RFP NO. 19-016CA ON CALL ENGINEERING AND PROFESSIONAL CONSULTING SERVICES: X. PUBLIC RELATIONS CONSULTING December 20, 2018

Prepared For: CITY OF CORONA Administrative Services Department Purchasing Division 400 South Vicentia Avenue Suite 320 Corona, CA 92882

1101 California Avenue Suite 209 Corona, CA 92881 Rebecca Cole, Project Manager Phone: 858.385.2213 | Email: [email protected] P27518-0001873 TABLE OF CONTENTS

Letter of Transmittal______01

Qualifications, Related Experience, and References______02

Proposed Staffing and Project Organization______08

Exceptions and Deviations______16

Fee Proposal/Price Form______Submitted Under Separate Cover

Non-Collusion Declaration______18

Acknowledgment of Terms and Conditions______20

Acknowledgment of Insurance Requirements______21

Vendor Performance Evaluation Form Acknowledgment______25

Consultant’s Safety Record______26

Licensing/Certifications______27

Appendix

SUCCESS... EXPERIENCE... COMMITMENT...

Our team delivers results NV5’s team of community NV5 is confident our by building support and relations/public outreach expertise in public community understanding professionals offers communications, for important municipal essential infrastructure combined with our programs and projects. experience and has proven extensive Infrastructure Our unique experience in project knowledge, public engagement, public expertise to successfully makes us your ideal works, construction, water provide communications partner. We have a strong conservation, behavior consultation services for personal commitment change, environmental the City of Corona. This to the success of the and perception change success is outlined in our City and sincerely hope forms the foundation for case studies and sample we will be selected to helping our clients achieve work provided herein. provide public relations continued success. consulting support.

RFP No. 19-016CA On Call Engineering and Professional Services: X. Public Relations Consulting NV5.COM December 20, 2018

City of Corona Administrative Services Department - Purchasing Division Attn: Carol Appelt 400 S. Vicentia Avenue, Suite 320 Corona, CA 92882

SUBJECT: RFP No. 19-016CA—On Call Engineering and Professional Consulting Services: X. Public Relations Services Dear Ms. Appelt, The City of Corona (City) provides a host of amenities to its ethnically diverse community. With a heritage spanning over a century, the City prides itself on providing a high quality of life for its residents. NV5 shares the City’s vision by developing solutions through a variety of engineering and professional consulting services to improve the lives of the communities we serve. NV5 has the team members, relevant project experience and the local resources to provide the public relations services the City needs to support its capital improvement plans. NV5 has provided land surveying services on projects for communities that are local to the City. Our goal in preparing this proposal is to convey our ability to be proactive and work seamlessly with your staff towards successful completion of assigned task orders. Our capacity to provide excellent service to our clients has been gained and refined through many years of service on similar projects throughout southern California. Choosing NV5 provides you with the following benefits: • Current Public Relations Experience. NV5 is already providing public relations services for the City of Corona’s Arantine Hills Sewer and Water Project and the California Avenue Sewer Pipeline Project. Community outreach for these wastewater and water infrastructure projects (including a new 10,400-foot sewer force main and a new 3,300-foot waterline) requires community engagement and information covering both day and night time work, located on heavily used roads used by local residents and commuters. Our team is successfully outreaching to Corona residents and businesses using a comprehensive approach to inform them of upcoming construction and the potential impacts as well as raise awareness/educate about the purpose, need and benefits of the program. • Local Knowledge and Commitment. NV5 cares about our clients and the success of their projects—which is why over 85% of our projects come from repeat clients. Our team members live in your community and are invested in its well- being, as well as the region as a whole. • Professional In-House Services. With a team of over 350 experience staff members in Southern California and more than 2,000 worldwide, NV5 will provide all of the Public Relations and Community Outreach services to support your efforts in- house via a dedicated Public Affairs division. These resources allow us to quickly respond to your project needs while saving you time and money. • Accountability. We are structured to maintain accountability by offering the best combination of strong, hands-on technical expertise and a proven project management track record to keep your projects on schedule, and under budget. Rebecca Cole will serve as your single point of contact, responsible for technical aspects, staffing, budgets, scheduling, and operations. NV5 has received, thoroughly reviewed and incorporated Addendum(s) 1, 2 and 3 into this proposal. As noted in the RFP, this proposal will remain valid for a minimum of 90 days. We appreciate the opportunity to highlight our abilities to provide professional Land Surveying services and look forward to discussing this opportunity with you in further detail. If you have any questions regarding this proposal, feel free to reach out to either myself at rebecca.cole@nv5. com or Carmen Kasner, PE at 858.385.0500 or [email protected].

Sincerely, COMPANY INFORMATION/CONTACT NV5, Inc. Legal Name: NV5, Inc. Address: 1101 California Avenue, Suite 209 Corona, CA 92881 Carmen Kasner, PE Rebecca Cole Phone: 858.385.0500 Principal-in-Charge Project Manager

1101 California Avenue, Suite 209 | Corona, CA 92881 | www.NV5.com | Office 949.585.0477 CONSTRUCTION QUALITY ASSURANCE - INFRASTRUCTURE - ENERGY - PROGRAM MANAGEMENT - ENVIRONMENTAL QUALIFICATIONS, RELATED EXPERIENCE, AND REFERENCES | 2

FIRM OVERVIEW NV5, INC. NV5 is a leading provider of engineering and Year Founded: 1949 consulting services, offering solutions through five business verticals: Energy, Construction Quality Form of Organization: California Corporation Assurance, Infrastructure, Program Management, DIR Number: 1000007705 and Environmental. With over 2,000 employees in Number of Offices: 100 approximately 100 offices located worldwide—including three offices in the inland empire—NV5 helps clients Location of Offices: Worldwide including three (3) plan, design, test, certify, and manage a wide variety of in the inland empire—Corona, Murrieta, and Palm projects. We take pride in helping our clients develop Desert—and an additional six (6) offices in Southern cost-effective, sustainable projects that improve lives in California—San Diego (3), Irvine (2), and San our communities. Clemente. As a full-service engineering firm, NV5 has the Number of Employees: More than 2,000 capabilities and resources to solve the electrical, civil, structural, environmental, and construction challenges conditions (project size, economic, emergency, funding, that projects face and we deliver the projects on-time organizational, etc.). Our firm is structured to provide and budget. We utilize state-of-the-art tools, such as staff on very short turnaround times to respond to 3D laser scanning and UAV (drone) flown LiDAR, to turn rapidly changing priorities and meet the needs of our innovative approaches into practical solutions. clients. NV5 has demonstrated through our on-call FINANCIAL STABILITY contracts that we are quick to respond with the correct team to solve any issue. NV5 is a leading provider of professional engineering and consulting solutions with a 69-year history. We SIMILAR WORK EXPERIENCE have experienced steady growth and have been listed Our proven and extensive experience providing on Fortune Magazine’s 100 Fastest Growing Firms strategic communications planning and outreach list two years in a row (2017 & 2018). Our longevity within the public works and utilities sectors allows us and continued growth is a testament to our financial to join any infrastructure team at any point during a stability, ability to meet current and future obligations, project, whether in design, bidding, construction or and the strength of our professional capabilities. close-out. NV5 has no conditions pending or otherwise that may Our dedicated NV5 team of Public Affairs experts impede our ability to perform on this contract. have worked for hundreds of public agencies over the past 25 years and have the crucial understanding of EXPERIENCE WITH ON-CALL, AS-NEEDED transparency best practices for municipalities and CONTRACTS public utilities. NV5 is a leader in providing on-call engineering and We are skilled at working on an as-needed basis and professional consulting services to private and public can develop a list of general outreach tools to apply at agencies, having performed on-call and as-needed specific phases for multiple City capital improvement services for more than 50 agencies throughout projects and initiatives. California for the past 30 years. We understand Our team is experienced in every item that was listed in that capacity, clear communication, strong project the City’s RFP: management skills and technical excellence are the 1. Coordinating information/project campaigns with keys to efficient and effective on-call contracts and we the City’s in-house Communications team is part will bring all of these skills to meet your needs. of our daily work with public agencies, consultants and project teams. A cornerstone of NV5’s expertise is the provision of engineering for on-call, task-order-related contracts. 2. We start every project by developing a public We understand that flexibility and responsiveness outreach plan that including detailed schedules are critical in order to ramp up or down based upon and specific strategies and tactics, as well as messaging and branding, with specific tasks for effective coordination.

