. 2222 303 0330 call please questions, any have you If

we tailor our services to meet the needs of our customers. our of needs the meet to services our tailor we Registering for Housing Frequently Symphony Group. Symphony We continually update our customer profile information to ensure that that ensure to information profile customer our update continually We

Cobalt Housing is a charitable organisation and part of the the of part and organisation charitable a is Housing Cobalt Application forms must be completed before you can be registered onto Support our tenants and their families in our homes our in families their and tenants our Support • Asked

Cobalt’s waiting list or Property Pool Plus. Forms can be downloaded

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Offer affordable accommodation affordable Offer •

This paper is made from from made is paper This

This paper is made from made is paper This

This paper is made from made is paper This from www.cobalthousing.org.uk or www.Liverpool.gov.uk Questions

SF 2 11 L Lane House

Offer the most secure type of tenancy of type secure most the Offer

• Alternatively, collect a form from our reception at 199 Lower House

Lower Lower 199 , 2222 303 0330

Cobalt Housing on on Housing Cobalt Lane or telephone 0330 303 2222. Q. What if I cannot complete a Offer choice to our housing applicants housing our to choice Offer •

print or as an audio version, please contact contact please version, audio an as or print All applications will be recorded on Cobalt’s waiting list and on form or require assistance?

If you need this information in Braille, large large Braille, in information this need you If Let our empty homes quickly homes empty our Let

• Property Pool Plus. A. There is a duty officer available We aim to: aim We To enable us to register your application form we will need proof here at Cobalt to help Monday of residence and references. Applications without these documents – Friday 9.00am to

provide first class services for our customers. customers. our for services class first provide will be returned to you unprocessed. 5.00pm. Call 0330 303 2222. Cobalt is committed to providing good quality homes and we strive to to strive we and homes quality good providing to committed is Cobalt

to meet the wider needs of our customers” our of needs wider the meet to Examples of Proof of Residence Q. What happens once my application has been submitted?

difference to the communities we work in by looking beyond housing housing beyond looking by in work we communities the to difference • Recent utility bills (within 3 months) A. We will assess your housing need. We will arrange an office interview

Our vision is “To be a quality housing provider, making a positive positive a making provider, housing quality a be “To is vision Our • Proof of Benefit with a member of our Rehousing Team who will provide you with

neighbourhoods. and Sparrowhall

Croxteth, • Bank or Building Society letters advice on Cobalt’s waiting list and Property Pool Plus. We will provide

Green, Norris the within properties 5800 over manage We Liverpool. you with local information on our properties. After this interview

• Driving licence

North in based landlord social registered a is Housing Cobalt you will receive a confirmation letter of your priority band within

• Letters from the department of working the waiting list. If your circumstances change, please contact us

pensions Housing immediately. Every 12 months you will receive a review letter which

• Medical card you must respond to. Failure to respond will result in your application Cobalt Cobalt If you have children under the age of 18 registered on your application being cancelled

form you will need to provide a copy of their birth certificate or a copy Q. I need an adapted property, can you help? About About of their child benefit entitlement or working tax credit letter. A. All of our fully adapted properties are allocated via Access Liverpool. If If your child is over the age of 18 they must provide proof of residence you need this type of accommodation we will discuss this during your and references. office interview. Properties which are only partially adapted will be

If you are pregnant you must supply a copy of your MAT B1 form which allocated from the waiting list so your details will still be recorded on

call or office our visit please help

0330 303 2222 303 0330 you receive from your midwife at the 24th week of your pregnancy our system if appropriate.

require you if request, on service translation a offer We which may affect your priority on the waiting list. If you have served in the Armed Forces, please include this in your application as this may Q. I’m unsure about Property Pool Plus, is it the same as Property affect your waiting list time. Pool? PLEASE DO NOT SEND ORIGINALS THROUGH THE POST A. Property Pool Plus is also known as Sub Regional Choice Based Lettings. Sub regional means that there are now 5 local authority areas Example of references advertising their vacant homes on this system and not just Liverpool. • a reference from your present or previous landlord

