In Or Out? the Impact of the EU Referendum for Logistics and Transport See Page 28

June 2016 Volume 18 Number 6 www.ciltuk.org.uk

In or out? The impact of the EU referendum for logistics and transport See page 28

Stronger Together

YOUR INSTITUTE

Viewpoint

Embracing the events season

The Institute organises over 300 events a year echo the sentiment in my Viewpoint last month and we are now in the full swing of our by thanking Past President Beverley Bell for all mid-year events season. Last month, I went her hard work during her presidency. In her role to Montreal for my first CILT International as Vice-President, she will continue to champion Convention. The theme was: Linking North the themes she has supported and the Institute. America to the World, and I was struck by the Later this month, I will attend my first CILT number of countries represented and how Annual Conference and I look forward to widespread CILT is. It was also clear that, as a meeting many members there. This year, the sector, many of the issues we face worldwide conference will deliver a bigger and better are common ones, and there are many programme as we have merged the IOM and opportunities to learn from each other and CILT conferences for the first time. We have share best practice across our global network. done this to demonstrate the value that a The programme for the convention was packed combined event can bring and to ensure that with international speakers, young professionals we represent the extended supply chain. and members of Women in Logistics and I hope that you will make the most out of your Transport (WiLAT). It highlighted to me that we global professional network by attending many are an extremely diverse profession, encompassing of the diverse and informed events on offer to many different skills sets and backgrounds, you, and I look forward to meeting you at an something of which we should be proud. In Institute event soon. addition and within the context of the theme, delegates were informed of the role that railways Kevin Richardson FCILT, Chief Executive, CILT in North America play as an international and worldwide link and in the Belt and Road initiative.*

Whilst I was in Montreal, many of the CILT team were at Multimodal in Birmingham, UK, meeting current and potential members. The Institute hosted a series of topical seminars and @CILT_Kevin workshops on the first day of the exhibition, where visitors heard from leading professionals and Institute ambassadors on common themes

and also specialist topics, demonstrating the * The Silk Road Economic Belt and the 21st-century Maritime Silk breadth of our expertise. Road – also known as the Belt and Road (B&R), One Belt, One Road (OBOR) or the Belt and Road Initiative – is a development strategy and The events season continued with the recent framework proposed by Chinese leader Xi Jinping that focuses on connectivity and co-operation between countries. It consists of two inauguration of our new President Will main components: the land-based Silk Road Economic Belt (SREB) Whitehorn. I should like to welcome him and and oceangoing Maritime Silk Road (MSR).

www.ciltuk.org.uk 1 JNUE 2016 VOLUME 18 Number 6

une is always an exciting month for J the Institute as we welcome our new President (p16) and host our Annual Conference (p32). This June will have arguably more significance than usual as we participate in the looming EU referendum on the 23rd. After an initial member survey that sparked debate, this month we provide an EU referendum guide, covering the ins and outs of what Brexit might mean for the logistics and transport industry (p28). Nominations for this year’s CILT Annual Awards for Excellence have now closed, but Focus continues to champion the work of last year’s winners with a spotlight on CEMEX and its quest for a harmonious shared road space (p40). Our Head of Policy Daniel Parker-Klein reports on the launch of a new Freight and Logistics Policy Group, responding to the need of a policy-specific group within the supply chain sector. Watch this space for further updates on its output. Autonomy was the buzzword at this year’s Multimodal, with delegates being encouraged to embrace the great changes and innovation entering into the logistics and transport profession. We follow that up with a case study on how this technology will not only change the nature of freight and passenger transport, but also the shipping industry. As we move further into spring, along come the many fitness challenges, sponsored runs and sporting tournaments. Many of the staff at CILT will be taking part in a 5km challenging obstacle run in aid of Aspire, the Institute’s CILT Careers Foundation. For more information and how to sponsor, see the News Digest pages. This month we have also introduced a new section called The Conversation (p15) and I would like to invite you to engage in a conversation with us about what you read in Focus and the logistics and transport news world at large. Melanie Stark, Editor [email protected]

www.facebook.com/cilt.uk

https://plus.google.com/+ciltuk

www.linkedin.com/company/ciltuk

www.twitter.com/ciltuk

2 FOCUS JUNE 2016 EDITOR Melanie Stark [email protected] CONTENTS +44 (0)1536 740159

EDITORIAL ASSISTANT Anthony Kendrick Cover story Features Regulars [email protected] +44 (0)1536 740117

28 EU referendum: in or out? 34 Future of remote 1 Viewpoint shipping Edward Funnell assesses the Kevin Richardson embraces LOGISTICS & TRANSPORT the Institute’s events season FOCUS impact for logistics and Oskar Levander reports on The Journal of The Chartered transport Rolls-Royce’s vision for Institute of Logistics and 4 News digest Transport (UK) is published by remote and autonomous The Chartered Institute of Logistics and Transport (UK). shipping The worlds of logistics and Earlstrees Court Earlstrees Road, Corby, Northants NN17 4AX. transport in focus Tel: +44 (0)1536 740159 40 Sharing road space with Email: [email protected] Institute features Website: www.ciltuk.org.uk vulnerable users 15 The Conversation EDITORIAL BOARD Editor, Chief Executive, Chairman 16 President’s inauguration CEMEX explains its mantra Focus readers have their say of Publications and Knowledge and the methods taken to on: Reading buses and Management Committee. The Institute welcomes Will improve road safety technology in transport and ADVERTISING ENQUIRIES Whitehorn as its new Advertisement Manager logistics Nicky Peacock President in the UK [email protected] 44 Big data in a railway Tel: +44 (0)1536 740153 context 20 Policy watch 18 CILT at Multimodal DESIGN & LAYOUT Flying Studios Ltd Investigating how the railway Daniel Parker-Klein reports Tel: +44 (0)1480 477006 Roundup from the Institute’s on the work of CILT’s policy sector can unlock the PRINT programme of seminars and potential of automated data team, including: The Buses Buxton Press Ltd Tel: +44 (0)1298 21 2000 workshops at Multimodal collection and analysis Bill; EU referendum and New 2016 Freight and Logistics Policy COPYRIGHT Group The Chartered Institute of 49 HMNB Devonport Logistics and Transport (UK) 22 Young Professionals 2016. All rights reserved. No part of this publication may Conference 2016 Captain Phil Waterhouse 36 Programme be reproduced, stored in a Focus retrieval system, or transmitted, in shows around Western What’s on in your area? any form or by any means, Fiona Palmer reports on the Europe’s largest naval base electronic, mechanical, 14th Annual Young photocopying, recording or 52 Forums otherwise, without prior Professionals Conference permission of the Publisher. An update from the Customs The Chartered Institute of Logistics and Transport (UK) does 62 Continuing professional and International Trade not accept responsibility for any Compliance Forum and the statements made or opinions development expressed in any articles, paper, Defence Forum’s visit to correspondence or reports published in the Journal of the What it is and why it is HMNB Devonport Institute. Acceptance of advertisements does not imply important recommendation by the 54 News from the Regions Publisher. By submitting an article you agree to the Institute’s 70 Voices of our future and Groups Qualified Rights agreement All the latest from your published at: Andrew Stout on what he www.ciltuk.org.uk/ContactUs/ Region AdvertisingandSponsorship/ loves about the logistics and RightsAgreement.aspx transport profession 60 Professional REGISTRATION Registered in England. development The Chartered Institute of Logistics and Transport in the UK. Continuing Professional Number: 2629347 Charity Registration Number: Development; Qualifications 1004963 and CPC ISSN: 1466-836X TRADEMARK (TM) indicates a trademark of 71 People and places The Chartered Institute of Latest appointments in Logistics and Transport (UK). logistics and transport PRICE £15.00 (free to members)

Recruitment

72 Appointments The latest logistics and transport career opportunities ABC Certified 2014

www.ciltuk.org.uk 3 YOUR INSTITUTE

News digest From the worlds of logistics and transport

DX acquires Legal Post and First Post Fakenham logistics firm extends semi-trailer fleet Independent parcels, mail and logistics operator DX has acquired the trade and assets of Legal Post and First Post from First Scottish, in a Logistics firm Jack Richards deal worth £3.25 million. Legal Post provides a document exchange has added five 15.65m trailers and postal service in Scotland; and First Post operates a downstream to its fleet after being awarded access mail service in Scotland. one of just 10,000 licences allowing it to take part in the Department for Transport’s (DfT) trial of longer semi-trailers. The longer trailers offer more loading space compared to the standard 13.1m models. The research project has been designed to evaluate and understand the use of these vehicles on Britain’s roads. The DfT initially launched the 10-year trial to any haulage operator or road transport operator in 2012, and Above: DX has acquired the trade and assets of Legal Post and First Post from First Scottish operators were invited to bid for a remaining share of the allocation. In agreeing to take part in the research project, Jack Richards’ usage and performance of its new longer semi-trailers is monitored and evaluated by DfT’s contractors on a monthly basis.

Logistics firm Jack Richards has added five 15.65m trailers to its fleet

4 FOCUS JUNE 2016 CILT pledges to support the armed forces community

CILT committed to honour and support to honour and support them through the armed forces community by signing the signing of this significant covenant. the Armed Forces Covenant on 27th April We have an obligation to honour those at Ministry of Defence Main Building. who serve and have served in the armed forces and to recognise the value that In doing so, CILT pledges to recognise the valuable contribution of serving they bring to our Institute. I look forward personnel, both regular and reservists, to upholding this commitment and veterans and military families to our therefore developing our relationship business and our country. with the armed forces.’ CILT will uphold, in its business dealings, Co-signatory, Major General Angus the key principles of the Armed Forces Fay, Assistant Chief of Defence Staff Covenant, which are that no member of (Logistic Operations), UK, MoD, said: the armed forces community should face ‘We are thrilled that the Institute has disadvantage, and in some circumstances demonstrated its support for the armed special treatment may be appropriate, forces community by signing the Armed especially for the injured or bereaved. Forces Covenant. We look forward to working closely with the Institute in The Institute will actively promote the providing serving and veteran members fact that it is an armed forces-friendly with professional support and organisation and offer support to development in the logistics and veterans young and old. transport sector. Access to a professional Commenting on the signing of the people network is of the utmost covenant, Kevin Richardson FCILT, Chief importance to Defence and the Institute’s Kevin Richardson (right) and Major General Angus Executive, said: ‘We are delighted to contribution to delivering this is of great Fay sign the Armed Forces Covenant support our armed forces by committing significance to us.’

www.ciltuk.org.uk 5 YOUR INSTITUTE

Sponsored content

Howard Tenens’ 169,000ft2 Bristol Gateway completed

One of the largest speculatively developed warehouses in the south-west has been completed

Suffering for Aspire The Suffering V: 5km Obstacle Run 25th June 2016 Rockingham Castle, Northamptonshire Aspire, the CILT Careers Foundation, is pleased to introduce you to some of the CILT Team members taking part in The Suffering V. The CILT team will consist of 11 members all raising funds for Aspire. Also taking part with some colleagues from Wincanton is Paul Durkin, a member of the Aspire Management Committee. One of the largest speculatively developed warehouses in The obstacle run is an entry-level race set in the grounds of the south-west has been completed. The Bristol Gateway Rockingham Castle, designed to challenge participants over unit has been built as a result of the growing demand for 15 obstacles. There is still time to register, so if you are after logistics and warehouse space across the country. mud, water and loads of fun, this is the race for you, either as Bristol Gateway, developed by Howard Tenens, comprises part of a team or as a solo runner. 2 169,000ft of modern warehouse space and will include Further information and to register: 14m eaves, 20 dock level loading doors, two-storey www.thesufferingrace.co.uk offices and a viewing platform. To sponsor the CILT team, www.justgiving.com/ Howard Tenens continues to build on its freehold network Aspire-Challenge of property and warehousing with developments in Ashby, Andover, Boston, Cheshire, Greater London and Swindon. To sponsor the Wincanton team: The Bristol Gateway facility was completed at the end of www.justgiving.com/fundraising/PAUL-dURKIN4? February 2016. Jamie Hartles, Director – Head of Logistics, Howard Tenens, said: ‘Bristol Gateway is an exciting addition to the Howard Tenens portfolio. We are experiencing excellent growth and have a strong outlook for 2016; Bristol Gateway represents a real statement of intent and demonstrates our commitment to catering for the demand in the marketplace.’ The unit sits within a further 450,000ft2 of existing warehousing on a fully serviced secure 43-acre site. Occupants within the estate include a multitude of Howard Tenens logistics operations, undertaken by a professional onsite logistics team. The site is located between Junctions 13 and14 of the M5 motorway, and benefits from easy access to the M5, M4 and A38 and connections to the rest of Howard Tenens’ national logistics operations. Some of the CILT Team members taking part in The Suffering V at Rockingham Castle

12 FOCUS JUNE 2016 Celebrity line-up and more sponsors for North West Region Awards

The North West Region organising Further award category sponsorship committee is delighted to announce the has been found with the Warehousing line-up of celebrity guests who will be Operations Award and the Development participating during its Awards for of People Award now being supported by Education & Excellence ceremony on Esprit Warehousing and Storage Ltd and 24th June 2016. The pinnacle of the partners Cargill, Abagri and McPhersons. Region’s annual programme, these The Region wishes Esprit every success awards celebrate everything that is good with the new dock operation at in the transport sector, and will again be Trafford Park. held at the Rum Warehouse, Titanic Hotel, Stanley Dock Liverpool, part of The other sponsor is the new Northern the UNESCO World Heritage Site. Logistics Academy, a joint venture between Knowsley and St Helens The ceremony will be compered for the sixth time by BBC North West Tonight Colleges. Opening in September 2016, stalwart and chief reporter Dave Guest. with campuses co-located in Kirkby and No stranger to the transport world, he St Helens, the academy is aiming to regularly hosts industry conferences, change the face of education, including the CPT Northern Bus Summit employment and skills for the logistics and the Album conference. Concluding and supply chain sector, bringing her CILT Presidency, but continuing the together the expertise of Knowsley role of Chair of the North West Awards Community College, St Helens College judging panel, Senior Traffic Commissioner and key stakeholders. Its curriculum, Beverley Bell will again set the scene with developed with and for employers, will her introduction to the judges and the deliver CILT qualifications, and address judging process. the current skills gap and the creation The keynote speech will be delivered by of specific skills required to futureproof Alex Hynes, Managing Director, Northern the sector. (Arriva Rail North Limited), who has been Thanks also go to the existing sponsors: a staunch support of the awards since Arriva North West & Wales; Backhouse their inception, with Northern Rail Jones; Eddie Stobart Logistics Ltd; Flex regularly entering multiple categories. Originally from Manchester, he spent his (formally Flextronics); Liverpool John early career as a consultant for Halcrow Lennon Airport; Mark Thompson Fox, before moving to the Office of Rail Transport Ltd; Northwest Education Regulation and then the Go-Ahead Group & Training Ltd; and Weightmans LLP. in 2005. In 2007, he joined London The finalists were announced in the Midland as Commercial Director, and Weekly News E-Bulletin and will became Managing Director – Rail automatically be entered into the CILT Development. He joined Northern as Managing Director in August 2013 and is National Awards for Excellence, to be looking forward to implementing the next held on 27th October 2016 at the programme of improvements that will Lancaster Hotel London. drive excellence and deliver greater Tickets cost £40 + VAT or £400 + VAT satisfaction for customers and stakeholders for a table for 10. A limited number of across the Northern network. rooms have been reserved at a special The response will be delivered by the B&B rate of £140 (normal price £220). CILT’s new Chief Executive, Kevin Book accommodation direct with Richardson, who recently returned from the hotel quoting 2406CI. the CILT International Summit in Canada Tel: 0151 559 1444. and will no doubt be full of challenges for the Region’s members. Further information and to book: http://events.ciltuk.org.uk/uploads/ The evening, with a drinks reception public/NWR0312 Booking Form v2.doc and three-course meal included, is guaranteed to be an enjoyable networking Or, contact: Membership Services. experience, especially with the return of Tel: 01536 740104. Under The Covers, who once again will Email: [email protected] be providing the musical entertainment. quoting the event code: NWR0312.

www.ciltuk.org.uk 13 YOUR INSTITUTE

RCS Logistics Palletforce Team won Team of the Year award

The Transport Team at RCS Logistics that works on Palletforce accounts was recognised at the Northamptonshire Enterprise Partnership Logistics Awards where it won Team of the Year 2016. The awards are designed to raise the profile of the logistics sector and promote the diversity of companies based in Northamptonshire. The last 12 months have seen significant changes within the transport team under the leadership of Simon Westley. Network operations have been optimised through three major steps: • A new method of planning was adopted by the night operative that has not only reduced the amount of time dedicated to evaluating the next day’s loads allowing the operative to begin planning, but also significantly reduced the amount of errors, thereby improving delivery performance. • The team size was increased, so each team member can dedicate his or her time to transport RCS Logistics Palletforce Team wins Team of the Year award at the administration with particular focus on POD Northamptonshire Enterprise Partnership Logistics Awards scanning and locating PODs from fellow network members; this was designed to improve the POD entry and scanning • Hanson UK fleet achieves FORS gold A driver training programme was launched to address any failings with ePODs; as well as Hanson UK’s entire fleet of company-owned vehicles has received training RCS Logistics drivers on the correct way the highest standard in the Fleet Operator Recognition Scheme (FORS). to process ePODs, agreements were made that FORS is a voluntary accreditation standard encompassing lawfulness, only agency drivers who would work with RCS safety, fuel efficiency, vehicle emissions and improved operations. Logistics on a regular basis would be engaged, Gold accreditation is awarded to exceptional operators who have and that they must undergo full training on ePOD demonstrated that they meet the specific requirements covering requirements, as well as the standard RCS management, vehicles, drivers and operations. Logistics induction training before being allowed to represent the company The gold award was previously held only by Hanson’s cement division, but has now been awarded across all business lines. The recognition is in line with Hanson’s 2020 sustainability targets and follows significant investment in the fleet over the last few years.

Marathon update

Harriet Burrows, Associate Director, AECOM, ran the London Marathon to raise money for Aspire, the CILT Careers Foundation. She says: ‘Huge thanks to everyone for their support and generosity up to and during the 2016 London Marathon, a truly amazing experience with some incredible, inspirational people taking part and fabulous crowds. I completed the marathon in 3:40:52, which is my personal best. I am proud to have represented CILT and Aspire. If you have sponsored me, a massive thank-you! It is not too late to make a donation through fundraising page: www.uk.virginmoneygiving.com/HarrietBurrows Above: Hanson UK’s entire fleet of company-owned vehicles has received the highest standard in FORS

14 FOCUS JUNE 2016 MEMBERS’ VIEWS AND LETTERS

THE CONVERSATION #TRENDING

READING BUSES Tweets Tweets & replies Media

am writing to offer my congratulations to the team at Reading Buses In reply to CILT(UK) Focus I (‘Annual Awards for Excellence winner profile’, , May 2016). It is an Ian Nichol @nichol_ian • 5h achievement of considerable merit that the staff have achieved and having Kevin Richardson @ciltuk says labour been fortunate enough to have visited the company on a number of occasions, and skills shortages are top priority there is a very real sense of vision, energy and team spirit that permeates all for the industry @ThinkLogistics1 @CareerReadyUK addressing this!! elements of the business from the directors to the cleaners. There is a feeling of pride that is obvious to all. 7 4 That positivity is also translated to the ever-increasing volume of passengers who regularly score the company amongst the very best in the surveys conducted by In reply to CILT(UK) St Helens College @StHelensCollege • May 9 Passenger Focus. Good bus companies have a clear shared sense of vision and Wincanton lorry took centre stage purpose that has to be brought in at all levels. sthelens.ac.uk/college-news/9... In addition, the innovation demonstrated across all aspects of the business (the as we officially launch our @ciltuk quals #StHelensHour world’s fastest cow poo bus, startling new liveries and interior design with the new uni bus, as well as the latest hybrid vehicles are some of many examples), it continues to roll out creativity, especially in the field of staff development with no less than 19 company champions adding real value and impetus to the work force The fact that Reading Buses has also just become the first UK bus company to become a CILT Gold Corporate Member is also a testimony to their enlightenment.

