Heinz Pfister A living mosaic of culinary experience and knowledge Chef Heinz brings a big palette of information of whatever kitchen he works in. Of the 25 years Heinz has worked as chef in 8 countries and 4 continents, last 14 years of this have been in managerial position. He spent his time learning and experiencing the different cultures and cuisines of wherever he worked. Heinz has added the insights of his travels to his already expansive knowledge of traditional European cooking resulting in a vibrant, fresh and electric style what is all his own.
He has been successful in integrating multiple cultures and dynamically developing local national to their next level or positions.
Currently the Pre-opening Executive Chef of One Park, Oakwood Premier and Oakwood Residence, Phnom Penh Cambodia, after moving on from the Shangri-La Ulaanbaatar, Mongolia.
Heinz is responsible for the overall kitchen, quality of food operations for the creative drive for new concepts and menus. He also makes use of his talents as an excellent teacher by handling the Chef’s training for the Hotel’s team. The classes that he implements range from the very simple (basic vegetable cuts and cooking techniques & as well basic hygiene) to the complex and specialized.
Well-educated and forward thinking. Heinz`s talents are reflected in his personal and professional lives. His skills range from teaching, coaching to training and development, team building to guest relations, concept development to financial controls & revenue generation, renovation & project management of food & beverage & kitchen management. In addition to this, Heinz makes sure to take pleasure in life by spending quality time with his wife and daughter and enjoying computer, reading about science in the kitchen & molecular gastronomy and listen to music.
Heinz Pfister intends to further his career in the hospitality industry participate in hotel operations, expanding his human resource, sales and marketing pursuits, and providing astute financial management for his own company.
Personal Details Career Summary Career Details Other Information
Contact Details
Business Address Home Address Heinz Pfister Heinz Pfister Seodaemun-gu Seodaemun-gu Yeonhui - dong 78-9 #304 Yeonhui-dong 78-9 #304 Seoul 03697, Korea Seoul 03697, Korea Business Contact Details Personal Contact Details T 82 10 9761 2229 T 82 10 9761 2229 M 82 10 9761 2229 M 82 10 9761 2229 E [email protected] E [email protected]
Educational Background
From To Institution Degree City, Country 1982 1982 Swiss Army Swiss Army Service Thun, Switzerland 1979 1982 Berufschule Basel Gastronomy Chef with Federal Diploma (Switzerland) Basel, Switzerland 1976 1979 High School High School Olten, Switzerland 1970 1976 Primary School Primary School Olten, Switzerland
Personal Details
Born on 05. December 1962 Languages Spoken Written Nationality Swiss English Fluent Fair Statue Married with one Child German Fluent Fluent
Career Summary Position Country
May 2019 – Present Executive Chef One Park Complex and Oakwood Premier Phnom Penh, Cambodia
Aug 2016 – Sept 2018 Executive Chef The Shangri-La Ulaanbaatar UB, Mongolia
Sep 2013 – July 2016 Executive Chef The Grand Hilton Seoul Seoul, Korea
Sep 2010 – Aug 2013 Executive Chef The Westin Chosun Busan Busan, Korea
Jun 2009 – Aug 2010 Private Consulting/Advisory Business Part Time Jobs Basel, Switzerland
Jun 2008 – May 2009 Executive Chef Swissotel Le Plaza Basel Basel, Switzerland
Jun 2005 – May 2008 Executive Chef InterContinental & Holiday Inn Hotels Citystars, Cairo Cairo, Egypt
Oct 2004 – May 2005 Executive Chef Seoul Club Seoul, Korea
Sep 1999 – Sep 2004 Executive Chef Coex InterContinental Seoul, Korea
Feb 1998 – Aug 1999 Executive Chef Ceylan InterContinental Resort Antalya, Turkey
Nov 1996 – Feb 1998 Executive Chef Pyramids Park InterContinental Cairo, Egypt
May 1995 – Oct 1996 Executive Chef Hurghada InterContinental Hurghada, Egypt
Aug 1993 – Mar 1995 Executive Chef Berjaya Le Morne Le Morne, Mauritius
May 1991 – Sep 1992 Sous Chef Kowloon Shangri-La Kowloon, Hong Kong
Feb 1989 – Apr 1991 Sous Chef The Westin Chosun Seoul, Korea
Jan 1988 – Aug 1988 Chef de Partie The Crystal Palace Hotel Tianjin, China
