SURVEY REPORT NOVEMBER 2016

01 TABLE OF CONTENTS

1.0 Executive Summary Overview...... 3 Survey Design...... 3 Our approach to analysis...... 4 2.0 Key Findings OUR VISION QUESTIONS Profile of respondents...... 5 Q12: What are the three things most important Topical Questions...... 5 to you to ensure our region meets the needs Our Vision Questions...... 5 of the community now and into the future?...... 18 Our Council Questions...... 5 Q13: Which images best match your 3.0 Detailed Responses vision for the Cairns Region?...... 19 Q1: What town/suburb do you live in?...... 6 Q14: Which of these statements do you think describes our region’s OUR TOPICAL QUESTIONS current strengths?...... 20 Q2: What are the top 3 things you think Council should focus more on in your suburb or town?...... 7 Q15: Which of these statements do you want to describe our region’s strengths Q3: Do you support fluoride being added to in 10 years’ time?...... 21 the city’s water supply?...... 10 Q16: Which complex question would Q4: Do you support the pursuit of a rectangular you most like Cairns to tackle?...... 26 stadium for Cairns?...... 11

Q5: Which of the following statements best reflects your opinion of flying foxes?...... 12 OUR COUNCIL QUESTIONS Q17: What is your overall satisfaction Q6: Would you like an additional bin with the Council’s performance?...... 27 for green waste?...... 13 Q18: What is your overall rating for your Q7: How much more would you be willing interactions with Council?...... 27 to pay annually to have an additional bin for green waste?...... 14 Q19: What cultural activities and facilities does Council provide well for today?...... 28 Q8: Would you like council to undertake a kerbside collection of either green Q20: What cultural activities and facilities waste or hard waste?...... 15 would you like to see Council focus on by 2020?...... 28

Q9: How much more would you be willing Q21: What is your preferred way to receive to pay annually to have a green or hard information about Council’s activities, waste kerbside collection?...... 16 decisions or community engagement opportunities?...... 29 Q10: Do you support the pursuit of light rail for Cairns?...... 17 Q22: What is your gender?...... 30

Q11: Do you support the part closure of Q23: Which age bracket are you in?...... 30 the Esplanade to traffic (from Shields St to Aplin St) to create a shared zone?...... 17 Q24: Do you own a property in the Cairns region?...... 30

02 1.0 EXECUTIVE SUMMARY

Overview Cairns Regional Council undertook a large-scale community engagement program to understand the community’s views about the type of Cairns they wanted to live in and what was important to them. The Our Cairns Community Survey forms part of the engagement process, and was part of the broader Our Cairns project which also included a properly conducted telephone survey of a random sample of 400 households structured to reflect the appropriate proportions of the population in the Cairns Regional Council area by age and gender as indicated by Australian Bureau of Statistics data. This was undertaken by Compass Research. The Our Cairns project also included two forums. This report provides details on the key findings, detailed responses and the design of the Our Cairns community survey.

Survey Design The survey was completed by 6446 people from suburbs within the boundaries of the Cairns Regional Council.

Responses were recorded from residents who lived in the following localities: Aeroglen Edmonton Mount Sheridan Aloomba Eubenangee Outside & Other FNQ Region Babinda Fishery Falls Packers Camp Bartle Frere Freshwater Palm Cove

Bayview Heights Glen Boughton Parramatta Park Bellenden Ker Goldsborough Portsmith Bentley Park Gordonvale Redlynch Bramston Beach Green Hill Smithfield Brinsmead Holloways Beach Stratford Bungalow Kamerunga Trinity Beach Cairns City Kanimbla Trinity Park Cairns North Kewarra Beach Waugh Pocket Caravonica Little Mulgrave Westcourt Clifton Beach Machans Beach White Rock Deeral Manoora Whitfield Earlville Manunda Woopen Creek East Russell Mirriwinni Woree East Trinity Mooroobool Wrights Creek Edge Hill Mount Peter Yorkeys Knob

The Our Cairns Survey sought to capture the views of differing sectors within the community and from the general population on what sort of Cairns they wanted to live in. It provided an opportunity to better understand what the community thinks about the way Council delivers its services as well as what priorities residents would like their local government to focus on in the future. The large response to the survey will ensure Council has a better understanding of its residents. It will provide a unique snapshot of how local residents perceive the region as well as what values they believe need to be embraced as the city matures. With a better understanding of not only what the people think and expect, Council will be in a position to ensure it delivers the services the people want. The survey ensures the views and aspirations of local residents are included in the future of the Cairns region. Council intends to use feedback from the survey as input into the development of a new Corporate Plan.

03 The Our Cairns survey was presented to the community in three defined sections: 1. Our Topical Questions 2. Our Vision Questions 3. Our Council Questions

Our Topical Questions Our Topical Questions provided an opportunity for residents to have their say on some of the big issues facing the Cairns community including: • Fluoridation of the city’s water supply • New rectangular stadium for Cairns • Pursuit of Light Rail for Cairns • Management of Flying foxes • Creation of a Shared Zone on the Esplanade • Additional bin for green waste and applicable charges • Annual green and hard waste kerbside collection and applicable charges

Our Vision Questions Our Vision gave residents were given the opportunity to talk about their Cairns – both today and tomorrow. Through a series of pictures, residents were asked to pick up to three that best reflected their view of the region. Residents were then invited to tell Council what they thought were the strengths of the region today and what they hoped would be the strengths of Cairns tomorrow.

Our Council Questions In Our Council residents were asked how they thought Council was doing by giving their feedback on past interactions with Council. They were also asked to give Council an overall satisfaction rating. To ensure Council was meeting the needs of the community in delivering cultural activities and facilities, respondents were asked what they thought were provided well and where they would like Council to focus leading up to 2020. To complete the section, residents were asked to picture themselves as Mayor for one day and outline their priorities for the region.

Our approach to analysis

Likert Scale Rounding Multiple answers Comments Edits In analysing the In our Key Findings In many questions, In the Detailed In some cases, responses, and discussion, we respondents could Responses section we have slightly subsequently typically rounded select more than of the report, we edited responses identifying trends, the results to the one answer. have provided a (e.g. corrected we used the Likert nearest whole random selection of spelling, removed Scale as our basis number for comments, with all duplicated words) as this provided expediency and responses included for easier reading the most detailed ease of comparison. the Appendices. without any impact and nuanced on the meaning of information responses. for assessing the importance respondents placed on each initiative.

04 2.0 KEY FINDINGS Profile of respondents A total of 6446 people took the time to complete the Our Cairns survey during the period 1 August to 31 August 2016. Residents were given the opportunity to complete the survey via hardcopy, online or by attending one of the Our Cairns ‘pop-ups’ that were hosted at key shopping centres in the region. Most of the respondents were female (57%), with the largest age group of those aged between 45-54 (23%). The suburb which recorded the most responses was Redlynch (7% or 451 respondents). The majority of respondents own property in the Cairns region (78%) and had no children living at home (60%). A more detailed breakdown of survey respondents is available in the ‘Our Council’ section and in the Appendices.

Topical Questions 1. There was strong support for both an additional bin for green waste, as well as an annual kerbside collection. The community was willing to pay slightly more for an additional green waste bin than the annual collection.

2. There was stronger support for adding fluoride to the water, but it is a polarising issue with strong support for an against. The older people were the more likely they were to oppose fluoridation, while those aged in the child rearing age groups of 25-54 were the most likely to support adding fluoride to the water supply.

3. There was strong support for changes relating to infrastructure with strong support a rectangular stadium, for light rail to be considered, and for part closure of the Esplanade to traffic for shared zones.

4. There was no strong consensus on how best to manage flying foxes although a third of people did not believe they should be impacting on homes and businesses and an additional proportion wanted them dispersed.

Our Vision Questions 5. Cairns’ green, tropical and protected environment is one of the most strongly held values in the community.

6. The community wants their Future Cairns to be recognised for being a green tropical region that values its natural assets, but with greater economic diversity and a reputation for being a Smart Region, with less reliance on tourism for its prosperity.

7. The environment, liveability and sustainability were the most important considerations to meet the community’s regional needs now and into the future. However, at a very local level today, the community wanted council to focus on safety, traffic and footpaths in their respective suburbs.

8. Issues of greatest importance varied across age. Youth were more concerned about sustainability and the environment, middle aged respondents were interested in liveability and environment, while seniors were more interested in safety and liveability.

9. Future-proofing the economy from shocks to tourism was considered the most important complex question to tackle, followed by the opportunity to make the most of renewable energy.

Our Council Questions 10.The majority of residents are satisfied with the performance of Cairns Regional Council and gave positive feedback on their interactions with Council.

