JUNE 2019

Leaders In Healthcare

A special presentation complimentary with India.Forbes Not for Sale. CONTENTS Marketing: Distribution: 5 Nat Health Shagufta Khan Subhadra Bose Jitendra Gujar Kaushal Pillai 6 Apollo Siddhi Patel Advertising Operation: Advertising Sales: Chaitali Karia 8 Aster DM Healthcare Preeti Sahni Smita Suvarna Mona Parate Krishna Gupta 10 Dr. L H Hiranandani Priyanka Nalavade Prashant Rane Janki Modi 12 Sir Ganga Ram Hospital Riti Menghani Arijit Nandy 14 Manipal Education & Medical Group Daksha Solanky 16 Orchids Breast Health Centre

Design and Layout done by: ORIGIN MEDIA SOLUTIONS PVT LTD 18 Neurogen Brain & Spine Institute 105, ‘B’ Wing , Labh Ashish Building, Old Police Lane, Andheri (East), Mumbai 400069 Manish Sharma – 9082746179 20 Jupiter Hospital [email protected] Sandeep Sharma – 7977059538 [email protected] 22 Becton Dickinson India Pvt Ltd 24 Bosch

Forbes India Marquee, a marketing initiative, is a complimentary supplement for Forbes India readers. 26 Dr. Pradeep V Mahajan (StemRx)

Disclaimer: This book is a special marketing initiative of Origin Media Solutions in partnership with Forbes India Marquee. While Origin Media 28 Care24 Solution has taken utmost care to issue error free knowledge in the public domain, readers are advised to independently verify the claims made in the book. Origin Media Solution is not equipped to verify the claims made in the book and readers discreet is therefore recommended. 30 Suburban Diagnostics India’s Dynamic Healthcare Sector India has come a long way from the smallpox epidemic in 1974. Of course, there have been newer challenges such as the swine µu of 1 and the 1ipah virus outbreaN in .erala in 1 but that only proves how advanced our medical research is.

3,19,780 people, indicating bright career opportunities. In fact, the contributions of internationally credible education and training centres and programmes such as Hiranandani Orthopaedic Medical Education and Manipal Education and Medical Group are unparalleled. This can be attributed to a number of growth drivers such as infrastructural investment, which, according to Invest India, is expected to be $200 billion by 2024. Improved life expectancy, as well as rising disposable income and increased insurance penetration, are other factors. Reduced costs due to greater efficiency facilitated by technology particularly robotic process automation and rise in health and wellness To solve this paradox is our most immediate centres are also contributing to the growth challenge. It will take our combined effort. It ccording to Invest India, the healthcare information technology market is expected of India’s shining healthcare industry. Robotic NATHEALTH: will take our commitment and continuous Ato grow 1.5 times from the current $1billion by 2020. Medical technology plays an and computer assisted therapy is also used at engagement. Most importantly, it will take a important role not just in terms of diagnostics and surgical procedures but also support rehabilitation centres such as Jupiter Hospital’s spirit of collaboration and partnership from all functions such as R&D and medical informatics. neuro-rehabilitation centre, which is also Powered By A stakeholders. home to Asia’s first aquatic rehabilitation pool. Smart Healthcare With the government’s prerogative to roll- Critical Need Healthcare industry participants in India have Telemedicine or telehealth is fast catching up. Video conferencing, for instance, saves time out the world’s largest government-funded come together to work along with policy and money. m-health (mobile health) and e-health are fast catching up too and there several healthcare programme, the importance of 1$7+($/7+ is the genesis of a movement to bring the makers to create an environment that will mobile applications for mental health, weight loss, chronic care management and more. providing quality, affordable and accessible healthcare ecosystem in one place. It is the forum that will power the next wave. NATHEALTH is the Applications that identify potential health threats and examine digital information also exist. healthcare will continue to be the key facilitate the shift in mindset, delivery and decision maNing. genesis of this movement. It is the forum that Telemonitoring technology has increased mobility, enabling doctors to monitor vital signs and parameter for economic success. will facilitate the shift in mindset, delivery symptoms remotely. In this supplement, we profile ndian healthcare is in a truly unique juncture at this point. At one end, we have taken giant and decision making. In celebration of our In India, the home healthcare market size is roughly $4 billion with ancillary markets about changemakers and trendsetters in Indian strides to establish ourselves as a highly skilled and efficient medical ecosystem with excellent 7th anniversary, we will recommit to our $20 billion. The concept of medical tourism is also flourishing and expected to grow to $9 billion healthcare. They highlight the latest Iclinical outcomes driving a powerful value proposition. But this is counterbalanced by a massive vision in building a better and healthier India by 2020. Scientists have been able to examine diseases on a cellular level and produce antibodies advancements in the sector and the disease burden, tangible dichotomies in healthcare delivery and massive infrastructure crunch. by unifying the voice of the ecosystem and against them. Stem cell therapy has revolutionised the care of autistic patients, as well as those challenges that lie ahead, as well as share harnessing its true potential. „ suffering from strokes, spinal cord injuries, muscular dystrophy and cerebral palsy. their road maps for a promising future. „ www. nathealthindia.org There are numerous surgeries which are being carried out without opening the body. Laser Contact us at: [email protected] operations, for instance. In fact, minimally-invasive surgeries such as transcatheter therapies are allowing patients to spend less time in recovery. In India, the home In celebration of our The new technologies of today even allow doctors to find out an increasing amount healthcare market size is of detailed information about both, the progression and treatment of disease, and offer 7th anniversary, we personalised treatment based on a patient’s genes. The system of integrated patient clinics roughly $4 billion with will recommit to our has had a great impact where the patient meets with many specialists together. Before the ancillary markets about vision in building a meeting, the doctors can access the patient’s detailed history. $20 billion. The concept better and healthier India by unifying the A Promising Future of medical tourism is also voice of the ecosystem The value of India’s healthcare sector may increase to $372 billion by 2022 according to Invest flourishing and expected to and harnessing its true India. By 2020, India is expected to rank among the top three healthcare markets in terms of grow to $9 billion by 2020. incremental growth. In 2017, the industry stood as the fourth largest employer, employing potential.

4 FORBES INDIA MARQUEE . LEADERS IN HEALTHCARE FORBES INDIA MARQUEE . LEADERS IN HEALTHCARE 5 ratifies Apollo Hospitals’ position as the leader in Indian healthcare industry. Apollo Hospitals is today at the forefront of the Technological Renaissance in healthcare. Leading from the front, Apollo Hospitals has ensured that the best of medical advances and technology are made available to the patients in India, making available world class healthcare at a fraction of the cost as compared to other countries across the globe. Cardiovascular diseases and Cancer are the two main NCDs responsible for premature mortality in India today, and along with Dr. Preetha Reddy, Ms. Suneeta Reddy, Ms. Shobana Kamineni, Ms. Sangita Reddy, chronic respiratory disease and diabetes, the probability of dying Vice Chairperson, Managing Director, Executive Vice Chairperson, Joint Managing Director, from these four NCDs is 26%! NCDs today account for 61% of total Apollo Hospitals Enterprise Ltd. Apollo Hospitals Enterprise Ltd. Apollo Hospitals Enterprise Ltd. Apollo Hospitals Enterprise Ltd. deaths in India and with the vision and dedication to reduce these excellent clinical outcomes and a nation-leading numbers, Apollo Hospitals is the bulwark against the tsunami of Non- 1250+ MICS CABGs with superior outcomes at par communicable diseases (NCDs) that the country faces today. with international standards, at only half or one Cardiovascular diseases including coronary heart disease, stroke, third of the cost compared to global price matrix. and hypertension contribute to over 45% of all deaths from NCDs. Cancer is the second leading cause of death Heart problems can be diagnosed early, managed well and treated globally and according to the World health completely in most cases and it is here that Apollo Hospitals has Organization, 1 in 6 deaths globally in 2018 was redefined ‘Heart Care’ in the country. due to cancer. Apollo began its fight against cancer Pioneering cardiac surgery with the repair of an Atrial Septal in 1993 with a dedicated state-of-the-art facility for defect in 1983, today, the Apollo Heart Institutes offer a multitude of cancer care in Chennai. Apollo has made significant treatments and procedures in and cardiothoracic surgery advances in treating this dreaded disease and has options to provide the most beneficial and effective treatment to thousands of patients. at centres across the country. Apollo Hospitals’ healing touch has been leading from the frontline in the war on cancer As technology has evolved rapidly over the last two decades, Apollo Hospitals has Dr. Prathap C. Reddy helped patients with an unmatched record of over 1,52,000 cardiac by setting up South East Asia’s first proton therapy also been at the forefront in adopting Artificial Intelligence (AI) to bring a paradigm shift Founder, Chairman Apollo Hospital Group and cardiothoracic surgeries, one of only 10 hospitals in the world to centre for cancer, the Apollo Proton Cancer Centre to the practice of medicine with tools designed to equip doctors in the fight against achieve these volumes. (APCC) launched earlier this year, which serves the rising burden of NCDs, especially cardiology, cancer and . Apollo Hospitals’ Apollo Hospitals’ journey in cardiac care has seen multiple firsts over3.5 billion people across South East Asia. The Intelligent Platform – designed in collaboration with Microsoft – helps to predict Apollo Hospitals- including Coronary Artery Stenting for the first time in India, the first clinical advantages of proton therapy as compared cardiovascular disease risk score in the Indian population. Doctors across the Apollo keyhole multiple bypass surgery and the first heart transplant in India. to conventional radiation therapy are many, with network of hospitals are today leveraging this AI-powered API to predict risk of CVD and Today, Apollo Hospitals’ prowess in cardiac care is backed by the more than 2,00,000 patients successfully treated drive preventive cardiac care across the country. Bulwark Against largest cohort of cases treated with advanced cardiac interventional worldwide. Proton beam therapy takes the fight to Combining Applied AI and clinical expertise, many other platforms are being methods. These include three key innovations – MitraClip, TAVI (Trans- cancer with increased precision and greater dose developed for other NCDs that include Adult diabetes care pathway, Hypertension The NCD Tsunami! catheter Aortic Valve Implantation) or TAVR (Trans-catheter Aortic Valve delivery at the precise site of the cancer, minimizing treatment and control pathway, cholesterol management in cardiovascular risk pathway, Replacement) and MICS CABG or MICAS (Minimally Invasive Coronary damage to healthy tissue, better quality of life and and prevention of stroke and CVA. The future will see AI playing a major part at Apollo The state-of-the-art Apollo Proton Cancer Artery Bypass Surgery). Specialists in structural and interventional a higher cure rate. This ultimately results in better Hospitals in prediction and monitoring of disease while empowering physicians with the Centre APCC in 6outh (ast Asia ¨ ´rst of its cardiology at Apollo Hopsitals have successfully performed 6 MitraClip results with fewer short and long-term side effects. power of data to make superior clinical decisions. „ Nind ¨ opened earlier this year, rati´es Apollo procedures out of the 9 performed in India, over 85 TAVI/TAVRs with But even prior to the launch of the APCC, Apollo Hospitals’ position as the leader in Indian Hospitals has always been quick to adopt new healthcare industry. technology to help advance treatment for cancer. From the first Cyberknife Robotic Radio Surgery renowned cardiologist known for his intuitive diagnostic System to the TrueBeam STx stereotatic radiosurgery abilities, Dr. Prathap Reddy was just turning 50 when he system, Apollo empowered its doctors to offer Alaunched Apollo Hospitals and in the process revolutionised patients with cancer, a non-invasive alternative healthcare in India. Thirty-six years later, with more than 32 million to traditional surgery. Cancer specialists at Apollo people treated, the Apollo Hospitals group has become one of the Hospitals can use the most advanced TrueBeam world’s leading centres for quaternary healthcare including cardiac STx system, which is the fastest in treatment speed, surgery, , organ transplants (Heart, Lung, Liver, Pancreas, precision and simplicity to accurately target tumors Intestine and Kidney), bone marrow transplants, liver disease, joint of the brain, spine, lung and other areas that are replacement and robotic surgery. typically difficult to treat surgically. Today, Apollo Hospitals is renowned for delivering cutting-edge Apollo Cancer Institutes’ unique approach healthcare embellished with a human touch at par with the best to diagnosing, treating and monitoring cancer centres in the world. The state-of-the-art Apollo Proton Cancer Centre powered by specialized expert organ-specific (APCC) in South East Asia – first of its kind – opened earlier this year, tumor boards that discuss diagnostics and therapy

