Inside this issue:

New Starters 2

Performance 2 March 2019 Staff Committee 2 Quarterly Staff Update Issue 3 Safety 3 Welcome to Your Third quarterly News Letter Case Study - Ladders 3 Welcome to our third Avrenim rules on the use of various lad- Check out on page 4 the list staff newsletter, which this quarter der types. More details on this of staff award winners since Staff Forum 3 is a bumper 6 page edition!. on page 3. the last newsletter and all the I hope you all had a lovely Christ- new starters on page 2 from On Christmas day there was a mas and New Year and that all the last 3 months and wel- Staff Awards 4 power supply issue in the podi- was well with your families and come them to the family. um plant room which required a friends. Staff Notices 4 lot of the staff to attend and cut I want to make our company Some of the key headlines since short their festive break, many a real part of the Liverpool the last news letter are that the working through the night Christ- community and strive to be Avrenim Structure Up- 5 business has achieved ISO 9001 mas and Boxing day. Our team an important socially respon- date & Vacancies certification for its quality and did an amazing job resolving the sible North West business. H&S management systems, we problems and keeping life criti- We have signed up to sup- Avrenim CSR 6 have started delivering services to cal systems working in the ward porting several important the new CSSD unit at Broadgreen block and I want to personally community partners details on and we have restructured the thank all those involved, it is page 6 organisational chart in line with these events that really hammer What Aidan Kehoe Finally I want to remind you some changes to peoples job home what we are here for. said to Avrenim fol- that you all have 2 addition- roles. We have also welcomed 7 lowing the power We have started a new Staff al paid leave days if you new starters since 1st December Forum that will meet quarterly dedicate them to volunteer- issues to the ward 2018. block over Xmas: following recommendations from ing, don’t let them go to We were all concerned when one the JSCC. The first meeting was waste. I would like to express our of our colleagues fell from a step February with a rolling member- Work Hard & Stay Safe gratitude to the profes- ladder in the last few months. ship so as many of you can get sionalism of your team What it made me feel is how involved as possible. John Newberry MD important your safety is when you across the Christmas peri- Billy Henney completed 40 come to work, I absolutely do not od when dealing with the years service to the Trust to- want any of you getting injured wards the end of 2018, what an failure of electrical trans- while carrying out your duties so amazing lifetime achievement, formers. always think about the risks of roll on the next 40 years Billy! carrying out your duties and nev- The considerable chal- take a chance. We have to From 1st March Avrenim have lenge posed further high- move on and learn from these partnered with Altum HR to pro- lighted the outstanding incidents and as part of my learn- vide various HR services to the ing following this incident was to business and its staff. response & ingenuity review/update the companies deployed by your engi- neers. Trust Updates This would have been disruptive for your staff Aintree & the Royal NHS Trusts Aidan Kehoe has resigned as The Trust should receive the and their families during continue to work through their CEO of the Trust and his finish New Royal completion program the festive period and merger program with a forecast date is towards the end of towards the end of of the merger formerly occurring March. He has been an incredi- March which will provide cer- request you pass on my into a new NHS Trust in October ble CEO for the Trust leading it tainty on the opening date. thanks to all of your team 2019. through good and challenging Meanwhile Laing O’Rourke times and he has been a tremen- continue to mobilise their activi- For Trust Estates & Facilities, Aidan Kehoe dous supporter of Avrenim secur- ties on site. Eamon Fairclough and Jacqui ing its contracts with the NHS, he Pennington are working closely The new state of the art CSSD January 2019 will be sadly missed and wish with Paul Fitzpatrick from Ain- has opened at Broadgreen and him all the best for his future tree on how the new merged in now in full use with Avrenim which initially at least takes him Estates & Facilities department providing the maintenance to to the Middle East to head up should be structured. the Trust on the new building. healthcare in the region.

