Guelph ANNUAL Police REPORT Service 2015 Police Service Contents

Your Police Service...... 4 2013–2015 Strategic Business Mission...... 4 Plan Pillar Highlights...... 18 Organizational Structure...... 5 Neighbourhood Policing...... 19 Letter from the Board Chair...... 6 Emergency Calls for Service...... 19 Letter from the Chief of Police...... 7 Community Patrol...... 19 Community Based Crime Prevention Overview of Offences in Guelph...... 8 Through Youth Outreach...... 19 Criminal Offences...... 9 Assistance to Victims...... 20 Traffic Offences...... 10 Criminal Investigations...... 20 Cyber and Hate Crime...... 11 Violent Crime...... 20 Ten-Year Trends...... 12 Property Crime...... 20 Drugs...... 21 Guelph Police Service Activity...... 14 Road Safety...... 21 Calls for Service ...... 14 Community and Organizational Service Activity and Quality Indicators...... 17 Communication...... 22 Community Communication...... 22 Organizational Communication...... 22 Human Resources...... 23 Information Technology Plan...... 23 Finance and Administration...... 24 Headquarters Expansion and Renovation.. 25

Human Resources and Administration...... 26 Personnel Complement...... 28 Human Resources Highlights ...... 30 Awards...... 30

Notes • Some statistics presented in this report may vary from previously published reports. • All rates are per 100,000 population and rounded; variances are calculated using unrounded figures. • Clearance rates are for all occurrences cleared that year regardless of the year in which they originally occurred, which may result in clearance rates of greater than 100%.

Guelph Police Service 3 Annual Report 2015 Your Police Service

Your Police Service

Mission Vision Through partnerships, we are dedicated To contribute to the positive growth to enhancing the quality of life and and development of our members ensuring the safety of all who live, and our community by providing work and play in our safe and diverse leadership and innovative policing that community. is effective, efficient, economical and environmentally responsible.

Values We, the members of the Guelph Police Service, believe in:

e in ourselves, our work, Prid and our community Service with compassion and accountability Trust shared through integrity and mutual respect

Guelph Police Service Your Police Service

Organizational Structure

Guelph Police Services Board

Inspector Legal Counsel Executive Services Chief of Police

Professional Legal Services Standards and Access to Information Deputy Chief of Police Public Information

Research and Development

Inspector Inspector Inspector Manager Manager Neighbour- Neighbour- Inspector Adminis- Manager hood hood Investigative trative Human Financial Information Services Services Services Support Resource Services System Patrol Field Support Services Services Services Domestic Human Information Community Canine Violence Court Resource Facilities System Mobilization High Risk Services Services Services Crime Communi- Drug Financial Analysis cations Enforcement Data Services Payroll Services Forensic Professional Fleet Neighbour- Emergency Identification Property Develop- hood Teams Management and and Firearms ment and Materials Tech Crime Recruiting Management Labour General Relations Investiga- tions, Special Tactics Projects and Rescue and Fraud Traffic and School Safety Intelligence

Youth and Serious st Crime Crime u Prevention Tr Sexual Assault, Child Abuse and Internet Child Exploitation

Guelph Police Service 5 Annual Report 2015 Your Police Service Your Police Service

LETTER FROM THE Board Chair

2015 was the final year of the identify issues and find solutions Guelph Police Services Board’s to ensure that we maintain a 2013–2015 Strategic Business very good quality of life within Plan. Many goals set out in this our City. Plan have been accomplished through the outstanding work On behalf of the Guelph of the members of the Guelph Police Services Board, I thank Police Service. The service the citizens of Guelph for and quality indicators, along continuing to work with us to with the accomplishments ensure that Guelph remains one highlighted in this report, of the safest communities in provide a glimpse of the large Canada. and varied workload undertaken by this Service to date. As we Judy Sorbara, Chair continue into our 2016–2018 Guelph Police Services Board n behalf of the Guelph Strategic Business Plan, the Police Services Board, Board is committed to providing O it is my pleasure to continued excellence to the invite you to read the 2015 community while making Guelph Police Service Annual effective use of the resources Report. The Police Services we are provided by the Board is responsible for the community. overall governance of the Service and for the provision of Also highlighted in these pages adequate and effective policing are the considerable efforts within the City of Guelph. I am made by our community proud to share some of the partners as we all work together excellent work that has been to enhance the quality of life accomplished by the members enjoyed in Guelph. There are of our Service in the past year. many issues at the root of crime. In order to address those This report examines internal issues, the Service is dedicated and external statistical trends to reaching out to and working in relation to crime and police with the many community service delivery. We share this agencies in Guelph. At the same information with you to provide time, the Service also works in insight into our activities and partnership with our schools, connect with you on issues neighbourhoods, and other affecting public safety in law enforcement agencies to Guelph. Inviting discussion address and prevent crime. and input from our community Public safety is a shared police is a key aspect of policing, as and community responsibility, we continually seek ways to and it is important that we improve service delivery. continually work together to

Guelph Police Service 6 Annual Report 2015 Guelph Police Service Your Police Service

LETTER FROM THE Chief of Police

We also see that a great deal of We also worked on many the calls for service we receive significant internal projects are not criminal at all. Taken during 2015. Throughout together, these numbers paint much of the year, behind- a picture of the complexities the-scenes work was carried involved in policing in today’s out to ensure a successful environment. 2016 Special Olympics Spring Games, in partnership with 2015 was the last year of the many volunteers and corporate Services 2013–2015 Strategic sponsors. Work continued in Business Plan, and the focus preparation for the renovation of work during this year was and expansion of the Service’s ensuring that we did our Headquarters Building, and utmost to achieve the goals and members began the exploration objectives we set for ourselves. of changing the Service’s shift nce again, I am pleased A full account of the work done schedules to support member to present the Guelph under that plan is available health and wellness, community O Police Service Annual through Guelph Police Services safety, and to enhance the Report. Through the reporting Board meeting minutes; the efficiency and effectiveness of of statistics and highlighting information shared within this our service provision. the work our members have report touches on just a few of completed in support of the the highlights of that work. For As always, I feel privileged to Service’s Strategic Business instance, the implementation work alongside our exceptional Plan, the 2015 Annual Report is of IMPACT (Integrated Mobile police service members who meant to share the story of our Police and Crisis Team) was are dedicated to serving each work in support of community a great success, and one that other and this community, as safety with our community we continue to build on as seen by the long hours and members. we hone our response to difficult conditions under which mental health occurrences in our members work. We are all There are many different ways Guelph. In addition, the Service extremely fortunate to work in to look at the statistics created successfully partnered with a community that is supportive by a police service. For instance, Stonehenge, the Wellington of our work and are eager to we can see that although our Guelph Drug Strategy and partner with us to enhance the crime rates have increased others to carry out a successful quality of life in our city. We between 2014 and 2015, the project made possible through continue to look forward to clearance of those crimes has Ministry of Community Safety working with each other and improved during that time. and Correctional Services you in making Guelph a great Overall, our calls for service grant funding to assist persons place to live, work and play. fell slightly between these two struggling with addictions and years, however priority one criminality as a result of the use Jeff DeRuyter and two status calls for service of crystal meth. Chief of Police increased — calls that take a great deal of time to investigate and prepare for court, using a great deal of officer resources.

