Netherlands Trust Fund III
2016 Exporter Directory
Uganda IT & IT-enabled services Digital images on the cover: © Shutterstock CONTENTS
3D Tracking Uganda ………………………………………………………………………… 3 BDE Consult Ltd. ……………………………………………………………….……………. 4 Billable Ltd. …………………………………………………………………………………… 5 Cameotechedge Services Ltd. …………………………………………………………….. 6 Cayman Consults Ltd. …………………………………………………………….………… 7 ClinicMaster INTERNATIONAL ……………………………..…………………….……….. 8 Crystal Clear Software Ltd. …………………………………………………………….….. 9 Data Care (U) Ltd. ……………………………………………………………….………….. 10 Dial a Service Uganda Ltd. ………………………………………………………….……… 11 Exquisite Solution Ltd. …………………………………………………………….………… 12 Frontier Technologies and Services Ltd. ……………………………………………….… 13 Hostalite Ltd. ………………………………………………………………………………… 14 Junction Systems Ltd. ………………………………………………………….…………… 15 Laboremus Uganda Ltd. ………………………………………………….………………… 16 New Wave Technologies Ltd. ………………………………………………….…………. 17 NFT Consult ……………………………………………………………………….………... 18 Node Six Ltd. ………………………………………………………………………………... 19 PC Tech Communications Ltd. …………………………………………………………… 20 Planet Systems (U) Ltd. …………………………………………………….……………… 21 Service Cops Ltd. …………………………………………………………….…………….. 22 SINFA Uganda Ltd. …………………………………………………………..…………….. 23 SMS Media ………………………………………………………………….………………. 24 Sparkplug Uganda Ltd. …………………………………………………….………………. 25 Techno Brain BPO ………………………………………………………….………………. 26 Tracenode Ltd. ……………………………………………………………………………… 27 Vantage Communications …………………………………………………………………. 28 Zimba Group Ltd. …………………………………………………………………………… 29
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Company Profile 3D Tracking Uganda Plot 1115, Bukoto-Kisaasi Road Contact person: Timothy Mwanda Kampala, Uganda Phone: +256772398888 Website: www.3dtracking.co.ug Email: [email protected]
Business Description 3D Tracking offers logistics solutions for all commercial vehicles from vans to HGV trucks. Our innovative technology and global support ensure that while your vehicles are on the road, you are in the front seat.
By providing live monitoring of your vehicles, 3dTrack gives you full control over your fleet. 3dReport's detailed analysis of your fleet instantly highlights opportunities for increased efficiency while 3dAlert keeps you updated on critical fleet information by providing real-time notifications.
Area of Expertise GPS tracking Car tracking Fleet management Fuel monitoring systems
Certification After Sales Service
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Company Profile BDE Consults Ltd. Mt Olive Country Mall 2nd Floor, Ntinda Contact person: Natalie Kimbugwe Kampala, Uganda Phone: +256392907857 Website: www.bdeconsults.com Email: [email protected]
Business Description BDE Consults is a fast growing company offering ITES/BPO expertise in the focus areas of: 1) ICT research, both online and on the field; 2) BPO services including translations, data processes, and telemarketing; and 3) organization of ICT events.
Since 2009, BDE operates with a team of consultants with the necessary expertise and uses ICT to effectively and efficiently execute its work. Our model of work is process-driven with proven capabilities to support a wide array of international clientele such as Samasource, Digital Opportunity Trust, and TNS RMS Global.
Combining flexibility and technology skills, BDE provides the best solutions and cost- effective processes designed to enable our clients to achieve their most challenging goals on time.
Area of Expertise ICT research Secretarial work for international agencies
Certification After Sales Service Updates
4
Company Profile Billable Ltd. Plot 90, Kanjokya Street Contact person: James Makumbi Kampala, Uganda Phone: +2562147483647 Website: www.billable.com Email: [email protected]
Business Description Billable is an independent software vendor specialising in development, sales, and support of our own business information management solutions.