I look forward to many other bus operators following their example. 5 2 Austin Birks FCILT – Chairman, Bus and Coach Forum, and Vice-Chair,

Safety and Logistics Forum, CILT In reply to CILT(UK)

Jennifer @smilerifs • May 9 @ciltuk excellent news! Always love a I read with interest the article on Reading Buses in Focus, because I was good CNG/LNG story evacuated to Reading as a young schoolboy during the war. Gas buses are 1 nothing new in Reading, because during the war several were powered by

gas that was in a large trailer towed behind them. Plus ça change. In reply to CILT(UK) Simon Grayling @turkish1977 • May 10 David Lang CMILT great #innovation session, really thought provoking @ciltuk @multimodal

1 2

TOMORROW TODAY In reply to CILT(UK) BusAndTrain User @BusAndTrainUser • May 10 Fascinating behind the scenes visit to rofessor Alan Braithwaite’s UK as early as this year. It will shake up @HovertravelLtd with @ciltuk and look P article ‘Transforming freight and the delivery market. over impressive new Silent Flyer craft. logistics through technology’ Professor Braithwaite also touches on (Focus, May 2016) was a typically cities being served by large-scale urban succinct and informative summation of the challenges that face our profession logistics centres. This Institute was much if we are to meet the target of an 80% involved with the logistics of the Olympics reduction in carbon emissions by 2050, back in 2012, not only examining how the and the EU Air Quality Directive. venues could be serviced; but also how London businesses could continue to The question of how we meet these function at the same time. Consolidation challenges is paramount. Professor centres were introduced, with night-time Braithwaite discusses the beneﬁts of deliveries authorised to ensure shops 6 9 scheduling of trucks and vans using real could be stocked without adding to the Tweet us @ciltuk time information and Uber-style tools: and Olympic traffic. It is a crying shame the this technology is available now. For the lessons were not put into longer term use delivery market, DPD’s clever Follow My post-Games. Parcel App is already slashing the number Solutions like these, using existing of wasteful failed deliveries by enabling technology and encouraging co-operation SHARE YOUR VIEWS consumers to divert the package to an between rival logistics companies and alternative address or drop box even as it Email the editor: retailers, offer a measure of success in a is en route; and our analysis reveals [email protected] very short period. Uber’s own parcel delivery service, The editor reserves the right to edit UberRUSH, which delivers things rather David Jinks MILT – Head of Consumer letters before publication. than people, could be on its way to the Research, ParcelHero

www.ciltuk.org.uk 15 YOUR INSTITUTE

AUTHOR Melanie Stark SECTOR HIGHLIGHTS

Will Whitehorn is the Institute’s new President in the UK

16 FOCUS JUNE 2016 President’s inauguration lunch

Will Whitehorn FCILT, Director, Stagecoach Group Plc, is the Institute’s new President in the UK.

Above: Past President Beverley Bell thanked all staff and volunteers at the Institute for their help At an inauguration lunch, over 100 guests He said: ‘This Institute has a proud history joined the Institute in welcoming Will and its future will be an exciting one as Whitehorn as its new President in the we move into a new world.’ UK for 2016/17. He acknowledged that Beverley Bell welcomed Will Whitehorn Beverley Bell would be a hard act to to the role, and thanked all staff and follow and that she has been part of a big volunteers at the Institute for the help transitional change at CILT. He is looking forward to working with the Institute’s they have given her over the last year. Chief Executive, Kevin Richardson FCILT. She said she had been delighted to take on this hugely prestigious role and she He told guests: ‘Great change is upon us,’ will continue to champion the causes she in terms of disruptive technology and highlighted in her time as President: innovation in the logistics and transport attracting individuals to the sector and sector. He expressed his belief that the retaining them, and professionalising role of the Institute will be to embrace the industry. this change and to ensure that it is at the forefront of qualifications, careers and Kevin Richardson said: ‘Beverley will be a professional development. There will be very hard act to follow as she has been Above: Kevin Richardson said: ‘Beverley will be a very a great help to the Institute; but I cannot hard act to follow as she has been a great help to the bigger opportunities, and the sector Institute; but I cannot think of anyone better placed than will become more interesting as it think of anyone better placed than Will Will to succeed her.’ encourages and embraces this change. to succeed her.’

www.ciltuk.org.uk 17 YOUR INSTITUTE CILT at Multimodal 2016

Multimodal is now in its tenth year and the Institute attended this year’s exhibition to meet with a record-breaking number of delegates. The Institute teamed up with event organisers to deliver a full programme of seminars and workshops on the first day of the show. Melanie Stark reports.

The exhibition attracts the UK’s leading For Bryan Semple, VP Healthcare, Tools major supply chain decision-makers and Group UK, collaboration is key. The logistics experts and is the UK and sectors must share different ways of Ireland’s primary logistics show. Once working and recognise that success in again, CILT ran a series of free topical the humanitarian field: ‘is as much seminars and workshops on the first day about behavioural change as it is about of the exhibition. Visitors enjoyed varied technology’. discussions by logistics and supply chain Pamela Steele, Principal Consultant, experts on key industry topics, including Pamela Steele Associates, asked how the healthcare supply chain, disruptive commercial and humanitarian sectors can innovation, container weighing, work together. Collaboration between warehouses of the future and sustainable the sectors is not new, but that there is supply chains. a growing need for it to be done in a genuine way, rather than being Healthcare supply chain something that large corporations simply tick off the CSR agenda. There is a need Brian Szukala, Managing Director, for real skills development, along with Transfer Knowledge Partners, chaired the long-term development. She said that too first panel debate of the day on how the often the skills are developed then lost. commercial and humanitarian sectors can The issue is true sustainability: the work together more effectively in sharing humanitarian sector needs to establish best practice. He asked delegates to how to develop skills and to keep them consider what parallels run through them in-house and this is where the Above: For Peter Louden, COO, Doddle the pace and issues relating to compliance and of change pace of change is unprecedented and humanitarian sector can learn from the greater than at any time in the last 30 years innovation – for example, drones, crisis commercial sector. She asked delegates management and global supply chains. to consider how Coca-Cola is able to get Haydn Sandvig, Head of International its product to the most remote African Development, Logistics Learning Alliance, villages, but not paracetamol. With this in AUTHOR spoke of the complex rules and mind, there are clearly lessons to be Melanie Stark regulations in the medical logistics sector learnt from the success of commercial supply chains, but for Pamela Steele the SECTOR HIGHLIGHTS affecting issues such as disposal, key issue is genuine intent. counterfeit and expired products. He said that a huge challenge is training people Disruptive innovation to understand what is really involved in the humanitarian sector. It is not just CILT past President Beverley Bell chaired about crisis management, but also the: the debate on disruptive innovation and ‘routine medical things that we all take informed visitors that not all innovation is for granted’. disruptive. Incoming CILT President Will

18 FOCUS JUNE 2016 CILT President Will Whitehorn said: ‘There is and the dangers from misdeclaration nothing new about transport innovation – transport of weight and the characteristics of the has lived and breathed disruptive innovation since goods being shipped. day one.’ Brian Sullivan, Development Director UK and Ireland, TT Club, looked at the issue and described it as: ‘the most important way to improve safety’. He offered three main threats to the safety of cargo hauliers: packaging, weight and handlers not knowing the characteristics of what is in the box. Shippers’ ingenuity and innovation in covering what exactly is in the box was his biggest worry, as more and more hauliers find ways to bend the rules of packaging, leading to those on shore being at risk of serious injury and the products in the box being damaged. Nick Sharpe, Master Mariner, McAusland Whitehorn added: ‘There is nothing new Modestas Lukauskas, Strategic Projects Turner, spoke of a personal experience about transport innovation – transport Manager, DB Cargo UK, spoke of the vast that demonstrated how poor has lived and breathed disruptive savings to be made when switching from administration of container weights led innovation since day one.’ For him, road freight to rail freight. to his ship’s cargo toppling. He explained automation and autonomous vehicles will the process of stacking the containers Julian Worth, Director, Transworth Rail, fundamentally change the transport and and told delegates of the consequences and Chairman, Rail Freight Forum, CILT, logistics profession. He said the moment container weight problems leads to, echoed this and claimed: ‘The case has arrived for electric cars with including interruption of voyage, damage for switching from road to rail is so autonomous features. However Dominic to vessel, injury and cargo claims. compelling I do not understand why Regan, Senior Director, Oracle, argued more companies are not doing it.’ James Douglas concluded the discussion that there is a psychological step that by demanding: ‘Training is required for people will need to take for autonomous Dr Roger Miles, Managing Director, Mole all those who handle containers. There vehicles to become the norm and he Solutions Ltd, informed delegates of the needs to be a focus on packing and believes that this will take more time than successful innovative freight pipeline stowage.’ the technology. solution used in Northampton to meet supply chain demands. Dominic Regan also believes that 3D printing will have a disruptive impact on What is really in the box? FURTHER INFORMATION the supply chain sector, but said that the sector has been adapting to disruptive Sue Terpilowski OBE, Chair, Ports, For more information about Multimodal: technology and change since day one. Maritime & Waterways Forum, CILT, www.multimodal.org.uk What is really in He acknowledged that much of the chaired the discussion: the box and why this matters innovation in the supply chain sector has . With as been consumer driven: ‘The consumer many as two-thirds of accidents involving has a far greater and louder voice than cargo thought to be caused by poor or they ever have in the past.’ improper packing and securing, this Below: The Institute attended this year’s exhibition to discussion focused on the severity of meet with a record-breaking number of delegates Peter Louden, COO, Doddle, spoke of skills gap issues in the sector and the need for a more agile workforce. He also claimed that the pace of change is unprecedented, being greater than at any time in the last 30 years.

Sustainable supply chains Catherine Weetman, Director, Rethink Solutions, and Vice-Chair, Environment and Sustainability Forum, CILT chaired the last seminar of the day and told visitors that there is a current focus on air quality in cities. Sustainability means different things to different people and it is not only about getting freight out, but also getting it back.

www.ciltuk.org.uk 19 YOUR INSTITUTE

CILT policy update

With the Buses Bill, the EU Referendum and the launch of the new Freight and Logistics Policy Group, Daniel Parker-Klein reports on another busy month for the Institute’s policy team.

Ensuring that CILT public policy remains comment: not an easy task, but an balanced while representing the views of important one. Keep an eye out for our diverse membership is a rewarding updates in Focus over the coming challenge, as through debate and months. redrafting, a stronger authoritative With the dust settling on CILT’s EU outcome results. It is the responsibility of referendum survey, a mood survey by our Policy Groups working with Forums CILT’s Bus & Coach Forum has been and Regions to lead this work and often carried out with 10 leading bus operating their sector-specific expertise helps clear companies ranging from the five plc a path through the jungle of debate. groups to locally based, independent We have a number of Policy Groups operators. The survey aims to cast a light addressing rail and aviation issues, and on the implication of the Buses Bill and much of the work related to ports and how the sector will respond. Analysis of transport planning is addressed by results is underway, with findings existing Forums. However, the need for expected to be published this month. a policy-specific group within the Supply Chain Professional Sector has become In addition, with responses to the DfT increasingly evident. Responding to this Draft Cycling and Walking Investment need, a new Freight and Logistics Policy Strategy and the Transport Select Group has been formed. Led by Professor Committee’s inquiry into Improving the Rail Passenger Experience underway, Alan Braithwaite with representation from June is shaping up to be a productive across the sector, the Group held its first month for CILT public policy. meeting in May. While its specific agenda and terms of reference will be agreed This is just a snapshot of the policy work over the coming months, its core that is being developed. All these purpose will be to educate and inform responses and others can be found industry and government, and to be the within the Policy and Guidance page of seen as a port in the storm for advice and the CILT website. AUTHOR Daniel Parker-Klein MILT SECTOR HIGHLIGHTS

FURTHER INFORMATION

Further information: www.ciltuk.org.uk/PublicPolicy/PolicyandGuidance To contribute to CILT policy development and debate, contact: Daniel Parker-Klein, Head of Policy. Email: [email protected]

20 FOCUS JUNE 2016 TPM - still the one must attend transport conference: may it continue to grow! Richard Lewis, Witteveen+Bos Ltd

14th Annual Transport Practitioners’ Meeting 29-30 June 2016

Nottingham Conference Centre

A must attend event in any practitioner’s calendar Featuring:

Sessions covering the latest developments and emerging best practice on a wide variety of topics ranging from technology and innovation to active travel

Plenary speeches by notable ﬁgures in the ﬁeld, hands- on workshops and over 90 unique paper presentations highlighting challenges, solutions and innovations in the transport sector

Networking drinks reception, annual awards ceremony and dinner in the Old Library at Nottingham Conference Centre

Two-day discounted rates with full conference access, drinks reception and awards dinner ticket

The essential meeting place for all transport planners, engineers and urban transport designers... this year in the heart of Nottingham city centre

Pho to c ourte ncil www.ptrc-training.co.uk/Events/TPM2016 sy of Nottingham City Cou RETURN OF THE “2 FOR 1” * LOCAL AUTHORITY RATE

Organised by

* Supported by

* TfL supports the continuing training and transfer of knowledge amongst transport planners promoted by TPM

Contact the PTRC Events Team T: 0207 348 1970 E: [email protected] W: www.ptrc-training.co.uk YOUR INSTITUTE

Young Professionals Conference 2016: ‘Network, learn, develop’

Cycle Superhighways provide clear and A day of networking and learning, the 14th convenient routes through Annual Young Professionals Conference was held in Edinburgh. A wealth of leading industry professionals were on hand to discuss the themes and topics that will affect the way our industries progress.

Reflective of the CILT sectors, the day security and training; infrastructure – it is covered many topics from a variety of not unusual to ‘build as you go’, be it sectors and offered delegates the chance houses, roads or warehouses; and the to think about and consider not only their supply chain is generally fractured – there own industries, but also opportunities can be five to six different organisations elsewhere. The principal sponsor was managing a supply chain. It is a constant GAC and the event was chaired by Matt challenge, but an extremely rewarding Davis MILT, Strategic Cycling Plans one. Manager, Sustrans Scotland. Nick Murdoch stressed that getting into Humanitarian logistics the humanitarian logistics arena requires perseverance. There are a lot of training Nick Murdoch MILT, Global Head of Aid programmes out there, but this is no & Relief Services, DHL Global Forwarding, guarantee of a job. He advised delegates spoke about the unpredictable and to take any opportunity available to them challenging nature of humanitarian so they can get their foot in the door, logistics. He highlighted that humanitarian including volunteering. He stressed the logistics is not just focused on importance of remaining commercially emergencies, but is also an ongoing viable, but in the humanitarian logistics process with aftereffects and issues to sector there is a need to think outside of deal with and constant planning to be the box. There is not always an obvious done. Stark differences are apparent solution. Skills will be tested in new between commercial and humanitarian environments all the time, allowing AUTHOR logistics: commercial supply chains are logisticians to gain much needed experience. His biggest piece of advice Fiona Palmer reliant on minimising the amount of was to network. SECTOR HIGHLIGHTS goods in a supply chain, whereas humanitarian logistics is about building Edinburgh Trams up stock so it is ready to be used. When humanitarian logistics kicks into gear, Focusing on a subject closer to home for it is not always readily apparent what is a lot of our delegates, Alasdair Sim, Tram wanted or where it is needed and it needs Programme Manager, CEC/Edinburgh to be done for free. There are other Trams, spoke about Edinburgh Trams and considerations, too – for example, its journey from construction to its future.

22 FOCUS JUNE 2016 Alasdair Sim spoke about Edinburgh Trams and Stuart Holmes noted that ports are constantly “Rail infrastructure suffers from the ongoing problem its journey from construction to its future evolving to meet market demand of lack of innovation,” said, Damien Henderson

He posited that Edinburgh had the and businesses is paramount. The management on specific industries to highest growth expectancy of anywhere possibility of extensions to Edinburgh help make better business decisions. in Scotland, so the idea behind the tram Trams is now reliant on local government He chose Forth Ports as it heavily system is to manage this demand. A full and how the parties view the tram promotes development and he was tram equates to approximately 250 cars system. The public perspective continues drawn to the industry in general and or three single-deck buses. Trams could to change, with evidence that people are how it affects the economy. therefore alleviate pressures on the starting to like the trams as they have Forth Ports, based in Edinburgh, is the Edinburgh transport system, but the issue become part of the infrastructure of UK’s third largest port operator by the city. then becomes getting people out of their tonnage, operating eight commercial cars and on to passenger transport. The ports. Stuart Homes noted that ports are Graduate programme experience construction of the Edinburgh tram constantly evolving, creating strategic system became notorious and it came Stuart Holmes, Ops/Commercial partnerships and investing to meet market under the media spotlight. This was a Graduate, Forth Ports, reflected on demand. A useful indicator of industry challenging time, because there was a the various roles he had undertaken. trends is the marketing messages that need to keep buses running and maintain His graduate programme began by ports are sending out to entice business access to businesses under very public shadowing the management of the activity to their ports, at the moment scrutiny. Sennebogen resource pool, but he went ports are developing and marketing their Despite this difficult process, bums did on to placements at various different hinterlands, marketing the environmental indeed land on seats. There has been a ports, in myriad different departments. benefits of shipping and, due to the 90% rate of complete journeys and He was involved with market research, growing size of vessels, ports market month-on-month patronage increase. worked with business development, was their capabilities and capacity to This, combined with the fact that Lothian involved in producing marketing material accommodate bigger ships. The main trend at the moment is improving supply Buses patronage is still rising, indicates (including making a film) and had to present information to upper chain efficiency for customers. that Edinburgh’s transport market is growing. Edinburgh is now ranking well against other tram operators for A full Edinburgh tram equates to 250 cars or three single-deck satisfaction, but there is still room for buses improvement. Assessing tram stops and passenger motivation has become a priority, looking at why people are using the tram specifically in certain areas and at certain times of the day. Edinburgh Trams is currently looking at better ticketing facilities and faster journey times, and is keen to explore a tram network, as opposed to tram lines. Edinburgh Tram’s linkage to the Leith Programme is in the pipeline, along with considerations of intermodal aspects. Alasdair Sim said construction within a city is difficult and there will always be risks. There were a lot of unknowns in that initial construction, but it can definitely be said that governance is key. The maintenance of access for residents

www.ciltuk.org.uk 23 YOUR INSTITUTE NETWORK, LEARN, DEVELOP

Ross Dornan said that the oil and gas industry faces Matt Higgins spoke about the ever-growing city of Bill Loose described Mole Solutions’ idea of challenges, with a lack of investment coming through London’s cycling strategy taking transport freight away from the roads

When asked about their connections with become a problem. Innovation can be commutes into the public perspective. rail, Stuart Holmes said they were not consumer driven, so there is a need to Making cycling a mainstream and popular only working with the rail industry, but keep ahead. It also begs the question of mode of transport is a high priority that also with suppliers, and there is definitely whether it is the customer who is running came out of the Mayor’s Cycling Vision growth in port and rail collaboration. the show. from 2013. There are a multitude of Considering whether more goods could different approaches being undertaken to Virgin Rail tries to benchmark not against be brought in directly to Scotland to encourage people to consider cycling as other train operators but rather against reduce congestion when transporting a viable transport option in London. other customer service operators, such as goods from England, he suggested it Apple or John Lewis. There is a need to Some 70% of concerns are around could be done but it would need a lot identify customer wants and needs, so of investment in increasing capacity cycling safety; by developing different Virgin captures information on customer to create critical mass to make it cycling environments, people are given experiences, looking at specific routes economically viable. more choice about how they may cycle. and trains to get an insight into how Cycle Superhighways provide clear and customers feel about a journey. This Virgin Trains convenient routes through London for includes door-to-door journey planning, cyclists, they are physically separated Introducing the delegates to rail through not just platform-to-platform. from other vehicles. New routes are being a quick quiz on its history, Damien Henderson, Scottish Affairs & Media Future of transport planned and existing routes are also being Manager, Virgin Trains, demonstrated that upgraded to a higher standard. £100 After lunch, Ross Dornan, Senior Business we know less about the past than we million has been allocated to three outer Analyst, Operations for Oil and Gas UK, thought. Looking specifically at boroughs with high cycling potential to took to the table to tackle the delegate’s innovation in rail, one revelation from the make them as cycle-friendly as possible, questions. Dougie Adamson CMILT, quiz was that the role of the fireman was mimicking their Dutch counterparts. chaired the Q&A session as the speakers abolished 20 years after the last steam Quietways will encourage new people tackled questions on Oyster cards; train was booked, his point being that it into cycling, following low-traffic back choices of technology within transport can take working practices time to catch streets, off-street sections and green up with technology. Rail infrastructure systems, emissions, investment in roads, spaces, where possible. The goal is for suffers from the ongoing problem of lack encouraging more people to get involved people never to be more than 200m of innovation – for example, the UK is with the logistics and transport behind in the development of high-speed profession, and available graduate away from another cycle lane, providing rail when compared to Europe. schemes. Finally, he was asked the crystal interconnectivity and choice. ball question: what will transport look like Trying to change people’s environments Real-time data has changed the face of in the future? transport though. Social media have and behaviour causes debate and there forced a growth of engagement through Matt Higgins, Strategy Planner – Cycling, are legal challenges from taxis and some digital platforms. Initially an innovative Transport for London, spoke about the businesses. It has been seen that endeavour, they have become expected ever-growing city of London’s cycling innovation usually comes with opposition formats through which customers can strategy. Cycling is a quick mode of to change and there is a need for political transport in such a busy city and many interact with a company more efficiently. support. There is also the need to attract Damien Henderson mentioned Virgin’s companies want to ensure links with different demographics of cyclists, to run-in with #poogate, where a passenger cycling infrastructure for their employees. show that it is open to anyone and had run out of toilet roll and tweeted However, there is evidence to say that about it and a staff member on board whilst cycling is increasing, it is mainly everyone, Cycling levels are increasing then came to the rescue. Twitter started current cyclists cycling more. There is a and safety is improving, but Matt Higgins out as a way to solve customer drive to normalise cycling, to take away suggested there is still lots of hard work complaints, but has evolved to become the cycling clothes image and place required to achieve the vision outcomes a way to deal with things before they everyday people doing everyday by 2026.

