Sunshine Coast Housing and Homelessness Directory 2021

Sunshine Coast Housing and Homelessness Directory 2021 A HELPING COLOUR HAND CODING The Sunshine Coast Housing and Homelessness HOW TO USE THIS DIRECTORY Directory has been developed by council in Each section in this directory offers a unique service. partnership with the Sunshine Coast Housing Sections are colour coded by the types listed below: and Homelessness Network. This directory provides information on organisations that Emergency Relief provide support services to those in need and who are experiencing homelessness. Housing and Accommodation Support Services To access this directory online visit www.sunshinecoast.qld.gov.au Housing and Accommodation Providers

Please note: Every attempt has been made to ensure the information contained within this guide is correct at the time of Community Programs printing. The product, services and information given are subject to change or withdrawal without notice at any time. Inclusion or exclusion is not to be construed as endorsement of a particular Community and Neighbourhood Centres operation. The publisher, Sunshine Coast Council, expressly disclaims any liability to any entity for loss, costs or damages of whatsoever nature arising out of or connected with its reliance Healthcare on the contents of this publication. All material is subject to copyright. This directory is not an exhaustive list of housing and homelessness resources in the region but it is the most Online Services comprehensive. Edition 3, Published August 2021.

Emergency Mental Health Contacts

CONTENTS Sunshine Coast CONTENTS Sunshine Coast Council Short-term Supported Accommodation and Emergency Relief Domestic and Family Violence (DFV) The Salvation Army ...... 8 Shelter Kyabra Community Association �� 30 Integrated Family and Youth Service (IFYS) �� 9 Maroochydore Youth Shelter St Vincent de Paul Society �� 10 Integrated Family and Youth Service Ltd (IFYS) �� 32 Capsite Rescue Inc. ��11 Community Housing Coast2Bay Housing Group �� 33 Supported Accommodation (Families)

Housing and Homelessness Directory 2021 Youturn Youth Support �� 12 The Salvation Army ...... 34 Suncoast Christian Care �� 13 Affordable Housing Program Caloundra Community Centre �� 14 Churches of Christ Housing Services Ltd �� 35 Housing and Homelessness Directory Gateway Care Food Centre and Cafe Gateway Care Limited 15 Maleny Transitional Women’s House �� 36 LifeCARE ��16 Supported Accommodation and Life Skills Program Maleny Neighbourhood Centre �� 17 Lily House �� 37 The Shack Community Centre �� 18 Najidah SunnyKids �� 38 Glass House Mountains Neighbourhood Centre ��19 Sonshine Sanctuary Housing and Accommodation Support Services Sonshine Sanctuary Association Inc. �� 39 Specialist Homelessness Service Homeless Hotline Queensland Government ��20 Youturn Youth Support �� 40 Suncoast Community Legal Service Queensland Statewide Caloundra House Supported Tenancy Advice and Referral Service (QSTARS) ��21 Accomodation Civitas Group �� 41 RentConnect Queensland Government ��22

Noosa Social Services Hub Noosa Council ��24 Community Programs Community Living Program Supported Care ��25 One Roof Program Maroochy Neighbourhood Centre Inc..... 42 Housing and Accommodation Providers Money Matters Youturn Youth Support �� 43 Friday Night Burgers, Nambour Anglican Parish �� 44

2020 Housing Service Centre Queensland Department of

Cornerstone Mobile Youth Homelessness, Communities, Housing and Digital Economy �� 26 St Vincent de Paul Society . �� 45 Transitional and Long-term Housing Doorways Case Work The Salvation Army �� 44 St Vincent de Paul Society �� 26 Coastal Supports National Psychosocial Transitional Housing Program 4 Program Openminds �� 46 5 Integrated Family and Youth Service Ltd (IFYS) ��29

CONTENTS Sunshine Coast CONTENTS

Community Programs (cont) Healthcare Sunny Street Outreach ��70 The Daily Bread Suncoast Christiam Care ��47 Sunny Street Maroochydore Centre ��71 Individual Recovery Support Program Steps Community Services ��48 Online Services School Pantry Suncoast Chrostiam Care ��50