Jul 1987 – Dec 1987 Sous Chef Restaurant Hammermätteli Olten, Switzerland
Apr 1986 – Apr 1987 Chef de Partie The Drake Hotel New York, USA
Apr 1985 – Apr 1986 Demi Chef de Partie Hotel Bellevue Palace Bern, Switzerland
Apr 1983 – Apr 1985 Garde Manger & Entremetier Zunfthaus zum Löwen Olten, Switzerland
Dec 1982 - Mar 1983 Chef de Partie Hotel Falken, Italian Restaurant Aarburg, Switzerland
Jul 1982 – Nov 1982 Swiss Army Service Thun, Switzerland
Apr 1982 – Jun 1982 Commis de Cuisine Restaurant Safran Zunft Basel, Switzerland
1979 – 1982 Apprenticeship Restaurant Safran Zunft Basel, Switzerland
Career Summary Hotel Information’s
Oakwood Premier Phnom Penh, a luxury serviced apartment in the heart of Phnom Penh`s Executive Chef downtown offers all the conveniences of a hotel combined with the comforts of home May 2019 – Present within an exclusive serviced residence. One Park / Oakwood Premier Comprising 210 well-appointed hotel rooms and serviced apartments fully equipped with Phnom Penh, Cambodia cutting-edge technology, guests will have full access to a full suite of facilities and services Including an in-house restaurant, in-room dining, daily housekeeping, turndown service, 24 hour security, concierge and more.
Job Information
In charge for the kitchen Operation in planning, selecting and ordering kitchen equipment, and kitchen utensils for the Club House kitchen as well for the Illusion Kitchen an high end Mediterranean steak house. Preparing Menus and recipe cost sheets, hiring employees for Culinary and stewarding department, Writing kitchen and stewarding manual and preparing SOP`s and training manuals for FSMS, FLS, as well position guidelines.
Career Summary Hotel Information’s
One Park Complex is a flourishing mix of top end hotel, residential, school, business and Executive Chef commercial spaces including One Park Residences and Service Apartments, Oakwood Premier May 2019 – Present Phnom Pen Singapore Cambodia International Academy, and Asia Pacific Development Bank, One Park Complex an array of lifestyle and retail establishments complemented by a park, Phnom Penh, Cambodia all coming together with a constant atmosphere of visibility
Job Information
In charge for the kitchen Operation in planning, selecting and ordering kitchen equipment, and kitchen utensils for the Club House kitchen as well for the Illusion Kitchen an high end Mediterranean steak house. Preparing Menus and recipe cost sheets, hiring employees for Culinary and stewarding department, Writing kitchen and stewarding manual and preparing SOP`s and training manuals for FSMS, FLS, as well position guidelines.
Career Summary Hotel Information’s
The Shangri-La Ulaanbaatar is located right in the Heart of the City Center, Chinggis Khan Executive Chef international Airport is just a 40 Minutes’ drive away. The Hotel feature 290 elegant and August 2016 – September 2018 spacious Guestrooms with a minimum of 42 sqm. The Shangri-La Ulaanbaatar With the largest Portfolio of conference and meeting Versus in Ulaanbaatar. The Hotels Ulaanbaatar, Mongolia Function Space of 2643 sqm suit any occasion, The Hotel`s Venues include the Ballroom (1300sqm) and eight Function Rooms on multiple Floors.
Job Information
In charge for the whole Kitchen Operation and all Food Venues as well for the Purchasing. Cost Control and Banqueting Was fully involved in organizing and writing Menus for all VIP Gala Dinners, Wedding Food tastings, Embassies, Special Events and Caterings. Preparing monthly Promotions local, seasonal and with Overseas Chefs. Controlling Food Cost and all related financial Aspects.
Career Summary Hotel Information’s
The Grand Hilton Seoul with 396 rooms, located 15 minutes from downtown Seoul, Executive Chef just 40 minutes from Incheon International Airport. The Hotel offers a wide choice of September 2013 – July 2016 dining options for all occasions with the adjacent Convention Center for meetings and events, The Grand Hilton Seoul whether it is a business meeting, wedding or music concert, this Convention Center Hotel Seoul, South Korea accommodates up to 2500 guests. Select from flexible meeting rooms, the Grand Ballroom, and the Convention Hall featuring the latest audio/visual equipment.