24 FOCUS JUNE 2016 a lucrative operation in Norway and it is something UK companies are progressing with turbines and valves, and driving best practice and cultural change with buying behaviours. Ninety helicopters service the UK continental shelf installations, making on average 100 trips a day. Tens of millions of tonnes of supplies, goods and cargo are transported offshore in a year, yet the current market conditions have resulted in reduced activity. This has had a negative impact on the vessel market with some being stacked due to low Emine Akgun (left) received her runner-up awards usage, resulting in the assessment of from Ken Thomson, Chairman, CILT Scotland vessel and helicopter logistics efficiencies and the consideration of vessel and With the idea that there must be a better Above: Mole Solutions freight pipelines are designed to helicopter sharing across installations. way to transport freight than roads, Bill transport goods in capsules travelling beside or under These models are in use, but could be infrastructure Loose, Systems Director, Mole Solutions, used much more effectively. Progress is described that company’s approach. Mole and lack of growth space could be helped being made, but more can be done to Solutions freight pipelines are designed to with a system like this. Landscapes and protect the industry and the thousands of transport goods in capsules travelling in green spaces could be preserved by jobs that are directly or indirectly reliant pipelines laid beside or under existing or going under them as opposed to through on its success. Although oil and gas is new transport infrastructure. He them. He acknowledged that opposition facing challenges there is also significant suggested that pipelines are a safer from hauliers is to be expected, but this opportunity to be found. method of transportation that also takes technology could reduce short and congestion out of the equation. Other empty running and ‘molehills’ (intermodal Awards benefits lie in their low environmental facilities) will create jobs, too. The day ended with the presentation impact as they are electrically powered, Rounding out the day was Ross Dornan of the student awards. Aisling Doyle, they are highly automated to allow for who discussed the oil and gas industry, Edinburgh Napier University, won the 24/7 unmanned operation and they are stating that it is one of the largest sectors Transport Scholarship and was awarded designed for modular construction to in the UK. Despite its success, the industry £1,000. Runner-up Emine Akgun, minimise time, cost and the safety of is still facing challenges with a lack of Edinburgh Napier University, was awarded installation. There are different types of investment opportunities coming £250. Congratulations to them both. ‘moles’ to transport different types of through. However, there is still significant freight from totes to containers. potential and it is not the sunset industry Below: Ninety helicopters service the UK continental shelf Maintenance is minimal, the track is it is being portrayed to be. The oil and gas installations, making on average 100 trips a day magnetic so the moles do not actually industry wants transformational change touch the line, which reduces wear and in terms of operational costs, reassessing tear. If there are any maintenance issues business processes, standardisation and within the pipeline, robots can be used. a collaborative culture. An efficiency The biggest road block to the technology taskforce has been put in place to at the moment is implementing networks. enforce this. In terms of cost savings, Bill Loose suggested that there are initiatives such as an inventory trading multiple opportunities. Older road platform is being set up. Pooling networks that struggle with congestion inventory between companies has proven

FURTHER INFORMATION

Further information about GAC, the Young Professionals Conference 2016 headline sponsor: www.gac.com Further information about the Institute’s Young Professional Forum: www.ciltuk.org.uk/AboutUs/Professional SectorsForums/YoungProfessionals

Matt Davis chaired the 14th Annual Young Nick Murdoch discussed the unpredictable and Professionals Conference challenging nature of humanitarian logistics

www.ciltuk.org.uk 25 YOUR INSTITUTE

Membership recognition scheme We continue our membership recognition scheme in listing those celebrating their membership anniversary in June.

40 years Hans Rosoman CMILT – 1996 1996 Ian Maule CMILT – 1976 Ronald Hamilton CMILT – Alan Poulton CMILT – 1996 30 years Drummond Preston CMILT – 1996 Stuart McIntosh CMILT – 1996 Martin White FCILT – 1986 1996 Chris Metcalfe FCILT – 1986 Hugh Chaplain CMILT – 1996 Graham Fieldsend FCILT – 1986 Nigel Whittle CMILT – 1996 Jim Cornell FCILT – 1986 Keith Harris CMILT – 1996 David Anderson FCILT – 1986 Stephen Heckley CMILT – Stephen Cannon CMILT – 1986 Steven Lee CMILT – 1996 David Shelley CMILT – 1986 Julie Mills CMILT – 1996 Susan Woolley CMILT – 1986 John Pattinson CMILT – 1996 David Jenkins CMILT – 1986 Francis Broughton CMILT – 1996 Tony Brennan CMILT – 1986 Nigel Walkden CMILT – 1996 Edward Popplewell MILT – 1986 Marwan AL-Azzawi CMILT – 1996 David Macpherson MILT – 1996 20 years Adrian Greene MILT – 1996 Adrian Hockey – 1996 Mohammed Sabir MILT – 1996 Neil Wornast – 1996 Michael Summers MILT – 1996 Jan Steenberg FCILT – 1996 Andrew Fenn MILT – 1996 Colin Terry FCILT – 1996 Mark Gillott MILT – 1996 Alastair Barbour FCILT – 1996 Stephen Davis MILT – 1996 Alexander Gullis FCILT – 1996 Hugh Price MILT – 1996 George Mair FCILT – 1996 Kevin Miles MILT – 1996 John Yellowlees FCILT – 1996 Anthony Milburn MILT – 1996 Mohammad-Reza Farahmand Anthony McGrory MILT – 1996 FCILT – 1996 Brian Gallacher MILT – 1996 Susan Byrne FCILT – 1996 Michael Aikens MILT – 1996 Leslie Clarke FCILT – 1996 Philip Edwards MILT – 1996 Scott Dunn FCILT – 1996 David Laidlaw MILT – 1996 Gavin Lloyd CMILT – 1996 Jonathan Rapley MILT – 1996

NB: The list of members who are celebrating the anniversary of belonging to the SECTOR HIGHLIGHTS Institute for 20, 30 and 40 years or more was compiled on 11th May 2016 and includes those members who qualify up to 30th June 2016.

Inevitably, some of our records inherited from those organisations that have combined over the years to become today’s Chartered Institute of Logistics and Transport might be incomplete. If you have been a member of the Institute with any of the legacy bodies for 20 years or over, or you know of another current member you believe has been overlooked, please let us know.

26 FOCUS JUNE 2016

YOUR INSTITUTE

EU referendum: in or out?

The EU has been something of a fault line in countries. Today, the EU estimates that transport contributes just under 5% (or British politics for decades. Our membership €548 billion gross value added) of the 28 EU countries and sustains over of the EU, and the extent to which we should 11 million jobs. So far, so good: but what is best for our be part of it, has always divided the country’s transport futures? As transport or logistics professionals, what is the evidence and political establishment. For better or worse, what are the arguments that might help Britain is now deeply enmeshed in the us decide which way to vote? If we want advice, we could just take our political, economic and social workings of the view from the Government’s recent booklet sent to every household in the EU and transport underpins its foundations land. This cites the extent of trade and free movement of goods and people of: ‘the free movement of people, goods and undertaken with EU partners (all requiring transport) as a key benefit and it cites services’. As we make up our minds on how good evidence. Of course, this can be reasonably countered by the argument to vote in the imminent referendum, Edward that a vote for Brexit could be followed Funnell assesses the potential transport by a negotiated free trade arrangement focused on ensuring that many of today’s impact of both Brexit and Bremain options trade benefits continued, but without the EU’s political obligations. and what the future might hold. Yes, Minister?

We could look for the views of the Later this month, for the second time Transport Secretary, Patrick MacLoughlin. since becoming a member in 1973, a He has not played a high-profile role in referendum will determine Britain’s future the campaign, but his views expressed at relationship with its European partners. transport gatherings demonstrate he is There has been little mention of the a clear but not uncritical supporter for implications for the transport sector of remaining in the EU. However, the either staying in or leaving, so in a debate arguments he cites are broad, with little swirling with raw opinions and slogans, it in the way of specific transport evidence. is probably best to start with some facts What about CILT? Above: Our membership of the EU, and the on the EU and transport. extent to which we should be part of it, has The founders of the European Economic The Institute has adopted a neutral stance always divided the country’s political in the EU debate, but a recent poll of our establishment Community (EEC) recognised the role of transport in fulfilling the so-called four 18,000 members received 676 responses freedoms of goods, services, people and and showed that nearly two-thirds are in capital. A Common Transport Policy was favour of remaining in the EU – very enshrined into the 1957 Treaty of Rome similar to the 1975 referendum result. AUTHOR that started the EU, but entrenched The poll also found 58% of respondents Edward Funnell national interests meant little was done felt their companies’ future success SECTOR HIGHLIGHTS to progress it. This changed in 1986 with would be stronger for remaining in the the formation of the single market, an EU, with the other 42% responding it initiative heavily pushed by the British. would make little or no difference. The UK also played a leading role in Amongst those responding to the survey, developing a single market for transport, there is a clear and instinctive preference breaking down national barriers to enable for remaining in the EU, but it is just one easier cross-border transport and poll and not an overwhelming logistics, as well as with non-EU endorsement.

28 FOCUS JUNE 2016 workshops and took evidence from industry stakeholders, including CILT, to help it assemble its 70-page analysis.

Based on the workshop contributions and written evidence submitted, the weight of stakeholder evidence, including Source: CILT EU referendum member that submitted by the Institute, clearly survey, May, 2016 showed that Britain’s EU membership had benefited the expansion and development of transport services and networks in Europe, fuelled tourism markets, improved the free flow of goods and people for business and leisure, and increased passenger rights. Equally, the UK was Bow to peer pressure? evidence is actually the Government’s regarded by industry players as a major official and drily titled: Review of the We might be influenced by transport peer influencer in liberalising transport networks Balance of Competences between the groups in our own modes – for instance, in the EU across many modes – for United Kingdom and the EU, published a survey of Society of Motor instance, in shaping the EU’s shipping in late 2014. It was not intended as a Manufacturers and Traders (SMMT) policy, acting as a role-model for the EU’s pre-referendum guide, but as an impartial members showed 77% in favour of approach to liberalised railway markets, analysis of the balance of power between remaining in the EU. Car-makers Nissan, and playing a central role in negotiations the EU and UK and how well this works BMW and Toyota have all made clear between the EU-USA on Open Skies policies. for or against Britain. It is a weighty tone their strong preference for Britain to that took contributions from every However, these views should not be remain part of the club, while in aviation, Whitehall department. For the transport mistaken for Europhilia. The same Airbus UK wrote to its employees setting sector, the DfT hosted a series of contributors expressed their support with out the benefits of remaining in the EU and EasyJet claims its whole growth has been predicated on the EU. Siemens, a company that plays in the rail and road traffic systems, has gone further and declared its belief that a British exit from the EU would be damaging to the future of the UK’s technology and manufacturing sectors. Support for remaining in the EU also comes from the UK Chamber of Shipping, which produced a report in late 2015 that called for continued membership, although caveated with a call for proper reforms and an end to ‘unnecessary regulation’. Many logistics companies and articles in the sector’s press also express concern about the effects on trade of leaving the EU, such as slower delivery times, additional costs and bureaucracy. Some well-known businesses do support Britain leaving the EU, including Phones4U, Timpson, Reebok and J D Wetherspoon, but it is not easy to find transport companies that have publicly declared their support for Britain leaving the EU. Either way, these are the voices of corporate entities, and it is the views of individuals that matter in the referendum. Source: CILT EU referendum member survey, May, 2016 Balance of competencies We are entitled to doubt the veracity of partial and pro-EU Government-led booklets, but a good starting point for

www.ciltuk.org.uk 29 YOUR INSTITUTE EU REFERENDUM: MEMBERS’ VIEWS

caveats – for example, in rail, the UK’s A very high proportion of imports into Britain arrive by sea more restricted loading gauge means that EU pressure for interoperability standards adds cost and bureaucracy to the cost of specifying new freight wagons, while the UK’s island status makes the EU’s drive for standardised international rail services at best marginal and at worst not well suited. Equally, the UK’s shipping industry operates in a global market far beyond the shores of mainland Europe, believing the EU should be less inclined to regulate and introduce new EU competences except where absolutely necessary, and that the EU should undertake a review of existing regulations and how they are formulated. CILT argued that the EU needed to reform so that transport markets worked more freely and effectively and with better ‘enforcement and monitoring of already agreed strategic objectives.’ As for trade unions, the TUC and many unions support the EU for its Social Chapter that protects workers’ rights and limits working hours. However, the RMT believes the EU is a ‘bosses’ club’ and in

early April, offered its members six reasons In the rail sector, daily railway operations, for leaving, including what it called franchising policy and big decisions over ‘attacks on the rights of rail workers’. future rail infrastructure would continue largely unchanged, and there is no reason Looking to the future why UK rail operators could not continue to bid for franchises in other parts of the Leaving aside what others think, what sort EU, just as it is likely that the Government of transport future will Britain carve out would continue to want other European after 23rd June? If we vote to leave, new railway companies to bid for UK arrangements and relationships will need franchises in order to seek the best value to be put in place with our EU partners for money for the taxpayer. In the other and other countries where we currently direction, while UK companies might not have agreements arranged through the be flavour of the month post-Brexit, it has EU. An exit will open up opportunities and not always been easy for them to do so risks for Britain, and equally, it is likely that even within the EU framework, with some areas of transport policy will remain countries such as France and Germany unchanged, notably local or domestic. instinctively protective of their national companies SNCF and Deutsche Bahn. In aviation, it could be argued that the Either way, the EU and UK would have UK’s access to the free market was the to agree a level playing field for catalyst for the success of low-cost competition as part of a future trade airlines such as EasyJet, Ryanair and agreement; and in any case, the Labour WhizzAir, which have benefited from the Party’s reconversion to rail nationalisation freedom to set up business in countries shows that how and by whom our with low labour costs and operate railways are run could be determined anywhere in the EU with few limits on more by domestic politics, rather than pricing, frequency or capacity. In a Brexit by our relationship with the EU. scenario, the UK would want these Transport Secretary Patrick McLoughlin has benefits to be preserved and this might Brexit would actually enable the UK to not played a high-profile role in the campaign, but he is a clear but not uncritical supporter require us to join the European Common simplify the setting of its own railway for remaining in the EU Aviation Area (ECAA), although this is likely technical standards, whereas some EU to require us to accept EU aviation laws. regulations and initiatives are either much

30 FOCUS JUNE 2016 The Government recently sent a booklet to every household in the land with advice about the looming EU referendum

continued relevance, whereas EU Over to you regulations (which usually do not require Time is now short, the time for decision is legislation) would no longer apply and we close. If it is to remain, less has to change would have to review them and retain, and current single market benefits would amend or discard them accordingly. continue as today. However, if we do vote The UK would, of course, still be subject to leave, the current EU benefits would to its obligations under international have to be a central part of exit negotiations treaties such as the Convention on to preserve trade access and transport International Civil Aviation 1944 and networks while at the same time, building better suited to a land-locked continent the International Convention for the closer trading and transport ties with the than to our island country. In the bus and Prevention of Pollution from Ships rest of the world – an uncertain but coach industry, the majority of services (MARPOL). In the domestic rail arena, potentially beneficial path. The choice and their governance are determined by the Office of Rail and Road (ORR) is is yours. national rules rather than EU ones. If no responsible for economic and safety longer a member of the EU, there would regulation and much of this framework About the author still be a need for rules and standards, is derived from Brussels. If repatriated Edward Funnell is a Communications and they would just have to be generated by following a Brexit, the ORR would need Public Affairs Consultant and owner/MD, the UK itself. to review its regulatory frameworks. Epsilon Communications Ltd. A very high proportion of imports into Brexit might be positive for some Britain arrive by sea – for instance, 90% specialist logistics services, such as of all our imported food – while being companies advising on managing part of the EU offers British companies complicated and unfamiliar customs automatic access to the single European procedures, as businesses get to grips market with no taxes or duties payable on with life outside EU-negotiated free goods moving across internal EU borders. trade deals, but this seems a fairly In a Brexit scenario, the continuation of limited upside for exit. these benefits would need to be a strong focus of plans in an EU economic area with agreement in some form to the single market and transport legislation – for example, if it became a member of the European Economic Area (EEA) – but the degree of access would clearly depend on the type of exit scenario.

The UK is also signatory to large numbers of EU directives and international treaties and obligations. Following a Brexit, EU Right: A recent poll of our members showed directives already enshrined in our laws that nearly two-thirds of respondents are in favour would probably have to be assessed for of remaining in the EU

www.ciltuk.org.uk 31 CILT ANNUAL CONFERENCE & DINNER

Tomorrow’s Supply Chain: Are You Ready?

How will our supply chains cope with the looming challenges of the future? Transport, logistics and operations management serve the economy, society and the environment and is often at the forefront of major changes; it responds directly to global economic growth and uncertainty, increases in demand, volatile markets, growing populations and unpredictable consumers. Our profession will make a crucial contribution to the challenges that society will face in the future. We must be prepared.

The CILT/IOM Annual Conference 2016 will engage and inform delegates in coping with the challenges of tomorrow’s supply chains. The conference brings together the world’s leading minds in logistics, operations management and transport. Expert speakers at the forefront of change and challenges in their sectors will share with delegates their knowledge and experiences.

16th June 2016 #ciltconference Chesford Grange Hotel, Warwickshire

£450+VAT for an all-inclusive package To book your place and for sponsorship opportunities contact: Zoe Buss Tel: 01536 740151 Email: [email protected] including conference pass, dinner and overnight accommodation www.ciltuk.org.uk/conference2016 The CILT Annual Conference is the Institute’s premier event and brings together the world’s leading minds in logistics, operations management and transport.

Terry Murphy FCILT Jamie Randall Terry Murphy is Director, National Distribution Jamie Randall is Chief Technical Officer of Centres, John Lewis. He has been employed in IASME, an organisation that manages the the logistics and supply chain industry for IASME information assurance standard and three decades. After graduating from Cranfield co-developed the Cyber Essentials standard. University he worked for Whitbread, Argos He has a background of leading cyber security and DSG. Terry now works for John Lewis and legal projects. Jamie is the founder of The where he has assumed accountability for the Friendly Nerd, a Worcester-based start-up national distribution and fulfilment network. specialising in cyber and data security training. Neil Ashworth FCILT Robin Proctor FCILT Neil Ashworth is CEO, Collect+. Previously, he was consultant and business advisor to Robin Proctor is Group Supply Chain Director, several blue-chip UK retailers, following roles Travis Perkins Group. His career has included with Tesco, Woolworths, Hallmark Cards and appointments with Sainsbury’s and Iceland, CWS Ltd. He is immediate past Chairman, including leading the integration of the CILT(UK), and holds positions within Warwick distribution operations when Booker and University, Cranfield University School of Iceland formed the Big Food Group. He then Management and Nottingham University moved to MFI/Howdens. He is now member of Business School. Travis Perkins’ Executive Committee.

Professor Martin Christopher FCILT Phil Roe Martin Christopher, Emeritus Professor of Phil Roe is Managing Director, Transport Marketing and Logistics, Cranfield School of Sector, DHL Supply Chain. He has experience Management, is a non-executive director, LCP of supply chain leadership across multiple Consulting, and an advisor to many customers, sectors and geographies in organisations. He received the Sir Robert marketing, new product development and Lawrence Gold Medal for his contribution to sales. During 2012, he was appointed to lead logistics education in 1988. He is visiting the development of the strategy and professor at business schools and universities development agenda for the DHL’s transport around the world. business.

Professor Janet Godsell Will Whitehorn FCILT Jan Godsell is Professor of Operations and Will Whitehorn is President, CILT(UK). He Supply Chain Strategy, University of Warwick. worked for Virgin Group for 25 years, helping Her work focuses on developing sustainable to establish Virgin Atlantic and spearheading business models through the alignment of Virgin’s move into rail. He was a founding product, marketing and supply chain strategy. Director, London and Continental Railways, She leads the Supply Chain Research Group and led Virgin’s bid for the West Coast Main and the Supply Chains in Practice (SCIP) Line franchise. In 2004, he became President, industrial collaborator forum. Virgin Galactic.

Sir Peter Hendy CBE FCILT Professor Richard Wilding OBE FCILT Sir Peter Hendy is Chairman, Network Rail, Richard Wilding, Board Chairman, CILT, is and previously Commissioner, Transport for Chair, Centre for Logistics & Supply Chain London. He led the operation of London’s Management, Cranfield University. His special transport for the 2012 Olympic and areas of interest include the creation of Paralympic Games. He was formerly Deputy collaborative business environments, reducing Director UK Bus, FirstGroup, and Manging supply chain vulnerability and risk, time Director, CentreWest London Buses. He was compression, and techniques for aligning elected President, International Public supply chains to maximise customer value Transport Association, in 2013. and reduce cost.

Dr Jon Lamonte FCILT Hugh Williams FIOM Jon Lamonte joined Transport for Greater Hugh Williams is an established supply Manchester as CEO in 2013. He also has a role chain consultant. In 1983, he joined Creative in Greater Manchester through the Wider Output to work alongside Dr Eli Goldratt, Leadership Team. He was CEO, Tube Lines, in manufacturing guru and author of The Goal 2011–12, including during the London 2012 and who conceived the Theory of Constraints. Olympic and Paralympic Games. Prior to this, He launched his company Hughenden he was Director General Finance for Defence Consulting in 2001. He also mentors Equipment and Support, MoD. executives in supply chain planning.