6 FORBES INDIA MARQUEE . LEADERS IN HEALTHCARE FORBES INDIA MARQUEE . LEADERS IN HEALTHCARE 7 DM Healthcare’s India operations are often and transcatheter aortic valve implantations leveraged for their expertise in advanced (TAVI), which have set the benchmark for Q&A with Dr. - tertiary and quaternary care, and each year clinical excellence in the region. Aster MIMS Founder Chairman and Managing its multi-specialty hospitals in and Hospital in Kottakal, DM WIMS in Wayanand Director, Aster DM Healthcare Bengaluru receive a significant number of and the recently introduced 300 bedded patients from international markets. Aster MIMS Hospital in Kannur are some of A single clinic in 1987, to a chain the other facilities in Kerala. Apart from Kerala, of hospitals present in multiple In India, Aster DM Healthcare is also being Aster Hospitals are located in 4 others states in countries. Please share your inspiring recognised for clinical excellence and the India: Aster CMI Hospital in Bengaluru (Aster entrepreneurial journey till now. introduction of innovative medical solutions RV Hospital to be operational soon); Aster When we started Aster DM Healthcare as that address patients’ needs. Recently, at Aadhar Hospital in Kolhapur, Maharashtra; a single doctor clinic in Dubai in 1987, we Aster CMI Hospital in Bengaluru, a 13-year Aster Prime Hospital in Telengana; and wanted to provide affordable quality healthcare old patient from Mauritius was brought, Ramesh Hospitals in Andhra Pradesh. services to people. Over the last three decades, suffering from rarest of the rare Complement our efforts have seen us expanding our offering Deficiency genetic disease, C1q deficiency As part of its commitment to India, Aster DM beyond Dubai, to other GCC countries and Dr. Azad Moopen since the age of 2. She underwent a Healthcare listed its stocks on the Bombay India. We operate now in 9 countries with 24 Founder Chairman and Managing Director, successful bone marrow transplant for the Stock Exchange in February 2018. A significant hospitals, 114 Clinics and 219 Pharmacies. Aster DM Healthcare condition and became the first teen in Asia proportion of the proceeds gathered from suffering from this complex condition to the IPO are now being used to strengthen its We commenced our India operations in 2001 with the establishment of the Malabar receive this particular treatment. Globally, less offerings in India. In addition, the company is Institute of Medical Science (Aster MIMS) in Calicut, Kerala and currently we have 12 $VWHUŐVűDJVKLSXQLW$VWHU0HGFLW\DEHG than 10 such cases have been successfully constantly striving to enhance the learning hospitals and 8 clinics in India with a total bed capacity of 4400. We see India as a growth IDFLOLW\DW.RFKL.HUDOD transplanted. opportunities for its doctors. Aster has been market and with this thought we listed our company in India in February 2018. recognised by the Royal College of Obstetrics Hospital is another example of and Gynaecologists (RCOG) for its international Aster DM Healthcare recently completed a year of listing in India. How has the the company’s high quality and personalised programme accreditation for Core Medical one year journey been? Also, what is your strategy and focus for Indian market? Quality Healthcare medical care commitment. A 670-bed Training (CMT). Aster Medcity in Kerala and We see India as a growth market. With 12 hospitals in India, we are now looking at multi-specialty quaternary care facility with Aster Hospital at Mankhool in Dubai UAE will expanding our presence through organic growth and acquisitions. We would like to made affordable and 10 dedicated Centres of Excellence, it is be the second in the world after Iceland to further consolidate our presence in South and Western India. Our model is to have large the first quaternary care hospital in Kerala deliver CMT outside the UK. Aster Medcity has hospitals with 300-500 beds in major cities. If any opportunity comes up in the North to have achieved the coveted JCI (Joint also signed an MOU with the Thomas Jefferson which is suited to our business model, then we can consider. We prefer asset-light model accessible in India Commission International) Accreditation – University, USA to provide its doctors with where the land and building are either on long-term lease hold or O&M. We can also look the gold standard in global healthcare and is access to global knowledge, research and best for inorganic growth through acquisitions if the valuations are reasonable. As one of the top healthcare service providers in India, considered a focal destination for healthcare practices. The first collaboration to be initiated Aster DM Healthcare continues to push the boundaries tourism from across the world. Aster MIMS is a multi-organ transplant programme. Presently, 17% of our revenues come from India and our aim is to increase the figure to of healthcare excellence. Hospital in Calicut was declared a Centre for 25% revenue from India in the next few years. Considering the current demand for quality Quality Promotion (CQP) by the Consortium As one of the top healthcare service providers healthcare, India is a focus market for us where we have 4,400 beds and have plans to take he healthcare market is India is expected to reach US$ 372 billion by 2022, while the of Accredited Healthcare Organisations in India, Aster DM Healthcare continues to it up to 6,000 beds through 3 hospitals which are in the pipeline: Bengaluru, Chennai and hospitals industry is expected to grow at a CAGR of 16-17% to reach Rs. 8.66 trillion by and is known for performing successful push the boundaries of healthcare excellence Thiruvananthapuram. For this, we have plans to invest upto Rs750 crore by 2022. TFY22. This growth will be primarily driven by rising incomes, better health awareness, advanced medical procedures like renal and provide compassionate care to people growing incidence of lifestyle diseases and improving access to health insurance. With the transplants using robotic surgical systems across geographies. You aim to be a global health service provider. What differentiates you from government’s prerogative to roll-out the world’s largest government-funded healthcare other healthcare service providers? programme, the importance of providing quality healthcare that is affordable and accessible We are different from other healthcare service providers as we provide complete will continue to be the key parameter for economic success. specialties of services from primary to quaternary care through the network of clinics, hospitals and pharmacies. We do everything from primary consultation to cardiology At Aster DM Healthcare, the universal healthcare philosophy of Quality, Affordability and transplantations in our hospitals. Another differentiating feature is that we have 3 Accessibility for all was ingrained in the company, since its inception in 1987 in the UAE. Starting separate brands in GCC catering to the upper, middle and lower-income groups called from a single clinic in Bur Dubai, to becoming a globally integrated healthcare conglomerate Medcare, Aster and Access. At some point of time in future we would like to expand it to with 24 hospitals, 114 clinics and 219 pharmacies across nine countries, Aster DM Healthcare other countries including India. has over the last 15 years grown from strength to strength providing quality care through its network of 12 hospitals and eight clinics in India. Today, it is the third largest healthcare Another very important point which differentiates us from other healthcare providers is provider in India by market capex. our major involvement in academics with an intake of nearly 1000 students every year which helps us to have a pipeline of medical professionals. One of the most important The company commenced its India operations in 2001 with the establishment of the Malabar differential features is Aster Volunteers which is the CSR arm of Aster providing service to Institute of Medical Science in Calicut (Aster MIMS), Kerala, which offers end-to-end care large number of people every year in India. We believe that God has given us health and across primary, secondary, tertiary and quaternary healthcare. Within its global network, Aster ,&8IDFLOLW\DWRQHRIWKH wealth, part of which has to be given back free of cost to needy people. „ $VWHU+RVSLWDOV