Our flagship product is Africa’s first and only locally developed digital law firm management solution. All our products provide small to medium size enterprises with the ability to increase collaboration on projects and track their progress while maintaining a real-time overview of the enterprise.
Our target market is any business or enterprise wishing to develop a enterprise resource planning solution. Our solutions include sales tracking solutions, hospital management solutions, and fleet management solutions.
Area of Expertise Management information system
Certification After Sales Service User support and training
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Company Profile CameoTechedge Services Ltd. Plot 243, Block 1281, Port Bell Rd. Contact person: Ashok Devaprasanna Kampala, Uganda Phone: +256757333601 Website: www.facebook.com/ Email: ashok.devaprasanna@cameo CameoTechedge techedge.com
Business Description CameoTechedge Services (CTS) is an ITES and BPO company with presence in India, Uganda, and Democratic Republic of Congo.
We offer the following solutions: document management system, digitizing of documents, data entry and management; call centre solutions; image management; medical and legal transcription services, workflow management, physical document storage and management, optical character recognition (OCR), speech recognition (Voice-to-Text), e-governance solutions, software development and solutions, and end-to-end ERP solutions.
CTS connects your business to the technology resources you need.
Area of Expertise Call centre services Data management Other BPO services
Certification After Sales Service Client training
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Company Profile Cayman Consults Ltd. Plot 78 Kira Rd., Kamwokya Contact person: Abubaker Luwaga Kampala, Uganda Phone: +256772424749 Website: www.cayman-consults.com Email: [email protected]
Business Description Cayman Consults is a limited liability company established in 2000 with a vision to excel in BPO solutions. We currently offer call centre and portal services to clients in Canada and Uganda as well as payroll services in six different countries.
We are a progressive, dynamic and innovative consultancy providing professional and management services for companies and public institutions to enhance their efficiency and effectiveness in allocating their resources. We are also a member of the Uganda ICT Outsourcing Services Association.
Area of Expertise Business process outsourcing
Certification After Sales Service ISO certified
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Company Profile ClinicMaster INTERNATIONAL Plot. 83, Bukoto Street, Kamwokya Contact person: Wilson K. Kutegeka Kampala, Uganda Phone: +256392000158 Website: www.clinicmaster.net Email: [email protected]
Business Description ClinicMaster INTERNATIONAL is a systems integration and software development company in Uganda that is responsible for the development and support of ClinicMaster Software.
ClinicMaster is an integrated health information management system (HIMS), which automates transactions in the hospital or clinic on the basis of a patient’ visit and daily procedures.
We currently serve one of the largest hospitals in Uganda together with several clinics and health centres in the country.
Area of Expertise ClinicMaster Software
Certification After Sales Service Warranty servicing Updates Upgrades Training and support
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Company Profile Crystal Clear Software Ltd. 3rd Fl. King Fahd Plaza, 52 Kampala Rd. Contact person: Hans Verkoijen Kampala, Uganda Phone: +256414231739 Website: www.loanperformer.com Email: [email protected]
Business Description Crystal Clear Software is the sole developer of Loan Performer micro-finance software, which is a Management Information System for the micro-finance industry.
The software is unique in that it comes with built-in controls which help prevent fraud, is intuitive to use, and can be easily configured and implemented to one's specifications. It is a user-friendly and easy-to-learn solution that integrates basic client data with shares, savings, time-deposits, loans, and the general ledger with purchases, assets, and debtors and creditors. It has advanced features such as SMS banking, fingerprint scanning, and wide-area networking and comes with multi- currency, refinancing of loans, customized reporting facilities, and more.
Area of Expertise Loan performer software
Certification After Sales Service ISO 9001:2008 certified Warranty servicing Software updates Software upgrades
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Company Profile Data Care (U) Ltd. Plot 2A, Kyambogo Drive, Ntinda Contact person: Patrick Kagenda Kampala, Uganda Phone: +256312512246 Website: www.dcareug.com Email: [email protected]
Business Description Data Care is an ICT consultancy firm established in 2006 to provide solutions in software development (mobile/web), data warehousing, business process re- engineering, portfolio management, technology audits, strategies, and training.
