TICKETING Ticketing Technology Forum 2014 • 18-19 March • Hilton London Wembley, London TECHNOLOGY ATTENDEE LIST F RUM
FIRST NAME SURNAME TITLE ORGANISATION COUNTRY
Stigh Aarstein Chief Executive Tickethour Norway Norway
Greg Adams Mgr Ticket & Venue Sales Adelaide Festival Centre Australia
Saad Afzal Ticketing Director Live Nation UK United Kingdom
Emre Alkin General Secretary Turkish FF Turkey
Fomina Alla Executive General Director KASSIR.RU Russian Federation
Volkan Altuntas Lead Org and Info Systems France Billet France
Yusin Andrey General Director Foggy Lab Russian Federation
Jackie Antas PR Director Ticketmaster International United Kingdom
Audur Arnadottir Finance Director Harpa Conf & Concert Ctr Iceland
Llorenç Arnau Ticketing Responsible FC Barcelona Spain
Nicolas Arndt Ticketing Director PARIS SAINT-GERMAIN FC France
Elin Arnthorsdó Ticketing Manager Salurinn Music Hall Iceland
Katie Austin Svc Change & Integ Anlyst Manchester City FC United Kingdom
Atil Aykar Head of Affiliate Mgm Aktif Bank Turkey
Stein Erik Bakken Proj Mgr-CRM & Ticketing Kilden Teater og Konserthus Norway
Adam Bardsley Head of Comms and IT Lancaster Uni SU United Kingdom
Attendee List • Ticketing Technology Forum • 18-19 March 2014 • London, UK • Page 1 of 14 • Correct at Monday 24 March 2014 • E&OE www.ticketingtechnologyforum.com FIRST NAME SURNAME TITLE ORGANISATION COUNTRY
Chris Barnes VP, Product Dev Barclaycard United Kingdom
Rainer Bartsch CEO bilettix Germany
Giles Bayliss Business Dev Mgr Tickets.com United Kingdom
Jaanus Beilmann CEO Piletilevi AS Estonia
Alain Belsoeur Member LFP France
Chris Belt Sales & Bus Dev Dir Ticketmaster UK United Kingdom
Alain Bénézet ICT Project Coordinator UEFA Switzerland
Martin Berg Research and Development Dialog eXe AS Norway
Ferdinand Bestebreurt Owner TLS- Boca Systems The Netherlands
Mirco Bezzi CEO Attractive.it Italy
Hale Dundar Biga Assistant GM (Tech) Ticketmaster Türkiye Turkey
Majed Binanzzan General Manager Saudi Post Saudi Arabia
Johan Birath Managing Director Ticnet/Ticketmaster SE Sweden
Bjorn Bjornsson Head of Development Venuepoint Iceland
Lucia Bočánková Managing Director Ticketportal Czech Republic
Mirjam Bogataj Ticketing Consultant Baku European Games Italy
Xavier Boixeda Managing Director Onebox Iberica Spain
Lee Booth Co-Founder and Director Eskimo Media and Tech United Kingdom
Jasper Broeker CEO Deutsche Eintrittskarten Germany
Jonathan Brown Secretary STAR United Kingdom
Jonathan Buck Sports Tkting Specialist Green 4 Solutions United Kingdom
Chris Budd Project Director FIFA WC™ Switzerland
Oana Buhus Events Coordinator Ticketing Technology Forum United Kingdom
Attendee List • Ticketing Technology Forum • 18-19 March 2014 • London, UK • Page 2 of 14 • Correct at Monday 24 March 2014 • E&OE www.ticketingtechnologyforum.com FIRST NAME SURNAME TITLE ORGANISATION COUNTRY
Paul Bunker Moderator Ticketing Technology Forum United Kingdom
Eugene Carr CEO Patron Technology United States
Beth Carter Sales and Marketing Green 4 Solutions United Kingdom
Francis Casado Business Dev Manager Mobile Media Content Spain
Jacquie Cassidy Ticketing Dev Manager Historic Royal Palaces United Kingdom
Johan Ceuppens Ticketing Manager RSC Anderlecht Belgium
Bishu Chakraborty Managing Director Really Useful Group United Kingdom
Tim Chambers Managing Director TJChambers Consultancy United Kingdom
Limvirak Chea VP Business Development Eventbrite United Kingdom
Suzie Clarke Client Services Manager Tickethour UK Limited United Kingdom
