Coordinated Human Services TRANSPORTATION PLAN

Ogden - Layton Urbanized Area 2017-2021 Prepared by Transit Authority’s Coordinated Mobility Department

699 W 200 S Salt Lake UT. 84101 (801) 287-5333 Table of Contents

Ogden-Layton Urbanized Area...... 1 Background ...... 2 Regional Accomplishments...... 4 Future Regional Objectives ...... 7 Ogden-Layton UZA...... 10 Ogden-Layton Demography...... 17 Local Accomplishments and Goals...... 25 Proposed Projects ...... 30

Ogden-Layton UZA Plan 2017 // // Table of Contents

Ogden-Layton Urbanized Area

Ogden-Layton UZA Plan 2017 // UTAH TRANSIT AUTHORITY // 1 Background

The passage of the federal transportation A system this large requires an enormous reauthorization, MAP-21 (Moving Ahead for amount of cooperation across the . Progress in the 21st Century) in July 2012 UTA works closely with the incorporated the New Freedom program Regional Council (WFRC) and Mountainland (49 USC§ 5317 under SAFETEA-LU) into the Association of Governments (MAG), the local updated 5310 Enhanced Mobility of Seniors metropolitan planning organizations along and Individuals with Disabilities Program . the Wasatch Front (both of which are fund- The purpose of the 5310 program under ing partners of this project), as well as the MAP-21 is to enhance mobility for seniors seven county governments, 77 communities and persons with disabilities by providing that make up the Wasatch Front, and the funds for programs to serve the special Utah Department of Transportation (UDOT) . needs of transit-dependent populations Through their joint Transportation and Land beyond traditional public transportation Use Connection program, WFRC and UTA services and Americans with Disabilities Act specifically provides technical assistance (ADA) complementary services . and training to support innovative land use Additionally, under MAP-21, funds are now planning among the communities that it allocated directly to the large urbanized serves, especially those communities with areas (UZA) . The Fast Act of 2015 contin- new rail stations who may not be familiar ued funding and principles of Map 21 in with the fundamental principles of transit-ori- the recent federal five year transportation ented development (TOD) . reauthorization . UTA Mission As a result of the MAP-21 changes, the Gov- Strengthen and connect communities ernor of Utah designated UTA as the recipi- enabling individuals to pursue a fuller life ent for FTA 5310 funds in the Ogden-Layton, with greater ease and convenience by Provo-Orem, and -West Valley leading through partnering, planning, and City large urbanized areas in 2013 . wise investement of physical, economic, UTA was established in 1970 as a local and human resources . district political subdivision of the State of Utah . Oversight of UTA is exercised by a UTA Vision 16-member Board of Trustees, the majority Provide an integrated system of of which are appointed by elected officials innovative, accessible, and efficient public of the constituent members of the transit transportation services that contribute to district . UTA provides public transit services increased access to opportunities and a throughout the Wasatch Front that includes healthy environment for all people of the the three large urbanized areas . Wasatch region . The total service area of UTA is over 1,600 square miles . The entire system serves more Projected population growth puts pressure than 1 8. million people and represents one on the area’s transportation system to be of the largest geographic service areas of ready to serve more residents, more trips, any transit agency in the , pro- more freight and more traffic. UTA and its viding more than 46 million rides in 2015 1. partners agree that transit is one of the best options to address this situation . 1. “2013-2018 Comprehensive Economic Development Strategy.” Wasatch Front Economic Development District. April 2013.

2 // Ogden-Layton UZA Plan 2017 // UTAH TRANSIT AUTHORITY WASATCH FRONT UZAS (LARGE URBANIZED AREAS)

THE OGDEN-LAYTON AREA CONSISTS OF PORTIONS OF: Box Elder County - Bear River Association of Governments (BRAG) planning region Davis County - Wasatch Front Regional Council (WFRC) planning region Weber County - WFRC planning region

THE SLC-WVC AREA CONSISTS OF: Salt Lake County - WFRC planning region

THE PROVO-OREM AREA CONSISTS OF PORTIONS OF: Utah County – Mountainland Association of Governments (MAG) planning region

Ogden-Layton UZA Plan 2017 // UTAH TRANSIT AUTHORITY // 3 Regional Accomplishments