8 FORBES INDIA MARQUEE . LEADERS IN HEALTHCARE FORBES INDIA MARQUEE . LEADERS IN HEALTHCARE 9 not get into the syndrome of Chronic Heart renders all forms of orthopaedic treatment, from joint replacement, Failure that may leave them without many spine surgery, orthopaedic surgery, sports injury therapy and all this options or commonly unaffordable treatment encompassed with a sound physical rehabilitation centre that can Super ICU: options. Fame spread, the US FDA chose us take care of each need right from removing pain to restoring strength. Such like work would not have been possible as the only hospital in Asia to be part of US with a strong Intensive Care Unit back up. FDA global study for the Robotic arm to be Department of Obstetrics and Gynecology The hospital has the concept of a ‘Super ICU’. used in Angioplasty. Today the department The greatest joy that a family experiences is to welcome a new member The unit is capable of monitoring any and is recognized as a centre of excellence. The in its midst. Thus delivering the happiness quotient has been the ‘True every parameter required to treat a seriously hospital was the first in the country to utilize North’ for the Department of Obstetrics and Gynecology. Not only was the Bio absorbable stent. The department the department able to deliver this happiness, but soon turned into ill patient. The unit follows the best air- handles complicated procedures as total a centre of excellence that could offer treatment for the woman from conditioning standards. This is benchmarked chronic occlusion (CTO). Our Cardiologist ‘womb to tomb’. Today the department has a diversified into many against stringent standards. There are special is invited internationally to showcase these specialized clinics. They are – Pre pregnancy counseling, Infertility (Male units to treat the patient with very serious acquired skills. This unit is now proctoring and Female) or Human reproduction – The department also leads in infection called the negative pressure room offshore Cardiologists. Reversal of dominance all techniques related to human reproduction with benchmarked and the positive pressure room for the and a red letter day for the hospital, city and results. The equipment to deliver this sort of excellence is sourced from patient who has little resistance to infection. India!! Today we are proud to state that we leading vendors and with the expertise existing the results had to be This unit is monitored by a large team of are one of the 4 hospitals to be associated extraordinary. Surgical excellence has been the core competence in full time Intensive care experts. with the American Heart Association to be the department. Today we perform the true ‘Stitch less’ vaginal surgery in a collaborative study for the treatment of for operations that are generally performed by the abdominal route. Dr L H Hiranandani Hospital hypertension in Asians. Minimal access surgery is performed using all the available techniques in the world. Pregnancy may be complicated and to address such an integral part of the team that is planning the therapy. This is a huge Dr L H Hiranandani Hospital Hiranandani Orthopaedic Medical conditions we have the ‘High Risk Pregnancy’ Clinic. We also have confidence building measure for the patient. The hospital has over Education fetal medicine experts who have the skill to accurately diagnose fetal 50 service streams to render treatment. Those that have performed The hospital marched ahead in the field abnormalities in early pregnancy that can be followed up and therapy remarkably well are , Metabolic medicine including Laboratory The National of Orthopaedics. We were the pioneers in decided at birth or even early intervention when the baby is still in the Bariatric Surgery, Foot care and management, High Risk OPD for computer navigation surgery in the city. mother’s uterus. There are doctors who have a program for women’s Paediatric Evaluation and so on. The hospital has a social side too that Accreditation For All Its Services We devised protocols for patient safety that cancer risk prevention. Then again the menopausal clinic for the seniors looks after the physically and mentally challenged. FROM GETTING THE ISO CERTIFICATION IN 2006 THE have gained International recognition and is to live a life where they are active and can sustain on their own. HOSPITAL TOOK THE GIANT STEP IN 2007 TO GET THE NABH published in leading Orthopaedic Journals. The hospital was confident that it was on the track that Chairman This has resulted in a dramatic decrease in Hiranandani would have wanted. Thus to determine how good that ACCREDITATION FROM THE QUALITY COUNCIL OF INDIA. post-operative complications. Also using Today we are proud to state that we are quality was, we competed at the Ramkrishna Bajaj National Quality the computer navigation in most cases has one of the 4 hospitals to be associated with Award (RBNQ) for the first time in the year 2008 and were declared naugurated on the 22nd of February, 2004, the Dr L H Hiranandani Hospital is located given fine results as cases performed in 2004 the American Heart Association to be in winners pan India. The next year, 2009, we went on to compete at in the picturesque Hiranandani Gardens at Powai. Armed with the mission of ‘Being are being followed up in the hospital and a collaborative study for the treatment of the International Asia Pacific Quality Award and were also the winners Ithe preferred choice for healing and good health’, the hospital set about its task of they are without any symptom. This is an hypertension in Asians. there. This possibly for the first time a hospital from India had bagged engaging in rendering quality of care. And with very good reason, the hospital aspired to outstanding achievement as the incidence this prestigious award. There were other accolades that followed. The mirror the long and illustrious career of a titan in the field of medicine in general and ENT of revision surgery increases after the first hospital again marched ahead to be the winner of the RBNQ for the in particular – Padmabhushan Dr L H Hiranandani. decade. The department went into using Process are validated for effectiveness and revalidated if any new year 2015. In a span of 12 years we have imprinted the stamp of quality platelet rich plasma for chronic ligament modality is introduced for better patient outcome. The hospital thus in healthcare across the country. From getting the ISO certification in 2006 the hospital took the giant step in 2007 to get and joint paint with outstanding results. has incorporated the clinical pathways for better patient outcome, the NABH accreditation from the Quality Council of India. This was a first not only in the Many a sportsperson has benefitted from reduced hospital stay and also very minimal use of antibiotics. This Even before the inaugural stone was laid on the foundations of Dr city of Mumbai but also in the Western region of India!! Thus not a single act of our hospital this therapy. Our Postgraduate teaching reduces the overall cost to the patient. Clinical pathways have also L H Hiranandani Hospital, in the first flush of the new millennium, coming into being remained mundane. The hospital marched on to get its Laboratory the program was developed under Hiranandani ensured a degree of safety for patients. Early destarvation has resulted everyone associated with it could see that it was a more sublime affair National accreditation for all its services (NABL) in 2008 and then marched on to even have Orthopaedic Medical Education (HOME). in lesser use of antiemetic and also intravenous fluids. than mere brick and mortar. And with very good reason. When a yet- the Blood Bank get the NABH accreditation in 2011. The hospital has aspired for excellent to-be-born hospital, -however swanky, however massive, - aspires to Nursing and this led us to also the Nurses to be recognized by the Quality Council with Our work has gained us recognition as The introduction of the system of integrated patient clinics has had a mirror the long and illustrious career of a titan in the field, the usual Nursing Excellence in March 2016. We thus gave meaning to standardization in healthcare being an Orthopaedic training centre by great impact on patients. The coordinator in the department arranges concerns of hospital management and business blue-printing are the as the hospital has refined process that are followed. SICOT (Societe Internationaale de Chirurgie a meeting of the patient with a number of specialists together. Before first to go out of the window. Orthopedique et de Traumatologie or the meeting the patient the doctors have already gone through the While quality has been the cornerstone of this dynamic outfit, professionally too we were International Society of Orthopaedic Surgery detailed history and when they meet with the patient they are in a One chooses the nobler and brighter options over practical and gainful well recognized. Arguably ours was the first hospital to popularize and propagate Primary and Traumatology). Many a young orthopod position to tailor make a treatment plan for that one person. This make ones, choices that are worthy of the name it is founded on. And when it Angioplasty in Myocardial Infarction (PAMI) and we not only saved lives but have also has crossed these portals. The department the patient singularly well informed and at the same time they feel is a tribute to an iconic father by his almost equally accomplished sons, ensured those afflicted do not have myocardial damage! This certainly means that they will has evolved into a comprehensive centre that involved with their own treatment as they now feel that they are also it even transcends the question of honour. It becomes an act of love. „

10 FORBES INDIA MARQUEE . LEADERS IN HEALTHCARE FORBES INDIA MARQUEE . LEADERS IN HEALTHCARE 11 of the society. Sir Ganga Ram Hospital’s GRIPMER : Innovation, Academics, Research doctors contribute to the hospital out of their We strongly believe that medical education and research are essential professional earnings, which is ploughed back components in delivering quality and updated medical care. In order CORE VALUES to maintain the growth and flagship of the to consolidate and further strengthen our academic and research Sir Ganga Ram Hospital is a patient-friendly hospital. Due to this unique cooperative stake activities we established Ganga Ram Institute of Postgraduate Medical hospital with a “Patient First Policy”. It is holding of this hospital, the hospital is rightly Education & Research (GRIPMER) in the year 2012. GRIPMER has called “People’s Own Hospital”. signed agreements with various governmental & non-governmental committed to holistic healthcare, cutting- organizations of India as well neighbouring countries to promote edge research and a training ground Service Excellence : research and capacity building in training medical professionals. Sir for competent healthcare professionals. Talent, Infrastructure Ganga Ram Hospital is a pioneer in establishing an excellent Medical State-of the-art technology has been the The Board of Management is very particular Genetics department that offers a Ph.D. program. and fair in selecting intelligent, passionate hospital’s key strength. We have been and compassionate doctors at the time of We have got several research projects being funded by important the first in acquiring latest technologies induction and provides them an ambient national organizations like ICMR, DST, Department of Biotechnology over last four decades. It is a doctor culture to further their skillsets and academic etc. and significant international organizations like UNICEF, WHO and and an employee-friendly hospital. The growth. Every consultant is required to devote others. The hospital is recognized as a Scientific and Industrial Research adequate time for teaching and research. Sir Organisation (SIRO) by the Department of Scientific & Industrial management is transparent and open- Ganga Ram Hospital is well sought by young Research since 2000. Sir Ganga Ram Trust Society is committed to minded. Both service providers and service Dr. D.S. RANA, MBBS, MD, MNAMS, FISN, DSc, FGSI consultants and eminent doctors all across reach rural population at their doorsteps through our charity outreach takers have a sense of belonging Awarded Padma Shri by the Hon'ble President of India India. We feel proud that so many of our doctors program and telemedicine, which has best consultants on board. Dr. B.C. Roy National Awardee and are partners in the who joined as young consultants have attained growth of the hospital. Chairman, Board of Management national and international eminence in their Brand Committment Chairman, Department of Trustee, Sir Ganga Ram Trust Society fields. Upcoming hospitals look up to Sir Ganga Sir Ganga Ram Hospital is firmly committed towards providing Ram Hospital faculty for guidance and cutting- excellent healthcare with passion and compassion while strictly edge approach. We are proud of our role as a adhering to medical ethics. The hospital is devoted to impart I believe that all tertiary care hospitals should endeavor to provide ‘Nursery’ that stresses on training healthcare postgraduate medical education to doctors, producing dedicated quality and affordable healthcare at the doorsteps of rural India. The People’s Own professionals devoted to the society. To guard nurses and running structured para-medical courses to provide Government should give land on lease to genuine NGOs and further against any malpractices, we have instituted a competent medical professionals to the country. The hospital is infrastructural support should come by India Inc as part of their CSR strong medical ethical committee. involved in meaningful clinical and molecular research and extends its activities. Tertiary care hospitals should further provide expertise of Hospital support to various government and non-government organizations their talented doctors and help in capacity building of these centres Patient Comfort in promoting health and prevention of diseases. There are efforts to to eventually make them self-sustainable. Sir Ganga Ram Hospital is now a role model for the National Hospital is continuously making efforts to promote alternative systems of medicine, too when clinically proven. Board of Examinations and provides postgraduate courses improve patient comfort and convenience. The Medical Council of India should regulate the quality of medical in 42 disciplines. Following steps have been taken: Message from the Chairman, Board of Management education and pay the pedagogy adequately. Besides, controlling the  OPD areas have been renovated with Serving this great institution for the last 38 years and being one of price of life-saving drugs and promotion of generic drugs, the Drug ir Ganga Ram, an excellent civil engineer, great philanthropist and founder of Sir adequate waiting space the pioneers in establishing comprehensive nephrology, dialysis and Controller should ensure quality. „ Ganga Ram Trust Society established the first hospital in 1921 at Lahore, which is still Smart OPD concept to enable booking, Q kidney transplantation services in the non-government sector, I feel  Sir Ganga Ram Hospital Marg, Rajinder Nagar, New Delhi - 110060, Sknown as Sir Ganga Ram Hospital. In 1954, the Trust Society established a 50 - bed Sir Management and hassle free consultations privileged to give back to the institution by serving Chairman of Board 24 Hour Helpline : 25750000, 42254000, Fax: +91-11-25861002, Ganga Ram Hospital at New Delhi. The Trust Society, in 1976 handed over the management  Multi Level Car Parking commissioned in of Management since 2011. E-mail: [email protected] Visit us at www.sgrh.com to the Board of Management, which comprised of eminent consultants from the hospital 2018 to facilitate parking of over 1000 cars itself. Through these turn of events, the Board of Management with its dynamic and visionary  Future Plan: A new block with additional leadership and guidance, and harmonious relationship with the Trust Society, directed the beds and ultra modern Cancer Centre is hospital to reach its present eminence. At present, the 675-bedded tertiary care hospital under construction and a separate OPD is equally known for quality and ethical healthcare and excellence in the field of medical block is also under construction education and research. Sir Ganga Ram Hospital is now a role model for the National Board of Examinations and provides postgraduate courses in 42 disciplines. The hospital is Making a difference to all sections of Society recognized as a Scientific A dedicated and eminent faculty is our core strength. The Trust Society members render selfless and Industrial Research service and are committed to above-par and ethical healthcare, which is equipped with the Organisation (SIRO) latest technology and provided to all sections of the society. The hospital runs free OPDs in the by the Department of morning in all specialities, which includes free consultations, highly subsidized investigations, free drugs and free investigations to EWS category patients. In addition to that, the hospital Scientific & Industrial runs free emergency services round the clock and 20% of the indoor beds are reserved for free Research since 2000. medical care. Beds that are charged are divided into three categories as per different sections

