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Home Articles News Pentax Announcements View Article About The Author EarlVonTapia Pentax K-3 Mirror Flop Fix from Ricoh Earl Von Tapia started Send your camera for service under warranty coverage doing photography in By EarlVonTapia in Pentax Announcements on Jun 13, 2014 October 2012 after he wanted to document his adventures with a good camera. Since then he has been absorbing as much photography knowledge as he can. He... More articles by EarlVonTapia →
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Article Categories If you are a Pentax K3 DSLR owner and you have experienced issues with the reported "mirror flop" Deals and Savings News problem, there may finally be a remedy. Handson Reviews Resources Forum member wtlwdwgn contacted Ricoh Imaging Americas Corporation (Pentax) recently about having Photography Site News the mirror flop fixed on his K3 unit. He received a response indicating that there's a fix available, shown Site Information below. Related Reviews Thank you for contacting RICOH. Pentax K-3 II Review We have been informed that there is now a shop adjustment that can be made to help resolve/reduce the reported K3 "mirrorflop" issue. I recommend you return your camera directly to RICOH Imaging Company at the address listed below for examination.
RICOH Service Department 250 North 54th St. Chandler, AZ 85226 Pentax-D FA 100mm F2.8 Be sure to use adequate packing material to prevent damage during shipping, and have the Macro WR parcel insured. Please include a note describing the problem and give your name, return shipping address, and telephone number. For initial tracking purposes, please note the serial number of your equipment for your own records.
If your camera is within the warranty period, (one year from the original date of purchase), please supply us with a dated proof of purchase, and a request for warranty service. If the RICOH/PENTAX Extended Warranty covers your camera, please supply us with a copy of your Extended Warranty Card. Providing your camera has not been misused or abused and the Trusted Pentax Retailers problem is due to a manufacturer's defect, your camera will be repaired and returned to you Support us by shopping at our partner without charge. stores: B&H Photo and Adorama.
If your warranty period has expired, or if the repair is not covered under the terms of this warranty, we will examine your camera and supply you with a written estimate (this estimate is provided at no charge). Upon approval (and payment in full) of the estimate, we will proceed with Popular Articles the repair. Approvals may be given by phone with a Visa, MasterCard, or Discover. If you decide Pentax Full-Frame DSLR to be against the repair estimate, your camera will be returned to you for a $12 shipping and handling Named K-1 charge.
Repair times will vary depending on the time of year.
If you are in need of further assistance, please respond to this email or call our technical support center at 8008770155. Pentax Full Frame to Support All K-mount Lenses This response was posted in the K3 subforum. A couple of other users have reported getting similar messages stating that they should send in their cameras to the Ricoh Service Department in Chandler, AZ, for repair.
The good news is that this fix will be covered by warranty. Since the earliest K3 release date was November 2013, all K3's purchased from authorized retailers should be under warranty, and the fix should not cost the user anything. Pentax Full Frame on Display at PhotoPlus 2015 The Canadian Ricoh service center is currently under transition, as recently reported by a forum member. However, a call center representative confirmed that Canadian owners can send in their K3 units to the US service department provided they give a US return address, as the Ricoh Service Department does not ship outside the US.
The mirror flop issue has been widely reported by members for quite some time now. While it's nice to see that Pentax/Ricoh is now acknowledging the problem, it is a little concerning that they are not claiming Sponsored to outright fix it, and instead are offering an adjustment that can "help resolve/reduce" the issue. As no official public commentary has been made by Ricoh on this issue, perhaps this wording is to avoid legal issues. No set turnaround time commitments have been made for this repair, though with reports of this Tag Cloud fix coming out, the Ricoh Service Department may soon find themselves with a wave of K3's coming in 645d 645z astronomy astrotracer black friday for repair. camera contest coupon deal deals
If your K3 suffers from mirror flop, it is recommended that you send in your unit in for repair before the dslr firmware flash forum full frame fullframe end of your warranty period. Note that not all bodies are affected by the issue, and we recommend that giveaway k3 k5 k50 kmount k3 lens you contact Ricoh support on an individual basis. lenses lightroom limited medium format news
pentax ff photo photography photokina The US Ricoh Service Department can be reached at 18008770155. photos photoshop postprocessing rebate
Detailed instructions on the procedure for shipping your unit in for repair can be found here. review ricoh roundup savings sigma stars topaz update 2015
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