Sustainability Report 2013 Table of Contents About this Report 02 03 04 A Message A Message About us This is the sustainability report of the The Hong Kong Jockey Club for the from the from the fiscal years 2011 to 2013. Chairman Chief Executive Officer The Hong Kong Jockey Club reports on sustainability on a biennial basis, with interim updates included in its Annual Report. Our first sustainability report covered the fiscal years 1 July 2009 to 30 June 2011, with 2010/11 as the reporting year, and was compiled in accordance with the Global 07 11 12 Reporting Initiative Version 3.0 Guidelines (GRI G3). This second report Green Sustainability Reaching out Governance Matrix covers the fiscal years 1 July 2011 to 30 June 2013, with 2012/13 as the reporting year, and has been compiled in accordance with the Global Reporting Initiative Version 3.1 Guidelines (GRI G3.1). It should be read in conjunction with the Club’s most recent Annual Report which covers the period 1 July 2012 to 30 June 2013. 15 24 34 The report covers all of the Club’s operations in Hong Kong, this being the Managing Working for Greening predominant focus of the Club’s activities. In addition, reporting is provided this our Hoofprint a Sustainable Hong Kong year on some aspects of the Beijing Hong Kong Jockey Club Clubhouse for Future the same fiscal years, backdated to fiscal year 2009/10. A full list of standard disclosures, including the new items covered, is provided on pages 42-45 of the report. Assurance for this report has been provided by an independent third party. 40 42 46 The report has obtained an application level of B+ in fulfilment of the GRI G3.1. Awards and GRI Content Assurance Recognition Index Statement and GRI Certificate
The Hong Kong Jockey Club Jockey Club Headquarters, One Sports Road, Happy Valley, Hong Kong 1 The Hong Kong Jockey Club Sustainability Report 2013 A Message from the Chairman
n the Club, our journey towards reaching out to our stakeholders and sustainability is driven by a to the wider community. This year I clear vision. One where we organised three stakeholder sustainability becomes firmly forums to exchange views and gain embedded into our culture and feedback on the Club’s sustainability processes, but also where we help performance. We are also funding Hong Kong as it moves towards a the HKQAA-HKJC Carbon more sustainable future. It is a vision Disclosure e-Platform, which will that reflects our long-standing provide a common database for commitment to the community, Hong Kong organisations to report which this year saw us donate carbon emissions, as well as Club Initiative Gaia, a five-year into the breadth and depth of our HK$1.95 billion to 160 charitable progress in carbon reduction. community outreach programme. contribution to Hong Kong. It is and community projects. It is also worth pointing out that As will be apparent from this therefore with the keenest And indeed, over the last two The Hong Kong Jockey Club report, sustainability encompasses anticipation that we look forward to years, we have made significant Charities Trust has been supporting a wide range of issues, and in sharing with you more results of our progress towards our goals. New environment and conservation accordance with the Global journey towards sustainability in environmental policies and projects in Hong Kong for many Reporting Initiative we also report years to come. guidelines have been put in place. years, including the establishment here on the Club’s governance, on Measures have been introduced of the HK$350 million Environment its support for the health, welfare to cut materials use and to source Project in 2008. Current initiatives and development of employees, T. Brian Stevenson sustainable alternatives. And the supported by the project include the and on our engagement with Chairman Club has invested substantially in Hong Chi Jockey Club Glass Bottle stakeholders. Read in conjunction energy-efficient technologies. Recycling Project and The Chinese with our annual report, this report At the same time we have been University of Hong Kong Jockey offers yet further insight, I believe,
2 The Hong Kong Jockey Club Sustainability Report 2013 A Message from the Chief Executive Officer
our years ago, to celebrate and the virtualisation of computer I take heart from the tremendous the Club’s 125th anniversary, servers are all helping us to better support that we continue to receive F I planted a tree outside the manage electricity consumption. As from staff. This year, as they have for headquarters in Happy Valley. It a result, electricity usage – the major the past three years, our employees expressed my hope for the Club’s contributor to our carbon emissions – have taken part wholeheartedly in future and for Hong Kong. It also is 2.4% down on last year, and the HKJC Green Action campaign, represented our commitment to 3.1% down on our baseline year of joining coastal clean-ups, re-cycling building sustainability into every 2009/10. Further improvements will electronic goods and supporting our aspect of the Club’s planning and come from a new floodlighting system Low Carbon Day@OMP in staff operations, and in doing so to play at both racecourses. The system will canteens, amongst many other our part in creating a sustainable also significantly reduce light spill packaging in clubhouse shops. materials. As a result, we are now activities. So it was a truly future for Hong Kong. I am therefore levels during night races and morning The Club has likewise stepped purchasing more sealed compactors memorable day for me to join this delighted to report in this, our trackwork, which will surely be up recycling at racecourses, betting with a view to sending greater year’s finale at Sha Tin Racecourse, second report, that sustainability welcome news to local residents. branches, clubhouses and office quantities of paper bedding and as staff, their families, and guests, has indeed put down firm and In addition, the Club is working locations. For example, Sha Tin horse manure for processing. came together for a green music deep roots across the Club. to reduce materials consumption and stables has established its own Through these and other efforts festival. I look forward to joining Much of this is due to the to provide sustainable alternatives to Ecological Hoofprint Project Plan to we have been able to reduce our total them again, in just a few years, hard work of our Environmental existing products and materials. collect all plastics, bottles, metals, carbon footprint by 2.4% on last year. to plant another tree to celebrate Management Committee. Through its At the racecourses and in betting timber and clinical waste for At the same time, carbon intensity the success of our sustainability efforts, and through the initiatives of branches we are cutting down on recycling or responsible disposal. has been reduced by 23.3% campaign. individual departments and divisions, the consumption of paper betting Also at Sha Tin stables, we have compared with our base year of a great deal of progress has been tickets. We are also reducing the been trialling the use of a sealed 2009/10. Given the continuing made. New state-of-the-art district amount of packaging used for compactor to facilitate the separation growth in the Club’s business activity, Winfried Engelbrecht-Bresges cooling plants, the progressive raceday souvenirs and in gift shops. of horse manure from paper this is a significant achievement. Chief Executive Officer installation of energy efficient lighting Members have been very supportive bedding, which is a prerequisite for Nonetheless, much work in betting branches and clubhouses, of our campaign to reduce gift the effective recycling of both remains to be done, and in this
3 The Hong Kong Jockey Club Sustainability Report 2013 About us
To be a world leader in the provision of horse racing, sporting and betting entertainment, and MISSION Hong Kong’s premier
ver the years, charity and community The Hong Kong benefactor. O Jockey Club has not only developed some of the world’s most successful horse racing and sporting entertainment To provide total customer operations, but also made major contributions to Hong Kong satisfaction through meeting through its huge tax payments the expectations of all Club and community donations, as well as by creating employment and customers and stakeholders – boosting tourism. The Club’s the racing and betting public; not-for-profit business model is lottery players; Club Members; admired world-wide. VISION charities and community organisations; Government; and, ultimately, the people of Hong Kong – and thereby be one of Hong Kong’s most respected organisations.
4 The Hong Kong Jockey Club Sustainability Report 2013 About us
Profile of Board of Stewards and Board of Management
Board of Stewards Board of Management Gender
Female 12
Male 11 10 As one of the world’s leading racing; and through the security providers of racing, betting and Age personnel who provide physical hospitality, and Hong Kong’s largest security, conduct investigations, charity donor after Government, 35-49 02and oversee data security. The Hong Kong Jockey Club is fully With the Club now involved in 50-64 committed to upholding the highest 8 10 a number of major and strategic standards of integrity in its dealings projects, risk management has ≥65 40 with customers and community, been further strengthened by the and in the way it manages its establishment of an Enterprise own affairs. Risk Management (ERM) function, This commitment is reflected in disbursed HK$1.95 billion in the deliberation and decision of responsible for the independent the Club’s highest governing body, community donations. Stewards. oversight of enterprise risk. the Board of Stewards, which serves Members of the Board of The Club has a comprehensive The Club is working towards without remuneration. The Board, Stewards are elected at the Club’s risk management process in place, an integrated framework which headed by its Chairman, oversees Annual General Meeting and serve encompassing racing and betting, will provide for oversight and the Board of Management. The three-year terms, at which point the Club's asset and investment reporting of the broad range of latter, headed by the Chief Executive they must stand for re-election. portfolios, information systems operational, strategic, regulatory, Officer, is responsible for the The Board of Stewards and and other aspects of the Club’s financial and emerging risks, operational management of its committees are the principal operations. Risk management is via an integrated risk register, the Club. Members of the Board channels by which Stewards exercised, for example, through to the Board of Management and of Stewards also serve as Trustees provide direction to the Board of a team of expert risk managers the Audit Committee. of The Hong Kong Jockey Club Management, and for the latter who oversee betting; through Charities Trust, which last year to communicate matters requiring Stipendiary Stewards who oversee
5 The Hong Kong Jockey Club Sustainability Report 2013 About us
assistance of the Club’s security substances, and also conducts Upholding team, ensure that trainers, jockeys primary and confirmatory analyses Integrity and other racing personnel fully of official samples referred by comply with the Rules. Integrity is overseas racing and equestrian also an important part of the authorities. The laboratory is one of Integrity is fundamental to the curriculum of the Racing Trainee five reference laboratories (and the Club’s value system and programme, which instils the only one in Asia) appointed by the encompasses Club Members and importance of ethical behaviour International Equestrian Federation, licensed persons such as trainers, Jockeys weigh in into the jockeys, trainers and the governing body for equestrian assistant trainers and jockeys, as subject to a Drug and Alcohol before a race racing personnel of the future. events including those at the well as Club employees. Testing Policy, while the Staff Betting The Club’s Racing Laboratory, Olympics and Asian Games. All applications for Club Policy sets out the circumstances one of the most advanced in the The Club has a long-standing membership are subject to a under which they may bet on Club world, tests horses, jockeys and commitment to promoting review process. Membership may products. The Code of Conduct and Club employees for prohibited responsible gambling practices. It be revoked if Club bye-laws are other policies are reinforced during aims to provide socially responsible infringed, with serious cases induction and training sessions for all betting which meets the demand for reported to law enforcement full- and part-time employees at both gambling while minimising potential agencies where appropriate. management and non-management harm to the individual and the The Club’s Code of Conduct levels. community. Full details of the Club’s provides employees with guidance Racing integrity is upheld by Responsible Gambling Policy are on such areas as handling conflicts the Club’s panel of Stipendiary available on the Club’s website. of interest, protection of personal Stewards who monitor races, and customer data, and obligations conduct inquiries into matters which under the Prevention of Bribery may involve breaches of the Club’s Ordinance. Employees are also Rules of Racing and, with the
6 The Hong Kong Jockey Club Sustainability Report 2013 Green Governance
CEO
BOARD OF MANAGEMENT
ENVIRONMENTAL MANAGEMENT he Club is fully committed COMMITTEE to embedding sustainability T within its policies and practices, and, in accordance with its long-standing community commitment, to supporting DEPARTMENTAL sustainability across Hong Kong. EMC The Club’s sustainability strategy is overseen by the Chief Executive
Officer and Board of Management, BUSINESS PARTNERS, SUPPLIERS, who in turn report to and receive EMPLOYEES CONTRACTORS direction from the Board of ETC. Stewards. Day-to-day management Environmental Management Committee of the strategy is overseen by the Director of Human Resources and Sustainability, supported by the Board of Management, to co-ordinate OUR SUSTAINABILITY VISION Sustainability Team. strategy, and to monitor progress. Driving the Club’s sustainability Its remit extends not only to To embed To enhance To be a catalyst strategy is the Environmental integrating sustainability best sustainability in public awareness in driving Hong Management Committee (EMC), practices into Club operations, but the culture and of sustainability Kong towards a comprising senior representatives also to encouraging the same level of major processes via our sphere of sustainable from each of the Club’s divisions. sustainability performance amongst of the Club. influence. future. The Committee meets quarterly to business partners, suppliers, make policy recommendations to the contractors, and sub-contractors.
