Prevent—Inform—Assist

VERSION 22 21 June 2021

Hands/Face/Space/Ventilation www.colchester.gov.uk/coronavirus 1

INTRODUCTION

This pack has been produced to and information as soon as things are support you and your community during shared from Government at the ongoing COVID-19 situation. www.colchester. gov.uk/coronavirus Within you’ll find a list of key contacts, Organisations or groups who need resources and information in one place, advice or support are encouraged to which we hope you can share with your contact the Communities Response community. team by emailing During these worrying and [email protected] unprecedented times Colchester Community360 is co-ordinating an Borough Council (CBC) continues to extensive volunteer response, along work closely with local strategic with many local communities who are partners, banded together as One mobilising themselves into action. Colchester. The council, voluntary Contact them at sector, police, health, education and [email protected] business community along with many We will update the pack on a regular others make up the partnership and are basis as more information becomes committed to close collaboration in available. support of our communities. A CBC Community Response team has been mobilised, closely aligned to Community360 (C360) dedicated providing support, advice and assistance to those who need it across the borough. Colchester’s amazing communities have responded in force, volunteers, groups and activities springing up with local leaders to help those in need. The Council is supporting this social movement however it can. Our Business community, despite all their own challenges are stepping up and helping in so many ways and the Council is committed to supporting and keeping them up to date with advice

www.colchester.gov.uk/coronavirus 2

CONTENTS

Page Colchester key contacts 5 Roadmap out of lockdown STEP 3 paused 6 Useful links 8 Useful social media channels 10 Local Facebook support groups 10 Further local support 11 Report a breach of COVID-19 restrictions 16 Roadmap out of Lockdown 17 Coronavirus restrictions 21 June 2021—What you can and cannot do 19 Meeting friends and family 34 International travel advice 37 Red, Amber and Green List Countries 41 Test to release for international travel 45 NHS COVID vaccination status using the NHS app 47 Who’s at higher risk from Coronavirus? 49 Clinically extremely vulnerable people 51 Protect yourself and others 58 Wearing a face covering or mask 65 Maintaining and disposing of face coverings 71 Ventilation of indoor spaces 72 Using the NHS and other health services 76 NHS test and trace service 81 NHS COVID App 84 Isolating—Stay at home advice 87 Rapid COVID tests available for everyone 98 Get tested for coronavirus 100 Help and financial support while you are self isolating 103 How to look after yourself if you have COVID 19 107 Long term effects of COVID 109 Coronavirus vaccines 110 Coronavirus Vaccine safety and side effects 115 Coronavirus vaccine scams 120

www.colchester.gov.uk/coronavirus 3

Coronavirus vaccine questions and answers 121 Covid-19 questions and answers 124 Information and advice for non English speaking residents 126 Financial and employment support 131 Colchester Food Bank 137 Support for families with children 141 Information and resources for disabled people 148 Support for carers 149 Support for older people 151 Support for students 153 Business Support 159 Register to order coronavirus tests for your employees 162 Businesses— whose open and whose still closed 163 Community360 171 Things to consider when volunteering 172 Urgent call out for specialist volunteers and vaccination marshals 176 Utilities 174 CBC service updates 175 How to keep well during COVID-19 180 Anxious or worried? 184 Anxious or worried about lockdown easing 188 Community Safety 192 Coronavirus scams 192 Secure/Protect/Prevent 197 Advice from the Fire Service 198 Domestic and sexual abuse help 199 Hate Crime 206 When visiting the town centre 208 Shopping and supermarkets 210 Coronavirus and faith 212 Bereavement support 218 BAME Bereavement Support 219

www.colchester.gov.uk/coronavirus 4

COLCHESTER KEY CONTACTS

COMMUNITY RESPONSE TEAM Community Response team Neighbourhood 1: [email protected] Yovone Cook 07976794786 Colchester Borough Councils [email protected] Community Safety Team safer. Neighbourhood 2: [email protected]

Yovone Cook 07976794786 Community360 email information@ [email protected] community360.org.uk or call 01206 Neighbourhood 3: 505250. Siobhan McLeod 07966240457 Colchester Borough Councils Digital Access Team. For support with getting [email protected] connected email Neighbourhood 4: digital. Cathy Doyle 07795084328 call 01206 282452. [email protected] Parish Councils: a directory of town and parish Councils can be found here. Neighbourhood 5: Ward Councillors: Contact details of all Chrissy Henegan 07966235791 Ward Councillors can be found here. [email protected] CBC Neighbourhood Teams: Neighbourhood 6: gov.uk Siobhan McLeod 07966240457 Essex Wellbeing Service. Call 0300 [email protected] 303 9988. Email [email protected]

Community Agents Call free on 0800 9775858 or email [email protected]

www.colchester.gov.uk/coronavirus 5

ROADMAP OUT OF LOCKDOWN—STEP 3 PAUSED

The government has announced a 4-week death such as a wake, stone setting or pause at Step 3. Step 3 restrictions remain ash scattering. in place, and you should follow the • Large events pilots. guidance on pages 19—33 which explains what you can and cannot do. • Care home visits. It is expected that England will move to • Domestic residential visits for children. Step 4 on 19 July, though the data will be Weddings, civil partnerships and reviewed after 2 weeks in case the risks commemorative events from 21 June have reduced. The government will continue to monitor the data and the move From 21 June, the rules on the number of to Step 4 will be confirmed one week in people who can attend a wedding or civil advance. partnership ceremony, a wedding reception or civil partnership celebration, and a However, some restrictions will change on commemorative event following a funeral 21 June. From 21 June, there will be such as a wake, stone setting or ash changes to the rules on: scattering, will change. • Weddings and civil partnership The number of people who can attend ceremonies and wedding receptions or these events in a COVID-Secure venue or civil partnership celebrations. other venue (such as a garden of a private • Commemorative events following a home) will be determined by how many people a venue can safely accommodate

www.colchester.gov.uk/coronavirus 6

with social distancing measures in place, place to produce additional evidence on including guests of all ages and anyone reopening events safely. Attendees will working at the event. need to show proof of vaccination or a recent negative test. A marquee or other structure in a private garden of a private home must have at This will include some UEFA EURO 2020 least 50% of its walled area open at any matches at Wembley and a small number time for it to be classed as “outdoors”, and of other sports, arts and music for the limit based on safe capacity to performances. The full list of pilots, and apply. further details about the events, will be announced shortly. Inside private homes, and in enclosed structures in gardens of private homes, Care home visits from 21 June weddings can only be held in line with From 21 June some changes will be made broader social contact rules of up to 6 to visits in and out of care homes. people or 2 households, except in the case For visits in to care homes, all care home of an urgent marriage where one of those residents will be able to nominate an getting married is seriously ill and not essential care giver. These essential care expected to recover (‘deathbed givers will be able to visit the care home weddings’). These can take place in resident, even if the resident is isolating. private dwellings with up to 30 people. In most cases, residents who go on a visit Some restrictions on these events will out of a care home will no longer need to remain in place to enable them to take isolate for 14 days when they return. place safely. This includes table service Residents returning from some higher risk requirements, face coverings, social visits out of the care home, such as an distancing, and restrictions on dancing and overnight stay in hospital, will still be singing, as at present. required to isolate. Decisions on risk will be For those organising weddings in gardens made following a risk assessment by the of private homes or on private land, you care home for each visit out. will need to make your chosen venue as The guidance on care home visiting will be safe as possible. See guidance on updated by 17 June. • wedding and civil partnership Overnight trips for out-of-school groups ceremonies, receptions and from 21 June celebrations From 21 June, out-of-school settings can • arranging or attending a funeral during organise domestic residential visits for the coronavirus pandemic. children in consistent groups of up to 30 Large events pilots from 21 June children. This replaces the current limit of 6 A limited series of pilot events will take people or 2 households.

www.colchester.gov.uk/coronavirus 7

USEFUL LINKS

GOVERNMENT ADVICE • Red, amber and green list rules for • Coronavirus restrictions—what you can entering England and cannot do • Get a private test before you return to • 4 step plan to ease lockdown—spring England 2021 • Booking a stay and tests in a Social distancing and shielding quarantine hotel • Protect yourself and others • Test to release for international travel • Making a support bubble with another Schools, universities, education and household childcare • Childcare bubbles: looking after • Guidance for teachers, school leaders, children with another household carers, parents and students • Get support if you're clinically • Parents and carers: what you need to extremely vulnerable know • How to protect yourself if you're • Childcare bubbles clinically extremely vulnerable • Supporting children and young Testing and self-isolating people’s mental health and wellbeing • Find out about coronavirus testing • Keeping children safe online • Get a test if you have symptoms Vaccination • Get a test if you do not have symptoms • COVID-19 vaccination programme • Report a COVID-19 test result from a • Vaccination information in other lateral flow test kit languages, including Punjabi, Arabic and Bengali • Book a test if you have a verification code Work and financial support • Businesses: ordering workplace tests • Getting financial help and staying safe at work • Self-isolating: check if you can get a £500 Test and Trace Support Payment • Furlough: Check if your employer can put you on temporary leave • Self-isolating: stay at home if you think you have coronavirus • Redundancy: your rights • NHS test and trace: what to do if you • Apply for a Test and Trace Support are contacted Payment International travel • Businesses and self employed people • Travel abroad and coronavirus • Getting financial help and keeping your business safe

www.colchester.gov.uk/coronavirus 8

• Your business has had to close: check Responder? if you can get a grant • NHS Guidance for those with learning • Financial support for businesses and disabilities self-employed people OTHER ADVICE • Register to order coronavirus tests for • World Health Organisation Advice your employees • Essex County Council COVID-19 advice • How to make your workplace COVID- • Follow Public Health England on Twitter secure • Essex Police advice on COVID-19 NHS GUIDANCE • Coronavirus (COVID-19): advice for UK • Coronavirus vaccination information in visa applicants and temporary UK England residents • Suffolk and North East EssexCOVID- • Getting Help in Essex 19 Vaccination Service • Citizens Advice: advice if you’re • NHS Coronavirus vaccine worried about working • NHS COVID-19 App • NHS: Test and Trace • East Suffolk and North Essex NHS - Coronavirus • NHS Guidance - Coronavirus • NHS - what to do if you or someone you live with has coronavirus symptoms • NHS 111 • NHS Every Mind Matters • NHS - Need help from a Volunteer

www.colchester.gov.uk/coronavirus 9

USEFUL SOCIAL MEDIA LOCAL FACEBOOK CHANNELS AND SUPPORT GROUPS WEBSITES These groups have appeared to support Colchester Borough council website residents with everything from collecting Colchester Borough Council Facebook food and prescriptions to befriending and page odd jobs. This is not an exhaustive list and new groups may appear from time to Colchester Borough Council Twitter time. Some of the groups may be private Community360 Facebook Page and you may need to request to join Age Concern Colchester & North East them. Please note many have scaled Essex back their efforts but are still there to help if needed. Essex County Council Facebook page Colchester Community Volunteer Essex County Council on Twitter Group Essex Coronavirus Action Facebook Abberton & Langenhoe Parish Council Page Telephone: Sue King on 01206 735683, Suffolk and North East Essex COVID- or Margaret Palmer-Slatter on 01206 19 Vaccination Service 735980. Email [email protected] Ardleigh Parish Church. Chappel Parish Council. Call Helen Cook: 01206 589095 Email [email protected] Colchester’s anti loo roll brigade Colchester Community Mask/Face Covering Tree Fordham Parish Council Langham Good Neighbours: Offering an assistance and support service, which does not involve food or grocery orders and deliveries. Layer Parish Council

www.colchester.gov.uk/coronavirus 10

FURTHER LOCAL SUPPORT

Marks Tey Parish Council Essex Wellbeing Service Mersea Island Coronavirus Community Linking Essex residents including Support Group: Call: 01206 489240 parents and families with the practical, (8am to 5pm Monday to Friday). emotional and social care support they Men in Sheds need as they adapt to ‘the new normal’ of their lives during the pandemic They Stanway Parish Council: Call Catherine have a dedicated group of volunteers Clouston (Deputy Clerk): 01206 542221. Email: [email protected] to offer help and support. Stanway Residents Group Facebook Call 0300 303 9988. Mon– Fri 8am— Page 7pm. Sat 10am—2pm. Email [email protected] Wakes Colne Parish Council. Call: 07508 787869 Dianne Jacobs. Email Register for help here. [email protected] The Warm and Toasty Club Weekly Community Agents Essex is a online Memory Afternoon every Friday at countywide network of agents and 1pm. volunteers who support older people and Wormingford Parish Council. Call informal carers to find and develop 01206 589095. Email independent living solutions from within [email protected] their local community. • promoting health and independence • reducing social isolation • finding practical solutions to daily living • providing confidential trusted information • informing choice and reducing confusion • increasing individual and community resilience Colchester's Community Agents are Morna Clements: Call 07305488233 or

www.colchester.gov.uk/coronavirus 11

email [email protected] them at: 01206 368420 option 3 or Clive Wakeford: Call 07540720604 or [email protected] email [email protected] Macmillan Cancer telephone buddy Colchester Citizens Advice Citizens support service. Macmillan are Advice offer a telephone and email launching a countrywide telephone service. Advice Line 0300 330 2104 (10am befriending service. - 4pm Monday - Friday). Email Action for hearing loss. Your local [email protected]. uk. Action for Hearing Loss Community Get help claiming Universal Credit by Support Officer can help with adjusting contacting their free national helpline 0800 hearing aids, batteries and re tubing plus 144 8 444. Advisers are usually available more. Call Angie on 07442 538939 or 8am to 6pm Monday to Friday. email angela.baker@ hearingloss.org.uk Citizens advice also have an E-voucher Community360, Virtual pub lunches, system with Colchester Foodbank which walk and talk sessions, telephone enables clients to access a food parcel befriending and for patients leaving with in any of the Trussell Trust’s food Colchester hospital light touch support banks. from volunteer befrienders to help you get back on your feet. Please call 01206 The Essex Child and Family Wellbeing 505250 or email Service. Tel: 0300 247 0015 Monday to [email protected] Friday 9am to 5pm, your free service for children and families. Health Visitors, Reengage, Call companions telephone School Nurses, Healthy Family Support. befriending service. Their call companions love a good chat and St Helena Hospice SinglePoint they’re great listeners too. They’ll enjoy Members of the public, patients, relatives, getting to know you and telling you a bit carers, GPs and other health and social about their lives too. Whatever you talk care professionals can get advice and about, the phone calls will give you a support over the phone 24/7 with regards real boost. Call companions is a free anyone who may be in the last year of life service. Please do give them a call on or who have specialist palliative care 0800 716543 or email at needs. Call SinglePoint on 01206 890360. [email protected] Age Concern Colchester. Support Age UK Essex, Their weekly telephone includes befriending, the advice service, calls are the perfect opportunity to relax care in the community, bereavement in your own home and have a good befriending and dedicated dementia catch up over a cup of tea with one of support. For more information, contact their befrienders. This service is free of charge so please call on 01268 525353

www.colchester.gov.uk/coronavirus 12

Singing online. Golden-Oldies members African Families in the UK The one stop of the 24 Essex monthly groups can now place for families of African origin residing access free online sing-along sessions in the UK to seek advice and information every Tuesday and Thursday at 11am on on matters relating to parenting, You Tube. Further details from 01761 children’s education and any family 470006. friendly activities that enrich family lives. Essex Law Clinic. The Essex Law Clinic Contact: Rachel Walton Tel: 07539 provides free legal advice to those who 455974 [email protected] live, study or work in Essex, and who Colchester Chinese Association is run cannot obtain legal advice in other ways by volunteers, it is set up to serve the or afford to pay for a lawyer. local Chinese community and to support Appointments are completely confidential its integration into society. This is an all and are currently being conducted online inclusive association. through Zoom, either directly or facilitated [email protected] by a support organisation. A written letter Refugee Action Colchester. Is a of advice will be provided following the voluntary organisation working with interview. refugees, asylum seekers and people The Law Clinic can provide initial advice with no recourse to public funds. on the following issues, housing and [email protected] homelessness issues, employment Tel: 07503 027734 issues, consumer issues, wills and Healthwatch Essex. A free service probate issues, welfare benefits, equality helping people access, understand, and and discrimination, family and child law navigate health, social care and wellbeing issues services in Essex. We also operate a They are unable to offer appointments for feedback center for reviews on these issues that concern immigration, criminal services. Dial: 0300 500 1895. Text: law, tax and debt management. Please 07712 395 398. Email: email [email protected] for a referral [email protected] form and more details about the service. Website: https://healthwatchessex.org.uk/ Essex Free School Uniform; The Essex where we can also be contacted via Free School Uniform has been set up to WhatsApp and live chat. Feedback help alleviate the pressure on parents by Centre: https://healthwatchessex.org.uk/ assisting with the cost of school uniform services/ that can be accessed by a request Essex Befriends. Whether you are through FOODBANK (and other partners) feeling lonely, isolated, stopped doing or direct through their email address things you once loved or generally lack in [email protected].

www.colchester.gov.uk/coronavirus 13

confidence, Essex Befriends is here to vouchers and arrange delivery, can link help. It offers befriending services to with other organisations, help with people over 18 and who are carers, older housing and benefit and social care people, those experiencing mental ill issues, advice on activities and care and health or who have a learning disability. support. Assistance with Covid testing They are currently making most of their and access to health services. Also have contacts by phone, video call, e-mail or a small respite pot and may be able to texts. Where appropriate and safe, assist with this. They can provide regular Befrienders can also meet the person phone and or Zoom/MST support as they are Befriending in outside spaces. often as someone may need this. Have a wealth of knowledge and contacts and If volunteering as a Befriender is of interest to you please apply via the Essex try and help where they can. Befriends website. Call: 0300 770 1263. Suffolk Law Centre: Housing legal Email: [email protected] advice and assistance is now available at Macmillan Information Centre. Suffolk Law Centre under Legal Aid Providing emotional and practical support which can pay some or all of a client’s to anyone that has been affected by costs. cancer. Legal advice and assistance are Colchester Hospital, CO4 5JL 01206 provided by a dedicated housing 745347. Email esneft.cancerwell- casework team mainly serving clients [email protected]. National across Suffolk but with capacity to take Macmillan Number 0808 808 00 00 clients form North Essex due to lack of legal aid providers in the area. Alzheimer's Society Community Support Service Essex. Providing Housing work within scope of Legal support via virtual groups, including peer Aid: support, quizzes, activity groups, virtual Possession proceedings coffee mornings and signing for the brain. • evictions Email [email protected] or • disrepair telephone 0333 150 3456 • homelessness

Colchester Gateway. Is continuing to • re-housing support individuals and families with All advice is by appointment only. You learnings disabilities, although during must be eligible for Legal Aid, means lockdown they have extended this to and merits tests are applied prior to any anyone in need who has no support from work being carried out, to determine anyone else. They will issue foodbank

www.colchester.gov.uk/coronavirus 14

eligibility. To make an appointment or for and have a better quality of life. more information please call 01473 Services offered: 408111 or email • Look at funding to improve home [email protected]. energy efficiency i.e. insulation, new ENFORM: Have set up an eco friendly boilers delivery project called Colchester E- Cargo Bike Delivery Project as a • Switching energy companies Community Project. It will deliver items • Energy awareness advice for throughout central Colchester within a 4.5 residents themselves mile radius which encompasses • Help to pay off debts by applying to Wivenhoe and Rowhedge using a grants or setting up payment plans Colchester Borough Council E- Cargo Bike. Charges start at £3. However they • Onward referrals i.e. Anglian Water have received some funding which allows Priority Services Team them to offer a free service to vulnerable • Free energy saving measures o LED residents, particularly in the wards of light bulbs Greenstead, Berechurch and Mile End. • Draught proofing They also offer free deliveries to Community Groups such as the • Radiator panels Foodbank and Uniform Exchange and • Letter flap and door brushes their clients. In addition we offer groups the facility of picking up donations as well. • Hot water bottles For more information or to arrange a pick • Water saving shower heads up or delivery contact Lee Pugh on 07852 Although the service is free there are 958953, e-mail qualifying criteria: [email protected] or • Anyone aged over 65 message them on Facebook Green Doctor Service. Groundwork East • Anyone living on a low income or with offers the Green Doctor Service debt throughout the Essex area, focusing on • Anyone with mental or physical Colchester, Braintree and Harlow. The medical conditions, especially ones service works with residents living in fuel exacerbated by the cold i.e. arthritis, poverty that may be struggling to pay their asthma, cardiovascular conditions utility bills or to keep their homes warm to • Young families who have children better get control of their energy usage, under the age of 5 get on top of utility bills including utility debts, in order to live in warmer homes • Anyone living in emergency housing

www.colchester.gov.uk/coronavirus 15

REPORT AN INCIDENT WHICH INCREASES THE or poor housing conditions RISK OF SPREADING • Pregnant women CORONAVIRUS Initially a first consultation is had, with the option of a second if needed as well as a follow up call to see how the suggested We all have our part to play in reducing actions and recommendations are going. the risk of coronavirus spreading through Residents can get in touch directly our communities. You can help keep your through local community safe by letting us know if [email protected] or you have noticed something that goes by calling 077 0294 1440. Referrals can against current public health guidance. be made through the following webpage If you are concerned that an individual (s) https://www.groundwork.org.uk/cadent- has significantly breached the restrictions foundation-green-doctor then visit Essex Police—tell us about a If you would like to know more about the possible breach of coronavirus measures service contact David, one of the Green Only report something if you think there is Doctors at a serious breach of the rules like a large [email protected] gathering of people obviously from lots of different households. If you are unable to use the online form then call 101. Call 999 if there is an immediate or perceived threat to life, risk of serious damage to property or a serious offence is taking place. For business breaching restrictions If you have concerns that a business is not following government regulations then contact [email protected] and [email protected] Trading Standards or [email protected]

www.colchester.gov.uk/coronavirus 16

ROADMAP OUT OF LOCKDOWN

Step 4 of roadmap delayed NHS, Step 4 will be delayed by up to Step 4 has ben delayed by up to four four weeks to Monday 19 July. If the weeks and the vaccination programme data rapidly improves this could be accelerated to respond to the rapid brought forward to 5 July. spread of the Delta variant. The four tests are: By 19 July, all adults will have been • The vaccine deployment programme offered a first dose and around two continues successfully thirds of all adults will have been offered • Evidence shows vaccines are two doses of the vaccine. sufficiently effective in reducing Data suggests that the Delta variant is hospitalisations and deaths in those between 40% and 80% more vaccinated transmissible than the Alpha variant and • Infection rates do not risk a surge in is rapidly driving up case numbers. hospitalisations which would put There are currently around 8,000 cases unsustainable pressure on the NHS a day, the highest since the end of • Government assessment of the risks February, and these are increasing by is not fundamentally changed by new around 64% each week. Variants of Concern Hospitalisations are starting to rise, with Two vaccine doses have now been the average number of people admitted shown to be highly effective in reducing to hospital increasing in England by hospitalisation from the Delta variant, 50% per week, and 61% per week in with the latest PHE data suggesting this the North-West. could be up to 96% for Pfizer-BioNTech Our successful vaccination programme and 92% for the Oxford-AstraZeneca is weakening the link between cases vaccine. and hospitalisations, but the latest All adults aged 18 and over will now be evidence shows that two doses are offered a first dose by 19 July, 2 weeks needed to provide effective protection earlier than planned. All adults aged 23 against the Delta variant. and 24 will be able to book their first The Roadmap has always been led by dose from tomorrow (15 June). data and not dates, and the By 19 July, all those aged over 50 and government’s four tests have not been the clinically extremely vulnerable will met. In order to offer two vaccine doses have been offered their second dose, to more people, prevent thousands of and those second doses will have taken unnecessary deaths and protect the

www.colchester.gov.uk/coronavirus 17

effect. Cases are expected to continue rising due to the transmissibility of the Delta Second doses for all over 40s will be variant, but with the acceleration of the accelerated by reducing the dosing vaccination programme hospitalisations interval from 12 weeks to 8 weeks. All are expected to stabilise. over 40s who received a first dose by mid-May will be offered a second dose Additional support is available for areas by 19 July. with high cases rates of the Delta variant, including surge testing, isolation The school holidays will also begin at support, and efforts to maximise the end of July, further reducing vaccination uptake. transmission among the younger age groups. Step 3 restrictions will continue in their current format with the following exceptions implemented from 21 June. No restrictions will be reimposed.

www.colchester.gov.uk/coronavirus 18

CORONAVIRUS RESTRICTIONS 21st JUNE 2021: WHAT YOU CAN AND CANNOT DO

Meeting family and friends outdoors Meeting friends and family indoors (rule You should continue to minimise the of 6) number of people you meet within a short It is safer to meet people outdoors. This is period of time to limit the risk of spreading because COVID-19 spreads much more coronavirus (COVID-19). Most restrictions easily indoors. However, you can meet up on meeting people outdoors have been indoors with friends and family you do not lifted, but gatherings must not exceed 30 live with, either: people unless covered by a legal • In a group of up to 6 from any number exemption, such as: of households (children of all ages • For the purposes of work or count towards the limit of 6). volunteering. • In a group of any size from up to two • To provide care or assistance for households (each household can disabled or vulnerable people. include an existing support bubble, if If you are meeting friends and family, you eligible). can make a personal choice on whether to If you are meeting friends and family, you keep your distance from them, but you can make a personal choice on whether to should still be cautious. You should read keep your distance from them, but you the guidance on meeting friends and should still be cautious. You should read family. the guidance on meeting friends and family. If you’re in a support bubble If you are eligible to form a support bubble, you and your support bubble count as one household towards the limit of 2 households when meeting others indoors. This means, for example, that you and your support bubble can meet with another household, even if the total group size is more than 6 people. Where you can meet indoors You can meet in a group of 6 or a larger group of any size from up to 2 households (including their support bubbles) indoors in places such as:

www.colchester.gov.uk/coronavirus 19

• private homes A support bubble is where a household • retail with one adult joins with another household. Households in that support • indoor hospitality venues, such as bubble can still visit each other, stay restaurants, bars and cafes overnight, and visit outdoor public • indoor sports and leisure facilities, such places together. as gyms, sports courts, and swimming pools household towards the limit of 2 • personal care, such as spas households when meeting others indoors. See the separate guidance on support • indoor entertainment and visitor bubbles. attractions, such as museums, theatres, and indoor play areas Up to 6 people from different households or a larger group of up to 2 households can Remember to follow guidance on how to meet indoors without the need for a formal stop the spread of COVID-19, such as childcare arrangement such as a childcare letting in fresh air. bubble. When you can meet with more people Going to work Gatherings above the limit of 6 people or 2 You should continue to work from home households indoors can only take place if where you can. they are covered by a legal exemption, such as: If you cannot work from home you should • Organised parent and child groups or support groups which can be attended by up to 30 people. • For the purposes of work or volunteering. This means, for example, a tradesperson can go into a household without breaking the limit if they are there for work. • To provide care or assistance for disabled or vulnerable people, including shopping for essential items and accessing services on their behalf. Support bubbles If you are eligible to form a support bubble, you and your support bubble count as one

www.colchester.gov.uk/coronavirus 20

continue to travel to your workplace. You • nanny do not need to be classed as a critical worker to go to work if you cannot work • cleaner from home. • tradesperson Employers and employees should discuss • social care worker providing support to their working arrangements, and children and families employers should take every possible step You should follow the guidance on working to facilitate their employees working from in other people’s homes. home, including providing suitable IT and equipment to enable remote working. Where a work meeting does not need to Where people cannot work from home, take place in a private home or garden, it employers should take steps to make their should not. workplaces COVID-19 secure and help If you are clinically extremely vulnerable or employees avoid busy times and routes on live with someone who is clinically public transport. Extra consideration should extremely vulnerable. be given to those people at higher risk. If you have been identified as clinically COVID-secure rules, including social extremely vulnerable then you should distancing requirements, continue to apply continue to work from home where in the workplace. COVID-secure guidelines possible. If you cannot work from home, are available for sectors across the you can go to your workplace. Your economy to substantially reduce the risk of employer is required to take steps to spreading COVID-19. reduce the risk of exposure to COVID-19 in See guidance for restrictions on the workplace and should be able to businesses and venues in England Meeting others for work You can gather in a group larger than six people or two households indoors or in a group larger than 30 people outdoors where it is necessary for your work. When working, you should remain 2 metres from anyone you do not live with, or at least 1m with additional mitigations. Working in other people’s homes Where it is reasonably necessary for you to work in other people’s homes you can continue to do so, for example if you’re a:

www.colchester.gov.uk/coronavirus 21

explain to you the measures they have put There is guidance if you need to self- in place to keep you safe at work. Some isolate or cannot go to work due to employers may introduce regular testing of coronavirus and what to do if you’re employees as part of these measures. You employed and cannot work. may also want to consider how you get to Citizens Advice has advice if you’re and from work, for example, if it is possible worried about working, including what to to avoid using public transport during rush do if you think your workplace is not safe, hour. or if you live with someone vulnerable. If you live with someone who is clinically Support is available if you cannot work, for extremely vulnerable then you can example if you need to care for someone continue to go to work if you are unable to or you have less work. work from home. As an employer, you should make sure suitable arrangements There is further advice for employers and are in place so that they can work safely. employees from ACAS (the Advisory, You should consider whether clinically Conciliation and Arbitration Service). extremely vulnerable individuals can take Going to school or college on an alternative role or change their School pupils and students in further working patterns temporarily to avoid education should go to school and college. travelling during busy periods. All schools, colleges and other further You should follow the guidance on how to education settings are open for face-to- stop the spread of coronavirus, including face teaching during term time. It remains what to do to reduce your risk of catching very important for children and young or passing on the virus at home. people to attend, to support their wellbeing If you are worried about going in to work or and education and to help working parents you cannot work

IF YOU BREAK THE RULES The police can take action against you if you meet in larger groups. This includes breaking up illegal gatherings and issuing fines (fixed penalty notices). You can be given a fixed penalty notice of £200 for the first offence, doubling for further offences up to a maximum of £6,400. You can be fined £800 if you go to a private indoor gathering such as a house party of over 15 people from outside your household, which will double for each repeat offence to a maximum level of £6,400. If you hold, or are involved in holding, an illegal gathering of over 30 people indoors or 50 people outdoors, the police can fine you £10,000.

www.colchester.gov.uk/coronavirus 22

and guardians. education. Clinically extremely vulnerable pupils and Students should follow the guidance on students should go to school or college. how to stop the spread of COVID-19 at all times. There is further guidance on what parents need to know about early years providers, Childcare schools and colleges during COVID-19. Up to 6 people from different households Rapid lateral flow testing is now available or a larger number of no more than 2 for free for everyone in England. It is households can meet indoors without the recommended for all secondary school need for a formal childcare arrangement. pupils and college students, their families All children can go to registered childcare, and all school and college staff. childminders, wraparound care and other supervised children’s activities indoors and See the guidance on how you can get outdoors. regular rapid tests if you do not have symptoms of coronavirus (COVID-19). Parent and child groups can take place indoors as well as outdoors, with up to 30 Universities and higher education people. Children under 5 who are All students are now able to resume in- accompanying a parent or guardian do not person teaching and learning. Students count towards this limit. See the parent should take a test before they travel to a and child groups section of this guidance. non-term residence. Meeting others for childcare There is guidance for universities and Gatherings above the limit of 6 people or 2 students starting and returning to higher households indoors, or above 30 outdoors can take place for the following purposes: • For education, registered childcare, and supervised activities for children— see further information on education and childcare. • For arrangements where children do not live in the same household as both their parents or guardians. • To allow contact between birth parents and children in care, as well as between siblings in care. • To place or facilitate the placing of a child or children in the care of another by social services.

www.colchester.gov.uk/coronavirus 23

Parent and child groups SUPPORT BUBBLES Parent and child groups can take place Who can make a support bubble indoors as well as outdoors (but not in Not everybody can form a support bubble. private homes or gardens) if they are for However, on 2 December the rules the benefit of children aged under 5 and changed to widen eligibility for forming organised by a business, charity or public one. body. You can form a support bubble with Parent and child groups must be limited to another household of any size if: no more than 30 people. Children under five and anyone working or volunteering as • you live by yourself – even if carers part of the group, such as a group leader, visit you to provide support are not counted in this number. • you are the only adult in your Providing care or assistance household who does not need continuous care as a result of a Gatherings above the limit of 6 people or 2 disability households indoors can take place for the purposes of providing care or assistance, • your household includes a child who is such as: under the age of one or was under that age on 2 December 2020 • To visit people in your support bubble (if you are legally permitted to form • your household includes a child with a one). disability who requires continuous care and is under the age of 5, or was under • To provide emergency assistance. that age on 2 December 2020

• To go to a support group of up to 30 • you are aged 16 or 17 living with others participants. The limit of 30 does not of the same age and without any adults include children under 5 who are • you are a single adult living with one or accompanying a parent or guardian. more children who are under the age of • To provide care or assistance for 18 or were under that age on 12 June disabled or vulnerable people, including 2020 shopping for essential items and You should not form a support bubble with accessing services on their behalf. a household that is part of another support You can also provide care or assistance for bubble. disabled or vulnerable people inside someone’s home, where necessary. Support groups You should follow the guidance on how to Support groups can take place with up to stop the spread of coronavirus at all times. 30 participants where officially organised to There is further guidance for those who provide mutual aid, therapy or any other provide unpaid care to friends or family. form of support. Support groups must be

www.colchester.gov.uk/coronavirus 24

organised by a business, charity or public • Those who have suffered body and if taking place indoors, must not bereavement. take place in a private home. • Vulnerable young people (including to There is further guidance on how to run or enable them to meet youth workers). attend a support group safely within the • Disabled people and their carers. guidance for the safe use of multi-purpose community facilities. The limit of 30 does not include children under 5 who are accompanying a parent or Examples of support groups include those guardian. Where a person has a clear and that provide support to: formal role (paid or voluntary) to run the • Victims of crime (including domestic group or help it operate, rather than only abuse). attending as a member of the group to • Those with, or recovering from, obtain support, they do not have to be addictions (including alcohol, narcotics counted as part of the gatherings limit. or other substance addictions) or Exercise, sport and physical activity addictive patterns of behaviour. You can do unlimited exercise but there • Those with, or caring for people with, are limits on the number of people you can any long-term illness or terminal exercise with. You can exercise in a group condition or who are vulnerable of up to 30 people when outdoors. When (including those with a mental health indoors, you can exercise: condition). • on your own • Those facing issues related to their • in a group of up to 6 people sexuality or identity (including those living as lesbian, gay, bisexual or • in a larger group of any size from up to transgender). 2 households (and their support

www.colchester.gov.uk/coronavirus 25

bubbles, if eligible) also take place in venues other than You can also take part in formally COVID-Secure venues, such as in a organised indoor and outdoor sports or garden of a private home. The number of licensed physical activity with any number people who can attend is in most cases of people. This must be organised by a determined by how many people a venue business, charity or public body and the can safely accommodate, with social organiser must take the required distancing measures in place, including precautions, including the completion of a guests of all ages and anyone working at risk assessment. You should avoid contact the event. in training and, for some sports, avoid Regardless of the type of venue, some contact in all activities. Read the guidance restrictions for these events will remain in on what avoiding contact means for your place to enable them to take place safely. sport. This includes table service requirements, Indoor leisure facilities may open for you to face coverings, social distancing, and exercise on your own, in groups of up to 6 restrictions on singing. people or in a group of any size from up to Inside private homes, and in indoor 2 households. structures in gardens of private homes, You should follow the guidance: funerals can only be held in line with broader social contact rules of up to 6 • on grassroots sport and recreation in people or 2 households. England A marquee or other structure in a private • for providers of grassroots sports and garden of a private home must have at gym and leisure facilities least 50% of its walled area open at any Elite sportspeople time for it not to be classed as indoors. Elite sportspeople (or those on an official The organiser must complete a COVID-19 elite sports pathway) can meet in larger risk assessment for events taking place in groups, including indoors, to compete and all venues. For events in gardens of private train. They can be joined by their coaches homes or on private land this is only if necessary, or their parents and necessary if you plan on having more than guardians if they’re under 18. 30 people, when you must use it to determine how many attendees will be able Funerals and linked commemorative to attend and to identify other practical events steps to ensure the event takes place Funerals and linked commemorative safely. You must follow this risk events following a death such as a wake, assessment as well as any relevant stone setting or ash scattering may take guidance to make the event as safe as place in COVID-Secure venues. They may possible.

www.colchester.gov.uk/coronavirus 26

There is additional guidance on arranging or going to a funeral during the coronavirus pandemic and how to safely plan a wedding or civil partnership, or funeral, wake or commemoration. Weddings and civil partnership ceremonies and receptions Weddings or civil partnership ceremonies, wedding receptions or civil partnership celebrations may take place in COVID- Secure venues. They may also take place in venues other than COVID-Secure venues, such as in a garden of a private home. The number of people who can attend is in most cases determined by how many people a venue can safely risk assessment for events taking place in accommodate, with social distancing all venues. For events in gardens of private measures in place, including guests of all homes or on private land this is only ages and anyone working at the event. necessary if you plan on having more than 30 people, when you must use it to Regardless of the type of venue, some determine how many attendees will be able restrictions for these events will remain in to attend and to identify other practical place to enable them to take place safely. steps to ensure the event takes place This includes table service requirements, safely. You must follow this risk face coverings, social distancing, and assessment as well as any relevant restrictions on dancing and singing. guidance to make the event as safe as Inside private homes, and in indoor possible. structures in gardens of private homes, There is additional guidance on arranging weddings or civil partnership ceremonies, or going to a funeral during the coronavirus wedding receptions or civil partnership pandemic and how to safely plan a celebrations can only be held in line with wedding or civil partnership, or funeral, broader social contact rules of up to 6 wake or commemoration. people or 2 households. Significant life events A marquee or other structure in a private garden of a private home must have at Significant life events such as christenings least 50% of its walled area open at any or Bar/Bat Mitzvahs can also be attended time for it not to be classed as indoors. by a maximum of 30 people. Anyone working is not counted in these limits. The organiser must complete a COVID-19

www.colchester.gov.uk/coronavirus 27

Places of worship • For the purpose of COVID-secure You can go to places of worship for a protests or picketing where the service. When a service is taking place organiser has taken the required indoors you must not mingle in groups precautions, including completing a risk larger than 6, except when everyone assessment. present is from no more than 2 households • Where it is reasonably necessary to (including support bubbles). You should support voting in an election or maintain social distancing between groups referendum (such as vote counting or at all times. for legal observers). When a service is taking place outdoors, Those who are campaigning for a specific you must not mingle in groups larger than outcome in elections or referendums can 30. You should follow the national carry out door-to-door campaigning activity guidance on the safe use of places of in accordance with guidance on elections worship. and referendums during COVID-19. Volunteering and charitable services You can gather in larger groups within Gatherings above the limit of 6 people or 2 criminal justice accommodation or households indoors, or above 30 people immigration detention centres. outdoors can take place for the purposes Care home visits of providing voluntary or charitable services. The rules are different depending on whether you are visiting someone in a care You should follow the guidance on home or a resident is having a visit out of Volunteering during coronavirus (COVID- the home. 19). Other circumstances where you can gather in larger groups Larger gatherings mean they are above the limit of 6 people or 2 households indoors, or above 30 people outdoors. You may gather in larger groups: • To provide emergency assistance, and to avoid injury or illness, or to escape a risk of harm (including domestic abuse). • To fulfil legal obligations. • To carry out activities related to buying, selling or moving house.

