SUSTAINABILITY REPORT INFORMA AT A GLANCE

INFORMA OFFICE LOCATIONS

//Informa is a leading business intelligence, academic publishing, knowledge and events business, operating in the Knowledge and Information Economy.//

Our products and services provide ACADEMIC BUSINESS knowledge, intelligence, insight, analysis, connections and networking, creating PUBLISHING INTELLIGENCE advantage for customers across the world in many different industries, from Life Sciences to Finance, Beauty, 1,860 1,890 Education, Agriculture and Telecoms, NUMBER OF EMPLOYEES NUMBER OF EMPLOYEES Media and Technology. We are organised around four Operating Divisions, each owning a portfolio of leading brands. We also have a fifth Division, Global Support, 170 NUMBER OF 145 NUMBER OF which is the team behind the teams, COUNTRIES SOLD INTO COUNTRIES SOLD INTO comprising a central group of experts in specialist functions including Finance, Tax & Treasury, Technology and Academic Publishing produces Business Intelligence provides Intellectual Property. specialist upper level books and journals specialist data-driven intelligence in Humanities & Social Sciences, and and insight to professionals in niche Science, Technology & Medicine. communities. It has over 100 digital It operates as Taylor & Francis (T&F) subscription products including Lloyd’s with other imprints including Routledge, List, Citeline, Scrip and Ovum, catering CRC Press, Garland Science and to five vertical markets. Cogent OA.

2 INFORMA PLC SUSTAINABILITY REPORT 2015 www.informa.com GLOBAL KNOWLEDGE GLOBAL EXHIBITIONS & NETWORKING SUPPORT 790 1,390 650 NUMBER OF EMPLOYEES NUMBER OF EMPLOYEES NUMBER OF EMPLOYEES

Global Support is the team behind the teams: a central, global team of experts NUMBER OF COUNTRIES NUMBER OF COUNTRIES 40 75 from different specialist functions. WHERE EVENTS ARE HELD WHERE EVENTS ARE HELD It provides business services to Informa’s four Operating Divisions and the leadership and structure Global Exhibitions connects groups Knowledge & Networking creates that supports the Group’s overall seeking to develop commercial and connects communities based on performance and progress. relationships and expand their business. the sharing of insights and learning. It organises transaction-oriented Its events, including SuperReturn, Exhibitions, including Arab Health, World Bio-Europe, the Internet of Things of Concrete and Vitafoods Europe, and Broadband World Series, help enabling specialist communities to meet professionals meet, network and share face-to-face and conduct business. knowledge.

www.informa.com INFORMA PLC SUSTAINABILITY REPORT 2015 3 CONTENTS

INTRODUCTION FROM THE CEO 5 FOREWORD FROM THE DIRECTOR OF INVESTOR RELATIONS, CORPORATE COMMUNICATIONS & BRAND 6 2015 HIGHLIGHTS 7 PERFORMANCE OVERVIEW 8 OUR CONTENT 9 OUR PEOPLE 12 OUR ENVIRONMENT 14 OUR COMMUNITY 16 REVIEW SUMMARY 18 SUSTAINABILITY AT INFORMA 19

The 501st Legion’s Stormtroopers at Informa’s FAN EXPO CANADA™ Exhibition in Toronto

4 INTRODUCTION FROM THE CEO

//We need to proactively support increased accessibility to information and knowledge, championing innovation, trust and openness whilst maintaining our own uniqueness.//

here is much talk today of part of Informa to growth, enhance ●● We need to bring new focus to how the purpose of business. At operational efficiency and seize we embrace diversity and inclusion. Informa, our purpose is simple new market opportunities. We have Increasingly, access to human capital T really: we are in the business managed to invest at scale in our own and our ability to get the most from of producing, managing and distributing business whilst meeting our commercial it is business critical. Whatever the critical knowledge and information to help performance targets. Building on cultural, social or ethnic background, individuals, organisations and societies this strong foundation, it is becoming we aim to give existing and future connect, become smarter and make increasingly clear that 2016 will be a colleagues the freedom and better decisions. year of Disciplined Delivery. environment they need to succeed with us; Every person, and certainly every parent, To deliver on our promises, in 2016 wants the next generation and their and beyond, we will have to build ●● We need to keep a mindful eye on children to do better than them, and often deeper capabilities around talent, data our footprint in the world. No business the definition of better is smarter. Be and technology, as well as our ability can afford to ignore its environmental more knowledgeable, have more insight, to operate effectively in international impacts. We are certainly no exception. become experts in something they are markets as we approach a scenario This Sustainability Report reflects the passionate about. Whether in business, where less than 10% of our revenue progress we achieved, and indeed the academia, government or at home, will come from our traditional home challenges we faced in progressing the drive and desire to acquire more market in the UK. The Group’s strategy this strategy during 2015. It sets out knowledge and more information will only and ambition for Sustainability around our current position against these ever go one way, and that is up. In that the world is an integral part of this. three imperatives, and our ambitions sense, there are few markets like ours; Specifically, I see three key areas of for the future. We know it can take not only is the potential demand virtually focus: several years to achieve meaningful infinite, but growth in our business ●● In the knowledge area, we need improvements but we very much reflects social and human development. to proactively support increased welcome the challenge. Informa made good progress in 2015. accessibility to information and It marked the second year of the knowledge, championing innovation, 2014-2017 Growth Acceleration Plan, integrity and openness whilst STEPHEN A. CARTER an ambitious programme to return every maintaining our own uniqueness; GROUP CHIEF EXECUTIVE www.informa.com INFORMA PLC SUSTAINABILITY REPORT 2015 5 FOREWORD FROM THE DIRECTOR OF INVESTOR RELATIONS, CORPORATE COMMUNICATIONS & BRAND