7 The Hong Kong Jockey Club Sustainability Report 2013 Green Governance
Pako Ip Executive Manager, Tracks Mimi Cunningham Director of Human Resources We are working hard to improve and Sustainability our waste management. We have (Chairperson of Environmental Management Committee) implemented on-site separation and we are working with the Thanks to the hard work of the Raymond Ngai Sustainability Team to identify Environmental Management Head of IT Working recyclers. Following the successful Infrastructure and Committee, green practices, backed trial of a waste compactor to facilitate Operation Services for Change up by a range of policies and on-site separation we will be Since 2007 we have invested some guidelines, are now firmly in place installing additional compactors. HK$62 million in server virtualisation, Under the leadership of the and guiding us as we improve the Property is also working with which allows for more efficient Environmental Management management of our hoofprint. us to improve power and water allocation of server resources Committee, the past few years Sustainability workshops have also efficiency. All of our golf carts, used and achieves power efficiency by have seen significant progress in enabled us to share our experience for getting around the racecourse, reducing the number of physical embedding sustainability within the and learn from peer corporations, are now solar powered. servers. culture and operations of the Club, consultancies, charities and NGOs. Since our last report in 2011, an and in pursuing our wider vision to Together with the Hong Kong additional 1,496 virtual servers have promote public awareness and Quality Assurance Agency we have been deployed, meaning that four sustainability best practice. established the HKQAA-HKJC million kWh in energy can be avoided Carbon Disclosure e-Platform, an Michael Lau Consultant – annually in IT data centres. important step in helping Procurement and We are now collaborating with organisations monitor and curb their Transport Procurement to implement managed carbon emissions. The EMC team has worked print technology, and with Finance Above all we continue to draw cross-functionally and collectively to to implement paperless meetings on the enthusiastic support of staff, identify and implement economically and paperless funding review and who once again joined the HKJC viable ways to reduce waste, energy approval processes, both of which Green Action campaign, culminating and materials consumption. The will significantly reduce paper in our Green Music Festival, to workshops conducted with external consumption in Club offices. promote sustainability within the stakeholders were very useful in Club and across Hong Kong. getting external feedback and guidance.
8 The Hong Kong Jockey Club Sustainability Report 2013 Green Governance
Graham Tier Gilbert Cheng Head of Property Head of Retail Facilities Management Retail is driving energy saving at Our regular EMC meetings are our 104 Off-Course Betting a great opportunity to share Cynthia Yeung Branches through deployment of improvements and to encourage Executive Manager, energy-efficient LED lighting and Sandra Chan others to take action. Membership T5 fluorescent tubes. Automated Executive Manager, and Marketing Racing Marketing and Imelda Chan Our journey in Property started timers are also helping to reduce Sponsorship Executive Manager, with comprehensive energy audits With the support of Members shop front lighting operating time. Charities in 2007 to establish existing we have been able to reduce the Meanwhile more efficient air- Souvenir gifts, given out to Through the work of The Hong Kong baseline data and identify potential usage of paper bags by 16% and conditioning units are being installed racegoers as they enter the Jockey Club Charities Trust we aim opportunities. Property was the the total order quantity of gift boxes and we are trialling a Wireless racecourse, have been a popular to promote sustainability and first department to implement an by 12% compared with last year in Energy Management System to part of the Club’s signature racedays environmental protection across environmental management system Clubhouse Levade shops. Fourteen improve temperature and energy for many years. But we are now the community. (EMS) aligned to ISO 14001. ‘Go Green’ products have also control. cutting down on the amount of In 2008 the Trust donated We have also made significant been launched and have proven very We have also stepped up our paper and plastic packaging. This is HK$350 million to initiate the investments in our infrastructure, popular with Members. paper saving efforts. In addition great for the environment and has Environment Project. Amongst other including in state-of-the-art district All clubhouses and racecourses to recycling we are cutting paper cost benefits as well. projects we have helped to establish cooling plants, which have reduced are practising food waste usage by reducing the size of ticket In our gift shops, all plastic the Hong Chi Jockey Club Glass energy consumption in some areas management, and as a result of receipts, by using electronic bags are now biodegradable, and Bottle Recycling Project, to produce by 40%. We have implemented our efforts to increase the collection information displays, and through we offer souvenir gifts to customers educational material for schools award-winning green roof solutions, of recyclable materials, such as procedural streamlining and who use their own bags. We are and, in 2012, to launch a five-year and this year we completed our first aluminium, glass and cartons, we automation. Customers are even finding a commercial reuse for community outreach programme – green wall at Sha Tin Racecourse. were awarded a ‘Class of Excellent’ encouraged to save paper via the Club’s metal waste, with old The Chinese University of Hong We have continued to drive waste label by the Hong Kong Award messages on ticket racks and bet horseshoes being reconditioned Kong Jockey Club Initiative Gaia. recycling programmes in the for Environmental Excellence in 2012. slips, and also to use the ticket for sale in Club shops. various facilities. We also achieved a ‘Class of Good’ recycling bins. Environmental energy label in 2012. briefings and online training are Modernisation of lifts and given to all 4,500 full- and part-time conversion to LED lighting is also retail staff. reducing energy consumption.
9 The Hong Kong Jockey Club Sustainability Report 2013 Green Governance
Sustainability Policies and Guidelines • Complying with applicable legal requirements and other environment requirements to which HKJC facilities subscribe. • Preventing pollution; Waste Management Green Cleaning HKJC Environmental minimising waste through Policies and source reduction and recycling; Policy Guidelines Policy and conserving the Guidelines consumption of natural resources. • Educating, training and The Club’s sustainability strategy motivating employees to carry is articulated through the HKJC out tasks in an environmentally Environmental Policy and through responsible and proactive manner. specific policies and guidelines. • Integrating environmental These are continually being refined considerations into the and added to, with a set of Green Green Procurement Sustainable Event Sustainability planning, design, construction, Office Guidelines being introduced Guidelines Guidelines Framework operation and maintenance of this year, and a set of supplier for Property and our facilities and services. sustainability guidelines currently Construction Projects • Supporting community-based environmental education, being developed. conservation and programmes. • Encouraging the same level of environmental performance among our business partners, suppliers, contractors, and sub-contractors. No Sharks Fin for E-waste Management Green Office Corporate Activities Guidelines Guidelines
10 The Hong Kong Jockey Club Sustainability Report 2013 Sustainability Matrix
ENVIRONMENTAL
1 Biodiversity conservation 11 2 Eco-packaging
3 Green transport 12 6 his sustainability matrix 4 Water conservation
presents the sustainability 8 5 Resources conservation issues identified as most T 17 6 Waste reduction & management important to the Club and its stakeholders. The matrix has been 15 7 Energy saving developed with reference to 16 8 Hoofprint management 14 5 principles outlined in the GRI, AA1000APS and BS 8900:2006. 10 The materiality of sustainability SOCIAL 7 takeholders issues for stakeholders was S 2 4 9 Volunteer work identified through an internal and 3 13 10 Heritage preservation external stakeholder engagement exercise. As a result the Club 11 Integrity was able to prioritise the issues ignificance to 12 Responsible gambling
S 9 to address. 1 13 Training & education The report highlights in its different sections how the Club has 14 Occupational safety & health responded to the material issues 15 Supply chain management identified in the matrix and reflects 16 Employee welfare both internal and external 17 Community involvement stakeholder interests.