12 FORBES INDIA MARQUEE . LEADERS IN HEALTHCARE FORBES INDIA MARQUEE . LEADERS IN HEALTHCARE 13 also incubates start-ups affiliated to these Ballal, the Chairman of Manipal Health sectors. Enterprises, adds, “At MEMG, the technology “We at Manipal Health are initiatives provide the freedom to deliver new committed to providing a However, the basic premise of all the pedagogic methods and systems of learning.” companies and institutions under the MEMG Each of the skills imparted are extremely patient centric, clinically umbrella stays the same today - a charter that relevant and welcomed in the corporate excellent and an ethical- requires them to offer socially relevant and sector, the advantage of wearing two hats - technology driven health affordable services. But this was the basic the teacher and the business leader. care. We are also looking at premise of Dr. TMA Pai’s vision, all along - his a viable PPP model to drive firm belief that if every person of our country That said, Pai’s healthcare business is has access to good education and healthcare, also providing to be a sweet spot with the exciting, yet challenging, the person will have a good livelihood and investors. Recently, Singapore’s state-owned universal health care mission of be a productive citizen. Interestingly, in the investment company Temasek Holdings the Government’s Ayushman 1990s United Nations, defined the eco-socio bought out private equity investor True Bharat, the largest of such development status of a country through North’s entire 18% stake in the hospital chain initiatives in the world.” Dr. H Sudarshan Ballal a “human development index”, where two for `1,100 crore, valuing the Company at an Chairman, Manipal Health Enterprises of the three components of the index were estimated $1 billion. Already an established the education level and health status of its hospital network in South India, it was Says Dilip Jose, MD & CEO of Manipal Health Enterprises, “With plans to provide the best in class people – a fact Dr. Pai recognized over half a inevitable that Manipal Health would eye primary, secondary and tertiary healthcare, we think that Ayushman Bharat is very relevant Dr. Ranjan Pai century ago. a pan-India expansion at some point. Dr initiative for our country. With 15 hospitals, including our teaching hospitals, and over 6000 Group Chairman, Manipal Education and Medical Ranjan Pai wants to entrench the Manipal beds, we can extend our support to geographies that are underserved in healthcare. While the The focus of MEMG is to contribute towards brand in healthcare, not just in India but also basic building blocks for affordable healthcare are in place, what is needed is a progressive and creating human skill pools in the country in other countries. The Company already has proactive approach, backed by innovation, to healthcare delivery.” Delivering Excellence in to support economic development by a network of 10 hospitals across India, with setting up educational institutions. This 4 hospitals managed and, additionally, has Over the last few years, Dr Ranjan Pai has gained the reputation of being a patient investor who Healthcare and Education: creation of skill pools has extended to other one in Malaysia, and a clinic in Nigeria— has built a very focused yet diverse portfolio. His willingness to channel funds into startups that countries too, especially in Malaysia and with close to 6,500 beds, of which the city focus on high-risk sectors such as life sciences and biotechnology where investor interest is The Manipal Experience Nepal. Over the years, Manipal graduates of Bengaluru alone has 1,100 beds. Manipal usually low—has won him the admiration of peers and entrepreneurs. in clinical, engineering, management and Health has now forayed into the north and Padmashri Dr. Tonse Madhava Ananth Pai, Ranjan’s other academic disciplines have contributed has a 300-bed multi-specialty hospital in Leveraging technologies like artificial intelligence (AI), blockchain, and data analytics to provide grandfather, set up India’s ´rst private, self-´nanced medical significantly to the economic and industry Jaipur, Rajasthan, and one in Dwarka, New this support, is another of Dr. Pai’s vision for MEMG. Generating and using data to improve health college in 19, in Manipal, in the State of .arnataNa. development in regions across India and in Delhi, with 450 beds. outcomes, maintain electronic health records and cloud storage and even consumer-facing countries overseas. mobile apps, empower patients as well as healthcare providers to deliver much better service. e might be a doctor by training but he’s better known as an astute investor and a Manipal Health has also built its business successful entrepreneur. Defying conventional wisdom that says doctors can’t be MEMG, today, is one of the foremost umbrella around the tertiary-care model and is not As Dr. Ballal, says, “We at Manipal Health are committed to providing a patient centric, clinically Hgood businessmen, some people have the ability to work for the society and also raise institutions in India. It combines world dependent on one particular specialization. excellent and an ethical-technology driven health care. We are also looking at a viable PPP successful, sprawling business enterprises. One of whom is the Bengaluru-based billionaire class skills development with sustainable “We have centers of excellence and some model to drive the exciting, yet challenging, universal health care mission of the Government’s entrepreneur Dr. Ranjan Pai who heads an Education and Healthcare empire in India. enterprise - and under the guidance of Dr. of the best doctors in the country - who are Ayushman Bharat, the largest of such initiatives in the world.” „ Ranjan Pai, leverages technology to move leaders in their fields, extremely competent The Pai family has been operating in the field of education for three generations as the Manipal ahead with futuristic visions. Dr. H Sudarshan support staff that delivers on global “With plans to provide Education and Medical Group (MEMG). Padmashri Dr. Tonse Madhava Ananth Pai, Ranjan’s standards, and skillful med-support.” added grandfather, set up India’s first private, self-financed medical college in 1953, in Manipal, in Dr. Ballal. The culture of social sustainability is the best in class primary, the State of Karnataka. Over the years more colleges were set up in various disciplines and driving excellence in the healthcare brands. secondary and tertiary in 1993 this institution was given a university status and became the Manipal Academy of At MEMG, the The brand’s vision to provide affordable healthcare, we think that Higher Education (MAHE), which, recently, has been recognized by the Government of India as healthcare comes from a deeply insightful technology initiatives Ayushman Bharat is very an “Institution of Eminence. The educational institutions grew in leaps and bounds under the space. With a view to contribute a solution relevant initiative for our leadership of Ranjan’s father, Padma Bhushan Dr Ramdas M Pai, who expanded the footprint provide the freedom to to the inaccessibility of affordable healthcare beyond Karnataka to set up universities and educational institutions in Sikkim and overseas in across the country, Manipal Health has country. With 15 hospitals, Malaysia, Nepal, Dubai and Antigua. deliver new pedagogic partnered with the Government of India’s including our teaching methods and systems initiative - Ayushman Bharat, a health hospitals, and over 6000 beds, Continuing with the strong legacy, Ranjan professionalized the operations and established insurance cover of ` 5 lakhs per family, for 50 of learning. we can extend our support Manipal Education and Medical Group as a corporate enterprise. Moving on from just education, crore beneficiaries from below poverty levels, to geographies that are MEMG’s offerings, today, are broadly spread across four key verticals of Education, Healthcare, constituting around 40% of the population, Research and Foundation. A recent investment entry is in the health insurance sector. MEMG for secondary and tertiary care hospitalization. underserved in healthcare". Dilip Jose MD & CEO, Manipal Health Enterprises

