PEUGEOT EUROPE 2017 Sale

Up to 12 FREE days Book & pay, 31 March 2017 Monday 27th March 2017 SEE DEAL

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A M S A SPE At the MTA annual conference mid-haul and long-haul is still LIST • Operated by the on the Gold Coast on Fri, Burnes booked with a travel agent, so I industry leader Brand USA’s BIG said HLO was “thrilled and have a great feeling of confidence privileged” to have purchased a in the ongoing success of our • Packed full of fun and Badge Bonanza! 50% share in the company from its distribution businesses and most plenty of free time 16 EXCITING founders Roy and Karen Merricks particularly this business.” NEW BADGES (TD 21 Oct). Roy Merricks said the decision “The business Roy and Karen to sell a half stake to Helloworld GIVE THEM developed over the past 17 years had been an acknowledgment EVEN MORE: WIN A TRIP is unquestionably the best of of “the rapidly changing world breed in this model of agency and the importance for MTA to $400 TO THE U.S. network,” Burnes said. be soundly positioned within the PER COUPLE WITH “Not only within - I’ve industry for decades to come”. OFF FLIGHTS* looked at these models all over He said he had been in talks the world and I don’t know of a with Helloworld for several better one anywhere.” years and had also considered CLICK HERE Burnes said customer service continuing independently. was the key to MTA’s success and “However, after developments

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THANK YOU FOR NOMINATING US IN THE 2017 AFTA AWARDS We are delighted to receive nominations for: Category 18: Best Domestic Airline Category 19: Best Airline International – Online Category 32: Best Sales Executive – Industry Supplier Kirstie Egan

Thank you for your ongoing support and good luck to fellow nominees.

Fares to Europe from $3500* The Perfect Mix Lufthansa Economy-Business Mixed Class

*Net fares exclude taxes, fees and surcharges Website: www.traveldaily.com.au | Phone: 1300 799 220 | Fax: 1300 799 221 | Email: [email protected] Page 1 We help travel agents get PREMIUM ECONOMY CLASS the best deals in italy A GREAT NEW WAY TO FLY DOUBLE DAILY FROM

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Monday 27th March 2017 Phone: 1300 661 666 www.greecemedtravel.com.au TTC dual sales mgr LEVEL €99 BCN fares CHRISTOPHER Lukehurst- Cyclone Deb bears down INTERNATIONAL Airlines Grp’s Walton has been appointed by ONE&ONLY Hayman Island is Nearby Hamilton Island Airport new long-haul budget carrier The Travel Corporation to the knocking back guest arrivals “until has cancelled all flights today. LEVEL is offering transatlantic dual role of sales manager for further notice” due to expected Flights to Townsville Airport Economy class fares between Uniworld & Creative Cruising in severe weather as Cyclone have been suspended by Jetstar, Barcelona & both Los Angeles and South Australia. Debbie approaches. Virgin Australia and Qantas today San Francisco for just €99. He has over 25 years’ industry Areas of Queensland are being and tomorrow. Fares to Punta Cana and Buenos experience & is Adelaide-based. evacuated at Bowen, Proserpine Jetstar has cancelled 10 return Aires lead in at €149. and Airlie Beach ahead of the flights to Northeast Queensland potential Category 4 storm cell (details HERE). making land fall on Tue. Virgin has a waiver on flights to/ Hayman, which was struck by from Townsville, Cairns, Mackay, cyclones Anthony and Yasi in Proserpine, Hamilton Island and 2011 (and subsequently closed Moranbah up until 29 Mar (HERE). DISCOVER OUR for several months), says it is Tigerair has shelved flights to/ 2017/18 working with authorities and from Sydney and Brisbane to the “taking all precautions to ensure Whitsunday Coast (info HERE). guest and staff safety”. Royal Caribbean International USA Daydream Island Resort & Spa told Travel Daily it was monitoring COLLECTION said it had activated all steps the path of Cyclone Debbie and in line with its cyclone policies had rerouted Azamara Journey and procedures and was “well away from Hamilton Island and prepared for these events”. Townsville, scheduled for Tue and Guests have been advised to Wed this week respectively. remain in their rooms or the P&O Cruises told TD none of its NEW resort’s Main Atrium for the next vessels were in the immediate 24-36 hours, depending on the area, nor any of the World’s path of the cyclone. Leading Cruise Lines group.

