UR President Discusses Crisis

2021

UR president discusses crisis Sarah Mangelsdorf on COVID-19 response, minimum wage increase and community responsibility INSIDE • Businesses express optimism for the road ahead • Some lessons learned from the pandemic • Rochester poised to burst out of the starting gate • The region's largest employers THIS IS MORE THAN FINANCES, this is our future

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14036_RBJ75_Ad_F.indd 1 4/19/21 4:49 PM ESL14036_RBJ75_Ad, 9.5”w x 13.75”h finished, 4C TABLE OF CONTENTS Suzanne E. Fischer-Huettner Group Publisher

Ben Jacobs Associate Publisher & Editor UR president discusses COVID response, community responsibility ...... 4 Dick Moss Special Products Editor

Nicole Sheldon Assistant Editor List of top 75 Rochester employers by number of employees ...... 7 Velvet Spicer Reporter

Kevin Oklobzija Reporter After weathering pandemic, businesses express optimism ...... 10 Jean Moorhouse Account Manager

Tracy Bumba Audience Development Manager

Alys Derby Data about the RBJ 75 ...... 12 PN & Advertising Coordinator

Laura Black Special Projects Manager Wendy Martin Some lessons learned during the COVID-19 crisis...... 13 Graphic Designer

Noah Daum Ad Designer J. Adam Fenster, Rochester poised to burst out of the starting gate ...... 14 University of Rochester Cover photo

To buy advertising or order additional copies of RBJ 75, email [email protected] CEO bios ...... 15

Letter from the Editor Signs of optimism, recovery panies and workers enduring That faith that the worst of the In addition to UR, three other hardship because of COVID-19 pandemic is behind us and that we employers reported adding at and the restrictions that have will experience economic growth least 200 employees since last been implemented to contain its the rest of this year and into next year: CDS Life Transitions Inc. spread, there is reason to believe year is reﬂ ected in the words of (282), Jewish Senior Life (213) that we can see light at the end many of the business leaders who and General Motors Rochester of the tunnel. are featured in this section. Operations (203). The vaccine rollout in New Many employers who had to And three of the top 10 em- York and in our region has not shed jobs as a result of the pan- ployers saw local employment been without speed bumps, but demic have since returned their growth of at least 2.5 percent: it is progressing well enough to previous level or higher. Four- L3Harris Technologies Inc. engender optimism. As of April teen of the top 25 employers on (4.2%), Lifetime Healthcare Cos. 21, 42.6 percent of New Yorkers the RBJ 75 report higher local Inc. (2.6%) and Tops Markets LLC had received at least one vac- employment this year than they (9.9%). cine dose and 29.2 percent had did last year. The recovery from the When we published the RBJ completed a vaccine series. In The University of Rochester has COVID-19 pandemic has been 75 last year, nobody could have the Finger Lakes, those numbers added 574 employees, the most uneven and is far from complete, predicted that a year later, we were even better: 43.9 percent of any company on the list, to re- but there are signs that we are would still be struggling with the with at least one dose and 31.9 main by far the largest employ- effects of COVID-19. But there is percent with a completed series. er in our region. And the top ﬁ ve well on our way. no question the landscape for lo- As a result, businesses have employers are the same for the cal employers has improved sig- less fear of another sudden surge fourth year in a row, with Roch- nificantly as we publish the 33rd in cases that could force many ester Regional Health, Wegmans, edition of the RBJ 75 this year. businesses to shut down or re- Paychex and Rochester Institute —Ben Jacobs, While there are still many com- duce staff for weeks or months. of Technology following UR. Associate Publisher & Editor

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Rochester Business Journal 3 UR president discusses COVID response, community responsibility

University of Rochester President Sarah Mangelsdorf meets with members of the Class of '21 at the senior picnic outside Goergen Athletic Center on September 25. (Photo by J. Adam Fenster / University of Rochester)

By VELVET SPICER turn its staff to full salaries and raise its minimum bring them back. Then we had to figure out how excited that we will be able to hold commence- [email protected] / 585-653-4021 / @ wage to $15 an hour, a decision that would have to get them moved out of their dorms in a socially ment, but we will not be able to have guests. Last Velvet_Spicer an unexpected ripple effect throughout the Roch- distanced way, because of course move-in and year we only had virtual commencement. ester community. move-out is usually a very congenial affair with It’s been one thing after another. But I think arah Mangelsdorf has served as president An edited transcript of the interview appears people crowding together with their family mem- we’ve done quite well at keeping our university of the University of Rochester since July 1, below: bers. So we had to space that out over 10 days. community and the larger community safe. We’ve S2019, which means she had just seven or We had to rethink over spring break, some of never had dangerously high rates of COVID pos- so months to learn as much as she could about First and foremost on everyone’s minds these faculty had never taught online before, and itivity on our campus. We’ve done surveillance the organization before the pandemic would is the pandemic. Can you talk about how they had to learn how to teach via Zoom. They testing this semester; 2,000 tests a week of our change the world, and with it, the way in which University of Rochester dealt with the had to shift the format of their courses. When you students so we can track every week. UR operates. onset of COVID-19 and how those ac- think about how we typically do admissions tours, As Rochester’s largest employer, UR chose Qtions may have changed as the pandemic no, we weren’t going to bring people to campus Are you fully on campus for classes? Mangelsdorf, the university’s first female presi- wore on? for tours and in-person interviews. Pretty much The way it works now is that students were, dent, from among 200 applicants. At the outset In early February 2020, I charged a commit- everything about campus life had to change. including in the fall, all welcomed back, though of her presidency, Mangelsdorf said her focus tee that we labeled Corona University Response All along our focus had to be on public health. with complicated protocols. At that time, if you would be on listening and learning before estab- Early on we didn’t know how this virus was Q Team (CURT) because we’d been hearing from were coming from most other states, except for lishing priorities for the organization. She would public health officials that this was coming and spread, so we were all compulsively cleaning a few states around New York, you had to quar- see those priorities shift and change dramatically it was clear that there were going to be some every surface with Purell. We had to take all antine for two weeks. So the bulk of our students as the pandemic arrived and wore on. real issues in our country, judging from what we kinds of measures. We switched everyone who coming from out of state, unless they were com- Mangelsdorf is a psychologist whose research could see in China and in Europe. could work from home to working from home. Of ing from the immediately contiguous states, had has focused on social and emotional develop- At that point, I really don’t think we had any course, none of our health care workers got to to come here, have PCR testing (polymerase ment of infants and children. She spent the five sense of how much it would impact our lives. work from home. And many other groups, like our chain reaction) — that’s the one up the nose, not years prior to joining UR as provost at the Univer- So this committee started meeting — and they public safety workers, our environmental safety the rapid one — and then be in isolation for two sity of Wisconsin-Madison. She began her career still meet three times a week — for a while they folks, they couldn’t work from home. But lots of weeks. And that was true for international stu- at the University of Michigan. were meeting five or even seven times a week, other people do. I do go to campus three days a dents as well. In an interview with the Rochester Business because there were so many new things, rules week now that I’m fully vaccinated. But we just And I worried a great deal, particularly for Journal, Mangelsdorf opened up about how she kept changing, guidance kept changing. completely switched our ways of doing things. first-year students, a lot of first-year students are and her colleagues managed to keep hope alive We had to think about all sorts of things; we But the guidance has continued, change, change, anxious about the college experience and going at the university during the worst of COVID-19. had to make the decision about when the students change. We just got the state’s guidance about away from home, and then imagine going to a And she discussed the college’s decision to re- went home for spring break ... we decided not to holding commencement exercises. And we’re strange place and going into social isolation for

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4 Rochester Business Journal two weeks. But they signed up for it, a lot of them of our fi nancial losses. The bulk of those fur- because there were some people who could that we were canceling commencement. The did. Some of them just signed up to be with us loughs, something like 3,500, were medical cen- sign up for it who might not have ever been able number of hate messages I got from students and remotely, so they have been doing Zoom classes ter staff and outpatient clinics. Then there were to come to Rochester a couple nights a week. their parents, you couldn’t believe. This is a pub- this year but are not on campus. But I think our an additional 1,500 in other parts of the universi- Maybe their schedule didn’t permit it, may- lic health crisis. Whatever decisions you make, dorms are at about 70 percent capacity. And we ty who were more likely to have partial furloughs, be they live too far away. Particularly for adult you think through them, you weigh the pros and also have students who live off campus in the maybe furloughed for a week, two weeks, differ- learners, we’ve learned that we can enhance cons of different decisions, then you make your city of Rochester. So if you go on campus, yes, ent periods, depending on the unit, depending on our online offerings and perhaps continue to decision and you know that no matter what you you will see students. You would see students the kind of work they were doing. reach different audiences. And we’ve seen a big do, you will make some people unhappy. out on the quad playing Frisbee and all the things I’m happy to say that virtually everyone who uptick in our enrollment in our BSN in nursing as That was an important lesson for me because students do on college campuses. They would was furloughed as a result of the pandemic came well. And that’s an online program. I much prefer to make people happy, but that have masks on, if you go into Wilson Commons. back to work, and then all the folks who had their would mean never doing anything. It has been They’re allowed to take their masks off to eat and salaries cut, most of them were restored Jan. 1 of What did the pandemic teach you as an a real learning experience for me that way. I’ve drink. Otherwise they are masked. this year, except my senior leadership group and organization and as a leader? learned to politely respond to those emails, but In classes — my husband taught in person a few other senior leaders who retained their sal- it’s been a learning experience, for sure. I hope I wish I had more time for refl ection, be- all year, and the classroom is a little weird. ary reductions. One other action we had to take, that our organization comes out of this being cause we haven’t had a lot of time for refl ec- The students are six feet apart, they’re wear- which I was very sad about, was the reduction of Q more prepared to continue to be collaborative tion. We go from making one big decision after ing masks, so he can’t see. He said ‘I feel like employer contributions to retirement. We did that across the different units, because I think that’s another. I think we saw that our structure, that I can’t really get to know them because I can’t beginning July 1 through December, and then we really been a real strength that’s come out during traditionally has been very decentralized and really see their faces.’ And I think, particularly did the partial restoration in January of this year the pandemic. very siloed, wasn’t always a strength for us, and for fi rst-year students, I worry some about their because our fi nances, once we were able to re- one of the good things about the pandemic was social isolation because it’s harder to meet peo- open clinically, things improved. that it brought people from across the universi- UR has made a commitment to bring its ple if you’re always six feet apart from them and ty, working on this CURT team with the Dean’s minimum wage workers up to $15 per wearing a mask. Businesses and nonprofi ts had to change Council, which is another group that used to hour. Tell me how that decision was Then my husband and other professors, even many things during the pandemic. Many meet about once a month, and now they’re meet- made and why it was important. I know those who are teaching in person, they are also organizations discovered that working Qyou were the fi rst ones in Rochester and ing multiple times a week to discuss everything simultaneously recording it so that students can remotely was as effective as working from how to convert courses online to how to some other organizations have piggy- either Zoom in and be participating live in a coor- Qfrom a central location, for example. Which backed on that, which is a good thing. do student recruiting virtually. I think the deans dinated fashion or, if they’re in another time zone changes will UR keep as we move forward started working together much more effectively Yes, it is a good thing. We are the biggest em- like someplace in Asia, it’s recorded and they can and out of the pandemic? and got to know one another better and thinking ployer in Rochester and we’re also a member watch the lecture at a time when it’s convenient I look forward to a time when I can actually about things they could do collaboratively. And I of the Rochester-Monroe Anti-Poverty Initiative for them. It’s a different world, but yes, they’re meet with people and not do 10 hours of Zoom ev- would like that to continue because I think the (RMAPI). They came to me, the leadership of back on campus. ery day. I long for some of those in-person events. notion that each school just goes and does its RMAPI said you know, at the current minimum But on the other hand, our advancement and own thing, that’s great, but sometimes you can wage of $12.50 an hour, do that math, and even How many individuals were furloughed, alumni relations team has done all kinds of won- collaborate and actually do even greater things. I if you work full time and if you have any depen- and has everyone returned to work? derful virtual events, panels made up of alumni or hope we’ve learned that. dents, you would be living in poverty, below the That was a very hard thing. In March the faculty on different topics, visiting speakers, and For me as a leader, I think I realized that you poverty line. They said this could make a huge Qstate guidance indicated that medical facilities these are alumni that could live anywhere in the just have to make these tough decisions — like difference, if you really worked on this. should really shut down their ambulatory care fa- country and all we ask them to do is Zoom in for decisions about the furloughs and reducing the They were particularly interested in one group, cilities and elective surgeries and focus on COVID an hour and a half in the evening for a conver- retirement benefi ts — and know that people will they were bringing up the issue of home health care and emergency care. I understand why the sation. And sometimes we’ve had 1,000 alumni be unhappy with you, but that’s what you’re paid care workers. I came back to them and said I state issued that guidance because if you saw and friends Zoom in for one of those gatherings. to do. You make the decisions, including things can’t justify saying we’re going to raise the wag- what had been happening in New York City and If we have a faculty panel and we have it in the like the decision not to bring students back to es of one group of employees; we have to look at Long Island, and the hospitals were overfl owing. hotel ballroom in some city we’ll get the people campus last year after spring break. all of our employees, and I believe we have 1,200 We didn’t have a surge last spring. Our biggest who live in that city and it’ll be well attended, I was one of the fi rst presidents to announce employees who are earning minimum wage, so surge of COVID in Monroe County was actually but not the full range. And now we have people this past January, so we had many empty hos- from the community who Zoom in to some of pital beds. these events that we do because they’re open. I When you drive around not just Monroe County keep saying to Tom Farrell (Senior Vice President, “ but surrounding areas, how many UR Medicine Larry and Cindy Bloch Alumni and Advancement We care for residents clinics do you see? And if you think of shutting all Center), I know we’re going to want to go back those down and all the people that work in them. to meeting with our alumni and friends in per- For the fi rst month we kept everyone on payroll, son, but I hope we continue some of these online and each other even though everything was shut down. Then we events because I think they’ve been great. So I realized our revenues were down by millions. We think going forward there will be this mixture of were down $70 million in March, $140 million in-person events and still having some of these ” in April. And this was when the federal gov- online events. ernment passed the CARES Act, which had the Similarly, we’ve all worked from home — and extra unemployment relief of $600 a week, so certainly there are some people at the university like family. at the recommendation of our representatives who never did get the opportunity to work from Episcopal SeniorLife Communities is in Washington, said if you furlough people now home, and they probably never will because of then they can take advantage of that CARES Act the nature of their jobs such as dining services special because of our people — some money, and if they’re furloughed they still have workers who have to feed students or feed peo- of the best in the field. We support their health benefi ts. Whereas if you’re laid off, ple in the hospital, and they have to show up and you lose that. do it — but there are other functions where you and inspire each other every day while I was tortured over it because it was my fi rst think we lease lots of space for people in our providing top-notch quality care and year as president. I never thought this is what medical billing offi ce, and who knows, maybe I want to do my fi rst year as president. It was they’re just as effective from home. services. Our culture of compassion, around 5,000 people but we had to do it because And there are certainly some groups, some dedication, friendliness, innovation and of our managers have done surveys with their employees about whether they like working respect makes us a workplace of choice from home or not, and we’re developing a whole in the Rochester community. return to work policy and remote work policy because there are some advantages to offering 585.546.8400 people this fl exibility. Not everyone will get the EpiscopalSeniorLife.org option of fl exibility, but on the other hand, there are also certain kinds of employees who it’s easy for them to do a lot of their work remotely. It de- pends. If you have kids at home it won’t be a better place to concentrate. But if we can take the best of that. Our faculty already do that. I used to be a professor, I had my writing days at home because if I was alone at home I could really work on writing articles, and if I was in my offi ce my students would stop by, I’d have offi ce hours. I do think we want to be as fl exible as we can be and still serve our students and patients as best we can. There are certain functions that just have to be on campus. Another example, the Warner School of Education moved to offer all of their Skilled Nursing • Rehabilitation Services • Specialized Memory Care degrees in the fall online and they discovered Assisted Living • Independent Living • Patio Homes that their EdD online actually had higher enrollment than when it had been in-person or hybrid Senior Housing and Apartments • Hospice • Community Programs

