uccjamaica

Corporate Education Division Executive Training to Individuals and Organizations

OD CERTIFICATE PROGRAMME

Context and Philosophy

This Post Graduate Certificate Course is set within the context of developing in readiness for transformation and change seeks in large part to develop the basic skills that will enable participants to inform and support internal organisation development and culture change initiatives.

More specifically, the course is designed to equip internal and external OD practitioners, Human Resource practitioners, and OD practitioners without certification, change agents and managers with the responsibility for organisational transformation, with the foundation knowledge of the principles of Organisation Development. The course aims to strengthen the capability of these individuals to impact organizations in public and private sectors using the whole systems approach in a fast-paced, dynamic and challenging environment. Further, it seeks to facilitate awareness of the required practitioner ethics and values of the OD discipline.

The learning objectives, facilitation and assessment strategies are underpinned by the Competency- Based Education and Training (CBET) philosophy and also emphasise the acquisition of critical employability skills needed to ensure personal and organisation effectiveness. This course places great emphasis on an experiential and interactive approach to acquiring required competencies to include data gathering, assessment, diagnosis, designing OD interventions, evaluation, and interpersonal, direction-setting and process skills.

Facilitators include a cadre of experienced, highly knowledgeable OD practitioners and leadership and professional development facilitators.

This course is recognized and endorsed by the Institute of Organisation Development (IOD), https://instituteod.com/ in Florida and the Global Institute for Organisation Development Network (GIODN) https://instituteod.com/global-iod-network/ as suitable preparation for the Organisation Development Consultancy Certification.

Participants benefit from full membership to the Organisation Development Network (CODN) for one (1) year and a six (6) month membership into the Global Organisation Development Network. These awards are subject to successful completion. Visit http://cari-code.com/html/partners/codn/ .

1 UNIVERSITY OF THE COMMONWEALTH CARIBBEAN (UCC) Direct: (876) 665-3000/4018 or (876) 665-3999. Email: [email protected] Website: www.ucc.edu.jm REGIONAL CAMPUSES: : (876) 940-2025 / : (876) 974-4071 / Savanna-La-Mar: (876) 955-4761 / Mandeville: (876) 625-5408 / : (876) 986-9273

Learning Objectives

On completion of this course, participants will be able to:

Knowledge Explain the history and impact of OD theory on today’s enterprise Describe the role of the OD consultant, internal and external stakeholders specifically as change agents/process consultants Identify why, when and how to intervene at different system levels Discuss organisation behaviour, systems and dynamics Identify practitioner ethics and values Outline OD consulting challenges confronted Discuss key change management theories Identify the role of the OD Consultant in the change management process Discuss the concept of capacity building Review a framework for capacity building Determine performance improvement indicators across business units Assess the usefulness of organisation capacity building tools

Performance Apply tools which will strengthen capacity building capabilities Identify problem solving tools used in organisation diagnosis and intervention design Design plans for interventions at each stage of group development Conduct action research Implement strategies to manage the change process more efficiently and effectively Demonstrate competencies of Lean Leadership Facilitate strategic planning Implement change management interventions Apply tools to evaluate and measure organisational performance Analyse OD diagnostic results

Attitude Value the importance of Organisation Development in helping organisations adapt to the fast pace of change to realize system-wide organisational transformation

2

UNIVERSITY OF THE COMMONWEALTH CARIBBEAN (UCC) Direct: (876) 665-3000/4018 or (876) 665-3999. Email: [email protected] Website: www.ucc.edu.jm REGIONAL CAMPUSES: Montego Bay: (876) 940-2025 / Ocho Rios: (876) 974-4071 / Savanna-La-Mar: (876) 955-4761 / Mandeville: (876) 625-5408 / May Pen: (876) 986-9273

uccjamaica

Corporate Education Division Executive Training to Individuals and Organizations

Course Modules 72 Hours – 2 evenings weekly for 12 weeks

Module 1: Organisation Development Fundamentals (15 hours) Self Awareness: The Impact of Personality & Behaviour Myers Briggs Type Indicator/Extended DISC Assessments Introduction to OD – History, Theory and Practice Organisation Development/Process Consulting – Role of the OD Consultant Professional Conduct at the Core-Ethics and Values Organisation Development A Systems Approach Assignment

Module 2: Organisation Diagnosis and Intervention Design (15 hours) Whole System Approach to Organisation Diagnosis Overview and Features of Organisation Analysis and Design Action Research Collecting, Analysing and Interpreting OD Diagnostic Results Strategic Planning Evaluating and Reporting with Integrity Problem Solving

Module 3: Group Development and Processes (12 hours) Understanding Group Dynamics Designing Plans for Interventions at Each Stage of Group Development OD Coaching and Facilitation Skills Effective Engagements – Questioning and Other Communication Techniques

Module 4: Change Interventions (12 hours) Diagnosing Organisational Behaviour and Change Research-based Change Theories and Tools Implementing Change Management Interventions Practicum

Module 5: Essentials of Lean Leadership (9 hours) Principles and Practice of Lean o Basic Concepts o Process Improvement o Continuous Improvement o Waste Reduction o Customer Value o Visual Management o Workplace Layout 3 UNIVERSITY OF THE COMMONWEALTH CARIBBEAN (UCC) Direct: (876) 665-3000/4018 or (876) 665-3999. Email: [email protected] Website: www.ucc.edu.jm REGIONAL CAMPUSES: Montego Bay: (876) 940-2025 / Ocho Rios: (876) 974-4071 / Savanna-La-Mar: (876) 955-4761 / Mandeville: (876) 625-5408 / May Pen: (876) 986-9273

uccjamaica

Corporate Education Division Executive Training to Individuals and Organizations

o Lean Leadership- Thinking & Behaviour

Module 6: Capacity Building (9 hours) Capacity Building Defined Strategic Linkages between Organisation Performance and Growth Diagnosis Institutional Strengthening Improving Institutional Structure Using the Three Fs – Fluidity, Flexibility and Functionality Best Practices

4 UNIVERSITY OF THE COMMONWEALTH CARIBBEAN (UCC) Direct: (876) 665-3000/4018 or (876) 665-3999. Email: [email protected] Website: www.ucc.edu.jm REGIONAL CAMPUSES: Montego Bay: (876) 940-2025 / Ocho Rios: (876) 974-4071 / Savanna-La-Mar: (876) 955-4761 / Mandeville: (876) 625-5408 / May Pen: (876) 986-9273