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Manual De Migración: De Elastix 2.5 a Issabel 4

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Manual de Migración: De Elastix 2.5 a Issabel 4 Agosto 2017 www.issabel.com Migración & Instalación DOCUMENT VERSION: 1.2 Tabla de contenido Tabla de contenido ........................................................................................................................ 1 Manual de migración: de elastix 2.5 a Issabel 4......................................................................... 2 Acerca de Issabel ........................................................................................................................... 2 Objetivo .......................................................................................................................................... 3 Prerrequisitos ................................................................................................................................ 3 Actualización .................................................................................................................................. 3 Versiones ........................................................................................................................................ 4 Escenario ........................................................................................................................................ 6 Procedimiento ............................................................................................................................... 7 Extracción del backup de elastix. ............................................................................................. 7 Restauración del backup en su servidor Issabel. ................................................................. 12 Migración .................................................................................................................................. 22 Validación ................................................................................................................................. 25 Recomendaciones. ...................................................................................................................... 29 1 / 29 Manual de migración: de elastix 2.5 a Issabel 4 El siguiente documento describe los conceptos, procedimientos y consideraciones para realizar la migración de elastix 2.5 a Issabel 4. Acerca de Issabel Issabel es un software Open Source que reúne servicios de comunicaciones IP en un solo lugar. Es una plataforma que simplifica la gestión de tus canales de interacción empresarial, incorporando una Central Telefónica (VoIP) con correo electrónico, CRM, fax, videoconferencia, grabación, reportes y muchas más bondades. 2 / 29 Objetivo Mostrar paso a paso la migración de un servidor elastix 2.5 a Issabel 4, utilizando backups. Prerrequisitos Acceso a su servidor Issabel y elastix. freePBX 2.11+ Issabel 4+ Elastix 2.5/4 Actualización 21 de julio El último release de Issabel 4 (14 de julio), corrige algunos errores que se obtenían al hacer la migración. Para descargarlo, acceder a la página: www.issabel.org/latest-iso 3 / 29 Versiones A continuación se muestra a detalle las versiones utilizadas durante la creación de este manual: elastix Issabel Kernel Kernel Linux(x86_64)-2.6.18-371.1.2.el5 Linux(x86_64)-3.10.0-514.2.2.el7.x86_64 Elastix Issabel elastix-2.5.0-1 issabel-4.0.0-1 elastix-a2billing-2.2.0-0 issabel-addons-4.0.0-1 elastix-a2billing-callback_daemon-2.2.0-0 issabel-agenda-4.0.0-1 elastix-addons-2.5.0-6 issabel-asterisk-sounds-1.2.3-1 elastix-agenda-2.5.0-3 issabel-email_admin-4.0.0-1 elastix-asterisk-sounds-1.2.3-1 issabel-endpointconfig2-4.0.0-1 elastix-email_admin-2.5.0-6 issabel-extras-4.0.0-1 elastix-endpointconfig2-2.5.0-5 issabel-fax-4.0.0-1 elastix-extras-2.5.0-1 issabel-firstboot-4.0.0-1 elastix-fax-2.5.0-3 issabel-framework-4.0.0-1 elastix-firstboot-2.5.0-3 issabel-my_extension-4.0.0-1 elastix-framework-2.5.0-20 issabel-pbx-4.0.0-1 elastix-im-2.5.0-1 issabel-portknock-4.0.0-1 elastix-my_extension-2.5.0-1 issabel-reports-4.0.0-1 elastix-pbx-2.5.0-9 