IBM SureMark printers set a new world standard for performance, serviceability and “green” retailing

IBM SureMark Printers Dual-station models 2CR/2NR

The world’s premier retail Today’s competitive retail environment places enormous pressure on mer- chants to not only create a compelling shopping experience, but also to invest in store systems technology that can improve business performance on all levels—reducing total cost of owner- ship, remotely managing systems and information, empowering store employ- ees and providing consumers with a differentiated shopping experience. A new world standard for retail receipt printers

IBM, the global leader in advanced

Highlights retail store systems technologies, meets these demands with the addition of

■ Fastest receipt printing in its ■ Light-Path Management visual new models of the SureMark™ dual- class—80 LPS—27% faster than indicators station thermal/impact receipt printer— closest competitor the premier point-of-sale printing ■ Unique service features includ- solution for large and mid-market retail- ■ Industry leading MICR ing more customer replaceable ers. Built for ultimate retail-hardened reading and check processing— parts performance and ease of use in 99.95% accuracy demanding retail environments, ■ Compatibility tested, global- new SureMark dual-station printers ■ First to support “green” polymer ready, open platform deliver unmatched speed, accuracy, film receipts reliability, serviceability and exclusive ■ Streamlined model structure eco-friendly features that set new ■ Easy to manage with simplifies ordering and inven- industry standards. IBM exclusive Retail Systems tory management Management Ultimate performance for high-traffic retail Count on reliability and serviceability … Expect lower total cost of ownership2 … environments IBM has delivered leading printer technol- 69 of the world’s top 100 retailers use SureMark dual-station printers are ogy to retail since 1973 IBM point-of-sale3 designed specifically for retail and fea- IBM is the world leader in providing With more than 30 years’ experience in ture the most advanced printer tech- technology solutions exclusively for global retail POS, IBM focuses on help- nologies available today to help speed retailers. SureMark dual-station printers ing clients save on the total extended transactions. New SureMark printers are retail-hardened and constructed to costs of their technology capital lead the industry in fast receipt printing be easy to manage and easy to service. investment—the cost and benefit ele- with a record 80 lines per second Unique service features and IBM exclu- ments realized during the whole opera- (LPS). They set a new industry standard sive remote management tools help tional life of the equipment. for check processing accuracy with keep your store printers running MICR reading that is 99.95% accurate. smoothly. IBM Light-Path Management, IBM Retail Systems Management tools coupled with tool-less replacement of provide critical maintenance and envi- SureMark innovations, such as expand- the main card, interface adapter and ronmental information that help make ing flash memory to 3 MB1, help retail- thermal print head, help minimize IBM SureMark dual-station printers ers print eye-catching messages on service calls. easy to maintain and easy to service, in receipts while keeping checkout lanes one store or across a chain of stores. moving. Larger diameter paper roll A new onboard sensor system By enabling key personnel to make in- capacity (up to 4 inches) and drop-in that includes usage counters helps store adjustments, systems manage- paper loading help minimize downtime ensure reliability and maximum ment can help reduce costs of all types due to paper changes, boosting uptime. Supported by IBM systems of service needs and improve field employee productivity. management , thirteen sensors efficiency. constantly detect printer status and report conditions such as paper motion/paper out, cutter-complete, low- paper and print head “health.” Constructed from the highest quality (99.95%) enables electronic check con- This groundbreaking receipt media is materials available, IBM printers have a version (ECC) and minimizes adminis- not only more “eco-friendly,” but it helps service life of 7+ years and a 4 – 5 year trative returns, reducing transport and reduce operational costs. The new marketing life. Parts are available for at postage of checks. receipt material has multiple layers of least 7 years more. Real-time perform- polymer film for strength and opacity ance measurements provided by sys- IBM SureMark dual-station printers are but is much thinner than standard tems management, such as detecting supremely green … good for the environ- paper media. Each roll has 19% more the wear level of a store’s printers, ment and your bottom line footage than paper, meaning less envi- can translate into significant cost of IBM sets new world standards in eco- ronmental impact, fewer roll changes ownership (TCO) savings and help friendly POS technology with new and reduced printer and employee extend the average life of printers by SureMark dual-station printers that downtime. using them more equally. exceed worldwide environmental directives. Extending the IBM commit- SureMark Printer packaging is totally Four-inch diameter receipt rolls require ment to environmental stewardship, recyclable, including box and inserts. less changing, helping to reduce down- SureMark dual-station printers are the The high-density polyethylene (HDPE) time. Easy “drop in” loading of receipt first designed to use polymer film—an inserts are made from 100% recycled rolls and improved document loading advanced receipt media that is fully post-consumer waste. Printer plastics help reduce employee training time and recyclable. and metal parts are also recyclable, costs. High MICR reading accuracy minimizing the environmental impact of disposal when the product reaches end of life. 1 Fast 80 LPS receipt printing for single-byte 9 Paper motion sensor detects jams and 13 Powered USB and RS-485 connectivity elimi- (SBCS) or double-byte (DBCS) printing reduces waste of receipt media nates the need for a separate power brick 2 99.95% accuracy MICR reading and single- 10 All IBM peripherals are tested, engineered, and conserves counter space pass check processing color coordinated, provide latching connec- 14 Standard USB and RS-232 connectivity inte- 3 Push button receipt cover opening tions, are compatible and optimized to work grates with IBM and third-party POS systems 4 Easy paper loading helps reduce downtime as a total store solution (external power brick required) and training expenses 11 IBM Light-Path Management and Retail 15 Compatibility mode eases transition to new 5 Extended code page support enables world- Systems Management enables firmware models wide use updates as well as communication of printer 16 Support for eco-friendly polymer film receipt 6 3 MB user flash memory supports barcodes, status (like paper low, EMI noise, failed cutter, media reduces carbon footprint logos, color graphics and TrueType™ fonts failed thermal print head) to key store person- 17 All packaging materials are recyclable and nel who can resolve problems proactively 7 Prints single or multipart forms in portrait or most are made from recycled post-consumer landscape orientation 12 Customer Replaceable Units (thermal print waste head, main card and interface adapter) snap 8 Retail-hardened design delivers high reliability out to provide easy service and maintenance in retail environments of key printer components (CRU) IBM SureMark Printers: Dual-Station Models at a glance

