VOLUME 8 ISSUE 3 APRIL 2017
Confidence for the road ahead Attempted Cars spending longer burglaries prompt security on the yard: Trade Me reviews ealers who feel that their in- petitive market,” Clark says. olice are advising compliance ventory isn’t moving quite as Clark says there are some interesting shops and testing stations Dquickly as this time last year seasonal changes in terms of what list- Pto review their security after have had their suspicions backed up by ings are available and what people are a series of attempted burglaries in new Trade Me figures. putting on their watch list. Auckland last month. The average age of dealer stock “Over the last few months we’ve listed on Trade Me has crept up from started to see changes in New Zealand- 70 days in February 2016 to 88 days in ers’ demand for certain types of vehicle. February this year, the company says. “For example, in the ute category, Head of Trade Me the relative de- Motors, Alan Clark, mand for used and Vehicle Inspection New Zealand’s says from a country- new Volkswagen Mt Wellington and Auckland Airport wide point of view, Amaroks and Ford branches were both targeted twice dealers in Auckland Rangers continues on March 25 and 27. are faring better than to increase, with
The Automobile Association’s Mt their regional coun- Alan Clark David Vinsen Stella Stocks recent demand Roskill branch was also hit once the terparts. outpacing supply on same weekend. In Auckland the Trade Me.” Lighting is a key factor in deterring average listing age is 77 days, while burglars, police say. outside the main centres it is 95 days. Sales ebb and flow “All entries and exits need to be Trade Me has also seen the number Imported Motor Vehicle Industry As- well lit. Make sure the interior of the of vehicles over 120 days old increase sociation chief executive David Vinsen store is well lit after hours.” from an average of 18% of dealers’ says the increase in age of inventory A monitored alarm system cover- stock in February 2016 to 24% now. on Trade Me is no reason for dealers to ing points of entry is also important “We keep a close eye on the num- panic. and doors should all be in good ber and type of listings on site so that “Supply and demand always works Continued on page 15 we can be an effective partner to our out, but it’s not always a perfect snap- customers — we understand it’s a com- shot in time. People start bringing the prices down and stock starts selling INSIDE again.” Toyota launches new import brand 4 Vinsen says there are several fac- NZ a target for Aussie hail auction 6 tors that may have contributed to the We talk to import pioneer Rod Milner 8 increase. LDV previews first ute 11 6 8 Continued on page 3
The market leader for over a decade. Shift to the Autohub Team and experience the Autohub difference.
GLOBAL VEHICLE LOGISTICS NZ · JAPAN · AUSTRALIA · UK · EUROPE | www.autohub.co FOUNDATION SPONSORS AutoTalk acknowledges the support of our foundation sponsors:
WEEKLY PASSENGER & COMMERCIAL VEHICLE AUCTIONS
2 | AUTOTALK APRIL 2017 | www.autotalk.co.nz NEWSTALK
Cars spending longer on the yard: Trade Me AutoTalk Magazine and autotalk.co.nz are published by Auto Media Group Continued from page 1 “It gives you a much bet- before purchasing, she says. 8/152 Quay Street, Limited. P.O. Box 10 50 10, “The end of the financial ter picture of what’s going “First of all, they have to Auckland City, 1030. year and it being election on when you take these establish what they actu- Ph. 09 309 2444. year make a difference. things into account. We ally want and take the time GROUP EDITOR They are things that have a have no way of explaining to find the right vehicle for AUTO TRADE TITLES Scott Morgan macro effect on the supply what is happening with the them. 021 240 2402 and demand equation. length of time it takes to sell “We get a lot of enquir- [email protected] “We know that the a vehicle.” ies from people looking to amount of stock in the Automobile Association change their car, asking country is increasing a bit.” motoring general manager what they should buy.” MANAGING EDITOR Richard Edwards 021 556 655 100 Average age of dealer listings on Trade Me [email protected]
90 PUBLISHER 80 Vern Whitehead 021 831 153 70 [email protected]
60 Days CHIEF REPORTER 50 Robert Barry 022 0180 998 40 [email protected]
30 SALES MANAGER 20 Dale Stevenson 021 446 214 [email protected] 10
0 OPERATIONS MANAGER April 2016 May 2016June 2016 July 2016 March 2016 August 2016 February 2016 October 2016 January 2017February 2017 Deborah Baxter September 2016 November December2016 2016 027 530 5016 [email protected] Vinsen says he would be concerned if there was a SUBSCRIPTION rapid rise in time cars spent SPECIALIST on the lot. John Stephens That would mean too Stella Stocks is another who Doing due diligence like 027 530 5023 many cars are coming into is not surprised by the Trade getting a vehicle inspection [email protected] the country, or that the pub- Me figures. done can also extend the Auto Media Group Limited makes lic aren’t buying cars. “A lot of vehicles came in purchasing process, Stocks every endeavour to ensure information However, a more gradual last year. If sales don’t keep says. contained in this publication is accurate, increase is simply “a normal up, it’s going to affect how The amount of time cars however we are not liable for any losses or issues resulting from its use. and natural part of the sup- long the cars sit there.” spend at the dealership is a Annual subscription: ply and demand cycle”. Buying a car is a big in- topic the AA has also begun $84 + gst ($96.60) Trade Me providing these vestment for many people, looking at, but results are not Printed by: Alpine Printers. kind of figures is “really help- so it is not surprising that yet available, Stocks says. ful”, Vinsen says. some like to take their time
INDUSTRY SUPPORTERS RECOGNISED BY autotalk.co.nz dieseltalk.co.nz autotalk.com.au evtalk.co.nz carandsuv.co.nz identicar.co.nz
AUTOTALK APRIL 2017 | www.autotalk.co.nz | 3 NEWSTALK
Toyota launches import brand
oyota New Zealand is Zealand’s Thames launching an official facility. Tcertified imports pro- “The launch of gramme direct from Toyota Toyota Certified in Japan. Imports is a mas- The ‘Toyota Certified sive milestone for Imports’ programme is consumer choice,” targeted at buyers looking Toyota New Zealand for vehicles under $15,000 used vehicles and and slots under the brand’s marketing manager long-running Signature Andrew Davis says. Class system. “By purchas- All Toyota Certified Im- ing directly from ports cars will be specially us, consumers can selected and inspected by sleep easy knowing Toyota New Zealand to en- we’ve done the hard sure full safety compliance. work in terms of Measures include a safety quality assurance.” Imports will be sold via ers can buy additional years check with the Automobile Toyota still expects to Toyota’s dealer network with of warranty coverage. Association and an inde- be a relatively small player a year’s mechanical warranty, Vehicles will sell from as pendent odometer certifica- in the second-hand import 12-month AA Roadservice little as $8990, depending tion before the vehicles are market, which last year membership and a warrant on age and distance trav- serviced and refurbished numbered 150,000 vehicles. of fitness check after the first elled. as required at Toyota New All Toyota Certified year of ownership. Custom-
Sime Darby - with career opportunities as Sime Darby - with career opportunities as diverse as the vehicles we represent. diverse as the vehicles we represent.
Dealer Principal New Vehicle Sales Manager Continental Cars BMW, Takapuna Continental Cars BMW, Takapuna Joining the Sime Darby group of companies means you are part of a global Joining the Sime Darby group of companies means you are part of a global group that employs more than 120,000 people in over 20 countries. group that employs more than 120,000 people in over 20 countries. In New Zealand you’ll be part of an organisation employing almost 800 people, In New Zealand you’ll be part of an organisation employing almost 800 people, representing some of the most sought after brands in the automotive world. representing some of the most sought after brands in the automotive world. Continental Cars BMW located on Auckland’s North Shore currently has an Continental Cars BMW, located in the heart of Takapuna on Auckland’s exciting opportunity for an experienced manager and leader to join BMW as North Shore, offers brand new and preowned vehicle sales, BMW servicing, the Dealer Principal. parts & accessories sales. We currently have an opportunity for an experienced and motivated leader The key accountabilities will include: to join as New Vehicle Sales Manager. Working alongside the Used Vehicle • Developing and managing all opportunities for the business to help ensure Sales Manager and the team of experienced sales executives you will long term profitability and growth of the business and franchise. establish and maintain a successful and high performing sales team. • Working closely with BMW and Sime Darby in developing and managing business plans, priorities and working within operating policies to achieve The key accountabilities in this role include: business objectives. • Working with the Dealer Principal to control the acquisition of all new vehicle stock while maintaining inventory levels. To ensure your success you will have: • Market and position our dealership as Auckland’s premier BMW • A proven track record as a successful manager and leader within the dealership on both sides of the bridge, through the delivery of exceptional automotive and retail industry. customer service. • Strong experience in successfully developing and maintaining effective • Leading and managing a team of sales executives by example to ensure interpersonal relationships and strong partnerships with a wide range of sales targets are reached and exceeded regularly. people, team members, customers and key stakeholders. To ensure your success you will: • Sound management skills and commercial experience in planning, strategic • Have a proven track record in sales as well as leadership within the ability, understanding of financial aspects of the business and effective automotive industry. negotiations. • Have a great ability to build rapport and relationships with customers. With a team of up to 50 people and with plans for further expansion Sime Darby reward a job well done. In addition to a competitive and growth as we move into the new dealership, this is an exciting and remuneration package on offer, you will have access to a benefits challenging opportunity for an experienced manager. programme unique to the industry. To apply for this job, please visit our job site and enter the job code 26298. To apply for this job, please visit our job site and enter the job code 26299. Driving your future forward www.simedarby.co.nz/careers Driving your future forward www.simedarby.co.nz/careers
4 | AUTOTALK APRIL 2017 | www.autotalk.co.nz NEWSTALK Floorplan that matches your plan
Features
The most user-friendly Automotive floorpan Grow your business facility on the market AAF Lite is the ideal floorplan for automotive Developed with the input of New Zealand dealers wanting regular stockflow even when dealers, AAF Lite eliminates the hassle from working capital is tight. the application process by not requiring drawn-out financial scrutineering to qualify. AAF lite is easier to manage allowing you to Most applications can be approved within 20 focus on growth and achieving your business minutes. objectives.
Generous credit Competitive interest A lite version of our existing Auto Advance AAF Lite offers a rate of 9%*. Interest is Finance product, with funding up to $250,000 calculated daily and you’re only charged for for small-to-medium dealers to select optimum the number days each specific vehicle is on stock and maximise opportunity. your facility.
Simple application Contact your Nichibo representitive or AAF on AAF Lite is available to existing or new Nichibo Auto Advance Finance accounts (no historical trading history with Nichibo Japan Trading Co Ltd Nichibo necessary) We’ve simplified qualifying Level 2 requirements* to just: 4 Newton Road • NZ Company Registration Auckland • Proof of ID • A credit validation on company and Tel: +649 374 4436 individual DDI: +649 557 2005
*Interest subject to change and change will be advised in writing. AUTOTALK APRIL 2017 | www.autotalk.co.nz | 5 Documentation and PPSR fees apply. *Conditions apply. NEWSTALK
New Zealand targeted as destination for hail-damaged cars
bout 3000 used cars in February are being auc- And many are expected to But the cars must be damaged in the hail tioned online over the next find homes in New Zealand, repaired correctly, with pan- Astorm that hit Sydney few weeks. with Pickles Auctions target- elling on the boot, hood and ing Kiwi buyers. roof the most commonly “The vast majority of our affected areas. vehicle stock is insurance “Our position is, although write-offs, meaning they are they are statutory write-offs not registerable in Australia in Australia, as long as they Anywhere. Anytime. due to New South Wales are repaired properly and full state legislation,” says Pickles disclosure is given through- Your most important dealership information Auctions salvage director out the process, including to accessible from any desktop, tablet or mobile (Will Morgan). the eventual pur- “However, New chaser, we have device. Faster. Easier. Smarter. Zealand buy- no objection.” ers can get their Vinsen says hands on these hail-damaged cars vehicles and have come into New them back on the David Will Morgan Zealand under the road in no time.” Vinsen “imported as dam- Pickles Auctions says aged” category, which must hundreds of mid-range se- be displayed on the window dans and hatchbacks, right ticket. through to luxury SUVs like Many dealers who import a BMW X5 and a Land Rover hail-damaged cars will use Discovery Sport, are for sale. that as a marketing tool, The stock is being held Vinsen says. at the company’s Camellia “A smart dealer will take branch in New South Wales. lots of photos from before, Imported Motor Vehicle during and after repairs.” Industry Association (IMVIA) The situation only be- chief executive (David Vin- comes a concern if hail- 0800 623 687 sen) says hail-damaged cars damaged cars bought and www.motorcentral.co.nz can be “a real bargain” for repaired in Australia are then consumers. Continued on page 7
6 | AUTOTALK APRIL 2017 | www.autotalk.co.nz PEOPLETALK
Continued from page 6 sold in New Zealand without the buyer knowing the history, he says.
Auction ongoing Morgan is predicting this month’s auction will be suc- cessful, with the amount of stock available meaning several sales in the coming weeks. Stock not sold in New Zea- land will likely be purchased by Australian buyers keen to recycle the cars for parts. It’s the company’s largest ever online auction for hail- • Motor Vehicle Insurance affected cars. It previously ran a similar- • Lumley Underwritten (A- Standard & Poor’s) sized auction in Adelaide, in eight separate sales. More than 1400 vehicles were sold, gener- • Fast-Flexible-Effective Motor Vehicle Insurance ating a total of $5.4 million. Go to pickles.com.au for designed for Dealers and their customers details.
Regular event • All Licence types catered for and Histories New Zealand is often the target for Australian auctioneers looked at selling hail or flood-damaged cars, Vinsen says. But they provide different • Weekly/Fortnightly and Monthly payment sets of problems for potential buyers. options for your customers “The hail-damaged ones are far less problematic because • NZRA (NZ Roadside Assistance) Drive Away it’s just panel damage,” he says. Insurance “With flood damage, you don’t know what’s been dam- aged. “For instance there can be a problem in the electrics but you INSTANT QUOTE & COVER SERVICE 24/7 don’t know when it’s going to happen.” PH 0800 111 801 Or ONLINE QUOTES www.gocover.co.nz Drive Away with peace of mind CALL US TODAY
AUTOTALK APRIL 2017 | www.autotalk.co.nz | 7 PEOPLETALK
Rod Milner the innovator
od Milner is known as “So I sued the Attorney- a pioneer and innova- General,” he says. A joint ac- Rtor in the automotive tion was taken, but the case trade. was lost. Milner appealed, You could say he’s tena- and the matter was settled cious and has the patience of out of court 14 years later, the a saint too, developed during $283,000 and costs returned. a lifetime in the business. It’s not the only time he’s That’s borne out by his dug his toes in. success in the Rod Milner “I’m a battler — a small Motors versus the Attorney- statue that won’t be pushed General case, after a 14-year around,” he admits. “I believe battle. It’s even cited globally in what we’re doing, and in as a reference for legal cases. the motor trade.” When the Government Milner developed a niche announced in the late 1980s market in providing vehicles it was removing vehicle and services for people with import duty, Milner tendered disabilities from Rod Milner for enough licence to import Motors in Auckland’s Green- vehicles for six months. lane, a dealership he’s owned Shortly after he paid for 34 years. $283,000, the Government It came about more by ac- changed the rules, mean- cident than design. “My wife ing Milner’s licence value was ill [Lee had breast cancer] Rod Milner at his desk. dropped to about $19,000. and there was no way I could transport her in a wheelchair, unsafe, and taken off the road although we did the best we here. could,” Milner recalls. These vehicles passed all “I was in Japan after Lee overseas EU tests, but the died, and saw some vehicles tests were not recognised in which I thought would have New Zealand. been ideal.” So Milner paid “a fortune” Milner realised there were for them to be thoroughly shortcomings in the quan- tested here, and got them tity and quality of vehicles back on the road. available for the disabled, so “They [the adapted ver- he imported more, and set sions] were designed and up a workshop to install the made by Roger Phillips, a hydraulic ramps, controls and genius in this type of vehicle other parts needed. modification,” he says. “We have changed the But the cost almost sent whole scene for those who Phillips broke. require mobility vehicles.” “We owned three, so we Lee died 22 years ago, but had to step in and get certifi- Milner has kept that aspect cation sorted, otherwise we of his business running, were out of pocket as well.” overseen by their son Darren He wishes he had more of along with other parts of the them to sell, saying people operation. are willing to pay $111,000 — And so developed another plus extras like hand controls fight with authorities. — as they are strong, safe and Specially adapted Skoda ideal, Milner says. Yeti vehicles, which Milner He says it was worth the got retail rights to and are fight to get the vehicles back “streets ahead of anything on the road. else for people in wheel- “There will be more of chairs to drive”, were deemed Continued on page 9
8 | AUTOTALK APRIL 2017 | www.autotalk.co.nz PEOPLETALK
Rod Milner and son Darren at their Greenlane yard. Darren Milner checks out a disability vehicle’s hoist.