Significance to the Hong Kong Jockey Club
11 The Hong Kong Jockey Club Sustainability Report 2013 Reaching out
Customers Suppliers NGOs / • Customer care, website • Sustainability forum Green Groups and hotline services on supply chain • Collaborative partnerships to • Regular surveys and • Regular communication address community needs focus groups and feedback meetings • Participation in committees, workshops and meetings Employees he Club engages its • Employee surveys (including Local Community stakeholders regularly annual staff sustainability survey) • Charitable and community T and in multiple ways. This donations • HKJC Green Action includes an ongoing dialogue with • Community carnivals customers and employees through • Staff Social Club activities and festivals Support for customer service channels, electronic • Employee wellness and • Annual community racedays and written communication, surveys training Government • Partnerships and employee and focus groups. The Club’s • Annual management volunteering initiatives disbursement of HK$1.95 billion in meetings, staff forums, staff retreats and performance charity donations likewise involves reviews Members it in continuous engagement with a Government The Club subscribes to and • Annual General Meetings supports a number of government diverse range of charities, community • Engagement with environmental initiatives: groups, schools, universities, Media • Clubhouse sub-committees Government departments and advisory bodies on • EPD Green Partner – Carbon hospitals and Government • Monthly Members’ magazine, • Media conferences licensing, environment, Reduction Charter website, hotline and departments. and briefings safety and health, regulatory correspondence • EPD Source Separation of This year a particular effort was • Responses to enquiries and technical issues Commercial & Industrial (C&I) made to engage with stakeholder • Surveys and focus groups Waste Programme groups. Views were exchanged on • EPD EcoPark – Friends of sustainability and the reporting of it, EcoPark and on the Club’s own performance • EPD Indoor Air Quality in these respects. Three stakeholder charities and NGOs. Insights Certification Scheme forums were held, with some 50 provided are, for example, helping • Development Bureau – representatives from peer with the formulation of a set of Greening Partner Charter corporations, consultancies, supplier sustainability guidelines.
12 The Hong Kong Jockey Club Sustainability Report 2013 Reaching out
Caritas Hong Kong The Club donated 2,817 items of electronic equipment including computers, printers Hong Kong Green and hard drives to the Caritas Building Council Sustainability Hong Kong Computer The Club is an institutional Workshop for recycling and member and supports its Partnerships reuse in 2012/13. efforts to develop a sustainable built environment WWF-HK in Hong Kong by guiding the The Club is a Corporate The Club believes in the importance St. James’ Settlement development of industry Member (Pearl) and has of forging environmental partnerships The Club has donated food to standards, best practices, supported its ‘Earth Hour’ and continues to support a wide people in need and furniture Greeners Action education and research. since 2011 by turning off To reduce the consumption of range of sustainability initiatives for reuse. non-essential lighting for New Year red packets, used across Hong Kong. one hour in its main red packets were collected office buildings. for distribution to the public and community organisations Yan Oi Tong Friends of the for reuse. The Club has been a member Earth (HK) The Conservancy of its Plastic Resources The Club has been an Earth Association Acquisition Partnership Green Council The Club sponsored Green Partner since 2010, pledging Scheme since 2010. Plastic The Club has signed Builder 2013, designed to support and contributing to bottles are now sent for up to its ‘Green Purchasing encourage companies to take the environmental initiatives Hong Chi Association recycling from the Club’s Charter’ and supports the part in environmental activities organised by FoE (HK) to The Club has supported the main office buildings, Council’s efforts to pursue such as wetland conservation, help reduce environmental Hong Chi Association Glass racecourses and clubhouses. better environmental tree conservation and carbon impacts and strengthen Bottle Recycling Project management and reduction. The programme environmental awareness. since 2010. In 2012 the Club sustainability through Green provides company staff with collected 84 tonnes of waste Purchasing. The Club environmental training and glass bottles which were supported the Hong Kong opportunities for voluntary turned into 190,000 eco- Business International Coastal Clean work. Companies may also bricks, some of which were Environment Council Crossroads Up in 2012 for the third sponsor environmental training incorporated into Our Green The Club is a council member International consecutive year. for primary and secondary Place (the green roof) at the of the BEC and supports its Since 2009 the Club and school students. Jockey Club Headquarters efforts to promote best its staff have been donating building. practices in environmental used spectacles, books excellence in the business and furniture. community.
13 The Hong Kong Jockey Club Sustainability Report 2013 Reaching out
Meeting Customer Needs
As the provider of Hong Kong’s most popular form of sporting entertainment, and one of Asia’s largest and most prestigious members’ clubs, The Hong Kong Jockey Club is working hard to satisfy and exceed the expectations of its many thousands of customers. At the heart of the customer experience are Sha Tin and Happy Valley Racecourses, where a HK$3.5 billion Racecourse Master Plan is ensured our service staff are currently in progress to transform among the best in the hospitality racegoing into an all-round sporting, industry. Last year Beijing Clubhouse dining and social experience. Indeed, was recognised as the top 77% Racecourse initiatives racecourse initiatives have already clubhouse in China, while the Moon have already succeeded succeeded in boosting attendance, Koon Restaurant at Happy Valley in boosting attendance, with customer satisfaction with customer satisfaction standing received a prestigious listing in the standing at 77% at 77%. Michelin Guide. Meanwhile, the Club’s Members Full details of these and other continue to benefit from top-class customer service initiatives, as well dining, recreation and social as the many awards received, are facilities. Since 2001 the Journey to available in the Club’s Annual Report. Excellence training programme has
14 The Hong Kong Jockey Club Sustainability Report 2013 Managing our Hoofprint
Managing our Hoofprint
The Club’s environmental efforts over the last two years have focused on strengthening the depth and widening the coverage of its policies and practices, including establishing a set of new Green Office Guidelines. We have also expanded the scope of reporting to include the Beijing Hong Kong Jockey Club Clubhouse.
To streamline the monitoring process a web- based sustainability measurement and reporting system (SMRS) covering key facilities in Hong Kong and Beijing has been created, allowing end users to input data and monitor their own performance, as well as allowing for real-time review of overall Club performance.
15 The Hong Kong Jockey Club Sustainability Report 2013 Managing our Hoofprint
HKJC carbon footprint CO2-e in tonnes1
Carbon 1,035 2,686 474 Emissions 1,099 3,446 505 959 3,480 548 Ozone Friendly 948 2,780 549 According to the DIRECT EMISSIONS FROM FUGITIVE EMISSIONS FROM INDIRECT EMISSIONS FROM Montreal Protocol on TRANSPORTATION REFRIGERANT2 GAS3 Substances that Deplete the Ozone Layer, 2,367 113,267 119,829 ozone-depleting -23.3% refrigerants, including 2,453 109,728 117,231 CFCs and HCFCs, Carbon intensity was 2,627 115,351 122,965 should be progressively reduced by 23.3% on 2,685 113,010 119,972 phased out. our base year of 2009/10 DIRECT EMISSIONS FROM INDIRECT EMISSIONS FROM TOTAL The Club’s newly 4 FACILITIES ELECTRICITY CARBON FOOTPRINT installed water-cooled The total greenhouse gas emissions chillers use refrigerants of the Club in 2012/13 were 119,972 with lower ozone- tonnes of CO2-e, representing a 1 Hong Kong operations only. Beijing Clubhouse data is reported on page 23. depleting potential and 2.4% reduction on last year. 2 Figures for 2009/10 to 2011/12 revised down due to exclusion of HCFC refrigerants from 09/10 10/11 11/12 12/13 best in class efficiency. calculation. Carbon emissions in 2012/13 from HCFC refrigerants were 3,749 tonnes of CO2-e. Electricity usage – the major source Central chiller plants 3 For gas, an emission factor of 0.618 kg CO2-e/unit has been adopted from 2011/12 onwards are equipped with of the Club’s emissions – saw a (Previously 0.593 kg CO2-e/unit). refrigerant recovery 2.4% decrease over the same 4 Figures for 2009/10 and 2010/11 incorrectly stated as 2 tonnes in the 2011 report. units to facilitate period. Carbon intensity was likewise recycling of refrigerant reduced by 23.3% on our base year during overhaul. Old of 2009/10. Given the Club’s Emission of ozone-depleting substances by weight (kg) air-conditioners and increasing levels of business activity fridges are being 2009/10 2010/11 2011/12 2012/13 progressively replaced these are positive signs that energy by units adopting ozone- Emission of refrigerants (CFC-11 equivalent) 132 155 115 110 saving and carbon reduction efforts safe refrigerants. are making headway.
16 The Hong Kong Jockey Club Sustainability Report 2013 Managing our Hoofprint
Carbon emissions by purchased electricity consumption CO2-e in tonnes1, 2
Electricity 52,982 18,837 18,082 New Light 52,427 18,302 18,168 Spill light Efficiency 56,901 18,751 18,500 55,017 18,377 18,167 The Club continues to invest -85% OFF-COURSE BETTING RACECOURSES CLUBHOUSES BRANCHES during morning in energy-efficient technology and training at Sha Tin management systems, not least to 13,827 7,981 1,012 Racecourse mitigate the long-term effects of 12,491 6,704 1,139 From next season temperature increases due to climate 12,752 6,742 1,128 new floodlighting at change, spending some HK$500 Happy Valley and million in recent years. 13,190 6,584 1,135 Sha Tin Racecourses Centralised water-cooled chiller TELEBET CENTRES AND will significantly reduce OFFICES INTEGRATED CONTACT CENTRE STAFF QUARTERS plants are progressively replacing light spill levels and save on energy costs. inefficient localised air-cooled 546 113,267 air-conditioning systems, with new 497 109,728 The new lighting, which features state-of-the-art energy centres opening at Sha Tin 577 115,351 electronic-magnetic Racecourse and Sha Tin stables this 540 113,010 control gear, will reduce year. The Club’s 104 Off-Course neighbourhood spill light Betting Branches are undergoing a PUBLIC RIDING SCHOOLS TOTAL during night races by retrofit to install LED lighting, and 50%. During morning kitchen exhaust fans at Sha Tin training at Sha Tin spill light will be reduced Racecourse have been calibrated to 1 For electricity generated by China Light and Power, an emission factor of 0.59 kg CO2-e/kWh 85% to just two lux – well optimise efficiency. has been adopted from 2011/12 onward (previously 0.54 kg CO2-e/kWh). 09/10 10/11 11/12 12/13 2 For electricity generated by HK Electric, an emission factor of 0.79 kg CO2-e/kWh has been below the international Virtual technology also continues adopted from 2011/12 onward (previously 0.84 kg CO2-e/kWh). requirement. to be deployed as an alternative to Floodlights will be physical servers, with an additional dimmed at the start and 1,496 virtual servers deployed in Electricity consumption (kWh)1 end of each race production, development and testing meeting, and also environments since our last report. 2009/10 2010/11 2011/12 2012/13 between races, realising savings of 30% in This means that approximately four Electricity 175,616,314 169,907,350 174,358,074 170,207,042 electricity per raceday. million kWh in energy can be avoided annually in IT data centres. 1 Figures for 2009/10 to 2011/12 revised upwards due to inclusion of staff quarters. 17 The Hong Kong Jockey Club Sustainability Report 2013 Managing our Hoofprint
A Greener Office Environment
The Club’s business expansion has for some time put pressure on office space. To rationalise functions the Accolades for Telebet Centres Green Lungs Club has been progressively for Hong Kong renovating the Jockey Club The environmentally Shui Wai Telebet Centre Headquarters in Happy Valley, which friendly design of the was designed to meet Hong Kong is renowned this year extended to the 3/F and 4/F. Club’s Tin Shui Wai the latest environmental, for its dense population Office renovation has provided Telebet Centre received acoustical and and high-rise living an opportunity to employ a variety of professional recognition ergonomical standards environment. Yet in in the ‘interior as well as to provide the midst of all this are sustainable practices, materials and architecture’ category of high energy efficiency. havens of greenery technologies. A new layout template washrooms are installed with the 2012 FuturArc Green and biodiversity, In 2011 Telebet’s remote has been established, with offices autoflush and smart jet hand dryers Leadership Awards. which can be enjoyed power management clustered in the centre of each floor, to reduce water and paper usage. by all. The turf of Utilising part of a former system was recognised Happy Valley’s 1.5 km providing for more efficient use of A central utility room housing multi-storey housing in the Hong Kong racetrack is just space and allowing more natural light photocopiers allows for improved air estate car park, the Tin ICT Awards for its a short step from busy into the floor. Solar film on windows, quality in staff areas and helps contribution to green Causeway Bay, where information technology. together with inflectors – currently reduce paper usage, while desk bins the Government-run installed on 4/F – cuts down on solar have been removed to encourage The system allows sports pitches within radiation. LED lighting and staff to separate waste. Telebet to control the its infield provide much customised ventilation controls HK$ power supply remotely needed playing to its 5,700 computer facilities. Penfold Park enhance energy efficiency, while Million 1 terminals. Aside from at Sha Tin Racecourse, Telebet’s remote power management its green dividend, the with its trees and water saves the Club system saves the Club features, is popular with HK$1 million in HK$1 million in annual local residents, as well annual electricity bills electricity bills. as being home to a thriving birdlife.