Sebastian Clayton Chairman Gigstarter United Kingdom
Andy Cleary Founder and Director Eskimo Media and Tech United Kingdom
Enric Codina IT Divisional Director Byrom plc Spain
Tim Coleman Dir, Client Development Tessitura Network United States
James Condliffe CTO See Tickets United Kingdom
David Cooper Senior Sales Manager PayPal United Kingdom
Bill Crane Sales Director AudienceView United Kingdom
Lina Cristianson CRM Manager Malmö Opera Sweden
Martin Crosier Head of Ticketing AKA United Kingdom
Paolo Culora Supervizor Sentor Sweden
Eli Dagan Product Manager TopTix Israel
Tony Davey Managing Director Red61 United Kingdom
Colette Davidson Bus Dev Director Ticketmaster UK United Kingdom
Attendee List • Ticketing Technology Forum • 18-19 March 2014 • London, UK • Page 3 of 14 • Correct at Monday 24 March 2014 • E&OE www.ticketingtechnologyforum.com FIRST NAME SURNAME TITLE ORGANISATION COUNTRY
Mike Davies Director, Merchant Services PayPal United Kingdom
Jon Davies CRM & Digital Mktg Mgr Queens Park Rangers FC United Kingdom
Fred De Graaf Manager Bus Dev See Tickets Nederland B.V. The Netherlands
Julian De Grahl Managing Director CTS EVENTIM Sports GmbH Germany
Desiree De Koning Director Ticketing Software Benelux The Netherlands
Debby Decru Account Manager Ticket Strobbe Ticket Belgium
Anne Deegan Box Office Ops Manager Arsenal FC United Kingdom
Franky Deleu General Manager Syx Automations Ltd United Kingdom
Harvinder Dhillon Technology Partner The FA United Kingdom
Yves Douzon Sales Director eForSports France
Jane Dunbar HD of Ticket & Contact Ctr Southbank Centre United Kingdom
Rachael Easton Marketing Manager TopTix United Kingdom
Kim Eden CTO Venuepoint Denmark
Chris Edmonds Chairman Strategic Ptp Ticketmaster International United Kingdom
Phillip Egger CEO nolock Softwareloesungen Austria
Jonas Ekegren CEO Transticket AB Sweden
Loic Elleboudt Project manager Krankikom GmbH Germany
Jenny Elliott Box Office Manager Queens Park Rangers FC United Kingdom
Estelle Engels Project Manager Krankikom GmbH Germany
Mehmet Kemal Erdine MD/GM Ticketmaster Türkiye Turkey
Salim Essemiani Content & Programming Mgr Ticketing Technology Forum United Kingdom
Lizzie Etherington Xperiologist Ticketing Technology Forum United Kingdom
Sybolt Ettema Technical Consultant Zicht online The Netherlands
Attendee List • Ticketing Technology Forum • 18-19 March 2014 • London, UK • Page 4 of 14 • Correct at Monday 24 March 2014 • E&OE www.ticketingtechnologyforum.com FIRST NAME SURNAME TITLE ORGANISATION COUNTRY
Lionel Fauquier VP Sports & Arena Digitick France
Max Fayers Business Development viagogo United Kingdom
Anja Fehsel Project Management RADIALSYSTEM Germany
Darío Fernández Audience Manager Fundació Orfeó Català Spain
Mark Fisher Hd of Ticketing & Sales Royal Collection Trust United Kingdom
Andy Fletcher Co-Owner/Director Minor Entertainment United Kingdom
Matthew French Dir Front End Engnring Ticketmaster International United Kingdom
Martin Gammeltoft Sales Director Venuepoint Denmark
Tanja Geerligs Application manager Concertgebouw The Netherlands
Clemens Geistler Developement Specialist nolock Softwareloesungen Austria
Yannicke Gerretsen Online Project Manager Concertgebouw The Netherlands
Paul Gibbons Business Development Green 4 Solutions United Kingdom
John Gibson Country Integration Manager enta Ticketing Solutions United Kingdom
Robert Gildas Director Datasport France
Craig Glasgow Sales TLS- Boca Systems United Kingdom
Ronit Glasman Marketing Director Israel Football Ass Israel
Jean-Sébastien Gosuin CEO Smartseats Belgium