www.colchester.gov.uk/coronavirus 28

Visiting a care home out of the care home, such as an overnight stay in hospital, will still be required to Residents are able to nominate five named isolate. Decisions on risk will be made visitors each, with two visitors being able following a risk assessment by the care to visit each day; subject to the visiting home for each visit out. arrangements specific to each care home or any local guidance issued by Directors There is additional guidance on care home of Public Health. visiting. For visits into care homes, all care home Staying away from home overnight residents will be able to nominate an All holiday accommodation may reopen. essential care giver. These essential care You can stay overnight in a: givers will be able to visit the care home resident, even if the resident is isolating. • hotel / Bed & Breakfast Visitors are required to show proof of a • campsite negative COVID-19 test before a visit can • caravan take place, and visitors should follow local care home guidance on infection and • boat prevention control measures when visiting • second home a care home. • other accommodation. There is additional guidance on care home You may stay overnight in holiday visiting. accommodation in groups of up to 6, or Visits out of care homes larger groups if everyone present is from 2 In most cases, residents who go on a visit households (each household can include a out of a care home will no longer need to support bubble, if eligible) unless a legal isolate for 14 days when they return. exemption applies. Residents returning from high risk visits You can also stay overnight with friends

www.colchester.gov.uk/coronavirus 29

and family in their homes in groups of up to Man), there may be rules in place that 6, or larger groups if everyone present is restrict travel to England. from 2 households (including support You should check the restrictions in place bubbles). where you intend to travel from before Further guidance on hotels and other guest making arrangements to travel. accommodation is available Provided you are permitted to travel from Travelling within England another part of the Common Travel Area You should continue to plan ahead and (the UK, the Republic of Ireland, Jersey, travel safely where possible. Guernsey and the Isle of Man), you may enter England and are not required to You can plan ahead and travel safely by quarantine on arrival. If you do travel to taking the following precautions: England, you must follow the restrictions • Walk or cycle where possible. on what you can and cannot do. • Plan ahead and avoid busy times and Travelling from England routes on public transport. Across the different parts of the Common • Regularly wash or sanitise your hands. Travel Area (the UK, the Republic of Ireland, Jersey, Guernsey and the Isle of • Wear a face covering on public Man), there may be rules in place that transport, unless you’re exempt restrict travel from England. You do not • Make sure the space is well ventilated. Open windows or take other actions to let in plenty of fresh air. You must not share a private vehicle in groups larger than 6 people (except when everyone present is from no more than 2 households), unless your journey is made for an exempt reason. There is additional guidance on safer travel, including on the safe use of public transport. Travelling within the UK, the Republic of Ireland and the Channel Islands Travelling to England Across the different parts of the Common Travel Area (the UK, the Republic of Ireland, Jersey, Guernsey and the Isle of

www.colchester.gov.uk/coronavirus 30

need a reasonable excuse to leave England to travel to other parts of the UK, Jersey, Guernsey, the Isle of Man or the Republic of Ireland. You should check the restrictions in place where you intend to travel to before making arrangements to travel. Travelling to or from Northern Ireland There are no restrictions in place for travel into or out of Northern Ireland as long as you are travelling within the UK or wider Common Travel Area (the Republic of Ireland, Jersey, Guernsey and the Isle of Man). Across the different parts of the Common Travel Area, there may be rules Travelling to or from Wales in place that restrict travel from Northern There are no restrictions in place for travel Ireland. You do not need a reasonable into or out of Wales as long as you are excuse to leave Northern Ireland to travel travelling within the UK or wider Common to other parts of the UK, Jersey, Travel Area (the Republic of Ireland, Guernsey, the Isle of Man or the Republic Jersey, Guernsey and the Isle of Man). of Ireland. You should check the Across the different parts of the Common restrictions in place where you intend to Travel Area, there may be rules in place travel to before making arrangements to that restrict travel from Wales. You do not travel. This guidance provides advice on need a reasonable excuse to leave Wales travelling to and from Northern Ireland, to travel to other parts of the UK, Jersey, which includes requirements on taking a Guernsey, the Isle of Man or the Republic rapid lateral flow test if staying overnight. of Ireland. You should check the Travelling to or from Scotland restrictions in place where you intend to Scottish Coronavirus regulations permit travel to before making arrangements to unrestricted travel within Scotland and travel. This guidance provides advice on between Scotland and England, Wales, travelling to and from Wales. Northern Ireland, the Channel Islands, or International travel the Isle of Man. Travel restrictions remain Travelling internationally from England in place for travel between Scotland and the rest of the world. There is further There are no longer any restrictions on guidance on travelling to and from leaving England to travel internationally, Scotland. however to protect public health in the UK and the vaccine rollout, you should not

www.colchester.gov.uk/coronavirus 31

travel to countries or territories on the red viewings. or amber lists. Follow the national guidance on moving If you travel to one of these countries or home safely, which includes advice on territories, you should look at the rules in social distancing, letting fresh air in, and place at your destination and the Foreign, wearing a face covering. Commonwealth and Development Office Financial support (FCDO) travel advice. You should do this even if you are returning to a place you’ve Wherever you live, you may be able to get visited before. financial help. Travelling to England from outside the See further information on business UK support and financial support if you’re off work because of coronavirus. All visitors travelling to England are subject to the coronavirus restriction rules. Businesses and venues What you must do when you arrive in Further venues are permitted to open. You England from abroad depends on where can visit indoor venues in a group of up to you have been in the last 10 days before 6 people from different households or a you arrive. larger group of any size from up to 2 households including support bubbles. People planning to travel to England should follow the guidance on entering the COVID-secure rules, including social UK. distancing requirements, continue to apply in the workplace, and in businesses and Find out what list the country you are public venues. travelling from is on and what you need to do. Businesses and venues which can reopen Advice for visitors and foreign nationals in England Indoor areas at hospitality venues (cafes, restaurants, bars, pubs, social clubs, Foreign nationals are subject to the including members’ clubs) can reopen. At national restrictions. any premises serving alcohol, customers If you are visiting the UK, you may return will be required to order, be served and home. You should check whether there are eat/drink while seated (“table service”). any restrictions in place at your Venues are prohibited from providing destination. smoking equipment such as shisha pipes, Moving home for use on the premises. You can move home. Indoor entertainment venues such as bingo halls, bowling alleys, and casinos Estate and letting agents and removals may also reopen, as can indoor parts of firms can continue to work. If you are outdoor attractions such as theme parks looking to move, you can go to property

www.colchester.gov.uk/coronavirus 32

and animal attractions. Outdoor and The NHS continues to carry out urgent and indoor performance venues such as non-urgent services safely. It is vital cinemas and theatres are also permitted anyone who thinks they need any kind of to reopen. medical care comes forward and gets help. Businesses eligible to host childcare and The majority of public services will supervised activities for children are able continue. These include: to host these activities (including sport) for • Jobcentre Plus sites all children, regardless of circumstances. Indoor play centres and areas may also • courts and probation services reopen. • civil registrations offices Businesses and venues which must • passport and visa services remain closed • services provided to victims of crime To reduce social contact, some businesses, such as nightclubs, must • waste or recycling centres remain closed or follow restrictions on how • getting an MOT they provide goods and services. Driving lessons and learning to drive There is further guidance on restrictions Driving tests and driving lessons may on businesses and venues in England resume. Further guidance on learning to which explains which restrictions the drive during coronavirus is available. government will seek to ease at Step 4, subject to the outcome of the events You will be able to restart: research programme, social distancing • car driving lessons and COVID-status certification reviews. • car and trailer driving lessons Healthcare and public services • large goods vehicle (LGV) training The NHS and medical services remain open, including: • driving instructor training • dental services The following types of tests will restart: • opticians • theory tests • audiology services • motorcycle tests • chiropody • LGV driving tests • chiropractors • car and trailer driving tests

• osteopaths • other medical or health services, including services relating to mental health

www.colchester.gov.uk/coronavirus 33

MEETING FRIENDS AND FAMILY

There is ongoing spread of COVID-19 in If you have COVID-19, there is a risk that England and new Variants of Concern you will spread the virus onto surfaces continue to be identified. such as furniture, benches or door You should think about the risk of handles, even if you do not touch them catching or passing on COVID-19 both to directly. The next person to touch that yourself and to others before meeting surface may then become infected. people you do not live with. While no Minimising the risks when meeting situation is risk-free, you can take steps friends and family to make meeting family and friends safer. Anyone with COVID-19 symptoms, Vaccines reduce (but do not eliminate) however mild, or a positive test result the chances of catching COVID-19 and should stay at home and self-isolate passing it on, and of serious illness. By immediately. This is because you could following these steps, you can help to pass the infection on to others. You protect yourself, your loved ones and could be fined if you do not self-isolate those in your community. following a notification by NHS Test and How COVID-19 is spread Trace.Stay at home for the full isolation It is possible to have COVID-19 with no period and do not invite visitors to your symptoms. You can pass COVID-19 on home or garden. If you have symptoms to others even if you have only mild of COVID-19, arrange to have a PCR symptoms or no symptoms at all. Around test if you have not already had one. 1 in 3 people with COVID-19 do not show From Step 3 - on 17 May - you will be symptoms, so can spread the virus to able to meet up to 30 people outdoors, others without knowing. and up to six people or one other The main way of spreading COVID-19 is household indoors. There are some through close contact with an infected exemptions. You must not interact with person. When someone with COVID-19 anyone outside of your own group (of 30 breathes, speaks, coughs or sneezes, people outdoors or six people indoors). they release particles (droplets and From 17 May, if you are meeting friends aerosols) containing the virus that and family, you can make a personal causes COVID-19. These particles can choice on whether to keep your distance be breathed in by another person. from them, but you should still be Surfaces and belongings can also be cautious. This advice applies to contaminated with COVID-19, when everyone, including people who are people who are infected cough or sneeze clinically extremely vulnerable and to near them or if they touch them. pregnant women, apart from care home

www.colchester.gov.uk/coronavirus 34

residents where separate guidance serious illness. Consider whether you and applies. your loved ones are vaccinated and COVID-19 spreads mainly among people whether there has been time for the who are in close contact (within 2 vaccine to take effect before being in metres). The further away you can keep close contact . from other people, and the less time you Remember that some people are more spend in close contact with them, the vulnerable than others to being less likely you are to catch COVID-19 seriously ill from COVID-19. The risks and pass it on to others. Close contact, from COVID-19 and therefore of close including hugging, increases the risk of contact are greater for some people than spreading COVID-19. others, for example because they are There are actions you can take to reduce clinically extremely vulnerable, pregnant the chance of spreading COVID-19 and or older. For example, you might choose help keep you and your loved ones safe. not to have close contact with an elderly This includes: relative at this point, particularly if one or both of you are not vaccinated. Meet outside - When people are outside and physically distanced from each Minimise how many people you’re in other, the particles containing the virus close contact with, and for how long. that causes COVID-19 are blown away The more people you are in close contact which makes it less likely that they will be with - particularly if they are from different breathed in by another person. households - the higher the chances of you catching or passing on COVID-19. If you do meet inside, make sure the Longer periods of close contact increase space is well ventilated. Open the risk of transmission, but remember windows and doors, or take other that even brief contact can spread COVID action to let in plenty of fresh air. -19 and there is no such thing as a fully Bringing fresh air into a room and safe period of close contact. removing older stale air that may contain virus particles reduces the chance of Get tested twice a week, even if you spreading COVID-19. The more fresh air don’t have symptoms. Around 1 in 3 that is brought inside, the quicker any people with coronavirus do not show airborne virus will be removed from the symptoms, so can spread the virus to room. others without knowing. Testing regularly will help to reduce risk, particularly before Take the vaccine when you are meeting people from outside your offered it, and encourage others to as household. You can order free home tests well. Vaccines reduce (but do not for you and your loved ones that give eliminate) the chances of catching results in 30 minutes. COVID-19 and passing it on, and of

www.colchester.gov.uk/coronavirus 35

Wash hands and clean surfaces risk of spreading COVID-19 to other regularly to remove virus particles. people such as staff and other members You should always make space for other of the public. You should always follow people to keep their distance if they want guidance associated with the setting you to. are in (for example in education, health, or care settings). Remember that you are not permitted to interact with anyone outside of your COVID-secure rules, including social group of six (or two households) indoors, distancing requirements, continue to or outside of your group of 30 outdoors, apply in the workplace, and in unless an exemption applies. businesses and public venues. This guidance does not affect a site owner’s In some settings, there will be specific responsibility to calculate the number of guidance that you will need to follow people that can be accommodated with even when you are with friends and social distancing in place. family. This is important to reduce the

www.colchester.gov.uk/coronavirus 36

INTERNATIONAL TRAVEL ADVICE

Coronavirus (COVID-19) travel borders or restricted entry to UK travellers. Follow current COVID-19 rules where you Any country may further restrict travel or live. bring in new rules at short notice, for example due to a new COVID-19 variant. To prevent new COVID variants from entering the UK, you should not travel to Read the guidance for your personal amber or red list countries. circumstances before deciding whether you should travel abroad. If you travel To understand the risks in a country follow abroad, even if you are returning to a place FCDO Travel Advice. you have visited before, follow this When you return, follow the rules to enter checklist: the UK from abroad (except from Ireland). Before you travel FCDO travel advice during COVID • Follow current COVID-19 rules for Foreign, Commonwealth & Development where you live. Office (FCDO) travel advice sets out • Subscribe to travel advice email alerts COVID-19 and other risks that you may for your destination, and countries you face if you travel abroad. will transit through, so you’ll know if we They continue to advise against all non- update our advice with new and essential international travel to some important information. countries and territories. You should check • Check for entry restrictions, testing, or the country page for your destination. We quarantine requirements in our travel also currently advise against cruise ship advice or contact the UK-based travel. embassy for your destination country. The FCDO are monitoring the international situation closely and keeping their advice • If you need a negative COVID-19 test under constant review, so that it reflects to enter a country, you should use a latest assessment of risks to British private test provider. The NHS Test people. They take a range of factors into and Trace service cannot provide the account. For COVID-19, this includes the documents you need. incidence rate and the resilience of • If you live in England and have had a healthcare provision in each country. Find full vaccine course (2 doses), you will out more about how FCDO travel advice be able to demonstrate your COVID-19 works. vaccination status using an app or Plan for your travel letter to enter some countries and territories. Read travel advice entry The COVID-19 pandemic continues to requirements to check if the country affect international travel. No travel is risk- you plan to travel to accepts this proof free, and many countries have closed their

www.colchester.gov.uk/coronavirus 37

of vaccinated status. • Be prepared to comply with changing • Read about your rights and restrictions to manage local COVID-19 responsibilities before, during and after outbreaks, such as border closures, travel in the passenger COVID-19 movement restrictions, testing and charter. quarantine requirements. • If you’re flying, read the safer air travel • If you test positive for COVID-19, you guidance. may need to seek treatment where you are, and stay until you have recovered. • You must wear a face covering on If local authorities tell you to quarantine, flights in England and Scotland. you should expect to do that where you • Read National Travel Health Network are. and Centre (NaTHNaC) guidance. • Travel restrictions may unexpectedly • Ask your accommodation provider delay your return home. Plan for about their COVID-19 safety measures. possible delays. Make sure you have access to money and have made • Read the advice of local authorities and practical arrangements to be away for follow local health requirements during longer than planned. your journey and at your destination. Local and international travel • If delays occur, you should keep in restrictions may change before or contact with your travel company or during your stay. airline for any changes to transport schedules. • Get travel insurance with the appropriate level of cover. • Stay up-to-date with changes to the Red, amber and green list rules for • Check your cancellation rights. Contact entering England. The rules may your tour operator, transport and change before you return accommodation providers if you have questions. • Read FCDO guidance if you are unable to return to the UK due to COVID-19 • Use the travel abroad step-by-step guidance to make sure you’re fully Prepare to return to the UK prepared. Before you enter the UK you must: From May 17 you no longer need to • Take a COVID-19 test up to 3 days complete an international travel declaration before departure. You will need to form to travel abroad from England. show a negative test result when you When you’re abroad arrive in the UK, including if you are returning home. Read further • Continue to follow updates to travel information on testing for travel to advice, as there may be changes for England from abroad. your destination.

www.colchester.gov.uk/coronavirus 38

• Fill in and submit your passenger Consular help from the FCDO locator form in the 48 hours before you We publish all our travel advice on arrive in the UK. GOV.UK. Our consular officers cannot If you are returning to England from: provide additional information by phone. Read more about the consular support we • A country on the red list, or you have provide. transited through one in the past 10 days, you must book to stay in a If FCDO travel advice changes when managed quarantine hotel you are abroad • A country on the amber list, or you Our travel advice may change while you have transited through one in the past are in a country to advise against all travel 10 days, you must book COVID tests there, or all but essential travel, because of under the quarantine rules for arriving new COVID-19 risks. into England. If this happens, we do not advise you to return immediately to the UK. Instead, you • A country on the green list, you must should follow the local advice on any book a day 2 COVID test. restrictions the local authorities are taking • Any country, check the list of people to control the virus before your return to the who are exempt from border UK. restrictions If you decide to shorten your stay abroad • Ireland or another country in the because of a change in travel advice, you Common Travel Area, these rules do should: not apply to your travel • Contact your airline and travel When you arrive in the UK company to discuss your options. Follow the rules that apply for the country • Take the actions to prepare to return to or countries that you have visited, when the UK. you enter the UK from abroad, unless you If changes relating to a new COVID-19 are exempt. variant mean you cannot return from If you’re arriving in England from a country travel abroad on the amber list, you may be able to pay If you’re travelling abroad and unable to for a COVID-19 test under Test to Release, return to the UK, contact your airline or to find out if you can reduce your self- travel provider for advice. You can also isolation period. contact your nearest British embassy, high commission or consulate for urgent

You should not travel to amber list or red list countries or territories for leisure purposes.

www.colchester.gov.uk/coronavirus 39

www.colchester.gov.uk/coronavirus 40

assistance. Before travel to England Your mental wellbeing Before you travel to England you must: Your emotional and mental wellbeing is • take a COVID-19 test important. Keep in regular contact with the • book a quarantine hotel package, people who usually support you: family, including 2 COVID-19 tests friends and colleagues, especially if you are in quarantine abroad. • complete a passenger locator form Read guidance on how to look after your On arrival in England wellbeing and mental health if you’re On arrival in England you must: abroad during the COVID-19 pandemic. • quarantine in a managed hotel, COVID-19 health advice including 2 COVID-19 tests Read the latest NHS guidance on COVID- YOU SHOULD NOT TRAVEL TO RED 19 for the current situation in the UK and LIST COUNTRIES OR TERRITORIES. abroad, and the latest government guidance on COVID-19. Amber list countries and territories The NaTHNaC provides general advice on What you must do if you have been in an preparing for foreign travel and how to amber country or territory in the 10 days reduce the spread of respiratory viruses. before you arrive in England. You must follow these rules even if you RED,AMBER AND GREEN have been vaccinated LIST RULES Before travel to England Before you travel to England you must: • take a COVID-19 test Red list countries and territories • book and pay for day 2 and day 8 What you must do if you have been in a COVID-19 travel tests – to be taken country or territory on the red list in the 10 after arrival in England days before you arrive in England. • complete a passenger locator form If you have been in a country or territory on the red list in the last 10 days you will only On arrival in England be allowed to enter the UK if you are a On arrival in England you must: British or Irish National, or you have residence rights in the UK. • quarantine at home or in the place you are staying for 10 days You must follow these rules even if you have been vaccinated. • take a COVID-19 test on or before day 2 and on or after day 8 Read about quarantine and taking COVID-

www.colchester.gov.uk/coronavirus 41

19 tests. been outside of the Common Travel Area Children aged 4 and under do not need to in the previous 10 days. take the day 2 or day 8 test. Green list countries and territories You may be able to end quarantine early if This section tells you what you will have to you pay for a private COVID-19 test do if you travel to England from a country through the Test to Release scheme. or territory on the green list. You must only If you have been in a country or have been in or travelled through a green territory on the red list list country or the UK, Ireland, the Channel Islands or the Isle of Man in the previous If you have also been in or through a 10 days. country or territory on the red list in the 10 days before you arrive in England, you You must follow these rules even if you must follow the red list rules. have been vaccinated. Read about making a transit stop in a red Before travel to England list country or territory. Before you travel to England you must: Countries moving to the red list • take a COVID-19 test If conditions change in a country or • book and pay for a day 2 COVID-19 territory, it can be moved from the amber test – to be taken after arrival in list to the red list. If there is a sudden England change in conditions, a country or territory may be moved between lists without • complete a passenger locator form warning. On arrival in England YOU SHOULD NOT TRAVEL TO AMBER You must take a COVID-19 test on or LIST COUNTRIES OR TERRITORIES. before day 2 after you arrive. The amber list is not exhaustive. If a Children aged 4 and under do not need to country or territory is not on this list, you take this test. should not assume that it is a green or red You do not need to quarantine unless the list country or territory. Countries and test result is positive. territories are only green or red if they appear on the green or red list. You must quarantine if NHS Test & Trace informs you that you travelled to England Ireland, the UK, the Channel Islands and with someone who has tested positive for the Isle of Man COVID-19. You do not need to take a COVID-19 test If you have been in a country or or quarantine on arrival in England if you territory on the red or amber list are travelling within the UK, Ireland, the Channel Islands and the Isle of Man, (the If you have also been in or through a Common Travel Area), and you have not country or territory on the red list in the 10

www.colchester.gov.uk/coronavirus 42

days before you arrive in England, you apply to ships, trains or flights. Your ticket must follow the red list rules. should show if a stop is a transit stop. If you have also been in or through a The rules of a country or territory that you country or territory on the amber list in the make a transit stop in could apply if: 10 days before you arrive in England, and • New passengers get on and are able to have not visited a country on the red list, mix with you. you must follow the amber list rules. • You or other passengers get off the Read about making a transit stop in an transport you are on and mix with other amber or red list country or territory. people, then get on again. Countries on the green watchlist or Making a transit stop would not affect what moving to amber you have to do on arrival in England if, If conditions change in a country or during the stop: territory, it can be moved from the green • No new passengers, who are able to list to the amber or red list. If there is a mix with you, get on. sudden change in conditions, a country or territory may be moved between lists • No-one on-board gets off and mixes without warning. with people outside. Ireland, the UK, the Channel Islands and • Passengers get off but do not get back the Isle of Man on You do not need to take a COVID-19 test Private vehicles or coaches travelling or quarantine on arrival in England if you through amber or red list countries and are travelling within the UK, Ireland, the territories Channel Islands and the Isle of Man, (the If you are travelling to England in a private Common Travel Area), and you have not vehicle, the rules of the countries and been outside of the Common Travel Area territories you drive through apply. For in the previous 10 days. example, if you drive through an amber list Transit stops in amber or red list country, then you must follow the amber list countries rules when you arrive in England. When you arrive in England you need to This applies whether you stop in the follow the rules for the highest risk country country or territory or not. You need to or territory that you have been in or passed record the countries and territories you through in the previous 10 days. That can drive through on your passenger locator include transit stops. form. A transit stop is a stop where passengers Transiting through airports in England can get on or off the same part of the See what you need to do if you are transport in which you are travelling. It can transiting ‘landside’ or transiting ‘airside’

www.colchester.gov.uk/coronavirus 43

through England. Foreign, Commonwealth & Job and medical exemptions Development Office travel advice Some people are exempt from some or all Foreign, Commonwealth & Development of the requirements: Office (FCDO) travel advice continues to advise against all non-essential travel to • because of the job they do some countries and territories. Many other • for medical or compassionate reasons countries have rules in place about who can enter and what you can do when you Travelling abroad from England are there. These rules are not related to You should not travel to amber list or red which colour list that country is on. Before list countries or territories you travel, you should read: Demonstrating your COVID-19 • guidance on travelling abroad during vaccination status when travelling the coronavirus pandemic abroad • FCDO travel advice for the countries People in England who have had a full you will visit vaccine course (2 doses) can demonstrate their COVID-19 vaccination status for outbound international travel. Other countries or territories determine their own border health rules, which may include COVID-19 vaccination status. Check the entry requirements for your destination before travelling. Find out: • About demonstrating your NHS COVID -19 vaccination status using the NHS App, NHS website or letter. See page 45. • If the countries or territories you are travelling to accept proof of COVID-19 vaccination status as part of their entry requirements.

www.colchester.gov.uk/coronavirus 44

TEST TO RELEASE FOR INTERNATIONAL TRAVEL

How the Test to Release scheme works provider for your test. You will need to If you arrive in England from somewhere book an individual test for each person outside the UK, Ireland, the Channel opting into Test to Release, including Islands or the Isle of Man you must children. quarantine for 10 days on arrival. The test provider will either send a test to Under the Test to Release scheme you your address or you can attend a testing can choose to pay for a private COVID-19 site. You may leave your house to post test. If the result is negative, you can end your test or to travel directly to and from your quarantine. the testing site. You should follow safer travel guidance and avoid public transport You cannot take a test until you have if possible. been in England for 5 full days. Scheme rules The scheme is voluntary and applies to those quarantining in England only. You cannot use the Test to Release scheme if you have been in or through any If you do not want to opt into the Test to country that is on the travel ban red list in Release scheme, you will need to the 10 days before you arrive in England. quarantine for 10 days. You must quarantine on arrival in England. How to take part in the scheme You can take a test no earlier than the 5th To take part in the scheme you need to: day after arrival in England. • Book a test with one of these private This is in addition to the tests that test providers. everyone must take on or before day 2 and on or after day 8 of their quarantine • Choose to opt into the scheme on the period. passenger locator form. Example You will be asked to enter details of your test in the passenger locator form. You You arrive in England on Monday. must do this to take part in the scheme. Tuesday will be your first full day of quarantine. You can take a test no earlier You should book your test before you than the 5th day after arrival in England - travel to England. This is so you can enter Saturday. You must continue to quarantine details of the test when you opt into the while you await your test result. scheme on the passenger locator form. If you test negative If you decide to take part in the scheme after you have arrived in England, you will If the test result is negative you can stop need to complete another passenger quarantine as soon as you receive locator form. You still need to take the coronavirus You will have to pay the private test test on or after day 8.

www.colchester.gov.uk/coronavirus 45

If you test positive for COVID-19 and Trace or the NHS COVID-19 app If the test is positive you need to quarantine before you take a test under the Test to for another 10 days. Count the 10 days Release scheme, you should: starting from the day after you took the test, • cancel your test or from when you first had symptoms if that • continue self-isolating for 10 days from is earlier. when you were last in contact with the People you live with in the UK, or people person who tested positive for you are staying with, should also coronavirus quarantine for 10 days from the date of Read the rules about self-isolating if you’re your positive test. told to do so by NHS Test and Trace or the You do not need to take the coronavirus NHS COVID-19 app. test on or after day 8. If you have coronavirus symptoms If your test is inconclusive If you have coronavirus symptoms then If the result from your test is inconclusive you should take an NHS Test and Trace you must continue to quarantine. You can test as soon as you can. You should take choose to take another privately provided an NHS Test and Trace test even if you test to find out if you can stop quarantine have recently received a negative result for early. another test. You may be fined if you do not quarantine. You cannot use a test taken through NHS The fine is £1,000 for the first time, up to Test and Trace to shorten your self- £10,000 for further breaches. isolation period. You must continue to self- NHS Test & Trace tests isolate if the result from an NHS Test and Trace test is negative. You cannot use tests provided by NHS Test and Trace under this scheme. Use one of Read about self-isolating following a listed private test providers. You can be positive test result. fined if you use a negative NHS test result Exempt jobs to end your self-isolation period early. The Test to Release scheme is for people If you’re told to self-isolate by NHS Test who need to quarantine on arrival in and Trace or the NHS COVID-19 app England. You don’t need to quarantine if Self-isolate immediately if you are told to by your job is listed as being exempt from the NHS Test and Trace or the NHS COVID-19 requirement to quarantine. app. You can also opt in to the Test to Release This applies even if you have had a scheme if you have a qualified exemption negative test result under the Test to and are only allowed to leave quarantine Release scheme and stopped self-isolating. for some, work-related activities. For example, seasonal agricultural workers. If you are told to self-isolate by NHS Test

www.colchester.gov.uk/coronavirus 46

NHS COVID –19 VACCINATION STATUS USING THE NHS APP

Demonstrating your COVID-19 You may still be required to show vaccination status: what it is other proof like a negative polymerase Demonstrating your COVID-19 chain reaction (PCR) test, and you vaccination status allows you to show may still have to isolate on arrival. others that you’ve had a full course of the The government is working with the COVID-19 vaccine when travelling devolved administrations to ensure this abroad to some countries or territories. A facility is available to everyone across the full course is currently 2 doses of any UK, and continues to work to ensure that approved vaccine. every UK citizen is kept safe. COVID-19 vaccination status is available If you’ve not been fully vaccinated to people who live in England. People should continue to follow the You can get your vaccination status in entry requirements of the country they digital or paper format. are travelling to, such as proof of a The service will go live from Monday 17 negative COVID-19 test on arrival. You May. should carefully research the requirements of your destination country What you can use it for before travelling. From 17 May, you may be able to show Further details on entry requirements can your COVID-19 vaccination status as be found on the GOV.UK foreign travel proof of your status when travelling advice pages and on the websites of your abroad. destination country. There are not many countries that currently accept proof of vaccination. So for the time being most people will still need to follow other rules when travelling abroad – like getting a negative pre- departure test. You should: • Check the entry requirements for your destination country on the GOV.UK foreign travel advice pages. • Get up-to-date information from the website of your destination country.

www.colchester.gov.uk/coronavirus 47

See travel advice for British people You are recommended to register with travelling abroad during the pandemic the NHS App: How to access your COVID-19 • Before booking your international vaccination status travel. You can access your COVID-19 • At least 2 weeks before your vaccination status through the free NHS departure date and once you’ve had a App from 17 May. You can access the full course of vaccinations, which is app through mobile devices such as a currently 2 doses of an approved smartphone or by tablet. Proof of your vaccine. COVID-19 vaccination status will be shown within the NHS App. You are Protecting your data recommended to register with the app Your COVID-19 vaccination status is held before booking international travel. securely within the NHS App, and can If you do not have access to a only be accessed via the NHS login smartphone and know that the country service. you are travelling to requires COVID-19 The app only shows your COVID-19 vaccination status, you can call the NHS vaccination status in the form of your helpline on 119 (from 17 May) and ask for vaccination record. a letter to be posted to you. This must be In the future, the app will also show your at least 5 days after you’ve completed COVID-19 test results. your course of the vaccine. Expect the NHS App privacy policy letter to take up to 5 days to reach you. Children Do not contact your GP surgery about your COVID-19 vaccination status. GPs Children cannot get COVID-19 cannot provide letters showing your vaccination status, as children are not COVID-19 vaccination status. currently being vaccinated against COVID-19. Using the NHS App If you’re travelling abroad, you and any To use the NHS App, you must be: children you’re travelling with may need • registered with a GP in England to show proof of a COVID-19 test, with or • aged 13 or over without a completed vaccination course. If you’re aged 13 to 15, you’ll need to See the GOV.UK foreign travel advice contact your GP surgery to request pages for guidance on the entry access to GP online services before you requirements of your intended destination can use the app. country. Find out more about the NHS App

www.colchester.gov.uk/coronavirus 48

WHO’S AT HIGHER RISK FROM CORONAVIRUS?

Coronavirus (COVID-19) can make People who are defined as clinically anyone seriously ill. But for some people, extremely vulnerable are thought to be at the risk is higher. very high risk of serious illness from There are 2 levels of higher risk: coronavirus. There are 3 ways you may be identified as clinically extremely • high risk (clinically extremely vulnerable and therefore included on the vulnerable) Shielded Patient List: • moderate risk (clinically vulnerable) 1. You have one or more of the conditions listed below. 2. Your clinician or GP has added you to the Shielded Patient List because, based on their clinical judgement, they deem you to be at high risk of serious illness if you catch the virus. 3. You have been identified through the COVID-19 Population Risk Assessment as potentially being at high risk of serious illness if you catch the virus. If you do not fall into any of these categories, and have not been contacted to inform you that you are on the Shielded Patient List, follow the guidance for the rest of the population. If you think there are good clinical reasons why you should be added to the Shielded Patient List, discuss your concerns with your GP or hospital clinician. People with the following conditions are automatically deemed clinically extremely vulnerable and therefore included on the Shielded Patient List: • Solid organ transplant recipients.

www.colchester.gov.uk/coronavirus 49

• People with specific cancers: • People with rare diseases that significantly increase the risk of • People with cancer who are infections (such as severe combined undergoing active chemotherapy. immunodeficiency (SCID), • People with lung cancer who are homozygous sickle cell disease). undergoing radical radiotherapy. • People on immunosuppression • People with cancers of the blood or therapies sufficient to significantly bone marrow such as leukaemia, increase risk of infection. lymphoma or myeloma who are at • People with problems with their any stage of treatment. spleen, for example splenectomy • People having immunotherapy or (having your spleen removed). other continuing antibody treatments • Adults with Down’s syndrome. for cancer. • Adults on dialysis or with chronic • People having other targeted cancer kidney disease (stage 5). treatments that can affect the immune system, such as protein kinase • Women who are pregnant with inhibitors or PARP inhibitors. significant heart disease, congenital or acquired. • People who have had bone marrow or stem cell transplants in the last 6 • Other people who have also been months or who are still taking classed as clinically extremely immunosuppression drugs. vulnerable, based on clinical judgement and an assessment of • People with severe respiratory their needs. GPs and hospital conditions including all cystic fibrosis, clinicians have been provided with severe asthma and severe chronic guidance to support these decisions. obstructive pulmonary disease (COPD).

www.colchester.gov.uk/coronavirus 50

CLINICALLY EXTREMELY VULNERABLE PEOPLE

This guidance is for everyone in England England. who has been identified as clinically What has changed extremely vulnerable from coronavirus (COVID-19). This includes those people Shielding is currently paused. Although the who have been identified by the NHS as advice to shield has ended, clinically being clinically extremely vulnerable and extremely vulnerable people must continue those identified through the COVID-19 to follow the rules that are in place for Population Risk Assessment. All of those everyone. identified have been added to the Shielded Clinically extremely vulnerable people are Patient List, and more information on the advised to continue to take extra criteria used is available opposite. If you precautions to protect themselves. You are have been identified as being clinically advised to follow the practical steps extremely vulnerable, you will previously described below to minimise your risk of have received a letter from the NHS or from exposure to the virus. your GP telling you this. You may also have Guidance on meeting family and friends been advised to shield in the past. has been updated, with a greater emphasis This guidance applies to clinically on personal responsibility. From 17 May, extremely vulnerable individuals only. close contact with friends and family Others living in a household with someone became a personal choice, but you are who is clinically extremely vulnerable are encouraged to exercise caution. You not advised to follow this guidance. They should consider the guidance on risks should instead follow the advice and associated with COVID-19 and actions you restrictions that are in place for everyone in can take to help keep you and your loved ones safe. There is more information on meeting friends and family available. Vaccination Everyone on the Shielded Patient List should already have been offered a COVID -19 vaccine. If you have not yet received your first dose, please contact your GP or book your vaccination appointment online. If you have received your first dose, you should still ensure you take up your second dose of the vaccine when it is offered to you. Having two doses should further increase your level of protection.

www.colchester.gov.uk/coronavirus 51

Get help and support should continue to take the extra precautions set out in this guidance to help Help is available for anyone who has protect yourself. been identified as clinically extremely vulnerable. Socialising inside and outside the home Who this support is for. If you are meeting friends and family (as a group of 6 people or 2 households indoors, This support is for everyone living in or as a group of up to 30 people outdoors), the Colchester borough who has been you can make a personal choice on identified as clinically extremely whether to socially distance within your vulnerable. If you are in this group, you own group. However, social distancing will have received a letter, text or email requirements continue to apply in the telling you this. You may have been workplace, and in businesses and public advised to shield in the past. venues. There is more information on Read more here meeting friends and family available. Or call Community360 on 01206 As someone identified as clinically 505250 Community360 by emailing extremely vulnerable, it is important that [email protected] you continue to be cautious when meeting If you're at a higher risk from others. You should think about the risk of coronavirus, you can get also get help catching or passing on COVID-19 both to from an NHS volunteer with things like yourself and to others before meeting getting food, medicines and other people you do not live with. You can take things you need. steps to make meeting family and friends safer, such as: Call 0808 196 3646 (open 8am to 8pm) to get help from NHS Volunteer • Meeting outside if possible, as the Responders. particles containing the virus that causes COVID-19 are quickly blown For children aged 12 to 15 years, away which makes it less likely that vaccination may be appropriate for those they will be breathed in by another with severe neuro-disabilities. This option person. should be discussed between parents/ • Making sure the space is well guardians and the child’s clinician or GP. ventilated if you meet inside; open For other children aged 15 and under, windows and doors or take other action whilst further research is being done, to let in plenty of fresh air. Please see vaccination is not yet recommended. the COVID-19: ventilation of indoor No vaccine is 100% effective and therefore spaces guidance for more information. even if you have had both doses, there is • Considering whether you and those still no absolute guarantee that you will not you are meeting have been vaccinated become ill from COVID-19. As such, you

www.colchester.gov.uk/coronavirus 52

– you might want to wait until 21 days how you get to and from work including if it after your second dose of a COVID-19 is possible to avoid using public transport vaccine before being in close contact during rush hour. with others. Separate government guidance has been issued on how employers can make • Working from home where possible. workplaces COVID-safe, including how • Washing your hands regularly and they can maintain social distancing and a avoid touching your face. system of risk management in your You are encouraged to go outside for workplace. The Health and Safety exercise and can do so with people from Executive (HSE) has also published outside your household, subject to the guidance on protecting vulnerable workers, wider rules on social contact. You can find including advice for employers and tips and advice on staying active and employees on how to talk about reducing eating healthily at NHS Better Health. risks in the workplace. Try to reduce the amount of time you If you need support to work at home or in spend in settings where you are unable to the workplace you can apply for Access to maintain social distancing with people Work. Access to Work may provide support outside of your group, or where other for the disability-related extra costs of people’s activities may reduce their working that are beyond standard likelihood of maintaining social distancing. reasonable adjustments an employer must provide. You can continue to form or maintain existing support bubbles if you are eligible. If you have access to occupational health and employee assistance programmes in You can find more information online about how to stop the spread of coronavirus. Work Everyone is currently advised to work from home where possible. If you cannot work from home, we are no longer advising that you do not attend the workplace. Your employer is required to take steps to reduce the risk of exposure to COVID-19 in the workplace and should be able to explain to you the measures they have put in place to keep you safe at work. Some employers may introduce regular testing of employees as part of these measures. You may also want to consider

www.colchester.gov.uk/coronavirus 53

the workplace, these services can also issuing enforcement notices, stopping provide you with a range of health support certain work practices until they are made and advice for your physical and mental safe and, where businesses fail to comply health needs. with enforcement notices, this could lead to The Coronavirus Job Retention Scheme prosecution. (furlough) has been extended until 30 The existing employment rights framework September. You may continue to be provides protections against discrimination, eligible throughout this period, even when unfair dismissal and detriment. Specific shielding is paused, providing your guidance has been published for employer agrees. The Self-Employment employers and workers on work absences Income Support Scheme (SEISS) has also due to coronavirus (COVID-19). been extended until 30 September. The Citizens Advice Bureau also has From 1 April you will are no longer eligible information about your rights at work and for Statutory Sick Pay (SSP) or how to solve problems in the workplace. If Employment and Support Allowance (ESA) you have concerns you can also get advice on the basis of being advised to shield, on your specific situation and your given the lifting of shielding measures employment rights by visiting the Acas nationally. You may be eligible for SSP or website or calling the Acas helpline on ESA if you are sick or incapable of work, 0300 123 1100. either due to coronavirus or other health reasons, subject to meeting the eligibility School, college and other educational conditions. settings If you have concerns about your health and It is important that children attend school safety at work then you can raise them with for their education, wellbeing, mental your workplace union, HSE or your local health and long-term development. authority. Where employers are not Clinically extremely vulnerable pupils and managing the risk of COVID-19,HSE and students should have returned to their local authorities will take action which can school or other educational setting. This range from the provision of specific advice, includes early years provision, wraparound childcare and applicable out-of-school Essex Wellbeing Service settings. Children who live in a household with someone who is clinically extremely They have a dedicated group of vulnerable are not advised to shield and volunteers to offer help and support. should have returned to school or college Call 0300 303 9988. Mon– Fri 8am— on 8 March. 7pm. Sat 10am—2pm. Email Where parents are concerned about their [email protected] child’s attendance, they should speak to Register for help here. their child’s school about their concerns and discuss the protective measures that

www.colchester.gov.uk/coronavirus 54

have been put in place to reduce the risk. ACCESSING FOOD AND ESSENTIAL They should also discuss other measures SUPPLIES that can be put in place to ensure their Although food parcel deliveries have children can regularly attend school. now stopped you are still able to get The use of rapid lateral flow tests allows us support should you need it. to identify individuals with coronavirus Prescriptions, essential items and food (COVID-19) who do not have symptoms, you buy can be delivered by NHS which make up around a third of all cases. Volunteer Responders please call 0800 Finding asymptomatic cases, along with 196 3646 between 8am and 8pm. other infection prevention and control You will still be on supermarket priority measures such as social distancing, can lists for food delivery slots. help us manage the spread of the virus. If you can, ask friends, family or To safeguard the health of the teaching neighbours who are well to go out and workforce and keep as many staff, pupils get food and other essentials for you. If and students in school and college as you do not have others to help you, possible, we have made rapid lateral flow please contact Community360 by tests available to schools and colleges. emailing Lateral flow tests can also be accessed [email protected]. directly for households, childcare and support bubbles of primary and secondary There are also many community groups school pupils and for households, childcare who can help in your area or local shops and support bubbles of primary and may be able to provide orders for secondary school staff. This testing will delivery (by phone or email). You can also help keep safe those in the community find a comprehensive list in the who are clinically extremely vulnerable and Residents Contact Pack. their families. If someone is going to the shops for All secondary schools and colleges are you, most supermarkets have ways you continuing to put in place a range of can pay for your shopping such as e- protective measures to help minimise the vouchers or gift cards. You can buy risk of spreading COVID-19. These include these online and the person shopping social distancing, handwashing, use of for you can use them in store. Details face coverings in specific situations, can be found on page 187. bubbles, enhancing cleaning, ventilation You can also contact the Essex and managing confirmed cases. Wellbeing Service who have volunteers All education settings have implemented a who can help – call 0300 303 9988. range of protective measures recommended by Public Health England (PHE) which, when followed, create an

www.colchester.gov.uk/coronavirus 55

inherently safer environment for early shopping, or to ask family and friends for years children, pupils, students, staff and help. If you do go out to the shops or families. pharmacy, consider going at quieter times of the day. You must wear a face covering Travel in all shops unless you are exempt. If you need to use public transport, you Priority access to online shopping in must wear a face covering unless you are supermarkets has now is no longer exempt. Consider travelling outside peak available but you can continue to book hours to reduce the number of people with deliveries from a supermarket. whom you come into contact. You might still want to ask friends, family If you do travel, walk or cycle if you can. or volunteers to collect medicines for you. For longer journeys, or if you are unable to The NHS Volunteer Responders walk or cycle, try to minimise the number of programme is still available to help support people you come into close contact with. those who need it. Volunteers can collect You may want to avoid car sharing with and deliver shopping, medication and people from outside your household or other essential supplies. Call 0808 196 support bubble, and ensure that you use a 3646 between 8am and 8pm, 7 days a face covering when using taxis. week to self-refer or visit NHS Volunteer Going to shops and pharmacies Responders for further information. There may also be other voluntary or community While you are not advised to avoid going to services in your local area that you can the shops, you may wish to continue using access for support. online delivery for food and essential If you require additional care and support It is important that you continue to receive the care and support you need to help you stay safe and well. Providers of social care and medical services are making every effort to ensure services remain open and as safe as possible. You should continue to seek support from the NHS for your existing health conditions. You can access a range of NHS services from home, including ordering repeat prescriptions or contacting your health professional through an online consultation. To find out more visit NHS Health at home, or download the NHS

www.colchester.gov.uk/coronavirus 56

App. If you have an urgent medical need, COVID-19 at all times. call NHS 111 or, for a medical emergency, You can also access additional support dial 999. from your energy supplier. Energy It is also important to look after your mental suppliers are required by the regulator, health. Go to the Every Mind Matters Ofgem, to hold a register of customers in website for advice and practical steps that a vulnerable circumstance, called a you can take to support your wellbeing and Priority Service Register. If you are manage your mental health during this clinically extremely vulnerable you can be pandemic and beyond. The Let’s Talk added to this register. For information Loneliness website also has a variety of about how to be added to the register and tips, advice and further resources that you the additional services your supplier can may find helpful. provide you, please visit Ofgem’s website. If you or someone you care for Telecom providers are also required by experiences a mental health crisis, we urge their regulator, Ofcom, to support their you to make contact with a local health vulnerable customers. For information professional immediately. NHS Mental about the additional services your supplier Health Trusts have established 24/7 may be able to provide you as a telephone lines to support people of all vulnerable customer, please visit Ofcom’s ages to get the help they need, when they website. need it. If you are struggling as a result of Any carers or visitors who support you with Coronavirus please visit www.gov.uk/find- your everyday needs can continue to visit. coronavirus-support or contact your local They should continue to follow the council to find out what support is guidance on how to stop the spread of available.

