SOUNDWAVES Q&A

1. When does SoundWaves open? o OPEN NOW: SoundWaves is a new upscale indoor/outdoor water attraction at Gaylord Opryland Resort in Nashville, TN. Indoor water attractions will be open year round.Outdoor water attractions will be open select dates in May through Labor Day. Hours of operation will be announced soon. 2. What is the benefit of purchasing the SoundWaves Water Experience package? o SoundWaves is reserved exclusively for guests who book the SoundWaves Water Experience overnight package. The water attraction has limited capacity to prevent overcrowding and keep the experience relaxed and comfortable. With this package, guests will receive admission to SoundWaves; exclusive check in at the Magnolia Lobby; early access to SoundWaves on the day of arrival; baggage storage upon early arrival; and daily hotel shuttle transportation to and from downtown Nashville via your SoundWaves wristband. 3. What is the minimum age for children at SoundWaves without adult supervision? o Anyone age 14 and under must be accompanied by an adult. 4. Are life and inner tubes provided? o Coast Guard approved life jackets are available on a first come, first serve basis at various locations. We recommend children under 48 inches and weak or non-swimmers wear a life . Inflatable toys are not allowed in the water attraction. Inner tubes are provided for select slides and rivers and are available on a first come/first serve basis. Guests may use their own Coast Guard approved life jackets or puddle jumpers. 5. Are towels provided? o Towels are provided upon entering SoundWaves. You may wish to bring your own beach towel since we ask that towels remain in the water attraction area. 6. Are lifeguards on duty at SoundWaves? o Yes, lifeguards are on duty at each attraction at SoundWaves. Lifeguards are trained in CPR and First Aid. 7. Are lockers and changing facilities available? o Lockers are available within the indoor and outdoor areas and may be rented for a nominal fee. Larger items, such as luggage, will need to be kept in your room, vehicle or stored with Bell Services. Changing facilities are available in SoundWaves as well.

8. Can I tan indoors at SoundWaves? o The state-of-the-art roofing system at SoundWaves does allow UV rays into the facility year round. We encourage all guests to use sunscreen. 9. Are shaded areas available? o A limited number of are available in both the indoor and outdoor facilities on a first come, first served basis. To ensure shade all day, inquire about booking one of our cabanas. Guests are not permitted to bring their own umbrellas. 10. Can I purchase sunscreen at SoundWaves? o Sundries including sunscreen, lip balm, and unique souvenirs will be available for purchase at the SoundWaves gift shop. 11. What attire and is required? o Please bring a bathing and aqua or flip flops. swimwear is not permitted. Cover ups, and are required in all resort public areas outside of SoundWaves. 12. Can I bring my own food or drink? o Food and beverage from outside the resort is not permitted in SoundWaves. However, food and drink purchased at the resort’s restaurants and bars may be brought into SoundWaves. Glass is not permitted. 13. Is SoundWaves ADA accessible? o Our facility and attractions are ADA compliant. Water slides are exempt from ADA requirements. 14. Are adult-only areas offered? o The indoor water experience features an adults-only infinity pool, bar and seating on the third floor. The outdoor water experience includes an adults-only flat water pool area. These features are accessible only to ages 18 and up. 15. Are toddler-friendly areas offered? o Yes, the multi-level play structures inside and outside are ideal for children. Swim are required for all children who are not toilet trained. 16. Are chairs available? o A variety of seating is available on a first come, first served basis, including chaise loungers, beach chairs and dining seats. 17. How many slides attractions are offered? o SoundWaves features 6 outdoor slides and 5 indoor slides along with multiple small slides on the children’s multi-play structures. 18. Can I save my seat all day, even if I go back to my room? o Seats are not permitted to be saved if leaving the SoundWaves area. For guaranteed all-day seating, please visit the SoundWaves Magnolia Desk about cabana rentals. 19. Can I wear my or ? o Eye wear is permitted on all attractions, as long as it is secured by a strap. 20. What if there is inclement weather on the day of my visit? o For the safety of our guests, outdoor attractions will be temporarily suspended until severe, inclement weather passes. The indoors will remain open, barring the need for a facility evacuation (e.g., tornado warning). We do not offer rainchecks and refunds.