//2016 will see us taking advantage of the new operating structure, engaging colleagues around themes that are relevant locally but applicable globally.//

s we enter 2016, had before. Just a few years ago, together, cementing what Informa is Sustainability sits Informa consisted of more than twenty and what we stand for across business prominently at Informa within business units, each with its own CEO areas and geographies. But also, and A an integrated unit overseeing and management team. Today, we more importantly perhaps, we are now four pillars of activity that also includes have a much simpler operating model in a position to deliver much more Investor Relations, Communications and consisting of four Operating Divisions impactful Sustainability programmes, Branding. Being organised in this way, and a fifth central Division, Global focused on our core skills and priorities. we are able to drive Sustainability using Support. Each has its own line of 2016 will see us taking advantage of the rigour that we apply to commercial authority and Executive team. Through the new operating structure, engaging decisions combined with the power the 2014-2017 Growth Acceleration colleagues around themes that are of clear, persuasive communications. Plan (GAP), in recent years we have relevant locally but applicable globally. Over the past couple of years, we have invested in simplifying our structure, It is not all about the future though. made new appointments, clarified adding capability and building scale in I was pleased with our progress this responsibilities and established core areas of excellence. When GAP year, particularly in the following areas: synergies in how we go about setting completes in 2017, we will have spent and delivering our strategy. I would around £90m in 30-40 different work ●● Our approach to health and safety like to think that many more people, streams across all five Divisions. These (H&S) at large-scale events was internally and externally, now have an investments are in a mixture of people, overhauled and simplified, ensuring understanding of who Informa is and products, processes and platforms, that all our exhibitions apply the same what we are trying to achieve. setting us up to deliver value, with high standards, be it at Arab Health in values, over the long term. Dubai or Internet of Things World in For the business in general and Silicon Valley; Sustainability specifically, there is a Within this changing landscape, not simplicity and a coherence around only do I consider Sustainability a ●● Becoming an inclusive employer: the structure that we simply have not mechanism to help bring the Group We have set out a blueprint to give us better access to talent from all backgrounds by refreshing our recruitment practices and collecting the right data; and ●● Our innovation and capabilities in relation to open access (OA): the number of articles we published under OA schemes doubled and we have ambitious plans for the future, including an OA acceleration programme and launching a new publishing platform. As always, I trust and hope you enjoy reading this report to learn about what kept us busy in 2015 and what our plans are for the future. Please do get in touch with myself and the Sustainability Team if you have any thoughts, suggestions or comments.

RICHARD MENZIES-GOW DIRECTOR OF INVESTOR RELATIONS, CORPORATE COMMUNICATIONS & BRAND

6 INFORMA PLC SUSTAINABILITY REPORT 2015 www.informa.com 2015 HIGHLIGHTS

NEW GENERATION AUTHORS IN OF TALENTED DEVELOPING COLLEAGUES: COUNTRIES: Successfully launched the Over 1,000 researchers Informa Graduate Fellowship registered with T&F’s STAR scheme as well as an (Special Terms for Authors Apprenticeship scheme & Researchers) programme, in our European Shared bringing the total since Services Centre. STAR was launched to CHAMPIONING 6,400 users across 39 CONTENT INTEGRITY: countries. T&F undertook one of the most comprehensive studies into peer review to date, engaging more than 7,400 respondents from across the sciences, social sciences, medicine and humanities. OPERATING SAFELY: Launched a global H&S programme, setting out standards, expectations and a performance monitoring framework for all our large-scale events and exhibitions. 2015

OPEN ACCESS: More than doubled the number of articles published under OA schemes, with 65 pure OA journals published and virtually all journals offering an OA option.

COMMUNITY IMPACTS: For the sixth year running, Informa’s International Roofing Expo partnered with local community organisations to run a Community Service Day encouraging Expo attendees to SUSTAINABLE participate. Volunteers helped rebuild EXHIBITIONS LADDER: the homes of elderly, disabled or financially disadvantaged families HEADQUARTERS Constructed a rating system in New Orleans. BREEAM CERTIFIED: whereby Informa’s Exhibitions can measure their sustainability Moved our headquarters and understand how best to a new building rated as to progress to improve their Excellent by the leading impacts, whether social, sustainable building rating environmental or economic. scheme, BREEAM.

www.informa.com INFORMA PLC SUSTAINABILITY REPORT 2015 7 PERFORMANCE OVERVIEW

OUR 2015 2016 TARGETS OBJECTIVES KPI PERFORMANCE KPI Percentage of articles Use training and outreach accepted from emerging Organise or participate in 35 activities to increase the 9% increase in articles regions didn’t increase events to support authors in content from emerging from emerging regions but remained at 20% of emerging regions regions total articles accepted

Increase the number of Create unique articles published under 100% increase Increased by 106% Increase by a further 50% content and Open Access schemes connectivity for customers Score 100% in the DJSI for all over the Be recognised as a leader in New target for 2016 assuring Independence of world independence of content Content OUR CONTENT OUR Map content against the UN’s Use our insights and Sustainable Development Goals editorial reach to advance New target for 2016 to identify where we progress sustainable development debate and where there are gaps

Further to the success Develop a talent strategy and Develop current and future of the Academic New competency plan for each Division. This will leaders by launching Publishing management based management assess talent gaps across the management development development programme, development programme Divisions and provide a solid programmes across the launch another similar is being developed for foundation for meeting further Group programme within a Global Support management development further Division needs Provide an Further develop our Graduate exciting and Develop an innovative First intake of graduates Fellowship scheme, welcoming rewarding and rewarding graduate on Informa’s Fellowship Completed our second cohort and improving place to work, fellowship scheme scheme the programme based on where our feedback from graduates people have Improve our diversity and the freedom to Establish a working inclusion data capabilities, OUR PEOPLE succeed party with global Working party Be a diversity and inclusion implement mentoring schemes representatives to gather established, data leader within our sector and conduct policy reviews relevant data and identify gathering has begun overseen by the Boards of each key future initiatives Operating Division

Be a leader in H&S Launch Group-wide H&S Deliver training to drive performance at large-scale policies and reporting Completed consistent application of H&S events & exhibitions framework requirements

Join Media CSR Forum Engage with key suppliers in our Understand and manage our working group looking at Completed digital value chain to understand digital environmental impacts industry digital impacts our wider GHG impacts

