“All in all the Pointsec Device Protector software we have installed gives our network engineers full control of the network again.”

Matthew Codina, IT Network Manager, Telecom Plus

Customer Name Total Network Security Telecom Plus For Telecom Plus − Industry Telecommunication The Utility Warehouse

Telecom Plus plc, a major British company whose shares are listed on the Check Point Products Stock Exchange, is a leading provider of Internet and landline telecom, Pointsec® Protector and gas and electric utility services in the UK. It has matured to become a pre- mier source for high-performance reliable Internet and utility services for both business and consumer markets throughout the UK.

The challenge Note: Pointsec Mobile Technologies was acquired by Check Point The Utility Warehouse Discount Club operated by Telecom Plus plc needed Software Technologies after this a network that is completely safe from the threat posed by removable media story was written devices. Many employees at Telecom Plus’ North London headquarters spend a large amount of time ‘hot-desking’ around the office as well as working remotely. It is vital, therefore, that employees have access to the data they need wherever they are, as well as having the ability to use removable USB devices in order to carry around large quantities of data.

It is this necessity that threw up problems for the IT department at Telecom Plus. How could it ensure that the workforce was as flexible as possible without risking the security of the network, or the threat of data theft through USB flash drives and other removable media devices? A blanket ban on removable media devices would limit the company’s workforce flexibility, and create an air of distrust among employees. Controlling the use of removable media devices and total visibility of data coming in and out of the network was the only way for the company to reconcile this dilemma.

www.utilitywarehouse.co.uk

A Customer Success Story The Solution were incredibly helpful and friendly throughout the process.” Two years ago Matthew Codina, IT Network Manager at Telecom Telecom Plus bought 200 Pointsec Device Protector version Plus, researched software solutions that would monitor and 4.52.1 licences which included Device Manager and Program regulate the use of removable media devices. He evaluated a Security Guard to roll out across the company. product from one of Pointsec’s competitors that he describes as “extremely basic and very difficult to deploy, it was also very The results immature in that it focused entirely on the PC rather than the Pointsec sent in two dedicated engineers to install the software user’s requirements.” onto two PCs so it could be easily rolled out to the rest of the company. Telecom Plus also benefited from a full day’s training with Pointsec experts for all users. In addition to the original “With Pointsec Device Protector the software implementation phase, Pointsec engineers and trouble-shooters follows the user around and is not rigidly stuck were on hand to help with any teething problems. to one PC. This suits the needs of individual For Telecom Plus, the major benefit of Pointsec Device Protector users and the company as we operate a is the flexibility of its content filtering, “which is not only easy to ‘hot-desking’ policy that simply did not fit use but so much more advanced than any of its competitors,” with other software products we tested.” said Codina. This means the company can pick and choose exactly what is and is not accepted onto the network giving the Matthew Codina, IT Network Manager, Telecom Plus network manager 100% piece of mind. As well as this Codina is able to get automatic email and SMS alerts if there are ever any software failures, allowing him to act immediately to ensure no Codina decided to test out some other removable media security damage is done. options from other vendors. Products from Pointsec amongst others were tested by Telecom Plus and Pointsec Device “Any kind of changes in IT technology are bound to take some Protector was chosen due to its flexibility, usability and sophisti- adjusting to by a company and its users,” said Codina, “but the cation. “Pointsec came across as a company that had been in the team at Pointsec was always available, both pre and post sale, real world and understood what real businesses needed,” said to ensure that this process ran as smoothly as possible.” Codina. “With Pointsec Device Protector the software follows “By the time our product trainers arrived at Telecom Plus we had the user around and is not rigidly stuck to one PC. This suits already worked closely with the company to identify the person- the needs of individual users and the company as we operate alizations and tweaks that Telecom Plus required. Our experts a ‘hot-desking’ policy that simply did not fit with other software were able to incorporate these changes on the spot,” said Neil products we tested.” Larkins, Global Product Manager of Pointsec. Telecom Plus made use of Pointsec’s consultancy services in “All in all the Pointsec Device Protector software we have order to decide on the most appropriate software for its needs installed gives our network engineers full control of the network and Matthew Codina found the consultancy service offered by again. We already had control of the Internet and email facilities Pointsec to be exceptional. “The consultancy service offered by through antivirus and firewall programs, but it was not until the Pointsec was outstanding. Way before we had committed to company deployed Pointsec Device Protector that we could buying anything they worked closely with us to develop a solution control removable media usage and ensure the previously open that was fully tailored to our needs as a company,” said Codina. door to our network remains firmly closed,” concluded Codina. “The Pointsec team delivered the installation and rollout on time and not only had extremely advanced technical knowledge but

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