Experiences with Good Governance in a sport federation – do´s and don´ts

„EHF Best Practice and Dilemmas 1991 – 2013“Helmut HÖRITSCH / EHF Office Senior Manager Management Board Member Business Group Education/ Development EHF CAN Coordinator Presentation Overview:

1.EHF Structure and Tasks in brief

2. Best Practice and “Dilemmas”

3. Code of Conduct

4. Recommendations

www.eurohandball.com

EHF Champions League – EHF „Flagship“ Club Event EHF EUROs – EHF „Flagship“ National Team Events 2010 EHF Men‘s EURO – Thank you, AUSTRIA ! Thank you, GRAZ ! EHF Tasks Internal /External Administration/Management

Competition Bylaws, Officiating & Cycle, Regulations Calendar & Format, National Teams, Clubs Game Development, Education & Research & Facilities Further Training Event Management Daily Business TV & Media Marketing Cooperation with Vision, Partners and Mission & Stakeholders Strategies EHF Best Practice 1992 – up to now Set-up of a competent and efficient EHF Office structure - increase from 3 – 55 full-time employees from 17 nations 1992 – up to now Set-up and amendments to EHF Statutes EHF Rules of Procedure EHF Legal Regulations EHF Code of Conduct

EHF Competition Regulations (EURO, EURO Quali, YAC ECh, EC, CL, Beach Handball)

EHF Transfer Regulations EHF Anti-Doping Unit

EHF Manuals and Application/Bidding Documents

EHF Grassroots Activities - From Mini- to Wheelchair and Beach Handball EHF Development Aid Programmes http://www.eurohandball.com/article/016456/Growing+handball+in+Europe

1. Short Term Project Support

2. FOSTER Programme

3. SMART Programme

4. Infrastructure Support Programme (ISP) EHF CAN Educational Services Referee-, Delegate-, Coaching Courses / Lecturer System / e-learning Documentation Centre / Web Portal

http://activities.eurohandball.com EHF Family Portal / Username - Password EHF Development Partners - Suppliers

Cooperation with European Association Cooperation on Technical Level – - „Real time“ Video Observer Programme + Online Platform - Digital Scoresheet Handball (Video Matchreport) - Teaching Material – Digital Rulebook

Ref Analysis – Qualitative Analysis – Instant Replay

EHF Coaching Convention and Coaching Licensing EHF Social Media – Enhancing the Community EHF Best Practice - Milestones 1998 – Change of the „Look“ of the Game From a „Gym“ Sport to a modern TV/Media/Spectator Sport + Hall Set-up/Utilization /Flooring Concept

The Future – Handball in Football Arenas? EHF Best Practice - Milestones

2004 –„Fair Play Image“ Campaign at EHF EUROs by introducing

Fair Play Commitment by the EHF Officials Fair Play Commitment by the Team Officials

Fair Play Video Screen Message by the Team Captain Fair Play Message by the Public Address Announcer

EURO Flag Presentation/EURO Anthem Welcome Corridor Kids („high-five“ with all the stars during line-up) National Flag Mascots on-court ( between the refs and the teams) Pre-/Post Match Line-up + Shakehands+ Best Player Award

EHF / Handball related Incidents / Crises / Dilemmas Club Competition Incidents

1990ies

- Balkanian War / bombs on Zagreb – all EHF competition matches had to be moved out of CRO

- Men’s Champions League match Zagreb – Belgrade/ fan brawls on the stands – throw off delay 2 hrs.

- Men’s Champions League final Zagreb – Barcelona/ scandel during visit of Royal Family Member ESP

- Women’s Champions League match Hypo NÖ – Skopje/Hypo NÖ coach Prokop knocked down on court

2000 - 2012

- 2010 Men’s in GRE vs. SRB club / fan brawls

- 2010 EHF Women’s Champions League / Hypo NÖ – Metz / Hypo NÖ coach Prokop stops player on court during fast break

- 2012 EHF Women’s Champions League / Podgorica – Metz / Metz coach attacked by fan during the match

National Team Competition Incidents

2000 - EHF Men’s EURO in CRO – 30 people injured after fan brawls during the 5/6 placement match CRO – SLO (Olympic qualifyer) inside and outside the hall

2002 - EHF Men’s EURO in SWE (Jönköping) at CRO-SRB – fireworks battle

2012 - EHF Men’s EURO in SRB (Novi Sad) after CRO – FRA / CRO fans stopped and attacked by SRB hooligans on the highway

- EHF Men’s EURO in SRB (Belgrade) at the semi-final CRO – SRB / coin throw by spectator caused eye injury of SRB player Sesum