Guelph Police Service 7 Annual Report 2015 Overview of Offences in Guelph

Overview of Offences in Guelph

Total Crime Up by 5.6%; Crime Clearance Up by 4%

he rate of Criminal Code occurrences between 2014 and 2015. Production and (excluding traffic crime) in Guelph distribution of child pornography increased T increased by 5.6% between 2014 and by 121.2%, or from 17 occurrences in 2014 to 2015, up from 4,381 to 4,624 occurrences 38 in 2015. Offensive weapons occurrences per 100,000 people. Violent crime was up rose by 15%, and various secondary offences by 3.8% to a rate of 749 per 100,000 people. also increased, such as failure to attend The majority of this increase appears to court, which rose by 43.6%. have been driven by deprivation of freedom violations (e.g., forcible confinement), Controlled Drugs and Substances Act utter threats, and assaults. There were offences were up by 5.1% between 2014 two occurrences of first degree murder in and 2015 to a rate of 304 per 100,000 both years, and one instance of criminal population, while Youth Criminal Justice Act negligence causing death in 2015. occurrences decreased by just over 40% to a rate of 42 per 100,000 population. 2015 Total property crime rose very slightly, by also saw a federal Human Trafficking offence. 0.8%, or 66 occurrences to a rate of 2,769 Along with increases in crime, Guelph also per 100,000 people. Increases in some types saw increases in its crime clearance, or crime of property offences countered decreases “solved,” rate. Overall, crime clearance was in others. For instance, while theft $5,000 or up by almost 4% to 54.9% in 2015. Violent under from a motor vehicle was up by 14.6% crime clearance increased marginally to and identity thefts and frauds increased by 84.1% of occurrences cleared, and property 47.5%, theft over $5,000 fell by 17.5% and crime clearance rose by 1.4% to 31.8% of general fraud by 11.3%. Other Criminal Code occurrences cleared. occurrences rose significantly, by 21.2%,

Guelph Police Service 8 Annual Report 2015 Guelph Police Service Overview of Offences in Guelph

Criminal Offences

2014 2015 % Variance Occurrences Clearance Occurrences Clearance Occurrence Clearance Number Rate Number Rate Number Rate Number Rate Rate Rate Total Criminal Code 5,655 4,381.0 2,988 52.8 6,032 4,624.3 3,312 54.9 5.6 3.9 (excluding Traffic) Total Violent Crime 931 721.3 781 83.9 977 749.0 822 84.1 3.8 0.3 Murder 1st Degree 2 1.5 1 50.0 2 1.5 3 150.0 -1.0 200.0 Murder 2nd Degree 1 0.8 2 200.0 0 – 0 – -100.0 -100.0 Criminal Negligence 0 – 0 – 1 0.8 1 100.0 – – Causing Death Attempted Murder 0 – 0 – 2 1.5 2 100.0 – – Sexual Violations 121 93.7 99 81.8 97 74.4 64 66.0 -20.7 -19.4 Assaults 457 354.0 399 87.3 487 373.4 432 88.7 5.5 1.6 Deprivation of Freedom 12 9.3 12 100.0 25 19.2 25 100.0 106.2 0.0 Violations (e.g., kidnapping, forcible confinement) Robbery 24 18.6 16 66.7 25 19.2 14 56.0 3.1 -16.0 Criminal Harassment 115 89.1 92 80.0 112 85.9 102 91.1 -3.6 13.8 Utter Threats to Person 172 133.3 146 84.9 202 154.9 163 80.7 16.2 -4.9 Total Property Crime 3,546 2,747.2 1,112 31.4 3,612 2,769.1 1,148 31.8 0.8 1.4 Arson 20 15.5 4 20.0 23 17.6 6 26.1 13.8 30.4 Break and Enter 420 325.4 71 16.9 388 297.5 95 24.5 -8.6 44.8 Theft over $5,000 18 13.9 4 22.2 15 11.5 2 13.3 -17.5 -40.0 Motor Vehicle Theft 89 69.0 22 24.7 101 77.4 27 26.7 12.3 8.1 Theft $5,000 or Under 928 718.9 159 17.1 952 729.8 152 16.0 1.5 -6.8 Theft $5,000 or Under 524 406.0 25 4.8 607 465.3 20 3.3 14.6 -30.9 from a Motor Vehicle Fraud 328 254.1 160 48.8 294 225.4 133 45.2 -11.3 -7.3 Identity Theft/Fraud 55 42.6 23 41.8 82 62.9 50 61.0 47.5 45.8 Mischief 663 513.6 211 31.8 633 485.3 229 36.2 -5.5 13.7 Total Other Criminal Code 1,178 912.6 1,095 93.0 1,443 1,106.3 1,342 93.0 21.2 0.1 Prostitution 9 7.0 8 88.9 10 7.7 10 100.0 10.0 12.5 Offensive Weapons 105 81.3 102 97.1 122 93.5 107 87.7 15.0 -9.7 Production/Distribution 17 13.2 11 64.7 38 29.1 10 26.3 121.2 -59.3 of Child Pornography Failure to Comply 338 261.9 335 99.1 393 301.3 386 98.2 15.1 -0.9 with Conditions Failure to Attend Court 122 94.5 121 99.2 177 135.7 178 100.6 43.6 1.4 Breach of Probation 345 267.3 343 99.4 447 342.7 441 98.7 28.2 -0.8 Controlled Drugs and 373 289.0 363 97.3 396 303.6 404 102.0 5.1 4.8 Substances Act Youth Criminal Justice Act 91 70.5 91 100.0 55 42.2 55 100.0 -40.2 0.0 Not all crimes are shown for each crime category; all crimes are accounted for in the totals. Source: Guelph Police Service Records Management System; population estimate from Statistics Canada.