RFP No. 19-016CA On Call Engineering and Professional Services: X. Public Relations Consulting NV5.COM QUALIFICATIONS, RELATED EXPERIENCE, AND REFERENCES | 3

3. Attendance at pre-construction and related 11. Our bilingual team is experienced in answering meetings will allow our team to identify calls and responding to construction related opportunities to highlight important project e-mails. We can set up and manage construction milestones. We are available to attend the weekly hotlines. We also coordinate resolutions as or other regular meetings with project manager required, and are savvy in knowing how to manage and contractor. and forwarding constituent’s concern to City 4. Conducting pre-construction surveys of Project Manager and City Inspector and follow-up constituents is a common practice that we discussions with the constituent. appreciate the City included in the RFP. We are 12. Our multi-agency work has prepared us to adept at surveying and engaging with people coordinate activities and provide updates to as directly affected by the project, including but not many outside agencies as needed. We understand limited to: normal hours of operation; nature that Corona-Norco Unified School District, Corona of business; arrival/departure times; obtaining Chamber of Commerce, various City Commissions, contact information/addresses of affected and other agencies will be involved in and affected businesses, owners, and residents; access points by these projects and will streamline information to and ingress/egress needs; coordinating business and insight from these agencies. access during construction; and any special 13. NV5’s Assistant Project Manager for this effort circumstance that needs to be addressed. us a native Spanish speaker who was born in 5. We will build and maintain a database of Mexico and worked for the Governor of Puerto information collected and will offer the City Rico, thus providing bilingual and bicultural multiple web-based systems that we already use, Spanish speaking expertise. Additional Spanish such as ConstantContact, SalesForce or other speaking support staff will be available to also digital, web-based tools for centralized data entry, be on-site for pre-construction surveys and tracking and sharing information in real time. door-to-door dissemination. Written and printed 6. Our final report of surveys, and recommended communications materials can easily be provided actions and strategies are always presented in in both English and Spanish, as well as any other an easy-to-follow format with details schedule language needed. and cost effects for effective decision—making, In addition to these required services, NV5’s planning and implementation. team can offer more if/as needed, for example, 7. The NV5 Public Affairs team has developed developing webpage(s), social media posts and press award winning media content, that includes the releases prior to construction, capturing photographs requested items in the RFP (information sheets, and videos during construction for social media and construction alert fliers, news releases, media hosting a special event to close out an especially advisories, articles, social media campaigns, important project. brochures, ads, traffic advisories, written notices, website content and fact sheets for projects). EXPERIENCE WITH THE CITY 8. Our bilingual and bicultural staff will staff the NV5 has been providing professional services to the City’s door-to-door dissemination of informational City of Corona including dry utility consulting, public material and personal engagement. outreach and construction inspection services. 9. We routinely manage e-mail and other construction SUBCONSULTANTS updates to affected constituents on a regular basis to minimize inconvenience, and we manage these NV5 understands the importance of a well-established communications via the web-based tools described team and commitment to excellence to all of our above for clear analytics to track effectiveness. clients. For this contract NV5 has all of the capabilities 10. Our team can plan events from start to finish, in house to support your project goals, therefore we assist as needed and draft talking points determined that there is no need to use the services and other materials needed for ground-breakings, of subconsultants. Should the scope of work expand, ribbon cuttings and meetings, including we have access to a large database of qualified local community events, speaking engagements and subconsultants that we can access to support the City. public hearings.

RFP No. 19-016CA On Call Engineering and Professional Services: X. Public Relations Consulting NV5.COM QUALIFICATIONS, RELATED EXPERIENCE, AND REFERENCES | 4

NEGATIVE HISTORY NV5 has been established for many decades. The industry in which we provide professional services yields claims that arise from time to time. Claims that arise consist predominantly of general allegations related to professional errors or omissions for work performed under a contract or project. NV5 maintains adequate insurance coverage to protect against such claims. Over the last five years, NV5 has approximately seven (7) legal actions, most of which have been settled and closed. The nature of these claims relate to either professional negligence or performance under a contract. We believe there are no claims or lawsuits either threatened or pending that would impair its ability to perform on this request for proposals. • Village West at Centennial Owners Association, Inc. vs. KB Home Colorado, Inc., et. al., Case No. 2013CV31232, Arapahoe County, Colorado • Liberty at Registry Ridge Community Association, Inc. vs. Caribou Construction Inc., Chappelle Homes, Inc., et. al., Case No. 2014CV030693, Larimer County, Colorado • Vestas Wind Systems vs. KL&A, Inc., Ware Malcomb, et. al., Case No. 1:15-cv-01898-RPM, Federal Court, Colorado • Todahl vs. J. Perez Mata Trucking, et. al. , Case No. S1500CV278659, Kern County, California • Southeast Metro Stormwater Authority vs. NV5, Inc., Case No. 2015 CV32566, Arapahoe County, Colorado • Daybreak Eastlake Village Condominium Owners’ Association, Inc. vs. Kennecott Land Company, et. al., Case No. 150908049, Salt Lake County, Utah • Eugene and Juttar McMenamin, as Co-Trustees of McMenamin Trust, vs. Cooley Construction vs. Matich Corporation, Case No. CIVDS1602274, San Bernardino County, California

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RELEVANT EXPERIENCE Past experience is the key indicator of future success. We are committed to quality and believe that commitment is one reason why 80% of our work comes from repeat clients-—an obvious indicator of client satisfaction. Experience makes the difference between a successful and unsuccessful project. Following is a list of our team’s similar Public Relations projects. In addition, NV5 (formerly Civilsource and Butsko) have been providing on- call and staff augmentation services to the City of Corona for several years. Relevant case studies have been provided in the Appendix of this submittal. Relevant Contracts Within Last Five Years Client Dates Services Provided/Completed Projects Our team currently provides public relations services to manage community outreach for the City of Corona’s Arantine Hills Sewer and Water Project and the California Avenue Sewer Pipeline Project. The project includes a new 10,400-foot sewer force main and a new 3,300-foot waterline and requires both day and night time work as the projects are located on heavily used roads used by local residents and commuters. Impacts have included noise, nighttime work, road and City of Corona 2017 - Ongoing lane closures, detours and parking restrictions near the work sites. The NV5 communications team is working with the project team to identify and communicate about community impacts, regularly provide information to impacted stakeholders and businesses, develop trust and credibility, manage stakeholder expectations and avoid misunderstandings. NV5 developed and mailed construction notifications, distributed door hangers and worked with Corona’s public information staff to distribute electronic newsletters and update the projects’ webpages. Ongoing as-needed communications services that includes strategic planning, public outreach and engagement, public information materials development, special events, media relations, website content, sewer pilot program, library modernization project, economic development programs, construction outreach, and currently managing public outreach for the City’s City of Carlsbad 2012 - Ongoing Sustainable Mobility Plan. Our current work managing public outreach for the City’s SMP has included developing the project webpage for the City website (with videos embedded and a variety of information provided for public engagement): http://www.carlsbadca.gov/ services/depts/pw/traffic/ mobilityplan.asp

RFP No. 19-016CA On Call Engineering and Professional Services: X. Public Relations Consulting NV5.COM QUALIFICATIONS, RELATED EXPERIENCE, AND REFERENCES | 6

Relevant Contracts Within Last Five Years Client Dates Services Provided/Completed Projects NV5 developed and currently manage a comprehensive communications and public outreach program that includes CIP Outreach and management of all updates to the agency website. In addition to the CIP webpage and project-specific sections of the website presented in the Appendix (which NV5 created for this agency and Ross Valley Sanitary District 2016-Ongoing currently maintains, serving as webmaster), we also created the Project Information Sheets and Construction notices linked to each unique project webpage and mailed to community members. In addition, an 11x17 brochure was developed showing the entire CIP program. Managing all aspects of communications and public education for the Advanced Water Purification Program, including developing and updating the multi-agency Padre Dam Municipal Water program website, developing and regularly updating the 2016-Ongoing District Strategic Communications Plan, planning special events like groundbreakings, ribbon cuttings, open houses, elected official briefings, summer concert booths and community fairs. NV5 team members have provided community outreach assistance to the San Diego County Water Authority through multiple capacities since 1997, and via NV5 since 2016. From the construction of the Olivenhain Dam and Reservoir to relining several pipelines segments, our team members consistently successfully San Diego County Water work as an extension of SDCWA’s public affairs staff. 2016-Ongoing Authority Our most recent $175,000 public outreach budget used a variety of creative and traditional communication methods to inform the community about a four-mile relining project from Lake Murray to Sweetwater reservoirs. Visit http://www.sdcwa.org/LM-Sweetwater- Relining to view the website content and materials NV5 created for this effort. NV5 works with the City of Oceanside Water Utilities Department to outreach to nearby residents and businesses about pipeline and rehabilitation projects. We use a comprehensive approach to inform local audiences of upcoming construction projects, the potential impacts of those projects and raise awareness/educate about the purpose, need and benefits of the program. We work with the construction City of Oceanside 2014-Ongoing team to identify, in advance, foreseeable construction disruptions to nearby residents and businesses and develop plans to minimize these whenever possible. We also facilitate two-way communication between community members and project officials. We offer personal attention to stakeholders in and around the most impacted areas prior to and throughout the project.

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REFERENCES NV5’s record of success is a true demonstration of the experience and credentials of our staff. However, despite how proud we are of our performance, we recognize that the true measure of success is the satisfaction of our clients. We encourage you to contact the individuals listed in the projects below, as they can provide specific information regarding our performance and ability to meet schedule and budget requirements while going beyond simply producing a technically sound design and constructible project.