14 FORBES INDIA MARQUEE . LEADERS IN HEALTHCARE FORBES INDIA MARQUEE . LEADERS IN HEALTHCARE 15 around mid-forties. Lack of awareness about disease symptoms, Indonesia, Maldives, Afghanistan, Bangladesh) have enrolled full-time early diagnosis contribute to late diagnosis, delayed treatment and in the program while over 500 surgeons have been trained in various high mortality. Unnecessary Mastectomy (i.e, total breast removal) is workshops conducted all over India. common practice which scares women from receiving appropriate institutional treatment. Therefore, considering the growing BC burden Translational Breast Cancer Research in India, OBHC has developed multi-pronged, high-impact, innovative Indian BC cancer profile is different than other countries with reference initiatives in the fight against BC. to its epidemiology, clinico- as well as clinical management. Unlike the west, majority Indian BC cases are diagnosed in advanced International Standards in BC Clinical Management stage and predominantly in young, premenopausal women. Triple 1) Advanced Breast Cancer Diagnostics negative breast cancer (TNBC) is an aggressive and difficult-to-treat OBHC is equipped with sophisticated imaging modalities such as disease highly prevalent in Indian women. Hence, it is incorrect to Contrast Enhanced Digital Mammography with 3D Tomosynthesis directly extrapolate research findings from western population in (first in India) and Automated Breast Volume Scanner. Precision biopsy treating Indian BC patients. Laleh Busheri procedures with Vacuum-assisted Biopsy and Robotic arm-guided All leading international cancer hospitals (i.e., M.D. Anderson CEO, Prashanti Cancer Care Mission (PCCM) Stereotactic biopsy are available at affordable rates. Cancer Centre, Houston, USA, Institute of Cancer Research, London) 2) Pioneering Breast Oncoplastic Surgery in India have established highly successful cancer research programs. On ImportantBC-related information is provided in all languages to dispel BOS is a new paradigm that combines principles of BC surgery and similar themes, PCCM has joined hands with Indian Institute of myths about the signs, symptoms, diagnosis and treatment aspects cosmetic surgery in the same sitting.Loss of breast via mutilating Science Education and Research (IISER), a premier national research with an emphasis on quality of life. In addition, regular symposia are surgeries can lead to psychological trauma and depression, thereby, institute in Pune in 2017 to establish a Centre of Translational Cancer organized for the community to discuss breast cancer related issues decreasing survival rates. BOS allows for tumor removal, breast Research (CTCR), supported by seed fund from Bajaj Auto Ltd. CTCR with experts. OBHC also organizes one of Pune’s largest breast cancer shape and size restoration and good cosmesis in a single surgery. has undertaken major BC themed-research relevant to Indian context awareness marathon (‘Our Marathon’) with over 15,000 participants. BOSpositively impactspatient psyche, self-esteem and body image in the themes of public health, epidemiology, genetics, OBS, chemo- Dr. C B Koppiker resulting is better quality of life. radiation and psycho-oncology. 2. Screening Training surgeons at LA Under the leadership of Dr. Koppiker, an international renowned CTCR research agenda includes understanding the molecular basis OBHC has created aClinical Breast Examination (CBE)-based screening surgeon and it’s Medical Director, OBHC has pioneered BOS in India. At of high prevalence of TNBCs in India population.Fruitful collaborations program in which women are examined by breast palpation OBHC, about 75% patients undergo breast saving BOS procedures. In with world-renowned breast cancer clinicians and researchers from performed by well-trained para-medicals and medical social workers. India's State-Of- 20% of cases that absolutely require mastectomy,breast reconstruction USA and UK have been established. Unique TNBC genetic patterns and A mobile mammography project was created to screen women is performed in the same sitting in majority of cases. The rates of molecular biomarkers have been identified that will be helpful to the (above 40 years) for breast abnormalities in which trained radiologists total mastectomy are as low as 4%, perhaps, one of the lowest in the Indian onco-clinicians in better prevention, diagnosis and treatment. examined the mammograms.In2016-17 over 50,000 women were The-Art Breast world.In the past 5 years, OBHC team has performed over 1500 BOS CTCR has also undertaken major initiatives in capacity building of sensitized via awareness talks and 6500 women were screening procedures with various innovative techniques. cancer researchers by conducting novel training programs in research using CBE and mammography. The diagnosed cases identified via methodology, molecular oncology, bioinformatics, preclinical and this screening program were treated free of cost at OBHC. Cancer Centre Training clinical research. In September 2019, CTCR will be hosting the first- With an objective of reducing mastectomy rates in India by creating ever conference in Indian based on ‘The Cancer Genome Atlas ( TCGA) 3. Chemotherapy Corpus A one-of-its-kind centre that has pioneered a well-trained BOS work-force, OBHC and senior surgeons from the which is world’s largest open-source database for cancer research With the help of generous donors, OBHC has also created a several innovative techniques in breast University of East Anglia (UEA), UK have conducted hands-on training funded by National Cancer Institute , USA. chemotherapy corpus to provide free and concessional life-saving anti- diagnostics and surgery. workshops. Dr. Koppiker has been conferred with a faculty position cancer drugs, including Herceptineto underprivileged patients (1238 in the University of East Anglia, UK and the American School of Community Outreach concessional and 539 freeships amounting to over 2 Cr in FY 2018-19) rchids Breast Health Center (OBHC), an initiative of the Prashanti Oncoplastic Surgery. 1. Sensitization Cancer Care Mission (PCCM) Pune , is a one-of-its-kind ‘Centre In 2017, OBHC and UEA have jointly started an academic degree Based on WHO guidelines, OBHC conducts BC awareness campaigns 4. Patient Support Oof Affordable Excellence in Breast Care in India’. OBHC has program (M.Ch. in Breast Oncoplasty) which is the only course in in Pune that sensitizes thousands of women in Pune annually. Rehabilitation is the most important arm of breast cancer requiring pioneered several innovative techniques in breast diagnostics and Asia offering cutting-edge BOS training (www.breastoncoplasty. significant support from family and friends, OBHC has created a surgery – ONCOPLASTIC BREAST SURGERY. It is a unique research- org). Over 50 surgeons from India and South East Asia (Sri Lanka, OBHC ACHIEVEMENTS PINK -RIBBON support group which provides support to patients driven enterprisecomprising of a team of onco-clinicians, radiologists, and caregivers via organizing transport, babysitting, nutritional  Global recognition as pioneers in Breast Oncoplastic geneticists, clinical scientists, physicians, psycho-oncology counselors programs,psychological counseling, picnics and get togethers. Surgery (BOS) in India and dieticians at its core. OBHC has blended state-of-the-art clinical These initiativesare spearheaded by Ms.LalehBusheri,(CEO, PCCM)  Largest number of BOS cases (over 1500 oncoplastic management strategies with community outreach, training and research. and reconstructive procedures) and members of the support group. The aforementioned high- impact projects of PCCM and CTCR will receive a significant boost  Pan-Asia training BOS training program OBHC Initiatives for Fight against Breast Cancer (BC) with generous support from socially-conscious organizations and  State-of-the art advanced breast cancer radio- in India diagnostics and precision biopsies individuals. Therefore, it is our earnest appeal to corporate houses, According to WHO, breast cancer is now the most common cancer high-net worth individuals, philanthropists and NGOs to join hands  Translational cancer research in collaboration with in India affecting all socio-economic strata of the society (1, 62,468 reputed national and international partners with PCCM in the fight against breast cancer in India by supporting new BC cases diagnosed annually) with highest global mortality rate.  Innovative social-impact, community programs in the ongoing and future activities; with the credo “Losing is Not an Majority of BCs in India are detected in young, premenopausal women breast cancer awareness and prevention Option - Be it Hope, Breast or Life”. „ Training Workshop with UK Faculty

16 FORBES INDIA MARQUEE . LEADERS IN HEALTHCARE FORBES INDIA MARQUEE . LEADERS IN HEALTHCARE 17 autism has been published by NeuroGen Brain & Spine Institute, in the  “Quality Heath Services in Neuro Sciences” by International prestigious journal Stem Cell International. Excellence Awards, March 2017, at Goa, India. In adults, Stem cell therapy performed at NeuroGen brings  “International Excellence Award for Service to Disabilities” by about inspiring improvements in the paralytic symptoms of patients Hon’ble Minister of Government of India Minister of Social Justice with spinal cord injury, brain stroke and head injury. In deteriorating and Empowerment, Delhi (August 2017) conditions, like motor neuron disease, muscular dystrophy and other  “Emerging Stem Cell & Neurology Centre in the year (India)” by neurodegenerative disorders, it offers lifesaving, stabilizing treatments Brands Academy Award in December 2016 at New Delhi, India. and improves the quality of life of patients, infusing vitality in their day-  “Excellence in Stem Cell Therapy in Maharashtra” by India Today to-day lives. Since its inception in 2008, NeuroGen has successfully Excellence Health Care Award at Mumbai (June 2018) treated over 8000 patients from over 65 countries. We have been  “Best Stem Cell Research Hospital in India” at the hands of accredited by ISO 9001-2015 and have a GLP (Good Laboratory Practice) Dr. Anupriya Patel, Hon'ble Minister of State in the Ministry of and GMP (Good Manufacturing Practice) certified stem cell laboratory. Healthcare & Family Welfare, Government of India (Nov. 2018)  International Awards Mission & Vision  “The Rose of Paracelsus Award, by EMA (Oxford UK)” at Cannes,  To make a difference to the lives of patients suffering from France, October 2016. incurable/intractable diseases and injury of the nervous system,  “European Awards for Best Practices 2018” by European Society by providing them with the most effective and safest available of Quality Research at Brussels, Belgium, May 2018. FACILITIES PROVIDED:  Eleven floors, 75 bedded hospital with all the Medical and treatments & technologies from the field of neurosciences and  “Inspirational Company” by World Confederation of Business at Surgical facilities with state-of-the-art Stem Cell Laboratory regenerative medicine St. Thomas, Virgin Islands, USA, July 2017.  All the Neurorehabilitation Dedicated departments for various  To offer return of function, relief from symptoms and recovery from  “Best Hospital” Europe business assembly (EBA) at Dubai, therapies such as Physiotherapy, Occupational Therapy, Neuro- Dr.Alok Sharma (M.S, M.Ch.) illness in a professional, holistic and caring manner in a world-class January 2017. psychological intervention, Speech therapy, Neurodevelopmental Director – NeuroGen Brain & Spine Institute, institution Navi Mumbai therapy and Diet Counselling To conduct basic & clinical research and to constantly work on  What is Stem Cell therapy and how does it help  Dedicated Autism Child Development Centre that involves innovation & development so that the best therapeutic strategies patients with incurable neurological disorders? complete assessment and evaluation of the child, Neuroimaging Dr. Alok Sharma: can be evolved Stem cells are specialized cells that can potentially convert into any type tests and all kind of therapies like Applied Behavior Analysis of tissue under specific physiological conditions, and have the ability (ABA), Occupational Therapy, Psychological Intervention, Special Brings Extensive Our People to repair damaged parts of our body. Stem cell therapy is a simple and Education, Speech Therapy, Dance Therapy, Art Therapy, Play  A medical team (Neurosurgeon, Neurophysician, Pediatrician, effective treatment and is 100% safe when autologous adult stem cells Therapy, Music Therapy, Physiotherapy, Group Therapy, Animal Surgical Expertise In The General Physician and Anesthetist) are used. Statistics have shown that, after Stem cell therapy, overall Therapy, Family Counseling, Pharmacotherapy (Medications).  A basic science team (Neuropathologist and Regenerative 90% of patients with Autism have shown improvements in social  One-of-a-kind facilities in the country, including a Spinal Cord Areas Of Medicine Scientist) relationships, emotional responses, speech, communication, behavior Injury Walking Track, which empowers wheelchair bound spinal  A rehabilitation team (Physiotherapist, Occupational therapist, Clinical and hyperactivity. 77% of Stroke patients showed improved upper and cord injury patients to come back on their feet, as well as Aquatic Over 2 years of experience in the ´eld of Psychologist, ABA Therapist, Pediatric Physio Therapist, Speech lower limb activity, 96% of patients with Spinal Cord Injury showed Therapy to enable patients to freely perform movements that are Neurosurgery and has several awards and Therapist, Aquatic therapist, Special Educator and Nutritionist) better muscle tone, trunk activity, balance and other activities of daily difficult to perform on land. living. In Cerebral Palsy, 91% of treated patients showed improvement recognitions to his name. CORPORATE SOCIAL RESPONSIBILITY: OUR RESEARCH in oromotor/speech functions, balance, and upper/lower limb activity. As an institute, we understand that coping with a neurological In Muscular Dystrophy, which is a progressive disease of the muscles, euroGen Brain & Spine Institute, Navi Mumbai, India is At NeuroGen, there is a strong emphasis on honest, diligent academic disability is as traumatic to the patient’s family as it is to the patient. an international center of excellence for neurological work and rigorous clinical research, along with patient treatment. A about 86% of the patients attain stabilization of their condition, along Hence, we aim to extend our support in every possible way, not just Ndisorders. Founded on 17th December 2008 by a renowned detailed and unbiased analysis of the clinical data is carried out and with improved functionality. before or during the treatment, but also beyond. As its corporate Neurosurgeon, Neuroscientist and Professor Dr. Alok Sharma, published in various scientific journals on a regular basis, so that there social responsibility, NeuroGen Brain and Spine Institute has it has been set up specifically to treat incurable neurological is transparency about our work. Currently, 86 scientific papers have been helping out patients financially from lower socio-economic conditions, through a combination of stem cell transplantation and been published by our team in various international and national peer- background as well. comprehensive neurorehabilitation. reviewed medical journals. We also have 7 chapters in International We at NeuroGen always strive to make our patients independent and Dr. Sharma brings with him extensive surgical expertise & experience textbooks, in addition to 16 published books. spread smiles, by bringing a paradigm shift in the treatment methods in the areas of Neurosurgery, Neuroscience and Regenerative Medicine. employed for patients with intractable neurological disorders. Our A trailblazer in the field of Stem cell therapy for neurological disorders, AWARDS RECEIVED: future is full of hope, with plans to expand our work by establishing he has over 25 years of experience in the field of Neurosurgery and has NeuroGen has achieved awards in various National and multiple centers of excellence worldwide. We wholeheartedly believe several awards and recognitions to his name. He has authored 16 books International forums, as below: in formulating superlative therapeutic strategies for our patients, that and has over 150 scientific papers published in various medical journals.  National Awards extend their functional abilities to the maximum possible extent and NeuroGen has played a pivotal role in developing revolutionary  “The Best Stem Cell Therapy centre in India” by National Healthcare restore their faith in the beauty of life. „ treatment for children with Autism, Cerebral Palsy, Intellectual Disability Excellence award in 2016 at New Delhi, India. NeuroGen Brain & Spine Institute and other neurological disorders. The knock-on consequences of  “The Best Stem Cell Therapy center in Maharashtra” by Navbharat Sector 40, Plot No 19, Near Seawoods Grand Central Station, our therapy result in improvements of their cognitive abilities and Healthcare Excellence award, June 2017 at Mumbai, India. Off Palm Beach Road, Nerul (W), Navi Mumbai -400706. helps them to seamlessly integrate back into mainstream society.  “Best Super Specialty Hospital” of the year January 2017, at New Mob: 9920200400, Tel:022-41136565, The world’s first scientific publication on the role of cell therapy in Delhi, India. Email: [email protected], Web: www.neurogenbsi.com