18 The Hong Kong Jockey Club Sustainability Report 2013 Managing our Hoofprint
Carbon emissions by vehicle type CO2-e in tonnes
Green Mobility 365 10 29 156 447 11 30 151 313 11 25 153 The Club continues to seek 305 7 26 145 improvements in the fuel efficiency of its vehicle fleet, reducing fuel TRACK SPECIAL PURPOSE JEEPS FOR LIGHT GOODS VEHICLES VEHICLES HORSE TRAILERS VEHICLES consumption per kilometre by 5% on last year. All of the Club’s diesel 99 134 35 207 vehicles are Euro IV certified, while those purchased since September 95 128 32 205 2012 meet Euro V standards. The Club 84 137 30 206 also has one bus running on LPG. 78 141 29 217
To reduce reliance on fossil fuels TRACTORS FOR MEDIUM GOODS PASSENGER MINI BUSES the Club is increasing its use of HORSE BOXES VEHICLES CARS biodiesel (B5) for its water trucks, tractors, machinery and standby 1,035 generators at both Sha Tin and 1,099 Happy Valley Racecourses. 959 The Club took delivery of 948 a second electric car in 2013 and has set up more charging points in TOTAL 09/10 10/11 11/12 12/13 the headquarters building. The Club’s entire fleet of golf carts, used for day-to-day transport around the Direct energy consumption racecourses, is solar-powered. -5% by vehicles and facilities (litres) 2009/10 2010/11 2011/12 2012/132012/13
Fuel consumption for Club Diesel fuel 294,907 231,129 217,502144 144,262 262 vehicles was reduced by 5% Unleaded petrol 77,833 76,265 78,213 81,568 per kilometre on last year Liquefied petroleum gas 11,685 12,846 11,385 9,522 Biodiesel (B5) 0 92,291 199,046 290,155
19 The Hong Kong Jockey Club Sustainability Report 2013 Managing our Hoofprint
Materials consumption1
2009/10 2010/11 2011/12 2012/13 Conserving Bring Your Bet slips (thousand sheets)2 647,294 608,900 607,344 571,418 Own Bag Resources (% FSC paper) 18.6% 100% 100% 100% Copy paper (boxes) 9,714 9,298 9,044 8,993 Club Members are now (% recycled paper) 10.7% 39% 32% 32% bringing their own bags The Club actively seeks to reduce when they go shopping Disposable at clubhouses and material consumption and to plastic cutlery (items) 717,220 707,400 506,000 569,200 Upcycling identify sustainable sources of racecourses. And for Biodegradable those who don’t, a materials for use in its operations. food containers (pcs) 388,580 503,420 1,265,540 1,398,000 charge is being levied The Club’s marketing Green Procurement Guidelines have on paper bags and wine team has identified an been established to help internal ‘upcycling’ opportunity LED lamps (pcs) – 1,155 2,403 8,467 boxes. Alternatively users make informed green Members can purchase for used horseshoes. Paper hand towels 3 Reconditioned and purchasing decisions. All suppliers (boxes) 11,446 8,671 11,465 9,700 reusable bags. Rebates (% recycled paper) 0% 37.7% 48.4% 32.5% are also offered for the crafted into art pieces, are recommended to minimise the purchase of some these limited items are consumption of virgin materials very popular in Paper bedding (23 kg bags) 585,260 584,951 542,852 512,210 products where and increase the use of recyclable Members decline to use racecourse gift shops. materials. Toner/inkjet cartridges (pcs) 5,215 5,709 6,743 3,891 complimentary gift (% recycled cartridges) 0% 1% 28.8% 12.8% The team has also The Club is adopting Managed boxes. The new found ways to cut down Print Solution technology. Energy- Toilet paper (boxes) 8,084 5,654 5,451 6,478 measures have already on materials usage. (% recycled paper) 0% 0% 41% 58.5% led to a 16% reduction efficient printers and copiers are Packaging for raceday in paper bag usage and souvenirs has been being deployed in designated print 12% in gift boxes. 1 Figures based on materials purchased over applicable year. reduced and a small gift rooms, with all copying to be logged 2 Incorrectly stated as ‘Bet slips (sheets)’ in 2011 report. In a related is offered to customers and backcharged to departments. 3 Increase due to greater number of non-raceday events at racecourses. initiative, mooncake who don’t require a bag Human Resources is also packaging was when purchasing items, integrating tablet computers into its reduced for the 2012 while a charge is levied training programmes as a substitute festival, the effort for additional bags. All plastic bags in the for conventional paper handouts, receiving special recognition from the Club’s racecourse with 12 of its corporate training Environmental souvenir shops are programmes currently using the Protection Department. biodegradable. technology, and more to follow.
20 The Hong Kong Jockey Club Sustainability Report 2013 Managing our Hoofprint
Source separation and waste recycling Waste 2009/10 2010/11 2011/12 2012/13 Waste paper (kg) 385,967 611,006 581,551 491,0871
Management Plastic bottles (kg) 4,367 25,660 55,915 42,930
Iron products (kg) 857 677 2,067 285 Under its Waste Management Policy Other metals (kg) 3,070 3,799 2,764 3,384 and E-Waste Management Toner cartridges Guidelines, the Club seeks to (pcs) 1,488 1,927 1,329 1,678 manage and dispose of its waste Glass bottles (kg) 21,059 40,527 88,300 100,779 responsibly. The effect of these Light tubes (kg) 2,604 4,467 1,178 9822 policies – and also of the Club’s Eco-fertiliser efforts to reduce materials usage – e-waste (pcs) 5,137 2,891 4,477 2,817 To promote eco-friendly is reflected in the volume of materials gardening, 10,000 1 Decrease partly due to reduction in consu mption of bet slips. collected, where, for instance, the packs of the Club’s 2 Decrease due to greater use of energy efficient tubes with longer lifespans since 2009/10. decline in light tubes collected for eco-fertiliser, recycling is the result of the manufactured from installation of more energy-efficient horse manure, were T5 tubes with longer lifespans. collection of plastic bags, nylon bedding, particularly when it is wet. given away at this year’s Hong Kong Flower The Club has sought out bags, glass bottles, clinical waste, To overcome this Sha Tin stables Show in Victoria Park. effective partnerships for responsible 80% metals, bamboo/timber and bulk completed a trial of a sealed disposal and reuse of materials. furniture. compactor at the end of 2012, which About 80% of food waste (around About 80% of Of the approximately 125 tonnes both increases the efficiency of two tonnes per day) is now collected food waste is of horse manure, straw and paper waste collection and reduces the for recycling, some of it being now collected for bedding materials produced each water content. This makes it possible converted into fish feed. recycling day, it is currently possible to to separate out paper bedding for At Sha Tin Racecourse, stables process around 25 tonnes per day recycling and to send greater management has implemented a at the Environmental Protection quantities of manure for processing. phased Ecological Hoofprint Project Department’s Animal Waste As a result, the Club is now in the Plan from October 2010, involving Composting Plant in Ngau Tam Mei. process of purchasing additional comprehensive education of stables One major difficulty in processing sealed compactors for Sha Tin staff and the establishment of stables waste has been the stables. designated recycling bins for the separation of manure from paper
21 The Hong Kong Jockey Club Sustainability Report 2013 Managing our Hoofprint
Going Green In Beijing
Located in busy Wangfujing, the Beijing Hong Kong Jockey Club Clubhouse (BJCH) is working hard to promote sustainability and environmental best practice. Under the leadership of its Energy Conservation and Environmental Protection Committee, environmental guidelines have been established and a number of sustainability initiatives are now under way.