Help is available for anyone who has been identified as clinically extremely vulnerable. This support is for everyone living in the Colchester borough who has been identified as clinically extremely vulnerable. If you are in this group, you will receive a letter, text or email telling you this. You may have been advised to shield in the past.

Read more here:https:// www.colchester.gov.uk/coronavirus/ communities/support-for-clinically- extremely-vulnerable-people/

www.colchester.gov.uk/coronavirus 57

PROTECT YOURSELF AND OTHERS

This guidance is for everyone to help in this guidance all of the time, even reduce the risk of catching coronavirus when you feel well, to help prevent the (COVID-19) and passing it on to others. spread of COVID-19. This is especially By following these steps, you will help to important if you live with someone who is protect yourself, your loved ones and clinically extremely vulnerable. those in your community. Keep a safe distance (social It is possible to have COVID-19 with no distancing) symptoms. You can pass COVID-19 on If you leave your home: to others if you only have mild symptoms or even no symptoms at all. • Stay at least 2 metres away from people you do not live with or who are The main way of spreading COVID-19 is not in your support bubble. through close contact with an infected person. When someone with COVID-19 • Reduce the time spent in crowded breathes, speaks, coughs or sneezes, areas where it may be difficult to they release particles (droplets and socially distance (such as shops and aerosols) containing the virus that causes supermarkets). COVID-19. These particles can be • Avoid direct contact and face to face breathed in by another person. contact with people you do not live Surfaces and belongings can also be with. contaminated with COVID-19, when Stay at least 2 metres away from anyone people who are infected cough or sneeze who visits your home for work reasons near them or if they touch them. such as a cleaner or a tradesperson If you have COVID-19, there is a risk that doing essential or urgent work. you will spread the virus onto surfaces Why keeping a safe distance is such as furniture, benches or door important handles, even if you do not touch them The further you can keep away from other directly. The next person to touch that people, the less likely you are to catch surface may then become infected. COVID-19 and pass it on to others. Even if you try and avoid other people, COVID-19 spreads through the air by you cannot guarantee that you will not droplets and smaller aerosols that are come into contact with the virus. That is released from the nose and mouth of an why you need to follow all of the steps infected person when they breathe,

Remember most infections happen indoors in private homes where people get close to friends and family

www.colchester.gov.uk/coronavirus 58

speak, cough or sneeze. The closer you food. Wash your hands after coming into are to a person with COVID-19 (even contact with surfaces touched by many those without symptoms), the more likely others, such as handles, handrails and you are to become infected. light switches, and shared areas such as Remember the basics of good kitchens and bathrooms. If you must hygiene leave your home, wash your hands as soon as you return. No matter where you are or what you are doing, following the basic rules of good Where possible, avoid touching your hygiene will help to protect you and eyes, nose and mouth. If you do need to others from COVID-19. These are: touch your face (for example to put on or take off your face covering), wash or • washing your hands sanitise your hands before and after. • cleaning your surroundings Why hand washing is important • covering your nose and mouth when Hands touch many surfaces and can you cough and sneeze become contaminated with viruses. Once Wash your hands contaminated, hands can transfer viruses to your eyes, nose or mouth. From there, Wash your hands with soap and water or viruses can enter your body and infect use hand sanitiser regularly throughout you. the day. You should wash your hands after coughing, sneezing and blowing If you are infected with COVID-19, you your nose and before you eat or handle can pass the virus from your nose and mouth (when coughing or talking) to your hands and infect the surfaces that you touch. Washing or sanitising your hands removes viruses and other germs, so you are less likely to become infected if you touch your face. Using soap and water is the most effective way to clean your hands, especially if they are visibly dirty. Hand sanitiser can be used when soap and water is not available. Clean your surroundings Clean surfaces often. Pay particular attention to surfaces that are touched

www.colchester.gov.uk/coronavirus 59

frequently, such as handles, light contaminated with COVID-19 when switches, work surfaces and electronic people with the infection touch them or devices. cough, talk or breathe over them. Use disposable cloths, paper roll or Viruses on a surface could infect another disposable mop heads to clean all hard person if they touch the surface and then surfaces, floors, chairs, door handles and touch their eyes, nose and mouth. sanitary fittings – think ‘one site, one Cleaning surfaces will reduce the amount wipe, in one direction’. Any cloths, paper of contamination and so reduce the risk roll or mop heads used can be disposed of spread. of with your usual domestic waste. The more you clean, the more likely you It is fine to use your normal household are to remove viruses from an infected detergent when cleaning in your home. surface before you or another person Information on cleaning and waste touches it. disposal outside of your household is Cover your nose and mouth when you available. cough and sneeze Why cleaning your surroundings is Cover your mouth and nose with important disposable tissues when you cough or COVID-19 spreads through small sneeze. droplets, aerosols and direct contact. If you do not have a tissue, cough or Surfaces and belongings can be sneeze into the crook of your elbow, not into your hand. Dispose of tissues into a rubbish bag and immediately wash your hands. Why covering your nose and mouth when you cough and sneeze is important Coughing and sneezing increases the number of droplets and aerosols released by a person, the distance they travel and the time they stay in the air. A cough or sneeze of an infected person which is not covered will significantly increase the risk of infecting others around them.

www.colchester.gov.uk/coronavirus 60

By covering your nose and mouth, you Face coverings are mainly intended to will reduce the spread of droplets and protect others from COVID-19 rather than aerosols carrying the virus. the wearer and are not a replacement for You can find more advice on reducing the social distancing and regular hand risks from COVID-19 in your home at washing. GermDefence. Let fresh air in (ventilation) Wear a face covering Make sure you let plenty of fresh air into There are some places where you must your home by uncovering vents and wear a face covering by law. opening doors and windows, even a small amount for a short period of time. If You should also wear a face covering in you have an extractor fan (for example in indoor places where social distancing your bathroom or kitchen), leave it may be difficult and where you will come running for longer than usual with the into contact with people you do not door closed after someone has used the normally meet. room. Wearing a face covering may not be If someone in the household is self- possible in every situation or for some isolating, open a window in their room people who are exempt; please be and keep the door closed to reduce the mindful and respectful of such spread of contaminated air to other parts circumstances. of the household. Leave windows open Why wearing a face covering is fully for a short period after someone important working in your home such as a cleaner COVID-19 spreads through the air by or tradesperson has left. droplets and aerosols that are exhaled If you are concerned about noise, from the nose and mouth of an infected security or the costs of heating, opening person when they breathe, speak, cough windows for shorter periods of time can or sneeze. still help to reduce the risk of the virus The best available scientific evidence is spreading. Wearing warm clothes or that, when used correctly, wearing a face extra layers can help you to keep warm. covering reduces the spread of COVID- You may be able to change the layout of 19 droplets, helping to protect others. A your room so that you do not sit close to face covering may even reduce spread in cold drafts from open windows or doors. those who are not experiencing Why letting fresh air in is important symptoms by reducing the amount of the When a person infected with COVID-19 virus being released when they talk and coughs, talks or breathes, they release breathe.

www.colchester.gov.uk/coronavirus 61

droplets and aerosols which can be • a new continuous cough breathed in by another person. While • a high temperature larger droplets fall quickly to the ground, smaller droplets and aerosols containing • a loss of, or change in, your normal the virus that causes COVID-19 can sense of taste or smell (anosmia) remain suspended in the air for some If you have any of these symptoms click time indoors, especially if there is no get a free NHS test or call NHS 119 to ventilation. book a free COVID-19 test. You should Ventilation is the process of replacing arrange a test even if you have been this shared air with fresh air from the vaccinated against COVID-19 or if you outside. The more ventilated an area is, have had COVID-19 before. the more fresh air there is to breathe, Why getting a test is important and the less likely a person is to inhale It is important to know if you have COVID infectious particles. -19 so that you stay at home, self-isolate Get tested if you have symptoms and do not infect other people. How to get a test Testing positive means that anyone you The most important symptoms of COVID may have already infected (those who -19 are: you recently had contact with) can be

www.colchester.gov.uk/coronavirus 62

identified through contact tracing someone who is clinically extremely (contacting people you may have been in vulnerable or over 70. contact with) and advised to self-isolate. Why self-isolating is important This is an important action to stop the spread of COVID-19. If you are instructed to self-isolate, it is because there is a high risk that you will We do not know exactly how long spread COVID-19 to others, even if you immunity following COVID-19 infection or feel well and have no symptoms at all. It vaccination lasts so it is important that is therefore crucial that you follow the anyone with symptoms arranges a test. guidance and complete the full period of Self-isolate if you have COVID-19 self-isolation. symptoms or a positive COVID-19 test If you test positive for COVID-19 you result must self-isolate immediately and for the Self-isolate immediately if: next 10 full days because this is the period of time when the virus is most • You develop symptoms of COVID-19 likely to be passed on to others (the - you should self-isolate at home infectious period). while you arrange and wait for the results of your test. Self-isolate if you live with someone or are a contact of someone who has • You test positive for COVID-19. COVID-19 Your isolation period includes the day Self-isolate immediately if: your symptoms started (or the day your test was taken if you do not have • You live with someone who has symptoms), and the next 10 full days. tested positive for COVID-19 or who has symptoms and is waiting for their Self-isolation means you must stay at test result - your isolation period home at all times and not have contact includes the day the first person in with other people, except in very limited your household’s symptoms started circumstances, for example to seek medical assistance. You may have to ask others to do your shopping, and you may have to make alternative plans if you are currently supporting a vulnerable person. Do not invite visitors to your home or garden. There is additional guidance for those who have symptoms or have tested positive for coronavirus and live with

www.colchester.gov.uk/coronavirus 63

(or the day their test was taken if they full days following your contact with that did not have symptoms), and the next person. 10 full days. You must self-isolate for 10 days • You are a contact of a person who because this is how long it can take to has tested positive for COVID-19 who develop the infection after being exposed is not from your household - your (the incubation period). isolation period includes the date of If you are instructed to self-isolate, it is your last contact with them and the because there is a high risk that you will next 10 full days. develop COVID-19 and might spread it to Self-isolation means you must stay at others, even if you feel well and have no home at all times and not leave, except symptoms at all. It is therefore crucial you in very limited circumstances, for follow the guidance and complete the full example to seek medical assistance. Do period of self-isolation. not invite visitors to your home or Vaccination garden. The vaccines have been shown to reduce There is further guidance on self- the likelihood of severe illness, but we do isolation and support available to those not know yet if they stop COVID-19 from self-isolating. spreading. Why self-isolating if you live with Even if you have been vaccinated, you someone or are a contact of someone could still spread COVID-19 to others. who has coronavirus is important To help protect your friends, family, and If you are a contact (you have recently community you should continue to follow been in contact with someone who has all of the advice here even if you have tested positive or has symptoms of been vaccinated. COVID-19), you must self-isolate for 10

www.colchester.gov.uk/coronavirus 64

WEARING A FACE COVERING OR MASK

This information relates to the use of face coverings in public spaces where social distancing is not always possible. It is important to follow all the other government advice on coronavirus (COVID-19), including staying safe outside your home. What a face covering is In the context of the coronavirus (COVID- 19) outbreak, a face covering is something which safely covers the nose and mouth. You can buy reusable or single-use face coverings. You may also use a scarf, bandana, religious garment or hand-made cloth covering but these products Regulatory Agency) regulatory must securely fit round the side of the status of equipment being used to help face. prevent coronavirus (COVID-19). Face coverings are not classified as PPE Face visors or shields (personal protective equipment) which is A face visor or shield may be worn in used in a limited number of settings to addition to a face covering but not protect wearers against hazards and instead of one. This is because face risks, such as surgical masks or visors or shields do not adequately cover respirators used in medical and industrial the nose and mouth. settings. When to wear a face covering Face coverings are instead largely intended to protect others, not the There are some places where you must wearer, against the spread of infection wear a face covering by law, unless you because they cover the nose and mouth, are exempt or have a reasonable excuse which are the main confirmed sources of (see When you do not need to wear a transmission of virus that causes face covering. See page 24. coronavirus infection (COVID-19). In England you must wear a face If you wish to find out more about the covering in the following indoor settings differences between surgical face masks, (examples are given in brackets): PPE face masks, and face coverings see • Public transport (aeroplanes, trains, the MHRA’s (Medicines and Healthcare trams and buses).

www.colchester.gov.uk/coronavirus 65

• Taxis and private hire vehicles.

• Transport hubs (airports, rail and tram stations and terminals, maritime ports and terminals, bus and coach stations and terminals). • Shops and supermarkets (places which offer goods or services for retail sale or hire). • Shopping centres (malls and indoor markets). • Auction houses. • Premises providing hospitality (bars, pubs, restaurants, cafes), except when seated at a table to eat or drink (see exemptions). venues (museums, galleries, cinemas, theatres, concert halls, • Post offices, banks, building societies, cultural and heritage sites, high-street solicitors and accountants, aquariums, indoor zoos and visitor credit unions, short-term loan farms, bingo halls, amusement providers, savings clubs and money arcades, adventure activity centres, service businesses. indoor sports stadiums, funfairs, • Estate and lettings agents. theme parks, casinos, skating rinks, • Theatres. bowling alleys, indoor play areas including soft-play areas). • Premises providing personal care and beauty treatments (hair salons, • Libraries and public reading rooms. barbers, nail salons, massage • Places of worship. centres, tattoo and piercing parlours). • Funeral service providers (funeral • Premises providing veterinary homes, crematoria and burial ground services. chapels). • Visitor attractions and entertainment

Penalties for not wearing a mask are now £200 (reduced to £100 if paid within 14 days) After the first offence there will be no discount. For example, receiving a second fine will amount to £400 and a third fine will be £800, up to a maximum value of £6,400.

www.colchester.gov.uk/coronavirus 66

• Community centres, youth centres able to wear face coverings, and the and social clubs. reasons for this may not be visible to others. • Exhibition halls and conference centres. This includes (but is not limited to): • Public areas in hotels and hostels. • Children under the age of 11 (Public Health England does not recommend • Storage and distribution facilities. face coverings for children under the You are expected to wear a face covering age of 3 for health and safety before entering any of these settings and reasons). must keep it on until you leave unless there is a reasonable excuse for • People who cannot put on, wear or removing it. remove a face covering because of a physical or mental illness or You should also wear a face covering in impairment, or disability. indoor places not listed here where social distancing may be difficult and where you • Where putting on, wearing or will come into contact with people you do removing a face covering will cause not normally meet. you severe distress. Face coverings are needed in NHS • If you are speaking to or providing settings, including hospitals and primary assistance to someone who relies on or community care settings, such as GP lip reading, clear sound or facial surgeries. They are also advised to be expressions to communicate. worn in care homes. • To avoid harm or injury, or the risk of The Department for Education (DfE) has harm or injury, to yourself or others ‒ updated its guidance on the use of face including if it would negatively impact coverings for schools and other on your ability to exercise or education institutions that teach people in participate in a strenuous activity. year 7 and above in England. • Police officers and other emergency When you do not need to wear a face workers, given that this may interfere covering with their ability to serve the public. In settings where face coverings are There are also scenarios when you are required in England there are some permitted to remove a face covering: circumstances where people may not be • If asked to do so in a bank, building able to wear a face covering. society, or post office for Please be mindful and respectful of such identification. circumstances. Some people are less • If asked to do so by shop staff or

www.colchester.gov.uk/coronavirus 67

relevant employees for identification, surface and then your face without for assessing health washing your hands first. This is why recommendations (for example by a social distancing, regular hand hygiene, pharmacist) or for age identification and covering coughs and sneezes is so purposes, including when buying age important in controlling the spread of the restricted products such as alcohol. virus. • If required in order to receive The best available scientific evidence is treatment or services, for example that, when used correctly, wearing a face when getting a facial. covering may reduce the spread of coronavirus droplets in certain • In order to take medication. circumstances, helping to protect others. • If you are delivering a sermon or prayer in a place of worship. Because face coverings are mainly intended to protect others from • If you are the persons getting married coronavirus (COVID-19) rather than the in a relevant place. wearer, they are not a replacement for • If you are aged 11 to 18 attending a social distancing and regular hand faith school and having lessons in a washing. It is important to follow all the place of worship as part of your core curriculum. • If you are undertaking exercise or an activity and it would negatively impact your ability to do so. • If you are an elite sports person, professional dancer or referee acting in the course of your employment. • When seated to eat or drink in a hospitality premise such as a pub, bar, restaurant or cafe. You must put a face covering back on once you finish eating or drinking. The reason for using face coverings Coronavirus (COVID-19) usually spreads by droplets from coughs, sneezes and speaking. These droplets can also be picked up from surfaces, if you touch a

www.colchester.gov.uk/coronavirus 68

other government advice on coronavirus When wearing a face covering you (COVID-19), including staying safe should: outside your home. If you have recent • Wash your hands thoroughly with onset of any of the most important soap and water for 20 seconds or use symptoms of coronavirus (COVID-19): hand sanitiser before putting a face • a new continuous cough covering on. • a high temperature • Avoid wearing on your neck or

• a loss of, or change in, your normal forehead. sense of smell or taste (anosmia) • Avoid touching the part of the face you and your household must isolate at covering in contact with your mouth home: wearing a face covering does not and nose, as it could be change this. You should arrange to have contaminated with the virus. a test to see if you have COVID-19. • Change the face covering if it How to wear a face covering becomes damp or if you’ve touched it. A face covering should: • Avoid taking it off and putting it back • Cover your nose and mouth while on a lot in quick succession (for allowing you to breathe comfortably. example, when leaving and entering • Fit comfortably but securely against shops on a high street). the side of the face. When removing a face covering: • Be secured to the head with ties or • Wash your hands thoroughly with ear loops. soap and water for 20 seconds or use • Be made of a material that you find to hand sanitiser before removing. be comfortable and breathable, such • Only handle the straps, ties or clips. as cotton. • Do not give it to someone else to use. • Ideally include at least 2 layers of fabric (the World Health Organization • If single-use, dispose of it carefully in recommends 3, depending on the a residual waste bin and do not fabric used). recycle. • Unless disposable, it should be able • If reusable, wash it in line with to be washed with other items of manufacturer’s instructions at the laundry according to fabric washing highest temperature appropriate for instructions and dried without causing the fabric. the face covering to be damaged.

www.colchester.gov.uk/coronavirus 69

• Wash your hands thoroughly with USEFUL LINKS soap and water for 20 seconds or use Use this link for help making your own hand sanitiser once removed face mask. Making your own face covering 8 key messages about PPE from mak- If you want to make your own face ing and washing face coverings to how covering, instructions are widely available to bin used masks and gloves (not in re- online. We do not endorse any particular cycling!) method but be considerate of materials Explaining PPE to children and fabrics that may irritate different skin types. Colchester Community Mask/Face Covering Tree Emerging evidence suggests that the risk of transmission may be reduced by using Action for hearing loss. Face coverings, thicker fabrics or multiple layers. how the regulations apply to you. However, the face covering should still be The Alzheimer’s Society Should a per- breathable. son with dementia wear a face mask for Children should make face coverings coronavirus? under the supervision of an adult and Asthma UK. Should I wear a face mask face coverings for children should be or face covering? secured to the head using ear loops only. MIND. Mask anxiety, face coverings and If you would like more information on how mental health. to make a face covering with materials Multiple Sclerosis Trust :Should I be from around your home please visit the wearing a face covering? Big Community Sew website. Here you will find step-by-step video tutorials on Royal National Institute for the Blind how to make face coverings and other (RNIB): Face covering exemptions useful tips and advice.

www.colchester.gov.uk/coronavirus 70

EXEMPTION CARDS MAINTAINING AND DISPOSING OF FACE If you have an age, health or disability COVERINGS reason for not wearing a face covering: • Do not touch the front of the face • you do not routinely need to show any covering, or the part of the face written evidence of this covering that has been in contact with • you do not need show an exemption your mouth and nose. card • Once removed, store reusable face This means that you do not need to seek coverings in a plastic bag until you advice or request a letter from a medical have an opportunity to wash them. If professional about your reason for not the face covering is single use, wearing a face covering. dispose of it in a residual waste bin. However, some people may feel more Do not put them in a recycling bin. comfortable showing something that says • Make sure you clean any surfaces the they do not have to wear a face covering. face covering has touched using This could be in the form of an exemption normal household cleaning products. card, badge or even a home-made sign. • If eating in a café, for example, it is If you wish to use an exemption card or important that you do not place the badge, you can download exemption card face covering on the table. templates. You can then print these yourself or show them on a mobile • Wash your face covering regularly device. Please note that the government and follow the washing instructions for is not able to provide physical exemption the fabric. You can use your normal cards or badges. detergent. You can wash and dry it with other laundry. You must throw If you use assistive technology (such as a away your face covering if it is screen reader) and need a version of damaged. these templates in a more accessible format, please email [email protected] Please say what format you need the template in and what assistive technology you use.

Carrying an exemption card or badge is a personal choice and is not required by law.

www.colchester.gov.uk/coronavirus 71

VENTILATION OF INDOOR SPACES

What ventilation is and why it is and fewer sick days off from work or important school. Ventilation is the process of introducing Ventilation does not prevent COVID-19 fresh air into indoor spaces while removing from spreading through close contact and stale air. Letting fresh air into indoor is only one of the actions you should take spaces can help remove air that contains to reduce the spread of COVID-19. This is virus particles and prevent the spread of why it is important that everybody follows coronavirus (COVID-19). the guidance on how to stop the spread of When someone with COVID-19 breathes, COVID-19 all of the time, especially as it is speaks, coughs or sneezes, they release possible to have COVID-19 with no particles (droplets and aerosols) containing symptoms. You can pass COVID-19 on to the virus that causes COVID-19. While others if you only have mild symptoms or larger droplets fall quickly to the ground, even no symptoms at all. smaller droplets and aerosols containing Reduce the amount of time you spend the virus can remain suspended in the air. indoors with people you do not live with If someone breathes in virus particles that Make sure you understand and abide by are suspended in the air, they can become the current rules and restrictions on infected with COVID-19. This is known as meeting others. airborne transmission. You should minimise the amount of time In poorly ventilated rooms the amount of you spend indoors with people you do not virus in the air can build up, increasing the live or share a support bubble with. Avoid risk of spreading COVID-19, especially if meeting people in spaces with a limited there are lots of infected people in the flow of fresh air such as rooms without room. The virus can also remain in the air ventilation or windows that are never after an infected person has left. opened. The risk is greater in small rooms Bringing fresh air into a room and removing as the concentration of virus in the air can older stale air that contains virus particles build up more quickly than in larger areas. reduces the chance of spreading COVID- What you can do to improve ventilation 19. The more fresh air that is brought inside, the quicker any airborne virus will How you maintain or improve ventilation be removed from the room. will depend on the building. Buildings are ventilated by natural systems such as Ventilation is most important if someone in vents, windows and chimneys, or by your household has COVID-19 or if you are mechanical systems such as extractor indoors with people you do not live with. fans or air conditioning, or a combination • Good ventilation has also been linked of both. to health benefits such as better sleep

www.colchester.gov.uk/coronavirus 72

Ventilate your home living areas while others are present, Opening windows and doors at home is the ensure that these spaces are well simplest way of improving ventilation for ventilated, for example by opening most people. windows fully during their use and for a short period after they have left. If windows have openings at both the top and the bottom (such as sash windows), There is further guidance for households using just the top opening will help with possible or confirmed coronavirus incoming fresh air warm up as it mixes with (COVID-19) infection. room air, reducing cold draughts. In If someone is working in or visiting your warmer weather, use both the top and home bottom openings as this will help provide If you have people working in or visiting even more airflow. your home (where permitted, for example Opening windows and doors at opposite essential maintenance workers or carers), sides of your room or home will also let as much fresh air into your home as provide a good flow of fresh air (this is possible without getting uncomfortably cold known as cross ventilation). while they are there, and for a short period Make sure trickle vents (small vents usually before they arrive and after they have left. on the top of a window) or grilles are open Keep warm and not blocked. Air which flows in from Ventilating your home does not mean that these vents will mix with warm room air as it has to be cold. You should keep the it enters, which helps keep the room a temperature in the room you are in to at comfortable temperature. If possible, maintain openings throughout the day to allow a constant flow of fresh air into the home. The weather can affect the amount of air that flows through openings and so these should be adjusted to balance warmth with the amount of ventilation, where possible. If someone is self-isolating If someone is self-isolating, keep a window slightly open in their room and keep the door closed to reduce the spread of contaminated air to other parts of the household. If the person that is self- isolating needs to use any shared space in the home, such as the kitchen or other

www.colchester.gov.uk/coronavirus 73

least 18ºC as temperatures below this can Ventilation in the workplace and non- affect your health, especially if you are 65 domestic settings or older, or if you have a long-term health Ventilation should be considered as part of condition. making your workplace or indoor public In colder weather, where it is not space COVID-secure. comfortable to leave windows open fully, It is important to identify and deal with opening the windows slightly can also areas that are not well ventilated. The provide ventilation and reduce cold drafts. more people occupying an area that is There is advice available about how to poorly ventilated, and the longer they keep warm and well. If you are having remain in it, the greater the risk of spread difficulty heating your home, you may be of COVID-19. able to claim financial and practical help Control measures such as avoiding certain even if you don’t own the property. Visit the activities or gatherings, restricting or Simple Energy Advice website for reducing the duration of activities, information about the help that is available providing ventilation breaks during or or call their helpline on 0800 444 202. between room usage should be Ofgem has further advice on what to do if considered alongside ventilation for you are struggling to pay your energy bills reducing the risk of airborne transmission. as a result of the coronavirus pandemic. Any actions to improve ventilation should Mechanical ventilation in the home not compromise other aspects of safety If your home has a mechanical ventilation and security (for example, avoid propping system you should make sure this is open fire doors), and should consider working and maintained in line with other consequences such as health and manufacturers’ instructions. Set ventilation wellbeing impacts from thermal discomfort. systems to bringing fresh air in and not Employers should provide employees with recirculating indoor air. Devices that only clear guidance on ventilation, why it is recirculate indoor air will not remove important, and instruction on how to airborne virus from the home. You can use achieve and maintain good natural the boost mode (if available) to increase ventilation or to operate systems if there ventilation if someone in your household is are user controls. self-isolating due to COVID-19 or if you meet people you do not live with indoors. The Health and Safety Executive provides advice on Ventilation and air conditioning Ventilation can also be increased by during the coronavirus (COVID-19) leaving extractor fans in bathrooms, toilets pandemic. and kitchen areas running for longer than usual, with the door closed, after someone Make sure mechanical ventilation systems has been in the room. are maintained in line with manufacturers’ instructions. Set ventilation systems to

www.colchester.gov.uk/coronavirus 74

using a fresh air supply and not Heating can be left on to keep the recirculating indoor air, where possible. vehicle warm. Assessing the requirement and • For vehicles that carry different performance of ventilation systems in many passengers, such as taxis, clear the air environments requires engineering between different passengers or at the expertise. In addition, ventilation design journey end so the vehicle is aired may be specific to the setting. For some before anyone else gets in. existing and older buildings, ventilation systems may not have been designed to • Opening doors where it is safe to do so meet current standards and additional will help to change the air quickly. mitigations may be needed. If you are Opening windows fully can also help to unsure, seek the advice of your heating, clear the air in the vehicle. ventilation and air conditioning (HVAC) Further guidance on safer transport engineer or adviser. guidance for operators and taxis and Detailed ventilation guidance for private hire vehicles is available. workplaces and public buildings during the The Health and Safety Executive also has pandemic is provided by the Chartered advice on social distancing in vehicles Institution of Building Services Engineers during the pandemic. (CIBSE). Ventilation in vehicles Like buildings, enclosed vehicles including cars, vans, and buses can also be high-risk for spreading COVID-19. It is important that vehicles are well ventilated to help reduce the risk of spreading COVID-19. Make sure you understand and abide by the current rules and restrictions and follow guidance on safer travel for passengers if you need to travel. Where you need to travel, walk or cycle if you can. When operating or travelling in vehicles: • Switch ventilation systems on while people are in the vehicle. Make sure you set to drawing fresh air in, not recirculating air. • To improve ventilation, windows can also be opened (partially if it’s cold).

www.colchester.gov.uk/coronavirus 75

USING THE NHS AND OTHER HEALTH SERVICES DURING CORONAVIRUS

At the moment it can be hard to know what to do if you're unwell or have a concern about your health. It's important to: • get medical help if you think you need it • keep any appointments or procedures you have booked – unless you’re told not to go • go to hospital if you’re advised to NHS services have made changes to make sure it's safe for you to be seen during coronavirus. There are also ways to get medical help and prescriptions online or over the phone. Health information and advice The best place to get accurate health information is the NHS website. The NHS website has information and advice on: You can: • medical conditions and symptoms • Visit the GP surgery's website, or use • common medicines an online service to contact your GP – find your GP surgery to get its website • healthy lifestyle details. You can also check your GP surgery's • Call your GP surgery. website. Lots of GP surgeries have online services where you can get advice and Your GP surgery will then give you advice support from your GP surgery team. Find about what to do. your GP surgery to get its website details. A phone or video call with a GP, nurse or Help and support from a GP other healthcare professional may be booked for you. If you need to contact a GP, do not go into the surgery in person. You'll only be asked to visit the surgery if absolutely necessary.

www.colchester.gov.uk/coronavirus 76

Your GP surgery may be very busy at the Hospitals moment and you may have to wait longer If you have a hospital appointment, it's than usual to speak to someone if it's not important to go. urgent. Some changes have been made to Repeat prescriptions hospital services: If you have a repeat prescription that you • You must wear something that covers usually request at your GP surgery or your nose and mouth when you go to a pharmacy, you can do this online. hospital. You can order repeat prescriptions using: • Some appointments may be online, by • Online services and apps linked to your phone or by video call. GP surgery. • You may be asked to come to your • Pharmacies that have an online repeat appointment alone, if you can. prescription service – you can search • Some appointments may be cancelled for these online. or rescheduled – but keep going to any Do not go to your GP surgery or pharmacy appointments you usually have, unless to order prescriptions. Call them if you you're told not to. cannot order your prescription online. If you're having surgery or a procedure: When you order your prescription, order it • You, the people you live with and at the same time and in the same amount anyone in your support bubble may you usually would. Do not order more than need to self-isolate before you go into you need as this may mean someone else hospital. will be unable to get their medicine. Read more about how to order repeat • You may need a test to check if you prescriptions online. have coronavirus before you go into hospital.

www.colchester.gov.uk/coronavirus 77

Your hospital will contact you with more New Arrangements for Long Term Sick information about what you need to do. Notes Dentists People unable to work for more the 7 days Dentists are open for urgent and routine due to COVID-19 symptoms can now treatments. Contact your dentist by phone obtain an isolation note online without or email. contacting a doctor to reduce the pressure on GP surgeries and stop people having Changes have been made to keep you to leave their homes. and the dental care team safe. The service can be accessed via Get an You might have to wait longer for an isolation note or via the NHS app. appointment if it's not urgent. Advice for Parents Mental health services Whilst coronavirus is infectious to children Mental health services are open, including it is rarely serious. If your child is unwell it services for children and young people. is likely to be a non-coronavirus illness, You can get appointments face-to-face, by rather than coronavirus itself. phone or online. Although it is extremely important to follow • If you have an existing mental health Government advice to stay at home during condition, speak to your GP or your this period, it can be confusing to know mental health care team as usual. what to do when your child is unwell or • If you're struggling to cope with injured. feelings of anxiety and depression, a Remember that NHS 111, GPs and GP can refer you for NHS talking hospitals are still providing the same care therapies or you can refer yourself that they have always done. online without speaking to a GP. Find Click here to view advice poster an NHS psychological therapies The following link is a video produced service (IAPT) locally by two clinicians (and approved by • If you need help for a mental health NHSE/I) to inform parents of the services crisis or emergency, you can get 24- available and when to seek help. hour support and advice. Find out where to get urgent help for mental health

CORONAVIRUS HELP If you think you have symptoms of coronavirus and need medical advice, use the NHS 111 online coronavirus service.

www.colchester.gov.uk/coronavirus 78

More information and support contraception during the COVID-19 Children and young people's mental health epidemic. services (CYPMHS) Urgent medical help How to access mental health services If you need urgent medical help, use the Every Mind Matters: how to look after your regular NHS 111 online service. mental health The 111 online service asks questions Sexual health clinics about your symptoms to help you get the help you need. Call a sexual health clinic if you need help or advice about sexual health issues like Call 111 if you need urgent help for a child sexually transmitted infections (STIs) or under 5 or cannot get help online. contraception. Emergency medical help Clinics can be busy, so you may need to For life-threatening emergencies, call 999 wait for your call to be answered and you for an ambulance. may need to call more than once. Try to avoid going straight to A&E instead Only go to a clinic if you’ve been told to. of calling an ambulance. Find sexual health clinic contact details Online services and apps Contraception If you're registered with a GP surgery, you If you need contraception, call your GP can use online services and apps that surgery or a sexual health clinic as soon may allow you to: as possible. Only go in person if you've • order repeat prescriptions been told to. • see parts of your health record, You'll usually have a phone or video including test results consultation. You'll get an electronic • book, check or cancel appointments prescription you can use to collect your contraception from a pharmacy or get it You may not be able to book delivered. appointments at the moment. Please It can take longer to get contraception at check your GP surgery's website for how the moment and some types are not to contact staff (find your GP surgery to widely available. get its website details). You'll be told about other types of If you can book an appointment, it is likely contraception you can use if you’re unable to be a phone or video appointment. to get the type you want. Find out how to start using online See Faculty of Sexual and Reproductive services. Healthcare: advice for women seeking

www.colchester.gov.uk/coronavirus 79

YOUR COVID RECOVERY SERVICE As you find yourself recovering from COVID-19 you may still be coming to terms with the impact the virus has had on both your body and mind. These changes should get better over time, some may take longer than others, but there are things you can do to help. Your COVID Recovery helps you to understand what has happened and what you might expect as part of your recovery. For further information, visit: www.yourcovid recovery.nhs.uk Information for family, friends and carers Supporting your family member, relative or friend following their COVID illness can be challenging. You may be providing emotional and physical help in addition to all your other responsibilities. This can be a very stressful time for you both and we hope the information within the website will give you reassurance and support during their recovery.

www.colchester.gov.uk/coronavirus 80

NHS TEST AND TRACE SERVICE

Test and Trace traces the spread of the virus, isolates new infections and plays a vital role in giving an early warning if the virus is increasing again, locally or nationally. When to self-isolate The medical advice is clear: you must self-isolate if you have coronavirus symptoms or live in the same household as somebody who does. The main symptoms of coronavirus are: someone with coronavirus symptoms, • High temperature – this means you you must self-isolate straight away for 14 feel hot to touch on your chest or days. back (you do not need to measure How to order a test your temperature). Please book a test as soon as possible • New, continuous cough – this means after you develop symptoms to find out if coughing a lot for more than an hour, you have coronavirus. The sooner you or 3 or more coughing episodes in 24 have a test, the sooner you will know if hours (if you usually have a cough, it you and other members of your may be worse than usual). household must remain in self- isolation. • Loss or change to your sense of You can order a test through the NHS smell or taste – this means you’ve website. Ask for a coronavirus test. noticed you cannot smell or taste If you are an essential worker or an anything, or things smell or taste employer, please visit: different to normal. Essential workers - apply for a For more information read Check if you coronavirus test. have coronavirus symptoms. Employers - apply for a coronavirus test. If you have one or more of these If you don’t have access to the internet, symptoms, you must self-isolate straight you can order a test by phoning 119. away for 7 days – or longer if you still have symptoms other than cough or loss You can use this link for more information of sense of smell/taste. Do not go to a on the testing GP surgery, pharmacy or hospital. There are now many ways to be tested If you live in the same household as including drive though centres, mobile testing units, home testing kits and

www.colchester.gov.uk/coronavirus 81

dedicated testing centres for NHS and regularly. They should also watch out for those working in care settings. When you their own symptoms. order a test, you will get information on If you test negative. the options available. If you get a negative test result, this The aim is to provide results within 48 means you are at low risk of having hours of taking a test, but some results coronavirus. may take longer. Other members of your household can You will get your results by text, email or stop self-isolating. If you feel well and no phone – and the message will advise you longer have symptoms like coronavirus, about what to do next. you can stop self-isolating. If you develop symptoms, you may want If you test positive. to tell people with who you have had close contact with in the last 48 hours. If you get a positive test result, this You should tell them that you might have means that when you took the test, you coronavirus but are waiting for a test had coronavirus. You – and other result. members of your household – must continue to self-isolate. At this stage (until the test result is known), those people do not need to self- You will be contacted by the NHS Test isolate, but they should take extra care in and Trace team and asked to share practising social distancing and good information about any close contacts you hygiene, like washing their hands had just before or after you developed symptoms. This is vital to help stop the