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Website: www.traveldaily.com.au | Phone: 1300 799 220 | Fax: 1300 799 221 | Email: [email protected] Page 2 Gow-Gates Insurance Brokers We are delighted to receive a FOR THE HOTTEST EXECUTIVE ROLES nomination for Category 31: Best Agency CONTACT OUR DEDICATED Support in the 2017 AFTA Awards EXECUTIVES DIVISION ON 02 9231 2825 Vote Now! OR VISIT US AT Gow-Gates Insurance Brokers Pty Ltd ABN 12 000 837 785 | AFSL 245432 Monday 27th March 2017 www.aaappointments.com.au River report canned Qantas delays wi-fi roll out CRUISE Lines International Window QANTAS will delay the launch of has been forced to cancel while it Association (CLIA) Australasia has its free inflight wi-fi services after addresses problems. confirmed it will not be producing Seat encountering stability issues with An initial Boeing 737 has a river cruise report for 2016. its new technology. been fitted with satellite and Prior to 2016, river cruising was TRAVEL can bring out the worst IT News reports the airline had electronics hardware and has included in CLIA Australasia’s in people and over the weekend planned a debut this week but been tested by Qantas during annual Cruise Economic Report, one passenger flying with special charter services between but last year’s release excluded Tigerair has taken that crown. Sydney and Brisbane. river results, under plans to A TT flight was forced to The tests involved staff with release a separate river report. return to the gate, minutes after California up to 200 devices and achieved “After collating the material for beginning its taxi at Perth on Sat download speeds of 7-12 Mbps. the report last year, it became after a pax was found to be in A roll-out across the wider apparent there were gaps in possession of durian fruit. STAR Durian fruit are infamous for Qantas domestic fleet is due from the data collection so, with the the middle of this year. close of 2016 imminent, the letting off a distinctive odour that Search is strong even when it’s intact. MEANWHILE, Qantas has today decision was made to wait until TT758 was delayed for over Visit California announced it will codeshare on river cruising could be part of an hour while the smelly culprit is searching for services operated by LATAM on its a new global reporting system agents who will be new Melbourne-Santiago route. being introduced this year,” a was removed, before passenges the faces of their LATAM’s new Australian spokesperson told Travel Daily. departed after 2am. new digital training route is set to debut on 06 Oct, According to Wikipedia, durian fruit can have a “pleasantly platform, California complementing its existing long China Bali visits spike STAR. A video standing Sydney-Auckland- sweet fragrance” for some, competition has Santiago route and Qantas’ thrice VISITORS continue to flock while other people may find been launched and weekly SYD-SCL service. to Bali, with 91,515 Australians “the aroma overpowering and agents are invited to Qantas Frequent Flyers can earn visiting the Indonesian tourist revolting.” submit a 15 second status credits and Qantas points, hotspot in Jan, according to All passengers made it to video with their as well as redeem points on preliminary data released by Bali Sydney Airport smell free. STAR tips about LATAM’s Melbourne flights. Government Tourism Office. travel to California. This is translated into a 4% increase, compared to Jan 2016 EK A380 trifecta For contest details: Cup qualifier winners when 87,983 Australians visited. EMIRATES has today added star.visitcalifornia. ABU Dhabi Tourism & Culture The early timing of Chinese New three new A380 destinations to com/au Authority has announced the Year saw an astonishing number its global network with double- winners of last week’s mini-comp of Chinese visitors, growing by a decker aircraft deployed on the as Graciela Craig, TravelManagers; record 92% from Jan 2016 with Tokyo Narita, Casablanca and Sao Ellie O’Byrne, Flight Centre 147,928 Chinese visiting Bali, up Paulo routes on the same day. Eastwood and Phillip Boniface, from 76,919. The upgauge marks the first helloworld Carlingford. Australia made 20% of arrivals, scheduled A380 services in Latin Each of the agents have won China (32%) and New Zealand America and to North Africa. two tickets to watch Australia (0.93%), with 4,299 visitors in Jan. On each of the routes from take on the UAE in the World Cup Kiwi travellers dropped from Dubai, EK is replacing existing qualifier in Sydney tomorrow. 4,486 in Jan 2016 to 4,299. Boeing 777 services.