22 The Hong Kong Jockey Club Sustainability Report 2013 Managing our Hoofprint
Energy Saving Carbon emissions (BJCH) With Beijing’s energy prices steadily increasing CO2-e in tonnes there is a strong incentive to cut down on electricity usage. Energy-efficient lighting and timer controls have been installed, and energy-intensive equipment is shut down during non-peak periods. 465 7,016 Solar film on windows reduces direct heating 466 6,905 during summer, while insulation curtains help maintain indoor temperatures in winter. Monthly 480 6,842 energy usage data is shared with staff as a further 467 6,815 incentive to energy saving. As a result of these and DIRECT EMISSIONS FROM INDIRECT EMISSIONS FROM other efforts CO2-e is down by 2.6% on the FACILITIES ELECTRICITY baseline year of 2009/10. Material Usage 7,481 and Waste Management 7,371 The Clubhouse committee has worked hard to 7,322 reduce materials usage and to recycle where 7,282 possible. Used napkins and bedding are made into TOTAL cleaning towels. Environmentally-friendly toiletries CARBON FOOTPRINT 09/10 10/11 11/12 12/13 are provided in guest rooms. Paper, glass, metal and plastic waste is collected and separated for recycling. Waste batteries and florescent tubes are sent to the hazardous waste treatment unit in Staff Education and Engagement Beijing, and waste cooking oil is handled by a Electricity and natural gas consumption (BJCH) It is Clubhouse policy to provide all staff with certified contractor to ensure proper reuse. 2009/10 2010/11 2011/12 2012/13 education and guidance on environmental Electricity (kWh) 9,383,904 9,234,795 9,151,167 9,114,340 issues during induction. Waiters and waitresses Source separation and waste are trained in how to advise on food portions and recycling (BJCH) (kg) 3 1 Natural gas (m ) 230,748 231,574 238,278 231,999 sustainable menu options. The in-house newsletter 2011/12 2012/13 ‘Harmony’ provides regular updates on the latest 1 Increase due to greater number of covers in food and beverage outlets. energy-saving and environmental protection Waste paper 19,026 10,203 measures. Glass 9,711 7,236 Staff supported the Clubhouse’s participation in WWF’s Earth Hour this year, turning off lights in Plastic bottles1 – 2,839 the Centurion restaurant and The Lounge, and Food waste1 – 74,557 lighting candles on guest tables. All outside lighting was shut down for the evening. Green waste2 164,562 111,654
1 Plastic bottle and food waste surveyed since July 2012. 2 Green waste mainly refers to garden waste. 23 The Hong Kong Jockey Club Sustainability Report 2013 Working for a Sustainable Future
Working for a Sustainable Future
The Hong Kong Jockey Club is one of Hong Kong’s largest employers, with some 24,000 full- and part-time employees. With our broad range of business activities we are able to offer a wide variety of career opportunities in such areas as hospitality, retail, information technology, horse care and training, and charities administration. We provide employment in nearly every district of Hong Kong, including some of its most socially disadvantaged, and through our 18,300 part-time positions we are a major provider of employment to those such as homemakers, caregivers and students, who are unable to take up full-time work.
Our leading role also means that the Club plays an important part in upholding and promoting employment best practice. Indeed, we know that if we are to attract and retain talent, we must create a working environment where all staff get the support they need to perform their roles, and where all employees have the chance to fulfil their career potential.
24 The Hong Kong Jockey Club Sustainability Report 2013 Working for a Sustainable Future
A Responsible Employees by employee category and gender Employer (Hong Kong) 2009/10 2010/11 2011/12 2012/13 We believe that employee relations should be conducted on the basis of Full-time 4,928 5,020 5,146 5,273 fairness, equity and respect, with all decisions on hiring, promotion, pay Part-time 20,981 21,428 20,743 18,356 Brand to Watch and other aspects of the employment Gender relationship based solely on This year Randstad, the job-related qualifications and Female 13,038 13,346 13,197 12,230 world’s second largest performance, regardless of gender or recruitment and HR any other individual characteristics. Male 12,871 13,102 12,692 11,399 services provider, honoured the Club with This is made explicit in our Code Total 25,909 26,448 25,889 23,629 its ‘Employer Brand to of Conduct, provided to all employees Watch for Corporate on joining the Club, which outlines Social Responsibility’. the Club’s policies on equal It also identified the opportunity, discrimination and Club as one of Hong Employees by age (Hong Kong) harassment as well as the need to Kong’s ‘Top 10 Most respect individual rights and the right 2009/10 2010/11 2011/12 2012/13 Attractive Employers’ in recognition of the to speak up. The Staff Handbook, Age Full-time Part-time Full-time Part-time Full-time Part-time Full-time Part-time Club’s strong employer lays down the Club’s policies and < 30 16.5% 58.9% 16.6% 58.9% 17.2% 55.2% 16.6% 53.3% branding, good procedures for handling employee reputation, and highly 30-49 55.7% 24.5% 55.0% 23.9% 55.4% 25.8% 55.9% 25.3% relationships, including the engaged workforce. opportunities for staff to raise and ≥ 50 27.8% 16.6% 28.4% 17.2% 27.4% 19.0% 27.5% 21.4% have grievances addressed.
25 The Hong Kong Jockey Club Sustainability Report 2013 Working for a Sustainable Future
Retirees Pass A Family of on Skills
Champions The Club’s Telebet % % department employs With a history dating back 129 years, 100 100 some 10,000 part-time the Club has deep roots in the Hong All male full-time employees All employees return to staff handling up to one Kong community. Indeed many have been entitled to three work after parental leave, million calls per raceday. Hong Kong families have at least days’ paternity leave since with an average retention Training this workforce, one member who has worked for the November 2010 rate of 91% and helping new recruits Club at some stage in their career. settle quickly and comfortably into their The vast majority of our executive roles, is very demanding. Parental leave taken and return-to-work rates (Hong Kong) workforce – some 85% – are Hong But as Telebet’s Kong residents. 2009/10 2010/11 2011/12 2012/13 management quickly realised, its retired The Club aims to be as family- FM FM FM FM friendly as possible in its practices and operators were ideally % of employees eligible for equipped for the task. operations. In January 2011 we parental leave 100% 0 100% 100% 100% 100% 100% 100% adopted a five-day working week, As a result, twenty-two No. of employees taking parental despite the operational challenges to retired operators were leave 170324944754968 recruited and put through our weekend racing and football % return to work after parental a special coaching betting schedule. And though paternity leave 100% – 100% 100% 100% 100% 100% 100% programme. As Telebet leave has yet to become a statutory Service Coaches they requirement in Hong Kong, we have No. of employees who returned are now busy passing on to work after parental leave and been providing three days’ paternity were still employed 12 months their skills to Telebet’s latest recruits. leave to all male full-time employees later 15 0 28 45 37 73 49 68 since November 2010. We are pleased Retention rate 88% – 88% 92% 84% 97% 100% 100% with our 100% return-to-work rate and average 91% retention rate after parental leave over the past four years.
26 The Hong Kong Jockey Club Sustainability Report 2013 Working for a Sustainable Future
Lifelong Staff average training hours (Hong Kong) Learning 2009/10 2010/11 2011/12 2012/13
Launch Full-time 41.7 43.6 40.7 43.3 In the Club we believe in the ceremony for importance of developing our human the Jockey Club College at Sha Part-time 11.4 11.5 11.6 11.8 capital and fostering a culture of Tin Racecourse lifelong learning. We need to develop people with the right mix of Internal training courses and support for external training and qualifications (Hong Kong) knowledge and personal effectiveness to take the Club 2009/10 2010/11 2011/12 2012/13 43 Hrs forward. We also recognise Corporate No. of participants 1,797 1,550 1,413 1,917 that we should help our staff grow training The Club’s full- and part-time Total training hours 21,564 17,930 16,060 22,033 professionally and personally, and employees received an that by doing so we can contribute average of 43 and 12 hours of Sponsored No. of participants 1,394 1,469 1,310 1,325 training respectively in 2012/13 to the skills and knowledge base of learning the community. It was this which led Total training hours 42,620 43,092 39,570 26,966 to the foundation of the Jockey Club Total sponsorship (HK$) 5,589,450 5,725,210 6,012,720 6,403,168 College in 2011 as a means for employees to pursue externally certified professional qualifications. training respectively in 2012/13. All necessary, while self-development Support is provided to those Aside from qualifications staff may use the self-access scholarships are awarded for approaching the end of their careers available through the Jockey Club facilities provided at the Club’s four employees to pursue external with the Club, with counselling College, the Club provides a variety integrated recreation and learning qualifications where these are provided in such areas as health and of learning opportunities through centres, known as OMPs (Our not available through the Jockey financial management. All former corporate and on-the job training, Meeting Place), at Happy Valley, Club College. employees are encouraged to stay self-paced learning and e-learning. Sha Tin, Beas River and Beijing All full-time employees receive in touch through membership of our These programmes are provided to Clubhouse. Leaning programmes a formal performance review CARE@hkjc Volunteer Team and via both full- and part-time staff can also be accessed through our at least once per year, providing our dedicated www.hkfamily.com according to need, with each full- staff portal www.hkjcfamily.com. an opportunity for them to discuss website, which is accessible by all and part-time employee receiving an Staff are sponsored to attend performance issues and plan their current and former staff and Courses from the Jockey Club College are available for employees across average of 43 and 12 hours of external training programmes where career development. their families. the Club 27 The Hong Kong Jockey Club Sustainability Report 2013 Working for a Sustainable Future
CORPORATE SAFETY COMMITTEE Safety, Health and Wellness
The health and safety of employees is of paramount importance to the Club, and we continue to strengthen the quality of our support for employees’ well-being. OTHER The Club has four joint RACING EQUESTRIAN MEMBERSHIP PROPERTY OSH DEPARTMENTAL management-employee Occupational OPERATIONS OSH AFFAIRS OSH OSH COMMITTEE COMMITTEE SAFETY Safety and Health (OSH) Committees, COMMITTEE COMMITTEE COMMITTEES responsible for OSH matters in those functional areas which require particular attention, namely Racing Operations, Membership, Property, Overseeing the SMS is a Occupational injuries (Hong Kong) and Equestrian Affairs. Corporate Safety Committee which In addition, to consolidate OSH comprises representatives of the 2009/10 2010/11 2011/12 2012/13 across the entire Club, a Safety Club’s divisions/departments and HKJC occupational injuries Management System (SMS) was reports directly to the Board (per 1,000 employees) 11.5 12.1 12.3 12.0 established in 2012, which included of Management. This has overall HK occupational injuries the production of a Corporate Safety responsibility for the four functional (per 1,000 employees)* 15.0 15.5 14.6 14.1 Manual. The system, intended to OSH committees, and also assists HKJC No. of work-related identify, monitor, and address other divisions/departments in fatalities 0000 potential OSH risks, incorporates all implementing their own safety 14 elements advocated in the Hong management systems in compliance * Source: Labour Department, the Hong Kong SAR Government Kong Labour Department’s Code of with the Corporate Safety Manual. Practice on Safety Management, and was developed with reference to the BS18004:2008 standard for OSH management.