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Rochester Business Journal 5 you can’t just turn on a dime. They had first come to me and said by this July could you go to $15 for the home health care workers. Actually I need to study this, and I think we need to look at all our workers who are minimum wage workers, and of course you need to look at the workers who are above minimum wage workers. Because if you just raise the lowest people ... It’s a larger exercise where you then have to de- compress the salary scale. I figured out how we could do it by December of 2022. So it’s not as quick, but we’re a big organization, so we have to plan it out and budget it. But it is important. We don’t want to be just the biggest employer in Rochester; we want to be a good employer. We want to provide people with meaningful work and benefits and pathways to advancement. We’re working on a lot of things in HR now about mod- ernizing our career paths and helping people see career ladders so you don’t start at an entry level job and just stay there; you have opportunities to advance yourself if you want. We’re committed to being a good employer, and I do think the difference between $12.50 an hour and $15 an hour can really make a difference in things like putting food on the table for your kids. It also benefits the community at large, not just individuals, because when people earn more they spend it in the community on goods and services.

How is the University of Rochester address- ing racial and social unrest in the community? Are there certain measures Roches- ter’s largest employer has taken to help In pre-COVID times, UR President Sarah C. Mangelsdorf walks through a bridge from Frederick Douglass Building to Wilson Commons. Mangelsdorf's first day on the job was Qemployees deal with the stress of unrest? July 1, 2019, She barely had time to settle in before the COVID crisis arrived. (Photo by J. Adam Fenster / University of Rochester) There are certain programs that HR runs on education of and educational outcomes of stu- and urban education in other places in the world. I believe the University of Rochester and the wellness and stress and management. But it has dents in the city of Rochester. We’re not the only city that has some troubled city of Rochester have very much a shared fate. been a concern for us. We have been deeply con- schools. We’ve made a lot of headway and I think They both do better if they both succeed. More cerned about the mental health and wellness of What new programs or ventures has UR there’s more to come. The East High project is of our graduates might stay here if we continue our employees, our students. This has been an undertaken in recent years to expand its another one that really brings in people from all to…you see the development downtown and you extremely stressful time for all of us and the so- reach? over. At East High, there are people from East- think if there are more internships for students cial isolation doesn’t help people’s mental health We did clinical trials for three of those man Dental providing dental services, students and they get offered jobs here they might be either. So we have spent a lot of time thinking Q can get glasses — and they can learn how to more likely to stay here. vaccines, and we do have some leading RNA about it. I don’t think we have all the answers. biologists whose research is key to the sci- make glasses as well; there’s and optics train- We do work closely; we’re engaged with Unit- I’m about to charge a task force to focus on the ence behind the development of the vaccine, ing program for students — they can get health ed Way. Of course, the Memorial Art Gallery is mental health needs of our students. HR is try- so our medical center has been very active in services, mental health services. People from all part of the University of Rochester, but is also, ing to increase the number of offerings of these COVID-related research. over our university are involved in that project. as George Eastman intended, a community art different wellness programs for our employees. When I mentioned East High, our Warner And one of our faculty members in orthopedics museum. And we’re very committed to that and runs an athletic training program at East High to the community art classes that are offered But we don’t have a magic wand to make the School has put a lot of energy and focus on urban world a happier, more equitable place overnight. education. They have a Center for Urban Educa- Champs. That’s been a great program. there, as well as the community music school at But we are working with community leaders to tion. Our goal is we want the students at East We’ve also, in recent years, grown our capacity the Eastman School of Music and all of the other try to be the best partner we can in helping close High to be successful, which also helps benefit in data science with the notion that that’s a grow- events. some of the education disparities and health dis- their families, but we also hope to take things ing area. We gather vast amounts of data on pretty Generally if you go to Kodak Hall there are all parities and trying to find ways to change some we’ve learned from that to be able to improve much everything you can think of, but then you kinds of events going on every week. And they’re of that. Our East High project, working with Roch- urban education in other schools in Rochester have to have people who really know how to ana- not just for members of the university communi- ester City School District is to help enhance the lyze and make sense of it. That’s a relatively new ty; in fact, I remember once I was visiting campus degree program that has been growing in popular- before I became president and there was a high ity. It seems to be going quite well. The laboratory school jazz competition for the state of New York for laser energetics is funded by Department of at Kodak Hall. And I thought, this really is a com- Energy, so by the federal government, and is the munity resource and a great one at that. We are largest university-based research center that they committed to working with the city in every way fund, and it houses two of the most powerful la- we can to make the city of Rochester as great a sers in the world. People come from all over the place as it can be. world to do research there in high density physics and fusion. In 2018, Donna Strickland, who is one What’s on the horizon for University of of our graduates, won the Nobel Prize in physics Rochester? for work that she’d done as a graduate student in We’re planning on having students come the laser lab. They continue to do new and exciting back this fall as they’ve been here this year. things all the time. Q We want things to return to what I call a new nor- Also at our medical center we got a major cen- mal. It’s not going to be quite the same. There ter grant for the study of intellectual disabilities. probably will be this combination of some things There are 14 such centers in the country. The that are online and some things that are in per- Children’s Hospital at the University of Pennsylva- son. We have spring sporting events right now nia lost out; they didn’t get their center renewed in our local league. We haven’t participating in and we go it. It’s very exciting. I do think our pro- some of our other athletic league because we gram in neuroscience, this is one of the leading don’t want students traveling. We hope our teams places in the world for the study of and treatment can return to competing, but a lot of it is we have and clinical care working with young people and to wait for health guidance from the state and adults with intellectual disabilities. Our cancer also nationally from the NCAA for things like center continues to grow stronger and stronger sports. Our research labs are fully active already. and do really exciting work. I could go on and on. I think one of the things that’s been hardest But these are some of the newer things. hit is our Eastman students do performance to empty concert halls and no one claps at the end, Being Rochester’s top employer comes except maybe on Zoom, but they don’t hear it. with certain responsibilities. What are We really hope we can go back to having live some of those responsibilities and how music performances, both for the performers and Qdo you address them? for us as audiences. That’s one thing I’ve really We take our role as community members re- missed. We have to wait and see when we can ally seriously. That was one of the reasons we safely reopen our performing arts spaces and mu- decided to move to $15 an hour for the minimum sical events. We’re looking forward to that time. Mangelsdorf tours the student COVID-19 testing area in Goergen Athletic Center on August 20. (Photo by J. Adam wage. We’re not just the biggest employer, we Fenster / University of Rochester) want to be, as I said, a good employer.

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6 Rochester Business Journal RBJ 75: The Region's Top Employers (Ranked by total local employment) 2020 local Organization Year est. locally Name 2021 local Top local executive employees 2021/2020 2020/2019 Headquarters Address employees HR manager Full-time | Part- companywide companywide Parent company Business description Website Full-time | Part-time Telephone employees Rank time revenue (if applicable) University of Rochester Sarah Mangelsdorf Nonprofit 1850 500 Wilson Blvd. 32,211 Tony Kinslow 31,637 33,233 $4.78 billion Rochester Higher education, research, health care 1. Rochester, NY 14627 24,732 | 7,479 (585) 275-2121 24,125 | 7,512 32,488 $4.66 billion NA www.rochester.edu Rochester Regional Health Eric Bieber MD Nonprofit 2014 Integrated health care services including hospitals, 1425 Portland Ave. 17,565 Elizabeth Petro 17,594 17,646 $2.4 billion Rochester medical practices, senior care programs and 2. Rochester, NY 14621 13,205 | 4,360 (585) 922-4000 12,961 | 4,633 17,691 $2.28 billion NA facilities, behavioral health services, medical www.rochesterregional.org laboratories, and patient and clinical trials

Wegmans Food Markets Inc. Colleen Wegman Private 1916 1500 Brooks Ave. 13,178 Kevin Stickles 13,434 52,325 NA Rochester Supermarkets 3. Rochester, NY 14624 6,078 | 7,100 (585) 328-2550 6,031 | 7,403 51,183 NA NA www.wegmans.com (800) 934-6267 Paychex Inc. Martin Mucci Public 1971 Integrated human capital management solutions for 911 Panorama Trail S. 4,796 NA 4,771 15,830 $4.04 billion Rochester payroll, benefits, human resources and insurance 4. Rochester, NY 14625 4,748 | 48 (585) 385-6666 4,716 | 55 15,600 $3.77 billion NA services www.paychex.com Rochester Institute of Technology David Munson Nonprofit 1829 1 Lomb Memorial Drive 3,976 Jo Ellen Pinkham 3,976 3,976 $609.36 million Rochester Higher education 5. Rochester, NY 14623 3,449 | 527 (585) 475-7935 3,449 | 527 3,976 $609.4 million NA www.rit.edu L3Harris Technologies Inc. Dana A. Mehnert Public 1960 1350 Jefferson Road 3,958 Renee Swan 3,800 48,000 $18.19 billion Melbourne, Fla. Advanced defense and commercial technologies 6. Rochester, NY 14623 3,940 | 18 (585) 244-5830 NA | NA 48,000 $6.8 billion NA across air, land, sea, space and cyber domains www.l3harris.com Heritage Christian Services Inc. Marisa Geitner Nonprofit 1984 Services for children, older adults and people with 275 Kenneth Drive, Suite 100 2,221 NA 2,274 2,973 $96.66 million Rochester disabilities, including residential programs, respite, 7. Rochester, NY 14623 913 | 1,308 (585) 340-2000 947 | 1,327 2,971 $98.02 million NA child care and job placement www.heritagechristianservices.org Lifetime Healthcare Cos. Inc. Christopher Booth, James Nonprofit 1935 165 Court St. 2,098 Reed 2,044 4,048 $6.2 billion Rochester Health insurance and ancillary products 8. Rochester, NY 14647 2,098 | 0 NA 2,044 | 0 3,953 $6 billion NA www.excellusbcbs.com (585) 454-1700 Tops Markets LLC Frank Curci Private 1962 1760 Wherle Drive 1,988 Jack Barett 1,809 14,095 $2.72 billion Williamsville Grocery retailer in New York, northern 9. Williamsville, NY 14221-5898 636 | 1,352 (716) 635-5000 575 | 1,234 14,125 $2.5 billion Tops Holding II Corp. Pennsylvania, and western Vermont www.topsmarkets.com Lifetime Assistance Inc. James Branciforte Nonprofit 1978 Services and support for people with developmental 425 Paul Road 1,723 NA 1,725 1,723 $79.91 million Rochester disabilities and their families, including residential, 10. Rochester, NY 14624 918 | 805 (585) 426-4120 1,058 | 700 1,725 NA NA day, community, vocational and recreational www.lifetimeassistance.org services

Hurlbut Care Communities Robert W. Hurlbut Private 1969 740 East Ave. 1,600 NA 1,650 1,600 NA Rochester Skilled nursing; long-term care and short-term 11. Rochester, NY 14607 500 | 1,100 (585) 244-0410 495 | 1,155 1,650 NA Hurlbut Health rehabilitation facilities www.hurlbutcare.com Consulting. LLC Finger Lakes Health Jose Acevedo M.D., M.B.A. Nonprofit 1898 196 North St. 1,473 NA 1,628 NA $178.76 million Geneva Health care services 12. Geneva, NY 14456 1,033 | 440 (315) 787-4000 1,178 | 450 NA $177.87 million NA www.flhealth.org Eastman Kodak Co. 1 James Continenza Public 1880 343 State St. 1,318 NA 1,318 5,400 NA Rochester Consumer, professional, health care and imaging 13. Rochester, NY 14650 1,318 | 0 (585) 724-4000 1,318 | 0 5,400 $1.24 billion NA products and services www.kodak.com Charter Communications Inc. Mark Fitchett Public 1979 100 Town Centre Drive 1,300 NA 1,300 96,000 NA Stamford, Conn. Telecommunications services 14. Rochester, NY 14623 NA | NA (585) 756-5000 NA | NA 98,232 $45.76 billion NA www.corporate.charter.com General Motors Rochester Operations Neal Evans Public 1939 1000 Lexington Ave. 1,203 Edward R Peet 1,000 173,000 NA Detroit, Mich. Automotive components and fuel systems 15. Rochester, NY 14606 918 | 285 (585) 647-7419 995 | 5 173,000 NA General Motors Co. manufacturing www.gm.com Ortho Clinical Diagnostics Inc. Chris Smith Public 1994 100 Indigo Creek Drive 1,165 Amy Defilippo 1,145 4,500 NA Raritan, NJ Provider of in vitro diagnostics (IVD) 16. Rochester, NY 14626 1,141 | 24 (585) 453-3000 NA | NA 4,400 NA NA www.orthoclinicaldiagnostics.com Bausch & Lomb Inc. Joseph Hart Public 1853 Develops, manufactures and markets ophthalmic 1400 N. Goodman St. 1,160 NA 1,130 21,000 NA Bridgewater, N.J. surgical equipment, pharmaceutical products and 17. Rochester, NJ 14609 1,160 | 0 (585) 338-6000 1,130 | 0 21,000 NA Bausch Health Cos. soft contact lenses www.bausch.com Inc.