Continued from page 8 sociation. He has two children from Milner won’t be putting these types of vehicles being For his services Milner his marriage to Lee — Darren his feet up any time soon, built later this year or early received a supreme award at and Brittany, and two children though. next year.” the association’s 25th anni- from his 1996 marriage to There’s still his yard to run, It will become an export versary in 2014. Not bad for a Shanlee — Georgia and and many other things to vehicle as well, initially to bloke who left Ngatea District James. do. right-hand drive coun- High School without School tries and later to others. A Certificate. manufacturing plant will be Milner trained as a equipped for the purpose, salesman at Hauraki Plains with experienced designer Motors, and became a car Phillips also involved. salesman at 18. Called into Milner is interested in re- the army, he also went to search and development, and Outward Bound and then enjoys science. spent two years in Australia. Specialists in So it shouldn’t be surpris- Returning in 1970, Milner ing to learn he’s keen to see joined British Leyland as a pre‑shipment inspections a new product being read- shipping clerk, becoming in Japan & UK ied for export shortly which New Zealand sales con- removes airborne radioactive troller. When the firm was Full border inspections isotopes from the home or bought by the New Zealand office. Motor Group, Milner be- Authorised MPI inspections The small Aries machine came product manager for has a worldwide patent ap- Land Rover, Triumph, Rover, Authorised NZTA inspections plication, after five years of Jaguar and Daimler. testing and verification by He was based in Welling- Odometer verification Australia’s leading nuclear ton for a time, married Lee testing authority. in 1973 and transferred to Pre-export appraisal Milner is well known for Auckland, then took redun- his pioneering work with the dancy after a year. “It helped Vehicle history reports importing of used vehicles pay off one of my three to New Zealand, mainly from mortgages,” he says. Japan. He got a job as the first He was the founding New Zealand marketing chairman of the Licensed manager for Subaru, later Motor Vehicle Dealers becoming its manager. Importers Association, a In 1982 Milner started his forerunner to the Imported own business, and has been JEVIC NZ Motor Vehicle Industry As- there ever since. 09 966 1779 www.jevic.co.nz
AUTOTALK APRIL 2017 | www.autotalk.co.nz | 9 NEWSTALK
Nissan New Zealand out of traditional passenger cars
issan New Zealand “Nissan has decided to not on sale. a rental.” has exited the market make this investment so, for Nissan New Zealand man- The sectors they remain in Nfor traditional hatch- now, the Altima and Pulsar aging director John Manley are those generating volume back and sedan passenger sedan won’t be in our new- says they may return to the and product, and “all of those vehicles, but it has not ruled vehicle catalogues for either segments one day. key products have significant out a return in the future. Australia or New “We don’t ever per- upgrades coming this year”. Along with its Australian Zealand,” Nissan manently withdraw from One product he would counterpart, the brand could Australia general anything, if there is an op- like to see return the brand to not meet last November's manager com- portunity we will look at it,” passenger cars is the Nissan Euro 5 emissions standards munications Peter Manley says. e-Note, which has rocketed requirements on the Micra, Fadeyev told Auto- He says the dealer to number one in the Japa- Pulsar and Altima. Talk in a statement. John Manley network have accepted the nese market. "The reason relates to the While some change. “It is on our radar, we investment required to update stock had landed, this has all “We have been through would like to see that vehicle,” these Australian and New now been sold. Their SUV and it with the dealers, and they Manley says. Zealand-market engines to commercial range remain on are ok. In real terms, these “But it is selling at some- meet the Euro5b emissions sale, except the non-turbo- models are relatively small thing like three times expec- standard, which was recently charged Juke light SUV. The volume. For example, the Pul- tation in Japan, so it is unlikely implemented in Australia. GT-R supercar also remains sar was mostly sold directly as we could get supply.” Partnerships helping to make a difference
oyota New Zealand has organisations like the Parent- the organi- outlined the philoso- ing Place, Team New Zealand sation and Tphy behind its corpo- and the Department of Con- Toyota add rate partnerships – and it’s servation to help contribute value to New not just about selling cars. to the country, he says. Zealand?” “Frankly, one in four cars “When you develop a The on the road are Toyotas so partnership with an or- Parenting we don’t need more brand ganisation, you ask yourself Place helps awareness,” chief executive three questions. Toyota’s staff Alistair Davis told motoring “How can Toyota add by offering media at the recent High- value beyond money? How seminars on lander launch. is the organisation going to issues affect- Toyota NZ chief executive Alistair Davis The company forms add value to us? And prob- ing families. In return Toyota society, Davis says. partnerships, as opposed to ably the most important tries to help the charity reach “That includes being on corporate sponsorships, with question for us is how can out to a certain section of Continued on page 12
aMotor Vehicle Insurance Better Valu e a insurance protection Mechanical Breakdown Insurance aLoan Repayment Insurance aGuaranteed Asset Protection
0800 674 678 www.mainstreaminsurance.co.nz
10 | AUTOTALK APRIL 2017 | www.autotalk.co.nz NEWSTALK
LDV boosts market aspirations with affordable ute
hinese brand LDV the Chinese brand so far, let want, is it reliable, and is it SsangYong and LDV ve- now operates in 30 alone concern about resale good value. If it ticks those hicles current retail from 19 Cmarkets including the values, given the workaday boxes, they buy it.” dealers around New Zealand, UK, Ireland, Australia, Malay- focus on vans. He expects the same with more soon to join the sia and Chile. It’s on a global “The buyer process is, ‘I process will be at play with a stable. path, and one which New need a van, does it do what I workaday value ute. Continued on page 25 Zealand so far leads. Though LDV has been distributed here for just three years so far, New Zealand holds the highest market share outside the brand’s country of origin. The New Zealand Automotive Industry’s software provider of choice LDV is also our fastest- growing brand, with 2016 seeing a 117% increase in sales, to 1033 units. It has focused its sales here so far on vans, but will import the T60 ute from 35 Years July, with a LHD example 3,000 Clients already landed for early 10,000 Users can’t be wrong! training, and to test and fit Automotive & Industry IT after-market items like bull bars and tray liners before the official public reveal at ADP Autoline: The world’s most popular Dealer and Distributor the National Agricultural Management System from the world’s largest provider. Fieldays. AUTOMOTIVE MANAGEMENT IT Sales and marketing manager Warren Willmot acknowledges that given NZ’s most installed and fastest growing Dealer and Fleet Management LDV’s recent arrival, it has System with over 400 installations. yet to prove its resale value. DEALER MANAGEMENT IT Great Lake Motor Distrib- utors hopes to exert some control on that process by NZ’s acclaimed Workshop Management System runs 50% of initiating an approved used independent motor industry service and repair businesses. sales stream, much as Toyota AUTOMOTIVE SERVICE IT has done with its Signature Class programme, this one called ‘Brand Spanking Used.’ TSI Group’s own computer hosting and cloud services division, and NZ’s Headed by motor industry largest automotive industry specialist IT services company. veteran Andrew Bayliss, the TOTAL BUSINESS IT programme will source ve- hicles coming off lease and proudly exports Kiwi know-how and expertise to the world with clients in 24 countries. on-sell them, thus ensuring a guaranteed sale to those wishing to upgrade their lease vehicle to a new one, and setting a second-hand value. Willmot says there has Contact: Paul Wilkinson [email protected] 09 5832482 0274475513 been no market resistance to
AUTOTALK APRIL 2017 | www.autotalk.co.nz | 11 PEOPLETALK
Partnerships helping to make a difference
Continued from page 10 The company says its as- Since then, Davis says the a discussion during which TV as part of our market- sistance helped reduce the relationship has gone from some important questions ing budget. This partnership average time patients waited strength to strength. about families were asked. approach pushes what’s pos- to see a consultant by 32% “It’s not just about mak- “We spend more time in sible further.” and 52% for treatment. ing a profit to pay share- the car than in any other In the modern world, Back in New Zealand, holders. It’s also about context in our modern lives. businesses need to ac- Toyota’s connection with the investing in families, parents You could say the car these knowledge they have many Parenting Place was formed and kids. Ultimately that will days is the central parenting stakeholders, including staff, 20 years ago. make this a better place to place.” society and customers, Davis Davis’ predecessor Bob be.” The idea developed into a says. Field “saw the need to get Parenting Place chief campaign that both groups “Business works on a so- involved in some sort of executive Greg Fleming says could make contributions to, cial licence to operate. Busi- with valuable advice on how ness needs to be a citizen of to take advantage of the time the world.” offered via the Parenting These kind of projects fit Place’s website, he says. in with Toyota’s global vi- “We asked what would sion, Davis says. it look like to combine the Across the ditch for exam- sponsorship or partnership the partnership with Toyota reach Toyota has with the ple, the company’s Austral- that makes a difference”. has helped the organisation Parenting Place’s dream of ian factory staff worked with The company found out achieve its goals. having better conversations St Vincent’s Hospital team, Parenting Place founders “It is about inspiring and with parents and kids. supporting cancer patients John Graham and Ian Grant developing New Zealand “It’s a simple idea to point to streamline appointment were interested and so the families to thrive. out to parents that time in services. relationship was formed. “I know Toyota is driven by cars can be wasted time or strong belief statements. it can be real relationship- We have an incredible building time.” Dealer Information Notice natural fit with Toyota.” Fleming agrees businesses Dealer Information Notice In terms of the practical need to be much more than work it does, Fleming says just product and service MTA MEMBERSHIP INFORMATION the Parenting Place is one providers, and in this case Cost Interests of the largest providers of can contribute by helping National Subscription of motor vehicle dealers a priority health education in the families flourish. $700 Excl GST & Branch fee Yes No country, reaching 300,000 “It’s far better as a part- families a year. nership than a sponsorship Brand Year Capacity Fleming says the current relationship.” Strong & nationally recognised Since 1917 4000 members campaign – Toyota Family MTA is NZ’s largest dealer representative group: Franchise Journeys - stemmed from dealers, used dealers, motorcycle dealers, and truck dealers Market analysis - regular, Mediation Yes No accurate and detailed Advocacy - pushing the causes HR Advice Yes No for your industry Benefits - save money with MTA stationery Yes No key business partners IT Advice Business Range of Need a mentor Yes No Managers newsletters Yes No Industry Specialist training Business Advice research Yes No Yes No FURTHER INFORMATION ABOUT MTA Website Events / get Free phone www.mta.org.nz togethers Yes No CONTACT US Tony Everett 04 381 8827 Parenting Place chief executive Greg Fleming.
12 | AUTOTALK APRIL 2017 | www.autotalk.co.nz PEOPLETALK
Sales app a hit with dealers
ealer sales tool land market further during an brands, that will help us grow. the app for New Zealand, Qui- CarDeals2Me has suc- upcoming trip. “Over in Australia there are toriano says. Dcessfully launched in “I learned a lot from the some services that are similar, “New Zealand is just the New Zealand. dealers. There’s nothing like like brokered services. Some- North and South Island. It The Australian-based com- this here yet,” he says. times they [dealers] are a bit made the development a lot pany toured the North Island “In terms of coverage, we too comfortable to try some- quicker than initially ex- visiting new car dealerships in have got most of the brands thing different.” pected.” March and generated almost that we needed. As long as Unlike Australia, which has Quitoriano says his positive 30 leads in four days. we have the main Japanese multiple states and time-zones, New Zealand experience will “Meetings that I thought brands and a few luxury it was relatively simple to tweak Continued on page 14 would take 30 minutes took one or two hours,” general manager and co-founder Er- roll Quitoriano says. “We were pleasantly sur-
prised at how receptive the dealers are to new technology. TO “People were just happy to UK NZ give it a shot and curious to AS EASY AS see how it works.” The app, which is currently free for dealers to use, allows buyers to search for the car they are interested in at par- 1-2-3 Need to get your vehicle shipped to New Zealand from the UK? ticipating dealerships. Dealers respond within two That’s not problem at all with McCullough at your side with our easy hours with a quote that is valid 1-2-3 step, streamlined shipping process. You tell us what you for 24 hours. want. We’ll have it picked up, packed, shipped (handling all relevant The purchase is then com- documentation) and delivered to your door. Fast and efficient pleted at the dealership if the buyer decides to proceed. “We’re not aligned to any dealer groups. We’re there to // Full shipping and logistics packages help everyone if they want to available including: use it,” Quitoriano says. - 20% VAT refunds available The app benefits consum- - UK internal logistics ers because they don’t have to - Total ocean freight - Full NZ clearance & delivery travel from yard to yard seek- - Marine insurance cover ing quotes for a car and helps // Access to sourcing agents & suppliers non-metro or quieter dealers // Foreign currency and transaction facilitation to generate more leads. services available Talk to us today Quitoriano says he had // Advise on NZTA approval & compliance great success in Wellington MATT MCCULLOUGH // Proven systems to ensure quality & service and Auckland, and plans to [email protected] // Experienced in the UK market +64 9 303 0075 | +64 274 400 734 return to explore the Auck-
AUTOTALK APRIL 2017 | www.autotalk.co.nz | 13 NEWSTALK
Mullet Amnesty Day a huge hit
olden New Zealand the promotion might be more couldn’t be happier than just an April Fool’s joke. Hwith its Mullet Amnes- He was the only one to ty Day marketing campaign. turn up and take the risk of The promotion saw West losing his hair, she says. Aucklander Dan Mc- “We’re rather Nicholl lose his mullet chuffed with how it all in exchange for a new played out - especially $30,000 Holden Astra with such a worthy on April Fool’s Day winner.” and was a hit on social Four-time Ba- media. thurst champion Greg A video clip of the Holden Murphy, wearing a Dan McNicoll swapped his mullet for this brand new Holden Astra as part of marketing chop is Holden’s most mullet wig, cut off the company’s Mullet Amnesty Day. manager Marnie watched item ever on Samphier McNicholl’s hair with its Facebook page, with the trim finished off by The promotion was based associated with V8 engines 153,000 views – more than a Rodney Wayne stylist. on Holden’s ‘The Chop’ TV and Super Cars. double the next most watched “Running the promotion on commercial which debuted “The Holden Astra Mullet video. April 1 added to the intrigue last September. Amnesty Day was a fantastic It also received more than and ‘what if’ nature of the day,” It marked the start of success for Holden New Zea- 2000 likes and 250 shares. Samphier says. Holden New Zealand’s brand land with the event finding a Marketing manager Marnie “All it took was one person transformation, which has worthy winner and also result- Samphier says it’s fantastic who was willing to take a seen the company move away ing in significant social media McNicholl dared to believe chance.” from its image of being heavily interaction,” Samphier says. NYK VEHICLE Sales app a hit with dealers EXPRESS SERVICE Continued from page 13 the app for free shows the see him return regularly. company is focussed on “We will be here every providing a service, he says. month until we hire some- “The dealers know we’re Reliable fortnightly one locally.” not here to screw them vehicle logistics Across the Tas- over with lead fees as service JAPAN to NZ man, CarDeals2Me we’re not charging has secured more them during this pilot than 140 dealers. period.” “We prefer to Since the launch, PORT TO PORT / have dealers spread the company has DOOR TO DOOR out across the Erroll not charged anyone. to Auckland, Christchurch, brands. We’re doing Quitoriano When it does start Wellington, and Nelson quite well across the luxury charging dealers, the cost brands, which surprised will be minimal, he says. me. I thought it would be “It’s a long-term perfor- Full MPI inspection the other way around.” mance-based relationship, service from Kawasaki, The product is primarily rather than shafting the Osaka, Nagoya and Moji aimed at “the app genera- dealer on one car or lead tion”, Quitoriano says. like other models we are “It’s for people who want compared to.
SUN PHOENIX CO.,LTD. + Marine Insurance available everything at their fingertips “With dealers, they just to make a decision. want it to be quick, easy and For eFFIcIent custoMer Focused servIce “Unfortunately, peo- simple to use.” ple don’t have brand or CarDeals2Me also has contact NYK dealership loyalty like they medium-term plans to Auckland Branch 0800 695 546 Christchurch Branch 0800 695 2424 used to.” expand into two other inter- email: [email protected] And allowing the con- national markets. sumer and the dealer to use
14 | AUTOTALK APRIL 2017 | www.autotalk.co.nz NEWSTALK
11k target for new MMNZ sales boss
ewly appointed Cook was head of sales The Porirua centre’s open coming out. Mitsubishi Motors and marketing strategy before plan layout will ensure every- The new Mitsubishi Out- NNew Zealand vehicle his title change and promo- thing can be accommodated lander PHEV, a plug-in hybrid, sales and marketing manager tion. there. is expected to see a very Daniel Cook sees a big year He’s gained responsi- “The key for me is growing strong uptake. It features a ahead for the Porirua-based bility for Mitsubishi’s fleet customer satisfaction,” Cook 20-minute fast charge and is company. team, adding says. on sale this month. Its vehicle sales have taken to customer He’s proud Cook’s also sure the release off - from about 3500 units services, product of Mitsubishi’s of the new Mitsubishi Eclipse eight years ago to around planning, dealer 10-year Diamond Cross, a small to medium 9700 at the end of the March sales, marketing Advantage war- sport utility vehicle (SUV), 31 financial year. and more. ranty, an example towards the end of this year The aim is for 11,000 sales The company of the company’s will drive a lot more sales. Daniel Cook Noel in the new financial year and is preparing its Comerford customer-driven SUVs are the fastest grow- Cook’s tasked with ensuring structure to keep orientation. ing segment of the New the momentum continues. the growth going, with par- A team of about a dozen Zealand vehicle industry and A few key roles, like his, ticular emphasis on customer people is in regular contact the new model was unveiled have changed to ensure the service and satisfaction. with customers through the at the Geneva International right structure is in place for Fleet operations are step- customer care centre and is Motor Show. the future. ping up, for instance, with getting results. “I’m excited about bringing Another is the new position big companies like Downer, Cook has plenty to do, these additions to our model of after-sales manager, taken Fletcher and All-of-Govern- especially with new models range,” Cook says. up by Noel Comerford. ment (procurement) on board.
Attempted burglaries prompt security reviews
Continued from page 1 the burglaries. condition. “The attempted bur- “Rear doors should be of glaries prompted VINZ to heavy, solid construction, conduct a review of all of preferably with no win- our procedures,” he says. dows,” police say. “One thing we noted GET AHEAD IN THE RACE FOR BUYERS “If the rear door must be was some of our lights open during business hours weren’t working. It’s A new way for dealers and customers for ventilation purposes, something you don’t notice install a lockable security when you leave in the // Fast and Easy to Use screen that allows for venti- daylight.” No complicated processes and no inventory, comments or lation and prevents unwar- Those lights have now photos to upload. ranted access.” been fixed, Shaw says. Securing windows, mak- He is not sure why VINZ’s // Reach More People ing sure safes don’t contain two Auckland branches Access customers outside of your typical area. large amounts of money were each targeted twice. and installing good quality “They went to a lot of // Make a Deal video surveillance equip- trouble to get into a space Connect with “ready-to-buy” customers and close a deal with ment are other factors to with nothing in it.” quotes that are only valid for 24 hours. keep in mind. Police couldn’t confirm VINZ chief executive whether there is an ongo- Gordon Shaw is encour- ing trend of burglars tar- FIND OUT HOW TODAY aging other businesses to geting compliance shops WWW.CARDEALS2ME.CO.NZ review their security after and testing stations.