ROSS VALLEY SANITARY DISTRICT CITY OF CARLSBAD PADRE DAM MUNICIPAL Felicia Newhouse Kristina Ray WATER DISTRICT General Manager Communications Manager Melissa McChesney 2960 Kerner Blvd 1200 Carlsbad Village Drive Communications Officer San Rafael, CA 9490 Carlsbad, CA 92008 9300 Fanta Parkway 415.870.9761 760.602.2712 Santee, CA 92071 [email protected] [email protected] 619.258.4680 [email protected]

“Thank you all so much for the planning and execution of this event. It showed PDMWD at its best. All I heard were positive comments! Quite CLIENT an achievement indeed. Thank you one and all for a job – not well done! PRAISE – but superbly done!” - Allen Arlisle Padre Dam Municipal Water District

“Through the years I have seen Gabriela’s public affairs expertise expand to include emerging technologies. This is a powerful combination, because she is able to converse on highly technical issues one moment, then turn around and relay or receive community information in a bilingual / bicultural manner.” - Kristina Ray NV5’s public relations team has won awards for their creative and innovative municipal CITY OF CARLSBAD, CA agency programs.

RFP No. 19-016CA On Call Engineering and Professional Services: X. Public Relations Consulting NV5.COM PROPOSED STAFFING AND PROJECT ORGANIZATION | 8

THE NV5 TEAM bilingual community relations services. She will oversee the daily needs of your project and will NV5 is a firm of professionals that directs their talent manage the staff, schedule and budget. and experience into creating better solutions. Over the years, NV5 has achieved an enviable reputation MANAGEMENT TEAM for a high level of quality, integrity and responsiveness Our team will be overseen by Carmen Kasner, PE who to our clients. Because of this, we attract individuals will be our proposed Principal-in-Charge. Carmen will who are excited by their work. The organization chart oversee the overall project to make sure the needs of on the following page shows how we intend to manage the City are being met. the work under this contract. Our team includes seasoned professionals to manage all assignments UNIQUE PROJECT QUALIFICATIONS and each team member will be available to the extent NV5’s team is uniquely qualified for the following proposed for the duration of the project with no person reasons: designated as “key” to the project removed or replaced 9 without prior written concurrence of the City. 9Our team members bring over 25 years experience specifically in Public Relations and PROJECT MANAGER Communications 99Bilingual and bicultural staff. Rebecca Cole, has over 23 years of experience and 99Multi-agency coordination experience. will serve will be the project manager and main point of contact. Serving as assistant project manager, Gabriela Dow has extensive experience providing

Organization Chart

Principal-in-Charge Carmen Kasner, PE

Project Manager Rebecca Cole

Community Relations Assistant Project Manager Media Specialist Specialist

Rachel Kulis Gabriela Dow Teresa Leader Anderson Hilary Brinegar

RFP No. 19-016CA On Call Engineering and Professional Services: X. Public Relations Consulting NV5.COM PROPOSED STAFFING AND PROJECT ORGANIZATION | 9

QUALIFICATIONS OF KEY PERSONNEL As requested in the RFP, please find below a chart including all key personnel, roles, education, experience, and applicable professional licenses and credentials. Name Years of Role Education Certifications & Licenses Experience Carmen Kasner, PE 28 Principal-in-Charge BS Civil Engineering Professional Civil Engineer -CA C50856 Rebecca Cole 24 Project Manager BA English Literature and Communications Gabriela Dow 20 Assistant Project BA English Literature Manager and Communications Rachel Kulis 20 Community Relations BA Political Science Specialist Hilary Brinegar 11 Community Relations MS Agricultural Specialist Economics and Agricultural Business BS Environmental Science Teresa Leader Anderson 23 Media Specialist BA Journalism

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CARMEN KASNER, PE EDUCATION BS Civil Engineering, South PRINCIPAL-IN-CHARGE Dakota State University Carmen has 28 years of experience in municipal EXPERIENCE services, focusing on civil design of capital 28 Years improvement program projects, including water, REGISTRATIONS sewer and storm drain facilities; pipelines; street Professional Engineer - improvements; and site development. She offers vast CA #C50856 insight into public participation, permitting and coordination, project and design standards. Her solid design experience enables her to quickly Professional Engineer - identify issues of concern during the design or construction phase. AZ# 50589 Carmen’s experience includes extensive levels of inventory development and condition assessment of agency assets. Project Experience AS-NEEDED ECONOMIC DEVELOPMENT CITY OF CARLSBAD | CARLSBAD, CA Principal-in-Charge. NV5’s primary responsibility was to utilize marketing to support economic development, business and real estate for the City of Carlsbad in support of the Economic Development Department and “Life in Action” program. Efforts of the $75,000 Business Outreach contract included highlighting programs and services utilizing multiple platforms for regional and national media, and for public and private sector targets in select industry verticals. The NV5 team worked to help assure citywide adherence to branding and utilizes advanced tools to evaluate and measure marketing outcomes that provide real-time, detailed analysis. ADVANCED WATER PURIFICATION PROJECT PUBLIC RELATIONS PADRE DAM MUNICIPAL WATER DISTRICT | SANTEE, CA Principal-in-Charge. NV5 provided public outreach services to build support for Padre Dam’s Advanced Water Purification Project. Services included managing the project’s successful groundbreaking and ribbon cutting events that highlighted the project’s purpose and need, garnered elected official and community supporters, and thanked the project team. NV5 also led media training and drafted key message points for the core team to increase their effectiveness and comfort with media professionals. CONSTRUCTION COMMUNICATION SERVICES FOR WATER UTILITIES DEPARTMENT CITY OF OCEANSIDE WATER UTILITIES DEPARTMENT | OCEANSIDE, CA Principal-in-Charge providing support to the public relations team managing community relations services on a variety of projects that support the City’s infrastructure improvement projects. They include water and sewer pipeline replacement projects, desalination testing and reservoir rehabilitation. INFRASTRUCTURE COMMUNICATION SERVICES CITY OF OCEANSIDE | OCEANSIDE, CA Principal-in-Charge providing support for water and sewer projects involving road closures, detours, water shut- offs, property access, road repaving and night lighting/dust/noise impacts. Efforts have included developing fact sheets, project update mailers, website content, door hangers, road signage, mailing list compilation, public meeting/open house planning and hotline management.

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REBECCA COLE EDUCATION BA English, San Diego PROJECT MANAGER State University Rebecca has 24 years of communications EXPERIENCE experience. She manages public affairs and 24 years community relations programs for infrastructure AWARDS/HONORS improvement programs and has developed and PRSA, Silver Anvil Award, Best implemented award-winning public affairs programs Communication Program, for local governmental agencies that span southern California. She Olivenhain Dam & Reservoir specializes in public outreach for water and wastewater projects to impacted communities and has collaborated with elected officials, PRSA, Best Video, Olivenhain media representatives and civic groups throughout the San Diego Dam & Reservoir region about important project milestones using a range of proven PRSA, Best Brochure, Olivenhain communication tactics. Dam & Reservoir PRSA, Best Fact Sheet, Olivenhain Dam & Reservoir

Project Experience AVENIDA ENCINAS SEWER IMPROVEMENT PROJECT CITY OF CARLSBAD | CARLSBAD, CA Rebecca manages community relations for a large-scale construction project by the cities of Carlsbad and Vista to improve its shared sewer system along a busy thoroughfare. Improvements include sewer system upgrades and a new sewer and recycled water pipelines, 140-foot bridge over the Aqua Hedionda Lagoon and a new lift station. She manages outreach to all businesses that line the construction area and nearby residents affected by construction traffic. Efforts include mailers to the alignment, personal visits to affected businesses, email blasts, door hangers, website information and project information line management. CIP FOR CITY OF SAN DIEGO CITY OF SAN DIEGO | SAN DIEGO, CA Rebecca was the off-site community relations manager in charge of various projects under the City’s nearly $1 billion CIP to improve or repair aging infrastructure such as pipelines, reservoirs and pump stations. Responsibilities included launching the CIP department’s speakers’ bureau program, drafting informational materials, briefing elected officials and media representatives, and managing various special events to commemorate the start and completion of key projects. INFRASTRUCTURE COMMUNICATION CITY OF OCEANSIDE | OCEANSIDE, CA Rebecca manages community relations services on a variety of pipeline and infrastructure projects that support the City’s infrastructure improvement projects. They include water and sewer pipeline replacement projects in various neighborhoods, desalination testing at the Oceanside harbor and reservoir rehabilitation in a dense neighborhood. WATER CONSERVATION AND RATE INCREASE PUBLIC OUTREACH CARLSBAD MUNICIPAL WATER DISTRICT | CARLSBAD, CA Rebecca was the project supervisor overseeing community relations for City of Carlsbad outreach efforts to support successful implementation of mandatory water use restrictions and approval of increased water rates and new water rate structure. Rebecca managed production of information materials, website updates, media materials and bill inserts to communicate important updates to customers.