By end of 2017 ensure Ongoing & now Reduce our Reduce the waste from at least 70% of the waste incorporated into our environmental major exhibitions from major exhibitions is Sustainable Exhibitions impacts recycled Ladder and create innovative Developed the Informa Run increasingly sustainable Roll out the Sustainable ways to New for 2016 Sustainable Exhibitions exhibitions Exhibitions Ladder manage our Ladder key impacts Require all of our large offices Reduce the energy (>100 staff) to put in place an OUR ENVIRONMENT OUR Reduce the energy usage in usage of our 10 major Reduced the energy energy saving target and plan our office estate offices by 10% between usage by 8.2% for the next two years. Develop 2013-2015 an Energy Guidance document to aid the above Used the planning process for Walk the Develop a Group-wide World, a new Group-wide strategic community Launch a cohesive Launch at least 5 new shared employee-engagement programme that is well community programme value community partnerships and fundraising initiative, recognised and supported across our Divisions across the Group to introduce the concept both internally and externally of strategic community Use our skills partnerships and resources to help the Grow the value of our in- communities kind community investment Grow the value of our in-kind we operate in through innovative New Target for 2016 community investment by 20% thrive partnerships making good use of our resources

OUR COMMUNITY OUR Develop a guidance template for our events Completed as part of the Maximise the socioeconomic business on how to Sustainable Exhibitions footprint of our major events maximise positive Ladder community impacts

ACHIEVED IN PROGRESS MISSED

8 INFORMA PLC SUSTAINABILITY REPORT 2015 www.informa.com OUR CONTENT

MAINTAINING TRUST fraud screening and peer review in-person events, online interaction or processes to ensure that all content training. IN OUR CONTENT is original and always of the highest The way scholarly communities produce, standard. In addition, Academic

access and share information is changing OUR CONTENT Publishing provides researchers with rapidly. We have taken steps to help a wealth of resources on publication researchers understand the impact of Delivering trusted content is the one ethics and peer review standards on its their articles in greater detail by rolling objective that unifies all of our Operating Author Services website. During 2015, out Altmetric across our journal platforms. Divisions. While we use a variety of Taylor & Francis undertook what is to Altmetric allows researchers to see all delivery platforms – from digital to date one of the most comprehensive mentions of an article across the web, print to face-to-face – across multiple studies into peer review, engaging e.g. on news sites, blogs and social geographies, integrity is always a prime more than 7,400 respondents from media. We also work closely with libraries focus. The digital era has created new across the sciences, social sciences, to understand the role of social media in challenges and opportunities to develop medicine and humanities. The study scientific publishing. and maintain trust in knowledge, set out to explore the best approaches products and services. As mentioned to peer review and will inform not only Our aim is to be a leading open access elsewhere in this report, through GAP, our own but the wider sector’s future (OA) publisher in all research areas. we have committed significant resources approach to scholarly communication. During 2015, we more than doubled the to ensure Informa is a digital leader, number of articles we published under PEOPLEOUR always with product and service integrity OA schemes. We publish 65 pure OA in mind. We also maintain constructive PRODUCING journals and virtually all of our journals partnerships with third parties to offer an OA option. Cogent OA, our understand the issues facing our sector. CONTENT FOR A dedicated OA publishing platform, has For example, we remain committed CHANGING WORLD gone from strength to strength since to raising research and publication its launch in 2013. It publishes 15 standards by working closely with Sense journals across Arts and Humanities, About Science and the Committee on Social Sciences, Science, Technology, Publication Ethics (‘COPE’). Throughout 2015, digital transformation Engineering and Medicine. By operating Our Business Intelligence Division has been a running theme across autonomously but benefitting from has in place an editorial and content the Group and we aim to build digital the experiences and resources of

code, to which all journalists and excellence into everything we do. Academic Publishing, Cogent OA OUR ENVIRONMENT editorial employees must adhere. We are shifting towards more agile offers all the traditional services Our event and conference production ways of working, placing additional provided by a journal such as peer process is based on rigorous research emphasis on real user involvement, review as well as the tools and the reach and several of our major events employ fast iterations and constant feedback. to create more connected content and independent advisory boards to ensure This is increasing engagement with our communities. original content. Academic Publishing customers and clients, as we support Accessibility was another important operates robust and well regarded them on an ongoing basis, be it through theme in 2015. Our customers expect our content to be fully accessible anytime, anywhere and in the right format. Our initiatives range from significant investment into enhanced data tools at Lloyd’s List Intelligence to undertaking an audit of the whole

of Informa’s web estate looking at OUR COMMUNITY accessibility and mobile responsiveness. As our content is increasingly audio- visual, one of our Academic Publishing Division’s priorities for 2016 is to ensure ease of access in areas with poor internet connectivity and low bandwidth.

//The way scholarly communities produce, access and share information is Dr. Mike Smith, founder and editor of Journal of Maps, presenting at a Taylor & Francis supported early-career researcher workshop, organised by Sense about Science changing rapidly.// www.informa.com INFORMA PLC SUSTAINABILITY REPORT 2015 9 SHAPING THE FUTURE

Thriving research communities bring prosperity to nations, driving social and scientific progress for individuals and institutions alike. We are aware of our role in the global research ecosystem and we strive to increase the number of articles accepted from developing markets. Of the 73,707 articles we accepted in 2015, 20% came from developing countries.

We provide free and low-cost access to our publications for the research Greenbuild Unity Home: a 1,620 square foot LEED v4 Platinum, net zero-energy demonstration home on display at Informa’s Greenbuild International Conference & Expo community and not-for-profit institutions in resource-constrained parts of the world. We do so through multiple free, walk-in access to a wide range of During 2015, we further recognised initiatives, aiming for academic research in public libraries embedded our new maximum geographical reach. We are across the UK. The objective is to make information protection also a founding member of Publishers research findings available to small ambassador, ‘Infobot’ for Development (PfD), working to meet businesses, independent researchers – the ‘face’ of our information and author resource needs and others who have previously information security programme for in developing countries. struggled to gain access. employees – through communication and employee learning on key areas We are particularly proud of STAR of risk. We also developed and (Special Terms for Authors and RESPECTING implemented Group-wide information Researchers); our home-grown, PRIVACY AND DATA security policies. Lastly, we appointed pioneering access scheme for individual new Divisional Risk and Security academic authors from emerging PROTECTION leadership and management positions. regions. STAR’s objective is to make By putting the expertise closer to the top scholarly content more accessible business, whilst maintaining strong links to economically constrained parts to the global team, we are better able to of the world and to support regional Respecting the right to privacy and being respond to the specific risks and needs contributions to the global knowledge proactive in protecting our company of each of our different businesses. economy. To date, over 6,400 information is business critical to us. researchers in 39 countries have used Our databases store valued customer During the course of 2016 we will be STAR. and prospect records, not to mention focussing our efforts on ensuring our employee, supplier and business partner business is ready for the EU General Our access programmes are not just information. We consider it essential to Data Privacy Regulation implementation, targeting developing markets. Since continually strengthen our data security, taking this as an opportunity to identify 2014, we have been involved in Access as cyber-attacks become more frequent any areas in which we can further to Research, a sector initiative to give and sophisticated. strengthen our programme.