issabel-security-4.0.0-1 elastix-portknock-0.0.1-0 issabel-system-4.0.0-1 elastix-reports-2.5.0-8 elastix-security-2.5.0-4 RoundCubeMail elastix-system-2.5.0-8 RoundCubeMail-0.3.1-12 RoundCubeMail Mail RoundCubeMail-0.3.1-12 postfix-2.10.1-6.el7 cyrus-imapd-2.4.17-7.el7 Mail postfix-2.3.3-6.el5 IM cyrus-imapd-2.3.7-12.el5_7.2 openfire-(not installed)- IM IssablPBX openfire-3.7.1-1 issabelPBX-2.11.0-43 FreePBX Asterisk 4 / 29 freePBX-2.11.0-26 asterisk-11.25.0-0.el7.centos asterisk-perl-1.03-0 Asterisk asterisk-addons-11.25.0-0.el7.centos asterisk-11.25.0-0 asterisk-perl-1.03-0 FAX asterisk-addons-11.25.0-0 hylafax-4.3.11-1rh7 iaxmodem-1.3.0-0.el7.centos FAX hylafax-4.3.10-2rhel5 DRIVERS iaxmodem-1.2.0-2 dahdi-2.10.2-0.el7.centos rhino-0.99.7-0 DRIVERS wanpipe-util-7.0.14.3-0 dahdi-2.10.0.1-0 rhino-0.99.6-3.b4 wanpipe-util-7.0.10-2 5 / 29 Escenario El siguiente manual ha sido creado bajo las siguientes condiciones: Sistema Operativo: Windows 10 de 64 bits. Procesador: Intel(R) Core(™) i3-5005U CPU @ 2.00GHz 2.00 GHz Memoria: 4.00 GB Software de Virtualización: Issabel ha sido virtualizado con Oracle VirtualBox 5.1.22; fue configurado según la instalación recomendada. Navegador de internet utilizado en este procedimiento: Google Chrome 6 / 29 Procedimiento Extracción del backup de elastix. En la sección izquierda de su pantalla presione el botón ‘System’ del Menú. 7 / 29 Se desglosará el submenú de ‘System’, presione el botón de ‘Backup/Restore’. 8 / 29 Posteriormente, se visualizará lo siguiente en la ventana del buscador. En el backup (el archivo .tar) presione clic derecho de su mouse para desglosar un menú de opciones. 9 / 29 Presiona la opción de Guardar enlace como… Se desplegará una ventana emergente para seleccionar el lugar de preferencia de almacenamiento del backup. 10 / 29 Presione el botón Guardar. 11 / 29 Restauración del backup en su servidor Issabel. Iniciar el servidor, e ingresar a la interfaz gráfica de Issabel a través del navegador de internet de preferencia. 12 / 29 En el campo de username ingrese “admin” En el campo de password ingrese la contraseña que eligió al momento de instalar el servidor Issabel. 13 / 29 Presiona el botón “Submit” o presiona Enter. 14 / 29 Aparecerá una ventana emergente para registrar al administrador. 15 / 29 Cerrar la ventana emergente que apareció, presionando el botón ‘x’ en la parte superior derecha, o bien, ingresar las credenciales. 16 / 29 En la parte izquierda de la ventana del buscador está el menú del servidor Issabel; presione el botón System. 17 / 29 Se desglosará el submenú de System, seleccionar la opción Backup/Restore. 18 / 29 En la parte media de la pantalla encontrará el botón Upload, presionar el botón ya mencionado. 19 / 29 Posteriormente será abierta una ventana emergente de archivos; buscar el archivo backup en la dirección donde fue almacenado. 20 / 29 Seleccione el archivo .tar y se presiona el botón abrir. Al haber presionado el botón de abrir, inmediatamente se abrirá otra ventana emergente de confirmación; presionar el botón aceptar. 21 / 29 Migración Aquí se cargará el backup, y este aparecerá en la web del servidor Issabel. Seleccionamos el backup que deseamos migrar a Issabel. 22 / 29 Presiona el botón ‘Migrate from Elastix’ 23 / 29 Posteriormente empezará la descarga de Migración de Elastix al servidor Issabel. Al terminar de cargar el Backup, se abrirá una ventana de confirmación; presione el botón “Aceptar” o presione Enter. 24 / 29 Validación En la barra de Menú principal del servidor Issabel, presionar el apartado de PBX. 25 / 29 Al abrir el submenú del apartado de PBX, presionar PBX Configuration. 26 / 29 La web del servidor Issabel se direccionará a la pantalla de la configuración del PBX En la parte superior media presionar el botón ‘Apply Config’. 27 / 29 Al finalizar este paso se podrá ver la siguiente pantalla. Se podrá inspeccionar cada extensión para ver su configuración. Esto en la parte superior derecha. 28 / 29 Recomendaciones. Siempre realizar backups de configuraciones y addons Tener la última versión de Issabel descargada Realizar llamadas de prueba 29 / 29 .
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