ISSN 1834-3058 CORPORATE SALES & Wantsabre the tools red ACCOUNT MANAGER QLD and knowledge app centre UGENERATE NEW BUSINESS to provide the UMAINTAIN EXISTING open for business PORTFOLIO greatest value to UJOIN THE NATIONAL SALES TEAM yourwww.sabreredappcentre.com travellers? 4RAVEL$AILY UEXECUTIVE REMUNERATION (KTUVYKVJVJGPGYU CONTACT JESSICA TSOLAKIS WatchWatch videovideo now now JESSICASALLY TSOLAKISFRAPE ON 02 9231 6444 OR EMAIL Tuesday 30th October 2012 RECRUITMENTEXECUTIVE RECRUITER ASSOCIATE [email protected] Feb for MH oneworld Brennan remembered MALAYSIA Airlines will officially Virgin Australia’s deals day A MEMORIAL service for the become a member of the VIRGIN Australia today sealed a and regional markets, increasing late Allison Brennan will be held oneworld airline alliance on 01 series of major transactions competition in these important this Thu 01 Nov at Pinegrove Feb (TD breaking news), with the which are set to once again segments,” said Virgin Australia Memorial Park, Eastern Creek date confirmed in a formal transform the Australian aviation ceo John Borghetti. NSW, commencing at 12 noon. announcement last night. landscape (TD breaking news). Skywest would become part of Although implementation of IT Singapore Airlines is a key part the Virgin Australia brand, but Nine pages of news systems is on track for imminent would use its current AOC with its of the deals, with a Virgin Travel Daily today has nine completion, the addition to own WA-based ceo and Australia share placement which pages of news and photos, oneworld is being held until early management team. will see SIA take 10% of the plus full pages from: (click) 2013 to “avoid the end-of-year And the final part of the puzzle Australian airline for $105.3m. • TMS Asia Pacific jobs holiday season” and for other is a new joint venture with Tiger The arrangement will see SIA • AA Appointments jobs administrative reasons. also have “anti-dilution rights” to Airways, with Virgin Australia to maintain its 10% holding. acquire 60% of Tiger Australia “This major development and the formation of a joint demonstrates the importance venture between the airlines. and strength of the partnership Under the move Tiger will more between our two airlines, and our than triple its fleet of A320s to 35 shared commitment to an over the next five years. alliance that provides a wide In addition to the $35m cash 6 SEE THE STARS AT range of consumer benefits,” said consideration, Tiger Australia will SHERATON MIRAGE SIA ceo Goh Choon Phong. pay an annual license fee to Tiger days The second major transaction Airways Singapore for the use of PORT DOUGLAS announced today is the 100% the brand for 20 years. acquisition of Perth-based Tiger Australia will continue to until the Skywest Airlines by Virgin. operate as a LCC providing Subject to approval by Skywest domestic air travel services in premiere shareholders, the ACCC and the Australia, with Borghetti saying Singapore High Court, the move the partnership - which is subject will be achieved via a scheme of to govt approvals - “enables HOSTED BY arrangement which “will enable Virgin Australia to access the JULIA MORRIS us to fast-track our advancement budget market and enables Tiger Australia to expedite its growth”. KARISE EDEN in the high growth fly-in fly-out OF