Hillside Children's Center Maria Cristalli Nonprofit 1837 Children and family services organization providing 1183 Monroe Ave. 1,149 NA 1,140 1,934 $133.88 million Rochester child welfare, mental health, youth development, 18. Rochester, NY 14620 935 | 214 (585) 256-7500 976 | 199 1,954 NA NA adoption, juvenile justice, special education and www.hillside.com developmental disabilities services CDS Life Transitions Inc. Sankar Sewnauth Nonprofit 1977 Services for people with intellectual and 860 Hard Road 1,107 Melissa Brown 825 1,107 $275 million Webster developmental disabilities, people with chronic 19. Webster, NY 14580 0 | 1,107 (585) 341-4600 0 | 825 825 $240 million NA illnesses, seniors and veterans www.cdslifetransitions.org St. Ann's of Greater Rochester Inc. Michael E. McRae Nonprofit 1873 1500 Portland Ave. 1,104 Robert S Bourg 1,203 1,104 $74 million Rochester Health care and housing system for seniors. 20. Rochester, NY 14621 622 | 482 (585) 697-6000 644 | 559 1,203 $76.46 million NA www.stannscommunity.com LiDestri Food and Drink John C LiDestri, Stefani Private 1975 Manufacturer of foods, beverages and spirits, 815 W. Whitney Road 1,088 LiDestri 900 1,436 NA Fairport locally producing more than 3 million food and 21. Fairport, NY 14450 1,088 | 0 Sarah Miller 750 | 150 1,300 NA NA beverage products each day www.lidestrifoodanddrink.com (585) 270-2435 All-American Home Care Marco C. Altieri Private 2015 742 S. Clinton Ave. 1,000 NA 807 1,000 NA Rochester Home care agency 22. Rochester, NY 14620 1,000 | 0 (585) 454-1776 0 | 807 807 NA NA www.all-americanhomecare.com CooperVision Inc. Jerry Warner Public 1959 209 High Point Drive, Suite 100 991 Laurel Yartz 1,031 9,419 $1.84 billion San Ramon, Calif. Contact lens manufacturer 23. Victor, NY 14564 986 | 5 (585) 385-6810 1,027 | 4 10,109 $1.97 billion CooperCompanies www.coopervision.com Inc. YMCA of Greater Rochester George M. Romell Nonprofit 1854 444 E. Main St. 972 Deanna Rose 2,117 1,019 $26.82 million Rochester Child care services, health, recreation and wellness 24. Rochester, NY 14604 166 | 806 (585) 546-5500 189 | 874 2,256 $52.04 million NA programs and services www.rochesterymca.org Howard Hanna Real Estate Services Fred Corsi, Armand Private 1957 217 W. Main St 938 D'Alfonso 761 12,167 $884.71 million Pittsburgh Real estate brokerage, home services, relocation 25. Rochester, NY 14614 NA | NA NA NA | NA 11,065 $776.41 million Hanna Holdings Inc. www.howardhanna.com (585) 756-7300

Information was provided by companies with at least one location in Monroe, Genesee, Information about all companies on the list can be found on our website at www.RBJ.net/lists-center If you would like your company to be considered for next year's list, or if there are any corrections or Livingston, Ontario, Orleans, Wayne and Wyoming counties. NA-not available Researched by RBJ Research Staff © 2021 Rochester Business Journal additions, please email [email protected] or write to: Research, Rochester Business 1 Most recently available information. Journal, 16 W. Main St., Suite 341, Rochester, N.Y. 14614.

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Rochester Business Journal 7 RBJ 75: The Region's Top Employers (Ranked by total local employment) 2020 local Organization Year est. locally Name 2021 local Top local executive employees 2021/2020 2020/2019 Headquarters Address employees HR manager Full-time | Part- companywide companywide Parent company Business description Website Full-time | Part-time Telephone employees Rank time revenue (if applicable) Epilepsy-Pralid Inc. d/b/a Empowering People's Independence 906 Jeff Sinsebox 932 906 Nonprofit 1994 Serves children and adults with developmental or 2 Townline Circle 357 | 549 Esther Neal 365 | 510 932 $28.4 million Rochester acquired conditions of the brain, throughout the 26. Rochester, NY 14323 (585) 442-4430 $25.9 million NA western and central regions of New York www.epiny.org ESL Federal Credit Union Faheem Masood Nonprofit 1920 Full-service financial institution providing personal 225 Chestnut St. 877 Maureen Wolfe 849 878 $293.29 million Rochester banking, business banking, mortgage services, and 27. Rochester, NY 14604 808 | 69 (585) 336-1000 780 | 69 850 $260.67 million NA wealth management services www.esl.org Jewish Senior Life Michael King Nonprofit 1920 2021 S. Winton Road 856 Emy Giacalone 643 1,001 $62.64 million Rochester Senior living and senior health care services 28. Rochester, NY 14618 594 | 260 (585) 427-7760 543 | 100 1,001 $61.76 million NA www.jewishseniorlife.org Companion Care of Rochester Inc. Christopher Gauvin Private 1997 70 Carlson Road 845 Kristina Raffa 764 916 NA Rochester Home health services 29. Rochester, NY 14610 65 | 780 (585) 546-1600 65 | 780 888 NA NA www.ccorhome.com Thermo Fisher Scientific Inc. Manuel Tavares Public 1949 75 Panorama Creek Drive 825 NA 811 80,000 $30 billion Waltham, Mass. Manufactures and supplies products and services 30. Rochester, NY 14625 825 | 0 (585) 586-8800 NA | NA 75,000 $25.54 billion NA for scientific research and clinical laboratories www.thermofisher.com St. John Fisher College Gerard Rooney Nonprofit 1948 3690 East Ave. 790 Valerie Benjamin 863 802 $98.82 million Rochester Higher education 31. Rochester, NY 14618 544 | 246 (585) 385-8000 578 | 285 877 $114.87 million NA www.sjfc.edu St. John's Charlie Runyon Nonprofit 1899 150 Highland Ave. 788 Dean Moore 993 788 $65 million Rochester Senior living, skilled nursing, dementia care 32. Rochester, NY 14620 423 | 365 (585) 760-1300 534 | 459 993 $68 million NA www.stjohnsliving.org

Nazareth College 1 Elizabeth L. Paul Nonprofit 1924 4245 East Ave. 742 742 NA 2 2 NA NA Rochester Higher education 33. Rochester, NY 14618 451 | 291 (585) 389-2525 451 | 291 760 NA NA www.naz.edu The Arc of Monroe Tracy Petrichick Nonprofit 1956 2060 Brighton-Henrietta Town Line Road 733 Karen Oliveri 800 733 NA Rochester Programs and services for people with intellectual 34. Rochester, NY 14623 506 | 227 (585) 271-0660 NA | NA 800 NA NA and/or developmental disabilities and their families www.arcmonroe.org IEC Electronics Corp. Jeffrey T. Schlarbaum Public 1966 Electronic manufacturing service provider for 105 Norton St. 729 Debbie Cardon 734 873 $182.71 million Newark, printed circuit board assemblies, electronic 35. Newark, NY 14513 721 | 8 (315) 331-7742 726 | 8 865 $156.98 million Wayne County systems, precision metalworking and wire harness www.iec-electronics.com NA assemblies HCR Home Care Louise Woerner Private 1978 85 Metro Park 710 Suzanne Turchetti 789 850 NA Rochester Home health care provider 36. Rochester, NY 14623 710 | 0 (585) 272-1930 789 | 0 869 NA L. Woerner Inc. www.hcrhealth.com Goodwill of the Finger Lakes Jennifer Lake Nonprofit 1911 422 S. Clinton Ave. 687 NA 682 NA NA Rochester Programs, services and jobs for people who are 37. Rochester, NY 14620 515 | 172 (585) 232-1111 497 | 185 NA NA Goodwill of the Finger blind or visually impaired www.goodwillfingerlakes.org Lakes The Arc of Livingston-Wyoming 3 Martin Miskell Nonprofit 1961 18 Main St. 674 NA 674 674 NA Mount Morris Provides services to people with developmental 38. Mount Morris, NY 14510 402 | 272 (585) 658-2828 402 | 272 674 $27.83 million NA disabilities and their families www.lwarc.org

4 Hobart and William Smith Colleges 2 Joyce P. Jacobsen Nonprofit 1822 300 Pulteney St. 664 NA 664 NA NA Geneva Higher education 39. Geneva, NY 14456 NA | NA (315) 781-3000 NA | NA NA NA NA www.hws.edu Ability Partners, Inc. 3399 S. Winton Road Mary Walsh Boatfield Nonprofit 2015 Parent corporation of subsidiaries CP Rochester, Rochester, NY 14623 660 NA 654 660 NA Rochester Rochester Rehabilitation, and Happiness House; 40. www.cprochester.org; 395 | 265 (585) 334-6000 402 | 252 654 $36.51 million NA provider of a range of services to individuals with www.happinesshouse.org; and without disabilities and disadvantages www.rochesterrehab.org Carestream Health David Westgate Private 2007 Medical imaging systems, X-ray imaging systems 150 Verona St. 645 NA 734 3,685 NA Toronto, Canada for non-destructive testing, and advanced materials 41. Rochester, NY 14608 634 | 11 (585) 627-1800 720 | 14 4,200 NA Onex Corp. for the precision films and electronics markets www.carestream.com Canandaigua National Bank & Trust Co. Frank H. Hamlin, III III, Private 1887 72 S. Main St. 616 Salvatore Guerrieri Jr. 568 622 $167.78 million Canandaigua Full-service community banking 42. Canandaigua, NY 14424 543 | 73 Michelle Pedzich 539 | 67 571 $151.91 million Canandaigua National www.cnbank.com (585) 394-4260 Corporation G.W. Lisk Co. Inc. Edward Maier Private 1910 2 South St. 615 NA 645 850 NA Clifton Springs Manufacturer of electromechanical products 43. Clifton Springs, NY 14432 613 | 2 (315) 462-2611 641 | 4 929 NA NA www.gwlisk.com Mary Cariola Center Karen Zandi Nonprofit 1949 Educational, life-skill development and residential 1000 Elmwood Ave., Suite 100 609 Amy Fagan 690 609 $35.5 million Rochester programs for children and youth with multiple and 44. Rochester, NY 14620 505 | 104 (585) 271-0761 518 | 90 690 $35.45 million NA complex disabilities www.marycariola.org R.E. Ginna Nuclear Power Plant LLC Paul Swift Public 1970 1503 Lake Road 600 NA 600 32,340 $33 billion Chicago Nuclear power generation 45. Ontario, NY 14519 600 | 0 (585) 771-5200 600 | 0 32,713 $34 billion Exelon Corp. www.exeloncorp.com FIFCO USA Rich Andrews Public 1878 445 St. Paul St. 595 Diego Quesada 595 5,500 NA Rochester Brewer and importer of alcoholic beverages 46. Rochester, NY 14605 NA | NA (585) 546-1030 NA | NA 6,500 NA Florida Ice and Farm www.fifcousa.com Co. S.A. Constellation Brands Inc. William A. Newlands Public 1945 207 High Point Drive, Bldg. 100 590 NA 750 9,100 NA Victor Produces and markets alcoholic beverages 47. Victor, NY 14564 NA | NA (585) 678-7100 NA | NA 10,000 $8.34 billion NA www.cbrands.com Episcopal SeniorLife Communities Loren Ranaletta Nonprofit 1868 505 Mount Hope Ave. 561 Cindy Andrews 599 561 $37.9 million Rochester Senior living, care and services; health care 48. Rochester, NY 14620 304 | 257 (585) 546-8400 307 | 262 599 $37.07 million NA www.episcopalseniorlife.org The Arc Wayne David Calhoun Nonprofit 1964 Support and services for individuals of all ages with 150 Van Buren St. 560 Brian Gilbar 563 560 $26 million Newark, N.Y. and without developmental and intellectual 49. Newark, NY 14513 307 | 253 (315) 331-7741 309 | 254 563 $26 million NA disabilities www.arcwayne.org Garlock Sealing Technologies LLC 3 Michael Faulkner Public 1887 1666 Division St. 560 NA 560 5,900 NA Charlotte, N.C. Manufacturer of fluid sealing products 50. Palmyra, NY 14522 NA | NA (315) 597-4811 NA | NA 5,900 NA EnPro Industries Inc. www.garlock.com

Information was provided by companies with at least one location in Monroe, Genesee, 3 Most recently available information. If you would like your company to be considered for next year's list, or if there are any corrections or Livingston, Ontario, Orleans, Wayne and Wyoming counties. NA-not available 4 additions, please email [email protected] or write to: Research, Rochester Business 1 NCES data Journal, 16 W. Main St., Suite 341, Rochester, N.Y. 14614. From the 2020 College and Universities list. Information about all companies on the list can be found on our website at www.RBJ.net/lists-center 2 From the 2020 College and Universities list. Researched by RBJ Research Staff © 2021 Rochester Business Journal

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8 Rochester Business Journal RBJ 75: The Region's Top Employers (Ranked by total local employment) 2020 local Organization Year est. locally Name 2021 local Top local executive employees 2021/2020 2020/2019 Headquarters Address employees HR manager Full-time | Part- companywide companywide Parent company Business description Website Full-time | Part-time Telephone employees Rank time revenue (if applicable) Keller Williams Realty Greater Rochester Charles Hilbert Private 2008 Residential real estate sales, waterfront sales, 2000 Winton Road S., Bldg. 1, Suite 201 555 NA 527 555 $29.08 million Rochester commercial, luxury, national referral network, land 51. Rochester, NY 14618 555 | 0 (585) 362-8900 527 | 0 527 $24.56 million NA sales, new construction, home warranty, insurance www.kwroc.com The Pike Cos. Ltd. Rufus Judson Private 1873 Construction management services, general 1 Circle St. 550 NA 600 550 $473.04 million Rochester contracting, program management, design-build 52. Rochester, NY 14607 550 | 0 (585) 271-5256 600 | 0 600 $637.74 million NA and facilities services www.thepikecompany.com Steve Metzger PE, Jeff LaBella Associates Roloson AIA Private 1978 300 State St., Suite 201 499 NA 454 1,040 $159.41 million Rochester Provider of engineering, architecture, 53. Rochester, NY 14614 441 | 58 (585) 454-6110 436 | 55 876 $127.96 million NA environmental, survey and planning services www.labellapc.com (877) 626-6606