What do you enjoy most about your work? LINDSAY ROBERTS I have worked in the Dallas office for 15 years, in a variety of positions and on a number of our events. We acquired the Greenbuild show in 2013 and it was a game changer for me. The show is 100% dedicated to Sustainable Building & Design and has a very strong strategy around sustainable tradeshow production. Group I now get to continue to do what I love, producing tradeshows, but also know that Director the work we are doing is making a very important impact on our environment and Greenbuild our future. My job is meaningful and I love seeing the impact at the end of the day. International Conference How do you channel that excitement into the rest of the business? Greenbuild is a truly special event, but you have to see it to believe it. This year, & Expo, we had the pleasure of hosting over 100 Informa colleagues and investors Global from all over the globe. The annual investor day, annual budget meetings, a Exhibitions company-wide HR meeting and a company-wide marketing meeting all took Division place at Greenbuild. We were able to do tours of the event and really showcase the great work going on to our executive team, employees and investors.

10 INFORMA PLC SUSTAINABILITY REPORT 2015 www.informa.com 1

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4 OUR CONTENT

As well as operating sustainably, we curate, develop and distribute sustainability knowledge through our events, conferences, networking platforms and publishing. OUR BEST-SELLING SUSTAINABILITY BOOKS IN 2015 WERE: OUR PEOPLEOUR 6

Sustainability Principles and Practice 5 1 Margaret Robertson

An Introduction to Sustainability 2 Martin Mulligan

The Politics of Green Transformations 3 Edited by Ian Scoones, Melissa Leach and Peter Newell

Green Solar Cities 8 OUR ENVIRONMENT 4 Peder & Katrine Vejsig Pedersen, Jacob Klint and Karin Kappel 7

Food Policy in the United States 5 Parke Wilde

NISA: The Life and Words of a !Kung Woman 6 Marjorie Shostak

Renewable Energy Resources John Twidell and Tony Weir 9 7 10

Coffee Agroecology 8 Ivette Perfecto and John Vandermeer OUR COMMUNITY Understanding Human Ecology 9 Robert Dyball and Barry Newell

Understanding Sustainable Development 10 John Blewitt

CONTENT REVIEW KPI 2015 2014 2013

Open access Journals with an open access option 90% 91% 95%

Number of open access journals 65 60 17

Reach Proportion of book titles available as ebooks 63% 62% 55%

Proportion of accepted academic articles from 20% 20% 19% developing countries www.informa.com INFORMA PLC SUSTAINABILITY REPORT 2015 11 OUR PEOPLE

We are a people-led knowledge providing more detailed updates on our business. Our strength and the value progress in the years to come. we create stem from the talented people working for us, and we do everything we can to attract and develop the FURTHERING best employees. First and foremost OUR CAPACITY TO we recognise that work needs to be enjoyable and stimulating. For a INNOVATE AND LEAD business of our size, we pride ourselves in maintaining an innovative mindset, valuing learning, development and flexibility, and promoting employee We launched Invent in 2014, an exciting wellness. Around 7% of our over 6500- event bringing together Informa’s strong workforce work part-time. We are leaders and future leaders to generate in the process of bringing more focus new business ideas and to help shape to the business and will launch Inside the strategic growth of the company. Cookery class for colleagues at Informa’s Informa in 2016, a Group-wide survey of Invent was held for a second time in headquarters, looking at nutritious, environmentally friendly lunchtime recipes colleagues, the results of which will be 2015, with 50 participants from across used to inform our talent strategy. the Group. This year it consisted of a month long programme of learning and In addition, 21 directors were given exercises, culminating in a two-day mentorship training and have been FOSTERING DIVERSITY offsite focused on strategic innovation. paired with high performance individuals & INCLUSION Participants left Invent with a practical across the Division. Following on from understanding of how to embed this, one of our objectives for 2016 is for innovation into their businesses, as well Informa’s Global Support HR function to as an expanded network of colleagues map the skills and talent of our people, from other parts of the company. understand business development goals In the war for talent, diversity and and create talent management strategies inclusion is becoming an important Unfortunately, the average number of for each of Informa’s Divisions. theme for us. Inclusion is about creating training days per employee fell from 1.1 an environment, an attitude, a set of days in 2014 to 0.5 days in 2015. This is values and the conditions where all due to reorganisation and restructuring in BRINGING IN THE colleagues can succeed, work together a number of our business units, affecting and contribute, ultimately producing a both our ability to deliver training and NEXT GENERATION creative working environment. We have record training attendance systematically OF TALENT developed a diversity and inclusion across the Group. Leadership strategy to guide our activities until the development training continued though end of 2016. This strategy is overseen with our Academic Publishing by boards within each of our Operating Division rolling out programmes for We are keen to invest in young Divisions and introduces initiatives such high potential employees as well as for professionals starting out in their as baseline assessments, mentorship those already in management positions. careers, allowing people from diverse schemes, awareness-raising activities The programme for ‘high potentials’ backgrounds to make meaningful entries and policy reviews. We consider it will support employees as they move into the job market. This commitment is important to foster diversity of thinking in into leadership roles, while the training an investment in the long-term successful everything we do, going beyond gender for current senior managers provides operation and sustainability of the Group. and visible diversity. This is a strategic a solid grounding in the essential skills 2015 saw the first intake of Fellows area for us and we look forward to and capabilities required to be a leader. (graduates) for Informa’s Graduate Fellowship Scheme. The scheme allows Informa’s 2015 Graduate Fellows Fellows to work on assignments across all four of Informa’s Operating Divisions and Global Support over a two-year period, including a 6 month international placement. The programme is tailored to each individual’s skills, interests and aspirations, giving candidates a sound understanding of the whole Group, our diverse content and platforms, and to allow them to develop relationships across the Divisions. Our Fellows are mentored by senior leaders from within the business, giving them added support, guidance and direction as a new starter. The early success of the scheme has been very encouraging and we have started the search for the next round of talent to join us in 2016.