• Employer past or present These areas are Liverpool, Sefton, Knowsley, Halton and Wirral. This Adlam Park Higher Lane Trispen & Petherick Wellesbourne Road Ranworth • Social worker or health Adlam Crescent Hursley Road Altcross Road Ellergreen Branstree Avenue gives applicants greater access to properties across these areas. Adlam Road Landford Avenue Back Lane Angelica Drive Bremhill Road visitor Derrylea Landford Place Blackwater Road Asser Road Coleshill Road If you are already registered on Property Pool you will automatically be Fourth Avenue Long Lane Callestock Close Belladonna Road East Lancashire Road • Supporting agency i.e. Higher Lane Lower Lane Camelford Road Branthwaite Crescent Felmersham Avenue registered on Property Pool Plus Kinross Road Martinhall Road Christowe Walk Broad Lane Mollington Avenue councillor or advice worker Longmoor Lane Serinhall Drive Crantock Close Brooklime Road Ranworth Close Q. I don’t have the internet at home what should I do? Rycroft Road Sparrow Hall Road Crediton Close Buckwheat Drive Ranworth Place • Professional body i.e. Sherwoods Lane Studland Road Cubert Road Camphor Way Ranworth Square Signal Works Road Ternhall Road Delabole Road Carr Lane Ranworth Way solicitor or accountant A. You can come into the Cobalt office to bid or any public library which Sixth Avenue Ternhall Way Dodman Road Chamomile Close Ravensthorpe Green Wortley Road Tilston Road Falmouth Road Coriander Close Rendcombe Green If you are unsure if your has internet access. Falcon Hey Waresley Crescent Gillmoss Close Deanscale Road Ridgemont Avenue Eagle Dene Gems Helford Road Dorringo Drive Risbury Road references are acceptable Falcon Hey Altcross Road Helston Road Ellergreen Road Scargreen Avenue Q. Is there someone available to bid on my behalf if I am unable to bid? Kestrel Dene Altcross Way Kennford Road Heathwaite Crescent Sedgemoor Road please telephone us on 0330 Formosa Ampulla Road Kynance Road Henna Way Shottesbrook Green 303 2222. A. Yes, please visit our office and speak to a receptionist or call 0330 303 Alicia Walk Armill Road Looe Road Kamala Way Stainburn Avenue Copple House Lane Chalice Way Malpas Road Lewisham Road Swinbrook Green 2222 for assistance. Delagoa Road Coronet Road Middle Way Lorenzo Drive Teynham Crescent Once your application is Dereham Crescent Hall Lane Moss Way Muirhead Avenue East Townsend Avenue processed you will be placed in one of the following priority Drake Close Curtana Crescent Mullion Road Nigella Drive Scarisbrick Q. What if I cannot bid for a property that I am interested in? Drake Crescent Dragon Close Mullion Walk Rose Bailey Close Ardville Road bands. Each band will be given a % of allocations each year. This Drake Place Dragon Walk Newdown Road Perilla Drive Fairfax Place A. All properties are advertised to a band and to a particular household Drake Road Dymoke Road Newdown Walk Scarsdale Road Fairfax Road means that regardless of priority there will be properties available Drake Way Dymoke Walk Newlyn Road Sorrel Avenue Jerningham Road group. If you are unable to bid for a property this will be due to the Elizabeth Road Garter Close Newlyn Walk Stalisfield Avenue Leamington Road for you to bid on. Applicants are also allowed to bid for properties Elmham Crescent Utting Avenue East band and the bedroom standard. Your registration letter will provide Herald Close Otterton Road Malmesbury Road advertised to the band above the band they are registered in. Ferrey Road Lilyfont Close Parkstile Lane Verbena Drive Mildmay Road you with your bedroom entitlement. Formosa Drive Mace Road Parkview Road Wandsworth Road Parthenon Drive Winskill Road Formosa Road Majestic Close Petherick Road Philbeach Road BAND SUB BAND / HOUSING NEED Wintergreen Avenue How to apply for a Cobalt Formosa Way Milland Close Portlemouth Road Scarisbrick Crescent Colesborne Q. I am a Cobalt tenant can I apply to be rehoused? Drive Orb Close Redruth Road Scarisbrick Drive