Vision Automotive Group Mario Marino Private 2000 800 Panorama Trail 498 Leslie Treahy 512 498 NA Rochester Franchise car dealer 54. Rochester, NY 14625 462 | 36 (585) 310-7025 479 | 33 512 NA NA www.visionauto.com Gleason Corp. John J. Perrotti Private 1865 1000 University Ave. 485 Christine M Cantie 585 2,200 NA Rochester Manufacturer of production equipment and solutions 55. Rochester, NY 14607 485 | 0 (585) 473-1000 585 | 0 2,550 NA NA for cylindrical and bevel gears www.gleason.com Catholic Family Center Marlene Bessette Nonprofit 1917 87 N. Clinton Ave. 475 Lisa Daly 475 NA NA Rochester Comprehensive, integrated human services for 56. Rochester, NY 14604 400 | 75 (585) 546-7220 400 | 75 NA $31.74 million NA families and individuals www.cfcrochester.org

1 Hammer Packaging Corp. James Hammer Private 1912 200 Lucius Gordon Drive 460 Amy Taney 515 460 $122.7 million Rochester Packaging printer and converter 57. Rochester, NY 14586 460 | 0 (585) 424-3880 515 | 0 525 $111 million NA www.hammerpackaging.com Wright Beverage Distributing Claude H. Wright Private 1953 3165 Brighton-Henrietta Townline Road 452 Dawn Record 340 614 NA Rochester Wholesale beverage distributor including beer, 58. Rochester, NY 14623 374 | 78 (585) 427-2880 291 | 49 398 NA NA wine, spirits, and non-alcoholic products www.wrightbev.com M&T Bank Daniel Burns Public 1856 Banking, investment, insurance and mortgage 3 City Center 450 NA 425 18,000 $5.96 billion Buffalo financial services to consumer, business and 59. Rochester, NY 14604 NA | NA (800) 724-2440 NA | NA 18,000 $6.19 billion M&T Bank Corp. government clients www.mtb.com O'Connell Electric Co. Inc. Victor E. Salerno Private 1911 Full-service electrical contractor in New York and 830 Phillips Road 435 Susan Parkes-McNally 385 820 $350 million Victor northeastern U.S.; comprehensive design build, 60. Victor, NY 14564 435 | 0 (585) 924-2176 385 | 0 800 $301.46 million NA construction, service, maintenance and emergency www.oconnellelectric.com (800) 343-2176 response services

Roberts Wesleyan College Deana L. Porterfield Nonprofit 1866 2301 Westside Drive 432 Diane Wiley 432 436 $37.51 million Rochester Higher education 61. Rochester, NY 14624 256 | 176 (585) 594-6000 256 | 176 436 $35.97 million NA www.roberts.edu (800) 777-4792 Dorschel Automotive Group Richard J. Dorschel Private 1949 3817 W. Henrietta Road 414 Susan Jasek 415 414 NA Rochester Motor vehicle sales and service 62. Rochester, NY 14623 376 | 38 (585) 334-9440 390 | 25 415 NA RJ Dorschel Corp. www.dorschel.com Kodak Alaris Mark Alflatt Private 2013 336 Initiative Drive 412 Lisa Wainwright 550 1,542 NA Rochester Photo, imaging and information management 63. Rochester, NY 14624 397 | 15 (888) 242-2424 NA | NA 2,100 NA Kodak Alaris Holdings www.kodakalaris.com Ltd. Van Bortel Auto Group Mary Van Bortel Private 1985 4211 W. Henrietta Road 409 NA 455 409 $430.64 million Rochester Motor vehicle sales and service 64. Rochester, NY 14623 367 | 42 (585) 222-2277 436 | 61 455 $493.76 million NA www.vanbortelcars.com Seneca Foods Corp. Cindy Fohrd Public 1949 3736 S. Main St. 400 NA 400 3,500 NA Marion Food processing and air charter service operator 65. Marion, NY 14505 NA | NA (315) 926-8100 NA | NA 3,500 $111.69 million Seneca Foods Corp. www.senecafoods.com LeChase Construction Services LLC William H. Goodrich Private 1944 205 Indigo Creek Drive 385 Cristina Thomas 436 795 $837.63 million Rochester Construction management, design-build, general 66. Rochester, NY 14626 385 | 0 (585) 254-3510 436 | 0 764 $904 million NA construction and real estate development www.lechase.com Alstom Jeff Baker Public 1904 4545 East River Road 370 Shane Murray 370 75,000 NA Saint Ouen, France Rail signaling products and solutions 67. West Henrietta, NY 14586 370 | 0 (585) 279-2000 370 | 0 NA $18.8 billion Alstom S.A. www.alstom.com Christina M. Gullo MSW, Villa of Hope MBA Nonprofit 1942 Treatment services for chemical dependency, 3300 Dewey Ave. 354 Wynndy Turner 380 354 $27.03 million Rochester mental or behavioral health concerns, or recovering 68. Rochester, NY 14616 309 | 45 (585) 865-1550 350 | 30 380 $28.75 million NA from trauma www.villaofhope.org (833) 993-4673

Optimax Systems Inc. Rick Plympton Private 1991 Manufacturer of optical components including 6367 Dean Parkway 346 Alejandro Mendoza 352 346 NA Ontario aspheres, cylinders, freeforms, prisms and spheres 69. Ontario, NY 14519 337 | 9 (585) 265-1020 337 | 15 352 NA NA for ultraviolet, visible, and infrared applications www.optimaxsi.com Care management and direct care support for Catholic Charities Community Services Lori VanAuken Nonprofit 1980 people with developmental disabilities, traumatic 1099 Jay St., Bldg. J 346 Barb Poling 346 NA $16.52 million Rochester brain injuries, HIV/AIDS, behavioral health 70. Rochester, NY 14611 121 | 225 (585) 339-9800 121 | 225 NA $15 million NA diagnoses and other chronic illnesses within a www.cccsrochester.org 12-county region

LSI Solutions Inc. Jude S. Sauer MD Private 1986 7796 Victor Mendon Road 344 NA 335 344 NA Victor Medical device research, design, manufacturing, 71. Victor, NY 14564 344 | 0 (585) 869-6600 335 | 0 335 NA NA marketing and sales www.lsisolutions.com Isaac Heating & Air Conditioning Raymond Isaac Private 1945 50 Holleder Parkway 307 Elizabeth Verschage 266 368 $62.88 million Rochester Heating and air conditioning service and installation 72. Rochester, NY 14615 300 | 7 (585) 546-1400 258 | 8 358 $59.4 million NA provider www.isaacheating.com eHealth Technologies Jeff Markin Private 2006 Provides health record access and retrieval, 250 Thruway Park Drive 301 NA 293 506 $25 West Henrietta, NY intelligent aggregation and analytics to help health 73. West Henrietta, NY 14586 297 | 4 (877) 344-8999 291 | 2 300 $26 Aldrich Capital systems deliver timely and clinically appropriate www.ehealthtechnologies.com Partners treatment Elmer W. Davis Inc. - Commercial Roofing Jeffery Davis Private 1936 1217 Clifford Ave. 300 NA 315 300 NA Rochester Commercial roofing 74. Rochester, NY 14621 100 | 200 (585) 546-2846 162 | 153 360 NA NA www.elmerdavis.com Rochester Precision Optics LLC Michael Davenport Private 2006 Optical components, optical imaging assemblies 850 John St. 275 Catherin Potter 300 275 NA Rochester and electro-optical subsystems; high-volume 75. West Henrietta, NY 14586 271 | 4 (585) 292-5450 296 | 4 300 NA NA production manufacturing www.rpoptics.com Information was provided by companies with at least one location in Monroe, Genesee, Information about all companies on the list can be found on our website at www.RBJ.net/lists-center If you would like your company to be considered for next year's list, or if there are any corrections or Livingston, Ontario, Orleans, Wayne and Wyoming counties. NA-not available Researched by RBJ Research Staff © 2021 Rochester Business Journal additions, please email [email protected] or write to: Research, Rochester Business 1 Acquired by Fort Dearborn March 2021. Journal, 16 W. Main St., Suite 341, Rochester, N.Y. 14614.

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Rochester Business Journal 9 After weathering pandemic, businesses express By TRAVIS ANDERSON optimismcan to grow — in the absolutely smartest way possible — and we Supply shortage clashes with demand Local entrepreneur Paul Guglielmo also feels a twinge of guilt hope it goes well.” ome families weathered the economic challenges of the every now and again. When people think about the pandemic’s pandemic much better than others, and the same is true of crushing impact on the food industry, they often envision the Preparing for pent-up demand Slocal business. Despite facing some seemingly impossible well-documented hardships endured by restaurants. That wasn’t At the onset of the pandemic, Five Star Bank was in the midst of challenges, three businesses representing different industries are necessarily the case for those in the food manufacturing industry, upgrading its digital platform, a significant project with big impli- cautiously optimistic about the future. though. cations for business. In a matter of weeks, though, two-thirds of its “It’s really not a great look to say the pandemic was great for employees suddenly were forced to work remotely and new rou- John McNeil business,” Gugliemo says. “In some ways it was, but it also became very difficult, too, because the supply chain was rocked. Martin Birmingham Glass jars, metal lids, everything we used to be able to get at a moment’s notice because they were plentiful.” It was a particularly challenging time because potential customers, knowing they would be home more and eating out less, were buying groceries in large quantities and stuffing their pantries full of supplies. “All of a sudden, your product is in such high demand, but you can’t make it fast enough,” Guglielmo says. “I was begging for glass and driving across the state to pick up a case of lids. The supply chain issues became a logistical nightmare.” Grocery stores that stock Guglielmo’s Homegrown Marinara Sauce contacted him and provided a solution to meet the over- whelming demand. They suggested he reduce the number of fla- vors he offered, encouraging him to focus on making additional batches of a few mainstay varieties of his sauce. The pressure mounted rapidly. “There were a couple months where it was just like, ‘We need to feed people,’” he recalls.

Paul Guglielmo

‘Perfect storm’ leads to record sales tines had to be developed. Yet, amid unimaginable circumstances, When much of society shut down suddenly 14 months ago, John the crucial platform upgrade was completed. McNeil saw an opportunity for a respite, a time to get caught up on “As an executive leadership team, we know how fast conditions overdue chores and cleaning. That didn’t happen. Instead, during can change in the market we serve,” says Martin Birmingham, the most difficult year most businesses will ever face, he is doing president and chief executive officer. “The pandemic made it ap- his best to keep up with exploding customer demand. parent to every associate in our company that we must come to “I kind of feel a little guilty because I have friends who own work with the ability to be nimble and flexible to compete and win businesses who were really affected by the pandemic,” says Mc- in the marketplace.” Neil, who founded Game On Video Games & Sports Memorabilia in During the past year, Five Star Bank remained competitive and Rochester a decade ago. “Every month has been record-setting. It relevant, providing relief to its customers impacted by a wildly was the perfect storm.” unpredictable economy. It remains hopeful those customers will In the early days of the shutdown, McNeil’s online business un- regain their financial strength and credit worthiness in the months expectedly gained steam. People spending additional time at home to come. began falling in love again with their hobbies, including trading “It’s been a volatile time from an economic perspective,” Bir- cards and sports memorabilia. The renewed interest — coupled mingham says. “However, given the stimulus injected into the with a surprising number of new hobbyists and investors — is driving prices through the roof. In December 2019, McNeil happi- economy by the federal government, and given monetary policy ly sold a 1954 Topps Hank Aaron rookie card for $6,000. Several actions taken by the Federal Reserve, it has helped to mitigate the months later, with COVID-19 raging, the value of that card skyrock- situation.” eted to an eye-popping $15,000. With the economy showing renewed signs of life, brighter days McNeil is reluctant to predict what the overall economy will look Before the pandemic began, restaurants partnered with his are ahead. “The unemployment rate continues to improve dramat- like in the near term, but he’s optimistic about his industry. business, which is able to bottle specialty hot sauces or barbecue ically year over year, and we see acceptable performance by our “I used to have a lot of people coming in and selling stuff be- sauces, for example. As COVID restrictions shut down their eater- commercial buyers,” Birmingham says. “We’re seeing, with all the cause they had to pay for their RG&E bill, car insurance, or baby ies, restaurant owners had to become creative, and many turned to stimulus that is out there, a significant amount of liquidity sitting food, and that’s not happening right now,” he says. “Everyone has Guglielmo. “At first, it was a brand extension to get the product on on our balance sheet and indirectly sitting on the balance sheet of a different opinion about how long this boom is going to last, but store shelves,” he says. “Now, it literally became a money-making our consumers.” there’s a lot of Wall Street-type investors into this now, and I don’t thing.” Those kinds of partnerships have benefited both the buyer Five Star Bank remains cautiously optimistic about the future. think they’re going to let the market crash like it did in the 1990s.” and vendor. “If we are able to consistently make progress in vaccinations, get McNeil counts his blessings as he reflects on the pandemic’s While economic conditions appear to have stabilized, Gugliel- to herd immunity at a reasonable pace, and truly and fully reopen earliest days. During that stressful and confusing time, he called mo’s business faces unwelcomed challenges. For instance, certain the economy, then I feel good about where we will be in the latter his parents. kinds of jars remain difficult to obtain, and the nature of summer half of this year and into 2022,” he says. “There is a lot of pent-up “I told my father, ‘I’m probably going to have to close the busi- festivals, where he does much of his business, remains uncertain. demand and we will be ready.” ness and move back in with you.’ Who would have thought it would “We’re still not at perfection,” Guglielmo says. “It’s going to take turn out so differently?” some time to come completely out of it. We’re trying as hard as we Travis Anderson is a Rochester-area freelance writer.