12 INFORMA PLC SUSTAINABILITY REPORT 2015 www.informa.com PROGRESSING During the year, we also launched an best use of digital technology, “Leading DIVERSITY & exciting apprenticeship scheme in our the Way” for great leadership and European Shared Services Centre “Louder than Words” for demonstrating INCLUSION in Colchester. The scheme allows real commitment to sustainability. OUR CONTENT apprentices to gain valuable work experience while obtaining a Level 2 We have refreshed our approach to NVQ. Travelling to London can often be PROMOTING diversity and inclusion. We are going cost-prohibitive for young people in the about these activities in the same way area and this apprenticeship scheme HEALTH, SAFETY we do everything else, collaboratively, allows college students to join a local yet AND WELL-BEING with discipline and purpose, and global organisation with an opportunity some of the key actions include: to build their career and move into more Refreshing recruitment practices: senior roles in the future. Their fresh • Reviewing shortlists to ensure they ideas, strong technology and systems Health and Safety (H&S) is a central are diverse and inclusive skills, and willingness to help with issue to the successful management • Encouraging the use of diverse existing projects have been met with of exhibitions and large-scale events. selection panels for recruitment hugely positive feedback. To date, seven • Providing training on unconscious We strive to be a leader in H&S

apprentices have been employed into PEOPLEOUR bias to those involved in hiring performance. 2015 saw the launch of permanent roles. decisions a global H&S programme, “Operating Safely”, setting out best practice Gathering the right data to enable standards for all of our large-scale us to identify and monitor diversity, RECOGNISING GOOD events and exhibitions. The new helped by new technology we are implementing, and ultimately to PERFORMANCE approach will drive consistently high report on that data H&S standards for visitors, exhibitors, colleagues and business partners Educating and supporting across our growing portfolio. 2016 will colleagues with additional We launched Informa ShareMatch focus on training on these standards awareness-raising initiatives, specific in 2014, an initiative which rewards mentoring activities, networking to drive a consistent and worldwide forums and communications on colleagues with a free share in the application of H&S requirements. We Group for every two purchased. It is will also harmonise our approach to inclusion in the workplace OUR ENVIRONMENT pleasing to see that so far over 16% of H&S for our corporate premises to eligible Informa employees have chosen further our commitment to providing a to invest in the company. ShareMatch safe working environment wherever our provides a reward for commitment colleagues are located. and further helps drive purpose in the Our nutritional information programme, workplace, aligning everyone’s interests Nutrition 21, gained good traction in the future success of the Group. in 2015. The interactive three week Each year we seek to recognise and campaign to raise awareness around reward those who have worked hard healthy eating led to almost 10% of to take the company forward, been an the workforce signing up to various inspiration to others and achieved great initiatives. It brought healthy eating to success. In 2015, the Informa Awards life through blog posts, video content, Apprentices gaining work experience at Informa’s European Shared Services ceremony was again held at the Shard podcasts and gave employees the Centre in Colchester, UK in London. Awards were given for opportunity to submit a food diary for categories such as “Digital Delivery” for review by a nutritionist. OUR COMMUNITY

PEOPLE REVIEW

KPI 2015 2014 2013

Headcount Total Employees 6,570 6,627 6,514 Gender split Employee gender split 59% female 57% female 59% female Management gender split 46% female 52% female 49% female Senior Management gender split 25% female 30% female 36% female Director gender split 20% female 22% female 33% female Employee turnover Employee turnover for all departments 24% 22% 26% Voluntary employee turnover 15% 15% 19% Training Training days per employee 0.5 1.1 0.7 Spend on training £611,067 £1,423,691 £1,647,323 Absenteeism Average days absence per employee 2.5 2.5 2.1 www.informa.com INFORMA PLC SUSTAINABILITY REPORT 2015 13 OUR ENVIRONMENT