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Website: www.traveldaily.com.au | Phone: 1300 799 220 | Fax: 1300 799 221 | Email: [email protected] Page 3 It’s Time to Shop. Finnair Economy Class to Europe via Thailand from $950*. 4RAVEL$AILY *Departures until 30 November 2012. Taxes and fuel (KTUVYKVJVJGPGYU surcharges not included. Click here for conditions Tuesday 30th October 2012 Club Med celebrates Flight Centre affirms target FLIGHT Centre md Graham markets - but cheap international Turner says trading figures for the airfares continue to stimulate four months to Oct have affirmed Australian outbound travel. the company’s profit target, with He confirmed the ‘blended a full year 2012/13 pretax result travel agency’ model as the way of up to $315m expected. of the future (TD 28 Aug) and said Speaking at the FC agm in Flight Centre was considering Brisbane, Turner said results were reducing debt given its cash “reasonable” in Jul and Aug but holdings of over $400 million. below expectations in Sep, with some momentum regained this Rae’s sold for $20m+ month despite uncertain global luxury retreat Rae’s economic conditions. on Watego’s has been sold to an THERE were smiles all around at longstanding relationship He said trends were similar to undisclosed buyer at the 11th Bondi agency Sabra Travel last between the agency and the 2011/12, with corporate growing hour, just moments before its night when it launched its new upmarket resort operator. faster than leisure in most look courtesy of Club Med (p2). The fresh new look sees half the scheduled auction last Fri. The agency, which has been in agency branded as Club Med, The boutique property had operation for 25 years, has had a including dedicated staff who are New Radisson DOS reportedly attracted the likes of complete makeover which has experts in the all-inclusive range. RADISSON Blu Edwardian Flight Centre founder Graham included the first of Club Med’s Pictured from left at last night’s Hotels has expanded its team, Turner and at one stage, human- innovative “in-store agencies launch are Barbara Gross, Sabra appointing UK-born Cindy Kam as headline, Sir Richard Branson. project” outlets (TD 24 Oct). Travel; Heidi Kunkel, Club Med Director of Sales Australia. Rae’s was acquired by a Key supporters along with ceo South East Asia and Pacific; Kam has relocated to Sydney European investor for over $21m. senior Club Med executives from Louise Glaser, Sabra Travel; and from the UK having previously It’s unclear if the property will across the region attended the Mac Letourneau and Adam worked for the upmarket Virgin continue to operate as a hotel or launch, which builds on a Ferraro, Club Med. Limited Edition in . be converted to a private abode. “Yes, I want to be in control”

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Website: www.traveldaily.com.au | Phone: 1300 799 220 | Fax: 1300 799 221 | Email: [email protected] Page 4 Ferguson: Aussie int’l competitiveness fails Tempo agents rock Brazil AUSTRALIA’s international 4RAVEL$AILY competitiveness has “failed” to (KTUVYKVJVJGPGYU keep up with global tourism over the past decade, and risks losing Tuesday 30th Oct 2012 market share in the future, Federal Tourism Minister Martin Mantra MICE portal Ferguson has warned. MANTRA has unveiled a new Ferguson made the remarks in a dedicated website for bookings of new Tourism Australia Corporate its conference and meeting Plan for 2012-2015, released this venues, the company has said. morning, in which he reiterated Launched under the banner the importance of the industry. “Mantra Makes It Easy”, the new In the opening address of the site covers Mantra’s nine largest & 24-page document, Ferguson most popular conference venues emphasised that “for Australian within its 23 hotels across Australia. tourism to continue to play a “The diversity of our products & significant role, the industry locations allows us to be flexible ABOVE: Tempo Holidays & LAN Pictured at Sugarloaf Mountain needs to be more competitive.” with what we offer and this is just Airlines treated these agents to a from left are: Jill Carmody, Jetset He said the Plan, coupled with one of the ways Mantra makes it spectacular seven-day Brazil famil Leongatha; Katrina Mackay, Cox & the Tourism 2020 strategy by the easier to conference,” Mantra recently, taking in Rio de Janiero Kings; Leah Simpson, HWT government, was