The 2013 Wasatch Mobility Plan identified applications were being taken for and in strategies for furthering mobility efforts getting awarded vehicles/funds to partners . along the Wasatch Front . The UTA The Coordinated Mobility Department Coordinated Mobility Department, in engaged the Local Coordinating Councils in conjunction with the UZA Local Coordinating the grant award process to allow for more Councils, have worked together to implement stakeholder input and for transparency . A these strategies . An update of what has planned yearly schedule of the process has been accomplished regionally is provided been established so that grant applicants below . are applying for the current year’s funding . The Coordinated Mobility Department has DESIGNATED RECIPIENT also established internal processes to In 2013, the Governor of Utah designated streamline the acquisition of vehicles and UTA as the recipient for the FTA 5310 funds the disbursement of funds to awardees for a in the Ogden-Layton, Provo-Orem, and Salt quicker grant turn around time . Lake City-West Valley City large urbanized areas . The FTA Section 5310 Program INCREASED ATTENDANCE AT LOCAL provides funding to non-profit social services COORDINATING COUNCILS and public agencies for qualified projects.

UTA COORDINATED MOBILITY DEPARTMENT UTA committed to support a Coordinated Mobility Department prior to being awarded designee status . Once UTA was designated as the recipient for 5310 funds, a manager and intern were hired to begin the work of coordinated transportation . With monetary and visionary support from UTA, combined Participation by Human Service with hard work, this department now has Transportation (HST) providers has improved a manager, three full-time employees, one at the UZA Local Coordinating Councils . part-time employee and an intern to support Over the past two years, Ogden-Layton the many mobility projects in process . attendance has increased 200%; Salt The outreach of the Coordinated Mobility Lake-West Valley attendance has increased Department spans a number of communities 275%; and Orem-Provo attendance has along the entire Wasatch Front and Tooele increased 67% . Along with the increased County serving over 300+ partner agencies . attendance, there has also been increased engagement of the partners at the meetings . 5310 GRANT PROCESS The Coordinated Mobility Department has At the time UTA Coordinated Mobility took worked hard to bring value for providers to over the 5310 Grant for the large UZAs, the LCC meetings . Outreach to individual the process was behind in what year providers has taken place so they are better

4 // Ogden-Layton UZA Plan 2017 // UTAH TRANSIT AUTHORITY aware of what the Council does as well of The process of methodology included: availability of funding . During meetings, • Identifying as many providers as the Providers participate in discussion of possible-which is an ongoing process the Mobility Plan, common challenges they experience with serving their clients, and • Developing an inventory survey possible common/coordinated solutions • Distributing the survey in two rounds over that can benefit all the participants. Council the span of a year attendees also evaluate and rank the 5310 • Revising and refining the survey over Grant funding requests . This engagement time of the attending providers has helped the • Gathering as much information and as partners take ownership of their councils . many responses as possible PASSAGE OF SCR 8 • Providing high level data which can now As the Designated Recipient, under be used on an ongoing basis the 5310 Program, UTA’s Coordinated Mobility Department is required to assess LEAD ON INTELLIGENT available transportation services for those TRANSPORTATION SYSTEM PROJECTS of low-income, seniors, and persons with BENEFITTING ALL PROVIDERS disabilities . These assessments include the Two federal veterans’ grants are providing public, private, non-profit, and government funding for the development of a Regional providers, or agencies, of these services Trip Planner as well as a Scheduling and along the Wasatch Front urbanized area . UTA Dispatching software . These software determined that an in depth, comprehensive programs are Open Source and are available inventory would be needed for the 5310 for use, at no charge, for any Human Service Program . Senate Concurrent Resolution 8 Transportation Providers in the State of shows support from the Utah Legislature and Utah . These programs will allow greater Governor of UTA’s efforts in doing a survey to efficiency in vehicle operations which will evaluate the current Human Transportation result in greater transportation service Provider inventory to meet transportation delivery . needs of seniors and those with disabilities . UTAH RIDELINK EXTENSIVE INVENTORY OF HST This website links all human transportation PROVIDERS services into one site . Users simply input Two interns, hired by the Coordinated their future trip details (origin, destination, Mobility Department, spent a year time and date) and all available options will conducting an extensive inventory survey of display including public transportation, non- Human Service Transportation Providers . profit providers as well as private carriers Objectives of the inventory were to: such as taxis . Users can create personal profiles and reoccurring trips. • Complete an accurate inventory picture • Build relationships with providers • Analyze data • Identify gaps • Coordinate services