Housing and Homelessness Directory 202B Community Breakfast HTK Church ��51 Ask Izzy ��72 Homeless Health Outreach Team (HHOT) ��52 OnePlace Community Services Directory ��73 Free Laundry Service and Conversation Orange Sky Australia ��53 Emergency Mental Health Contacts Street Outreach Rosies Friends on the Street ��54 Headspace ��74 Better Together Housing Relationships Australia ��74 Sundale and Coast2Bay Housing Group ��55 Queensland Health Mental Health Contact and Resources � 74 Keys to Early Intervention in Homelessness Service (KEIHS) Mensline Australia ��75 Kyabra Community Association ��56 Kids Helpline ��75 Care and Housing for the Aged (ACHA) �� 58 Beyond Blue ��75 Homelessness Support Services Emergency Assistance ��76 Department of Veterans’ Affairs �� 59 Lifeline ��76 Veterans and Families Counselling Open Arms �� 60 Suicide Call Back Service ��76

Community and Neighbourhood Centres

Glass House Mountains Neighbourhood Centre ��62 Nambour Community Centre ��63 The Shack Community Centre ��64 Caloundra Community Centre ��65 Maleny Neighbourhood Centre ��66 Maroochy Neighbourhood Centre ��67 6 Mooloolah Neighbourhood Centre ��68 7 Morris House Neighbourhood Centre ��69 EMERGENCY RELIEF 9

Wed and Thurs (9am – 4pm). Wed Call IFYS on 07 5438 3000 to make Call IFYS

Sunshine Coast Local Government Area Sunshine Coast Local Government

N/A. Location also stocks Urban Angel frozen meals. meals. Urban Angel frozen also stocks Location By appointment only IFYS Emergency Relief Emergency IFYS can assist with Program management, referral debt budgeting, specialty to Thursday available. services,some brokerage afternoons from 1-4pm an “Open Pantry” is available once per month. clients which can be accessed by www.ifys.com.au [email protected] [email protected] 07 5438 3000 Cost: Access and referral: an appointment with the ER Case Worker Service areas: Service days and times: • Eligibility: Sunshine Coast residents SUNSHINE COAST COAST SUNSHINE Family and Integrated Service Ltd (IFYS) Youth Qld 4558 Maroochydore, Street, 108 Parker W E T Service description: •

Varies across locations. The Salvos Salvos The across locations. Varies Self referral.

Sunshine Coast.

N/A.

Centres in Caloundra, Maroochydore, Maroochydore, Centres in Caloundra, Coolum and Noosa. Nambour, Line first Assessment Phone the Salvos (1300 371 288) who will then direct the relief emergency caller to the closest location. Emergency relief Emergency singles for is available distress. and families in financial assistance towards groceries, Aid includes transportpetrol, clothing, and medication. www.salvos.org.au 1300 371 288 Service days and times: (9am-5pm). Assessment Line (1300 371 288) is open Mon-Fri Cost: Access and referral: Service areas: Eligibility: Telephone assessment required; current Eligibility: Telephone required. income statement • • • Service description: • Centres across the Sunshine Coast Centres across the Sunshine W T SUNSHINE COAST COAST SUNSHINE The Salvation Army RELIEF EMERGENCY EMERGENCY

SunshineSunshine CoastCoast Council Housing Housing and Homelessness and Homelessness Directory Directory 2021 2020 8 EMERGENCY RELIEF 11

Weekends and Public Holidays Holidays and Public Weekends N/A.

Coolum, Nambour, Maroochydore, Maroochydore, Coolum, Nambour,

Free. www.campsiterescue.org Campsite Rescue is an outreach charity providing providing charity is an outreach Campsite Rescue tents to toiletries and bedding clothes, groceries, shelter or living in carspeople sleeping without for Coast. around the Sunshine locations several 0424 424 842 [email protected] SUNSHINE COAST COAST SUNSHINE Rescue Inc. Campsite QLD 4573 1411, Coolum Beach, PO Box W: T: E: Service description: • Cost: Access and referral: Service areas: and Noosa Kawana Service days and times:

Contact your local centre Contact your

Attend Support Centre and 07 5449 9980 07 5459 5202 07 5443 1946 07 5438 9660

Sunshine Coast.

N/A.