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GABRIELA DOW EDUCATION BA English Literature and PROGRAM MANAGER Communications, University of California, Los Angeles Journalism and International Gabriela is a public outreach specialist with 20 Relations at Universidad years of experience in public outreach, public Complutense, Madrid, Spain affairs and media relations. Gabriela is well- EXPERIENCE versed in the use of technology to maximize outreach and manage 25 years results-driven programs. Her current responsibilities with NV5 and various municipalities throughout California include development PROFESSIONAL of communications strategy and programs, public outreach and AFFILIATIONS engagement, message and collateral development, events management, Habitat for Humanity, media relations and incorporation of digital/social media technology. Board President and Vice President, 1999-2007 Gabriela’s political experience includes press advance for a presidential Barrio Logan College campaign and work at the White House Office of Public Liaison Institute (BLCI) mentor (known today as the Office of Public Engagement). She also worked 1999-2001 as an intergovernmental affairs officer for Governor Pedro Rossello San Diego Business Alliance in California before joining a San Diego public affairs firm where she for Water, 2015-Present managed public outreach programs for major environmental and public San Diego City College works projects. Industry Advisory Board Project Experience “THIS IS CHULA” BRANDING AND ANALYSIS CITY OF CHULA VISTA | CHULA VISTA, CA NV5’s community relations division was selected to develop a branding program showcasing the desirable quality of life in Chula Vista. As project manager, Gabriela led the team, maintained direct day-to-day contact with the client and designed, presented and implemented the new branding strategy. INFRASTRUCTURE COMMUNICATION SERVICES CITY OF OCEANSIDE | OCEANSIDE, CA Gabriela worked with the team to develop a communications plan and strategies for rebranding the Utilities Department and environmental programs, which extends into assisting with rebranding and logo development for the entire City. Developed the GreenOceanside mobile app and Myers Tait mobile landing page to engage the public in a more modern and effective manner. Assisted with improving the presentation of the City’s Water Quality Report by developing a community calendar and resource guides. Also currently provides event management and public outreach services for pump station and pipeline construction projects. PUBLIC OUTREACH MANAGEMENT CITY OF CARLSBAD | CARLSBAD, CA Project manager supporting the City communications director and multiple departments with the development of outreach plans, message development, events management, material development, and public and media relations. The primary focus was on special projects such as incorporating digital tech/social media, and developing the communications plan to launch the City-supported biotech incubator. Gabriela is also currently managing outreach for the City’s sustainable mobility plan. ADVANCED WATER PURIFICATION PROJECT PUBLIC RELATIONS SUPPORT AND OUTREACH PADRE DAM MUNICIPAL WATER DISTRICT | SANTEE, CA Gabriela manages elected official outreach for the Padre Dam Advanced Water Purification (AWP) project and secured more than 15 letters of support and official proclamations from elected officials and regional leaders. She also prepared remarks for more than eight federal, statewide, regional and local speakers at the groundbreaking and grand opening of the AWP demonstration plant.

RFP No. 19-016CA On Call Engineering and Professional Services: X. Public Relations Consulting NV5.COM PROPOSED STAFFING AND PROJECT ORGANIZATION | 13

RACHEL KULIS EDUCATION COMMUNITY RELATIONS SPECIALIST BA Political Science, University of Arizona Public Relations Certificate, Rachel manages public affairs and community George Washington University relations programs for projects throughout San Diego. She has 20 years of communication EXPERIENCE experience specializing in the development and 20 years implementation of award-winning public involvement AWARDS/HONORS and marketing programs for government agencies and not-for-profits. ACWA, Best in Blue Award, She plans and implements media relations, social media, community Public Education, East County outreach and public involvement programs. Rachel specializes Advanced Water Purification in writing visually-appealing and easy to understand information, Program overseeing the creation of branding materials, developing behavior PRSA, Silver Anvil Award, Best change plans, planning special events and spearheading media Communication Program, campaigns including drafting news releases, pitching news stories Olivenhain Dam & Reservoir and coordinating press events. She has dedicated most of her career to planning and implementing public affairs and community relations Public Relations Society of programs for water, wastewater, environmental, construction and America, Bernays Bronze Award, Video, East County Advanced transportation projects. Water Purification Program LAKE MURRAY TO SWEETWATER RESERVOIR PIPELINE 3 RELINING PROJECT SAN DIEGO COUNTY WATER AUTHORITY | SAN DIEGO, CA Served as the community outreach project to inform, educate and liaison with residents, businesses, agencies and County Park staff/recreationalists. The four-mile relining project involved portal sites in both high density and rural communities, impacts to businesses (Sprouts Farmers Market, 7-11, American Legion) and within a County of San Diego Regional Park that requires trail closures/detours. Rachel attended weekly meetings and worked with Water Authority staff to manage email sign-ups, create an interactive map, field and respond to stakeholder inquires, plan and support open house events, develop a fact sheet, draft and mail construction notifications, create and distribute electronic newsletters, conduct door hanging notification and prepare webpage content. INFRASTRUCTURE COMMUNICATION SERVICES CITY OF OCEANSIDE | OCEANSIDE, CA Serving as assistant project manager providing construction outreach services to residents and businesses for water and sewer projects involving road closures, detours, water shut-offs, property access, road repaving and night lighting/dust/noise impacts. Efforts have included developing fact sheets, project update mailers, website content, door hangers, road signage, mailing list compilation, public meeting/open house planning and hotline management. ADVANCED WATER PURIFICATION PROJECT PUBLIC RELATIONS SUPPORT AND OUTREACH PADRE DAM MUNICIPAL WATER DISTRICT | SANTEE, CA As multimedia assistant, Rachel supported implementing the public outreach program to build support for Padre Dam’s Advanced Water Purification Project, an innovative water recycling and groundwater recharge project. Program tactics included logo and message development, stakeholder identification, speakers bureau, collateral materials development, elected official outreach and special events. CONSTRUCTION OUTREACH FOR AVENIDA ENCINAS SEWER IMPROVEMENT PROJECT CITY OF CARLSBAD | CARLSBAD, CA Supported public outreach efforts for a highly impactful pipeline and bridge construction project to businesses and residents. Assisted in preparing collateral materials, mailing list and communicating one-on-one with business representatives about project impacts.

RFP No. 19-016CA On Call Engineering and Professional Services: X. Public Relations Consulting NV5.COM PROPOSED STAFFING AND PROJECT ORGANIZATION | 14

HILARY R. BRINEGAR EDUCATION ASSISTANT PROJECT MANAGER MS Agricultural Economics and Agricultural Business Hilary has 11 years of experience in community relations and environmental consulting services. BS Environmental Science Her expertise is in construction planning outreach, EXPERIENCE focusing on public and stakeholder meetings, project 11 years management, and development of outreach and CERTIFICATIONS educational materials. UCSD CEQA Practice Certificate (in progress, 2018) Hilary’s experience includes an emphasis on projects that require full- service public and stakeholder involvement services, including those adhering to the Open Meetings Act. Services include preparing outreach strategies, facilitating all-inclusive event services, facilitating specialized stakeholder group meetings, providing presentations to the public, and ensuring that simultaneous bilingual services are prearranged for events. Duties have also included managing a small satellite NV5 office in southern New Mexico project management for construction/ design projects, development of environmental documents, managing field survey crews, coordinating public review processes, and leading agency consultations. Hilary regularly conducted stakeholder and public meetings and is skilled at soliciting meaningful input during the design and construction of projects. The majority of her projects were located in environmental justice regions, unincorporated and economically disadvantaged communities. She has a proven track record in the successful delivery of consulting services and adeptly responds to the needs of the public, agencies, and tribal entities, all moving toward the successful completion of projects with public support. Project Experience CALIFORNIA AVENUE SEWER PIPELINE PUBLIC RELATIONS PROJECT CITY OF CORONA | CORONA, CA Public relations specialist for an infrastructure replacement project involving 8,600 linear feet of new sewer pipeline and associated manholes. Construction activities were located along a congested municipal street with residential, commercial and industrial uses. Services provided by Hilary included the development of outreach materials, conducting outreach to businesses and residences, and regular website maintenance in order to keep businesses and the public informed on current activities. NEW MEXICO 26 HATCH SIDEWALK IMPROVEMENTS PROJECT NEW MEXICO DEPTARTMENT OF TRANSPORTATION | HATCH, NM Environmental project manager for public involvement and environmental studies for 2.9 miles of sidewalk improvements and pavement preservation in Hatch, NM. Project activities addressed private driveways and encroachments, traffic control, a cultural resources study, historic buildings, and an urban biological study. Hilary served as the public point of contact and provided preparations for public meetings including preparation of the Public Involvement Plan, meeting handouts, presentations, and public notices, including materials in English and Spanish.

RFP No. 19-016CA On Call Engineering and Professional Services: X. Public Relations Consulting NV5.COM PROPOSED STAFFING AND PROJECT ORGANIZATION | 15

TERESA LEADER-ANDERSON EDUCATION BA Journalism, San Diego MEDIA SPECIALIST State University Teresa has 23 years of media relations, public EXPERIENCE outreach and special events management 23 years experience. Teresa specializes in cultivating and managing positive relationships with the media PROFESSIONAL AFFILIATIONS and brings an extensive contact list. She has San Diego Alumnae Panhellenic, developed and managed successful social media campaigns and Board President 2013-2014 helped with web development and maintained site content. Having San Diego Alumnae Panhellenic worked with several non-profit organizations, Teresa has vast experience Board Member 2000-present coordinating and managing volunteer groups and activities. Also, her San Diego State Alumni background includes extensive planning and management of speaker’s Association Board Member 2000- bureaus, presentations to community groups and informational 2004 booths at local events. Teresa is experienced in writing and editing informational materials including fact sheets, newsletters, brochures and e-newsletters. She as coordinated and managed several high profile special events including Taste of the NFL with the San Diego Chargers and Recycling Night with the San Diego Padres.