Thank you for your nomination! We’ve been nominated! Best Wholesaler - Australian product Best Wholesaler - International product Best Wholesaler – Australian Product Best Sales Exeuctive - Industry Support Sunlover Holidays, Qantas Holidays & Viva! Holidays Best Wholesaler – International Product Stacy Harsh - NSW Qantas Holidays & Viva! Holidays Jamie Giddens - VIC Best Sales Executive – Industry Supplier Shari Rokosuka - QLD Darren Evans – Qantas Holidays & Viva! Holidays (NSW/ACT), Kim Knight – Qantas Holidays & Viva! Holidays (QLD), Thank you for your support! Mick Boylan – Sunlover Holidays (VIC) CLICK TO VOTE Vote here

Website: www.traveldaily.com.au | Phone: 1300 799 220 | Fax: 1300 799 221 | Email: [email protected] Page 3 Find out how three different religions come together in this city in the March issue of travelBulletin. CLICK HERE to read

Monday 27th March 2017 CZ confirms talks Hoffmann tastes Uniworld’s Paris CHINA Southern Airlines has confirmed it is in talks with a on location in France’s potential strategic partner after reports American Airlines is Paris pitching to take a US$200 million Today’s issue of TD is coming stake in the carrier (TD Thu). to you courtesy of Uniworld Without naming AA, the Boutique River Cruise Collection Chinese SkyTeam carrier issued on board Joie de Vivre. a statement saying it was in THIS week Travel Daily is negotiations over a possible on board Uniworld’s brand “major strategic cooperation” new vessel Joie de Vivre for with a third party. its christening ceremony and It said a possible transaction inaugural sailing down France’s was still subject to internal and River Seine. shareholder approvals of each A team of Australian trade and party, as well as any government media touched down in Paris approvals. over the weekend, ready to A further statement would be explore the classy new ship. made “as and when necessary”. Hoffmann Travel’s gm break to lounge with the locals Over the weekend the team PHIL collectively packed in an evening Michelle Ashcroft and her guest during a Paris Charms and at the Opera, a travelling QF on complaint list Irene Limberis are pictured Travelling Breakfast Tour. breakfast tour, a visit to Le Ritz QANTAS has been named on catching some rays yesterday in The double-decker Paris, a behind-the-scenes tour the NSW Fair Trading complaints front of the Luxembourg Palace. “Bustronome” charted the city, of the Eiffel Tower, a midnight in register for Feb, recording 12 In Paris for Uniworld Boutique allowing passengers to take in the Paris walk and more. grievances from consumers. River Cruise Collection’s most picturesque locations, while Today guests will celebrate Joie The airline is one of 24 christening and inaugural sailing enjoying a four-course breakfast de Vivre’s christening ceremony. companies listed for the month. of Joie de Vivre, the pair took a which stretched into lunch.

