2020 SUMMER EMPLOYMENT GUIDE BAY HARBOR YACHT CLUB OUR COMMITMENTS TO OUR MISSION STATEMENT

It is the express mission of the Bay Harbor Yacht Club to serve its EXCELLENCE members as the social center of the Bay Harbor Community with exceptional services, programs and facilities.

OUR VISION STATEMENT

Bay Harbor Yacht Club shall be the premier club on the Great Lakes offering a full range of world class activities that connect family, friends and the community.

OUR EMPLOYEE COMMITMENT

• Excellence in member and guest satisfaction • Excellence in employee morale because happy employees make happy members • Excellence in teamwork because it is only through teamwork that we can achieve our vision • Excellence in integrity because it is only with honesty, mutual respect and trust that we can achieve our goals • Excellence in citizenship because being a good citizen who contributes time, energy and resources for the improvement of our community builds our long-term success • Excellence in exceeding our financial goals because we must succeed financially to achieve all other goals • Excellence in recognizing that our members, guests and employees are our partners in all that we strive to achieve • Excellence in growth, continuous improvement and flexibility so that we grow and change with times • Excellence in being a leader in the Club Resort industry • Excellence in conducting ourselves in such a way as to live up to the Mission Statement • Excellence in recognizing that talking about and writing vision and mission statements are only first steps. We must live them and deliver on them to be a successful, profitable business MACKINAC ISLAND

BAY HARBOR/PETOSKEY CHARLEVOIX

Bay Harbor Yacht Club is a private club located on Lake 's Little near Petoskey, Charlevoix and Harbor Springs. Bay Harbor Yacht Club provides breathtaking views and exceptional service for both guests and members year-round. Some of our amenities include several exquisite restaurants, multiple recreational programs and activities, and large event spaces. BHYC is also expanding our amenities to make way for new opportunities including an aquatics and fitness area and expanded dining. We are a fun place to work and look forward to having you join our team! WHO WE ARE LOCATION DETROIT We are located directly off US-31; about 5 minutes outside of Petoskey, and 15 minutes outside of Charlevoix. We have our own entrance, so look for the Bay Harbor Yacht Club sign on the water side of the highway. JOIN OUR TEAM! POSITIONS & INTERNSHIPS AVAILABLE FOR THE 2020 SUMMER SEASON

KITCHEN HOUSEKEEPING • COOK • PUBLIC AREAS • DISHWASHER HOUSEKEEPER

DINING MAINTENANCE • SERVER • MAINTENANCE • BARTENDER EVENT-SET UP • SERVER ASSISTANT PROGRAMS & ACTIVITIES INTERNSHIPS • KID’S CAMP COUNSELOR • EVENTS • SAILING DIRECTOR • FOOD & BEVERAGE OR INSTRUCTOR • BEACH CONCIERGE Please inquire for available • LIFEGUARD Management positions EMPLOYEE BENEFITS

Employee of the Month

• Employees who consistently go above and beyond to exemplify the 5 star service standards are eligible to be nominated for Employee of the Month! • The winner earns a $50 gift card and has their name displayed on the member event television and hostess stand!

Service Star Cards

• 5 Star Service Cards are awarded to employees who commit an act of going above and beyond for a guest or member • These cards are filled out by fellow employees/management and turned in to Human Resources to be entered in a weekly prize drawing! • Once entered, the employee will be handed the cards to keep

Employee Referral Program

• Employees who refer qualified candidates to work at BHYC can be rewarded for their recruiting efforts! • If your candidate is hired, you are eligible for a $500 bonus for a full time employee, and a $250 bonus for a part-time employee!

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