iPad deployment program for schools from KRCS

1 FirstClass by KRCS is a program designed to help you successfully deploy iPad into the classroom.

Whether you are just beginning your iPad journey, or expanding an existing scheme, FirstClass by KRCS is Included free of charge in FirstClass designed for you.

The FirstClass program is a culmination of over 30 years Comprehensive iPad program of experience gained by KRCS in UK schools. Its timeline for schools Be guided through best practice without and clearly defined stages have been tailored to give you a pitfalls financially sustainable solution and to help your institution deploy iPad successfully. Free Vision and Plan session Understand the big picture from day one KRCS:FirstClass - there for you at every stage. Wherever you are on the journey, KRCS have the The aim is to promote new classroom behaviour by experience and the skills to support you. Apple Professional Development embedding mobile devices into the curriculum to enhance Credits are earned free of charge as you learning. Together, we can deliver tangible improvements roll out iPad in your school FirstClass: Evaluation FirstClass: Deployment FirstClass: One to One in attainment and attendance levels by engaging and Begin a successful iPad Deploying iPad in the An iPad for every student Technical guidance for school empowering students. journey classroom IT staff Promote self-sufficiency throughout the Unique benefits, flexible funding and the assurance that program you are working with the experts makes FirstClass a Set solid foundations by Having established a clear Moving from initial perfect choice for your school. Ongoing guidance and best practise addressing key considerations vision for the use of iPad, deployments to a school wide Personal visits from KRCS education at this early stage. Involve it’s time deploy to staff and One to One program. Decisions experts as and when you need them teaching staff and students to students in a live environment. and plans made earlier in the In-house repair service understand the pedagogical It’s essential to make scalable process are key to success at As an Apple Authorised Service Provider benefits of iPad as a decisions during the first major this stage. KRCS can take care of your devices now transformational learning tool. deployment. and in the future

2 3 FirstClass:Timeline

Apple ID Insurance WiFi Protective VPP account App catalogue Strategy revised policies Student assessed cases selected created identified if necessary finalised on-boarding

Management Off-site Devices and Vision Hardware Initial staff solutions tested Finance web safety asset database Ongoing & Plan choices made training and chosen plan obligations met prepared staff training Deployment FirstClass: LIVE

FirstClass: FirstClass: FirstClass: Evaluation Deployment One to One

Apple ID Sync, charge File Sharing Apple TV Ongoing Strategy and storage solution Deployed Training identified units chosen deployed

Apple ID’s Web Safety Devices Apps and device created finalised prepared for configuration deployment deployed Evaluation FirstClass: LIVE One to One One to FirstClass: LIVE

4 5 FirstClass: Evaluation The program begins by understanding your school’s vision and discovering your unique starting point.

A successful FirstClass: Evaluation will reassure your leadership team of the value of investment and inspire your teachers to discover the pedagogical benefits of iPad. We’ll also help your IT staff identify areas of your infrastructure which may need to develop as the deployment grows.

Vision & Plan Wireless Network iPad hardware Protection Training Volume Purchase Device management Apps What can you achieve with Will your wireless network Which devices suit your What level of physical How will the staff learn to Program VPP How will apps and settings Which apps and how much iPad in classrooms? cope? needs? protection is required? use iPad effectively? How do you buy apps in bulk? be managed remotely? do they cost?

Working with our network Let us survey your existing KRCS can share the We can provide a wide KRCS work with Apple Normally working Device management is a This is the ideal time to of Apple Professional wireless infrastructure and decisions made by other range of sample cases Distinguished Educators hand-in-hand with your key part of any successful identify the apps that you Development trainers, KRCS propose any improvements schools and why they were and offer advice from real and Apple Professional management solution KRCS deployment, and KRCS can will need and the costs can help you develop the that may be needed as the made. We can also offer experience on how your Development trainers to can help you leverage the suggest a solution which associated with them. In vision which is so essential deployment grows. our advice on how Apple’s choice can affect things like deliver classroom-focussed benefits of Apple’s Volume is right for you. Whether our experience many of the to a successfully planned product cycle may effect usability in small hands training tailored to your Purchase Program. that be over-the-air Mobile best apps are free! Because and executed deployment decisions further down the to the cost of insurance needs. In our hands-on Register for VPP at Device Management (MDM), some of the training and line. premiums. ‘Getting Started’ workshops, deploy.apple.com before wired management using professional development teachers will work with the you start your FirstClass: Apple Configurator or a decisions made further apps which will be used in Evaluation combination of the two, it’s down the line may be the classroom and develop important that you become influenced by apps, try to simple lesson plans to comfortable with the identify as many of your discover unique benefits chosen solution during this final selection as possible of iPad evaluation phase. at this stage.