Page 2 Quarterly Staff Update Issue 3 NEW STARTERS Rio Summers Stephen Mutch Stores Administrator Maintenance Assistant Rio joins straight from college to Steve previously worked for a local focus on ordering and back up for brewery as a drayman and store- helpdesk. Her passion in life is stage keeper in the warehouse for the brewery. Big LFC fan which helps & dance him relax after work (not!) Christine Daly Administrator Senior Finance Administrator Lucy has returned to fill a role sup- Christine previously worked in fi- porting the Projects team. She is part nance at L1 and has just become time as she is currently in University the proud grandmother of Belle, doing a law degree her first grandchild Barry Rogers Amanda Newberry Supervisor Company Secretary Yes it is he, the prodigal son has Amanda has joined the company to returned from his mini sabbatical to support the board in ensuring gov- join as Supervisor. How did he get ernance is maintained and will be that carpet burn on his forehead? leading on the company accredita- tions Nour Eddine (Dean) Haddassi

It is wonderful to be able to CSSD Technician John Newberry will be arranging welcome some more new mem- Dean previously worked for London 1-2-1’s with all the new starters bers of staff to the Avrenim borough of Hackney as a Multi- who have arrived since June so family . I am sure you will traded engineer with electrical back- look out for your invite to a ‘get make them all feel very wel- ground. Likes camping with his family to know the boss’ session! come and support them in their and fishing. new roles with Avrenim.

PERFORMANCE UPDATE

This section of the Newsletter will between technicians and the Jeopardy management screen give you an update on how we help desk. for Broadgreen & our off site facilities, an interactive live “We have £75k allocated are currently performing on our Can we please continue to en- dashboard displaying real time in budget to pay for contracted Sites at the Royal, sure that we are prioritising performance based on location, deductions, Improving our Broadgreen & our off site facili- Make safe tasks or any tasks trade or possibly even by spe- ties. that are likely to have a health performance means we cific assets. won’t spend this level of Performance has remained good and safety impact on Hospital cash on deductions at the Royal with overdue tasks operations. We are also considering the mobilisation of the stores & stock creating more opportunity significantly reducing, Perfor- On the 21st February 2019 we module that comes as part of mance at Broadgreen & our off launched our Jeopardy manage- to reward staff or invest in Concept to further improve the site facilities has also significant- ment screens for RLUH these are training” availability and control of on ly improved. Everyone has been located at Helpdesk, Supervisors site parts and consumables.. Neil Hilton, Avrenim working extremely hard during and Engineering offices. this busy period to achieve this. Keep up the hard work. Finance Director Other future projects include the We appreciate the thorough Hayley Dainton handovers that are conducted development and launch of a Deputy Business Performance Manager

STAFF CONSULTATION COMMITTEE It is vitally important to the The staff committee met in 4. Review of FSI Go job company that staff enjoy their MEMBERS: February and the following rejection procedures including work and their workplace and a TBT on the subject J Newberry - Chair updates were confirmed: this committee is the place to A Newberry - Co. Secretary 1. New Avrenim Jumpers 5. Appointment of a 3rd get your thoughts and ideas available to all staff on re- party HR partner (Altum HR) discussed and change imple- Staff Representatives: quest confirmed mented. The members of the K Mounsey committee are listed on the left 2. Video link to be properly 6. Commitment of ensuring P Keir so please make sure you get established between BGreen sufficient number of trained any issues or thoughts to them S McLachlan and Royal for TBT and team first aiders are employed brief and they can bring it to the C Baines 7. Review of Trust and com- committee which will be meet- R Dempsey 3. Firm commitment from pany policy on staff vaccina- ing every three months with company to recognise and tions to be completed the next meeting occurring in reward employee length of May. service