11.The community believe Cairns Regional Council excels at hosting festivals and events, and want Council to continue to focus on festivals, events and the performing arts in the future, but saw an opportunity for Council to provide more work on preserving the built and natural cultural heritage.

12.The community wants to learn about Council news and opportunities through multiple channels, with newspaper or an e-newsletter being the most popular channels.

05 3.0 DETAILED RESPONSES 3.0 Detailed Responses

Q1: What town/suburb do you live in? Q1 What town/suburb do you live in? Residents from across the region embraced the Our Cairns survey with all communities taking the Residents from across the region embraced the Our Cairns survey with all opportunity to have their say. communities taking the opportunity to have their say.

Responses were received from 58 suburbs across the region, with residents of Redlynch being the most Responses were vocal received providing 7% from of the total across 58 suburbs survey the responses. region, with residents of Redlynch being the most vocal providing 7% of the total survey responses. The southern suburbs of Edmonton and Mount Sheridan closely followed, each contributing 5% The southern to the suburbs final result. of Edmonton and Mount Sheridan closely followed, each contributing 5% to the final result. 4% of the response was derived from Smithfield and Kewarra Beach in the north, along with the central 4% of the suburbs response deriv was of Brinsmead,ed from Edge Smithfield Hill, Whitfield, and Kewarra Kewarra Beach Beach in and Mooroobool. the north, along with the central suburbs Residents of from Brinsmead, Bentley Park Edge and Gordonvale Hill, Whitfield, in the south and Kewarra the central Beach and Mooroobool. suburbs of Cairns City and Cairns North ensured their communities were heard with each area contributing 3% to the survey. Residents from Bentley Park and Gordonvale in the south and the central suburbs of Cairns City and Cairn North ensured their communities were heard with each area contributing 3% to the survey.

TOPTOP RESPONDING RESPONDING LOCALITIES LOCALITIES 6446 out of 6446 people answered this quescon

REDLYNCH 7%

EDMONTON 5%

TRINITY BEACH 5%

MOUNT SHERIDAN 5%

BRINSMEAD 4%

MOOROOBOOL 4%

KEWARRA BEACH 4%

WHITFIELD 4%

EDGE HILL 4%

SMITHFIELD 4%

CAIRNS CITY 3%

CAIRNS NORTH 3%

BENTLEY PARK 3%

GORDONVALE 3%

0% 1% 2% 3% 4% 5% 6% 7%

06 8 OUR TOPICAL QUESTIONS OUR TOPICAL QUESTIONS Q2 What are the top 3 things you think Council should Q2 focus: What more are on in the your suburb top 3 or town? things you think Council should focus more on in your

suburb Local responses or town? varied widely across the suburbs

The Our Cairns survey demonstrated that across the region each community had its own individual needs. Across the region, safetyLocal (23%), responses traffic congestion varied (21%) widely and footpaths across (19%) the suburbs were the top three issues The raised Our by respondents. Cairns survey demonstrated that across the region each community had its own individual needs.

Across the region, safety (23%), traffic congestion (21%) and footpaths (19%) were the top three issues raised by respondents. RESPONSES Resp onses Top 3 issues residents believe council should focus on TOP THREE ISSUES (CITY WIDE) RESIDENTS BELIEVE COUNCIL SHOULD FOCUS ON 6446 out of 6446 people answered this ques:on

SAFETY 23% TRAFFIC CONGESTION 21% FOOTPATHS 19% ROADS (MAINTENANCE) 18% CYCLEWAYS 18% SPEEDING VEHICLES 17% DOGS BARKING 15% STREET TREES (MORE NEEDED) 13% PARKING ISSUES 12% CATS WANDERING 10% DOGS WANDERING 9% PLAYGROUNDS 9% COMMUNITY FACILITIESE (LIBRARIES, HALLS) 9% PARKS (MAINTENANCE) 8%

0% 5% 10% 15% 20% 25%

Although each suburb has its own specific needs, the survey confirms some issues are Although each suburb has its own specific the needs, survey confirms some issues are confined to confined to specific areas within the region. specific areas within the region. Suburbs within the boundaries of Cairns Regional Council have been grouped into three regions – Suburbs Northern, within Central and the Southern. boundaries of Cairns Regional Council have been – grouped into three regions Northern, Central and Southern.

Central Region

Aeroglen, Brinsmead, Bungalow, Cairns City, Cairns North, Edge Hill, Manoora, Manunda, Mooroobool, Parramatta Park, Portsmith, Westcourt, Whitfield, Kanimbla.

9 07 Northern Region

Caravonica, Clifton Beach, Earlville, Freshwater, Holloways Kamerunga, Beach, Kewarra Beach, Machans Beach, Palm Cove, Redlynch, Smithfield, Stratford, Trinity Beach, Trinity Park, Yorkeys Knob. Central Region Southern Region Aloomba, central Babinda, regionCentral le Bart Frere, top Bayview Region 10 issues Heights, Top Bellenden 10 issues Ker, Bentley Park, Bramston Beach, Deeral, East ll, Russe East Trinity, Edmonton, Eubenangee, Fishery Falls, Glen Boughton, Central Region Goldsborough, Gordonvale, 0 Green 100 ittle Hill, L 200 Mulgrave, 300 r Mi r iwinni, 400 Mount 500 Peter, 600 Mount Sheridan, Packers Camp, Safety Waugh Pocket, White Rock, Woopen Creek, Woree, Wrights Creek 551 Aeroglen, Brinsmead, Bungalow, Footpaths 329 Cairns City, Cairns North, Edge Hill, Respondents from other Far North Qld Region and Outside Far North Queensland have not been included in the Cycleways region breakdown. 199 Manoora, Manunda, Mooroobool, Roads Maintenance 147 Results Parramatta Park, Portsmith, Street Trees (more needed) 144 Westcourt, Whitfield, Kanimbla. Northern Speeding suburbs Vehicles placed traffic 121 congestion at the top of their list of issues for council to focus on whereas those from central suburbs wanted more to be done in relation to safety. In Cairns’s Parking Issues 109 southern suburbs, safety was the top issue for local residents followed by dogs barking and speeding Traffic Congeskon 99 vehicles. Parks (lighkng) 33 Central Region The below tables Road show (Shoulders) the 5 top issues by region. Northern Region Central Region Top 10 issues northern region top 10 issues Southern Region Northern 0 100 Region 200 300 Top 400 10 Issues 500 600 Safety 551 0 100 200 300 400 500 600 700 800 329 Footpaths Southern Region Top 10 Issues 199 Northern Region Traffic Congeskon Cycleways 731 Roads Roads Maintenance Maintenance 0 50 100 150 147 200 405 250 300 350 400 450 Caravonica, Clifton Beach, Earlville, Street Trees Cycleways Safety (more needed) 144 302 444 Freshwater, Holloways Beach, Speeding Footpaths Vehicles 173 121 Dogs Barking 242 Kamerunga, Kewarra Beach, Machans Street Parking Trees Issues 130 109 Speeding Vehicles 99 228 Beach, Palm Cove, Redlynch, Speeding Traffic Vehicles Congeskon 105 Parks (lighkng) 33 Smithfield, Stratford, Trinity Beach, Dogs Footpaths Barking 98 147 Road (Shoulders) 5 Trinity Park, Yorkeys Knob. Safety 70 Roads Maintenance 83 Parking Issues 36 52 Dogs Cycleways Wandering 15

Southern Dogs Wandering Region 28

Seasonal Flooding 23 Southern region top 10 issues Southern Region Southern Region Top 10 Issues Aloomba, Babinda, Bartle Frere, 0 50 100 150 200 250 300 350 400 450 Bayview Heights, Bellenden Ker, Safety 444 Bentley Park, Bramston Beach, Dogs Barking 242 Deeral, East Russell, East Trinity, Speeding Vehicles 228 Edmonton, Eubenangee, Fishery 10 Falls, Glen Boughton, Goldsborough, Footpaths 147

Gordonvale, Green Hill, Little Roads Maintenance 83 Mulgrave, Mirriwinni, Mount Peter, Cycleways 52 Mount Sheridan, Packers Camp, Dogs Wandering 28 11 Waugh Pocket, White Rock, Woopen Creek, Woree, Wrights Creek Seasonal Flooding 23

Results Northern suburbs placed traffic congestion at the top of their list of issues for council to focus on whereas those from central suburbs wanted more to be done in relation to safety. In Cairns’s southern suburbs, safety was the top issue for local residents followed by dogs barking and speeding vehicles.

Respondents from other Far North Qld Region and Outside Far North Queensland have not been included in the region breakdown.