18 FORBES INDIA MARQUEE . LEADERS IN HEALTHCARE FORBES INDIA MARQUEE . LEADERS IN HEALTHCARE 19 Jupiter’s approach of ‘Patient First’ has inspired them to bring the strength and muscle tone, range of motion best aspects of modern medicine along with state-of-the-art and mobility; all while decreasing pain infrastructure under a single multi-functional premise, right from and improving overall well-being. Specific day one. With the belief that patient-centric care is much more aquatic exercises for strengthening, balance, than just clinical skills and medical care, the hospital focuses coordination, spasticity & deep stabilization on providing cutting-edge technologies and state-of-the-art are also an essential part of aquatic rehab. infrastructure to provide comprehensive and advanced care to patients as well as their families. “Rehab is an important part of a patient’s journey to complete recovery”, says With a vision to provide the country with a convenient one stop Dr. Amit Ramesh Dhumale, Director of access to multi-therapy services that cater to the rehabilitation Neuro-rehabilitation at Jupiter hospital. needs of the patient, a comprehensive neuro rehab department "A well-planned rehabilitation program has been set up in Jupiter Hospital Thane, Mumbai. The Jupiter plays a crucial role in helping a patient learn Neuro Rehab Centre provides interdisciplinary rehabilitation and to work around the challenges and live an is one of the finest in world, with the latest robotic and assisted independent life. With the state-of-the-art devices for inpatients as well as its outpatient rehab patients. A key rehab centre, we have taken a positive step feature of the centre is the ability to manage complex disabling conditions with robotic, computer assisted rehabilitation & aquatic A well-planned rehabilitation. Neuro rehab provides specialized management for people who have physical and/or cognitive impairments as a result rehabilitation program of brain or spinal cord injury, stroke, cerebral palsy, Parkinson’s plays a crucial role in disease or other progressive and non-progressive neurological helping a patient learn condition. It includes musculoskeletal conditions as well. to work around the The centre also offers a unique Aquatic Rehabilitation Program challenges and live an which comprises of Asia first aquatic gym which is a temperature independent life. With controlled pool, with 5 gym equipment with graded resistance the state-of-the-art rehab inside the water. This aquatic gym utilizes the unique properties of centre, we have taken warm water to promote faster recovery for patients with Stroke, Brain injuries, Spinal cord injuries, physical weakness/deconditioning, a positive step towards fibromyalgia, low back and neck pain, sports related injuries, providing something very Jupiter Hospital: arthritis, orthopedic injuries/surgeries. Supported by the buoyancy unique to India. of warm water, patients are able to perform therapies that increase Paralysis Rehab towards providing something very unique to India. While our department has a 200 sq ft exclusive gym area, what is more important is that we have the comprehensive skill sets and The most advanced neuro-rehabilitation the best of equipment that provides conventional therapy as well as a whole set of computer- center in Jupiter Hospital comprises of aided and robotic rehabilitation devices. Each of these device has been selected after a thorough study of what would be beneficial to a patient in the Indian scenario. And it is a unconventional robotic and computer-assisted matter of pride for Jupiter, that the we are able to offer technology and care that is superior therapy and also houses Asia’s ´rst aquatic than some of the most advanced cities in USA”. rehabilitation pool. Highlighting the need for such inter-disciplinary neuro rehabilitation in the country, he says, stablished in 2007, Jupiter Hospital has been operating as one “A coordinated, structured and integrated rehabilitation program helps restore a patient’s of the finest built multispecialty hospitals with well-planned physical & cognitive function in the best way, thereby enabling him to lead a normal life. It Einfrastructure and facilities in the city of Thane in Maharashtra, is the need of the hour to have such setups in India, and we believe that more such setups India. The 375+ bedded, NABH and NABL accredited tertiary care should be established all across the country. In the US for instance, there are around more 500 hospital, has been successful in catering to the rising healthcare needs well-equipped state-of-the-art rehab centres, while in India we have only 4-5 rehab centres of the growing population of Thane and beyond. Recently recognized that are well-equipped and in the position to treat patients with such problems”. as the Hospital of the Year in Healthcare Asia Awards 2019, the hospital caters to all branches of medicine right from maternity and newborn In addition to out-patient & day care programs, the centre is supported by five dedicated care up to geriatrics and palliative care. Jupiter’s second hospital in inpatient beds (special rooms) with a first-of-its-kind system of lift hoists for each bed that will Pune was established in 2016 and is the region’s finest integrated get the patient from the bed to the centre. The centre – with its state-of-the art facilities and a healthcare facilities with world-class infrastructure, latest technologies well-trained team - aims to provide convenient, individualized, safe, timely, compassionate & and skilled doctors. highest quality of rehabilitation care to patients. „

20 FORBES INDIA MARQUEE . LEADERS IN HEALTHCARE FORBES INDIA MARQUEE . LEADERS IN HEALTHCARE 21 lab or a nurse handling hazardous drugs or a physician prescribing medication—from anesthesia delivery to syringes and needles.

Trusted partnerships have provided impetus to this journey of redefining medication management technologies to support health systems in making their processes safer, smarter, and simpler.

 In 2019, BD Global Health signed a MoU with USAID/India to collaborate on a strategic partnership to advance GoI’s aim to improve health outcomes by strengthening health systems in the key priority areas of Tuberculosis, Antimicrobial Resistance, HIV/ AIDS, Family Planning and Maternal & Child Health.

 Labs for Life (L4L) is a global, multi-country partnership between CDC and BD; helmed by NACO in India and implemented by CMAI. It aims to strengthen laboratory systems by enhancing testing capacity, improving quality of services, strengthening sample referral mechanisms, and ensuring sustainability of interventions. The project is now in its third phase with a renewed Technological Breakthroughs focus on consultation and agreement with all the stakeholders on Developing the next generation of solutions for clinicians and improving HIV and TB laboratory services. researchers is just the beginning of our industry leadership. As we grow into one of the top five largest medical technology companies in  In April 2019, we launched a new patient safety program for the world, we are also leading in areas that are critical to the future of hospitals, called Preventing Risks of Infections and Medication our industry and to society at-large. This is evident in our approach to Errors in IV Therapy (PRIME) with Joint Commission International emerging worldwide health concerns, such as antimicrobial resistance Advancing the world of health: (JCI) to address the two critical challenges in a hospital setting (AMR), which could possibly cause up to 10 million deaths annually by Becton Dickinson India Pvt Ltd - infection prevention and medication safety. PRIME is a Gold 2050, surpassing deaths currently caused by cancer. Standard benchmarked safety program that will help enhance countries including Europe, Middle East, Africa, South East patient and clinical outcomes by eliminating complications and We no longer focus on just new products, but instead we determine Unwavering Asia, Korea, Japan, Australia and New Zealand. As science and improving safety for patients and providers leading to accessing how we can bring a suite of products and services to solve customer technology transform our markets, the creativity, innovation better care. challenges. We are redefining medication management technologies and commitment of 300 people employed at Bawal remain to support hospitals and health systems to make their process safer, Commitment to critical to our success in India. smarter and simpler. BD continues to be on the front lines of helping This is evident in our approach to emerging medical researchers develop a new generation of diagnostics and Not only do our associates wake up to embrace the worldwide health concerns, such as therapies through our expertise in bioscience and genomics. Healthcare opportunity to bring life-changing innovations to market, but antimicrobial resistance (AMR), which BD has been a leader in helping clinicians be this also creates a new day for healthcare providers, researchers could possibly cause up to 10 million Many life-changing inventions are the result of scientific breakthroughs. more ef´cient and cost effective while helping to and patients. As India expands its healthcare horizons, we One such is BD Vacutainer® Tube. For Joseph Kleiner, a personal event continue to bring our experience in infectious disease deaths annually by 2050, surpassing deaths served as motivation to design a product that would revolutionize improve patient and healthcare worker safety. diagnosis and infection control, immune system monitoring, currently caused by cancer. blood collection. His idea sparked into the “Evacutainer” blood collection very day is a new opportunity to make a difference in an evolving improving medication and supply management, bringing cost system that was patented in 1949 and later become known as the BD world and advance the world of health. Over the last 120-plus years, efficiencies in procedural areas, helping clinicians reduce the Vacutainer® Tube. 2019 marks the 70th anniversary of the tube’s patent. EBD has been a critical supplier to the healthcare industry with a legacy risk of infections and advancing patient care. of innovation. From the first safety-engineered syringe to the first evacuated From supporting medical research, enhancing diagnosis of infectious blood collection tubes, the first commercial fluorescence-activated cell Advancing healthcare with skill building and diseases and cancer, promoting infection prevention, equipping sorting system, the first automated medication dispensing cabinet and the trusted partnerships surgical and interventional procedures to supporting the management first smart infusion pump, BD has been a leader in helping clinicians be more Our unwavering commitment to healthcare is not only driven of life-threatening diseases, one thing remains constant— BD’s efficient and cost effective while helping to improve patient and healthcare by company results but more so from our passion towards unwavering commitment to doing what is right. worker safety. helping those who deliver healthcare. From hospitals to pharmacies, the nursing wards to operating theatres and As we walk the long, arduous journey of quality healthcare, we are With an overarching vision to improve patient outcomes in India, our journey the 'patient's bedside’, BD's products and services penetrate inspired by our role in serving the caregivers, researchers and other began in 1995 with the setting up of the world-class manufacturing plant through many layers of healthcare. By improving medical healthcare professionals who serve patients. At BD, we will continue in Bawal, Haryana. Spread across 12.5 acres of land, the plant has a capacity discovery, diagnostics, and the delivery of care, we at BD seek to drive forward and innovate because we know there is a patient at to churn out over a billion medical devices and also exports to over 50 to empower the service providers; be it researcher in the the end of everything we do. „