Conference Panellists (Pictured left to right) Neil Ashworth FCILT, Lester Barratt, Beverley Bell FCILT, Richard Brown CBE FCILT, Martijn Gilbert FCILT, Jo Godsmark FCILT, Steve Granite FCMA FCILT, Kerryn Hedley, Jim Spittle FCILT CASE STUDY

The future of remote and autonomous shipping

The smart ship is set to revolutionise the landscape of ship design and operation

The Rolls-Royce-led Advanced Autonomous Waterborne Applications Initiative (AAWA) project has unveiled a vision of how remote and autonomous shipping will become a reality, changing the nature of the shipping industry. The project’s first-year findings were presented at a conference at Helsinki’s Finlandia Hall.

Speaking at the conference, Mikael shipbuilders and maritime systems Makinen, Rolls-Royce, President – Marine, providers, as well as technology said: ‘Autonomous shipping is the future companies from other sectors, especially of the maritime industry. As disruptive automotive.’ AUTHOR as the smartphone, the smart ship will Constant real-time remote monitoring of revolutionise the landscape of ship Oskar Levander vessels worldwide will see ships become design and operations.’ SECTOR HIGHLIGHTS more closely integrated into logistics or According to Jouni Saarni, Development supply chains, enabling global companies Manager, Centre for Collaborative to focus on using a whole fleet to best Research, Turku School of Economics: effect, generating cost savings and ‘Remote and autonomous ships have the improving revenue generation. This has potential to redefine the maritime the potential to create new shipping industry and the roles of the players in it services, such as online cargo service with implications for shipping companies, marketplaces, more efficient pooling

34 FOCUS JUNE 2016 ferry, Stella, which operates between Korpo and Houtskär. The project is also exploring how to combine existing communication technologies in an optimum way for autonomous ship control. It has created a simulated autonomous ship control system that will be connected to a satellite communications link, as well as Above: Constant real-time monitoring of vessels will see ships become more closely integrated into logistics land-based systems, and will allow the behaviour of the complete field. What also needs to be explored is communication system to be explored. to what extent other liability rules, such as To secure regulatory approval, the product liability, would affect traditional support of ship-owners, operators and rules of maritime liability and insurance. seafarers, as well as wider public These questions are being studied by acceptance, the operation of remote researchers at the Faculty of Law at the and autonomous ships will obviously University of Turku. need to be at least as safe as existing The project has been supported by vessels. According to Risto Jalonen, Finnish Funding Agency for Technology Senior Research Scientist, Aalto and Innovation of Tekes. Rauli Hulkkonen, University, who is leading the project’s Tekes, Chief Advisor, said: ‘This project is safety strand: ‘The marine industry has a fantastic opportunity to establish the some experience of systematic and Finnish maritime cluster as the world comprehensive risk assessments. leader in maritime remote control However, when new or emerging technology.’ technology is involved a wider and deeper understanding of a new and The conference also introduced the changed risk portfolio with a variety of project’s first commercial ship operators; known and unknown hazards is needed. ferry operator Finferries will assist the The AAWA project is identifying and project by carrying out a series of tests of exploring these hazards and developing sensor arrays in a range of operating and approaches to tackle them.’ climatic conditions; and dry bulk cargo carrier ESL Shipping will help the project and leasing of assets, and new alliances. Cybersecurity will also be critical to the explore the implications of remote and Some of these services will support safe and successful operation of remote autonomous ships for the short-sea existing players in the market and others and autonomous vessels. The project is cargo sector. will be more disruptive, allowing new identifying and adapting current best players to enter and potentially capture a practice from a range of industries for This is happening. It is not if, it is when. significant share of business in the same application in the marine environment. This work supports the development of way as Uber, Spotify and Airbnb have The results of such studies will be used remote controlled and autonomous done in other industries. to make recommendations to regulators vessels and will enable proof of concept and classification societies to support the demonstration following the completion Jonne Poikonen, Senior Research Fellow, development of standards for remote of the project. We will see a remote Technology Research Centre, University and unmanned vessel operation. controlled ship in commercial use by the of Turku, who, with Dr Mika Hyvönen, end of the decade. Senior Research Fellow, Tampere Such rules are vital to the development of University of Technology, is leading the remote and autonomous ships, according project’s technology research, said: ‘The to the project’s legal strand leader Dr About the author technologies needed to make remote Henrik Ringbom Adjunct Professor, Åbo Oskar Levander, is VP of Innovation, and autonomous ships a reality exist. Akademi University, Turku/Finland: ‘For Rolls-Royce Marine. The sensor technology needed is sound remote and autonomous shipping to and commercially available, and the become a reality, we need efforts at all algorithms needed for robust decision regulatory levels. The legal challenges Below: Tests will be on board Finferries 65m support systems – the vessel’s “virtual of constructing and operating a double-ended ferry, Stella captain” – are not far away. The demonstration vessel at a national challenge is to find the optimum way level need to be explored, while to combine them cost effectively in a simultaneously considering appropriate marine environment.’ rule changes at the IMO. Legislation can be changed if there is the political will.’ A series of tests of the sensor arrays in a range of operating and climatic Questions of liability for autonomous conditions will be carried out in Finland ships are subject to national variations, in the coming months. Those tests will be but generally it seems that there is a less on board Finferries 65m double-ended urgent need for regulatory change in this

www.ciltuk.org.uk 35 YOUR INSTITUTE

See your company name here...

and here... and here... Programme and here...

Register your email address to be kept up to date with Institute events: 01536 740104 [email protected] Reach all members of CILT by sponsoring Programme – the place where all members go to find out what is on in their region Unless otherwise stated, to attend an event book online Contact Nicky Peacock now or contact Membership Services Tel: 01536 740153 Email: [email protected]

CENTRAL SOUTHERN NORTH EAST NORTH WEST Thames Valley Humber North West Region Awards for The Logistics of the Ebola Response Fort Paull – Yorkshires Only Remaining Education & Excellence in Sierra Leone Napoleonic Fortress 24th June 1830 - Midnight 13th June 1845 - 2030 (Reg 1800) 6th June 1600 - 1900 (Reg 1545) Location: The Rum Warehouse, Speaker: Charlie Reeves, Prosopis Location: Fort Paull, Battery Road, The Titanic Hotel Liverpool, Stanley Consulting Ltd Paull, Nr Hull, East Yorkshire, HU12 8FP Dock, Regent Road, L3 0AN Location: Reading Town Hall, Blagrave Code: HMG0325 CPD hours: 1 Booking: Cost: £40 + VAT pp; Table of Street, Reading, West Berkshire, 10 £400 + VAT RG1 1QH Tyne Tees Code: NWR0312 Code: TVG0332 CPD hours: 1.5 Visit to Nissan Motors Manufacturing Lancashire CYMRU – WALES 16th June 1330 - 1600 (Reg 1300) Speaker: Barry Lonragan, Site Tour In-Cab Cameras: Under Used and Connecting North Wales to the Manager Under Appreciated Northern Powerhouse Location: Nissan Motor Manufacturing, 30th June 1830 - 2000 (Reg 1800) 16th June 1000 - 1300 (Reg 0930) Wahington Road, Sunderland SR5 3NS Speaker: Nick Plowman, Intelligent Location: Conwy Business Centre, Code: TTG0315 CPD hours: 2 Telematics Junction Way, Llandudno Junction, Location: 3Sixty Solutions, Alexander LL31 9XX West & North Yorkshire House, 94 Talbot Road, Manchester, Booking: Cost: Member: £10; M16 0PG Cycle Logistics: Going the Last Mile Non-Member: £10 Code: LG0320 CPD hours: 1 with Last Mile Code: WR0343 CPD hours: 2 27th July 1900 - 2030 (Reg 1800) Merseyside & Warrington Speaker: Ian Brocklebank, Last Mile EAST MIDLANDS Leeds Progressing New Rail Schemes 5th July 1830 - 2000 (Reg 1800) Leicestershire Location: Baht'ap, City Square, 11 Mill Hill, Leeds, LS1 5DQ Speaker: Adeola Dada, Network Rail Rise of the Machines – Introducing Code: WNYG0319 CPD hours: 1 Location: Peter Jost Enterprise Centre, Dock Liverpool John Moores University, 14th June 1830 - 2030 (Reg 1800) Byrom Street, Liverpool, Merseyside, Speakers: Stephen Twydell FCILT, CEO, L3 3AF 3T Logistics; David Cole, Section Code: MWG0343 CPD hours: 1 Manager, Honda UK Manufacturing Location: 3T Logistics Ltd, 5 Smith Way, Grove Park, Leicester, LE19 1SX Booking: The delegate list for this event will be vetted. Code: LCG0008 CPD hours: 1.5

and here... See your company name here... and here... and here...

and here... Reach all members of CILT by sponsoring Programme – the place where all members go to find out what is on in their region

36 FOCUS JUNE 2016 Cheshire SOUTH WEST CORPORATE ROUND TABLE CILT North West Region Invites you Devon & Cornwall to 'An Evening at the Races' State of the UK economy and the aftermath of the EU Referendum 8th July 1800 - onwards (Reg 1745) Planning & Transport: Another Turn of the Wheel? 21st July 1800 - 2000 (Reg 1730) Location: The Racecourse, Chester, 30th June 1000 - 1630 (Reg 0930) Speaker: Neil Parker, Market Strategist, CH1 2LY RBS Corporate and Institutional Banking Speakers: Ian Harrison, Heart of the Location: RBS, The Conservatory, Booking: Cost: £13 to be paid on South West LEP; Michael Watson CMILT, entrance to Chester Racecourse Third Floor, 250 Bishopsgate, London, Managing Director, Stagecoach South; EC2M 4RB Code: NWR0313 Steve Melia MILT, Senior Lecturer, Booking: Please note the delegate list University of the West of England; for this event will be vetted. James Adamson, Regional Development Code: COR0327 CPD hours: 1.5 SCOTLAND Manager, Sustrans; Mike Garratt CMILT, Managing Director, MDS Transmodal; FORUM EVENTS Aberdeen Airport Philip Heseltine, Peninsula Rail 14th June 1800 - 2000 Partnership Cycling Location: Lecture Theatre 1, Rowland Speaker: Carol Benzie, Managing Accessible Infrastructure – Design Director, Aberdeen Airport Levinsky Building, Plymouth University, for All Drake's Circus, PL4 8AA Location: Aberdeen International 8th June 1300 - 1700 Booking: Cost: Member: £85 + VAT; Airport, Dyce, Aberdeen, AB21 7DU Speaker: Paul Lavelle, London Cycling Non-Member: £99 + VAT; Retired Code: SR0392 CPD hours: 1.5 Design Standards; Faith Martin, covering Member: £41 + VAT; Student Member: London's Pedestrian Level of Service £31 + VAT. To book your place for this Guidance SOUTH EAST event, please visit the link here. Location: Business School: Lecture Alternatively, you can contact RTPI Theatre G34 - Manchester Metropolitan Kent Group directly on 0207 929 8190 or email: University, Oxford Road, M15 6BH [email protected]. This conference Code: CYC0315 Day Trip to Boulogne, France jointly organised by the Royal Town 4th June 0815 - 1945 (Reg 0800) Planning Institute and CILT. Ports Maritime & Waterways Location: Britannia Coaches, Britannia Code: DCG0333 CPD hours: 5 House, Hollow Road, Dover, CT17 0UB Shoreham Port Behind-the-Scenes Boat Tour Booking: Cost: Member: £30; WEST MIDLANDS 12th July 1400 - 1500 (Reg 1340) Non-Member: £30 – deposit of £10 Location: Shoreham Port, Nautilus required in advance. Please note that all SCALA Annual Logistics Debate 2016 House, 90 - 100 Albion Street, bookings should be made through Harry 7th July 1800 -2200 Southwick, West Sussex BN42 4ED Harris, Kent Group Chairman: Speaker: Ben Farrell MBE FCILT, John Booking: Places must be booked in [email protected]; 07801 637963. Lewis; Neil Ashworth FCILT, Collect+; advance. Code: KTG0361 Dave Howorth MILT, General Mills; Code: PMW0006 CPD hours: 1 Ian Stansfield FCILT Sussex Location: Coombe Abbey, Brinklow NATIONAL EVENTS Visit to Shoreham Port Authority Road, Coventry, Warks CV3 2AB 7th June 1800 - 2000 (1745) Booking: Book online through the CILT Annual Conference & Dinner: SCALA: e: [email protected]; Tomorrow’s Supply Chain: Are You Speaker: Rodney Lunn, Chief Executive, t:01484 437486. Cost: Members: £95 + Ready? Shoreham Port Authority 16th June 0900 - 1600 (Reg 0800); VAT; Non-members: £145 + VAT. Location: Shoreham Port, Nautilus Dinner 1900 - onwards Code: WMR0313 House, 90-100 Albion Street, Southwick, Speakers: Conference Chairman: Brighton, BN42 4ED Terry Murphy FCILT, Director National Staffordshire Code: SG0342 CPD hours: 1 Distribution Centres, John Lewis plc. A Presentation from Beverley Full speaker lineup can be on the Annual Conference web page. Bell – From Red Shoes to Yellow Lorries Location: Chesford Grange Hotel, 14th June 1830 - 2030 (Reg 1800) Warwickshire, CV8 2LD Booking: Member: £450 + VAT; YPF: Speaker: Beverley Bell FCILT, Immediate £250 + VAT; for conference pass, Past President, CILT dinner and overnight accommodation. Location: Staffordshire University, Ashley For further information or to book Building, Stoke-on-Trent Campus, Leek your place, please contact Road, Stoke-on-Trent, ST4 2DF [email protected]; 01536 740152 Code: STG0334 CPD hours: 1 Code: C0341

and here... See your company name here... and here... and here...

and here... Contact Nicky Peacock Tel: 01536 740153 Email: [email protected]

www.ciltuk.org.uk 37 YOUR INSTITUTE PROGRAMME

GOLF SOCIETY PTRC FORS WORSHOPS Belgium Tour Risk, Liability and Project Delivery - 3-6th September Essential Legislation for Highways and Workshop 8 & 9: Minimising Transport Practitioners Transport Fines and Charges & Location: Accomodation: Sandton 9th - 10th June Monitoring and Measuring Road Grand Hotel Reylof; Courses: Golf Club Fleet Performance Hainaut; Royal Antwerp Golf Club; Location: London 13th June 0900 - 1700 Code: PTRC0416 CPD hours: 12 Royal Zoute Golf Club Location: CILT, Corby Booking: To book on or if you would like any further details contact; Advanced Road Safety Audit and Workshop 8 & 9: Minimising [email protected] Engineering 15th - 16th June Transport Fines and Charges & Code: ABC0472 Monitoring and Measuring Road Location: Manchester Fleet Performance Code: PTRC0417 CPD hours: 12 14th June 0900 - 1700 Location: AECOM, Bristol 14th Annual Transport Practitioners' Meeting (TPM) 29 - 30th June Workshop 8 & 9: Minimising Transport Fines and Charges & Location: Nottingham Monitoring and Measuring Road Code: PTRC0411 Fleet Performance 16th June 0900 - 1700 Public Inquiries and Appeals Location: AECOM, Manchester 5th - 6th July Location: Birmingham To view all FORS workshops Code: PTRC0418 CPD hours: 12 and to book your place now visit: www.fors-online.org.uk For further information about all of the above PTRC events please contact: [email protected]

illuminating excellence Reserve your Gala Dinner place TODAY

Environmental Improvement Available for sponsorship

Information Management Available for sponsorship

Logistics and Transport Journalist Available for sponsorship

Safety Available for sponsorship

Sponsorship availability correct Entries now closed at time of press

22 FEB 27 MAY 27 OCT Open for Entries Gala 01536 740148 [email protected] www.ciltuk.org.uk/awards Entries Close Dinner

Development Freight Transport Operations Passenger Transport Student of Supply Chain Transport Policy Vulnerable Road Warehouse Young of People Best Practice Excellence Best Practice the Year Innovation and planning Users Safety Operations Manager

38 FOCUS JUNE 2016 www.ciltuk.org.uk/logmark

Comparing apples with apples

LogMark will benchmark your organisation’s operational performance against other companies' logistics and supply chain operations.

Your data will be used to compare and contrast your supply chain's maturity, efficiency, and effectiveness with the 'best in class' and clearly identify business improvements that could be made within your organisation.

For further information about LogMark or to discuss how LogMark will beneﬁt your organisation, please contact us today:

T: 01536 740123 E: [email protected]

www.ciltuk.org.uk/logmark facebook.com/cilt.uk plus.google.com/+ciltuk

linkedin.com/company/ciltuk twitter.com/ciltuk youtube.com/user/ciltmedia YOUR INSTITUTE ANNUAL AWARDS FOR EXCELLENCE

Annual Awards for Excellence WINNER PROFILE

SECTOR HIGHLIGHTS

CEMEX has the safety of vulnerable road-users as part of its DNA

40 FOCUS JUNE 2016 CEMEX UK Logistics won the CILT Annual Award for Vulnerable Road Users Safety at last year’s awards. Here, the company explains why its mantra is: Sharing road space with vulnerable road-users.

• Active participation in TfL Construction Logistics and Cycle Safety Group

• Institute of Traffic Accident Investigators, where CEMEX supported a crash test day by providing demonstrations of safety technology, vehicle and support staff

2. Working in communities

Working in communities meant strengthening existing partnerships and establishing new relationships with authorities, politicians, industry bodies, competitors, suppliers, experts and Above: CEMEX held a roundtable event in London with the purpose of making LGVs safer for cyclists pressure groups. Using our extensive knowledge of road safety initiatives, Heavy goods vehicles and cycles do not in-house vehicles driving over 39 million CEMEX developed positive political and make for the most harmonious mix on miles a year, CEMEX is heavily dependent industry-wide workable strategies to shared road space. In urban traffic on a workforce that is highly engaged in resolve key issues. conditions, the potential dangers to a culture of safety excellence. Key successes and results included: vulnerable cyclists travelling in close CEMEX strives to lead the industry, proximity to large goods vehicles (LGVs) • TfL invited CEMEX to provide vehicle improving road safety for vulnerable in congested road conditions are obvious. and expert support for an EU parliament road-users. In 2013–15, CEMEX decided There is an absolute need for lorry drivers cycle safety lobby event in Brussels to commit resources to support better and cyclists to have a total appreciation cycle safety within the capital, against a • CEMEX provided the key note speakers and respect for each other’s operational backdrop of rising casualty figures and requirements, visibility and vulnerability, for the Sir Peter Hendy and Boris increasing tensions across the together with their mutual entitlement to Johnson cycle safety events and spoke communities involved. The company had use the available road space. Fatal at various Metropolitan Police events a five-pronged strategy – see Figure 1. accidents are happening too frequently, • CEMEX supported over 40 Exchanging especially in London, which has proved 1. Collaboration with experts and Places events during 2013–15, itself as a major hotspot in the last industry bodies providing vehicles, drivers, literature few years: CEMEX held a roundtable event in and support staff ‘In 2012 there were 14 cyclist fatalities in London with the purpose of making LGVs • CEMEX has engaged with a number London, with five involving heavy goods safer for cyclists. It was attended by of local schools to help teach children vehicles (HGVs), including skip or tipper industry, expert and pressure groups, with about the importance of road safety, trucks, which highlights the urgent need discussions with Loughborough including allowing the children to see to reduce the dangers posed by HGVs to University. The purpose was to introduce the limitations in visibility faced when cyclists in London.’ Transport for London standard vehicle safety equipment driving large vehicles (TfL) specifications as well as evaluating existing technologies. • CEMEX has proactively shared our Task undertaken approach to road safety with our Other collaboration actions and With over 3,000 employees spread suppliers and customers, and carried outcomes included: nationally over 400 locations, many sites out a number of courses and operating autonomously with minimal • Department for Transport (DfT) presentations attended by employees supervision, manufacturing and delivering provided evidence to advisory panel and representatives from other heavy building materials with over 900 on vehicle safety technologies companies

www.ciltuk.org.uk 41 YOUR INSTITUTE ANNUAL AWARDS FOR EXCELLENCE

• Figure 1: Five-pronged vulnerable road-user strategy Annual occupational health surveillance checks and driver health initiatives • Regular safety bulletins and update of safety issues, supported by interactive DVDs provided to all drivers • Crash course by Staffordshire Fire and Rescue, designed to encourage open discussion and challenge perceptions to continue to improve road safety and the management of road risk • ReVue training coaching and feedback sessions examining real driving video footage During the period CEMEX has worked extensively to share its knowledge with subcontract suppliers. Results include: • Development of a haulier charter – free printed templates for smaller CEMEX has also supported several Driver standards have been a major focus companies, packed with advice national TV productions including the as part of this strategy and as a result and guidance to run a safe and BBC’s The One Show and ITV1’s The War CEMEX has implemented a policy such well-managed transport operations. on Britain’s Roads. that, as standard, all drivers delivering for CEMEX require an MPQC Driver Skills • Driver handbooks – free printed 3. Raising awareness through public handbooks to give out to drivers, events Card and have to carry this with them and are asked to provide proof. offering practical guidance and advice A key initiative was the public safety when working and delivering for the CEMEX was heavily involved in awareness and educational campaigns construction industry covering all developing course content for a new such as the Exchanging Places initiative, aspects of health and safety, including vulnerable road-user training package for whereby cyclists, motorcyclists and awareness of vulnerable road-users members of the public have engaged transport members of the Mineral • with our drivers and sat in the driving Product Association. CEMEX completed Development of a haulier website – an seats of our vehicles for a constructive and delivered this important training to electronic portal giving haulier view to gain an understanding of drivers’ all own fleet and agency staff by the end subcontractors free access to safety visibility of vulnerable road-users. In of 2013. information and guidance covering operational safety and driver training 2013–15, CEMEX supported over 40 key Other key training initiatives that were materials; the website also includes an cycling safety events, covering a full completed included: range of cross-community and industry industry news section, a forum where groups, and as a result over 7,000 • Safe and efficient driving refresher contractors can ask questions and road-users have sat in a CEMEX cab. session and feedback with drivers safety alerts Campaigns have covered the Metropolitan Police, TfL, DfT and Freight The company’s drivers’ mantra is: Transport Association (FTA): Sharing road space with vulnerable road-users • FTA – UK-wide transport manager seminars. Providing key content/film coverage for ‘Getting a handle on cycle safety’ • Using social media to promote/engage with cyclists and cyclist groups 4. Enhanced driver training and engagement Our drivers’ mantra is: Sharing road space with vulnerable road-users. CEMEX developed road safety strategies through driver training, feedback and involvement, resulting in safer vehicles and developed of vehicle technology, subsequently sharing this valuable information suppliers and industry bodies.