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If you believe we deserve to win, please vote for Travelport in Category 31 and our sales executives Bianca Orsola-Rose or Haley Crook in Category 32. Voting closes Friday 31 March 5pm AEST

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Website: www.traveldaily.com.au | Phone: 1300 799 220 | Fax: 1300 799 221 | Email: [email protected] Page 4 Noah Tratt Inese Kingsmill Blake Hutchison Expedia Virgin Australia Luxury Escapes April 5, Sydney Book Now Monday 27th March 2017 www.mumbrella.com.au/travel France faces the world Lindblad Arctic brox USTA Trump reply LINDBLAD Expeditions US TRAVEL Association ceo THE Normandy region has rolled out its 2018 Arctic and president Roger Dow has in northern France brochure featuring eight in-depth urged the Trump Administration has welcomed 900 itineraries including the Nordic to reassure the world that the international buyers and passage, Iceland, Greenland and nation is “open for business”. media, including 16 from the Canadian High Arctic. Dow issued the response late Australia, for the 12th Sailings are aboard National last week in relation to the US Rendez-vous en France Geographic Explorer and National Government’s tough new check trade show in Rouen. Geographic Orion. for US visa applicants. Ahead of the two-day The brochure can be accessed “The travel community has travel market, buyers via National Geographic Lindblad been deferential to this new participated in a series Expeditions’ local GSA, Adventure administration, whose charge of hosted famils that World, by CLICKING HERE. it is to keep us safe. So now showcased the history, natural Some dined on fois gras and we respectfully request public beauty, artistic flair and culinary lobster souffle in the exquisite acknowledgement of our nation’s excellence of Normandy. banquet hall of the Benedictine QR/IG EU stake nod interest in welcoming legitimate Sites visited included the palace in Fecamp, while others QATAR Airways has gained travel,” Dow said. Abbey on the medieval island visited the house of impressionist approval from the European “Mr President, please tell the of Mont Saint Michel, and the painter Claude Monet in Giverny. Commission for its proposed world that while we’re closed to picturesque gateway to the During Rendez-vous en France, acquisition of a 49% stake in the terror, we’re open for business.” Cotentin peninsula, the port city which begins on Tuesday, 650 holding company of Italian airline, “Imbalanced communications of Cherbourg-en-Cotentin. French tourism operators will Meridiana fly (IG). is especially susceptible to being Other locations included the meet with buyers, including the The European Commission said ‘lost in translation’ - so let’s work stunning Le Jardins d’Etretat Australian contingent. QR’s purchase of Alisarda would together to inform our friends (pictured) and the charming Atout France Australia says the not raise competition concerns and neighbours...not just who city of Honfleur, located on the event is a unique opportunity for “as the companies’ activities is no longer welcome here, but estuary where the Seine meets participants to initiate and build on overlapping routes are very who remains invited to invest and the English Channel. professional relationships. limited...or have very low traffic”. vacation here,” Dow remarked. USA BROCHURE OUT NOW

USA2017-2018 NEW LOOK BROCHURE FOR 2017-2018 • Includes more southern states product than ever before • Earn a BONUS 1,000 Si rewards points when you post a photo with our new brochure and #freestyleholidays before 14 April.