Kristian Gotsch CRM Manager Eredivisie CV The Netherlands
Brin Gotts Ticketing Manager Live Nation UK United Kingdom
Sarvesh Govindappa Product Dir Int’l Ticketing Ticketmaster International United Kingdom
Leon Gray Systems Administrator Aberdeen Performing Arts United Kingdom
Crispin Gray Head of IT Royal Albert Hall United Kingdom
Ed Green Audience Engagement Mgr Derby LIVE United Kingdom
Attendee List • Ticketing Technology Forum • 18-19 March 2014 • London, UK • Page 5 of 14 • Correct at Monday 24 March 2014 • E&OE www.ticketingtechnologyforum.com FIRST NAME SURNAME TITLE ORGANISATION COUNTRY
Richard Green Founder & CEO evvnt Ltd United Kingdom
Nick Griffith Director Sales Ops Ticketmaster UK United Kingdom
Johannes Guentert CEO ReserviX Germany
Mehmet Gulez Bus Dev Leader Advisory EY Turkey Turkey
Ozgur Gundogan Assistant GM Aktif Bank Turkey
Tommy Guthrie Head of Ticketing Premier League United Kingdom
Kate Hailstone Head of Ticketing Eng & Wales Cricket Board United Kingdom
Michael Halblaub Sales ReserviX Germany
Dr. Onder Halisdemir CEO Aktif Bank Turkey
Gary Halliday CRM System Manager Southbank Centre United Kingdom
Brian Hampel CEO Ticket Utils, Inc. United States
Tore Hansen Chairman Dialog eXe AS Norway
Richard Harris Tourn Ticketing Manager England Rugby 2015 Ltd United Kingdom
Christian Hasler ICT Event Solutions Mgr UEFA Switzerland
Michael Hauser CEO Apareo Germany
Thomas Held CEO eforSports France
Francis Hellyer Founder & MD London Theatre Direct United Kingdom
Edwin Hemkes Sales Director Syx Automations Ltd United Kingdom
Pete Hewison Systems and Operations Manchester City FC United Kingdom
Richard Hilton Tkting & Hosp Solns Mgr UEFA Switzerland
Seb Hochmuth Hd of Resale, International Prod Ticketmaster International United Kingdom
Sharon Hodgson Member of Parliament APPG on Ticketing United Kingdom
Graham Holland Photographer Ticketing Technology Forum United Kingdom
Attendee List • Ticketing Technology Forum • 18-19 March 2014 • London, UK • Page 6 of 14 • Correct at Monday 24 March 2014 • E&OE www.ticketingtechnologyforum.com FIRST NAME SURNAME TITLE ORGANISATION COUNTRY
Jamie Holmes Deputy Box Office Mgr Chichester Festival Theatre United Kingdom
Cynthia Howard Director Horizon Resourcing United Kingdom
Mark Howard IT Proj & Bus Process Mgr Royal Household United Kingdom
Richard Howle Commercial Director Really Useful Group United Kingdom
Bernd Ingerling Managing Director BTD GROUP Germany
Yusina Iulia General Director KASSIR.RU Russian Federation
Beth James Hd of eCommerce Prod Ticketmaster International United Kingdom
Russell James Head of Marketing The FA United Kingdom
Michelle N Jangbecker Sales Manager Malmö Opera Sweden
Egidijus Janusis Senior System Analyst BLT Technology Lithuania
Kingsley Jayasekera Head, Mktg and Digital West Kowloon Cultural Dist Hong Kong
Ben Jeffries Sales and Mkt Manager Lyceum Theatre United Kingdom
Mikkel Jensen CTO Billetten A/S Denmark
Rune Jensen Comms & Mktg Manager Danish Architecture Center Denmark
Celine Jobert SEO Responsible La Fourmi France
Muktak Joshi CTO Ticket Utils India India
Peter Joyce Managing Director TopTix Sport UK United Kingdom
Moritz Kaestner CEO Beckerbillett Germany
Stefanos Kakarantzas Chief Executive Tickethour UK Limited Greece
Gaby Kaminsky CEO udobu Spain
Matthias Karsch Account Manager Ticket Regional Germany
Antje Kaube Head of Sales RADIALSYSTEM Germany
Jack Keightley Snr Digital Bus Analyst Barclaycard United Kingdom