BAND A Health & Welfare (urgent previous LAR & approved Ashbank Road Greystone Road Orb Walk Silverwell Road Scarisbrick Place Beversbrook Road Urgent Priority health cases) Gribble Road Parkstile Lane Tintagel Road Scarisbrick Road A. Yes you can apply for an internal transfer and you can also be Carr Lane Grieve Road Radiant Close Totnes Road Carsington Road Strawberry Road Statutory Homeless Harrismith Road Regal Road registered on Property Pool Plus. We will carry out an internal Trendeal Road Clanfield Road Townsend Avenue Hawksmoor Close Road Trispen Road Walton Hall Avenue Regeneration (previously CWOP/decant) Hawksmoor Road Colesborne Road inspection at your home and carry out tenancy checks to ensure you Sceptre Walk Trispen Walk Sedgemoor Karonga Road Dencourt Road Overcrowded (2 or more bedrooms) Scone Close Wendron Road Abbotsford Road Karonga Way Dunnerdale Road have not breached your tenancy agreement (ASB or rent arrears). Sovereign Hey Wicket Close Christchurch Close Ladysmith Road Dwerryhouse Lane BAND B Health & Welfare (high including harassment) Sovereign Road Willow Way Colmore Road As long as there are no significant breaches we will register your Longmoor Lane Eldersfield Road Sovereign Way Braybrooke Drakefield Road High Priority Overcrowded (1 bedroom) Lower Lane Elkstone Road Spur Close Abdale Road East Lancashire Road application. You will not be required to provide any references for any Manica Crescent Gayhurst Crescent Under-occupied Standard Road Aconbury Close Fairmead Road Mond Road Guilsted Road Home current household member. Stonebridge Lane Aconbury Place Faversham Road Montrovia Crescent Hasfield Road and register with Property Pool Plus Close Braybrooke Road BAND C Health & Welfare (medium) Mosspits Close Hazelslack Road Gable Court Sword Walk Mosspits Lane Cottesbrook Close Homestall Road Gable View Medium Priority Homeless (no priority needed) Q. Once I am registered is there anything else I should do? Road Swainson Road Cottesbrook Place Lower House Lane Hartland Road Throne Walk Homeless (intentional with priority needed) Haven Road Cottesbrook Road Marcham Way Inner Forum A. Property Pool Plus requires you to bid, you should only bid on Greenhaven Close Gillmoss East Lancashire Road Marshfield Road Kingsland Crescent Living with family and friends Haven Road Dalcross Way Haselbeech Close Mentmore Crescent Kingsland Road properties that you are interested in. You are given up to three bids Longmoor Lane Invergarry Road Haselbeech Crescent Muirhead Avenue East Meyrick Road BAND D No assessed housing need and in employment Sparrow Hall Stonedale Crescent Hollingbourne Place Sandway Crescent Netherwood Road per week. If you place a bid and change your mind during the advert Bulford Road Storrington Hollingbourne Road Stalisfield Avenue Norwyn Road Low Priority Dyson Hall Drive Carr Lane East Holmrook Road Stalisfield Place Outer Forum cycle (Tuesday-Sunday) you are permitted to withdraw your bid. You Carrfield Walk Lower House Lane Parthenon Drive BAND E No assessed need and in employment Eaglehall Road Swallowhurst Crescent simply go onto the system and view your current bids, press on East Lancashire Cartmel Terrace Prestbury Road Uldale Close Railton Road No Priority Road Hebden Road Scargreen Avenue Uldale Way Sedgemoor Road withdraw bid and then your interested bid is removed. Elstead Road Storrington Avenue Stockmoor Road Utting Avenue East Townsend Avenue BAND F Reduced preference status due to unacceptable Falconhall Road Willowmeade Utting Avenue East Whinhowe Road Townsend View Heronhall Road Worrow Road Wellesbourne Place Wingrave Way Utting Avenue East Reduced Priority behaviour (this includes more than 4 weeks rent arrears) PR29 v.8 May 2015 6 NE 0 LA A ’S 5 D I Fazakerley & Sparrow Hall O A WO N ER SH T R TWIGEN E C Junction 6 ARLO NE L E B W’S LA S OS I E G Neighbourhood Profile Neighbourhood Profile UNT DRIVE N XH ER A S H FO B L N L E Playing A