6 7 FirstClass: Deployment Having successfully taken your first steps, it’s now time to see the benefits of iPad on a larger scale.

The FirstClass: Deployment stage is all about taking the learnings from your FirstClass: Evaluation and shaping a scheme that will suit your needs now and scale comfortably in the future. KRCS have worked with iPad since their first introduction in 2010, so let us take away the risk of this large project. Our tried and tested solutions are simple, flexible and affordable.

Apple IDs Strategy Sync, Charge & Storage Web Safety File Sharing Device Preparation Showcase Learning App Deployment Device Settings Which Apple ID will be used How can the devices Will the devices be properly How will students access Can devices be pre- How can students show How will the required apps How will the devices be on each device to install be stored securely in serviced by existing web their files, and make their configured before they their work to teachers or be deployed to devices? configured, and settings apps, iBooks etc, and can school whilst charging up filters? work generated on the arrive in school? the rest of the class? applied/modified on every Apple IDs be created in bulk batteries? iPad available on other iPad as efficiently as if required? platforms? possible?

Depending on the chosen KRCS provide robust and If the answer to that is no, As you move to the Depending on the size of Apple TV is a fundamental Having already created a Using the management deployment model of your technically-proven iPad KRCS can offer industry deployment phase it the deployment device part of iPad deployment VPP account during the solution chosen during the school, KRCS can suggest carts of varying capacities. leading transparent layer 2 becomes crucial to share preparation can be very and represents a seamless evaluation phase, KRCS evaluation phase, KRCS the best Apple ID strategy Simple features like colour web filters from Lightspeed work and move files time consuming. KRCS way for staff and students can work in conjunction offer best practice on how for app deployment. coded baskets allow Systems, designed to work efficiently between can offer a wide range alike to present on the with your chosen Apple best to configure devices Advanced security checks teachers to deploy small with your existing network students and teachers. of service from simple big screen. KRCS can ID strategy to suggest the without having to work on the creation of Apple sets of iPad independently and iPad. KRCS offer class-leading device activation to full offer advice on how best simplest way of deploying laboriously on each iPad. IDs mean that bulk creation of the cart where needed. solutions giving simple supervision and network / to deploy Apple TV, and apps to your devices. should be a last resort These solutions also access to Windows Server- MDM preparation. how to manage its use by rather than a chosen offer rapid charging and based shared folders. students. strategy. can manage up to 32 USB-connected devices simultaneously for charge or sync.

8 9 FirstClass: One to One The true power of iPad as a transformational learning tool is realised when each student and teacher have their own device.

The FirstClass: One to One program uses the knowledge and experience of the KRCS technical and education teams to design a unique and affordable personalised learning program for your school. We give special consideration to financial planning and parental contributions where required. To reduce unexpected costs insurance, warranty and device protection are a focus. And of course, professional development is crucial so your teachers bring fresh learning ideas to the classroom.

Finance Apple ID Strategy Web Safety Insurance Asset Tracking Student Onboarding Even More Training! Can the cost of the devices Should the same Apple How can we continue to Will existing insurance How can the school keep What is the best way to How can the school ensure be spread or shared? ID strategy be used from offer web safety for iPad policies protect devices track of which device is handout the devices to the continued development initial deployments through when they leave our site? within and away from with which student? students and provide basic of staff knowledge? to One to One? school campus? training?