Job Information
In charge for the while kitchen Operation and all Food Outlets as well for the Purchasing the Convention Center Events and all Caterings. Was fully involved in organizing and write Menus for all VIP Gala Dinners, Embassies, special Events and Caterings. Preparing monthly Promotions local, seasonal and with Overseas Chefs. Controlling Food Cost and all related financial Aspects.
Career Summary Hotel Information’s
The Westin Chosun Busan Hotel with 290 rooms, nestled along the scenic Beachfront Executive Chef Heaundae Beach`s beautiful Dongbaek Island. The optimal location for Business and vacation September 2010 – August 2013 Along with breathtaking views of the ocean, exceptionally renovated rooms artfully The Westin Chosun Beach integrate resort relaxation with superb business efficiency. Busan, South Korea Job Information
In charge for the whole kitchen Operation and all Food Outlets as well for the Purchasing Was fully involved in organizing and write Menus for all VIP Gala Dinners, Caterings To the famous APEC House on Dongbaek Island. Preparing monthly Promotions and Cooking Classes for Shinsegae Academy as well internally for the Hotel.
Career Summary Hotel Information’s
The Swissotel Le Plaza Basel is a five star first class Business Hotel with 238 rooms. Executive Chef Which make it the biggest and most modern Hotel in Basel. June 2008 – May 2009 The Hotel is under the same roof with the biggest Exhibition center in Switzerland with a Swissotel Le Plaza, Basel catering facility for up to 3000 people and an Exhibition space of 220 000 sqm Switzerland Job Information
In charge for the while kitchen Operation and all Food Outlets as well for the Purchasing Was fully involved in organizing and write Menus for all VIP Gala Dinners, Caterings and Events like Davidoff Swiss Indoors, Basel World, Basel Art, Basel Tattoo and the Euro 08 opening Gala Dinner with Eckart Witzigmann and Fredy Giradet.
Career Summary Hotel Information’s
Citystars InterContinental Cairo covers 115000 sqm of an entire city block including the Hotels. Executive Chef InterContinental caters for all taste of accommodation with 790 rooms, 11 F&B outlets, Jun 2005 – May 2008 3000 sqm Lifestyle Aqua Spa and Wellness Center. 19 different Banquet facilities with the InterContinental Citystars largest Ballroom in Cairo seating up to 2200 People, over 1300 Employees. Cairo, Egypt Residence Apartment 189 units with Room service and a 330 Room holiday Inn Hotel With 7 F&B Outlets and banquet facilities. Staybridge Hotel open in June 2008 and a Grand InterContinental in planning.
Job Information
In charge for the daily Operation. planning and training local Employees, implementing InterContinental Standards and basic Hygiene Standards. Project management for the Pastry/Bakery, Coffee Shop renovation. Opening of 3 new Outlets and the opening of the Holiday Inn Hotel.
Club Information’s
The Seoul Club a registered non-profit Organization chartered in 1904 by Empror Kojong Execuitve Chef An up Market Member Club with 1400 Members Oct 2004 – May 2005 6 F&B Outlets with 5 Meeting Rooms and 1 Ballroom for 140 People sit down. Seoul Club A Deli Shop with homemade Bakery, Pastries and Sausage products. Seoul, Korea
Job Information
In charge for the whole Kitchen Operation and all Food Outlets, as well Purchasing. To improve and upgrade Food Quality and implement Hygiene and Sanitation Preparing monthly Food Promotions and Chaine des Rotisseurs and Gala Dinners.
Career Summary Hotel Information’s
A 654 Room Cyber Business Hotel in the Heart of Seoul`s Business District. Executive Chef With first open Asian Kitchen Concept with famous Asian Fusion Dishes in Seoul. Sep 1999 – Sep 2004 8 F&B Outlets, 308 sqm Banquet Facilities with 14 Meeting Rooms, 1 Wedding Hall Coex InterContinental and 1 Ballroom for 400 People sit down. Seoul Korea
Job Information
Transferred from Ceylan InterContinental, for the Opening of Coex In charge of the whole kitchen Operation and all Food Outlets To set up the whole Kitchen Operation and train 85 Kitchen Associates and 3 Stewards Implementing InterContinental Standards and Basic Hygiene and Sanitation. Achieved the HACCP Certification, in less than 2 years, as first Hotel in Asia pacific
Hotel information’s
Ceylan InterContinental Resort Complex located in a Pine Tree Forest in Kemer Executive Chef With a 221 Rooms most luxurious Ceylan InterContinental Resort and a 118 Room Feb 1998 – Aug 1999 Ceylan InterContinental Park Hotel a 368 Room Simena Holiday Village, all Inclusive, and Ceylan InterContinental 97 high Standard Simena Time Share Villas and a BBQ Area for 60 People Antalya, Turkey 23 F&B Outlets and over 3000 sqm Banquet Facilities.