Emergency relief Emergency singles in financial families and for kindness. ear and with a friendly distress provided furniture, petrol clothing, food, include Aid may medical and and assistance with utility, vouchers expenses. school www.vinnies.org.au Service days and times: hours operating and appointments. for Access and referral: ofbring a copy Centrelink Income Statement. your Service areas: Cost: • Service description: • Maroochydore Nambour Noosa/Tewantin Centres across the Sunshine Coast Centres across the Sunshine W Caloundra SUNSHINE COAST COAST SUNSHINE de Paul Society St Vincent RELIEF EMERGENCY EMERGENCY

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Mon-Fri (9am-3pm) Mon-Fri

Grocery Store: Lifetime Membership Lifetime $2. 0439 000 703 Client must provide Centrelink income statement for for Centrelink income statement provide Client must appointments. The Suncoast Care Grocery Suncoast low cost and The Store provides members. Coast community free groceries to Sunshine Relief Emergency food (ER) appointments for appointment by and Thursdays assistance Wednesday between 9.30am – 12.30pm (07) 5441 4877 www.suncoastchristiancare.com.au SUNSHINE COAST COAST SUNSHINE • Suncoast Christian Care Suncoast Qld 4560 24-32 Howard St, Nambour W T: M: Service description: • • Cost: Service areas and times: appointment (9.30am-12.30pm) by ER: Wed-Thurs

Mon, Tue & Thurs (9am-2pm) Mon, Tue

Self-referral or via agency Sunshine Coast-Noosa

N/A.

licensing, educational and short-term educational licensing, accommodation. Initial assessment to determine needs as emergency assist with items such may Youturn prescription medication, groceryfood/ IGA vouchers, www.youturn.org.au 07 5442 4277 Service days and times: appointment by Cost: Access and referral: Service areas: Service description: • • 12-14 Ernest Street, Tewantin Qld 4565 12-14 Ernest Street, Tewantin W T Youturn Youth Support Youth Youturn SUNSHINE COAST COAST SUNSHINE RELIEF EMERGENCY EMERGENCY

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Tue to Fri 9am to 4pm and to Fri Tue Self referral.

Caloundra. All Centrelink and Health Care Card holders, Once only payment of payment Once only $5 membership fee. Emergency food relieffood Emergency services Low Cost Grocery Hub. Outlet and Community www.gatewaycare.org.au www.gatewaycare.org.au 07 5458 6888 Cost: Access and referral: Eligibility: low Income families. Service areas: Service days and times: 9am to noon. Sat CALOUNDRA Gateway Care Food Centre and Cafe Care Food Centre Gateway Gateway Care Limited Qld 4551 West 11 Helen Street, Caloundra W T Service description: • •

Tues and Fri morning by and Fri Tues

Self referral. Sunshine Coast.

N/A. Emergency relief Emergency to singles and families is available their bills in financial distress who pay to are unable risk of imminent or at bills. to pay being unable vouchers. Food www.calcomm.org.au 07 5491 4000 Service days and times: appointment only. Cost: Access and referral: Service areas: CALOUNDRA relief worker, proofrelief of worker, a current bill required along with appointment. at Centrelink Income Statement • the emergency an appointment with Eligibility: Phone for Service description: • W T Caloundra Community Centre Caloundra Qld 4551 58A Queen Street, Caloundra, RELIEF EMERGENCY EMERGENCY

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Mon-Fri (9am-12pm) Mon-Fri

Mon to Fri (10am-12pm) Mon to Fri

Self referral. N/A Glass House Mountains and surrounds Maleny and surrounds Maleny

N/A. Free Volunteer know you would like some help. The Volunteer Volunteer The some help. would like know you Volunteer through the Centre Computer mentoring booked Relief fill out an “Emergency will sit down and help you as family and your to ensure we can get you Form” as possible. assistance much Emergency relief Emergency to singles & families in is available Proof bills. financial distress who to pay are unable of If are short you of and your you and things to keep food a currentbills required along with Centrelink Income can Neighbourhood Centre Maleny warmfamily or dry, Referrals. Statement help. through the Centre booked counselling Free to our front counter please let a come you When www.malenync.org.au [email protected] 07 5499 9345 [email protected] 07 5438 7000 Cost: Access and referral: Service areas: Service days and times: Cost: Access and referral: Service areas: Service days and times: • GLASS HOUSE GLASS MALENY Mountains Glass House Centre Neighbourhood Maleny Centre Neighbourhood 17 Bicentenary Qld 4552 Maleny Lane, 4518 Qld Mountains, Street, Glass House 1 Ryan W E E T T Service description: Service description: • • • •

Tue to Fri 10am-2pm. to Fri Tue

Clients referred other agencies by Maroochydore.