R

R E A W W Fields D Transport Transport L Recreation W A O O O N O H W O R Ground R A E K D ’ E V The area is covered by Fazakerley & train stations and has a wide range of bus This area is served well by a wide range of bus services. S S ’ S E N

H N

A Y A

L

R L L L A E

R services to the area. A

A L O

O

D L N L N

N A

E A R L A E

E D D Schools - Primary

D V A

R H A RC Schools - Primary

G O ST A D St Teresa’s of Lisieux (RC), Wellesbourne CP, Ranworth Square CP, Leamington CP, A M R O 6 E A D L A A50 Barlow’s CP, Our Lady & St Philomena’s (RC), Meadow Bank CP, Longmoor CP, Fazakerley FAZAKERLEY A N E Monksdown CP, Ellergreen Nursery. L C

D R O R E CP, Holy Name (RC). O C O R M P E

M M G H N A P 5

O A M O Schools - Secondary

L E R S H

L 7

N M O A M

S L D A R Schools - Secondary

C E E E F Y L R R

A C E FER F V O S K Fazakerley High School, De La Salle (RC) St John Bosco (RC). I A C

R N E T R R U I S De La Salle (RC), St John Bosco (RC), Alsop Community Comprehensive, Archbishop Beck D D N E H T E P V S A A S C O V K S E (RC), Fazakerley Community Comp, Redbridge High School. O U R M Fazakerley N Shops H A OAD P AKE R T DR S ONGA ROAD KAR E I H L M D E Shops H E T The Area has benefited from the building of a number of supermarkets on the East G M A R I V N A O N OAD A N E R R N WKSMOOR L H C A L O R IC TR ES H S Lancs Road, mixed with smaller shops, Broadway Shopping District. I A S Variety of shops on Walton Vale and Rice Lane, East Lancashire Road retail park. S A OV CR E M IA O N M IT D L R E W H A IL H R O CR T G D R ESCEN K Health Health C A A GO B Aintree LA Junction 5 E DE 1 main hospital, 2 General Practitioners, 2 Dental Practitioners, 1 Opticians, 3 1 Main Hospital, 1 GP Medical Centre, 4 Dental Practitioners, 2 Opticians, 3 Recreation ROAD H Ground N Gillmoss Pharmacies - in the immediate vicinity Pharmacies - in the immediate vicinity. R S W O B T D A NG C O LO K L Leisure N G Leisure A IL L E M D N B O Aintree Race Course, Municipal golf course, Kirkby Stadium, Liverpool Loop Line, S A

S Norris Green Library, Norris Green Leisure Centre, Liverpool Loop Line, Bingo Hall, E R L HMP I A O East Lancs Road Cinema, Walton Hall Park, Fazakerley Library, Fazakerley Sports Centre, N Ellergreen Community & Early Years Centre and Sports Centre. Altcourse D E R P G A W RK Children’s Centre. I V E IE E L W A D L 5 V A O R 8 I O W O 0 R O O K F I R R A Houses B E L D D R I V E D SPARROW HALL FAZAKERLEY L ELLERGREEN D B R O O K LA F I A E L D W Some parts of this estate have N A Flats Flats H I G H E Y

E L E R K undergone Estate Action work under R GILLMOSS Houses Y There are a large number of 1 and 2 bedroom There are a number of 1 & 2 bedroom CK C A I D A I and demand for A B FAL W G MOU A flats in this area and properties become flats in this area and properties This area has mainly 3 bedroom houses. R TH H ILL R O M E D R those properties is high. Properties OS available quite frequently, this includes become available quite frequently. There are also some 2 & 4 bedroom N S S H LA Fazakerley T E that have not undergone previous Estate A E L newbuilds houses. The demand is high with very D Cemetery L E P D Action work are of a medium demand. C I W Houses few properties becoming vacant each A M E M I Houses N N O V S E The houses in this area are in high year. S K E T N S A R GABLE COURT A The houses in this area are mainly 2 & 3 O A demand and not many become L P Playing Fields L S N W T Playing Field bedroom with a few 4 bedroom. Properties Bungalows O A Y available. Exceptionally long waiting E N E Flats E Croxteth A N D B become vacant often. L A times can be expected in the more There are bungalows in this area. These Recreation L R ROAD E E D There are a very limited number of 1 & Ground L C I A G I popular roads. Adlam Park (off properties rarely become vacant and SCENT TERNHALL R D O Craven Wood B N RE E T Bungalows 2 bedroom flats in this area. Properties 5 C Sparrow S R 1 O Y D C G S 87 E OA E Longmoor Lane) has mainly 3 bedroom demand is high. L L VENUE R N K S A E do not become available very often. Hall L T R E L Cemetery There are very few 2 bedroom bungalows B R S A A

A P properties. Very high demand homes ULFOR A H RR P

W OW and these do not become available very Waiting times are lengthy.

