Pointsec Mobile Symbian
OS (S60) 3.3.6
Release Notes 5 September 2010
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Important Information
Latest Version The latest version of this document is at: http://supportcontent.checkpoint.com/documentation_download?ID=11552 For additional technical information, visit the Check Point Support Center (http://supportcenter.checkpoint.com).
Revision History Date Description
5 September 2010 First release of this document
Feedback Check Point is engaged in a continuous effort to improve its documentation. Please help us by sending your comments (mailto:[email protected]?subject=Feedback on Pointsec Mobile Symbian OS (S60) 3.3.6 Release Notes).
Contents
Important Information ...... 3 Introduction ...... 5 What's New ...... 5 New Devices ...... 5 Resolved Issues ...... 5 Supported Devices ...... 6 3rd-party Software ...... 7 Push Email and Temporary Encryption ...... 7 Untested Software ...... 8 System Requirements ...... 8 Disk and Memory Space ...... 8 Operating Systems and Software ...... 8 Compatibility between Releases ...... 8 General Recommendations ...... 9 Consider Usability ...... 9 Let Operations Complete ...... 9 Unlock Pointsec Mobile ...... 9 Be Carefule When Defining Encryption...... 9 Consider Memory Card Tips ...... 9 Known Issues in This Release ...... 10
New Devices
Introduction
Welcome to Pointsec Mobile Symbian OS (S60) version 3.3.6. This enterprise-grade remote-access client gives Nokia Series 60 3rd Edition devices real-time data encryption. This document explains new features and functions in this release, resolved issues and system requirements.
What's New New Devices Newly supported device in this version: Nokia 6730 Classic
Resolved Issues
ID Description
00454649 "Unknown number" showed when calling through call logs.
Introduction Page 5
Resolved Issues
Supported Devices
These are the devices and operating systems that are supported at the time of the release of Pointsec Mobile Symbian OS (S60) 3.3.6. This list can change. The current list of supported devices is on our website (http://www.checkpoint.com/supportedhandhelds/). Device Recommended phone software (firmware) version
Nokia E50 06.28.3.0 or later
Nokia E51 100.34.20
Nokia E52 022.009 or later
Nokia E60 2.0618.06.05 or later
Nokia E61
Nokia E61i 1.0633.22.05
Nokia E62 2.06.18.06.17 or later
Nokia E63 100.21.110
Nokia E65 1.0633.18.01
Nokia E66 200.21.118 or later
Nokia E70 2.0618.07.09 or later
Nokia E71 200.21.118 or later
Nokia E71x 03.27 or later
Nokia E72 022.007 or later
Nokia E75 110.48.125 or later
Nokia E90 210.34.75
Nokia N80 4.0632.0.38 or later
Nokia N81 10.0.035
Nokia N81 8GB 11.0.045
Nokia N82 11.0.117
Nokia N93i 11.0.009
Nokia N95 12.0.13 or later
Nokia N95 8GB 15.0.015
Nokia N97 11.0.021 or later
Nokia N97 mini 10.0.020 or later
Supported Devices Page 6
3rd-party Software
Device Recommended phone software (firmware) version
Nokia 6110 Navigator 03.51
Nokia 6730 Classic 021.009 or later
Nokia 6121 Classic Latest firmware
Nokia 6124 04.34
We recommend that you upgrade to the latest ROM available from your phone manufacturer.
3rd-party Software Pointsec Mobile Symbian OS (S60) 3.3.6 operates with these 3rd-party products: F- Secure Mobile Security 4.0 (13511) Mail for Exchange 2.7 and 2.9 Nokia Intellisync Mobile Suite 7.0 - 9.0 is supported under the conditions described in the "Push Email" section Sybase iAnywhere OneBridge 5.50 (17094) SEVEN Always-On Mail 5.0.20 Trend Micro Mobile Security 5.0 (1050)
Push Email and Temporary Encryption On devices with the necessary firmware and policy configuration,you can be notified of incoming email even when Pointsec is in a locked state. The Enable screen lock setting must be set to Yes. In the Pointsec Mobile About box, look for the text "Push email is supported". The Temporary Encryption function is supported on the same devices as the Push Email function. For a description of the temporary encryption function, see the Administrator’s Guide delivered with the product. These devices using the recommended software version support Push Email and Temporary Encryption: E90 E71 E71x E72 E75 E66 E63 E51 E51-2 E52
Supported Devices Page 7
Untested Software
Untested Software We do not recommend the installation of untested software because this may compromise Pointsec Mobile's functionality or produce unwanted behavior in the device. These are examples of possible issues with untested software: The software may be denied access to encrypted files. Pointsec Mobile must close most applications when locking, and untested software may not handle restart properly. The software may create files that unintentionally become encrypted. A common example is .txt files used for logging. Unintentionally encrypted files may prevent the software from working properly, but can be worked around by placing the folder containing such files on the exclusion list.
System Requirements
To install Pointsec Mobile on a device, you must have a working synchronization connection between the Symbian device and a PC.