N/A. Coast residents Other services pantry, a community include op shop and tea room. courses budgeting programs include Community LifeCARE provides crisis support provides LifeCARE Sunshine for 07 5443 8306 www.lifechurchsc.com.au [email protected]

Service days and times: Cost: Access and referral: and homewares. free clothing receive may Service areas: MAROOCHYDORE • • • E T Service description: Working to Impact the Nations Inc. to Working Headlands Qld 4572 Alexandra Road Shop 9/125 Sugar W LifeCARE RELIEF EMERGENCY EMERGENCY

SunshineSunshine CoastCoast Council Housing Housing and Homelessness and Homelessness Directory Directory 2021 2020 16 EMERGENCY RELIEF Sunshine Coast EMERGENCY RELIEF SUNSHINE COAST GLASS HOUSE The Shack Community Centre Glass House Mountains 19 Price Street, Nambour, Qld 4560 Neighbourhood Centre 1 Ryan Street, Glass House Mountains, Qld 4518 Housing and Homelessness Directory 2021 W www.theshackcommunitycentre.com.au T 07 5441 5928 E [email protected] Service description: T 07 5438 7000 • Drop in centre, providing life essentials in the form Service description: of meals, showers, some clothing and referrals. • Emergency relief is available to singles & families in Visiting services include: financial distress who are unable to pay bills. Proof of • Sunny Street Outreach bills required along with a current Centrelink Income • HHOT Statement Referrals. • Orange Sky Laundry • Free counselling booked through the Centre

Eligibility: Anyone in need of support. • Computer mentoring booked through the Centre Community activities

Cost: Donations are welcome Access and referral: Self referral during opening times and inquiries via phone. Service areas: Sunshine Coast focus on the Hinterland. Cost: N/A. Service days and times: Mon, Wed & Fri 7.00am-2.00pm) Access and referral: Self referral.

Tues & Thurs (7am-8.30am) Quota Park Breakfast. Closed all Service areas: Glass House Mountains and surrounds public holidays. Service days and times: Mon-Fri (9am-12pm)

18 19 HOUSING AND ACCOMMODATION SUPPORT SERVICES Sunshine Coast HOUSING AND ACCOMMODATION SUPPORT SERVICES SUNSHINE COAST SUNSHINE COAST Homeless Hotline Suncoast Community Legal Service Queensland Government Hotline Queensland Statewide Tenancy Advice and Referral Service (QSTARS) Housing and Homelessness Directory 2021 T 1800 474 753 Freecall 170 Horton Parade, Maroochydore, Qld 4558 Service description: W www.qstars.org.au • Homeless Hotline is a phone information and referral T 1300 744 263 service for people who are experiencing homelessness QSTARS can assist with: or are at risk of homelessness. • Advice and assistance to understand tenancy • This is a confidential service that can provide information rights and responsibilities. about where people can find support, accommodation, • Support to resolve tenancy issues. meals or showers. • Advocacy support to talk to lessors and/ or agents. • Help with the completion of tenancy forms. • Help to attend or prepare for a QCAT tenancy tribunal hearing. • Referral to other services if needed.

Cost: Free. Calls to the Hotline are charged at applicable rates Access and referral information: Self referral Call Advice Line on 1300 744 263.

Service areas: Sunshine Coast. Service areas: Sunshine Coast. Service days and times: 24 hours a day, 7 days a week. Service days and times: Monday to Friday 9am – 5pm.