ADVANCED WATER TREATMENT PROJECT PUBLIC RELATIONS SUPPORT AND OUTREACH PADRE DAM MUNICIPAL WATER DISTRICT | SANTEE, CA Teresa serves as media relations specialist for this program. She writes and distributes press releases and manages and coordinates all media at events including the ground-breaking and grand opening ceremonies that included radio, TV and print. Additionally, Teresa drafts and schedules social media posts for the District’s Facebook page and conducts public tours at the Advanced Water Purification Demonstration Facility. ENVIRONMENTAL SERVICES CITY OF SAN DIEGO | SAN DIEGO, CA Assisted the public information officer with writing and distributing press releases, advisories and PSAs. Assisted with outreach for curbside recycling programs that included the development of a department mascot and coloring book. Also assisted with several high profile recycling events including Recycling Night with the Padres and Recycling Night with the San Diego Gulls. PUBLIC RELATIONS SERVICES CITY OF OCEANSIDE | OCEANSIDE, CA Teresa served as the media relations specialist for Oceanside’s Earth Day activities, Clean Water Program and San Luis Rey Water Reclamation Facility. She pitched story ideas, updated brochures and flyers and wrote and distributed press releases and media advisories. Also, she coordinated staff for media segments and assisted reporters for successful live TV segments. I LOVE A CLEAN SAN DIEGO* CITY OF SAN DIEGO | SAN DIEGO, CA While working for I Love A Clean San Diego, Teresa managed the City of San Diego Environmental Services Department’s education contract. She successfully coordinated the City’s Christmas tree and phone book recycling programs, managed and supervised volunteers, organized environmental education outreach booths and created environmental brochures and flyers. Additionally, she wrote and distributed press releases and newsletters, pitched story ideas to media outlets, furnished information to the public and elected officials and provided presentations to schools, community groups and service clubs.

RFP No. 19-016CA On Call Engineering and Professional Services: X. Public Relations Consulting NV5.COM EXCEPTIONS/DEVIATIONS | 16

NV5 prides ourselves in quality service, satisfied clients, and a cooperative approach to working relationships. This is due to a long track record of successful projects and clients offering repeat business. The request for proposal requested a description of possible exceptions to the sample Professional Services Agreement. Our review of the agreement has determined that the agreement is acceptable to NV5.

RFP No. 19-016CA On Call Engineering and Professional Services: X. Public Relations Consulting NV5.COM FEE PROPOSAL/PRICE FORMS | 17

Enclosed in a separate envelope is our completed Price Form and standard rate sheet for this contract. Upon issuance of any task order, we will meet with the City to discuss the scope of work and develop a specific cost proposal and schedule for successful completion of the work.

RFP No. 19-016CA On Call Engineering and Professional Services: X. Public Relations Consulting NV5.COM NON-COLLUSION DECLARATION | 18

RFP No. 19-016CA On Call Engineering and Professional Services: X. Public Relations Consulting NV5.COM NON-COLLUSION DECLARATION | 19

RFP No. 19-016CA On Call Engineering and Professional Services: X. Public Relations Consulting NV5.COM ACKNOWLEDGMENT OF TERMS AND CONDITIONS | 20

ACKNOWLEDGMENT OF THE TERMS AND CONDITIONS OF THE CITY OF CORONA PROFESSIONAL SERVICES AGREEMENT

(To be Completed and Submitted with Consultant’s Proposal)

This is to acknowledge that we have read the City of Corona Professional Services Agreement and will sign the Agreement, as presented, without exception, for the City’s RFP No. 19-016CA.

__NV5,______Inc. (Firm name)

______Jeffrey M. Cooper, PE, Director of Municipal Services (Print name and title of person signing for firm)

______12/12/2018 ______(Signature/date)

RFP No. 19-016CA Section V. “Proposal Content and Forms” - Pg 7 of 15 On-Call Engineering and Professional Services Contracts

RFP No. 19-016CA On Call Engineering and Professional Services: X. Public Relations Consulting NV5.COM ACKNOWLEDGMENT OF INSURANCE REQUIREMENTS | 21

ACKNOWLEDGMENT OF THE INSURANCE REQUIREMENTS CHECK SHEET

(To be Completed and Submitted with Consultant’s Proposal)

This is to acknowledge that we have reviewed the City of Corona Insurance Requirements Check Sheet and understand that we will be able to provide the insurance coverage required. A sample certificate of insurance is enclosed for the City’s preliminary review. Any deductibles or self- insured retention amounts have been specified below for City’s review and approval.

Deductible Amounts/Self-insured Retentions:

______

______

______

______

______NV5, Inc. (Firm name)

______Jeffrey M. Cooper, PE, Director of Municipal Services (Print name and title of person signing for firm)

______12/12/2018 (Signature/date)

RFP No. 19-016CA Section V. “Proposal Content and Forms” - Pg 8 of 15 On-Call Engineering and Professional Services Contracts

RFP No. 19-016CA On Call Engineering and Professional Services: X. Public Relations Consulting NV5.COM ACKNOWLEDGMENT OF INSURANCE REQUIREMENTS | 22

City of Corona RFP Insurance Requirements Check List

Circle One Applicable Can your company provide General Liability - $1M occurrence/$2M aggregate? Yes No YES Can your company provide Automobile Liability - $1M? Yes No YES Can your company provide Workers Compensation and Employer's Liability - $1M? Yes No YES Can your company provide Errors and Omissions (Professional) Liability Insurance - Yes No YES $1M occurrence or claim/$2M aggregate? Can your company provide Technology Professional Errors and Omissions Liability N/A NO Insurance - $2M occurrence or $2M aggregate? Can your company provide Builders'/All Risk for the completed value of the project N/A NO naming the City as the loss payee? Can your company provide Contractor’s Pollution Liability and Transportation Pollution Liability with minimum limits of $1 million/$2 million with a primary N/A NO Additional Insured endorsement? Can your company provide coverage with an insurer with a current A.M. Best’s rating no less than (A-):VII and licensed as an admitted insurance carrier in Yes No YES California ?

Can your company provide coverage with an insurer with a current A.M. Best’s Yes No YES rating no less than (A-):X and authorized to issue the required policies in California?

Insurance Endorsements General Liability (Occurrence form CG 0001) Circle One Applicable Will your company provide an insurance policy that states the City, its directors, officials, officers, employees, agents, and volunteers shall be covered as additional insured with respect to liability arising out of work or operations performed by or Yes No YES on behalf of the Contractor, including materials, parts or equipment furnished in connection therewith? Will your company provide an insurance policy that states any person or organization whom you have agreed to include as an additional insured under a Yes No YES written contract provided such contract was executed prior to the date of loss?

Can your company provide Completed Operations as evidenced with the following YES endorsements? Endorsement form CG 20 10 11 85 -OR- Yes No YES CG 20 37 and one of the following Yes No YES CG 20 10 Yes No YES CG 20 26 Yes No YES CG 20 33 Yes No YES CG 20 38 Yes No YES

RFP No. 19-016CA Section V. “Proposal Content and Forms” - Pg 9 of 15 On-Call Engineering and Professional Services Contracts

RFP No. 19-016CA On Call Engineering and Professional Services: X. Public Relations Consulting NV5.COM ACKNOWLEDGMENT OF INSURANCE REQUIREMENTS | 23

ill your company provide a eneral Liability endorsement stating that the insurance coverage shall be primary and any City insurance will be in ecess o the es o consultants insurance and will not be called upon to contribute ndorsement orm shall be as broad as C . Automobile Liability Circle ne Applicable oes your insurance cover owned automobiles with orm number CA code es o any auto

your company does not have owned automobiles does your insurance cover o es o wned Autos Code hired and nonowned Workers' Compensation ill your company provide a waiver or all rights o subrogation against the City its directors oicials oicers employees agents and volunteers or losses paid under es o the terms o the insurance policy which arise rom wor or ervices perormed by the Consultant ill your company provide a aiver o ubrogation – All ther Policies. Consultant hereby waives all rights of subrogation any insurer of Consultant’s may acquire against the City its directors oicials oicers employees agents and volunteers es o or losses paid under the terms o any insurance policy which arise rom wor or ervices perormed by the Consultant ill your insurance policies have a days notice o cancellation endorsement es o your irm is unable to provide a day notice o cancellation will your irm sign a City provided statement that the endor shall notiy the City within two business es o days any notice o cancellation oes your insurance have any deductibles andor selinsurance retentions es o Professional Liability Can your company provide errors and omissions liability insurance appropriate to its proession with minimum limits o per occurrence or es o claim aggregate s the coverage on a claimsmade basis es o the coverage is on a claimsmade basis can you maintain and provide evidence o insurance or a period o ive years or purchase etended reporting coverage i es o coverage is not renewed

se the space below to eplain any o responses.