11

08 top issues by suburb

Aeroglen Road (maintenance) Fishery Falls Playgrounds Other FNQ Region Parking issues Road (shoulders) Cycleways Street trees (maintenance) Traffic congestion Speeding vehicles Roads (maintenance) Cats wandering Traffic congestion Street trees (more needed) Freshwater Roads (maintenance) Dogs wandering Footpaths Cats wandering Babinda Dogs wandering Cycleways Footpaths Outside FNQ Street trees (more needed) Speeding vehicles Glen Boughton Cycleways Cats wandering Road shoulders (edges) Bartle Frere Cats wandering Litter Packers Camp Parks (lighting) Draingage Speeding vehicles Seasonal Flooding Goldsborough Dogs barking Dogs wandering Dogs wandering Seasonal Flooding Dogs barking Lack of dog off leash areas Cats wandering Playgrounds Cycleways Bayview Heights Safety Gordonvale Palm Cove Parking issues Dogs Barking Footpaths Footpaths Footpaths Safety Traffic congestion Roads (maintenance) Bellenden Ker Speeding vehicles Parramatta Park Safety Bentley Park Green Hill Dogs wandering Footpaths Safety Seasonal flooding Cycleways Dogs barking Drainage Speeding vehicles Portsmith Footpaths Holloways Beach Cycleways Seasonal flooding Traffic congestion Bramston Beach Cats wandering Litter Litter Road (maintenance) Diverse housing types Traffic congestion Brinsmead Traffic congestion Kamerunga Redlynch Traffic congestion Cycleways Cycleways Dogs barking Speeding vehicles Roads (maintenance) Road(maintenance) Safety Footpaths Smithfield Traffic congestion Parks (lighting) Bungalow Safety Kanimbla Road (maintenance) Footpaths Traffic congestion Speeding vehicles Speeding Footpaths Stratford Road (maintenance) Traffic congestion Cairns City Safety Kewarra Beach Cycleways Parking issues Footpaths Street trees (more needed) Street Trees (more needed) Cycleways Roads (maintenance) Trinity Beach Traffic congestion Cairns North Safety Street trees (more needed) Parking Little Mulgrave Seasonal flooding Cycleways Footpaths Drainage Kerb & channellilng Trinity Park Traffic congestion Caravonica Traffic congestion Road shoulders (edges) Cycleways Speeding vehicles Roads (maintenance) Parks maintenance Machans Beach Dogs wandering Speeding vehicles Waugh Pocket Dogs barking Clifton Beach Traffic congestion Cycleways Road shoulders (edges) Cycleways Dogs barking Seasonal flooding Road (maintenance) Traffic congestion Kerb & Channelling Westcourt Safety Deeral Dogs Barking Footpaths Street trees (maintenance) Manoora Safety Speeding vehicles Road (maintenance) Speeding vehicles Street trees (more needed) Speeding Vehicles Street trees (more needed) White Rock Footpaths Earlville Safety Manunda Safety Safety Footpaths Footpaths Road (maintenance) Speeding Vechicles Road maintenance Whitfield Cycleways East Russell Roads (maintenance) Mirriwinni Road(maintenance) Footpaths Sporting facilities Roads shoulders (edge) Street trees (more needed) Drainage East Trinity Road shoulders (Edge) Seasonal flooding Woopen Creek Road (maintenance) Speeding Vehicles Playgrounds Road shoulders (edges) Footpaths Safety Edge Hill Mooroobool Safety Woree Cycleways Road (maintenance) Speeding vehicles Safety Footpaths Footpaths Roads (maintenance) Road (maintenance) Mount Peter Safety Wrights Creek Edmonton Safety Litter Speeding vehicles Speeding Vehicles Free WiFi Traffic congestion Dogs Barking Traffic congestion Mount Sheridan Safety Yorkeys Knob Eubenangee Roads (maintenance) Speeding vehicles Cycleways Seasonal flooding Dogs barking Street trees (maintenance)

09 A full list of suburbs and their top three issues is attached. Where there are more than 3 issues recorded for suburbs this is due to multiple issues receiving the same number of votes. Where there are fewer than 3 issues, this is because only one issue has been selected.

Q3 Do you support fluoride being added to the city’s water supply? The issue of adding fluoride to the city’s water supply reveals divided opinions within the community. There is slightly stronger support for fluoride, with support strongest amongst younger respondents and the strongest opposition from older respondents. Q3: Do you support fluoride being added to the city’s water supply? With 39% of the population strongly supporting the re-introduction of fluoride in the city’s water supply comparedThe to issue 34% strongly of against, adding it is fluoride clear to the city’s that this remains water a supply contentious reveals issue within divided the community. opinions within the community. There is slightly stronger support for fluoride, with support strongest amongst Overall the surveyyounger indicates respondents 48% of the respondents and the are strongest supportive of opposition the inclusion of from fluoride older respondents. in the region’s water compared to 39% against.

fluorideSUPPORT FOR FLUORIDE IN CITY'S fluorideSUPPORT FOR FLUORIDE IN CITY'S WATER SUPPLY WATER SUPPLY 6404 out of 6446 people answered this 6404 out of 6446 people answered this ques:on ques:on

Strongly Support 39% Strongly Oppose 35% SUPPORT 48% Neutral 14% Support 9% OPPOSE 39% Oppose 4%

0% 10% 20% 30% 40% 0% 10% 20% 30% 40% 50%

With 39% of the population strongly re supporting the -­‐introduction of fluoride in the city’s water OPPOSITION/SUPPORT FOR FLUORIDE BY supply OPPOSITION/ compared SUPPORT to 34% FOR strongly FLUORIDE against, BY AGE it GROUP is clear that this remains a contentious issue within the community. AGE GROUP 6404 out of 6446 people answered this quesFon Overall the survey indicates 48% of the respondents are supportive of the inclusion of fluoride in the region’s water compared to 39% against. Over 85 17 2 1 7 97 5 9 61 65 -­‐ 74 372 30 44 278 482 49 99 446 45 -­‐ 54 502 54 143 586 360 47 141 581 25 -­‐ 34 267 38 106 371 52 13 17 82 Under 18 17 11 12 24

0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% 12

STRONGLY OPPOSE OPPOSE NEUTRAL SUPPORT STRONGLY SUPPORT

The results show those a clear age divide on the issue with senior members of the community more likely to be strongly opposed to the idea. Opposition to fluoride increased with age, with the strongest level of opposition amongst those aged 85 years and over. Support for adding fluoride to the water supply was highest amongst people aged 25 to 34. Those aged under 25 were more likely to support fluoride, but also had the highest level of neutrality.

010 Q4: Do you support the pursuit of a rectangular stadium for Cairns?

Almost half of respondents new supported rectangular stadium for Cairns, however a third of Q4 people Do you support were neutral the pursuit which of a was rectangular the highest stadium level for Cairns? of neutral responses for the entire survey.

Almost half of respondents supported new rectangular stadium for Cairns, however a third of The people survey shows were widespread neutral which support was thea for highest rectangular level of stadium neutralfor responses the Cairns Regionfor the, with entire the survey. level of support for the stadium more than twice as strong as opposition to the stadium. The survey shows widespread support for a rectangular stadium for the Cairns Region, with the level of 45% of respondents have indicated either strong support or support for the Council to pursue a new support for the stadium more than twice as strong as opposition to the stadium. rectangular stadium. This is compared to 20% of respondents who said they were either strongly opposed 45% of or respondents opposed have to indicated the proposal. either strong support or support for the Council to pursue a new rectangular stadium. This is compared to 20% of respondents who said they were either strongly In addition, opposed31% or opposed of respondents to the proposal. indicating they were strongly supportive of the stadium compared to 13% who are strongly opposed. In addition, 31% of respondents indicating they were strongly supportive of the stadium compared A third to 13% of who are respondents strongly34% ( ) opposed. did not an have opinion either way issue on the which indicates they may require further information before making a decision. A third of respondents (34%) did not have an opinion either way on the issue which indicates they Responsesmay require further information before making a decision.