20 21 HOUSING AND ACCOMMODATION SUPPORT SERVICES Sunshine Coast HOUSING AND ACCOMMODATION SUPPORT SERVICES Sunshine Coast Council SUNSHINE COAST SUNSHINE COAST RentConnect RentConnect – Queensland Government (cont.) Queensland Government • How to make a good impression on applications. • Accessing financial assistance offered by the 12 First Avenue, Maroochydore, Qld 4558 Housing and Homelessness Directory 2021 Department of Housing and Public Works, such PO Pox 99, Maroochydore, Qld 4558 as a bond loan or rental grant. W www.qld.gov.au/housing • Linking clients to community services and real Housing and Homelessness Directory T 07 5352 7333 estate agents. • Assisting capable tenants to overcome short-term Helping Queenslanders to find, secure and sustain a home tenancy problems and strengthening their skills to to rent in the private market. maintain their private rental home. Helps people who are able to manage a tenancy Eligibility: To receive one-on-one assistance from but who are struggling to access the private rental RentConnect, a client needs to: market due to non-financial barriers, such as: • Meet income requirements for eligibility or be leaving • Limited rental history. social housing. • A lack of skills, knowledge or understanding of how • Be facing non-financial barriers to renting in the private the private rental market works. market and be able to successfully manage a private • A lack of documents required for private rental rental tenancy. applications.

Working together with clients to identify what type of N/A. assistance they may need and can include information on: Cost: Access and referral: To make an appointment • How to find a suitable rental home. 2020 contact a RentConnect Officer. • How the rental application process works. Service areas: Sunshine Coast. • Preparing a rental application and organising paperwork. Service days and times: Mon-Fri (8.30am-4.30pm).

22 23 HOUSING AND ACCOMMODATION SUPPORT SERVICES Sunshine Coast HOUSING AND ACCOMMODATION SUPPORT SERVICES Sunshine Coast Council SUNSHINE COAST SUNSHINE COAST Noosa Social Services Hub Community Living Program Noosa Council Supported Care Tait-Duke Community Cottage, Earl Street, Tewantin Qld 4565 3/723 Sandgate Road, Clayfield Qld 4011 Housing and Homelessness Directory 2021

W www.noosa.qld.gov.au W: www.supported.care T 07 5329 6500 T: 07 3189 4877 Housing and Homelessness Directory Service description: Supported Care provide tailored NDIS supports to facilitate a person’s independence in the community. Services include: • The Noosa Social Services Hub is a one-stop shop for a range of services for people experiencing homelessness • Supported Independent Living or at risk of homelessness, and for community members • Social and Transitional Housing who may face barriers to accessing social services. • Medium-Term Accommodation • Short-Term Accommodation • Social and Community Participation

Linking with accommodation networks to source appropriate medium and long-term accommodation solutions with the level of supports funded to the individual by the NDIA.

Supported Care have experience providing services to people experiencing psychosocial disability, individuals with an acquired brain injury, and people with impairments in their cognition and/or capacity. 2020

Cost: Free. Cost: Support services primarily funded through NDIS in Access and referral: Check Hub dates and services accordance with the NDIS Price Guide. Personal contribution provided on the website. to rent/utilities for accommodation support packages varies. 24 Service days and times: Every 2nd Tuesday 9am – 12pm. Service days and times: Mon- Fri (9am-5pm) 25 HOUSING AND ACCOMMODATION PROVIDERS Sunshine Coast HOUSING AND ACCOMMODATION PROVIDERS

Housing Service Centre Department of Communities, SUNSHINE COAST Housing and Digital nEconomy (cont.) Housing Service Centre

Department of Communities, Housing Cost: No cost for service and referrals, Public Housing and Digital Economy rental charges are determined by household income. Housing and Homelessness Directory 2021 Access and referral: Housing Applications can be Ground Floor, Mike Ahern Centre,12 First Avenue, submitted in person, by mail or email. Maroochydore, Qld 4558 Service areas: Sunshine Coast and Gympie. Service days and times: Mon, Tues, Thurs and W www.qld.gov.au/housing Fri (8.30am-4.30pm) Wed (9.30am-4.30pm). E [email protected] T 07 5352 7333 Service description:

• Social Housing delivery, including tenancy and property management. • Private Rental Assistance, such as bond loans and Rental Grants. • Referral pathway for Community Housing Providers offering transitional housing, longer term housing and affordable housing options.

Eligibility: Australian citizenship or permanent residency, Queensland residency, income and asset limits apply and

a demonstrated need for assistance.