Guelph Police Service 9 Annual Report 2015 Overview of Offences in Guelph Overview of Offences in Guelph

Traffic Offences

raffic crime fell slightly between 2014 Highway Traffic Act (HTA) violations fell and 2015, by 0.6% to a rate of 176 by 12.4% in 2015, down by 935 to 7,189 T per 100,000 population. Traffic crime violations recorded. Speeding violations clearance remained virtually unchanged were virtually unchanged between the from year to year. Driving while prohibited two years. Driving a motor vehicle with no was one of the offences that saw a large currently validated permit or validation on decrease, falling 35.5%. plates were both down, by 37.6% and 15.4% respectively. Drive with a hand-held com- There was one fatal motor vehicle collision munication device offences were also down, in Guelph in 2015. There were 410 personal by 38.3%, while seat belt violations were injury collisions, down 3.2% from 2014. down by 28.8%. Careless driving did increase, Property damage collisions also fell by 21.4% however, by 20.7%. to 2,616 of these collisions in 2015.

Criminal Code Traffic Offences

2014 2015 % Variance Occurrences Clearance Occurrences Clearance Occurrence Clearance Number Rate Number Rate Number Rate Number Rate Rate Rate Total Criminal Code 228 176.6 227 99.6 229 175.6 228 99.6 -0.6 0.0 Traffic Crime Dangerous Operation 23 17.8 223 969.6 23 17.6 22 95.7 -1.0 -90.1 Total Impaired 169 130.9 169 100.0 170 130.3 170 100.0 -0.5 0.0 Driving While Prohibited 23 17.8 22 95.7 15 11.5 16 106.7 -35.5 11.5 Not all crimes are shown; all crimes are accounted for in the totals. Source: Guelph Police Service Records Management System

Motor Vehicle Collisions

2014 2015 % Variance Motor Vehicle Collisions Number Rate Number Rate in Rate Fatality 0 – 1 1 – Personal Injury 419 325 410 314 -3.2 Property Damage 3,292 2,550 2,616 2,006 -21.4 Source: Guelph Police Service Records Management System and Accident Support Services International

Guelph Police Service 10 Annual Report 2015 Guelph Police Service Overview of Offences in Guelph

Highway Traffic Act Violations

2014 2015 % Variance Number Rate Number Rate in Rate Total Highway Traffic Action (HTA) Violations 8,124 6,293.8 7,189 5,511.3 -12.4 Drive Motor Vehicle, No Currently Validated Permit 657 509.0 414 317.4 -37.6 Drive Motor Vehicle, No Validation on Plates 635 491.9 543 416.3 -15.4 Drive Motor Vehicle, No License 121 93.7 120 92.0 -1.9 Drive Under Suspension 253 196.0 273 209.3 6.8 Drive, Hand-Held Communication Device 430 333.1 268 205.5 -38.3 Seat Belt Violation 157 121.6 113 86.6 -28.8 Speeding 3,118 2,415.6 3,150 2,414.9 0.0 Careless Driving 255 197.6 311 238.4 20.7 Not all occurrences are shown in breakdown; all occurrences accounted for in the totals. Source: Guelph Police Service Records Management System

Cyber and Hate Crime

yber and hate crime rates fell Looking at cyber crime, there was a shift in between 2014 and 2015, by 7.2% and the occurrences making up these crimes. In C 1.0% respectively. There was only 2014, 81% of these occurrences were related one hate crime occurrence both years; in to fraud; in 2016, this percentage fell to 61%. 2014, it was related to graffiti, and in 2015 In 2015 there was greater use of technology to being in association with a hate group. to harass or threaten than was seen in 2014.

2014 2015 % Variance Occurrences Clearance Occurrences Clearance Occurrence Clearance Rate Rate Number Rate Number Rate Number Rate Number Rate Cyber Crime1 80 62.0 13 16.3 75 57.5 21 28.0 -7.2 72.3 Hate Crime2 1 0.8 0 – 1 0.8 0 – -1.0 – 1 A cyber crime is “a criminal offence involving a computer as the object of the crime or the tool used to commit a material component of the offence.” (Canadian Police College as quoted in Canadian Centre for Justice Statistics — Statistics Canada. 2010.Uniform Crime Reporting Incident-Based Survey. Ottawa.) 2 A hate crime is “a criminal violation motivated by hate, based on race, national or ethnic origin, language, colour, religion, sex, age, mental or physical disability, sexual orientation or any other similar factor.” (Canadian Centre for Justice Statistics — Statistics Canada. 2010. Uniform Crime Reporting Incident-Based Survey. Ottawa.) Source: Guelph Police Service Records Management System

Guelph Police Service 11 Annual Report 2015 Overview of Offences in Guelph Overview of Offences in Guelph

Ten-Year Trends

xamining some of the ten-year officer to population ratio increased as the trends, it can be seen that the population has continued to grow during E Service’s authorized complement this decrease in police officer complement. has increased, with this growth occurring Sick time decreased again in 2015, to the in civilian positions. The number of lowest average seen in the last seven years. authorized police officers employed by the Injured on duty hours rose by over double Service decreased by one between 2014 between 2014 and 2015. Overtime increased and 2015 due to the civilianization of an dramatically however, to the highest it has officer position. As a result, Guelph’s police been since 2010.

Guelph Police Service 12 Annual Report 2015 Guelph Police Service Overview of Offences in Guelph

