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Cargo Brochure English Imperial.Pdf About Air Charter Service (ACS) 3 Experts in Cargo Aircraft Charters 4 Your Personal Account Manager 7 Global Coverage 9 Time-Critical Cargo Charters 11 Technical Expertise 13 A Full Range of Cargo Aircraft 14 Industry Requirements and ACS Solutions 16 Heavy and Outsized Cargo 19 Dangerous Goods 20 Urgent ‘Go Now’ 23 Remote and Hostile Locations 24 Humanitarian Aid 27 AOG Solutions 28 Why Air Charter Service? 30 Contacts 32 1 2 Founded in 1990, Air Charter Service (ACS) has grown steadily to become one of the world’s leading providers in cargo aircraft charters. Today, we employ more than 250 aviation experts worldwide, co-ordinating over 6,000 full charters a year, and earn an annual revenue in excess of $400 million. Operating fully staffed offices across North America, South America, Europe, Africa, CIS, the Middle East and Asia, we are fluent in more than 40 languages. We are committed to providing a level of personal service which exceeds your highest expectations, so that you can enjoy total peace of mind, entrusting us with your cargo. 3 EXPERTS IN CARGO AIRCRAFT CHARTERS Our experience and technical expertise in cargo chartering are what set us apart from many of our competitors. Every account manager spends time on the tarmac, learning exactly what it takes to run a successful cargo flight – from start to finish. We have access to over 50,000 aircraft worldwide and, with our global network of offices, will always be able to find the right aircraft for your cargo needs. 4 6 YOUR PERSONAL ACCOUNT MANAGER The key to our success is our approach. Your personal account manager will start with the enquiry and manage the entire process through to the end, providing you with a single point of contact, along with progress reports, to ensure that you have all of the information which you require. Our experienced team is available 24/7, with members undertaking six months’ intensive training, before they can manage an account. Our trainees are also required to ‘rep’ charter flights, watching ground movements and cargo being loaded. 7 8 GLOBAL COVERAGE ACS’s global reach and long-standing relationships with a multitude of airlines ensure that we have the ability to access over 50,000 aircraft worldwide. Our global network of offices works together to source the most competitive rates and contributes to our long- lasting and ongoing success. 9 An urgent part is required for this automotive Your personal account manager will liaise factory but has to come from overseas. with our global network of offices… …to find the most suitable aircraft for your cargo The part arrives in time – losing no down time in production. 10 TIME-CRITICAL CARGO CHARTERS We have extensive experience in providing aircraft charters in time-critical scenarios, creating rapid and The part arrives in time – losing no down The order is fulfilled. effective solutions in go-now situations. We can have a time in production. flight airborne within an hour of confirmation, using our strong and far-reaching industry connections to source suitable aircraft quickly. 11 12 TECHNICAL EXPERTISE Our experienced cargo team has a wealth of technical expertise. With so many varying loads, it is vital that we understand the dimensions and capabilities of each and every aircraft, ensuring that the right solutions are created for your cargo. 13 A FULL RANGE OF CARGO AIRCRAFT Aircraft type Maximum Payload (lb) Main Hold Size (LxWxH) (in) Main Door Size (WxH) (in) Load Volume (ft3) Aircraft type Maximum Payload (lb) Main Hold Size (LxWxH) (in) Main Door Size (WxH) (in) Load Volume (ft3) Piper PA-31 1,322 152 x 40.5 x 51 25.6 x 44 152 B 727-200F 53,000 1,067 x 138 x 84 134 x 86 6,568 Kingair 90 2,200 145 x 50 x 47 63 x 43 159 B 757-200F 79,366 1,311 x 139 x 84 134 x 86 8,405 Lear 25 7,640 158 x 48 x 44 36 x 39 197 A310-300F 89,287 1,299 x 188 x 94 125 x 96 9,534 Cessna 406 3,086 134 x 60 x 51 47 x 47 247 B 707 88,185 1,378 x 112 x 90 112 x 90 162 Bandeirante 3,306 232 x 52 x 56 71 x 56 494 DC 8 62F 92,594 1,299 x 127 x 86 140 x 86 7,769 Metro II 