26 27 HOUSING AND ACCOMMODATION PROVIDERS Sunshine Coast HOUSING AND ACCOMMODATION PROVIDERS SUNSHINE COAST SUNSHINE COAST Transitional and Long Term Housing Transitional Housing Program St Vincent de Paul Society Integrated Family and Youth Service Ltd 12A Rigby Street, Nambour, Qld 4560 (IFYS) Housing and Homelessness Directory 2021 W www.vinnies.org.au 108 Parker Street, Maroochydore Qld 4558 T 07 5459 5212 W www.ifys.com.au Service description: T 07 5438 3000 • Offering fully furnished transitional accommodation in Service description: Parrearra; and • Short-term housing for young people and their children • Long term housing consisting of unfurnished one and between the ages of 16-25 years. two bedroom units in Nambour.

Eligibility: Community housing provider.

Cost: • Transitional – rent charged at 28% of income • Long term – rent charged at 25% of income • Four weeks bond and two weeks rent in advance is payable at commencement of the tenancy. Cost: Rent is calculated on a percentage of the Access and referral: All referrals must come through family’s income the Department of Communities, Housing and Digital Referrals Monday to Friday on Economy. Access and referral: 07 5438 3000

Service areas: Sunshine Coast. Service days and times: Mon-Fri (8.30am-4.30pm). Service days and times: Mon-Tues (8.30am-4.30pm). Housing and Accommodation providers. Wed-Fri (8.30am-1.30pm). Category:

28 29 HOUSING AND ACCOMMODATION PROVIDERS Sunshine Coast HOUSING AND ACCOMMODATION PROVIDERS NAMBOUR NAMBOUR Short-Term Supported Eligibility: Women and children experiencing DFV. Adults and Families experiencing homelessness. Accommodation and Domestic and Family Violence (DFV) Shelter Housing and Homelessness Directory 2021 Kyabra Community Association 28 Price St, Nambour, Qld 4560

W www.kyabra.org E [email protected] T 07 5441 3837 After Hours ring DV Connect 1800 811 811.

Service description: • Short-term emergency accommodation in a purpose- built domestic and family violence (DFV) shelter for women and children escaping DFV • Short-term mobile outreach support for women and children experiencing DFV • Short-term supported accommodation for families Cost: Rent charged based on income. No fee for support in transitional housing services. People requiring assistance can • Queensland Housing Information Platform (QHIP) Access and referral: apply either in person or by telephone or can be referred

Assessments by another organisation. • No Interest Loan (NILS) Assessments Service days and times: Mon-Fri (9am-4.30pm).

30 31 HOUSING AND ACCOMMODATION PROVIDERS 33

Mon, Tues, Thurs and Mon, Tues,

Referrals Department are through the Sunshine Coast and Moreton Bay. No cost for referral No cost for once housed there are costs but Community housing provider. housing Community Longer term housing. housing. Transitional Affordable related housing stream and other housing projects. www.coast2bay.com.au [email protected] 07 54512900 or Tenants Services: 1300 796 716 07 54512900 or Tenants Eligibility: Community housing – must be on the Housing housing – must Eligibility: Community with the DepartmentRegister of Affordable Housing. housing the NRAS program. for be registered and eligible – must Cost: etc. rent, bond, repairs, for Access and referral: General enquiries as above. of Housing Register. Service areas: Service days and times: (1-4pm). and Wed (9am-4pm) Fri SUNSHINE COAST SUNSHINE Housing Community Housing Group Coast2Bay 2, 55 4 Tower Level Business Centre, Head office: Kon-Tiki QLD 4558 Maroochydore Plaza Pde, W E T Service description: • • • •

24/7 crisis program.

Young people can make a referral a people can make Young

Sunshine Coast.