We deliver highly customized solutions designed to meet specific business goals and to facilitate transaction visibility, cost effective process control, and work efficiency. The agility of our solutions propels achievement of your business potential, increased profits, and execution timeliness. We assure you of diverse expertise and continuous support accessible 24/7 online and on the phone.
We are among the top IT services providers in the East and Central Africa serving private companies, NGOs, and government agencies. We also have a global client base from USA, Britain, Sweden, Netherlands, and South Africa.
Area of Expertise IT consulting Software solutions
Certification After Sales Service ISO certified Warranty servicing Repairs Updates Upgrades
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Company Profile Dial a Service Uganda Ltd. Statistics House, Plot 9, Colville Street Contact person: Rogers Karebi Kampala, Uganda Phone: +256313111000 Website: www.das-uganda.com Email: [email protected]
Business Description Dial a Service (DaS) is an outsourced model contact centre offering BPO services to public and private organizations.
Our core services include: customer care, helpdesk, technical support, customer surveys, lead generation, telemarketing, social media optimization, and live web chat support, among others.
Area of Expertise Contact centre services
Certification After Sales Service Updates
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Company Profile Exquisite Solution Ltd. Plot 157, Kiira Road, Kamwokya Contact person: Moureen Daka Kampala, Uganda Phone: +256414533414 Website: www.exquisitesolution.com Email: [email protected]
Business Description We are an IT-enabled services (ITES) company offering inbound and outbound call centre solutions, human resources outsourcing, and conference interpretation services.
We drive client sales and conduct market and customer satisfaction surveys from our outbound call centre, as well as offer inbound call centre services to support client customer service. We provide telemarketers, customer care agents, researchers and data clerks, among others.
We serve the telecom, banking, logistics and manufacturing sectors across the region.
Area of Expertise Call centre HR outsourcing Translation
Certification After Sales Service ISO certified Updates
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Company Profile Frontier Technologies and Services Ltd. Plot 7/11, Buganda Road Contact person: Ayub Kato Kampala, Uganda Phone: +256414255688 Website: www.frontiertechnologies.ug Email: [email protected]
Business Description Frontier Technologies and Services is a subsidiary of Computer Frontiers Inc. established in 1996 in Maryland, USA. We have over ten offices in Africa and have managed projects in over 36 African countries.
We are an IT company that helps our customers to benefit from its Managed Network Service (MNS) which comes with Remote Monitoring and Management (RMM) that increases operational efficiency. Our intuitive RMM system allows clients to easily monitor, troubleshoot, and maintain desktops and servers, among others.
With 17 years in business, we focus on outsourced MNS such as online backup; network installation and management; computer repair and maintenance services; call center solutions; network operation center; e-visa services; website development and hosting; and customer service training and recruitment.
Area of Expertise Call centre HR outsourcing Translation
Certification After Sales Service ISO certified Updates
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Company Profile Hostalite Ltd. Plot 74, Kanjokya Street, Kamwokya Contact person: Dickson Mushab Kampala, Uganda Phone: +256414690538 Website: www.hostalite.com Email: [email protected]
Business Description Hostalite offers website hosting, domain name registration and website design under one roof to save our clients from visiting three different providers.
Benefit from our secure and reliable data centre in the USA at subsidized local pricing. Because our success is highly related to our clients’ success, we take every client's success incredibly seriously.
