Audit of Services at working to tackle homelessness APPENDIX 2 Draft

Organisation Contact details Services provided Client groups

Adult Social Services Ann Loftman Advice, Support and Adults over 21 years Saxon Court assistance given to those at 502 Avebury Blvd risk or vulnerable. C.M.K.

Mk 253314

Aldwyck Hostel Derek Sparrow Provide bedsits for single Accommodation available of 5 – 8 Shearmans people, 18 – 30 age group. Fuller Slade Milton Keynes 01908 - 562710

The Ark Charity 4 Western Road - They provide Homeless young people 16 – accommodation via a referral 18yrs. Milton Keynes process for young people; they give ongoing support while the young person is resident, and liaise with other agencies for more permanent accommodation, once the young person is 18years.

ASCAT Adult Social Care Assessment An assessment team who Any adult who request Team refer clients to the assistance, or who Saxon Court appropriate social services Are referred by another 502 Avebury Blvd department to meet the statutory organisations. MK 253772 needs of the individual.

Carr-Gomm (Milton Norman Russell House Supported housing provided Referrals made to the Keynes) Society Ltd 6 Hendrix Drive for any male or female with organisation when it is felt Supported Housing Crownhill special needs, To assist them that extra support is required. Milton Keynes to live independently in the Over 18 year olds M.K. 562741 community. A referral accommodated, who have a process is required and the history of mental health, head office deals with these learning difficulties, drug or matters. alcohol abuse.

Children Services Sue Maddox Social services involvement Dealing with families with Saxon Court with families. children age 12 years and 502 Avebury Blvd under. Mk 253127

Domestic Violence The Family Centre The coordinator is employed To assist the multi– agency Forum - Co- Greenleys by The Domestic Violence approach in raising Coordinator Ardwell Lane Forum to assist with the awareness of D.V and Greenleys increased awareness, and be facilitate the survivors to live Milton Keynes pro – active in prevention peacefully. work. 01908 – 313622

Empty Homes Officer Empty properties officer The officer identifies Liaises with owners and Environmental Health properties, which have been landlord until the property is Department vacant for a considerable fully refurbished and ready to 502 Avebury Blvd time, and provides knowledge let and financial backing to bring MK 253030 the properties back into use through the Open Door Deposit Scheme and Housing Associations.

Family Mediation Acorn House A new Multi- Agency Initiative Those who have applied as Service 379 Midsummer Boulevard to help prevent young 16 + 17 homeless, and are 16 + 17 Central Milton Keynes years olds, from becoming years old. Link Up Scheme homeless and estranged from their family.

The Foyer Alison Taylor - Provide Accommodation An interview is arranged to The Square with a package to include assess needs for Wolverton Training and Life skills, for accommodation. For 17 + 01908 - 312843 those young people who are homeless.

David Glover- Wright A joint social services Support and assistance given J. E. M. H. S. Joint Elderly Mental Health department, which provides to elderly clients who are Service care and support for elderly mental ill and over 60 years. Bassett Court people who also have a mental illness. MK 252980

C.A.B Citizen Advice Bureau Provide independent advice Provide assistance by Acorn House on housing and money issues appointment for anyone who 361 Midsummer Blvd has a problem, in the private Central Milton Keynes Legal matters dealt with by or public sector regarding appointment. debts and loss of their home. MK 665993

North British Housing Ground Floor, Matrix House. To support people in the Any male or female over 18 Association North Fourth Street. community who have had a years who meet the criteria. New Leaf – history of drug or alcohol Substance Mis-use 01908 – 207311 abuse, and have experienced 07813 - 931 - 583 problems settling into accommodation. MKC Homeless MKC, Saxon Court, 502 Avebury Gives floating/visiting support Support Boulevard, Central Milton across all tenures to Keynes, MK9 3HS, tel 01908 homeless/potentially 253427.. homeless people with support needs MKC Tenancy MKC, Netherfield Housing Office, Gives floating/visiting support Support Farthing Grove, Netherfield, to MKC tenants, and offers Milton Keynes, MK6 4JH, tel advice on setting up home, 01908 252146 developing social skills, help in managing finances, help in gaining access to other accommodation, and liaison with Probation Service.

To assist with deposits for An application is made and Open Door Deposit Based at those people who want to the needs are assessed, if Scheme Foundation Foyer access private sector they meet the criteria, a The Square housing, but do not have the deposit is offered, but Wolverton financial means. repayment is made within the 01980 - 313525 term of the tenancy. Applicants can be working or claiming benefit, over 18- year-old male or female.

Options for MaryJo Pace – Maund Support and advice given to Assistance given to care Independence Social Services young people leaving care, leavers from 16 – 21 years, 502 Avebury Blvd the department liaises with who have been in care or Mk 253012 homeless lettings to provide ‘ accommodated by social fast – track’ direct housing to prior, or on a full care order. care leavers

The Orbit Hostel 1 Mullion Place A referral only Hostels for Any male or female over the Fishermead homeless people of either age of 25 years can be 01908 - 692609 sex. Single room placement referred by a statutory made until alternative organisation or Shelter housing becomes available. Housing aid. 2B Cambridge Street 01908 - 373665

PACT 7 Southern Court Parents and Children All parents and children South Street Together placed in the accommodation Reading where the sessions are held. Berkshire Provide drop –in sessions at RG1 4QS Granby Court and 3 homeless hostels · Practical help · Emotional support · Information and advice The client group applies to all St Christopher’s Area Manager They provide housing and 16 – 25 year old who have Fellowship Tony Dann support for young vulnerable been referred by the Council. 500 Silbury Blvd people in Milton Keynes, Accommodation is also Central Milton Keynes provided but in limited supply. M.K. 547847 - 8

Shelter Lodgings The Food Hall Provide a list of landlords 16 years and over, male or Register Central Milton Keynes who have accommodation female 01908 - 663020 available for homeless people, who are either working or on Benefits.

Shelter - Housing The Food Hall Provide advice and All male and females over 16 Aid Centre Central Milton Keynes assistance on housing and years homeless enquiries. Legal 01908 - 667599 advice is given and assistance with reviews and appeals made to the Councils Homeless Persons Unit.

Springfield House Mundi O’Hare Provides young teenage 16 years + Orbit Housing 47 Springfield Boulevard pregnant, with Association Springfield accommodation if they have applied as homeless, and 01908 - 201031 referrals made by the Homeless Persons Department.

Thames Valley Thames Valley Police Provide survivors of Domestic Any person fleeing Domestic Police Domestic 302 North Row Violence with a Violence from an associated Violence Unit Wpc Shelley Jones comprehensive service and person. Wpc Jane Buckby to prosecute perpetrators of violence and enable survivors 01908 – 686000 to remain in their home with d.d 01908 - 686060 reduced risk. They can provide panic alarms linked to a landline phone. The work closely with housing and Women’s Aid.

YMCA 402 North Row - Provide emergency direct 16-25 year old homeless Emergency Central Milton Keynes access accommodation, young people in Milton Accommodation 01908 - 295600 for up to 7 nights for Keynes homeless young people. Barnhouse - Provides independent advice on homelessness, managing finances, emotional support, and helping to find other accommodation.

Youth Offending Joyce Flood - Involved with all young 16 and 17 year old, young Team Milton Keynes Council offenders who have been offenders Oakwood Drive through the court process, Bletchley giving social support and encouragement to help 01908 - 391024 prevent the young person from re-offending. Youth Information Michael Sorensen General advice and 13 – 19 year olds Service Milton Keynes Council counselling Saxon Court 502 Avebury Boulevard Central Milton Keynes