TA’s response to MICE director Paul Wilson said. and the quaint fishing village of Dubbo; Annmarie Hundhammer, “ongoing challenges” - like the Buzios, north of Rio. Phil Hoffmann Travel Glenelg; Australian dollar, labour and skill Highlights for the first time Rebecca Adams, HWT Caloundra; shortages & increasing competition Tauck Connects Brazil travellers included a full day Jessica Koch, Beaumaris Travel from lower cost destinations - to TAUCK has unveiled changes to tour of Corcovado Mountain to Centre; Marilyn Da Gama, LAN; inspire repeat or first time one of its USA itineraries, with a Christ the Redeemer, Sugar Loaf Heidi Italia, HWT Surrey Hills; travellers to explore Australia. redesigned New England journey Mountain, Copacabana Beach Nick Missikos, HWT East Perth & TA md Andrew McEvoy said the now set to include a visit to and a Favela Tour to the shanty Diane Rawlings, HWT Malvern. 3-year Corporate Plan, compiled Hartford, Connecticut. town of Santa Marta - one of along with state and territory The amended routing sees the Tempo’s new sightseeing tours. tourism organisations, addresses company taking guests into the In Buzios the group enjoyed a Tropicana to Hilton “supply-side issues, specifically to state for the first time in 87 years, half-day trolley car tour of the HILTON Worldwide has inked a further growth in aviation access with the modified Hidden Gems town’s stunning beaches and franchise deal with the Tropicana & tourism investment attraction.” of New England scheduled to crystal clear waters and hotel Las Vegas which will see the View the Corporate Plan 2012- operate between Jun-Oct. inspections, including the popular hotel join the DoubleTree 2015 at www.bit.ly/TAcorpplan. See www.traveltheworld.com.au. boutique Casas Brancas. by Hilton chain, effective Jan 2013.

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Website: www.traveldaily.com.au | Phone: 1300 799 220 | Fax: 1300 799 221 | Email: [email protected] Page 5 SLH online growth Berry joins Pan Pacific Thrifty toll solution SMALL Luxury Hotels of the LONG standing Shangri-La THRIFTY Car Rental has adopted World is attributing a 6% spike in Hotels & Resorts executive Nick a new road toll solution that year-to-date revenue growth & Berry has jumped ship, taking on charges customers directly for toll 4RAVEL$AILY booking reservations during Q3 of the role of Director of Sales at schemes in each state, making (KTUVYKVJVJGPGYU 2012 to its online development. Pan Pacific Perth. rentals “simple and stress-free”. Tuesday 30th Oct 2012 “I am confident that part of our Perry will oversee strategic sales success has been down to the and focus on partnerships and importance we are placing on our business growth. CATO defends wholesalers website, social media and online Most recently he was Shangri-La THE Council of Australian Tour suppliers via a group such as business,” chief executive officer Hotels & Resorts dual Director of Operators has staunchly Maestro,” he said. Paul Kerr said. Sales & Marketing for the group’s defended the role of wholesalers, Baily said that CATO had been Kerr added that the number of 72 properties and also Director of in the light of this week’s launch aware of the development of web visitors using smart-phones Sales & Marketing at Shangri-La of Maestro Travel (TD yesterday), Maestro for some months, and and iPads has doubled in 2012, so Hotel Singapore. which offers to connect agents “in this evolving world we can’t far up 18% “showing a growing directly with overseas suppliers. stop these things happening”. trend that we in the travel Cooks flights tender Maestro, ironically headed up But he urged agents considering business must respond to.” by former CATO chairman Simon such groups to consider the THE government of the Cook Hills, is an invitation-only network expertise and knowledge offered Islands