Models 2CR/2NR TI9/TG9

Printing speed6 Receipt station (one-color paper) 80 lps @ 8 lpi, 60 lps @ 6 lpi 52 lps @ 8 lpi, 60 lps @ 6 lpi Receipt station (two-color paper) 35 lps @ 8 lpi, 26 lps @ 6 lpi 35 lps @ 8 lpi, 26 lps @ 6 lpi Impact slip station 4.3 lps 4.3 lps Printing resolution (thermal) 203 dpi 203 dpi

Memory usage Data buffer RAM Dynamic/expandable 16 KB Flash memory for microcode 5 MB 2 MB Flash memory for offline journal Up to 3 MB Up to 2 MB Flash memory for logos Up to 3 MB Up to 2 MB Flash memory for fixed messages Up to 3 MB Up to 2 MB Flash memory for code pages Up to 3 MB 80 KB Flash memory for user characters 128 KB 80 KB Flash memory for scanned images n/a Up to 2 MB

Interfaces Powered USB plus standard USB, RS-485, Powered USB plus standard USB, RS-485 standard RS-232 (external power brick or spe- plus standard RS-232 (external power brick or cial power cable required) special power cable required for RS-232) CRU (customer replaceable units) with Light- Thermal printhead, main card, interface card None Path management Paper low, paper motion, printhead health Yes No sensors Mounting options Integrated with POS, Distributed Support for wide range of receipt media— Paper rolls/up to 4 in (102 mm) x 558 ft Paper rolls/3.1in (80 mm) x 315 ft (96m) thickness/type of media (170m) “Green” attributes Polymer receipt media; Shipping container and inserts Ports Cash drawer (one physical, two logical, +24V)

Physical dimensions and weight

Dimensions (WxDxH)7 Width: 190.5 mm (7.5 in) Width: 190.5 mm (7.5 in) Depth: 255 mm (10.0 in) Depth: 255 mm (10.0 in) Height (rear): 198 mm (7.8 in) Height (rear): 200.5 mm (7.9 in) Height (front): 140 mm (5.5 in) Height (front): 153 mm (6.0 in) Weight Model 2CR: 4.8 Kg (10.6 lb) 4.9 kg (10.8 lbs) Model 2NR: 4.7 Kg (10.4 lb) IBM SureMark Printers: Dual-Station Models at a glance

Models 2CR/2NR TI9/TG9

Software8

Operating system support9 Linux® NLPOS 9 SSP3 & IRES 2.1.5 IBM 4690 OS Microsoft Windows 2000 (Professional Edition) Microsoft® Windows® 2000, XP, WEPOS, Microsoft Windows 98 (Second Edition) Embedded, Vista Business Microsoft Windows NT® 4.0 Microsoft XP (Professional Edition) Linux (RedHat 7.1) DOS

Drivers supported9 Linux NLPOS 9 SSP3 & IRES 2.1.5—UPOS OLE for (OPOS) (version 1.5.0 or future version supported later) 4690 OS—a future version of 4690 OS will JavaPOS™ (version 1.5.0, Linux 1.5.1 USB or provide native support later) Microsoft Windows 2000, XP, WEPOS, POS Subsystem (POSS) for Microsoft Embedded, Vista Business Windows (version 2.3.0 or later) UPOS 1.9.6 POS Subsystem for Linux (version 1.1.0 or 4610 NWD 2.5 Native Windows drivers later) DOS IBM application support IBM SurePOS ACE IBM SurePOS ACE IBM 4680 – 4690 Supermarket Application IBM Chain Drug Sales Application IBM 4680 – 4690 General Sales Application