28 The Hong Kong Jockey Club Sustainability Report 2013 Working for a Sustainable Future
staff 4,000 Safest attended exercise and Best sessions led by registered Housekeeping physiotherapists and Stable Award qualified instructors For the past ten years the Club has presented This year a ‘Stretch Up for up in the Club’s four OMPs. Other Corporate Wellness Programme has ‘Stretch Up for Health’ an award to the stable videos can be viewed via Health’ campaign, launched during activities included our ongoing been promoting physical and mental a smartphone QR code. with the best record our 2012 Corporate Safety Day, programme of lunchtime seminars, well-being, with programmes and in safety, hygiene and helped employees learn how to addressing such issues as common activities organised in four areas: cleanliness. This year’s award went to the stable prevent musculoskeletal disorders. pains and diseases, and good physical wellness, families and friends of Dennis Yip. Some 4,000 staff attended exercise practices in using computers. relationships, care for the community, sessions led by registered Professional counselling for stress and self-development. This year’s physiotherapists and qualified and personal problems is also programmes have focused on quality exercise instructors, whilst videos provided through the Club’s of life issues and have included such were provided online and through appointed counselling service, the diverse topics as wine appreciation smartphone and tablet links. Hong Kong Christian Service. and how to stay in touch with the Information corners were also set In addition, since 1999 our natural environment.
29 The Hong Kong Jockey Club Sustainability Report 2013 Working for a Sustainable Future
Engaging Our People Open for For the Club to achieve its objectives Learning it must engage fully and directly A dedicated portal – with its employees. We need to www.hkjcfamily.com communicate our vision and goals. – provides all full- and Equally we must understand and part-time staff and their address the issues that are of concern families, past as well as to our staff and which will impact on present, with open their ability to deliver for the Club. access to learning, wellness and family Engagement takes many oriented information. forms. News and information is communicated through our two A catering e-learning employee portals, MyJC.com and programme is currently being rolled out through hkjcfamily.com, and through our the portal, including staff newsletter, Rapport, which modules on personal since October 2012 has been grooming, work safety, distributed online. Stables staff Team building at end-of-season food hygiene, and management retreats also have their own dedicated wine knowledge. newsletter. Staff may also use HR Link to contact Human Resources hall meetings, and departmental directly for more personal enquiries. retreats. A regular dialogue is also Staff are engaged more directly maintained with staff associations through surveys and focus groups and unions, which predominantly and through such activities as represent employees in racing ‘tea and chat’ sessions, town and betting operations.
30 The Hong Kong Jockey Club Sustainability Report 2013 Working for a Sustainable Future
50,000 Hrs Since November 2005 CARE volunteers have put in some 50,000 hours of community work. HKJC Green CARE@hkjc Volunteer Action Team
Club employees have Club employees have continued the opportunity to play to offer their enthusiastic support their part in the for our Green Action campaign community as a launched in 2010 to promote volunteer with CARE@ hkjc. Since CARE’s sustainability in the workplace establishment in 2005 education programme and at home. The theme of this volunteers have put in driven by volunteers in year’s campaign was ‘Our Green some 50,000 hours of Hong Kong. Also a Lifestyle’, which culminated in community work, hair-cutting service for a green music festival at Sha Tin participating in such the elderly, which was activities as youth set up in 2012. in January. workshops, elderly The success of these visits, and arts for the efforts has been disabled. Programmes recognised by the are targeted at the local Social Welfare district level, with the Department which this team ultimately aiming year, for the fourth to serve each and every consecutive year, district of Hong Kong. Reusing and recycling E-waste Clean Air Drive, honoured the Club’s To this end volunteers 1 CNY red packets 2 recycling 3 Clean Air Network CARE team with its Gold have collaborated with We joined the 130 items of electronic waste were To raise public awareness of Award for Volunteer more than 100 local Service (Organisation Greeners Action Red collected from Club staff for donation sustainable transportation the Green organisations and Category) for its over Packet initiative to to the Caritas Hong Kong Computer Action cycling team accompanied community groups. 10,000 hours of service reuse and recycle red Workshop for refurbishment and the Club’s electric vehicle in a drive Currently there are a year. Gold awards around 900 volunteers. packets, collecting eventual use by people in need. around the Zero Carbon Building in also went to the OLE some 13,000 packets Kowloon Bay. Among the most recent team and to the hair- from our employees for recycling activities have been cutting service team, or reuse during the next Lunar the Other Learning while 68 members of Experiences the CARE team New Year. programme, which is received individual the first large scale free awards.
31 The Hong Kong Jockey Club Sustainability Report 2013 Working for a Sustainable Future
Our Green Place
Friends of the Earth HK International Friends of the Earth Riverwalks Coastal Clean Up Tree Planting Challenge 4 6 9 Since September 2011 Christened ‘Our Green To raise awareness of water For the past three years staff and Staff took part in a tree planting and the roof of the Club’s Place’, the rooftop is now conservation, staff joined Riverwalks their families have helped clean up hiking challenge in April 2013, headquarters in Happy host to Staff Happy Hour, in 2011 and 2012, organised by sections of Hong Kong’s coastline. planting some 60 trees. Valley has been a haven launched at a special ‘La Friends of the Earth and sponsored of green peace. musique et le vin’ gathering in 2012. by the Club. The 2011 walk also Power saving Grass, plants and shrubs raised funds for the conservation 7 green seminars grow where once was The roof garden was of the Dongjiang (East River), which Staff learned from Friends of the bare concrete, helping awarded a silver medal to cool the building and in the Development supplies most of Hong Kong's Earth how to be ‘smart’ energy providing a relaxing Bureau’s Skyrise drinking water. savers, while other seminars environment for staff to Greenery Awards 2012. explained the benefits of LED lighting. take a break from the Low Carbon Day noise of the city. 5 @OMP Mooncake and Eco-friendly features One day a week, staff canteens 8 food donations include a solar-powered in Happy Valley and Sha Tin offer Spare mooncakes and festive irrigation system, while menus using locally-sourced food were donated by staff to decorative metalwork ingredients rather than imported help those in need celebrate the was supplied by the Club’s farriers using items with a high carbon footprint. Mid-Autumn Festival. recycled horseshoes.
32 The Hong Kong Jockey Club Sustainability Report 2013 Working for a Sustainable Future
Employees by employee category and gender (BJCH)
2009/10 2010/11 2011/12 2012/13
Full-time 371 353 359 378
Part-time 77 112 114 69 Gender
Female 197 211 209 201
Male 251 254 264 246
Total 448 465 473 447
Staff average training hours (BJCH)
2009/10 2010/11 2011/12 2012/13
The Beijing Hong Kong Full-time 15.7 20.7 17.7 18.0
Jockey Club Clubhouse Part-time 26.2 73.0 55.4 62.3
The Beijing Hong Kong Jockey Club and development tools under the Clubhouse employs almost 500 guidance of the Club’s management Occupational injuries (BJCH) full- and part-time staff, most of in Hong Kong. The aim is to ensure them local residents, to provide that employees, wherever they serve, 2009/10 2010/11 2011/12 2012/13
a range of dining, recreation and are able to deliver up to customer BJCH occupational accommodation services to expectations, and have the injuries Club Members. confidence that the Club is fully (per 1,000 employees) 5.4 8.5 0 5.3 The Clubhouse has developed supportive of their personal BJCH No. of work- 0000 its own communication, welfare development. related fatalities
33 The Hong Kong Jockey Club Sustainability Report 2013 Greening Hong Kong
Greening Hong Kong
With its deep roots in the community the Club works through direct action, and through the charitable donations of the Hong Kong Jockey Club Charities Trust, to promote sustainability and environmental best practice in Hong Kong. The work of the Trust, which this year donated HK$1.95 billion to 160 charity and community projects, is described in full in the Annual Report. Here we focus on some of the Trust’s environmental and conservation projects, as well as on three of our corporate initiatives.