10-Year 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 Average Population, City of Guelph1 119,949 120,753 121,970 123,099 124,856 126,105 127,068 128,573 129,079 130,440 – Authorized personnel (FTEs) 251.62 261.62 269.62 274.67 274.67 282.17 284.42 284.42 284.92 285.92 275.4 Authorized police 179 186 190 192 191 195 195 195 196.5 195.5 191.5 officers (FTEs) Population per police officer 670 649 640 641 654 647 652 659 657 667 653.6 Net operating 23.7 25.7 27.2 28.7 30.1 31.3 32.4 34.0 34.7 35.7 30.4 expenditures ($millions) Policing cost per capita ($) 198 213 224 233 241 248 255 264 269 274 241.9 Median response time 5.7 6.6 8.0 4.5 5.3 4.5 4.3 4.3 5.6 5.6 n/a (mins), Priority One calls2 Total crime rate3,4 4,458 4,809 4,822 5,317 4,807 4,402 4,560 4,346 4,381 4,624 n/a Violent crime rate4 786 811 807 829 915 841 928 869 721 749 n/a Property crime rate4 3,113 3,483 3,528 3,613 2,963 2,739 2,867 2,634 2,747 2,769 n/a Crime clearance rate4 38 40 38 45 56 47 51 56 53 55 n/a Violent crime clearance rate4 70 90 77 84 87 78 88 92 84 84 n/a Property crime 20 20 21 25 33 25 29 32 31 32 n/a clearance rate4 Traffic Crime Rate4 214 176 192 214 198 212 207 156 177 176 n/a Sick time hours per member5 46 53 48 67 60 64 68 72 69 57 n/a Average injured on duty 11 5 5 3 5 2 3 7 6 13 6 hours per member Overtime hours per member 108 116 123 100 106 98 87 82 89 103 101.2 ¹ Population figures from 2001 to 2009 and 2011 to 2013 from Canadian Centre for Justice Statistics UCR 2 aggregate data; 2010 population estimate derived by the Guelph Police Service. 2 A change in the types of calls classified as Priority One has impacted on the resulting median response time after 2008; elimination of false alarms affected this measure from 2014 onward. 3 Total Criminal Code Occurrences excluding traffic violations. ⁴ Beginning with 2009 data these figures are calculated using Guelph Police Service records only; data prior to 2009 are from a website extract from Canadian Centre for Justice Statistics UCR 2 aggregate data, extracted July 20, 2010. Due to differing methods for calculating crime figures used for these two sources, the data presented for periods prior to 2009 are not comparable with data presented for 2009 and later. ⁵ Figure derived using new calculations starting with 2011; therefore statistics from 2011 on are not comparable with previous years.

Guelph Police Service 13 Annual Report 2015 Guelph Police Service Activity

Guelph Police Service Activity

Calls for Service

alls for service statistics provide a person and suspicious vehicle calls, as well measure of demand on police and as compassionate to locate calls for service. C are one indicator among many Among the other service types, mental illness of police workload. What the statistics do calls increased by 17.4% to 990 calls in 2015 not reveal is the administrative workload from 843 in 2014. Vehicle stops declined, associated with these calls or the time and as did calls dialled to 911 in error or through complexity associated with investigations. misuse (by 22.2%). Many calls also tend to take a significant amount of time, such as mental health calls Not included in these figures are occurrences where an officer may be with someone at the that are generated through the police ser- hospital for an extended period while waiting vice’s online reporting system, CopLogic. for care for that person. Calls for service Currently, the following types of occurrences include criminal and non-criminal activity, can be reported online: and can be initiated either by a community • Damage/mischief to a vehicle other than member or by an officer. by a collision and under $5,000 • Damage/mischief to property Between 2014 and 2015, overall calls for under $5,000 service were down by 3.7%, with 61,356 calls • Theft under $5,000 for service recorded in 2015. Violent calls for • Theft from vehicle under $5,000 service rose by 15.5% to 5,881, driven pri- • Lost property under $5,000 marily by increases in unwanted person calls, arrests, disputes, sexual offenses and offen- In 2014, 663 CopLogic reports were made; sive weapons offenses. Property calls were that number increased by 23.4% in 2015 to down minimally, by 1.1% to 2,995 calls. Public 818 reports. The majority of these reports are disorder calls remained virtually unchanged, for theft under $5,000 (66% of reports made while traffic calls fell slightly, by 3.1% to 3,883 in 2015), followed by property damage (12.2% calls in 2015. Community safety calls for of reports in 2015) and general lost property service rose by 7.1%, especially suspicious (21.6% of reports in 2015).

Guelph Police Service 14 Annual Report 2015 Guelph Police Service Guelph Police Service Activity

When comparing the number of calls for while general property lost calls were down service (removing administrative calls) in 2015 as a call for service, CopLogic general against the number of criminal offences, lost property reports, not included in the calls 12.2% of calls for service in 2015 resulted in for service figures, increased. Calls for service criminal offences. This figure provides some referred to the collision reporting center also insight into the large volume of work which fell, which may be due to citizens being more does not involve a criminal element that aware of the collision reporting center and officers undertake in their goal to preserve the ability to report collisions to the center community safety. directly instead of through police under certain circumstances. Officer initiated calls Another way to examine calls for service declined between 2014 and 2015; the calls is by priority type. In general, what can be that fell in this category include vehicle stops, seen when examining calls this way is that person stops, compliance checks, and com- while overall calls for service were down munity contacts. Proactive calls for service between 2014 and 2015, those calls that are did increase, due to both RIDE programs and more often citizen generated have almost all speed enforcement rising in 2015. Finally, increased, while calls that are officer initiated administrative calls for service fell in 2015, have decreased. It may be that officers the primary reason being a decrease in cell do not have the same amount of time or phone dialing errors, as mentioned. resources to initiate calls due to increases in the demand created by citizen generated calls. There may be other factors at work as Calls for Service well that cannot be distinguished by viewing by Priority Status these figures. It should also be noted that the higher priority calls are those that tend to 2014 2015 % Variance take longer to investigate, with the length of 1 Immediate 1,335 1,398 4.7 investigations growing over time with their 2 Urgent 9,041 10,016 10.8 increasing complexity due to factors such as 3 Prompt 5,844 5,835 -0.2 new legislation and technology. 4 As Zone Officer 12,260 12,748 4.0 Becomes Available 5 Differential Police 1,624 1,496 -7.9 Some of the increases among calls that are Response priority 1 through 4, those most often citizen 6 Collision Reporting 1,364 1,132 -17.0 generated, include possession of weapons, Centre disturbances, suspicious persons, suspicious 7 Officer Initiated 11,900 9,778 -17.8 vehicles, unwanted persons, domestic 8 Proactive 329 366 11.2 disputes, theft under $5,000, and check 9 Administrative 19,988 18,587 -7.0 (Communications wellbeing. The decrease in differential police Alert) response calls (priority 5) may be related to Total 63,685 61,356 -3.7 the increases seen in the use of online report- ing (online reports are priority 5 calls but were not included in this analysis). For instance,

Guelph Police Service 15 Annual Report 2015 Guelph Police Service Activity Guelph Police Service Activity