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Rochester Business Journal 11 Public companies Holding the fort University of Rochester and Rochester Regional Health are the two largest local employers yet again, by quite a bit. As should be expected after the past year coping with the COVID pandemic, most of the top employers in the region held steady in job numbers or lost a little, but were able to hold re- markably steady overall. By percentage, the largest job growth, not surpris- ingly, came for a company in one of the sectors where consumer demand continued to run high: Tops Markets’ employment grew 9.9%. And L3Harris Technologies Inc. continued its growth, increasing its numbers by 4.2%. Who added the most jobs Paychex retains spot as 574 largest public company 282 Paychex Inc. makes a return this year as the public company with the 213 largest local workforce in the RBJ 75, with L3Harris Technologies Inc. not far 203 behind. While the University of Rochester, Rochester Regional Health and 193 Wegmans all have more local employees, the rst two are nonpro ts and the third is a private company. Paychex added 25 local jobs to check in at 4,796 this year. L3Harris Technologies continued its post-merger surge, adding 158 jobs and solidifying itself as a force to reckon with in the Rochester-area economy. The next largest public companies on this year’s list are Eastman University of CDS Life Jewish Senior General Motors All-American Kodak, Charter Communications and General Motors. You have to get to Rochester Transitions Life Rochester Home Care No. 35 in the RBJ 75 to get to 10 public companies. That doesn’t mean pub- Inc. Operations lic companies aren’t important, but they are not as central to Rochester’s economy as they once were. Rounding out the top 10 public companies with the largest local employment are Ortho Clinical Diagnostics Inc., Baus- Employment changes at the top 10 ch & Lomb Inc., CooperVision Inc., Thermo Fisher Scienti c Inc. and IEC 2021 2020 Percent Change Electronics Inc. Xerox likely is in that mix somewhere, but it has not been transparent about its local employment data. (Kodak also has been less 32,211 University of Rochester 1.8% than candid about its local employment numbers, but is listed by the most 31,637 recently available statistics.) 17,565 Rochester Regional Health -0.2% 17,594

Annualized Total Return 13,178 Ranked by total % one-year return as of 12/31/2020 Wegmans Food Markets Inc. -1.9% 13,434 One-Year Five-Year Ten-Year Rank Company Return Return Return 4,796 1 Eastman Kodak Co. 74.79% -8.27% n/a Paychex Inc. 0.5% 4,771 2 BioTelemetry Inc. 55.49% 43.85% 31.42% 3 IEC Electronics Corp. 48.90% 32.93% 5.92% 3,976 RIT 0.0% 4 Thermo Fisher Scientific Inc. 43.57% 27.20% 24.23% 3,976 5 Charter Communications Inc. 36.26% 26.68% 31.38% 3,958 6 Alstom 30.83% 19.09% 4.79% L3Harris Technologies Inc. 4.2% 3,800 7 Constellation Brands Inc. 17.34% 10.42% 26.65% 8 General Motors Co. 15.16% 7.98% 3.86% 2,221 Heritage Christian Services Inc. -2.3% 9 Enpro Industries Inc. 15.00% 13.16% 7.11% 2,274 10 Paychex Inc. 13.19% 15.64% 15.59% 2,098 11 The Cooper Cos Inc. 13.06% 22.05% 20.52% Lifetime Healthcare Cos. Inc. 2.6% 2,044 12 Transcat Inc. 8.83% 28.36% 14.75% 13 The Carlyle Group 1.59% 22.67% n/a 1,988 Tops Markets LLC 9.9% 14 Baxter International Inc. -2.93% 17.28% 13.34% 1,809 15 Exelon Corp. -3.88% 12.61% 4.28% 1,723 16 Citizens Financial Group Inc. -6.66% 9.82% n/a Lifetime Assistance Inc. -0.1% 1,725 17 Avangrid Inc. -7.80% 7.35% n/a 18 Onex Corp. -8.37% -0.96% 6.97% 19 Florida Ice & Farm Co S.A. -18.01% -0.61% 8.75% Comparing the three sectors 20 M & T Bank Corp. -22.04% 3.55% 6.66% Non-proﬁ ts Public Private 21 Conduent Inc. -22.53% n/a n/a Companies 22 Financial Institutions Inc. -25.48% -0.77% 5.28% 23 Evans Bancorp Inc. -28.08% 4.32% 9.93% 29 24 Bausch Health Companies -30.41% -27.16% -3.03% 17 25 Monro Inc. -30.55% -2.97% 5.62% 29 26 Xerox Corp. -33.50% 0.02% 0.32% 27 Frontier Communications Corp. n/a n/a n/a Jobs 28 Windstream Holdings Inc. n/a n/a n/a 77,392 S&P 500 Index 18% 15% 14% 21,010 Source: _Forensic Economics Inc. / Bloomberg 30,650

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12 Rochester Business Journal Some lessons learned during COVID-19 crisis

RIT researchers worked on developing saliva testing protocols for campus as part of one strategy to monitor the prevalence of coronavirus on campus. Here, faculty members work with students in a lab in the Gosnell College of Life Sciences. This was part of a broad spectrum of preventive measures taken by the university to keep its community healthy. (Photo by Elizabeth Lamark)

By KEVIN OKLOBZIJA “You can do it, but probably not well,” Vahue said. “There’s differ- “Some of our faculty developed sophisticated software simu- [email protected]/(585) 653-4020 ent clubs for different shots. It’s the same with investments. You have lations,” Munson said. “You don’t get to turn the knobs or mix the to have the right tools for the right job.” chemicals, but you also don’t have to worry about what happens if he coronavirus pandemic turned life as we knew it sideways, it goes wrong.” upside-down and even backwards, but as normalcy returns, Good workers can work anywhere Tthere are lasting impressions of lessons learned. “We have learned good employees will perform no matter where Company values are invaluable We learned the set-in-stone way of doing so many everyday they are,” CNB’s Pedzich said. “When things return to normal, we’re There was no playbook for a pandemic, so the tasks, like working in office, wasn’t necessarily set in stone. We real- not going to mandate 100 percent of the workforce be in the office. philosophies and principles within a business ized commute time sure is unproductive. We want employees to have that flexibility, because they’re perform- were tested. But we also found out that sometimes we don’t ask enough ques- ing. When you give to your employees, they will give back to you.” “It was everything you know being brought tions about the “why,” or we underestimate just how important face- Rochester Institute of Technology intends to to the forefront, an amplification of all things to-face interaction can be in the business setting. maintain work-from-home for certain depart- that could create a challenge rising up at With that, we asked area business leaders to share their thoughts ments, such as finance and accounting, and once,”.said Stefanie LiDestri, president of on the lessons they learned over the past 15 months. information technology. That plays into long- LiDestri Food & Drink. range growth plans. Stefani LiDestri “But you keep doing the right things and Communication never gets old “That will save us some space; we may good things come of it.” “You can’t communicate often enough and not need to build another parking lot,” RIT you can’t communicate personally enough,” Dave Munson President David Munson said. Make time for what’s important said Michelle Pedzich, senior vice president “I’ve learned there is more time, you just have to be open enough at Canandaigua National Bank. “I can’t tell Old way not necessarily the best to see it,” said Vahue, who carved out more family and business time you how much trust that builds within the The real estate industry adapted quickly when COVID-19 curtailed by eliminating commuting. company just to hear that the leader of the open houses and forced virtual showings and meetings. “I’m now able to serve more people financially and I’m able to be company is in it with them.” Realtors learned they sure did waste a lot of a better wife, mother, daughter and sister.” time getting together in person to sign docu- Michelle Pedzich Not all communication needs to be about company policy or what the next work week ments. Thus, e-signings are here to stay. Understand customer needs looks like, either. In sending out information within the CNB internal “In today’s market, when there are 35 of- “A lot of times in business, people accept the forecasts and esti- network, Pedzich provided information on the location of area hiking fers within the first hour that a house goes on mates without saying, ‘Why?’ We had to ask why,” LiDestri said. “At trails in case employees were looking for a way to safely break up the market, the buyer can get the documents one point during COVID a customer was asking for an extra 250,000 the monotony of pandemic lockdown. back to the seller much more quickly when cases of pasta sauce. We had to understand the why of their deci- they’re signing electronically,” said Fred Cor- sions.” CNB also made sure to provide reminders and information on var- Fred Corsi ious mental health resources that are available. si, president of the Western New York division It turns out, just like consumers at the grocery store stocking up But communication was a common theme for of. Howard Hanna Real Estate Services Inc. on toilet paper, some food labels wanted to bolster their reserves of many business leaders. product. Said Jerry Warner, president the Amer- Virtual meetings fill a void but ... “With shortages in people resources, glass and aluminum, we had icas for CooperVision: “We couldn’t com- Nothing replaces the ability to touch, feel and smell a house be- to help them understand how hoarding line time, glass and supply municate enough during the pandemic so fore signing away 20 to 30 years on a mortgage. wasn’t going to be beneficial,” LiDestri said. it’s important that we don’t lose that as we So while virtual showings were immensely helpful during the get back to an office environment. Everyone shutdown, they won’t be the norm moving forward. Everyone needs time off “People still want to walk through, see, feel, experience the “The notion of remote working is now a tool in the workbag,” Jerry Warner thinks they’re good at communication. But as good as I was, I wasn’t doing a tenth of home,” Corsi said. “That’s what’s going to ensure our business is CooperVision’s Warner said. “But it doesn’t come without some chal- what I could have been doing.” never replaced by technology. When you tell someone how much lenges. How do you turn it off? There is a strong desire for our team to spend on their kitchen, when you tell someone how much they to create a work/life separation. Diversification is critical should sell their house for, they want to look you in the eye when “We saw that work-from-home fatigue hit us collectively across That all eggs in one basket adage? It was never more true than you tell them.” the country and across the world. We had to communicate that you in the past year. The same goes for good old work meetings. need to take your vacation. That trip you planned may be out the “A lot of people, because they didn’t have “With remote working, casual connectivity is also missing,” War- window, but taking that week off or getting away from the job is still proper balance, got hurt financially speaking ner said. “Brainstorming by Zoom is frankly too polite.” incredibly important, maybe even more so.” in more ways than one,” said Angela Vahue, wealth management advisor and financial People are adaptable People need people specialist at Alliance Advisory Group, Inc. “We learned our students are really, really good at following The most important lesson of all, however, may very well be the “For some, their only form of savings was the protocols we laid out,” RIT’s Munson said. “As a result, the importance of socialization. within a 401(k) and it was within the market. prevalence of the virus on our campus is way, way lower than “Our students have told us that in the remote learning environ- elsewhere in the community and we’re very proud of that.(about ment, it feels like every week is finals week,” Munson said. “In fi- Angela Vahue Then they got laid off and they had to tap into their 401(k) when the market was down. one case per thousand).” nals week, you’re more alone, you’re studying more by yourself and That’s a permanent loss. You never want to negatively affect your It wasn’t just students that were able to shift on the fly, however. you’re 100 percent focused on your studies. And then in the social compounding power.” When RIT went to fully remote leaning last year, instructors environment, it feels like every day is Sunday. You don’t really want Vahue uses the “Tin Cup” analogy. In the movie, Kevin Costner’s quickly pivoted and within a week curriculum was online, Mun- to do too much because you have classes the next day.” character, Roy “Tin Cup” McAvoy, plays an entire round of golf with son said. That included virtual laboratories, a concept that could To that, we say, TGIF. just a 7-iron. become permanent.

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Rochester Business Journal 13 Rochester poised to burst out of the starting gate

By ANDREA DECKERT “We all need to help lift each other up to get out of this,” “We are coming out of a hard time, but we understand the she says. challenges we face and are working toward a shared prosperity eidi Zimmer-Meyer is pleasantly surprised when she sees and success,” she says. the growing number of people patronizing local businesses Collective effort needed Hwhile on her daily walks through her Rochester neighbor- Erika Rosenberg, president and CEO of the Recovery needs to be for all hood some 13 months after the onset of the COVID-19 pandemic. Center for Governmental Research, says the Faheem Masood, president and CEO of ESL She expects that activity to continue to increase, noting Roch- region has taken a hit from the pandemic Federal Credit Union, agrees it will take a ester is well positioned for growth. but, she, too, is hopeful about the future. community effort to move past the pan- “We are more likely to explode out of “We’ve been damaged but hopeful- demic and he believes the Rochester re- COVID-19 than whimper our way back to ly we’re more united moving forward,” gion is ready to meet the challenge. normalcy,” says Zimmer-Meyer, presi- Rosenberg says. “We have a history of change in the dent of the Rochester Downtown Devel- Erika Rosenberg The pandemic led to an increased community and have always been quite opment Corp. awareness about working collaboratively Faheem Masood resilient,” Masood says. “We will draw on Over the course of the pandemic, the rather than going it alone, she says, noting a collective approach those strengths once again to meet the buzz word was adaptability and the region is needed to move forward. challenges as a community.” There is also a high level of philanthropy, from individuals as ESL has already stepped up. The federal credit union last year Heidi Zimmer-Meyer delivered, she says. While certain industries were affected well as businesses and organizations throughout the community reinvested nearly $20 million into the community, with at least harder than others, such as hospitality and entertainment, others, that have stepped up to help during this time of need. half of it used directly for COVID-19 response efforts. such as grocery stores, thrived. Moving forward, the community needs to focus on areas that The credit union also assisted some 1,500 businesses through What also kept going was a tremendous amount of develop- were hardest hit over the past year, Rosenberg says, adding fed- the Paycheck Protection Program and will continue to support ment in Rochester, Zimmer-Meyer notes. eral aid will go a long way in helping municipalities and school customers based on their needs moving forward. districts in the region regain their footing. “Financial institutions have done a very good job of under- Projects in the pipeline Assisting women who want to re-enter the workforce also standing the gravity of the situation,” Masood says, noting that Currently, there are 42 projects totaling some $643 million in needs to be addressed, she says. the credit union’s commitment to the community will not waiver. the pipeline in Rochester, which would add 1,100 new housing Studies show women left the workforce in large numbers as “We need to remain vigilant.” units as well as 500 hotel rooms upon completion. a result of the pandemic as daycare facilities temporarily closed While he is optimistic, adding the American Recovery Act Downtowns are part of the formula for getting the region mov- and schools transitioned to remote learning. goes a long way in helping communities, Masood notes chal- ing in the right direction, she says. Policies may need to be created that support affordable and lenges remain. “Downtowns are where entire communities come togeth- accessible childcare as well as some around flexible scheduling One area of particular concern focuses on the individuals and er,” Zimmer-Meyer says, adding that people miss face-to-face to help get more women back to work if they choose, Rosen- businesses disproportionately impacted by the pandemic. interactions. berg says. Masood says it is essential a recovery comes for all commu- The hard work by those in the region over the course of many COVID-19 has also highlighted the systemic and institutional nity members. years helped lay the groundwork for development and opportuni- inequities in place, she says. “Taking action to create equity will result in significant pros- ty going forward, she says. CGR has been helping to identify and address those inequities perity for all of us,” Masood says. In addition, Zimmer-Meyer points to efforts from the Greater through its work on the Commission on Racial and Structural Equity, Rochester Chamber of Commerce’s push to keep college grad- an initiative launched last year by city and county officials. The goal Andrea Deckert is a Rochester-area freelance writer. uates here to Greater Rochester Enterprise’s foresight to have is to find solutions that increase prosperity to all in the community. shovel-ready sites available for companies as assets that are helping the region grow. Recent efforts will also help, she notes, such as the Roc2025 initiative, which is an alliance of economic development organizations dedicated to making the Greater Rochester area one of the most rapidly growing regional economies in the United States. “We need to keep pushing at the edges of everything,” Zim- mer-Meyer says. “That is why this community has been so inno- vative. We think outside the box.” Rochester is seeing an increase in innovation-type activity, with businesses in industries from software development to digital gaming and digital marketing setting up shop. There are currently over 190 companies in these creative, emerging sectors housed in Rochester along with a mix of traditional businesses, including law firms, banks and insurance companies. Zimmer-Meyer is seeing activity downtown increase. She recently took a survey of downtown property owners re- garding office space usage downtown. Thirteen property owners representing some 2.7 million-square-feet of space reported they are seeing more people returning to the office. “I deeply believe in the signs we are seeing in the marketplace,” she says, noting the region needs to be ready for the pent-up demand that is expected to occur post-pandemic. Instead of a return to traditional office hours, however, Zim- mer-Meyer believes there will be more flexibility, with people having schedules that include a mix of remote and office work. As a result, co-working space is becoming more popular and Rochester can meet that demand, Zimmer-Meyer says, adding there are seven co-working spaces downtown. In addition to COVID-19, the past year had also brought a race awakening to Rochester, Zimmer-Meyer says. “As devastating as the past year has been, we are also at a re- markable point in history,” she says, noting economics and social equity go hand-in-hand. Rochester can benefit from a variety of diverse viewpoint, Zim- mer-Meyer says.