Ogden-Layton UZA Plan 2017 // UTAH TRANSIT AUTHORITY // 5 RIDEPILOT SHARED VEHICLE PROGRAM To assist non-profit and other government The Shared Vehicle Program (SVP) was agencies, the Coordinated Mobility developed to ease vehicle ownership Department is developing a low-cost /web- burdens of Human Service Transportation based scheduling and dispatching software . Providers. The SVP fleet consists of vehicles This is an affordable solution for agencies from UTA’s retired vehicle pool that are still that traditionally could not purchase such usable . The vehicles are intended for use software as these kind of programs are in meeting unmet transportation needs or expensive . enhancing current human service non-profit transportation needs . The pool of vehicles is available for use by providers at any time . Currently, there are 10 vans and 5 ADA accessible vehicles in the Program .

6 // Ogden-Layton UZA Plan 2017 // UTAH TRANSIT AUTHORITY Future Regional Objectives

As time passes and projects are completed, CONTINUING THE NEXT PHASE OF new opportunities surface to serve INTELLIGENT TRANSPORTATION those who need rides the most . As the PROJECTS Coordinated Mobility Department meets Though much has been done, more with the Local Coordinating Councils, ideas user features need to be added into the for future projects are vetted, proposed and OneClick and RidePilot programs . Future ultimately pursued . The following are active enhancements to RidePilot will include regional projects . reporting efficiencies for HST providers. VOUCHER PILOT PROGRAM OneClick takes regular upkeep to maintain an accurate list of transportation providers UTA, partnered with Weber County and their services . Over time, OneClick will Aging, Davis County Aging, and Roads to be enhanced to include online scheduling of Independence, began planning a voucher trips by the rider through RidePilot . program based on the needs of the region . The UTA Coordinated Mobility Department EXPAND SHARED VEHICLE PROGRAM determined that a voucher program would help seniors and those with special needs More vehicles and locations for vehicles to gain access to transportation, as well as will increase use and accessibility of this assisting them in becoming independent and program. As vehicles are added to the fleet, increasing their overall quality of life . the Coordinated Mobility Department will expand the program into each of the UZA The goal of this plan is to allow seniors and areas. Ideally, each UZA will have a local fleet persons with disabilities to find the mode for their area to be shared by the partners in of transportation that best accommodates that area. Locally shared fleets will save time them in order to arrange non-emergency and money for participants in the program . medical visits/quality of life trips . The voucher program was developed to allow EXPLORE NEW EFFICIENCIES/ON eligible participants to arrange these rides with a driver of their choice who would DEMAND then be reimbursed for the mileage by UTA Both the Coordinated Mobility Department through a 5310 Grant Award . and the Local Councils can see the potential benefits of On Demand service. This service has been regularly discussed at Council meetings . The Coordinated Mobility Department facilitated a meeting with Uber and the Local Coordinating Councils to begin the dialogue and delve into future On Demand programs and partnerships . UTA itself is beginning an On Demand pilot in one of its service areas that will give the Coordinated Mobility Department, as well as the Council partners, information that

Ogden-Layton UZA Plan 2017 // UTAH TRANSIT AUTHORITY // 7 can be analyzed as On Demand projects are of vehicles will help expand the program as proposed . described above . The Coordinated Mobility Department is The continued ability by the partners to continually educating itself on new service purchase new vehicles with 5310 Grant and innovations in the transit industry . As money will expand the HST Provider new ideas and programs are discovered that fleet across the Wasatch Front. As more may help HST providers, the Coordinated vehicles are added into this inventory, more Mobility Department brings those new ideas coordination can take place by the Partners to the Councils for discussion . The Local and thus more rides will be provided for Coordinating Councils are conducted in an clients . open forum format . The partners are always free to bring forward new ideas at meetings as well .