Disk and Memory Space
On the: Space
Administrator’s workstation Minimum 5 MB
Device Minimum 0.5 MB
Operating Systems and Software
On the: Space
Administrator’s workstation Microsoft Windows 2000 Professional or XP Professional Vista is supported in Pointsec Administration Console 1.3 Synchronization software Pointsec Administration Console 1.1.1 or later (See Pointsec Administration Console Release Notes)
Device Nokia S60 3rd Edition Synchronization software
Compatibility between Releases You can upgrade from Pointsec for Symbian OS (S60 3rd Ed.) 3.x to Pointsec Mobile Symbian OS (S60) 3.3.6. You cannot upgrade from Pointsec Mobile Symbian OS (S60) 3.3.1 to version 3.3.2 on E66 pr2 and E71 pr2 devices. You must remove version 3.3.1 before installing version 3.3.2.
System Requirements Page 8
Consider Usability
General Recommendations
Always use the documented procedures for installing, upgrading, and removing Pointsec Mobile.
Consider Usability Before deploying to large numbers of users, we recommend that you test each new profile for usability. While Pointsec Mobile is a powerful, flexible security tool, it does not warn if security settings are likely to make the device difficult to use. If you need help reaching the optimum balance between security and user experience for your organization, please contact your Check Point representative.
Let Operations Complete When installing, upgrading or uninstalling Pointsec Mobile, do not switch the device off manually until the operation is complete.
Unlock Pointsec Mobile Make sure that Pointsec Mobile is unlocked before initiating installation or removal of other applications on a Pointsec Mobile-protected device.
Be Carefule When Defining Encryption When defining encryption inclusion lists: Do not add C:\ to the list. If you do, you risk encrypting programs and utilities so that they do not function correctly. Ensure that Pointsec Mobile does not encrypt files or folders needed by any unsupported applications you may have chosen to use. If you are uncertain, try adding relevant files and folders to the exclusion list, or test using the Relaxed and Typical predefined sets.
Consider Memory Card Tips Do not configure the setting Require encrypted memory cards to Yes in the install settings if users will need to run applications from their memory cards. Do not switch off power to the device when encrypting or decrypting a memory card. Do not run anti-virus scans when: Pointsec Mobile is locked. Encrypting/decrypting cards. Creating a back-up. (Automatic scans should be disabled.)
General Recommendations Page 9
Consider Memory Card Tips
Known Issues in This Release
ID Short Description
N/A Upgrade not possible on E66 pr2 and E71 pr2 devices
00512739 Backup and restore to memory card only
00503905 On N97 devices: Memory card encryption supported on internal card only
00454654 Interoperability problem with Kaspersky Mobile Security
00453907 Problem using WLAN in offline mode
00397636 The mail application closes when an attachment is added
00397470 Mp3 files not encrypted when in use
00396600 Inconsistent Mail for Exchange behavior when synchronizing
00396288 Text display problems in some Pointsec Mobile dialog boxes accessed from the Pointsec Administration Console
00396088 Using an encrypted audio file for a ring tone does not work correctly
00394551 Locking Pointsec Mobile causes certain applications to terminate unexpectedly
00395933 A Mail for Exchange email is marked as read upon user access when Pointsec Mobile is in locked state
00395275 Restart needed if memory full when removing Pointsec
00390374 Decryption of multiple memory cards not possible when removing Pointsec Mobile
455917 The Pointsec Mobile Symbian OS (S60) Administration Guide says: "Upgrading Pointsec Mobile entails copying the Pointsec_s60v3.sis file and the InstProf.PPP file from the Install Set folder to the C:\Data\Others folder on your device." This information is obsolete. InstProf.PPP is no longer used during upgrade.
Third-Party Issues This section contains information on issues that are not Pointsec Mobile related. ID Information
00396918 Due to issues with backup and restore functionality on the S60 3rd Ed. platform and Nokia PC Suite, Pointsec Mobile is not reliably restored after a backup 00512739 operation. To avoid adverse consequences backup and restore is not supported at all by Pointsec Mobile.
Known Issues in This Release Page 10
Consider Memory Card Tips
ID Information
00396580 If you are using OneBridge DM and need to send out a Pointsec Mobile update profile, you must set the trigger for the update action in the OneBridge DM server to run when device connects, but only once every ... to a large value, for example, 1 year. The files should then be transferred only once (in this case, once every year). Otherwise, OneBridge DM sends out the same update profile repeatedly. If you want the file to be transferred again, change the trigger run option back to when device connects.
00395827 Nokia Intellisync MobileSuite 7 sometimes does not resume push e-mail when Pointsec Mobile unlocks. Workaround: 1. In the Intellisync server, go to the Settings tab and configure the following settings under Push/ReadySync Settings. 2. Click Retry on failed connections. 3. Set Initial retry interval to 5 minutes or less. 4. Set Subsequent interval to 5 minutes or less.
00455547 On rare occasions, Pointsec Mobile does not start after an unsupported (blocked) upgrade attempt. Workaround: Install the same version of Pointsec Mobile again.
Known Issues in This Release Page 11