As a knowledge provider and one of the nevertheless managed to reduce energy Asia offices with T&F India being the out world’s leading sustainability publishers, consumption by an impressive 8.2% in and out leader. our greatest impact on the environment two years. Informa is all about knowledge and our is through our ability to inform and Energy reduction measures included Green Week activities reflect this. In the contribute to environmental debate and the installation of solar panels and LED past, we have made highly discounted academic progress. lighting throughout our Shared Services environmental titles available to all From an operational perspective, our Centre in the UK. In London, we moved colleagues and asked external speakers major environmental impact is the our headquarters to a new building to come and share insights. This year energy we use to generate and distribute rated as EXCELLENT by the leading we heard from our own employees our content. This includes the heat sustainable building rating scheme, on everything from the economics of and power used in our office estate; BREEAM. The air cooling system within domestic biomass heating systems, the energy and resources needed to this new head office is powered by a to planting and maintaining productive deliver that content to our customers; gas fired combined heat and power terrace gardens, to building and the data centres that house our digital (CHP) unit. maintaining simple solar panels. information; the print supply chain of our Content was shared across the Group Alongside specific targets, we gather physical publications, and the energy and using our newly developed Green Week energy usage data from across the materials used by us and our exhibitors Hub. Group and run webinars for colleagues at our events and conferences. Our involved in that process, explaining content section shows the breadth of our how to accurately capture and record contribution to the environmental agenda. consumption. For 2015 we gathered UNDERSTANDING In this section we show how we are data from offices covering 90% of our managing these operational impacts. OUR DIGITAL workforce. The remaining 10% is made IMPACTS up of locations where we employ small MANAGING numbers of people within large office OFFICE ENERGY buildings. CONSUMPTION ENGAGING OUR EMPLOYEES: In our Business Intelligence Division, GREEN WEEK over 95% of revenues come from digital subscription products. In the Academic Although we refrain from setting specific Publishing Division, all journals and targets outside of our top 10 offices, we new book titles are available in a digital Our businesses operate from over 80 include all colleagues in our awareness format, as is over 60% of the 75,000 titles offices across more than 20 countries. campaigns and behavioural change on the books backlist. We recognise that We focus our energy reduction efforts on initiatives, focusing on what they can do our digital content has environmental the major offices where Informa is either as individuals. Our main campaign is the impacts, albeit ones that are partially the sole tenant or has a significant share annual Green Week event. This year we beyond our control and difficult to of the building, enabling us to exert partnered with the social enterprise Do measure. In recognition of this, together more control over the management of Nation. Colleagues were invited to make with our peers in the media sector, we the energy bill. Specifically, we have a ‘Pledge for the Planet’, with prizes have joined the environmental impacts of 10 large offices which, together, house offered to offices with the employees digital (‘Dimpacts’) working group under over 50% of our staff. Back in 2013 we who made the most environmentally the Media CSR Forum. The aim is to set a target to reduce energy usage friendly changes to their day-to-day further the sector’s ability to measure the from these offices by 10% by the end routine. Over 2,000 pledges were made, environmental impacts of digital content, of 2015. We fell short of this target but the greatest number coming from our beginning with energy consumption attributable to data centres and content distribution networks. As a participant, we will play an active role in developing this digital impact methodology and later we hope to engage with suppliers in our digital value chain to understand our wider impacts.

MINIMISING PRINT IMPACTS

Whilst we are an increasingly digital content provider, we continue to print a significant amount of our content to meet client demands. In 2015, we We are working towards reducing stock write-off through print on demand as well as better printed almost 4 million journals and just analysis of subscription data and print needs over 3 million books.

14 INFORMA PLC SUSTAINABILITY REPORT 2015 www.informa.com they represent and also the local community in which they operate. PAPER SOURCING We want to make sure that our impact is positive in the broadest sense: OUR CONTENT ●● Economic: jobs and investment Our target is to source all of the paper used in our physical printed through the event itself and the money publications from sustainably certified forest sources. delegates spend in the local economy; In 2015 the vast majority, around 95% of our books, were printed on ●● Social: opportunities to develop local certified paper. The figures for journals was over 90% for UK printed community and charitable partnerships journals and just under 90% for US printed journals. on the back of our events, and the ability for us to leverage the sector around a specific issue; We continue to increase the availability had substantial stock over-run issues due ●● Environmental: ensuring we support of titles available on a print on demand to poor sales forecasting. This reflects venues in their efforts to manage (POD) basis. From 2014 to 2015 the a general further push to clear surplus the events’ environmental impacts, number of titles available on POD books and move to print on demand. particularly around waste. increased from 71,400 to 86,100, a We continue to participate in the During the year we developed the proportional increase from 71% to 72%. publishing industry collaborative Informa Sustainable Exhibitions Ladder PEOPLEOUR The low proportional increase is in supply chain project PRELIMS. This (SEL). The SEL takes a holistic score part due to an acquisition with a lower year PRELIMS launched an online card approach to assessing the impacts percentage of titles available on POD. environmental questionnaire for the of a specific exhibition, allowing event Among our key initiatives was a roll-out print supply chain. We will be encouraging teams to measure their performance of POD books in India. our print suppliers to register and across economic, social and Many of our journals still have a complete the questionnaire and use the environmental criteria as well as branding large initial print run, but we continue results to benchmark their performance. and communications. The SEL provides to improve the way we analyse organisers with an assessment of where subscription data and print needs. This, their event sits – beginner, improver, combined with the movement towards THE SUSTAINABLE leader – against each criteria and overall. POD, helped us to reduce the amount EXHIBITIONS This allows the event team to see how of journal stock we wrote off in 2015 by LADDER they are performing against other events OUR ENVIRONMENT 32% compared to the previous year. The in the portfolio, and what they need to do saving is equivalent to almost a quarter to move up the ladder. To date, we have of a million copies. For our large initial trained the teams of 10 major events print runs of journals we try and print across the globe on how to use the tool. Our Global Exhibitions Division as close to the market as possible to Once the pilot is complete we will make continues to go from strength to save transport miles. We now operate adjustments as necessary and roll out strength. In 2015 we held over 170 print hubs across five continents in the the SEL across our Exhibitions Division. exhibitions, attracting around 2 million UK, USA, Canada, Singapore, India, visitors. We grow because we are good Australia and South Africa. at what we do. Our exhibitions are Regrettably, we saw a big increase in the often key must-attend industry events, stock write-off of books, from 440,000 in and exhibitors invest time and money 2014 to 1.2 million in 2015, the bulk of to ensure their stands have maximum which related to our US operations. impact. It takes significant expertise,

A big factor here was the decision to pulp effort and resources to turn an empty OUR COMMUNITY a large amount of old stock from Focal venue into a world class exhibition. Our Press science publications, an imprint high profile events have the potential to Informa’s Interior Design Show in Toronto that we bought in 2012 and which has have a big impact on both the industry partners with Habitat for Humanity ENVIRONMENT REVIEW

KPI 2015 2014 2013

Waste Stock write-off (units) 1,744,297 1,135,388 968,076

Books available as POD (titles) 86,100 71,400 60,000

Greenhouse Gas Scope 1: Fuel Oil, Gas & Car Mileage (tonnes CO2e) 886 1,116 1,188 Emissions

Scope 2: Electricity & Steam (tonnes CO2e) 7,373 7,190 7,823

Total scope 1 & 2 (tonnes CO2e) 8,258 8,305 9,011

Emissions per employee 1.40 1.34 1.50

POD data restated due to updated accounting practices. 2015 absolute data for GHG emissions is an estimate based on actual data coverage for 90% of office based staff. 2013 & 2014 absolute data for GHG emissions has been restated from the 2014 report using an estimate for office based staff as per the methodology for 2015 data. www.informa.com INFORMA PLC SUSTAINABILITY REPORT 2015 15 OUR COMMUNITY

As a knowledge company, we are in the business of creating value for all our stakeholders. We serve commercial, professional and academic communities by helping them connect and learn. We provide highly skilled jobs in the communities in which we operate and generate significant value through the taxes and salaries we pay and our spend with business partners. Above and beyond that, we partner with relevant non-profit organisations to widen our skills, foster colleague engagement and, of course, use our resources to create lasting community benefits.