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14 Rochester Business Journal RBJ 75 CEOs

José Acevedo M.D. Dennis V. Arriola Mary Walsh After leading several technology com- President and CEO, Finger CEO, Avangrid Boatfield panies earlier in his career, he became Lakes Health President and CEO, Ability chairman and CEO of Vivial Inc., a pri- Arriola has served as the chief execu- vately held marketing technology and Acevedo became the Partners Inc. tive officer of Avangrid since July 22, communications company, in 2012. first physician to head 2020. He holds a Bachelor’s Degree Boatfield currently leads Continenza currently serves on the Finger Lakes Health in Economics from Stanford Universi- Ability Partners Inc., a boards of several private companies, when he was named ty and a Master’s Degree in Business passive parent corpora- including wireless telecommunications president and CEO in 2010. He joined Administration from Harvard Univer- tion for three agencies – CP Roches- provider NII Holdings Inc. Continenza the health system in 2004 as vice sity. He serves on the board of di- ter, Happiness House and Rochester received a B.S. degree in liberal arts president for medical affairs and chief rectors for the California Latino Eco- Rehabilitation – that provide services from the University of Wisconsin. medical officer. In 2009, he became nomic Institute, the U.S. Chamber of for 6,600 children and adults with dis- executive vice president. Before that Commerce, and previously served on abilities. Before leading Ability Part- Maria Cristalli he trained and worked at Maimonides the board of the California Business ners, Boatfield was CEO at Happiness President and CEO, Hill- Medical Center in Brooklyn. Acevedo Roundtable. Arriola joined Avangrid House for over 15 years. She has spe- side Family of Agencies also received an MBA from New York Inc. from Sempra Energy (“Sempra”), cialized in the field of developmental Maria Cristalli joined Hill- Institute of Technology. He serves on a publicly-traded energy infrastruc- disabilities for over 40 years. Boatfield side Family of Agencies the board of Healthcare Association of ture company, where he served as received her B.S. degree from SUNY in 1991 and has served New York State, the community cen- executive vice president and group Geneseo and her M.S. in education/ in a wide range of oper- ter advisory council of the Boys & Girls president, as well as chief sustain- speech pathology from Nazareth Col- ational and administrative leadership Club of Geneva, the Geneva 2020 Ed- ability officer. Previously, he served lege. She was appointed by Gov. An- roles, most recently as chief operat- ucation Committee and is chairman of as chairman, president and chief ex- drew Cuomo to the statewide Autism ing officer. Cristalli serves as a board the board of Pandion. ecutive officer of Southern California Spectrum Disorders Advisory Council, member and treasurer of the execu- Gas Co. (“SoCalGas”), one of Sempra’s and serves as board chairperson of the tive committee of Person-Centered Mark Alflatt regulated California utilities. Mr. Arrio- Golisano Autism Center. Services of Western New York; she is CEO, Kodak Alaris la spent most of the past 25 years in a also a member of the boards of Lead- broad range of leadership roles for the Christopher Booth Mark Alflatt was appoint- ership Rochester and the New York ed chief eExecutive of- Sempra companies. President and CEO, Life- time Healthcare Cos. Inc. Care Coordination Program. She holds ficer of Kodak Alaris af- a master in public health degree from ter serving the last four Mary Barra CEO, General Motors Co. Booth became head the University of Rochester School of years as chief financial of Lifetime Healthcare Medicine and Dentistry. officer. He joined Kodak Alaris after Barra was named CEO of Companies in 2013 after serving more than 20 years at a senior General Motors in January serving as a senior exec- Frank Curci level within Rolls-Royce. After start- 2014. She is also a mem- utive with the company since 2004. Chairman and CEO, Tops ing his career at Ernst & Young, Mark ber of the GM board of He began his career in 1986 at Hinman Markets LLC has accumulated a wealth of financial, directors. Barra had been Straub P.C. in Albany, with a practice commercial and business develop- executive vice president, global product dedicated exclusively to health care After an earlier term as ment skills working for businesses with development, purchasing and supply services for insurers and HMOs. During president and CEO, Curci substantial global footprints. chain, since August 2013, and before the last years of his tenure with Hin- rejoined the company in that was senior vice president, global man Straub, he served as chairman of 2007 and, in 2013, Curci Marco Altieri product development, since February the firm’s health practice. A native of led a team of local Tops executives in CEO, All-American Home 2011. Barra began her career with GM in Waterbury, Conn., he earned a B.A. in a management buyout. Prior to joining Care 1980 as a General Motors Institute (Ket- English from the College of the Holy Tops, he served as chief operating offi- In 2003, Altieri began tering University) co-op student at the Cross in Worcester, Mass., and a J.D. cer for Alabama-based C&S Wholesale working in various roles Pontiac Motor Division. She graduated degree from Union University’s Albany Grocers, and as senior vice president in New York State’s Con- with a bachelor’s degree in electrical en- Law School. James Reed will succeed of operations for Farmer Jack Super- sumer Directed Personal gineering in 1985. In 1990 she graduated Booth, who announced he will retire markets in Michigan. Curci currently Assistance Program (CDPAP). In late with an MBA from the Stanford Gradu- on May 1, 2021. serves on the boards of the Buffalo Ni- 2015, he co-founded All-American ate School of Business after receiving a agara Partnership, the Food Industry Home Care, of which he is Chief Exec- GM fellowship in 1988. James Branciforte Alliance of New York State, the Food utive Officer today. Altieri earned his President and CEO, Life- Marketing Institute, and is chairman of B.A. degree in political science and Eric Bieber time Assistance Inc. the board of Kaleida Health. He is a President and CEO, Roch- certified public accountant, and holds sociology from SUNY Brockport. In Branciforte has been ester Regional Health a B.A. and M.B.A. from Rutgers Univer- 2014, he was awarded an RBJ Health president and CEO of sity. Care Achievement Award for his work Bieber came to Roch- Lifetime Assistance since in the home care arena. The next year, ester Regional Health 1988. He is a graduate of Mark Davitt at the age of 37, Altieri was named a in 2014 from University Rockefeller Graduate College of Public CEO, ConServe member of the RBJ’s prestigious “For- Hospitals in Cleveland, Affairs and Policy, SUNY Albany, and ty Under 40” group. Altieri has served where he served as both the president SUNY College at Brockport. Branci- Davitt founded ConServe on numerous boards, including those of Community Hospitals West Region forte serves as chairman of Person in 1985. With more than of the Arc of Monroe, Mary Cariola and the president of University Hospi- Centered Services of Western New 40 years of experience Children’s Center and the Arc of Mon- tals’ accountable care organizations. York, a collaborative organization of in the collection industry, roe Foundation. He is a car enthusiast He earned a B.A. in biology from Illi- 12 top developmental disability service he has served as pres- and a fan of Italian professional soccer. nois Wesleyan University and an M.S. providers in the Greater Rochester, ident and chairman of the National in microbiology from Illinois State Finger Lakes and Greater Buffalo area. Legislative Council and in other lead- Rich Andrews University. He received his Doctor of ership positions at The Association of CEO, FIFCO USA Medicine degree at Loyola Univer- David Calhoun Credit and Collection Professionals. Rich Andrews has nearly sity’s Stritch School of Medicine. He Executive director, ARC of He earned a B.A. from Hamilton Col- three decades of bever- later went on to earn an M.S. in health Wayne County lege, received both the scholar and fellow degrees in collection business age industry experience care management at Harvard Univer- Calhoun has been exec- management and has been awarded a in international leader- sity. Earlier in his career, Bieber held utive director at Wayne master credit executive by the Society ship and general man- positions as executive vice president ARC since 2006. He was of Certified Credit Executives. He has agement roles across North America, of strategic network development and previously executive di- served on the United Way’s Business Europe, and Latin America. Most re- as chief medical officer for a regional rector at the Arc of the South Shore in Advisory Council of Rochester, has recently, he served as chief operating hospital within the Geisinger Health Weymouth, Mass. He received a B.A. in ceived the Rochester Small Business officer of Banfi Vintners, a major wine System in Pennsylvania. history from Central Connecticut State Council’s 2013 Business Person of the producer and importer. Prior to that College and a M.S. in special education Martin Birmingham Year Award, and been inducted into he served as president and managing from Central Connecticut State Univer- President and CEO, Finan- the Rochester Business Hall of Fame in director, Americas for Lavazza, a pri- sity. He currently serves on the follow- cial Institutions Inc. 2015. In 2018 he received a Roches- vately owned coffee roaster. Andrews ing boards: Genesee Land Trust, Wayne ter Business Journal Rochester ICON also spent 13 years working at Bacar- Martin Birmingham has County Collaborative Council, Wayne Honors Award. di in a series of general management been president and CEO County Rural Health Network, Wayne roles, including chief commercial offi- of Financial Institutions County Business Council, the Collabo- Richard Dorschel cer for North America; managing di- Inc., the parent of Five rative of New York, and the START Ad- President and CEO, The rector, UK and Ireland; president, Latin Star Bank, since 2013. Before taking visory Board of Western New York. Dorschel Automotive America; and president, Canada. He his current post, he was president and Group was a VP of sales and marketing for chief of community banking. Prior to Jim Continenza Coca-Cola prior to his time at Bacardi. that, he was executive vice president Executive Chairman, East- Dorschel began his ca- Andrews is a graduate of Bishop's Uni- and commercial banking executive and man Kodak Co. reer in 1968 as a new-car salesperson and in 1977 versity in Quebec, Canada. also served as Northeast regional pres- Jim Continenza was ap- purchased Dorschel Buick-Toyota ident of Five Star Bank. Birmingham pointed executive chair- from his father. He is a past recipient of came to Five Star in March 2005 as man of Kodak on Feb. the Rochester Chamber of Commerce president and CEO of the Bank of Ge- 20, 2019. He joined the Small Business Person of the Year, the neva after serving as Rochester region- company’s board in April 2013 and Rochester Business Journal Fifty Over al president at Bank of America Corp. was named chairman that September. 50, the General Motors Dealer of the

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Rochester Business Journal 15 RBJ 75 CEOs