Board and lodgings is assessed depending on the Board and lodgings is assessed depending The IFYS Maroochydore Youth Shelter is a six-bed crisis Youth Maroochydore IFYS The people on the young program for accommodation offersSunshine Coast. Our program and accommodation people. young eligible centred case management for client www.ifys.com.au www.ifys.com.au [email protected] [email protected] 07 5479 2499 16-25 years who risk of are homeless or at homelessness. Eligibility: Single young people between the ages ofEligibility: Single young Service description: • W E T (IFYS) Qld 4558 Maroochydore, Street, 108 Parker Maroochydore Youth Shelter Youth Maroochydore Ltd Service Youth and Integrated Family by calling 07 5479 2499 7 days a week. 2499 7 days calling 07 5479 by Service areas: Service days and times: client’s income at the time of income at client’s Income is not a barrier intake. to receiving service. Access and referral: Cost: MAROOCHYDORE MAROOCHYDORE PROVIDERS HOUSING ANDHOUSING ACCOMMODATION

SunshineSunshine CoastCoast Council Housing Housing and Homelessness and Homelessness Directory Directory 2021 2020 32 HOUSING AND ACCOMMODATION PROVIDERS 35

Mon-Fri (9.00am-4.00pm). Mon-Fri Referrals received through Referrals received Caloundra.

Affordable is based Housing Program rent calculation Affordable housing offering 66 units in 2, 3 bedroom units. Caloundra region – 1, www.carehousingservices.com.au [email protected] 07 3327 1674 Cost: on 30% of gross income plus 100% of Commonwealth Rent Assistance. Access and referral: Department of Housing and Digital Economy. Communities, Service areas: Service days and times: Affordable Housing Program Housing Affordable Housing Services Ltd Churches of Christ Qld 4069 Kenmore, 508, Housing Services, PO Box W E T Service description: • through DepartmentEligibility: Referrals received of Need to be and Digital Economy. Housing Communities, on the housing register. CALOUNDRA

Mon-Fri (8.30am-4.30pm). Mon-Fri Contact Salvation Army Upfront Contact Salvation

Sunshine Coast.

Rent is calculated on 25% of is calculated Rent income. family’s Temporary supported families for accommodation Temporary risk ofwho homelessness and/or at are experiencing homelessness. www.salvos.org.au 07 5455 5109 Service areas: Service days and times: Cost: Access and referral: on 07 5447 1184. (Assessment Team) Intervention Team T Service description: • 4-6 Maud Street, Nambour, Qld 4565 Qld 4-6 Maud Street, Nambour, W Supported Accommodation Accommodation Supported (Families) The Salvation Army NAMBOUR PROVIDERS HOUSING ANDHOUSING ACCOMMODATION

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Mon-Fri (9am-4pm). Mon-Fri

Self referral or through other

Sunshine Coast. Weekly rental includes food, electricity and internet electricity and food, rental includes Weekly Supported women and young for accommodation violence, and family escaping domestic crisis, in children needing support homeless after drug or alcohol rehab, or pregnant. parenting and domestic In house programs including education violence and family www.lilyhouse.org.au 0429 504 029 Cost: Access and referral: agencies community Service areas: Service days and times: Eligibility: Women and their young children. and their young Eligibility: Women Supported Accommodation Accommodation Supported Skills Program and Life Lily House QLD 4555 310, Palmwoods PO Box W M Service description: • •

Varied. Call and/or leave a Call and/or leave Varied.

To make an appointment contact make To

N/A

[email protected] www.malenync.org.au 0493 110 523 Service days and times: an appointment. message to make Access and referral: House Manager on 0493 110 523 or the Women’s [email protected] Cost: transition housing. This ‘shared living house’ is NOT a women’s a women’s living house’ is NOT ‘shared This transition housing. fleeing domestic violence. women shelter for and their children. Eligibility: Women homelessness, or who are currentlyhomelessness, homeless. short House provides to medium term Women’s Maleny The Service description: temporary provides Neighborhood Centre Maleny The whoand children women risk of at are for accommodation W E: M HINTERLAND House Women’s Transitional Maleny 17 Bicentenary 4552 QLD Maleny Lane, PROVIDERS HOUSING ANDHOUSING ACCOMMODATION

SunshineSunshine CoastCoast Council Housing Housing and Homelessness and Homelessness Directory Directory 2021 2020 36 HOUSING AND ACCOMMODATION PROVIDERS 39