Colleagues take part in the UK’s 3 Peaks Challenge for the youth charity the Prince’s Trust

//We serve commercial, professional and academic communities by helping them connect and learn.//

CREATING ECONOMIC BENEFITS The fall in worldwide total tax contribution (TTC) is principally due to a one-off reduction in US corporate tax payments arising from additional tax We have major positive impacts on the cities, regions and countries in which we do deductions attributable to our acquisition business. We recognise the importance of taxes in sustaining healthy, prosperous of Hanley Wood Exhibitions. The small societies. Taxes paid by companies like Informa help governments provide vital reduction in UK TTC reflects lower services and infrastructure that we in turn rely on to run our business successfully. corporation tax rates in the UK and In 2015, we paid a total of £58.6m in taxes on profit, of which £39.2m was paid in VAT refunds arising from additional the UK. We collected an additional £96.1m in taxes paid by others but generated investments in technology and systems as a result of our business operations. This brings our total tax footprint to £154.7m in the UK, partly offset by higher against a 2014 figure of £168.1m. £79.9m of this was paid in the UK.This footprint employment taxes. was made up as follows: Our approach to taxes falls under the responsibility of our Group Finance 2015 2014 Director and Group Corporate Services Amount Amount Director, with regular oversight from Worldwide Worldwide paid in UK paid in UK (£m) (£m) the Audit Committee and the Board. (£m) (£m) In managing our tax affairs, we commit Corporation Tax and similar to the following principles: 30.7 23.4 44.3 25.0 taxes ●● Ensuring our tax disclosures are Employer’s Social Security 27.9 15.8 27.1 14.9 transparent, meeting all regulatory Contributions requirements and reflecting best Total taxes paid out of profits 58.6 39.2 71.4 39.9 practice as it develops; ●● Complying with, and following the Net VAT and sales taxes 15.1 (1.4) 18.9 2.2 spirit of the law in the countries where we operate; Employees’ income taxes 61.9 32.7 59.2 30.8 deducted at source ●● Engaging constructively and openly Employees’ social security with local and national tax authorities; 19.1 9.4 18.6 8.7 contributions ●● Being consistent with paying our Total taxes paid by others but taxes where revenue-generating 96.1 40.7 96.7 41.7 generated by our businesses activities take place; and ●● Using available tax incentives to TOTAL TAX CONTRIBUTION1 154.7 79.9 168.1 81.6 optimise returns to our shareholders.

1Amounts shown are actual amounts paid in the year, which may include amounts arising from other years. The Group also pays property taxes such as business rates, capital taxes in some jurisdictions and suffers taxes such as air passenger duty on employee travel. We have not included such taxes as the time and cost of defining what should be collected, collecting and analysing the data would be disproportionate to the value of disclosure.

16 INFORMA PLC SUSTAINABILITY REPORT 2015 www.informa.com SHARING OUR TIME, the homes of elderly, disabled or miles or hours to win £4,000 towards financially disadvantaged families in their charity of choice. After the success RESOURCES AND New Orleans; and of our 2014 London-to-Paris Informa bike SKILLS ride, we challenged a group of colleagues OUR CONTENT ●● Informa’s relationship with the UK’s to cycle to Brussels from London. In youth charity, the Prince’s Trust, addition, 46 colleagues completed the 3 entered its fourth year with Informa Peaks Challenge, climbing Ben Nevis, employees volunteering to run CV All Informa colleagues are entitled to Scarfell Pike and Snowden within 24 and interview skills workshops for up to two days of paid volunteering hours. The group raised £31,000 for our the Trust’s students, as well as every year. We do our best to provide UK partner charity, the Prince’s Trust. taking students on placement in IT, meaningful opportunities for those Corporate Communications and colleagues wanting to use their Group Strategy. allowance while also being flexible SAFEGUARDING enough to let individuals pursue their own Our approach to community investment HUMAN RIGHTS openings. Our aim is to develop long- and volunteering is characterised term, strategic partnerships wherever by high levels of autonomy and possible. Below are some examples of decentralisation, reflecting the multitude

projects undertaken in 2015: of businesses and geographies that sit We continue to support the principles PEOPLEOUR under the Informa umbrella. This has ●● Staff from T&F India spent two days laid out in the Universal Declaration of helped us deliver flexible programmes working with the Read India Centre Human Rights. Our major human rights meeting the needs of small community in the small village of Shahabad impacts relate to our employees & partners. We are now entering a Mohammadpur. T&F colleagues contractors, the supply chain needed to phase where we would like to focus are helping to set up a library in the deliver our products, and our products our activities further behind fewer key village, comprising both physical themselves. We manage these impacts priorities, thereby scaling our positive books and digital content provided through our Divisional and Group community impacts. We took steps to through on-site Kindles and laptops; Human Resource programmes and revise our strategy in 2015 and this policies. We have also been working ●● For the sixth year running, Informa’s planning work will continue into 2016. closely with our external advisors to International Roofing Expo partnered interpret what human rights mean in an with local community organisations Informa context. OUR ENVIRONMENT to run a Community Service Day RAISING FUNDS encouraging Expo attendees to FOR CHARITY The impacts relating to our products differ participate. Volunteers helped rebuild from Division to Division and depend on the nature of the product or service being offered. Academic Publishing, for example, has a global print supply chain Against a tragic backdrop of human with potential impacts relating to labour crises, 2015 saw a big rise in emergency standards within the print factories. We response giving and match funding. use our membership of the publishing Colleagues responded generously to supply chain initiative, PRELIMS, to the Ebola campaign, Nepal Earthquake communicate our expectations to Appeal and the European Refugee suppliers and to assess conditions. Crisis, raising over £35,000 for various charities. Informa matched those In 2016 we will have a sharper focus on donations, giving the same figure to our Human Rights impacts, specifically

the Red Cross. At the lighter end of the around the risks of modern slavery. OUR COMMUNITY spectrum, we ran a Group-wide February We will be taking a risk-based approach Fitness Challenge for the third year in and working with our supply chain to A member of staff from T&F India at the Read 2015. 100 teams competed in numerous strengthen the mechanics we have in India Centre in Shahabad Mohammadpur sports to clock up the most number of place to manage these impacts. COMMUNITY REVIEW

