IBM Security Trusteer Fraud Protection Software As a Service Portfolio Offers Extended Protection for Mobile

IBM United States Software Announcement 215-231, dated June 9, 2015

IBM Security Trusteer Fraud Protection software as a service portfolio offers extended protection for mobile

Table of contents 1 Overview 4 Publications 2 Key prerequisites 4 Technical information 2 Planned availability date 4 Ordering information 2 Description 6 Terms and conditions 3 Program number 7 Prices

At a glance

IBM(R) Security Trusteer(R) Fraud Protection software as a service provides a leading security intelligence-based cybercrime prevention platform for financial fraud, and helps to:

• Stop malware and phishing-driven fraud. • Prevent account takeover attacks. • Control and mitigate mobile channel risk.

IBM Security Trusteer Mobile Risk Engine is renamed IBM Security Trusteer PinpointTM Criminal Detection for Mobile, and it is included in the IBM Security Trusteer Pinpoint Criminal Detection family of products.

Overview

IBM Security Trusteer Fraud Protection software as a service delivers a security intelligence-based, cybercrime prevention platform that helps prevent the root cause of fraud, reduce operational impact, and improve the overall users' experience. Backed by a global security intelligence service, Trusteer Fraud Protection is designed to help prevent fraud by focusing on four key elements that help ensure sustainable cybercrime prevention in light of the rapidly evolving threat environment. Trusteer Fraud Protection can:

• Help prevent the root cause of fraud: Comprehensive coverage across the attack vectors predominantly used to commit cybercrime and protection focused on detecting threats before they impact customers. • Deliver improved user experience: Transparent protection that helps minimize disruption to users performing legitimate transactions. • Reduce operational impact: Turnkey service that can scale from small to large deployments and allow fraud operations teams to focus resources on true high risk transactions. • Utilize real-time security intelligence service: Helps detect emerging attack tactics and preemptively implement appropriate mitigating controls.

What is new

• IBM Security Trusteer Mobile Risk Engine has been renamed IBM Security Trusteer Pinpoint Criminal Detection for Mobile and joins the portfolio as an integral part of IBM Security Trusteer Pinpoint Criminal Detection offerings. It is designed to detect mobile fraud risks from compromised user and fraudster- owned devices for the mobile channel. It enables alignment of IBM Security

IBM United States Software Announcement 215-231 IBM is a registered trademark of International Business Machines Corporation 1 Trusteer Pinpoint Criminal Detection for Mobile to the broader IBM Security Trusteer Pinpoint Criminal Detection offering, a comprehensive risk engine, which covers and correlates between online and mobile channels. • IBM Security Trusteer Mobile SDK is enhanced with new capabilities, including: – Support for Intel-based Android devices (x86, IntelTM Atom), – New extensive reporting capabilities for Trusteer Mobile SDK in the IBM Security Trusteer Management ApplicationTM that now allow organizations visibility into risk trends of their protected population and risk state for specific devices. – Provide additional device and risk data that allows creating trusted geolocations and trusted devices per user, leading to seamless and secure user experience. • IBM Security Trusteer Rapport(R) splash campaigns can now be closely monitored for effectiveness, including producing reports about actual impressions and click through rate, visible through the Trusteer Management Application. Organizations with Trusteer Rapport can leverage these tools to increase the effectiveness of their promotion campaigns, thereby, improving the adoption rate of Trusteer Rapport among their users population.

Key prerequisites

Internet connection and a browser

Planned availability date

June 9, 2015

Description

IBM Security Trusteer Fraud Protection software as a service provides an integrated fraud prevention platform that helps organizations protect against the full range of attack vectors responsible for the majority of online and cross-channel fraud. Trusteer Fraud Protection processes real-time security intelligence from a vast global network to provide highly adaptable and flexible protection to help prevent an impact to users.

Cyberfraudsters have been successfully defrauding organizations due to highly evasive advanced financial malware that allows for a wide variety of attacks that are difficult to detect with traditional fraud prevention technologies.

Trusteer Fraud Protection offers multiple layers of protection across devices and the fraud lifecycle. Unlike other fraud controls, Trusteer Fraud Protection's integrated fraud prevention platform continuously gathers real-time security intelligence from over 270 million endpoints to dynamically adapt fraud protection layers and help protect against emerging threats.

Trusteer Fraud Protection release highlights

IBM Security Trusteer Pinpoint Criminal Detection for Mobile

IBM Security Trusteer Mobile Risk Engine has been renamed IBM Security Trusteer Pinpoint Criminal Detection for Mobile and joins the portfolio as an integral part of IBM Security Trusteer Pinpoint Criminal Detection offerings. It is designed to detect mobile fraud risks from compromised user and fraudster-owned devices for the mobile channel. IBM Security Trusteer Pinpoint Criminal Detection includes real- time correlation of events across the online and mobile channels, and provides risk assessment for mobile and online activities in both channels.