Area of Expertise Website hosting Domain name registration Website design
Certification After Sales Service Local standards Warranty servicing Repairs Updates Upgrades
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Company Profile Junction Systems Ltd. Plot 128, Old Kira Road, Bukoto Contact person: Isaac Mukonyezi Kampala, Uganda Phone: +256414531709 Website: www.junction.co.ug Email: [email protected]
Business Description Junction Systems is committed to empowering organizations to be more competitive, efficient and responsive with relevant cutting edge technology and solutions. With a close-knit team of savvy, seasoned technology and engineering professionals, and combining the vision to develop winning strategies with the skills to execute them, our dynamic management team has a consolidated 40 years’ experience which has enabled us to successfully satisfy our ever-growing number of clientele.
Since 2009, Junction Systems has engaged with major corporations and smaller projects for start-ups, providing outstanding application and creative development services at globally competitive rates.
Area of Expertise Web and email solutions Application and user experience design Technology services Creative and digital media marketing
Certification After Sales Service
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Company Profile Laboremus Uganda Ltd. Plot 1 Lourdel Rd., Nakasero Contact person: Lucrezia Biteete Kampala, Uganda Phone: +256704021680 Website: www.laboremus.no Email: [email protected]
Business Description Laboremus Uganda creates software solutions which are tailor-made for your needs. Through careful analysis, fast implementation and a quality result, we give both you and your users a great user experience.
Laboremus Uganda is a Microsoft Certified Gold Partner for Software Development and is a subsidiary of Laboremus Oslo in Norway. To assure quality and timely delivery of every project, Laboremus has developed its own project management process, the "Rocket."
Area of Expertise Digital archives Mobile apps, website Workflow process automation Online banking Monitoring and evaluation portals
Certification After Sales Service Updates Upgrades
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Company Profile New Wave Technologies Ltd. 128 Old Kira Road Contact person: Ash Luwambo Kampala, Uganda Phone: +256414389220 Website: www.newwavetech.co.ug Email: [email protected]
Business Description New Wave Technologies offers highly scalable and available solutions which enable individuals, societies, and organizations to achieve consistently high quality results.
We serve everyone from individuals, small and mid-sized businesses, to large enterprises and public sector customers. We have an extensive portfolio of market- leading solutions specifically designed to meet the needs of each customer segment.
We view each customer as unique and offer choices from an array of customized solutions that best fit each customer's need. And we keep getting better at it.
Area of Expertise Customized software development Web hosting
Certification After Sales Service Warranty Servicing Updates Training
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Company Profile NFT Consult Plot 6/8 Kisozi Complex Contact person: Elizabeth Ntege Kampala, Uganda Phone: +256414237904 Website: www.nftconsult.com/v2/ Email: [email protected]
Business Description NFT Consult specializes in Business Process Outsourcing with expertise in three areas: managed services, human resources process outsourcing, and learning and talent development. Our processes are heavily hinged on the use and development of IT with fully fledged innovative section that develops software solutions to create efficiencies in the management of the above HR services.
Area of Expertise Managed services HR process outsourcing Learning and talent development
Certification After Sales Service Updates
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Company Profile Node Six Ltd. Fame House Flour 4, Ntinda Contact person: Noah Baalessanvu Kampala, Uganda Phone: +256414376419 Website: www.nodesix.com Email: [email protected]
Business Description Node6 is an internet and technology solutions company with over 10 years of experience, harnessing the power of the internet for businesses, individuals, and brands. We are able to increase value for customers through thorough analytics solutions, safe and secure means to store and access your data, and affordable applications that are cloud-hosted, making it cheaper to afford high-end solutions.
When it comes to social media, we will help you come up with a social media strategy, help you measure interaction though in-depth analytics, and advise on how best to engage and moderate content online.
Area of Expertise Web and application development Data and data center services IT services outsourcing Social media management
Certification After Sales Service Warranty servicing Repairs Updates Upgrades
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Company Profile PC Tech Communications Ltd. Plot 13, Mulwana Road, Bugolobi Contact person: Albert Mucunguzi Kampala, Uganda Phone: +256783510259 Website: www.pctechgroup.net Email: [email protected]
Business Description PC Tech is the publisher of a leading technology magazine in East Africa. The magazine features personal and enterprise technology, reviews, interviews, and research on ICTs in Africa.