34 The Hong Kong Jockey Club Sustainability Report 2013 Greening Hong Kong
The McDull Public Education Programme Environment The popular local cartoon characters Project McDull and family have been enlisted to promote green messages to Since 1984 the Hong Kong Jockey children through animation clips, Club Charities Trust has donated comic strips, teaching packages over HK$778 million to green charity and school competitions. and community projects. In 2008 the Trust donated HK$350 million to initiate the Environment Project to raise public Hong Chi – Hong Kong awareness of climate change and Jockey Club Community other environmental issues and Organic Farming to carry out public education on Eco-bricks and art pieces made Campaign for Primary sustainable development. This from recycled glass bottles were showcased at the launch of the & Secondary Schools included support for the ‘Climate Hong Chi – Jockey Club Glass Hong Chi - Jockey Club Environment Public Launched in 2010, and expanded in Dialogue’ conference in 2010, which Bottle Recycling Project Glass Bottle Recycling Education Campaign 2012, this programme includes brought together policy-makers and Project In collaboration with Radio Television competitions on organic cooking, experts from around the world to Launched in 2010 in collaboration Hong Kong, an environmental public organic farming and organic discuss policies and technologies with the Hong Chi Association and education campaign will be rolled knowledge, training and eco tours, to achieve low carbon living. Funds HK$ the Environmental Protection out in late 2013. This will include a public education, community also helped the Jockey Club Kau 788 Million Department, the campaign has to documentary series – ‘Nature and outreach activities and roving Sai Chau Public Golf Course The Trust has donated date collected 1,260 tonnes of Man in One’ – which will focus on exhibitions. The campaign, which convert its 200 golf carts to solar over HK$778 million to green glass bottles from 167 collection how environmental challenges also features social inclusion power and to purchase four charity and community points across the city. Phase two impact on daily lives both globally elements, has to date involved some solar-hybrid catamarans. Other projects since 1984 was launched in March 2013, with and in Hong Kong. Education kits 101 primary and secondary schools, initiatives supported by the a target of 2,000 tonnes and an will be developed, while school reaching out to 160,000 participants. Environment Project and currently expanded network of 300 seminars, roving exhibitions and a in progress include: collection points. documentary short film competition will be organised, to maximise impact and reach. 35 The Hong Kong Jockey Club Sustainability Report 2013 Greening Hong Kong
Mission Healthy Greens – Jockey Club Elderly Green Living Programme Each year, about 1.5 million meals and 100,000 food packs will be million provided for the meals underprivileged
Hot Meal Service Programmes St James’ Settlement To help the underprivileged as well A two-year programme targeting the Up-Cycling Centre as make productive use of food elderly commenced in 2013 in Wong The Up-Cycling Centre is a pilot waste, the Trust has supported St Tai Sin District. The programme project to promote the up-cycling James’ Settlement and Bo Charity consists of three major components. The Chinese University Trust’s contributions of waste materials into new products Foundation to establish central The Environment Education of Hong Kong Jockey to environmental of better quality and environmental kitchens in Kwun Tong and Tai Kok Programme for the Elderly covers Club Initiative Gaia protection. The value. The Centre will house design Tsui respectively. Surplus food from a series of tailor-made talks and This five-year community Jockey Club Go studios, a fully-equipped workshop supermarkets, wet markets, catering workshops on major environmental outreach programme, launched Green Community and a materials library. It will also companies and hotels is collected issues, along with practical tips on in 2012 in collaboration with engages local arrange opportunities for the each day and prepared into carbon reduction. Green Living The Chinese University of Hong schools and non-governmental disabled and those recovering nutritious hot meals or food packs through Organic Farming organises Kong, has three components. The organisations to reduce carbon from mental illness to work in for distribution to the underprivileged farming at home and trips to organic Jockey Club Museum of Climate emissions through carbon audits sheltered workshops. As such it in East Kowloon, West Kowloon farms for elderly people with different Change will display exhibits on the and implementation of practical represents a unique cross-over and the New Territories through levels of physical ability. The Green “Three Poles” (North Pole, South initiatives. Finally, a series of model, achieving environmental partner NGOs. Each year, about 1.5 Elderly Ambassador Programme Pole and Mt Everest), as well as environmental conferences, public benefits, promoting local design million meals and 100,000 food recruits and trains the elderly as on the university’s own research forums and educational fairs are and products, and providing packs will be provided for the green ambassadors in support of into environment, energy and organised to promote initiatives to training and job opportunities for underprivileged, recovering over public education programmes. sustainability, and on the Charities combat climate change. the less privileged. 3,100 tonnes of food.
36 The Hong Kong Jockey Club Sustainability Report 2013 Greening Hong Kong
Conserving and Revitalising Central Police Station
300,000ft2 The Trust’s largest heritage project, currently under way, is the restoration of the Central Police Station restoration of the Central Police compound to provide 300,000 Station, Central Magistracy and square feet of floor areas for Victoria Prison to provide 300,000 heritage, contemporary arts square feet of floor areas for and leisure activities heritage, contemporary arts and leisure activities. Aside from its support for the natural The scheme, which evolved environment, the Trust works to out of extensive consultation with the conserve Hong Kong’s heritage. It Government, community groups, has funded temple restorations, and heritage and antiquities advisors, including the UNESCO award- is being project-managed by the
winning restoration of the Hung Club’s Property team, and draws on Meuron &de Herzog by impression Artist’s Shing temple at Kau Sai Chau, as the expertise of world-class design, well as the development of the conservation and arts experts. former Explosives Magazine into a The objective is to conserve and new home for the Asia Society, and revitalise: preserving and protecting the renovation of the Conservancy buildings while providing space for Association Centre for Heritage. educational, leisure and arts The Trust’s largest heritage activities in keeping with the heritage project, currently under way, is the character of the site.
37 The Hong Kong Jockey Club Sustainability Report 2013 Greening Hong Kong
Club-initiated Projects
HKQAA-HKJC Carbon Disclosure e-Platform Many Hong Kong companies, including the Club, have signed Heroes2 Sustainable used renewable energy, and was the Environment Protection Bus Shelter Design constructed from sustainable Department’s Carbon Reduction materials. Bus shelter designs submitted by finalists Charter, and are working hard to Competition Launched in Happy Valley in reduce carbon emissions. Co-organised with Heroes2, and October 2012, the students visited a The HKQAA-HKJC Carbon with the support of Kowloon Motor number of Club locations as well as Disclosure e-Platform, funded by Bus, the competition brought the Government’s waste facilities in the Club, will provide a database together over 70 students from Ngau Tam Mei. Seventy-one designs for reporting carbon emissions and tertiary institutes to design a new were submitted, with Team TPA from progress in reducing them. The aim bus shelter for Hong Kong. Chu Hai College of Higher Education is to share best practice and help The brief was to design a shelter being the final winner. drive carbon reduction efforts. that was aesthetically pleasing,
38 The Hong Kong Jockey Club Sustainability Report 2013 Greening Hong Kong
Green Music Festival Celebrating the third year of the Club’s Green Action campaign, the Club’s first-ever free green music festival was held in the Parade Ring at Sha Tin Racecourse on 19 January 2013. This year the event brought together not just staff and their families but members of the community and guests from charities and green groups, in an effort to promote wider green awareness. The festival featured performances by celebrity singers and Club talents. There were also green exhibitions and workshops, and plenty of games to keep the kids happy. To promote recycling, entry to the festival was by donation of a Community groups perform at the Green Music Festival recyclable item. Two thousand such items were collected, some of which were sold during the festival 2,000 and the rest donated to community recyclable centres and NGOs. items
were collected, with some sold in the festival and the rest donated to community centres and NGOs 39 The Hong Kong Jockey Club Sustainability Report 2013 Awards and Recognition
YEAR OF AWARD: 2011 YEAR OF AWARD: 2012
GREEN ICT CONSORTIUM DEVELOPMENT BUREAU WEB MARKETING ASSOCIATION ENVIRONMENTAL PROTECTION Hong Kong ICT Awards 2011 Skyrise Greenery Awards 2012 WebAward 2012 DEPARTMENT Green ICT (Adoption – Non-Government Organisation/ Entertainment Standard Indoor Air Quality Certificate – Organisations) Award – ‘Good Class’ for the following ‘Certificate of Merit’ Institution Projects category – of Excellence locations: » Telebet’s new Remote Power ‘Silver Award’ » Internal Sustainability Website » Jockey Club Headquarters, Management System » Our Green Place, Jockey Club Sha Tin Central Complex (G/F, Headquarters WEN WEI PO 6/F-10/F), Tsing Yi Telebet Green China 2012 Centre, Tsuen Wan Telebet Environmental Achievement FUTURARC Awards Centre, Tin Shui Wai Telebet 2012 FuturArc Green Leadership Centre, Tin Shui Wai Volunteers Awards Outstanding Sustainability and Training Centre Interior Architecture category Award (Organisation) Hong Kong Green Awards 2012 » Tin Shui Wai Telebet Centre — GREEN COUNCIL Green China 2012 HONG KONG AWARD FOR Hong Kong Green Awards 2012 Environmental Achievement ENVIRONMENTAL EXCELLENCE CAPITAL ENTREPRENEUR Wastewi$e Label – ‘Class of Green Management Award Awards Capital Entrepreneur Green — Excellence’ for the following Enterprise Award 2012 (Corporate) – ‘Gold Award’ Capital Entrepreneur Green locations: Green Enterprise Award — Enterprise Award 2012 » Jockey Club Headquarters, Corporate Green Governance Award Sha Tin Central Complex, HONG KONG AWARD FOR (Management System) Sha Tin Racecourse, Happy Valley ENVIRONMENTAL EXCELLENCE Racecourse, Happy Valley Energywi$e Label – ‘Class of Excellence’ FRIENDS OF THE EARTH (HK) Clubhouse, Sha Tin Clubhouse Power Smart 2012 » Jockey Club Headquarters and Beas River Country Club Biggest Unit Saver Award
(Company) HONG KONG AWARD FOR HONG KONG AWARD FOR — ENVIRONMENTAL EXCELLENCE ENVIRONMENTAL EXCELLENCE Energywi$e Label – ‘Class of Biggest Charity Saver Certificate IAQwi$e Label – ‘Class of Good’ for the following locations: Good’ for the following locations: (Company) » Happy Valley Clubhouse and » Jockey Club Headquarters, Sha Tin Clubhouse Sha Tin Central Complex, Tsing Yi Telebet Centre and Tin Shui Wai Telebet Centre
40 The Hong Kong Jockey Club Sustainability Report 2013 Awards and Recognition
YEAR OF AWARD: 2013
SOCIAL WELFARE DEPARTMENT 2012 Hong Kong Volunteer Award Gold Award for Volunteer Service 2012 (Organisation Category)