Calls for Service

2014 2015 % Variance 2014 2015 % Variance Violent 5,090 5,881 15.5 MVC – Property Damage 1,261 1,128 -10.5 Homicide 2 2 0.0 MVC – Personal Injury 457 444 -2.8 Sex Offence 138 155 12.3 MVC – Hit and Run 187 179 -4.3 Threatening 161 156 -3.1 MVC – Fatality – 2 – Assault 260 254 -2.3 Driving Complaint 1,018 1,117 9.7 Robbery 24 28 16.7 Impaired Driver 175 170 -2.9 Offensive Weapon 55 62 12.7 Community Safety 8,433 9,035 7.1 Arson 24 32 33.3 Missing Person 328 326 -0.6 Unwanted Contact 256 235 -8.2 Fire – Accidental or 83 78 -6.0 Undetermined Neighbour Dispute 444 456 2.7 Compassionate 2,499 2,940 17.6 Landlord/Tenant Dispute 203 248 22.2 to Locate Civil Dispute 103 123 19.4 Dangerous Condition 388 359 -7.5 Domestic Dispute 1,322 1,485 12.3 Check/Insecure 757 749 -1.1 Unwanted Person 602 809 34.4 Premises Arrest 617 800 29.7 Suspicious Person 1,754 2,082 18.7 Human Trafficking 14 14 0.0 Suspicious Vehicle 569 724 27.2 Other Domestic Dispute 653 686 5.1 Injured/Sick Person 790 755 -4.4 Elder Abuse 11 12 9.1 Compliance Checks 337 279 -17.2 Property 3,029 2,995 -1.1 Other 26,193 22,184 -15.3 Break and Enter 422 412 -2.4 Sudden Death 101 98 -3.0 Theft of Motor Vehicle 166 180 8.4 Attempt Suicide 257 274 6.6 Fraud – Institutional, 422 417 -1.2 Alarm 1,022 935 -8.5 General, Personal Assist Other Service 1,230 1,382 12.4 Property Damage 387 337 -12.9 Mentally Ill 843 990 17.4 Theft Under $5,000 1,487 1,550 4.2 Lost and Found Property 1,641 1,507 -8.2 Public Disorder 4,733 4,737 0.1 Breach Judicial Order 442 446 0.9 Drugs 244 207 -15.2 Paid Duty 348 305 -12.4 Disturbance 635 675 6.3 Person Stop 526 524 -0.4 Intoxicated Person 845 842 -0.4 Vehicle Stop 9,397 7,326 -22.0 Youth Complaint 301 289 -4.0 9-1-1 Dial Error, Drop 8,726 6,786 -22.2 Off, Mistake or Misuse Noise Complaint 1,928 1,981 2.7 Administrative 12,199 12,641 3.6 Animal Complaint 289 309 6.9 – Bylaw Total 63,685 61,356 -3.7 Urinating in Public 131 88 -32.8 Note: Calls for Service types may later be reclassified during further investigation of the occurrence. Traffic 4,008 3,883 -3.1

Guelph Police Service 16 Annual Report 2015 Guelph Police Service Guelph Police Service Activity

Service Activity and Quality Indicators

he Service’s response time to Information requests. The number of records Priority One calls for service checks processed by the Service fell slightly; T remained virtually unchanged of the two types of checks, employment between 2014 and 2015. Both the number checks were up nearly 17%, while volunteer of use of force incidents and levels of force clearance checks fell by nearly 23%, which used increased between these years. Public may be due to a change in practice regarding complaints were up, as were Freedom of these types of checks.

2014 2015 % Variance Priority One Calls for Service Number of Priority One Calls 1,335 1,398 4.7 Median Response Time, Priority One Calls (minutes) 5.57 5.56 -0.2 Use of Force Number of Incidents 46 62 34.8 Levels of Force Used 135 171 26.7 Public Complaints — Investigations Total Complaints 9 19 111.1 Police Officer Conduct 9 19 111.1 Services of the Police Service 0 0 – Policies of the Police Service 0 0 – Public Complaints — Resolutions Withdrawn 0 3 – Unsubstantiated 8 7 -12.5 Customer Service Resolution 1 1 0.0 Informal Resolution 0 1 – Informal Discipline 0 1 – Misconduct Hearing 0 0 – Not Proceeded with Section 60 PSA 16 9 -43.8 OCCPS/OIPRD Appeals 1 0 -100.0 Internal Investigations 4 7 75.0 Drug Enforcement Value of Drugs Seized $1,517,870 $344,573 -77.3 Cash Seized $108,953 $31,467 -71.1 Joint Forces Operations and Internal Task Forces* 59 4 – Projects Resulting in Charges 23 3 – Freedom of Information (FOI) Requests 392 492 25.5 Data Services Total Record Checks 6,334 6,239 -1.5 Employment Clearance (fee for service) 3,423 3,994 16.7 Volunteer Clearance 2,911 2,245 -22.9 Source: Units of the Guelph Police Service *Changes in definitions of Joint Forces Operations and Internal Task Forces make year-to-year comparisons unavailable.

Guelph Police Service 17 Annual Report 2015 2013–2015 Strategic Business Plan Pillar Highlights 2013–2015 Strategic Business Plan Pillar Highlights

wo thousand and fifteen was the to implement a new Strategic Plan for final year of the Service’s 2013–2015 2016–2018. Some highlights of the work that T Strategic Business Plan. As such, work was completed during the mandate of the in 2015 focussed on completing outstanding 2013–2015 Strategic Plan are provided in the items from that plan, as well as preparing following pages.

Guelph Police Service 18 Annual Report 2015 Guelph Police Service 2013–2015 Strategic Business Plan Pillar Highlights

Neighbourhood Policing

Emergency Calls for Service individuals at an elevated risk for harm before a crisis occurs, thus reducing demand on OBJECTIVE: services. Further investigate the possibility of shared technologies between local The second project is the implementation of municipal emergency responders the IMPACT Team (Integrated Mobile Police for the most efficient response and Crisis Team). There are currently two possible to emergencies (e.g., IMPACT workers, who have offices at the search management software). Guelph Police Service, that assist officers with calls for service involving mental health Under this objective, a joint training program issues. The aim of this team is to improve for high-angle rescue was initiated in col- service provision to persons who need such laboration with the Guelph Fire Department, services, and to reduce the need for officer including cross training with the potential for involvement in mental health occurrences. equipment sharing in the future. In addition, These workers are also available to officers one member of the Service’s Tactics and who require assistance for their own mental Rescue unit is a member of a Search and health. Rescue Coordinators group. Training on the unit’s search software (Touratech) is ongoing, Community Based Crime and standardized search and rescue docu- Prevention Through mentation was obtained at an annual Search Youth Outreach and Rescue workshop. OBJECTIVE: Community Patrol Engage community stakeholders to examine and strategize about police OBJECTIVE: involvement with youth who have Reduce repetitive calls for mental health and addiction concerns. service through crime analysis, community engagement, planned An addictions counsellor from the response, and problem solving. Homewood Health Centre has delivered training to the Service’s Youth and Crime Two major projects have been underway as Prevention unit about what mental health part of the Service’s work on this objective. services are available to youth in the com- First, the Service’s Community Mobilization munity. This unit is also engaged with a Unit is a participant of the Guelph Enterprise variety of youth stakeholders such as the HUB/Situation Table, where community Committee of Youth Officers for the Province stakeholders meet to streamline services for of and the Alliance for At Risk Youth those most at risk in our community. This group. Members of the unit participated in work aims to intervene in the situations of the Community Response to Crystal Meth