SUPPORT TO PURSUE A NEW RECTANGULAR STADIUM FOR CAIRNS Support6404 out to pursue of 6446 a new people rectangular answered this ques:on stadium

NEUTRAL 35%

STRONGLY SUPPORT 30%

SUPPORT 15%

STRONGLY OPPOSE 13%

OPPOSE 8%

0% 5% 10% 15% 20% 25% 30% 35%

14

011 Q5: Which of the following statements your best reflects opinion of flying foxes? Which of the following statements best reflects your opinion of flying foxes? Q5 The community is o divided n if and how flying foxes should be managed in Cairns, with almost Thea community third supported is divided on greater if and how action flying to foxes manage should be and managed disperse in Cairns, them where they impact on with almost a third supportedbusinesses, greater while action 20% to manage wanted and disperse minimal them management. where they impact on

businesses, while 20% wanted minimal management. Respondents were presented with 6 possible answers: Respondents were presented with 6 possible answers: • More should be done to actively manage and disperse them where there is a direct impact • More should be done to actively manage and disperse them where there on businesses and homes is a direct impact on businesses and homes • They should absolutely not be in the CBD or near homes • • Existing They should populations absolutely not (especially be in the in the CBD CBD) or near should homes be left as they currently are with minimal • management Existing populations by (especially Council in the CBD) should be left as they • More currently should are with minimal be done management to protect by Council this native species • I don’t have an opinion • More should be done to protect this native species More than half of the respondents (57%) believed flying foxes should not be either near or have an • I don’t have an opinion impact on homes and businesses, with 30% supporting more action to manage and disperse flying foxes More were than they half of the were respondents having (57%) a direct impact. believed flying foxes should not be either near or have an impact on homes and businesses, with 30% supporting more action to manage and disperse flying This is compared to those who believe more should be done to protect the species (15%) and those foxes were they were having a direct impact. who think they be should left alone . (21%) This is compared to those who believe more should be done to protect the species (15%) and those Responseswho think they should be left alone (21%). 6351 out 6446 of people answered this question

SUPPORT TO PURSUE A NEW RECTANGULAR STADIUM FOR CAIRNS opinions6404 out on of flying 6446 fox people management answered this ques:on in cairns

ACTIVELY MANAGE & DISPERSE 30%

SHOULD NOT BE IN CBD / NEAR HOMES 27%

EXISTING POPULATIONS LEFT AS ARE 20%

MORE SHOULD BE DONE TO PROTECT 15%

NO OPINION 6%

OTHER 2%

0% 5% 10% 15% 20% 25% 30%

15

012 Q6 Would you like an additional bin for green waste? Respondents overwhelmingly said they would like an additional bin for green waste.

67% YES 33% NO

A clear majority of respondents indicated their preference for an additional bin for green waste with 67% in favour and 33% against. However, when analysed on a suburb by suburb basis, there are stark differences in levels of support.

The following table shows the level of support for green and hard waste collection year about in different suburbs. Caution should be taken when interpreting these figures. Suburbs marked with an * had very low numbers of participants, and each represents less than 1% of total respondents.

LEVEL OF SUPPORT FOR ADDITIONAL GREEN WASTE BIN BY SUBURB

SUBURB SUPPORT SUBURB SUPPORT Glen Boughton 100% Manunda 66% Waugh Pocket 100% Whitfield 66% Mount Peter 80% Edge Hill 65% Trinity Park 78% Mooroobool 64% Kamerunga 78% Manoora 63% Stratford 77% Freshwater 63% Palm Cove 76% Earlville 62% Kewarra Beach 76% Gordonvale 62% Bartle Frere 75% Woree 61% Bramston Beach 75% Westcourt 60% Trinity Beach 75% Fishery Falls 60% Bentley Park 75% Bungalow 59% Mount Sheridan 75% Packers Camp 57% Aeroglen 71% Outside Far North Qld 57% Caravonica 71% Wrights Creek 50% Machans Beach 70% Portsmith 50% Other Far North Qld Region 70% Woopen Creek 50% Holloways Beach 69% Cairns City 46% Cairns North 69% Goldsborough 43% Smithfield 68% Babinda 43% White Rock 68% Mirriwinni 43% Brinsmead 68% Bellenden Ker 40% Bayview Heights 68% Green Hill 33% Redlynch 68% Aloomba 30% Clifton Beach 68% East Trinity 18% Parramatta Park 67% Little Mulgrave 17% Edmonton 67% Deeral 0% Yorkeys Knob 67% East Russell 0% Kanimbla 67% Eubenangee 0%

013 Q7 How much more would you be willing to pay annually to have an additional bin for green waste?

75% of Cairns residents are willing to pay for an additional bin for green waste.

A clear majority of residents have indicated they are prepared to pay for an additional bin for green waste despite no clear consensus on how much the service should cost. 21% of respondents suggested a charge of $100 per annum, followed by 18% suggesting they would pay $40 a year.

Although there was clear support for a fee of some amount, 26% of respondents said they were not willing to pay anymore for an additional bin.

The amounts people were willing to pay ranged from $0 to $200 a year. The average across the responses was $52 per annum.

This question attracted a greatly reduced response with only 4,249 people responding out of 6,393.

AMOUNT PEOPLE ARE WILLING TO PAY FOR AN amount of peopleADDITIONAL are willing BIN to pay for FOR a green GREEN waste WASTE bin

% OF RESPONDENTS 0 5 10 15 20 25 30

$0 per annum 26 $100 per annum 21 40 per annum 18 60 per annum 15 20 per annum 10 80 per annum 5 200 per annum 2 140 per annum 2 120 per annum 1 160 per annum 0 180 per annum 0

Q8: Would you like council to undertake a kerbside collection of either green waste or hard waste?

An overwhelming number of respondents want Council to undertake a kerbside collection of waste, with almost half preferring Council to collect green and hard waste year about.

An overwhelming majority of Cairns residents would like council to undertake an annual kerbside collection, with 83% of respondents wanting a service of some form.

There was strongest support for Council to collect green and hard owed waste year about (44%), foll by 25% of people preferring Council to collect hard waste annually.

Responses Annual Kerbside Colleccon

% 014 0 10 20 30 40 50

Green and hard waste year about 44

Hard waste 25

No 17

Green waste 14

6351 out of 6446 people answered this question

18 AMOUNT PEOPLE ARE WILLING TO PAY FOR AN ADDITIONAL BIN FOR GREEN WASTE

% OF RESPONDENTS 0 5 10 15 20 25 30

$0 per annum 26 $100 per annum 21 40 per annum 18 60 per annum 15 20 per annum 10 80 per annum 5 200 per annum 2 140 per annum 2 120 per annum 1 160 per annum 0 180 per annum 0

Q8: Would you like council to undertake a kerbside collection of either green waste or hard waste?

An overwhelming number of respondents want Council to undertake a kerbside collection of waste, with almost half preferring Council to collect green and hard waste year about.

Q8 Would you like council to undertake aAn kerbsideoverwhelming collection majority of Cairns residents would like council to undertake an annual kerbside of either green waste or hard waste? collection, with 83% of respondents wanting a service of some form. There was strongest support for Council to collect green and hard owed waste year about (44%), foll An overwhelming number of respondents wantby Council 25% of to people undertake preferring a kerbside Council collection to collect of hard waste annually. waste, with almost half preferring Council to collect green and hard waste year about. Responses An overwhelming majority of Cairns residents Annual Kerbside Colleccon ANNUAL KERBSIDE COLLECTION would like council to undertake an annual kerbside collection, with 83% of respondents % 0 10 20 30 40 50 wanting a service of some form. Green and hard waste year about 44

There was strongest support for Council to Hard waste 25

collect green and hard waste year about No 17

(44%), followed by 25% of people preferring Green waste 14 Council to collect hard waste annually.

The following table shows the level of support for green and hard waste6351 collection out year about of 6446 people in different answered suburbs. Caution this should question be taken when interpreting these figures. Suburbs marked with an * had very low numbers of participants, and each represents less than 1% of total respondents.

SUBURB SUPPORT SUBURB SUPPORT 18 Glen Boughton* 100% Brinsmead 43% Waugh Pocket* 100% Kewarra Beach 43% Other Far North Qld Region* 60% Yorkeys Knob 43% Packers Camp* 57% Mirriwinni* 43% White Rock 53% Outside Far North Qld 43% Manunda 52% Edge Hill 43% Kanimbla 52% Whitfield 43% Bentley Park 51% Smithfield 41% Cairns North 51% Cairns City 41% Caravonica 51% Earlville 40% Manoora 50% Bellenden Ker* 40% Portsmith* 50% Bayview Heights 40% Bartle Frere* 50% Redlynch 38% Gordonvale 50% Freshwater 38% Green Hill* 50% Machans Beach 38% Mount Sheridan 49% Mooroobool 37% Westcourt 48% East Trinity* 36% Holloways Beach 48% East Russell* 33% Parramatta Park 47% Eubenangee* 33% Woree 47% Little Mulgrave* 33% Bungalow 47% Kamerunga 31% Palm Cove 46% Aeroglen* 29% Stratford 46% Aloomba* 20% Babinda 45% Wrights Creek* 17% Trinity Park 44% Bramston Beach* 0% Trinity Beach 44% Deeral* 0% Clifton Beach 44% Fishery Falls* 0% Goldsborough* 43% Mount Peter* 0% Edmonton 43% Woopen Creek* 0%

015 Q9: How much more would you be willing to pay annually to have a green or hard waste kerbside collection? Q9 AHow vast much majority more of would Cairns you residents be willing are to pay willing annually to to pay have an a annual charge to have green or hard a green or hard waste kerbsidewaste collection?kerbside collection.