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Website: www.traveldaily.com.au | Phone: 1300 799 220 | Fax: 1300 799 221 | Email: [email protected] Page 5 BA bio screening MTA’s single-screen advance BRITISH Airways has begun introducing facial recognition technology at London Heathrow Terminal 5, allowing passengers Monday 27th Mar 2017 to board without having to show passports or boarding passes. WYSE rego deadline Three gates are now using the THE World Youth Student and system, with another 33 planned Educational Travel Confederation in coming months, according to is offering a last-chance the London Telegraph. opportunity to register for The system involves biometric its WYSE Exchange Australia devices that capture a traveller’s conference to be held in Sydney features along with their boarding on Thu. pass, and then conducts a facial The event will be held at scan at the gate to verify the Doltone House Darling Island. person’s identity. To register, CLICK HERE. A similar system is under trial MOBILE Travel Agents (MTA) by the developer of Virtuoso Air, at Brisbane Airport involving Air is preparing to roll-out a Global eGlobalfares, and has been under New Zealand pax (TD 09 Mar). Fares Search and Booking Tool for trial in recent months. Hello its members, providing a single- Beattie said MTA also planned a HK Disney by screen comparison of all airfares. voluntary accreditation program The tool is one of several that would allow members to Tokyo. VISITORS to Hong Kong initiatives planned by MTA this attain recognition for additional Disneyland can now combine a year, along with a member training and education. visit to the park with a scenic trip mentoring program and an elite “I think it will be a first in the on the city’s iconic Star Ferry line. accreditation scheme. country, with a view to people The park’s new ‘water tour’ Speaking to Travel Daily at having to obtain a certain level of is available in a choice of the home-based group’s annual expertise,” he said. packages that include Hong conference on the weekend, MTA “And it won’t be Mickey Mouse Kong Disneyland admission, ceo Don Beattie highlighted the achievements, it will be real lunch or afternoon tea and Global Fares Search and Booking achievements and it will cover all return transfers aboard a new Tool as one of the most significant aspects of business.” 400-passenger diesel-electric new developments offered to MTA was also preparing a “eco-ferry”. members in recent years. mentoring program among Prices start from HK$160, “Productivity will be immensely new and established members, available to travel trade partners improved and members’ allowing a sharing of knowledge Book Qantas through the theme park’s competitiveness in the among the group. International tickets designated wholesalers. marketplace will be significantly Beattie is , left, with and win 1 of 5 places Travel is from the Star Ferry pier pictured improved,” Beattie said. MTA co-founder Roy Merricks at at Tsim Sha Tsui in Kowloon. on our exclusive “Before you might have had the group’s annual conference. Tokyo famil. to read wholesale sheets, fare CostSaver flight offer rules, every single independent COSTSAVER is offering an air deliverer of fares… compare SAA Vic Falls boost Find out more deal with savings of $400 per them across all the private SOUTH African Airways has couple when booked with any fares, published fares, all the lifted capacity on services of the company’s 2017 tours in wholesaler fares and all the between Johannesburg and Europe, Britain, USA or Canada. corporate fares,” he said. Falls by 60% with the Tours include the Highlights of “Now it will be all on one screen deployment of Airbus A330-200s. Scandinavia, Irish Wonders and – you’re going to be able to see The expansion follows a US$150 Canyon Country Showcase. every fare that’s available to you million upgrade at Zimbabwe’s The offer is valid to 12 Apr and no matter what type of fare.” Victoria Falls International subject to limited places. The system has been created Airport, including a new terminal.

KELLY O’CONN0R “KAMIKAZE KEL” Aloha – Vote Now! FIGHTING OUT OF NSW West 2017 NTIA Awards EXPERIENCE 2 years STRENGTHS Big voice in the ring, always rolls with punches Hawaiian Airlines – TAKEDOWN AVERAGE 100% Best Online Airline (Cat. 19)

BEST SALES EXECUTIVE VOTE Joyce Weir – Best Sales Executive –

NATIONAL TRAVEL (CAT 32) INDUSTRY AWARDS NOW Industry Supplier (Cat. 32) Visit the AFTA NTIA Vote Link HERE

Website: www.traveldaily.com.au | Phone: 1300 799 220 | Fax: 1300 799 221 | Email: [email protected] Page 6 Monday 27th Mar 2017 Brochures

THIS week’s Brochures of the Week is brought to you by Qantas Holidays and Sunlover Holidays. If your firm is releasing a new brochure you’d like to make the industry aware of, send a brief description summarising its features and itineraries, including a PDF of the front cover, and contact details to [email protected].

