2019 Sustainability Report Terna Group 2019 REPORT SUSTAINABILITY RESPONSIBILITY IS OUR ENERGY OUR IS RESPONSIBILITY 2019 SUSTAINABILITY REPORT CONSOLIDATED NON-FINANCIAL STATEMENT prepared in compliance with Legislative Decree 254/2016 as amended
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Energy is our responsibility. Responsibility is our energy.
To play a leading role in the coming sustainable energy transition, by leveraging our distinctive innovation capabilities, competencies and technologies for the benefit of all stakeholders.
We are a major operator of grids used to transport energy.
We manage the high-voltage transmission of electricity in Italy, ensuring security, quality and cost-effectiveness over time.
We are working hard on development of the electricity grid, the achievement of ongoing improvements in operational efficiency and integration with the European grid.
We guarantee equal access to all grid users.
We are developing Non-regulated Activities and new business opportunities, building on the experience and technical expertise gained in managing complex systems and on our technological excellence. Table of contents
Statement to stakeholders from the Chairwoman and the Chief Executive Officer 4
Summary of the 2019 Report 7 About Terna 8 Energy transition and Terna’s role 10 Sustainable management 14 15 years of sustainability 20
Methodological note 25
Profile and activities 37 In brief 38 Introduction 39 Terna and the SDGs 40 Structure of the Group 43 Business model and activities 50 Strategic Plan 2020-2024 62 Opportunities and risks connected with climate change 64 Main economic impacts 68
Responsible business management 73 In brief 74 Sustainability governance 75 Compliance, integrity and prevention of corruption 83 Risk management 88 Respect for human rights 90 Supply chain sustainability 92
Stakeholder engagement 101 In brief 102 Stakeholder map 103 Dialogue with local communities 105 National and international stakeholders 112 Investigations, litigation and sanctions 126 Electricity service and innovation 129 In brief 130 Energy sector 131 Continuity and quality of service 136 Investment and innovation for the SDGs 140 Grid development 142 Asset management 152 Innovation 160
People 169 In brief 170 Terna and its people 171 HR process 178 Company welfare 182 Health, safety and correct working practices 185 Diversity and equal opportunities 192
Environment 195 In brief 196 Terna and the environment 197 Management of environmental impacts of the electricity grid 198 Atmospheric emissions and energy efficiency 212 Environmental costs 221
Focus on the Tamini Group 225 Tamini Group 226
GRI Content Index 233 GRI Standards Content Index 234 Links between the GRI indicators and the Global Compact principles 238
Report 241 Independent limited assurance report on the Consolidated Non-Financial Statement for 2019 242
Annexes 247 Green Bond Report 2019 248 Key indicator tables 261 The energy transition represents a major opportunity. Nothing less than an industrial transformation requiring a collective commitment from businesses, government and other stakeholders, called on to work together to devise strategies and implement projects designed to achieve the goals of decarbonisation, energy efficiency and security, and to deliver research, innovation and competitiveness.
In this new scenario, Terna has a crucial role to play as an enabler of the current transformation, requiring us to manage the growing complexity of the electricity system, whilst also establishing Italy’s importance as a European energy hub serving the Mediterranean area. As a key player in the “green revolution”, Terna is continuing to invest in order to guarantee an increasingly modern, efficient, secure, flexible and sustainable electricity grid.
The Strategic Plan 2020-2024 envisages accelerated investment in Italy’s national grid, with the aim of supporting the energy transition and the country’s decarbonisation strategy. This will have a major impact on development, partly through an increase in the induced impact. In this regard, the €7.3 billion we intend to invest in Italy’s electricity infrastructure marks the biggest investment programme ever undertaken.
Innovation and digitalisation are of strategic importance in this process. In 2019, Terna opened three new Innovation Hubs in Turin, Naples and Milan to exploit synergies between the Group’s own skills base and outstanding local expertise, developing ideas and innovative projects. Statement to Terna pays great attention to the relationships between stakeholders from our business activities and the social and environmental the Chairwoman and context. In the last three years, we have organised over the Chief Executive a thousand meetings with local communities, making participatory design our chosen approach for reaching Officer shared, sustainable solutions for grid development.
The alignment of Terna’s mission with major international sustainable development goals is strengthened by the integration of sustainability into everything we do and the decisions we take: in addition to innovation, we are committed to people, above all to their safety at work both within and outside the Company, to ongoing dialogue with local communities and to reducing our environmental footprint.
We aim to put Italy at the centre, strengthening our country’s leading role in Europe’s energy system, take advantage of new enablers and new technologies and making a major contribution to employment and generational turnover among our personnel.
The results achieved in 2019 show how Terna has the ability to deliver on our pre-set objectives and remain faithful to the commitments made when signing up to the UN Global Compact, whilst confirming the validity of management’s approach to growing the business. The Group’s strong operating and financial performance will, moreover, enable Terna to continue to work towards providing a system that is increasingly secure, efficient and sustainable for the benefit of everyone.
Catia Bastioli Luigi Ferraris Chairwoman Chief Executive Officer A summary of sustainability performances, in line with Terna’s leading role in the current energy transition. >> About Terna 8 Energy transition and Terna’s role 10 Sustainable management 14 15 years of sustainability 20
1Summary of the 2019 Report About Terna
Terna performs the role of TSO (Transmission System Operator) under a government concession: main activities are electricity transmission and dispatching in Italy. Our headquarters are in Rome.
We are responsible for the planning, construction and maintenance of the National Transmission Grid (“NTG”), as well as management of the electricity that flows through it. Our activities are carried out under a monopoly regime, in accordance with the regulations defined by the Regulatory Authority for Energy, Networks and the Environment (“ARERA”) and in implementation of the guidelines established by the Ministry for Economic Development (the “MED”).
Listed on Borsa Italiana’s screen-based trading system (Mercato Telematico Azionario) since 2004, at approximately €11.9 billion1, Terna ranks among Italy’s leading companies by market capitalisation.
The controlling shareholder, with a 29.851% interest, is CDP Reti, a subsidiary of CDP-Cassa Depositi e Prestiti.