Getting tested If you live in Essex and have symptoms of coronavirus you can get a test. You can book a test on GOV.UK or call 119. Where can you get tested? Testing centres are run by the NHS and Ministry of Defence. They may offer you a test centre, depending on availability, at: • one of the national testing centres, in Stansted or Ipswich • or at local mobile testing site. The NHS provide locations on a weekly basis for the week ahead. Check current locations. If you’re unable to visit a test centre You may be able to book a home test on GOV.UK if you meet the eligibility criteria.

www.colchester.gov.uk/coronavirus 82

spread of the virus. CONTACT TRACERS WILL NEVER: Contact tracers will: • Ask you to dial a premium rate number to speak to us (for example, • Call you from 0300 013 5000. those starting 09 or 087). • Send you text messages from ‘NHS’. • Ask you to make any form of • Ask you to sign into the NHS test and payment or purchase a product or trace contact tracing website. any kind. • Ask for your full name and date of • Ask for any details about your bank birth to confirm your identity, and account. postcode to offer support while self- • Ask for your social media identities isolating. or login details, or those of your • Ask about the coronavirus symptoms contacts. you have been experiencing. • Ask you for any passwords or PINs • Ask you to provide the name, or ask you to set up any passwords telephone number and/or email or PINs over the phone. address of anyone you have had • Disclose any of your personal or close contact with in the 2 days prior medical information to your contacts. to your symptoms starting. Close contact means having face-to-face • Provide medical advice on the contact with someone (less than 1 treatment of any potential metre away), spending more than 15 coronavirus symptoms. minutes within 2 metres of someone, • Ask you to download any software to travelling in a car or other small your PC or ask you to hand over vehicle with someone (even on a control of your PC, smartphone or short journey) or close to them on a tablet to anyone else. plane. • Ask you to access any website that • If you work in, or have recently does not belong to the government or visited, a setting with other people (for NHS. example a GP surgery, a school or a workplace). NHS TEST AND TRACE IN THE • Ask if anyone you have been in WORKPLACE contact with is under 18 or lives outside England. Guidance on what to do if you or some- one you employ is contacted by NHS Test and Trace, including self-isolation and financial support.

www.colchester.gov.uk/coronavirus 83

NHS COVID-19 APP

The NHS COVID-19 app is part of the how quickly the virus is spreading, so it large scale coronavirus (COVID-19) can respond quickly and effectively. The testing and contact tracing programme app helps the NHS track the virus, not called the NHS Test and Trace service. individuals. The app will be used, alongside Benefits of app contact tracing traditional contact tracing, to notify users The app helps trace app users who have if they come into contact with someone spent time near other app users, who who later tests positive for coronavirus. they may not personally know, and who The app allows people to report later test positive for coronavirus. The symptoms, order a coronavirus test, “Check-in” feature supports this check in to venues by scanning a QR functionality by anonymously alerting code and it helps the NHS trace users who have been at the same venue individuals that may have coronavirus. at the same time. App contact tracing The app will help the NHS understand if reduces the time it takes to alert those the virus is spreading in a particular area, who you have been in close contact with. so local authorities can respond quickly to stop it spreading further and save lives. The app does this while protecting a user’s anonymity. Nobody, including the government, will know who or where a particular user is. The importance of the app Every person who downloads the app will be helping in the fight against coronavirus (COVID-19). The app will help the NHS understand where and how quickly the virus is spreading, so it can respond quickly and effectively. The app helps the NHS track the virus, not individuals. App Data Every person who downloads the app will be helping in the fight against coronavirus (COVID-19). The app will help the NHS understand where and

www.colchester.gov.uk/coronavirus 84

How the app supports you Symptoms If you choose to download the app, there If you feel unwell, you can use the app to are six key features that will help you and check if your symptoms could be related your community. They will help to reduce to coronavirus (COVID-19). The app will your personal risk and the public’s risk give you a list of potential symptoms and too. you can then choose the ones that apply Trace to you. It will then tell you if your symptoms suggest you have coronavirus. For contact tracing, the app detects and logs other nearby app users using Test random unique IDs. If any of those users If you have coronavirus symptoms, the later test positive for coronavirus app will take you to a website where you (COVID-19), you will receive an can book a test to see if you have exposure alert with advice on what to do. coronavirus or not. If you are under 18, you are advised to Isolate show this alert to a trusted adult. If you have been advised by the app to Alert self-isolate, the app provides a When you first register for the app you countdown timer so that you can keep will be asked for the first half of your track of how long you need to self-isolate. postcode. You can check the app every When you reach the end of your self- day to see whether where you live has isolation period, the app will send you a become a high risk area for coronavirus. notification reminder with a link to the If it is, you will also receive a notification latest advice for you. If you are under 18, to let you know. This will help you make you are advised to show this message to daily decisions to protect yourself and a trusted adult. those you love. Check-in By all using this app we can help keep ourselves and the public that much The app allows you to record when you safer from the risks of Covid-19. But visit a venue by “checking-in” when you remember, just because you have the arrive, using the venue’s QR code. The app doesn’t mean the end of Hands – app records the time you spend at the Face – Space so please frequently venue without recording any personal wash your hands and avoid common information. You will receive an alert, if touchpoints, wear a mask when you have recently visited a venue where needed, and stay two metres (or ‘one you have come into contact with metre plus’) away from others. coronavirus.

www.colchester.gov.uk/coronavirus 85

www.colchester.gov.uk/coronavirus 86

ISOLATING—STAY AT HOME ADVICE

It is important that we all take steps to currently live in the same household as reduce the spread of coronavirus (COVID them. If you have arrived in the UK from -19) infection in the community to save overseas you may also need to self- lives and protect the NHS. isolate. This guidance is for: Symptoms • People with symptoms that may be The most important symptoms of COVID- caused by COVID-19, including those 19 are recent onset of any of the who are waiting for a test. following: • People who have received a positive • a new continuous cough COVID-19 test result (whether or not • a high temperature they have symptoms). • a loss of, or change in, your normal • People who currently live in the same sense of taste or smell (anosmia) household as someone with COVID- For most people, COVID-19 will be a mild 19 symptoms, or with someone who illness. However, if you have any of the has tested positive for COVID-19. symptoms above, stay at home and In this guidance a household means: arrange to have a test. • One person living alone. There are several other symptoms linked • A group of people (who may or may with COVID-19. These other symptoms not be related) living at the same may have another cause and are not on address and who share cooking their own a reason to have a COVID-19 facilities, bathrooms or toilets, or test. If you are concerned about your living areas. This may include symptoms, seek medical advice. students in boarding schools or halls Tests for COVID-19 of residence who share such facilities. There are 2 main types of test currently This guidance also applies to people in being used to detect if someone has your support bubble or childcare bubble. COVID-19: Follow separate guidance if you have had • Polymerase Chain Reaction (PCR) contact with someone who has tested tests positive for COVID-19 but do not • Lateral Flow Device antigen (LFD)

If you think you've been in contact with someone who has coronavirus, but you do not have symptoms and have not been told to self-isolate, continue to follow social distancing advice

www.colchester.gov.uk/coronavirus 87

tests also known as Rapid Lateral Main messages Flow tests or Rapid tests. Anyone with COVID-19 symptoms or a PCR tests detect the RNA (ribonucleic positive test result should stay at home acid, the genetic material) of a virus. PCR and self-isolate immediately. This is tests are the most reliable COVID-19 because you could pass the infection on tests. It takes some time to get the results to others, even if you don’t have because they are usually processed in a symptoms. laboratory. If you have symptoms of You could be fined if you do not self- COVID-19, you should arrange to have a isolate following a notification by NHS PCR test. Test and Trace. You may be entitled to a LFD tests detect proteins in the one-off payment of £500 through the coronavirus and work in a similar way to NHS Test and Trace Support Payment a pregnancy test. They are simple and scheme if you are required to stay at quick to use. LFD tests are not as home and self-isolate or you are the accurate as PCR tests in all parent or guardian of a child who has circumstances, but can detect a similar been told to self-isolate. number of people with high levels of This guidance still applies even if you coronavirus as PCR tests. They are have received one or more doses of mainly used in people who do not have COVID-19 vaccine. symptoms of COVID-19. LFD tests are It may be difficult for some people to being used to regularly test staff working separate themselves from others in their in care homes, the NHS and schools, as household. Not all these measures will be well as in community and workplace possible if you are living with children or programmes offering rapid tests to have caring responsibilities but follow this people without symptoms, known as ‘asymptomatic testing programmes’. People in England who do not have symptoms of COVID-19 can take part in regular testing using LFD tests. Many people already do this as part of school or workplace LFD testing programmes. All of these programmes are known as ‘asymptomatic testing programmes’ and can help reduce the spread of infection to others.

www.colchester.gov.uk/coronavirus 88

www.colchester.gov.uk/coronavirus 89

guidance to the best of your ability in work, school, or public areas and do not these circumstances. use public transport or taxis. See If you have received one or more circumstances in which you can leave doses of COVID-19 vaccine home. While COVID-19 vaccines have been If you need to leave your home to get to a shown to reduce the likelihood of severe test site, observe strict social distancing illness for those who have received them, advice and return immediately we do not yet know for certain by how afterwards. much they reduce the likelihood of a If you are notified by NHS Test and Trace vaccinated person spreading COVID-19 of a positive test result you must to others. complete your full isolation period, unless If you have symptoms of COVID-19 or in certain circumstances where you had have received a positive test result, you an assisted LFD test. Your isolation should still follow this guidance and self- period starts immediately from when your isolate even if you have received one or symptoms started, or, if you do not have more doses of COVID-19 vaccine. This any symptoms, from when your test was will reduce the risk of spreading infection taken. Your isolation period includes the and help to protect other people. day your symptoms started (or the day your test was taken if you do not have If you have COVID-19 symptoms or symptoms), and the next 10 full days. have received a positive COVID-19 This means that if, for example, your test result symptoms started at any time on the 15th Stay at home and self-isolate of the month (or if you did not have If you develop symptoms of COVID-19, symptoms but your first positive COVID- stay at home and self-isolate 19 test was taken on the 15th), your immediately. If you have a positive test isolation period ends at 23:59 hrs on the result but do not have symptoms, stay at 25th. home and self-isolate as soon as you You can return to your normal routine receive the results. Your household and stop self-isolating after 10 full days if needs to isolate too. your symptoms have gone, or if the only If you have symptoms of COVID-19, symptoms you have are a cough or arrange to have a PCR test if you have anosmia, which can last for several not already had one. Stay at home while weeks. If you still have a high you are waiting for a home self-sampling temperature after 10 days or are kit, a test site appointment or a test otherwise unwell, stay at home and seek result. You can leave your home in a few medical advice. specific circumstances, but do not go to If you are isolating because of a positive

www.colchester.gov.uk/coronavirus 90

www.colchester.gov.uk/coronavirus 91

test result but did not have any Wear a face covering or a surgical mask symptoms, and you develop COVID-19 when spending time in shared areas symptoms within your isolation period, inside your home. start a new 10 day isolation period by Take exercise within your home, garden counting 10 full days from the day or private outdoor space. Follow the following your symptom onset. general advice to reduce the spread of If you develop COVID-19 symptoms at the infection within your household. any point after ending your first period of If you have a negative COVID-19 PCR isolation you and your household should test result after being tested because follow the steps in this guidance again. you had symptoms Most people with COVID-19 will If your PCR test result is negative but you experience a mild illness. Seek prompt still have symptoms, you may have medical attention if your illness or the another virus such as a cold or flu. You illness of someone in your household is should stay at home until you feel well. worsening. Seek medical attention if you are Stay as far away from other members of concerned about your symptoms. your household as possible, especially if You can stop isolating as long as: they are clinically extremely vulnerable. • you are well Wherever possible, avoid using shared spaces such as kitchens and other living • no-one else in your household has areas while others are present and take symptoms or has tested positive for your meals back to your room to eat. COVID-19 • you have not been advised to self- isolate by NHS Test and Trace Anyone in your household who is isolating because of your symptoms can also stop isolating. Testing after your isolation period has ended If you have tested positive by PCR for COVID-19, you will probably have developed some immunity to the disease. However, it cannot be guaranteed that everyone will develop immunity, or how long it will last. It is possible for PCR tests

www.colchester.gov.uk/coronavirus 92

to remain positive for some time after steps to reduce the spread of infection to COVID-19 infection. others. Anyone who has previously received a Asymptomatic LFD testing is most positive COVID-19 PCR test result effective when tests are taken regularly, should not be re-tested within 90 days of twice a week. More information on that test, unless they develop any new ordering LFD tests is available. If you test symptoms of COVID-19. positive for COVID-19 by LFD test, you If, however, you do have an LFD antigen should self-isolate and follow this test within 90 days of a previous positive guidance. You should also request a COVID-19 PCR test, for example as part follow-up PCR test. of a workplace or community testing LFD tests can be taken in 2 ways: programme, and the result of this test is An assisted test is where the person positive, you and your household should takes the test themselves under the self-isolate and follow the steps in this supervision of a trained operator, and this guidance again. operator processes the test, reads and If it is more than 90 days since you tested reports the result. positive by PCR for COVID-19, and you A home (self-reported) test is where a have new symptoms of COVID-19, or a person takes the test themselves and positive LFD antigen or PCR test, follow reads and reports their own result. the steps in this guidance again. If you have any of the symptoms of If you take part in asymptomatic COVID-19, you should request a PCR testing test. People in England who do not have If your assisted LFD test result is positive symptoms of COVID-19 can take part in regular testing using LFD tests. If your LFD test was an assisted test, and Asymptomatic testing can help to identify the result is positive, you must self-isolate people who may have COVID-19, but are immediately. You could be fined if you do not feeling unwell, so that they can take not do this. You may be entitled to a one- off payment of £500 through the NHS

If you are asked to self-isolate by NHS Test and Trace, including by the NHS COVID-19 app, you may be entitled to a payment of £500 from your local authority under the Test and Trace Support Payment scheme. Failure to comply with self-isolation may result in a fine, starting from £1,000. Parents or guardians are legally responsible for ensuring that anyone under 18 self-isolates if they test positive for COVID-19 and are contacted by NHS Test and Trace and told to self-isolate.

www.colchester.gov.uk/coronavirus 93

www.colchester.gov.uk/coronavirus 94

Test and Trace Support Payment NHS Test and Trace scheme if you are required to self-isolate. If you receive a request by text, email or You should also take a follow-up PCR phone to log into the NHS Test and test as soon as possible and within 2 Trace service website you should do this days of the positive LFD test at the latest. and provide information about your While waiting for your follow-up PCR test symptoms and when they started. The 3 result you and your household members main symptoms of COVID-19 are used to should follow this guidance. If you identify when someone should seek a receive a negative follow-up PCR test test and when they should self-isolate result, and this PCR test was taken within from. You may have experienced other 2 days of the positive LFD test, you and symptoms before developing any of the 3 your household will be told by NHS Test main symptoms (a cough, high and Trace that you can stop self- temperature or loss of smell or taste), isolating. However, you and your and the timing of these other symptoms household must continue to self-isolate if: will be used to identify your contacts. • This PCR test result is positive You will be asked about your recent contacts so that they can be given public • you choose not to take a follow-up health advice. They will not be told your PCR test identity. It is very important that you • your follow-up PCR test was taken provide this information, as it will play a more than 2 days after the positive vital role in helping to protect your family, LFD test result friends and the wider community. It is important to book your follow-up If you are asked to self-isolate by NHS PCR test as soon as you can following Test and Trace, including by the NHS your positive LFD test result. COVID-19 app, you may be entitled to a payment of £500 from your local If your home (self-reported) LFD test authority under the Test and Trace result is positive Support Payment scheme. You may also If your LFD test was taken at home (self- be entitled to this payment if you are the reported), you should self-isolate parent or guardian of a child who has immediately. You and your household been told to self-isolate. members should follow all this guidance. You could be fined if you do not stay at You should also arrange to have a follow- home and self-isolate following a up PCR test as soon as possible. If the notification by NHS Test and Trace, but it follow-up PCR test result is negative, you is important you do so as soon as you and your household contacts can stop receive any positive test result to prevent self-isolating. the spread of COVID-19.

www.colchester.gov.uk/coronavirus 95

If you live in the same household as follow the advice for people with COVID- someone with COVID-19 19 to stay at home and start a further full Stay at home and self-isolate. Do not go 10 day isolation period. This begins when to work, school, or public areas and do your symptoms started, regardless of not use public transport or taxis. where you are in your original 10 day isolation period. This means that your Your isolation period includes the day the total isolation period will be longer than 10 first person in your household’s days. symptoms started (or the day their test was taken if they did not have symptoms) If other household members develop and the next 10 full days. This means that symptoms during this period, you do not if, for example, your 10 day isolation need to isolate for longer than 10 days. period starts on the 15th of the month, If you are identified as a contact and your isolation period ends at 23:59 hrs on asked to self-isolate by NHS Test and the 25th and you can return to your Trace, including by the NHS COVID-19 normal routine. app you may be entitled to a payment of If you do not have symptoms of COVID- £500 from your local authority under the 19 yourself, you do not need a PCR test Test and Trace Support Payment unless you develop COVID-19 symptoms scheme. If you are the parent or guardian or if you are asked to do so by NHS Test of a child who has been told to self-isolate and Trace, your local council or a health you may also be entitled to this payment. professional. If you are regularly taking Failure to comply with self-isolation may part in asymptomatic testing using LFD result in a fine, starting from £1,000. tests, you can continue to do so as long Parents or guardians are legally as these tests are taken at home. Do not responsible for ensuring that anyone leave your house during your self- under 18 self-isolates if they test positive isolation period to take part in an assisted for COVID-19 and are contacted by NHS asymptomatic testing programme. If for Test and Trace and told to self-isolate. any reason you have a negative test Household members who have result during your 10 day isolation period, received one or more doses of COVID- you must continue to self-isolate Even if 19 vaccine you don’t have symptoms, you could still become infectious and pass the infection While COVID-19 vaccines have been on to others. Stay at home for the full 10 shown to reduce the likelihood of severe days to avoid putting others at risk. If you illness for those who have received them, develop symptoms while you are we do not yet know for certain by how isolating, arrange to have a COVID-19 much they reduce the likelihood of a PCR test. If your test result is positive, vaccinated person spreading COVID-19

www.colchester.gov.uk/coronavirus 96

to others. Therefore, even if a person The benefits of breastfeeding outweigh has been vaccinated, there is still a risk any potential risks of transmission of the they could catch COVID-19 and spread virus through breast milk or by being in it to other people. close contact, however, this will be an individual decision. Talk to your midwife, If someone in your household has health visitor or GP by telephone. symptoms of COVID-19 or has received a positive test result, your household There is currently no evidence to suggest members must still self-isolate even if that the COVID-19 virus can be they have received one or more doses transmitted through breast milk. However, of COVID-19 vaccine. Following all the COVID-19 infection can be passed on to guidance on this page will reduce the a baby in the same way as it can to risk of spreading infection and help to anyone in close contact with you. The protect other people outside of your current evidence is that children with household. COVID-19 get much less severe symptoms than adults. If you or a family Visitors to the household member are feeding with formula or Do not invite or allow social visitors to expressed milk, sterilise the equipment enter your home, including friends and carefully before each use. You should not family. If you want to speak to someone share bottles or a breast pump with who is not a member of your household, someone else. use the phone, email or social media. You can find more information from the If you or a family member receive Royal College of Obstetricians and essential care in your home, carers Gynaecologists. should continue to visit and follow the People with learning disabilities, provision of home care guidance to autism or serious mental illnesses reduce the risk of infection. Not all these measures will be possible if All non-essential in-house services and you, or those you live with, have repairs should be postponed until the conditions such as learning disabilities, self-isolation period is completed. autism or serious mental illnesses. Follow If you are breastfeeding this guidance to the best of your ability, If you have symptoms of COVID-19, while keeping yourself and those close to have tested positive or are living in a you safe and well, ideally in line with any household with someone who has existing care plans. COVID-19, you may be concerned about the infection spreading to your baby if you are breastfeeding.

www.colchester.gov.uk/coronavirus 97

RAPID COVID TESTS AVAILBE TO EVERYONE

Twice weekly rapid testing to be offered to everyone, with people available to everyone in England encouraged to take regular tests to help prevent outbreaks and reclaim a more • Everyone in England, including those without symptoms, will be able to take normal way of life. a free rapid coronavirus (COVID-19) One in 3 people with COVID-19 do not test twice a week. experience any symptoms and may be spreading the virus unwittingly. Rapid • Alongside vaccine rollout, regular testing detects cases quickly, meaning testing is at the heart of plans to positive cases can isolate immediately. reopen society and the economy, Since rapid testing was introduced, over helping to suppress and control the 120,000 positive cases that would not spread of variants. have been found otherwise have already Updates will be made to the NHS COVID been identified by LFDs. By making rapid -19 app in England to coincide with the tests available to everyone, more cases universal testing offer will be detected, breaking chains of Rapid testing has so far been available to transmission and saving lives. those most at risk and people who need Getting a rapid test to leave home for work, including Getting a rapid test is quick and frontline NHS workers, care home staff convenient. Over 100,000 businesses in and residents, and schoolchildren and England have registered their interest to their families. Now rapid testing will be provide rapid tests to their employees, and the offer of free testing is being expanded to companies with over 10 workers where on-site testing is impossible. The expanded regular testing offer for people without symptoms will be delivered through: • A home ordering service, which allows people to order lateral flow tests online to be delivered to their home. • Workplace testing programmes, on- site or at home. • Community testing, offered by all local authorities.

www.colchester.gov.uk/coronavirus 98

• Collection at a local PCR test site Venue history sharing during specific test collection time If an app user tests positive, they will be windows. asked to share their venue history in a • Testing on-site at schools and privacy-protecting way via the app. This colleges will allow venue alerts to be generated more quickly, and improve the ability to A new ‘Pharmacy Collect’ service is also identify where outbreaks are occurring launching which will provide an additional and take steps to prevent the virus route to regular testing. People aged over spreading. 18 without symptoms will be able to visit a participating local pharmacy and collect Additional venue alerts a box of 7 rapid tests to use twice a week If a person has been at a venue on the at home. same day as several other people who If testing at home, individuals will need to have since tested positive for COVID-19, register their results online or by calling they may receive an alert advising them 119. They should self-isolate if positive to book a test immediately, whether they and order a confirmatory PCR test. are showing symptoms or not. This is to support finding asymptomatic cases who Anyone with symptoms of COVID-19 may have caught the virus but are not should book a test online or by calling displaying symptoms. 119. New QR code posters HS COVID-19 app updates There will be new posters displaying QR To coincide with the offer of free rapid codes for hospitality venues in England. testing for everyone, there will be Work has taken place with the industry to updates to the NHS COVID-19 app in make the posters clearer and easier to England from 8 April: use. All venues in England in scope of Everyone in a group must check in the regulations are legally required to In line with new regulations, when a display an official NHS QR code poster. group enters a hospitality venue, every individual must check either by scanning the official NHS QR code poster with the NHS COVID-19 app, or by providing their contact details. Previously, only the lead member of the group needed to provide contact details to check in.

www.colchester.gov.uk/coronavirus 99

GET TESTED FOR CORONAVIRUS

There are different tests you can get to • a loss or change to your sense of check if you have coronavirus (COVID- smell or taste 19). The test you need depends on why You and anyone you live with should stay you're getting tested. at home until you get your test result. The 2 main tests are: Only leave your home to have a test. • PCR tests – mainly for people with Anyone in your childcare or support symptoms, they're sent to a lab to be bubble should also stay at home if you checked have been in close contact with them since your symptoms started or during • Rapid lateral flow tests – only for the 48 hours before they started. people who do not have symptoms, they give a result in 30 minutes using Get a PCR test if you have symptoms of a device similar to a pregnancy test. COVID on GOV.UK Both tests are free. Regular tests if you do not have symptoms If you have symptoms of COVID-19 Anyone can now get regular rapid lateral Get a PCR test as soon as possible if you flow tests without having symptoms. have any of these symptoms: About 1 in 3 people with COVID-19 do • a high temperature not have symptoms but can still infect • a new, continuous cough others. Getting regular tests is the only way to know if you have the virus. If people test positive and self-isolate, it helps stop the virus spreading. How to get regular rapid tests Order tests online You can get a pack of 7 rapid tests sent to your home. If you do tests at home, you'll need to report your results online or on the phone. Order rapid lateral flow home test kits an GOV.UK Collect tests to do at home

www.colchester.gov.uk/coronavirus 100

You can collect up to 2 packs of 7 rapid • You'll get a text or email with the tests from a local pharmacy or test site. result when it's ready. If you do tests at home, you'll need to Find where to get a rapid lateral flow test report your results online or on the School, college and nursery testing phone. If you attend or work at a school, college Find where to get rapid flow tests or nursery you can get rapid tests through Go to a test site your school, college or nursery. You can get tested at a rapid lateral flow If you're in a childcare or support bubble test site. with someone who attends or works at a If you go to a test site: school, college or nursery, you can get a rapid test at a rapid lateral flow test site or • You may need an appointment, so order tests to do at home. check before you go. You're advised to do a test twice a week. • A trained helper might be able to help Primary school-age children and younger you do the test. do not need to test. Employee and university testing Some employers and universities offer rapid tests. Ask your employer or university if they provide rapid tests. Other reasons to get tested Confirming a previous test result Get a PCR test as soon as possible if: • You've done a rapid lateral flow test and had a positive result or your test sample could not be read (void result). • You had a PCR test and your test sample could not be read. If you have symptoms, stay at home until you get the result of the 2nd test. Get a PCR test to check if you have COVID-19 on GOV.UK

www.colchester.gov.uk/coronavirus 101

If you're self-isolating because you've Get a PCR test to check if you have been in close contact with someone COVID-19 on GOV.UK who's tested positive Going into hospital If you've been in close contact with You may need to get tested if you're due someone who's tested positive for COVID to have surgery or a procedure. -19 you can get a PCR test, whether or not you have symptoms. The hospital will arrange this for you. Contact your hospital department if you Examples of close contact include: have any questions. • Face-to-face contact under 1 metre for Travelling abroad any length of time – including talking If you're travelling abroad, you may need to them or being coughed on. to get a test before you travel. You need • Being within 1 metre of each other for to pay for a test privately and should not 1 minute or longer. get a free test from the NHS. • Being within 2 metres of each other Find out about private providers of for more than 15 minutes in total in 1 coronavirus (COVID-19) testing on day. GOV.UK Getting tested can tell you if you had Care home residents and staff COVID-19 at the time you did the test. Care home managers can get PCR tests If you test positive, you can help the NHS for staff and residents even if they do not contact people who may have caught the have symptoms. virus from you. They can then self-isolate Get PCR tests for a care home on and avoid passing it on to others. GOV.UK You must continue to self-isolate for the 10 full days even if your result is negative, as you could still become infectious.

www.colchester.gov.uk/coronavirus 102

HELP AND FINANCIAL SUPPORT WHILE YOU'RE SELF- ISOLATING

Staying at home (self-isolating) can be • Get an isolation note to give to your difficult, but it's important to stop employer. You can get an isolation coronavirus (COVID-19) spreading to note to send to your employer as other people. proof you need to be off work. You do Help and support is available while you're not need to get a note from a GP. at home. Test and Trace Support Payment Help with everyday tasks from an NHS The Government has announced volunteer measures to support people who have a NHS Volunteer Responders can help with loss in income due to being asked by things like: national or local Test and Trace to self- isolate. If you are a Colchester resident • collecting shopping and meet all of the following eligibility • collecting medicines and prescriptions criteria, you are entitled to a financial • phone calls if you want to chat to Self-isolation and treating coronavirus someone symptoms Call 0808 196 3646 (8am to 8pm, When to self-isolate and what to do everyday) to arrange help from a volunteer. How long to self-isolate Financial support if you cannot work How to avoid spreading coronavirus to people you live with • Tell your employer if you cannot work while you're self-isolating. How to treat coronavirus symptoms at home • They should tell you if you’re covered by their sick leave or special leave Help and financial support while you're policy. self-isolating • If you cannot get sick pay from your What to do if coronavirus symptoms get employer, you might be able to get worse Statutory Sick Pay or another type of What to do if you get coronavirus financial support. symptoms again • Find out more about what to do if Support with work and finances: you’re employed and cannot work on Financial support - Essex County Council GOV.UK. Apply for a Test and Trace Support Payment - Essex County Council.

www.colchester.gov.uk/coronavirus 103

Colchester Borough Council has people who this new fund aims to help. received extra funding from Essex People may not qualify for Government County Council to extend its scheme to support because, for instance, they are provide one-off support payments to on zero hours contracts, self-employed residents asked to self-isolate. and trading for less than one year or self- Residents who need to self-isolate employed without access to support because they or a household member because of low trading returns. has tested positive for COVID-19 could The extra funding is to ensure that those get a £500 grant – whether or not they that must stay at home are given the qualify for Government support. financial means to do so. The £500 People who test positive for Covid-19 discretionary grant per resident will be a could be entitled to a £500 Test and one-off payment to cover the two-week Trace Support Payment from the period of self-isolation. The funding is a Government. per-head share of £3m distributed to However, many residents asked to self- councils across Essex. isolate may be ineligible for the See the table opposite to see if you are Government support payment. It is these eligible for the discretionary grant.

www.colchester.gov.uk/coronavirus 104

Question Discretionary scheme

Who is eligible for a test and People who: trace support payment • Live in the borough

• Have been asked to self isolate by the NHS Test and Trace either because a) they've tested positive for coronavirus or b) have recentky been in clse contact with someone who has tested positive

• Are on a low income—earning less than £430 per week gross or £350 per week net

• Are employed or self employed, including those on zero hours contracts and self self-employed who have been trading for less than one year

• Are unable to work from home and will lose income as a result and are able to demonstrate that they will loose income

• Are NOT currently receiving Universal Credit, Working Tax Credit, income based Employment and Support Allowance, income based Jobseeker’s Allowance, Income Support, Housing Benefit and or Pension CreditHave an 8- digit reference number from NHS Test and Trace Who is not eligible People who

• Are able to work from home

• Individual with savings of £6000 or more (in common with the Universal Credit lower threshold). That is individuals not households, with £6000 per claimant.

• Are on furlough

• Are not on a low income (who earns more than £350 net per week or £420 gross

• Are quarantining after travelling abroad (unless they test positive during the 14 day quarantine period

What information do you need to • The unique eight digit ID number provided by NHS Test and Trace asking you supply to self isolate.

• A Recent bank statement (which shows the full name on the account, the full account number and sort code)

• Recent proof of employment (most recent payslip), or

• Proof of zero hours contract and recent income, or

• If you are self-employed, evidence od self-assessment returns, trading income and proof that your business delivers services which cannot be undertaken without social contact, or

• Company registration if self-employed and trading for less than a year

www.colchester.gov.uk/coronavirus 105

Question Discretionary scheme

Do I need to explain why I am not • No in receipt of any of the benefits listed for the standard scheme?

When can I apply? • As soon as you are told to self-isolate and up to 14 days after your self-isolation period finishes.

Can more than one member of • Yes. Individuals in the same household can each apply, if they each meet the the household apply? eligibility criteria in full. Can I apply more than once? Yes you can apply more than once if:

• You have been told to self-isolate multiple times

• You meet the eligibility criteria.

• The periods of self-isolation do not overlap.

• Separate applications need to be made for each period of self-isolation.

Can I apply for payment from • No both schemes?

Will a payment affect my benefits • No or statutory sick pay entitlement

www.colchester.gov.uk/coronavirus 106

HOW TO LOOK AFTER YOURSELF IF YOU HAVE COVID-19?

It’s very important that you stay at home • New, severe muscle cramps. for 10 days if you have symptoms that You should also phone 111 if your may be caused by coronavirus (COVID- symptoms worsen or if you notice new 19), even if you think your symptoms are symptoms. mild. Treating a cough at home There are a few things you can do to take care of yourself at home. Do not go to It’s also safe to treat most coughs at your GP, pharmacy or hospital. home. Treating a fever at home You should: It’s safe to treat most fevers at home. • Take pain medication such as However, you may be at risk of becoming paracetamol - always follow the dehydrated. manufacturer’s instructions. You should: • Drink enough fluids to keep you hydrated – this is particularly • Wear loose, comfortable clothing - important if you’ve just woken up. don’t try to make yourself too cold. • Drink warm drinks as they have a • Drink more fluids – you should be soothing effect. peeing (approximately) every 6 hours. To reduce the risk of spreading to • Monitor your pee colour – a pale others you should: yellow colour means you’re unlikely to be dehydrated, whilst darker pee • Cover your mouth when you cough or means you should drink more water. sneeze. • Take paracetamol if you have a • Wash your hands regularly. temperature – always follow the • Dispose of tissues appropriately. manufacturer’s instructions. • Sneeze into the crook of your elbow if • Keep your room at a comfortable you don’t have a tissue. temperature and make sure fresh air When to get help is circulating. You should phone 111 if you develop any When to get help of the following symptoms: You should phone 111 if you develop any • Coughing up blood. of the following symptoms: • Chest pain. • Severe thirst and peeing less. • Shortness of breath that’s new or • Light-headedness or weakness. worsening.

www.colchester.gov.uk/coronavirus 107

www.colchester.gov.uk/coronavirus 108

LONG-TERM EFFECTS OF COVID

For some people, coronavirus (COVID-19) • Feeling sick, diarrhoea, stomach aches, can cause symptoms that last weeks or loss of appetite. months after the infection has gone. This is sometimes called post-COVID-19 syndrome • A high temperature, cough, headaches, or "long COVID" sore throat, changes to sense of smell or taste. About long COVID • Rashes How long it takes to recover from coronavirus is different for everybody. Contact your GP if you’re worried about symptoms 4 weeks or more after having Many people feel better in a few days or coronavirus weeks and most will make a full recovery within 12 weeks. But for some people, Your doctor will ask about your symptoms symptoms can last longer. and the impact they're having on your life. The chances of having long-term symptoms They may suggest some tests to find out does not seem to be linked to how ill you more about your symptoms and rule out are when you first get coronavirus. other things that could be causing them. People who had mild symptoms at first can These might include: still have long-term problems. • blood tests Symptoms of long COVID • checking your blood pressure and heart There are lots of symptoms you can have rate after a coronavirus infection. • a chest X-ray Common long COVID symptoms include: Your doctor will talk to you about the care • Extreme tiredness (fatigue). and support you might need. • Shortness of breath. You may be given advice about how to manage and monitor your symptoms at • Chest pain or tightness. home. • Problems with memory and If the symptoms are having a big impact on concentration ("brain fog"). your life, you may be referred to a specialist • Difficulty sleeping (insomnia). rehabilitation service or a service that specialises in the specific symptoms you • Heart palpitations. have. • Dizziness. These services can help manage your • Pins and needles. symptoms and help you recover.

• Joint pain You can find more information to support your recovery on the Your COVID Recovery • Depression and anxiety website. • Tinnitus, earaches

www.colchester.gov.uk/coronavirus 109

CORONAVIRUS VACCINES

The coronavirus (COVID-19) vaccine is Suffolk and North East EssexCOVID-19 safe and effective. It gives you the best Vaccination Service protection against coronavirus. Has information on: Who can get the COVID-19 vaccine • Where you can get the vaccine

The NHS is currently offering the COVID- • Vaccine eligibility 19 vaccine to people most at risk. • Making an appointment In England, the COVID-19 vaccine is being • Attending the appointment offered in some hospitals and pharmacies, at local centres run by GPs and at larger vaccination centres. More centres are someone at high risk from COVID-19 opening all the time. You'll be contacted by the NHS when COVID-19 vaccines are being offered to: you're eligible. • people aged 18 and over You do not need to wait to be contacted if you're in a group listed above. You may be • people at high risk from COVID-19 able to book your COVID-19 vaccination (clinically extremely vulnerable) appointments online now. • people with a condition that puts them If you did not book when you were at higher risk (clinically vulnerable) contacted, you're still eligible and can book • people with a learning disability your appointments anytime. • people who live or work in care homes Find out more about who can get a COVID -19 vaccine • health and social care workers Types of COVID-19 vaccine • people who are a main carer for The COVID-19 vaccines currently approved for use in the UK are: • Pfizer/BioNTech vaccine • Oxford/AstraZeneca vaccine • Moderna vaccine Janssen vaccine (available later this year) Can I choose which vaccine I have? You cannot usually choose which vaccine you have. You will only be offered a specific vaccine if you're either:

www.colchester.gov.uk/coronavirus 110

How to book your COVID-19 vaccination appointments There are 2 ways to get a COVID-19 vaccine if you're eligible: • book online now for appointments at a vaccination centre or a pharmacy • wait to be contacted by your GP surgery and book your appointments with them The currently available vaccines are given in 2 doses. You usually have the 2nd dose 8 to 12 weeks after the 1st dose. If you book your appointments online, you can view, cancel or rebook them if you need to. If you cannot book online, you can call 119 free of charge. You can speak to a translator if you need to. If you have difficulties communicating or hearing, or are a British Sign Language (BSL) user, you can use textphone 18001 119 or the NHS 119 BSL interpreter service. Booking your 2nd dose If you book online, you'll need to book appointments for both doses. You can manage your COVID-19 vaccination appointments to view your appointments and rebook if you need to. If you have your 1st dose through your GP surgery, you'll be contacted when it's time to book your 2nd dose.