The company also designs and develops websites and mobile applications and offers website design services.
Area of Expertise Website development ICT consultancy
Certification After Sales Service Updates Recalls Training
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Company Profile Planet Systems (U) Ltd. Plot 170, Jinja Road, Ntinda Contact person: Samuel Muhanguzi Kampala, Uganda Phone: +256772503726 Website: www.planetsystems.co Email: [email protected]
Business Description Planet Systems is a modern Knowledge Management (KM) and Information Technology (IT) company with a focus on performance management, supply chain, and logistics management systems.
We offer modular systems designed to unify businesses and ensure easy management of projects, markets, materials, financials, human resource, processes and ideas. These include web-based and mobile e-procurement, e-contracts, asset and inventory management systems.
Area of Expertise Process automation for supply chain Performance and procurement lifecycle management
Certification After Sales Service Updates Upgrades Onsite and offsite support (call orders)
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Company Profile Service Cops Ltd. 1-3 Coral Crescent, Lower Kololo Terrace Contact person: Mathias Kamugasho Kampala, Uganda Phone: +256772689197 Website: www.servicecops.com Email: [email protected]
Business Description Services Cops is an innovative outsourcing firm operating in Uganda exporting services to the regional and global markets.
We develop, implement and manage custom inbound and outbound services, non-voice and back office processes, and mobile payments solutions.
Our vision is to be the preferred BPO and ICT firm in the region. We have worked with over eight banks and mobile money firms.
Area of Expertise Mobile payments and mobile-related solutions development
Certification After Sales Service Updates Upgrades
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Company Profile SINFA Uganda Ltd. Plot 13B, Upper Churchill Rd. Contact person: Maryanne Karamagi Gulu, Uganda Phone: +256471432597 Website: www.sinfauganda.co.ug Email: [email protected]
Business Description SINFA is a for-profit social enterprise providing commercial services that address the needs of local communities in Uganda by directly or indirectly providing employment opportunities, training, and information access.
With an aim of maximizing efficiency in operational processes and ensuring better customer experience, SINFA provides BPO services such as data entry, processing, and conversion. SINFA also aims to reduce operational costs and avoid large capital investments while enabling companies to focus on their core competencies.
SINFA runs an extensive Wi-Fi network of 20 interconnected centers and one super center. SINFA ensures location flexibility and timeline-based scalability. We also provide agricultural information access (OctionX) and high speed internet (Zoom – Wireless).
Area of Expertise Data BPO
Certification After Sales Service Return rights Warranty servicing Updates System maintenance
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Company Profile SMS Media Plot 80, Kanjokya Street Contact person: Stephen Banage Kampala, Uganda Phone: +256312261168 Website: www.smsmedia.ug Email: [email protected]
Business Description SMS Media is a value added services solutions provider that offers tailored products and services in SMS and MMS, IVR based products, and WAP portals.
SMS Media assists various mobile phone carriers in attracting more subscribers and increasing the average revenue-per-user of existing subscribers. The company is in partnership with 5 GSM operators, namely MTN, AIRTEL, UGANDA TELECOM, AFRICELL, and WARID.
The team is made up of young, dynamic, free-thinking, far-sighted individuals who share a keen interest in developing interesting, fun stuff of new age media forms for ordinary people. They are supported by a team of content managers and developers as well as an experienced and outgoing Client Services department.
Area of Expertise BPO media
Certification After Sales Service UCC Warranty servicing Updates
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Company Profile Sparkplug Uganda Ltd. Plot 7, Binayomba Road, Bugolobi Contact person: Raymond Besiga Kampala, Uganda Phone: +256791160903 Website: www.sparkpl.ug Email: [email protected]
Business Description Sparkplug works with clients to not only build great software but also validate ideas and steer them toward product-need fit, enabling our clients to deliver products and experiences that meet the desired expectations of their customers.