Best Practice Crisis Management 1993 - EHF EURO Qualifier CYP – TUR on Cyprus / Political intervention by TUR government / 1st sport event CYP – TUR after CYP crisis / Tank and helicopter escort for team bus / excellent crisis management by EHF

2004 - EHF Men’s EURO in SLO / bilateral agreement SLO – CRO government / «Bad Blue Boys Zagreb» fans stopped at SLO border – 3 security rings around Tivoli hall in with police horsemen

2009 EHF Dilemma – Manipulation allegations

• Attention from media on manipulation attempts in EHF competitions • Allegations of possible corruption, fraud and unfairness in EHF competitions • Complaints from coaches and players of manipulations, corruption and unfairness in handball • Leading to lack of trust among referees, coaches, players, 1. The risks involved

• Legal risk - response from law & enforcement authorities • Claims for damages and financial loss • Lack of sponsor support • Lack of trust among spectators, players, coaches, team leaders, referees and other stakeholders • Financial losses • Bad reputation for all representatives at the management level • Unfairness in games resulting in wrong decisions and outcome of games 2. EHF Integrity

EHF can not accept Principlesunfairness in handball or suspicion of such.

It is unacceptable for representatives of any National Federation or club to offer or give any undue advantages to any EHF referee before, during or after games – or in any way trying to influence the referees.

It is equivalently unacceptable for any EHF referee to ask for or accept, any offer or undue advantages before, during or after games. EHF has a clear standpoint against any attempt to manipulate games and will take necessary actions to prevent manipulation.

Any allegation of such will immediately result in an investigation and sanctions according to the EHF rules and regulations, if the investigation gives reason for sanctions. 3. The EHF Integrity 1. Integrity strategyProgramme – Bylaws, Regulations, Rules of Procedures, Legal management, etc.

2. Compliance programme – The EHF Code of Conduct 3. Risk assessments and risk control 4. Dilemma training 5. Investigation of possible manipulations attempts 6. Communication and reporting - findings and results Theoretical possibility - ethical hotline and/or EHF CODE OF CONDUCT (article EHF Officials1) must • consider loyalty to the game of handball and to the EHF as superior to loyalty to persons or personal interest, • uphold the bylaws and regulations of the EHF and never be a party to their evasion, • support their fellow officials and all EHF personnel, • make no individual promises of any kind likely to interfere with the normal and official work of the EHF, • engage in no business with third parties, either directly or indirectly, in a way which is not consistent with EHF duties and principles, • report corruption wherever discovered. EHF CODE OF CONDUCT (article 2) part I

EHF officials are not to discriminate in any way by the dispensation of special favours or privileges to anyone whether for remuneration, gifts, favours, special treatment or any other such motivation.

EHF officials are not to accept, either for themselves or their families, favours or benefits under circumstances that might be construed as having an influence on the performance of their duties.

EHF officials are to avoid personal relations with persons or organisations which may impair, or seem to impair, the impartial fulfilment of their duties.

EHF CODE OF CONDUCT (article 2) part II

EHF officials must not, directly or indirectly accept offers on bribes, kickbacks, or other payments of money or anything of value respectively retain such information for the purpose of wrongfully giving undue advantages in connection with a match or a match result.

EHF Officials are obliged to immediately report any observations in connection with and violations of basic principles of sportsmanlike conduct, fair play or the Code of Conduct at hand to the EHF. EHF CODE OF CONDUCT

With the signature below the signing EHF official acknowledges that the EHF Code of Conduct and the related penalties for violations are understood and confirmed.

By signing below, I affirm that I have read and agree to abide by the Code of Conduct. I thus honour the letter and spirit of this Agreement.

THE SUBMISSION OF THIS DOCUMENT CONSTITUTES AN INTEGRATED PART OF A VALID REGISTRATION FOR THE SEASON 20../20..

EHF Official: Function/Nation :

Date: EHF Official’s Signature: EHF CODE OF CONDUCT – Different versions for

Clubs National Teams EHF Commission Members EHF Office Members EHF Officials (referees, delegates) Individual Events 5. Ethics

How do you navigate when it comes to questions of ethics and moral?

What is your decision based on? • Duty? • Consequences? • Benefits? Basic ethical principles:

• Parity principle (equal cases to be handled equally)

• Publicity principle (everything you do should stand public scrutiny) How to navigate in ethical questions? EHF Recommendations Important issues for „Good Governance“ in Sport Federations

- New „leadership“ - internal and external „strategic thinking“

- Overall view on the various levels of administration/management

- Building-up a professional and competent staff crew at the office

- Improving efficiency by means of innovations and technology

- Motivation/pro-active attitude to cope with future challenges

- Openmindedness, integrity and transparency

- Enhancing the community (Social media, CSR, New partners, etc.)

THANK YOU VERY MUCH FOR YOUR KIND ATTENTION !