• pregnant How well do the COVID-19 vaccines work? • aged under 40 and do not have a health condition that increases your Anyone who gets COVID-19 can become risk of getting seriously ill from COVID- seriously ill or have long-term effects (long 19 COVID). The COVID-19 vaccines are the best way to protect yourself and others. If this applies to you, you'll only be shown appointments for the Pfizer/BioNTech or Research has shown the vaccines: Moderna vaccine when you book your • Significantly reduce your risk of getting COVID-19 vaccination appointments seriously ill or dying from COVID-19. online. • Reduce your risk of getting symptoms If you book through your GP surgery, tell of COVID-19. them if you're pregnant or under 40. • Will help reduce your risk of catching You should have the same vaccine for and spreading COVID-19. both doses, unless you had serious side effects (such as a serious allergic reaction) The 1st dose should give you good after your 1st dose. protection from 3 or 4 weeks after you've had it. You need 2 doses for stronger and

www.colchester.gov.uk/coronavirus 111

longer-lasting protection. More serious side effects are very rare. There is a chance you might still get or Find out more about COVID-19 vaccines spread COVID-19 even if you have a safety and side effects vaccine, so it's important to continue to Pregnancy, breastfeeding and fertility follow all social distancing guidance. You can have a COVID-19 vaccine if: COVID-19 vaccines safety and side effects • you're pregnant or think you might be The COVID-19 vaccines approved for use • you're breastfeeding in the UK have met strict standards of • you're trying for a baby safety, quality and effectiveness. The vaccine cannot give you or your baby They can cause some side effects, but not COVID-19. everyone gets them. You'll be invited to have the vaccine when Any side effects are usually mild and your age group are offered it or earlier if should not last longer than a week, such you have a health condition or other as: reason that means you're eligible. • a sore arm from the injection If you're breastfeeding, you can have any • feeling tired of the COVID-19 vaccines. • a headache If you're pregnant and have not had a vaccine yet, it's preferable for you to have • feeling achy the Pfizer/BioNTech or Moderna vaccine. • feeling or being sick This is because they've been more widely used during pregnancy in other countries and no safety concerns have been identified. If you've already had the Oxford/ AstraZeneca vaccine for your 1st dose and did not have any serious side effects, you should have it again for your 2nd dose. You can book your COVID-19 vaccination appointments online. If you're under 40, you'll only be shown appointments for the Pfizer/BioNTech or Moderna vaccine. If you're 40 or over, you'll be asked if you're pregnant to make sure you're only shown appointments for these vaccines.

www.colchester.gov.uk/coronavirus 112

At your appointment, you'll be able to discuss the benefits and potential risks of having a COVID-19 vaccine in pregnancy. This is so you can make an informed decision about having it. You can also speak to a GP or your maternity team for advice. There's no evidence that the COVID-19 vaccines have any effect on your chances of becoming pregnant. There's no need to avoid pregnancy after vaccination. Find out more: GOV.UK: COVID-19 vaccine advice if you're pregnant, may get pregnant or are breastfeeding you for an appointment. Royal College of Obstetricians and You need to have 2 doses of the vaccine Gynaecologists (RCOG) and Royal and to go to 2 appointments. College of Midwives: COVID-19 vaccines and fertility The 1st dose of the COVID-19 vaccine should give you good protection from RCOG: COVID-19 vaccines in pregnancy COVID-19. But you need to have the 2 decision aid (PDF, 643kb) doses of the vaccine to give you longer pregnancy and COVID-19 lasting protection. COVID-19 vaccine ingredients You may be invited to have your The COVID-19 vaccines do not contain vaccination at: egg or animal products. • a hospital The Oxford/AstraZeneca vaccine contains • your GP surgery a tiny amount of alcohol, but this is less than in some everyday foods like bread. • a vaccination centre The vaccines are suitable for people of all • a pharmacy faiths. What happens on the day What happens at your coronavirus What to bring (COVID-19) vaccination appointment You'll need to bring: When it's your turn to have the coronavirus (COVID-19) vaccine, you'll get • A face covering, unless you cannot a letter, phone call, email or text inviting wear one for a health or disability reason.

www.colchester.gov.uk/coronavirus 113

• Your booking reference numbers if your There will be regular cleaning and social appointment is at a vaccination centre. distancing in waiting areas. If you need a carer you can bring them with After the vaccination you on the day. You may be asked to wait for 15 minutes What happens at the appointment after having the vaccination. This is in the unlikely event you have a serious reaction Your appointment should last for around 30 to the vaccine. to 45 minutes. Research has found it's very rare to have a You'll be asked some questions about your serious allergic reaction to the vaccine. If medical history. this does happen, it usually happens within It's important to tell the staff giving you the minutes. vaccination if you have ever had a severe The team are trained to deal with reactions allergic reaction or you are pregnant. and treat them immediately. If your appointment is at a vaccination You will also be given a leaflet about what centre, you'll be asked for your booking to expect after your vaccination to take reference numbers. home with you. You will then be given an injection of the Find out more about what to expect after vaccine into your upper arm. the COVID-19 vaccination on GOV.UK All places that offer COVID-19 vaccinations will help keep you safe from COVID-19.

www.colchester.gov.uk/coronavirus 114

CORONAVIRUS VACCINES SAFETY AND SIDE EFFECTS

Millions of people have had a coronavirus How COVID-19 vaccines are approved (COVID-19) vaccine and the safety of the and monitored vaccines continues to be monitored. The vaccines approved for use in the UK Reports of serious side effects are very have met strict standards of safety, quality rare. and effectiveness set out by the How COVID-19 vaccines are developed independent Medicines and Healthcare and tested products Regulatory Agency (MHRA). COVID-19 vaccines have to go through Any COVID-19 vaccine that is approved several stages of clinical trials before they must go through all the clinical trials and can be approved for use. safety checks all other licensed medicines go through. The MHRA follows international Clinical trials are where a vaccine or standards of safety. medicine is tested on volunteers to make sure it works and is safe. Once the MHRA has approved a vaccine for use, it is closely monitored to continue The approved COVID-19 vaccines have to make sure it is safe and effective. been tested on thousands of people in the UK and around the world, including: Side effects of the COVID-19 vaccine • people from different ethnic Like all medicines, the COVID-19 vaccine backgrounds can cause side effects, but not everyone gets them. Any side effects are usually mild • people aged between 18 and 84 and go away within a few days. • people with different health conditions Common side effects Most side effects of the COVID-19 vaccine are mild and should not last longer than a week, such as: • a sore arm from the injection • feeling tired • a headache • feeling achy • feeling or being sick You may also get a high temperature or feel hot or shivery 1 or 2 days after your vaccination. You can take painkillers such as paracetamol if you need to. If your symptoms get worse or you're worried, call

www.colchester.gov.uk/coronavirus 115

111. getting seriously ill or dying from COVID- If you have a high temperature that lasts 19. For people aged 40 or over and those longer than 2 days, a new, continuous with other health conditions, the benefits of cough or a loss or change to your sense of being vaccinated with the Oxford/ smell or taste, you may have COVID-19. AstraZeneca vaccine outweigh any risk of Stay at home and get a test. clotting problems. You cannot catch COVID-19 from the For people under 40 without other health vaccine, but you may have caught it just conditions, it's preferable for you to have before or after your vaccination. the Pfizer/BioNTech or Moderna vaccine instead of the Oxford/AstraZeneca vaccine. Very rare side effects Find out more about COVID-19 vaccination Serious side effects from the COVID-19 and blood clotting on GOV.UK vaccine are very rare. GOV.UK: patient information leaflet for Allergic reactions the Pfizer/BioNTech COVID-19 vaccine Tell healthcare staff before you are GOV.UK: patient information leaflet for vaccinated if you've ever had a serious the Oxford/AstraZeneca COVID-19 allergic reaction. vaccine You should not have the COVID-19 vaccine if you have ever had a serious allergic reaction (including anaphylaxis) to: CALL 111 IMMEDIATELY IF: • a previous dose of the same vaccine You get any of these symptoms starting from around 4 days to 4 weeks after being • any of the ingredients in the vaccine vaccinated: Serious allergic reactions are rare. If you • a severe headache that is not relieved do have a reaction to the vaccine, it usually with painkillers or is getting worse happens in minutes. Staff giving the vaccine are trained to deal with allergic • a headache that feels worse when you reactions and treat them immediately. lie down or bend over Blood clotting • a headache that's unusual for you The MHRA is carrying out a detailed along with blurred vision, feeling or be- review of reports of an extremely rare ing sick, problems speaking, weak- blood clotting problem affecting a small ness, drowsiness or seizures (fits) number of people who had the Oxford/ • a rash that looks like small bruises or AstraZeneca vaccine. bleeding under the skin It's not yet clear why it affects some • shortness of breath, chest pain, leg people. swelling or persistent abdominal The COVID-19 vaccine can help stop you (tummy) pain

www.colchester.gov.uk/coronavirus 116

What is in the vaccines and how do Pfizer/BioNTech and Moderna they work? • This vaccine is an mRNA vaccine All of the following vaccines DO NOT which contains a segment of the contain the actual Covid-19 virus (SARS- SARS-CoV-2 virus genetic material CoV-2), they are synthetic ingredients* (not actual virus) that codes for a that have been designed to replicate the specific protein from the virus, which is virus. the spike protein on the surface of the The vaccines work by making a protein virus. from the virus that is important for • The genetic material tells the cells to creating protection. The protein works in make proteins. • When the vaccine is the same way they do for other vaccines given, our cells at the site of injection by stimulating the immune system to take up the mRNA and make the make antibodies and cells to fight the SARSCoV-2 protein. The body then infection. This immune memory builds up destroys the mRNA. in your body after receiving two doses of • The SARS-CoV-2 protein produced is the vaccine. then recognised by the immune

www.colchester.gov.uk/coronavirus 117

system and triggers a specific vector. In this vaccine, the viral vector response. is a weakened chimpanzee adenovirus (vaccine carrier), which • This response builds immune memory normally causes the common cold in so that your immune system is ready chimpanzees and has been changed to quickly fight off SARS-CoV-2 in the so it cannot grow in humans. future and prevent you from getting sick with COVID-19. • When the vaccine is given, our cells at the site of injection take up the viral • There is no material of foetal or vector and the SARS-CoV-2 genetic animal (no pork, beef or gelatine) material is delivered so the cell can orgin in either vaccine. make the SARS-CoV-2 protein. AstraZeneca/Oxford • The viral vector from the vaccine is • This vaccine is a viral vector vaccine subsequently destroyed by the body. which uses an unrelated and harmless virus which has been • The protein produced is then modified to act as a delivery system recognised by the immune system to carry the SARS-CoV-2 virus and triggers a specific response. genetic material (not actual virus). • This response builds immune memory • The genetic material is a segment of so that your immune system is ready SARS-CoV-2 DNA that codes for the to quickly fight off SARS-CoV-2 in the specific spike protein from the SARS- future and prevent you from getting CoV-2 virus. sick with COVID-19. • The delivery virus is known as a viral

www.colchester.gov.uk/coronavirus 118

www.colchester.gov.uk/coronavirus 119

CORONAVIRUS VACCINE— SCAMS

Criminals are exploiting the current • The NHS will never ask you for your situation to attempt to steal personal bank account or card details. details and your money. • The NHS will never ask you for your The NHS is currently offering the COVID- PIN or banking password. 19 vaccine to people most at risk from • The NHS will never arrive coronavirus. These people will be unannounced at your home to contacted by the NHS. administer the vaccine. NO PAYMENT IS REQUIRED FOR THE • The NHS will never ask you to prove VACCINE. your identity by sending copies of There has been a surge worldwide of personal documents such as your vaccine related phishing email scams. passport, driving licence, bills or pay We expect to see an increase in these. slips. Phishing emails seen have contained malicious files that installed malware, or links to bogus websites to obtain the victim's information. Protect yourself from vaccine-themed phishing campaigns by checking the email addresses on incoming messages and be alert to hyperlinks that contain misspelled domain names; be aware of highly emotive language designed to manipulate you; do not supply login credentials or personal information in response to an email; monitor key financial accounts regularly; and keep software and apps updated. Report all scams Citizens Advice Consumer Service on 0808 223 1133. For more information on vaccine scams see page 194.

www.colchester.gov.uk/coronavirus 120

CORONAVIRUS VACCINE— QUESTIONS & ANSWERS

We are all being exposed to a huge experts do not know how long someone amount of COVID-19 information on a is protected from COVID-19 after being daily basis, and not all of it is reliable. sick. The immunity someone gains from People may have many questions around having an infection, called natural this. Below we answer some of them. immunity, varies from person to person. Some early evidence suggests natural Question: Will COVID 19 vaccines give immunity may not last very long. GW me COVID 19? Infectious Disease clinicians are Answer: You cannot get COVID 19 from estimating that natural immunity may last the vaccine. only four months. Question: If you have already had Question: The vaccine was developed COVID 19, do you still need the really fast, did they ‘cut corners’ to vaccine? get it done? Because of this is it Answer: Due to the severe health risks safe? associated with COVID-19 and the fact Answer: mRNA vaccines have been that re-infection with COVID-19 is studied for five years so while the possible, you are advised to get a COVID technology is still relatively new, it was -19 vaccine even if you have been sick not invented for this pandemic. In with COVID-19 before. At this time, addition, the vaccines have undergone

www.colchester.gov.uk/coronavirus 121

large clinical trials and have been vetted against that protein, which means you by multiple regulatory and government are ready to fight off a Covid-19 infection. agencies that have shown them to be Question: Will the flu vaccine help both safe and highly effective. protect against COVID 19? Question: Are the side effects of the Answer: Getting a flu shot will not vaccine really bad? protect you against coronavirus. These Answer: The most common side effects are two different vaccinations. from the vaccines have included fatigue, Question: Do the vaccines contain muscle pains, joint pains, headaches, toxic ingredients? pain and redness at the injection site. These symptoms were more common Answer: Any substance, even water, can after the second dose of the vaccine and be toxic in large doses. The gelatine and the majority of side effects were mild. egg proteins in some flu vaccines can cause allergic reactions in very rare Question: Will receiving an mRNA cases. Those affected typically have a vaccine (the type of vaccine used by history of severe allergies to gelatine or Pfizer and Moderna) alter my DNA? eggs. If you have severe allergies, tell the Answer: mRNA stands for messenger nurse before your vaccine or talk to your ribonucleic acid and can most easily be doctor. described as instructions for how to make Question: Is natural immunity a protein or even just a piece of a protein. healthier and more effective than mRNA is not able to alter or modify a vaccine immunity? person’s genetic makeup (DNA). The mRNA from a COVID-19 vaccine never Answer: Vaccines allow you to build enter the nucleus of the cell, which is immunity without the damaging effects where our DNA are kept. This means the that vaccine-preventable diseases can mRNA does not affect or interact with our have. These diseases can cause serious DNA in any way. health problems and even be life- threatening. These effects can be Instead, COVID-19 vaccines that use avoided by simply getting vaccinated. Re mRNA work with the body’s natural -infection with Covid is possible and we defences to safely develop protection cannot predict who will get severe (immunity) to disease. - it simply tells disease. your body how to create a protein that is found on the surface of the Coronavirus. We do know that the new vaccine Your own immune system is then able to protects around 90% of people so the recognise and produce antibodies safest option is to have it. We also know that Covid infection causes long term

www.colchester.gov.uk/coronavirus 122

problems (labelled as ‘Long Covid’) in groups who can’t be vaccinated many young previously healthy patients. themselves. In addition if you catch Covid you are Question: Does the COVID-19 vaccine likely to infect many others - some of cause infertility in women? whom might become ill, infect others, have Long Covid - or at worst die. Answer: Misinformation on social media suggests the vaccine trains the body to Question: Can the vaccines cause attack syncytin-1, a protein in the autism? placenta, which could lead to infertility in Answer: Vaccines do not cause autism. women. The truth is, there’s an amino This incorrect claim stems from a study acid sequence shared between the spike that has been discredited. Unfortunately, protein and a placental protein; however, this flawed study has created much experts say it’s too short to trigger an misinformation. immune response and therefore doesn’t Question: Do the vaccines have affect fertility. microchips in them? Are they used to Question: Are the vaccines microchip people? mandatory? Answer: This is entirely false and is not Answer: A video being circulated on possible. This is a myth that stemmed social media claims that because Covid from misinformation on the internet. regulations are law there will be Question: Will I will be forced to take “mandatory vaccines, house arrest until the vaccine? This infringes my human people are vaccinated and children rights. forced to be vaccinated”. Answer: You will not be forced to take This is untrue. Parliament did vote on the vaccine, it is a choice. But if you new Covid-19 regulations on January 6 choose to take the vaccine you will be — which introduced a new national protecting both yourself and the lockdown and restricted reasons why vulnerable. people could leave their homes — but it did not make vaccines mandatory. Question: Are the vaccines pointless unless everyone takes them? Question: Are GP’s making a lot of money from COVID vaccinations? Answer: If you are vaccinated you will be protected regardless of who else is Answer: GPs are paid £12.50 per vaccinated. But the more people who are injection. Most won’t make a profit. Some vaccinated the better because this will may make a loss. This includes paying protect babies and other vulnerable for, GP work, venues, admin and nursing staff, training staff and educating

www.colchester.gov.uk/coronavirus 123

COVID-19 QUESTIONS & patients, monitoring patients after their ANSWERS vaccination. Question: Is COVID caused by the 5G Question: Is it true a nurse took the network? COVID vaccine and died on camera? Answer: COVID is spreading in countries Answer: The nurse fainted. After without 5G. There is no scientific recovering she gave a press conference connection . This myth started as the to say has fainted previously when in COVID outbreak coincided with 5G being pain. The nurse recovered. T he vaccines rolled out in Wuhan. It ignores the fact have been approved after analysis of that 5G had bee started in other areas of safety data from clinical trails involving China before the COVID outbreak. tens of thousands of patients. Further COVID has also affected countries that do data is being collected from patients not have 5G. receiving the vaccine. Question: Is coronavirus (COVID-19) caused by a bacteria, or by a virus? Answer: The virus that causes COVID-19 is in a family of viruses called Coronaviridae. Antibiotics do not work against viruses. Some people who become ill with COVID- 19 can also develop a bacterial infection as a complication. In this case, antibiotics may be recommended by a health care provider. There is currently no licensed medication to cure COVID-19. If you have symptoms, call your health care provider or COVID- 19 hotline for assistance. Question: Is it true that the prolonged use of medical masks when properly worn, causes CO2 intoxication or oxygen deficiency? Answer: The prolonged use of medical masks can be uncomfortable. However, it does not lead to CO2 intoxication nor

www.colchester.gov.uk/coronavirus 124

oxygen deficiency. While wearing a becoming severely ill with the virus. medical mask, make sure it fits properly The World Health Organisation advises and that it is tight enough to allow you to people of all ages to take steps to protect breathe normally. Do not re-use a themselves from the virus, for example disposable mask and always change it as by following good hand hygiene and good soon as it gets damp. respiratory hygiene. Medical masks (also known as surgical Question: Can antibiotics prevent or masks) are flat or pleated; they are affixed treat COVID-19? to the head with straps or have ear loops. Answer: Antibiotics work only against Question: Does drinking alcohol bacteria, not viruses. protects you against COVID-19? COVID-19 is caused by a virus, and Alcohol does not protect you against therefore antibiotics should not be used CVID-19. The harmful use of alcohol for prevention or treatment. increases your risk of health problems. However, if you are hospitalized for Question: Does adding pepper to your COVID-19, you may receive antibiotics soup or other meals prevent or cure because bacterial co-infection is possible. COVID-19? Answer: Hot peppers in your food, though very tasty, cannot prevent or cure USEFUL LINKS COVID-19. The best way to protect yourself against the new coronavirus is to WHO: Coronavirus MythBusters keep at least 2 metres away from others Facts about COVID-19 Vaccines and to wash your hands frequently and COVID Vaccines—Key Facts thoroughly. It is also beneficial for your general health to maintain a balanced NHS: Coronavirus Vaccine diet, stay well hydrated, exercise regularly COVID Vaccine: Myths and Facts and sleep well. British Islamic Medical Association— Question: Do only old people get COVID19 vaccine hub—myths infected by the COVID-19 virus? Answer: Older people and younger people can be infected by the COVID-19 virus. Older people, and people with pre- existing medical conditions such as asthma, diabetes, and heart disease appear to be more vulnerable to

www.colchester.gov.uk/coronavirus 125

INFORMATION AND TRANSLATED ADVICE FOR NON ENGLISH SPEAKING RESIDENTS

INFORMATION AND SUPPORT disproportionate negative effect on Boloh: The Black, Asian and Minority racialised communities. It is an online Ethnic family COVID-19 Helpline. Phone resource hub that collates various 0800 1512605 services, organisations and information to provide support in many areas. Light the Bubble Counselling: A multi- faiths, multi-ethnic and multi-languages Spark & co have a specific directory of counselling service in Colchester. resources that can aid when dealing with Counselling-07593659264 bereavement and grief. COVID vaccines: Misleading claims BAMEstream: offer bereavement targeting ethnic minorities. BBC News support to Black, Asian and Minority article Ethnic (BAME) adults who have been affected by the death of a loved one due Leading BAME doctor urges others to to Covid-19. say yes to the vaccine. BAATN (The Black, African and Asian TRANSLATED INFORMATION Therapy Network) NHS England has produced videos of BAATN formed due to the pandemic and clinicians recording messages in some the death of George Floyd, followed by a of the most commonly spoken languages spout of police brutality killings of Black to help ensure messages about the Americans - that gained global attention. importance of getting a COVID-19 The disproportionate number of deaths vaccine are clear for all. Public Health as well as dealing with witnessing England has also shared printable traumatic deaths, known as vicarious leaflets on COVID-19 vaccine information trauma, led them to form a collective of in various community languages. culturally appropriate therapists. They are Click here to watch or download now the “UK’s largest independent leaflets :https://www.england.nhs.uk/ organisation to specialise in working london/our-work/covid-19-vaccine- psychologically, informed by an communication-materials/ understanding of intersectionality.” You BBC video content in 5 South Asian can find a therapist or service through languages now available: BAATN as their network platforms a range of services from free to paid. • Lockdown rules Spark & Co. • NHS test and trace Spark & Co. was founded amidst the • Vaccine explainer pandemic after seeing there was a

www.colchester.gov.uk/coronavirus 126

• Vaccine Q&A • Vaccine myth busting NHS inform: Health information in different languages and formats. Arabic, Bengali, Chinese, Farsi, Hindi, Polish, Punjabi, Romanian, Slovack, Spanish and Urdu Suffolk and North East Essex COVID 19 Vaccination Service. COVID-19 vaccination information in other languages Coronavirus easy to read guides in other languages Translated guidance and infographics on COVID-19 in 26 languages. Translations of NHS and WHO advice surrounding COVID-19 COVID: Lockdown rules explained in five South Asian languages GOV.UK Coronavirus Social distancing. Welsh, Urdu, Turkish, Somali, Romanian, Punjabi, Polish, Gujarati, Chinese, Bengali, Arabic. GOV.UK– Guidance for households with possible corona virus infection. NHS COVID app Arabic, Bengali, Simplified Chinese, Download resources to support visitors at traditional Chinese, French, Gujarati, your business or organisation. These Polish, Portuguese, Punjabi, Urdu resources can be shared by email, GOV.UK—guidance on shielding and hosted on your website or displayed at protecting extremely vulnerable your venue. people. Arabic, Bengali, Bulgarian, Arabic, Bengali, Gujarati, Polish, Punjabi, Simplifies Chinese, Traditional Chinese, Romanian, Somali, Turkish, Urdu, Welsh. French, Gujarati, Hindi, Nepali, Polish, Portuguese, Punjabi, Urdu

www.colchester.gov.uk/coronavirus 127

UK.GOV: Guidance for arranging or GMCVO Information and advice. The attending a funeral. Arabic, Bengali, Greater Manchester Centre for Simplifies Chinese, Traditional Chinese, Voluntary Organisation (GMCVO) has French, Gujarati, Polish, Portuguese, collected coronavirus information and Punjabi, Urdu. sources of support. These include links to Race Equality Foundation. COVID audio and written translated guidance for translated materials resources. Black, Asian and Minority Ethnic (BAME) communities. Dr's of the World - Latest Government advice translated into 60 languages Translated COVID phrasebook for Doctors of the World is pleased to be able workers to share and edit. Migration to offer coronavirus (COVID-19) translated Yorkshire has produced a “COVID resources in 60 languages, which were phrasebook” resource, offering line by produced in partnership with the Red Cross. line editable translations, covering various areas of life under coronavirus. New wellbeing guidance with tips and advice for migrants is now available in 27 This first version is available initially in12 languages here. languages, with more to follow, and covers national guidance, health and Visit their You Tube channel. hygiene, returning to school, support COVID-19 infographics. Created by a bubbles, shielding, face coverings, travel, group of doctors, medical students and life events and work. volunteers, infographics to help summarise Advice for migrants. The East of key points about COVID-19 in a variety of England Strategic Migration Partnership languages to get the right information, in an (SMP) have produced COVID-19 easy to understand format, to these information for migrants. This covers communities. healthcare, settlement, visas and checks, ECC Advice for people from Black, Asian and translated guidance on staying safe and minority ethnic backgrounds. and seeking help during the outbreak. Research by Public Health England shows Translated face covering guidance. that if you are from a Black, Asian or Suffolk County Council produced these minority ethnic background you are at a translated guidance documents around greater risk of both catching, becoming face coverings. English, Arabic, French, seriously ill and dying from coronavirus Kurdish Sorani, Lithuanian, Pashto, (COVID-19). Polish, Portuguese, Romanian, Russian, Find some things you and others can do to Spanish, Tigrinya (English is alongside protect yourself and your family from the translated message). coronavirus in 8 different languages.

www.colchester.gov.uk/coronavirus 128

Coronavirus and work FAQ's Quarantine rules for travel, explained translated by the Work Rights Centre. in Arabic. If you need to know how your rights are Domestic abuse: get help during the affected by the COVID-19 pandemic they coronavirus (COVID-19) outbreak. have addressed the most common issues Translated and easy read versions of on this page. English, Română, guidance on getting help if you or Português, Русский, Polski, Български, someone you know is a victim of Italiano, Español. domestic abuse. Shareable and editable TEST and Access support for domestic abuse TRACE translated information in 19 during COVID: simple advice languages and English. Migration translated. Migration Yorkshire has Yorkshire has translated Test and Trace produced simple information on how to information in the following languages. access domestic abuse services for Albanian, Arabic, Amharic, Bengali, people who feel unsafe in their home Czech, Chinese (Mandarin), Farsi, during covid-19 French, German, Italian, Japanese, Information is available in Albanian, Kurdish Sorani, Lithuanian, Polish, Amharic, Arabic, Bosnian, English, Farsi, Portuguese, Romanian, Russian, French, Hungarian Italian, Kurdish Spanish, Tigrinya. Sorani, Lithuanian, Mandarin, Polish, What we must all continue to do to Romanian, Spanish, Tigrinya - with more keep safe - translated. Stick With It languages to come. Suffolk is a campaign highlighting what Test and Trace videos in 14 languages we must all continue doing, to keep each - Peterborough Council. These videos other safe and to defeat the coronavirus. have been produced by Peterborough This information is available in the following languages. Arabic, French, Kurdish, Lithuanian, Polish, Portuguese, Pashto, Romanian, Russian, Spanish, Tigrinya. Wearing a face covering in 11 languages. Suffolk County Council have produced translated guidance on wearing face coverings in 11 languages: Arabic, French, Kurdish (Sorani), Lithuanian, Pashto, Polish, Portuguese, Romanian, Russian, Spanish, Tigrinya.

www.colchester.gov.uk/coronavirus 129

City Council and contain references to OM COVID-19 Migrant Information local provision, but maybe useful to Service. The International Organization share with communities with local for Migration (IOM) has set up the COVID information to help get the basics of Test -19 Migrant Information Service, an and Trace. online platform that provides multilingual Modern slavery and COVID-19: What information on COVID-19 measures and support in the UK context. The aim is to look out for and how to get help - to provide information to migrants living translated into 11 languages. in the UK about Coronavirus (COVID-19) Translated guidance on Modern Slavery. and the various ways the virus and the English, Arabic, Amharic, Kurdish, Farsi, associated government responses could Albanian, Hungarian, Polish, Romanian, affect their lives. Spanish, Urdu, Mandarin. The information service includes: Resources and links in South Asian languages providing advice during • a multilingual website available in the coronavirus pandemic. eight languages with information on health; and Gypsy, Roma Travellers. Guidance for people who live on Traveller sites, live on • a telephone service providing the roadside in vehicles or live on canal information to callers in any language boats who have symptoms of from 10:00-12:00 and 14:00-16:00 coronavirus. Monday to Friday:0800 464 3380. Stay well this winter - the national flu Race Equality Foundation: A national campaign. Download or order resource of written and audio translated resources, such as leaflets, posters, materials of the guidance on coronavirus guides and resource packs for all and other information to support those campaigns with dementia, their families and carers. Flu vaccination for children: leaflets The materials have been translated into and posters. Information and the following languages: Arabic, Bengali, promotional resources to support the Chinese,Gujarati, Kurdish, Punjabi, annual flu vaccination programme. Portuguese, Polish, Somali, and Urdu. Public Health England has also produced a leaflet about the use of porcine gelatine in vaccinations. Translated versions are also available.

www.colchester.gov.uk/coronavirus 130

FINANCIAL & EMPOLYMENT SUPPORT

EMERGENCY HELP WITH BILLS, Grants and charitable funds FOOD AND OTHER ITEMS You might be able to apply for a grant Essex Essential Living Fund from a charity. The Essential Living Fund can help to Search for grants on Turn2Us pay for: Emergency fuel vouchers • furniture Further funding has been secured for the • clothing Emergency Fuel Scheme and it is now back in operation with Citizens Advice • fuel connection charges Essex on behalf of the Citizens Advice • daily living expenses such as food service in the county. and toiletries The scheme is available for those who Adults and families can use it to help pay are on a low income or facing a financial for bills and essential household items if crisis and have some form of vulnerability they are struggling during the coronavirus such as a health condition, young pandemic. The Essex Essential Living children, previously homeless etc. It is Fund has replaced Crisis Loans and only available to those with prepayment Community Care Grants. gas and electricity meters. They do not You must live in Essex and apply through have to be at the point of disconnection Southend Borough Council. to be eligible. Budgeting Loans The vouchers amounts are set at £28 for a single person and £49 for a family. The Budgeting Loans can help to pay for: scheme allows for a maximum of 3 • furniture vouchers per household and a Citizens Advice adviser will assess if it is • rent appropriate to issue 1,2 or 3 vouchers, • home maintenance given the clients circumstances. • clothing Please email • travel costs [email protected] for an adviser to contact . • other living expenses IF YOUR EMPLOYER HAS LESS OR They are only available to people who NO WORK FOR YOU BECAUSE OF have been on certain benefits for at least CORONAVIRUS (YOU’VE BEEN PUT 6 months. ON FURLOUGH) Apply for a Budgeting Loan on GOV.UK.

www.colchester.gov.uk/coronavirus 131

If your employer has less or no work for same time as Universal Credit. you because of coronavirus, they could Find out more or apply for New Style get a Coronavirus Job Retention JSA. Scheme grant to help them to carry on paying you. Universal Credit This is known as being put ‘on furlough’ You could get Universal Credit if: or ‘on flexible furlough’, and means that • you have less than £16,000 in you’ll get at least 80% of your normal savings pay. • you or your partner is under State If your income is reduced because of Pension age these changes, you might be able to get If you’re already getting tax credits, they regular payments to help. will stop when you or your partner Check what regular payments you could applies for Universal Credit. get. You might be able to get Universal Credit REGULAR PAYMENTS IF YOUR at the same time as New Style JSA. WORKPLACE IS CLOSED OR YOU Depending on your circumstances, HAVE REDUCED HOURS Universal Credit can include additional If your workplace has been told to close, amounts for things like rent or the costs or your employer has less work for you of raising children. than normal, you might be able to get Find out more or apply for Universal New Style Jobseeker’s Allowance (JSA), Credit. Universal Credit or Pension Credit. New Style Jobseeker’s Allowance (JSA) You could get New Style JSA if: • you usually work less than 16 hours a week • you’re under State Pension age • you have made enough National Insurance contributions over the last 2 to 3 years Your savings and partner’s income will not affect how much you get. You might be able to get New Style JSA at the

www.colchester.gov.uk/coronavirus 132

Pension Credit • you’ve been told to self-isolate You could get Pension Credit if: • you live in England • you and your partner have both • you’re on a low income reached State Pension age • you cannot work from home and will • your weekly income is below £173.75 lose income as a result (for single people) or £265.20 (for For more information and to apply click couples) here. You might still be able to get it even if you Statutory Sick Pay (SSP) have savings, have a pension or own You may be able to get Statutory Sick your home. Pay (SSP) from your employer for every Find out more or apply for Pension day of work you miss because of Credit. coronavirus. If you’re off work for 7 or IF YOU’RE OFF WORK BECAUSE YOU more days, your employer may ask you HAVE CORONAVIRUS SYMPTOMS, to provide proof that you are self-isolating OR ARE SELF-ISOLATING OR because of coronavirus. SHIELDING You may be able to get Universal Credit Tell your employer if you have or Pension Credit at the same time as coronavirus symptoms, or are self- SSP. The amount you get may be isolating or shielding. reduced by the amount of your SSP. If you cannot work from home Check if you’re eligible for SSP. You should work from home if you can. If New Style Employment and Support you cannot work from home, you might Allowance (ESA) be able to get: You might be able to get New Style ESA • Test and Trace Support Payment if either: • Statutory Sick Pay (SSP) • you have a disability or health condition that affects how much you • New Style Employment and Support can work Allowance (ESA) • you or your child has coronavirus, is • Universal Credit self-isolating or is shielding • Pension Credit You can apply for it if: Test and Trace Support Payment • you cannot get SSP Your local council might be able to give • you’re under State Pension age you £500 if:

www.colchester.gov.uk/coronavirus 133

• you have made enough National savings Insurance contributions over the last • you or your partner is under State 2 to 3 years Pension age • you’re employed, self-employed or If you’re already getting tax credits, they unemployed will stop when you or your partner applies Your savings and partner’s income will for Universal Credit. not affect how much you get. You might You might be able to get Universal Credit be able to get Universal Credit at the at the same time as SSP or New Style same time as New Style ESA. ESA. Depending on your circumstances, Find out more or apply for New Style Universal Credit can include additional ESA. amounts for things like rent or the costs of raising children. Universal Credit Find out more or apply for Universal You could get Universal Credit if: Credit. • you have less than £16,000 in

New one-off £500 payment for working households receiving tax credits If you’re part of a working household that receives tax credits, you may be eligible for a new one-off payment of £500. The new payment is being introduced to provide extra support when the temporary increase in Working Tax Credit ends as planned on 5 April 2021. You do not need to apply for the new payment. HMRC will contact you by text message or letter in April to confirm you are eligible. You do not need to contact HMRC. This includes those who, on 2 March 2021, receive: • Working Tax Credit payments • both Working Tax Credit and Child Tax Credit payments • Child Tax Credit payments and are eligible for Working Tax Credit but do not get a payment because their income is too high If you are eligible, you should receive your payment by 23 April 2021. You can: • tell us if you have changed your contact or bank details • find out if you currently receive Working Tax Credit

www.colchester.gov.uk/coronavirus 134

Pension Credit existing benefit claims, new claims to You could get Pension Credit if: benefit, self-employment, housing and more. • you and your partner have both reached State Pension age HMRC Help and Support • your weekly income is below £173.75 Employers in particular may wish to (for single people) or £265.20 (for register to receive help and support from couples) HMRC. Individuals and businesses can sign up to receive email alerts about a You might still be able to get it even if you range of help and support products that have savings, have a pension or own are available. These include live and your home. You can get Pension Credit recorded webinars, YouTube videos and at the same time as SSP. online guides Find out more or apply for Pension MoneySavingExpert - Coronavirus Credit. help and your rights. Financial advice Colchester Citizens Advice and guidance relating to COVID-19. Citizens Advice is now offering a Coronavirus advice from Which. Get telephone and email service. Telephone the latest news and advice on COVID- 0300 330 2140, Monday - Friday, 10am - 19, from protecting yourself and your 4pm. Email loved ones to the financial support on [email protected] Get offer and how to shop safely. help claiming Universal Credit contact free national helpline on 0800 144 84444 SIGNPOST Universal Credit: New claims to Based at Greenstead Library - Signpost Universal credit should be done online are no longer able to provide face to where possible. Customers do not need face services but continue to provide to call DWP to arrange an appointment support for the community. and they should not attend the Jobcentre. Their HeadsUp service is for anyone If teams need more information, they will who is unemployed and who has call back claimants. experienced common mental health New Style Employment and Support problems such as anxiety and/or Allowance depression. Clare, the Peer Support The DWP@s Employment and Worker, is on hand via the phone and Benefits Support Website the latest email, to provide one to one support and guidance and messages on sick pay, mentoring. You can self-refer by calling the number below, or Clare on

www.colchester.gov.uk/coronavirus 135

07801 329321. Also offer help with improving digital skills writing CV’s. Telephone 01206 890908 or email [email protected] SignPost Facebook page

USEFUL LINKS Check if your employer can use the Coronavirus Job Retention Scheme What to do if you are self employed and getting less work or no work Your rights if you are made redundant Work out your redundancy pay What to do if you are employed and cannot work What to do if you have lost your job Find and apply for jobs Find online courses to improve your career skills Get help moving from benefits to work Apply for £500Test and Trace support payment if you have to self-isolate Get financial support whilst you're off work What to do if you need to self isolate after travelling abroad Claim tax relief for additional household costs if you have to work at home

www.colchester.gov.uk/coronavirus 136

COLCHESTER FOOD BANK

List of Colchester Foodbank Referral FOODBANK VOUCHERS Agents. The process for obtaining a food voucher is: Please be aware that this list is changing daily. Please contact the Foodbank Residents contact a referral agency, Referral Agent from the list and you will who will then take some basic details be given further information on obtaining to complete the voucher application. a Foodbank Voucher. This will help to identify the cause of the crisis and offer practical guidance. Colchester Food Bank It also means they can prepare E: [email protected] suitable emergency food for the right T: 01206 621998 number of people. Greenstead Foodbank Once someone has been issued with a voucher, they can exchange this for Open Tuesdays and Thursdays 10am— three days of emergency food at their 12 noon nearest foodbank centre. Stanway Foodbank St Andrews Hall, Corner of Church Lane, Find food support and advice London Rd, Stanway, CO3 8LR. Open There is a wide range of support in every Tuesday 11am—1pm Colchester. Businesses and organisations are offering free meals, as well as activities for children during school holidays. https://www.colchester.gov.uk/ food-support/

Foodbank Voucher Voucher Information Location and Updates Contact Number Referral Agent

Autism Anglia Yes - Autism Anglia Foodbank voucher issued to 01206 577678 residents only existing clients only

Beacon House Yes - only to service users Beacon House, Crouch Street, 01206 761960 already registered with Colchester CO3 3ES them

Brightlingsea Food Bank Yes Brightlingsea Parish Hall, 07970 480968 Brightlingsea

CAP Yes Offering phone support and 07971 308388 vouchers can be arranged

Hawthorn GP Surgery Yes St. Edmunds Centre, Tamarisk 01206 517100 Way, Colchester CO4 3GW

www.colchester.gov.uk/coronavirus 137

Foodbank Voucher Referral Voucher Information Location and Updates Contact Number Agent

CARA Yes - Existing CARA clients Foodbank voucher issued to 01206 769795 only existing clients only

CBH Housing Options and Yes Offering phone support and 01206 282514 CBH Emergency Tenancy Foodbank vouchers can be Services arranged

CBC Sheltered Housing Yes—existing clients only Foodbank voucher issued to 01206 282701 (Older Persons Services) existing clients only

Colchester Citizens Advice Yes Phone and email support to 0300 330 2104 or Bureau (CAB) anyone that needs advice or advice.colchester@ Foodbank vouchers cabnet.org.uk

Colchester Gateway Yes existing clients only Offering phone support and 07710 177050 Foodbank vouchers can be arranged

Eastlights Community Yes existing clients only Foodbank voucher issued to 01206 244700 Homes existing clients only

Essex Child and Family Yes supporting families with Offering phone support and 0300 247 0015 Wellbeing Service children Foodbank vouchers can be 9am to 5pm Monday arranged to Friday

Essex Integration Yes Offering phone support and 01206 861180, Foodbank vouchers can be Option 2 arranged

Essex Outreach Service Yes 0800 2888883 (Peabody)

Estuary Housing Yes—existing tenants only Foodbank voucher issued to 0300 304 500 existing clients only

Family Solutions Yes Offering phone support and 0345 603 7627 (Assessment and Foodbank vouchers can be Intervention Team, Family arranged Support Team and

GP Primary Choice Ltd Yes - To access vouchers Yes - To access vouchers Own GP Surgery/Care patients call their own GP patients call their own GP Advisor surgery, who then refers to surgery, who then refers to relevant Care Advisor relevant Care Advisor

www.colchester.gov.uk/coronavirus 138

Foodbank Voucher Voucher Information Location and Updates Contact Number Referral Agent

Home Start Yes The Ark, Jack Andrews Dr, 01206 854625 Highwoods, Colchester CO4 9WX

Job Centre Plus Yes Colchester Jobcentre Plus, 0345 604 3719 40 Chapel Street South, Colchester CO2 7AZ

MIND Yes - referral from Mental The Constantine Centre, 01206 764600 Health practitioners 272a Mersea Rd, Colchester CO2 8QZ

Next Chapter Yes - Next Chapter clients Foodbank voucher issued 01206 500585 only to existing clients only

NHS Specialist Mental Yes - existing clients only Foodbank voucher issues to 01206 334100 Health Team existing clients only

Open Door Yes - Working in a reduced Open Door at Colchester 07394 907998 service, open Mon, Wed, Fri Baptist Church, Eld Lane, 12- 1pm. Also providing Colchester CO1 1LS takeaway lunches for those who need them

Open Road Colchester Yes Pre-arranged appointment 01206 766096 only. Open Door, 5a Queen Street, Colchester CO1 2PG (Near Firstsite and the Curzon Cinema) Open Road Colchester

Refugee Action - Yes—existing clients only Foodbank voucher issued 01206 638454 Colchester to existing clients only

Sanctuary Supported Living Yes Queen Elizabeth Way, 01206 762373 Colchester CO2

St Luke’s Church, Yes Offering phone support and 01206 598234 Highwoods Foodbank vouchers can be arranged

St Margert's Church, Yes—Fridays 11am—1pm People will need Foodbank Berechurch vouchers or be eligible for them to be given out to access either one.

