Dogpile(R) Outperforms Other Search Engines in Customer Satisfaction

Dogpile(R) Earns Highest Search Engine Customer Satisfaction Ranking and Gives Consumers Ability to Search Multiple Engines at Once

BELLEVUE, Wash., Nov 20, 2006 (BUSINESS WIRE) -- Dogpile.com, the search engine that combines the top results from all the leading search engines, ranked highest in overall customer satisfaction among Internet users, according to the J.D. Power and Associates 2006 Residential Online Service Customer Satisfaction Study. The study was based on responses from 10,787 residential customers of Internet service providers nationwide.

Included in the study for the first time, Dogpile.com scored top ratings from Internet service subscribers in all three factors that determine overall satisfaction within the segment: ease of use, functionality and results. As the Web's leading metasearch engine, Dogpile.com meets the needs of Internet users by offering the most comprehensive view of the Web and helping them efficiently retrieve the most relevant results.

"There is a common belief that all search engines are the same, but research has shown each engine has its own unique view of the Internet and top results," said Brian McManus, executive vice president of search and directory for InfoSpace. "By focusing on relevancy and using a combination of all the best search engines, Dogpile.com provides a better way to find more of the Web's top results. It's great to see customers getting more out of Dogpile and embracing the value of the metasearch experience."

J.D. Power and Associates study also finds that nearly 75 percent of Internet subscribers use multiple search engines. Forty- four percent of those customers report using multiple search engines because each one has better sources depending on customer needs. Dogpile.com has long embraced that customer view and combines results from multiple engines to bring together the highest ranked results in one place.

Dogpile.com first reported that a major disparity existed between the results returned by the top search engines in 2005, citing a University of Pittsburgh and Pennsylvania State University study. It found that, on average, there was a mere three percent overlap among the results returned on the first page by Google, Yahoo and Ask Jeeves. The study showed that entering the same search term on the most popular engines yielded differing outcomes, resulting in substantial amounts of missing information. This meant that for the vast majority of searches conducted on these sites, users wouldn't see results that are ranked at or near the top of the first page by the others.

About Dogpile.com(R)

Dogpile.com (www.dogpile.com), widely recognized as the Web's best metasearch engine, makes it easy for users to search more of the Web by combining the best results from the most popular search engines. Dogpile.com is part of the InfoSpace Online family of Web search and online directory properties. These products bring people, information and businesses together online to help users find the information they need quickly and easily. InfoSpace Online is a business of InfoSpace, Inc.

About InfoSpace Online

InfoSpace Online is a leading developer of proprietary metasearch technologies and a provider of Internet sites that offer search, local search and online directory services to consumers on a global basis. InfoSpace's family of Web properties includes Dogpile (www.dogpile.com), WebCrawler (www.webcrawler.com), MetaCrawler (www.metacrawler.com), Zoo (www.zoo.com), Switchboard (www.switchboard.com), InfoSpace (www.infospace.com) and WebFetch (www.webfetch.com), which showcase the company's leading metasearch technology and key advertising partnerships with companies like Google, Yahoo!, MSN, Ask, Verizon SuperPages and Yellowpages.com. Both online and mobile users benefit from the best-in-class local search experience of InfoSpace Find It! (www.infospacefindit.com). InfoSpace Online also delivers compelling revenue opportunities for its partners, such as Cablevision, through its private-label online search and directory services. InfoSpace Online is a business of InfoSpace, Inc. (NASDAQ:INSP). For information about InfoSpace, please visit: http://www.infospaceinc.com.

Disclaimer: Dogpile received the highest numerical score for primary search engines in the proprietary J.D. Power and Associates 2006 residential Online Service Customer Satisfaction StudySM. Study based on responses from 10,787 residential customers of internet service providers, measuring 7 search engines/functions. Proprietary study results are based on experiences and perceptions of consumers surveyed June-July 2006. Your experiences may vary. Visit jdpower.com.

SOURCE: InfoSpace, Inc.

InfoSpace Amina Suchoski, 206-229-0496 [email protected] or Weber Shandwick Jaclyn Ruckle, 425-452-5432 [email protected]

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