AUTOTALK APRIL 2017 | www.autotalk.co.nz | 15 LAUNCHEDTALK
An artist’s impression of the Grey Lynn showroom
Aston Martin executive vice president Marek Reichman with the Aston Martin Vanquish S Aston Martin president Dr Andy Palmer CEO in town for Aston launch
ston Martin brought V12 Vanquish. The latter gives a hint of the hand-crafted cars. the big guns to New The 6.0-litre V12 Van- the arrival in 2018 of Aston Palmer says Aston Martin AZealand for its Auck- quish unveil, following on Martin’s first electric car, the aspires to “make the most land unveiling of the new the tyres of the DB11, is RapidE. beautiful cars in the world”, flagship Super GT — the almost perfect timing for It’s included in the car and likens its cars to “au- Vanquish S. a new multi-storey show- maker’s six-year Second tomotive art” aimed at the That’s not just the cars, room opening soon in Great Century Plan to revitalise and top end of the luxury car either. North Road, Grey Lynn. grow the brand. market. The British marque’s Aston Martin Auckland Aston Martin will intro- As Reichman says, even president and chief execu- joint managing director duce a new car about every the leather upholstery comes tive officer Dr Andy Palmer, Michael Giltrap says the nine months, or about seven unblemished from Highland executive vice president and multi-million-dollar facility new styles of cars in seven cattle not punctured by chief creative officer Marek will offer full sales, parts and years, Palmer says. barbed wire or mosquitoes, Reichman, and Aston Martin after sales capabilities. Another part of the plan and it’s sewn by machinists. Lagonda Asia Pacific presi- It shares the building with is the April changeover of a That’s typical of the level dent Patrik Nilsson explained two other luxury car brands, former military hangar in St of craftmanship which goes the luxury car maker’s direc- each with its own showroom Athan, Wales, to Aston Mar- into these cars. tion at the Auckland water- section. tin’s second manufacturing As for buying the new front venue, Mantells On The The showroom and ser- facility. That’s where a new Vanquish S, available in Water. vice centre, likely to open in luxury cross-over SUV will be Coupe or Volante forms, the Aston Martins are often June, includes a café availa- built, the DBX, launching at starting price is $395,000 known as the “James Bond ble to the public, workshops the end of 2019. plus on-road costs. car”, with models used in the and cleaning bays and three Rather than use robots, the First customer deliveries films including the DB3, DB5, floors of offices, and it even factory will provide 750 jobs are expected to start in New DB10, Vantage Volante and allows for electric charging. for skilled workers to produce Zealand this month.
16 | AUTOTALK APRIL 2017 | www.autotalk.co.nz INDUSTRYTALK
CRAWFORD’S CASE Crawford’s By David Crawford, CEO of the Motor Industry Association of NZ (Inc). Case brought to you by By David Crawford, CEO of the Motor Industry Association of NZ (Inc). Cleaning up MARAC, a division of Heartland Bank Limited. emissions in the real world
ne of the more com- To put this in perspective, developing new technologies, requires its measurements mon queries I receive consider the furore - and refining existing technologies to better reflect emission Ofrom some media rightly so - when it was for improving fuel efficiency performance. (non-motoring journalists) discovered a vehicle manu- and developing new tech- But although they’re more and consumers relates to facturer had installed cheat nologies - hybrid vehicles, fully accurate, even these new vehicle emissions. software on their Euro 5 electric vehicles and, into the requirements will not be a It is an emotive subject. engines. But Euro 4 engines future, zero-emission hydro- perfect representation of More often than not, fuel are no cleaner. gen-powered vehicles. real-world driving. consumption, related green- I’m not taking anything But there remains a I say this because in some house gas emissions and away from the reaction to noticeable difference recent discussions I have had harmful exhaust emissions the extremely disappointing between the tested fuel – sadly, some even with offi- are confused. cheat software - that was in- consumption rates of new cials who should know better Although they’re partly re- excusable. But why the furore vehicles and their real-world - there is an expectation that lated, greenhouse gas emis- about emissions from these performance. Under New these new requirements will sions and noxious emissions engines and not a whisper Zealand law, distributors of accurately reflect real-world are not the same thing. about used imports that can new vehicles must report fuel performance. A reduction in greenhouse still be imported into New consumption rates and CO2 Although they will do this gas emissions is all about fuel Zealand, all the while pol- emissions from a standard much better than the current consumption and fuel quality. luting our air at the same or laboratory test. test, it remains impossible to But harmful exhaust emis- higher rate? Reported rates and on- reproduce in a standard lab sions have much less to do It is time all vehicles that road driving results vary for test all the conditions that with the rate of fuel con- comply only to Euro 4 or less many reasons. Some are can be encountered in real- sumption and more with fuel are banned from importation easily understood while oth- world driving by each driver. quality (sulphur levels mainly) into our market. ers, weather conditions for Moreover, it will always and the standards to which a The other area of confu- example, are less obvious. remain impossible to develop vehicle is designed to in order sion in the public mind relates The more obvious factors a standard lab test that ac- to reduce the quantity of to fuel consumption rates are road type (urban, rural counts for individual driving noxious compounds coming and the difference between motorway etc), road surface styles and broad environmen- out its exhaust. tested rates and real-world (tarmac or gravel), vehicle tal conditions. All new light and heavy driving. To be fair, taking a load, the vehicle’s main- One thing remains cer- vehicles must comply with laboratory test for compara- tenance condition, traffic tain, however. With each the Euro 5 emissions standard tive purposes and expecting it conditions, road gradient and new model introduced by or its equivalent Australian to relate to real-world driving driver behaviour patterns. manufacturers, fuel con- design rule (ADR), Japanese was never going to be easily The current fuel con- sumption rates decrease or North American standard. understood by the masses. sumption test is outdated compared to previous Sadly, our Government still There is a substantial and is in the process of be- models, resulting in overall allows used imported vehi- amount of effort by vehicle ing replaced in our vehicle improved fuel efficiency and cles to comply only with the manufacturers to improve fuel source markets. The Euro- fewer greenhouse gas emis- more highly polluting and efficiency. The industry spends pean Union is finalising a new sions. And that’s got to be a lesser Euro 4 standard. billions on researching and lab test, called WLTP, which good thing. Drive away with finance from MARAC Provided by Heartland Bank Limited marac.co.nz MARAC is a division of Heartland Bank Limited. Lending criteria, fees and charges apply. heartland.co.nz
AUTOTALK APRIL 2017 | www.autotalk.co.nz | 17 MARKETINGTALK
Best practice - how much detail do you need when capturing leads?
henever a new lead then you lose the opportuni- who sees the benefit of ask- management or ty to follow up via electronic ing for a customer’s email salespeople will get all three. Wcustomer relation- direct mail (EDM). address, there are two who But a customer who does ship management (CRM) sys- Additionally, people change will just enter their own or a not want to share an email tem is put into a dealership phone numbers or email fictitious email to get around address should not prevent there’s always a conflict . addresses from time to time. the requirement. the user from loading a lead. It arises between sales- With multiple points of con- From a technology per- And that’s it. We don’t people, who want the tact you have more chance spective, it’s very difficult to make address details or process to be fast, and mar- of being able to reach the control a user who is deter- marketing questions like keting, managers and CRM customer in the future. mined to get around the rules where they came from people, who want as much The fewer contact details without resorting to draconian compulsory because it’s not data captured as possible. always appropriate. From a salesperson’s per- Matt Darby works for AutoPlay, which Forcing salespeople or spective, they need a process specialises in Lead Management Tools. customers to answer market- that fits around their existing Contact AutoPlay on 09 361 1505, or email ing questions can also back- workflow. No salesperson [email protected] to find out more. fire and lead to false results wants to have to interrupt because many users will just their flow by capturing exten- choose the first option avail- sive details from the customer. you have for a customer, the policies that inevitably result in able. (Note – collecting this Marketing and CRM staff harder it is to match them barriers that prevent salespeo- information is still vitally im- come from the other extreme. with your existing database. ple doing their job well. portant but you need to sell it It’s their job to ensure the That can cause situations At AutoPlay, we have a from management down to database is as complete as where there are multiple flexible system that enables salespeople and allow sales- possible and often that’s a key customers called “Bob”, each each of our customers to people the freedom to enter part of their responsibilities. with a different phone num- customise exactly what fields it when it is appropriate to the From a marketing per- ber or email address. they want as mandatory customer experience). spective, it’s heaven to Conversely, if selling when capturing leads. How- The beauty of digital lead have every possible cus- starts to become more ever, we believe best practice management and CRM is that tomer contact point (phone, about capturing data and is to record the following; it’s incredibly easy to identify mobile, email and address) the customer experience • A name – without this who among your team is not because each provides a starts to suffer, the balance how will you address your putting effort into capturing different opportunity for is clearly wrong. customer? At AutoPlay, customer information, and marketing communication. There is a school of we recommend at least the type of customer infor- A balance needs to be thought that capturing ade- the first name but the last mation not being captured. struck between the bare quate data is so essential that name and company are At AutoPlay, we have an minimum and the overzeal- salespeople should be forced also very helpful out-of-the-box report we ous collection of customer to record certain fields when • One of phone, mobile or call the Data Quality Report information. dealing with a new lead or email. From our experience which does exactly this – The issue with not collect- sales opportunity. we don’t find value in forcing providing managers with a ing enough is obvious - can The problem with this users to capture all of the detailed breakdown of how a “lead” really be a “lead” if approach is that, no matter customers contact detail at each salesperson is capturing there not enough informa- how good your system is, the initial point of contact. customer information and tion to follow up? If only a there is always a way around It’s obvious you need one giving opportunities for more phone number is captured, it. For every salesperson method of contact and good coaching by managers.
18 | AUTOTALK APRIL 2017 | www.autotalk.co.nz MARKETINGTALK
Customer data is a dealership goldmine
his is my penulti- A question often asked comparison with human mate overview of the by any dealer principal or development to describe the It is all about the Internet Tadministration under general manager is how do automotive digital evolution of Things or IoT, the fast- President Trump and I’m I make sense of all the cus- as “three waves”. growing network of physical sorry to report that nothing tomer data available to our First wave: Infancy devices that feature an IP has changed with each new dealership? It’s a valid and In the first wave, custom- address for internet connec- day spawning yet another relevant question to ask be- ers could type “Chevrolet” tivity and how everything and spurious and often malignant cause we’re in the decade of into their browser and, if everybody will be connected news item. digital information overload. lucky, find links to a bare- to the internet and each Trump and his execu- In this current market, bones dealer OEM website other. Devices will talk to tive team appear hellbent traditional dealer extraction or one or two local dealers. each other. on rewriting the bad form methods and processes such Direct mail became the norm The IoT will generate guide for the most power- but over time it tremendous amounts of data ful nation on the planet. As developed a bad and will lead consumers to I said in my February article, Peter Aitken reputation as junk expect individualised experi- expecting the unexpected [email protected] mail. Eventually di- ences. Automotive marketing continues as the new norm. or 021-940 318 rect mail gave way will become analytics driven, Reading between the lines to the emergence individualised and dynamic. of the recently announced of the first forms of Online and offline behaviour draft budget, it is my pick email marketing. will merge into one. there will also be a reintro- as your Customer Relation- Second wave: Adoles- Automotive marketers will duction of selective vehicle ship Management (CRM) cence be able to track all of it and tariffs on cars imported into struggle to keep pace and In the second wave, every customise sales and market- the United States. present to the management dealer had a website, most ing actions accordingly. Data The extra cash will con- team data that can easily be had mobile/responsive web- and advanced analytics will tribute to the pot for building interpreted and acted on. sites, and email marketing help dealers deliver relevant the 3200km wall, increasing If we accept the premise became the norm. Uber be- information to car buyers expenditure on defense soft- that customer data is akin came the poster boy of this before they even know they ware and hardware, investing to a dealership goldmine, it second wave. More sophisti- want it. in big infrastructure projects is also helpful to know how cated automotive marketers Automotive shoppers are and beefing up homeland best to stay a step ahead of gained the ability to seg- overwhelmed by the choices security. competitors in the field of ment email campaigns, just they have and the amount of Tariffs on US vehicle data management - not only as they did with direct mail information thrown at them. imports are likely to have a ahead of the pack today but in the past. Near the end of In order to cut through downstream impact on FOB ahead in years to come. the second wave, marketers the clutter, dealers will have prices on vehicles to other It’s appropriate then to got better at targeting their to be able to understand parts of the world. There reflect on the evolution of pitches and raising response buyers better than they won’t be any appetite by dealer digital marketing and and conversion rates but understand themselves and manufacturers (OEMs) to advances made in data man- they also became aware of deliver a personalised experi- automatically pass on tariff agement. To help, I’ve drawn how best to avoid promoting ence - much like when your increases into higher retail from an article by Valerie spam. wife delivers you a coffee prices for US buyers. Imagine Vallancourt, the vice-pres- Third wave: Early adult- before you even have to ask. the impact of a 45% tariff ident of digital marketing hood on a high-end US imported consultancy Outsell. The third wave of the European vehicle price! Vallancourt makes a internet has not crested yet.
AUTOTALK APRIL 2017 | www.autotalk.co.nz | 19 ADVANTAGE
APRIL 2017 Play it safe when selling online CIN required for online auctions and Buy Now
he CIN (Customer Information it was imported damaged. On the back Likewise, car fair operators are required Notice) provides details about a of the CIN, there is also information to take reasonable steps to ensure that Tused motor vehicle and its his- about the consumer’s rights, and details a motor vehicle trader attaches a CIN. tory that, by law, must be supplied to a about where to go if there are any By contrast, CIN cards are not potential buyer before purchase. problems. required in newspaper or magazine The CIN gives consumers important ads, or any online listing where direct information about the vehicle they Online listings: an ad, or point of sale? purchase isn’t available, as these are may be thinking about purchasing. This While most traders are diligent in not considered a point of sale. includes details such as the trader’s displaying CIN cards on the yard, these registration number, price details, are sometimes overlooked when selling How to get it right whether money is owing on the vehicle, online through sites like Trade Me. If an Under the Motor Vehicle Sales Act, the make and model, odometer reading individual sells traders must display and WOF and registration, and whether more than six a window card (CIN) motor vehi- in any car that is for cles within 12 sale. If no CIN is dis- months, they played at the point Health are considered of sale, the trader a motor vehicle is in breach of the and Safety trader and must Act. Traders are also display a CIN, required to obtain and be regis- written acknowl- tered under the edgement from a Are you prepared for Motor Vehicle buyer that they have the new Health and Safety Sales Act 2003. received a copy of framework? More and the CIN immediately By 2020, the Government aims more vehicle before the sale of to achieve a 25% reduction in ads on sites the vehicle (or just workplace injuries. Are you ready? like Trade Me after the sale, in are now listed the case of a live The IMVIA is here to help, with as classifieds, auction), and are industry-ready Procedures Kits for workshops, car yards and rather than obliged to keep a compliance shops – developed auctions, so copy of the CIN and in conjunction with experts that the sale the acknowledg- HRtoolkit. itself takes ment for a period of place offline. at least six years. For more information, contact: However, traders are still sometimes “The easiest way to ensure com- Malcolm Yorston, listing vehicles for auction or immediate pliance is to take a scan or close-up Technical Services Manager purchase without a CIN, which opens photo of the CIN card, so that all on 0800 046 842 or DDI 09 573 3243 them up to prosecution and fines of details can be read clearly, and upload Email: [email protected] up to $20,000 for an individual and it with other photos in the vehicle $40,000 for a company. listing,” says IMVIA technical manager If an online ad allows the consumer Malcolm Yorston. “We advise all our to buy the vehicle on the spot (for trader-members to ensure that they example, via an auction or Buy Now), a comply with the legislation by display- CIN card must be displayed in the ad. ing the CIN at all points of sale.”
