HOTEL CHAIN COVID-19 SAFETY POLICIES
HOTEL LISTINGS
ACCOR METRO HOSPITALITY GROUP
APX HOTEL APARTMENTS MINOR HOTELS
ASCOTT NESUTO HOTELS & APARTMENTS
ASTRA APARTMENTS OVOLO HOTELS
BRADY HOTELS PUNTHILL / VERIU
DOMA HOTELS QUEST APARTMENT HOTELS
EVENT HOTELS & RESORTS STAMFORD HOTEL AND RESORTS
FRASER HOSPITALITY AUSTRALIA STAYWELL
HYATT HOTELS TFE HOTELS
INTERCONTINENTAL HOTELS GROUP WYNDHAM HOTELS & RESORTS
MARRIOTT INTERNATIONAL HOTEL CHAIN COVID-19 SAFETY POLICIES
APX HOTEL ASTRA ACCOR APARTMENTS ASCOTT APARTMENTS Sofitel, MGallery, Pullman, Art Serries, Swissotel, Novotel, Mercure, Grand Mercure, BACK TO INDEX Mantra, Peppers, The Sebel, Citadines, Somerset Tribe, Breakfree, ibis, ibis Styles, Ibis Budget, Fairmont Hotels and Resorts
PROGRAM NAME Accor ALLSAFE ASCOTT CARES Program
https://all.accor.com/event/allsafe. https://www.the-ascott.com/en/ https://www.astraapartments. FURTHER DETAILS en.shtml ascottcares.html com.au/covid-19-update
Social distancing enforced at check in/check out Cashless payments for ancillary payments CHECK IN/OUT Access to sanitiser Contactless check in
Social distancing enforced Social distancing signage PUBLIC AREAS Sanitiser stations Regular sanitising of high touch items, i.e. elevators
Disinfectant wipes or sanitiser in rooms Online compendiums ROOMS Declutter unnecessary amenities Additional cleaning of high touch items Deep clean post stay
Online menu N/A N/A ROOM SERVICE Contactless delivery N/A N/A
Reinforced food safety standards N/A N/A FOOD & BEVERAGE Social distancing in restaurants and bars N/A N/A
Hospital grade cleaning products used throughout Staff training and education program GENERAL Dedicated team overseeing all hotels in group Medical Assistance Program
DISCLAIMER: Information has been provided by each hotel chain listed. The information should be used as a guide only and can change at any time. Current as at 22 Jun 20. | 1 HOTEL CHAIN COVID-19 SAFETY POLICIES
EVENT HOTELS FRASER HOSPITALITY BRADY HOTELS DOMA HOTELS & RESORTS AUSTRALIA
Hotel Realm, Burbury Hotel & Apartments, Brady Hotel Central Melbourne, Little National Hotel, Rydges, Atura, QT BACK TO INDEX Brady Hotel Jones Lane Brassey Hotel, Pinnacle Apartments
PROGRAM NAME
www.bradyhotels.com.au/cen- tral-melbourne/covid-19-update https://www.rydges.com/about- https://www.frasershospitality. FURTHER DETAILS www.bradyhotels.com.au/jones- us/covid-safe-plan/ com/covid-19-update.html lane/covid-19-update
Social distancing enforced at check in/check out Cashless payments for ancillary payments CHECK IN/OUT Access to sanitiser Contactless check in
Social distancing enforced Social distancing signage PUBLIC AREAS Sanitiser stations Regular sanitising of high touch items, i.e. elevators
Disinfectant wipes or sanitiser in rooms Online compendiums ROOMS Declutter unnecessary amenities Additional cleaning of high touch items Deep clean post stay
Online menu ROOM SERVICE Contactless delivery
Reinforced food safety standards N/A FOOD & BEVERAGE Social distancing in restaurants and bars N/A
Hospital grade cleaning products used throughout Staff training and education program GENERAL Dedicated team overseeing all hotels in group Medical Assistance Program
DISCLAIMER: Information has been provided by each hotel chain listed. The information should be used as a guide only and can change at any time. Current as at 22 Jun 20. | 2 HOTEL CHAIN COVID-19 SAFETY POLICIES
INTERCONTINENTAL MARRIOTT METRO HOSPITALITY HYATT HOTELS HOTELS GROUP INTERNATIONAL GROUP The Ritz-Carlton, InterContinental, voco, The Luxury Collection, BACK TO INDEX Hotel Indigo, Crowne Plaza, St Regis, W Hotels, Marriott, Metro Holiday Inn, Holiday Inn Express Sheraton, Westin, Courtyard, Four Points, Aloft Hotels
PROGRAM NAME IHG Clean Promise Commitment to Clean
https://metrohotels.com.au/about- https://www.hyatt.com/info/car- www.ihg.com/clean https://clean.marriott.com/ us/confidence-and-comfort-when- FURTHER DETAILS ing-for-your-wellbeing-asia-pacific you-stay-with-metro
Social distancing enforced at check in/check out Cashless payments for ancillary payments CHECK IN/OUT Access to sanitiser Contactless check in
Social distancing enforced Social distancing signage PUBLIC AREAS Sanitiser stations Regular sanitising of high touch items, i.e. elevators
Disinfectant wipes or sanitiser in rooms Online compendiums ROOMS Declutter unnecessary amenities Additional cleaning of high touch items Deep clean post stay