IBM United States Software Announcement 215-231 IBM is a registered trademark of International Business Machines Corporation 2 Coverage and correlation between online and mobile banking becomes essential as mobile channel usage is increasing rapidly, and new attacks that are starting to emerge take advantage of the mobile channel for conducting fraudulent activity, including cross-channel attacks (mobile, online) and mobile channel focused attacks.

Accessibility by people with disabilities

A US Section 508 Voluntary Product Accessibility Template (VPAT) containing details on accessibility compliance can be requested at http://www.ibm.com/able/product_accessibility/index.html

Reference information

Refer to Software Announcement 214-332, dated August 5, 2014

Availability of national languages

IBM Security Trusteer Fraud Protection, including the Trusteer Management Application, is available in English only. IBM Security Trusteer Rapport client enabling software user interface is translated into the following languages.

Availability date Language June 9, 2015 Czech June 9, 2015 Dutch June 9, 2015 English June 9, 2015 French June 9, 2015 German June 9, 2015 Japanese June 9, 2015 Portuguese June 9, 2015 Spanish

The client enabling software provided with IBM Security Trusteer Mobile Browser is translated into the following languages.

Availability date Language June 9, 2015 English June 9, 2015 French June 9, 2015 German June 9, 2015 Japanese June 9, 2015 Spanish

Program number

Program number VRM Program name 5725-R89 SaaS IBM Security Trusteer Fraud Protection

Offering Information

Product information is available via the Offering Information website http://www.ibm.com/common/ssi

Also, visit the Passport Advantage(R) website

IBM United States Software Announcement 215-231 IBM is a registered trademark of International Business Machines Corporation 3 http://www.ibm.com/software/passportadvantage

Publications

Publications may be provided during the deployment process. A User Guide for client enabling software is available from the client console. User documentation may only be available in Czech, English, French, Japanese, and Polish.

Services

Software Services

IBM Software Services has the breadth, depth, and reach to manage your services needs. You can leverage the deep technical skills of our lab-based, software services team and the business consulting, project management, and infrastructure expertise of our IBM Global Services team. Also, we extend our IBM Software Services reach through IBM Business Partners to provide an extensive portfolio of capabilities. Together, we provide the global reach, intellectual capital, industry insight, and technology leadership to support a wide range of critical business needs.

To learn more about IBM Software Services or to contact a Software Services sales specialist, visit http://www.ibm.com/software/sw-services/

Technical information

Specified operating environment

Hardware requirements For hardware requirements access http://www.trusteer.com/support/system-requirements

Software requirements For software requirements access http://www.trusteer.com/support/supported-platforms

The program's specifications and specified operating environment information may be found in documentation accompanying the program, if available, such as a readme file, or other information published by IBM, such as an announcement letter. Documentation and other program content may be supplied only in the English language.

Planning information

Packaging Not applicable for SaaS delivery.

Ordering information

This product is only available via Passport Advantage. It is not available as shrinkwrap.

IBM United States Software Announcement 215-231 IBM is a registered trademark of International Business Machines Corporation 4 These products may only be sold directly by IBM or by authorized IBM Business Partners for Software Value Plus.

For more information about IBM Software Value Plus, visit http://www.ibm.com/partnerworld/page/svp_authorized_portfolio To locate IBM Business Partners for Software Value Plus in your geography for a specific Software Value Plus portfolio, visit http://www.ibm.com/partnerworld/wps/bplocator/

Product group: IBM Security Systems Product Identifier Description (PID) IBM Security Trusteer Fraud Protection (5725-R89)

Product category: Trusteer Passport Advantage Program name/Description Part number IBM Security Trusteer Pinpoint Criminal D173DLL Detection for Business Mobile 10 Eligible Participants per Annum IBM Security Trusteer Pinpoint Criminal D1731LL Detection for Business Mobile Premium Support 10 Eligible Participants per Annum IBM Security Trusteer Pinpoint Criminal D173NLL Detection for Retail Mobile 100 Eligible Participants per Annum IBM Security Trusteer Pinpoint Criminal D1733LL Detection for Retail Mobile Premium Support 100 Eligible Participants per Annum

Note: The above part numbers are not new, only the description has changed. The remaining Trusteer Fraud Protection part numbers have not changed.

Charge metric

Program name PID Number Charge metrics

IBM Security Trusteer 5725-R89 Eligible Participant Fraud Protection Client Device Note: For entitlement purposes, an Eligible Participant is an end user of a Ccstomer, who has unique login credentials to the protected application of the customer.

Client Device Client Device is a unit of measure by which the program can be licensed. A Client Device is a single-user computing device or special-purpose sensor or telemetry device that requests the execution of or receives for execution a set of commands, procedures, or applications from or provides data to another computer system that is typically referred to as a server or is otherwise managed by the server. Multiple Client Devices may share access to a common server. A Client Device may have some processing capability or be programmable to allow a user to do work. Examples include, but are not limited to, actuators, appliances, automated teller machines, automatic meter readers, cash registers, disk drives, desktop computers, kiosks, notebook computers, personal digital assistants, point-of-sale terminals, sensors, smart meters, tape drives, and technical workstations. Licensee must obtain entitlements for every Client Device that runs, provides data to, uses services provided by, or otherwise accesses the program and for every other computer or server on which the program is installed.