Advice and advocacy for the used vehicle industry WHAT DO If you have technical questions, compliance problems, WE DO? consumer complaints, staff issues – we can help! Advice and advocacy for the used vehicle industry
growing demand for EVs will be served by the used vehicle market to some Vinsen’s View degree. As is often the case with brand new The monthly report from IMVIA chief vehicles, most initial purchases of new executive, David Vinsen EVs are expected to be made for corpo- rate and lease fleets. Bought in bulk, it will be a cost-effective way for large- scale buyers to harness the benefits of EVs: The quiet knock of opportunity EV use. These will then flow into the used vehicle market, where the typi- he market for motor vehicles in ment mandate to accelerate the uptake cal purchaser can then buy them for a New Zealand has a long history of electric vehicles into our fleet. much more accessible price. Tof vision and entrepreneurship. Of course, the Government is mainly In the meantime, our savvy import- Now, as we stand on the threshold of interested in what benefits the nation ers and dealers are already scouting radical change in our industry, we hear as a whole: advantages gained in im- source markets in Japan and the UK opportunity knocking once again. port replacement (every electric vehicle for quality used EVs to meet increasing means fewer barrels of oil imported), local demand. Evolve or make way energy security and lower emissions all Right now, every segment of our represent steps towards to achieving Paving the road ahead vehicle supply chain is facing the pros- New Zealand’s 2030 climate change The imported vehicle industry stands pect of profound and inevitable change. target. ready to harness the benefits that EVs Around the world, vehicle manufactur- From a business point of view, that’s offer, both for business and for the ers are by necessity transforming into a clear commercial opportunity and for long-term sustainability of our fleet. technology and energy experts, while the consumer, it’s the chance to enjoy The IMVIA, representing the used traditional fuel companies are continu- significant cost savings while making vehicle industry in New Zealand, is al- ally adapting to increased demands for a meaningful reduction to their own ready working closely with government renewable energy sources. carbon footprint. departments and officials on developing Even our shipping companies, in procedures to encourage the earliest their own ongoing race for market New or used – the same logic applies possible mass uptake of EVs. share, are now using real-time GPS The case for importing used vehicles In my role as chief executive, I am a tracking technology that would have is not new. New Zealanders have shown member of the Government’s Electric been unheard of 10 years ago. us for years that they have an appetite Vehicles Leadership Group, working Perhaps no part of our industry has for quality used cars. The typical buyer collaboratively with my cross-industry seen a greater evolution to date than of a near-new used import appreciates counterparts to help the Government the importing of used vehicles. From all the efficiency and safety benefits of reach its target of 64,000 EVs on New the time when we stopped assembling a late model vehicle, while avoiding the Zealand roads by 2021. cars in New Zealand, entrepreneurs higher depreciation cost of driving a Our technical manager Malcolm have looked for ways to supply the brand new car off the lot. Yorston likewise advises government public with a range of higher quality, For those further down the chain, agencies and working groups on charg- lower cost vehicles. who opt for a vehicle third or fourth- ing infrastructure, safety standards and When change was required – wheth- hand, buying used is simply the most af- future training needs in line with the er it was through increased safety regu- fordable and practical way to own a car. changes to our fleet that lie ahead. lation or tighter environmental stand- With each passing day, more Kiwis New Zealand’s imported vehicle ards – the leaders amongst us adapted, are noting the benefits of buying an industry was born out of a significant survived and thrived. These same EV: the much lower “whole of life” shift in our trading history. Transfor- entrepreneurs are already “recycling” cost, including fuel and reduced ser- mation is in our DNA and the IMVIA is themselves as EV importers and experts. vicing costs, plus incentives like access proud to lead our industry into a new They have identified the opportunity to special vehicle lanes and exemption age of opportunity. arising from the growing profile of elec- from road user charges. tric vehicles and a significant govern- It therefore stands to reason that the PARTNERS AND SPONSORS
Advice and advocacy for the used vehicle industry If you have technical questions, compliance problems, consumer complaints, staff issues – we can help! AUTOTALK APRIL 2017 | www.autotalk.co.nz | 21 F&ITALK
A big THANKS to Neil and everyone in the A strong team’s a Autosure Claims Team! happy team: Taylor
positive team culture is the company that have been a key reason Autosure’s here for more than 20 years. Anational claims manag- I’ve worked with them all that er, Neil Taylor is still with the time. Some people are past company he started working retirement age but don’t want for 28 years ago. to leave.” “It’s a team culture we have Many more are in the “10- developed at Autosure. We all year plus club”, which Taylor 17 claims experts work together,” he says. reckons says something about “I’m determined to Autosure as a place to provide better outcomes work. for dealers and custom- “It is about the way ers and drive that with the company has devel- the younger people oped over the years. Now
coming through. Neil Taylor we’re at the top of the “It’s not always all beer ladder and have stayed 500 years’ experience and skittles but we get in and there for a number of years. sort it out.” “That is a milestone from Taylor and his dedicated the company’s point of view band of 17 deal with thou- and I have been part of that.” sands of mechanical break- Taylor says he’s also gained down, payment protection, plenty of personal positives consumer credit protection, from working for Autosure. loan equity and chattel war- “I have made a lot of friends 30,000 claims managed last year rant enquiries every month. and business colleagues over “I pride myself in the level the years. of service standards that we “It’s good to see New have achieved and continue Zealand and meet the people. to deliver every day,” he says. We live in a diverse country. “My attitude is that I am I meet a lot of great people, running a business within a see their success and help business and I use the ap- them be successful.” 170,000 customer calls last year proach that you are only as Autosure general man- strong as the people around ager James Searle says you.” Taylor’s tenure and the huge Taylor calculates he and his amount of experience in the team have, collectively, more wider claims team “is a great Confidence for the road ahead. than 500 years of experience demonstration of the strength in the automotive and associ- Autosure brings to dealers and www.autosure.co.nz | 0800 267 873 ated insurance industries. customers alike”. “There are five people in
22 | AUTOTALK APRIL 2017 | www.autotalk.co.nz Autosure Agents New Zealand Anywhere!
12 A
Anywhere! New Zealand 12A 12 A
New Zealand Anywhere! Autosure Agents 12 A
Anywhere! A New Zealand 12 12A
12 A
a share of 12A $33,000 winworth of travel 38,000 11x 11x 11x $ 1x $1,000 $1,000 $1,000 + $5,000 FEBRUARY MARCH APRIL APRIL 2017 2017 2017 2017
Sell Autosure Insurance and you’ll be in to win!
PLUS! Customer Prize Draw $10,000 winworth of travel
Conditions apply F&ITALK
The business of learning how to listen
n my last article I spoke the person who’s going to about the importance of “receipt their deposit and Iplanning and how vital it is complete the paperwork”. to prepare to win. The battle Then they’ll be off doing is won or lost before the what they want to do most - fight begins. driving their new car. This month, I want to talk In some cases it’s differ- about the importance of ent, for example, where a listening and knowing how customer needs finance to to listen. complete the purchase. The Highly professional skilled busi- business ness man- By Steve Owens manager what agers are of Provident will treat disciplined Insurance those cus- in their ap- tomers with proach, with the same drives a structured finance and respect, listening to their insurance (F&I) offering. They needs and structuring their learn as much as they can approach to meet those Merv Whiston? about their customers and needs. Business Development Manager - Canterbury plan their approach based on So listening skills can be that knowledge. used more effectively in the “Working with dealers, helping them to maximise F&I Engaging in early con- F&I office in two areas: versation, talking about your • Use open-ended ques- opportunities has been a passion of mine since I first customer and their needs tions to really engage the started to sell cars. I’ve been in the auto industry for and structuring your offering customer – get them talking over 30 years, and known Steve Owens since 1989. around those needs all help more than you. Understand I joined the company when Steve established build trust and your relation- their needs and how your Provident Insurance. My clients are a great and ship with your customer. products and their benefits diverse group of people, most of whom I have known Let’s compare vehicle can satisfy those needs. for many years. They know that I’m highly motivated sales to F&I sales. Salespeo- When they see you genuinely and they know that we are committed to helping ple are usually employed be- listening to them, they will them succeed in their business. cause they know how to sell trust you and will buy from and are skilled in how and you. Why so many new dealers are partnering with when to commit customers • When overcoming Provident. to making a buying decision. customer objections, some At Provident we have a strong partnership culture The sales approach is a business managers will re- with our dealer clients. We don’t see ourselves as little different with business state the features and ben- an insurance company but more a part of the motor managers because finance efits of their products to help industry. and insurance are intangible satisfy their customer’s con- products. They’re not some- cerns. The problem with this We have a set of values that drive us and serve as thing customers can crea- is that it often gives the cus- our guiding principles. You can’t just talk about your tively visualise or get excited tomer time to think of other values, you have to deliver on them every hour of about, unlike the look, feel, reasons to object once you every day. That’s what we do, with product training, smell and experience of buy- stop talking. A better way systems and support to help generate higher levels ing a new car. is to focus on getting your of F&I profitability and customer service. We do what In the business manager’s customer to state the facts we promise and that’s our difference.” office, customers are gener- that reinforce their need for ally more intent on being your products. Remember, heard than being sold to. when your customer talks After all, they’ve just been they are 10 times more likely “sold to” over a (long) period to act positively towards their of time by the salesperson thoughts than to anything and they’ve been introduced you are trying to persuade to the business manager as Continued on page 25
24 | AUTOTALK APRIL 2017 | www.autotalk.co.nz NEWSTALK
LDV boosts market aspirations with affordable ute
Continued from page 11 paper for the proposed Ash- well as those seeking vehi- and 360Nm via a six-speed A section at 372 Moore- burton SsangYong and LDV cles for wheelchair conver- auto or six-speed manual, house Ave in Christchurch dealer, with sign-off then sion. with part-time 4WD and low has been purchased, and is expected shortly, as well as It is also trying to build a range. going through the planning expansion in the Manwatu reputation for solid after- Overall size is similar to process for a new build- and two new northern deal- sales support. Hilux, with a double cab and ing with space to display six ers in Auckland — including Its head office tech a 1485mm by 1510mm by vehicles inside, plus a parts a large new property for a manager Jason Wiggan was 530mm double-cab tray. and service department and 4000-square-metre sit in recognised as LDV’s number The T60 will launch with space for 66 vehicles outside, Albany, due to open before one service technician in the comfort or luxury spec, with which is planned for com- Christmas 2017. world, out of 2000 competi- 2WD and single-cab models pletion late this year. And Nelson will also get a tors. arriving by year end and a Willmot said in mid March new showroom to sell LDV It holds a comprehensive petrol version expected in that the ink was not yet on alongside SsangYong. array of parts in its head- 2018. Buyers can expect a Willmot quipped that the office warehouse — and 220V inverter, six airbags, Continued from page 24 brand is “Trying to break the promises to remove a part ESP and ABS, and most likely them to do. The really perception that we operate from a new vehicle if that a reversing camera, cruise great news with adopting out of dingy warehouses will be quicker than ob- control and lane departure this approach is that while and sheds.” taining one from overseas, warning in the up-spec vari- they’re busy telling you, So far it seems to be should it not carry one here. ant, as well as heated leather effectively, why they need working, with LDV third in Meanwhile it’s busily gear- seats, and Bluetooth for your products, they have the admittedly small cargo ing up to sell the T60 ute handsfree phone use. less time to come up with van/chassis segment last into a very aggressive market Willmot says T60 will not additional objections. year, and seeing further op- segment. compete with the private Listening is a great portunity to compete against This is an impressive unit buyer, it’s being pitched skill to have to develop used Hiace. at the price. Powered by as ‘a work truck’, and is your F&I sales success. Willmot says LDV is tar- a 2.8-litre common-rail- expected to retail from just geting schools, non profits, diesel turbo engine certified under $30,000. tour operators and taxis, as to Euro V, it delivers 110kW
AUTOTALK APRIL 2017 | www.autotalk.co.nz | 25 TRADE DIRECTORY The comprehensive guide to every service a dealer could use AUCTIONS FINANCE AND INFORMATION MANHEIM AUCTIONS INSURANCE SERVICE PROVIDER 09 918 0500 UDC FINANCE MOTORWEB www.manheim.co.nz 0800 500 832 Phone: 0800 843 847 Manheim is New Zealand’s www.udc.co.nz Email: support@motorweb. largest provider of automo- co.nz Your first choice in automo- tive auction services. Auctions NZ’s leading vehicle history tive lending. Fixed Rates. Fast held weekly. check provider, delivering Approval. online services to all sectors of the motor industry. NICHIBO 09 374 4436 IT MANAGEMENT www.nichibojapan.com SYSTEMS IT SERVICES We have a wealth of knowl- edge and experience in auto AUTOPLAY.CO.NZ AUTO-IT LIMITED auctions throughout Japan 09 361 1505 0800 776 611 which we know will enable us [email protected] [email protected] to assist you in making your Autoplay use the latest Changing your DMS? Let next purchase. technology to deliver a suite www.tyres4u.co.nz Auto-IT help you, the leader of smart digital tools to our in New Generation Dealer customers. SBL INTERNATIONAL Management Systems. VEHICLE BROKERING 03 377 6578 ANNGOW MARKETING www.sbltd.co.nz 027 207 9032 “NZ owned and operated SBL www.anngowmarketing.co.nz continue to set the motor Independent digital marketing SYSTIME industry benchmark for services & advice to the auto- Go to dealer locator to find your local dealer 09 583 2482 importing vehicles” motive industry, over 14 years’ [email protected] experience, contact Joel today! Autoline DMS – World leading Automotive Dealer PARTS MTA is NZ’s largest Management and Distribu- dealer representative tor/Manufacturer Systems. REPCO group: Franchise 0800 800 878 dealers, used dealers, FINANCE AND www.repco.co.nz and motorcycle dealers. INSURANCE Repco - over 800 highly trained staff, 82 stores nationwide and AUTOSURE home to New Zealand’s leading 0800 001 144 | www.mta.org.nz Phone: 09 489 9107 ORION automotive brands. www.autosure.co.nz 09 583 2482 Autosure NZ has been a lead- [email protected] PAINT & FABRIC ing provider of automotive- NZ’s #1 Dealer Management SUPPLIERS owner protection policies for System installed in over 450 GARDX the NZ retail motor vehicle businesses.Sales Workshop, 0800 242 739 industry since 1986. Parts, Fleet, Rental, CRM. www.gardx.co.nz OXFORD FINANCE New Zealand Premier Paint & Fabric Supplier. Providing profit 0800 263 264 solutions that achieves results. [email protected] www.oxfordfinance.co.nz PENTANA SOLUTIONS SHIPPING & LOGISTICS Oxford’s friendly team can 09 478 0370 offer you flexible solutions to marketing@pentanasolutions. AUTOHUB finance the purchase of your com 09 411 7425 DO YOU SELL YOUR new vehicle. 20+ years of local experience [email protected] and investment in the NZ The easiest way to ship your SERVICE TO THE TRADE? market makes Pentana Solu- cars and other vehicles globally. Talk to Dale Stevenson tions the No. 1 choice for your Dealer Management System about advertising your business in PROVIDENT INSURANCE VEHICLE INSPECTION Phone: 0800 676 864 VINZ Email: info@ Vehicle Inspection NZ providentinsurance.co.nz 0800 GO VINZ OUR NEW TRADE Contact: Steve Owens (0800 468 469) Chief Executive Officer SAM [email protected] Helping dealers “Make Profits 09 583 2482 New Zealand’s best choice for DIRECTORY Grow”. Specialist F&I training, [email protected] WoF / CoF, Inspections, Certi- support and products to retail The ultimate specialist fications and much more. motor vehicle traders. Workshop Management
System suite. VTNZ Mobile: +64 21 446 214 Range of options to suit. 0800 88 88 69 Email: [email protected] [email protected]
26 | AUTOTALK APRIL 2017 | www.autotalk.co.nz STATSTALK USED VEHICLES
USED IMPORTS BROUGHT TO Third biggest month YOU BY: ever for imports AROUND THE COUNTRY - PASSENGER REGISTRATIONS MAR MAR % he used car market in 2004, the biggest single up 12% to 39,667 from DISTRICT '17 '16 CHANGE jumped 19% jump in month ever for imports. 35,564 this time last year. WHA 295 255 15.69 Tsales last month com- NZ Transport Agency Overall, 1249 com- AUC 7080 5952 18.95 pared with the same time figures show 14,474 used mercial used vehicles HAM 1000 802 24.69 last year - the third biggest cars were sold last month, were sold in March, up THA 106 86 23.26 month ever for used import compared with 12,153 sales on 745 at the same time TAU 652 533 22.33 vehicles. in March 2016. last year. ROT 168 125 34.40 The last time a March For the year so far, pas- For the year-to-date GIS 64 39 64.10 NAP 293 233 25.75 result was that high was senger car registrations are commercial vehicle sales NEW 232 168 38.10 are up a whopping 45% WAN 93 83 12.05 to 3175 vans, utes and PAL 415 304 36.51 trucks. MAS 77 73 5.48 Toyota, Nissan and WEL 1103 939 17.47 Mazda remain the most NEL 266 202 31.68 BLE 71 51 39.22 popular used car brands. GRE 42 41 2.44 There were 3722 used WES 11 5 120.00 Toyotas sold last month, CHR 1746 1616 8.04 a 25% market share and TIM 138 111 24.32 a 28% jump on March OAM 27 19 42.11 2016. DUN 430 375 14.67 INV 165 141 17.02 Continued on page 28 TOTAL 14474 12153 19.10 USED IMPORT COMMERCIAL MAKES MAR MAR % Market TOP 10 USED IMPORT COMMERCIAL MODELS MAKE Movement MAR MAR '17 '16 Change Share MAKE MODEL MAKE MODEL '17 '16 TOYOTA 602 431 39.7 48.2 TOYOTA HIACE 455 TOYOTA HIACE 321 NISSAN 263 188 39.9 21.1 NISSAN CARAVAN 106 NISSAN CARAVAN 70 MAZDA 90 63 42.9 7.2 MAZDA BONGO 75 MAZDA BONGO 52 ISUZU 64 46 39.1 5.1 TOYOTA REGIUS 50 NISSAN VANETTE 42 MITSUBISHI 45 27 Up 1 66.7 3.6 HINO 41 26 57.7 3.3 NISSAN VANETTE 45 NISSAN NV200 37 Up 1 FORD 30 30 0.0 2.4 NISSAN NV200 42 TOYOTA DYNA 36 Down 2 HOLDEN 23 17 35.3 1.8 ISUZU ELF 39 ISUZU ELF 30 TOYOTA DYNA 39 TOYOTA REGIUS 26 CHEVROLET 19 15 26.7 1.5 MERCEDES- NISSAN ATLAS 27 TOYOTA TOWNACE 26 10 3 Up 5 233.3 0.8 BENZ TOYOTA TOYOACE 25 HINO DUTRO 16 OTHER 62 45 37.8 5.0 MITSUBISHI CANTER 24 NISSAN ATLAS 15 TOTAL 1249 891 40.2 100.0
AUTOTALK APRIL 2017 | www.autotalk.co.nz | 27 STATSTALK USED VEHICLES
USED IMPORTS BROUGHT TO YOU BY:
Continued from page 27 At total of 2543 Nissans were sold (17% market share), up 13%, along with 2058 Mazdas (14% market share), an increase of 14% on the same time last year. The top-selling passenger car models for March 2017 March 2017 could be the year – which would be a 100 units. were the Toyota Corolla with biggest month yet recorded new record high. In the year-to-date, used 623 sold, followed by the for used car arrivals with The number of new cars light commercial (under Suzuki Swift with 613 and the 19,579 crossing New Zealand arriving was also high, with 3500kg GVM) arrivals tally Mazda Axela with 593. wharves on their way to used 9200 units transferring from 1897 units for the first quar- Toyota also dominated motor vehicle traders. the car-carriers in ports and ter, while used trucks (over the commercial market on It’s an indicator that con- into the OEM vehicle distri- 3500kg GVM) totalled 272 602 units, up 39.7% for a sumer and business confi- bution networks. units. 48.2% market share. dence remains high, despite New car arrivals total New light commercial Nissan was second on the forthcoming general 25,808 for the first quarter (under 3500kg GVM) arrivals 263, up 39.9% for a 21.1% election which historically of the year-to-date. Should of 3299 units in March were stake, and Mazda was third sees the market soften. that direction continue, New the highest number recorded on 90, up 42.9%. Nearly 44,000 used cars Zealand would see 103,000 so far this year but new truck The Toyota Hiace was arrived in the first quarter of arrivals, a decline from the (over 3500kg GVM) arrivals - again the most popular the year. That was almost 2016 calendar year figure of 332 - were only the second- commercial vehicle with 455 one-third of the 154,000 110,545. highest figure recorded in registrations, followed by the units that arrived in the 2016 Used light commercial 2017. Nissan Caravan on 106 and calendar year. vehicles (under 3500kg GVM) In the year-to-date, arriv- the Mazda Bongo on 75. Should the trend contin- entries for March also remain als of new light commercials ue, New Zealand would see high with 722 units, while the (under 3500kg GVM) total Nearly 20,000 used cars more than 176,000 used cars arrival of used trucks (over 8828 units and new trucks arrive in March arriving in the 2017 calendar 3500kg GVM) was strong at (over 3500kg) 940. THE 17 LEADING USED IMPORT PASSENGER MAKES – YEAR-TO-DATE AUDI BMW CHEVROLET DAIHATSU FORD HOLDEN HONDA HYUNDAI MAZDA MERCEDES MITSUBISHI NISSAN PEUGEOT SUBARU SUZUKI TOYOTA VW OTHER TOTAL 17-Jan 264 568 56 14 102 43 1308 25 1979 275 469 2268 12 543 622 3396 467 522 12933 16-Jan 224 470 61 13 131 48 1324 44 1859 208 404 2075 17 558 679 2794 421 345 11675 % diff 18 21 -8 8 -22 -10 -1 -43 6 32 16 9 -29 -3 -8 22 11 51 11 17-Feb 227 528 53 19 109 61 1308 30 1871 267 413 2200 19 546 643 3038 439 489 12260 16-Feb 211 469 58 8 144 33 1255 41 1862 203 385 2143 16 630 676 2760 473 369 11736 % diff 8 13 -9 138 -24 85 4 -27 0 32 7 3 19 -13 -5 10 -7 33 4 17-Mar 297 713 80 13 130 61 1449 39 2058 356 548 2543 17 605 711 3722 548 584 14474 16-Mar 241 470 51 10 129 42 1369 40 1796 230 422 2240 20 593 657 2910 489 444 12153 % diff 23 52 57 30 1 45 6 -3 15 55 30 14 -15 2 8 28 12 32 19 YTD 17 788 1809 189 46 341 165 4065 94 5908 898 1430 4811 48 1694 1976 10156 1454 1595 39667 YTD 16 676 1409 170 31 404 123 3948 125 5517 641 1211 6458 53 1781 2012 8464 1383 1158 35564 %diff 17 28 11 48 -16 34 3 -25 7 40 18 -26 -9 -5 -2 20 5 38 12 • Interest rates from 11.95% • Nichibo and non Nichibo cars financed • Competitive commissions – no retention and no claw back Tel: (09) 369 5276 • Low and no deposit to approved purchasers www.autofinancedirect.co.nz
28 | AUTOTALK APRIL 2017 | www.autotalk.co.nz STATSTALK USED VEHICLES
USED IMPORTS Business confidence BROUGHT TO YOU BY: down: ANZ
onfidence among well above its long-run aver- intentions dropping from combines both business and New Zealand busi- age of 28,” he says. +44 to +25. consumer sentiment. Cnesses is lacking, ANZ Bagrie says the cool- “The details of the survey “It is still pointing to chief economist Cameron down in confidence is are more positive than the pace-setting GDP growth of Bagrie says. caused by construction headline. Our confidence 3½-4%.” In the bank’s latest busi- ness outlook, only 11% of USED IMPORT COMMERCIAL MAKES – YEAR-TO-DATE 2017 businesses are optimistic about the year ahead. That’s down six points on February and takes senti- ment back to average levels.