2,755 354 x 43 x 50 53 x 51 635 A300 B4F 98,105 1,398 x 188 x 96 125 x 96 10,594 Metro III 4,408 361 x 45 x 41 53 x 51 424 DC 8 71/73 99,208 1,535 x 123 x 83 138 x 85 10,665 Falcon 20 4,500 240 x 60 x 55 74 x 55 350 IL-76 105,792 787 x 136 x 128 136 x 128 6,356 SD 360 7,040 320 x 73 x 73 55 x 66 464 B 767-300F 119,050 1,531 x 177 x 98 134 x 98 15,891 DC-3 7,716 394 x 79 x 85 85 x 69 114 DC 10-30 143,300 1,466 x 220 x 92 140 x 102 17,096 Saab 340 8,487 512 x 85 x 69 53 x 51 1,264 MD 11 187,392 1,732 x 192 x 96 138 x 102 20,306 AN 26 12,125 437 x 90 x 65 90 x 65 1,059 IL 96-400T 194,007 1,749 x 225 x 113 191 x 113 20,482 SD 120 x 123 ATR 42 12,566 433 x 78 x 69 50 x 60 1,800 B 747-200F 245,998 1,890 x 191 x 119 ND 140 x 98 26,804 HS 748 13,225 415 x 74 x 71 105 x 69 1,942 AN 124 264,554 1,436 x 252 x 173 252 x 173 26,486 SD 120 x 123 ATR 72 18,073 706 x 89 x 75 50 x 60 2,683 B 747-400F 264,996 1,890 x 191 x 119 ND 140 x 98 25,956 BAe ATP 18,077 610 x 79 x 71 103 x 68 2,753 AN 225 551,155 1,785 x 252 x 173 252 x 173 38,846 AN 74 22,040 413 x 85 x 87 94 x 89 1,836 DC 9-15F 23,000 528 x 108 x 81 136 x 81 3,200 Mil 8 8,816 210 x 90 x 71 90 x 71 812 AN 12 39,683 521 x 138 x 97 110 x 94 3,001 AS 332 8,816 286 x 71 x 61 51 x 53 600 B 737-400F 42,410 960 x 125 x 84 134 x 82 5,438 Ka 35 11,020 178 x 51 x 52 47 x 47 247 L-100-30 46,285 633 x 118 x 102 118 x 107 4,940 Mil 26 44,080 473 x 126 x 122 126 x 122 3,883 14 15 INDUSTRY REQUIREMENTS We receive a wide range of requests daily, from AOG and hazardous goods to go-now and outsized loads. In order to provide the successful solutions in the examples which AND ACS SOLUTIONS follow, we rely on our industry experience and knowledge. 16 17 “Our organization was hugely impressed with the professional and get-it-done attitude of your team; as you can see, they went way beyond the call of duty in this operation. We did not expect you to get involved in such a way, but, on reflection, without your assistance, the operation would have been a much tougher assignment.” Branch manager of a logistics organization 18 HEAVY AND OUTSIZED CARGO Requirements: Solution: TECHNICAL EXPERTISE CARGO: Control unit It was by applying many years’ experience and discussions with various WEIGHT: 80,640 pounds operators that ACS was able to determine whether this was, in fact, AIRCRAFT: IIyushin-76 loadable at all. ACS ensured that the operation would be successful by ROUTE: Vatry International, France – Port Harcourt, Nigeria making sure that loadmasters went to the site, measuring and checking everything, before a contract was agreed on. The cargo fitted, with only An experienced logistics organization urgently required an aircraft to millimetres to spare, and arrived safely in Port Harcourt. transport an extremely awkward load. The cargo could not be dismantled, so transporting the item in one piece was the biggest hurdle. 19 DANGEROUS GOODS Requirements: Solution: INDUSTRY KNOWLEDGE CARGO: Oil refinery components ACS located an Embraer 110 aircraft, available for immediate charter. AIRCRAFT: Embraer 110 Owing to the size of the oil refinery components, the cargo was able to ROUTE: Cape Town, SA – Pemba, Mozambique – Dar es Salaam, Tanzania fit easily in one aircraft, provided that it was properly segregated in flight. Once confirmation had been received, the aircraft was positioned for To provide a charter for two different pieces of dangerous cargo: class 1 loading first thing the next morning. An all-night shift ensured that the explosives and class 7 radioactive materials. flight and landing permissions were organized for the transportation of dangerous goods. 20 “Your great communications flow and accessibility were amazing, and I appreciate everything you did for us. Our alignment with you and Air Charter Service has produced very many smiles on the faces of our client – and this was what it was all about. We look forward to working with you in the future.” A freight forwarder 21 “Good customer service, efficiency and speed are essential elements we expect from all our suppliers and ACS provides that for us.
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