Research Trends in Searching Goals and Overview and Browsing

 Mark Chignell  Review research in search and browsing  Department of Mech. & Ind. Engrg.  Focus on Information exploration approach  Show recent systems and approaches  University of Toronto  Tilebars, zooming (d), fisheyes (d), information islands (d), dynamic querying (d).  Visiting Researcher  Discuss applications  Keio SFC (Yasumura Lab)  Mobile medical, email task , Driving and e-Windshield (d),

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Part A. Search and Browsing What is Information Retrieval?

 Information Retrieval  “the location and presentation to a  Hypertext user of information relevant to an  Information Exploration Tools information need expressed as a query” (Korfhage)

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What is Hypertext? URLs: Links in the Web (Uniform Resource Locator)

 Linked Information  Way of identifying and accessing a web  World Wide Web: A Hypertext with Billions page: of Documents (Web Pages) Example http://www.cs.wcu.edu/~abw/index.html

“where” “how” Address or name of server Type of transaction “what” (protocol) Resource requested

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1 Visualization of User Path Through a Website (VR group at NIST)

Hypertext Link Structure

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Information Retrieval Task Why use search engines?

 Too much information to browse  Links are unreliable  Links do not provide enough “Context”

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Search Engines

 Web Browser Interface to search on Web  Large Index (billions of documents)  Crawler (bots) to update index Back- End  Presentation of Results (List format) Boolean

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2 Showing Information in Context Showing KeyWords In Context (KWIC)

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Research Systems for TileBars (Visualization of how Keywords are Information Exploration distributed through the Document: Marti Hearst)

 TileBars  WebBook  eBooks  SeeSoft

Example (Next slide): What research is ongoing to prevent osteoporosis?

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WebBook (Xerox Parc)

 Use book metaphor (animated 3D): next & previous links analogous to books, familiar, effective display

 Can be bookmarked, put on a shelf  Various way to collect URLs: relative-URL, Topic, Hot List, Search Reports 17 18

3 Web Forager (Hypertext books in 3D space) E B o o k

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Annotations in eBooks Using the Book Metaphor

 Annotation  Tracking appearance of Characters

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SeeSoft: JungleBook Characters Interaction Systems

 Information Islands (David Modjeska, John Waterworth)  Zooming (Pad++, Ben Biederman)  Fisheye Views (George Furnas, Ramana Rao, Carl Gutwin)  Dynamic Queries ()

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4 Information Islands: DEMO Zooming: DEMO

 Modjeska, Waterworth, Chignell  Zooming & (University of Toronto, Umea University) Panning control  3D VR World Representing portion of with a pen Yahoo Catalogue as “information islands”  Implemented in the Cosmo Player (VRML)

Pad++ by Bederson http://www.cs.umd.edu/ hcil/pad++/

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Hyperbolic Browser Fisheye DEMO

Rao (Xerox Parc)  Fisheye views magnify focus point  Enables users to see both a focus region and the surrounding context in the limited Fisheye window

Video http://www.open-video.org/details.php?videoid=5009&surrogate=storyboard

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Data Querying: Data with colour (Tufte, 1990, p. 40) Dynamic Query Demo

 Works well with Map-Oriented information  Key attributes become “sliders” to set  Sliders are moved to create Queries  Direct manipulation: Interactive Feedback  E.g.: Dynamic Queries with U.S. Census Data

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5 Applications Mobile Medicine

 Handheld Clinical Evidence for Doctors  Mobile Medicine  Portable Stress Management  Email Task Management  Computing in Cars

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Architecture Design Challenges for PDAs

 Small screen (e.g., layout problematic,  What kinds of info are most useful to limited amounts of text) clinicians? Wireless Server  Limited input method  What is the most effective way of  Devices have limited memory querying evidence- Filter  Additional considerations: based resources?  Doctors are busy: abandon search > 30sec  How do we format XML server  Not necessarily technology enthusiasts answers?  Target audience unfamiliar with evidence-based resources Clinical Acute Gov’t Evidence Medicine Guidelines

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Sample Design Prototype Which search style would you use?

myocardial infarction, aspirin

Myocardial infarction, aspirin

“It’s fast and straight- “I’ve never seen this forward” before but it’s obvious what to enter…except “I like having all the that COMPARISON topics displayed on a thing…” single page” 35 36

6 Which format do you prefer and why? Is the information relevant?

Statistics that provide evidence First-line therapy for effectiveness for anxiety such as NNT, CI, “table is cleaner and I get the number I need to make my decision right away” Drug dosage, cost Odds Ratio “I don’t have the few seconds it takes to decipher what the X & Y axis 37 represent” 38

Design changes: Design change: Use tables for numeric data Chapter headers

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Design changes: Portable stress management tool Use bullets and highlights increase ability to cope (physical) change stressful decrease anxiety environment (cognitive)

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7 ER Portable stress management tool Tasks Representation in Email

(Automatic) scheduling of Stress factors Internal representation of tasks exercise and relaxation Human perception & cognition External Human memory Central executive representation of tasks Issues • representational gap (different than affordances) • tasks not visible • all tasks look the same • require active “maintenance” Email UI 43 44

ER S1 Introducing Alternative Task “TimeStore-TaskView” Views Pending task info (subject, sender, keywords) Internal representation of tasks Human perception UI1: Outlook Inbox & cognition

Human memory External Central executive representation of tasks UI2: TimeStore-TaskView

Based on TimeStore - Prof. Ron Baecker, et al. t – pending task date Email UI 45 46

S2 WebTaskMail - prototype Application: Computers in Cars

driving simulator

“instrumented” car

Web Email program (db driven). Implemented in HTML/JS/PHP/MySQL http://www.emailresearch.org/webemailtaskstudy/inbox.php

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8 Example: Personalized Example: The Mobile Office Communication Systems

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E-Windshield Demo Example: Drowsiness Warning

 MIT Media Lab Project (Ted Selker)  Using the Windshield as a large display screen  Mixed Driving, Entertainment, Communication, Information Access Services

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Safety Concerns Summary  Information Exploration is a hot area  Distraction  Mobile Information use especially  Added Workload/Stress while driving  Many exciting research ideas and prototypes, but…  System database lacks detail and/or not current  Not enough evaluation of what works  Not enough testing with real applications  Problems with inattention and lower situation awareness?  Medicine and Driving are just two of many real work applications of information exploration/use  Role of Driver is less clear. How should drivers be trained to use the new technology?  Many research opportunities!

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9 Readings on Information Exploration and Information Visualization

 John A. Waterworth and Chignell, M. H. "A model of information exploration" in Hypermedia 3(1), (1991), 35-58, 1991.  Bodner, R.C. and Chignell, M.H. “Dynamic Hypertext: Querying and Linking”. ACM Computing Surveys 31(4e), December 1999. (http://www.cs.brown.edu/memex/ACM_HypertextTestbed/papers/39.html)  Marchionini, G. “Information Seeking in Electronic Environments”. Cambridge University Press, 1995.  Card, S.K., Mackinlay, J., and Shneiderman, B. (Eds). Readings in Information Visualization , Morgan Kaufman, 1999.  Card, S. K., Robertson, G., and York, W. The Web Book and the Web Forager: an information workspace for the World-Wide Web. Proceedings of CHI'96, 111-117.

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