“Sentiment dropped CHEVROLET DODGE FIAT FORD HINO HOLDEN ISUZU MAZDA MITSUBISHI NISSAN TOYOTA VOLKSWAGEN OTHER TOTAL sharply in retailing and con- 17-Jan 19 4 23 30 19 13 41 83 33 197 404 10 52 928 16-Jan struction, and turned nega- 16 5 13 18 9 11 25 35 33 158 338 7 27 695 % diff 19 -20 77 67 111 18 64 137 0 25 20 43 93 34 tive within the agriculture 17-Feb 15 2 9 35 31 19 45 94 40 191 466 10 41 998 sector,” Bagrie says. 16-Feb 14 4 6 26 14 14 38 45 33 159 354 10 28 745 However it’s not all bad % diff 7 -50 50 35 121 36 18 109 21 20 32 0 46 34 news. 17-Mar 19 7 9 30 41 23 64 90 45 263 602 8 48 1249 “Although headline con- 16-Mar 14 4 6 26 14 14 38 45 33 159 354 10 28 745 % diff fidence has fallen, a net 39% 36 75 50 15 193 64 68 100 36 65 70 -20 71 68 YTD 16 53 13 41 95 91 55 150 267 118 651 1472 28 141 3175 of businesses expect better YTD 15 44 13 25 70 37 39 101 125 99 476 1046 27 83 2185 times for their own business, %diff 20 0 64 36 146 41 49 114 19 37 41 4 70 45 20 TOP USED IMPORT PASSENGER MODELS MAR MAR 20 TOP USED IMPORT PASSENGER MAKES MAKE MODEL MAKE MODEL '17 '16 MAR MAR' % Market MAKE Movement TOYOTA COROLLA 623 NISSAN TIIDA 612 '17 16 Change Share SUZUKI SWIFT 616 TOYOTA COROLLA 594 TOYOTA 3722 2910 27.9 25.7 MAZDA AXELA 593 SUZUKI SWIFT 544 NISSAN 2543 2240 13.5 17.6 NISSAN TIIDA 576 MAZDA AXELA 487 MAZDA 2058 1796 14.6 14.2 HONDA 1449 1369 5.8 10.0 HONDA FIT 477 HONDA FIT 469 BMW 713 470 Up 3 51.7 4.9 MAZDA DEMIO 470 MAZDA DEMIO 442 SUZUKI 711 657 Down 1 8.2 4.9 TOYOTA PRIUS 389 VOLKSWAGEN GOLF 299 SUBARU 605 593 Down 1 2.0 4.2 TOYOTA WISH 379 TOYOTA WISH 288 MITSUBISHI 548 422 Up 1 29.9 3.8 VOLKSWAGEN GOLF 335 SUBARU LEGACY 265 VOLKSWAGEN 548 489 Down 2 12.1 3.8 SUBARU LEGACY 307 TOYOTA VITZ 258 MERCEDES-BENZ 356 230 Up 1 54.8 2.5 AUDI 297 241 Down 1 23.2 2.1 MITSUBISHI OUTLANDER 304 MAZDA MPV 246 FORD 130 129 0.8 0.9 MAZDA ATENZA 298 MAZDA ATENZA 242 VOLVO 94 87 8.0 0.6 TOYOTA MARKX 288 MITSUBISHI OUTLANDER 221 LEXUS 93 55 69.1 0.6 TOYOTA VITZ 281 TOYOTA PRIUS 198 CHEVROLET 80 51 56.9 0.6 BMW 3 SERIES 254 BMW 3 SERIES 181 LAND ROVER 64 32 Up 5 100.0 0.4 TOYOTA ESTIMA 222 TOYOTA MARKX 169 HOLDEN 61 42 Up 1 45.2 0.4 NISSAN DUALIS 213 HONDA ODYSSEY 164 MINI 54 44 Down 1 22.7 0.4 JAGUAR 51 49 Down 3 4.1 0.4 MAZDA PREMACY 212 MAZDA PREMACY 161 HYUNDAI 39 40 Down 1 -2.5 0.3 MAZDA MPV 211 HONDA CRV 155 OTHER 258 207 24.6 1.8 NISSAN NOTE 199 NISSAN MURANO 149 TOTAL 14474 12153 19.1 100.0 composite indicator COMPETITIVE FINANCE. Tel: (09) 369 5276 PERSONAL SERVICE. www.autofinancedirect.co.nz
AUTOTALK APRIL 2017 | www.autotalk.co.nz | 29 STATSTALK NEW VEHICLES
New vehicle market 15% ahead of 2016
he new car market is 34,316 to the end of March 740 and the Toyota Corolla 15% ahead of this time 2016. with 396. Tlast year with 39,477 The Ford Ranger re- The Toyota Hiace was the registrations compared to mained top of the best-sell- top-selling rental model for ing models last month with the month with 54. NEW COMMERCIAL MAKES (UNDER 3500KG) 810 units followed by the “Registration data for MAR MAR % Market Toyota Hilux in second with Continued on page 31 MAKE Movement '17 '16 Change Share TOYOTA 1103 851 29.6 23.8 FORD 897 752 19.3 19.3 HOLDEN 393 284 Up 2 38.4 8.5 MITSUBISHI 365 462 Down 1 -21.0 7.9 ISUZU 350 318 Down 1 10.1 7.5 NISSAN 290 234 23.9 6.3 MAZDA 190 151 25.8 4.1 HYUNDAI 122 76 Up 3 60.5 2.6 VOLKSWAGEN 115 124 Down 1 -7.3 2.5 LDV 114 41 Up 7 178.0 2.5 OTHER 700 626 11.8 15.1 TOTAL 4639 3919 18.4 100.0 NEW PASSENGER MAKES MAR MAR % Market MAKE Movement NEW PASSENGER MODELS '17 '16 Change Share MAR MAR MAKE MODEL MAKE MODEL TOYOTA 1213 999 21.4 13.1 '17 '16 MAZDA 905 816 10.9 9.8 TOYOTA COROLLA 396 SUZUKI SWIFT 304 SUZUKI 734 618 Up 1 18.8 8.0 KIA SPORTAGE 349 TOYOTA COROLLA 302 HOLDEN 711 608 Up 1 16.9 7.7 MITSUBISHI OUTLANDER 287 MAZDA CX-5 242 MITSUBISHI 691 567 Up 1 21.9 7.5 TOYOTA RAV4 261 HONDA JAZZ 225 HYUNDAI 686 731 Down 3 -6.2 7.4 MAZDA CX-5 248 KIA SPORTAGE 206 KIA 626 405 Up 2 54.6 6.8 HYUNDAI TUCSON 239 MAZDA MAZDA3 201 FORD 625 509 Down 1 22.8 6.8 MAZDA MAZDA3 223 HYUNDAI SANTA FE 198 HONDA 519 468 Down 1 10.9 5.6 HOLDEN CAPTIVA 217 TOYOTA RAV4 183 VOLKSWAGEN 386 304 Up 1 27.0 4.2 SUZUKI SWIFT 201 HYUNDAI TUCSON 181 NISSAN 341 378 Down 1 -9.8 3.7 VOLKSWAGEN TIGUAN 199 SUZUKI VITARA 179 MERCEDES-BENZ 253 271 -6.6 2.7 HONDA HR-V 193 MITSUBISHI OUTLANDER 170 SUBARU 242 216 12.0 2.6 MITSUBISHI ASX 185 NISSAN QASHQAI 169 AUDI 203 181 Up 1 12.2 2.2 TOYOTA YARIS 185 MAZDA MAZDA2 159 BMW 196 199 Down 1 -1.5 2.1 MAZDA CX-3 172 TOYOTA YARIS 158 LAND ROVER 107 127 -15.7 1.2 SUZUKI VITARA 169 HYUNDAI I20 147 JEEP 94 107 Up 1 -12.1 1.0 SSANGYONG 81 86 Up 1 -5.8 0.9 HOLDEN COMMODORE 168 HONDA HR-V 143 SKODA 72 127 Down 2 -43.3 0.8 HONDA JAZZ 168 HOLDEN COMMODORE 137 LEXUS 66 60 10.0 0.7 HYUNDAI SANTA FE 165 HOLDEN CAPTIVA 133 OTHER 479 414 15.7 5.2 NISSAN QASHQAI 161 MITSUBISHI MIRAGE 131 TOTAL 9230 8191 12.7 100.0 FORD FOCUS 150 VOLKSWAGEN GOLF 131 Your first choice in automotive lending. Ph 0800 500 832 or visit www.udc.co.nz UDC Finance Limited lending criteria applies.
30 | AUTOTALK APRIL 2017 | www.autotalk.co.nz STATSTALK NEW VEHICLES
Continued from page 30 market leader with 24% (1103 105,410 vehicles were sold March 2017 shows growth units) followed by Ford with in Australia this March, 898 in the new vehicle sector 19% (879) and Holden with more than March last year. continues to surpass expec- 8% (393). Five states and territories tations,” Motor Industry As- In the year to date the – the ACT, NSW, the North- sociation (MIA) chief execu- SUV medium segment ac- ern Territory, Queensland tive David Crawford says. counts for 16% of the market, and Western Australia – all Monthly registrations of followed by the pick-up/ fell in sales. But the shortfall 13,869 vehicles also made chassis cab 4×4 (utes) with was more than compen- for the strongest March on 12% and SUV large segment sated for by three record, up 14.5% (1759 units) also with 12%. SUVs make up buoyant markets in NEW AROUND THE COUNTRY on March 2016. 40% of new vehicle registra- March: South Aus- - PASSENGER REGISTRATIONS Passenger car and SUV tions in the year-to-date. tralia, which grew DISTRICT MAR '17 MAR '16 % CHANGE registrations topped 9230 4.9%, Tasmania up last month, up 12.7% (1039 Record March result for 2% and, most sig- WHA 217 195 11.28 units) on March 2016. Australian new vehicle sales nificantly, Victoria, AUC 4045 3584 12.86 Commercial vehicle Australia’s motor industry which posted a HAM 668 548 21.90 THA 70 62 12.90 registrations of 4639 units had its best-ever March sales, 5.5% boost in sales. TAU 403 339 18.88 were up 18.4% (720 units) on with the market up 0.9% on Light commer- ROT 125 131 -4.58 March 2016. the same month last year. cial vehicles (LCVs) GIS 56 44 27.27 “Not only was it the first The industry’s statisti- and sport utility NAP 276 265 4.15 time since the MIA began cal service VFACTS reveals Continued on page 32 NEW 160 140 14.29 collating com- WAN 98 79 24.05 mercial vehicle PAL 329 275 19.64 registration data MAS 93 64 45.31 in 1981, that WEL 933 852 9.51 registrations of NEL 144 111 29.73 heavy vehicles BLE 71 75 -5.33 broke through GRE 21 22 -4.55 the 4000 mark WES 6 1 500.00 in the month of CHR 926 910 1.76 TIM 92 66 39.39 March, it was OAM 24 22 9.09 also the single DUN 327 299 9.36 largest month INV 146 107 36.45 of all time,” TOTAL 9230 8191 12.68 Crawford says. Toyota remains the over- NEW COMMERCIAL MAKES (UNDER 3500KG) – YEAR-TO-DATE all market leader with 17% market share (2316 units), followed by Ford with 11% (1522) and Holden with 8% FIAT FORD FOTON WALL GREAT HINO HOLDEN HYUNDAI ISUZU LDV MAZDA MERCEDES-BENZ MITSUBISHI MITSUBISHI FUSO NISSAN SSANGYONG TOYOTA VOLKSWAGEN OTHER TOTAL (1104). 17-Jan 63 788 67 0 42 383 68 271 87 154 40 219 45 276 83 698 123 266 3673 Toyota was also the mar- 16-Jan 70 699 55 5 38 280 53 214 62 106 56 192 27 231 89 469 117 231 2994 ket leader for passenger and % diff -10 13 22 -100 11 37 28 27 40 45 -29 14 67 19 -7 49 5 15 23 SUV registrations with 13% 17-Feb 64 713 66 8 45 364 97 255 101 186 51 282 35 346 52 747 76 246 3734 market share (1213 units) 16-Feb 41 662 47 2 32 249 67 215 82 115 41 288 25 22 78 644 102 412 3124 % diff 56 8 40 300 41 46 45 19 23 62 24 -2 40 1473 -33 16 -25 -40 20 followed by Mazda with 10% 17-Mar 92 897 47 0 53 393 122 350 114 190 83 365 102 290 68 1103 115 255 4639 (905) and Suzuki with 8% 16-Mar 42 752 85 8 48 284 76 318 41 151 53 462 50 234 96 851 124 244 3919 (734). % diff 119 19 -45 -100 10 38 61 10 178 26 57 -21 104 24 -29 30 -7 5 18 In the commercial sec- YTD 17 219 2398 180 8 140 1140 287 876 302 530 174 866 182 912 203 2548 314 767 12046 tor, Toyota was again the YTD 16 153 2113 187 15 118 813 196 747 185 372 150 942 102 487 263 1964 343 887 10037 %diff 43 13 -4 -47 19 40 46 17 63 42 16 -8 78 87 -23 30 -8 -14 20 Your first choice in automotiveFixed Rates. lending. Fast approval. Ph 0800 500 832 or visit www.udc.co.nz UDC Finance Limited lending criteria applies.