Our core services include software development, user experience design, team integration, and project consulting. Sparkplug also provides product development and technology advisory services.
Area of Expertise Software development User experience design Team integration Project consulting
Certification After Sales Service Local standards Warranty servicing Repairs Updates Upgrades
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Company Profile Techno Brain BPO 4th floor, Statistics House Contact person: Lakshman Manickam Kampala, Uganda Phone: +256414341767 Website: www.technobrainbpo.com Email: [email protected]
Business Description Techno Brain BPO/ITES is an ISO-certified BPO and IT-enabled services division of Techno Brain, Africa’s leading IT solutions and training services company.
We offer specifically tailored, affordable, and high-end capacity services utilizing latest technology and state-of-the-art infrastructure to our clients. As one of the fastest growing BPO firms in Africa, we have partnered with several government ministries, NGOs, ISP and telecom providers, HR firms, and financial organizations operating in USA, Canada, India, and Kenya.
With a combined industry experience of 15 years, strong domain knowledge, and a big pool of professionals, Techno Brain provides clients with strategic insight, scalable and wide range of offerings to ensure the best return on their investment.
Area of Expertise BPO business
Certification After Sales Service ISO 9001:2008 certified Warranty servicing Repairs Updates Upgrades
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Company Profile Tracenode Ltd. Plot 22, Block 38, Wandegeya, Bombo Rd. Contact person: Bernard Ntege Kampala, Uganda Phone: +256705894258 Website: www.tracenode.com Email: [email protected]
Business Description The idea was to disrupt the way people use technology. We had the burning desire to provide efficient, relevant and affordable software products to individuals, businesses and entrepreneurs across a variety of industries and countries. Each product had to have that special Tracenode signature that made the end users' lives much easier. With product commitment, improved productivity, efficiency and intelligence, we have developed systems for the transport, medicine, education and real estate industries among others, and there is a lot more brewing in the background.
We are built on three pillars that serve as the foundation of the products we develop: efficiency, possibility and integrity.
Area of Expertise Customised software System integration Application development
Certification After Sales Service Warranty servicing Repairs Updates Upgrades
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Company Profile Vantage Communications Plot 2867, Block 216, Bukoto Contact person: Grace Achiire Kampala, Uganda Phone: +256772745133 Website: www.facebook.com/vanta Email: [email protected] gecom/
Business Description Vantage Communications is about sharing experiences on issues that affect our day- to-day life and things that need to be changed in our society. We look at your right as a person and a customer. We discuss how to change the experience by improving on our service delivery, through quality consciousness in whatever we do for free or for a fee.
For our clients from development agencies, governments, international corporate and NGOs, we provide strategic interventions, capacity building, research, monitoring and evaluation to the private, public and NGO sectors in Africa. We also offer BPO services covering quality and capacity building for optimizing outsourced services.
Area of Expertise Research Product conceptualisation Marketing, campaigns, communications Public relations consulting
Certification After Sales Service ISO certified 2008 Updates
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Company Profile Zimba Group Ltd. Plot 1A Kasalita Rd., Kyambogo Contact person: Sherifah Tumusiime Kampala, Uganda Phone: +256773810878 Website: www.zimbawomen.org Email: [email protected]
Business Description Zimba Group is an adtech company providing tailor made technical and software solutions for small and medium enterprises with emphasis on e-commerce platforms. We use technology to find innovative solutions adapted to the innovation needs of each individual business.
Our key focus areas are: enabling market access under our flagship projects; Zimba Women, working to create opportunities for women to actively, safely and fairly participate in the economy by providing access to skills and training for women; and Zimba Mart, a portal that will be used to expose the products from SMS’s to a vast local and international online market.
Area of Expertise Technical and software solutions
Certification After Sales Service Warranty servicing Updates Upgrades Online sales promotion
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Netherlands Trust Fund III
2016 Exporter Directory
Uganda IT & IT-enabled services