Eligible Participant Eligible Participant is a unit of measure by which the IBM SaaS can be obtained. Each individual or entity eligible to participate in any service delivery program

IBM United States Software Announcement 215-231 IBM is a registered trademark of International Business Machines Corporation 5 managed or tracked by the IBM SaaS is an Eligible Participant. Sufficient entitlements must be obtained to cover all Eligible Participants managed or tracked within the IBM SaaS during the measurement period specified in customer's Proof of Entitlement (PoE) or Transaction Document.

Each service delivery program managed by the IBM SaaS is analyzed separately and then added together. Individuals or entities eligible for multiple service delivery programs require separate entitlements.

Terms and conditions

The information provided in this announcement letter is for reference and convenience purposes only. The terms and conditions that govern any transaction with IBM are contained in the applicable contract documents such as the IBM International Passport Advantage Agreement, the International Passport Advantage Express(R) Agreement, the Cloud Services Agreement and associated Service Descriptions, or the IBM SaaS Terms of Use.

This product is only available via Passport Advantage. It is not available as shrinkwrap.

Subscription

The IBM International Passport Advantage Agreement and the IBM SaaS Terms of Use or the IBM Cloud Services Agreement (CSA) and the Service Description govern your use of this offering.

Technical support Technical support is provided for IBM SaaS and enabling software, as applicable, during the subscription period. Any enhancements, updates and other materials provided by IBM as part of any such technical support are considered to be part of IBM SaaS or enabling software, as applicable, and therefore governed by the SaaS Terms of Use or the CSA and associated Service Description. Technical support is included with IBM SaaS and is not available as a separate offering.

Refer to additional technical support information in the IBM Software as a Service Terms of Use document for the program.

The program's Terms of Use and CSA Service Description document is available on the IBM Software as a Service Agreements website http://www.ibm.com/software/sla/sladb.nsf/sla/saas

Limited warranty

If warranted, refer to the warranty as stated in the Terms of Use document or the Cloud Services Agreement for this offering.

Money-back guarantee

Volume orders (IVO)

IBM United States Software Announcement 215-231 IBM is a registered trademark of International Business Machines Corporation 6 Passport Advantage applies

Yes, and through the Passport Advantage website at http://www.ibm.com/software/passportadvantage

Software Subscription and Support applies

IBM Operational Support Services - SoftwareXcel

System i Software Maintenance applies

Variable charges apply

Educational allowance available

Not applicable.

Statement of good security practices

IT system security involves protecting systems and information through prevention, detection, and response to improper access from within and outside your enterprise. Improper access can result in information being altered, destroyed, or misappropriated or can result in misuse of your systems to attack others. Without a comprehensive approach to security, no IT system or product should be considered completely secure and no single product or security measure can be completely effective in preventing improper access. IBM systems and products are designed to be part of a comprehensive security approach, which will necessarily involve additional operational procedures, and may require other systems, products, or services to be most effective. IBM does not warrant that systems and products are immune from the malicious or illegal conduct of any party.

Prices

Passport Advantage For Passport Advantage information and charges, contact your IBM representative or authorized IBM Business Partner for Software Value Plus. Additional information is also available at http://www.ibm.com/software/passportadvantage

IBM Global Financing

IBM Global Financing offers competitive financing to credit-qualified customers to assist them in acquiring IT solutions. Offerings include financing for IT acquisition, including hardware, software, and services, from both IBM and other manufacturers or vendors. Offerings (for all customer segments: small, medium, and large enterprise), rates, terms, and availability can vary by country. Contact your local IBM Global Financing organization or visit

IBM United States Software Announcement 215-231 IBM is a registered trademark of International Business Machines Corporation 7 http://www.ibm.com/financing

IBM Global Financing offerings are provided through IBM Credit LLC in the United States, and other IBM subsidiaries and divisions worldwide to qualified commercial and government customers. Rates are based on a customer's credit rating, financing terms, offering type, equipment type, and options, and may vary by country. Other restrictions may apply. Rates and offerings are subject to change, extension, or withdrawal without notice.

Financing from IBM Global Financing helps you preserve cash and credit lines, enables more technology acquisition within current budget limits, permits accelerated implementation of economically attractive new technologies, offers payment and term flexibility, and can help match project costs to projected benefits. Financing is available worldwide for credit-qualified customers.

For more financing information, visit http://www.ibm.com/financing

Trademarks

IBM, Passport Advantage, System i and Express are registered trademarks of IBM Corporation in the United States, other countries, or both. Other company, product, and service names may be trademarks or service marks of others.

Terms of use IBM products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. IBM reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only.Additional terms of use are located at

For the most current information regarding IBM products, consult your IBM representative or reseller, or visit the IBM worldwide contacts page

http://www.ibm.com/planetwide/us/

IBM United States Software Announcement 215-231 IBM is a registered trademark of International Business Machines Corporation 8