AUTOTALK APRIL 2017 | www.autotalk.co.nz | 31 STATSTALK NEW VEHICLES
Continued from page 31 place and the Mitsubishi March. vehicles (SUVs) together now Triton in fifth. Passenger cars achieved comprise 60.3% of all vehicle The SUV segment was a 37% share (38,972 sales) in sales. dominant for the second March, while LCVs account- Three utilities were in the month in succession. ed for a 20.9% share (21,992 top five sellers for March – It achieved 39.4% of the sales), up 11.3% on March the Toyota Hilux at number total market and sales were 2016. 1, the Ford Ranger in second up 7.9% on last year’s record More Toyotas found to have faulty airbags
he Takata airbag issue vehicles. installation takes up to five of any faulty airbags deploy- continues to plague Millions of cars have been hours. ing in Toyota or Lexus vehi- Tlocal distributors. recalled worldwide because The company isn’t aware cles in New Zealand. Toyota New Zealand of the faulty has recalled another 4313 airbags, which NEW COMMERCIAL MODELS (UNDER 3500KG) MAR MAR Corollas and 1490 other have in some MAKE MODEL MAKE MODEL New Zealand new vehicles cases gone off '17 '16 manufactured in 2009, with without warn- FORD RANGER 810 FORD RANGER 661 the problem centred on the ing, causing TOYOTA HILUX 740 TOYOTA HILUX 601 passenger airbag. injuries and HOLDEN COLORADO 380 MITSUBISHI TRITON 462 That means the number death. MITSUBISHI TRITON 365 HOLDEN COLORADO 263 TOYOTA HIACE 336 TOYOTA HIACE 235 of New Zealand vehicles Toyota NZ NISSAN NAVARA 290 NISSAN NAVARA 234 recalled now tops 41,000, says the free ISUZU D-MAX 222 ISUZU D-MAX 189 with the number jumping replacement MAZDA BT-50 190 MAZDA BT-50 151 to 113,000 including used airbag inflator HYUNDAI ILOAD 122 SSANGYONG ACTYON SPORT 96 FIAT DUCATO 89 FOTON TUNLAND 79 NEW PASSENGER MAKES ALFA ROMEO ALFA AUDI BMW CHERY CHRYSLER DODGE FORD WALL GREAT HOLDEN HONDA HYUNDAI JEEP KIA LAND ROVER LEXUS MAZDA MERCEDES-BENZ MINI MITSUBISHI NISSAN PEUGEOT PORSCHE SKODA SSANGYONG SUBARU SUZUKI TOYOTA VOLKSWAGEN VOLVO OTHER TOTAL 17-Jan 7 154 198 2 1 15 778 0 1381 405 540 71 603 111 55 779 222 73 647 478 73 58 106 60 236 728 1644 474 44 207 10150 16-Jan 22 137 201 22 4 25 745 0 964 341 578 96 265 155 855 144 78 368 494 67 67 79 100 113 254 376 1774 346 46 183 8899 % diff -68 12 -1 -91 -75 -40 4 43 19 -7 -26 128 -28 -94 441 185 -80 31 613 9 -27 6 -47 -7 94 -7 37 -4 13 14 17-Feb 3 176 160 0 4 23 611 0 654 373 606 56 513 93 62 755 245 45 547 346 48 22 104 93 305 624 990 355 48 189 8050 16-Feb 21 137 193 17 3 44 604 0 645 292 470 100 407 64 59 719 164 44 413 484 55 25 102 95 208 362 915 309 53 187 7191 % diff -86 28 -17 -100 33 -48 1 1 28 29 -44 26 45 5 5 49 2 32 -29 -13 -12 2 -2 47 72 8 15 -9 1 12 17-Mar 11 203 196 0 2 55 625 0 711 519 686 94 626 107 66 905 253 59 691 341 56 34 72 81 242 734 1213 386 63 199 9230 16-Mar 13 181 199 23 4 47 509 0 608 468 731 107 405 127 60 816 271 50 567 378 46 37 127 86 216 618 999 304 58 136 8191 % diff -15 12 -2 -100 -50 17 23 17 11 -6 -12 55 -16 10 11 -7 18 22 -10 22 -8 -43 -6 12 19 21 27 9 46 13 YTD 17 21 533 554 2 7 93 2014 0 2746 1297 1832 221 1742 311 183 2439 720 177 1885 1165 177 114 282 234 783 2086 3847 1215 155 595 27430 YTD 16 56 455 593 62 11 116 1858 0 2217 1101 1779 303 1077 346 974 1679 513 462 1474 929 168 141 329 294 678 1356 3688 959 157 506 24281 %diff -63 17 -7 -97 -36 -20 8 24 18 3 -27 62 -10 -81 45 40 -62 28 25 5 -19 -14 -20 15 54 4 27 -1 18 13 Your first choice in automotive lending. Ph 0800 500 832 or visit www.udc.co.nz UDC Finance Limited lending criteria applies.
32 | AUTOTALK APRIL 2017 | www.autotalk.co.nz STATSTALK SECONDHAND
Compliance made simple Trade-ins boom as ...since 1999 market soars ealer trade-ins are 15,152 units, while dealer just 2.1% to 438 units, while keeping pace with sales were up just 1.2% to dealer sales rose 6.8% to 490 2430 units, while sales were Drecord levels of new 18,131 vehicles. year-on-year. up 14.9% to 3030 units. and used import vehicles The public trade in cars Public transactions were And as with cars and selling. was 4% higher at 46,054. up 4% to 2112 units. bikes, public truck transac- Dealer purchases of cars In motorcycles, dealer Dealer purchases of trucks tions were up 4% to 6649 were up 11.5% in March to buying was not as strong, up jumped a huge 23.7% to units.
SECONDHAND REGISTRATIONS − MARCH 2017 SALE TYPE WHA AUC HAM THA TAU ROT GIS NAP NEW WAN PAL MAS WEL NEL BLE GRE WES CHR TIM OAM DUN INV TOTAL Cars 2017 Public to Trader 280 5335 1485 125 678 119 87 425 274 133 1218 104 1390 219 115 33 2157 152 31 515 277 15152 Public to Public 2105 15826 3715 585 2371 935 451 1732 1074 544 1772 427 3169 1073 478 219 96 5499 634 206 2127 1016 Trader to Public 585 6281 1515 242 1001 318 145 617 394 188 850 153 1655 329 182 81 30 2185 226 68 716 370 18131 Cars 2016 Public to Trader 261 4983 1341 106 617 99 114 422 213 129 804 98 1278 223 145 35 1796 152 18 471 284 13589 Public to Public 1977 15238 3344 613 2211 922 403 1545 1017 591 1693 456 3132 997 455 185 72 5611 543 159 2064 1037 Trader to Public 547 6423 1429 249 964 288 189 532 386 192 788 188 1593 326 195 76 18 2123 235 71 711 388 17911 Cars % Change Public to Trader 7.3 7.1 10.7 17.9 9.9 20.2 -23.7 0.7 28.6 3.1 51.5 6.1 8.8 -1.8 -20.7 -5.7 20.1 0.0 72.2 9.3 -2.5 11.5 Public to Public 6.5 3.9 11.1 -4.6 7.2 1.4 11.9 12.1 5.6 -8.0 4.7 -6.4 1.2 7.6 5.1 18.4 33.3 -2.0 16.8 29.6 3.1 -2.0 4.0 Trader to Public 6.9 -2.2 6.0 -2.8 3.8 10.4 -23.3 16.0 2.1 -2.1 7.9 -18.6 3.9 0.9 -6.7 6.6 66.7 2.9 -3.8 -4.2 0.7 -4.6 1.2 Motorcycles 2017 Public to Trader 8 165 36 25 3 1 9 8 4 15 9 53 14 2 53 1 2 18 12 438 Public to Public 79 598 160 36 124 44 9 85 63 16 83 21 204 68 35 12 5 284 27 12 91 56 2112 Trader to Public 13 152 46 5 28 4 2 19 17 2 31 11 56 20 6 2 44 5 3 12 12 490 Motorcycles 2016 Public to Trader 7 172 37 29 1 9 12 3 32 9 52 13 1 29 18 5 429 Public to Public 74 577 156 27 111 38 10 71 57 39 85 14 187 88 26 11 279 28 10 92 51 2031 Trader to Public 14 142 43 4 42 9 2 16 11 4 24 9 46 14 2 41 4 1 21 10 459 Motorcycles % change Public to Trader 14.3 -4.1 -2.7 -13.8 200.0 0.0 -33.3 33.3 -53.1 0.0 1.9 7.7 100.0 82.8 0.0 140.0 2.1 Public to Public 6.8 3.6 2.6 33.3 11.7 15.8 -10.0 19.7 10.5 -59.0 -2.4 50.0 9.1 -22.7 34.6 9.1 1.8 -3.6 20.0 -1.1 9.8 4.0 Trader to Public -7.1 7.0 7.0 25.0 -33.3 -55.6 0.0 18.8 54.5 -50.0 29.2 22.2 21.7 42.9 200.0 7.3 25.0 200.0 -42.9 20.0 6.8 Trucks 2017 Public to Trader 98 718 263 18 105 29 41 85 52 28 161 35 136 79 53 5 294 52 7 85 86 2430 Public to Public 346 1856 581 109 432 128 109 268 202 88 279 92 360 190 96 49 19 805 91 29 315 205 6649 Trader to Public 189 728 269 61 178 79 50 132 86 27 171 40 201 81 54 14 4 362 52 10 156 86 3030 Trucks 2016 Public to Trader 62 590 251 16 92 22 26 77 35 20 118 20 106 73 31 7 224 38 4 71 81 1964 Public to Public 359 1731 498 107 384 120 75 245 157 76 268 78 359 190 80 45 10 925 81 34 368 201 6391 Trader to Public 112 717 266 43 157 54 57 96 70 27 143 36 146 52 49 25 7 315 53 10 125 77 2637 Trucks % change Public to Trader 58.1 21.7 4.8 12.5 14.1 31.8 57.7 10.4 48.6 40.0 36.4 75.0 28.3 8.2 71.0 -28.6 31.3 36.8 75.0 19.7 6.2 23.7 Public to Public -3.6 7.2 16.7 1.9 12.5 6.7 45.3 9.4 28.7 15.8 4.1 17.9 0.3 0.0 20.0 8.9 90.0 -13.0 12.3 -14.7 -14.4 2.0 4.0 Trader to Public 68.8 1.5 1.1 41.9 13.4 46.3 -12.3 37.5 22.9 0.0 19.6 11.1 37.7 55.8 10.2 -44.0 -42.9 14.9 -1.9 0.0 24.8 11.7 14.9
✓ Control & manage your Trader Network stock 'Take control with Dealer ✓ Paperless change of ownership transactions Dashboard' ✓ Create wholesale vehicle transactions ✓ Total vehicle securities management ✓ Mobile optimised services
AUTOTALK APRIL 2017 | www.autotalk.co.nz | 33 STATSTALK TRUCKSBIKES
Bikes go against market surge
he rest of the ve- Yamaha was second on Yamaha MT-03 LA on 17 and market boomed. Results for hicle market might be 89 bikes, up 30.9% for an the Harley Davidson Street the segment were up 58.3% Tbooming but motor- 11.5% stake, followed by Har- 500 on 15. to 266 units. cycle sales have slumped. ley Davidson, up 18% with 72 Tied for fifth were the Pi- Harley Davidson topped New registrations for the for a 9.3% market share. aggio Zip 50 and the Suzuki the market on 97 bikes, up month were down 8.4% to Honda was fourth for the GN125H. 67.2% for a 36.5% share. 773 from 844 a year ago. month on 63, followed by Honda was second on 27, So far for 2017 registrations Kawasaki on 58. Massive jump for used bikes up 107.7% for a 10.2% stake, total 2312 units. The TNT Roma 2T was While new bike registra- while BMW in third was up Suzuki continues to lead again the most popular mo- tions struggled, the flow of 400% to 25 bikes for a 9.4% the new market with 118 bikes torbike on 26 units, followed used import bikes into the market share. but took a 5.6% hit over last by the Suzuki UZ50 on 24. March when it registered 125. The learner-approved It holds 14.3% of the market. bikes were next with the
A A I HOT E S www.autotalk.co.nz
S REE
NEW BIKE MODELS MAKE MODEL MAR '17 TNT MOTOR ROMA 2T 26 SUZUKI UZ50 24 NEW BIKE MAKES YAMAHA MT-03 LA 17 MAR YTD MAR % Market VEHICLE MAKE HARLEY DAVIDSON STREET 17 STREET 500 15 '17 '17 '16 Change Share % PIAGGIO ZIP 50 2T 14 SUZUKI 118 386 125 -5.6 15.3 SUZUKI GN125H 14 YAMAHA 89 268 68 30.9 11.5 SUZUKI GW250Z INAZUMA 13 HARLEY DAVIDSON 72 235 61 18.0 9.3 ADLY GTA-50 11 HONDA 63 185 86 -26.7 8.2 FACTORY BUILT LINTEX CITY MASTER 10 KAWASAKI 58 124 43 34.9 7.5 HONDA CBR 300 10 TRIUMPH 57 133 54 5.6 7.4 KTM 29 92 51 -43.1 3.8 USED BIKE MAKES TNT MOTOR 29 94 37 -21.6 3.8 MAKE MAR '17 MAR '16 % CHANGE MARKET APRILIA 27 70 20 35.0 3.5 VESPA 26 57 30 -13.3 3.4 HARLEY DAVIDSON 97 58 67.2 36.5 BMW 24 71 26 -7.7 3.1 HONDA 27 13 107.7 10.2 PIAGGIO 17 63 31 -45.2 2.2 BMW 25 5 400.0 9.4 ADLY 16 34 12 33.3 2.1 YAMAHA 22 10 120.0 8.3 FACTORY BUILT 15 53 22 -31.8 1.9 TRIUMPH 20 21 -4.8 7.5 MOPED 15 37 7 114.3 1.9 DUCATI 19 14 35.7 7.1 FORZA 12 42 16 -25.0 1.6 SUZUKI 12 10 20.0 4.5 KYMCO 12 26 12 0.0 1.6 KAWASAKI 9 7 28.6 3.4 PGO 11 34 15 -26.7 1.4 MOTO GUZZI 7 2 250.0 2.6 PEUGEOT 10 31 8 25.0 1.3 KTM 6 6 0.0 2.3 ZNEN 10 20 10 0.0 1.3 OTHER 22 22 0.0 8.3 OTHER 63 257 110 -42.7 8.2 TOTAL 266 168 58.3 100.0 TOTAL 773 2312 844 -8.4 100.0
34 | AUTOTALK APRIL 2017 | www.autotalk.co.nz STATSTALK TRUCKS
Isuzu Trucks charging ahead Vehicle Inspection NZ
ew Zealand’s market chassis registrations jump last Trucks saw 38 heavy-duty leader Isuzu Trucks is month from 20 to 45. Fiat fol- truck registrations, 50 medi- drivers because all they need Ncharging ahead with lowed with 34 units registered, um-duty registrations and 40 to do is put fuel in and drive,” 128 new trucks registered in up from 13 at the same time light-duty registrations. Muir says. March 2017. last year. “The medium-duty 9 to 23 “There’s no added com- In the year-to-date Isuzu In seventh place on the ta- tonne market is taking off yet plexity around AdBlue or Trucks leads the over 3500kg ble, Kenworth had 27 registra- again; it was also very healthy regeneration of a diesel par- GVM truck and bus chassis tions, up from the 19 in March last year too,” Muir says. ticulate diffuser.” market with 295 units regis- last year. MAN followed, also The company is having a tered, up from 243 in the pre- with 27 new truck registra- good year, with a 40% share Used trucks improve year on vious corresponding period. tions, up from 17 in the previ- of the truck market, 10% up on year Fuso took second place ous corresponding period. last year, having grown by 58 The imported used truck with 102 new truck and bus In ninth place Iveco’s units year-on-year. and bus market over 3500kg chassis registered in March, up March 2017 tally increased to Muir attributes its perfor- GVM saw a significant im- from 50 units at the same time 18 from 15 at the same time mance in the medium duty provement in March 2017 reg- last year. last year, while UD Trucks segment in March to the in- istrations, up from 150 units Fuso is also placing slipped to 18 this year from 19. troduction of 14 new F-Series in the previous corresponding second year-to-date in the At number 11, DAF Trucks Euro-5 vehicles to the range period to 231. over 3500kg GVM truck and saw its March 2017 registra- last year. The F-Series has a Isuzu also leads the im- bus chassis sector, with 232 tions rise to 17 from 12 last non-DPD emission system ported used truck market with registrations, up from 102 in year. that doesn’t require AdBlue or 55 registrations last month, the previous corresponding any maintenance for the life of followed by Toyota on 50, period. Having a very good year the vehicle. Hino on 41, and Mitsubishi Volvo followed in third Isuzu Trucks NZ general The range could fit rental Fuso on 27. with 65 truck and bus chassis manager Colin Muir wasn’t fleets, metro curtain-siders, Year-to-date, Isuzu leads registrations, up from 45, and expecting growth in all three flat decks, box bodies, horse imported used truck registra- fourth-placed Hino improved truck categories for 2017, boxes and truck-based buses. tions with 133, up from 87 in with 53 units for March 2017, saying he had earlier believed “These vehicles are very the previous corresponding up from 48 last March. growth would only occur in easy to operate and are prov- period, followed by Toyota Fifth-placed Mercedes- the heavy-duty segment. ing popular with both rental on 103, up from 88, and Hino Benz saw its truck and bus For March 2017, Isuzu fleets, non-traditional trans- on 91, up from 49 at the same NEW TRUCK MAKES (OVER 3500KG) port operators and companies time last year. with multiple drivers and relief MAR MAR % YTD YTD MAKE MARKET '17 '16 CHANGE '17 '16 USED TRUCKS MAKES ISUZU 128 128 0.0 21.5 295 243 MAR MAR % YTD YTD MAKE MARKET FUSO 102 50 104.0 17.2 232 102 '17 '16 CHANGE '17 '16 VOLVO 65 45 44.4 10.9 118 81 ISUZU 55 37 48.6 23.8 133 87 HINO 53 48 10.4 8.9 137 118 TOYOTA 50 36 38.9 21.6 103 88 MERCEDES-BENZ 45 20 125.0 7.6 85 67 HINO 41 26 57.7 17.7 91 49 FIAT 34 13 161.5 5.7 52 53 MITSUBISHI 27 13 107.7 11.7 68 54 KENWORTH 27 19 42.1 4.5 52 63 NISSAN 17 9 88.9 7.4 39 41 MAN 27 17 58.8 4.5 49 42 CHEVROLET 5 1 400.0 2.2 8 2 FIAT 5 3 66.7 2.2 8 13 IVECO 18 15 20.0 3.0 20 37 MAZDA 5 2 150.0 2.2 12 7 UD TRUCKS 18 19 -5.3 3.0 55 57 MERCEDES-BENZ 4 2 100.0 1.7 10 5 DAF 17 12 41.7 2.9 45 59 IVECO 3 1 200.0 1.3 6 7 OTHER 60 61 -1.6 10.1 269 195 OTHER 19 20 -5.0 8.2 55 47 TOTAL 594 447 32.9 100.0 1409 1117 TOTAL 231 150 54.0 100.0 537 400
Talk to the specialists about entry certification - fast, efficient, professional Vehicle Inspection NZ 0800 GO VINZ (468 469) www.vinz.co.nz
AUTOTALK APRIL 2017 | www.autotalk.co.nz | 35 TRIBUNALTALK
Aussie write-off cases denied
Martin Swim School Ltd told him the vehicle was a drew the purchaser’s attention Gillanders v Precision v International Trading statutory write-off and said to the fact that the vehicle had Enterprises Ltd, trading as Company Ltd he would not have bought it if been imported damaged. He Precision Autos n August 2013, a busi- he had been told it had been said he also told the purchas- In August 2016, the pur- ness paid $64,220 for a written off. er’s son when he inspected chaser agreed to buy a 2014 I2010 Audi Q5 TDI from His son, who lives closer to the vehicle. Holden Commodore VF SS-V the trader. The vehicle was the dealership, inspected the “Although this conversa- Redline vehicle for $46,980 an Australian import and had vehicle and reported it was in tion took place over three from the trader. The vehicle, covered 17,762km at the time good condition. years ago I can state clearly an Australian import, had of sale. The purchaser said one of that I did tell the purchaser’s 6,372kms on its odometer at The purchaser’s director the things that attracted him son that the vehicle was the time of sale. was aware when he bought to the vehicle was its price, purchased as an ‘insurance The purchaser said he the vehicle that it had been which he told the assessor, write off’ when explaining the was aware when he bought damaged in Australia, im- in answer to a question, was damaged vehicle clause and the vehicle that it had been ported as a damaged vehicle $5,000 to $10,000 less than this is why the vehicles are damaged in Australia, repaired and repaired in New Zealand. a comparable New Zealand often 20% cheaper than other and imported as a damaged The director said he saw new Audi Q5. similar vehicles on Trade Me. vehicle into New Zealand and the vehicle advertised on The purchaser said in June I explain this to every single that further repairs were done Trade Me in July 2013. He did 2016 he arranged to trade the purchaser of vehicles that I to it in New Zealand. not produce a copy of the vehicle through Wellington deal with.” However, he said he was Trade Me advertisement but car dealer Armstrong Prestige The purchaser maintained not told by the trader when one produced by the trader and was orally offered $40,000 his loss was the difference be- he agreed to buy the vehicle contained the statement: “Our for it. But when Armstrong tween the current value of the that it had been a statutory company imported this car Prestige obtained a vehicle vehicle if it had not been writ- write-off in Australia. He with light damage to front left information report it found the ten off, which according to claimed the trader misled him guard. Car has been repaired vehicle had been flagged by the car jam report is $49,800, by failing to disclose that the with factory new genuine NZ Transport Agency as previ- less the sum of $17,000 for vehicle had been a write-off. parts and is now as good as ously written off. which the purchaser was able The trader said it disclosed new. Please call or txt for Armstrong Prestige then to sell it to a wholesaler, or the fact that the vehicle had more details.” informed the purchaser that $32,800. been damaged in Australia and The director, who lives in it would not be prepared The tribunal found the provided the purchaser with Gisborne, called the trader’s to trade the vehicle with a interactions between the colour photographs show- salesman and spoke to him view to selling it in its used two parties clearly showed ing the extent of the damage about the vehicle. The sales- car yard but could obtain the purchaser would have before it was repaired. The person told the director the $17,000 for it from a vehicle been at least aware that the trader also said its salesman vehicle had been imported wholesaler. car was an ‘insurance write told the purchaser, before he damaged from Australia and The purchaser produced off’. He also signed a CIN agreed to buy the vehicle, that sent copies of photographs a copy of the VIR and also a card noting the vehicle was it had been a statutory write- showing the damage. copy of a car jam report which imported damaged. off. The trader denied it misled The salesperson was not showed the vehicle was de- The tribunal noted the the purchaser regarding the able to attend the hearing but clared a statutory write off on buyer knew he was getting a vehicle’s history. submitted a statement saying October 22, 2013, two months cheap car. The purchaser said he saw he told the purchaser’s direc- after the purchaser bought “The purchaser knew that the vehicle advertised on tor during a phone call that the vehicle. That was probably he was buying the vehicle Trade Me in August 2016 and the vehicle had very slight done by NZ Transport Agency. probably as much as $15,000 went to inspect and test drive damage to the front left side The purchaser says he was cheaper than he could buy a it at the trader’s premises. He and how insurance compa- not aware consumers could three-year-old New Zea- said the trader’s sales staff nies in Australia often wrote obtain a VIR or car jam reports land new Audi Q5 with only told him the vehicle was an off cars under a customer’s on a vehicle. 17,762kms on its odometer Australian import and that it “right of a new replacement” The trader said his sales- and thus could have reason- had been accident damaged policy. person listed the vehicle for ably expected that the vehicle in Australia and repaired. His statement said he ex- sale in July 2013. He said he had probably been written off He acknowledged he had plained that it was his opinion did not talk to the purchaser in Australia,” the tribunal said. been sent copies of seven that is what most likely hap- until August 2013 when he It found the trader had not colour photographs of the pened to this vehicle. The pur- supplied him with the vehicle been misled and declined his vehicle showing the damage it chaser denied the salesperson and the CIN. At that time he application. Continued on page 37