St Stephen's, Church, New Thursdays 11am-1pm People will need Foodbank Town is on vouchers or be eligible for them to be given out to access either one.

www.colchester.gov.uk/coronavirus 139

Foodbank Voucher Voucher Information Location and Updates Contact Number Referral Agent

St Peters Church North Hill Yes - Currently issuing St Peter’s Church, North 01206 572529 vouchers from the Church, Hill, Colchester CO1 1DZ however, should this close, will be from vicarage

Victim Support Yes www.victimsupport. org.uk

Willow Brook Primary Yes - Pupils and families of Willow Brook Primary 01206 864375 School and Nursery Willow Brook School and School and Nursery, Nursery only Barnardiston Road, Colchester CO4 0DT

Wivenhoe Congregational Yes Wivenhoe Congregational 01206 826553 Church Church, 101 High Street, Wivenhoe CO7 9AB

YMCA Yes - YMCA Tenants only Foodbank voucher issued 01206 579415 to existing clients only

Youth Enquiry Service YES Yes Offering phone support and 01206 710771 Foodbank vouchers can be arranged

OTHER FOOD PROVISION PROVIDERS – Please contact direct to discuss requirements

Tiptree Churches Food N/A - Not required Supporting those in need Please contact The Bank within Tiptree, Tolleshunt Revd Annee-Marie Knights, Messing, Inworth Renshaw and Great Braxted amlrenshaw@btinterne t.com

The Munch Club N/A for existing clients. New Colchester 07974 113341 or clients will need proof of maureenpowell1952@ Universal Credit or low yahoo.co.uk income

GO4 Social Enterprises N/A for existing clients. New Colchester 07531 207677 or clients will need proof of [email protected] Universal Credit or low m income

West Mersea Porch Pantry N/A not needed Supporting West Mersea Tel: 07593 429114 or residents email admin@freshsalt. uk

The Boaz Project N/A not needed Colchester 07940441756 or Cdemliftingland@gmail . com FB: @boazproject

www.colchester.gov.uk/coronavirus 140

SUPPORT FOR FAMILIES WITH CHILDREN

Free school meals assistance during Programme can help you if you feel that school closures. stress and conflict is affecting your family. Parents and carers of eligible children will The programme offers parents support to need to contact their child’s school in the suit their circumstances to address first instance to discuss how they can conflict within their relationship, as well access Free School Meals assistance as strengthening their parenting skills to during the current national lockdown and bring up their children. school closures. If you need to confirm GOV.UK - What parents and carers your child’s eligibility for Free School need to know about early years Meals, please read the information here. providers, schools and colleges in the Essex Child and Family Wellbeing autumn term. Service Colchester Gateway Club Update Have produced a COVID-19 Pandemic People with learning disabilities and their Resource Hub which includes guidance carers/families can join in activities on the and information on: Facebook page. • Talking with your children about Families of children with autism and COVID-19. learning disabilities have forced the UK government into a U-turn over its limit on • Emotional and physical wellbeing - outdoor exercise. keeping positive. Digital Safety and Wellbeing Kit • Support for young people. With the help of the leading privacy law • Home schooling. firm Schillings, the Children’s • Relationships at home. Commissioner have produced this digital guide for parents and a safety guide for • Safeguarding yourself and others. children to help ensure they are safe, and • Dealing with a very young baby. their wellbeing is looked after while at • Home safety tips. home during the coronavirus outbreak when screen time maybe higher than • Families with children with SEND. usual. • Financial welfare. StarLine YouTube channel Click here to enter the hub As well as supporting parents and carers The Parenting Together Support via the telephone helpline, StarLine will Programme also be broadcasting a weekly discussion The Parenting Together Support programme to explore aspects of

www.colchester.gov.uk/coronavirus 141

www.colchester.gov.uk/coronavirus 142

parenting, education and home learning. website across three key areas – Each episode will provide simple and children’s mental health and wellbeing, engaging ideas for home learning. young people and social distancing as StarLive will be broadcast live on well as online safety, using their own and YouTube every Wednesday morning at shared channels. 08.30 and will finish at 9.30am. To support all parents at this difficult time, Family Innovation Fund-Xtra Services the government launched a series of Provided by the voluntary sector and measures for families to assist with community partners to provide early remote education, wellbeing and general support across key areas including support. The guidance can be found in understanding coronavirus; managing the links opposite alongside a whole list and coping with change; separation and of on- line resources for you to use. If loss; managing and coping with anxiety; your child/children has SEND need, healthy family relationships and staying support can also be found in these active and curious. resources. The services are available to children and USEFUL LINKS young people aged between 0 and 19- Supporting your children’s education years (up to 25-years for young people during coronavirus with Special Educational Needs and/or What parents and carers need to know Disabilities) and are aimed at helping about schools and education during the young people and families who are not coronavirus outbreak already receiving specialist or statutory support. Coronavirus-covid-19 online education resources They can be accessed directly by families, through referral from a If you are home-schooling but don’t professional such as a teacher, via the have home broadband, or can’t Getting Help in Essex Directory or by afford extra mobile data—you may calling one of the organisations be able to get help. themselves. A temporary scheme means schools, ECC Every Family Matters trusts and local authorities can request A dedicated campaign aimed at mobile data increases for children and supporting and reassuring parents, young people who meet their criteria . carers, children and young people in If increasing mobile data isn't a Essex during the coronavirus outbreak. suitable option, schools can also They will be signposting relevant request 4G wireless routers. guidance and resources on the ECC

www.colchester.gov.uk/coronavirus 143

GOV.Uk - Online educational resources TES - 139 free resources for home learning BBC Bitesize Explaining coronavirus to children -in a variety of languages Coping skills for kids Supporting your children’s remote education during coronavirus. NHS Essex Child Health App. NHS Essex Child Health is an extension of the pre-existing Mid Essex Child Health app and has been designed to support parents, grandparents and carers across Essex find NHS advice at their fingertips to help look after their children’s health and recognise when they are unwell. App Store.Android HOME-START COLCHESTER Home-Start Colchester is a local charity that has been operating in Colchester since 1993. They are currently still providing a much needed service during Coronavirus for local families and children. Contact Office@

www.colchester.gov.uk/coronavirus 144

homestartcolchester.org.uk CHILDCARE BUBBLES Services include: A childcare bubble is where one • One-to-one support with parenting. household links with one other This can be in your own home, at a household to provide informal childcare group or at an organised drop-in to anyone under 14. All adults in both session. households must agree to this arrangement. ‘Informal’ childcare means • Behaviour support advice and it is unpaid and unregistered. strategies for children 0-19 years. Members of either household can • Information and advice. provide childcare in a home or public • Support with housing concerns. place. This includes overnight care. • Benefit advice. You can only have one childcare bubble with one other household. This means • Foodbank vouchers including no household should be part of more collection and delivery of food where than one childcare bubble. needed. If you form a childcare bubble, it’s best if • Grant applications to help you with this is with a household who live locally. items you need but cannot currently This will help prevent the virus spreading afford. from an area where more people are • Group support for parents or children infected. to build skills. How childcare bubbles relate to other • Healthy eating. types of bubble • School readiness and play A childcare bubble is different to a opportunities, help with education. support bubble and a Christmas bubble. Being in a childcare bubble does not • Family events. stop you from forming a support bubble. • Children workshops for children 5 – Support bubble 11 years. You might be able to form a support • Holiday fund. bubble to have close contact with • Home-Start have been able to another household. You have to meet purchase essential family items and certain eligibility rules to form a support delivering free much needed items bubble. Find out more about making a such as nappies, wipes, food and support bubble with another household. crafts. You must avoid seeing members of your

www.colchester.gov.uk/coronavirus 145

childcare and support bubbles at the within that bubble. same time, unless otherwise permitted by Once everyone in a household is aged gatherings limits in your tier. 14 or above, the childcare bubble Changing a childcare bubble arrangement must stop. From 2 December you may change your If your child lives in more than one childcare bubble provided that: location • At least one person in the proposed You can mix indoors where necessary new childcare bubble is under the age with the other parent to allow your child of 14. to move between homes. • Neither household is part of a A child moving between 2 parents who separate childcare bubble which they live separately is not counted as a intend to remain a part of. childcare bubble. This means both you and the other parent can also form a If you decide to change your childcare childcare bubble with one other bubble, you should treat your previous household. bubble as a separate household for 10 days before forming a new bubble. This If someone in your childcare bubble means following the rules on meeting develops coronavirus symptoms or people from other households in the tier tests positive you are in. You should not provide If anyone in your childcare bubble childcare as if you are in a bubble during develops symptoms or tests positive for this period. coronavirus, follow the stay at home If someone in your previous childcare guidance. bubble develops symptoms or tests If you share custody of your child, and positive for coronavirus up to 48 hours you and your child’s other parent are in after members of the bubble last met, all separate childcare bubbles, members of members of the bubble must self-isolate both bubbles should stay at home if for 10 days. You must not form a new someone in either household develops bubble until you have completed your self symptoms or tests positive for -isolation. coronavirus. Children turning 14 This is critical to controlling the virus, as it The childcare bubble only continues will help to stop it spreading across while there is anyone aged under 14 multiple households.

You can only use a childcare bubble for childcare. You cannot use a childcare bubble to mix with another household for other reasons.

www.colchester.gov.uk/coronavirus 146

If NHS Test and Trace contacts you or Guidance on working safely in other someone in your childcare bubble, you people’s homes is available. must follow their guidance. Early years settings and childminders If you’re clinically extremely remain open, and you can continue to vulnerable use these settings as normal. Nannies If you’re clinically extremely vulnerable, are able to work in your home or any you should reduce social contacts as other setting. much as possible. You will minimise your You can also get informal help with risk of infection if you limit all your childcare from people who do not live contacts, particularly with people that you with you, and are not part of your do not live with. support or childcare bubble, so long as However, if you feel it is essential, you you follow the rules on meeting other can maintain an existing childcare people which apply in your area. bubble, or form a new one as per the guidance on changing your bubble. This is a personal choice and should be balanced against the increased risk of infection. Those defined, on medical grounds, as clinically extremely vulnerable to coronavirus are people with specific serious health conditions. Other forms of childcare support In addition to childcare bubbles, the following people can provide childcare support (including in private homes and gardens): • registered childcare providers • providers of other supervised activities for children, including wraparound care and children’s groups • paid in-home childcare providers • people in your support bubble

www.colchester.gov.uk/coronavirus 147

INFORMATION AND RESOURCES FOR DISABLED PEOPLE

GOV.UK—Supporting disabled people National Autistic Society. Information through the Coronavirus outbreak and Guidance for autistic people and their families. GOV.UK—Financial help if your are disabled. Royal National Institute for the Blind. Sight advice and frequently asked Council for disabled children. Have questions. gathered a list of resources and guidance about coronavirus to share with parent Guide Dogs. Coronavirus and guide carers, children & young people and dogs. education, health and social care Special Needs Jungle. Latest practitioners. Coronavirus information relevant for Disability Rights UK. Coronavirus e- SEND families. news: practical information for disabled Action on Hearing Loss people, information on and links to Disability Horizons. Coronavirus—a government and institutional guidance. practical guide if you are disabled. Contact. Information and advice for NHS Get active with a disability. families with disabled children. Disability Grants Public Health easy to read booklet. Coronavirus advice for people with Access to Work: Get support in work if learning disability. you have a disability or health condition Scope coronavirus information and links. Mencap, a charity for people with a learning disability and their families and Social care and support guide. If you carers, have created some guides about or someone you know needs help with coronavirus in Easy Read format for day-to-day living because of illness or people with a learning disability, their disability, this website explains your families, support workers and healthcare options and where you can get support. professionals. Resources include British Sign Language Versions of information on what coronavirus is and Government Advice. government guidance. Learning Disability and Autism. NHS Information in British Sign Language easy to read advice for those supporting Essential coronavirus information people with a learning disability or autistic people. Face touching Home isolation How to use the NHS

www.colchester.gov.uk/coronavirus 148

Spot the signs of coronavirus FREE PPE FOR UNPAID CARERS How virus spreads: Cash machine Unpaid carers across the country who do not live with the people they care for can How virus spreads: Door handle now benefit from free PPE through a new How the virus spreads: pedestrian national scheme. crossing SignHealth and BTM Projects have also produced coronavirus information If you care for someone with a disability, videos in British Sign Language you may also be able to benefit from a COVID-19 vaccination: British sign 'support bubble'/ 'extended household'. language resources. This also continues to apply to those who live alone or in a single adult household. You can find out more SUPPORT FOR CARERS information here. Getting vaccinated If you are caring for someone who is Carers are now included on the extremely vulnerable, it is useful to vaccination priority list in group 6 - make understand what extra care and sure you are registered as a carer with precautionary measures you can take. your GP. Read more here. You can also • In the first place, you can follow find out where someone you care for is the NHS hygiene advice for people at likely to be on the priority list here. higher risk. Carersuk • As long as you have no COVID-19 Latest guidance for carers symptoms and take every precaution, Essex Welfare Service you are allowed to continue visiting someone who relies on you The Essex Welfare Service is for people for care – find out what protective who are unable to access the support measures you should take. they need at this time and is run by Essex County Council and Provide. • If you do start having symptoms, it is Telephone: 0300 303 9988. imperative that you self isolate and take the right steps – see below. Carers First Essex County Councils commissioned • Need to consider a contingency plan? Carers Support service providing For suggestions on arranging telephone and online support, wellbeing alternative care, see our guidance checks and helping carers to co-ordinate on making a plan. the support they need in their locality.

www.colchester.gov.uk/coronavirus 149

Telephone: 0300 303 1555 or email symptoms [email protected] For information specifically related to Action for Family Carers people who look after someone, Provide support across Essex including including resources and answers to telephone befriending (Essex Befriends) frequently asked questions, please go to and support with health and wellbeing Carers UK Coronavirus page. (Feeling Good Caring Well). Telephone For learning disability specific support 0300 770 8090. Email admin@ Time 4 You essexcarerssupport.org.uk Particularly at this time more and more Essex Carers Support people are caring for a friend or family Providing a local point of contact and member with limited support; and without support for family carers living in North the chance to take a break and recharge Essex. Telephone: 01255 474410. Email their batteries. [email protected] If you, or someone you know is providing Facebook Essex Carers Support. care for a friend or family member then Essex Carers Network call Essex Carers Support 01255 474410 to have a conversation with one of the Providing a point of contact and support team about ways to prioritise some ‘me- for families, carer of a family member time’ and Essex Carers Support can pay with a learning disability. Telephone up to £100 to help to achieve it. 07876025480. Facebook Essex Carers Afterwards they just need one more Network. telephone conversation to know how it Adult Social Care Connects helped. For queries relating to social care needs Stuck for ideas? Why not have a look on for yourself and those you support, care their website to see how others used packages and emergency plans. their award? Telephone: 0345 603 7630. Textphone: http://www.essexcarerssupport.org.uk 0345 758 5592. Email [email protected]. Feeling Good, Caring Well Project Supporting the emotional and physical wellbeing of Carers across Essex For guidance on caring for friends or family during the virus and what to do if you or the person you care for has

www.colchester.gov.uk/coronavirus 150

SUPPORT FOR OLDER PEOPLE

Age Concern Colchester. Support They are currently making most of their includes befriending, the advice service, contacts by phone, video call, e-mail or care in the community, bereavement text. Where appropriate and safe, befriending and dedicated dementia Befrienders can also meet the person support. For more information, contact us they are Befriending in outside spaces. at: 01206 368420 option 3 or If volunteering as a Befriender is of [email protected] interest to you please apply via the Essex The Warm and Toasty Club. is a unique Befriends website. Call: 0300 770 1263 life-affirming intergenerational community Email: [email protected] group working in music, arts and history STAY SAFE, WELL, WARM AND with people over 60 and in supporting CONNECTED. young emerging music artists. A good way to see their latest work is via their ONE Colchester’s 2020/21 Winter Facebook page. They hold online Resilience Information Booklet and Flyer Memory Afternoons which are live on is now ready to download. Your guide to Facebook every Friday at 1pm. Do join organisations providing services which them for chat, live music and general fun help those in Colchester who are most and frolics. vulnerable to the cold this winter. Stay Safe, Well, Warm and Connected this The Silver Line is the only confidential, Winter. Read more here and to download free helpline for older people across the the brochure UK, open every day and night of the year. You may call for a chat, to say Keep your home warm Good Night or Good Morning to Follow these tips to keep you and your someone, or to tell someone how your family warm and well at home: day was. You may also call for information, seek advice about Make sure your boiler has been serviced. something, or share a concern or worry. This will ensure it is working properly, is Call: 0800 470 8090. Email: safe and running efficiently as possible [email protected] Don’t block up air vents, as fires and Essex Befriends. Whether you are heaters need ventilation. Good ventilation feeling lonely, isolated, stopped doing also helps to prevent condensation things you once loved or generally lack in Make sure radiators are not obstructed by confidence, Essex Befriends is here to furniture or curtains help. It offers befriending services to Keep your main living room heated at people over 18 and who are carers, older approx. 21°C (70F) and the rest of your people, those experiencing mental ill home at least 18°C (65F) health or who have a learning disability.

www.colchester.gov.uk/coronavirus 151

Purchase a carbon monoxide detector if free digital support service that helps you you use gas or oil appliances and test gain basic skills and confidence using your smoke alarms every week. To today's smart technology. They host arrange a free home fire safety visit call: community-based events, including drop- 0300 303 0088 or visit: www. essex- in sessions as well as one to ones. You fire.gov.uk/Home_Fire_Safety/ can also find them supporting your online Stay connected needs at local surgeries. Communirty360’s Community Transport. For more information on what we do click scheme provides a door to door service on one of the options below to find out to and from doctor, dental & hospital more or contact us on 01206 282 452 / appointments, medical centres, shopping 01255 686497 or centres, and encourages visits to [email protected]. therapy, friends and relatives. In addition, Age UK Essex, Their weekly telephone we offer a range of hugely popular calls are the perfect opportunity to relax excursions offering the opportunity for in your own home and have a good catch members to meet new people, enjoy up over a cup of tea with one of their good health and wellbeing and reduce befrienders. This service is free of charge social isolation. For more information so please call on 01268 525353 email [email protected] Singing online Golden-Oldies members The Digital Access Support Team offer a of the 24 Essex monthly groups can now access free online sing-along sessions every Tuesday and Thursday at 11am on You Tube. Further details from 01761 470006. Independent Age. There are a number of ways they can support you. For instance you can call the Helpline to talk about how they can help, or to arrange a call with one of their expert advisers. You can also arrange to receive a regular phone call or visit from one of their volunteers. Helpline 08003196789 The Dance Network Association The Dance Network Association CIC (DNA) is a dance organisation that is dedicated to

www.colchester.gov.uk/coronavirus 152

SUPPORT FOR STUDENTS delivering dance in the community to All students are now able to resume in- increase the health and wellbeing of the person teaching and learning. Alongside people it serves in the East of England. being able to engage with tutors in- To access their 'Dancing Through.... person, this return provides a chance for (Lockdown with DNA) season including students to get involved in cocurricular Dancing with Parkinson's, Take a seat and on-campus activity before the end of lets Dance, and Dancing with Dementia. term. All sessions are via zoom and free. How should I travel to my university? [email protected] 07490 37 47 17 You can travel by either public transport or private transport but to minimise the Colchester Arts Centre— Dial a Poem risk of transmission to others, you should Service. Offering a phone call, a poem follow safer travel guidance. and a chat to people who may be lonely. Telephone 07814695598 This includes: Arthritis Action: UK charity offering • Plan ahead and travel safely. hands-on, practical help for people with • Check before you travel. arthritis to improve their quality of life • As restrictions ease, transport whilst living with the condition. We offer services and roads are likely to be our Members healthy eating advice, busier so please plan ahead. clinical appointments, exercise tips and pain management techniques whether or • When using public transport, you not they are having medical treatment. should regularly sanitise your hands, We also hold Arthritis Action Groups both wear a face covering unless you are face to face, and online to help those exempt and keep your distance living with arthritis share tips, tricks, and where possible. experiences with one another. Phone: • On your journey, open a window to 0203 781 7120 Email: increase ventilation, where possible. [email protected] Website: www.arthritisaction.org.uk If you are travelling from an area which is undergoing surge testing, different public health guidance applies and you should ensure you get tested before you travel. If you test positive, your polymerase chain reaction (PCR) test will be sent to a laboratory for genomic sequencing, and you must not travel.

www.colchester.gov.uk/coronavirus 153

You must isolate with your household NHS Test and Trace whether positive, immediately and follow the guidance for negative or void. Reporting results helps households with possible or confirmed the NHS monitor the spread of the virus, coronavirus infections. combat the virus and save lives. Public Health England will carry out If you know you are going to be tested enhanced tracing of close contacts of using a lateral flow device (LFD) on site, confirmed cases of the variants. you should consider how you will travel Do I have to take a test when I return back home in a way that protects others to university? in case you should test positive. You should follow the guidance on keeping Students are encouraged to test before yourself, other passengers and transport they travel back to university, either staff safe during your journey. through their local community testing programme or by ordering a test online. While awaiting your result (typically it takes 30 minutes), you should not When you arrive at university, you should interact with other students – this is to take three tests at an on-site testing avoid virus transmission. facility (three or four days apart) and then test twice a week, either using home test Students who test negative as part of the kits or at an on-site facility. Your twice weekly testing programme should university should share guidance with continue to follow any national you, setting out how and where to access restrictions. asymptomatic testing. If you take an LFD test at an on-site It is very important that, when testing at testing facility and you get a positive test home, test results are reported online to result, you are legally required to self-

www.colchester.gov.uk/coronavirus 154

isolate on the day of the test and for at are identified as a close contact of a least the following 10 full days and positive case, even if this is within the 90- contact tracing will be initiated. Following day window. a positive LFD test result, you should Students who have arrived from overseas take a follow-up polymerase chain and have completed a period of reaction (PCR) as soon as possible quarantine – either in a hotel or in their If you take a PCR test within two days of own accommodation – should follow the LFD test and receive a negative instructions on ongoing asymptomatic result, you and your household can stop testing as set out by their higher self-isolating. However, self-isolation education provider. must continue if: The more people that get tested, the • The PCR test result is positive. more likely the chain of COVID-19 transmission is reduced and everyone’s • No follow-up PCR test is taken. university experience can improve. • The PCR test result is negative, but Can I travel back and forth between the test was taken more than two my student accommodation? days after the LFD test. Once you have returned to your student If you take an LFD test at home and you home you should follow the broader get a positive test result, you should self- national guidance. isolate immediately and take a follow-up PCR test as soon as possible. If the PCR You should only return to your family or test result is still positive, you are legally another household where this complies required to self-isolate and continue to with wider social contact limits (from 17 do so for at least the following 10 full May, no more than 6 people or two days. Contact tracing will also be initiated households/bubbles are permitted to mix at this point. indoors) or an exception to those limits applies (for example if you need to move If you have recently (within 90 days) home temporarily because of illness or tested positive for coronavirus (COVID- mental ill-health). 19), you are likely to have developed some immunity. Where you do need to travel, you should follow safer travel guidance which If you have had a positive PCR COVID- includes: 19 test in the last 90 days through NHS Test and Trace and been recorded as a • Plan ahead and travel safely. positive case on the national system, you • Check before you travel. don’t need to be tested again within that time period if you are asymptomatic. • As restrictions ease, transport services and roads are likely to be You are still required to self-isolate if you

www.colchester.gov.uk/coronavirus 155

busier so please plan ahead. • Pre-book and pay for a travel test • When using public transport, you package which will include COVID-19 should regularly sanitise your hands, tests to be taken on or before day two wear a face covering unless you are and on or after day eight of exempt and keep your distance quarantine. Testing provided by where possible. universities will not cover this. You must pre-book the travel test • On your journey, open a window to package. If you do not take the day increase ventilation, where possible. two and – where required – day eight If you are travelling from an area which is tests, you could face a fine of £2,000. undergoing surge testing, different public • Be ready to present proof of study health guidance applies and you should documents on arrival to the UK. ensure you get tested before you travel. • Be aware that travel advice may I’m a new or returning student change, so regularly check all travelling from overseas—what should relevant guidance pages for the latest I do? updates prior to travelling. It is vital that international students • Speak to your travel insurer to arriving in the UK have followed the understand the implications of correct arrival procedure. Failure to do so changing your travel date. may result in possible delays or fines. In some instances, students may be denied • Speak to your university about entry at the border. returning to campus so they can support you if you are required to self Students must follow the law on -isolate in your accommodation. international travel. This means if you are a student coming to the UK, before you You must also check whether you need travel (regardless of where from) you to complete a 10-day period of self- must: isolation or managed quarantine, which will depend on whether you are travelling • Take a coronavirus (COVID-19) test from a red, amber or green-list and get a negative result three days before you travel. You could face a If you have travelled from or through a fine of £500 if you can't provide proof red list country 10 days before arrival, of a negative test. you must quarantine in a managed quarantine hotel You must book this in • Complete a passenger locator form advance f your travel. detailing where you will quarantine upon arrival. Hotel quarantine applies to students who are British or Irish nationals, or third

www.colchester.gov.uk/coronavirus 156

country nationals with residence rights in If you have transited through one of the the UK e.g. students. If you are travelling red-list countries in the 10 days before from a red list country, you must pre- arriving in England, you will be required book your quarantine hotel in advance or to quarantine in a managed quarantine you could face a fine of up to £4,000. hotel on arrival in England for 10 days. If you have travelled from or through What facilities will b open? an amber list country, you must complete Your university will have decided which a 10-day period of self-isolation in your facilities should be open, taking into own accommodation upon arrival . account national restrictions. However, If you have travelled from or through a the government has asked universities to green list country you do not have to self- consider what provision they can make isolate in your accommodation or enter available to students on campus, managed quarantine, but you must still including access to resources, libraries, ensure you have booked a pre-departure study spaces, campus catering and test, completed a passenger locator form appropriate pastoral and study support in and booked a travel test package COVID-secure environments. If students are travelling to any of the I’m struggling financially as a result of Devolved Administrations (DA) directly the pandemic. What help may be (Scotland, Wales or Northern Ireland), available? they should be aware that there may be Students (including international and different rules in place to those in postgraduate students) are encouraged England. to contact their university or higher Students must check what they will need education provider if they find themselves to do if they are travelling to: facing financial difficulties related to COVID-19. • Scotland Many universities have student hardship • Wales funds and offer non-repayable grants to • Northern Ireland . help students in financial difficulty. You may be eligible to apply for one of these grants. The government has recently (April 2021) announced further support for students financially impacted by the pandemic. The funding will be distributed by the OfS directly to universities, which are best placed to assess student hardship locally.

www.colchester.gov.uk/coronavirus 157

The UKCISA website has further Where to find information information for international students. Essex University: Find the latest updates I’m currently in England. Can I return on the COVID-19 situation for applicants, to my university in Wales/Scotland/ students and staff Northern Ireland? Essex University: COVID 19 Student You should follow any guidance issued directory by your higher education institution and Office for students FQA’s the relevant Devolved Administration. Department of Education FAQ’s for If you are an international student university students intending to travel via England to Wales, Scotland or Northern Ireland, please Student Minds. Have developed a new consult the question above on new and platform, Student Space, collaboratively returning international students. with services, higher education professionals, researchers and students The disruption caused by the to make it easier for you to find the pandemic is affecting my mental support that you need during the health/wellbeing. What support is coronavirus pandemic. There are three available? ways that Student Space is here to help The government expects all universities during the pandemic: to support any students struggling with • Access to dedicated support services their mental health and wellbeing, for students, by phone or text especially for students self-isolating or waiting for their face-to-face teaching to • Information and tools to help you restart. They have a responsibility through the challenges of coronavirus towards you and will be there to support • Helping you find what support is you. available at your university It’s always important to take care of your YoungMinds: Tips if you are struggling to mental as well as physical health and settle into university during the COVID-19 seek support if needed. You can access support via the NHS, and their Every Mind Matters site has a range of tips and advice. Other online resources are available, including from the mental health charity, Mind, and the Student Space platform

www.colchester.gov.uk/coronavirus 158

BUSINESS SUPPORT pandemic. CULTURAL FOOD OUTLETS IN The Council is waiting for guidance from COLCHESTER FOR INTERNATIONAL Central Government on how to distribute STUDENTS new business support. For the latest information on Government and local Starry Mart: Chinese, Japanese, Korean, financial support visit Indonesian, Malaysian, Singapore, www.colchester.gov.uk/coronavirus/ Vietnamese, Filipino and Thai Cuisines. businesses. 143 Caelum Dr, Colchester CO2 8FN. 01206 865438 Colchester Borough Council’s website has Choice Foods Colchester. African, a dedicated business page, which has Caribbean & Asian popular foods. You can links to all the latest information, guidance shop online and pay in store. You can also and advice on crucial business themes. text your order. Open Monday - Saturday new information is being added all the 10:00am - 7:00pm. 37 St Botolph’s St, time. You can also follow @yourcolchester Colchester, CO2 7DU. 01206 766182. and @ colchbusiness on Twitter too. Food INC. A supermarket, that specializes The Government have announced a in world foods. Has one of the largest further £4.6 billion in new lockdown grants selections of rice, spice, lentils, frozen food for businesses. and world foods in Essex. This includes Asian, Afro-Caribbean, Middle eastern and • One-off top up grants for retail, Mediterranean foods. There is also an hospitality and leisure businesses onsite independent halal butchery. 66 worth up to £9,000 per property to help Barrack St, Colchester CO1 2LS Phone businesses through to the Spring. 01206 868588 • £594 million discretionary fund also Feng Huang Asian Grocery. Asian made available to support other products: China, Philippines, Thailand, impacted businesses. Korea Japan, Vietnam, Indonesia. • Comes in addition to £1.1 billion further 6 Queen St, Colchester CO1 2PJ 01206 discretionary grant funding for Local 549029 Authorities, Local Restriction Support May May Oriental Supermarket. 30 St Grants worth up to £3,000 a month and Botolphs St, Colchester, CO2 7EA 01206 extension of furlough scheme 769668 The new one-off grants come in addition to Dhaulagiri Store. 7, Century House North, billions of existing business support, station road, Colchester CO1 1RE 01206 including grants worth up to £3,000 for 619264 closed businesses, and up to £2,100 per month for impacted businesses once they reopen.

www.colchester.gov.uk/coronavirus 159

The government has also provided 100% • business rates holiday business rates relief for retail, hospitality • small businesses grants and retail and and leisure businesses, £1.1 billion existing hospitality grants (contact your local discretionary funding for Local Authorities, authority for information and how to the furlough scheme now extended to April apply) and 100% government backed loans, extended until March. • access to finance Further information Loan schemes The one-off top-ups will be granted to Bounce Back Loan Scheme offers small closed businesses as follows: and medium-sized businesses the opportunity to borrow between £2,000 and • £4,000 for businesses with a rateable up to 25% of their turnover (up to a value of £15,000 or under maximum of £50,000), interest free for • £6,000 for businesses with a rateable 12months value between £15,000 and £51,000 Future Fund provides loans between • £9,000 for businesses with a rateable £125,000 to £5 million to innovative value of over £51,000 companies, subject to at least equal match funding from private investors Government Coronavirus (COVID-19) support is available to businesses Coronavirus Business Interruption Loan Scheme (CBILS) provides access to loans Use GOV.UK's business support finder tool and finance up to £5million to businesses to see what support is available for you with a turnover of up to £45 million and your business. Large Business Interruption Loan Scheme Visit GOV.UK for the latest information on provides access to loans of up to £200 the government’s business support million to business with a turnover of more packages. than £45 million This includes: Corporate Financing Facility will help large • the Coronavirus Job Retention Scheme businesses through the purchase of their (CJRS) short-term debt • Income Tax payments Other guidance and support • statutory sick pay rebate • protection from eviction for commercial

The Council is asking all businesses to apply for a business support grant, even if they're not currently eligible, ahead of additional funding. The business support grant application form only needs to be completed once, and we will contact businesses if we need additional information or if they're eligible for grants at a later stage.

www.colchester.gov.uk/coronavirus 160

tenants Essex County Council • financial assistance for employers has allocated £407,000 in financial support unable to pay statutory redundancy to help the businesses in our district payments impacted by COVID-19 restrictions. They are also adding, to that amount, the • advice for employers on social discretionary grant funding we have left, of distancing during coronavirus £265,000, to support businesses through The government’s business support site the two schemes below: offers guidance on a wider range of Business Adaptation Grant business support, including innovation and exporting. This scheme allows businesses to adapt their premises and operations so that they The Department for Work and Pensions can continue to operate safely and in line have launched a new website, Support for with government guidance. employers from Jobcentre Plus, to help Grants of £500, £1,000 and £1,500 will be businesses overcome challenges awarded based on the need of individual businesses. The scheme will be open to all types of businesses and will not be limited to customer facing businesses. Additional Restrictions Grant This discretionary grant scheme seeks to help businesses who have had their trade severely affected by COVID-19 restrictions, regardless of whether they pay business rates or not. Market traders, taxi firms, businesses operating from home, companies in shared workspaces and those in the events sector are amongst the businesses which can apply. Grants up to £5,000 will be awarded based on the size of the business. Please note that businesses in receipt of a Restart Grant will not be eligible. ► Application window opens at 10am on Wednesday, 5 May.

www.colchester.gov.uk/coronavirus 161

REGISTER TO ORDER

Application process CORONAVIRUS TESTS FOR Businesses will be able to check their YOUR EMPLOYEES eligibility on the website . The window for applications will be open Use this service to get the forms you for 2 weeks or until the funds are spent. need to order coronavirus (COVID-19) Funds are limited. Grants will be issued on rapid lateral flow tests for your a first-come, first-served basis. employees. Once this allocation is spent, they will not Do not use this service if you or your be able to offer another round of grants employees have symptoms. Anyone with until additional funding is released by the symptoms should order an individual test Government. and stay at home. You can register to order tests if: LOCAL BUSINESS SUPPORT • your business is registered in England Essex Chamber of Commerce • you employ 50 people or more Colchester small business support and • your employees cannot work from networking group home COLBEA - Colchester Business Before you start Enterprise Agency are offering fully funded Business Advise sessions online. You’ll need: Businesses of any size, from any sector, • the name of your company can call if they need support. • your company registration number Book a 1:1 appointment with a business adviser. Telephone: 01206 548833 (9am to • an email address 5pm) Email: [email protected] Order your tests here BEST Growth Hub- a business advice agency for Essex. Our Colchester BID Federation of Small Business

www.colchester.gov.uk/coronavirus 162

BUSINESSES—WHOSE OPEN AND WHOSE STILL CLOSED?

Businesses already permitted to open Businesses and venues reopening at through steps 1 and 2 Step 3, 17 May The ‘COVID-19 Response - Spring 2021’ Indoor hospitality describes the step-by-step plan for how Indoor areas of hospitality venues can restrictions in England have been eased reopen for groups of up to 6 people or cautiously so far. larger groups consisting of no more than 2 Businesses permitted to open through households. This includes: steps 1 and 2: • restaurants Businesses providing supervised activities • pubs for childcare and outdoor sports facilities were permitted to open from step 1. • bars, including those in hotels or In Step 2 non-essential retail (clothes members’ clubs shops or florists, for example) and close • social clubs contact personal services (such as • cafes and canteens hairdressers) were permitted to open. Hospitality venues providing alcohol for Indoor sports centres such as gyms, consumption on the premises, such as outdoor sections at attractions and self- pubs and restaurants, will be required to contained holiday accommodation were provide table service. Venues that do not also permitted to reopen when used by provide alcohol for consumption on the people alone or with their household (or premises, such as certain cafes, may support bubble). Outdoor hospitality permit customers to order from the counter, settings such as restaurants and cafes but any food/drink must be consumed were also permitted to open. whilst seated. At Step 3, these businesses and venues Venues are prohibited from providing must only be attended/used in line with the smoking equipment such as shisha pipes, social contact limits, unless a legal for use on the premises. View further exemption applies (such as for organised guidance for hospitality venues. sport, childcare, or support groups). This means visitors and attendees must only Indoor sports and leisure gather in a group of up to 6 people or a You can exercise outdoors in groups of up larger group consisting of no more than 2 to 30, or indoors in a group of 6 or a larger households indoors. They must only gather group of any size from no more than 2 in a group of up to 30 people outdoors. households (including their support Visitors should also follow guidance on bubbles, if eligible). meeting friends and family. Indoor organised sport and group exercise

www.colchester.gov.uk/coronavirus 163

classes can resume for all, in any number. • play areas (including soft play centres This must be organised by a business, and inflatable parks) charity or public body and the organiser • model villages must take the required precautions, including the completion of a risk • trampolining parks assessment. Access further guidance on • water and aqua parks grassroots sport. • theme parks and film studios You should avoid contact in training and, for some sports, avoid contact in all • zoos, safari parks, aquariums and activities. Read the guidance on what other animal attractions avoiding contact means for your sport. • botanical gardens, greenhouses and Saunas and steam rooms may also reopen biomes at sports and leisure facilities • sculpture parks Indoor entertainment and visitor • landmarks including observation attractions wheels or viewing platforms Indoor entertainment and visitor attractions can reopen. This includes: • stately or historic homes, castles, or other heritage sites • amusement arcades and adult gaming These indoor venues and attractions must centres only be accessed in groups of up to 6 • bingo halls people or larger groups consisting of no • casinos more than 2 households unless an exemption applies. Events held at these • circuses venues should follow the specific guidance • bowling alleys on events below. • snooker and pool halls Performance arts Indoor areas at the following attractions Performance arts venues such as may also reopen: cinemas, theatres, and concert halls may reopen. This also includes outdoor • museums and galleries performance venues which have also been • adventure playgrounds and activities required to close until Step 3. See further guidance on performance arts. • skating rinks Events • games and recreation venues, including laser quest, escape rooms, Conference centres and exhibition halls paintballing and recreational driving will also be able to open for conferences, facilities exhibitions, tradeshows, and private dining and banqueting events (subject to the

www.colchester.gov.uk/coronavirus 164

capacity limits set out later). who work in or run hotels and other guest Indoor events and remaining outdoor accommodation. events, such as elite sport events, business Business closures at Step 3 events, cinemas and live performance The following businesses must remain events are also permitted. closed: Attendance at these events is restricted to • nightclubs, dance halls, and 50% of capacity up to 1,000 people for discotheques indoor events, and 50% of capacity up to 4,000 people for outdoor events. • sexual entertainment venues and hostess bars For outdoor events taking place in venues with seated capacity of over 16,000, Step 4 - delayed until 19th July attendance of up to 25% of seated At Step 4 the government hopes to reopen capacity, or 10,000 seated people, remaining settings such as nightclubs and whichever is lowest, is permitted. There is adult entertainment venues, and to lift the further guidance on organising events restrictions on social contact and large during COVID-19 events that continue to apply in Step 3. Both outdoor and indoor gatherings or This is subject to the outcome of the Events events, organised by a business, charity, Research Programme, and the reviews of public body or similar organisation, can be social distancing measures and COVID- organised, subject to specific conditions: status certification. that they comply with COVID-secure They will also look to relax COVID-Secure guidance including taking reasonable steps requirements on businesses, subject to the to limit the risk of transmission, complete a outcome of the reviews. related risk assessment; and ensure that What can be done in businesses that are those attending do not mix beyond what is closed permitted by the social contact limits (unless another exemption exists, such as Any closed premises can open for the for organised sport or exercise, supervised purposes of: activities for children or a significant life • Enabling access by the site owners or event). managers, staff or people authorised by Holiday accommodation them (including volunteers) for Remaining holiday accommodation can maintenance where this is reasonably reopen for groups of up to 6 or larger necessary. This may include exhibit groups consisting of no more than 2 maintenance, animal or plant feeding, households. Saunas and steam rooms may or repairs. Other work to ensure reopen, however should follow COVID- readiness to open, such as receiving secure guidance. See guidance for people deliveries of supplies, may also go ahead.