Our specialist finance This is one of the only Depending on your Our fully underwritten KRCS can provide an Having worked with Hopefully it’s clear just how “We have benefited solutions are tailored for strategies which may obligations to students insurance policies offer inventory at the time of One to One deployments important training your from a really integrated UK schools and comply need to change from your it may be a requirement protection against deployment, along with previously, KRCS can staff will be to any size service. KRCS’ expertise with all DfE regulations. earlier deployment phases. to continue filtering web accidental damage, fire, bespoke labelling of boxes provide advice on what of iPad deployment, and covers insurance, leasing, access on iPad when they theft and flood and have with user names. We worked best in those it’s more important than They allow you to spread Shared devices in a One peripherals, staff training the cost of the devices, give to One deployment should have left campus. Again zero excess and unlimited can also offer advice on schools, and if necessary ever with a One to One. and technical advice, with flexibility to retain or hand incorporate individually- in collaboration with claims. Perfect for devices how to maintain Asset supply staff to assist on the KRCS will continue to work back the devices at the end owned personal Apple IDs. Lightspeed Systems we in the hands of children. tracking using your chosen day. Student onboarding alongside Apple accredited everything customised for and have options to collect KRCS will continue to offer can offer industry-leading The school can budget with management solution sessions are a key part of APD trainers to maintain education”. it’s experience in this area solutions that will filter confidence with a fixed ensuring that both student the effectiveness of iPad in parental contributions Dr Sue Jackson, Assistant Head and ensure that the school web access wherever you price and risk-free finance and iPad are ready to go! your classroom. where required. Loughborough Endowed Schools deploy apps using the most and your iPad are around and insurance scheme. efficient method. the world.

10 11 FirstClass: Technical Services Additional helpful services When partnering with KRCS you can be confident of receiving Every customer is different, so we thought we’d show you a few the very best technical and deployment services. After all, we’ve services we provide for a small number of our customers. Let us been helping schools since 1983. know if there is something special we can do for you.

There are a range of technical considerations when deploying iPad, from methods of purchasing and distributing apps, through to integration with existing network services. Apple ID Creation Web safety for your whole Large scale fitting of protective We offer three levels of service designed to give you as much assistance as you need. Most One to One deployments require school cases end users to have their own Apple ID, Existing web filtering services are Using a protective case with iPad is Pre-requisites Bronze Silver Gold and it can’t always be guaranteed that not always able to adapt to the recommended. Depending on the level students will arrive at on-boarding requirements of modern mobile device of protection required it could be very Update to latest iOS None session properly prepared. filtering, but KRCS are proud to offer time consuming fitting a case to every If you generate significant numbers of the range of Lightspeed Rocket Web iPad in large deployment. KRCS can fit Supervision Mac running 10.8 or later Apple IDs from one site in a short space Filtering appliances which are flexible cases before the devices arrive. of time it can cause a blacklisting on enough and powerful enough to suit all WiFi Preparation Relevant security details / certificate Apple’s servers, temporarily stopping size iPad deployments, from one class set to a full One to One deployment. Charge / Sync Cart purchased from KRCS with required your project in its tracks. Charge / Sync Cart Preparation cabling KRCS can offer guidance on how to avoid these problems and, if necessary, Windows File Server Integration Licensed Foldr VM and compatible hypervisor request a whitelisting for your site during the deployment period. Management Solution (MDM) Setup As required by management solution

Compatible MDM solution and Active / Open Directory “If you stand outside the classrooms, Directory integration server you can really see the difference in the dynamics of a class using the MDM Enrolment Compatible MDM solution iPad and one that isn’t....I’m now

Device Configuration / Restriction Management solution and required payloads confident that our pupils will leave school equipped with knowledge Standard App Deployment MDM solution and VPP redemption codes for paid apps and understanding of the very latest

MDM solution and VPP licenses for all free and paid technology, placing them at an Managed App Distribution apps. Apple ID per user / device advantage for further education and their future career.” Inventory Report None Anne Bufton-McCoy, Headteacher Belvoirdale Primary School optional included 12 13 FirstClass: Training Our training adapts and builds upon your existing skill set so that confident, competent teachers are inspired and versatile.

Apple Professional Development These hands-on workshops are designed to show how the use of Apple technologies can enhance the learning environment.

KRCS are fully accredited to deliver Apple Professional Development (APD) workshops to your school, using qualified trainers with classroom experience. Our trainers have a great understanding of education because they are educators themselves, which is so important when delivering APD sessions. Workshops are flexible and you can also begin with any category, depending on faculty needs.