36 | AUTOTALK APRIL 2017 | www.autotalk.co.nz TRIBUNALTALK
Continued from page 36 to the vehicle’s damaged left the vehicle, that it had been a given the opportunity to com- had sustained. rear in Australia were found statutory write-off in Australia. ment on the evidence given The purchaser said he to be of poor quality and spot When the purchaser returned by the trader, did not chal- thought the vehicle was weld upgrades were done on to express his annoyance at lenge or disagree with it. about $8000 cheaper than a the vehicle in New Zealand. finding the vehicle had been “I am in no doubt that the comparable New Zealand new The vehicle had a pre-reg- a write-off, the trader said he purchaser was fully aware vehicle of the same age, mile- istration check in March 2016 reminded the purchaser he that the vehicle had been age and specification although and was registered and sold to had disclosed that information imported from Australia and the tribunal’s assessor said he the purchaser in August 2016. to him before he agreed to that it had been damaged thought the vehicle was prob- The salesman who sold the buy the vehicle. and repaired by the trader,” ably closer to $14,000 cheaper. vehicle gave evidence that he The tribunal found the the tribunal said. The purchaser said the told the purchaser in August trader’s evidence credible and It rejected the purchaser’s vehicle offer-and-sale agree- 2016, before he agreed to buy noted the purchaser, who was claim. ment he signed contained a special condition stating “customer is aware of Aus- tralian damage auction of this vehicle” but said he was not told the vehicle was a write- off and he would not have bought it had he known that. In early November 2016, after the vehicle had trav- elled another 10,000kms, the purchaser tried to trade in the vehicle on a used vehicle at Tristram European. Tristram European told the purchaser that the vehicle had been flagged as a write-off and its value was only $30,000 as a trade-in. The purchaser Lake Taupo Port Calls Tokyo Car 1708 Carrera 1709 Tokyo Car 1711 did not provide any evidence 1710 (apart from the oral Tristram Osaka 16 Apr 3 May 17 May 2 Jun European quote) to show what loss he had suffered. Nagoya 17 Apr 4 May 18 May 3 Jun The purchaser visited the Yokohama 19 Apr 5 May 19 May 4 Jun trader later in November Auckland 7 May 21 May 6 Jun 21 Jun 2016 to express his annoy- Wellington 11 May 24 May 10 Jun 25 Jun ance at finding the vehicle had been a write-off. The Lyttelton 10 May 22 May 9 Jun 19 Jun trader reminded the purchas- Nelson 11 May 29 May 10 Jun 20 Jun er that it had disclosed the vehicle had been a write-off PORT TO DOOR SERVICE INCLUDING: but still made the purchaser three offers: first, to trade in MPI Border inspection NZ Customs clearance the vehicle on another car, second to sell it on the pur- Odometer certification Delivery Nationwide chaser’s behalf or, third, to Digital Photography for Insurance buy it back from the purchas- er for $41,000. The purchaser prior sales in NZ rejected all three offers. The trader says it bought the vehicle at auction in Victoria, Australia where it was a statutory write-off. The www.armacup.com vehicle was repaired for about $NZ6000 in Australia. It was shipped to New Zealand and border-checked in December 2015. The repair welds done
AUTOTALK APRIL 2017 | www.autotalk.co.nz | 37 DIARYTALK
group will leapfrog rival Renault to become Europe’s second- March 9 THE ranked carmaker after Volkswa- AutoTalk’s gen by market share. ACCC takes court group editor New Mini lands in NZ action against Audi Scott Morgan DIARY over emission claims looks at the The second generation Mini
Scott Morgan Scott The Australian Competition and month gone by Countryman will be available in Consumer Commission (ACCC) on AutoTalk.co.nz New Zealand from this month. The Countryman Cooper is has initiated proceedings in the priced from $44,900, while the Federal Court against Audi AG, CH-R compact SUV has been Cooper S starts at $52,900 plus and its Australian subsidiary Audi given a five star safety rating by on-road costs. Australia over allegations the car- March 1 the Australasian New Car Assess- It boasts a helmet-style roof, maker lied to consumers about ment Program (ANCAP). upright rear lights, hexagonal ra- emissions rates in key models. Takata pleads guilty to “The C-HR is an example diator grille and large headlamps. It alleges that Audi AG and fraud of an affordable model which On the inside, it has more Audi Australia engaged in Japanese auto parts maker meets high levels of safety in room with five fully-fledged misleading or deceptive con- Takata has pleaded guilty to all areas of assessment,” says seats and 450 litres of boot duct, made false or misleading fraud and will pay a $US1 billion ANCAP chief, James Goodwin. space, which can be extended representations and engaged ($NZ1.39 billion) penalty for The Toyota C-HR performed to 1390 litres. That is 220 litres in conduct liable to mislead installing defective airbags in mil- well in each area of assessment. more than the previous model. the public in relation to certain lions of its cars. Good or Acceptable occupant diesel vehicle emission claims. Takata admitted hiding protection scores were seen New Lexus LS 500h The watchdog also claims evidence that shows its airbag across body regions in each of revealed that German parent company inflators can explode with too the destructive crash tests. The full hybrid Lexus LS 500h Volkswagen (VW) was knowingly much force, hurling shrapnel sedan has been unveiled to involved in this conduct. into drivers and passengers, ac- the world at the Geneva Motor Palmerston North cording to reports by Yahoo. March 3 Show. The inflators are blamed for at Its design boasts a long- dealer takes top award least 16 deaths worldwide – 11 of New tech will help wheelbase four-door sedan Palmerston North’s Palmfeild them in the US – and more than prevent collisions with a low, coupe-like profile. Motors has been named the Mazda Dealer of the Year for 180 injuries. New semi-autonomous vehicle Japanese aesthetics and 2016 at the brand’s annual dealer technology by Volvo to be craftsmanship traditions have Lexus lays out reasons conference. revealed at the Geneva Motor been used inside the cabin, fo- Retiring Mazda New Zealand for growth Show will help prevent head-on cusing on “progressive comfort.” managing director Andrew Lexus New Zealand says its collisions That includes multiple power Clearwater believes the team growth in the luxury car market The technology, known as adjustment, heating, cooling and at Palmfeild Motors exempli- comes down to a combina- Oncoming Lane Mitigation, will massage functions in the front fies what it means to deliver tion of initiatives like its optional automatically steer vehicles out and rear seats. a fantastic Mazda customer hybrid powertrain and impressive of the path of oncoming cars if Chief engineer Toshio Asahi experience. styling. they are travelling in the wrong says developing the flagship “Rob Ryan and his team are In New Zealand sales rose a lane. model required a shift in thinking. committed to delivering out- record 12% last year to 720, mir- Volvo’s New Zealand general standing results in all areas of the roring an increase in sales for all manager Coby Duggan says the business,” Clearwater days. They major markets. company’s research into collision March 8 go above and beyond to ensure Steve Prangnell, Toyota avoidance systems has shown their customers receive excep- New Zealand general manager they can reduce some types of JLR comes to the tional levels of service which is of sales, says the results show crashes by 45%. rescue with Project the Lexus brand has growing highlighted by the number of appeal. PSA Group to buy Hero customers who return to buy “They appreciate the Jaguar Land Rover Special their next Mazda vehicle.” GM’s Opel brand Vehicle Operations (SVO) has leading-edge look they get with France’s PSA Group is set to a Lexus. The new sharp lines, designed and engineered a new announce a deal to buy Opel Land Rover Discovery complete March 10 spindle grille, arrowhead head- from General Motors after today lamps and precise proportions with aerial drone for use by the striking an agreement with the Austrian Red Cross. Audi fights back over are bold yet simple and that is a US carmaker. very appealing design aesthetic ‘Project Hero’ was revealed ACCC court action The maker of Peugeot, at the Geneva Motor Show. to many luxury consumers. Audi Australia will seek to review Citroen and DS cars will hold SVO collaborated with the claims made by the Australian a press conference with GM, Austrian Red Cross to develop Competition and Consumer at which the transaction is a Land Rover that will be trialled March 2 Commission that it hid the levels expected to be presented after by their emergency response of diesel emissions on key Audi Reuters reported that a deal had teams. It is hoped it will help the Toyota C-HR scores models. been struck between the two Red Cross save lives by speeding It will also defend class ac- five-star safety rating automakers. up response times to disasters. The newly released Toyota By acquiring Opel, the French tion suits brought by private Continued on page 39
38 | AUTOTALK APRIL 2017 | www.autotalk.co.nz DIARYTALK
been filed against a current and scandal. Continued from page 38 plaintiffs. a former employee of Eroad by The carmaker is likely to see March 17 “The ACCC alleges that Audi The Financial Markets Authority heightened competition in Eu- AG and Audi Australia engaged (FMA). rope after Peugeot maker PSA Record sales for new in misleading or deceptive It is alleged that the current Group agreed this month to buy Suzuki models conduct, made false or mislead- Eroad employee texted the for- General Motors’ Opel business A wider range of new Suzuki ing representations and engaged mer employee with confidential to create a stronger second models led by the innovative in conduct liable to mislead information about Eroad’s per- player in the region behind VW. Ignis and S-Cross five-door the public in relation to certain formance up to 30 September Fiat Chrysler Automobiles hatchback is boosting demand diesel vehicle emission claims, 2015, the NBR reports. (FCA) boss Sergio Marchionne in New Zealand. and that Volkswagen Group AG The former employee then said last week that the deal might “Both the all-new Ignis and was knowingly concerned in this traded 15,000 Eroad shares. eventually persuade VW to seek revitalised S-Cross are well conduct,” the ACCC says. a tie-up with his own company, exceeding targets and are key a suggestion that was swiftly models to our strong start to Renault Trezor EV March 14 rejected by VW. 2017,” Suzuki New Zealand marketing general manager takes home Concept Heartland share plan Economy still looking Car of the Year award Gary Collins says. oversubscribed good “Some dealers are reporting The Renault Trezor has been A $20 million Share Purchase Kiwis spent more on importing the highest levels of enquiry on voted 2016’s Concept Car Plan (SPP) from Heartland Bank cars and parts in the latest quar- the five-door Ignis than they Design of the Year, based on the has closed oversubscribed, with ter, with overall goods imports have ever experienced with any votes of a 20-strong judging the demand delighting the bank increasing $127 million. other model,” he says. “And the panel. which is a big automotive lender. This is among figures new S-Cross Prestige model The Trezor is a fully electric The bank is pleased with released by Statistics New with the lively and efficient coupe which can accelerate shareholders’ endorsement of Zealand, showing the country Boosterjet engine is proving a from 0-100kmh in less than plans to grow and invest in its earned more income from great success.” four seconds. digital strategy. overseas investments in the De- The car regenerates power Stemming from a Canterbury cember 2016 quarter. It resulted using the Renault Formula E base, Heartland has developed in the lowest current account braking system, while each of March 20 from various mergers and ac- deficit since March 2014. its electric motors has a cooling quisitions to gain bank registra- That’s an indication the system. Jeep Renegade 75th tion in December 2012, with overall economic picture looks positive. anniversary launch branches in Auckland and other A new Jeep Renegade 75th an- March 13 main centres. niversary edition pays tribute to Audi Excellence March 16 the World War II Willys MB Jeep. Lost car remote The new Renegade will also Awards Former BMW design provide a new entry point for charge breaches Dealer achievements were the smallest Jeep at $34,990 consumer rights, celebrated at the seventh An- chief nabbed by plus on road costs. tribunal rules nual Audi Excellence Awards on Infiniti That’s aimed to complement Toyota New Zealand has been March 11. The former head of BMW design the luxury of the Jeep Renegade found to have broken consumer These covered sales, parts, Karim Habib has been appointed Limited and the off road perfor- rights laws when it charged an finance, service and customer to lead Infiniti’s design team mance of the Trail Rated Jeep Auckland man $525 to replace a satisfaction across nine Audi from July. Renegade Trailhawk. lost vehicle remote. dealerships nationwide. Habib has a track record in “The Jeep Renegade 75th Damian Funnell, who owns Giltrap Audi (Auckland) won automotive design for several Anniversary is a tribute to the Choice Technology, took action the Metro Dealer of the Year premium car brands, including unique and remarkable history of after dealership Armstrong award for a second consecutive BMW and Daimler AG. Jeep that was forged in war and Motor Group charged him $475 year. The dealership also re- He will be based at the com- went on to produce a long line plus a $50 programming fee to ceived the C & D Segment Sales pany’s technical centre in Atsugi, of vehicles, of which the Ren- replace the lost Estima remote, Manager of the Year and Sales Japan and lead the global Infiniti egade is the latest,” Jeep New Stuff reports. Specialist of the Year awards. design teams in Japan, China, Zealand chief executive officer Funnell says the components the United States and England. David Smitherman says. that made up the key could be bought and assembled for about March 15 Car key costs Hyundai i20 gets four- $33. By comparison, keys for pensioner $1400 star ANCAP rating American-brand vehicles are VW mulling merger The debate over how much a The Hyundai i20 has fallen available from third-party suppli- with FCA on replacement car key should cost behind other cars in the brand’s ers for between $30 and $100. Dieselgate fallout continues after a Geraldine re- range after receiving an Aus- tiree was charged $1411 for one. tralasian New Car Assessment Current and former Volkswagen has left the door open to a potential tie-up with Dave Doy told Stuff that’s Program (ANCAP) four-star Eroad employees Fiat Chrysler or another rival, as a how much Armstrong Honda safety rating. charged with insider drop in operating profit showed in Timaru billed him for a spare By comparison, the Hyundai key to his 2009 Honda Fit. Ioniq, Audi A5 and Volvo S90 all trading the challenges it still faces 18 months on from its emissions received five-star ratings in the Insider trading charges have Continued on page 40
AUTOTALK APRIL 2017 | www.autotalk.co.nz | 39 DIARYTALK