Online menu ROOM SERVICE Contactless delivery
Reinforced food safety standards FOOD & BEVERAGE Social distancing in restaurants and bars
Hospital grade cleaning products used throughout Staff training and education program GENERAL Dedicated team overseeing all hotels in group Medical Assistance Program
DISCLAIMER: Information has been provided by each hotel chain listed. The information should be used as a guide only and can change at any time. Current as at 22 Jun 20. | 3 HOTEL CHAIN COVID-19 SAFETY POLICIES
NESUTO HOTELS MINOR HOTELS & APARTMENTS OVOLO HOTELS PUNTHILL / VERIU
BACK TO INDEX Oaks, Avani, iStay Puntill, Veriu
PROGRAM NAME SureStay Travel Safe Health First
https://www.oakshotels.com/en/ https://www.nesuto.com/ https://ovolohotels.com/coronavi- https://www.punthill.com.au/ FURTHER DETAILS travel-advisory-policy-covid-19 covid-19updates rus-statement/ healthfirst/
Social distancing enforced at check in/check out Cashless payments for ancillary payments CHECK IN/OUT Access to sanitiser Contactless check in
Social distancing enforced Social distancing signage PUBLIC AREAS Sanitiser stations Regular sanitising of high touch items, i.e. elevators
Disinfectant wipes or sanitiser in rooms Online compendiums ROOMS Declutter unnecessary amenities Additional cleaning of high touch items Deep clean post stay
Online menu ROOM SERVICE Contactless delivery
Reinforced food safety standards N/A FOOD & BEVERAGE Social distancing in restaurants and bars N/A
Hospital grade cleaning products used throughout Staff training and education program GENERAL Dedicated team overseeing all hotels in group Medical Assistance Program
DISCLAIMER: Information has been provided by each hotel chain listed. The information should be used as a guide only and can change at any time. Current as at 22 Jun 20. | 4 HOTEL CHAIN COVID-19 SAFETY POLICIES
QUEST APARTMENT STAMFORD HOTEL HOTELS AND RESORTS STAYWELL TFE HOTELS
Adina Apartment Hotels, Vibe Hotels, Travelodge Hotels, Park Regis, Leisure Inn BACK TO INDEX Rendezvous Hotels, TFE Hotels Collection
PROGRAM NAME Stay Safe Stamford Safe Stay Well A Stay Well Measure TFE Clean Touch
https://www.questapartments.com. https://www.stamford.com.au/ https://www.staywellgroup.com/ https://www.tfehotels.com/en/ FURTHER DETAILS au/yourstay stamfordsafe covid-19-guest-communication/ about/clean-touch/
Social distancing enforced at check in/check out Cashless payments for ancillary payments CHECK IN/OUT Access to sanitiser Contactless check in
Social distancing enforced Social distancing signage PUBLIC AREAS Sanitiser stations Regular sanitising of high touch items, i.e. elevators
Disinfectant wipes or sanitiser in rooms Online compendiums ROOMS Declutter unnecessary amenities Additional cleaning of high touch items Deep clean post stay
Online menu ROOM SERVICE Contactless delivery
Reinforced food safety standards N/A FOOD & BEVERAGE Social distancing in restaurants and bars N/A
Hospital grade cleaning products used throughout Staff training and education program GENERAL Dedicated team overseeing all hotels in group Medical Assistance Program
DISCLAIMER: Information has been provided by each hotel chain listed. The information should be used as a guide only and can change at any time. Current as at 22 Jun 20. | 5 HOTEL CHAIN COVID-19 SAFETY POLICIES
WYNDHAM HOTELS & RESORTS
Wyndham, Ramada by Wyndham, BACK TO INDEX Ramada Encore, TRYP by Wyndham
PROGRAM NAME Count on Us
FURTHER DETAILS wyndhamhotels.link/countonus
Social distancing enforced at check in/check out Cashless payments for ancillary payments CHECK IN/OUT Access to sanitiser Contactless check in
Social distancing enforced Social distancing signage PUBLIC AREAS Sanitiser stations Regular sanitising of high touch items, i.e. elevators
Disinfectant wipes or sanitiser in rooms Online compendiums ROOMS Declutter unnecessary amenities Additional cleaning of high touch items Deep clean post stay
Online menu ROOM SERVICE Contactless delivery
Reinforced food safety standards FOOD & BEVERAGE Social distancing in restaurants and bars
Hospital grade cleaning products used throughout Staff training and education program GENERAL Dedicated team overseeing all hotels in group Medical Assistance Program
DISCLAIMER: Information has been provided by each hotel chain listed. The information should be used as a guide only and can change at any time. Current as at 22 Jun 20. | 6