A vast majority of Cairns residents are willing to pay an annual charge to 70% have of a green respondents or hard waste confirmed kerbside collection. they were willing to pay annually to have a green or hard waste kerbside collection , with the average amount people were willing $40. to pay 30% of respondents said 70% they of respondents were not confirmed willing they to were willing pay for this service. to pay annually to have a green or hard waste kerbside collection, with the average amount people were willing to pay $40. 30% of respondents Of said those theywilling were not to willing pay toa a fee, pay third for this service. would be willing to pay $40 per year, followed by 21.63% willing to pay $60 annually, and 18.13% willing to pay $100 a year. Of those willing to pay a fee, a third would be willing to pay $40 per year, followed by 21.63% willing Responsesto pay $60 annually, and 18.13% willing to pay $100 a year.

AmountAMOUNT willing WILLING to pay TO annually PAY for ANNUALLY green & hard FOR waste GREEN collection & HARD WASTE KERBSIDE COLLECTION 5340 out of 6446 people answered this ques:on

$40 per annum $60 per annum $100 per annum $20 per annum $80 per annum $200 per annum $140 per annum $120 per annum $160 per annum

0 0.05 0.1 0.15 0.2 0.25 0.3 0.35

Q10: Do you support the pursuit of light rail for Cairns?

The vast majority of people support the pursuit of light rail for Cairns.

With 45% strongly supportive and 16% supportive, are residents clearly in favour of developing a case for light rail in An Cairns. additional 22% were neutral on the issue.

20

016 Q10 Do you support the pursuit of light rail for Cairns? The vast majority of people support the pursuit of light rail for Cairns.

ResponsesWith 45% strongly supportive and 16% supportive, residents are clearly in favour of developing a case for light rail in Cairns. An additional 22% were neutral on the issue. SUPPORT TO PURSUE LIGHT RAIL Responses 6404 out of 6446 people answered this ques:on Support for light rail in cairns SUPPORT TO PURSUE LIGHT RAIL 6404 STRONGLY out of SUPPORT 6446 people answered this ques:on 45% NEUTRAL 22% 16% STRONGLY SUPPORT SUPPORT 45% 11% STRONGLY NEUTRAL OPPOSE 22% 5% SUPPORT OPPOSE 16%

STRONGLY OPPOSE 0% 5% 11% 10% 15% 20% 25% 30% 35% 40% 45%

OPPOSE 5% Q11: Do you support 0% 5% 10% the 15% part 20% 25% closure 30% 35% of 40% the 45% Esplanade to traffic (from Shields St to Aplin St) to create a shared zone?

Q11: Do you support the part closure of the Esplanade to traffic (from Shields St to Aplin St) Almost to 7 create out of a 10 shared zone? people supported some form of partial closure of the Esplanade to create shared zones, with half of those supporting a permanent closure while the other half supported Q11 Do you support the part closure of the Esplanade to traffic (from Shields Sttemporary to Aplin St) closures to create during a shared weekends zone? and special events. Almost 7 out of 10 people supported some form of partial closure of the Esplanade to create shared ResponsesAlmost zones, 7 out with of 10 half people of supported those some supporting form of partial a closure permanent of the closure Esplanade while to the other half supported create 6404shared out zones, of 6446 temporary people with half closures answered of those supporting during this question a weekends permanent and closure special events. while the other half supported A temporary majority closures of respondent durings indicated weekends a willingness and special events. to support the creation of a shared zone on the Responses Esplanade. 6404 out A of majority6446 people of respondents answered indicated this a willingness question to support the creation of a shared zone on the Esplanade. The option to create a shared permanent zone was narrowly preferred 35%, with over support for A majority The option of to respondentcreates indicated a permanent a willingness shared zone was to narrowly support preferred the with creation 35%, over support of a shared zone on the for temporary temporary closures on weekends and for special events 34%. 28% of respondents did not support Esplanade. closures on weekends and for special events 34%. 28% of respondents did not support the part closure. the part closure. The option to create a shared permanent zone was narrowly preferred 35%, with over support for temporary part closures closureon weekends of and thefor special esplanade events 34%. to 28% traffic of respondents did not support PART CLOSURE OF THE ESPLANADE TO TRAFFIC the part closure. 6404 out of 6446 people answered this ques:on

PART CLOSURE OF THE ESPLANADE TO TRAFFIC 6404 SUPPORT out CREATING of 6446 A people PERMANENT answered SHARED ZONE this ques:on 35%

SUPPORT TEMPORARY CLOSURES 34% SUPPORT CREATING A PERMANENT SHARED ZONE 35% DO NOT SUPPORT 28% SUPPORT TEMPORARY CLOSURES 34% OTHER 13% DO NOT SUPPORT 28% 0% 5% 10% 15% 20% 25% 30% 35% 13% OTHER

0% 5% 10% 15% 20% 25% 30% 35%

017 21

21 OUR VISION QUESTIONS

Q12: What are the three things most important to you to ensure our region meets the needs of the community now future? and into the

Environment, livability and sustainability were rated as the top three important things for Cairns to focus to on meet the needs of the community now and into the future.

What are the three things most important to you to ensure our Q12 Environment (38%), liv eability (37%) and sustainability (37%) were rated as the top three things to region meets the needs of the community now and into the future? focus on by more than a third of people.

Safety Environment, (32%) livability and and transport sustainability (30%) were rated were as amongst the top three the important top three things for things for just under a third of respondents.Cairns to focus on to meet the needs of the community now and into the future.

And Environment the (38%), economy liveability (26%) (37%) and was sustainabilityof rated as one the (37%) top were three rated as things the top three by things just to focus more than a quarter. on by more than a third of people. Breaking down the results into age brackets, it becomes clearer that the top issues have strong Safety (32%) and transport (30%) were amongst the top three things for just under a third of respondents. support across all demographics, with all but one group listing environment in their top three issues. And the economy (26%) was rated as one of the top three things by just more than a quarter. For residents aged between -­‐ 75 84, neither environment or sustainability made their top three, with respondents Breaking down the identifying results into age liveability, brackets, it becomes transport clearer and that the safety top issues as have their strong key support priorities. Safety was also a key priority across all demographics, for those with aged all but one-­‐ between 65 74. group listing For environment young people, transport in their top three was issues. marked as a key priority being the third issue for those under 18. For residents aged between 75-84, neither environment or sustainability made their top three, with respondents identifying liveability, transport and safety as their key priorities. Safety was also a key priority for those aged between 65-74. For young people, transport was marked as a key priority being the third issue for those under 18. Top 3 Things to Focus on Now and top 3 things to focusInto on Now the & in the Future future

% OF RESPONDENTS -­‐ 5 10 15 20 25 30 35 40

Environment 38 37 Sustainability 37 32 Transport 30 26 Waste, water and energy 21 15 Educakon 15 12 Connected and accessible 11 8 Efficiency 5 4 Other 2 1 Cleanliness 1

22

018 Q13: Which images best match your vision for the Cairns Region? Q13 Which images best match your vision for the Cairns Region? RespondentsRespondents preferred preferred images images of Cairns of Cairns reflecting reflecting its natural its assets, natural green assets, and open green and open spaces, its spaces, its destination dandestination lifestyle, and as well lifestyle, as connected as well public transport. as connected public transport.

The survey included a number of images for respondents to select which reflected their vision for Cairns. The They survey could choose included up to 3 images. a number of images for respondents to select which reflected their vision for Cairns. They could choose up to 3 images. Of the 6 most common images chosen, 5 related to Cairns’ lifestyle and natural assets, with 37% of Of respondents the 6 choosing most the common images “protected chosen, rainforest 5 related andCairns’ to reef for lifestyle locals and and visitors natural to enjoy”. assets, Public transport with 37% of respondents was the secondchoosing most common the “protected image selected. rainforest and reef for locals and visitors to enjoy”. Public transport was the second most common image selected.

Responses preferred Preferred images for the Images vision of of cairns the Vision for Cairns

% OF RESPONDENTS WHO SELECTED THE IMAGE 0 5 10 15 20 25 30 35 40

Protected rainforest and reef for locals and visitors to enjoy 37 26 Green, open spaces 25 24 Relaxed lifestyle 23 22 Growing industries 20 17 Tropical urbanism and innovakve development types 16 12 Tradikonal housing types 11 10 Respected and celebrated indigenous culture 9 5

23

019 Q14: Which of these statements do you think describes our region's current strengths? A region noted for its natural assets and relaxed lifestyle, with an economy led by tourism and with a vibrant events and activities . base Q14 Which of these statements do you think describes our region’s current strengths? Half A region of noted the for its respondents natural assets believed and relaxed Cairns’ lifestyle, strength with an was economy its led green, by tourism tropical, natural assets (49%), followed and with a by vibrant 38% events who and cited activities its base. relaxed lifestyle (38%) and tourism destination (36%). 28% believe the economy was led by tourism, and a quarter (24%) believed Cairns’ strength was based on its events Half of the respondents believed Cairns’ strength was its green, tropical, natural assets (49%), followed and activities. by 38% who cited its relaxed lifestyle (38%) and tourism destination (36%). 28% believe the economy Technology, was led by tourism, public and a transport, quarter (24%) education, believed Cairns’ medical strength services, was based on traffic its events and and activities. a diverse economy were not seen as strengths by the vast majority of respondents, with each strength being rated by 7% or Technology, public transport, education, medical services, traffic and a diverse economy were not seen as fewer. strengths by the vast majority of respondents, with each strength being rated by 7% or fewer.

