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https://suhasancdilli.me Suhasan Chintadripet Dillibatcha http://suhasnotebook.blogspot.com https://www.linkedin.com/in/suhasmba EXPERIENCE
PRODUCT MANAGEMENT INTERN | Barracuda Networks, Campbell, CA June 2017 – Aug. 2017 • Collaborated effectively with Engineering, Sales, and UI design teams to understand the flagship SaaS Product features and identified key areas of improvement using data analysis tools • Leveraged Salesforce Reporting to analyze product features, customer segmentation, revenue and discount streams, and purchase history to make recommendations on product improvements and strategy to senior management, Product Management, Product Marketing, Sales, Finance and Engineering teams • Assisted Product and Sales team to identify target customer groups and product sales cycle using new customer segmentations • Recommended solutions to reduce number of Support Cases in Salesforce, decreasing the average processing cost by 18% • Conducted product feedback sessions telephonically with customers of lost opportunities, gaining more insight about the customer expectations, requirements, competitor products, detailed lost reasons and new findings • Utilized JIRA and Confluence efficiently to track product development and new feature integration
TECHNICAL PROJECT MANAGER | Tata Consultancy Services, Chennai Aug. 2010 – Aug. 2016 • Successfully managed Project Management Office (PMO) activities for 50 projects, valued at $5M+ annually – cost budgeting, calculating gross margin, invoice and billing process for Middle East and African clients • Awarded ‘Special Initiative’ 3 times by Talent Acquisition group for spearheading hiring operations - conducted interviews, shortlisted and negotiated with the candidates to recruit the best talent • Supervised entire Software Development Lifecycle (SDLC) project plans for software maintenance and enhancement activities such as requirement gathering, design and development, code review, User Acceptance Testing, deployment and implementation, and Production support for 3 major projects in South African Equity market using Agile methodology • Collaborated with geographically dispersed teams - offsite infrastructure team, onsite technical team, applications admin team, and SWIFT networking team as part of user testing and development
BUSINESS ANALYST | Tata Consultancy Services, Bangkok, Thailand • Gathered business, functional needs and requirements through business stakeholder meetings for project worth $2M – to automate manual processing of Equity machinery of the bank • Served as project liaison between functional business units and IT to ensure all client requirements are met • Architected Business Functional Specification document, ‘As-is’, ‘To-be’ models by developing Business Process models, Process mapping, Activity and State Diagrams
IT ANALYST | Tata Consultancy Services, Johannesburg, South Africa • Promoted to Technical Lead, customer facing position, within 3 months to represent IT Equities Applications team • Conceptualized technical content and solution and implemented Withholding Tax for Equity market for the first time in South Africa, generating revenue of $200K • Reported key project metrics and milestones to senior management to help plan project plan and roadmap • Acted as data steward - performing data validation, reporting data issue, and generating reports to monitor system using Excel
EXPERIENTAL PROJECTS Product Owner, Hydra Android app (a simple Android MVP that reminds you to drink water periodically) May 2018 • Ideated, brainstormed, designed solution, created prototypes and wireframes in Balsamiq Mockup • Prioritized features, negotiated budget, interviewed and hired an engineer • Collaborated with Engineers to make feature changes, test, debug and fix bugs • Successfully launched the app in Google Play store - https://suhasancdilli.me/my-side-projects
Graduate Consultant, Whitman Consulting Club, Syracuse University Sept. 2016 – July 2017 • National Grid, NY - Conducted Vendor analysis and equipment analysis using Pivot Analysis and Tableau tools to decrease cost • Riccelli Northern Inc - Analyzed sales trends in Excel using pivot table to improve market share, company strategy and operations
EDUCATION Syracuse University, Whitman School of Management, Syracuse, NY Master of Business Administration (MBA) - Marketing May 2018
Madras Institute of Technology, Anna University, Chennai, India Bachelor of Engineering - Electronics and Communication June 2010
TECHNICAL SKILLS JIRA, Confluence, Microsoft Project, Excel, PowerPoint, Tableau, Access, Balsamiq, Sketch, InVision, Bizagi, Visio, Salesforce, Google Analytics, Qualtrics, Minitab, Z/OS – Mainframe, SQL, DB2, COBOL, CICS, MQ Series