“Be sure you get two keys. manipulated its diesel engines land Airport branches were Continued from page 39 Ask for a second one as part to cheat on emissions tests. broken into early on March 25. latest results released. of the (purchase) negotiation However, Daimler has denied Then early on March 27, bur- AA Motoring Services general because they can be expensive the allegations saying its cars glars again made their way into manager Stella Stocks says the to replace, so look after them,” have been successfully checked the Mt Wellington branch but result will be disappointing for AA motoring services network by Germany’s motor authority failed to get into the airport site. consumers who have come to support manager Philip Collings and transport ministry. expect much on the safety front told Stuff. from the Korean marque. March 30 New Kia Rio chasing March 27 March 22 broad target audience Ford issues recall Kia New Zealand says the latest French emissions notice after fire Changes needed to generation of its Rio light car fraud investigation Ford is recalling nearly 1000 improve NZ transport will appeal to younger females clears Opel, but not vehicles at risk of catching fire. as well as empty nesters and re- One News reports 911 Ford system: OECD tirees who want a vehicle suited others. Kugas built between 2012 and Road tolls and congestion to the urban environment. French investigators have 2014 and 61 Fiesta STs built charges are just two of the rec- Last year Kia New Zealand cleared Opel, but not four other between 2013 and 2015 are ommendations put forward by enjoyed 62% growth, and gen- vehicle brands sold in France, being recalled. the OECD to help improve New eral manager Todd McDonald following a probe into diesel The recall follows an incident Zealand’s transport system. is bullish about the brand’s emissions. which saw a 2013 Ford Kuga The end of tax breaks for continued success in the mar- France’s consumer fraud catch fire in December last year. company cars and carparks ket as more new products such watchdog says it has closed and less diesel vehicles are as the new Picanto micro car, its investigation into diesel Possible ASX listing also high on its agenda, as laid and the Stinger sports sedan emissions by Opel cars, having for Turners out in its latest environmental arrives this year. found no “facts constituting Turners Limited is eyeing a dual performance review, Stuff But for now, the focus is on an infraction of fraud,” and will listing on the Australian Stock reports. the new Rio hatchback which take no further action against Exchange (ASX) in 2018. The report says charges offers a new 74kW and 133Nm it. The company revealed the like tolls, otherwise known as 1.4-litre Kappa petrol engine, a The DGCCRF investigation, move as part of its latest up- road pricing, along with a bet- six-speed manual or four-speed part of a wider survey carried date to the NZX, where is also ter mass transit service would automatic transmission. out in the wake of the Volk- predicting a Net Profit Before help improve efficiency of the swagen diesel test-cheating Tax of about $24 million for the transport network and reduce Quest Insurance and scandal, “did not bring to light 2017 financial year. greenhouse gas emissions and any evidence of fraud”, the Janssen Insurance Chief executive Todd Hunter air pollution. government agency says. join forces says the company has made Treemendous help Geneva Finance subsidiary Cop this bill good progress on a number of initiatives, including the integra- Mazda is marking a milestone of Quest Insurance has entered More than $12 million has gone tion of Buy Right Cars and Auto- putting greenery in schools. into a supply agreement with on police car repairs in the past sure insurance into its business This year is the 10th anniver- Janssen Insurance for the dis- five years. over the last six months. sary of the Treemendous School tribution of all of Quest’s motor Since 2012, $12,589,001.14 Makeover initiative, a joint vehicle related products in New of taxpayers’ money has been action between public charity Zealand. spent on repairs for 5384 trust the Mazda Foundation and Quest expects to see a sig- crashes or incidents in police the Project Crimson Trust. nificant lift in market share and vehicles, figures released under To celebrate, five schools profitability as a result. the Official Information Act instead of the usual four were Janssen Insurance Limited show, Stuff reports. selected for a $10,000 makeover, has a particular focus on me- Last year was the most ex- and to create an outdoor educa- chanical breakdown insurance. pensive in the five-year period, Register for tional space through the planting with 1339 reported crashes or of native trees. March 24 incidents costing $3,211,370.33. FREE news updates March 23 Daimler probed March 29 on diesel fraud Receive Insist on second key allegations VINZ boss encourages when buying a car: AA Daimler AG employees are vigilance after break- three-weekly The Automobile Association is under investigation by German ins news alerts advising people to secure a sec- prosecutors over diesel-manip- Vehicle Inspection New Zealand ond key as part of the deal when ulation allegations, according to (VINZ) chief executive Gordon to your email buying a car. reports. Shaw can’t understand the weekly That is after a string of cases German newspaper Die Zeit reasoning behind repeated where people were charged up reports that a Daimler worker break-ins at its two Auckland to $1400 for a spare key came testified to Stuttgart officials branches. www.autotalk.co.nz to light. that the company may have Its Mt Wellington and Auck-
40 | AUTOTALK APRIL 2017 | www.autotalk.co.nz AUSSIETALK
AUSSIE TALK AutoTalk’s senior PSA Group agreed this month Aussie journalist to buy General Motors’ Opel March 28 Max Pichon looks DIARY business to create a stronger back at the major stories in the past second player in the region Nissan boss frustrated Max Pichon Max month on our behind VW. with Australian Austrailian Fiat Chrysler Automobiles AutoTalk website (FCA) boss Sergio Marchionne Government – autotalk.com.au Nissan Australia boss Richard said last week that the deal Emery has labelled industry (700 basis points higher – or might eventually persuade dealings with the government March 1 more), and thereby earn a VW to seek a tie-up with his as “amateur hour”. much higher commission. own company, a suggestion “My attitude is the govern- MTAQ at odds with that was swiftly rejected by ment, not just politicians, Qld Govt on Sunday VW. but government bureau- March 9 cracy doesn’t understand our trade for dealers industry or the complexity Queensland dealer groups ACCC takes court March 16 of opportunity for them to and the Motor Trade Asso- action against Audi influence how people buy ciation Queensland (MTAQ) over emission claims Former BMW design cars, the age of our car park, have expressed their concern the efficiency of our car park – The Australian Competition chief nabbed by at the possibility of car yards they take a very shallow view,” and Consumer Commis- opening for business on Infiniti Emery told CarAdvice. Sundays. sion (ACCC) has initiated The former head of BMW proceedings in the Federal “Ours is a complex busi- The Queensland Govern- design Karim Habib has been ness, with huge corporations ment has announced sweep- Court against Audi AG, and appointed to lead Infiniti’s globally, that works with gov- ing reforms to trading hours, its Australian subsidiary Audi design team from July. ernments around the world. which would mean car yards Australia over allegations the Habib has a track record in could be open for business on carmaker lied to consumers automotive design for several It’s somewhat amateur hour Sundays. about emissions rates in key premium car brands, including when our industry deals with The review, conducted by models. BMW and Daimler AG. the government on industry former speaker John Mickel, It alleges that Audi AG and He will be based at the matters.” Audi Australia engaged in found many trading hours company’s technical centre regulations in the state did misleading or deceptive con- duct, made false or misleading in Atsugi, Japan and lead the not pass the “common-sense global Infiniti design teams March 30 test.” representations and engaged in conduct liable to mislead in Japan, China, the United ATA chairwoman the public in relation to certain States and England. Noelene Watson March 6 diesel vehicle emission claims. The watchdog also claims steps down ASIC bans flex that German parent company March 23 Noelene Watson will retire as the Australian Trucking As- commissions in car Volkswagen (VW) was know- ingly involved in this conduct. Former luxury car sociation (ATA) chairwoman finance market head appeals jail at its annual general meeting The Australian Securities and on April 5. Investments Commission sentence March 15 Matthew Duncan, a former says it will prohibit ‘flex com- Watson was first elected chief executive of luxury car missions’ in the car finance VW mulling merger as the association’s chair- market. The prohibition will retailer Trivett, is appealing with FCA on his jail sentence after being woman in 2014, and re- still allow lenders to pay other elected last year. She is the types of commissions to car Dieselgate fallout convicted in a Sydney court of high-range drink driving, managing director of Don dealers. Volkswagen has left the door driving without carrying a li- Watson Transport, one of Flex commissions are open to a potential tie-up cence and refusing to submit Australia’s leading refriger- common in car finance but with Fiat Chrysler or another to a breath-test. not generally found in other rival, as a drop in operating ated logistics companies. He was sentenced in the markets. profit showed the challenges It’s time to retire from the Downing Centre Local Court Flex commissions allow it still faces 18 months on demanding role and hand to a minimum eight months’ car dealers to arrange car from its emissions scandal. over to another industry jail, with a maximum term of The carmaker is likely to leader, Watson says. loans at a higher interest rate 15 months, The Sydney Morn- see heightened competition than the lowest available rate ing Herald says. in Europe after Peugeot maker
banner to come Register for FREE news updates -Receive thrice-weekly news alerts to your email THE VEHICLE DEALER’S NEWS SOURCE autotalk.com.au
AUTOTALK APRIL 2017 | www.autotalk.co.nz | 41 DIESELTALK
ing New Zealand dealerships members of the community under the Van dealer of the gaining a qualification and year format; in what was a fit- employment. Downer and DIESELtalk editor ting recognition of a fantastic WDC are partners of the Wai- Robert Barry year for the network. kato District Alliance (WDA), looks at the month DIARY gone by on a joint venture managing dieseltalk.co.nz and maintaining the district’s Robert Barry Robert -daily news for the March 13 roading assets. heavy transport and The Downer Basics Civil equipment sectors. Brisbane Truck Show Apprenticeship Programme tickets now on sale aims to attract capable people owns with Greater Welling- into the industry and give Tickets for the 2017 Brisbane ton Regional Council. them career pathways along March 1 Truck Show to be held at the After earthquake provisions with industry qualifications. and fair value adjustments to Brisbane Convention and Ex- Freightliner’s top property, the result is a loss of hibition Centre on May 25-28, dealers honoured at $35.7 million, with port land are now on sale. The Brisbane Truck Show March 29 awards night also written down by $50 mil- lion in value. is presented by Heavy Vehicle Freightliner has celebrated its Industry Australia (HVIA) Fulton Hogan first- best performers at its annual every two years. half earnings jump Dealer of the Year Awards in March 6 The 2017 show will feature 13% Melbourne, with the Kiwis more trailers than ever before claiming some success. Christchurch-based civil con- Hi-Vis woman taking with expanded displays and struction firm Fulton Hogan is Auckland-based Kelly new exhibitors from all over Henshaw took out Service on dominant male reporting its first-half pre-tax Australia confirmed. earnings increased by 13% as Manager of the Year for his industry dedication to outstand- its operations track ahead of In the spirit of International ing ownership experience, expectations. Women’s Day (March 5) Ellie March 21 while Christchurch’s Prestige According to Business- Pugh (17) is carving herself a Commercial Vehicles was the Desk, profit before tax rose to successful career in the en- Rail safety campaign Metro Dealer of the Year Run- $112 million in the six months ergy sector. ner Up. wins top awards ended December 31 on rev- The annual ‘Girls with Daimler Truck and Bus A “Conscious Crossing” rail enue of $1.6 billion. Hi-Vis’ initiative driven by managing director, Daniel safety campaign has won the In a company statement, the Infrastructure Industry Whitehead, and Freightliner supreme award at the Axis outgoing managing director Training Organisation (ITO) director, Stephen Downes, Awards. Nick Miller says earnings were Connexis was responsible for presented the 2016 Freightlin- The KiwiRail and Track- on track to deliver against introducing and recruiting er Metropolitan Dealer of the SAFE NZ’s social media the firm’s annual budget with Pugh to the sector. Year award to Daimler Trucks campaign also took home strong performances in New Pugh is the only woman in Perth dealer principal, Simon eight Gold Axis Awards, the Zealand and Fiji. MainPower Rangiora’s field Ramsay. awards recognising creative services department, and excellence. according to Rob Wilson, The Conscious Crossing MainPower operations man- March 3 campaign was developed as New Zealand’s news source for road transport, logistics & heavy equipment industries ager, she’s a great ambassador part of Rail Safety Week 2016 for young women wanting a CentrePort posts in response to a nationwide career in the industry. increase in rail incidents strong half-year NZ’s award winning involving pedestrians, particu- despite quake larly at level crossings. Register for impact Mercedes-Benz Van Notwithstanding the im- dealers plications of the Kaikoura Mercedes-Benz hosted it Vans March 23 FREE earthquake on its operation Dealer of the Year awards for news updates Wellington’s CentrePort is Australia and New Zealand Road industry skills reporting a strong half-year in Melbourne at the end of shortage tackled result. February. An apprenticeship programme Receive The port reported net Keith Andrews Trucks is in the Waikato District is help- three-weekly underlying profit after tax the 2016 Mercedes-Benz ing address the skills shortage (before earthquake provi- Vans dealer of the year win- in New Zealand’s roading in- news alerts to sions and fair value adjust- ner, while Adam Corbett from dustry following the gradua- your email ments) of $8.8 million for the Trucks and Trailers in Wel- tion of its first intake. six months to December 2016 lington won service manager A partnership between according to its shareholder of the year and Paul Oliver Downer, Waikato Tainui Horizons Regional Council from Ingham-Sears won the and the Ministry of Social which has a 23.6% share parts manager of the year Development has resulted in in the Port, which it jointly award. 10 previously unemployed www.dieseltalk.co.nz It’s the first time for award-
42 | AUTOTALK APRIL 2017 | www.autotalk.co.nz EVTALK
achieving the 2017 target. March 17 “While 1513 EVs were regis- tered in New Zealand in 2016, Jaguar’s first electric in Australia only about 220 vehicle in New EVs were. EV TALK Zealand next year EVtalk’s Jaguar unleashes its first March 29 managing editor DIARY electric vehicle on the road looks at the next year. Boost to EV fleet month gone by on The I-Pace will be avail- Eastland Group in Gisborne is able in the second half of
Richard Edwards Richard EVtalk.co.nz hosting a forum to encour- 2018, and launched in New age more businesses to use Zealand late that year. electric vehicles. A preview SUV, the I-Pace As part of its commitment Concept, had its first street to ensuring at least 75% of its policy in the decade ahead. drive at London’s Olympic non-commercial vehicle fleet We need to reduce [CO2] March 2 Park. is electric by 2019, Eastland emissions by at least 40% by “The feedback on the Group business develop- 2030 and this requires the Half of future I-Pace Concept has been fan- ment general manager Gavin electrification of the car fleet,” Qld car buyers tastic,” Jaguar design director Murphy says its EV fleet has Helgesen told AFP. considering EV Ian Callum says. “With the increased for the second time I-Pace Concept we’ve torn this year, the Gisborne Herald purchase March 10 up the rule book to create a reports. Home battery storage systems vehicle with supercar inspired The additions, a plug-in and electric vehicles are more New Mini EV for NZ aesthetics, sports car perfor- BMW i3 hybrid and a fully- popular than ever in Queens- mance and SUV space, in one The first ever electric-drive electric Nissan Leaf, bring the land, according to a survey of electric package.” group’s EVs to eight. household energy use. Mini Cooper S E Countryman The Queensland House- ALL4 model range will arrive EV contestable fund in New Zealand in 2017. hold Energy Survey can- now open March 30 vassed the views of more Mini spokesman Paul Innovative projects that could than 4500 residents around Sherley says the company is spark interest in electric More rapid charging the state providing informa- aiming to release the car here vehicles are eligible for a new stations at Z tion on energy use, aware- mid-year. round of Government fund- Three more rapid-charge ness and intentions, as well as It was unveiled officially for ing. electric vehicle (EV) charging current and forecast trends the first time in Europe at the Energy and resources stations will be installed by the regarding electrical equip- weekend. minister Judith Collins is en- end of April. ment in homes. The first Mini plug-in hybrid couraging businesses, local The new charging stations, Energy minister Mark Bailey model features a three-cylin- councils and organisations to supplied by ChargeNet NZ, says a key finding of the sur- der engine up front. This pow- apply for a share of up to $3 will shortly join the other six vey is that half of all Queens- ers the front wheels, while the million in the Low Emission rapid-charge stations Z En- landers who are in the market electric motor drives the rear Vehicles Contestable Fund. ergy has installed for public for a new vehicle are willing wheels. “The government wants use in Auckland, Wellington to consider an electric vehicle to see more people swap to and Christchurch. (EV) or hybrid. Tesla has potential to be the most electric vehicles which are The new charging stations cheaper to run and maintain in Warkworth, Turangi and March 8 powerful GT car than petrol-fuelled vehicles,” Taupo at Z Tauhara, have been Formula E runner-up Lucas di Collins says selected to help plug gaps Half of Norway’s Grassi has tested Electric GT’s in New Zealand’s network of development Tesla and thinks electric highways. new registrations the final version has the po- March 20 EVs tential to be the most power- Norway, which already boasts ful GT car in the world. EV registrations hit the world’s highest number The Audi driver completed 3000 of electric vehicles (EV) per more than 20 laps over half The popularity of electric capita, has officially reached a day’s running at Vallelunga vehicles in New Zealand the half way mark when it in the Tesla Model S P85+ last continues to grow, with more comes to new EV registrations Saturday. than 3000 now officially so far this year. Di Grassi has been a part registered, transport minister Keep up with the “This is a milestone on of Formula E since its launch Simon Bridges says. Electric Vehicle Norway’s road to an elec- and is a keen supporter of the This year there has been tric car fleet,” climate and Roborace driverless racing car 517 EV registrations bring- industry news environment minister Vidar project. ing the total number of EVs Helgesen says. in New Zealand to 3005, he “The transport sector is the says. biggest challenge for climate That is already half way to www.evtalk.co.nz
AUTOTALK APRIL 2017 | www.autotalk.co.nz | 43 We’ve got Japan covered. More yards, more choice.
Our Services include all shipping and logistics functions: • Japanese freight forwarding and customs clearance • MPI Biosecurity cleaning for pre-clearance in NZ • NZTA structural border inspection • Odometer inspection and certifi cation • Comprehensive vehicle condition appraisal
• Full suite of digital photographs KAWASAKI • Shipping from all main ports in Japan for delivery anywhere in New Zealand • Marine Insurance KISARAZU
KOBE NAGOYA
OSAKA
SHIN-MOJI
BE - SHIN-MOJI AKA - KO YA - OS - NAGO KISARAZU - KAWASAKI
Contact Moana Blue now to fi nd out how we make importing from Japan to New Zealand SIMPLY EASIER! 0800 MOANA BLUE www.moana-blue.com