Total freedom! Traditional Choice® Health Plan

Go to any doctor, anytime. The choice is all yours!

01.02.323.1-CA04.02.300.1 H (8/10)C (8/08) Get the care you need, your way!

This plan is all about freedom. You get to go to any licensed doctor or hospital. No networks. No referrals. How your plan works: Step #1 Step #2 Step #3

Visit any doctor or hospital Pay for your care Submit a claim and get

■ You are free to visit any licensed doctor or ■ When you visit your doctor, you pay money back facility for covered services — no referrals the bill for the cost of care. ■ Send us a completed claim form to get needed. No networks to worry about. money back.

■ You may need to get approval* from ■ The amount you get depends on the level Aetna before you get certain kinds of care. of benefits your plan offers for covered This helps ensure your plan covers the care services. Some benefits have exclusions before you get it. To find out when you and limitations. Check your Plan Design need this approval, read your Plan Design and Benefits summary for a general list. and Benefits summary.

*In Texas, this approval is known as “pre-service utilization review” and is not verification as defined by Texas law.

Health insurance plans are offered, underwritten and/or administered by Aetna Company (Aetna). Get the care you need, your way!

Finding a doctor is easy! You do not have to worry about whether your doctor is in our network. You can see whomever you want.

If you need help finding a doctor in your area, you can:

■ Call Member Services at the number on your ID card. Or call 1-888-87-AETNA (1-888-872-3862) if you’re not yet a member.

■ Use our DocFind® online directory at www.aetna.com. When asked to select a plan, choose any plan listed. Yours is not listed because there are no networks.

The power to choose is in your hands. Get your health information when you need it Our services and online tools make it easy for you to get answers to your health care Aetna InteliHealth® website questions. Most importantly, these services are available all day, every day. On this interactive site, you can research health, dental and wellness information ® ■ Access the Healthwise® Knowledgebase Aetna Navigator member from sources you can trust — including for information on thousands of health website doctors from Harvard Medical School! topics in English and Spanish. Visit your secure, members-only website to ® get the health information you need fast! Visit Aetna Navigator today! Go to Informed Health Line www.aetna.com and click on the Available 24 hours a day, 7 days a week, You can: member log-in bar. the Informed Health Line gives Aetna ■ Review your plan and benefits information. members a quick, simple way to get ■ If you’re already an Aetna member, answers to health-related questions follow the instructions and you’ll be ■ Download claim forms and other forms. from a team of registered nurses. ready to log in. ■ Print a summary of your doctor visits, While only your doctor can diagnose, ■ If you’re not yet a member, take the site medical tests, prescriptions and other prescribe or give medical advice, tour. activities to share with your doctor. Informed Health nurses can offer information on more than 5,000 health ■ Look up costs for office visits, medical Plan for Your HealthSM website tests, surgeries and more. topics. Contact your doctor first with This easy-to-use website is available to questions or concerns about your health ■ Research prescription drugs and compare everyone. It helps you understand your care needs. the cost of brand-name versus generic health care needs through all of life’s stages, drugs. from 20-something through retirement. Go to www.planforyourhealth.com ■ Compare hospitals in your area for certain for more information. diagnoses and procedures to help you decide where to get care. Plan for Your Health is a public education program from Aetna and The Financial Planning Association.

Health info on the go If you can use the web on your Join the plan that sets you free. Enroll today! mobile phone, you can now use Aetna tools there too. Use Aetna Navigator, send us a message, look up a claim and more!

If you require language assistance from an Aetna representative, please call the Member Services number located on your ID card, and you will be connected with the language line if needed; or you may dial direct at 1-888-982-3862 (140 languages are available. You must ask for an interpreter). TDD 1-800-628-3323 (hearing impaired only). Si requiere la asistencia de un representante de Aetna que hable su idioma, por favor llame al número de Servicios al Miembro que aparece en su tarjeta de identificación y se le comunicará con la línea de idiomas si es necesario; de lo contrario, puede llamar directamente al 1-888-982-3862 (140 idiomas disponibles. Debe pedir un intérprete). TDD-1-800-628-3323 (sólo para las personas con impedimentos auditivos). This material is for information only and is not an offer or invitation to contract. An application must be completed to obtain coverage. Health insurance plans contain exclusions and limitations. Not all health services are covered. See plan documents for a complete description of benefits, exclusions, limitations and conditions of coverage. Plan features and availability may vary by location and are subject to change. Health information programs provide general health information and are not a substitute for diagnosis or treatment by a or other health care professional. Information is believed to be accurate as of the production date; however, it is subject to change. For more information about Aetna plans, refer to www.aetna.com. Policy forms issued in Oklahoma include: GR-23 and/or GR-29/GR-29N.

©2010 Aetna Inc. 04.02.300.1 H (8/10)