Assurance Voyage

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Assurance Voyage Click Here for English Assurance voyage Document d'information sur les produits d'assurance Société : AIG Europe S.A. Produit : Police d'assurance voyage multirisques AIG Europe S.A., société immatriculée au Luxembourg auprès du Commissariat aux assurances (n° B218806), Tour CB2116 Place de l’Iris 92040 Paris La Défense Cedex. Vous trouverez des informations complètes sur la police dans votre attestation d'assurance et dans votre document de police d'assurance. Ces informations vous indiqueront également votre plafond de prestations et le niveau de couverture dont vous bénéficiez. En quoi consiste ce type d'assurance ? Il s'agit d'une police d'assurance voyage mondiale couvrant un voyage unique d'une durée maximale de 90 jours. La couverture est élargie pour tenir compte de certaines pertes liées à l'épidémie de COVID-19 (autrement exclues dans le cadre de la section Exclusions générales de la police). Les détails complets de la couverture COVID-19 figurent dans votre avenant. Qu'est-ce qui est assuré ? Qu'est-ce qui n'est pas assuré ? Annulation de voyage L'assurance s'adresse uniquement aux résidents français et ne couvre pas les personnes résidant hors de France. Pertes liées à l'annulation de votre voyage pour des raisons spécifiques (décès, maladie ou blessure grave de l'assuré Les montants de franchise convenus pour chaque cas ou d'un proche parent). d'assurance sont à la charge de l'assuré. Montant assuré : 5 000 € / 20% de franchise, 25 € minimum. Problèmes de santé préexistants (tels que définis dans la Pertes découlant de l'annulation de votre voyage pour des police d'assurance) raisons spécifiques liées à l'épidémie de COVID-19 (ex. : diagnostic positif à la COVID-19 de l'assuré ou d'un proche Voyage entrepris afin de recevoir des soins médicaux à parent avant la date de départ). l'étranger ou contre l'avis d'un médecin. Montant assuré : 5 000 € / 20% de franchise, 25 € minimum. Demandes d'indemnisation en cas de non-respect des inoculations et des vaccins requis pour votre voyage. Raccourcissement de voyage Annulation/interruption de voyage due à Pertes liées au raccourcissement de votre voyage pour des - des recommandations liées à une épidémie/pandémie raisons spécifiques (décès, maladie ou blessure grave de émises par les gouvernements, les autorités sanitaires l'assuré ou d'un proche parent). ou l'OMS ; Montant assuré : 5 000 € / 20% de franchise, 25 € minimum. - des fermetures de frontière, des mesures de quarantaine ou autres ordonnances, Pertes liées au raccourcissement de votre voyage en raison d'un diagnostic positif à la COVID-19 de l'assuré ou d'un recommandations, règlements ou directives proche parent au cours du voyage. gouvernementales ; ou Montant assuré : 5 000 € / 20% de franchise, 25 € minimum. - une réticence à voyager, un changement d'avis ou la peur de voyager, ou si une compagnie aérienne a offert un bon d'achat, un crédit, un remboursement ou Médical une compensation. Frais médicaux d'urgence. Demandes d'indemnisation liées à l'utilisation d'un véhicule à Montant assuré : jusqu'à 10 000 000 € hors de France / deux roues (comme conducteur ou passager) si vous ne 100 € de franchise. portez pas de casque de protection ou si le conducteur ne possède pas le permis de conduire approprié. Évacuation d'urgence et rapatriement (rapatriement du corps et frais funéraires inclus). Toute demande d'indemnisation découlant d'un acte délibéré, malveillant, imprudent, illégal ou criminel de votre Montant assuré : jusqu'à 10 000 000 € (rapatriement du part. corps 30 000 € et frais funéraires 30 000 €) / 0 € de franchise. Demandes d'indemnisation concernant des effets personnels/bagages si : Frais médicaux d'urgence, évacuation et rapatriement en cas de diagnostic positif à la COVID-19. - vous ne signalez pas la perte ou le vol à la police dans les 24 heures et n'obtenez pas de rapport de police Montant assuré : jusqu'à 200 000 € hors de France. écrit ; Correspondance manquée - vos effets personnels sont laissés sans surveillance Pertes liées aux frais de voyage et d'hébergement engagés dans un endroit public ; pour poursuivre votre voyage pré-réservé si vous ratez une - vos objets précieux ou de valeur ne sont pas transportés dans un bagage à main en avion ou dans les transports en commun. FR_SIA_IPID_MR_FR_2020-10 correspondance pour des raisons spécifiques (maladie ou Perte, vol ou dommages causés à certains objets (ex. : blessure grave de l'assuré ou d'un proche parent). téléphones mobiles, lentilles de contact, lunettes, prothèses Montant assuré : 5 000 € / 0 € de franchise. dentaires, vélos ou véhicules motorisés). Pertes liées aux frais de voyage et d'hébergement engagés Demandes d'annulation liées à un refus de voyager de votre pour poursuivre votre voyage pré-réservé si vous ratez une part. correspondance suite à la mise en quarantaine de l'assuré ou d'un proche parent en raison de l'exposition à la COVID-19. Montant assuré : 5 000 € / 