is set to call tenders for XR extraordinary sale which charges an annual fee to by wholesalers, and the time the operation of flights to the enable agencies to buy nett rate involved in dealing directly with WEST Australian carrier Skywest Pacific destination, with a three product from DMCs and tour the overseas suppliers. is offering fares priced from $119 year deal on offer from 2014. operators, cutting out the local He cited Dennis Bunnik from in its ‘Extraordinary Sale’, valid for Currently underwritten flights wholesale “middle-man”. Bunnik Tours, who went to Egypt travel on select flights from 01 are operated by Air New Zealand, CATO gm Peter Baily told TD this during the unrest last year to Jan-30 Apr, if booked by 05 Nov. which flies to the Cook Islands morning that agents should closely ensure that clients were looked from Los Angeles and Sydney. examine the costs and benefits of after, as an example of the NZ ski payment plan CINews reports that the subsidy being part of such a group. significant value added by booking NZSKI.COM has introduced an this year will be around NZ$12.5m. He said that Australian-based through a local wholesaler. early payment plan for its 2013 wholesalers do “all the hard season passes, offering the option Staging appointment work” of dealing with suppliers, to pay off skifield entry at LYNNE O’Brien has been and their experience and LH domestic shuttles earlybird prices up until 14 Mar. appointed as bdm for Staging expertise ensures that agents LUFTHANSA has announced the There are two plans - either 8 Connections, based in Canberra. who book through them don’t introduction of ‘shuttle flights’ on equal payments spread over eight She previously held senior roles have any worries for their clients. three key domestic routes, with months that must be created by at the Sydney Convention and “I’m totally confident that the departures on the hour every Wed (31 Oct), or 3 instalments Exhibition Centre, City of Sydney, value offered by wholesalers is hour between 0600 and 2000 on paid by 14 Mar, 17 Apr & 16 May. Staging Connections Sydney and more than offset by any savings weekdays from to Info at www.bit.ly/NZski2013. The Star (previously Star City). through dealing directly with Hamburg, and Berlin.

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Website: www.traveldaily.com.au | Phone: 1300 799 220 | Fax: 1300 799 221 | Email: [email protected] Page 6 QF ups Tassie options QANTASLINK has boosted its RailPlus corporate platform weekly seat capacity on services 4RAVEL$AILY between Melbourne & Tasmania, (KTUVYKVJVJGPGYU adding 1,700 seats to the state. Tuesday 30th Oct 2012 Services to Hobart will increase by 50%, with existing twice-daily Hyatt takes Ista Hotels flights boosted to three and flown HYATT Hotels Corporation will using Q400 aircraft, adding 1,030 expand its footprint in India after extra seats between the cities, as signing a management deal to run flagged recently (TD 16 Jul). five Ista Hotels which will also see Launceston capacity will be the hotels rebranded by Mar. boosted by 690 seats with current The Ista properties will become 17 weekly flights jumping to 28, known as Hyatt Bangalore, Hyatt while Devonport services will be Pune, Hyatt Hyderabad, Hyatt operated using larger Q400 jets. Abmedabad & Hyatt Armistar.