22 FORBES INDIA MARQUEE . LEADERS IN HEALTHCARE FORBES INDIA MARQUEE . LEADERS IN HEALTHCARE 23 mobile phone, but putting to use the computing power of today’s smart phones for delivering Point of Care diagnosis and last mile connectivity. c. Front line innovations: Low-cost portable innovations to cater to the needs of our vast rural population will help increase access by providing Point of Care diagnostics, tele and remote consultations.

We strongly believe that device manufacturers must move beyond product centric business models and use patient-oriented service design (like a smart IoT enabled platform) to create comprehensive healthcare experiences.

Bosch Healthcare leverages its precision engineering and state-of- the-art technology in Internet of Things (IoT), sensor technology and Social Mobility Analytics Cloud (SMAC), to promote innovation in a patient-centric healthcare delivery model. This is exactly how we have been enabling medical device companies to transform care delivery.

We see the following three pivots that would be major tenets for this change in the medical field: 1. People: With increasing consumerism, patients are at the driver’s seat, and will be in the center of the entire healthcare ecosystem. 2. Data: Data will be one of the strongest buzzwords in the years to come. Electronic Health Records (EHRs) will become Comprehensive Health Records (CHRs) to accommodate data from many sources including remote health care data and social determinants of healthcare. When we did a detailed business field analysis 3. Technology: Emerging technologies like AI, cognitive, machine of the healthcare scenario, with particular learning will unlock the value of data, and open source Bosch: Innovative focus on the needs in India, we realized technologies like block chain (distributed ledger technology), will that the healthcare needs of our country help to address the challenges related to security and privacy. products and solutions are diverse. Though healthcare in India is a provided at the right time, thereby reducing the pressure on the necessity, it still comes packaged as a luxury The last point – ‘technology’ is at the heart of change right now. current clinical set-up. A connected health ecosystem with the to the vast majority. We are burdened by With the advancement of technology there is a conscious demand key tenets of smart, personalized, portable and virtual, can aid the in the healthcare space a combination of infectious diseases and for better engagement and quality services in the healthcare sector. improvement in focus on preventive, diagnostics and wellness, and Bosch technology offerings could be put to use, to lifestyle diseases in our country. Innovative Customers anticipate intuitive, smart interactions as opposed to the reduce the load on therapeutic in the entire spectrum of care. improve the quality of people’s lives. solutions, unconventional business models traditional models of care delivery. Care delivery is also undergoing and unorthodox care delivery systems changes with the primary focus being on providing value-based All appropriate investments in terms of innovation funding, echnology and in particular, the Internet of Things (IoT) is fundamentally changing all would be the key drivers of healthcare. services. With the help of emerging technologies, there is an partnerships with external associations like NATHEALTH, global facets of life, from how we live, work and get around - homes are becoming smarter, Indian healthcare is on the cusp of a digital increasing shift from traditional to ‘smart’. research universities and other ecosystem partners, are being made. Tfactories more productive, and mobility is taking on a fundamentally new form. True to transformation. India’s digital connectivity is Intellectual property in the form of Patents, as well as various thought its tagline, “Invented for life”, Bosch is constantly developing innovative Connected Products, with poised to grow at an accelerated rate from 30 In India especially, technology can play a key enabler in improving the leadership publications like White Papers and Blogs have been an intention to make all aspects of life easier. One such area, where Bosch is looking at to make a per cent in 2017 to 80 per cent in 2034, and is healthcare scenario in the rural sector. We are already working on rural continuously generated. We have won many laurels like the Edison fundamental impact on human life is healthcare. driving the following trends: healthcare delivery solutions to address the critical needs of the same. award, HIMSS Asia pacific award to name a few.

Robert Bosch Engineering and Business Solutions (RBEI), headquartered in India, was a. Flipped care: Similar to most sectors I would like to highlight a few of the most pressing We can use technology as a key enabler to promote better health, lower incorporated as a software development center of Bosch in the year 1997. With currently over around the world, focus has shifted from issues we are dealing with: costs and ensure last mile connectivity. Bosch technology is designed to 20,000 associates, RBEI is a strategic partner powering Bosch Business divisions worldwide. the provider to the patient. “Flipped  Lack of trained medical professionals at Point of Care fascinate, as well as to improve quality of life. Bosch believes that we can health care” puts control in the hands  Lack of early diagnosis that helps avoid medical complications make a difference to the field of Healthcare in India. „ RBEI healthcare believes that the future is in ‘Connected world’ inhabited by ‘Connected Life’ of patients, with the goal of improving  Affordable and accessible healthcare that does not impact the and aims to be a partner of choice to deliver IoT enabled innovative healthcare solutions for a health and care delivery while also daily livelihood With input from Mr Guruprasad, VP, large scale, mass impact. “With a strong linking of our technology expertise in sensors, software reducing the cost. and services, RBEI healthcare is a preferred partner in the international marketplace and is b. Digital Health: This is a real game With technology advancements, we can also continuously monitor Healthcare domain, Robert Bosch transforming the core nuggets of care delivery” says Guruprasad, VP Healthcare at RBEI. changer. It is just not the App on the and flag critical alerts, and thus ensure pro-active, quality care is Engineering and Business Solutions.

24 FORBES INDIA MARQUEE . LEADERS IN HEALTHCARE FORBES INDIA MARQUEE . LEADERS IN HEALTHCARE 25 technologies are unable to treat genetic, Dr. Pradeep Mahajan believes in “Repair without cuts” by offering debilitating lifestyle, age-related, auto- non-invasive therapies and viable options for 80+ life threatening immune disorders, cancers etc.; that conditions. A vision turned reality of innovations in the dynamics INNOVATIVE HEADWAYS: afflict the society. Dr. Mahajan brings new of medicine is propelling him to become a part of the medical Regenerative Medicine is breaking the dimensions in the management of diseases revolution of the 21st century that is setting new standards every from ‘Pills to Cells.’ He believes that cell- day in cell-based research and regenerative medicine. barriers for treatment of diseases for a based therapy holds immense potential variety of reasons- it leads to repopulation in treatment of several chronic and life- StemRx BioScience Solutions Pvt. Ltd. envisions to create a patient- of healthy cell pools, regenerates tissues, threatening diseases. Dr. Mahajan’s vision centric tertiary healthcare experience focusing on non-intrusive boosts immunity, rejuvenates organs, and is to replace organ transplantation with quality care by utilizing cutting edge technologies of regenerative improves the quality of life. Regenerative his concept of autologous cell transplant medicine. With patients coming from all around the globe, StemRx Medicine exclusively supports all avenues using the body as a bioreactor. He aims to is focused on providing a delightful and ecstatic experience to the that lead to the replacement or regeneration address the challenges currently associated patients. His never-ending passion and the dedicated effort has of human cells, tissue or organs, to restore with organ transplantation namely limited helped StemRx in achieving milestones since 2011. or establish normal function. The sector is donors/source of organs and graft vs. rapidly evolving and multidisciplinary in host disease, by capitalizing on the varied AWE-INSPIRING OBJECTIVE: properties of cells and growth factors in our Dr. Pradeep Mahajan aims to promote cell-based therapy at a global nature. The field of regenerative medicine is body. level, while also ensuring that the technology is accessible to the promising and can be explored to augment masses. When asked about his ideology behind StemRx, he said, “You organ function, repair, and even regenerate Dr. P. V. Mahajan Dr. Mahajan has collaborated academically carry your own repairing kits within yourself’. Soon, I believe that by utilizing the body’s own repair and healing Urosurgeon and Regenerative Medicine Researcher at national and international levels with there will be a day when treatments will comprise of Cells and not mechanisms. One may say that the universities in Maharashtra (MUHS), Ohio Pills!” Dr. Mahajan not only believes in offering medical assistance to body is converted into a natural (Ohio State University) and Indianapolis those in need but also likes to share his knowledge pearls with the reactor to heal itself. (Indiana University) for clinical trials. He young generation of the country. He firmly believes that if harnessed, LEGEND OF has been honored with many international regenerative medicine is the living drug molecule that could awards. He has also published a patent revolutionize the world of healthcare. not be from the field of space science or computer science but will for treatment of Avascular Necrosis using be from regenerative medicine. Dr. Mahajan strives towards finding LIVING DRUG Regenerative Medicine approach and scientific breakthrough technologies that was never imagined. National patents for Avascular Necrosis, The ongoing discovery of cell-based therapy has given rise to a Dr. Mahajan brings new dimensions in the management of Ankylosing Spondylitis, Ischemic-tolerance We cannot solve the problem by using new alternative treatment protocol. Regenerative medicine has diseases from ‘Pills to Cells.’ He believes that cell-based Mesenchymal Stem Cell treatment, the same kind of thinking we used shifted our clinical goal from repair to regeneration. Regenerative therapy holds immense potential in treatment of several Technology for isolation of dental pulp stem when we created them. medicine is truly revolutionizing the field of medicine through chronic and life-threatening diseases. cells. He has many research publications to autologous therapy using cells and growth factors to address the his credit and has ongoing clinical trials root cause of the disease. With this goal, the concept has expanded apid progress in technology and better understanding of human biology has led to exploring new technologies like Tissue to a variety of other applications such as Tissue engineering and the emergence of innovations to unmet needs and failing conventional medicine. Nano Transfection, Cancer Immunotherapy CURE FOR TOMORROW: Genetic medicine. Future goals should be towards use of stem cell RThe present century is witnessing breakthrough developments, with Regenerative (NK Cells), PRP lysate and many more. Visualizing the changing dynamics of medicine, Dr Pradeep V rich blood from the umbilical cord as a key element in achieving Medicine (RM) being at the forefront. This field focuses on the replacement and regeneration Mahajan believes that when you look back at the 20th century, the regeneration. These clinical goals can provide long-term cures to of tissues or organs by utilizing the potential of endogenous repair mechanisms of the MAVERICK APPROACH: greatest scientific achievements which can change human life will previously untreatable injuries and diseases. „ body. Moving beyond the scope of conventional medicine, RM is the intersection of In 2011, Dr. Mahajan decided to take a various technological approaches including gene therapy, cell-based therapy, and tissue leap in the field of regenerative medicine engineering and others. and established his brainchild StemRx BioScience Solutions Pvt. Ltd. a top-notch A FORMIDABLE INTELLECTUAL: cGMP grade facility. StemRx is the first of Counted as one among the leading regenerative medicine experts in India, Dr. Pradeep V. its’ kind in Asia for immunotherapy using Mahajan is an internationally acclaimed general surgeon, urologist as well as an academician Prodigy system. StemRx today has emerged and regenerative medicine researcher by profession for over three decades. as a leader in clinical quality and innovation in the healthcare industry, redefining the He believes in what Albert Einstein said, “We cannot solve the problem by using the same progression of medical science. StemRx kind of thinking we used when we created them.”, when it comes to challenges in current has devised treatment protocols for 6500+ medical systems and treatments. patients till date. StemRx works with the aim of simplifying research in addition to Dr. Mahajan is of the opinion that science is dynamic, and one must continuously ensuring cost effectiveness and breaking strive to find solutions to address unsolved problems. He feels that the conventional the barriers of conventional treatments.