Guelph Police Service 19 Annual Report 2015 2013–2015 Strategic Business Plan Pillar Highlights 2013–2015 Strategic Business Plan Pillar Highlights

planning group, and the Sergeant of this Group, the Drug Strategy Prescription unit is a member of the Growing Greater Working Group, and the Community of Generations Youth Mental Health Working Practice working group.

Assistance to Victims

OBJECTIVE: • Safety Plans – 55 Provide relevant and appropriate • Bail Notifications – 47 materials to victims of crime • Project Lifesaver Clients Enrolled – 35 (e.g., safety planning documents). • Victim Impact Statements – 30 Note: VSW is no longer doing victim This pillar was overseen by Victim Services impact statements for crimes that are the Wellington (VSW). During 2015, VSW carried focus on the Victim-Witness Assistance out the following activities: Program (VWAP), such as domestic vio- lence and homicide.

Criminal Investigations

Violent Crime combat human trafficking, and has sought grant funds to further enhance enforcement OBJECTIVE: efforts. Enhance partnerships through education and outreach programs (re: Property Crime preventing sexual assault victimization). OBJECTIVE: One area of sexual assault victimization that Advocate for stricter bail conditions and has increasingly called for attention is victim- more intensive monitoring/supervision. ization resulting from human trafficking. The Service’s Sexual Assault and Child Abuse unit To help with progress on this objective, the has undertaken many activities to increase Investigative Services Case Manager assigns awareness of and provide enforcement members of the Investigative Services against this and associated crimes. The unit division to attend bail hearings for high risk has provided training for other Guelph Police cases. There has also been increased com- officers, made public presentations, issued munication with the Crown and Probation media releases, and liaised with other service and Parole regarding release conditions, in providers such as Public Health on this issue. addition to enhanced internal communica- The unit has also taken part in enforcement tions and compliance checks. Work on this projects such as “Northern Spotlight” to objective is ongoing.

Guelph Police Service 20 Annual Report 2015 Guelph Police Service 2013–2015 Strategic Business Plan Pillar Highlights

Drugs develop methods to act earlier in prevention efforts. The Drug unit is also continuing to OBJECTIVE: work with the HEAT unit and High School Drug unit partners with HEAT (High Resource Officers regarding information Enforcement Action Team) and the sharing. Members of the Drug unit have Youth and Crime Prevention unit to also been involved in providing information address local community issues. for the Community Response to Crystal Meth project, as well as continuing to work Regular meetings were scheduled for the with the Wellington Guelph Drug Strategy supervisors of the Drugs, Intelligence, Committee and providing community Youth and Crime Prevention, and HEAT presentations to raise awareness and educate units to develop mitigation strategies the community on drug issues. for hot spot drug locations, as well as to

Road Safety

OBJECTIVE: Continue leading local road safety initiatives and provincial and national campaigns (RIDE, taxicab inspections, school bus safety, commercial vehicle inspections).

The Service’s Traffic unit remains committed to traffic safety, include prevention and enforcement efforts, RIDE programs, taxi inspections, “Wreck Checks,” commercial vehicle inspections, and spot-compliance checks are ongoing. Training for members to enhance enforcement and investigations, such as in commercial vehicle inspections and collision reconstruction, continues to occur, as well as train-the-trainer courses to increase training efficiency through in-house training. Equipment to assist with enforcement, such as commercial motor vehicle scales and the exploration of Automated License Plate Recognition is occurring to further enhance traffic safety and enforcement initiatives.

Guelph Police Service 21 Annual Report 2015 2013–2015 Strategic Business Plan Pillar Highlights 2013–2015 Strategic Business Plan Pillar Highlights

Community and Organizational Communication

Community Communication

OBJECTIVE: Continue to use social media to engage with the community.

The Service’s use of social media has grown to include Facebook, Twitter, YouTube, Instagram, and Periscope, as well as CopLogic online reporting and EMessaging of media releases and important alerts. The following statistics summarize the Guelph Police Service’s online presence at the end of 2015:

• Twitter – @gpsmedia had 13,549 follow- ers, Chief DeRuyter’s account had 1,562, followers and Deputy Chief Martin had 248 followers • Facebook – 6,293 “likes,” and each GPS Facebook post is viewed 2,000 to 4,000 time on average Organizational • YouTube- 41 videos viewed 17,951 times Communication • Instagram – 1,225 followers (account created April 2015) OBJECTIVE: • CopLogic Online Reports – 816 reports, Explore alternative approaches to averaging 68 per month internal messaging and briefing. • Emessaging – 717 subscribers • Website Daily News – 337 subscribers As an alternative to paper messaging, a SmartBoard was installed in the lineup room where frontline officers meet before their shift begins. At this point it is not being used for electronic briefings, but it is being used for training and information sharing. The SmartBoard has also been used for staff sergeant meetings, missing persons meetings and briefings, and tactical grid search infor- mation sharing.

Guelph Police Service 22 Annual Report 2015 Guelph Police Service 2013–2015 Strategic Business Plan Pillar Highlights

Human Resources

OBJECTIVE: the vendor Kronos on implementing the Work in conjunction with the time and attendance system. The system City of Guelph to implement an was configured for manager and employee updated time and attendance access and went through testing. A train- system that produces electronic ing plan for the new system, along with a pay statements and decentralizes pilot with a smaller user group have been time and attendance reporting. developed. Training for electronic time and attendance keeping will begin in 2016 after Electronic pay statements were implemented technology upgrades are implemented and in March 2013. The Human Resource resource planning has been completed. Services division has been working with

Information Technology Plan

OBJECTIVE: Introduce E-disclosure to reduce waste and duplication and make the disclosure process timelier.