KPI 2015 2014 2013

Fundraising Employee fundraising £192,872 £160,372 £106,139 Company Company donations (cash) £246,046 £298,796 £356,560 contributions Volunteer programme costs £98,375 £117,164 £83,097 Gifts in kind £254,391 £99,907 £189,953 Total company donations (cash and in kind) £598,812 £515,867 £629,610 Exceptional Item: Total raised at watch auction (£) £7,691,683 £4,210,773 Monaco Yacht Show Volunteering % of employees volunteering 8% 11% 7% www.informa.com INFORMA PLC SUSTAINABILITY REPORT 2015 17 REVIEW SUMMARY

CONTENT REVIEW KPI 2015 2014 2013

Open access Journals with an open access option 90% 91% 95%

Number of open access journals 65 60 17

Reach Proportion of book titles available as ebooks 63% 62% 55%

Proportion of accepted academic articles from 20% 20% 19% developing countries

PEOPLE REVIEW

KPI 2015 2014 2013

Headcount Total Employees 6,570 6,627 6,514

Gender split Employee gender split 59% female 57% female 59% female

Management gender split 46% female 52% female 49% female

Senior Management gender split 25% female 30% female 36% female

Director gender split 20% female 22% female 33% female

Employee turnover Employee turnover for all departments 24% 22% 26%

Voluntary employee turnover 15% 15% 19%

Training Training days per employee 0.5 1.1 0.7

Spend on training £611,067 £1,423,691 £1,647,323

Absenteeism Average days absence per employee 2.5 2.5 2.1

ENVIRONMENT REVIEW

KPI 2015 2014 2013

Waste Stock write-off (units) 1,744,297 1,135,388 968,076

Books available as POD (titles) 86,100 71,400 60,000

Greenhouse Gas Scope 1: Fuel Oil, Gas & Car Mileage (tonnes CO2e) 886 1,116 1,188 Emissions

Scope 2: Electricity & Steam (tonnes CO2e) 7,373 7,190 7,823

Total scope 1 & 2 (tonnes CO2e) 8,258 8,305 9,011

Emissions per employee 1.40 1.34 1.50

POD data restated due to updated accounting practices. 2015 absolute data for GHG emissions is an estimate based on actual data coverage for 90% of office based staff. 2013 & 2014 absolute data for GHG emissions has been restated from the 2014 report using an estimate for office based staff as per the methodology for 2015 data.

COMMUNITY REVIEW

KPI 2015 2014 2013

Fundraising Employee fundraising £192,872 £160,372 £106,139

Company Company donations (cash) £246,046 £298,796 £356,560 contributions

Volunteer programme costs £98,375 £117,164 £83,097

Gifts in kind £254,391 £99,907 £189,953

Total company donations (cash and in kind) £598,812 £515,867 £629,610

Exceptional Item: Total raised at watch auction (£) £7,691,683 £4,210,773 Monaco Yacht Show

Volunteering % of employees volunteering 8% 11% 7%

18 INFORMA PLC SUSTAINABILITY REPORT 2015 www.informa.com SUSTAINABILITY AT INFORMA

OUR APPROACH Our sustainability strategy is developed innovative platforms. The other strands opportunities. We are transparent in our and delivered by an integrated unit of our sustainability priorities are largely communication with stakeholders, both reporting directly to our CEO. shared with other companies. Namely, through our own reporting and third The unit manages all activities relating attracting and developing the most party initiatives such as FTSE4Good to Informa’s investor relations, corporate capable employees, managing natural and the Dow Jones Sustainability communications, sustainability and resources in an efficient manner, and Indices (DJSI). brand. This provides us with a unique maximising the positive impacts we reach across the business and into core have on society and local communities. decision-making processes, reflecting our intention to scale and focus We have a framework in place that sustainability activities further. defines our responsibilities, tracks progress and guides our reporting Our principal sustainability issues across these four priorities. relate to the content we provide, i.e. our ability to produce knowledge with We review these priorities regularly, integrity, rigour and professionalism, using both quantitative and qualitative delivered using the most accessible and methods to determine key risks and

//We have a framework in place that defines our E L M M E P D E V L responsibilities, tracks E A E O E N R N I Y O C N A E I C G G E T U I I G F N E S N U progress and guides our N I G N L G O G E C T P O O B O A A U L M O G C M L R E U R R E M E O L E U R T reporting across these four R P U R M D O N W O N E E E E E I A E N T R P C

R T Y S

H

F H priorities.//

I OUR P CONTENT*

OUR E T NVIRONMEN

W *Ensuring the highest quality content R AS TION ES TE REDUC IN PO CHA Mapping the impact of our content on society NSIBLE SUPPLY Providing the most accessible and innovative delivery platforms GLOBAL BUY-IN ENERGY IMPACT

WORKING WITH OUR PEERS COMMENTS? We are strong believers in the power of partnerships. We engage with a vast array of organisations, both at a Group level and within individual businesses, to learn about new developments and share our experiences. We have mentioned several of these on the previous pages, including PRELIMS, COPE and Publishers for Here is how to contact us: Development. At Group level we remain active members of the Media CSR Forum. [email protected] The Sustainability Manager 5 Howick Place London SW1P 1WG United Kingdom

www.informa.com INFORMA PLC SUSTAINABILITY REPORT 2015 19 Our registered office address is: 5 Howick Place, London SW1P 1WG t: +44 (0)20 7017 5000 e: [email protected] www.informa.com