Consumer site boom EUROPEAN rail ticket bookings over the last 18 months,” he said. SHINY LOCKS THE new leisure and consumer last night became significantly “We met with several of our YEAR ROUND RailPlus website has been well easier for corporate travellers corporate partners and discussed received by the industry since its with the unveiling of a dedicated with consultants what they need This week TD launch earlier this month, company web booking platform for the and the message that came loud is giving one ceo David Stafford has told TD. business market by RailPlus. and clear was that they wanted lucky reader RailPlus unveiled a redesigned & The new site, accessible at flexibility as paramount, however the chance to enhanced online booking platform http://corporate.railplus.com.au companies that dealt with small win a years (TD 05 Oct), with Stafford saying with a username and password, or medium accounts said price supply of Paul sales for Italy, Spain and France offers a range of features aimed was also of great importance”. Mitchell have remained consistently at time-poor corporate travel Highlights of the new site shampoo popular and overall feedback specialists to book point-to-point include a “My Favourites” tab, and from the trade has been excellent. rail sectors or passes for clients. allowing users to select favourite Hawaiian conditioner, courtesy of “The ‘My Favourites’ feature RailPlus ceo David Stafford told or most frequently booked sectors Airlines Paul Mitchell and . has been particularly popular, and Travel Daily the development of for quick access thereafter. For centuries, Hawaiian natives a lot of leisure consultants have the dedicated site embodied what “We’ve tried to make the site as have used the fragrant juice of the had a lot of traffic between he described as the “Three C’s” of easy to navigate & as information Awapuhi ginger plant to moistur- particular points and they’ve rail travel in “convenience, cost- friendly as possible, and for ise skin and hair. Captivated by found that this is just a very quick effectiveness, and comfort”. corporate travellers who may not the plant’s healing benefi ts, Paul and easy way of loading those “We’ve seen excellent growth be used to booking rail over air, as Mitchell and co-founder/owner, points,” Stafford said. from a lot of our corporate agents easy and flexible as possible”. John Paul DeJoria and friends Stafford added the company established a sustainable solar- powered Awapuhi farm in Hawaii was already planning a number of nearly 30 years ago. enhancements and updates to the platform, saying the company For your chance to win this great was working with Rail Europe to prize, email your answer to the DOCUMENTATION COORDINATOR question below by COB on Friday identify gaps in the market in terms of fare and ticket flexibility to: [email protected]. ‹Ž˜‡”•‡ƒ‘™•ƒ†‘’‡”ƒ–‡•ƒƪ‡‡–‘ˆ•‹šǮ„‘—–‹“—‡ǯ ”—‹•‡•Š‹’• to suit the market. ƒ†‹•”‡ ‘‰‹•‡†ƒ•–Š‡ƒ”‡–Ž‡ƒ†‡”‹–Š‡—Ž–”ƒǦŽ—š—”›•‡ –‘”Ǥ In 25 words or less tell us ’‘•‹–‹‘‹•ƒ˜ƒ‹Žƒ„Ž‡ˆ‘”ƒ‘ —‡–ƒ–‹‘ “We’re working with Rail Europe why would you recommend ‘‘”†‹ƒ–‘”„ƒ•‡†‹–Š‡‹”›†‡›‘ƥ ‡Ǥ to speak to [rail operators] to try and get fares that are totally ‡’‘”–‹‰–‘–Š‡‡•‡”˜ƒ–‹‘•ƒƒ‰‡”ǡ–Š‹•”‘Ž‡”‡“—‹”‡•›‘— Hawaiian Airlines to your suitable to the corporate market,” –‘’”‡’ƒ”‡ǡ’ƒ ƒ‰‡ƒ††‹•–”‹„—–‡ƒ —”ƒ–‡’”‡Ǧ ”—‹•‡‹ˆ‘”ƒ–‹‘ clients to Hawaii & the US Stafford concluded. ƒ†ƤƒŽ†‘ —‡–ƒ–‹‘‹ƒ–‹‡Ž›ƒ‡”ǡƒƒ‰‡–Š‡‹˜‡–‘”› Mainland? ˆ‘”ƒŽŽ†‘ —‡–ƒ–‹‘ƒ–‡”‹ƒŽ•ǡŽ‹ƒ‹•‡™‹–Š”‡•‡”˜ƒ–‹‘•ƒ†’”‘˜‹†‡ ’”‘’–”‡•’‘•‡•–‘•’‡ ‹ƒŽ”‡“—‡•–•Ǥ Cruising in Russia ‘ƒ’’Ž›ˆ‘”–Š‹•”‘Ž‡›‘——•–Šƒ˜‡ƒ‰‘‘†ƒ––‡–‹‘–‘†‡–ƒ‹Ž THE new brochure from Russian ’Ž—••–”‘‰˜‡”„ƒŽƒ†™”‹––‡ ‘—‹ ƒ–‹‘•‹ŽŽ•Ǥ Travel Centre and Eastern Europe Travel offers three-, four- and five ‘Ƥ†‡–‹ƒŽƒ’’Ž‹ ƒ–‹‘•–‘Š‹Ž‹’’ƒƒ‡”‘͚͛͘͘͜͜͜͜͠͠ star cruising in Russia & Ukraine ‘”‡ƒ‹ŽŠ‹Ž‹’’ƒ̻ƒŽ‡šƒ†‡”Ǧƒ••‘ ‹ƒ–‡•Ǥ ‘Ǥƒ— in the new Russia Cruises guide. Sell and issue for a chance to win the Ultimate Singapore Airlines Cirque Du Soleil OVO experience in our very own tickets in October 2012 VIP Rouge Salon details click for