0 € de franchise. Possessions Existe-t-il des exclusions à la couverture ? Effets personnels / bagages. Montant assuré : jusqu'à 2 000 € par personne / jusqu'à ! Vous n'êtes couvert que pour la durée de votre voyage 200 € par objet ou ensemble d'objets, 2 000 € pour les réservé auprès de Singapore Airlines Limited. Chaque objets laissés dans un véhicule motorisé verrouillé / jusqu'à prestation a une durée de couverture spécifique pendant 250 € pour les objets de valeur, le matériel électronique ou votre période d'assurance. tout autre équipement / 50 € de franchise. ! Si vous avez besoin d'aide, contactez immédiatement la Retard de bagages. société d'assistance à l'aide des coordonnées indiquées Montant assuré : 150 € pour un retard total de 6 heures / dans la police. plus de 6 heures. ! Pour les demandes d'indemnisation concernant des effets personnels/bagages, vous devez présenter des reçus ou Retard toute autre preuve de propriété dans la mesure du possible. Des déductions pourront être appliquées en fonction de Retard de voyage. l'usure et de la perte de valeur de l'objet. Montant assuré : 150 € pour chaque retard de 6 heures jusqu'à 800 € / 6 heures de franchise. ! Pour les autres demandes d'indemnisation, vous devez fournir la preuve de toute dépense supplémentaire engagée et de tout retard subi. Services d'assistance en cas d'urgence et avant le départ. La société d'assistance assurera un service d'assistance 24 heures sur 24 dans le monde entier en cas d'urgence et avant le départ. Où suis-je couvert(e) ? La couverture est valable dans le monde entier. La police ne couvre aucun voyage au sein, à destination ou passant par les territoires suivants : Cuba, Iran, Syrie, Corée du Nord et Crimée. La police ne couvre pas les voyages dans des pays ou des régions spécifiques déconseillés par le ministère français des Affaires étrangères (sauf voyages essentiels) avant votre réservation. Quelles sont mes obligations ? — Lors de la souscription de votre police, fournissez les renseignements demandés attentivement et en toute honnêteté. — Signalez tout élément pouvant affecter notre décision de vous assurer (par exemple, lorsque nous vous demandons de déclarer vos problèmes médicaux tels que décrits dans la police, ou si vous comptez de prendre part à une activité dangereuse non mentionnée dans la police lors de vos vacances). — Prenez toutes les mesures raisonnables pour éviter ou limiter toute perte (par exemple, utilisez votre carte européenne d'assurance maladie, le cas échéant, si vous vous faites soigner à l'hôpital dans un pays participant). — En cas de demande d'indemnisation, fournissez les documents et autres éléments de preuve dont nous avons besoin pour traiter votre demande et suivre la procédure de demande d'indemnisation de la police. — Remboursez tout montant indu (par exemple, si nous vous indemnisons pour votre perte de bagages, mais que la compagnie aérienne les retrouve et vous renvoie vos bagages). Quand et comment effectuer les paiements ? Les primes doivent être entièrement réglées lors de la souscription de l'assurance avec votre réservation Singapore Airlines Limited. Le paiement peut être effectué par carte bancaire. Quand commence la couverture et quand prend-elle fin ? La couverture Annulation voyage prend effet au moment où vous réservez le voyage ou réglez la prime d'assurance, le choix se fait en fonction de l’hypothèse qui intervient le plus tardivement dans le temps. La couverture Annulation voyage se termine au départ de votre vol ou à la date de début de la police indiquée sur votre attestation d'assurance, le choix se fait en fonction de l’hypothèse qui intervient le moins tardivement dans le temps. Toutes les autres prestations de la couverture prennent effet lorsque vous quittez votre domicile (au plus tôt 24 heures avant l'heure de départ prévue) ou à la date de début de la police indiquée sur votre attestation d'assurance, le choix se fait en fonction de l’hypothèse qui intervient le moins tardivement dans le temps. Toutes les autres prestations de la couverture cessent lorsque vous rentrez chez vous (au plus tard 24 heures après l'heure d'arrivée prévue) ou à la date de fin de la police indiquée sur votre attestation d'assurance, le choix se fait en fonction de l’hypothèse qui intervient le moins tardivement dans le temps. Comment puis-je résilier le contrat ? Le souscripteur peut résilier le contrat dans les 14 jours suivant la souscription de cette police en envoyant un courriel à l'adresse [email protected]. FRANCE AIG Europe S.A. (France branch) Tour CB2116 Place de l'Iris, 92040 Paris La Défense Cedex AVENANT La police d'assurance voyage d'AIG est modifiée par cet Avenant afin de répondre à certaines situations relatives à la COVID-19. Cela signifie que pour certaines prestations, la couverture est élargie pour inclure les pertes résultant de la COVID-19, qui auraient autrement été exclues conformément à la section Exclusions Générales de Votre police.
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