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OUR RE-OPENING PROCEDURES

We’re re-opening The Rec Room once government and health authorities tell us it’s safe to do so, and when we’ve implemented all necessary procedures to keep you and our staff safe

OUR PHASED APPROACH

We’re opening in phases to limit venue capacity and accommodate new safety protocols. While we’re closely adhering to provincial re-opening phases, our phase numbers won’t necessarily line up with the provincial governments’ numbered phases. Follow us on Twitter, Facebook, or Instagram to keep updated on what’s open and when.

BUSINESS PHASES

PHASE 1 PHASE 2 PHASE 3 PHASE 4

Patio and Three10 bar Games floor, The Shed, Three10 Games floor, The Shed, All areas of the building bar, Patio Three10 bar, Patio, Three10 operational. restaurant, Bowling (limited hours). VR, axe throwing, and other attractions (weekends only, limited hours).

UPDATED HOURS OF OPERATION

Our games floor, The Shed and Three10 Bar are now open. Our patio is open with limited capacity. Reserve a table now! HOURS MON - THURS: 4PM-11PM FRI: 4PM-12AM SAT: 12PM-12AM SUN: 12PM-11PM

Three10 Restaurant and other attractions are temporarily closed.

KEEPING YOU SAFE

Physical Distancing Enhanced Cleaning Protocols Contactless Payment Food & Drinks

Games Entertainment Groups & Events Engaging With Staff

PHYSICAL DISTANCING

We are limiting venue capacity, spacing out our games floor, and limiting the number of tables available for sit-down dining. Signage will remind you to keep at least 2 metres away from other parties. Staff will be on hand to help direct you.

ENHANCED CLEANING PROTOCOLS

We are wiping down points of sale, tables, pin pads, and other high traffic areas more frequently with industrial-quality cleaning products. Hand sanitizer stations and wipes are located throughout our venue for you to use.

CONTACTLESS PAYMENT

We have contactless payment options at our registers. We accept all major credit cards, debit, mobile payment services. Cash will only be accepted at a designated location in exchange for a gift card, which can in turn be used for contactless payment throughout the venue. ATMs have been removed until further notice.

FOOD & DRINKS

All kitchen staff will be wearing masks. Food will be prepared with gloves, in addition to our enhanced staff hand-washing practices. There will be limited contact from kitchen to table. “Chain of custody” of food and drink has been well thought out and will be strictly observed. Signage will instruct you to ensure physical distancing while lining up and picking up food.

GAMES

We are offering bookable gaming areas, semi-private, and private gaming suites to allow for physical distancing. We are spacing out our games throughout the building to ensure proper physical distancing. All games will be sanitized frequently. We encourage you to make use of our hand sanitizer stations and wipes before and after playing a game.

ENTERTAINMENT

The Hall and entertainment facilities will re-open in a later phase. At that time, we’ll limit tickets sold and ensure proper physical distancing measures are put in place to keep you and our performers safe.

GROUPS & EVENTS

You can host your event with us starting in Phase 3. Visit our Groups & Events page today to inquire about booking.

ENGAGING WITH STAFF

All staff are required to wear masks. We encourage you to wear a mask during your visit if possible. We have installed plexiglass dividers at points of frequent contact with our staff. Our staff must complete a self-assessment, provided by each province, that clears them to work. Staff will be instructed to stay home if they do not pass the provincial self-assessment (before their shift starts) or sent home if they begin to show systems of COVID-19 or the flu during their shift.

COMMUNITY INVOLVEMENT CONTACT US

The Rec Room is helping local communities across Canada. In areas where we If you have any concerns or would like any further information, please call Guest deliver through SkipTheDishes, we are donating $1 from every SkipTheDishes Services at 1-800-333-0061 delivery to Food Banks Canada. For more information visit our FAQ

We are delivering free SkipTheDishes meals every month to local youth initiatives such as Boys and Girls Club of Peel, Boys & Girls Clubs Big Brothers Big Sisters of , Boys and Girls Clubs of , Boys & Girls Clubs of Winnipeg, and Eastview Centre in .

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The Rec Room® is owned by LP