42 FOCUS JUNE 2016 • Interactive subcontract haulier health first UK operator to test drive the vehicle, CEMEX to improve safety of vehicles and and safety leadership days – designed which has a 90% increase in visibility. also raise awareness of hazards. for the managers, owners and leaders CEMEX has agreed, subject to good field Driving is the activity that leads to the of haulier subcontract companies, trial results, to purchase its own vehicles majority of fatalities in our industry. In covering industry incidents, policies from Mercedes addition, approximately 60% of all and procedures, best practice and fatalities in the CSI database are related leadership, safe driving, vulnerable Overall results of the initiatives to contractor activities. With our own road-users, safety initiatives and new Our London-based tipper fleet had no logistics fleet travelling some 39 million legislation and vehicle requirements reportable incidents with cyclists or other miles a year, we feel it is our moral duty 5. Development of vehicle specification vulnerable road-users in 2013–15, with to help protect other road-users and and technology our last blameworthy incident back in especially those that are vulnerable. We 2010. This has been achieved despite the will never take our foot off the CEMEX has led the field, fitting safety increase in economic activity within the accelerator when it comes to road safety. equipment well before any legal or construction sector, increased road statutory requirements. In 2013, CEMEX There is an absolute need for lorry drivers movements and London’s status as an made key recommendations through and cyclists to have a total appreciation incident hotspot. evidence based analysis, including and respect for each other’s operational reviews of existing technologies, supplier As recognition of our efforts, CEMEX has requirements, visibility and vulnerability, liaison, vehicle trials, equipment been awarded FORS Gold (Exceptional together with their mutual entitlement to evaluation and driver feedback. It has Operator) for London operations, one of use the available road space. We believe fitted equipment such as Class 6 mirrors only 19 members who have achieved this that greater industry collaboration on and side under run bars, well before any out of 3,900. CEMEX was the 2013 driving and contractor safety initiatives legal or statutory requirement. ROSPA MORR category winner for Best that address the causes of these fatalities Use of Technology, in the organisations is necessary to prevent additional loss of In 2013, camera trials were initiated in life. That is why we led the Driving Safety management of occupational road risk, consultation with the London Drivers. Working Group in developing consistent, the 2014 MTA Safety in Operation Award Preferred solutions were based on factual industry-wide practices for reporting and TIPEX 2015 Image of the Industry. evidence, including support service, safety performance and evaluating camera clarity, robust recording and CEMEX has the safety of vulnerable progress in reducing incidents and injuries retrievable systems. As a result of this road-users as part of our DNA. We have over time. trial, all the new cameras are now fitted successfully influenced the wider public As our drivers become more informed to our entire London tipper fleet. audience and, more significantly, other about cyclist safety, it is equally important transport-related organisations, CEMEX also collaborated with to raise awareness among cyclists of the becoming a major influencer within the Loughborough University to gain an risks and dangers of LGVs. That is why industry and of authority decision-makers understanding of drivers’ direct and CEMEX is so passionate about cyclist indirect vision, leading to the replacement in the adoption of workable solutions to education events and groups. We are fully of manufacturer OE with Spafax Class 5 improve cycle safety in the capital. We committed to educate road-users and mirrors. This low-cost fitment (under have reached out to more than 7,000 change driver behaviour for the better. £100) had gained extremely positive cyclists through our various education feedback from drivers; the result of initiatives. Recognition letters have been One of the main issues in construction developing these has been improving received from the FTA and Boris Johnson, logistics is the different types and vision of cyclists and pedestrians on amongst others, for our endeavours and effectiveness of vehicle safety equipment. vehicles’ high risk kerb side, offering at unwavering dedication. CEMEX is committed to leading the least an additional 10% of vision. CEMEX industry to provide a standard in safety has subsequently worked hard to Why the project is important to the features so there is a consistent approach. We also believe driver training introduce these to the industry. organisation is as important as the safety equipment In early 2014, CEMEX met with Mercedes CEMEX’s vision is to be the best for all of and includes safe and efficient driving Trucks to evaluate the benefits of its five key stakeholders: families, techniques, with the cyclist safety low-entry cab vehicles in improving employees, customers, communities and message constantly being reinforced. safety to vulnerable road-users. CEMEX shareholders. Being the best for families This project is important to us because and Mercedes explored the concept of means putting health and safety before we believe it is saving lives. whether a tipper body configuration everything else, including cost, production could be achieved on a Mercedes and even customers. Our company vision Note. This article is based on CEMEX’s Econic chassis. goes beyond that of just returning a submission to the CILT Annual Awards profit. We see ourselves as a member of for Excellence. Later in 2014, Mercedes and CEMEX the community and as such CEMEX takes partnered to develop the concept for the responsibility to safeguard it. TFL/CLOCS initiative. CEMEX aggregate insulated body specification was used in Our safe cycling campaign started over FURTHER INFORMATION the development of the truck and CEMEX 10 years ago when a haulage contractor’s was involved all the way through on the concrete mixer truck was involved in a Further information about the CILT Annual design of the vehicle prior to it being fatal accident with a female cyclist. Her Awards for Excellence: presented to the media at the CLOCS mother campaigned for something to be www.ciltuk.org.uk/awards event in February 2015. Such was our done to eliminate these types of incidents involvement that we secured being the and began working with RMC, now

www.ciltuk.org.uk 43 OPINION

Tackling big data in a railway context

The railway sector produces a torrent of data each day, and there is an enormous potential AUTHORS Troels Løve Hannecke waiting to be harnessed through automated Benny Esmann Jensen SECTOR HIGHLIGHTS data collection and analysis. Troels Løve Hannecke and Benny Esmann Jensen investigate how the rail sector can benefit from big data.

44 FOCUS JUNE 2016 Recent progress in computing, calculation capacity and artificial intelligence means that there are ever newer ways of accessing and harnessing that enormous potential. However, a strategy and a system for collecting the data are necessary. There are three basic categories of big data: • Collected, structured data, such as ERP, track and regularity data • Collected, unstructured data, such as manuals, error reports, procedures, instructions and laws • Uncollected data that would become big data sets if collected, such as fuel consumption and sensor data The railway sector produces a torrent of data each day There is a wealth of information being but even a small system could be Business intelligence systems/business produced in transportation operations implemented without any consideration IT engines in general and railway operations of how it will integrate with the rest of the specifically, but its availability is uncertain Having created the strategy, there is a organisation. Crucial parts of your unless specific action is taken to ensure it. decision to be made about whether to organisation’s data can end up locked in hire a data scientist or IT provider to an unstructured, poorly organised format. Start with a strategy collect the data or whether to let in-house IT create a system. It is in this Whatever the size of your organisation, Buy technology that supports context, that one of the other buzzwords the first step towards taking control of the process become significant, namely that of your data is mapping what is currently A structured approach to the systems business intelligence (BI) systems. available, even if underused. This includes and data in your organisation is a looking at the ownership of the data, how There are a lot of solutions on the necessary step on the way to harnessing it is accessed, sorted and filtered and by market, and it is important not to be the potential in big data. Once there is whom. Your company IT policy should lulled into a false sense of security that an a policy in place, the basis for collecting include: expansive (and expensive) solution holds data is finding a structured, machine- all answers. Rather, it is important that a • Data ownership, collection and access based format that adheres to the overall system makes sense to your organisation guidelines set down in your IT strategy. • Cross-system integration and the people who are designated One of the most important factors when users of it, which is not always the case. • A specific strategy for big data handling diving into big data extraction and It might still be necessary to hire a data • A guideline for purchases utilisation is making sure that you have scientist or pay large consultancy fees to technology that supports the process. the system developer to ensure maximum We often see that contracts are signed Supeo believes that everything has to be usage and exploitation of the wherein the buyer does not have full shared, imported and exported in order to opportunities inherent in the system. ownership, because the supplier has create maximum value. Cutting yourself ownership of either the interface or the Opening data sources off from a source of data or information data generated. It is important to map – unless it is done in accordance with At its recent annual meeting, the World how data is collected and accessed in an overall strategy – because of subpar Economic Forum pronounced that big your organisation and by whom. technology is cutting yourself off data is a part of the fourth industrial If the systems are not geared towards from value. revolution. In terms of big data specifically, handling data or if they cannot work it argued: ‘Above all, we need data to be together with existing systems, a lot of Using your data open.’ While that option will be explored data will not be used. A coherent, singular later, there is another way of opening up Once there is a strategy in place and the system is needed to create an overview of access to your data that can still ensure process of acquiring new systems that what exactly is going on – for example, data protection while creating new adhere to the strategy or updating old Sitra from Supeo is a suite of applications approaches to your organisation’s systems to supply the data in a structured for maintaining all aspects of railway data set. way has begun, the attention turns to and infrastructure operations, including using and combining data. Let us now There are a number of universities that big data. deal with the decisions related to are known for having close ties to the One of the key aspects of an IT policy is collecting data and innovative ways of business community, and where it is guidelines for purchases. Today, ordering having data processed, here called common to enter into partnerships any new system at low cost is very easy; opening data sources. on specific projects. These include

www.ciltuk.org.uk 45 OPINION TACKLING BIG DATA

Figure 1: Simple and useful data extraction long-term co-operation between these data-creating mastodons. an organisation and a university, If you have a set of data, you can and short-term projects between expose it. By exposing it to the an organisation and a specific public, you allow people to create student. apps, as well data collection and usage programs. Opening up data In the context of big data, it may can spark creativity and sometimes be more relevant to look towards results in innovative applications, the IT crowd rather than because the data gets a life of its engineering students when own. considering a partnership. The benefits of this strategy of The plus side is that it can provide student/university co-operation, with answers to needs and besides being an active participant questions, and sometimes even in the education of future workers, innovative projects that highlight Figure 2: Indexed comparison of regularity/fuel consumption for an employee is that some projects can be an alternate data set that suddenly completed at a fraction of the cost becomes very useful. However, as of a data scientist. Students can with students/universities, there is often offer new insights or different also the small risk that some of the ways of viewing things that result projects are simply projects that in radical ideas and projects. are not quite relevant to your organisation’s needs. However, there are some potential drawbacks: that the proposed Case study: Green Line projects simply do not fit your organisation’s needs; or that it Whether it is done by employees/IT might be difficult to attract specialists or students/open access, students interested in a the natural progression to collecting and using data is railway/transportation organisation. Figure 3: Internal information board combining data, and sometimes In that case, the open access in a new way to provide new promoted by the World Economic knowledge. Forum should be considered. Open data Drones can be used to fly over tracks to check for damage to the infrastructure Another option that has been in use in other industries for some time is opening up access to your data to the public, which can also open up for a public-private collaboration when outside users combine railway data with, for example, commuting information Figure 4: Train information board provided by a municipal open access database. It is important to note that it is possible to select or reserve data that will not be exposed to the public. Conversely, closing off too many data sets will limit the gains that can be achieved. Open access databases are appearing quickly, releasing a range of information from, for example, education, healthcare, crime data, business information Opening up data can spark and transportation information. Even the EU has created an open creativity and sometimes data portal with access to some results in innovative data about transportation. A personal hope for the public applications transportation/railway sector is that it will be inspired by the actions of

46 FOCUS JUNE 2016 In the Green Line case study, seven A structured approach to the systems sources of data are combined to create and data in your organisation is knowledge and improvement to three necessary to harness the potential in different audiences, while placing the big data train operator firmly in the minds of customers and stakeholders as a progressive forerunner in the field of environmental concern. GPS data, track data, real time, fuel consumption, passenger counting, employee ID and train ID are combined to produce information to management, employees and passengers and even resulting in a new passenger app. By altering the time scope for the reports, it is possible to get an overview of mid-term and long-term trends and short-term tendencies – see Figure 1. customisable parameters such as fuel choosing collective transportation for the consumption over x time compared to, particular trip and any trips taken in any Employees have the chance to see their say, regularity/punctuality. given timeframe, resulting in an app own performance results compared with allowing passengers to track their own The reports can encompass longer budget per equipment time in both real environmental results in a visual way periods of time or even give a detailed time and over a longer period of time. comparing to their own stated objectives, daily view. Thus, an employee can get a such as reducing carbon emissions, thus This could be daily diesel usage quick overview using the app with simple increasing visibility of the fact that public compared to previous results, or visual cues, or generate a more detailed, transportation trump cars in terms of the punctuality in relation to the schedule, as personalised and customised report. a form of nudging for improvement – see environment, but also increasing Passenger information preference for using public transport. Figure 2. If an employee wants to review his or her own performance, it is possible Passengers get dynamic information The results can be taken even further by to create a personalised view through about the environmental benefits of creating employee/internal information boards and passenger information boards that can detail the overall fuel consumption and kilometres driven in a particular time period and in relation to the results for the previous 24-hour period – see Figure 3. Similarly, in-train passenger information boards show the number of passengers and their joint contribution to the environment in terms of, for example, carbon emission compared to travelling in a car – see Figure 4. This relates directly to how data can be used for reflective improvement and nudging for improvement, as explained below.

Innovating your business Having readily accessible collected data and different ways of analysing, combining and using it means that there is a prime opportunity to optimise your decision-making process and creating a notable difference in the operation data. This can be achieved through nudging for improvement and reflective improvement. • Nudging for improvement, or organic improvement, relates to opportunities for improvement manifesting through reporting shown in a visually compelling way, as with the employee/in-house information board in the Green Line

www.ciltuk.org.uk 47 OPINION TACKLING BIG DATA

case study. Providing information in real Passengers can get dynamic information about the time, or at least relatively fresh, makes it environmental benefits of choosing collective more relevant to the intended recipients transportation and thus increases the chances of them reacting to and acting upon the information. • Reflective improvement relies on interpreting data and setting up KPIs in order to act on them – that is, checking, studying and then acting on facts relating to any given process in your organisation. Using data from a longer period of time in order to create action/improvement plans may be taxing in a fast-paced environment such as train operations, but the question is whether your organisation can afford not to take advantage of the knowledge hidden in big data.

Taking advantage of the fourth way to combine visual inspections with and warn the operation centre to lower industrial revolution machine-based inspections for, for the speed if an increased risk of sun There is no reason to limit operation example, cracked joint bars, hairline kinks nears. improvement and business optimisation surface cracks, cross ties and fasteners. The challenge with ML and AI in a railway to the big data hidden in your operations. One way could be equipping a drone context is that the industry has to be The World Economic Forum recently with, say, an infrared camera and a willing to invest enormous resources named big data and artificial intelligence high-resolution camera and having it fly before any significant benefits can be (AI) as the fourth industrial revolution. In over the tracks on a daily or weekly basis. reaped, and that expenditure has to be the area of machine learning (ML), there Not only will the drone’s camera compared and contrasted to the increase has been quite a lot of development in equipment be able to spot problems, but in safety and relative reduction in terms of picture recognition and acting also by using state-of-the-art measuring on individual sensor data, but it is as workforces before making an informed equipment combined with cameras, the yet difficult in a larger context to find decision to proceed. drone is able to spot tendencies before examples in the railway sector of they become problems. Besides being a successful applications of ML. In conclusion significant increase in safety, this would An underused – or maybe even also eliminate the walking inspection, Big data can be compared to a vast unused – option is to load the entire freeing up employee resources for other sea full of unexplored opportunities. expanse of, say, maintenance manuals tasks. In addition, any errors reports However, like a fisherman trying to catch and regulations with an error report, so would contain GPS position information a specific type of fish, the best results are that when a problem is detected, ML and picture documentation. Similarly, the not achieved by casting nets at random suggests what the technicians should do use of precious timeslots on the tracks and catching a jumble of different fish. to rectify the error and point them in the for maintenance vehicles could be Nor is it efficient simply to trawl using direction of the appropriate manual. reduced using drones. massive nets, because the sheer amount Extending on the feature, you could of fish will weigh down the net and even To go even further, a drone could be program the AI to look for coherences rip it. Likewise, with big data, it is only by used to check for botanical growth along between rises and falls in all collected using the right amount of data, in the the tracks or even track temperature to data sets – for example, the increase in right way and at the right time that big prevent sun kinks. Furthermore, a camera fuel consumption would induce an value will be created. could be mounted at the back of each increase in the usage of brake pads or train to film the tracks. By comparing other maintenance tasks as a direct result. About the authors the visual data input with baseline track The question remains whether the costs data (picture/map recognition and Troels Løve Hannecke is CEO and outweigh the benefits of using humans comparison) and recent drone founder, Supeo, which specialises in for the tasks instead. temperature measurements, the AI/ML project and software development for system could sound an alarm in the event railway operators, infrastructure owners Drones to drive improvement: of sun kinks or pre-alarms in case of and maintainers, and railway AI vs mankind anomalies requiring further inspection. construction companies. A lot of resources are spent on having Alternatively, a drone with an advanced Benny Esmann Jensen is CEO, Supeo technicians check rail infrastructure, thermal camera could indicate Denmark. such as two or more technicians making temperature development by overflying walking inspections of tracks. There is a the rails during periods of extreme heat Website: www.supeo.eu

48 FOCUS JUNE 2016 CASE STUDY

Devonport: home to the Royal Navy in the south-west

Phil Waterhouse recently showed members The Dock in the Hamoaze came into operation in the 1690s and was to of the CILT Defence Forum around HMNB become the greatest naval port in the world. It played a major role in the Devonport. Devonport is the largest naval Napoleonic Wars, supporting Nelson and the Duke of Wellington in the ultimate base in Western Europe and has been defeat of Napoleon. supporting the Royal Navy since 1691. In the early years, the growing dockyard town was called Plymouth Dock, but The site covers more than 650 acres and local people did not like the name and in the 1820s they petitioned King George IV has 15 dry docks, four miles of waterfront, for a new name. They succeeded, and from 1st January 1824 the area was 25 tidal berths and five basins. renamed Devonport. Queen Victoria later gave approval for the Plymouth Yard to be renamed Devonport Yard. Ever since the days of Sir Francis Drake and the Spanish Armada, Plymouth has From 1825 to 1835, the Royal Navy’s played a key role in Britain’s naval history. grand victualling yard was built at From 1588, when, according to legend, Stonehouse. Designed by eminent Drake played bowls on Plymouth Hoe architect Sir John Rennie, the stores at while contemplating the threatened The Royal William Yard ensured all the Spanish invasion, right up until the men on Britain’s navy ships had sufficient nuclear-powered submarines of the 21st supplies of food and drink. The yard Century, the port has been at the heart of remained the navy’s store until the the nation’s maritime defences. early 1990s. It is now a prestigious development of homes and businesses. In fact, it could be argued that Plymouth’s Stonehouse was also home to the Royal naval heritage goes back even further, to Naval Hospital, now part of the Millfields 700BCE, when a site at Mountbatten was residential development. the premier port in England; and in the 14th Century, Plymouth was used as a The construction of the breakwater was base for operations against France. also key in the development and However, it was Drake and his expansion of the naval port by providing Elizabethan contemporaries, John sheltered anchorage. In 1833, the Hawkins and Sir Walter Raleigh, who importance of the dockyard was shown really put the port on the map. by the visit of the then Princess Victoria, four years before she was to become For the 300 years up until the final Queen. Devonport-built ship, HMS Scylla in 1971 (the ship was deliberately wrecked for use In the early years of the 20th Century, as a diving site in Whitsand Bay near Devonport was the greatest naval port Plymouth in 2004), the port built over in the world. The Great North Yard 300 vessels. The man behind the extension doubled its size in 1905. (The AUTHOR establishment of a naval yard at removal of material from the sea to help Captain Phil Waterhouse FCILT Devonport was King William III of Orange. with the building work has been blamed SECTOR HIGHLIGHTS He was appalled at the lack of dock for the loss of Hallsands, the South Hams facilities, and ordered that a naval base fishing village that was destroyed by the be built. An Act of Parliament was passed, sea in 1917.) By now, steam ships had releasing money to purchase land and replaced the wooden vessels previously develop the site. made and run from the port.

www.ciltuk.org.uk 49 CASE STUDY THE BUSINESS CASE FOR AUTOMATION SYSTEMS

DEVONPORT NAVAL BASE AT A GLANCE

• Seven Type 23 frigates • Three amphibious ships • Five survey ships • Five nuclear-powered submarines • Flag Officer sea training • One Assault Group Royal Marines • South Diving Unit 1 • South West Armed Forces Regional Rehabilitation Unit • Naval Service Recovery Pathway • Ministry of Defence Police • HMS Vivid – Royal Naval, Reserve

Above: The Royal Navy at Devonport is being equipped Women working at the dockyard during the Second World War for the challenges of the 21st Century

Between 1883 and the start of the First the first time, women were employed as including Babcock, Interserve and Serco. World War in 1914, Devonport built 17 engineers at Devonport dockyard. During Today, the site is characterised as a base, battleships, five Dreadnoughts, two those years, there were around 18,000 barracks, port and dockyard. people working at the docks. battlecruisers and 14 cruisers. The Base Devonport fleet played a big role in the The work of the yard has chopped and Devonport is home to the Royal Navy’s war. Five of the 14 ships lost in the Battle changed since then to reflect changing Ocean of Jutland in the North Sea in 1916 were times. The docks again played a role in amphibious ships, HMS , HMS Albion Bulwark based at Devonport. It was the major sea the most recent major naval engagement, and HMS , and also battle of the war, with the loss of the Falklands Conflict in 1982. Type 23 frigates, survey ships and thousands of lives. Trafalgar-class nuclear-powered Today hunter-killer submarines. HMS Ocean, at Plymouth again made a huge naval 20,500t, is the Royal Navy’s largest ship. contribution in the Second World War, Devonport is currently the largest naval Devonport also has the hydrographic with ships taking part in the Battle of the base in Western Europe and is a key ships in the navy’s surveying squadron. Atlantic and the D-Day landings. defence asset as a main operating and However, the docks, together with much support base for the Royal Navy. It hosts Devonport is the only base in the UK of the city, suffered terrible damage in a range of military and non-military equipped to carry out nuclear submarine Luftwaffe bombing raids. The forces lodger units and is supported by a refits, not just for the T-class subs, but needed all the help they could get, so for number of key industrial partners, also for the Vanguard-class submarine.