RFP No. 19-016CA Section V. “Proposal Content and Forms” - Pg 10 of 15 On-Call Engineering and Professional Services Contracts

RFP No. 19-016CA On Call Engineering and Professional Services: X. Public Relations Consulting NV5.COM ACKNOWLEDGMENT OF INSURANCE REQUIREMENTS | 24

DATE (MM/DD/YYYY) CERTIFICATE OF LIABILITY INSURANCE 12/4/2018 THIS CERTIFICATE IS ISSUED AS A MATTER OF INFORMATION ONLY AND CONFERS NO RIGHTS UPON THE CERTIFICATE HOLDER. THIS CERTIFICATE DOES NOT AFFIRMATIVELY OR NEGATIVELY AMEND, EXTEND OR ALTER THE COVERAGE AFFORDED BY THE POLICIES BELOW. THIS CERTIFICATE OF INSURANCE DOES NOT CONSTITUTE A CONTRACT BETWEEN THE ISSUING INSURER(S), AUTHORIZED REPRESENTATIVE OR PRODUCER, AND THE CERTIFICATE HOLDER. IMPORTANT: If the certificate holder is an ADDITIONAL INSURED, the policy(ies) must be endorsed. If SUBROGATION IS WAIVED, subject to the terms and conditions of the policy, certain policies may require an endorsement. A statement on this certificate does not confer rights to the certificate holder in lieu of such endorsement(s). PRODUCER CONTACT NAME: Certificate Department Cavignac & Associates PHONE FAX (A/C, No, Ext): 619-744-0574 (A/C, No): 619-234-8601 450 B Street, Suite 1800 E-MAIL San Diego CA 92101 ADDRESS: [email protected] INSURER(S) AFFORDING COVERAGE NAIC #

INSURER A : Valley Forge Insurance Company 20508 NV5INC0-01 INSURED INSURER B : Continental Casualty Co. 20443 NV5, Inc. 15092 Avenue of Science, Suite 200 INSURER C : National Fire Ins. Hartford 20478 San Diego, CA 92128 INSURER D : Berkley Insurance Company 32603 INSURER E :

INSURER F : COVERAGES CERTIFICATE NUMBER: 1965172610 REVISION NUMBER: THIS IS TO CERTIFY THAT THE POLICIES OF INSURANCE LISTED BELOW HAVE BEEN ISSUED TO THE INSURED NAMED ABOVE FOR THE POLICY PERIOD INDICATED. NOTWITHSTANDING ANY REQUIREMENT, TERM OR CONDITION OF ANY CONTRACT OR OTHER DOCUMENT WITH RESPECT TO WHICH THIS CERTIFICATE MAY BE ISSUED OR MAY PERTAIN, THE INSURANCE AFFORDED BY THE POLICIES DESCRIBED HEREIN IS SUBJECT TO ALL THE TERMS, EXCLUSIONS AND CONDITIONS OF SUCH POLICIES. LIMITS SHOWN MAY HAVE BEEN REDUCED BY PAID CLAIMS. INSR ADDL SUBR POLICY EFF POLICY EXP LTR TYPE OF INSURANCE INSD WVD POLICY NUMBER (MM/DD/YYYY) (MM/DD/YYYY) LIMITS A X COMMERCIAL GENERAL LIABILITY 6057040530 5/1/2018 5/1/2019 EACH OCCURRENCE $ 1,000,000 DAMAGE TO RENTED CLAIMS-MADE X OCCUR PREMISES (Ea occurrence) $ 1,000,000 X Cross Liab/SevIn MED EXP (Any one person) $ 15,000

X $0 Deductible PERSONAL & ADV INJURY $ 1,000,000 GEN'L AGGREGATE LIMIT APPLIES PER: GENERAL AGGREGATE $ 2,000,000 PRO- X POLICY X JECT X LOC PRODUCTS - COMP/OP AGG $ 2,000,000 OTHER: Stop Gap Liability $ 1,000,000 B AUTOMOBILE LIABILITY 6057040575 5/1/2018 5/1/2019 COMBINED SINGLE LIMIT $ (Ea accident) 1,000,000 X ANY AUTO BODILY INJURY (Per person) $ ALL OWNED SCHEDULED BODILY INJURY (Per accident) $ AUTOS AUTOS NON-OWNED PROPERTY DAMAGE $ HIRED AUTOS AUTOS (Per accident) $

UMBRELLA LIAB OCCUR EACH OCCURRENCE $ EXCESS LIAB CLAIMS-MADE AGGREGATE $

DED RETENTION $ $ C WORKERS COMPENSATION 6057040558 5/1/2018 5/1/2019 PER OTH- X STATUTE ER AND EMPLOYERS' LIABILITY Y / N ANY PROPRIETOR/PARTNER/EXECUTIVE E.L. EACH ACCIDENT $ 1,000,000 OFFICER/MEMBER EXCLUDED? N / A (Mandatory in NH) E.L. DISEASE - EA EMPLOYEE $ 1,000,000 If yes, describe under DESCRIPTION OF OPERATIONS below E.L. DISEASE - POLICY LIMIT $ 1,000,000 D Professional Liability AEC902036802 5/1/2018 5/1/2019 Each Claim $10,000,000 Aggregate $20,000,000

DESCRIPTION OF OPERATIONS / LOCATIONS / VEHICLES (ACORD 101, Additional Remarks Schedule, may be attached if more space is required) For Informational Purposes Only. Professional Liability - Claims made form, defense costs included within limit.

CERTIFICATE HOLDER CANCELLATION

SHOULD ANY OF THE ABOVE DESCRIBED POLICIES BE CANCELLED BEFORE THE EXPIRATION DATE THEREOF, NOTICE WILL BE DELIVERED IN ACCORDANCE WITH THE POLICY PROVISIONS. Specimen Certificate AUTHORIZED REPRESENTATIVE

© 1988-2014 ACORD CORPORATION. All rights reserved. ACORD 25 (2014/01) The ACORD name and logo are registered marks of ACORD

RFP No. 19-016CA On Call Engineering and Professional Services: X. Public Relations Consulting NV5.COM VENDOR PERFORMANCE EVALUATION FORM ACKNOWLEDGMENT | 25

ACKNOWLEDGMENT OF THE VENDOR PERFORMANCE EVALUATION FORM

This is to acknowledge that we have read the City of Corona Vendor Performance Evaluation Form and understand a version of this type of form will be used to provide the basis for periodic assessments by the City to establish contract performance metrics.

______NV5, Inc. (Firm name)

______Jeffrey M. Cooper, PE, Director of Municipal Services (Print name and title of person signing for firm)

______12/12/18 (Signature/date)

RFP No. 19-016CA Section V. “Proposal Content and Forms” - Pg 14 of 15 On-Call Engineering and Professional Services Contracts

RFP No. 19-016CA On Call Engineering and Professional Services: X. Public Relations Consulting NV5.COM CONSULTANT’S SAFETY RECORD | 26

INDUSTRIAL SAFETY RECORD

(To be Completed and Submitted with Consultant’s Proposal)

Number of OSHA Violations within the last 5 years (must state zero if none):

___0 Serious ___0 Willful ___0 Repeat ___0 Other ___0 Unclass _____0 Total

NV5, Inc. Firm Name (Print)

Signature

Jeffrey M. Cooper, PE, Director of Municipal Services Name and Title (Print)

12/12/2018 Date

RFP No. 19-016CA Section V. “Proposal Content and Forms” - Pg 15 of 15 On-Call Engineering and Professional Services Contracts

RFP No. 19-016CA On Call Engineering and Professional Services: X. Public Relations Consulting NV5.COM LICENSING/CERTIFICATIONS | 27

RFP No. 19-016CA On Call Engineering and Professional Services: X. Public Relations Consulting NV5.COM APPENDIX

LAKE MURRAY TO SWEETWATER RESERVOIR PIPELINE 3 RELINING PROJECT SAN DIEGO COUNTY WATER AUTHORITY | SAN DIEGO, CA Project Background NV5 spearheaded and managed public outreach services for the Lake Murray to Sweetwater Reservoir Pipeline 3 Relining Project. The relining project rehabilitated four miles of water pipe to extend its service life and ensure continued water system reliability. Locations of the work were in urban areas near high-density housing, within high volume business parking lots, along busy local roads, in suburban and rural locations and a county park. Impacts included noise, nighttime work, lighting, lane closures, detours and parking restrictions near the work sites. Our Strategy The four-mile relining project involved portal sites in both high density, suburban and rural communities, impacts to businesses (Sprouts Farmers Market, Burlington Coat Factory, El Torito Restaurant, 7-11) and within a County of San Diego Regional Park that requires trail closures/detours. The goal of the community outreach effort, as identified in the project’s communication plan, was to identify significant community impacts, regularly provide information to impacted communities, provide mechanisms for impacted communities to provide input to the Water Authority, develop trust and credibility within the impacted communities, manage community expectations, avoid misunderstandings and honor commitments made by the project team. Tactics We Used/Are Using The NV5 project manager worked as a member of the construction management team managing day-to-day community outreach efforts to inform, educate and liaison with residents, businesses, agencies and County Park staff/recreationalists. Outreach efforts and tactics implemented: • Fact sheet development • Construction notifications/door hangers • Electronic newsletters • Interactive map (https://drive.google.com/open?id=1rd9mMWIqbt- A6yIrKGjyDCIkHC4&usp=sharing) • Door hanger notifications • Email list management • Inquiry hotline/email monitoring and responding • Open house events • Project logo and branding • Webpage content and updates • Social media content • Street and trail signs • Personal site visits to businesses and residents to resolve project concerns

RFP No. 19-016CA On Call Engineering and Professional Services: L. Land Surveying NV5.COM APPENDIX