The first step in this process was to ensure that the documentation required for disclosure was available in an electronic format. Service wide internal business processes were then updated to support the e-disclosure project. In addition, a new Case File Coordinator position was implemented at the Service to facilitate the e-disclosure process. Discussions with the Crown Attorney’s office were planned to work toward a smooth transition and project partner support. Accountability components were added using technology throughout the steps of the process. Work to begin disclosing to the Ministry of the Attorney General has occurred with an anticipated 2016 implementation date.

Guelph Police Service 23 Annual Report 2015 2013–2015 Strategic Business Plan Pillar Highlights 2013–2015 Strategic Business Plan Pillar Highlights

Finance and Administration

OBJECTIVE: also distributed to areas responsible for unit Continue to improve budget accuracy budgets. Ongoing internal quality assurance and effectiveness while ensuring a practices are in place, such as partnering with strong internal control system. the City of Guelph to utilize their automated CLASS collection software that improved In support of this objective, quarterly vari- the Service’s cash management process. ance reports are provided to the Guelph An internal audit of the Service’s purchasing Police Services Board and monthly financial card process was completed by the City dashboards are reviewed by the Service’s of Guelph in late 2015, and a review of the Senior Leadership Team. Financial reports are Service’s financial procedure is underway.

Guelph Police Service 24 Annual Report 2015 Guelph Police Service 2013–2015 Strategic Business Plan Pillar Highlights

Headquarters Expansion and Renovation

OBJECTIVE: updates on the project at its monthly Board Provide frequent updates to the meetings, and members are kept up to date Guelph Police Services Board, our through internal memos. In addition to the community, and our membership. information provided at the public Board meetings, information about the project is A Project Integrator position was developed being shared with the community through to assist with the headquarters expansion both the Guelph Police Service and City of and renovation project. Among the duties of Guelph websites. The Service’s commitment this position are assisting the project team to this objective is seen in the continuation in reporting and communicating about the of the objective in the Service’s 2016–2018 project schedule and budget. The Guelph Strategic Business Plan. Police Services Board continues to receive

Guelph Police Service 25 Annual Report 2015 Human Resources and Administration

Human Resources and Administration

Human Resources 2014 2015 Financial and Material Resources 2014 2015 Population, City of Guelph 129,079 130,440 Net Approved Budget $35,283,200 $36,443,100 Authorized Personnel (FTEs) 285.92 285.92 Net Operating Expenditures $34,720,482 $35,717,325 Actual Personnel (FTEs) 278.035 278.42 Policing Cost per Capita $269 $274 Authorized Police Officers (FTEs) 196.5 195.5 Police Officer: Population 1:657 1:667 Number of police 71 71 Ratio (authorized FTEs) vehicles – (Total) Authorized Constables 155.5 154.5 Patrol 23 23 Actual Constables 151.5 151.5 Traffic 5 5 Canine 3 3 Overtime (hours) 24,805 28,676 Investigative Services 23 23 Overtime per Member (hours) 89.2 102.9 Courts 4 4 Overtime Paid (hours) 14,631 16,645 Other 13 13 Overtime Paid (%) 59.0 58.0 Average Kilometres 1,883 1,844 Cost of Overtime Paid ($) $645,008 $721,180 Traveled per Vehicle per Month (All Vehicles) Sick Time (hours) 19,243 16,035 Patrol 3,281 3,117 Sick Time per Member (FTEs) (hours) 69.2 57.4 Traffic 1,884 1,918 Injured on Duty (hours) 1,752 3,721 Canine 2,133 1,754 Injured on Duty per 6.3 13.4 Member (FTEs) (hours) Investigative Services 1,202 1,318 Courts 713 655 Selected Cost Recovery 2014 2015 Other 917 879 Alarm Fees $96,446 $100,824 Police Vehicles – Total 1,604,412 1,570,848 Kilometres Traveled Police Record Check Fees $198,405 $208,790

Guelph Police Service 26 Annual Report 2015 Guelph Police Service Human Resources and Administration

2014 2015 % Variance Authorized and Actual Personnel Authorized Actual Authorized Actual (Authorized) Police Complement Total 196.5 192.5 195.5 193.5 0.5 Chief of Police 1 0 1 1 – Deputy Chief 1 1 1 1 0.0 Inspectors 5 5 5 5 0.0 Staff Sergeants 9 10 9 9 -10.0 Sergeants 25 25 25 26 4.0 Constables 155.5 151.5 154.5 151.5 0.0 Civilian Complement Total 89.42 85.535 90.42 84.92 -0.7 Senior Management 8 8 8 8 0.0 Special Constables 12.7 11.7 12.7 12.7 8.5 Maintenance 4.77 4.385 4.77 4.77 8.8 Administration 63.95 85.535 64.95 59.45 -30.5 Total (FTEs) 285.92 278.035 285.92 278.42 0.1

Guelph Police Service 27 Annual Report 2015 Human Resources and Administration Human Resources and Administration

Personnel Complement PERMANENT EMPLOYEES AS OF DECEMBER 31, 2015

Police Civilian Male Female Male Female Full Part Time/ Time Job Share Chief of Police 1 1 Executive Assistant 1 1 Legal Counsel; Legal Services and Access to Information 2 2 Executive Services Inspector 1 1 Professional Standards Sergeant 1 1 Research Analyst; Research Assistant 1 2 2 1 Public Information Officer (Constable) 1 1 Deputy Chief of Police 1 1 Neighbourhood Services – Patrol Inspector 1 1 Administrative Assistant 1 1 Crime Analyst 1 1 Neighbourhood Teams Staff Sergeant 4 1 5 Neighbourhood Teams Sergeant 9 1 10 Neighbourhood Teams Constable 54 20 72 2 Neighbourhood Teams 2 3 5 Community Mobilization Sergeant 1 1 High Enforcement Action Team Constable 2 1 3 Community Resource Officer (Constable) 2 2 Neighbourhood Services – Field Support Inspector 1 1 Tactics and Rescue Sergeant 2 2 Tactics and Rescue Constable 12 12 Traffic and School Safety Sergeant 1 1 Traffic Constable 7 1 8 School Safety Constable 1 1 1 1 Youth and Crime Prevention Sergeant 1 1 High School Resource Officer Constable 4 4 Youth Detective Constable 1 1 2 VIP Constable 1 1 Canine Constable 2 2 Investigative Services Inspector 1 1 Investigative Services Clerk 1 1 Investigative Services Staff Sergeant 1 1 2 Serious Crime Sergeant 1 1 Serious Crime Constable 4 1 5 Sexual Assault and Child Abuse Sergeant 1 1 Sexual Assault and Child Abuse Constable 1 2 3 Internet Child Exploitation Constable 2 2 General Investigations and Special Projects Sergeant 1 1 General Investigations and Special Projects Constable 3 3 Fraud Constable 1 1 2 Domestic Violence High Risk Coordinator (Constable) 1 1