Year, and the Time Magazine Qual- Christina M. Gullo Raymond Isaac Administration at the University of ity Dealer Award. In 2017, Dorschel President and CEO, Villa of President and CEO, Isaac Rochester. was honored as an RBJ Icon Award Hope Heating & Air Conditioning winner. He serves on the JPMorgan Michael King Ray Isaac is one of four Chase Regional Advisory Board and is In September, 2010 President and CEO, Jewish brothers who make up a member of the Rochester Automo- Christina Gullo became Senior Life the President/CEO for the third generation of bile Dealers Association. The Dorschel King served in Jewish Villa of Hope. Founded this family business. Ray Auto Group is currently ranked as one Senior Life’s senior man- in 1942, Villa of Hope has over sev- is a proud winner of the Rochester of the D&C’s Top Workplaces in Roch- agement for 10 years been decades of experience in working Small Business Person of the Year in ester. Dorschel and his wife, Nancy, fore becoming CEO, and with youth and families. Today, this 2012. He has also served as president oversee the Nancy & Richard Dorschel he has served in a number of leader- nationally accredited, trauma certi- of the Small Business Council of Roch- Family Foundation, which supports ship roles in the senior services pro- fied agency serves more than 4,000 ester. His official employment at the local service organizations. Dorschel fession. He serves as a board member people annually through behavioral family company began when he got earned a B.A. in business administra- for the Association of Jewish Aging health, care coordination, education, his work papers at age 14, 39 years tion management from the University Services, Lifespan and the Alzheimer’s work based learning and preventive ago. The company that his grandfa- of Georgia. Association of Rochester & Finger programs. During her tenue, Christina ther started in 1945 had less than two Lakes Region. King also is a committee led a fiscal turnaround, created a new dozen employees when young Ray Chris Gauvin member of the Skilled Nursing Cabinet strategic plan on programming and Isaac started working there in 1980. CEO, Companion Care of for Leading Age New York. Rochester systems, guided an agency rebranding Now it has nearly 400 employees, effort and has realized revenue growth with almost all of that growth happen- Gauvin graduated from Adrián Lachowski of $11 million. With a Master’s degree ing organically. SUNY Buffalo in 1999 CEO, North American in Social Work from Marywood Uni- and has worked with Breweries Inc. versity and a Master’s in Business Ad- Joyce P. Jacobson CCOR since its inception ministration from Rochester Institute President, Hobart and Wil- Named CEO of North in 1997. Over the past 20 years Gauvin of Technology, Gullo’s background in- liam Smith Colleges American Breweries in has helped the company grow from a cludes clinical, professional and busi- Joyce P. Jacobsen was February 2018, Lachows- small business to an employer of al- ness experience. She began her career officially installed as ki started with FIFCO in most 700, with four offices in Western as a social worker for Catholic Family president of Hobart and 2013 as general manager of the Cen- New York. Gauvin became CEO in July Center in 1994 and worked her way William Smith Colleges tral American beer and flavored malt 2018, following the retirement of Al through leadership positions in Human in October 2019 after starting her new beverage business. Prior to joining Gauvin, his father and founder of the Resources, Strategic Planning and was duties the previous summer. She is FIFCO, Lachowski spent over 20 years company. named Executive Vice President/Chief the first woman to head either of the in the beer and beverage industry, Marisa Geitner Operating Officer for Catholic Family two colleges, which merged in 1906 to mostly with Anheuser-Busch InBev. An President and CEO, Heri- Gullo co-authored Making Strategy become the coeducational institution. Argentine national, Lachowski holds a tage Christian Services Count in the Health and Human Ser- She’s the 29th president of Hobart and degree in industrial engineering from the University of Buenos Aires and an Heritage Christian Ser- vices Sector and a white paper on the 18th president of William Smith. MBA from Catholic University Argen- vices President and Adaptive Change, both inclusive of Before accepting her current post, tina. C.E.O. Marisa Geitner culture, leadership and strategy at Vil- Jacobsen was provost and vice pres- has guided the agency la of Hope. ident for academic affairs at Wesley- Stefani LiDestri through many firsts and now leads Frank Hamlin III an University in Middletown, Conn. An Co-CEO, LiDestri Food and the $96 million organization as it ex- President and CEO, Canan- educator at Wesleyan since 1993, Ja- Drink pands its reach through in-home ser- daigua National Bank and cobsen holds a bachelor’s degree from vices, employment services and child Trust Co. Harvard University, a master’s degree Stefani LiDestri is co- from the London College of Econom- CEO of LiDestri Food care. She is a board officer or member Hamlin joined Canandai- ics, and a doctorate from Stanford Uni- and Drink, alongside her for Mercy Flight Central, Person Cen- gua National in 2004 as versity. Jacobsen’s scholarly work has brother, John. She works tered Services, the National Council a member of the board focused on the intersection of gender with her executive team to modernize of Christians of Renewal and Compas- of directors. He is the fifth generation and economics. systems and practices of a company sion, the Nazareth College board of of the Hamlin family to lead the com- trustees and the Excellus Rochester that continues to grow based on a pany and is the great-great-grandson René Jones reputation for true partnerships and Regional Advisory Board. She is the of Frank H. Hamlin, who was the first chair of the advisory board for Home Chairman and CEO, speed to market. Stefani is chairwom- president of the bank in 1887. Prior to M&T Bank an of the Big Apple Bash fundraiser for Care of Rochester and an advisory joining Canandaigua National, Hamlin board member for the UR Complex Jones was elected chair- the national charity Hole in the Wall was a defense attorney for more than Gang and in 2019 was honored by Care Center. Geitner earned a Bache- a decade. He is a graduate of Canan- man and CEO of M&T lor’s Degree in Education and a Mas- and its principal banking the Rochester Business Journal with a daigua Academy and received his B.A. Women of Excellence award. ter’s Degree in Speech and Language from the University of Vermont and his subsidiary, M&T Bank, as Pathology from Nazareth College. She law degree from Albany Law School. well as to the boards of both organiza- Edward Maier was awarded a doctorate of humane He serves on the board for Thompson tions, in December 2017. He began his President and CEO, G.W. Lisk Co. Inc. letters from Nazareth College in 2019. career with the Boston-based office Health System and is a member of the Maier has led the company for more She has been recognized by the Great- Ontario County Bar Association. of Ernst & Young before joining M&T er Rochester Chamber of Commerce’s Bank in 1992 as an executive associ- than three years. Before that, he Women’s Council as an Athena hon- James E. Hammer ate. He served as M&T’s chief financial worked at Harris Corp.’s RF Commu- oree and by the Rochester Business President and CEO, Ham- officer from 2005 to 2016, and was nications division in Rochester as vice Journal as a Woman of Excellence and mer Packaging named vice chairman in 2014. Jones president of technical operations. He Power 100 leader. received a B.S. in Management Sci- previously worked at Emerson Electric Hammer is the fourth ence from Boston College and an MBA Co. for more than two decades. generation owner of William Goodrich from the University of Rochester’s Hammer Packaging. Sarah Mangelsdorf CEO and managing part- Simon Business School; he is also a Since Hammer became President, University of ner, LeChase Construction CPA. He serves on the boards of The president, he has grown the business to Rochester Services Jacobs Institute, Roswell Park Alliance over $120 million and 500 employees William Goodrich joined Foundation, Independent Health Asso- Sarah C. Mangelsdorf at two facilities in Rochester. Hammer LeChase in 1985. He ciation Inc. and the Burchfield Penney became president of the has received numerous distinctions served as vice president Art Center. Jones was recognized by University of Roches- including the Lewis Memorial Lifetime and partner, chief operating officer Canisius College as Outstanding Ac- ter on July 1, 2019, after Achievement Award, Power of Com- and president before becoming CEO countant in Western New York in 2016, serving five years as provost at the munication Award and the Herbert in 2007 and managing partner the and listed among the All-American Ex- University of Wisconsin-Madison. An Vanden Brul Entrepreneurial Award following year. He is a board member ecutive Team: Best CFOs by Institu- experienced academic leader recog- from RIT. Hammer was also inducted for the Greater Rochester Chamber of tional Investor in 2012. nized for her work on issues of aca- into the Rochester and New York Busi- Commerce, Hillside Children’s Center, demic quality, educational access, ness Halls of Fame and has received Keuka College, Lifetime Healthcare, Rufus Judson and diversity and inclusion at some the Business Person of the Year award Greater Rochester Enterprise and CEO, The Pike Cos. of the nation's leading public and pri- from the Rochester Small Business the CMAC Performing Arts Center. vate institutions, Mangelsdorf is the Council. He was also honored with the Judson serves as the He is also a member of the Associat- first woman to lead the University of Gaudete medal from St. Bonaventure CEO of The Pike Com- ed General Contractors of America. Rochester. Mangelsdorf has earned University. Hammer currently serves panies, a fifth genera- In 2016, Goodrich completed Harvard wide recognition for developing im- on the boards of the James P. Wilmot tion construction busi- Business School’s Owner/President portant strategic initiatives tailored to Cancer Institute, Golisano Children’s ness comprising two Management program. He holds a B.S. the goals of each institution and for Hospital, Rochester Chamber of Com- construction companies – The Pike degree in business from Roberts Wes- taking a leading role in building both merce, and Doyle Security. Company and LeCesse Construction leyan College and an A.A.S. degree in Services. He is active in organizations financial and institutional support for construction engineering technology both within and outside the construc- those goals. A professor of psychol- from Alfred State, where he received tion industry. Judson attended Union ogy, Mangelsdorf is internationally a President’s Medallion in 2010 and an College and holds a masters of busi- known for her research on the social honorary doctorate in 2014. ness administration from the William and emotional development of infants E. Simon Graduate School of Business and young children.

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16 Rochester Business Journal RBJ 75 CEOs

Mario Marino ty. He received a master of business Constellation after 20 years of experi- ment to supporting those with intel- President/Partner, Vision Automotive administration from the University of ence with wine and spirits companies, lectual and developmental disabilities Group Rochester in 1991. He is also a gradu- including Chandon Estates and Beam in the community. ate of the Harvard Business School's Inc. He has an MBA from Harvard Busi- Mario Marino has been with the Vision General Manager Program. ness School and graduated from the Deana Porterfield Automotive Group for over 16 years, Wharton School of the University of President, Roberts holding positions from Sales Consul- Martin Miskell Pennsylvania with a B.S. in marketing Wesleyan College and tant, to Sales Manager and Gener- Executive director, and human relations. Northeastern Seminary al Manager. He became a Partner in The Arc of Livingston- Porterfield became several Dealerships in 2017, and was Wyoming Joseph Papa president of Roberts named president of the Vision Auto- Miskell joined The Arc Chairman and CEO, Wesleyan College and motive Group in 2018. of Livingston-Wyoming Bausch Health Cos. Northeastern Seminary in 2014. She Faheem Masood in 2002 as director of fi- Chairman and CEO of previously served at Azusa Pacific President and CEO, ESL nance, became chief financial officer Bausch Health Cos. University and Azusa Pacific Online Federal Credit Union in 2007 and was promoted to exec- (and of its predecessor, University for more than 24 years in utive director in 2015. Prior to joining Valeant Pharmaceuticals various roles. She earned a doctor- Masood became pres- The Arc, Miskell oversaw all financial International Inc.) since May 2016, Papa ate in organizational leadership from ident and CEO of ESL functions for Lew-Mark Baking (Arch- has more than 35 years of experience the University of La Verne in Califor- Federal Credit Union way Cookies) in Perry. Miskell has in the pharmaceutical, health care and nia and also holds a master’s degree in March 2016, having served as a board member for com- specialty pharmaceutical industries. He in organizational management and a served as president and chief operat- munity organizations including New was CEO of Perrigo Co. from 2006 to bachelor’s degree in music from Azu- ing officer since 2012. In that role, he York State Parks and Recreation, the 2016 and held prior executive positions sa Pacific University. directed the personal banking, busi- Genesee Valley Conservancy, Teresa at Cardinal Health, Pharmacia, and ness banking and wealth management House (hospice), Association for the Searl. Earlier in his career, he served Loren Ranaletta lines of business. Faheem launched his Preservation of Geneseo. He graduat- in a variety of general management, President and CEO, career at ESL in 1991 as a senior finan- ed from SUNY Geneseo in 1986 with sales, marketing and R&D positions Episcopal SeniorLife cial analyst and was later named man- a B.A. in economics, and received his during a 15-year career at Novartis Communities ager of financial planning and analysis MBA with a concentration in account- Pharmaceuticals (1983-1997). Papa is a Loren Ranaletta has led in 1994. He was appointed president ing from Rochester Institute of Tech- past member of the UConn Foundation Episcopal SeniorLife and chief operating officer of ESL In- nology in 1993. board of directors and currently serves Communities for more vestment Services LLC in 1997 and on the Smith & Nephew board of di- than 35 years. He is a native Roches- named vice president of corporate Martin Mucci rectors. Papa holds a B.S. in pharmacy terian with a master’s degree in public product development three years lat- President and CEO, from the University of Connecticut and health from the University of Roches- er. In 2003 he was promoted to senior Paychex Inc. an MBA from Northwestern Universi- ter School of Medicine. He has served vice president/marketplace director. Mucci was named pres- ty’s Kellogg Graduate School of Man- in various leadership positions in local, Masood received a bachelor’s degree ident and CEO in 2010. agement. In 2012, he received an hon- state, and national long-term care or- in economics from Allegheny College He joined the company orary doctor of science degree from ganizations and on many communi- and an MBA from SUNY College at in 2002 as senior vice the University of Connecticut School ty boards. He is former chairman of Buffalo. Masood serves on the board president of operations. Before joining of Pharmacy. LeadingAge NY and the recipient of of directors of Geva Theatre Center, Paychex, Mucci was CEO of Frontier that organization’s James W. Sander- United Way of Greater Rochester, the Telephone of Rochester and president Elizabeth L. Paul son Award in 1999 and its Lawrence Greater Rochester Chamber of Com- of telephone operations for Frontier President, Nazareth E. Larson Memorial Award in 2008; he merce, Lifetime Health Care Compa- Communications, with responsibility College was also honored with the 1999 Chase nies and its Rochester Regional Board, for sales, operations, customer service Choice Award (Rochester Business and the Community Depository Insti- Elizabeth "Beth" L. Paul, and financial performance of Fron- Leadership). His professional interests tutions Advisory Council of the Feder- Ph.D., officially started tier’s 34 local telephone companies. include public policy, program evalua- al Reserve Bank. her tenure as Nazareth's Mucci holds a bachelor’s degree in ac- 10th president on July 1. tion and leadership development. Michael McRae counting from St. John Fisher College The leader of choice following an ex- President and CEO, and is past chairman of its board of tensive national search, Paul came to George Romell President and CEO, YMCA St. Ann’s Community trustees. He also has an MBA from the Nazareth from her presidency at Cap- of Greater Rochester University of Rochester’s Simon Busi- ital University in Ohio. Before Capital, McRae came to St. Ann’s ness School. Mucci is a member of the she was chief academic officer at Stet- George Romell joined in 2010 as senior vice Upstate New York regional advisory son University in Central Florida. Paul the YMCA of Greater president and admin- board of the Federal Reserve Bank of holds both bachelor’s and doctoral de- Rochester as executive istrator. In 2014 he be- New York and of the Greater Roches- grees in Psychology from Boston Uni- director of the former came the organization’s third presi- ter Chamber of Commerce executive versity. She also did a pre-doctoral fel- Southeast Branch in 1989 and was pro- dent and CEO. He has more than 30 committee. lowship with the National Institute of moted to district executive director years of experience in health care, Mental Health and earned a certificate and vice president of operations prior including nine years as administrator David Munson Jr. in higher education administration to assuming his current position, pres- at Catholic Health in Buffalo. McRae President, Rochester from Harvard Institute for Educational ident and CEO, in 1998. Romell began currently serves on the boards of UR Institute of Technology Management. She started her career his professional career in the YMCA Homecare, Brothers of Mercy, Pandion Munson became the 10th as a psychology professor at The Col- as the assistant director of Youth and Healthcare and Common Ground. He president of Rochester lege of New Jersey. Family Services at the Springfield Met- earned a bachelor of science in geron- Institute of Technology ropolitan YMCA. He earned a master's tology from SUNY Buffalo in 1988 and in 2017. He has 38 years John Perrotti degree from Springfield College. a master of science in human services of experience in higher education, President and CEO, from SUNY College at Buffalo in 1993. which includes serving as dean of en- Gleason Corp. Gerard Rooney President, St. John Fisher gineering at the University Michigan Perrotti joined Gleason in Dana A. Mehnert College President, L3Harris Tech- from 2006 to 2016. Before coming to 1986 and became pres- nologies Inc. Michigan to chair the department of ident and CEO in 2005. Rooney was named the electrical engineering and computer Prior to joining Gleason, seventh president of Dana A. Mehnert is pres- science in 2003, Munson taught for 24 he worked for KPMG, the international St. John Fisher College ident of the Communica- years at the University of Illinois. His public accounting firm. Perrotti served in October 2015. He re- tion Systems segment for teaching and research interests are in on the board of directors of Hardinge ceived his undergraduate degree in L3Harris Technologies. the area of signal and image process- Inc. from 2003 to 2016, most recently sociology at Villanova University, a Mehnert previously served in a similar ing, currently focusing on radar imag- as chairman. He also participates in a master’s degree in educational ad- capacity, leading the Communications ing and computer tomography. Mun- variety of professional and trade or- ministration and super-vision at Fair- Systems segment at Harris Corpora- son earned a B.S. degree in electrical ganizations. He has an MBA from the field University, a doctoral degree tion before the company merged with engineering (with distinction) from the Simon School of Business Administra- from the Department of Educational L3 Technologies, Inc. in June 2019. Pri- University of Delaware and M.S., M.A. tion at the University of Rochester, a Leadership and Policy, Higher Ed- or to leading the Communications Sys- and Ph.D. degrees in electrical engi- B.S. degree from Rochester Institute ucation Program at SUNY Buffalo tems segment, Mehnert served as chief neering from Princeton University. of Technology and was a CPA in New and a certificate in higher education global business development officer York state. leadership from the Harvard Univer- for Harris, where he was responsible Bill Newlands sity Graduate School of Education. for driving organic revenue growth, President and CEO, Tracy Petrichick Rooney is a member of the board leveraging complementary channels, Constellation Brands Inc. Acting President/CEO, of McQuaid Jesuit High School, the and capturing large multi-year op- Newlands joined Constel- The Arc of Monroe Holy Sepulchre Cemetery, the Great- portunities. Mehnert joined Harris in lation in 2015 as executive er Rochester Chamber of Commerce 1984 as an electrical engineer in the Tracy Petrichick is the vice president and chief and ABVI/Goodwill. In addition, he is RF Communications rotational man- current Acting Presi- growth officer. In 2016, a member of the board of the Com- agement training program. Mehnert dent/ CEO, effective his role expanded to include leadership mission on Independent Colleges & has a bachelor's degree in electrical January 4th, 2021. She is of the Wine + Spirits Division. In 2017 he Universities in New York and the Na- engineering and applied physics and also currently the Chief Financial Of- became the company’s chief operating tional Research Center for College & a bachelor of arts in political science ficer for The Arc of Monroe, and has officer and in 2018 his role expanded to University Admissions. from Case Western Reserve Universi- been supporting the agency for 10 include president. Newlands came to years. She has an outstanding commit-