Page 3 Quarterly Staff Update Issue 3

Health And Safety RLUH & BGH Task Target To date Don’t Walk By 50/month 620 to-date It’s been a good start to 2019 across our workforce. Topics 1 COSHH register up to date and we continue to strive to discussed at the meeting includ- 2 Quarterly Undertaken and all COSHH controlled audit improve our H&S performance, ed COSHH and Asbestos and materials correctly stored whilst maintaining our H&S we are raising awareness over 3 TBT with all trades at both sites 26/annum 17 to-date standards. There has been one the coming months on both these 3 NEBOSH qualified manage- 3 qualified 2 qualified with a 4 ment staff further 2 in 2019 H&S incident in January this topics. year, when an employee col- lapsed and fell from a set of Avrenim van & Co Car drivers Quarterly On going On the back of our OHSAS 5 fully insured and Van users steps. Although a little shaken 18001 certification we are sub- tracked in accordance with audit and a few hours in A&E, they mitting applications to comply procedure have since made a full recovery All Sub Contractor operatives Undertaken with SSIP and achieve CHAS 6 Quarterly and we wish them well. Please inducted and all site visits audit recognition over the coming covered with a passport to note, our policy on ladders has work months. been amended and we have 7 Site top 5 risks assessed, Quarterly Undertaken banned the use of extension recorded and appropriate We are still self reporting Don’t working procedures implement- audit ladders on both sites. We contin- Walk By reports, averaging ue to uphold our no lost-time 8 Point of Work risk assessments Quarterly Undertaken over 100 per month. This is (POWRA) reviewed, built into injuries (01/06/18 – 28/02/19), Concept and correctly complet- audit which is now 273 days without great DWB performance and ed by operatives any lost time injuries across all demonstrates our commitment to PPE site rules refreshed, Quarterly Concluded 9 implemented and all staff shift patterns. self reporting maintenance and follow the rules audit safety matters to the Helpdesk. Safety Action Group (SAG) 3 carried out to-date The first SAG meeting of 2019 1 Meet every implemented and meets 2 months Next meeting April took place on Friday 22nd Feb- 0 regularly with all actions Keep up the good work. recorded and closed out ruary and once again we had an excellent attendance from Ray Doyle (Head of Projects)

Quality Certifications

In January, Avrenim achieved certification from the British Assess- ment Bureau for its quality management system which met the ISO9001 standard and its H&S management system which met the OHSAS 18001 standard. This achievement involved a lot of staff input however Hayley Dainton (supported by Ray Doyle) led on preparing our documentation for the external audit. Thanks for all your hard and excellent work Hayley & Ray!

The headline changes in the Please make sure you familiar- Case Study - New Ladder Rules new rules are; ise yourselves with the new 1) Lean to ladders are rules and stick to them. They Earlier this year we had an At the core of the new rules is banned from use are there to ensure we have incident of a tradesman falling an approach to make sure that done everything we can to from a step ladder. Thankfully as far as possible the rules 2) You are only allowed make it as safe as possible for it was not as serious as it could remove or greatly reduce the to work off a step you. have been for the injured ladder above a ceiling risk of falls when working Finally I would add if you are tradesman but it caused me for a maximum of 30 above suspended ceilings unwell or unsteady on your and the management team to minutes which is an activity most of you feet for any reason at work reassess our approach to carry out on a daily basis. 3) For longer than 30 then stop work and report to working at height and the de- There will be a TBT in due minutes your must your Supervisor. Being a bit velopment of some specific course summarising the new work from a company under the weather can often rules around the use and de- rules and Billy Cox will make set of steps/platform increase the risk of an accident ployment of ladders and plat- sure a copy is put forms. on the H&S notice Staff Forum Action Plan board. Out of Hours Helpdesk issuing MS Incorrectly to shift, not following process of making contact via phone before assigning to PDA Connectivity issues with Mobile and WIFI access around RLUH Site, SM suggested trial Radi- Staff Forum Action List os/bleeps for MS Review Parts required process ensure any RWR tasks are being removed from PDA's A recommendation of the last joint staff consultation Fire Alarm Isolation Process (Keys issued to shift for fire box)- C Summers to obtain current committee was to establish a broad staff forum to isolation list from Hesis Monthly PPM meet quarterly with a mandate to discuss efficiency, Projects to communicate with Engineering team re projects were additional assets have been innovation and best working practices all to improve will need to be included within PPM ie EL etc. the business for employees, the business and ultimate- Projects to ensure any costing sheets include any additional Maintenance cost ly its customer. It will have a rolling membership for EL does every light need checking during PPM, CS will check the statutory compliance hand- each session to encourage all members of staff to book and advise have a say over improvements. The inaugural forum Overshoes available in Supervisors office to be picked up before going into main hospital has been held in February and here are some of the Review access for stores to ensure all shift members have access to stores ideas that came out for further review and implemen- Pharmacy back roof and radio pharmacy pigeon issues along with lots of debris which need tation. clearing from roof