Qantas Holidays 2017–18 Singapore & Malaysia The Qantas Holidays Singapore & Malaysia Brochure has a new look for 2017 and features a wide range of accommodation and tours throughout both countries. Exclusive to Qantas Holidays, check out the Holiday AFRICA travel specialist Bench A highlight was volunteering Packages. Discover how Singapore’s iconic beer, Tiger Africa treated a group of seven at the Hoedspruit Endangered Beer is produced, enjoy a night out in Singapore’s agents to a safari adventure, Species Centre for 2 days, getting Chinatown, indulge in luxury at The Danna Langkawi staying at some ultra luxurious to work with some of the rescued overlooking the Andaman Sea or spend time exploring properties in the Greater Kruger wildlife there and learning about the splendours of Borneo, all new for 2017/18. Area - Camp Jabulani, Shumbalala the cheetah breeding program. Qantas Holidays 2017–18 Hong Kong & Macau Game Lodge and Thornybush The trip concluded at City Qantas Holidays has released its 2017-18 dedicated Game Lodge where they offered where they sampled the huge Hong Kong & Macau brochure (previously combined up some fantastic game viewing, array of activities, restaurants and with China) featuring a fantastic selection of including all of the ‘Big Five.’ shops before they had to hop on accommodation. All your favourite Hong Kong & The group stayed at Makutsi a plane home. Macau accommodation is included along with the Safari Springs and spent a day Activities included game drives, brand new Disney Explorers Lodge opening on 30 exploring Blyde River Canyon. bush sundowners, a boma dinner Apr 2017, Hong Kong Disneyland’s General Admission Tickets and some great tour options. There are also and (for the braver members of some fabulous Holiday Packages, exclusive to Qantas Holidays. the crew) zip-lining at Sun City. Pictured in Thornybush Nature Sunlover Holidays 2017–18 Norfolk Island Reserve on a game drive from Sunlover Holidays has released its 2017-18 back left are Lara Behrens, Bench Norfolk Island brochure, showcasing a variety of Africa; Rebecca Forster, Flight accommodation and touring options. Norfolk Island Centre Newmarket; Bob Andrews, Airlines commences weekly Sat flights from Brisbane to Norfolk Island from 27 May 2017, along with Air RAC Travel Midland; Lauren New Zealand flights departing from Brisbane and Roby, Cross Country Tours; Grace Round 4 Winner Sydney twice a week. A getaway to Norfolk Island Beale, Escape Travel Toronto; Congratulations has never been easier with travel from Australia now Kate Bredyk, My Adventure classed as domestic travel. Store, Victoria; Rachel Xiberras, TARA KOELLNER helloworld Richmond and Stuart Sunlover Holidays 2017–18 Melbourne & Victoria The Sunlover Holidays 2017-18 Melbourne & Victoria McAlpine from Flight Centre from The Byron at Byron brochure showcases a wide range of accommodation Fountain Gate. Resort & Spa and touring options. New for 17-18 are several new Tara is the top point scorer properties in Melbourne, along the Great Ocean Road for Round 4 of Travel and in Regional Victoria. There are also new touring Cox & Kings adds air options including the Private Daily’s NRL footy tipping COX & Kings has today tour with Local Private Tours. Also featured are ferry competition. She’s won revealed it will re-introduce its transfers to the Mornington Peninsula across beautiful a $100 travel voucher air packages from Apr, providing Bay with Peninsula Searoad . Murray River courtesy of Expedia. agents with a simple solution for Paddlesteamers offers a lunch cruise and a two night cruise along the air requirements and a complete mighty Murray River. experience with land. A dedicated team will position Rocky promo ending Aegean profits shrink the group and the package will be available across all brands and ROCKY Mountaineer is offering GREEK carrier Aegean Airlines destinations like Scandinavia. travellers up to $450 credit with has announced a 53% drop in net the Stay & Play Offer when they earnings in 2016. book before 31 Mar. Its profits were $45 million last NSW permit LTPS-17-11499; ACT permit TP 17/00255 Maid Mist early start Visitors who stay five to seven year, down from $97 million in MAID of the Mist’s 2017 season days will receive $225 per couple the previous year. will begin on 01 Apr at 9am from and those who reserve eight or Aegean said an increase in its Niagara Falls landing for the more days will receive $450. Valued Added Tax on airfares Major prize for the 2017 footy earliest time in history for the The money can be used on could be a contributor for the tipping competition is two second consecutive year. activities like cruises to Alaska, decline who carried just under return economy class airfares Early season cruises will operate fine dining experiences, on bus 12.5 million passengers in 2016. to any one of EMIRATES 39 from 9 to 5pm weekdays and to European destinations. trips on the coastal passage like The airline has a fleet of 61 jets 6pm weekends, until 19 May. Canadian Rockies highlights. and operates to 145 destinations. Website: www.traveldaily.com.au | Phone: 1300 799 220 | Fax: 1300 799 221 | Email: [email protected] Page 7 Agents get a taste of the Kimberley THEIR usual habitat is red dirt roads and rocky river crossings in Outback Australia and the Kimberley. But one particular APT Kimberley and Outback Wilderness Adventures 4WD touring vehicle has proved just as popular on city bitumen of late. After setting off from Broome in Jan, this specially modified 4WD vehicle, one of APT’s fleet, stopped almost Monday 27th March 2017 daily as it made its way down Australia’s East Coast and over to Adelaide to allow agents to experience what touring is like on an APT Kimberley and Outback Wilderness Adventure. With agents, and some of their clients, seated in the comfy coach style seats, driver guides Luke and Rusty chatted all things Kimberley and Outback before serving morning and afternoon tea, just like they do on tour. APT Commercial Manager Retail Susan Haberle said the roadshow had been a great opportunity for agents to understand more about APT’s Kimberley and Outback offering. She said interest in APT’s Kimberley Wilderness Adventures 4WD tours had been particularly strong in recent months and that the roadshow would help agents to convince clients that now is time to book. “The Kimberley and parts of the Northern Territory have just experienced a bumper wet season, and the prospect of seeing this country at its best is driving enquiries. “You can just imagine gazing out of those huge 4WD windows as the Bungle Bungles appear on the horizon,” she said. The vehicle is now headed back to Broome to prepare for the 2017 touring season. DRIVER APT is offering great self-famil rates for agents keen to check out the Kimberley and Outback for Guide themselves. Luke For more information CLICK HERE or contact [email protected] and APT SA bdm Georgie Symonds.