TILST T S that rarely become vacant BRAYBROOKE D S S D LEA

T S A O often. ON LANDFORD R N

Playing R O O L L C E O T Dam A R A L V Houses P Fields AD O A R RD Wood A H S G O E R S R T D O R Bungalows D AD O W N C C Houses A A V A B O O O S E OAKTREE GARDENS, TERNHALL R ULFOR D E This area has a limited number of 3 B AL E E N T R P CK C E M E K E O E R U T There are very few bungalows in this N C I The houses in this area are mainly 3 A G R RD N R bedroom terraced and semi detached A O E E WAY H N C L R T V E S A V A RD R I area and properties do not become 0 G D bedroom with a limited number of 2 houses, a few 2 bedroom terraced N 8 E R This purpose built accommodation comprises E 5 D R HAS OOK D E A R ELB R D R E A V vacant very often. M E E YB A L I bedroom properties becoming vacant A VENUE E A N O O E R houses and two 4 bedroom terraced SH A C BR H W R R T R E of flats and bungalows. If you are interested D E E H O A I D R R N A E IE VE T O F D A UR O M D

R F NT S N C G R D V Croxteth quite often. R R I CE U houses. There is high demand for these P S R N R P I Y E AINB U I A C E D in these homes, please call 0330 303 2222. E O A O R R N U R W C ST S O D N D R E S W L F

N D C R D IA Park

P D R T L O L

E E O B I properties and the waiting times are very

E E A C N N T R S

V A O

A E G C S H U M T O O A Recreation TT A R L ESBR R

R O A W S E OK E D D R R D C L V OA D RD COLESBORNE G Ground D RE lengthy. T R K T L M CEP L T H

A N S U I O O H O A E S

A RIS K K A B I D

H R O R C U E S IC E E O GR NG V F I R E A I

K F I N YL C

T R N N N ROM I O N Y D P M E O Flats E D L T O T O N A O L L A E T R O R D E D A N Bungalows E R O L E L I V L B V R R

N R H T E A B D N I T

E D E D W D F S F A F I R There are 17 x 1 bedroom flats in this VENUE R D R O A E N N There are only nine bungalows on D I D R R A R X S R N D E V N Y U U R R C A E NO W M E N E Croxteth area and 4 x 3 bedroom flats. The L R D Mull Wood T E A A R A S R RANSTREE E T this estate, 3 x 3 bedroom and 6 x 2 S S C Dog & Gun L C A B D L I I R A S H F R R O U demand is high and properties do not C P L E I T N R G IS A UM L bedroom. Demand is very high and H S B R R R T Norris Green A K B H T A become vacant very often. A I A S R C E W O Croxteth K N R E N E Playing Field waiting times are very lengthy. R W O L A I D M T D R D N AD D C E O O Neighbourhood Profile RIV E O Country Park CH RD X R R R D EA K B RO H A Playing ILB A T A C B W A PH F RWOOD U S IR E THE RD E H Houses Field NE D V E W H A R N E R F CARR LANE R A R E R T Transport SCARISBRICK D S R Y E E F MEAD V E B R R Y P N R H V This area has mainly 3 bedroom houses A K A R O R A D A S O O D I B R AIR B O E M A R F T 0 T S U This area is served well by a wide range of bus services. N A E K E R I P D H WALLO L L T E S W O S with a small number of 2 bedroom N E 8 L H C N D O V N U E L N R O L I R A Houses G I 5 S S Y L N T M L L O E F houses. Properties become vacant

H D D A E B R Schools - Primary

A A R D W I C S U R R E R O H O D G H L G This area has mainly 3 bedroom houses. E