Page 4 Quarterly Staff Update Issue 3 Staff Awards BiIly Cox was awarded Employee of the month in De- cember after recommendation from his line manager in recognition of his sterling work in ensuring the stores are safe, tidy and well stocked. James Thomas was awarded a Don’t walk by award for reporting damage to a door of a Trust IT hub room. Billy Topping received a commendation award following a Matron singing his praises following the completion of urgent works on 5XY Terry Cooper was awarded Employee of the month in January following recommendation from his line manager for his dedicated and enthusiastic work through the month. Jerry Lucas was awarded a Don’t walk by award for his endeavours in the month for inspecting and keeping Broadgreens plant rooms tidy and fit for purpose.

EMPLOYEE OF THE YEAR 2018 Eldon Rodrigues has been announced as Avrenim’s Employee of the Year 2018 for his impeccable per- formance and dili- gence throughout the year. Staff Notices The Avrenim Birthday party will be held at The Flute at 4pm on Friday 21st June 2019. This is to cele- brate our first year trading which of course would not have been possible without all of our loyal staff. 40 Years Service

Robbie Meacock has taken early retirement at Broadgreen, we thank him for his many years service within estates at the Broadgreen site. Peter Duffy will be replacing him.

Nicola Chester has decided to resign following maternity leave and we wish her all the best with her ex- panding family.

Billy Henney completed 40 years service in 2018—amazing life long dedication to the Trust

Avrenim are planning to engage with all staff to generate a company strap line to include in some of our literature and put on the vans etc. I really encourage you all to get involved and the best strap line that goes into use, the author will receive £100 voucher reward.

We are pleased to announce that we have appointed New HR Partner an HR partner to support the business and staff on all HR matters. The service commences in March and we will make sure all staff and line managers are fully briefed on the services available to them from the new provider. Firstly I have asked them to review all our HR polices to make sure they are up to date and compliant with the latest employment law and industry best practice.

Page 5 Quarterly Staff Update Issue 3 New Structure There has been lots of changes with regards our service provision at the Royal & Broadgreen, the 3 man shift, enhanced support to the Trusts new hospital development team and the new CSSD service all required the busi- ness to review and modify the supervisory set up. The key changes are shown below

Billy & Paul have Vinny has moved off moved into support supervising and pro- AP roles on the New moted into the Engi- Royal and will be neering Management working closely with team working direct the Trust & LoR over to Phil Greenough the next 30months

Robbie has retired and Peter Duffy has been appointed Su- pervisor

Christine has started a new post in Fi- nance to support Neil and Phil with our accounts, payroll & banking

We have moved from a 3 man Su- The new shift technicians pervisor set up to 2 Supervisors sup- Rio & Lucy’s new rolls are and CSSD technicians are ported by a nominated Charge Hand. shown here. Rio has effec- shown here Barry Rogers and Steve Hall started tively replaced Nicola and early February as the Supervisors. Lucy has joined Ray, Nick & Billy Stokes will continue as the sub Adam to support the increas- contractor Supervisor ing workload associated with Projects

Vacancies Please let Phil Greenough know if you have any recommendations for the vacancies as using our recruitment provider costs the company money and if Plumbing Technician (Royal) Mechanical Technician (BG) we recruit someone based on your recommendation we will award you with Team Leader (Royal) £100 finders fee.

Page 6 Quarterly Staff Update Issue 3

Corporate Social Responsibility (CSR)

Our Community Partners 2019 VOLUNTEERING Don’t forget all Avrenim staff can take two days additional paid leave each year and dedicate that time to volunteering for charitable and community based projects or organisations. Speak to your line man- ager and make sure your volunteering days are recorded at the helpdesk.