Foundations workshop Curriculum workshop Support workshop We understand that not all teachers This workshop will encourage teachers The focus of this workshop will Technical Mentoring have confidence when using to start delivering and generating new be on ensuring the success of the technology, so this workshop is content. It is designed to inspire and deployment, so it is aimed more at The rise of iPad in schools has brought about many new workflows and technologies which are vital to designed to encourage this by using reinvigorate teachers’ imaginations, school leaders and ICT staff. their deployment and ongoing management, but often very new to support teams managing existing IT. Apple devices and to explore how they using iPad in different and creative Learning how to use these technologies effectively is vitally Configuration Profiles: What can be achieved with might be used in teaching. ways. important for support staff, but a traditional classroom configuration profiles, and their use on school devices environment isn’t the most effective way of taking on this Over the air management (MDM): Managing device settings knowledge. and restrictions using an MDM One to One KRCS have found that the best way of developing this Apple IDs: Implementing the chosen Apple ID strategy as When every student uses iPad, learning anytime, anywhere will knowledge is in your own school, where factors unique to efficiently as possible that environment can be addressed which may not even have have the most impact, so our training programme will be scaled App deployment: Sending Apps out to devices in bulk been covered in a classroom course. to address all the aspects affected. Not only will teaching and VPP & Managed distribution: Leveraging Apple’s VPP and Our technical mentoring service includes an initial half day Managed Distribution model for deploying apps learning experience new outcomes but teachers will become or full day of bespoke coaching in your school for up to three more efficient and affective when they have been prepared for people, followed by continued access to your KRCS mentor Content delivery: Ensuring that content is available when this type of deployment with our training. for ongoing advice. required, or delivered to devices as necessary Typical Subjects Covered:- Web Safety & Authentication: Making web access safe for Device Preparation & Restoration: Preparing devices for the students and manageable for IT staff initial deployment, and restoring them to this original state for re-deployment

14 15 When head teacher Anne Bufton-McCoy took up her post at Belvoirdale Primary School in January 2012, OFSTED had placed the school in special measures. It also had a bad reputation around the local area, as Anne had discovered when she posed as a grandmother looking for a school place for her granddaughter. Case study Undeterred and once in her new role, Anne set out to change all that. OFSTED reported that the children were “not making enough progress” so changes to learning in the classroom had to be made.

After some research, it was clear that Apple solutions were Belvoirdale Primary School best suited to the school’s needs so Anne contacted KRCS, her local ‘Apple Solutions Expert in Education’. Belvoirdale Primary School has introduced iPad mini into the classroom “It was clear Apple led the field in education technology and and is now reaping the benefits of interactive learning. offered a great selection of educational and non-educational Apps,” said Anne. “Plus, with only a part-time ICT technician Challenge Solution Results employed at the school, we needed technology that would link the devices to a central management system to ensure Belvoirdale Primary School was The school purchased iPad mini, The school have embraced the Deputy Head, Kelly Robbins, has been excited by the progress easy, and sometimes remote, syncing and updating.” looking for a way to engage and alongside device management technology with enthusiasm and as a of the children. “There is so much more engagement in the excite pupils with imaginative ways of and security solutions from Apple result, pupil engagement has improved. Gina Buxton, Anne’s PA, said: “The project went out to tender classroom. Using the iPad mini in lessons is breeding a love learning. specialist, KRCS who also provided They are able to learn independently but we chose KRCS because we had complete confidence in of learning through a whole different dimension,” she said. advice, installation, support and Aware that 75% of families did not and make their own choices, them. I knew I was dealing with a valued and trusted Apple “Plus, whereas before, the children had to sit at a desk with a training. have access to the Internet at home, encouraging creative thinking and partner who would work with us to find the best solution to laptop, they are now free to move around the room and can the school was concerned pupils would iPad is now being used throughout ownership of the tasks given by the the school’s vision of improving learning.” even move outside to make the most of our “Forest School” be at a disadvantage when moving up the school, giving every pupil the teacher. “Glyn, Tom and technician Chris Goulbourne from KRCS, knew outdoor classroom. to secondary school. opportunity to develop their potential A recent OFSTED Report cited a “buzz exactly what they were doing and answered every single Such has been the success of the Apple integration, the school through creative learning and The school was keen to encourage of learning” throughout the Belvoirdale question I threw at them. The support was, and still is, there invested in a further 30 iPad mini plus Apple TV in April 2014. technology. pupils to become more independent Primary School, which the school whenever I need it.” Twelve screens, one in each classroom, have been installed and creative as well as ensuring that believes is as a direct result of the new Change can often meet with resistance and, indeed, some to facilitate teaching. Rachel added: “Having Apple TV is great every pupil had access to online technology being introduced. teachers were sceptical as to the benefits of teaching with the for teachers. Instead of standing at the front of the classroom learning tools and technology. new iPad mini. However, they were given the devices to take and using a whiteboard, having our own iPad and Apple home and ‘play with’ over the Summer holidays. “They came TV means we are free to move around the whole class and back full of enthusiasm and with some great suggestions for interact much more with individual pupils.” Apps to help enhance learning,” said Anne. “The marked progress really fits in well with OFSTED’s vision “If you stand outside the classrooms, you can really see the difference in the dynamics of a Glyn delivered an iPad inspiration session and staff responded of ‘Independence and Rapid & Sustained Progress’,” said Anne. class using the iPad and one that isn’t....I’m now confident that our pupils will leave Belvoirdale really well. A hands-on Apple Professional Development “My next goal is to provide every teacher with an iPad to Primary School equipped with knowledge and understanding of the very latest technology, (APD) session was also tailored to the specific needs of the enable them to assess pupils more easily in the classroom. This will enable teachers to keep an eye on each pupil’s placing them at an advantage for further education and their future career.” school and helped empower teachers to confidently use Apple products to transform teaching and learning. progress and identify and address any gaps in their learning.” Anne Bufton-McCoy, Headteacher