50 FOCUS JUNE 2016 a new national shipbuilding strategy and Devonport is home to HMS Ocean, the Royal with the news that some of the new Navy’s largest ship multi-million-pound Type 26 global combat ships being built will be based in Plymouth, the naval base will remain a vibrant and important asset to Plymouth. The MOD signed a contract worth around £200 million with Babcock to undertake a planned period of maintenance for HMS Vanguard. The contract to refit and refuel the vessel is expected to take nearly four years and will secure the future of more than 2,000 jobs at Babcock in Devonport, and involve over 100 companies subcontracting throughout the project. The arrival in 2014 of 1 Assault Group Royal Marines (1 AGRM) strengthened the Royal Marines’ presence in Plymouth. 1 AGRM is the lead for amphibious warfare State-of-the-art ships and nuclear-powered operations each year, enabled by Serco, and Royal Navy board and search training. submarines are the latest vessels to be which provides vessels for pilotage, on The group is tasked with training and based at Devonport, which has and offload of stories and equipment, developing core amphibious and surface seen investment in recent decades: passenger transfers, ammunition and assault skills and equipment. The build of most notably, the £1 billion nuclear fuelling. the new HQ and associated slipways was submarine facilities. Dockyard the result of a multi-million-pound Barracks contract. The dockyard is owned by Babcock and Known as HMS Drake, the establishment currently employs around 4,000 people. With the new Astute Class submarines, provides facilities for 3,000 service Its facilities are key to the outputs of the the most advanced nuclear submarines in personnel and single living base and Devonport’s roles as a centre of the world, coming to Devonport for accommodation for 1,800. It is, to all deep maintenance and fleet time support. maintenance and refits, combined with it intents and purposes, a self-contained Central to surface ship deep maintenance being the amphibious centre of excellence, the Royal Navy at Devonport village that provides not only is the frigate refit complex, which is the is being equipped for the challenges of accommodation and catering facilities, MOD’s only covered deep maintenance the 21st Century. but also a retail shopping outlet, including facility for warships. The submarine refit a tailor, medical and dental facilities, complex and facilities at 9 Dock provide About the author sports facilities, including Adventurous the UK’s only submarine deep Training, an education and resettlement maintenance facilities and the only Captain Phil Waterhouse FCILT is Deputy centre and library and a diverse range of nuclear fuelling capability. Naval Base Commander, Devonport, a hobbyist clubs. There is a church catering post he has held since June 2015. He for a range of religious denominations. The future joined the navy as a Junior Sailor in 1982. After six years at sea, during which time HMS Drake is also home to the Naval As the Secretary of State said when he was promoted to Leading Seaman, he Service Recovery Pathway, which announcing his Strategic Defence and was promoted to the Officer Corps in manages the welfare and recovery of Security Review last year, the future is 1988 as a Logistics Officer. He has served injured and sick service personnel and bright for Devonport. In the past few in a variety of vessels, culminating in his includes the Help for Heroes Endeavour years there has been massive investment appointment as Commander Logistics, Rehabilitation Centre, which includes a in the naval base to take it to 2030 and HMS Bulwark. He has also served in a bespoke hydrotherapy pool, a 25m beyond. Along with the announcement of number of shore-based positions. swimming pool and modern gym equipment. The new Astute Class submarines Port come in to Devonport for maintenance and refits The base has a waterfront extending over three miles and the port covers an expanse of water in excess of 30 square miles, including includes all waterways from the Tamar estuaries, the Hamoaze, into Plymouth Sound and beyond the breakwater out to Rame Head. It manages in excess of 4,000 ship and submarine movements and 40,000 tug

www.ciltuk.org.uk 51 YOUR INSTITUTE

Forums

Defence Forum CILT members had an impressive tour of HMS Courageous

Visit to HMNB Devonport

Eighteen CILT members were granted a rare and privileged insight into the workings of Europe’s largest naval dockyard when they visited HM Naval Base Devonport, near Plymouth. At the start of what was to be a long and fascinating day, the group were welcomed to the base by Captain Phil Waterhouse FCILT, Captain of the Base and Deputy Naval Base Commander HMNB Devonport. He was recently the RN Senior Representative on the Forum’s committee. Portland, and the second largest naval the large (five decks deep) but Following a potted history of the base at Portsmouth only 80-odd cramped conditions that were dockyards and an explanation of how miles to the east, some of the home for months on end during the largely contracted facilities and commercially focused members of the Cold War. services are delivered to the Royal the visiting team questioned the logic The party then dispersed, having had Navy, the party were given a of this apparent dogleg route for a great day seeing how our front-line waterfront tour on a Serco-operated supplies. dockyard workboat by Neil Trathen, navy is supported from ashore, with The visitors then had a Q&A session Deputy Queen’s Harbour Master. everything from deep maintenance with the whole senior logistics He is responsible not only for the that looks like a complete rebuild to management team from Devonport, three-mile waterfront of Devonport, the layman, through to the rapid including Babcock, Serco, and civil but also the vast majority of Plymouth service and Royal Navy leaders, prior resupply of the Devonport flotilla of Sound and the tidal reaches of the to a great lunch in the wonderfully some 25 amphibious assault ships, rivers that feed into it, notably the historic Wardroom (Officers’ Mess). frigates, hydrographic ships and Lynher, Tamar and Plym. As well as Lunch was followed by a guided tour submarines and recuperation of the impressive dockyards, the tour of the heritage centre located within wounded and injured servicemen covered oil and explosives depots, the the original docks, which were laid in with the Regional Rehabilitation Unit. Royal Marine Amphibious Group and 1689 to counter French aggression in its boats, and the impressive Brunel the south-west. This was followed by The Forum recognises that it was an bridge that famously spans the Tamar an equally impressive tour of HMS enormous privilege to have such between Devon and Cornwall. Courageous, a decommissioned open access to the facilities, leaders Back on dry land, the visitors toured nuclear submarine of the same class and staffs for so much of the working the Devonport distribution facility with as HMS Conqueror, which sank ARA day. Special thanks must go to Tanya Richard Hawkins, Babcock’s Head of General Belgrano in the Falklands Eatwell, Visits & MSDF Performance Naval Base Operations, and Tania War. Indeed, Conqueror lay alongside Manager, for co-ordinating the visit, Milburn, Supply Chain Manager. The Courageous in No 3 Basin, with and Ana Walker, Forums Co-ordinator, facility acts as the logistics hub for 13 other nuclear hunter-killer whose tireless work behind the some 250 military establishments submarines that were being scenes made the visit possible. across the south-west peninsula, and decommissioned. This poignant sight The Forum plans to return to HMNB as far east as Portland, more than 100 was alleviated somewhat by the Devonport within the next 18 months. miles away. With Devonport’s nearest engaging tour given by veteran defence stores depot being in submariners who brought the Chris Markey FCILT – Chairman, Bicester, 140 miles north-east of conditions and spaces to life within Defence Forum

52 FOCUS JUNE 2016 Customs and International Trade Compliance Forum

Urgent update for AEO Special procedures The new forms must be completed applications online, and then printed and HMRC has issued revised bills of posted. If an attached schedule discharge for use with inward Companies preparing their C117 is used, it must meet the processing and end-use: application form and C118 self- requirements and format required assessment questionnaire (SAQ) • Form BOD1 is for inward by the UCC (as set out in Article should note that HMRC issued processing with full authorisation 175 of Commission Delegated revised forms on 10th May 2016. Regulation 2446/2015 and Article • Form BOD3 is for inward These revised forms should be 265 Commission Implementing processing under authorisation used with immediate effect. Regulations 2447/2015). Companies who have had their by declaration The new forms are available: submission rejected will also need • Form BOD2 is for end-use with www.gov.uk to upgrade to the new forms full authorisation before making a new submission. Competency Standard for • Form BOD4 is for end-use under Customs Representatives Whilst the C117 is essentially the authorisation by declaration same (it has revised legal The draft of the proposed new These new forms should be used references for the UCC), the C118 European Standard for with immediate effect, even if SAQ has some substantial changes Competency for Customs companies are using an and requires additional information Representatives has just entered authorisation issued prior to concerning the applicant’s overall the public consultation stage. The 1st May under the transitional tax compliance (not just import standard is intended to meet the procedures. The UCC requires a duty and import VAT), professional competency requirements under bill of discharge to be submitted competence and method of the UCC for any company that for all discharges from IP and selecting business partners. provides any form of customs work end-use relief from 1st May 2016, for someone else and is meant to Members can request a detailed irrespective of the date of import. give assurance that the customs analysis of the changes from the The current forms C&E 812 and representative has an acceptable Forum. Email: [email protected] C99 should no longer be used. skill level. Attaining the standard is not mandatory in the UK, but may become mandatory in other member states. Members who wish to view the standard and provide comments should contact the Forum Chairman for details. Deadline for comments is 5th July 2016. Look out for regular updates on the Forum pages on the CILT website, articles in Focus and on the Forum’s LinkedIn group as the UCC legislative changes continue to be implemented. Comments and views can be sent to the Forum. Email: [email protected] Or, www.linkedin.com/groups/ 8250585 Susan Morley FCILT – Chairman, Customs and International Trade Compliance Forum

Left: Companies who have had their submission rejected will need to upgrade to the new forms

www.ciltuk.org.uk 53 YOUR INSTITUTE

Nations, Regions & Groups

HAVE YOUR North West Region SAY

s the world becomes more internet- A savvy, there is a real opportunity for CILT to engage more with you, our members. We want to make our Nations and Regions even more interactive, and the only way we can do this is by having your input. If you are on LinkedIn, Twitter or Facebook, have a look for your Nation, Region or Group, because over the next few months we shall gradually be sharing more of what you want across these platforms. As an example, Central Above: Left to right, Mike McDonnell, Chair, Merseyside and Warrington Group; Gavin Shannon, Aspray Logistics; James Norton and Waqas Khan, LJMU; Jim Williams, Policy Southern Region has uploaded videos of its Officer, Merseyside and Warrington Group; Conor Touhey, Zayn Afsar and Connor events to YouTube, so take a look at what has Fitzpatrick, LJMU; Simon Reynish, Chair, North West Region; Jack Hulse, LJMU; Chris been happening there over the past 12 months Holmes, Metrolink; and Russell Oakes, Leeds City Council at some of its sold-out events. A group of final year students on the BSc (Hons) Management, We should like to know: is there anything you Transport and Logistics degree programme at Liverpool John think we are missing? Anything you think we Moores University (LJMU) recently undertook a piece of work for should have more of? Would you like to give us the Region, looking at some of the transport implications of the some feedback on a recent event? Email me Northern Powerhouse initiative. with your comments and suggestions. Recognising the momentum that the project has acquired in We have over 300 member volunteers who have senior government circles, the group identified a range of helped the Institute hold 400 events throughout issues affecting the movement of people and goods within the year, and I thank them for their support. and between city regions. A need for major investment in rail, Stephanie Latta, Regional Co-ordinator road and other modes was identified, whilst ensuring that Email: [email protected] environmental and quality of life targets are also accommodated. Their work culminated in the presentation of their findings to a panel of CILT industry practitioners in Liverpool, including a rigorous question-and-answer session.

Programme Leader Dr Charles Roberts commented: ‘The project has clearly shown that transport developments are at the heart of the Northern Powerhouse initiative. The students’ work has hopefully given the Region a valuable background resource document that can help it play its part in ensuring these www.facebook.com/cilt.uk developments take place. The students have gained valuable

https://plus.google.com/+ciltuk experience of working in a professional environment and have acquitted themselves well. This will give them confidence as www.linkedin.com/company/ciltuk they embark on their transport and logistics careers over the next few months.’ www.twitter.com/ciltuk Dr Charles Roberts FCILT

54 FOCUS JUNE 2016 Eastern Region Essex Group Demand driven logistics UK rail freight

Simon Eagle (pictured), Demand Driven Julian Worth, Chair, Rail Freight Forum, Institute, explained the relationship hosted: Rail freight: the future – taking between logistics and other parts of the cost and carbon out of the supply chain. supply chain, including just-in-time and Rail freight is currently worth £1.5 billion lean manufacturing. He explained what annually to the UK economy, moving demand driven is (driven by demand) £30 billion worth of goods a year and and what it is not (forecast driven). keeping 7.6 million lorry journeys off the He described flaws, such as forecasts, roads over the same period. assumption/dependency of ERP/MRP This sector is undergoing a modal shift. and how we want supply chains to work. The decline of the UK coal industry has (Flow is the buzzword: a perfect flow been well documented (down 60% would have a value-add time and Above: Rail freight moves £30 billion worth of goods during 2015/16), but construction and a year lead-time of 100%.) In reality, supply intermodal traffic by rail is on the chains work with queues linked to increase, by 24% and 35% respectively. capacity constraints, and these must Coal mining in the UK ceased completely Distances have to be competitive. be minimised. There was an analysis of in December 2015, with the closure of These can be as short as 10 miles for a queue theory (Kingman equation), and Kellingley Colliery in Yorkshire. All coal direct trainload and are also dependent also comparison to a road junction in is now imported from abroad. on maximum use of assets. With the Beverley, Yorkshire with multiple traffic cross-mode of road, breakeven Rail freight has the strengths of being lights, and the ‘magic roundabout’ in distances have to be considered. The efficient/high volume, green and free Swindon. This was followed by the ideal is for the destination to be at or from congestion, making it reliable in theory of flow, with reference to rivers adjacent to the rail head – for example, the supply chain. There are myths that and glaciers, and Little’s Law relating to at DIRFT, where the Stobart/Tesco Julian Worth was able to dispel, namely stock congestion. Buffers were identified warehouse is. The optimum strategy is that rail freight only handles bulk loads, as an unplanned cost: a matter of getting to take cost out of the supply chain, and serves rail rather than customer the right balance. This led into lean eliminate shunt traffic on public roads, terminal. The realities of rail freight are: theory and minimising variability, looking and focus it on the railhead itself, with bulk commodities are the bedrock; and at inventory, buffers, demand driven the focus of maximising utilisation non-bulk commodities offer the growth. collaboration including software. of rail. The end benefits were then explained, Current bulk commodities are aggregates, So far this has focused on long-distance which ultimately are improved service, coal, construction, metals, petroleum, trunking movements of goods in bulk to lower costs and satisfied customers. automotive, timber and rail infrastructure. railheads. The secondary/urban logistics There is also a consumer goods revival. part of the supply chain is also now This was underpinned with case studies Of interest, these are all one-way loads, being explored, with peripheral from Boots, PZ Cusson and LeTourneo but two-way/backload flows are being railheads – for example, at the North Technologies. The presentation investigated. Circular in London. Cricklewood rail concluded with a description of enablers yard comes to mind. There are trials and challengers (software). Intermodal has almost doubled in being done on roll-cage loads being 10 years, with an increase in imports Further information: brought through the London passenger through deep-sea-ports. The Channel www.demanddriveninstitute.com rail terminal of Euston at night. tunnel and short-sea ports also play a key role. One in four intermodal boxes Several high-profile consumer retailers now go by rail, which has been helped and manufacturers are now using rail as by infrastructure and gauge enhancements part of their supply chains, including allowing larger containers and greater ASDA, Tesco, A G Barr, M&S, Sainsbury’s capacity at some terminals. Wagon types and Weetabix. New rail hubs are being include swap/demountable bodies, box established at East Midlands airport and and curtain-siders for ambient loads, Etwall (Derby). Other major 3PL logistic reefers for chilled/frozen commodities, players involved in rail trunking include double-deck, and conventional, Stobart (with Tesco), W H Malcolm (with high-capacity vans. All of these are ASDA) and J G Russell. suitable for cross-docking to/from road Thanks are extended to South Essex lorries at terminals. The terminals College, which provided facilities at its themselves are key to the rail supply Grays campus for both of these events. chain, and can vary from yards with simple cross-docking facilities to John Podgorski CMILT – Chairman, locations with full warehousing. Essex Group

www.ciltuk.org.uk 55 YOUR INSTITUTE

London Region

Heathrow Group Reading Buses

The company has an improvements team of 19 employees from all front-line roles and grades who get together to consider and suggest ways to improve operations. Drivers are not recruited on the basis of having driving experience, but are taken from a customer service background and are then trained to be drivers; 20% are women. The company has a travel centre and still offers printed timetables. Wi-fi is available on vehicles and when a bus nears the railway station, train departures are shown on its internal screen. Smartcard ticketing facilities are available. Although hybrid buses seemed to have potential when first bought, there is now some doubt as to whether the batteries will last as long as expected and the CNG-powered buses are now the most reliable. Congestion is an issue, as there is a lack of centre-road Above: Reading has Martijn Gilbert, FCILT, Reading Buses, and President, space and difficulty in serving some bus stops due to the fourth highest Young Professions Forum, gave the Group a positive parking. Two recent innovations have hit the bus-user population in the UK and upbeat presentation about Reading buses. headlines: the university bus and the fastest bus in the Originally the bus and trolleybus operation of Reading world. The university buses are four 11-year old East Corporation, it is now an operating company in its Lancs-bodied Scanias that have been completely own right. The Borough Council owns all the shares, renovated inside, with the upstairs divided into three but the management and commercial operations are sections: a lounge with a jukebox in the rear seats, a totally independent. It is one of only 11 such games pod with desktop games, and a seating area municipally owned companies remaining. As a result with an honesty library book exchange, all with tables of takeovers, mergers and route withdrawals of and seats in groups. Growth on the university route adjacent operators, the operating area of Reading has increased by 17% year on year. The fastest bus in Buses now extends beyond the borough boundary the world was an amusing trial run at Millbrook testing and into other local government administrative areas. ground of a standard CNG-powered single-decker with speed limiters removed, and achieved 81.7mph. Reading has the fourth highest bus-user population (The Midland Red coaches operating on the M1 in the UK, enjoying a total low-floor fleet with an before speed limits were faster, but they were built average age of only 4½ years, covering 4.9 million for that purpose.) The trial gave favourable publicity miles a year. The fleet operates buses of varying at the time, aimed at raising the profile of colours depending on the area and groups of routes biomethane gas as a sustainable fuel source, as well operated: buses, stops and timetables are all colour as changing the perceptions of bus travel. The bus is co-ordinated by route, with a small separately now back in normal service, but retains a coloured fleet to fill in if a coloured vehicle cannot commemorative livery. be used, so that the wrong colour is never used off-route. Of the 181 buses, 34 run on compressed The discussion following the presentation touched natural gas and 31 are diesel-electric hybrids. Reading on the comparative cost of CNG buses and their has a population of 280,000 and more bus lanes per cost-effectiveness, the experience of hybrids after mile of road than any other large town. A combination several years of use and their costs, and the of frequent services, good publicity and modern fleet administration involved in operating in different has led to a 26% modal share of bus use to and from authorities’ areas. The evening concluded with a the town, with 10% growth in passengers, giving the vote of thanks to Martijn Gilbert and the presentation company an annual turnover of £33 million. to him of a CILT certificate and gift.

