Dubai United Arab

Business confdence in ’s Two in fve (40%) of executives cite talent The most helpful local resources for digital digital transformation environment is and skills shortages as the greatest transformation in Dubai are business average in relation to other cities, with obstacle to digital transformation. associations (30%) and government Currently, half (50%) of them are looking programmes (30%). For example, over the an overall score of 6.63 out of 10. The for people with cyber security skills, which past 20 years, the government of Dubai has rd city ranks 23 out of 45 in a survey might be explained by a 2015 survey that launched several digital transformation of executives. Executives agree that found that one-third of all UAE frms were initiatives aimed at improving information digital transformation will be very hit by data breaches. 1 and communications technology important for their organisation, but (ICT). These initiatives were part of his worry about the lack of people with Conversely, executives are satisfed Highness Sheikh Mohammad Bin Rashid with Dubai’s educational institutions in the right skills. , Ruler of Dubai’s goal—“to producing a number of graduates with make Dubai the happiest city on Earth”.2 digital skills. In addition, one-third (33%) Although the government plays an active believe that institutions are generally role in digital transformation, banks and effective at equipping students with the fnancial institutions appear to be the right digital skills. biggest investors.

1 https://home.kpmg.com/ae/en/home/media/press-releases/2015/12/kpmg-uae-cyber-security-survey-2015.html 2 https://www.weforum.org/agenda/2017/05/how-digital-technology-is-transforming-dubai/

Written by Dubai

Business confdence in the digital transformation environment

Overall Innovation Financial environment & entrepreneurship environment rd th th out of out of out of 23 45 cities 13 45 cities 25 45 cities

Supply of people Development of ICT & skills new technologies infrastructure th th th out of out of out of 29 45 cities 18 45 cities 19 45 cities

Toughest Equipping people Most helpful challenge with the right skills local resources

40% 20% 30%

Talent/skills Business associations Very effective shortages and events

Most needed skills Main sources of fnancial assistance

50% 37% Digital security skills Banks or other fnancial institutions

30% 27% Business change management skills Government programmes