ENVIRONMENTAL PROTECTION Playing Our Part DEPARTMENT ‘Source Separation of Commercial and Industrial Waste As one of the world’s largest 2011-12’ providers of horse racing, sporting Award for promotion & and betting entertainment, and one Commendation certificate of Hong Kong’s major employers » Jockey Club Headquarters U Green Award and charity donors, the Club is a — member of a wide variety of industry Carbon Care® Label ECOPARK and advocacy organisations both in Friends of EcoPark 2012-2013 — Source Separation of Hong Kong and internationally. Over Commercial and Industrial the years, the Club has contributed RANDSTAD HONG KONG Waste 2011-12 Randstad Award 2013 significantly to the development ‘Employer Brand to Watch for of world racing. Its CEO is Corporate Social Responsibility’ currently the Vice-Chairman of — the International Federation of ‘Top 10 Most Attractive Employers’ Horseracing Authorities and Kong Management Association, the Vice-Chairman of the Asian the Hong Kong Institute of CARBON CARE ASIA AND Racing Federation. Human Resources Management, BLOOMBERG Within Hong Kong the Club the Hong Kong Association for Carbon Care® Label plays an active part in a wide variety Customer Service Excellence, the of bodies including the Employers’ Hong Kong International Facility U-MAGAZINE Federation of Hong Kong, the Hong Management Association. U Green Award Excellence of Environmental Contributions
41 The Hong Kong Jockey Club Sustainability Report 2013 GRI Content Index
AR – Annual Report 2012/13 SR – Sustainability Report
PROFILE DISCLOSURES
Strategy and Analysis Report Parameters
1.1 Statement from the most senior decision maker of SR – p2-3 3.1 Reporting period for information SR – p1 the organisation 3.2 Date of the most recent previous report SR – p1 1.2 Description of key impacts, risks, and opportunities SR – p5-6 & p11-12 3.3 Reporting cycle SR – p1
Organisational Profile 3.4 Contact point for questions regarding the report or SR – p46 its contents 2.1 Name of the organisation AR – p119 SR – front cover 3.5 Process for defining report content SR – p11
2.2 Primary brands, products and/or services AR – p119-122 & p170-171 3.6 Boundary of the report e.g. countries, divisions, SR – p1 subsidiaries, leased facilities, joint ventures, suppliers 2.3 Operational structure of the organisation, including AR – p12-13, p119, p149-150 & main divisions, operating companies, subsidiaries p170-171 3.7 Specific limitations on report scope or boundary of SR – p1 and joint ventures the report
2.4 Location of headquarters AR – back cover, p132 & p184 3.8 Basis for reporting on joint ventures, subsidiaries, leased AR – p132-135 & p184-185 SR – p1 facilities, outsourced operations and other entities that can significantly affect comparability from period to 2.5 Countries of operation AR – p170-171 period and/or between organisations
2.6 Nature of ownership and legal form AR – p119, p132, p170-171 3.9 Data measurement techniques and bases of calculations See data tables & p184 3.10 Explanation of the effect of any restatement of Minor restatements only with 2.7 Markets served (including geographic breakdown, AR – p106 & p170-171 information provided in earlier reports and reasons for no significant effects. See sectors served and types of customers/beneficiaries) such restatements footnotes on p16 & p20
2.8 Scale of the reporting organisation (including number AR – p119-122, p126-130, 3.11 Significant changes from previous reporting periods in SR – p1 of operations) p170-176 & p179-182 the reporting scope, boundary or measurement methods applied in the report 2.9 Significant changes during the reporting period AR – p119-122, p126-130, regarding size, structure and ownership p169-171 & p179-182 3.12 Table identifying the location of the standard disclosures SR – p42-45 in the report 2.10 Awards received in the reporting period AR – p100-105 SR – p40-41 3.13 Policy and current practice with regard to seeking SR – p1 & p46 external assurance for the report
42 The Hong Kong Jockey Club Sustainability Report 2013 GRI Content Index
AR – Annual Report 2012/13 SR – Sustainability Report
PROFILE DISCLOSURES
Governance, Commitments and Engagement 4.9 Procedures of the highest governance body for SR – p7 overseeing the organisation’s identification and 4.1 Governance structure of the organisation, including AR – p3, p12-13, p124 & p177 management of economic, environmental, and social committees under the highest governance body SR – p5 performance, including relevant risks and opportunities, responsible for specific tasks, such as setting strategy Note – data also applicable and adherence or compliance with internationally-agreed or organisational oversight to LA13 standards, codes of conduct, and principles
4.2 Indicate whether the Chair of the highest governance AR – p3 & p9 4.10 Processes for evaluating the highest governance body’s SR – p7 body is also an executive officer SR – p5 own performance, particularly with respect to economic, environmental and social performance 4.3 For organisations that have a unitary board structure, Not applicable state the number and gender of members of the highest 4.11 Explanation of whether and how the precautionary SR – p5 governance body that are independent and/or non- approach or principle is addressed by the organisation executive members 4.12 Externally developed economic, environmental, and SR – p12 4.4 Mechanisms for shareholders and employees to SR – p5 social charters, principles or other initiatives to which the provide recommendations or direction to the highest organisation subscribes or endorses governance body 4.13 Memberships in associations (such as industry SR – p41 4.5 Linkage between compensation for members of Board of Stewards not associations) and/or national/international the highest governance body, senior managers, and remunerated advocacy organisations executives (including departure arrangements), AR – p162 (key management and the organisation’s performance (including social compensation) 4.14 List of stakeholder groups engaged by the organisation SR – p12-13 and environmental performance) 4.15 Basis for identification and selection of stakeholders with SR – p12 4.6 Processes in place for the highest governance body to AR –p124 & p161-162 (financial whom to engage ensure conflicts of interest are avoided statement – Stewards) SR – p6 4.16 Approaches to stakeholder engagement, including SR – p12 frequency of engagement by type and by stakeholder 4.7 Process for determining the composition, qualifications, SR – p5 group and expertise of the members of the highest governance body and its committees, including any consideration of 4.17 Key topics and concerns that have been raised through SR – p11-12 gender and other indicators of diversity stakeholder engagement, and how the organisation has responded to those key topics and concerns, including 4.8 Internally developed statements of mission or values, SR – p4, p6-7 & p10 through its reporting codes of conduct, and principles relevant to economic, environmental, and social performance and the status of their implementation
43 The Hong Kong Jockey Club Sustainability Report 2013 GRI Content Index
AR – Annual Report 2012/13 SR – Sustainability Report
DISCLOSURES ON MANAGEMENT APPROACH AND PERFORMANCE INDICATORS
Economic Environmental
Management approaches AR – p119-122 Management approaches SR – p7, p10 & p34
EC1 Direct economic value generated and distributed, AR – p119-122, p126-127, EN1 Materials used by weight or volume SR – p20 including revenues, operating costs, employee p144-146 (consolidated income compensation, donations and other community statement & consolidated EN2 Percentage of materials used that are recycled SR – p20 investments, retained earnings, and payments to statement of comprehensive input materials capital providers and governments income) P173-174 (summary of EN3 Direct energy consumption by primary energy source SR – p19 & p23 (partial) operations) EN4 Indirect energy consumption by primary energy source SR – p16-17 & p23 (partial) p156-157 (reserves) p176 (payments of duty and EN5 Energy saved due to conservation and efficiency SR – p16-19 & p23 taxation to government) improvements p106, p124 & p177 (donations and community investments) EN6 Initiatives to provide energy-efficient or renewable SR – p18 & p23 energy based products and services, and reduction in EC2 Financial implications and other risks and opportunities SR – p17 energy requirements as a result of these initiatives for the organisation’s activities due to climate change EN7 Initiatives to reduce indirect energy consumption and SR – p20 EC3 Coverage of the organisation’s defined benefit AR –p141-142 & p152-153 reductions achieved plan obligations (retirement plans) EN16 Total direct and indirect GHG emissions by weight SR – p16-17, p19 & p23 EC4 Significant financial assistance received from No significant financial subsidy government from Government EN18 Initiatives to reduce GHG emission and reduction SR – p16-19 & p23 achieved EC7 Procedures for local hiring and proportion of senior SR – p26 management hired from the local community at locations EN19 Emissions of ozone-depleting substances by weight SR – p16 of significant operation EN22 Total weight of waste by type and disposal method SR – p21 & p23 EC8 Development and impact of infrastructure investments AR – p106-117 and services provided primarily for public benefit EN26 Initiatives to mitigate environmental impacts of products SR – p20 through commercial, in-kind, or pro bono engagement and services, and extent of impact mitigation
44 The Hong Kong Jockey Club Sustainability Report 2013 GRI Content Index
AR – Annual Report 2012/13 SR – Sustainability Report
DISCLOSURES ON MANAGEMENT APPROACH AND PERFORMANCE INDICATORS
Labour Practice and Decent Work Conditions Human Rights
Management approaches SR – p24-29 Management approaches SR – p5 & p24-25
LA1 Total workforce by employment type, employment SR – p25 & p33 HR3 Total hours of employee training on policies and SR – p6 & p25 contract and region, broken down by gender. procedures concerning human rights that are relevant to operations, including the percentage of employees LA6 Percentage of total workforce represented in formal joint SR – p28 trained management–worker health and safety committees that help monitor and advise on occupational health and safety programmes Society
LA7 Rates of injury, occupational diseases, lost days, and SR – p28 & p33 (partial) Management approaches SR – p6 & p12-13 absenteeism, and total number of work-related fatalities, SO3 Percentage of employees trained in organisation’s SR – p6 & p25 by region and by gender. anti-corruption policies and procedures LA8 Education, training, counselling, prevention and SR – p27 SO8 Monetary value of significant fines and total number of No significant fines and risk-control programmes in place to assist workforce non-monetary sanctions for non-compliance with laws sanctions for non-compliance members, their families or community members and regulations regarding serious diseases.
LA10 Average hours of training per year per employee by SR – p27 & p33 Product and Service Responsibility gender, and by employee category. Management approaches SR – p5 & p14 LA11 Programmes for skills management and lifelong learning SR – p27 that support the continued employability of employees PR5 Practices related to customer satisfaction, including SR – p14 and assist them in managing career endings results of surveys measuring customer satisfaction See Annual Report for detailed coverage of customer LA13 Composition of governance bodies and breakdown of SR – p5, p25 & p33 initiatives employees per employee category according to gender, Note – data on governance age group, minority group membership and other bodies also applicable to 4.1 PR8 Total number of substantiated complaints regarding No substantiated breaches of indicators of diversity breaches of customer privacy and losses of customer privacy or losses of customer data customer data in 2012/13 LA14 Ratio of basic salary and remuneration of women to men SR – p25 by significant locations of operation
LA15 Return to work and retention rates after parental leave, SR – p26 by gender.
45 The Hong Kong Jockey Club Sustainability Report 2013 Assurance Statement and GRI Certificate Lilian Tang Design Limited • Cover Photo (Jockey close-up) by Bobby Lee • Photos by The Hong Kong Jockey Club Jockey Kong Hong The by •Photos Lee Bobby by close-up) (Jockey Photo •Cover Limited Tang Design Lilian
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