Attendee List • Ticketing Technology Forum • 18-19 March 2014 • London, UK • Page 7 of 14 • Correct at Monday 24 March 2014 • E&OE www.ticketingtechnologyforum.com FIRST NAME SURNAME TITLE ORGANISATION COUNTRY
Chris Keightley Sales Executive ZNAP™ United Kingdom
Andy Kite Marketing Manager Aberdeen Performing Arts United Kingdom
Sandra Kouwenberg Ticketing & BO Coordinator Auditorio de Tenerife Spain
Jasper Landsmeer Manager ICT See Tickets Nederland B.V. The Netherlands
Remi Leonetti Founding Partner AP2S France
Moran Lerner Executive VP ZNAP™ United Kingdom
Jani Levanen Director Sales Services Ticketmaster International United Kingdom
Esther Levi Business Developer Digitick France
Yang Li Ticket Sales Promotion Mgr French Tennis Federation France
Erik Lindholm CEO Tickster AB Sweden
Stéphane Lloret Sales Manager France Billet France
Kasper Lund Sales and Mktg Manager DR Koncerthuset Denmark
Steve Machin Founder Stormcrowd United Kingdom
Maria Girke Magnusson Sales Manager Malmö Stadsteater Sweden
Eddie Mahoney CEO Tickethour UK Limited United Kingdom
Rich Major Commercial Consultant inamajorkey.com United Kingdom
Anil Malhotra Founder & President Analytix United States
Michele Marino CEO Mobile Media Content Spain
Gian Marco Mariotti Managing Director Modulsnap srl Italy
Emily McCrery Event Co-ordinator Realex Payments United Kingdom
Angela McGuire Ticket & Merchandising Mgr Red Bull Air Race Austria
Sita McIntosh Bus Dev Director Ticketmaster UK United Kingdom
David McKay Head of Music Ticketing Applauze United States
Attendee List • Ticketing Technology Forum • 18-19 March 2014 • London, UK • Page 8 of 14 • Correct at Monday 24 March 2014 • E&OE www.ticketingtechnologyforum.com FIRST NAME SURNAME TITLE ORGANISATION COUNTRY
Andrew McManus IT Director NEC Group United Kingdom
Françoise Meulemans Senior Project manager Ticketing Software Benelux The Netherlands
Stefanie Meyer Head of Sales Ticket Regional Germany
Davide Migliarini Assistant Videographer Ticketing Technology Forum United Kingdom
Aleksandra Milkovska Translator Kassir.ru Russian Federation
Laurence Miller Commercial Director Nimax Theatres United Kingdom
Paul Miller IT Projects & Bus Mgr Royal Collection Trust United Kingdom
Rachel Miller Head of Ticketing The Lowry & Quaytickets United Kingdom
Louise Millington-Roberts Partner Hill Dickinson LLP United Kingdom
Russell Morris Head of IT See Tickets United Kingdom
Rinalds Muižnieks CEO Piletilevi AS Estonia
Ian Murphy HD of Tickets & Mshp Tottenham Hotspur FC United Kingdom
Yuliya Mykhaylovska Associate viagogo United States
Bulent Nair E-Commerce Director Ticketmaster Türkiye Turkey
Gemma Nash Marketing Executive Ticketing Technology Forum United Kingdom
Adam Newsam VP Sport and Tournaments Ticketmaster International United Kingdom
Christian Nilson General Manager axxess2 AG Switzerland
Hans Nissens CEO & Founder Oxynade NV Belgium
Steve Nott-Macaire Bus Dev Mgr S&L Green 4 Solutions United Kingdom
Ian Nuttall CEO & Founder Ticketing Technology Forum United Kingdom
Gill O'Halloran Senior Mgr, B2B Mktg & Events PayPal United Kingdom
Richard Oastler Managing Director Club Metrics United Kingdom
Eduardo Olea VP Coltixktes Colombia
Attendee List • Ticketing Technology Forum • 18-19 March 2014 • London, UK • Page 9 of 14 • Correct at Monday 24 March 2014 • E&OE www.ticketingtechnologyforum.com FIRST NAME SURNAME TITLE ORGANISATION COUNTRY
Jocelyn Ong Director SISTIC Singapore
Fredrik Ornstein Director of Sales Transticket AB Sweden
Kjell Arne Orseth EVP Business Operations Ticketmaster International Norway