www.colchester.gov.uk/coronavirus 165

• Providing essential voluntary or public • Exhibition halls and conference centres services (including the provision of • Casinos, bowling alleys, and indoor food banks or other support to the play homeless or vulnerable, hosting blood donation sessions, or support in an • Close contact services emergency). • Performing arts • Making a film, television programme, • Sports and leisure audio programme or audio-visual providers, playgrounds and outdoor advertisement. gyms • Voting or related activities. • Places of worship Operating in a COVID-secure manner • Community centres, village halls, and All businesses should facilitate working other community facilities from home as far as possible. All businesses should demonstrate to their Businesses and venues are required under workers and attendees that they have health and safety legislation to follow the properly assessed their risk and taken appropriate COVID-secure guidance for appropriate measures to mitigate it, for their sector. example by publishing their risk Please see links to sector-specific assessment online or making it available at guidance on ensuring businesses and the premises/event. venues permitted to open can operate Businesses and venues must also take safely, and so that businesses and venues reasonable steps to ensure that social that are closed can prepare to reopen contact rules are followed within their safely when legally permitted to do so. venues. This guidance will help you operate a safe In particular, those operating venues or workplace for those who are not able to running events following COVID-secure work from home, and help you plan for guidelines should take additional steps to reopening in the future. ensure the safety of the public. This • People who work in or run shops, includes taking reasonable steps to branches, stores, or similar prevent large gatherings of people which environments risk a breakdown of social distancing rules. There will be some situations where social • Restaurants, pubs, bars, and takeaway distancing is not possible. This is likely to services occur between very young children, who • Accommodation will find preserving consistent distance • The visitor economy and heritage more challenging. Where it is not possible locations for young children to maintain social

www.colchester.gov.uk/coronavirus 166

distancing, it is even more important that further information on accessing regular businesses implement other protective testing. measures, such as frequent cleaning and Local authorities are responsible for handwashing. permitting or prohibiting large organised Individual businesses or venues should outdoor events from taking place in their also consider the cumulative impact of local area. See further guidance on many venues reopening in a small area. organised events. This means working with local authorities, Employer duties for self-isolation neighbouring businesses and travel operators to assess this risk and applying Employers must not knowingly require or additional mitigations. encourage someone who is being required to self-isolate to leave their designated These could include: area of self-isolation. See working safely • Staggering entry times with other guidance. venues and taking steps to avoid In the case of agency workers, agents queues building up in surrounding must notify the employer, and the employer areas. must notify an organisation to which the • Arranging one-way travel routes agency worker has been supplied. between transport hubs and venues. In order to support businesses in meeting • Advising patrons to avoid particular these obligations, a self-isolating worker or forms of transport or routes and to agency worker must notify their employer avoid crowded areas when in transit to (or agency worker where applicable) as the venue soon as is reasonably practical, as well as the start and end dates of their isolation Businesses should consider arranging period. Any failure by an employee to notify regular rapid lateral flow testing for staff their employer is an offence. who cannot work from home. You can register to order tests if your business is Face coverings registered in England and if your In England, customers and visitors must employees cannot work from home. Use wear a face covering in a number of indoor this link to register and order COVID-19 settings, unless under the age of 11 or tests for your employees. Your employees otherwise exempt. Face coverings must can also access regular rapid testing free also be worn by retail, leisure and of charge at home or at a test site. See

Businesses and venues that fail to comply with these restrictions may face fines of up to £10,000, prosecution, or in some cases closure

www.colchester.gov.uk/coronavirus 167

hospitality staff working in any indoor area grants will make available up to £6,000 that is open to the public and where they’re per premises for non-essential retail likely to come into contact with a member businesses and up to £18,000 per of the public. premises for hospitality and other sectors Please see the latest face covering that are opening later. guidance Local Authorities in England are also Business support receiving a further £425 million of discretionary business grant funding, in The government has put in place a wide addition to £1.6 billion already allocated, range of support for businesses affected through the Additional Restrictions Grant. by Coronavirus. For more information This funding is for additional business please visit the government’s business support to complement the Local support page. Restrictions Support. The second payment cycle of Local The Coronavirus Job Retention Scheme Restrictions Support Grant, covering the (CJRS) has been extended until the end of period between 16 February to 31 March September 2021 and is available for all 2021, is available through local authorities. eligible firms across the UK. Businesses required to close will receive up to £4,714 for this 44-day qualifying Access full guidance on claiming for restrictions period. How much a business wages through the Coronavirus Job is eligible to receive depends on the Retention Scheme rateable value of the property. Applications Self-Employment Income Support Scheme for payments for this period end on 31 May (SEISS) 4 and 5 were announced by the 2021. Chancellor in the March 2021 budget. For more information businesses can SEISS 4 will provide support for the 3 check eligibility for a coronavirus grant months from February and SEISS 5 will because of national restrictions. provide support from May until the end of September 2021. This will provide support From 1 April, the Local Restrictions to self-employed individuals whose Support grants have been replaced with businesses have been adversely affected the Restart Grants. These grants will make by COVID-19. available up to £6,000 per premises for non-essential retail businesses and up to Access full guidance on claiming income £18,000 per premises for hospitality and support for self-employment through other sectors that are opening later. SEISS 4. The Restart Grant scheme provides From 6 April, the government has support to businesses to reopen safely as introduced the new Recovery Loan COVID-19 restrictions are lifted. Grants Scheme to replace the existing loan are available from 1 April 2021. These

www.colchester.gov.uk/coronavirus 168

schemes: providing lenders with a Business Rates guarantee of 80% on eligible loans In England, the government has provided a between £25,000 and £10 million to give 100 per cent business rates holiday for them confidence in continuing to provide businesses in the retail, hospitality and finance to UK businesses. leisure sectors. This 100 per cent holiday Access full guidance on applying for the has been extended to June 2021, after loan here. which businesses will receive 66% relief, The government also announced at Budget up to a cap, for the following nine months. plans to extend the 5 per cent reduced rate Nurseries in England will also receive this of VAT for goods and services supplied by relief. the tourism and hospitality sector for a For further information businesses can further six months until the end of check eligibility here on business rate September 2021. The rate will then reliefs. increase to 12.5 per cent from October until the end of March 2022, before returning to the normal 20 per cent rate from April 2022. For further information businesses can check eligibility here on VAT rate reductions.

www.colchester.gov.uk/coronavirus 169

Compliance and enforcement It is for each business to assess whether they are a business required to close having considered the guidance and regulations. An owner, proprietor or manager carrying out a business (or a person responsible for other premises) who fails to fulfil the obligations placed on them in law, without reasonable excuse, commits an offence. In England, Environmental Health and Trading Standards officers will monitor compliance with these regulations, with police support provided if appropriate. Businesses and venues that breach restrictions will potentially be subject to a: • Fixed Penalty Notice (fine) starting at £1,000 for the first offence and rising to £10,000 upon repeat offences. • Coronavirus Improvement Notice (which will require a minimum of 48 hours for a business to introduce necessary measures). • Coronavirus Immediate Restriction Notice (which will impose the immediate closure or restriction of an activity within premises for a 48 hour period where rapid action is needed). • Coronavirus Restriction Notice and Prohibition Notice (which will require the closure or restriction of an activity for a 7 day period). It is also an offence, without reasonable excuse to fail to comply with a notice, this may result in a fine, or where necessary court proceedings, with magistrates able to impose potentially unlimited fines. Please see further guidance for more information on Coronavirus Improvement and Restriction Notices. Local authorities and the Secretary of State for Health and Social Care also have the power to place restrictions on or close premises where they assess that they pose a serious and imminent threat to public health where this is necessary and proportionate to manage the spread of COVID-19 in the local authority’s area. See more information on these powers. Individuals can also be issued with a fixed penalty notice, starting at £200 for those who participate in illegal gatherings. The police also have the power to take action against those holding or being involved in the holding of an illegal gathering of more than 30 people indoors or 50 people outdoors. This includes issuing a fixed penalty notice of £10,000.

www.colchester.gov.uk/coronavirus 170

COMMUNITY360

Community360, has been supporting the COMMUNITY TRANSPORT most vulnerable during the pandemic has Need help to get to your vaccine pledged to carry on helping those who appointment? need assistance across the county. Will take members and non-members Since the outbreak started: to medical appointments including Community360 has been extremely busy vaccines. They charge £1 per trip to and registered an extra 300 volunteers non-members if you are using them as for essential tasks for the most vulnerable a one off. If you need more regular help people in Colchester’s community. with transport then you will need to join Supporting with a wide range of tasks as a member. from phoning people who are on their own for a chat, to collecting and delivering essential food. VOLUNTEERING Social isolation has not gone away either, If you would like to volunteer to support that is why the befriending telephone Colchester’s vulnerable residents, service they initiated during the pandemic organisations/ charities or just will continue to operate which has been a generally help during the ongoing lifeline for many. coronavirus crisis please contact They are also still supporting the Community360 at discharge of patients from the hospital [email protected] and carrying out follow up welfare calls, or call 01206 505250 as well as offering our Transport Service in Colchester and Maldon, which includes prescription delivery and transport to vaccination centres. To find out more about local voluntary groups and Community360’s projects, call their team of social prescribers on 01206 505250 or email [email protected] If you are also able to help others in your community, please call or email them.

www.colchester.gov.uk/coronavirus 171

THINGS TO CONSIDER WHEN VOLUNTEERING

VOLUNTEER CODE OF PRACTICE • Carry your mobile phone and ensure Do someone knows where you are. • Practice infection control measures, DON’T including social distancing and • Continue volunteering if you develop wearing PPE (where advised). symptoms. • Visibly display your identification. • Go into people’s houses. • Be courteous, recognise vulnerable people may be stressed and anxious. • Take any payment for services or goods provided, unless following • Respect people’s needs, culture and specific instruction. customs. • Offer advice on benefits. • Maintain confidentiality. • Fill in forms on their behalf. • If using your own vehicle, ensure this is done so safely and legally. • Request any personal or financial information about the people you visit. VOLUNTEER ESSEX • Offer services beyond those instructions you have received, Registration is now OPEN for any including childcare or personal care. residents or businesses who want to • Contact or meet vulnerable people, volunteer in their local area. By using except to carry out tasks you have one of the forms below, your details will been asked to perform. be passed directly to the group or groups that are operating near to you: • Share any persona; information you INDIVIDUALS BUSINESSES have been given, including posting information on social media relating to FACEBOOK GROUPS / vulnerable people, staff or other VOLUNTEERING GROUPS volunteers. INVOLVING AND MANAGING VOLUNTEERS DURING THE CORONAVIRUS PANDEMIC This website provides a wealth of information on working with volunteers during the current pandemic - from safeguarding, DBS checks, data protection, paying for goods and services and much more.

www.colchester.gov.uk/coronavirus 172

Consider, are you well enough to USEFUL LINKS volunteer? Your safety and limiting the What you need to know about data spread of the virus is a priority. Don’t put protection yourself or others at unnecessary risk. Safeguarding guidance Hand hygiene is critical: Ensure you have access to handwashing facilities Coronavirus: How to help safely. before and after every contact, or use COVID-19 guidance for voluntary, had sanitiser with 60% alcohol. community and social enterprise. Delivering shopping and prescriptions: Leave shopping and prescriptions at the doorstep. Knock at A GUIDE FOR COVID-19 the door and wait 2m away. Wash or RESPONDERS clean hands with sanitiser. For anyone in a supportive role during Money: Coronavirus can live on money the pandemic form NHS workers to for 24hrs. Where possible use electronic volunteers this guide covers topics banking or shopping e-cards. Do not such as Your well- being, Supportive take credit or debit cards or PIN communication in everyday numbers. If possible, wear gloves when interactions and supporting people who handling money. Always clean your are experiencing stress. These basic hands afterwards. skills are at the core of supporting the emotional well-being of others during Lack of response: If you are supporting this challenging time. an elderly or vulnerable person you need to have an agreement on what to do if The guide will show you how to use you arrive and there is no response. This these skills to look after yourself and will differ from person to person. how to help others feel supported through your interactions. Other things to remember: People may well be lonely and may want you to come in and have a chat. You need to say no if you are going to protect them. You could stop and have chat at their doorstep as long as you are 2m away. You can also swap telephone numbers and let them know you are available for a chat if they are feeling anxious or lonely.

www.colchester.gov.uk/coronavirus 173

URGENT CALL OUT FOR SPECIALIST VOLUNTEERS AND VACCINATION MARSHALS

Specialist Volunteers volunteering opportunity and make it Community360 is calling for volunteers to easy and rewarding for you to give back. help support all partners to care for our You will be part of a team and could loved ones, as the NHS and other really make a difference to the local colleagues struggle with the discharge of population. patients from hospital to their homes and The CCG are happy to provide training to help with their recovery process. and PPE to keep everyone safe while Volunteers are urgently needed to help helping others. with all areas of support from domiciliary Anyone interested can apply directly care, specialist rehabilitation, to just 01206 505250 or go to Volunteer Essex providing a listening ear and supporting https://www.volunteeressex.org/ care homes who are in need of extra opportunities/covid-community-support- help. 12421/ They are urgently looking for Vaccination Marshall Volunteers occupational therapists, physiotherapists, personal trainers and sports exercise/ With the NHS ready to deliver the COVID injury personnel to help with motivation -19 vaccination programme, and rehabilitation. Carers, catering and Community360 are looking for additional chefs to administration and clerical Vaccination Marshall Volunteers across professions. All who could play a part in Essex. helping the recovery of patients in their Community360 have already been own homes and the day-to-day work of supporting events as part of the care homes, down to supporting people Government COVID vaccination role out to stay safe and well within their own in Colchester, Maldon and Braintree. home settings that don’t need to be in Staff and volunteers have been on hand hospital. If you have been furloughed or to assist the CCG and GP’s with booking retired recently and would like to use your in patients, temperature checks, car park free time to volunteer in Colchester, you and queue management along with after could be just what they are looking for. care welfare for all patients. They urgently need expert skills to For further information on how to enquire support the local community, and your about becoming Vaccination Marshall friends and family. Volunteer log onto:https:// If you have specialist skills and would like www.volunteeressex.org/ to use them to support a good cause, opportunities/primary-care-centre- C360 can match you to the right vaccination-support-12397/

www.colchester.gov.uk/coronavirus 174

UTILILTIES

Pre-Payment cards don’t already have a membership card. If you have payment cards for your UK POWER NETWORKS electric, please see the following If you need information on a power cut, advice. This link has some good you can, visit Power Cut Map for live information on what each energy updates, tweet them at company is doing to support their @UKPowerNetworks or telephone customers, currently. customer service team, 24 hours a day, You can ask for pre-loaded payment on 105 or 0800 3163 105. Calls are free cards to be sent to your house. Most from a landline or mobile phone. If you energy companies have put a hold on live in London, the East or South East of any debt too. England, then being on the Priority Services Register will ensure you will receive extra support if you experience a power cut. ANGLIAN WATER There are over 20 ways to get in touch Have free Priority Register for the most including our website, on Twitter vulnerable that provides the practical @ukpowernetworks, or call 105 support. Aimed at a wide range of people, from those with sight, hearing or WARM HOME DISCOUNT SCHEME mobility difficulties, to parents with You could get £140 off your electricity bill babies under 12 months old. Offers a for winter 2020 to 2021 under the Warm wide range of support, such as reading Home Discount Scheme. meters for customers who find it difficult The money is not paid to you - it’s a one- and sending out bills in Braille. Or if off discount on your electricity bill, someone’s struggling to pay a bill, they between September and March. can set up payment plans or look at switching to a tariff that’s a better fit. The You may be able to get the discount on website also has tips for saving water. your gas bill instead if your supplier provides you with both gas and electricity. ESSEX LIBRARIES ONLINE Contact your supplier to find out. You can borrow eBooks or audiobooks The discount will not affect your Cold free from Essex Libraries online. You Weather Payment or Winter Fuel need to download the app ‘Borrowbox’ Payment. and use your public library card to login in. It will ask you for your password which is usually your date of birth. You can join the public library online if you

www.colchester.gov.uk/coronavirus 175

HELP CONTROL THE VIRUS

Energy Supplies: Here you can find To protect yourself and others, when advice and answers to questions you you leave home you must: may have on managing your energy WASH HANDS – wash your hands supply during the outbreak. regularly and for at least 20 seconds. Information will continue to be updated. COVER FACE – wear a face covering over your nose and mouth in indoor www.ofgem.gov.uk/coronavirus-covid- settings where social distancing may be 19/ coronavirus-covid-19-and-your- difficult and where you will come into energy- supply contact with people you do not normally Tips for saving energy can be found meet here Energy Saving Trust and uswitch MAKE SPACE – stay 2 metres apart from people you do not live with where STRUGGLING PAYING YOUR BILLS? possible, or 1 metre with extra precautions in place. Citizens Advice: Help with your energy bills If you feel unwell with symptoms of coronavirus, get a test and do not leave Advice for people struggling to pay the house for at least 10 days or until essential bills because of coronavirus you get a negative result. PHONES, DATA AND WI-FI Reducing transmission of coronavirus - Apps to help you stay in touch: you can what you can do to help. video call in groups or one-to-one using apps like WhatsApp and Zoom and you can chat through apps like Facebook Messenger. Tips on using less data How to use less data on your iPhone How to use less data on your Android phone

www.colchester.gov.uk/coronavirus 176

CBC SERVICE UPDATES

Events CLOSED Colchester Amphora Trading Ltd is Hollytrees Museum working with event organisers and promotors to deliver events across Hollytrees Museum remains closed. indoor and outdoor venues in line with government guidance prior to the 19th July 2021 when it is hoped Step 3 restrictions will be lifted. DISRUPTED Environmental

You can continue to report Animal services environmental and noise concerns. Our Pest Control service is operating; However, the Weekend Noise Service is however, bedbug treatments are suspended. currently unavailable. Advice can be Aqua Springs given on the self-treatment if required. Aqua Springs Spa and a selection of Bereavement services beauty therapy treatments have re- The crematorium and cemetery can opened, but the saunas, steam room, hold funerals with up to 60 mourners in aromatherapy room and salt inhalation the chapel and any reasonable amount room remain closed. Visitors must book at a graveside, providing social before visiting the spa. distancing measures can be followed. A Weddings maximum of 6 people may attend an ashes burial or wake. Colchester Wedding venues at the Town Hall and Colchester Castle are The cemetery and Garden of open for business and events, operating Remembrance will be closed to visitors, to government guidance including social except for those who are attending a distancing and reduced capacities until funeral, attending the scattering or the 19th July 2021 when it is hoped burial of ashes, or visiting the grave or Step 3 restrictions will be lifted. memorial of a loved one. The Book of Remembrance, Prayer Room and the crematorium office remain closed to visitors. Visitors must follow current guidelines.

www.colchester.gov.uk/coronavirus 177

Community services NORMAL Community 360 are supporting residents in need with food and medical supplies. Northern Gateway Sports Park Outdoor gyms, skateparks and sports The Northern Gateway Sports Park has courts opened, but group fitness classes will not All sites are open. We ask that you read be operating until further notice. All our COVID-19 safety guidance before you activities must be booked before visiting visit. the Sports Park. Visitors can enjoy the Parking open green spaces without booking. Find out more about the Northern Gateway Our car parks are open and we encourage Sporks Park. contactless payments using MiPermit. Benefits and local council tax support Colchester Market Housing support, benefits and Council Tax We ask that all visitors follow social services are operating as normal. distancing advice when shopping locally. Find more information at Colchester Helpline Market. Helpline is running as normal to provide an Business support alarm, response and monitoring service for older and vulnerable people living in The Council is asking all businesses to Colchester and North Essex. Call 01206 apply for a business support grant, even if 769779 or visit helplineplus,co.uk. they're not currently eligible, ahead of additional funding. The business support Colchester Castle grant application form only needs to be To ensure all visits are safe, anyone completed once, and we will contact wishing to visit will need to call ahead and businesses if we need additional book a timed entry slot. Simply pick a time information or if they're eligible for grants at between 10am to 4pm (Mon-Sat) and a later stage. 11am to 4pm (Sun) and call 01206 282939 Housing to secure your booking. If you hold a Castle Resident or Membership Pass you will still Visit Colchester Borough Homes for the be required to book a timed slot to visit. latest service updates. Natural History Museum Parks and countryside sites Parks and countryside sites are open, but The Natural History Museum is now open visitors must follow government guidelines. as usual. Visit colchester.cimuseums.org.uk/visit/natural- Visitor Information Centre history-museum for further information Colchester's Visitor Information Centre is open. A maximum of four people, who

www.colchester.gov.uk/coronavirus 178

must be from the same household or can aggravate pre-existing conditions, bubble, will be admitted at a time. like asthma and COPD. That is why we Recycling and rubbish are asking residents to think about their neighbours and not to dispose of waste Recycling collections are operating as (garden or any other) by burning it. For normal. advice on how to reduce, reuse and store Leisure World your recycling click here. All Leisure World Centres have reopened, but group fitness classes will not be operating until further notice. All activities must be booked before visiting Leisure DOG WASTE AND LITTERING World. Please remember that it is an offence to Playgrounds drop litter or fail to pick up after your dog. Please remember to put litter in a bin and Playgrounds are open. We ask that you to bag and bin dog waste. Both litter bins read our COVID-19 safety guidance before and dog waste bins continue to be you visit your local play equipment. We ask emptied by the council. You can report that you read our COVID-19 safety guidance before you visit your local play full bins here. equipment. If you are a dog owner, you are required Building Control by law to clean up after your dog in public We continue to offer a near fully places. That includes roads, pavements, operational service. However, there are parks, car parks and all shared open some current changes put in place around spaces. site visits and inspections. All staff are working remotely. Full guidance can be If there isn’t a dog bin on your dog found at Building Control service changes. walking route, it’s your responsibility to pick up and take your dog’s waste home with you. Under the Dogs (Fouling of Land) Act 1996 it is an offence not to AVOID LIGHTING BONFIRES DURING clean up your dog’s mess properly. CORONAVIRUS CRISIS CBC know that it is hard right now for We will take enforcement action against residents to manage their rubbish and anyone who is witnessed letting their dog recycling because of our reduced service, foul in public without cleaning it up or but we would please ask you not to burn anyone seen dropping litter. it. There are serious health implications linked to bonfires. Smoke from bonfires

www.colchester.gov.uk/coronavirus 179

HOW TO KEEP WELL DURING CORONAVIRUS (COVID-19)

fruits, nuts, olives, dips and veg to dip into them! Planning meals throughout the day can be helpful too. VITAMIN D The body creates vitamin D from direct sunlight on the skin. However, between October and early March we don’t get enough vitamin D and whilst you can get some from certain foods, the NHS recommends that we all consider taking 10 micrograms of vitamin D a day to keep STAY ALERT bones and muscles healthy throughout We can all help control the virus if we all the winter months. You can buy vitamin D stay alert. This means you must: supplements from most supermarkets, pharmacies and health food stores. • Stay at home as much as possible.

• Work from home if you can. WHAT ARE THE BENEFITS OF EXERCISE? • Limit contact with other people. Physical benefits of exercise include: • Keep your distance if you go out (2 metres apart where possible). 1 metre • Physical resilience: Our body fights plus only applies when you can viruses with our immune system, mitigate the risks by taking other which is strengthened with exercise. precautions There is the added benefit of increased oxygen in the lungs. • Wash your hands regularly. • Better blood circulation: Exercise • Do not leave home if you or anyone in your household has symptoms. pumps blood (including those handy white blood cells) around the body to where it’s needed for repair. EAT WELL • Stronger bones and joints: While Eating healthily can often be more we’re sitting down working from home challenging when spending more time at everyday, our bones and joints are home. There may be more temptations suffering. Exercise helps keep them around, for example. By eating a range of in tip-top condition. fruits and vegetables you can help boost • Stress reducing: Exercise helps to your immunity. regulate the levels of cortisol, the Try to stock up on healthy snacks like

www.colchester.gov.uk/coronavirus 180

Mental health benefits of exercise

include: • Reducing stress: Many people say that exercise is one of the main ways they reduce stress so with more of us working from home than ever before,

we’ll need to keep stress levels low. • Creating resilience: Due to the physical challenges of exercise, it

helps us create positive coping Leisure World have launched a Free strategies and helps to develop fitness app so you can enjoy the mental resilience. benefits of regular exercise from home! • Releases endorphins: The famous It has a range of Train at Home ‘feel-good’ hormones make us feel workouts, from easy to hard, so great, a key feature in improving our everyone can challenge themselves mental health through lockdown. and have fun, no matter their abilities. • Reduces mental fatigue: By It’s our small way to try and help you changing up our daily routine with get through this difficult time. exercise, we can avoid the mental Create your account today, here fatigue that comes with doing the same thing, in the same place, every day. stress hormone, in our bodies. • Improves our sleep quality: Better • Weight management: Exercise sleep has been proven to help those burns calories, which helps many of struggling with their mental health us stay at a healthy weight, which in during difficult times due to the turn keeps our lungs and hearts physical benefits it creates. healthy. • Improved quality of sleep: If you find yourself waking up early in the morning or struggling to get to sleep at night, then exercise could be the answer. In turn, sleep helps our cells repair themselves, along with helping the immune system and our general health.

www.colchester.gov.uk/coronavirus 181

Things to do you best and wearing what you’ll feel Walk Colchester and Cycle Colchester most comfortable in. Every week on are local organisations which promote Monday, Wednesday and Fridays, a new and recommend physical activity and challenge is set. access to the local green environment: Active Essex have launched a livestream paths, trails, parks, woods and open YouTube channel which features a full spaces. timetable of different activities by Essex As well as guidance on Getting active at deliverers to keep us moving more. The home, Sport England’s Join the following week’s timetable is launched Movement campaign provides all the every Sunday. latest advice on getting active, with tools Physical activity helps our body and mind to help you make the most out of the in many ways, and you can read more fresh air during your exercise. The Active about getting the right amount of exercise 10 app from the NHS is a great way to at Essex Livewell. help you monitor and gradually increase your brisk walking levels over time. If you’re feeling anxious in these uncertain Finding your Feet Walks times you could also consider some of C360 are offering guided walks to the Walking Meditations from Headspace. encouraging people to get active, support Alongside walking and running, cycling is their mental and physical well-being and one of the simplest ways to get active socialise at a safe distance. The walks are outside and can be done with the whole designed to be a relaxed walk around a family. British Cycling have created Lets one-mile route. They currently offer 3 Ride Local to encourage safe and walks: responsible cycling - the website includes Tuesdays 10.30am starting and finishing at tips and advice on riding locally, as well Norman Way, Prettygate CO3 4PS as instructions on teaching children how Thursdays 2.00pm starting and finishing at to ride. Circular Road East Lower, Abbey Field Daily Mile at Home is an easy and fun CO2 7GA way to keep fit and maintain good health Wednesdays 11.30am starting and and wellbeing for you and your children. finishing at Castle Park War Memorial The Daily Mile guidance for schools has Places are currently limited to 5 attendees been adapted for use at home to achieve per walk. To book your place or find out the same benefits. further information please call 01206 This comes from as little as 15 minutes or 505250.Email [email protected] more of walking, running or jogging in the fresh air – doing it at whatever pace suits

www.colchester.gov.uk/coronavirus 182

The Sport for Confidence team After lockdown they hope that these continue to support and deliver classes will go into a Zoom space - or an meaningful physical activity sessions to in-person space so they can continue to anyone that faces barriers to participation connect but for now, they want to in North Essex. Whether you face encourage people to take part in their barriers from a learning disability, the sessions and engage in dance during ageing process or mental health, the lockdown for their own physical and team will support you from the moment mental health and wellbeing. you walk through the door. You have access to a full timetable of activities ranging from Seated Exercise to Inclusive Dance. The team ensure sessions are inclusive by creating adaptive, active and most importantly fun sessions! Sessions are online or at Colchester Leisure World. To find out more please email [email protected] or call Sophie on 07394 564941. Dance Network Association Lockdown Dancing through....programme. There should be something on this programme for absolutely everyone. They have classes for • Families and early years: Active Monday's and Welcome to the World. • Young adults: Dance Club and Contemporary for a Curious Mind • Working adults: Contemporary for a Curious Mind, Dance and Stretch your Mind Down, Take a Seat and Postivi-TEA • Older adults: Take a Seat, Dancing with Parkinson's, Dance and Stretch your Mind Down.

www.colchester.gov.uk/coronavirus 183

ANXIOUS OR WORRIED

Staying at home for a prolonged period You can call NHS 111 if you or someone can be difficult, frustrating and lonely for you know needs urgent care, but it’s not some people and that you or other life threatening. household members may feel low. Also, • If you have an existing mental health now lockdown is easing you may feel problem and your symptoms get worried or anxious about going out and/ worse. or meeting people. It’s important to remember to take care of your mind as • If you experience a mental health well as your body and to get support if problem for the first time. you need it. • If someone has self-harmed but it The Livewell Campaign highlights 7 does not appear to be life threatening, steps we can all take to support our or they’re talking about wanting to mental health during this time and self-harm. includes links to the latest government • If a person shows signs of possible advice on looking after our mental health dementia. and that of children and young people. If a person is experiencing domestic North Essex Crisis Café violence or physical, sexual or emotional The Crisis Café provides a safe, abuse. Dial 111 and select the option for welcoming space where people mental health crisis (option2) for experiencing emotional distress or immediate and specialist support 24 mental health crisis can receive support hours a day, 365 days a year. The service outside normal working hours and is a is for people aged over 18 and over and community based alterative to crisis aims to ensure those in need of support mental heath services can access it quickly when they need it most. The Crisis café is open 7 days a week, excluding bank holidays from 5pm to MIND telephone lines will remain open 10pm and you can self refer by Monday to Friday 9am–5pm on 01206 contacting 0300 330 9492 764600. Alternatively, you can send them an email [email protected].

www.colchester.gov.uk/coronavirus 184

In addition, the following is a list of mental health charities and organisations for both adults and young people that are contactable for support and advice:

ADULTS Friday, 9.30am– 5.30pm Mental Health First Aid (MHFA) Men’s Health Forum offers 24/7 stress Provides a toolkit that helps everyone to support for men by text, chat and email. support their mental health while working OCD Action provides support for people from home. with OCD. Call them on 0845 390 6232 Links for Deaf people including British (Monday to Friday, 9.30am-5pm). Calls Sign Language videos and access to cost 5p per minute plus your phone NHS 111. provider’s access charge. Mid and North East Essex MIND In Samaritans provides confidential support need of counselling? Call Monday – for people experiencing feelings of Friday 9am – 5pm 01206 764 600, email distress or despair. Phone: 116 123 (free at [email protected] or visit 24-hour helpline). their website for more information. Textcare provides comfort and care via Live Well Link Well is a free and text message, sent when the person confidential social prescribing service that needs it most. provides practical or emotional support of SHOUT Crisis provides 24/7 anonymous a non-medical nature. They can help you text support for when you feel you can’t to access support with a range of areas of cope. Text “SHOUT” to 85258 for non- health and wellbeing, including judgemental support. maintaining mental wellbeing, supporting Zero Suicide Alliance Have a link 20 independence, looking after someone, minute module to support those who are getting out and about, and social in touch with people who might be really isolation. If you live in mid Essex and are struggling over the next few months. It is over 18, you can contact the service also helpful for community members as it without having to go through your GP. has a section about talking with family Call 03003039988 (Monday to Friday and friends. It is free to access. from 8am to 7pm) or email [email protected] Specialist advice for those living with Diabetes. The Diabetes UK helpline is Anxiety UK provides support if you have also open Monday to Friday, 9am to 6pm, been diagnosed with an anxiety at 0345 123 2399 for anyone living with condition. Call 03444 775 774 (Monday to diabetes, their friends or family and

www.colchester.gov.uk/coronavirus 185

anyone else with concerns. CHILDREN AND YOUNG PEOPLE #quitforCovid It is vitally important to Essex Child and Family Wellbeing quit as smokers are less protected Service ‘Chat Health’ enables all 11-19 against infections. For support to quit year old’s to text their school nurse on smoking please contact Essex Lifestyle 07520 615734 to discuss their mental Service on 0300 303 9988. Or visit Essex health and receive confidential advice lifestyle service - stop- smoking and support. Combatting loneliness and isolation Inspire Suffolk new free Wellbeing Service to support any young person Access online Narcotics Anonymous aged 16-25 years and living in Suffolk meetings. To access an online meeting and Essex. on a smart phone download and install the GOTOMeeting app. KOOTH offers young people free, safe and online support. In meeting Id box type ‘ukna or 437-754- 909, (skip and email) then enter your PAPYRUS young suicide prevention name and save. You can then access the society. Call 0800 068 4141 (Monday to daily sound only meetings. Friday, 10am to 10pm, 2pm to 10pm on weekends and bank holidays). Meetings are every morning at 11am and every evening at 7.30pm. YoungMinds offers information on child and adolescent mental health, services Laptop/desktop users can go to https:// for parents and professionals. Call 0808 www.gotomeet.me/ukna and sign in the 802 5544, (Monday to Friday, 9.30am to same way. 4pm). You can also download the Zoom app Essex Youth Service provides Children and scroll down the list of online and Young People Early Intervention meetings Mental Health Services (CYP MHEIS). If you would like to speak to someone for more information about the services CYP MHEIS offer and to find out about what support might be available for you please call their Single Point of Access team on 0300 300 1600 from 9am-5pm, Monday – Friday. Guidance on supporting children and young people’s mental health and wellbeing.

www.colchester.gov.uk/coronavirus 186

y.e.s Counselling service offers an empathetic, supportive and confidential There is information on several listening ear to children, young people websites about looking after your and their families across Colchester and mental health. Tendring around any issues that they The Livewell campaign provides local may be struggling with. If YOU are and national mental & physical health between 11 - 19 years old or are the and wellbeing information including a parent or carer of a child or young person useful guide on 7 steps to mental who is struggling, and need to talk to wellbeing while at home. someone please call Maria Hales on Visit the NHS mental health and 07436 805270 between 11am & 2pm wellbeing advice website for self- Monday—Thursday. Or family therapist assessment, audio guides and Karen Atwell on 07484 091578 Mondays practical tools, if you are experiencing or Wednesdays between 11am & 2pm. If stress, feelings of anxiety or low mood. phone lines are busy please leave a number and your call will be returned as If you already have a mental health soon as possible. problem, you can access comprehensive guidance provided Check the website for information and by Mind. links to practical and emotional support and also check out our Facebook page SUPPORT AND ADVICE FOR PEOPLE AFFECTED BY DEMENTIA If you or someone you care for are worried about coronavirus (COVID-19) and need support and advice, call the Dementia Connect support line on 0333 150 3456. Alzheimer’s Society Website for the most up to date information and advice. Join Alzheimer’s Society online Community Talking Point where you can connect with others affected by dementia in a similar situation. Use this Dementia Connect online support tool to find dementia information and support that is right for you.

www.colchester.gov.uk/coronavirus 187

ANXIOUS OR WORRIED ABOUT LOCKDOWN EASING

Lockdown has been difficult for many of Angry frustrated us, for lots of different reasons. In full This may be because people aren’t lockdown things might have felt more following social distancing rules, and certain or predictable, as the rules were you’re not able to avoid them. Or clearer. But now that lockdown because you think the changes are restrictions are easing things might feel wrong. less clear, and there may be new Other people may seem to have more challenges. It can feel stressful when freedom than you, if you live somewhere things are changing with more restrictions. Or it may feel like What might I be feeling about the changes will make your work more lockdown easing? difficult or higher risk. Anxious, afraid, or panicked Conflicted or confused You may worry about there being an Feeling conflicted or confused is natural increase in coronavirus infections, or when there is a lot of change. For about getting the coronavirus vaccine. example, you may want to socialise more The world may now seem unsafe, if it’s allowed, but feel like perhaps you whether or not you felt like this before the should still stay at home. You may feel pandemic. especially conflicted if the people around Low, hopeless or tired you seem to feel differently about the changes to the rules. You may struggle to see how things will improve, or return to how they used to Stressed or unprepared be. You may feel stressed or nervous about You might feel even more tired and more change and uncertainty, or hopeless if you previously had protective of your lockdown routine, if you coronavirus symptoms and are still found that some aspects of lockdown experiencing their effects. If these have been positive for your wellbeing. symptoms last for a long time, it is This might make you feel conflicted about sometimes known as 'long Covid'. returning to how things were before. Change and uncertainty can also be very A sense of grief or loss tiring so you may be feeling exhausted You may be grieving for people who have from the stress of managing all the died, or from other types of loss, such as uncertainty. the loss of a job, opportunities or a sense of community.

www.colchester.gov.uk/coronavirus 188

Reluctant or unmotivated Under pressure You may be struggling to feel motivated. You may be under pressure to return to For example, you may feel reluctant to work when you can’t, or when you feel it’s rearrange events that couldn’t happen not safe to. Or pressure to continue during full lockdown. This could be big working from home, even if you’ve found birthday celebrations or weddings, or it a difficult experience. everyday things like barbecues, meet- Unsupported or disregarded ups, or dating. You may feel unsupported. For example, Lonely or isolated if you're asked to go back to work without You may be struggling with feelings of having access to things like childcare, loneliness. If you don’t have many people personal protective equipment (PPE), or to connect with, you may also be finding safe transport. it difficult to see lots of media stories Remember: about people socialising again. There's no 'normal' response to changes Uneasy about relationships to lockdown. Your feelings may be You may feel uneasy about relationships affected by lots of things that are out of that have changed during lockdown. your control. Distrustful Your feelings might change. You might feel one way one day, and another way You might feel distrustful of the the next. It might not feel logical. government’s reasons for changing the rules, or how things are portrayed in the media. Powerless you may feel like you don’t have a say in anything that’s happening. A sense of injustice You may feel a sense of unfairness about how the pandemic or the lockdown restrictions have affected different people. For example, if you’ve been asked to go back to work when others are still able to stay at home and you feel this isn’t fair.

www.colchester.gov.uk/coronavirus 189

What could help manage these Let people know what you feel feelings comfortable doing and don’t feel Talk to someone you trust pressured into doing more than you want to. Likewise, don’t pressure other people It might feel hard to start talking about into moving at your pace. Everyone will how you are feeling. But many people have their own thresholds of what they find that sharing their experiences can are happy doing which we’ll need to help them feel better. It may be that just respect, even if you disagree with them. If having someone listen to you and show you’re going to the shops for the first they care can help in itself. .Talk to time, you might want to make a list before people you trust about how you are you go so that you can quickly complete feeling. You may be surprised to find that your shopping. Think about what would many of your friends and family are work for you to make the transition experiencing the same worries. Find out easier. If you’re finding it hard to manage what they’re doing to help manage their your worries or feel like this is stopping concerns and see if there are things you you from doing the things you want to do, can do together. you might find talking therapies could If you aren't able to open up to someone help you to cope. close to you, you can call Samaritans any Make choices to control the things you time on 116 123. can Give yourself time Although the coronavirus outbreak Everyone has their own response to means that your choices are limited, try lockdown changes, and it’s important to to focus on the things you can change, take things at your own pace. The first rather than the things that are outside few times you go outside might make you your control. For example, limiting the feel anxious. You can help manage this amount of news you read when you are by taking small steps at a time. struggling may help. Work out what you’re most worried about Try self care and make a plan for how to make it more There are lots of things you can try to manageable. There are lots of ways to do take care of your own mental health and this. If you’re meeting up with a friend but wellbeing. See MIND’S pages on worried about going to a busy place, see coronavirus and your wellbeing and if you could meet outside instead or in the coping with mental health problems morning, when there are likely to be during coronavirus to find helpful tips for fewer people about. supporting yourself.

www.colchester.gov.uk/coronavirus 190

Explore different techniques to help manage your anxiety. You might find it calming to listen to music, podcasts, or audiobooks when you go outside for the first few times. You could also try doing some breathing exercises or meditation to help calm you before you leave the house or when you get back. Find out more about mindfulness. Try online peer support MIND runs an online peer support community where you can share your experiences and hear from others. They welcome people from all backgrounds, with different aspects of the coronavirus whatever you're going through right now. pandemic. This includes support for bereavement, work and parenting. If you’re going back to your work, you may feel especially worried. Seek help Talk to your manager or organisation If you are struggling with your mental about your concerns and see if any health, it is ok to ask for help. A good adjustments could be made to help you place to start is by speaking to your GP, feel more comfortable. The government or your mental health team if you have have provided guidance for workplaces to one. make them safer for people as well as The NHS and other services have guidance for those are considered more adapted to the coronavirus outbreak. vulnerable to COVID-19. You can find There are video and telephone this guidance here and may wish to have appointments available, if you need to a conversation with your employer about speak to someone. how they are making your workplace safe or supporting you to work from home if possible. Get practical support from organisations who can help MIND’s coronavirus useful contacts page lists lots of organisations who can help

www.colchester.gov.uk/coronavirus 191

COMMUNITY SAFTEY

STAY SAFE AT HOME CORONAVIRUS SCAMS These are very challenging times for us The Department for the Economy’s all, and while the governments advice is Trading Standards Service (TSS) is to stay home, for some people, home is warning people to remain vigilant not a safe place. If you are living with following a rise in reports of coronavirus- domestic abuse and feel even more related scams. isolated and at risk please remember Action Fraud, the UK’s national reporting there is help available. centre for fraud and cybercrime has Stay Safe at Home is a new initiative to already reported total losses during raise awareness of five common risks lockdown amount to over £4.6 million. people may face at the moment. With many people continuing to be • domestic abuse. isolated from family and friends and with • child abuse. their guard potentially lowered they are

• accidental fire/fire safety. becoming vulnerable to fraudsters.

