FAQs on launch of Galaxy Z Flip 5G

1. How many units of the Z Flip 5G can I purchase?

You can purchase a maximum of two units of the FE 5G.

2. Will I be able to enjoy the $30 online discount on my Samsung Galaxy Z Flip 5G if I purchase online?

Yes, this online handset discount promotion is not applicable to the Samsung Galaxy Z Flip 5G.

3. Are there any promotions if I buy the Samsung Galaxy Z Flip 5G?

Yes. Customers can enjoy the following offers:

• Extra $100 OFF with new sign up or upgrade to XO 78 & XO 108 plan.

• Extra $200 trade-in value on selected phones.

• Extra $50 OFF with sign-up of 5G NOW 10GB Mobile Data at $10/mth (12-mth term).

• Extra $30 OFF with MobileSwop Unlimited Premium (12-mth term).

• 6 FREE months of 5G NOW when you sign up on Combo 2 & above plans.

4. How do I collect my Samsung Galaxy Z Flip 5G if I order online?

You can select your preferred mode of collection: have it delivered (FOC) or self-collection at POPStation (FOC).

5. Can I purchase the Samsung Galaxy Z Flip 5G at recommended retail price (RRP) without any mobile contract?

No, the Samsung Galaxy Z Flip 5G is only available with a 24-month mobile contract.

6. What kind of SIM card does the Samsung Galaxy Z Flip 5G require? Will there be any SIM card charges?

The Samsung Galaxy Z Flip 5G requires a Nano SIM. Please note that a change of SIM card is needed if you are using a regular/micro-SIM card. A fee of $37.45 (after GST) is applicable with any SIM card change.

7. I am an existing Samsung Concierge customer; can I exercise my benefit to upgrade my device to Samsung Galaxy Z Flip 5G during the pre-order?

You may only exercise your Samsung Concierge upgrade benefit at a Singtel Retail Shop or Singtel Exclusive Retailer from 31 October.

If you are an existing Samsung Concierge customer who has completed at least 12 consecutive monthly subscriptions, simply bring your Singtel-registered Samsung device in good working condition into any Singtel Shop or Singtel Exclusive Retailer to enjoy a knock- off value on the purchase of your Samsung Galaxy Z Flip 5G.

Please note that you would still be required to pay the remaining top-up value for your Galaxy Z Flip 5G as advised by sales. Please also note that to enjoy a higher trade-in value for your old Samsung device, you will need to trade in your device using the Samsung Trade Up mobile app.

For more information on Samsung Concierge, please click here.