Website: www.traveldaily.com.au | Phone: 1300 799 220 | Fax: 1300 799 221 | Email: [email protected] Page 7 SlavingSlaving awayaway inin thethe CookCook IslandsIslands Travel 4RAVEL$AILY Smarter (KTUVYKVJVJGPGYU Brought to you by SureSave. Tuesday 30th Oct 2012 Pickpockets Travelport appoints TRAVELPORT yesterday named Patrick Andres as its new Vice It’s a simple equation really, President and Regional md for you are a tourist loaded with the Asia-Pacific, effective 01 Nov. small high-value stuff, they Andres was most recently the want it. Vice President of Asia-Pacific for Unfortunately, many travellers Sabre Hospitality Solutions, based make it easy for crooks by in Singapore, where he led the wearing tourist clothing, firm’s growth and presence in the WITH the sun shining down Hosted by the Brisbane-based standing in the street with a region for nearly six years. strongly, this group of agents wholesaler along with Air New map unfolded, and a backpack His new post, also in Singapore, recently swapped their desks for Zealand, Cook Islands Tourism behind with a Canon camera sees him report to Jason Clarke, the beaches in the Cook Islands, and a number of local suppliers, strap hanging from the Group vp & md of Global Sales. courtesy of Omniche Holidays. the group enjoyed six-nights unzipped compartment. touring the idyllic paradise, taking You could write an essay on every opportunity to work on ways to beat pickpockets and Director of Sales their suntans ahead of summer. petty thieves (hang on, we Exploring some local hotels have, read it on – Carnival Cruise Lines during site inspections, the group SureSave.net.au and download also enjoyed a night in Aitutaki, the PDF version for your customers). Be part of something big – drive the presence of snorkelling in the lagoon, watching Carnival Cruise Lines in the Australian market. the turtles and partaking in a BBQ But there are two things to lunch on One Foot Island. remember if you want to stay Carnival Cruise Lines is part of Carnival CorporaƟon͕ the ǁorld͛s Pictured above undoubtedly safe: don’t make yourself a leading cruise holidaLJ companLJ. Cruising is the fastest groǁing missing their desks at work, from target and be aware of how the segment of tourism in Australia͕ and Carnival Cruise Lines is the pickpockets operate. neǁest entrant into the Australian market͕ ǁith the recent arrival left in the back row is Glenn of Carnival Spirit. Humphrey from Flight Centre Ditch the backpack, forget the Taree; Anne Coombes, MTA Travel; easy-care travel pants and ZeporƟng to the irector͕ Carnival Cruise Lines͕ and ǁith ϱ direct Tina Vaughan, Mary Rossi Travel reports the irector of Sales ill be the face and voice of the photographer vest that scream ͕  ǁ Lindfield and Toni Sarich, Harvey brand for trade and responsible for all salesͲrelated acƟviƟes in “I’m a tourist, rob me!” Instead, World Travel Erina. the Australasian market͕ driving sales through trade channels at dress more like the locals, so the highest possible LJield and loǁest cost per acƋuisiƟon. Front: Jenny McGee, MTA Travel; you blend in. Jo Howard, Omniche Holidays; Amanda Barrett; Omniche Pickpockets rely on you being te seek applicaƟons from charismaƟc individuals ǁith a distracted so you don’t feel the Holidays Reservations and Tracey successful travel background ǁho demonstrate͗ wallet disappearing from your McCarroll, Jetset Ballina. ͻ recent edžperience ǁithin a Įeld sales management posiƟon pocket, so be wary of anything unusual such as a gaggle of ͻ strong people management skills͕ ǁith a moƟvaƟonal and children surrounding you, a inspiraƟonal leadership stLJle 16 new Scoot hubs map thrust under your nose SINGAPORE based low-cost ͻ strong inŇuencing and negoƟaƟon skills͕ ǁith edžperience (it’s hiding hands going into nego a ng large volume contracts ith travel agent partners carrier Scoot has added 16 new Ɵ Ɵ ǁ your bag), if you’re splashed ͻ strong business management and administraƟon skills hubs to its route map under its with water, mud, mustard or alliance with Tiger Airways. ͻ edžcepƟonal communicaƟon͕ relaƟonship building͕ netǁorking bird dropping politely refuse and team building skills The new destinations