Industry standards Resident barcode formats UPC A/E, JAN 8 (EAN), Code 39, ITF, Code 93, Code 128 a, b and c, Codabar, PDF417

Optional accessories Integration kits

Receipt roll sizes supported10 Media type supported/roll diameter/ Paper rolls/up to 102 mm (4 in) – 558 ft Paper rolls/80 mm (3.1 in) – 315 ft approximate roll length

Availability North America Yes Yes Latin America Yes Yes Europe, Middle East, Africa Yes Yes

Asia Pacific Yes11 No IBM SureMark Printers: Dual-Station Models Overview

Model Character Set MICR OCR Single-Pass Document Cover Color Warranty MICR Check Imaging Service4 Handling TI9 SBCS - Yes Yes Yes Pearl White IBM on-site repair5 TG9 SBCS - Yes Yes Yes Iron Gray IBM on-site repair DI9 SBCS - Yes Yes Yes Pearl White Depot service5 DG9 SBCS - Yes Yes Yes Iron Gray Depot service 2CR SBCS Yes -Yes- Pearl White or IBM on-site DBCS Iron Gray repair 2NR SBCS - --- Pearl White or IBM on-site DBCS Iron Gray repair

The family of SureMark dual-station printers. Models TI9, TG9 and the new models 2CR and 2NR in pearl white and iron gray. For more information © Copyright IBM Corporation 2008 All Rights Reserved To learn more about industry-leading IBM Retail Store Solutions IBM SureMark Dual-station Printers P.O. Box 12195, 3039 Cornwallis Road and other retail store solutions from Research Triangle Park, NC 27709 U.S.A. IBM, contact your local IBM representa- Printed in the United States of America tive or visit: July 2008 IBM, the IBM logo, .com and SureMark are trademarks or registered trademarks of ibm.com/products/retail International Business Machines in the United States, other countries or both. 1 MB equals one million bytes when referring to JavaPOS is a trademark of Sun Microsystems, To place an order, call 1-800-IBM-CALL storage capacity; accessibility may be less Inc. in the United States, other countries, or 2 (1-800-426-2255) or 1-770-863-1000 2008 Global Retail Insights, an IDC Company both. 3 in countries other than the U.S. and January, 2005. Deloitte Global 250 Linux is a registered trademark of Linus Torvalds 4 All limited warranty terms are for one year. For a in the United States, other countries, or both. Canada. copy of the terms and conditions of IBM’s Microsoft, Windows and Windows NT are statement of limited warranty, contact your trademarks of Microsoft Corporation in the IBM representative or reseller. United States, other countries, or both.

5 Systems with limited on-site service are For a list of additional trademarks, please see designed to be repaired during the applicable ibm.com/legal/copytrade/shtml. warranty period primarily with IBM supplied Other company, product and service names replacement parts, installed by trained may be trademarks or service marks of others. IBM service technicians at the customer’s location. IBM will only send a technician on-site IBM assumes no responsibility or liability for to perform a repair if (a) remote telephone any use of the information contained herein. diagnosis and/or customer part replacement Nothing in this document shall operate as an is/are unable to resolve the problem, or (b) the express or implied license or indemnity under part is one of the few designated by IBM for the intellectual property rights of IBM or third customer replacement. For a list of customer parties. No warranties of any kind including but replaceable parts, contact IBM. Support not limited to warranties of merchantability or unrelated to a warranty issue may be subject to fitness for a particular purpose are offered in this additional charges. document. For more details on limited warranty terms and conditions or extended warranty, 6 Indicates rated speed. Actual print speed please contact your IBM representative. depends on user-specific configuration of interface, application, operating system and References in this publication to IBM products drivers. or services do not imply that IBM intends to make them available in all countries in which 7 With overhanging ledge, width is IBM operates. Copying or downloading the 200.5 mm (7.9"). images contained in this document is expressly 8 Some printer functions may not be supported prohibited without the written consent of by all combinations of operating systems and IBM. Any proposed use of claims in these drivers. Models 2NR and 2CR have a materials outside of the United States must be “compatibility” mode that enables some, not all, reviewed by local IBM country counsel prior to features of the product reusing existing drivers such use. The information could include in each operating system environment. See technical inaccuracies or typographical errors. User Guide for more detail. IBM may make improvements and/or changes 9 Please visit the IBM support Web site, in the product(s) or the program(s) described in ibm.com/support , to obtain the latest this publication at any time without notice. compatibility data for operating systems, All statements regarding IBM’s future direction interfaces and IBM hardware. and intent are subject to change or withdrawal 10 IBM now offers branded paper supplies. For without notice, and represent goals and more information please contact your IBM sales objectives only. representative. The IBM home page on the Internet can be 11 Only Model 2NR is available in China. found at ibm.com

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