LAKE MURRAY TO SWEETWATER RESERVOIR PIPELINE 3 RELINING PROJECT SAN DIEGO COUNTY WATER AUTHORITY | SAN DIEGO, CA

To view project samples developed by the NV5 team, including the fact sheet and a link to the interactive map below, visit the Water Authority project webpage at http://www.sdcwa.org/LM-Sweetwater-Relining

PORTAL 1

PORTAL 2 Lake Murray Park PORTAL 3

PORTAL 5 El Cajon PORTAL 4 PORTAL 8 PORTAL 6 PORTAL 10 La Mesa PORTAL 9 PORTAL 11

PORTAL 12

Click Here PORTAL 13 to ZOOM In! By clicking on the map, you will PORTAL 14 be directed to an interactive map that can zoom to a specific portal. Spring Valley

Lemon PROJECT Grove PORTAL 15 MAP PORTAL 16

LEGEND PORTAL 17 Sweetwater Portal Location Reservoir Pipeline 3 Relining PORTAL 18 Previously Relined Pipeline

RFP No. 19-016CA On Call Engineering and Professional Services: X. Public Relations Consulting NV5.COM APPENDIX

COMMUNITY OUTREACH FOR EAST COUNTY ADVANCED WATER PURIFICATION PROGRAM PADRE DAM MUNICIPAL WATER DISTRICT | SANTEE, CA Project Background Padre Dam Municipal Water District (District) is planning to build an advanced water treatment plant that will create a new, local, sustainable and drought proof drinking water supply using state-of-the-art technology to purify East County’s recycled water. If the program moves forward, it will meet approximately 25-30 percent of East County’s current drinking water demands and reduce dependence on imported water. Our Strategy Our team created a multi-pronged, comprehensive approach to inform water customers, local leaders and regional communities of the Advanced Water Purification Program. Since 2014, the NV5 team has been working in partnership with the District’s communications and engineering team to implement strategic tactics to raise awareness and educate audiences about the purpose, need and benefits of the project and change public attitudes about recycled advanced purified water. Tactics We Used/Are Using • Developed a communication plan outlining public outreach goals and tactics. • Created a fresh, modern project logo and branding design. • Developed key project messages and tag line based on survey results. • Prepared project fact sheets, posters, signs, newsletter and other collateral pieces. • Created stand-alone project website and drafted webpage content. • Drafted and post engaging social media content on Facebook and Twitter. • Developed and led tour program, created online tour reservations. • Developed and produced interactive activities, including ‘selfie station’ to share tour photos, created an engaging origami game for kids and filter squeeze bottle kid’s activity that mimics membrane filtration. • Managed elected official briefings. • Planned and oversaw groundbreaking and ribbon cutting events for demonstration facility. • Developed and distributed news releases, pitched stories and obtained favorable media coverage in local and international press and broadcast outlets. • Managed production of two videos, including drafting the script, overseeing filming and providing voiceover. • Created surveys for speakers bureau and tour recipients to provide feedback to improve program. • Implemented an active and dynamic social media program that includes two to three posts per week to highlight photos of tours, water news and engage followers with important program updates. Project Results During the business visits to explain the project impacts, we have received positive feedback about the personal attention and commitment to provide timely updates through emails. Some restaurants have requested weekly project updates, which we provide, and they express gratitude for the information.

RFP No. 19-016CA On Call Engineering and Professional Services: X. Public Relations Consulting NV5.COM APPENDIX

COMMUNITY OUTREACH FOR EAST COUNTY ADVANCED WATER PURIFICATION PROGRAM PADRE DAM MUNICIPAL WATER DISTRICT | SANTEE, CA

http://eastcountyawp.com/whats-next/

RFP No. 19-016CA On Call Engineering and Professional Services: X. Public Relations Consulting NV5.COM APPENDIX

COMMUNICATION SERVICES ROSS VALLEY SANITARY DISTRICT | SAN RAFAEL, CA

RV_FactSheet2_9.21.17_CMYK_Print.pdf 2 9/21/17 11:26 AM Project Background NV5 is currently serving Ross Valley Sanitary District (RVSD) by developing a communications and public outreach program to provide the RVSD’s customers with valuable information, and increase confidence in the District while educating customers on how wastewater services are provided. NV5 is also managing all outreach for the agency’s CIP and other infrastructure efforts. Our Strategy

C

The current NV5 scope of work for RVSD includes conducting M

Y a community survey (“360 for RVSD”) to gauge stakeholders’ CM MY

CY awareness and understanding of RVSD services and community CMY presence, as well as issues of concern and topics of interest to K stakeholders. We are also measuring how RVSD stakeholders prefer to provide and receive information related to RVSD and are targeting stakeholders that includes, but is not limited to, RVSD customers, local government senior management, elected officials, school districts, the local business community, the local media OP/ ED board, the environmental community, outdoor enthusiasts, and the contractor/Marin Builders community. The NV5 community relations team also developing a Strategic Communications Plan as well as a CIP Communications Plan. These plans apply information uncovered in the survey and include Goals, Key Messages, Strategies and Tactics to implement. The Communications Plans include recommendations for clear branding and updated graphic design and images for use in outreach materials, digital platforms, social media, etc.

Tactics We Used/Are Using • Implement a new website, including CIP and infrastructure project-specific webpages. • Develop email newsletters and monthly update bulletins. • Prepare press releases and media advisories, as well pitch RVSD news to industry publications and local/ regional media outlets. NV5 is also assisting in building RVSD’s media contact list and responding to media inquiries. • Manage standard ad rotations; developing, reviewing, updating and coordinating a standard print/web ad sequence of ads that are placed in local community newspapers and other print and digital opportunities including social media platforms. • Assist on managing social media platforms and updating RVSD’s social media presence. • Manage development of a new district website; replacing the existing outdated RVSD website with an improved aesthetic, content layout, and functionality to serve as a platform for future communications plan elements. Project Results The Communications Plan with Summary Report and Recommendations for Building and Sustaining Effective Community Engagement was so well received by the RVSD General Manager and Board of Directors that the agency extended NV5 community relations services for at least two more fiscal years. The community is informed about key projects at all levels and comments have been provided about the timeliness and quality of the information, photos, website usability, etc.

RFP No. 19-016CA On Call Engineering and Professional Services: X. Public Relations Consulting NV5.COM APPENDIX

COMMUNICATION SERVICES ROSS VALLEY SANITARY DISTRICT | SAN RAFAEL, CA

RFP No. 19-016CA On Call Engineering and Professional Services: X. Public Relations Consulting NV5.COM APPENDIX

CONSTRUCTION COMMUNICATION SERVICES FOR WATER UTILITIES DEPARTMENT CITY OF OCEANSIDE | OCEANSIDE, CA Project Background The City of Oceanside is working steadily to improve its aged water and sewer infrastructure in neighborhoods throughout the City to improve drinking water deliveries and enhance wastewater flow to assure a safe, reliable and efficient water and wastewater distribution system. NV5 is providing community and construction relations services to a variety of projects that support the City’s infrastructure improvement projects. Some of the projects include: • Road to Zero Waste Program • Green Oceanside Branding and Community Engagement • Water and Sewer Pipelines Replacement Project Our Strategy Pantone 313C PantoneResidential 354C Resource Guide NV5 works with the City of Oceanside Water Utilities Department to outreach to nearby residents and businesses about pipeline Join us on the journey to zero waste. Is that and rehabilitation projects. We use a comprehensive approach achievable? Yes! Taking steps in your daily routine to inform local audiences of upcoming construction projects, the to reduce and eliminate waste is easy to do and this useful guide will help you set your potential impacts of those projects and raise awareness/educate goals and achieve savings simply by about the purpose, need and benefits of the program. making a few different choices. On these projects, the NV5 team works with the construction Reduce, Reuse, Recycle team to identify, in advance, the foreseeable construction disruptions to nearby residents and businesses and develop plans to minimize these whenever possible. We also facilitate two-way communication between members of the community and project officials with regard to project concerns. We offer personal attention to stakeholders in and around the most impacted areas Reduce, Reuse, Recycle, Rethink = Road to ZERO Waste prior to and throughout the project. www.oceansiderecycles.org We use a combination of traditional outreach tactics to inform residents when construction is nearing them, such as a meet-and-greet open house, door hangers, mailers and a project information line. We also use social media tactics to offer real-time construction information to residents who prefer this source and we offer tips for those who are not as technically savvy but interested on how to access the information. Tactics We Used/Are Using • Drafted and designed construction notices and mailed to residents and businesses. • Prepared project fact sheets, maps, FAQs, postcards, contractor business cards and website content. • Established and maintain project information line. • Drafted and designed construction signage. • Drafted and distributed door hangers to residents and businesses. • Prepared template article for inclusion in City newsletter and local papers. • Drafted news releases about projects for local media. • Held community meetings in project neighborhood. • Met individually with residents to provide construction, detour and schedule information. Project Results Outreach to notify impacted stakeholders for all projects have been effective. All calls received on the project through email, website and information line were promptly responded to and proper follow up was conducted. Projects have been completed on time with the assistance of our expert construction communication services.