Guelph Police Service 28 Annual Report 2015 Guelph Police Service Human Resources and Administration

Police Civilian Male Female Male Female Full Part Time/ Time Job Share Forensic Identification Sergeant 1 1 Forensic Identification Constable 2 1 3 Technological Crimes Constable 2 2 Drugs Sergeant 1 1 Drugs Constable 5 5 Intelligence Sergeant 1 1 Intelligence Constable 3 2 5 Drugs and Intelligence Clerk 1 1 IS Constable (Training Position) 1 1 Administrative Support Services Inspector 1 1 Data Services Manager 1 1 Quality Assurance Coordinator 1 1 Case File Coordinator 1 1 Information Processor – Platoons 2 8 9 1 Information Processor – Day Shift 5 4 1 Information Processor – Courts 2 2 Customer Service Clerk 4 1 3 Communications Staff Sergeant 1 1 Communications Sergeant 1 1 2 Communications Trainer/Auditor 1 1 Communicator 1 21 16 6 Court Services Staff Sergeant 1 1 Court Services Constable 1 1 Court Security Special Constable 8 5 12 1 Summons/Warrant Special Constable 1 1 Found and Seized Property/Firearms Constable 2 2 Human Resources Manager 1 1 Human Resources Advisor 1 1 Payroll Clerk 1 1 Professional Development and Recruiting Sergeant 1 1 Training Officer (Constable) 2 2 Financial Services Manager; Financial Analyst 2 1 1 Financial Services Administrative Assistant 1 1 Materials Management Purchaser 2 2 Facilities Manager 1 1 Custodian 5 3 2 Fleet Manager 1 1 Information Services Manager 1 1 Information Services Technician 2 2 Business Analyst 1 1 Application Support Analyst 1 1 Forensic Video Analyst 1 1 Special Olympics Coordinator (Seconded) 1 1 Headquarters Renovation and Expansion (Seconded) 1 1 TOTALS 154 38 24 72 268 20 TOTAL PERMANENT EMPLOYEES 288

Guelph Police Service 29 Annual Report 2015 Human Resources and Administration Human Resources and Administration

Human Resources Highlights OFFICER PROMOTIONS RETIREMENTS

Sergeant Dave Caron Constable David Allen – 28 years of service Sergeant Andrew Goody Kelly Aver – 26 years of service Sergeant Jason Guardiero Kathy Chamberlain – 39 years of service Sergeant Lester Tang Lynda Edwards – 35 years of service Sergeant Mike Tovell Sergeant David Elloway – 27 years of service Staff Sergeant Steve Gill Staff Sergeant David Miller – 32 years of service Staff Sergeant Tim Griffiths Sergeant Gordon Mitchell – 28 years of service Inspector David Pringle Constable Marlowe Sharp – 28 years of service Deputy Chief Paul Martin Constable Karl Zorn – 33 years of service Chief Jeff DeRuyter AWARDS MEMBER AND COMMUNITY AWARDS Member of the Chief’s Commendation Chief’s Commendation Year Award for Policing Excellence for Policing Excellence Inspector David Pringle Constable James Gordon Constable Cameron McKeen Constable Gregory MacArthur Constable Daniel McTaggart Award for Commitment Constable Jennifer Purdy Constable Matthew Oliver to Community Based Policing Chief’s Commendation Chief’s Commendation Inspector Garry Male for Policing Excellence for Policing Excellence Constable Michel Alarie Sergeant Jason Guardiero Award for Excellence Sergeant Manfred Hoyer in Support Services Chief’s Commendation David Henry for Policing Excellence Citizen of the Year Award Eric Jeeboo Sergeant Paul Harding Stefan Haas Award for Excellence Chief’s Commendation in Support Services for Policing Excellence Citizen of the Year Award Laura Phillips Sergeant Andrew Goody Adam Green Sergeant Paul Harding Award for Excellence Sergeant Clifford Russell in Support Services Sergeant Michael Tovell Cheryl Lawrence

Guelph Police Service 30 Annual Report 2015 Guelph Police Service Human Resources and Administration

LENGTH OF SERVICE AWARDS 40 Years of Service 15 Years of Service 10 Years of Service Staff Sergeant Paul Crowe** Constable Lisa Benedetti Constable Amanda Anderson Special Constable Mike Boire Constable Jay Bathija 35 Years of Service Joanne Bunnaman Constable Kendall Brown Lynda Edwards Sergeant David Caron Constable Hugh Currie Constable Attila Korga Jaime Groff Katherine Darrah Special Constable Edward O’Hanlon Sergeant Angela Grover Janet Embry Sergeant Derek McNeilly Staff Sergeant Scott Grover Debbie Hall Constable Gregory MacDonald Constable Jason Hall 30 Years of Service Constable Jay Martin James Harvey Constable Theresa Rynn* Constable Sherry Pettapiece Constable Ashley McArthur Constable David Warren* Constable Jonathan Schleen Constable Kevin McBride Constable Christopher Sutter Constable Bradley McBurney 25 Years of Service Constable Christopher Wilson Special Constable Matthew Mullin George Dietsche Special Constable Paul Yetman Constable Philip Perrins Rita Griffiths Ann-Marie Pincivero Sergeant Arif Hasham Special Constable Michael Puckett Constable Scott Hickingbottom Constable Bradley Saint Special Constable Judy Lefneski Christopher Sandrin Matthew Richmond Constable Ian Smith Andrea Tessier Constable Jeffrey Taylor Brie Tigani 20 Years of Service James Turow Staff Sergeant Scott Grover* Constable Derek Vanden Enden Sergeant Jeimy Karavelus* Melissa Young Harry Perets * Police Exemplary Service Medal and Bar ** Police Exemplary Service Medal and Bar plus GPS Service Award

Guelph Police Service 31 Annual Report 2015 Guelph Police Service 15 Wyndham Street South, Guelph, Ontario N1H 4C6 Phone: 519-824-1212 • Fax: 519-763-0516 • TTY: 519-824-1466 www.guelphpolice.ca