16 17 Case study

Loughborough Endowed Schools About KRCS The vision is to provide One to One devices to over 2,000 pupils, with all Established as a family business in 1983, KRCS is a specialist provider but the youngest taking them home every day. of Apple solutions to the UK schools sector.

Challenge Solution Experienced Apple Solutions Experts Our principals Loughborough Endowed Schools (LES) is a charitable KRCS provided a finance package designed specifically for Since iPad was first released in 2010, KRCS have helped Continuing the family values on which KRCS was formed, our foundation comprising three schools; a preparatory school schools running mobile learning schemes. LES needed a schools to realise their vision of creating a truly personal job is to really listen to what you need for your school. We’ll and a girls and boys secondary school. The iPad was selected flexible scheme that allowed for a phased deployment over a learning journey for their students. Along with Mac and many visit you in person and understand what is unique to you. to form the basis of an innovative learning environment for number of months plus options for parents to take ownership related services KRCS can provide a complete solution for their pupils. The vision is to provide One to One devices to of the devices at the end of each deployment cycle. The We’ll do our best to provide a complete solution, not only your institution. over 2,000 pupils, with all but the youngest taking them home solution provided from Apple Financial Services is affordable technical products and services, but also visioning, leasing, every day. and precisely suited to the school’s needs. FirstClass is our flexible, simple iPad program to help insurance and professional development. All from the leading your school to reach your goals, whilst taking away all names in the business. LES sought a reseller with the ability to provide a complete KRCS and the school consulted extensively before the initial the complexity and concerns you may have around this solution to their technical, financial and professional deployment on how best to configure the devices for both We very much hope to work with you on this journey. important investment. development needs. staff and students. All devices were prepared by KRCS Sue Jackson, leading the project for Loughborough High technicians with apps, restrictions and configurations as School, said “We have benefited from a really integrated required and smart water was applied. service. KRCS’ expertise covers insurance, leasing, peripherals, Results staff training and technical advice, with everything LES and KRCS have adapted their plans and sought solutions customised for education”. to issues and challenges faced along the way. The school staff Each school had different needs in terms of web filtering, have been meticulous in their planning and made the role of mobile device management and security. KRCS were able to the reseller a real pleasure. Coupled with KRCS’ determination greatly reduce the time required to research all these areas that ‘nothing is too much trouble’ the scheme is progressing by sharing experience gained at other schools. Sue said “KRCS smoothly and with great success. Sue concluded “We selected were able to cater for widely differing needs, from our prep KRCS as our partner for this project because they combined school and two senior schools. Having a partner with a hot- technical expertise with a friendly, helpful attitude. We have line to third party vendors, trainers, technical experts, other never regretted our decision; they have supported us every suppliers and of course, Apple themselves, has been a real step of the way, right from the initial vision to placing iPads in asset”. students’ hands, and nothing has been too much trouble”.

18 19 FirstClass: Specialists The KRCS Education team is made up of enthusiastic, helpful and friendly Apple experts. They visit, advise and work closely with schools and colleges just like yours. Wherever you are on your iPad journey they can share their experience and knowledge with you.

Give us a call to discuss your vision and plan for Apple solutions in the 0115 985 1797 classroom. We’ll be pleased to help with your enquiry, however large or small. [email protected]

KRCS head office: t: 0115 985 1797 • f: 0115 986 0744 • www.krcs.co.uk FirstClass is published by KRCS Group Ltd, Queens Court, Lenton Lane, Nottingham, NG7 2NR • Information correct at time of going to press, E&OE. 20