IN GIPPSLAND with (L-R) Lauren Garrett helloworld Traralgon, clients, Driver Guide Luke HELLOWORLD Qld Business Manager and Jo Locke and Penny Owen from Flight Centre Gippsland. Michelle Barnes with APT’s Qld State Manager Karen Newbury and a guest.

AGENT clients in NSW road test the APT 4WD. AN AGENT client checks the view from the front seat.

Website: www.traveldaily.com.au | Phone: 1300 799 220 | Fax: 1300 799 221 | Email: [email protected] Page 8 Berjaya on tour down under Expedia review insight EXPEDIA has announced Guest Review Insights (GRI), an analysis tool to help hotel managers improve their online reputation, which aims to attract improve Monday 27th Mar 2017 guest experiences in hotels. GRI will organise and analyse Mt Buller ski testing reviews automatically to provide MT BULLER is getting keen for hotel partners with insights on the ski season with a snow test what guests are raving about as conducted last week, thanks to a well as their overall experience. newly installed TechnoAlpin 220 Guest Review Insights is Snowfactory, which can make available through Expedia snow in warm weather. PartnerCentral with the rollout Last week’s test produced over underway for English speakers. 500m³ of snow, which saw many BERJAYA Hotels and Resorts Berjaya’s director of business Benoit Jolin, vp lodging product ski enthusiasts jump at the chance is on tour around Australia development, George Wong at Expedia said, providing to ski down on the test snow. to promote its popular Asian is also promoting the newly intelligent review insights, makes The new Snowfactory can properties with the Australian revamped restaurant at Berjaya hotels more informed and in a produce snow 24/7 up to and at market including in Kuala Lumpur Langkawi Resort and the better position to manage their temperatures of 15 degrees. and Manila. revamped lobby area at ANSA reputation. The sales mission started on 20 Kuala Lumpur. Mar, which has so far hit Sydney, Pictured above are Anouk New Sanya airport with Melbourne and Perth up Denham & Yvonne Chapple, Flight next for product updates and Centre; George Wong, Berjaya CHINA’S Hainan Province training sessions with the group’s Hotels; and Jonathan Milburn, has announced plans for a new trade partners. Complete Travel Marketing. airport in Sanya Hainan, with construction due to start this year ahead of completion in 2020. Win flights to The local government said the Round 1 Winner new airport would be built as an Europe with the international airline hub. Congratulations Lufthansa Group Malaysia tourism up COURTNEY EVANS AFTER a positive 2016 for from Consolidated Travel Malaysian tourism, Tourism and Culture Minister, Datuk Seri Courtney is the top point Mohamed Nazri Aziz said the scorer for Round 1 of Travel tourism sector was in a strong Daily’s AFL footy tipping recovery from 2015. competition. She’s won a In 2016, 26,757,392 tourists $100 travel voucher courtesy visited, including Australians who of Expedia. are returning to Malaysia again. This month Travel Daily and Lufthansa Group are offering readers the chance Tourism Malaysia expects a to experience their award-winning long haul product on a trip to any European higher number of visitors from destination served by the Lufthansa Group. The Lufthansa Group prize China and India to push arrival includes two return economy class flights with Lufthansa Group and their airline partners ex-Australia to any European destination of your choice. numbers up even more in 2017. The Lufthansa Group - composed of Austrian, Lufthansa and Swiss International Air Lines - offers Australian travelers the world’s most comprehensive European network and more than 300 global destinations KU UK s/over switch accessed through their four regional hubs. The theme of this competition is KUWAIT Airways will switch its Mixed Class - learn more about the product HERE.

transatlantic stop from Shannon, NSW permit LTPS-17-11499; ACT permit TP 17/00255 Open to all Australian Travel Agents, the lucky winner will have the most Ireland, to London Stansted on 21 correct answers as well as the most creative entry to the final question. Send Apr on the Kuwait City-New York your answers to [email protected] JFK service. Terms & conditions Q19. What is the net fare for a Mixed Economy-Business The return service from JFK Major prize for the 2017 footy class fare to MAD (SWISS sectors in Z class) and returning operates non-stop due to tipping competition is two from VIE (SWISS sectors in D class)? favourable tailwinds. return economy class airfares Flights are operated by Boeing to any one of EMIRATES 39 777-300ER aircraft. European destinations.

Travel Daily is Australia’s leading travel industry publication. Publisher/Editor in Chief: Bruce Piper Managing Editor: Jon Murrie Editor: Guy Dundas Produced each weekday since 1994, the newsletter is first with the latest industry Contributors: Jasmine O’Donoghue, Rebecca Le Bas, Matt Bell, Jenny Piper - [email protected] news and is available by paid subscription to people within the travel industry - Advertising and Marketing: Sean Harrigan and Lisa Martin - [email protected] sign up at www.traveldaily.com.au. Business Manager: Jenny Piper - [email protected] Postal address: PO Box 1010, Epping, NSW 1710 Australia Part of Business Publishing Group. Street address: Suite 1, Level 2, 64 Talavera Rd, Macquarie Park, NSW, 2113 Aust. P: 1300 799 220 (+61 2 8007 6760) F: 1300 799 221 (+61 2 8007 6769) business events news Travel Daily is a publication of TDaily Pty Ltd ABN 34 108 508 765. All content fully protected by copyright. Please obtain written permission to reproduce any material. While every care has been taken in the preparation of Travel Daily no liability can be accepted for errors or omissions. Information is published in good faith to stimulate independent investigation of the matters canvassed. Responsibility for editorial comment is taken by Bruce Piper.

Website: www.traveldaily.com.au | Phone: 1300 799 220 | Fax: 1300 799 221 | Email: [email protected] Page 9

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