CURRENT STRENGTHS CURRENT STRENGTHS

% OF RESPONDENTS 0 5 10 15 20 25 30 35 40 45 50

A A green, green, tropical tropical region region that values that our natural values assets our natural assets 49 A relaxed region, where you can wear short sleeves A relaxed region, where you can wear short sleeves and 38 sandals and and sandals be and taken be taken seriously seriously A A region region tourists tourists want to want visit to visit 36

An An economy economy led by led tourism by tourism 28 A vibrant region with events and activities A vibrant region with events and ackvikes for the whole 24 community for the whole community A region that knows hot to survive and A region that knows how to survive and recover from 19 natural recover disaster from natural disaster A region that has clean air and waterways, A region that has clean air and waterways, sustainable 14 energy sustainable and energy waste and waste resource resource recovery recovery A region where traffic moves and makes it easy for locals and A region where traffic moves and makes it easy for locals 7 and tourists tourists to get to get to to their their destination desknakon A region with excellent medical serives and expertise A region with excellent medical services and experkse 6

A region with a diverse economy A region with a diverse economy 5

A region with quality education from prep tertiary A region with quality educakon from prep to terkary 5 A Smart region that uses technology solutions to support a A Smart region that uses technology solukons to support 4 a liveable, liveable, vibrant, vibrant, productive produckve and sustainable and sustainable A A region region well well connected connected by public by transport public transport 2 A region with the technology that makes it possible to A region with the technology that makes it possible to 2 compete compete on on the the national nakonal and and global market global market

24

020 Q15: Which of these statements do you want to describe our region's strengths in 10 years’ time?

Respondents wanted Cairns’ future strengths natu to remain its ral assets and its vibrant events and activities , base but with a diverse economy; traffic; flowing where the region’s sustainability is evidenced in its clean air and waterways, sustainable energy and waste resource recovery; and a Smart region that uses technology t to support i s lifestyle, community and economy. Q15 WhichIn of 10 these years’ statements time, do respondents wanted you want Cairns to describe to improve our region’s its economic diversity and use of strengths in 10 years’ time? technology. Respondents wanted Cairns’ future strengths to remain its natural assets and its vibrant events and activities base, but with a diverse economy; flowing traffic; where the region’s sustainability is evidenced in its clean air and waterways, sustainable energy and waste resource recovery; and Responsesa Smart region that uses technology to support its lifestyle, community and economy. Respondents were asked to list their top three choices for what they viewed as the region’s strengths In 10 years’ in 10time, years respondents’ time. wanted Cairns to improve its economic diversity and use of technology.

Almost Respondents half of were the asked respondents to list theirwanted top three Cairns’ choices stren forgth whatto they be its viewed green, as the tropical, region’s strengths natural assetsin 10 (47years’%), time. followed 8% by 2 who wanted a diverse economy. Almost a quarter wanted a vibrant region with event s and activities (24%) and a region that has clean air and waterways, sustainable energy Almost half of the respondents wanted Cairns’ strength to be its green, tropical, natural assets (47%), and followed waste by 28% resourcwhoe wanted recovery a diverse (23%) economy. Almost a quarter wanted a vibrant region with events and activities (24%) and a region that has clean air and waterways, sustainable energy and waste One in five people wanted Cairns to become a Smart region that uses technology solutions to resource recovery (23%) support a liveable, vibrant, productive and sustainable community (20%), and an equal proportion wanted One in five Cairns people wanted to Cairns have to moving become a traffic (20%). Smart region that uses technology solutions to support a liveable, vibrant, productive and sustainable community (20%), and an equal proportion wanted Cairns to An have ecomovingnomy traffic led (20%). by tourism was nominated by just 4% of people as a future strength. An economy led by tourism was nominated by just 4% of people as a future strength.

FUTURE STRENGTHS FUTURE STRENGTHS

% OF RESPONDENTS 0 5 10 15 20 25 30 35 40 45 50

A green, A green, tropical tropical region region that values that our natural values assets our natural assets 47 A A region region with with a diverse a economy diverse economy 28 A vibrant region with events and activities A vibrant region with events for the whole and community ackvikes for the whole 24 A region that has clean air and waterways, A region sustainable that energy has clean and waste air resource and recovery waterways, sustainable 23 A region with the technology that makes it possible to compete on the national and global market 20 A region where traffic moves and makes it easy for locals and A Smart region that tourists uses to get to technology their destination solukons to support 20 A Smart region that uses technology solutions to support a A region liveable, with vibrant, excellent productive medical and sustainable services and experkse 18 A region with excellentA medical region serives tourists and expertise want to visit 18 A relaxed region, where A region you tourists can want to wear visit short sleeves and 16 A relaxed region, where you can wear short sleeves A region and well sandals connected and be taken by seriously public transport 15 A region A with region well quality connected educakon by public transport from prep to terkary 10 A region A region with with quality the education technology from prep that to tertiary makes it possible to 9 A region that knows hot to survive and A region that knows recover how from natural to survive disaster and recover from 9 An An economy economy led led by tourism by tourism 4

25 021 Responses – Current vs Future Strengths

By comparing current and future strengths, there is a notable shift in perceived versus desired strengths.Responses – Current vs Future Strengths By comparing current and future strengths, there is a notable shift in perceived versus desired strengths. Cairns’ green, tropical region that values natural assets remains the highest priority. Cairns’ green, tropical region that values natural assets remains the highest priority. The greatest increase in ranking was in the region’s economy. A diverse economy increased from the th nd 10The greatest highest increase to the 2 in highest ranking was ranking in the region’s strength economy. (up A diverse from economy 5% increased of respondents from the Smart to 28%). Being a 10th Region highest to that the 2nd used highest ranking technology strength increased (up from from 12th to 5% of 6th respondents (up from to 28%). 4% Being to 20%). a Smart Region that used technology increased from 12th to 6th (up from 4% to 20%). Tourism was deprioritised as a strength, moving from the 4th most nominated strength to the least nominated Tourism was deprioritised (down from as a strength, 28% to 4%). Of moving the from four the 4th strengths most nominated that strength fell by more than to 5 the least positions, two were nominated related (down from to 28% tourism. to 4%). Of the four strengths that fell by more than 5 positions, two were related to tourism.

currentCURRENT STRENGTHS vs STRENGTHS FUTURE STRENGTHS VS FUTURE STRENGTHS

An economy led by tourism 4 An economy led by tourism 28 A vibrant region A vibrant with region with events events and and activities ackvikes for the whole 24 community for the whole community 24 A A Smart Smart region region that uses that technology uses solutions technology to support solukons a to support 20 a liveable, liveable, vibrant, vibrant, productive produckve and sustainable and sustainable 4 A relaxed A relaxed region, region, where where you can you wear can short sleeves wear short sleeves and 16 sandals and and sandals be and taken be taken seriously seriously 38 A region A region with with the technology the technology that makes it that possible makes to it possible to 9 compete compete on the on the national nakonal and and global market global market 2 A region with quality education from prep tertiary 10 A region with quality educakon from prep to terkary 5 A region with excellent medical serives and expertise 18 A region with excellent medical services and experkse 6 A region with a diverse economy 28 A region with a diverse economy 5 A A region region where traffic where moves traffic and makes moves it easy and for locals makes and it easy for locals 20 and tourists tourists to get to get to to their their destination desknakon 7 A region well connected by public transport 15 A region well connected by public transport 2

A region tourists want to visit 18 A region tourists want to visit 36 A region that A region knows that knows how hot to to survive survive and and recover from 9 natural recover disaster from natural disaster 19 A region that A region has that clean has clean air air and waterways, and waterways, sustainable 23 energy sustainable and energy waste and waste resource resource recovery recovery 14 A green, tropical region that values our natural assets 47 A green, tropical region that values our natural assets 49

0 5 10 15 20 25 30 35 40 45 50

CURRENT STRENGTHS FUTURE STRENGTHS (% OF RESPONDENTS)