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Rochester Business Journal 17 RBJ 75 CEOs

Charles Runyon ecutive Directors Association of The Under his leadership, Cochlear Limited of the United Way and chaired the 2010 President and CEO, St. Arc New York. reached annual sales in excess of AU$1 annual campaign. She holds a degree in John’s billion while the market cap of the com- sociology from the University of Colora- Jeffrey Schlarbaum pany more than doubled. While CEO, do and an MBA from the Simon Business Runyon has led St. John’s President and CEO, IEC Smith led a strategy focused on custom- School at the University of Rochester. since 2001, after serving Electronics Corp. er experience, globalization, service ex- for eight years as execu- Schlarbaum was ap- pansion and product innovation. Smith Danny Wegman tive vice president, chief pointed president and also served as the president of Cochlear Chairman, Wegmans Food operating officer and administrator. CEO of IEC Electronics Americas for more than a decade, more Markets Inc. Honored in 2016 with a Healthcare in February 2015. From than quadrupling revenue during his ten- Achievement Award in Management Wegman joined his fam- 2005 to 2013 Schlarbaum held a vari- ure. Prior to Cochlear, Smith held several and LeadingAge NY’s James W. Sand- ily’s business in 1964, be- ety of roles at the company including senior executive roles, including CEO in erson Award for Leadership, Run- coming a store manager president, executive vice president residence for Warburg Pincus and glob- yon is a former chairman of both the in 1969. He was named and president of contract manufac- al group president of Gyrus Group PLC, Rochester Area Association of Homes president in 1976 and in 2017 became turing, and vice president of sales a surgical products company. As CEO & Services to the Aging Inc. and the chairman, a title previously held by his and marketing. Prior to rejoining IEC of Gyrus Medical, he grew revenue and New York State LeadingAge Associa- Electronics, Schlarbaum was the chief father, the late Robert Wegman. He is expanded operating profit. He also held tion. Runyon has a bachelor’s degree operations officer for LaserMax Inc. a member of the University of Rochester leadership roles with KCI, a health care in business administration from St. Schlarbaum has served in several ex- board of trustees. In 2008, Ethisphere company focused on wound care; Prism, Bonaventure University. ecutive management roles with vari- magazine named Wegman to its list of ous advanced electronics companies, an information technology company; the “100 Most Influential People in Busi- Thomas Rutledge including Plexus Corp and Seagate and the health care services company ness Ethics.” Wegman graduated from Chairman and CEO, Technologies. He currently sits on the Cardinal Health. He earlier worked for Harvard University with a degree in eco- Charter Communications board of directors for Lakeland Indus- Abbott’s pharmaceutical products and nomics. Inc. tries. Schlarbaum holds an M.B.A from physician office diagnostics divisions. Pepperdine University. Smith serves on the boards of directors Albert White III Prior to becoming CEO of several companies, including Results President and CEO, The of Charter in 2012, Rut- Gerald Schwartz Physiotherapy, Nyxoah and Akouos, and Cooper Companies Inc. ledge, a 40-year veteran Chairman and CEO, Onex Corp. was a senior external advisor for McK- of the industry, served as chief oper- Before being named pres- Before establishing Onex in 1984, insey & Co., AngelMD and EQT Partners. ating officer of Cablevision Systems. ident and CEO, in May, Schwartz was the co-founder and He previously served on the boards of 2018, White served in a He began his career in 1977 at Amer- president of CanWest Capital. Prior directors of publicly-listed Xtent Inc. as ican Television and Communications, number of senior manage- to that he worked at a Wall Street in- well as Startek Inc., Universal Biosen- ment roles, most recently executive vice a predecessor of Time Warner Cable, vestment banking firm, specializing in sors, Gyrus Group Plc, and Acclarent Inc. where he served in many different ca- president, chief financial officer, chief mergers and acquisitions. His previous Smith holds a bachelor of science degree strategy officer, and CEO of Cooper pacities, eventually becoming presi- experience also includes the practice from Texas A&M University. dent of the company. Rutledge is the Medical Inc., the holding company for of corporate law in Canada. Schwartz CooperSurgical. He also served as vice current chairman of the National Ca- has been appointed as an officer of Paul Swift president, investor relations from 2007 ble and Telecommunications Associa- the Order of Canada and inducted into Site Vice President, tion (NCTA) and serves on the boards the Canadian Business Hall of Fame. R.E. Ginna Nuclear Power to 2013, and vice president and treasurer of CableLabs and C-SPAN. In 2011, he Schwartz holds an MBA from the Har- Plant LLC from 2006 to 2012. Prior to joining the received NCTA’s Vanguard Award vard Graduate School of Business Ad- company, White was a director with Key- Paul Swift, site vice presi- for Distinguished Leadership, the ca- ministration and an L.L.B. and B.Comm. Bank Capital Markets for three years and dent at R.E. Ginna Nucle- ble industry’s highest honor, and is a from the University of Manitoba. held a number of leadership positions ar Power Plant in Ontario, member of the Cable Hall of Fame and within KeyBank National Association. Wayne County, is responsible for the the Broadcasting and Cable Hall of Sankar Sewnauth President and CEO, CDS plant's safe, reliable and economic op- Louise Woerner Fame. He received a B.A. in economics Life Transitions eration. Swift was appointed site vice Chairwoman and CEO, HCR from California University in California, president in September 2019 and brings Home Care Pennsylvania in 1977. Sewnauth began his career working for people more than 30 years of experience in the Woerner, founder of HCR Victor Salerno with intellectual and de- nuclear industry, having begun his ca- Home Care, received the CEO & Co-Chairman, velopmental disabilities reer at Ginna in electrical engineering. Distinguished Service O’Connell Electric Co. Inc. as a direct support professional and has Swift has a bachelor of science degree Award from the Rochester held leadership positions at CDS Life in electrical engineering from Clarkson Academy of Medicine, entrepreneurial Victor Salerno has Transitions since joining the agency in University and earned his senior reactor served as chief execu- awards from President Ronald Reagan 1989. He is responsible for the overall operator (SRO) certification. and Rochester Institute of Technology tive officer of O'Connell strategic vision, growth, leadership and Electric Company since and a Breakthrough Award from the In- administration of more than 750 people Jerry Warner ternational Transcultural Nursing Society. 2006. Vic is responsible for defining employed across 22 New York counties. Executive Vice President the strategic vision and culture of the She was the first living woman inducted Sewnauth received his B.A. in psycholo- of Americas and Global into the Rochester Business Hall of Fame. organization, managing day-to-day gy from MidAmerica Nazarene College Commercial Functions, Woerner was the first non-nurse Fellow operations, promoting a safe work and his M.A. in public administration CooperVision Inc. environment, developing business from SUNY College at Brockport. in the American Academy of Nursing opportunities, and maintaining com- Before accepting his cur- and has written on nursing innovation pany goals. Vic joined O'Connell in Jeff Sinsebox rent position in May 2015, and leadership. She served two terms on 1971. He has remained instrumental in President and CEO, Jerry Warner was vice president of glob- the Federal Reserve Bank of New York, the company's year-over-year growth Epilepsy-Pralid Inc. al marketing. Prior to joining CooperVi- chaired the N.Y. Public Health Council, as well as the expansion of its service Jeff Sinsebox is the pres- sion, Jerry spent 17 years at Bausch + and currently serves on the board of the offerings. He leads through exhibiting ident and CEO of Epilep- Lomb in a variety of marketing and man- American Academy of Nursing’s Insti- an infectious passion for the business sy-Pralid, Inc. (EPI), which agement roles. He has extensive global tute for Nursing Leadership. She holds and by demonstrating integrity in all provides a wide array of and domestic experience in the medical an MBA from the University of Chicago, areas of responsibility. Victor excels services to people with brain injuries, device, pharmaceutical and consumer a B.S. from Trinity University, and an hon- at fostering strong, trusting partner- developmental disabilities, and epilep- package goods categories. Before join- orary doctorate from Nazareth College. sy across the Finger Lakes, Central, and ing Bausch + Lomb, Jerry was associat- ships with customers and within the Karen Zandi communities where we work and live Southern Tier regions of New York state. ed with Bristol Myers Squibb in a variety Under Jeff's leadership, EPI grew its op- of sales, marketing and trade marketing President and CEO, as well as building strong relationships Mary Cariola Children’s among our employees. Prior to joining erating budget from $4.5 million in 2005 roles, achieving success not only at the when Jeff was selected to become CEO Center O'Connell, Vic began his career with a territory level, but also in sales man- to more than $25 million through merg- predecessor firm of Deloitte where he agement roles. Jerry's leadership and Karen Zandi has led Mary ers and thoughtful program expansion. successes have been recognized at the Cariola Children’s Center spent five years as an audit, tax and Jeff is active in the Rush-Henrietta Rota- business advisory specialist. highest level, including twice receiving since 2012. She is a board ry, and serves on the following boards: the CEO Award. member for the New York State Coali- Epilepsy Alliance of America (Vice Pres- tion of 853 Schools. A graduate of the Ann Scheetz ident), Monroe Housing Collaborative, Executive director, Ontario Colleen Wegman University of Pittsburgh, the Universi- Prime Care Coordination, iCircle, and ARC President and CEO, Council of Agency Executives. He holds ty of Edinburgh and the University of Wegmans Food Markets Pennsylvania, Zandi was previously Scheetz was named ex- a master's in communication from the Inc. ecutive director of On- SUNY College at Brockport. executive director of the Hillside Chil- tario ARC in 2012. She Wegman joined her fam- dren’s Center. began her career at Chris Smith ily’s business in 1991, be- CEO, Ortho Clinical Ontario ARC in 1984 and developed coming a store manager Diagnostics an extensive background in all fac- in 1998. In 1997 she led the development ets of the agency’s core programs. Prior to joining Ortho, of the Nature’s Marketplace department, Scheetz has served on the Finger Chris Smith served as the and in 2001, was named senior vice pres- Lakes Workforce Investment Board, CEO of Cochlear Limited, ident of perishables. In 2005, Wegman The Arc New York’s Collaborative a publicly traded global was appointed president by her grand- of NY, the Person Centered Services medical device company headquartered father, the late Robert Wegman, and in Board, and as a member of the Ex- in Australia, from 2015 through 2018. 2017 became president and CEO. Weg- man has served on the board of directors

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Health Care May 11, 2021 September 28, 2021 The Health Care Heroes Awards recognize excellence, The Rochester Business Journal and United Way Greater Rochester will promote innovation and honor the efforts of organizations host it's 7th annual summit that will include seasoned and emerging and individuals who are making a signi cant impact on the women leaders coming together for an afternoon of career development, quality of health care in our area in a variety of medical roles. networking, and more.

October 27, 2021 THE GREAT LAKES: May 13, 2021 2021 Honoring individuals and companies who are changing the landscape of OUR ELECTRIC FUTURE CityAge and BridgeTower Media are proud to present Our the Rochester region through design, construction, project management, Electric Future: focused on the businesses, people and ideas lending, innovation and more. These individuals and their companies are that are leading new business opportunities in the coming creating jobs, building healthy spaces, helping families and companies electri cation of everything across the Great Lakes region and achieve their dreams, and leading the way toward growth and prosperity beyond. for the community.

May 25, 2021 Women of Excellence identi es high-achieving women for Nov. 3, 2021 their tremendous career accomplishments. The women are The Technology & Manufacturing Awards is an unique event which selected based on their professional experience, community recognizes excellence, promotes innovation, and honors the organizations involvement, leadership and sustained commitment to and individuals that are leaders in the manufacturing industry in our area. mentoring.

Top winners revealed Nov. 15, 2021 June 21-25, 2021 The Daily Record and Rochester Business Journal are taking their legal The Workplace Wellness Awards celebrates Rochester-area recognition programs to the next level with the Legal Excellence Awards. employers who promote health and wellness in the workplace This event will combine the Corporate Counsel awards, Excellence in Law in a variety of categories. awards and Attorneys of the Year awards into a single program to

RANKIN DER GS recognize members of our legal community in a variety of categories. EA AW R A 1 2 R 0 D S These awards will pay tribute to all of the ways in which legal 2 Top winners revealed professionals work to make our community stronger. July 6-16, 2021 Celebrating all of the nominees and announcing the 2 0 2 S 1 D Nov. 16, 2021 R R E A A W winners via daily roll out videos from July 20 – July 30. DE S A R RANKING Forty Under 40 recognizes forty individuals, under the age of 40, who have achieved professional success and made civic contributions to our July 21, 2021 community. The Rochester Chapter of Financial Executives International and the Rochester Business Journal recognize nancial leaders who have made outstanding contributions to their organizations and to the Greater Rochester community during the past year. Dec. 6, 2021 Icon Honors recognizes Greater Rochester Area business leaders over the age of 60 for their notable success and demonstration of strong July 28, 2021 leadership both within and outside of their chosen eld. Best Companies to Work for in New York is a celebration of the state’s elite employers, who have proven that they know what it takes to create an environment where people love to 20202018 come to work.

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