• fraud. Common Covid-19 related scams include: • bogus callers. Support the campaign on social media by Fake lockdown fines - Bogus text using message with scam message claiming to be from the Government, telling the #ProtectingandServingEssex, recipient their movements have been #StaySafeAtHome and monitored through their phone and they #StayHomeSaveLives. must pay a fine or face a more severe penalty. More information can be found here Anti–virus kits claiming to cure or prevent Covid-19. Fake companies offering to obtain Safer Colchester Partnership refunds for individuals who have had their for up to date community holidays cancelled. safety advice. Online shopping scams where people order protective face masks, hand sanitiser and other products that are never delivered. Fake products that are delivered can often be dangerous and unsafe and not gone through the proper

www.colchester.gov.uk/coronavirus 192

Fake Products / Websites collecting donations for a Covid-19 Fake coronavirus (COVID-19) testing/ ‘vaccine’. treatment kits are been produced and sold worldwide. These kits contain Things to look out for. harmful chemicals and police are • Fraudsters can fake telephone and warning anyone who has bought one of text numbers so it might appear that these kits not to use it. Report to Action the call or text is from your bank when Fraud, quoting “Trinity CV19 treatment it isn’t. kits • The caller will try to create a state of panic and fear, pushing you to act testing. quickly. Please take a moment to Criminals targeting older people on think calmly about what you’re being their doorstep and offering to do their asked to do. shopping. Thieves take the money and • The fraudster might know your do not return. personal details that you think only Coronavirus-themed phishing emails your bank will know – i.e. mother’s which try to trick people into opening maiden name and your address. malicious attachments that allow • Fraudsters can gather these details in fraudsters access information such as the days and weeks running up to the passwords, email logins and banking fraud attempt from social media, and details. other sources Doorstep cleansing services that offer • The caller might take you through to clean drives, letterboxes and security questions, just like the bank doorways to kill bacteria and help would, to make it seem more real prevent the spread of the virus. What to do Scammers targeting people on Hang up and wait at least 10 minutes benefits by offering to 'help' them apply before making any further calls or use a for interest-free government loans - once the scammers have the victim’s personal different phone (fraudsters can keep the details they use them to apply for an line open). advance loan of Universal Credit which Call the number on the back of your the scammers take, causing the victim’s card or from a trusted source like the normal benefit payments to stop and website. leaving them with large loans to repay. Don't give any sensitive financial or Donation scams - There have been personal information out to people who reports of thieves extorting money from call you out of the blue. consumers by claiming they are

www.colchester.gov.uk/coronavirus 193

Contact your bank immediately if you think you are a victim of a scam. Test and trace scam warning EVERYONE has been warned to be on their guard after scammers posing as workers from the NHS Test and Trace service made calls in Essex asking for payment for coronavirus tests. Those contacted were told they have been in contact with someone who has tested positive for Covid-19 and are then told they must purchase a test over the unable to deliver a parcel and that you phone. need to contact them on 0906 6611911(a The genuine advice is that if you've been premium rate number). If you call the in close contact with someone who has number and you start to hear a recorded coronavirus and need to self-isolate, you message you will already have been may get an email, text or phone call from billed £315 for the phone call. NHS Test and Trace, however no one If you do receive a card with these would be advised to get tested unless details, then please contact Royal Mail they had symptoms, and if they do, they Fraud on 020 7239 6655. For more would never be asked to purchase a test information see the Crimestoppers or give their bank details. website Parcel Delivery Scam Please be aware that the premium rate A card is posted through your door from number may change but nevertheless a company called PDS (Parcel Delivery please do not call any number stated on a Service) suggesting that they were card from PDS

www.colchester.gov.uk/coronavirus 194

COVID-19 vaccination scam alert Some people are receiving fraudulent calls and text messages offering the COVID-19 vaccination. In some cases, people are asked to press a number on their keypad or to send a text message to confirm they wish to receive the vaccine. Doing so is likely to result in a charge being applied to their phone bill. In other cases, callers are offering the vaccine for a fee or asking for bank details. People are warned to be alert to these scams. The vaccine is only available from the NHS and the NHS will contact you when it is your turn. At present, appointments are only being offered to the public over 80 years old. The NHS will NEVER ask you to press a button on your keypad or send a text to confirm you want the vaccine, and NEVER ask for payment or for your bank details. If you receive a call you believe to be fraudulent, hang up. If you believe you have been the victim of fraud or identity theft you should report this directly to Action Fraud on 0300 123 2040. Where the victim is vulnerable, report it to Essex Police online or by calling 101.

www.colchester.gov.uk/coronavirus 195

www.colchester.gov.uk/coronavirus 196

FOR ADVICE ON SCAMS all times, even if just popping out for a Citizens Advice Consumer Helpline on moment, or zone off areas before 0800 2231133 going to bed. To report a scam call Action Fraud on • Leave lights on timers or radios on in 0300 1232040 the rooms you use the most, invest in a TV simulator such as ‘Fake TV’ to Contact your bank if you think you have make it look like you are in. Fit been scammed external lighting using energy saving Little Book of Scams bulbs or LED’s which are activated by Victim Support Advice for Individuals a dawn to dusk sensor. If burglars see Scammers and Fraudsters your house has security lighting they are less likely to approach for fear of Victim Support Advice for Groups being seen. Scammers and Fraudsters Colchester Neighbourhood Watch • Secure your boundaries and ensure access to your back garden is not Friends against scams aims to protect easily obtained, lock gates and and prevent people from becoming consider some spiky plants. Look out victims of scams. for climbing aids such as wheelie bins SECURE/PROTECT/ that may make it easier for the burglar to get in. Keep sheds, garage and PREVENT other outbuildings locked securely, as they may contain valuable items or As lockdown eases and more people tools that may be used to break into leave reh house to socialise houses are your house. more likely to be burgled in the evening. • Use forensic marking or other • Put lights on timers in the rooms you property marking methods to identify use most to make it look like you’re in. your property and display any product signage/labels. Keep an inventory of • Close and lock all windows and doors your property including serial numbers every time you leave the house or go and photographs. This can be done in to bed. Make sure that the door is a paper version or on an online asset locked properly i.e. lift the handle, turn recording product. Make sure you the key and then remove the key include details such as identifying ensuring that it is available for you to marks, value, and purchase date. exit in case of emergency but out of sight from prying eyes. • If you have a burglar alarm use it at

www.colchester.gov.uk/coronavirus 197

Advice From The Fire Service A few key messages from the Fire (children / pets/ phone calls etc) being Service; with more people in their homes a high proportion of incident causes please remember: with the kitchen left unattended. • A minimum of one smoke detector is • Hand Sanitiser in Cars: You may advised on each floor of a property. have heard reports that hand Test your smoke alarm. Smoke sanitisers left in cars can pose a fire alarms are proven life savers. They risk, whilst there is not much evidence give warning at the first sign of fire, to suggest this is the case we would waking you and your family up and advise people to ensure they store giving everyone the time, they need their hand sanitisers in vehicles to get safely out and call the fire safely, which includes keeping bottles service. closed and out of direct sunlight, such as in the glove box. • Never leave candles unattended - This will ensure the contents do not near curtains / flammable materials. deteriorate and means bottles cannot • Discuss with your family your Fire be magnified by the sun. Sanitiser Escape Plan - how / what to do / should also be kept away from naked leaving items / not entering back into flame. the property. For more advice from the Fire Service • The largest number of residential fires click here. start in the kitchen - distraction

www.colchester.gov.uk/coronavirus 198

DOMESTIC AND SEXUAL ABUSE HELP

The government acknowledges that coronavirus household isolation IF YOU ARE IN IMMEDIATE instructions can cause anxiety for those DANGER, PLEASE CALL 999 IF who are experiencing or feel at risk of YOU CAN’T SPEAK PRESS 55 domestic abuse. There is never an excuse for domestic abuse, no matter what the circumstances are. What is domestic abuse? If you feel at risk of abuse, there is help Domestic abuse is not always physical and support available to you, including violence. It can also include: the police, online support, helplines and • coercive control and ‘gaslighting’ refuges. You can find more information • economic abuse about these and other services in this booklet. • online abuse Codeword scheme • threats and intimidation If you are experiencing domestic abuse • emotional abuse and need immediate help, ask for ‘ANI’ in • sexual abuse a participating pharmacy. ‘ANI’ stands for Action Needed Immediately but also What signs to look for phonetically sounds like the name Annie. If you believe that you or someone else If a pharmacy has the ‘Ask for ANI’ logo could be a victim of domestic abuse, on display, it means they’re ready to help. there are signs that you can look out for They will offer you a private space, including: provide a phone and ask if you need support from the police or other domestic abuse support services. Recognise domestic abuse Anyone can be a victim of domestic abuse, regardless of gender, age, ethnicity, socio-economic status, sexuality or background.

Household isolation instructions as a result of coronavirus do not apply if you need to leave your home to escape domestic abuse.

www.colchester.gov.uk/coronavirus 199

• being withdrawn, or being isolated from is a victim of domestic abuse, you can call family and friends Refuge’s National Domestic Abuse Helpline for free, confidential support, 24 • having bruises, burns or bite marks hours a day on 0808 2000 247. Visit the • having finances controlled, or not being helpline website to access information on given enough to buy food or pay bills how to support a friend. • not being allowed to leave the house, or If you believe there is an immediate risk of stopped from going to college or work harm to someone, or it is an emergency, always call 999. • having your internet or social media use monitored, or someone else reading Report it your texts, emails or letters If you, or someone you know, is a victim of • being repeatedly belittled, put down or domestic abuse find out how to report told you are worthless domestic abuse. If you are in immediate danger, call 999 • being pressured into sex and ask for the police. • being told that abuse is your fault, or If you are in danger and unable to talk on that you’re overreacting the phone, call 999 and listen to the See more signs to look for. questions from the operator and, if you Support a friend if they’re being abused can, respond by coughing or tapping on the handset. Let them know you’ve noticed something is wrong. Call 999 from a mobile If someone confides in you, there is more If prompted, press 55 to Make Yourself information on how to support a friend who Heard and this will transfer your call to the is being abused. police. If you are worried that someone you know Pressing 55 only works on mobiles and does not allow police to track your location.

www.colchester.gov.uk/coronavirus 200

Call 999 from a landline how to secure devices such as mobile If the operator can only hear background phones and ensuring your location- noise and cannot decide whether an tracking or map applications aren’t emergency service is needed, you will be accessible to abusive partners. connected to a police call handler. Welfare benefits and housing advice If you replace the handset, the landline The Department for Work and Pensions may remain connected for 45 seconds in (DWP) has published up-to-date case you pick up again. coronavirus-related welfare benefits When 999 calls are made from landlines, information. information about your location should be If you are concerned about your financial automatically available to the call handlers situation, you can contact Turn2us. They to help provide a response. help people to access the money available If you are deaf or can’t verbally to them through welfare benefits and communicate grants. Their website has an income- related benefits checker enabling you to You can register with the emergencySMS check that you are receiving all the service. Text REGISTER to 999. You will benefits you are entitled to. get a text which tells you what to do next. Do this when it is safe so you can text Shelter provide free confidential housing when you are in danger. information, support and legal advice on all housing and homelessness issues. Economic abuse They also have an emergency helpline If you are concerned about how and a webchat service. coronavirus may affect your finances and Support from your local jobcentre leave you vulnerable to economic abuse, see the advice provided by HM Treasury Even if a jobcentre is closed, staff will still on what support is on offer. meet their most vulnerable customers including those fleeing domestic abuse. The charity Surviving Economic Abuse has also provided additional coronavirus Jobcentres are a safe space and the DWP guidance and support. supports victims of domestic abuse. This includes helping you access temporary Technological abuse accommodation and supporting you to If you are concerned about whether your make new applications for Universal Credit phone or tablets are being compromised, and putting you in touch with local experts visit Refuge’s Tech Safety Tool and click and support networks. on the three pink dots at the bottom of the Find out more about help available from homepage. The tool offers instructional the DWP for people who are victims of videos as well as practical real-time tips on domestic violence and abuse.

www.colchester.gov.uk/coronavirus 201

Get help if you think you may be an contact the police. You can do this by: abuser • visiting a police station (the household If you are concerned that you or someone isolation instruction as a result of you know may be an abuser, there is coronavirus does not apply if you need support available. to leave your home to escape domestic abuse) The Respect Phoneline is an anonymous and confidential helpline for men and • phoning 101 women who are harming their partners and • speaking to a member of the police on families. The helpline also takes calls from the street partners or ex-partners, friends and relatives who are concerned about If you believe there is an immediate risk of perpetrators. harm to someone, or it is an emergency, you should always call 999. A webchat service is available Wednesdays, Thursdays and Fridays from Get a court order to protect you or your 10am to 11am and from 3pm to 4pm. child Telephone: 0808 802 4040 If you’re a victim of domestic abuse you can apply for a court order or injunction to Get legal help protect yourself or your child from: Apply for a disclosure of information • your current or previous partner Under the Domestic Violence Disclosure Scheme (also known as ‘Clare’s Law’), you • a family member can ask the police to check whether a new, • someone you currently or previously former or existing partner has a violent lived with past. This is called ‘right to ask’. If records This is called a non-molestation or show that you may be at risk of domestic occupation order. abuse from a partner, the police will consider disclosing the information. A You can apply online, by email or by post. disclosure can be made if it is legal, Get a court order if you’ve been the victim proportionate and necessary to do so. of domestic abuse. The ‘right to ask’ also allows a third party, If you don’t have settled status in the such as a friend or family member, to UK apply for a disclosure on behalf of Apply for settlement in your own right someone they know. Again, the police can release information if it is lawful, necessary If your relationship with a British citizen or and proportionate to do so. someone settled in the UK has broken down because of domestic abuse you may • To make an application under the be able to apply for settlement as a victim Domestic Violence Disclosure Scheme, of domestic violence.

www.colchester.gov.uk/coronavirus 202

The destitution domestic violence The NSPCC has issued guidance for concession provides help if you are in the spotting and reporting the signs of abuse. UK on a temporary visa as a partner, your The Survivor’s Handbook, created by relationship has broken down because of Women’s Aid, provides information on domestic violence and you have no money housing, money, helping your children and to support yourself. your legal rights. Apply for access to benefits The destitution domestic violence concession offers domestic abuse victims COMPASS - COMPASS is a single point 3 months’ leave outside the immigration of access funded by Essex County Council rules with the ability to apply for access to in partnership with the Office of Essex public funds. This provides the opportunity Police, Fire and Crime Commissioner to to gain a temporary immigration status support victims of domestic abuse across independent of the abuser and to fund safe Southend, Essex and Thurrock. It is accommodation, where victims of domestic available 24hrs a day, for callers to speak abuse may consider applying for indefinite with a trained member of staff who will leave to remain or deciding to return to complete an assessment and ensure their country of origin. contact is made with the most appropriate More support materials support service. Read information and practice guidelines There is an easy to use online form for for professionals protecting, advising and both the public and professionals wishing supporting victims of forced marriage. to make a referral. You can contact them Read the leaflet the Home Office on 0330 3337444 or by emailing developed with Southall Black Sisters enquiries@ essexcompass.org.uk. Three steps to escaping domestic NEXT CHAPTER – provides free and violence, aimed at women in black and confidential services to support people who minority ethnic communities. are experiencing or have experienced Refuge’s website includes resources to domestic abuse. Their website contains help you identify the signs of domestic useful information, explains the types of abuse, and a safety guide for women and abuse and common warning signs together children who are living with a perpetrator. It with practical advice about staying safe also has a tech abuse chat-bot with step- and obtaining support. by-step instructional videos on how to For all new referrals to Next Chapter or secure devices such as phones and contact Compass on 0330 333 7444. laptops. Look for the pink button in the Next Chapter have also recently added an bottom-right corner. online chat facility.

www.colchester.gov.uk/coronavirus 203

WOMEN’S AID - Recognise the signs of emergency, please dial 999. CARA offer domestic abuse. Women’s Aid have also specialist therapy, advocacy support and launched an online message service independent sexual violence advisors to open Monday - Friday 10am - 12pm. To guide victims through the criminal justice talk to someone please visit. process. GALOP DOMESTIC ABUSE HELPLINE Synergy Essex provides support and The Galop domestic abuse helpline offers information for anyone who has been emotional and practical support for sexually abused or raped or has been LGBT+ people experiencing domestic affected by sexual violence at any time in abuse. Abuse is not always physical - it their lives. 0300 003 7777 or email can be psychological, emotional, financial [email protected]. and sexual too. Tel:0800 999 5428 Below are the National Helplines: Domestic abuse perpetrator? National Domestic Violence Helpline-0808 Do you need to change how you treat 2000 247 your partner in your relationship? Do you National LGBT+ Domestic Abuse Helpline frequently put your partner down, criticise - 0800 999 5428 them or humiliate them? Are you being Respect - 0808 802 4040 physically violent, emotionally abusing, controlling or intimidating? In these Men’s Advice Line - 0808 801 0327 challenging times, emotions can become Shelter - 0800 800 4444 heightened, but abuse is not acceptable. NSPCC Helpline - 0808 800 5000 Change your abusive behaviour by getting help here. ChildLine - 0800 1111 THE CHANGE PROJECT Samaritans - 116 123 For those concerned by their behaviour. Pharmacies launch codeword scheme to offer ‘lifeline’ to domestic abuse SEXUAL ABUSE victims CARA (Centre for action on rape and Victims of domestic abuse will be able to abuse) 01206 769795. Open and access much needed support from supporting victims of sexual violence via thousands of pharmacies across the UK, telephone support whilst all staff work backed by the government. from home. The office is running on an answer machine, so the quickest and The Ask for ANI scheme allows those at easiest way to refer into them, is via risk or suffering from abuse to discreetly Synergy Essex the rape crisis signal that they need help and access partnership that covers Essex. In an support. By asking for ANI, a trained

www.colchester.gov.uk/coronavirus 204

pharmacy worker will offer a private anyone needing information and space where they can understand if the resources in relation to safeguarding victim needs to speak to the police or children and young people. These would like help to access support pages will outline any temporary services such as a national or local changes to multi-agency safeguarding domestic abuse helplines. procedure and guidance. The Children As an essential retailer based on high and Families Service continues to streets across the country, and with prioritise support through continued specifically trained staff, pharmacies can contact with high risk child protection provide a safe space for victims to sound cases, children- in-care and young an alarm if they are isolated at home with people living in semi-independent their abuser and unable to get help in accommodation. another way. There are also pages with general CHILD PROTECTION AND information signposting to national and SAFEGUARDING local advice and support, and resources The Essex County Council Children & for families. They have also produced a Families Hub will remain in operation list of online safety. with no changes to threshold decisions. The Priority Line (for children at risk of immediate danger) remains open alongside the Consultation Line. Call 0345 603 7627 and ask for the Children & Families Hub. Please also state if you are a member of public or a professional. Members of the public will speak to a Family Adviser who will discuss and identify the right services that will help to meet the family’s needs. Essex Safeguarding Children’s Board The Essex Safeguarding Children’s Board website has launched a dedicated Coronavirus webpage which aims to provide a single point of access for

www.colchester.gov.uk/coronavirus 205

HATE CRIME

The police have advised that during this or hate because of a person’s: time there have been a small minority of Race, colour, ethnic origin, nationality or people who have targeted individuals and national origins, includes Gypsies and communities for abuse in relation to Travellers. COVID-19. There has been significant Religion or faith and can include no faith. increase in hate crimes and incidents targeting the Chinese and South Asian Gender identity includes Transphobia i.e. communities and an increase in far right, resentment or fear of transgender people anti Muslim and antisemitic online or transvestites. activity. They are concerned that Sexual orientation. Including Homophobia residents feel reluctant to report crimes - resentment or fear of gay, lesbian or bi- and incidents as they believe the police sexual people. Also resentment or hatred have priorities elsewhere. of heterosexual people. They are urging people to come forward Disability – any physical, sensory or if they have been a victim of a hate crime mental impairment whether short or long- or incident. This will become even more term. Includes learning disability or important as lockdown restrictions ease difficulty. and people from different communities Hate Crime Can Take Many Forms come into regular contact with each other Including: again. Physical attacks – such as physical What is a Hate Crime? assault, damage to property, offensive Hate crime is any incident, which may graffiti, neighbour disputes and arson. constitute a criminal offence, which is Threat of attack – including offensive perceived by the victim or any other letters, abusive or obscene telephone person as being motivated by prejudice calls and other intimidating behaviour as

www.colchester.gov.uk/coronavirus 206

WHAT CAN YOU DO? groups or individuals. Recognise that what is happening to you is a hate crime. Verbal abuse or insults, abusive gestures. Understand that by reporting the incident you will get the help you need. Other abuse – offensive leaflets and posters, dumping of rubbish outside Don’t suffer in silence, the help you homes or through letterboxes, unfounded need is available, call us now… and malicious complaints and bullying at It will help police and support agencies home, online, in school or in the if you keep a diary of events. Please workplace. remember to date and time entries and Hate Crime Helpline for anyone in the fully describe any individuals or UK who has experienced anti-LGBT+ vehicles involved. abuse, violence or harassment. https:// In an emergency dial 999 or 112 (112 www.consortium.lgbt/2021/02/02/launch- is a European equivalent number that of-lgbt-hate-crime-helpline/ works in UK.) The LGBT+ Hate Crime Helpline, Call the Non-Emergency number for launched by Galop, is open Monday to Essex Police on 101 to report any Friday, 10am-4pm, and can be reached incident of crime. on 020 7704 2040 or by emailing If you feel that you are not confident in [email protected]. reporting the incident directly to the Galop can provide independent advice, police you can complete a ‘Hate Crime’ support, and signposting to local reporting form at organisations. Their helpline is run by LGBT+ people for LGBT+ people, and it Essex Police - Report a Hate Crime is completely confidential. Anyone Alternatively, you can call one of the affected by anti-LGBT+ abuse can talk to Hate Incident Reporting Centres the helpline team about abuse, (HIRCs) whose details you can find at intimidation, threats, harassment, or the link above or call violence they’ve experienced because of Crimestoppers 0800 555 111 and their orientation or gender identity. It is report it anonymously, your calls operated by Galop, the LGBT+ anti- cannot be traced, nor recorded. violence charity supporting people facing hate crime, domestic abuse and sexual SaferColchester - Hate Crime violence. Find out more at www.galop.org.uk.

www.colchester.gov.uk/coronavirus 207

WHEN VISITING THE TOWN CENTRE

What to expect when visiting the town more shared space for walking and centre cycling. A 20mph limit, temporary barriers and signs providing shared spaces have • Signage has been added on been introduced on the High Street, pavements to remind shoppers about Queen Street/St Botolph’s, Head Street, the importance of social distancing St Johns Street and other town centre when queuing and moving around the roads, and on the vital corridor between town centre. the main rail station and town centre, • Barriers will be in place to ensure including North Station Road and North social distancing can be followed. Hill. Essex County Council website has a • Hand sanitiser stations have been full map and details about its Safer, installed around the town, in car parks Greener, Healthier scheme. and at bus stations. How to keep yourself safe in • Neighbourhood Wardens and Our Colchester town Colchester BID Street Ambassadors • Plan your visit, including how your will have been deployed to aid with travel to the town centre. stewarding and supporting the public • Always follow signage and keep left and businesses. when walking. Essex County Council has introduced • Clean your hands regularly at the some interim traffic measures to create provided hand sanitiser stations or

www.colchester.gov.uk/coronavirus 208

Public transport Government guidance states that you should wear a face covering on public transport. Further information can be found in the government’s safer travel guidance. Colchester town centre parking We would encourage drivers to download the MiPermit or to use other payment use your own hand sanitiser. options including online, by text or phone • Follow shop procedures, including call. queuing guidelines. We have installed hand sanitiser stations Travelling to Colchester town centre at car parks so visitors who cannot access MiPermit can wash their hands before and You are encouraged to walk, cycle or after using payment machines. drive to Colchester town centre, as the government has asked us to avoid public Colchester town centre public toilets transport where possible. Colchester town centre public toilets are Walking and cycling open. They are cleaned and inspected throughout the day. It is essential that The Colchester Orbital follows existing users follow the guidance given to keep public rights of way, taking advantage of themselves and others safe. and connecting some of Colchester’s most picturesque walking and cycling Maintain a safe distance from others when routes which circles the edge of town. entering, waiting, or leaving public toilets. Some sinks and cubicles may also be closed for safety, so do not use them if they are closed.

www.colchester.gov.uk/coronavirus 209

SHOPPING AND SUPERMARKETS

IS SOMEONE ELSE GETTING YOUR Is it safe to go to grocery stores and SHOPPING FOR YOU? other food markets during COVID-19? Many major stores have launched a Yes, it is generally safe to go grocery Volunteer Shopping Card e-gift. You shopping and to markets by following the can give these to a volunteer who is below prevention measures: doing your shopping for you. Just • Clean your hands with sanitizer complete the online form and receive a before entering the store. shopping voucher via email. You can then print or display on a smart phone. • Cover a cough or sneeze in your bent elbow or tissue. ASDA Volunteer Shopping Card Waitrose Volunteer Cards • Maintain at least a 1-metre distance from others, and if you can’t maintain Marks and Spencer’s Volunteer E Gift this distance, wear a mask (many Card stores now require a mask) Tesco Volunteer Shopping Card • Once home, wash your hands Sainsburys Volunteer Shopper Card thoroughly and also after handling Aldi Shopping Vouchers and storing your purchased products. Eastern CO-OP email [email protected] Post Office makes access to cash available faster for self-isolating customers The Post Office have launched a service for people who are isolating and have a Post Office account without a debit card and who have no means in getting their money, it’s called the Pay Out Now Scheme and involves sending a one off code to a nominated person to allow them to withdraw money.

www.colchester.gov.uk/coronavirus 210

Wear a mask Aldi doesn’t offer full online grocery Asda, Morrisons, Sainsbury’s, Tesco and shopping, but does now offer a click-and- Waitrose have all announced that they collect service at more than 200 stores. will refuse entry to customers who don’t You may be able to order same-day wear face coverings, unless they are deliveries of certain items via Deliveroo. medically exempt. Security staff at Asda has increased its weekly delivery Sainsbury’s will also challenge shoppers capacity. who arrive in groups, and it has Co-op (coop.co.uk) is offering same-day ‘significantly reduced’ the number of online deliveries in some areas. You can customers allowed in store at one time. order a maximum of 25 items from a Asda and Morrison's have said staff will curated selection of products. You may offer free face coverings to shoppers who also be able to order via Deliveroo – don’t bring their own. Meanwhile, Tesco more than 400 Co-op stores are on the and Waitrose are encouraging customers service. to shop in store if they can to free up Iceland has it’s grown its online delivery online delivery slots for elderly, capacity and is confident it can meet vulnerable and self-isolating shoppers demand. who need them. M&S doesn’t sell groceries via its own Priority shopping hours website, but you can buy much of its Many supermarkets set up exclusive range from Ocado. priority hours for NHS staff or elderly and Ocado is currently accepting new vulnerable customers during the first customers. lockdown. Since then, some have kept them and others have changed or Sainsbury’s can now fulfil 800,000 removed them. – check with your local online orders a week. store. Tesco has more than doubled its online Online shopping grocery capacity, although it’s asking those who can shop in store safely to do Supermarkets with an online grocery so where possible in order to help free up operation are no longer required to slots for those who can’t. prioritise elderly and clinically vulnerable customers. Waitrose has more than trebled its online capacity, and significantly increased The online grocery market has grown click-and-collect slots. Like Tesco, it’s throughout the pandemic, with advising customers to shop in store if supermarkets increasing their online they can safely do so. delivery capacity to try and meet increased demand.

www.colchester.gov.uk/coronavirus 211

CORONAVIRUS AND FAITH

Places of worship play an important role in a private garden of a private home) will providing spiritual leadership for many be determined by how many people individuals, and in bringing communities (including guests of all ages and those and generations together. However, their working at the event) a venue can communal nature also makes them places safely accommodate with social that are particularly vulnerable to the distancing measures in place. Social spread of coronavirus. distancing will help keep guests and those working at an event safe. The government continues to work with its Places of Worship Taskforce and faith • Other significant life events remain leaders to review and amend this limited to no more than 30 people, and guidance, as necessary, in line with the will again be determined by how many changing situation and to enable the safe people a venue can safely opening of places of worship for as broad a accommodate with social distancing range of activities as possible when it is measures in place. This will include safe to do so. events such as bar/bat mitzvahs, This guidance applies in England private baptisms, and naming alongside the relevant associated changes ceremonies. to the law. It applies to places of worship COVID-Secure rules, including social only. It does not apply to private dwellings. distancing requirements, continue to apply Summary of changes from 21 June in the workplace, and in businesses and public venues. For places of worship, the key changes are that: Definitions “Place of worship” • From 21 June, the rules for weddings, civil partnership ceremonies, receptions A place of worship refers to a building used and commemorative events will for regular religious ceremonies, communal change. There will no longer be a worship or similar gatherings by religious maximum number cap for attendees organisations. It includes the use of set out in law. surrounding grounds, for example, adjoining car parks, courtyards or gardens • Instead, the maximum number of for which the venue managers are also attendees at a wedding, civil responsible. partnership ceremony, reception or celebration held in a COVID-Secure The guidance also covers premises when venue (which is operated or used by a being used for religious gatherings, even business, a charitable, benevolent or when their primary purpose is not for philanthropic institution or a public religious gatherings, such as a community body) or other outdoor venue (such as centre. These premises will only be able to

www.colchester.gov.uk/coronavirus 212

USEFUL LINKS “Significant life events” Baptist Union of Great Britain A ceremony, rite or ritual to mark or Catholic Church England and Wales celebrate a significant milestone in a person’s life, according to their religion or Methodist Church UK belief, such as events to celebrate a Church of England's guidance for churches person’s birth (other than a birthday) or C of E Diocese of Chelmsford for local coming of age. Examples would include a guidance to parishes christening, or a naming ceremony. They do not include ‘celebrations’ or parties to Faith Action is a national network of faith- mark these events. based and community organisation “Worshippers” or “Visitors” Hindu Council UK Those entering the place of worship to Humanists UK engage in worship or other activity for Jewish Leadership Council, coronavirus which the place of worship may be used. portal “Venue managers” Muslim Council of Britain The person or persons responsible for the Sikh Council UK management of an individual place of Network of Sikh Organisations worship, including assessment of compliance with the following guidelines Network of Buddhist Organisations and relevant law. This may be a religious To contact Essex Resilience Forum’s Faith leader or volunteer. & Communities Tactical Co-ordination “Household” and “Support bubble” Group, email [email protected]. A household is a person or a group of people who live together in the same accommodation. be used where they are permitted to be A support bubble is a support network open and additional guidance may be which links two households. You have to applicable. meet certain eligibility rules to form a This guidance does not cover educational support bubble. establishments, public parks, private The 2 households that form a support homes, cultural sites or other open spaces, bubble count as one household for the such as woodlands which may be used for purposes of this guidance. religious purposes. If people do want to engage in worship in these spaces, then “Must” the guidance relevant to that place should Where the guidance states that an activity be adhered to. must or must not take place this is

www.colchester.gov.uk/coronavirus 213

because it is a requirement under the law. same 2 households. “Should” Funerals Where the guidance that an activity should There will be no set numerical limit on the or should not take place this is not a legal number of people who can attend a requirement under law. However, it is funeral. Instead, the number of attendees strongly advised that consideration is given at a funeral will be determined by how to following the advice being given to many people the venue can safely reduce the risk of transmission of COVID- accommodate with social distancing 19. measures in place. Capacity limits for different activities Please refer to COVID-19: guidance for from 17 May managing a funeral during the coronavirus Places of worship in England may open for pandemic. the following purposes: Commemorative events to celebrate the Private prayer life of a person who has died In line with indoor social contact limits These are events which commemorate or individuals, groups of six, or larger groups mark the deceased’s passing. Examples where everyone present is from the same include the scattering of ashes and stone two households may attend. A ‘household’ setting ceremonies. Such events must can include a linked support bubble, where have no more than 30 people in eligible. attendance. Anyone working is not included as part of the 30 person limit. The number of individuals or groups These limits on attendance do not typically permitted in a place of worship at any one apply to communal worship services, time will be dependent on the size of the where prayers for the deceased may be building and ability to socially distance said. therein. Please refer to COVID-19: guidance for Communal worship, including prayers, managing a funeral during the coronavirus devotions or meditations led by a Minister pandemic. of Religion or lay person. Significant life events, outside of Limits for communal worship should be marriage ceremonies and funerals decided on the basis of the capacity of the place of worship following an assessment Where such events are an element of of risk. From 17 May, in line with indoor communal worship, they are subject to the social contact limits, individuals may attend requirements for communal worship set communal worship in groups of 6, or larger out above. When not taking place as part groups where everyone present is from the of regular communal worship, from Step 3 standalone life events can take place with

www.colchester.gov.uk/coronavirus 214

up to 30 people. Anyone working is not or any other form of support to its included as part of the 30 person limit. members or those who attend its Weddings and civil partnership meetings. ceremonies; wedding receptions and Examples include support to: civil partnership ceremonies • Victims of crime (including domestic Weddings, civil partnerships, wedding abuse). receptions and civil partnership • Those with, or recovering from, ceremonies must have no more than 30 addictions (including alcohol, narcotics people present. Anyone working is not or other substance addictions) or included. Please refer to the guidance for addictive patterns of behaviour. weddings and civil partnerships. • Those with, or caring for persons with, Broadcasting or filming an act of worship any long-term illness or terminal condition or who are vulnerable Broadcasting or filming an act of worship (including those with a mental health should only involve those people essential condition). for the content of the service, and for technical support to enable people to • Those facing issues related to their watch and worship online or via a sexuality or identity including those television or radio. living as lesbian, gay, bisexual or transgender. If musicians or singers usually form part of the act of worship, they may participate. • Those who have suffered bereavement. Essential voluntary and public services • Vulnerable young people, including to These will include the provision of food enable them to meet youth workers. banks or other support for the homeless or vulnerable people, blood donation The limit of 30 does not include children sessions, or support in an emergency. See COVID-19 guidance for voluntary, community and social enterprise organisations. Support groups Support groups can take place in gatherings of up to 30 (subject to capacity) in a COVID-19 secure community facility if organised by a business, a charitable, benevolent or philanthropic institution or a public body to provide mutual aid, therapy

www.colchester.gov.uk/coronavirus 215

under 5 who are accompanying a parent or spreading COVID-19. The further away guardian. Where a person has a clear and you can keep from other people, and the formal role (paid or voluntary) to run the less time you spend in close contact with group or help it operate, rather than only them, the less likely you are to catch attending as a member of the group to COVID-19 and pass it on to others. Close obtain support, they do not have to be contact, including hugging, increases the counted as part of the gatherings limit. risk of spreading COVID-19. More information about how to run or You should consider the guidance on risks attend a support group safely is available in associated with COVID-19 and actions you the guidance for the safe use of multi- can take to help keep you and your loved purpose community facilities. ones safe. Please refer to the guidance on Social distancing at weddings, funerals, meeting friends and family for further significant life events and information and the actions to take to commemorative events reduce the chance of spreading COVID- 19. The guidance on meeting family and friends has changed, with a greater The use of shared items emphasis on personal responsibility and Individuals should be prevented from close contact with friends and family will be touching or kissing objects that are a personal choice, but you are encouraged handled communally. Barriers and/or clear to exercise caution. signage should be put in place where In some settings, such as a place of necessary to avoid this taking place. worship or funeral, there will be specific Individuals should also avoid touching guidance that you will need to follow even property belonging to others such as shoes when you are with friends and family. This which, if removed, should be placed and is important to reduce the risk of spreading collected by their owner while adhering to COVID-19 to other people. You should social distancing principles. always follow guidance associated with the Reusable and communal resources such setting, for further information please see: as prayer mats, service sheets, religious • Guidance for arranging or attending a texts or devotional material should be funeral during the coronavirus removed from use. Single use alternatives pandemic should be provided as long as they are removed and disposed of by the • Guidance for small marriages and civil worshipper. partnerships Singing, chanting and the use of • Guidance for wedding and civil musical instruments partnership receptions and celebrations COVID-19 spreads from person to person Social distancing (staying at least 2m away through small droplets, aerosols and from others) helps to reduce the risk of

www.colchester.gov.uk/coronavirus 216

through direct contact. Singing, playing Any performers should be positioned in a some musical instruments, shouting and way that avoids face-to-face performance, physical activity increases the risk of as far as possible. transmission through small droplets and Limit the duration of any singing, as far as aerosols. possible. Where singing takes place, it should follow Do what you can to improve ventilation to the principles of safer singing. ensure plenty of fresh air whenever • Indoors: a group of up to 6 amateur possible, including opening windows. singers can perform, or rehearse for Always ensuring there is a gap of at least performance with social distancing 2m between any performers and the first being maintained at all times. There is row of worshippers. Further mitigations no limit on the number of professional like screens or other barriers between the singers but they should follow guidance performers and worshipper may also be on performing arts. Performances considered. should take place at the front of the place of worship to a seated audience. If worship takes place inside, the Indoor communal singing should not congregation should not participate in any take place. activity that can create aerosols, including communal singing, shouting and chanting. • Outdoors: When worship takes place Outdoor worship outdoors, the congregation may join in with singing in multiple groups of up to The law allows for multiple groups, each 30. Congregation members should consisting of up to 30 people, to pray in a continue to follow social distancing place of worship or its grounds. rules. For guidance on singing Participants should continue to follow outdoors outside of acts of communal wider social distancing guidance. worship, please refer to the performing A risk assessment must be undertaken arts guidance. and COVID-19 Secure measures Singing should follow the principles of implemented. The number of people able safer singing and the principles set out in to gather will therefore be dependent on the performing arts guidance. In particular: the size of the space available. Where music plays a big part in worship, A risk assessment should also consider the and recordings are available, the security of worshippers. This may require government suggests you consider using involving local partners such as the police. these as an alternative to live singing or performing. Any instrument played during worship should be cleaned thoroughly before and after use.

www.colchester.gov.uk/coronavirus 217

BEREAVEMENT SUPPORT

Many people in Colchester will sadly and social care professionals can get experience bereavement, grief and loss advice and support over the phone 24/7 during the corona virus pandemic. with regards anyone who may be in the Measures to reduce the spread of last year of life or who have specialist Covid-19 may increase the emotional palliative care needs. Call SinglePoint impact of losing somebody, whether as on 01206 890360. a result of the virus or not. Bereaved SUDDEN: The charity support service people may feel more isolated and cut Sudden has a bereavement helpline off from support networks. you can call on 0800 2600 400 if It is important that family, friends and someone you know has died. It's open communities seeking support at this from 10am to 4pm, Monday to Friday. time can talk to somebody they trust They can give you advice, guidance who will listen, empathise and point and practical support during this difficult them to professional advice where time. necessary. St Helena - Bereavement support leaflet There are many online sources of Essex County Council Coronavirus-and- trusted information and support in faith/ bereavement-support relation to bereavement and a number of these can be found by following the NHS - Coping with bereavement links opposite. Curse Bereavement Care For those that require more structured Greater Essex Bereavement support in support we suggest you contact your the community leaflet. Includes faith GP but you can also contact St Helena contacts within the community who can Hospice who provide clinical bereavement support. The Hospice team will talk to you about your bereavement and help to identify the right source of support. Contact detail are below. St Helena Hospice SinglePoint Members of the public, patients, relatives, carers, GPs and other health

www.colchester.gov.uk/coronavirus 218

BAMEStream Bereavement Support A FREE Bereavement Support Service Service is now available has now been launched. It is being provided by our BAMEStream alliance BAMEStream is an alliance of member Nafsiyat Intercultural Therapy practitioners, therapists, policy Centre. Nafsiyat will provide FREE specialists, organisations, activists and culturally competent brief emotional academia who specialise in the areas of online support to anyone from a Black, mental health and wellbeing and who’s Asian or other Minority Ethnic core purpose during this COVID-19 background experiencing bereavement pandemic is to bring the mental health and loss due to the COVID-19 pandemic. needs of the Black, Asian and Minority They offer therapeutic support in over 20 Ethnic community into the mainstream. different languages. If you have been Ubele has supported the launch of affected by the death of a loved one due BAMEStream as one of the responses to to COVID-19 and need support, please the impacts of COVID-19. visit www.bamestream.org.uk COVID-19 is having a devastating impact Nafsiyat Intercultural Therapy – 020 7263 and BAMEStream have come together to 6947 support the development and delivery of mental health and wellbeing services to ensure that the needs of our local communities are being met as a result of this pandemic and crisis.

www.colchester.gov.uk/coronavirus 219

Hands/Face/Space/Ventilation

www.colchester.gov.uk/coronavirus 220