26

022 CURRENT STRENGTHS FUTURE STRENGTHS Change Rank Rank in Rank

1 A green, tropical region that values our 1 A green, tropical region that values our natural assets natural assets

2 A relaxed region, where you can wear short 2 A region with a diverse economy +8 sleeves and sandals and be taken seriously

3 A region tourists want to visit 3 A vibrant region with events and +2 activities for the whole community

4 An economy led by tourism 4 A region that has clean air and waterways, sustainable energy and waste resource +3 recovery

5 A vibrant region with events and activities 5 A region where traffic moves and makes +3 for the whole community it easy for locals and tourists to get to their destination

6 A region that knows how to survive and 6 A Smart region that uses technology recover from natural disaster solutions to support a livable, vibrant, +6 productive and sustainable community

7 A region that has clean air and waterways, 7 A region with excellent medical services sustainable energy and waste resource and expertise +2 recovery

8 A region where traffic moves and makes it 8 A region tourists want to visit -5 easy for locals and tourists to get to their destination

9 A region with excellent medical services 9 A relaxed region, where you can -7 and expertise wear short sleeves and sandals and be taken seriously

10 A region with a diverse economy 10 A region well connected by +3 public transport

11 A region with quality education 11 A region with quality education from prep to tertiary from prep to tertiary

12 A Smart region that uses technology 12 A region with the technology that makes solutions to support a livable, vibrant, it possible to compete on the national +2 productive and sustainable community and global market

13 A region well connected by public 13 A region that knows how to survive -7 transport and recover from natural disaster

14 A region with the technology that makes 14 An economy led by tourism -10 it possible to compete on the national and global market

023 Responses – Strengths by Age Group

An analysis by age shows the similarity across the age groups of the ranking of current strengths for Cairns. The following table shows the ranking by respondents in that age category. Where the same number of responses were recorded in an age group for multiple strengths, then those strengths received the same ranking.

Due to the number of age groups, as well as the large number of options, it is important to note that in some age groups, the responses per answer can be as low at 0 and 1.

RANK RANK RANK RANK RANK RANK RANK RANK RANK BY BY BY BY BY BY BY BY BY ALL UNDER 18-24 15-34 35-44 45-54 55-64 65-74 75-84 OVER 18 85

A green tropical region that values our natural assets 1 1 1 1 1 1 1 1 1 2

A relaxed region, where you can wear short sleeves and sandals and be taken seriously 2 2 2 2 2 3 3 2 2 1

A region tourists want to visit 3 4 4 3 3 2 2 3 3 3

An economy led by tourism 4 2 3 4 4 4 4 5 6 12

A vibrant region with events and activities for the whole community 5 6 5 5 5 5 5 6 8 6

A region that knows how to survive and recover from natural disaster 6 5 6 6 6 6 6 4 6 4

A region that has clean air and waterways, sustainable energy and waste resource recovery 7 7 7 7 7 7 7 7 4 4

A region where traffic moves and makes it easy for locals and tourists to get to their destination 8 8 8 8 8 8 8 9 10 8

A region with excellent medical services and expertise 9 13 8 12 12 11 10 8 5 6

A region with a diverse economy 10 9 11 10 11 8 9 11 12 8

A region with quality education from prep to tertiary 11 12 13 11 9 12 12 10 9 10

A Smart region that uses technology solutions to support a liveable, vibrant, productive and sustainable community 12 9 11 9 10 10 11 12 13 12

A region well connected by public transport 13 9 10 14 14 13 13 13 11 10

A region with the technology that makes it possible to complete on the national and global market. 14 14 14 13 13 14 14 14 14 14

024 Responses - Strengths for Future by Age Group

An analysis by age shows similarity across the age groups in ranking future strengths for Cairns across most of the strengths.

However, prioritisation was different for a few of the strengths.

Younger people (aged 24 and under) are less likely to prioritise a diverse economy, as are those aged 75-84. Older people were much less likely to prioritise a smart region. Older residents were more likely to prioritise medical services, public transport and having a relaxed lifestyle.

RANK RANK RANK RANK RANK RANK RANK RANK RANK BY BY BY BY BY BY BY BY BY ALL UNDER 18-24 15-34 35-44 45-54 55-64 65-74 75-84 OVER 18 85

A green tropical region that values our natural assets 1 1 1 1 1 1 1 1 1 1

A region with a diverse economy 2 13 9 3 2 2 2 2 8 2

A vibrant region with events and activities for the whole community 3 7 3 2 3 3 3 7 9 5

A region that has clean air and waterways, sustainable energy and waste resource recovery 4 5 2 4 4 4 4 6 7 5

A region where traffic moves and makes it easy for locals and tourists to get to their destination. 5 4 7 6 6 6 6 5 3 5

A Smart region that uses technology solutions to support a liveable, vibrant, productive and sustainable community 6 3 4 5 5 5 8 9 12 10

A region with excellent medical services and expertise 7 10 8 7 8 8 7 3 2 2

A region tourists want to visit 8 8 6 7 7 7 5 8 5 11

A relaxed region, where you can wear short sleeves and sandals and be taken seriously 9 6 12 9 9 10 9 4 4 2

A region well connected by public transport 10 2 5 11 10 9 10 10 6 5

A region with quality education from prep to tertiary 11 9 10 10 11 13 13 12 11 13

A region with the technology that makes it possible to compete on the national and global market 12 11 11 12 12 11 12 13 12 11

A region that knows how to survive and recover from natural disaster 13 12 13 13 13 12 11 11 10 5

An economy led by tourism 14 14 14 14 14 14 14 14 14 14

025 Q16: Which complex question would you most like Cairns to tackle?

Future-­‐proofing the economy from shocks to tourism was considered the most important complex question to tackle by respondents, half the followed by making the most of renewable energy.

Future-­‐proofing the economy was considered the most important complex question across all age groups.

Making the most of renewable energy was considered the 2nd most important complex question by all age groups except those 65-­‐74 who rated it as the 5th most important question behind future proofing, then agricultural land, in competing a global and market, keeping young people and talent in Cairns. Those -­‐ aged 55 64 rated renewable energy se a clo third behind -­‐ future proofing and Q16 Which complex questioncompeting would you in a most global like market. Cairns to tackle? Younger respondents were more likely to choose the complex question of how to keep young Future-proofing the economy people from shocks and talent to tourism in Cairns, was with consideredrd it ranking 3 by those the aged 25-­‐34.most important complex

question to tackle by half the Responsesrespondents, followed by making the most of renewable energy. 6284 out 6446 of people answered this question

Future-proofing the complex questionsComplex to Quescons tackle to Tackle economy was considered

the most important % OF RESPONDENTS complex question across 0 5 10 15 20 25 30 35 40 45 50 all age groups. How can we future-proof our economy and How can we future-­‐proof our economy and protect it from 50 protectshocks it to from tourism? shocks to tourism How do we make the most of Making the most of How do we make the most of renewable energy 37 renewableresources? energy resources renewable energy was How do we keep compete on the global market How do we compete on the global market while keeping 33 considered the 2nd our while local keeping lifestyle? our local lifestyle How do we keep our young people and best How do we keep our young people and best talent in 31 most important complex Cairns? talent in Cairns How do we preserve our agricultural lands for question by all age groups How do we preserve our agricultural lands for the future 28 thewhile future providing while providing housing? housing except those 65-74 who WhatWhat do we do need we to need do to be to an do innovative to be region an innovakve region that 25 rated it as the 5th most thatmakes makes the the most most of out changing of technology changing technology? important question OtherOther 5

behind future proofing, then agricultural land, competing in a global Complex Quescon by Age market, and keeping complex questions by age young people and talent in Cairns. Those aged 55-64 How do we make the most of rated renewable energy a renewable energy resources How do we make the most of renewable energy close third behind future- resources? What do we need to do to be an innovative region proofing and competing in that makes the most of changing technology What do we need to do to be an innovakve region that 30 a global market. makes the most out of changing technology?

How can we future-proof our economy and Younger respondents were How can we protect future-­‐proof it from shocks our to tourism economy and protect it more likely to choose the from shocks to tourism? complex question of how How do we preserve our agricultural lands for How do we the preserve future while our providing agricultural housing lands for the future to keep young people and while providing housing?

talent in Cairns, with it How do we keep compete on the global market ranking 3rd by those aged How do we while compete keeping on our the local global lifestyle market while keeping our local lifestyle? 25-34. How do we keep our young people and best How do we keep our talent young in people Cairns and best talent in Cairns?