include any assistance (the hands will key points in Malaysia, Indonesia, ͻ an understanding of digital markeƟng and the role of clean you up and clean you out social media Vietnam, Cambodia, India and Sri at the same time). Lanka, on top of its six gateways. ͻ the abilitLJ and a ǁillingness to travel freƋuentlLJ and aƩend If you suspect you are being funcƟons on evenings or ǁeekends as reƋuired hassled by a pickpocket simply World China growth walk away. Most importantly you will bring enthusiasm, passion and a sense WORLDHOTELS has added its of humour to our dynamic team! If you are robbed, report it to second property in China with the the police. You will need to be &or further informaƟon and to apply online, please ǀisit͗ opening of the Worldhotel Grand able to show you have done careers͘carniǀalaustralia͘com :ob Zeference͗ Zͬ ϵϳϵϳϰϬ Dushulake in the south-eastern this when making a claim. city of Suzhou. The company has flagged plans to further expand its portfolio in the country to 10 properties in Beijing, Shanghai, Xi’an, Chengdu, Xiamen, Guangzhou, Ningbo, Chongqing, Shanxi and Hainan within the next year.

Website: www.traveldaily.com.au | Phone: 1300 799 220 | Fax: 1300 799 221 | Email: [email protected] Page 8 Cunard 2014 brochure CUNARD Line has released hard Allardice popular at Bayview copies of its World Voyages 2014 BAYVIEW Travel 4RAVEL$AILY brochure which includes the QM2 in the Melbourne (KTUVYKVJVJGPGYU Royal Circumnavigation of suburb of Australia - phone 13 24 41. Brighton was Tuesday 30th Oct 2012 recently visited by David Allardice Ancillary revenue to reach $36b of Eastern Journeys, AMADEUS has forecast an was “paramount that airlines who stopped in 11.3% increase in airline ancillary adopt the Electronic for one of the revenue this year, with $3.6 Miscellaneous Document (EMD)” company’s special billion in new receipts by carriers which provides a standard way of client events. as they work to boost their dealing with ancillaries. Allardice, bottom lines. She said Amadeus issued almost through his The third annual ‘Worldwide 5 million EMDs last year which Eastern Estimate of Ancillary Revenue’ was “testament to the importance Journeys operation, tracks the non-ticket income of of ancillary services in driving specialises in customised tours to Pictured above during the carriers across the world, with revenues and supporting growth”. China and is always a popular evening’s entertainment, from much of the increase attributed visitor to the team at Bayview, left is Michael Nolan, Bayview to “increased passenger revenue” and was well received by the Travel Director; David Allardice, as airlines grow. Insight’s ultimate UK guests in attendance during the CEO and Owner of Eastern The report has been produced INSIGHT Vacations has launched evening for his informative Journeys and Chris McGetrick in partnership with IdeaWorks, two extended length itineraries of offerings. Bayview Travel Director. which predicted significant 34-days and 47-days, offering more in-depth region exploration. further growth in ancillary activity WIN a unique trip for two to Austria “when the sale of optional extras Only two exclusive departures are scheduled for May & Jul 2013. becomes more prevalent in the Pick your favourite 3 Unique Experiences, put together your dream itinerary automated booking systems used More info on 1300 727 767. & win your personally designed trip to Austria! by travel agents”. During October, the Austrian National Tourist Office, Austrian Airlines, Rail Plus Amadeus senior vice president Wyndham rewards and Travel Daily are giving readers the chance to win a trip of a lifetime to Austria. of Airline IT, Julia Sattel, said it Browse unique.austria.info for more than 250 “Unique Experiences”, pick your WYNDHAM Hotel Group today favourite 3 and put together your dream itinerary.