SEEK OUT NEW GRANTS AND FUNDING SOURCES The Coordinated Mobility Department not only oversees the 5310 Grant funds, but also applies for other federal grant funding . If awarded, the Department uses the funds for projects that will benefit HST Providers across the Wasatch Front and EXPAND LOCAL COORDINATING potentially, across the State of Utah . Also, COUNCIL ATTENDANCE AND the Department will continue to inform the Council Partners of new grants they can PARTICIPATION apply for as they are rolled out publically . Attendance at the Local Coordinating The Department, along with the Local Councils by HST Providers has vastly Coordinating Councils, would like to look into improved, as previously mentioned in public/private partnerships as a possible “Accomplishments” . However, there are funding source . For instance, reaching out to still plenty of Providers that could be and health care providers to help with the cost of should be attending the meetings . The transporting patients to their medical visits . Coordinated Mobility Department has Combined fundraising efforts that benefit all discovered that one of the best ways to the non-profit partners on the Councils may involve Partners is to initially meet with them be a source of “match” funding in the future . one-on-one at their place of business . This allows the Department to see what really ADD TO VEHICLE INVENTORY goes on at the business and it allows the Department to educate the Provider, at their The Coordinated Mobility Department is convenience, regarding what Coordinated in the process of establishing a Standard Mobility is and the work of the councils . As Operating Procedure for the retirement of the Transportation Inventory Provider List used transit vehicles into the Shared Vehicle expands, the Department will continue this Program . Once this SOP is put into place, the outreach process . Shared Vehicle Program will grow and have a steady replenishment of stock . The addition

8 // Ogden-Layton UZA Plan 2017 // UTAH TRANSIT AUTHORITY The Department also conducts a retreat almost annually that is a friendly forum for HST Providers to be introduced to Coordinated Mobility and the work of the Councils . The Providers that attend the Council meetings are helpful in spreading the word on Coordinated Mobility and the Local Coordinating Councils with other HST Providers they work with in the industry . This word of mouth “advertising” has proven to help engage new Council participants .

Ogden-Layton UZA Plan 2017 // UTAH TRANSIT AUTHORITY // 9 Ogden-Layton UZA

PURPOSE OF PLAN The Ogden-Layton Mobility Plan meets This plan is the result of the collective effort the Federal Transit Administration (FTA) of the Ogden-Layton Local Coordinating coordination requirements outlined in the Council . The Council participants represent June 6, 2014 FTA Circular 9070 1G. which transit agencies, government agencies, is a reissuance of guidance under the 49 non-profit organizations, private companies, U .S .C . 5310 grant program . FTA guidance human service providers, and representa- defines the plan as a “locally developed, tives of the public which includes represen- coordinated public-transit human services tation from the senior and disability commu- transportation plan identifying the trans- nities, among others . The Council’s aim is portation needs of individuals with disabili- to define strategies that will meet identified ties, seniors, and people with low incomes; mobility gaps of disadvantaged groups provides strategies for meeting those local within the UZA area . Under Section 5310 needs; and prioritizes transportation ser- funding guidelines, this plan defines “dis- vices and projects for funding and imple- advantaged groups” as- older adults aged mentation” and that the plan be “developed 65+, persons with disabilities, Veterans, and and approved through process that included persons living in poverty . participation by seniors, individuals with The purpose of this plan is to: disabilities, representatives of the public, • Assess available services while identify- private and nonprofit transportation and hu- ing current transportation providers, man services providers and other members • Identify the transportation needs of dis- of the public .” advantaged communities within the UZA, EXISTING TRANSPORTATION SERVICES • Formulate strategies to address trans- portation needs, SALT LAKE INTERNATIONAL AIRPORT • Develop a project-level plan for transpor- tation services . Salt Lake City International Airport is a The Ogden-Layton Mobility Plan was de- department of Salt Lake City Corporation . veloped by the Ogden-Layton Local Coordi- It is the largest airport in the State of Utah . nating Council in collaboration with public There are currently two terminals, five outreach . concourses and 83 aircraft gates . There Planning methodology included: is an extensive remodel/expansion of the airport taking place . Nine airlines and their • An extensive Human Service Transporta- tion Provider inventory • Evaluation of current services • Numerous discussion meetings of the Local Coordination Council • Needs/gaps assessment • Strategy development • Identification and ranking of projects