Job Information
In charge of whole Kitchen Operation and all Food Outlets To set up whole Kitchen Operation for Ceylan InterContinental Resort and Park and train 77 Chefs and 23 Stewards. Writing Menus for all Food Outlets and Room Services as well preparing Recipe Cost Sheets and Position Guidelines, Manuals for the Kitchen and Stewarding Department. Taking over the whole Kitchen Operation of the Simena Holiday Village to implement InterContinental Standards and Procedures and improve Food Quality
Career Summary Hotel information’s
Located 2. 5 km from the Pyramids of Giza, 470 Guest Rooms including 33 split level Suites Executive Chef Larges Swimming Pool in Cairo with two Children’s Playground and a touch Zoo. Nov 1996 – Feb 1998 7 F&B Outlets, 6 Function Rooms for max 600-theatre style, over 80 Kitchen Employees Cairo, Egypt
Job Information
Transferred to take over this Property with InterContinental, to implement InterContinental Standards, to train and teach Hygiene and Sanitation, was involved in kitchen and Outlet renovations.
Hotel information’s
The 252 Room Hurghada InterContinental located at the Red Sea with exclusive Beach Executive Chef Frontage and private Marina, 6 luxurious Villas with private Swimming Pool May 1995 – Oct 1996 9 F&B Outlets, 3 function Rooms – max 560 Persons. Hurghada InterContinental Hurghada, Egypt Job Information
Daily operation of Kitchens, F&B Outlets, coordination’s with Catering Sales & Banquet Set up Stewarding Department and implemented minimum and maximum Pars, Cost Control, development of Kitchen Employees an Stewarding Associates Concept re-development of Kitchens and Outlets.
Career Summary Hotel information’s
Executive Chef There are 196 Rooms and 4 Suites elegantly appointed in two-storey Deluxe Villas Aug 1993 – Mar 1995 designed in natural wood finishes. Berjaya Le Morne Situated at Le Morne on the south west coast Mauritius, it has a Beachfront stretching over Resort & Casino 3 km set in the iridescent blue of the Indian Ocean Le Morne, Mauritius 3 F&B Outlets, 5 Function Rooms for max 300-theatre style
Job Information
In charge of whole Kitchen Operation and all Food Outlets. Set up the whole Kitchen Operation for the Opening and train 55 Chefs and 21 Stewards, implement Hygiene and Sanitation. Hiring Employees from local market as well from overseas. Preparing job descriptions and Kitchen Manuals for Kitchen, Pastry/Bakery, Butchery and Stewarding
Hotel information’s
The 700 Room Kowloon Shangri – La is located at shopping and entertainment district Sous Chef of Kowloon. May 1991 – Sept 1992 The Award Winning Kowloon Shangri-La is the Landmark on Tsimshatsui East`s Kowloon Shangri-La Waterfront, affording panoramic view of Victoria Harbor and Hong Kong Island Skyline Hong Kong 5 F&B Outlets, 13 Function Rooms, 1 Ballroom for theme party for over 700 Persons
Job Information
In charge of the daily Kitchen Operation of the Coffee Shop and the Steak Place, supporting Banquet Functions, writing and implementing Menus and daily Specials responsible for Room Service and daily Room Amenities.
Career Summary Hotel information’s
The 490 Room Westin Chosun is ideally located in the heart of Seoul Sous Chef The Westin Chosun Seoul was the only Hotel in Korea named to Conde Nast Traveler`s Gold Feb 1989 – Apr 1991 List of the “World’s Best Hotels.” The Westin Chosun 5 F&B Outlets, 8 Function Rooms, 1 Ballroom of 543 sqm Seoul, Korea
Job Information
In charge of the Operation of the Ninth Gate Restaurant, a 80 seat French Dining Room Supporting Banquet functions and the Café Royale Operation Writing and implementing menus, Daily specials and seasonal Promotions.