RFP No. 19-016CA On Call Engineering and Professional Services: X. Public Relations Consulting NV5.COM APPENDIX

CITY OF CARLSBAD COMMUNICATION AND OUTREACH SERVICES CITY OF CARLSBAD | CARLSBAD, CA Project Background The NV5 team has a successful history of delivering communication and outreach services for the City of Carlsbad. Our team is currently delivering public communications and construction outreach services for the City’s Library Modernization project. We are also currently delivering communication and outreach services targeting the Carlsbad business community through the Life In Action program, for the City’s economic development department. Over the past decade, our team members have supported other communication programs for the City, as well as for the Carlsbad Municipal Water District. These projects include communication and outreach on water conservation and utility rate increases, FOG (Fat, Oil and Grease) education and behavior change, wastewater services awareness and parks and recreation program outreach. Our Strategy The public outreach objectives are to keep all stakeholders, commuters, Carlsbad residents, businesses and other impacted members of the public informed about construction activities, deliver consistent and timely information, quickly respond to inquiries and provide open lines of communication. Tactics We Used/Are Using Our current strategic business outreach efforts include managing goals, target audience, key messages and strategies and communication channels for the Economic Development department. We are also conducting earned media and social media work and preparing to host local events and familiarization tours. By providing timely project information to built-in audiences from key Carlsbad business groups, NV5 is developing and disseminating information to and about a specific range of industries, including: Life Sciences, Action Sports Manufacturing, Clean Technology, Hospitality/Tourism, and Information/Communications Technology. Among the multiple collateral material pieces, videos and web campaigns that our team has managed for Carlsbad, some were focused on parks and recreation activities, programs and facilities such as a web campaign to increase class registrations, writing and design for the monthly newsletter Carlsbad Currents as well as e-newsletters and Trail Talk videos. Another program our team worked on for Carlsbad involved Water Conservation, Proposed Water Rate Increase and Mandatory Water Use Restrictions for the Carlsbad Municipal Water District. Additional tactics we used included preparing bill inserts providing information about drought response conditions, mandatory water use restrictions, and water-saving tips to water district customers. We drafted and designed a proposed rate increase fact sheet that provided easy to understand information on the new tiered structure and rate increases. Project Results When our team began the Water Conservation program, the District was two months away from implementing mandatory water use restrictions and enacting a new tiered rate structure and water rate increase. The project team quickly prepared various materials including flyers, graphics, webpage updates, and an FAQ providing details of the restrictions and rate increases. Carlsbad’s outreach effort was easily measured by increased class registrations and event attendance, as was the biotech incubator launch with over 300 guests at the grand opening and significant media coverage.

RFP No. 19-016CA On Call Engineering and Professional Services: X. Public Relations Consulting NV5.COM

December 20, 2018

CITY OF CORONA Administrative Services Department Purchasing Division 400 South Vicentia Avenue Suite 320 Corona, CA 92882

Project: RFP NO. 19-016CA ON CALL ENGINEERING AND PROFESSIONAL CONSULTING SERVICES: X. Public Relations Consulting NV5 Proposal Number: P27518-0001873

NV5 Inc. (NV5) appreciates the opportunity to submit our unit fee rates to provide Public Relations Consulting for the City of Corona. We understand how critical it is for the City to provide a budget that provides the best value. To that end, we will provide our services at very competitive rates.

1. Carmen Kasner Principal In Charge $255 2. Rebecca Cole Project Manager $165 3. Gabriela Dow Assistant Project Manager $156 4. Rachel Kulis Community Outreach Specialist $135 5. Hillary Brinegar Community Outreach Specialist $121 6. Wendy Hovland-Henry Strategic Supervisor $145 7. Teresa Leader-Anderson Media Relations Specialist $135 8. Multiple staff available Account Coordinator $110 9. Multiple staff available Graphic Designer $95-$105 10. Multiple staff available Administrative support $75-$95

Reimbursable charges and rates to include: 1. Mileage – Outside Local Area Per Accepted IRS rate 0% 2. In-House Reproduction 1.10 x Cost 10%

This Fee Schedule contains only the basic services performed by this office and is not a complete listing. Do not hesitate to call for a quotation or proposal if your service needs are not listed herein.

Respectfully submitted, NV5, INC.

Carmen Kasner, PE Rebecca Cole Regional Managing Director/Principal-in-Charge Project Manager

1101 California Avenue, Suite 209 | Corona, CA 92881 | www.NV5.com | Office 858.385.0500 | Fax 858.385.0400 EXHIBIT A REVISED PRICE FORM – REV. 2

(To be submitted in a sealed envelope separate from proposal documents and marked “Price Form”)

REQUEST FOR PROPOSALS: RFP No. 19-016CA

DESCRIPTION OF WORK: On-Call Engineering and Professional Consulting Services

CONSULTANT’S NAME/ADDRESS:

NAME/TELEPHONE NO. OF AUTHORIZED REPRESENTATIVE

Place an “x” in the spaces provided for each discipline being proposed:

______A. Potable Water and Reclaimed Water Pipelines

______B. Potable Water and Reclaimed Water Pump Stations, Well Equipping, Storage Facilities and Pressure Regulating Facilities

______C. Water Reclamation (Sewage) Collection Piping

______D. Water Reclamation (Sewage) Collection Lift Stations

______E. Water Treatment Systems Design

______F. Water Reclamation Systems Design

______G. Structural Engineering

______H. Landscape Architectural and Irrigation Design

______I. Electrical Engineering

On-Call Engineering and Professional Consulting Services RFP No. 19-016CA Addendum #2 Page 7 of 11 _____ J. Geotechnical Engineering, Inspection and Materials Testing

_____ K. Traffic Engineering

_____ L. Land Surveying

_____ M. Construction Management and Support

_____ N. Project Management

_____ O. Construction Inspection Services

_____ P. Hydrogeology (Groundwater Well) Design and Construction Services

_____ Q. Water Management Programs and Engineering

_____ R. Environmental Consulting

_____ S. Hazardous Materials Testing

_____ T. Utility Locating Services

_____ U. Grant Writing and Management Consultant

_____ V. Accounting and Financial Consulting Services

_____ W. Radio Tower Engineering Services

_____ X. Public Relations Consulting

_____ Y. Dry Utility Design and Plan Checking Services

_____ Z. American with Disabilities Act (ADA) Construction/Compliance Inspection Services

_____ AA. Electrical Construction Inspection, Startup and Testing, Plan Review and Constructability Review, and Developing and Editing Standard Construction Specifications and Standard Drawings Services.

Provide hourly rate schedule on company letterhead for each discipline being proposed. All rates and costs shall be effective through June 30, 2022. Hourly rate schedule should include the typical following categories of labor classifications modified as appropriate for the category of labor required to perform the work:

• Principal-in-Charge, QA/QC Manager

On-Call Engineering and Professional Consulting Services RFP No. 19-016CA Addendum #2 Page 8 of 11 • Senior Project Manager • Project Manager • Construction Manager, Resident Engineer • Senior Project Engineer, Senior Project Architect/Landscape Architect, Senior Land Surveyor • Project Engineer, Project Architect/Landscape Architect, Project Land Surveyor • Professional Engineer, Land Surveyor, Architect/Landscape Architect • Inspector • Engineer-in-Training, Civil Engineering Designer • CAD Designer/Technician • Engineering Assistant • Administrative Assistant, Project Administrator • Two-Man Survey Crew (per hour/day) • Ground Penetrating Radar Utility Locating Crew (per hour/day)

Provide list of reimbursable charges and rates to include:

• Mileage • Prints, plots, messenger service and other direct expenses markup • Outside consultant services markup • Traffic control • Other

Are there any other additional or incidental costs which will be required by your firm in order to meet the requirements of the Scope of Work? Yes / No (circle one). If you answered “Yes”, please provide detail of said additional costs:

Please indicate any elements of the Scope of Work which cannot be met by your firm.

On-Call Engineering and Professional Consulting Services RFP No. 19-016CA Addendum #2 Page 9 of 11

Have you included in your proposal all requested informational items and forms? Yes / No (circle one). If you answered “No”, please explain:

Have you been on any federal list of debarred or suspended consultants? Yes / No (circle one).

This offer shall remain firm for 90 days from RFP close date.

Terms and conditions as set forth in this RFP apply to this proposal.

Unless otherwise stated, payment terms are: Net thirty (30) days.

In signing this proposal, Consultant warrants that all certifications and documents requested herein are attached and properly completed and signed.

From time to time, the City may issue one or more addenda to this RFP. Below, please indicate all Addenda to this RFP received by your firm, and the date said Addenda was/were received. It is Consultant’s responsibility to ensure that all addenda are received. Failure to acknowledge receipt of addenda may cause the City to reject the proposal as non-responsive.

Verification of Addenda Received

Addenda No: ______Received on: ______

Addenda No: ______Received on: ______

Addenda No: ______Received on: ______

On-Call Engineering and Professional Consulting Services RFP No. 19-016CA Addendum #2 Page 10 of 11

AUTHORIZED SIGNATURE:

PRINT SIGNER’S NAME AND TITLE:

DATE SIGNED:

COMPANY NAME & ADDRESS:

PHONE: EMAIL: ______

DIR REGISTRATION NO.: ______

On-Call Engineering and Professional Consulting Services RFP No. 19-016CA Addendum #2 Page 11 of 11