56 FOCUS JUNE 2016 Aldwych = Strand

London Underground’s railway lines using one platform; but when the lifts for instance, filming and maintenance, pass through several stations that are needed replacing, it was decided this was and a train is kept here, making journeys no longer used. The Piccadilly Line has not cost-effective and the station was to Holborn as required. Various mock- several of these, which an alert closed entirely in 1994. ups of other stations are used on the passenger can sometimes discern as the platform walls for filming purposes, and There are two entrances: the one facing train passes through them. An exception artists’ designs for new or refurbished the Strand is modest and narrow, just is the latest to be closed, which is a stations are installed on the platform wide enough for ‘Strand Station’ above terminus of a disused short branch. the doorway. The other, wider, entrance walls before approval and use elsewhere. David Leboff CMILT took a small group is round the corner in Surrey Street. Both In the 1960s, proposed tiling for stations of members around it. facades have the typical architectural on the new Victoria Line was displayed The station is now known as Aldwych. features of the time, with attractive here prior to its installation on the new It was opened as Strand, by the Great deep-red tiled frontages, and ‘Piccadilly line When the line was about to close, Northern, Piccadilly & Brompton Railway Rly’ and station names picked out in removal of some posters revealed the in 1902, then renamed Aldwych in 1913. black letters on a white background. original ‘Strand’ station name on the It is the terminus of a short branch from Surrey Street slopes down towards the platform wall. Holborn, and is situated at the junction Thames, and this entrance is below the Unlike other closed stations, Aldwych is of Strand and Surrey Street. Although level of the Strand entrance. Thus inside, sometimes open for public visits, usually only a short walk from Temple station on passengers encounter a few steps to during Open House weekend, albeit with the District Line, there was never any equalise the levels to gain the booking restricted numbers, and it is well worth connection between the two stations. hall. From here, two lifts take passengers perusal. The nearest station is now Initially well used by theatre-goers, to a lower level and thence to the trains. patronage declined. One of its two Temple (District Line). David Leboff met us at the Surrey Street platforms was little used from about On conclusion of our visit, David Leboff entrance and escorted us through the 1912 and then closed completely in 1917. was presented with a CILT certificate and attractive booking hall and through the Service was by a shuttle train between small token of thanks for giving us a lifts. These are the originals that needed Holborn and Aldwych. During the guided tour with a history of the site and Second World War, service was replacing and caused the station’s recounting the station’s fortunes and suspended and the tunnels used as an closure, so we walked in one side and architectural features. air raid shelter. Various objects from the out the other, then down the stairs to British Museum were also stored here platform level. Although one platform is Michael PeacocknFCILT – Chairman, for safety. Service resumed after the war, out of commission, the other is used for, Heathrow Group

Aldwych station was closed entirely in 1994

www.ciltuk.org.uk 57 YOUR INSTITUTE

North East Region

Humber Group

Members of the Humber Group on board the Pride of Hull

Members of the Group and guests visited Deck 8 incorporates the bureau de completely flat for easy loading of P&O’s ferry Pride of Hull, hosted by P&O change, continental and cyber cafés, trailers. On boarding, the vehicles travel staff member Bill McGowan CMILT. shops, children’s area and the hotel up one side of the vessel, turn in the They were shown around all areas of the facilities reception. Dining facilities are spacious bow area and then proceed vessel, including visiting the bridge where located aft. The entertainment facilities back towards the stern on the other side. the Chief Officer Joop Ioonstra gave a include a casino, Irish bar, two cinemas Deck 3 has a total of 1,483 lane-metres. very interesting talk and demonstration. and a double-deck show lounge. Deck 9 The upper trailer deck on Deck 5 is boasts a fully equipped business centre, accessed via two Hamworthy KSE Pride of Hull is one of the world’s largest wine bar and restaurant. There is also a hoistable ramps, giving a further 1,560 ferries at 59,925gt. It works the route lounge bar and restaurant exclusive to lane-metres. Each ramp is 58 x 3.4m. between the Hull and Rotterdam with freight drivers, and the aft end of Deck 7 While the deck is 4.8m in height, it is its sister ship Pride of Rotterdam. there is another exclusive area for drivers open aft which permits the carriage of The construction was carried out at with 14 single and 39 double cabins. hazardous cargo. Fincantieri’s Marghera yard in Venice, and took less than 14 months. Measurements There are 546 cabins with a total of 1,376 The group very much appreciated the are: overall length of 215.1m; moulded beds. Passenger cabins are forward on visit and the time, given as vehicles and beam 31.5m; design draught 6.05m; Decks 8, 9 and aft on Deck 7, as well as passengers were about to be loaded for depth to the main deck 9.4m; design being located throughout Deck 10. A the overnight sailing to Rotterdam. deadweight 8,800t; and scantling crew of only 141 manages the vessel and Lee Richings FCILT deadweight of 10,350t. It is powered by they are accommodated on Deck 11. four Wärtsilä NSD 9L46C engines that At the base of the funnel on Deck 12 lies deliver a total output of 37,800kW at Below: Pride of Hull is one of the world’s largest ferries a multifunctional sky lounge, the only 500rpm, and two Wärtsilä 9L32 auxiliary at 59,925gt public space, designed for access outside engines that give an output of 4,050kW to the teak-planked sundecks. This sky at 720rpm. The engines are linked by a lounge also serves as a piano bar and Schelde reduction gear to two Lips breakfast area. highly skewed propellers, 4.9m in diameter. This gives the vessel a service For speed of turnaround, the car deck is speed of 22kt. Two Fincantieri 2,000kW accessed through a side entrance in the bow thrusters manoeuvre the ferry. ship and is consequently separated from the main freight deck entrance. The Pride of Hull’s facilities are based over 2.7m-high car deck is designed to 12 decks. The main public rooms and accommodate vehicles. services centre on atrium areas on Decks 8 and 9, which are connected by Freight capacity is 3,345 lane-metres. processional staircases port and Freight decks are accessed via a stern starboard. All the connecting decks are door/ramp from long Hamworthy KSE accessed by a main stair tower. that is 18 x 12.5m. The main deck is

58 FOCUS JUNE 2016 South East Region

Gatwick Group Rail Care Southeastern

It is probably true to say that most of the members of the Group were on a fairly steep learning curve when Kevin Campbell, Rail Care Team Manager, Southeastern train operating company (TOC), addressed them on the subject of Above: The Rail Care team ensure that train operators have specially selected and trained volunteers available to be Rail Care. This was largely because Rail mobilised in the aftermath of an accident Care is not an organisation that most of us would come into contact with on a have to leave off. Rail Care volunteers otherwise be the case. It also avoids daily basis. definitely do not get involved in such much of the resentment against the It was formed in 2005 to ensure that the matters as counselling, befriending perception of the absent and faceless train operators would have a team of passengers or victim identification. train operator that might otherwise be specially selected and trained volunteers Similarly, the service does not respond to felt. Not only is it an extension of the available to be mobilised in the aftermath suicides or freight train incidents. The existing responsibility for customer care, of an accident or other event on the volunteers deploy to the places where but it is also what the public, media and railway requiring a humanitarian victims gather, such as reception centres politicians increasingly expect to see. response. Their role would be to respond or hospitals, and not to the scene of the to the needs of survivors and their accident. Volunteers are selected on the basis of relatives in such circumstances. Kevin their commitment and suitability, and Rail Care is organised on a national basis Campbell explained that there had been form part of a structure within their own with a consistent approach, a common a growing awareness of the need for the TOC. This unit comprises a senior standard of training and a global railway industry to improve its response sponsor (typically at board level), a insurance contract. There are now over to accidents and the inspiration for the manager and team leaders. An initial 500 trained volunteers nationally, and Association of Train Operating two-day training course is provided to although each TOC has its own Rail Care Companies’ (ATOC) initiative lay in the equip them with the necessary teams, the system is based upon mutual long-standing and successful experience knowledge, skills and confidence to support that extends, when necessary, to of the airline industry. Put simply, no enable them to respond to an incident. personnel and finances. The scheme has matter how safe the railways are made, Refresher training, equipment and other been extended to cover London there will always be the risk of a major support are provided as required. Rail Underground, Northern Ireland Railways accident somewhere at some time, and Care strives to learn from its experience, and Tyne and Wear Metro. the TOCs must be ready to respond. to share best practice and to increase Soon after its establishment, the progressively the involvement of local The emergency services have always organisation was put to the test when, authorities and the wider community. covered any accident or major incident Work is ongoing to increase the number on the railway with admirable speed and on 23rd February 2007, a Virgin Trains of volunteers. efficiency, but it was increasingly express travelling from London to Glasgow derailed at 95mph at Grayrigg recognised that the TOCs themselves In the lively discussion that followed the in Cumbria. Of the 111 passengers and were ill-equipped to respond adequately presentation, topics covered included: four staff, one died, 22 were detained to the needs of accident victims. The the question of responsibility in the event in hospital and five had major injuries. new Rail Care approach was based upon of a collision between the trains of two The Rail Care team was able to provide the duty of care that the operators have different TOCs; the mechanics of how a range of services from empathy and for their customers and for the welfare of communication with volunteers actually support to food, accommodation, survivors and was centred on the works; responsibility in the case of an onward transport and even the establishment of rail incident care teams. accident to a rail-replacement bus; and replacement of a treasured item that had The resulting organisation has been to how to respond correctly in the case Heart driven with a been lost in the accident. Help also characterised as: of a bereavement. The possible future head response included the replacement of the carpet . involvement of Network Rail, the Rail at Grayrigg Primary School, which had Safety and Standards Board (RSSB) and Rail Care was established to provide been used as a temporary reception the Rail Accident Investigation Branch short-term practical and emotional centre. support, and to assist with such matters (RAIB) was also discussed. as food, accommodation and onward There is ample evidence to suggest that, The vote of thanks to Kevin Campbell travel. Although staffed entirely by since the response to an incident is at the end of the meeting was warmly volunteers, the aim is to complement the based on a compassionate and personal supported by all present. work of the emergency services and to approach, it helps to start the healing some extent to take over where they process at an earlier stage than would John Baggs FCILT

www.ciltuk.org.uk 59 YOUR INSTITUTE

Continuing professional development

People development

Professional skills online • Making budgeting work in the real world • Managing through a recession The Institute has added more courses to its flexible online learning portfolio. Learners can take their own Professional skills route through a variety of topics covered in each • Communicating complex ideas course. They can learn at their own pace through • Customer service a variety of activities designed to accommodate a • Effective communication skills range of learning styles. The courses can be • Negotiation skills accessed through the Members’ area of the website • Networking skills and can be studied over a period of three months • Problem solving from the date of first login. Each course should take • Project management about three hours in total and costs £70 per person. • Social media for professionals Subjects covered are: Managing yourself and others Business thinking • Leadership skills • Business performance management • Managing high-performing teams • Key performance indicators • Managing workload

Professional development short courses 2016

CPC LONDON DGSA CORBY CORBY Road haulage operations 22nd–26th August Road haulage operations 11th–15th July, 27th–28th July 7th–8th July, 1st–5th August Revision day Optional revision day 14th September Optional revision day 29th July 8th August Exam Exam Exam 15th September 9th August 9th August Passenger transport operations Passenger transport operations APICS 11th–15th July, 4th–5th August 18th–22nd July, 1st–2nd August Master planning of resources Optional revision day Optional revision day (MRP) 3rd August 8th August 3rd May–6th May Exam Exam 9th August 9th August IOM

Inventory control 14th–15th June

FURTHER INFORMATION Effective manufacturing 16th–17th June Further information, contact: Professional Development team. Warehouse management Tel: 01536 740166. Email: [email protected] 6th–7th July

60 FOCUS JUNE 2016 Awarding organisation

Congratulations! The following learners have recently been awarded the Chartered Institute of Logistics and Transport qualifications/awards:

CILT(UK) Level 3 Certificate in Logistics and Transport Katie Lea Centre: HM Forces RAF

CILT(UK) Level 5 Professional Diploma in Logistics and Transport Christopher Parsons Centre: Temple Management Training

Fritz/CILT Certification in Humanitarian Logistics Teresa Norman; Sandra Kooistra; Naveed Stephen Centre: Logistics Learning Alliance

Fritz/CILT Certification En Logistique Humanitaire Michel Mulemangabo Centre: Logistics Learning Alliance

Fritz/CILT Certification in Humanitarian Medical Logistics Practices Samuel Gesese; Syed Bukhari; Seija Korhonen; Rennie Shonhiwa-Chikwanha Centre: Logistics Learning Alliance

Fritz/CILT Certification in Humanitarian Supply Chain Management Ahsan Abbasi; May Dalgamouni Centre: Logistics Learning Alliance

www.ciltuk.org.uk 61 YOUR INSTITUTE

Continuing professional development: What it is and why it is important

Continuing professional development (CPD) is a combination of approaches, Case study: Patrick Stringer FCILT operations in order to ideas and techniques that help satisfy consumer demand. Patrick Stringer has progressed individuals to manage their own learning Gaining insight such as this enables through various roles within the and growth. Focus explains the you to generate similar ideas to the Go-Ahead Group and Arriva, and important role CPD has on your career advantage of your own business. I joined Stagecoach in March 2016. and how best to utilise it to its full have regularly attended CILT events He outlines how CPD plays an capacity. across the country, and, along with important part in his career. use of the CILT Knowledge Centre, The focus of CPD is firmly on results and ‘At the time of writing, I am the Focus and support from colleagues the benefits that professional youngest CILT Fellow. I joined the and employers, I have been able to development can bring in the real world. Institute as a student member at the drive my personal development. Perhaps the most important message is age of 18, as I hoped that it would be that one size does not fit all. Wherever ‘I was exceptionally proud to become advantageous to my studies on the you are in your career now and whatever a CILT Fellow last year. I have also Transport Management degree course you want to achieve, your CPD should been a committee member of the at Aston University. It very much was be exactly that: yours. Young Bus Managers’ Network (YBMN) and continues to be. I immediately for the last five years, encouraging started taking advantage of the CPD is not a regimented process, but new entrants into the bus industry to benefits of membership, not least is a matter of setting objectives for network and share best practice. A attending networking events with development and then charting your number of members of this network high-profile speakers; as a fresh-faced progress towards achieving them. Where have also been the benefits of CILT student, being able to hear from and do you want to be and how are you membership, thanks to the work of quiz industry leaders at the time, such going to get there? As you assess Austin Birks of the CILT Bus & Coach as the Managing Directors of Blazefield experiences on your development route, Forum, of which I have just been Holdings and Virgin Trains, was not to ask yourself what you can do now that invited to become a committee be missed. After graduation and my you could not do before. member. first long-term role as Commercial CPD is a most effective way to boost your Network Manager in Brighton & Hove, ‘Attending networking events has also confidence, strengthen your professional I got very involved in the Institute’s helped me to take real inspiration from credibility and help you to become more Sussex Group and subsequently others, including Sir Brian Souter and creative in tackling new challenges. It can became its Deputy Chair, organising Sir Peter Hendy, as well as leaders in also accelerate career development. All several successful programmes of the businesses that I have worked for, professionals have a responsibility to keep evening events with high-profile not least Roger French. Access to such their skills and knowledge current, and industry speakers from across the speakers is an invaluable aspect of CPD will enable individuals to convert south-east, something I enjoyed CPD. The CILT Young Professionals that into a positive opportunity to identify tremendously. Forum (YPF) is also invaluable, and and achieve career objectives. does sterling work in organising events ‘CPD is incredibly important to me and You should review your learning at least and encouraging development of the I would strongly recommend it to annually and set development objectives younger members of our industry. anyone who wants to develop their for the coming year. This is a chance to career. Our profession never stops ‘Young members of CILT and the reflect on the past and plan for the future evolving through people and new YBMN will be taking our industry –and can be ideal preparation for a technologies, and therefore we need forward in the long term, so we need forthcoming appraisal. to be on top of our game constantly. to recruit, develop and encourage Some people record their CPD in CPD is a key means of achieving this, them all we can, as they are a scarce comprehensive detail, whilst others jot and we all have much to learn from resources in a highly competitive job down key learning points as they go colleague companies in the wider market. As for those just entering our through the year. Whatever the individual logistics sector and beyond; and, on a profession, I would encourage them to preference for capturing such personal level, I am fascinated by the join CILT, as sharing ideas can just be information, the recording of your own way retailers market themselves as a the start of a journey – but do not learning and learning needs is crucial for business and manage their transport forget that hard work is required, too!’ effective CPD.

62 FOCUS JUNE 2016 15% discount if you PTRC Training book 2 places at any of the courses Programme listed below * Applicable on standard fee bookings only EVENTS 29th-30th June, Transport Practitioners’ Meeting (TPM), Nottingham TPM is the annual meeting place for all transport planners, highway engineers and urban transport designers. Practitioners, policy makers and academics will present numerous, topical papers over the course of the two days, enabling lively debates and the dissemination of the latest thinking across the profession. In addition to the presentation of over 90 different papers, the conference will also include morning plenary sessions featuring key players in the industry as well as hands-on workshops and plenty of time for networking, including the awards ceremony and dinner. JUNE 2016 7th-8th, Modelling for Non-Modellers, Birmingham Is transport modelling something of an unknown quantity that you need to know more about? This course provides an indispensable introduction for anyone from a non-modelling background, and is designed for those managing transportation projects that involve an element of modelling. 9th-10th, Risk, Liability and Project Delivery - Essential Legislation for Highways and Transport Practitioners, London The legislation affecting transport practitioners is wide ranging, with often serious consequences for non-compliance. Covering the main duties, this course provides an essential insight into the distinction between law and guidance and the risks that can arise from departing from this. JULY 2016 5th-6th, Public Inquiries and Appeals, Birmingham How confident do you feel about the prospect of presenting evidence under cross-examination? This course, aimed at practitioners with first formal inquiry or wanting to refresh skills, provides hands on experience of preparing a robust case and defending it under scrutiny. 7th, Successful Planning Applications for Transport Practitioners, Bristol Are you involved in the development planning process? This course explores how the transportation issues associated with new developments are considered by local planning authorities, and guides practitioners through the key steps for ensuring that transport considerations contribute to a successful planning decision. 7th, Traffic Orders: Principles and Good practice, London Traffic Orders are an essential requirement for just about every enforceable restriction that applies to the highway, and will be required for the construction and operation of many transport infrastructure schemes. This course provides delegates with an understanding of the formal stages involved in making different types of Traffic Orders, and will offer valuable insight into the process for creating these legal documents. 12th-13th, Public Inquiries and Appeals, Cardiff How confident do you feel about the prospect of presenting evidence under cross-examination? This course, aimed at practitioners with first formal inquiry or wanting to refresh skills, provides hands on experience of preparing a robust case and defending it under scrutiny. 14th, The Equalities Act for Placemakers and Transport Planners, London With disability discrimination claims on the increase, all transport practitioners should have a working knowledge of how the provisions of the Equalities Act apply to their work. This one day course provides an essential introduction, equipping delegates with practical tools to apply on return to the office. AUGUST 2016 30th – 31st, Modelling for Non-Modellers, Glasgow Is transport modelling something of an unknown quantity that you need to know more about? This course provides an indispensable introduction for anyone from a non-modelling background, and is designed for those managing transportation projects that involve an element of modelling. SEPTEMBER 2016 14th, Statistical Techniques for Transport Planners, London This one day course provides a hands-on introduction to fundamental mathematical techniques for analysing data. Focused on common data requirements for transport projects, the course guides delegates through sample sizes, confidence intervals, and common statistical techniques. 15th, Road Safety Audits: Principles and Good Practice, London Following the publication of the DMRB Road Safety Audit Standard HD 19/15, this timely one-day course provides an overview of the road safety audit process, an update on changes from HD19/03 and current methods for reducing the risks of injury on our roads. 21st-22nd, An Introduction to Highway Design and Construction, London Most new infrastructure is supported by the creation of new roads and the adjustment of existing ones. This course provides an understanding of the fundamental principles underpinning the geometrical design, construction and drainage requirements of roads, and introduces practitioners to different contractual and funding options. TBC, Advanced Road Safety Audit and Engineering, Manchester Designed for experienced engineers or road safety auditors who wish to enhance and update their knowledge of road safety engineering issues, day one of the course will focus on human factors and safe systems whilst day two will cover international road safety engineering and audit process, with a focus on the World Health Organisation International Decade of Action.