Hotel information’s
The 246 Room Crystal palace Hotel is situated by the lakefront and close to the Chef de Partie Friendship Store. Jan 1988 – Aug 1988 The Crystal Palace Hotel is one of the better top-end Hotel in Tianjin. The Crystal Palace Hotel The Hotel excels in its restaurants, serving a good mixture of Chinese and Western Cuisine Tianjin, China 5 F&B Outlets, 5 Function Rooms, 1 Ballroom for up to 300 persons
Job Information
In charge of the daily Kitchen Operation of the Café Suisse and Room Service, After in charge for the set up and opening of the Le Marquis French Restaurant. Implementing Swissotel Standards and basic Personal and Food Hygiene.
Other Information
Professional / Social Affiliation
Organization
1989 – 1991 Les Toques Blanches, Seoul, Korea, Memeber 1996 - Global Hoteliers Club, Member 1999 – 2005 Les Toques Blanche, Seoul Korea, Member 2010 - present Les Toques Blanche, Seoul, Korea, Member La Chaine des Rotisseurs, Korea Chapter, Memeber, Chef Rostisseur
Sports & Recreation / Hobbies
Sports & Recreation
Squash, Swimming, Biking
Hobbies / Other Interests
Reading, computer, Music
Career Achievements and Awards
12 Years of hospitality Management experience with InterContinental Hotels. in Asia and Middle East Africa Has successfulli integrated into multiple cultures as an international hotel executive, while actively developing local nationals to their next level positions. Has Consistently met or exceeded financial projections on an annual basis by strategic planning of cost control, development and menu engineering. Solid hands-on experience in project management through maijor renovations with given financial parameters. Successfully achieved with the Team the implementation of HACCP. First Hotel in Asia Pacific which received the Certified HACCP. Certificate of Recognition, Achievment Excellence Performance GSI Customer Satisfaction for 2010 (Starwood)
Career Information
Seminars and Special Training Courses Attended
Date Seminar / Course City/Country
1991 Interaction Management Program Hong Kong
1994 Food Production Principle AH&MA USA
1994 Creating Service Professionals Le Morne, Mauritius
1995 Going for Profit, Sales & Marketing Management Program Food and Beverage Workshop Dubai
1997 Middle East and Africa Food and Beverage Workshop Cairo, Egypt
2002 Total Quality Management Leadership TQM Seoul. Korea
2002 – 2004 HACCP in Practice Certificate Chartered Institute of Environmental Health, Australia Seoul, Korea
2005 The 7 Habits of Highly Effectively People, Stephen R. Covey Safaga, Egypt
2006 Food and Beverage Conference Middle East and Africa Dubai
2007 Winning Ways Implementation Cairo, Egypt
2010 Food and Beverage Conference, The next Course 2011 Shanghai, China
Professional Strengths and Skill Set
-Training -Development -Team Building & Motivation of Associates -Strategic Management -Financial Controls & Revenue Generation -F&B Management
Professional Weakness
-I expect a lot from others, because l expect so much of myself -I would say there are no weaknesses, that to me, they are only opportunities to learn and grow more proficient in the work that l do, as to me everyday is an opportunity to strengthen our skills and to learn from others and to know we are totally in control of everything we do, life 101 is all about taking those things we are uncomfortable with and connecting with people who excel in those skills and asking them to help us learn how to overcome them and learn from great people.
Career Information
Future Goals and Career Plans
To further my development and career advancement in the Hospitality Industry by demonstrating initiative, innovation, and creativity through a strategic vision; and to continually orchestrate Hotel kitchen Operations which maintain a consistent service culture by stimulating human resource development & driving for results activities and providing cutting edge product, whilst ensuring astute financial management for my respective owning company in the capacity of Executive Chef.
References
Ashley Cheeseman Christian Pirodon General Manager Area General Manager at IHG Hotel Group Park Hotel Seoul, Korea InterContinental, Manila E-mail: [email protected] E-mail: [email protected] Tel: ( 82 ) 10 9116 8524 Tel: ( 632 ) 909 0888
Matthias Roeke Steven J. Parker General Manager Managing Director Chancery Court Hotel, London, United Kingdom Langham Huntington Hotel, Pasadena, Los Angeles, USA E-mail: [email protected] E-mail: [email protected] Tel: ( 44 20 ) 7829 9888 Tel: ( 1 ) 213 624 1011
Dieter Franke Thierry Perrot General Manager Egypt and General Manager IHG Citystars Regional General Manager IHG Muscat Oman InterContinental Citystars Cairo, Egypt InterContinental Muscat, Oman E-mail: [email protected] E-mail: [email protected] Tel: ( 20 2 ) 2480 0100 Tel: (968) 2468 0600
Stress is the Fertilizer for Creativity