Vincent Ossewaarde CEO Fortytwo The Netherlands
Gemma Owen-Smith UK Pre Sales Manager ZNAP™ United Kingdom
Mickaël Page Sales Manager Datasport France
James Palmer Corporate Bus Dev Realex Payments United Kingdom
Lucy Palmer Sales Manager ZNAP™ United Kingdom
Stanislas Panhard Development Director FNAC France
Victòria Pardell Prod and Services Strategy FC Barcelona Spain
Kate Park Head of Sales and Mktg Traverse Theatre United Kingdom
Nick Parr Commercial Director Festival & King's Theatres United Kingdom
Andrew Parsons VP Sales Ticketmaster UK United Kingdom
Ken Paul Commercial Manager enta Ticketing Solutions United Kingdom
Dan Pearce VP Marketing Ticketmaster Resale United Kingdom
Tony Pearson Business Consultant MATCH Services Switzerland
Francine Perret-Gentil Web Project Specialist UEFA Events Switzerland
Maxim Persson Sales Director Ticnet/Ticketmaster SE Sweden
Massimo Petracca Videographer Ticketing Technology Forum United Kingdom
Lewis Price Business Dev Mgr Ticketing Technology Forum United Kingdom
Martin Pronk CTO Queue-it Denmark
Peter Quinlan Dir of Int Commercial Dev Ticketmaster Entertainment United Kingdom
Alex Ramzy Ticketing Ops Manager England Rugby 2015 Ltd United Kingdom
Attendee List • Ticketing Technology Forum • 18-19 March 2014 • London, UK • Page 10 of 14 • Correct at Monday 24 March 2014 • E&OE www.ticketingtechnologyforum.com FIRST NAME SURNAME TITLE ORGANISATION COUNTRY
Henrik Rasmunssen Managing Director / CEO Roskilde Festival Denmark
Søren Ravn CEO Billetten A/S Denmark
Nicolas Renna Managing Partner Proactiv Sl Spain
Arnaud Reyre Box Office Manager PARIS SAINT-GERMAIN FC France
Andy Rice VP Buss Development Ticketmaster UK United Kingdom
Regis Rigal Project Developer France Billet France
Thomas Roscheck Mktg & P.R. Supervisor Rockhal Luxembourg
Adam Rubin Director of Bus Dev AudienceView United Kingdom
Chris Ryan Commercial Director Encore Tickets United Kingdom
Emilio Sabadell FC Barcelona Director of Operations Spain
Einar Sævarsson Commercial Director Venuepoint Denmark
Ian Sanders Director of Sport Ticketmaster UK United Kingdom
Jonathan Saville Dir. Sales, Mktg and Dev Theatre Royal Concert Hall United Kingdom
Annie Scally Project Manager Ticketing Net E Midlands United Kingdom
Donal Scannell CEO Gigstarter Ireland
Quentin Schaepelynck CEO zePass France
Björn Schlesselmann CEO comfortticket GmbH Germany
Lisa Schmidt Account Manager Ticket Regional Germany
Henk Schuit Managing Director See Tickets Nederland B.V. The Netherlands
Eduard Schultheiss Head of Development Ticket Regional Germany
Soenke Scobel Head of Yield Management Stage Entertainment Gmbh Germany
Christian Séré-Annichini CEO Digitick United Kingdom
Andrew Sharp Managing Director enta Ticketing Solutions United Kingdom
Attendee List • Ticketing Technology Forum • 18-19 March 2014 • London, UK • Page 11 of 14 • Correct at Monday 24 March 2014 • E&OE www.ticketingtechnologyforum.com FIRST NAME SURNAME TITLE ORGANISATION COUNTRY
Marc Sheppard Head of Ticketing Services Royal Albert Hall United Kingdom
Antti Silventoinen CEO Music Kickup Finland
Rob Skinner Head of PR PayPal United Kingdom
Hans Christian Smed Dir of Sales & Marketing Roskilde Festival Denmark
Paul Smyth Head of Ticketing The FA United Kingdom
Chris Snelders Business Dev Mgr Tickethour UK Limited The Netherlands
Niels Henrik Sodeman CEO Queue-it Denmark
Eric Solem Head of Ticketing AS Roma Italy
Niklas Stake Chairman, CTO Tickster AB Sweden
Brian Streich Int'l Mktg Director StubHub United Kingdom
