APRIL 2019

HOW BONBOUTON’S CONNECTED INSOLES Track Health And Keep Data Secure

Congress unveils new facial Top industry players, including recognition regulations four additions Page 10 (News and Trends) Page 20 (Scorecard) TABLE OF CONTENTS TABLE OF CONTENTS

INTELLIGENCE OF THINGS ECOSYSTEM PYMNTS explores the latest automotive, home, security and field 03 service IoT developments

WHAT’S INSIDE A look at what’s new in the of things, including IoT security 04 systems, congressional legislation and new RFID tech

FEATURE STORY Linh Le, CEO of IoT healthcare company Bonbouton, on how the 07 company is tackling compliance challenges and user wariness

NEWS AND TRENDS 10 The latest IoT space headlines

METHODOLOGY The criteria PYMNTS uses to evaluate IoT providers and their 16 offerings, including devices, software, infrastructure and services

TOP RANKINGS 18 Who’s on top and how they got there

SUPPLIER SCORECARD 20 A list of top IoT implementers and providers, including four additions

ABOUT Information on PYMNTS.com Intelligence of Things 129 Tracker™

Intelligence of Things Tracker™ © 2019 PYMNTS.com All Rights Reserved April 2019 | 2 IOT ECOSYSTEM

HOME AUTOMOTIVE IoT technology can be used to Cargo company experiments with IoT build smart cities by connecting to for shipping, tracking goods in transit the blockchain (p. 13) (p. 12)

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RETAIL

SECURITY

INFRASTRUCTURE

SOFTWARE

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SECURITY FIELD SERVICE Lawmakers submit new IoT IoT revenue boomed by 15 security measure to U.S. percent in 2018, according to Congress (p. 10) industry study (p. 14)

Intelligence of Things Tracker™ © 20182019 PYMNTS.com All Rights Reserved DecemberApril 20192018 | 3 WHAT’S INSIDE

The (IoT) continues to expand, encompassing an increasing number of industries.

Experts estimate that there will be more than 14 billion communities are to function properly. Technology com- IoT devices in use around the globe by the end of 2019 pany Filament is helping to facilitate this with the recent — or almost two devices for every person worldwide. IoT release of its blockchain development kit, providing im- has become commonplace for everyday consumers, plementors with hands-on blockchain experience. with technologies such as smart refrigerators and fit- The U.S. Congress is also aiming to keep IoT technolo- ness-tracking wearables, but it is also gaining a foothold gies secure, unveiling new legislation regarding devices among businesses through sensors that can track ship- used by government agencies. The legislation mandates ments and face-tracking cameras that deter shoplifters. a continually updated list of best security practices rath- As IoT proliferates, so have the concerns surrounding er than increased password protection and software the technology's security. Any hardware that is constant- update requirements. Another recently introduced piece ly connected to the internet is always at risk of attack, of legislation aims to protect individuals by regulating fa- and privacy has also become a top concern, particularly cial recognition cameras. among governments and non-governmental organiza- While the U.S. is looking to protect personnel, Swiss lo- tions. With bad actors’ presences increasing in the IoT gistics firm Arviem is looking to protect shipments. The market, there’s mounting need for regulations that will company unveiled an IoT-based cargo tracking system safeguard consumers’ interests. Some developers are in March, enabling financiers to assess the condition of turning to blockchain to secure their systems. in-transit inventory and facilitate payments faster.

Other industries are also expected to see an increase AROUND THE IoT WORLD in IoT use, including a San Diego-based startup incuba- Blockchain brings transparency to financial record keep- tor that is