announced the introduction of its The prize consists of: QH Gold Coast bonus Wyndham Rewards loyalty scheme s4WO2ETURN%CONOMY!IR&ARESFROM!USTRALIATO!USTRIA into the South Pacific region. (flying Austrian Airlines into Vienna) QANTAS Holidays is celebrating sNIGHTSACCOMMODATIONFORPERSONSINCLUDINGBREAKFAST the return of QF flights to the The move will see members of s%URAIL3ELECT0ASSTOTRAVELTHROUGH!USTRIALINKINGYOURCHOSENEXPERIENCES the scheme able to earn and s3IGHTSEEINGPROGRAMASSOCIATEDWITHYOURCHOICEOFEXPERIENCES Gold Coast with a bonus offer of s$ETAILEDITINERARYDEPENDINGONYOURCHOICEOFEXPERIENCES 5000 Qantas frequent flyer points. redeem points when they stay with any participating Wyndham &OREXAMPLELearn to waltz at Vienna’s best address, dive into a glittering Packages start from $311 subterranean world in 3WAROVSKI#RYSTAL7ORLDS near Innsbruck, listen to Haydn’s group property in Australia and music at the %STERHAZY0ALACE, or experience the magic of #HRISTMASIN3ALZBURG – including three nights at the Gold the choice is yours! Coast Vibe Hotel and a Reef New Zealand. Ryder Island cruise with lunch. The expansion follows the Austria. Unique Like You See www.qhv.com/agents. recent addition of Wyndham properties in Sri Lanka, India and HOW TO ENTER the Philippines, with the program Browse unique.austria.info for more than 250 “Unique Experiences”, Supplier pick your favourite 3 and tell us in 50 words or less why these make up your also offered in China and Thailand. dream itinerary. Send your response to [email protected] Updates Wyndham Rewards launched a new global rewards catalogue WELCOME to Supplier earlier this year, allowing Updates, Travel Daily’s new members in all countries where regular feature. the program is available to Agents can now access the redeem points for “items that are latest special deals and locally relevant to them” such as promotions being offered gift cards and tickets to events. Wyndham said the program is by suppliers, simply by Click here for terms and conditions CLICKING HERE. the “world’s largest lodging loyalty program as measured by Supplier enquiries for notices: number of participating hotels,” [email protected] and has over 7m active members.

Travel Daily is Australia’s leading travel industry publication. Publisher/Managing Editor: Bruce Piper Advertising and Marketing: Christie-Lee Produced each weekday since 1994, the newsletter is first with the Editor: Guy Dundas Lachance, Lisa Martin and Magda Herdzik latest industry news and is available by paid subscription to people Contributors: Matt Lennon, Chantel Email: [email protected] within the travel industry. Sign up for a free 14 day trial subscription Long, Jenny Piper and Barry Matheson Business Manager: Jenny Piper at www.traveldaily.com.au. Email: [email protected] Email: [email protected] PO Box 1010, Epping, NSW 1710 Phone: 1300 799 220 Fax: 1300 799 221 Travel Daily Group:

Travel Daily is a publication of TDaily Pty Ltd ABN 34 108 508 765. All content fully protected by copyright. Please obtain written permission to reproduce any material. While every care has been taken in the preparation of Travel Daily no liability can be accepted for errors or omissions. Information is published in good faith to stimulate independent investigation of the matters canvassed. Responsibility for editorial comment is taken by Bruce Piper.

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