26 FORBES INDIA MARQUEE . LEADERS IN HEALTHCARE FORBES INDIA MARQUEE . LEADERS IN HEALTHCARE 27 Care24 was started in 2014 by IIT Kanpur alumni Vipin Pathak and increasing and the in-home healthcare for the aged is becoming Garima Tripathi. Starting as a personal need to get better care for a necessity. Insurance, Hospitals, Pharma and other healthcare their own parents, the team decided to start reliable medical services players are keen to partner with Homecare companies to reduce at home in Mumbai and expand to other cities. The need for a nurse LOS (length of stay) in hospital, increase hospital capacity to service for simple blood pressure check or injections is difficult for children critical patients and improve overall health of patients. who either have to take off from work to visit hospitals or rely on local agencies. The local agencies have no reliability or quality check Care24 is also looking at specific areas such as specialised medical on services. Care24 started solving this basic need of a qualified delivery, providing complete care, diagnostic and medical medical professional who could provide standard services at home. equipment services. We aim to serve 3000 patients per day from Research has proven that patients can recover faster (20-30%) due the current 1,200 per day over the 12 months. to higher comfort at home and reduce hospital readmission by 27%. Background verification, medical and soft skill training and a very The biggest challenge in homecare is the lack of strong technology foundation has helped us deliver quality care at trained staff. home. We have been able to significantly increase care providers income with more work and higher salaries. The company plans to train 10000 healthcare professionals for elderly care and specialised treatments such as cancer care and The homecare segment is highly fragmented in India unlike US, Japan neurological care in association with specialised agencies such as and others where the government or insurance cover has made it is NSDC, AIIMS and Tata Memorial, among others. We believe that an organized and regulated industry. World home healthcare market skilling and training is the only way forward for creating the right is expected to reach $349.8 billion by 2020 from $227.5 billion in kind of talent pool for the healthcare industry. With the use of our 2015 growing 9% annually. In India the market size is roughly $4 large network, we aim to lead in this market by creating technology billion with ancillary markets about $20 billion. With increasing and supply pool that can serve the industry in the coming decade. nuclear families and growing elderly population in metros, there is a Care24 platform has helped attendants and nurses build their own huge gap between the demand and available solutions. homes, pay for their kids education and get treatment for their loved soon. The processes and systems developed are poised to take 10 ones. The 360 degree approach in taking care of our caregivers has We are determined to bring quality and standardization in this more cities without adding a lot of overheads and hence providing enabled us to provide the best care to the patients. sector. Care24 now serves 1200 patients every day. Today, we have affordable care to more families. over 2000 active medical caregivers and the company has helped Healthcare is about long term investments and consistent efforts. Garima Tripathi, Co-Founder & COO over 50,000 families recuperate in the comfort of their homes. Care24 is looking to expand its services to five more Our continuous effort in working with customer’s requirements, Vipin Pathak, Co Founder & CEO cities in the next 12 months. creating new service lines and empowering supply financially and The quality of delivered services has made us the trusted brand for technologically has helped us to become the Trusted brand in Home home healthcare both for the customers and caregivers. We take The prospective cities are Bengaluru, Chennai, Hyderabad, Kolkata care. With the addition of new cities, disease specific offerings and pride in the fact that more than 70% of our caregivers are hired and Pune. The elderly population is expected to grow to 325 million more affordable products and services across different verticals, our through referral program showing high levels of trust placed in us from current 100 million. The need for condition management long term goal is to serve 50,000 patients/day on the platform for all Care24: Reliable by our caregivers. Similarly 50% of our customer come from referral for chronic diseases, cardiovascular and cancer is exponentially of their healthcare needs. „ from families we have served in past. The biggest challenge that a customer faces today is lack of reliable care partner when they need Care at Home the most. We ensure guaranteed service and faster resolution using The prospective cities technology and trained staff. are Bengaluru, Chennai, Care24 is solving the basic medical need Hyderabad, Kolkata for quali´ed medical professional providing Through our technology and supervision every patient service and and Pune. The elderly standardized services at home. recovery is monitored from timely start, feedback, recovery, query population is expected resolution from the consumer, patients and caregivers. are24 is one of the leading home healthcare company and to grow to 325 million envisions to become the biggest platform for all health We have achieved this trust by investing in upskilling the caregiver from current 100 million. Cservices at home. Strongly built on technology and heavily and through effective use of technology. Customer and caregiver The need for condition invested in quality and training processes, we make home-healthcare have mobile application to keep track of the services. management for chronic reliable, accessible and affordable for one and all. Our services are diseases, cardiovascular currently available in Mumbai and NCR region. We aim to start Every caregiver also gets a bank account and this has brought the services in 5 more cities this year. We offer patient services to financial inclusion to more than 5000 providers who were left out of and cancer is exponentially multiple acute and chronic conditions cases of Post-Hospitalization, the digital economy. increasing and the in-home Stroke, Cardiac, Neuro, Ortho, Elderly bedridden, Dementia, Cancer healthcare for the aged is etc. The core services offered are Medical Nursing, Physiotherapy, The inhouse technology makes the unit economics profitable and becoming a necessity. Attendants, ICU & Step down at Home. Care24 is the only homecare company in India that will be profitable

28 FORBES INDIA MARQUEE . LEADERS IN HEALTHCARE FORBES INDIA MARQUEE . LEADERS IN HEALTHCARE 29 Inspire People To Live Healthy Healthcare costs in India are largely out-of-pocket. Hence, healthcare is extremely reactive. Our objective is to change this philosophy. t Suburban Diagnostics, we aim to “inspire people to live healthy” by delivering a “wow experience” based on “precision and care.” We aspire “to be the most admired Adiagnostic company in the world.” Healthcare costs in India are largely out-of-pocket. Hence, healthcare is extremely reactive. Our objective is to change this philosophy. “Don’t do a test only when you fall ill, do a test not to fall ill” is the mantra we want to evangelize. Today, patients come to us only when they fall ill and if a doctor has recommended some tests; we want to change this habit of the patient so that Dr. Sanjay Arora they can come to us to remain healthy. MD, Suburban Diagnostics “You can’t pour from an empty cup” – for someone to be effective with anything in life, good health is at its core. Look after yourself so that you can look after everything else. Dr. Sanjay Arora, the Our core pillars have been to use the best technology with the best team to deliver the highest Managing Director of degree of customer convenience. Providing comprehensive diagnostic services for customer Suburban Diagnostics and convenience allowed us to bring a wide range of Pathology, Radiology and Cardiology services along with Preventive Health Check-ups under one roof. To ensure precision and quality, we are his wife Anju commenced accredited by NABL (National Accreditation Board for Testing and Calibration Laboratories) and their professional journey CAP (College of American Pathologists). Data shows that less than 1% of the total laboratories are accredited by NABL in India. Suburban Diagnostics has also established two Centers of by establishing Suburban Excellence in Medical Diagnostics – one for women’s health and another for infectious diseases. Diagnostics in 1994. The Healthcare in India is becoming increasingly transactional. The purpose of adding value and intention was to bring impacting medical outcome seems to be lost. While the country looks at improving the diagnostic expertise economic indices, the health indices are not moving in sync. We have less than one doctor and less than one hospital bed per one lakh population. The gap in skilled manpower for delivering and high quality care to quality healthcare is also widening. The disease burden is rapidly shifting to a predominantly doctors and patients. non-communicable disease burden. Yet common infections continue to challenge the people. Today, in our 25th year, Our objective is to use the latest technology coupled with human care to detect conditions our network is spread early, at a stage where they can be treated in the OPD, where interventions can bring about cure, reversal or arrest of the disease. over 150 customer touch This became a great learning for the team at Suburban Diagnostics and it has embarked on points across Mumbai, a mission to reduce the growing burden of diseases in the country. This campaign has been Pune, Nagpur and Goa. called #UnburdenYourHealth where we encourage people to become proactive about their health (physical, mental, emotional). On the other hand, Suburban Diagnostics is also working closely with clinicians to offer early and accurate diagnosis of diseases and help in reducing the overall burden of disease in the country. This partnership with clinicians has been called #UnburdenHealthcare. “Don’t do a test only As a part of these campaigns, we focus on infection control to bring down the incidence of when you fall ill, do drug resistance, women’s health to improve maternal and child outcomes, non-communicable diseases to reduce the impact of diabetes and heart disease, to improve bone health and to a test not to fall ill” is detect cancers early. the mantra we want Acknowledging the skilled manpower gap, Suburban Diagnostics has established a wholly to evangelize. owned Paramedical Training Institute – SCOPE (Suburban College of Paramedical Education), where people can get the necessary skills and expertise in modern technology. „

30 FORBES INDIA MARQUEE . LEADERS IN HEALTHCARE