Sustainability Report 2019 Housing innovation to make your heart feel at home For the year ended January 31, 2019

For the year ended January 31, 2019 Sustainability Report 2019 (Integrated, Environmental, and CSR Report) Creating value for sustainable growth through ESG management

Sekisui House was the first company in the housing industry to be certified as an Eco-First Company by ’s Minister of the Environment (MOE).

Head Office 1-1-88 Oyodonaka, Kita-ku, 531-0076, Japan Direct inquiries to: Corporate Social Responsibility Department Tel: +81-6-6440-3440 Environment Improving Department This document serves as Sekisui House’s report on the status of implementation for the 10 Principles of Tel: +81-6-6440-3374 the UN Global Compact (UNGC), which the group submits to the UN Global Compact Office. Corporate website: https://sekisuihouse.co.jp/english Published July 2019 Make home the happiest place in the world.

People are born to be happy. People can help others find happiness, too. At Sekisui House, we embrace that truth in everything we do. Our extensive track record in the housing sector, where we have built more homes than any other company across the globe, speaks for itself: we have the ability—and responsibility—to make home the happiest place in the world. We strive to help people find happiness, be it enriching families’ lives through housebuilding projects and services or connecting people across the globe through business and procurement efforts. In pursuing that aim, we look forward to finding solutions to social issues and making the world we inhabit a better, more sustainable place.

01 Sekisui House Sustainability Report 2019 Sekisui House Sustainability Report 2019 02 Contents

I Value Creation Vision and Strategy (Integrated Report) II Value Creation in Practice III CSR Management

..... Messages from Top Management Strategy and Core Competencies E Environmental CSR Policies and the ESG Management Framework 84 Identifying Material Topics ...... 85 Sekisui House Group Business ...... 09 Decarbonized Society ...... 35 Stakeholder Engagement ...... 86 Built-to-Order Business ...... 11 Society in Which Humans and Nature Coexist ...... 43 Comments from External Members Development Business ...... 14 of the CSR Committee ...... 87 The Circular Economy ...... 47 Supplied Housing Business ...... 15 Independent Third-Party Assurance Report ...... 88 Eco-First Promise ...... 50 Overseas Business ...... 17 GRI Content Index for “In Accordance” Items ...... 89 ...... Risks and Opportunities ...... 21 Material Balance (Environmental Impact) 51 FY2018 Accolades and Achievements ...... 91 The Sekisui House Group’s Unique Strengths ...... 23 Summary of Initiatives ...... 93 Value Creation Process ...... 25 Social Financial and Non-Financial Performance ...... 27 S Tackling social challenges head-on Pursuing Customer Satisfaction through Our approach to reporting media with an eye to the global context Our Value Chain ...... 53 The information in this publication has been compiled based on its importance, and presented in a format that is easy to read and understand...... Toshinori Abe Chairman & Representative Director 05 Promoting Diversity ...... 61 Comprehensive information is disclosed on our website to fulfill our ...... responsibility of full accountability to a wide range of stakeholders. Workstyle Reforms 63 We also issue a separate publication that focuses on activities of particular Vision and Goals Human-Resource Development ...... 65 importance to customers. Note: Our CSR website is only available in Japanese. Respect for Human Rights ...... 67 Our Four Key Values and SDGs ...... 29 This document has been Contributing to Society ...... 69 edited with a focus on ...... Sustainability Vision 2050 31 Publication issues that the Sekisui House Group must address Our Medium-Term Management Plan and ESG ...... 33 through stakeholder engagement.

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