Rob Such Product Manager Advanced Computer Software United Kingdom
Kirill Sukhanov HR Director KASSIR.RU Russian Federation
Mark Taffler Head of Music Samsung Smart Ticket United Kingdom
Kenneth Tan CEO SISTIC Singapore
Karaoglan Tasci Assistant GM (Sales) Ticketmaster Türkiye Turkey
Will Tatam Systems Architect Red61 United Kingdom
Lauren Taylor Director of Mktg and Comms Aberdeen Performing Arts United Kingdom
Ian Taylor Senior Ticketing Mgr AKA United Kingdom
Angelina Tennino COO Ticketing Technology Forum United Kingdom
Dmitry Teplyakov CIO Donbass Arena LLC Ukraine
Denzil Thomas Head of Music PHAR Partnerships United Kingdom
Gareth Thomas Systems Administrator Royal Household United Kingdom
Mariia Timofeeva Head of Dev Dept KASSIR.RU Russian Federation
Attendee List • Ticketing Technology Forum • 18-19 March 2014 • London, UK • Page 12 of 14 • Correct at Monday 24 March 2014 • E&OE www.ticketingtechnologyforum.com FIRST NAME SURNAME TITLE ORGANISATION COUNTRY
Domingo Tjornelund Managing Director Ticketzone United Kingdom
Johannes Tolle CEO ReserviX Germany
Christian Tolle Software Development ReserviX Germany
Emma Tormey Deputy Ticketing Manager GAA Ireland
Guillaume Tourreau Founding Partner AP2S France
Dang Tran General Manager DT Consulting France
Linda Turner Head of Ticketing Ops ACC Liverpool United Kingdom
Erlend Valle Software Engineer Dialog eXe AS Norway
Francesc Vallès Partner Adoria Consulting Spain
Yannick Van de Voorde Sales Manager Oxynade NV Belgium
Ivo Van der Ent Product Manager Peppered B.V. The Netherlands
Coen Van der Poll Managing Director Peppered B.V. The Netherlands
Seb Van Deursen Managing Director Zicht online The Netherlands
Kathleen Van Horen Mgr Support & Service See Tickets Nederland B.V. The Netherlands
Bart Vermeersch Account Manager Tickets Strobbe Ticket Belgium
Marcus Vernon Corporate Sales Manager Realex Payments United Kingdom
Sarah Vernoy Bus Dev Manager Givex United Kingdom
Joost Veuger Mgr Tkt svc & CRM/App Mgr Theaters Tilburg The Netherlands
Ines Visinet Communication Manager eForSports France
Lieke Visser Online Mktg Manager Concertgebouw The Netherlands
Marijcke Voorsluijs ICT Project Manager TOT B.V. The Netherlands
Karl Vosper Managing Director TopTix United Kingdom
Peter Wahlstrøm IT Manager Danish Architecture Center Denmark
Attendee List • Ticketing Technology Forum • 18-19 March 2014 • London, UK • Page 13 of 14 • Correct at Monday 24 March 2014 • E&OE www.ticketingtechnologyforum.com FIRST NAME SURNAME TITLE ORGANISATION COUNTRY
Reg Walker Operations Director Iridium Consulting United Kingdom
Matthew Wall Marketing Executive Ticketing Technology Forum United Kingdom
Cécile Walson Ticketing Manager French Tennis Federation France
Stéphane Weiss COO France Billet France
Ben Whitaker CEO Masabi United Kingdom
Dan White HD of Ticket Solutions ACC Liverpool United Kingdom
Katie White PR Manager Ticketmaster International United Kingdom
Thomas Wickell Marketing Director Malmö Opera Sweden
Stephen Williams VP Engineering Ticketmaster International United Kingdom
Rob Wilmshurst CEO See Tickets United Kingdom
Robert Wright Bus Dev Manager Givex United Kingdom
Yelena Yershova Director of Technology Sports Fusion United Kingdom
Vlada Zamorina Lead Adv & PR MGR KASSIR.RU Russian Federation
Klaus Zemke General Manager Ticketmaster GmbH Germany
Martin Zetterlund Founder Sentor Sweden
Attendee List • Ticketing Technology Forum • 18-19 March 2014 • London, UK • Page 14 of 14 • Correct at Monday 24 March 2014 • E&OE www.ticketingtechnologyforum.com