For further information about all our events, please visit www.ptrc-training.co.uk or call the Events Team on 020 7348 1970 or email [email protected] Education and Research Services Ltd in association with CILT(UK) ADVERTISEMENT FEATURE UNIPART

Unipart Scores 100% in Responsible Business Index

Unipart Group, one of Europe’s leading ‘The CR Index helps companies take an private manufacturing, logistics and in-depth look at their business from the consultancy companies, has scored inside out and it’s encouraging to see 100% in the Business in the Community companies increasingly integrate 2016 Corporate Responsibility responsible business at all levels of an Index – the UK’s leading benchmark organisation. I congratulate Unipart for of responsible business. achieving its ranking and look forward Unipart has been awarded five stars – the to working together to create a more Right: Unipart Group scored 100% highest rating possible – for a second sustainable future.’ in the Business in the Community 2016 CR Index year in a row. The CR Index assessment highlighted Commenting on the award, Unipart Unipart’s commitment to corporate Chairman and Group Chief Executive responsibility as an integrated, long term John Neill said: ‘To score 100% in the philosophy rather than individual its relationship with Waterstones. This was among five top supply chain awards Corporate Responsibility Index is an initiatives. Corporate responsibility is won by Unipart, including the Automotive amazing achievement for people across recognised as part of the company’s Supply Chain Global Award for its our group of companies. The CR Index is values and demonstrated through the a demanding, evidence-based process. partnership with Mobis. day-to-day activities of its people. It is fully in line with the philosophy and Similarly, in the area of environmental principles of The Unipart Way which For instance, for nearly 30 years, Unipart performance, Unipart maintains a engages all our people in searching for has demonstrated its commitment to thousands of improvements every day. rigorous programme of continuous developing people through the Unipart U, improvement. In 2015, most parts of the ‘The 100% rating demonstrates that one of the first corporate universities in company achieved over 85% recycling in companies can achieve exceptional Europe, and through the ‘Gate to Great’ most sites, while Baginton and other sites results for corporate responsibility while employee development programme. working with Sky achieved 100%. continuing to raise levels of productivity Unipart’s Workwell programme extends and deliver strong performance. By that commitment into the areas of The company made significant reduction empowering our employees, we find learning about personal health, safety in its use of resources such as gas, water solutions that work for our business as and wellbeing. In 2015, Unipart won its and electricity, earning three coveted well as for the communities in which highest ever number of safety accolades British Safety Council Globe of Honour we operate.’ earning seven swords of honour from awards for excellence in environmental The announcement of the 2016 CR Index the British Safety Council. management. was timed to coincide with Responsible The company has also set out to attract Around the world, Unipart people engage Business Week (18-22 April), an annual in community programmes raising funds campaign to inspire more businesses and develop its next generation of and working closely with schools and to take action which creates positive leaders through its inclusive talent charities to tackle local issues. change in society. pipelines. Unipart brings together graduate and apprenticeship schemes ‘We are proud of our 30 year relationship The CR Index is a robust benchmarking with programmes such as Unipart tool which assesses companies against a with Business in the Community, which Inspires, which provides mentoring and diverse range of factors. It provides has acted as our inspiration and coach for businesses with a robust framework to training for young people who are not corporate responsibility,’ said John Neill. in education or employment. provide evidence of how they ‘We know that sustainable continuous systematically measure, manage and As a global enterprise, Unipart continues improvement is achieved by less than integrate responsible business practice to pursue an ethical approach to 1% of companies in the world. That’s why, into mainstream business strategy and procurement. It engages many of its for 30 years, we have been building and operations. business partners in long term, shared using The Unipart Way for our own Stephen Howard, Chief Executive, destiny relationships in which companies and our clients. The Unipart Business in the Community said: ‘Genuine improvement activities in the supply Way enables employees to improve their responsible business starts in the engine chain yield mutual benefit for both own productivity, and to assist suppliers room of companies. It’s about how Unipart and its suppliers. and community partners to improve companies translate their values into as well.’ behaviour and decision making, create In 2015, for instance, those efforts were the right culture and drive societal and recognised when Unipart was named the For more information visit; economic value in the process. best supply chain company in Europe for www.unipart.com

64 FOCUS JUNE 2016 ADVERTISEMENT FEATURE TOUCHSTAR

Boosting visibility is the key to future-proofing the supply chain

Supply chain management is about more than just to identify where improvements can making sure the right product is delivered to the right be made and how new devices and customer on time management systems will fit in. Getting the right blend of technology can offer true insight into the warehouse, enabling warehouse managers to move their operations into a place of success. When reviewing potential supply chain solutions you should look for systems that: • Provide real-time updates on stock levels, staff schedules, locations and delivery status Supply chain management is about more stages of the supply chain process in • Identify low stock situations than just making sure the right product order to prepare for the future and be • is delivered to the right customer on proactive in situations that demand quick Pinpoint bottlenecks and identify time. It requires an ‘always on’ approach decisions to be made. resolutions to management so that decisions are • Support analysis that allows for rapid made quickly and accurately to improve Technology can meet the challenge decision making speed and also adapt to unforeseen Today’s technology has come a long • challenges. Track inventory way in terms of giving greater visibility • A lack of visibility along the chain can into the supply chain. From warehouse Offer barcoding capabilities cause problems for delivery times and management systems to handheld • Integrate with existing systems warehouse capacity among many other devices to electronic proof of delivery • issues. It can inflict an immediate limit systems, there are many ways to achieve Support forecasting, and identify on the effectiveness of any supply the end result required. strategies to deal with fluctuations chain operation. • Before looking at the technology, it’s Schedule and manage resources always best to conduct a process review Bottlenecks Today’s supply chain management technology has developed rapidly in Supply chains have had to evolve rapidly terms of offering supply chain visibility. in recent years to keep up with the pace But it often requires a knowledgeable of change elsewhere. partner to guide the implementation of There are now numerous ways in which the technology so it provides valuable customers can now make a purchase, insight where it’s needed most. including high street stores, online, mobile apps and even direct from the Summary warehouse; and of course, where they As the supply chain continues to evolve, get it delivered – home, work or a visibility is key. Technology can help not secure box at the supermarket. only with tracking and scheduling, but The whole supply chain must now have can also open the door to more the ability to handle not just traditional, business, improve customer and large pallet storage and shipping staff satisfaction as well as operations efficiently, but also integrate predicting potential issues and complex custom orders and services future trends. in the context of an omni-channel supply chain.

Businesses need applications that provide Left: Technology has come a long way in terms of giving real-time and accessible information at all greater visibility into the supply chain

1 FOCUS JUNE 2016 www.ciltuk.org.uk 65 ADVERTISEMENT FEATURE AEB

ERP systems versus best-of-breed in logistics

Enterprise Resource Planning (ERP) Above: Claimed advantages of ERP and more challenging to work with. systems form the backbone of best-of-breed WMS providers Despite – or because – of ERP nearly every business and they have systems’ ever-expanding successfully established themselves functionality and their aim to in areas such as finance, performance. In a recent study1, ‘deliver it all’, their usability and accounting, corporate governance, nearly 2,400 users were surveyed efficiency can be unsuitable for and human resources. The level on a wide range of criteria companies looking to meet Above: Darren Travers, complex demands in specialised Senior Account of satisfaction with these systems, including their satisfaction with areas like logistics and global trade. Manager, AEB however, varies widely, depending 38 ‘logistics ERP’ systems. (International) Ltd on where the system is being used. The results show that users are by ERP systems trying to keep up Over the years, the scope of ERP and large relatively satisfied in the with specialised logistics solutions systems has expanded beyond the area of logistics, and their ERP also struggle with mobility and realm of business administration to solutions deliver the benefit they’re integration demands. In today’s also include, for example, supply looking for. What the study also world, mobile devices are chain management (SCM) shows, however, is that user practically indispensable, functionality. feedback in the area of logistics is particularly in logistics, be it for To efficiently manage logistics and somewhat critical for some criteria picking, shipping, or goods global trade operations, is it better and less enthusiastic overall receipts. Once the focus shifts to model SCM processes in ERP compared to other business from standard operations to more systems or turn to best-of-breed functions. demanding processes, ERP systems solutions? In a broad-based study International logistics processes may not be able to offer sufficient spanning more than ten years, are both complex and highly support and functional depth. market analyst Trovarit AG has individualised, and ERP systems In the area of warehousing, for been regularly tracking how happy with more sophisticated logistics example, this can include 3rd or users are with their ERP systems’ features tend to become technically 4th party involvement across

66 FOCUS JUNE 2016 various sites and systems, increased management play within a company. complexity of material handlings systems, If they represent a critical, competitive, or integrated facility workflows including differentiating factor, then it’s important vendor management inventory (VMI), to have powerful and specialised IT and transparency on capacity and support in this area. performance levels across sites and According to a survey carried out by on all applicable mobile devices. market research firm Gartner in 2013, Cross-enterprise collaboration with companies that consider themselves partners and integrating systems to ‘leaders’ in the area of supply chain exchange data throughout the supply management have turned to specialised chain has become essential in global software – i.e. ‘best-of-breed’ solutions. supply chain management. But most ERP But the general rule of thumb is: the systems simply don’t contain all the data more complex the logistics requirements, that would have to be consolidated to the more carefully businesses need to deliver this, and some providers now offer check whether ERP functionality is sufficient to meet their demands. additional modules to try and bridge this For more information, download crucial gap. In many companies, however, AEB’s white paper on: the ERP system forms the core of the IT infrastructure and as such also holds www.aeb.com/uk/media/white-paper- data that isn’t meant to be shared, so erp-vs-best-of-breed-software.php. businesses often recoil from giving ‘outsiders’ access to it.

Global trade processes reflect another weakness of ERP systems with international logistics functionality. Take customs processes, which are heavily influenced by external factors such as regularly changing declaration requirements and export control laws. ERP systems are not generally designed to accommodate daily – or even transactional – updates as required for global trade compliance.

Systems by ‘best-of-breed’ providers on the other hand offer a less broad approach and focus on serving specialised logistics fields, such as supply chain collaboration, transport management, or customs clearance. Their solutions may provide an alternative to modelling logistics processes in ERP systems, but at the same time it is important to offer an end-to-end supply chain platform, not just standalone software solutions. When isolated, such solutions are at risk of turning into ‘silos’ for the respective areas (e.g. procurement, warehousing, shipping, customs, etc.) without delivering the overall integration the business requires for efficient and transport supply chain management. So what is the right strategy for businesses looking for IT support in ERP systems in logistics score consistently low when it comes to mobility international logistics – deploying best-of-breed solutions or working with REFERENCE the extended functionality of existing ERP systems? The answer depends on the 1. www.trovarit.com/en/erp-praxis role that logistics and supply chain

www.ciltuk.org.uk 67 ONLINE DIRECTORY

Directory of Service Providers

These are samples of some of the advertisers who have their full company profile on our Online Directory of Service Providers. To find out their services and expertise simply go to www.ciltuk.org.uk/spdirectory

Logistics consultancy

Supply chain services: No-nonsense logistics Logistics and Supply Chain Strategy consulting Warehouse Design and Operations Transport Network Design Cut to the chase, call: and Optimisation Inventory Management and 01295 758875 Demand Planning Rapid Diagnostic Review Cost to Serve and Business Tel: +44 (0)1628 487000 www.aricia.ltd.uk Analytics Email: [email protected] Continuous Improvement Workshops www.bishamconsulting.com Training and Consultancy

Logistics and distribution software Training Directory Out now t: 01536 740166 e: [email protected] w: www.ciltuk.org.uk/pdd2016

Looking for: transport, logistics, supply chain or distribution staff? Contact Nicky Peacock on 01536 740153 or email [email protected] for information on advertising your company’s job vacancies in Logistics and Transport Focus and on our official online job board: www.ciltuk.org.uk/Careers/Jobs

68 FOCUS JUNE 2016 Logistics and distribution software

www.ciltuk.org.uk 69 YOUR INSTITUTE

Voices of our future

MEET ANDREW STOUT MILT

What is your opinion of the logistics What advice would you give to and transport profession? people looking to pursue a career in the profession? Transport and logistics are unfortunately stigmatised as neither sexy nor Transport and logistics is an interesting, glamorous, but it is a sector that is rewarding and highly enjoyable career, essential to our everyday lives. What I where you have the opportunity to add love about transport and logistics is that value, continually develop and learn new it is the ultimate game of strategy and skills. To students wishing to pursue a planning. It is an ever moving and career in our profession, I would say: extremely enjoyable profession to be in. • Use CILT to help you manage your career – I wish I had done so earlier How long have you been a member • Make the most of every experience of CILT, and how has the Institute Andrew Stout MILT, Depot benefited you? • The power of networking is invaluable Manager, Calor Gas, and • Develop your skills and experiences Secretary, Thames Valley Group, I have been a CILT member for 10 years, through the training courses, CILT, tells Focus what he loves but only in the last three years have I qualifications, projects and key speakers about the logistics and transport started to get the most of the Institute. that CILT provides profession, offers his top tips to Sitting on the sidelines for so long is students who want to make an definitely one of my biggest regrets. It is • Your career and development is your impact and explains why young fair to say that I did not appreciate all of responsibility, so push yourself professionals should make use of the benefits that my membership offers. their CILT membership sooner Now, not only have I made some good What are your aspirations? rather than later. friends, developed lots of new contacts and broadened my knowledge, being a As my career moves on and I continue member of CILT has been invaluable in to develop, I would like to keep learning enabling me to learn something new at alongside my company and the Institute, every event, every presentation and every keep motivated to push myself and work course I attend. towards achieving a senior position in my organisation. Being a member of the Institute holds a certain prestige and How did you get into the profession? value that reflects commitment to Like many people, I simply fell into it. professionalism and motivation to build I studied Business and HR at university. the sector that will allow me to influence Then I applied for positions that interested the transport and logistics sector, whilst me, rather than degree-specific jobs, developing other people in the transport which led me to work on the Operations and logistics business. Graduate Scheme with Calor Gas.

FURTHER INFORMATION

If you are a young professional and interested in writing for Focus, email: [email protected]

70 FOCUS JUNE 2016 YOUR INSTITUTE

People and places

Wincanton appoints Tim Scharwath to become Member of the business optimisation and Board of Management for DHL Global transformation director Forwarding, Freight Wincanton has appointed a new Business Optimisation and The Supervisory Board of Deutsche Post AG appointed Transformation Director. Tim Scharwath (50) to the Board of Management responsible for DHL Global Forwarding, Freight. Tim Marcos Hart will lead one of the Scharwath comes from Kuehne + Nagel International industry’s largest optimisation AG, where he has been Member of the Management teams with over 600 lean Six Board responsible for global airfreight since 2011. Sigma experts who are responsible for driving business optimisation, efficiency and innovation across the organisation. He will be tasked Air Partner appoints Mike Hill as Director with adding value for customers of Freight through innovation, increasing efficiency, continuous Global aviation services Air Partner has appointed improvement, effective change Mike Hill as Director of Freight, with responsibility management and delivery of for freight across the entire Air Partner Group. group transformation projects. He will report directly to Richard Smith, Head of Erin Meehan and Fiona Products, who previously held the role. Palmer take on new roles In addition, he will oversee at CILT the business’ health, safety, environment and sustainability Erin Meehan (left) has started a agendas. new role as Knowledge Centre Smartdrive appoints Gary Team Leader and Fiona Palmer Brian as Engineering Project will be joining the Professional Manager Development Department as Account Executive.

SmartDrive Systems has appointed Gary Brian, as engineering project manager. He assumes Palletways makes key appointments responsibility for managing SmartDrive’s installation logistics for pilot programmes and new customer Lichfield-based logistics company Palletways has expanded its rollouts, as well as leading technical issue analysis team following two new appointments. Steve Parkes (above) joins and resolution in the field. as Regional General Manager for the South East region, and David Lewis joins as Fulfilment Centre Manager.

UPS appoints Elisabeth Palletline board appoints two new directors Rodriguez as new country manager for Ireland Palletline has announced two new appointments to its board of directors. Mark McColl has been appointed Finance Director and Elisabeth Rodriguez has been appointed the new Glenn Baker Network Director. Mark McCollhas over 30 years’ country manager for UPS Ireland. She has taken experience in blue-chip companies and SMEs having held a number over the role from Andy Smith who moved on to of directorships in finance and wider management roles. be the Transportation Operations Manager for the UK, Ireland and Nordics District, based out Glenn Baker joined Palletline in 2015, having held senior positions of London. in a number of general haulage companies, pallet networks and the ports industry.

www.ciltuk.org.uk 71 Logistics Bus Station Transportation Supervisor Director

Warehouse Systems User Global Logistics Manager Manager

LOOKING TO FILL A VACANCY? To discuss your advertising Head of Retail needs, call us today and Consumer Nicky Peacock Goods Sector 01536 740153 [email protected]

Director CEO Consumer of Fleet Food & Retail

Supply Chain Solutions Manager Search & Selection | Permanent Recruitment | Interim Management | Supply Chain Consulting

Management Consultants Operations Manager UK - wide Coventry

£65,000-£100,000pa + bonus + executive benefits £60,000-£65,000pa + car + package Candidates with exceptional consulting skills are sought by a top Management Recent changes in the network of this leading 3PL necessitate the need for a Consultancy experiencing continuing growth. Key to your application will be highly-experienced and successful logistics professional. You will ensure a a demonstrable track record of client engagement, stakeholder management, large and fast moving 24/7 operation performs at optimal capacity whilst project and business case preparation, programme management and delivery, throughput, service, SLA’s and KPI’s are either in-line or exceed internal and underpinned with a good understanding of Lean principles and their external requirements. We seek a strong hands-on manager with excellent application in both operational and administrative environments. Business interpersonal, leadership and commercial skills. You will have good levels of Development skills and Client Development are also a significant part of the gravitas and sound experience gained within a 3PL or retail environment in role. You need to be able to demonstrate and be willing to operate not just at which you will have managed large FMCG sites and in particular, those strategic level, but engage and be directly involved across all levels of the handling multi-temperature products. This really is a fantastic opportunity to programmes you lead; assisting in operational matters and building strong join a leading organisation and develop your career. There is an excellent relationships with multiple stakeholders across all levels. Send your CV to package on offer to attract the very best candidates. Applications in [email protected] confidence to [email protected] Ref: J6971 Ref: J7029

Senior Category Manager Service Manager London with substantial travel Leicestershire

£60,000-£85,000pa + benefits £40,000-£45,000pa + benefits We seek a Category management professional with a good knowledge of A leading provider of products and services within the Healthcare sector global glass manufacturing to support the development of a Procurement seeks a Site Manager for one of their key locations. You will be responsible function and Global business extension. The main focus of the role will be to for all site activities including P&L management, customer relations, manage the purchasing of glass, develop tenders/e-auctions and manage key Warehouse and Distribution operations, Engineering, HSQE and colleague supplier relationships. Candidates need experience of structured glass management and development. This high profile contract is immensely category management along with strategic sourcing tools and principles or important to the success of the business and calls for a charismatic manager tangible experience of working within a commercial role within a glass with a definite presence. Client facing, commercially knowledgeable and manufacturing or glass retailing environment. You will also need strong operationally astute, you will be an individual who can ‘steer the ship’ and analytical and financial capabilities, developed interpersonal and influencing act as a role model to all employees. You will engender a mutual respect abilities and sturdy commercial negotiating skills. You will understand between yourself and client representatives; working jointly with them to complex business issues and have a record of delivering significant financial devise ways of adding value to the long-term contract. Please send CVs to benefits. Forward your CV to [email protected] [email protected] Ref: J6565 Ref: J6977

Warehousing opportunities in East London Interim Opportunities – UK-wide Start-up situation Substantial Change Programme

Various salary levels Various salary levels Due to a new contract start-up a leading 3PL has a number of opportunities A large food wholesale business with extensive national warehousing and for experienced warehousing professionals who cope well in a fast-moving, transportation operations is committing to substantial investments and pressurised environment. This is a 24/7 site operating on a 4 on 4 off rotating undertaking a significant change programme in order to maintain a sustainable shift basis. The roles require excellent communication skills, good knowledge competitive edge. They are seeking a number of project, process improvement of modern-day systems including WMS applications and a customer focused and Lean principle experts to steer them through these changes. These roles approach. CVs to [email protected] are available on a 12 month Fixed Term Contract basis. Candidates need to be confident communicators who have strong influencing and people ▪ General Manager - £55,000-£60,000pa + car + benefits – Ref: J7043 management skills and are able to challenge the status quo, manage change Previous start-up experience gained within an FMCG 3PL environment and deal with conflict. CVs to [email protected] advantageous ▪ Shift Managers - £32,000pa + benefits – Ref: J7044 ▪ Process Improvement Manager Strong team building skills are required with the ability to adapt to change £65,000-£75,000pa + car + benefits – Flexible location – Ref: J7042 in a fast-paced environment. Rotating shifts across days and nights. ▪ Lean Change Agents ▪ Team Leaders - £25,000pa + benefits – Ref: J7045 £40,000-£50,000 +car + benefits – Flexible location – Ref: J7041 Good people skills and the flexibility to work rotating shifts across ▪ Project Managers days and nights. £45,000-£55,000pa + car + benefits – Flexible location – Ref: J7040

Grange Park Court, Roman Way, Northampton NN4 5EA For further opportunities log on to Telephone: 01604 876345 3 Lancaster Court, Cressex Business Park, Coronation Road, High Wycombe, Buckinghamshire HP12 3TD www.bis-henderson.com Telephone: 01494 620160