T I A A R R L A A S reasonably often. N O S D R T N N D

L R I SW C N D E H E T H Our Lady & St. Swithin’s (RC), Croxteth CP, Emmaus (RC&CofE)

I O D D R N N E The demand is high with properties T H K

N A A A AEllergreen O T T D D W W A G A U O M R R D A O H often becoming vacant each year. IT Bungalows A I L R Schools - Secondary GLASS E A O E ON V M R T B CR E S Y E R N S E E CENT

B Z C There are 3 x 2 bedroom bungalows in

H R A O D O N De La Salle (RC), St John Bosco (RC), Archbishop Beck R A R E

RO O C V O S D O D A R L T A C R SEDGEMOOR

E R R D O T this area. Properties do not become A E D I N V R E W E P N N D U I

N A T U T E S I Shops A V Y TON RD E S vacant very often and waiting times are G LA SETT DENCOUR A L L Flats

UR G T R E IST I N E F

ON T T RD O B R O A D E Local shops, East Lancs Road Retail Park, Broadway nearby. often lengthy. RD U R DALE L A N E N There are a limited number of 1 bedroom

I AN W C C RE E Q M SCENT V U Rec H R E B R R I N

O N M O flats in this area and properties do not E R Health

E A A O E N A D N Grd AV L O D R S A U RANWORTH S ON R

D L N become vacant very often. E S V D E L L D

A A N E 1 main hospital, 3 doctors’ surgeries, 1 dental surgery, 3 pharmacies - in the R FLEMINGT O N N H

G S I W I R V L A IN A V L T AP N E A Flats N

T E SA D W S A A immediate vicinity N M U E H G D N D N D N A Z E Y A Houses W R H V A S O N M IL O E Norris Green E L R C There are a limited number of 1 bedroom A A I N E R

K V Park O A N R D Leisure L D N A

O E T D This area has mainly 3 bedroom houses.

R O D E E C flats in this area and properties do not S D L O A R E C L N H E D H Croxteth Country Park, Walton Hall Park, Cinema and shops at East Lancs Road The demand is high with very few E Y R W CAVAN R R become vacant very often. The waiting R O RO I I Y A L AD V U E Retail Park, Croxteth Library, Croxteth Sports Centre, Sure Start. time is up to 5 years*. properties becoming vacant each year. 50 M L A 5 E N 8 N E A S S E A R R L in this area, with a small number of 4 E F O D Q E GEMS RG R A R O N U U A D A P bedroom houses. I S O D K E L R V E N I U M K I A LR 0 500 1000 METRES N E Flats Recreation E E N O O C A E N O E Ground L N V R S R R D B S O D A ’ © Copyright. All rights reserved. Licence Number PU100029016 S Bungalows S A S Y D There are a number of 1 & 2 bedroom D L D R Produced by Location Maps Ltd. Tel: 01746 768388. www.locationmaps.com E I A D D V N D A E flats in this area. The waiting time for There are very few 1 & 2 bedroom E R O D S K R R A E V E M H R G I vacancies is relatively low. bungalows in this area and properties N I L L I A H R A G R D M L V A R E W L L I E A E A N do not become vacant very often. I S U O D O N E E N T N M Key Houses R E D Clubmoor D L W O There are mainly 2 & 3 bedroom houses GILMOSS A N O 0 E T 8 E W 5 ADSHEAD O in this area, with a small number of 4 ROAD S E L Fazakerley & Sparrow Hall A new-build site, situated within the A W E T N bedroom houses. N M wider Stonedale estate and consisting A

L V D of 35 flats, 20 bungalows and a A Bungalows D E Croxteth community facility. NFIELD DRIVE A R BAR There are very few 1 & 2 bedroom E H B R bungalows in this area and properties I Y E R U A INVERGARRY ROAD T O E do not become vacant very often. O W M N Norris Green N A L L This purpose built accommodation L E 9 Y L 4 A F E comprises of flats and bungalows. If I I E TRISPEN & PETHERICK 0 5 L For full street listing please referE 0 M D R 5 T you are interested in these homes, 5 R A 8 Houses K O to the back of the leaflet B A N A R please call 0330 303 2222. M I L L O W RD D Y A E ERB D There are mainly 2 & 3 bedroom houses ST D Y WE