0 500 1000 1500 2000 2500 3000 3500

18-­‐ 18 -­‐ 24 25 -­‐ 34 35 -­‐ 44 45 -­‐ 54 55 -­‐ 64 65 -­‐ 74 75 -­‐ 84 85+

026

31 OUR COUNCIL QUESTIONS OUR COUNCIL QUESTIONS Q17: What is your overall satisfaction with the Council’s performance?

Q17 What is your overallOUR satisfactionThe COUNCIL majority with of residents QUESTIONS the are Council’s satisfied performance? with the performance of Cairns Regional Council The majority of residents are satisfied with the performance of Cairns Regional Council Q17: What OVERALL is your overall SATISFACTION satisfaction with WITH the Council’s COUNCIL performance? A clear majority of The 6345 majority of residents out are of satisfied 6446 with the people performance of answered this Cairns Regional Council overall satisfaction with council respondents said they quescon were satisfied with the OVERALL SATISFACTION WITH COUNCIL performance of Cairns 6345 out of 6446 people answered this 22% Regional Council, with 5***** quescon 18% almost two thirds (64%) 16% 6****** 16% giving Council an above 22% 5***** 6% 18% average rating of 6 stars 3*** 6% 16% are more. 18% gave 6****** 5% 16% 9********* 5% 6% Council a rating of 5 3*** 3% 6% stars. The remainder 2** 2% 5% 9********* 5% (18%) gave a below 0% 3% 5% 10% 15% 20% 25% 2** 2% average rating of 4 stars 0% 5% 10% 15% 20% 25% or less. A clear majority of respondents said they were satisfied with the performance of Cairns Regional Council, with almost two thirds (64%) giving Council an above average rating of 6 stars are more. A clear majority of respondents said they were satisfied with the performance of Cairns Regional 18% gave Council a rating of 5 stars. The remainder (18%) gave a below average rating ars of 4 st or Council, with almost two thirds (64%) giving Council an above average rating of 6 stars are more. less. 18% gave Council a rating of 5 stars. The remainder (18%) gave a below average rating ars of 4 st or less. Q18: What is your overall rating for your interactions with Council? What is your overallQ18: rating What for your is interactions your overall with rating Council? for your interactions with Council? Q18 A majority of residents gave positive feedback on their interactions with Council A majority of residents gave positiveA majority feedback of on residents gave their interactions positive feedback with Council on their interactions with Council

More than half (58%) OVERALL RATING FOR INTERACTIONS WITH COUNCIL overall6345 OVERALL out RATING rating of 6446 FOR for people INTERACTIONS interactions answered this ques:on WITH COUNCIL with council rated their interactions 6345 out of 6446 people answered this ques:on with Council as above 5***** 23% average (6 stars or 5***** 23% 16% more), with almost a 8******** 8******** 16% 16% quarter (23%) providing 7******* 7******* 16% 6****** 6****** 13% 13% a 5 star-rating. Only 19% 10********** 10********** 7% 7% gave Council a rating of 9********* 9********* 6% 6% less than 5 stars. 4**** 4**** 6% 6% 5% 3*** 3*** 5% 1* 5% 1* 5% 2** 3% 2** 3% 0% 5% 10% 15% 20% 25% 0% 5% 10% 15% 20% 25%

More than half (58%) rated their interactions with Council as above average (6 stars or more), with More almost than a quarter half (58%) (23%) rated providing a 5 star-­‐rating. their Only interactions 19% gave with Council Council a rating as above average (6 stars or more), of less than 5 stars. with almost a quarter (23%) providing a 5 star-­‐rating. Only 19% gave Council a rating of less than 5 stars.

32 32

027 Q19 What cultural activities and facilities does Council provide well for today?

Local residents believe CairnsQ19: Regional What cultural Council excels activities at hosting and facilities festivals and does events. Council provide well for today? Local residents believe Cairns Regional Council excels at hosting festivals and events. Two thirds of WHAT CULTURAL ACTIVITES AND FACILILTIES DOES COUNCIL PROVIDE WELL FOR respondents (67%) whatTODAY cultural activities facilities believe Council excels in does6345 out council of 6446 people provide answered this ques:on well for today hosting good festivals and events. 39% gave 67% Council credit for its FESTIVALS AND EVENTS work with Performing 39% Arts (Music, Theatre and PERFORMING ARTS -­‐ Music, Theatre and Dance Dance). FACILITIES AND VENURES FOR CULTURE AND THE ARTS 30%

INDIGENOUS CULTURAL ACTIVITIES 22%

ART EXHIBITIONS AND PUBLIC ART 22%

PRESERVING BUILT AND NATURAL CULTURAL HERITAGE 14%

0% 10% 20% 30% 40% 50% 60% 70%

Q20: Two What thirds of cultural respondents activities believe (67%) Council and facilities excels in would hosting good you festivals like 39% and events. to see Council focus on by 2020?gave Council credit for its with work Performing Arts (Music, Theatre and Dance). Q20 What cultural activities and facilities would you like to see Council focus on by 2020? Respondents wanted Council to focus on festivals and events and the performing arts, but saw an Respondents wanted Councilopportunity to focus for on festivals Council to and events provide more work on and preserving the performing the built arts, and but natural saw an cultural heritage. opportunity for Council to provide more work on preserving the built and natural cultural heritage.

Responses A vast majority of WHAT CULTURAL ACTIVITES AND FACILILTIES WOULD YOU LIKE TO SEE COUNCIL respondents (62%) said whatFOCUS ON cultural BY 2020 activities facilities they would like to see would6343 out of you 6446 like people council answered this ques:on focus on by 2020 Council continue to focus on festivals and events FESTIVALS AND EVENTS 62%

by 2020. PERFORMING ARTS -­‐ Music, Theatre and Dance 50%

This was followed by PRESERVING BUILT AND NATURAL CULTURAL HERITAGE 36% Performing Arts (Music, FACILITIES AND VENURES FOR CULTURE AND THE ARTS 30% Theatre and Dance) and Facilities and Venues for ART EXHIBITIONS AND PUBLIC ART 21% 33 Culture and the Arts. INDIGENOUS CULTURAL ACTIVITIES 17%

LITERATURE 9%

0% 10% 20% 30% 40% 50% 60% 70%

A vast majority of respondents (62%) said they would like to see Council continue to focus on festivals and events by 2020.

This was followed by Performing Arts (Music, Theatre Dance) and and Facilities and Venues for Culture and the Arts.

028

34 Q21 What is your preferred way to receive information about Council’s activities, decisions or community engagement opportunities? Q21: Cairns What residents is prefer your to learn preferred about Council way news to and receive opportunities information through multiple about Council’s activities, decisions channels, with or newspaper community or an e-newsletter engagement the most opportunities? popular choices.

On average, respondents chose more than two preferred methods of communication. Cairns residents prefer to learn about Council news and opportunities through multiple channels, Across the group, 43% want information via the newspaper, 37% of respondents want an with newspaper or an e-­‐newsletter the most popular choices. e-newsletter, closely followed by television (35%), Facebook (34%) and Council’s website (32%). Responses

PREFERRED METHOD OF COMMUNICATION preferred6337 out of method 6446 people of communication answered this ques:on

NEWSPAPER 43%

eNEWSLETTER 37%

TELEVISION 35%

FACEBOOK 34%

COUNCIL WEBSITE 32%

RADIO 26%

OTHER SOCIAL MEDIA 7%

OTHER 3%

0% 5% 10% 15% 20% 25% 30% 35% 40% 45%

On average, respondents chose more than two preferred methods of communication.

Across the group , 43% want information via er, the newspap 37% of respondents want an e-­‐ newsletter, closely followed television by (35%), Facebook (34%) and Council’s website (32%).

029 35 Q22: What is your gender?

More women than men completed the survey.

PARTICIPATION BY GENDER 6337 out of 6446 people answered this ques:on

57% FEMALE

43% Q22 What is your gender? 57%MALE FEMALE 43% MALE

0% 10% 20% 30% 40% 50% 60%

Q23: Which age bracket are you in?

Participation was spread across the age groups, with the highest proportion aged in their 40s (with Q23 Which age bracket are you25% in? aged 45-­‐54 and 21% aged 35-­‐44).

Participation was spread respondentsRESPONDENTS BY AGE by BRACKED age bracket across the age groups, with 6337 out of 6446 people answered this ques:on the highest proportion aged in their 40s (with 25% aged 45-­‐54 23% 45-54 and 21% aged 35-44). 35-­‐44 21% 55-­‐64 19%

25-­‐34 15%

55-­‐64 15%

65-­‐74 13%

75-­‐84 3%

18-­‐ 3%

85+ 0%

0% 5% 10% 15% 20% 25%

36 Q24 Do you own a property in the Cairns region? Homeowners turned out in force to take part in the Our Cairns survey. 78% of all PROPERTY OTHER survey respondents indicated 78% OWNER 22% they owned property within the Cairns region.

Q25 Do you have children living at home? A majority of responses were received from residents who do not have children living at home. 60% of those who took 60% NO 40% YES part in the survey said they did not have children living with them at home.

030