2014 BMW I3 Service & Warranty Information
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More about BMW i Service and Warranty Information bmwusa.com/i 2014 1-800-334-4BMW BMW i3 © 2014 BMW of North America, LLC Woodcliff Lake, New Jersey 07677 The BMW name, model names and logo are registered trademarks. Printed in U.S.A. 06/14 SD92-462 European vehicles and products may be shown. Owner/Driver Information: Name _____________________________________________________________________ Address _____________________________________________________________________ _____________________________________________________________________ _____________________________________________________________________ _____________________________________________________________________ Owner/Driver Telephones: Business _____________________________________________________________________ Home _____________________________________________________________________ Model ________________________________________________BMW i3 Year_______________2014 VIN Retail/In-Service Date _________________________________________________________ Trim Code ___________________________________ Color Code _____________________ Production Date _______________________________________________________________ License Plate Number _________________________________________________________ BMW Center Telephone Numbers: Offices _____________________________________________________________________ Services _____________________________________________________________________ Table of Contents Page 2014 BMW i3 Models covered in this Booklet ............................. 1 Introduction (for BMW i3 with Range Extender only) ... ..................... 1 BMW Ultimate Service™ ............................................ 1 The BMW Maintenance Program ...................................... 1 Coverage ......................................................2 Maintenance Upgrade Option .........................................2 Intervals .......................................................2 Condition Based Service (CBS) ....................................... 2 Service Required Display ........................................... 3 Info Display screen contents ..........................................3 Control Display screen contents .......................................3 Symbols .......................................................4 Special Note — Maintenance Intervals ...................................4 BMW i3 with Range Extender .........................................4 Quality Certification I ...............................................5 Maintenance Service Summary ....................................... 5 Standard operations ...............................................5 Maintenance services connected to a specific service* ........................5 Maintenance services that display in CBS .................................5 Engine Oil (BMW i3 with Range Extender only; as of 7/2014 production) .............5 Vehicle check ....................................................6 Brake fluid ......................................................6 Maintenance services that display in CBS (as of 7/14 production) .................6 Frontbrakes ....................................................6 Rearbrakes .....................................................6 High-Voltage Lithium-Ion Battery Care and Repairs . ....................... 7 Corrosion Protection .............................................. 7 Restoring corrosion protection ........................................7 BMW Roadside Assistance .......................................... 7 BMW Roadside Assistance Smartphone Application ..........................7 Owner’s Eligibility .................................................7 Getting Started ..................................................8 Calling For Assistance ..............................................8 Services ....................................................... 8 Dispatch Service .................................................8 On-Site Assistance ................................................8 Lock-Out ......................................................9 Towing Service ..................................................9 Sign-and-Drive ..................................................9 Trip Interruption Benefits ............................................9 Car Rental Discounts ..............................................10 Exclusions .....................................................10 Page Customer Assistance Information .................................... 10 Customer Assistance — Notification ...................................11 BBB Auto Line .................................................. 12 California Residents ..............................................13 Special Programs . ............................................... 15 Overview of BMW Limited Warranties .................................. 16 New Vehicle Limited Warranty — 2014 BMW i3 Models (Valid Only in the U.S.A. including Puerto Rico) ... ....................... 17 Warrantor .....................................................17 Warranty Begins .................................................17 Warranty Period .................................................17 Lithium-Ion High Voltage Battery Limited Warranty ..........................17 Lithium-Ion High Voltage Battery Capacity Coverage .........................17 Warranty Coverage ...............................................17 Safety Belt Warranty - Kansas ........................................18 Other Items ....................................................18 General .......................................................19 Limited Warranty — Rust Perforation 2014 Models . ................... 19 Federal Emissions System Defect Warranty (Valid Only in the U.S.A. including Puerto Rico) ... ....................... 20 What is not covered ...............................................21 General .......................................................21 Federal Emissions Performance Warranty (Valid Only in the U.S.A. including Puerto Rico) ... ....................... 22 BMW i3 with Range Extender ........................................23 Notice ........................................................ 23 Correcting, Updating or Changing Vehicle-Related or Ownership Information . 23 Tire Warranty Statement ........................................... 23 California Emission Control Warranty — PZEV ... ........................ 24 California Emission Control Warranty Statement PZEV* Your Warranty Rights and Obligations ................................ 24 Manufacturer’s Warranty Coverage (California, Connecticut, Maine, Maryland, Massachusetts, New Jersey, New York, Rhode Island, or Vermont ONLY): ...........24 Manufacturer’s Warranty Coverage (Delaware, Oregon, Pennsylvania, and Washington ONLY): .......................................................25 Owner’s Warranty Responsibilities: ....................................25 California Emission Control System Limited Warranty PZEV* . ............. 25 What is not covered ...............................................27 General .......................................................27 California Emission Warranty Parts List ..................................28 2014 BMW i3 Models covered in this Booklet BMW i3 BMW i3 with Range Extender Introduction (for BMW i3 with BMW Roadside Assistance: No-cost 24/7 on-the-road assistance for 4 years/unlimited Range Extender only) miles from the original in-service date. Also The 2014 BMW i3 with Range Extender is includes trip-interruption benefits as well as certified to California’s stringent Super Ultra Low trip routing services. Emission Vehicle (SULEV) standards and also New Vehicle Limited Warranty: Limited qualifies as a Type II Zero Emission Vehicle with coverage for defects in materials and Range Extender (Type IIx ZEV) under the workmanship for 4 years/50,000 miles from California Air Resources Board Zero Emission Vehicle program. In addition to very low tailpipe the original in-service date, whichever comes and zero-evaporative emissions, this certification first. Repairs will only be made at authorized includes a unique Partial Zero Emission Vehicle BMW centers using Original BMW Parts. (PZEV) warranty when the vehicle is registered in California and certain other states, as indicated in The BMW Maintenance Program the PZEV section beginning on page 24. PZEV models registered in Delaware, Oregon, The BMW Maintenance Program is a benefit Pennsylvania and Washington are covered by the designed to help reduce the cost of ownership. California Emission Warranty beginning on This program has been devised with the page 25. following objectives: to maximize vehicle safety, reliability, and resale value by minimizing The emission certification standard can be breakdowns resulting from wear, and minimizing verified on the Vehicle Emission Control cost and inconvenience by computing Information label located on the underside maintenance intervals based upon the specific surface of the tailgate. A representative label is manner in which each individual vehicle is driven. shown below; the Type IIx ZEV certification is stated after the word “California.” A 2014 BMW i3 vehicle purchased from an authorized BMW center in the United States (including Puerto Rico) is covered by the BMW Maintenance Program for 48 months or 2014 50,000 miles, whichever occurs first. Coverage LI+, gasoline begins on the date of first retail sale or the date SULEV (PZEV) PC LI+, gasoline the vehicle is first placed into service as a sales