Direct to Sonshine Sanctuary or

Sunshine Coast. DV Connect 1800 811 811 Connect DV Rent contribution chargeable at approx. at chargeable contribution Rent weeks or duration ofweeks or duration need. Provides shortProvides termsupport and crisis accommodation and domestic homeless by made women and children for of regardless violence, family religion or financial race, age, of a maximum for stay commonly Families situation. 12 www.sonshinesanctuary.com [email protected] 07 5476 2785 (or) Cost: Housing Department equivalent. Access and referral: 1800 811 811 DVConnect Service areas: Eligibility: Women and children made homeless by made homeless by and children Eligibility: Women violence. domestic and family Sonshine Sanctuary Sonshine Association Inc. Sonshine Sanctuary Qld 4559 225, Woombye, PO Box W E T After Hours: Service description: • SUNSHINE COAST SUNSHINE

Mon- Fri (8.30am-4.30pm) (8.30am-4.30pm) Mon- Fri

DV Connect and community referral. Connect and community DV

N/A.

Provides crisis supported crisis Provides and support accommodation ofwithin the context where case management strategic with a range of can engage clients supports. Temporary supported women and for accommodation Temporary violence. due to domestic and family homeless children www.sunnykids.org.au [email protected] 07 5479 0394 with 24 hour emergency telephone support.with 24 hour emergency Cost: Access and referral: Service days and times: and family violence. and family Eligibility: Women and children homeless due to domestic and children Eligibility: Women • E T Service description: 49 Price Street, Nambour, Qld 4560 49 Price Street, Nambour, W NAMBOUR Najidah SunnyKids PROVIDERS HOUSING ANDHOUSING ACCOMMODATION

SunshineSunshine CoastCoast Council Housing Housing and Homelessness and Homelessness Directory Directory 2021 2020 38 HOUSING AND ACCOMMODATION PROVIDERS 41

Mon – Fri (9am-5pm) Mon – Fri Direct referral or via Clinical

24/7 onsite staff meals nutritious Healthy GP visits Regular management Medication supportFinancial and clerical with NDIS & other care agencies Close coordination Safe, stable, clean accommodation clean stable, Safe, Full board and lodging at ~80% of Full board and lodging at the disability www.caloundrahouse.com.au • • • • • • Supported those facing varying for accommodation 30 With mental illness. or living with disadvantages rooms consisting of occupancy. single or double Staff residents assistance to our round the clock provide from and charmingin a respectful, caring home away home environment: •

(07) 3517 0166

Cost: support and rent assistance. pension Access and referral: Care Teams Service days and times: Caloundra House Supported Caloundra Civitas Group Accommodation Moffatt Beach 1 Marlua Avenue, W: T: • • CALOUNDRA

The accommodation staff accommodation The are

Vacancies are advertised via QUIP, are advertised via QUIP, Vacancies Caloundra to Noosa.

By personal assessment

referral, both pre and post exit ensures that young referral, young ensures that both pre and post exit people are assisted to sustain accommodation living supportedFully (Caloundra) crisis accommodation Semi-supported accommodation (transitional) Sunshine Coast-Noosa Centre-based support where person young is not in one of programs our accommodation Intervention support, contact and through regular Provides shortProvides term and housing accommodation assistance to support families young people, young through their crisis and/or couples aged 16-25 independent towards move as they housing situation www.youturn.org.au 5442 4277 Service days and times: (8am-4pm). Mon-Fri available Cost: Access and referral: Office or contact our Tewantin Service areas: • • • • T • 12-14 Ernest Street, Tewantin, Qld 4565 12-14 Ernest Street, Tewantin, W SUNSHINE COAST SUNSHINE Service Homelessness Specialist Support Youth Youturn PROVIDERS HOUSING ANDHOUSING ACCOMMODATION

SunshineSunshine CoastCoast Council Housing Housing and Homelessness and Homelessness Directory Directory 2021 2020 40 COMMUNITY PROGRAMS 43

Self-referral or via agency

Sunshine Coast and Noosa N/A. - Realistic payment plans for debts plans for payment - Realistic - Support with creditors situation to discuss your financial rights and your you for - Advocacy Budgeting and money management strategies to people management strategies Budgeting and money of assistance with: and all ages, www.youturn.org.au 07 5442 4277 SUNSHINE COAST SUNSHINE Money Matters Support Youth Youturn Qld 4565 12-14 Ernest Street, Tewantin W T Service description: • Cost: Access and referral: Service areas:

Tues and Thurs evenings 5-6pm. and Thurs evenings Tues Hot Shower, Locker Storage for those Storage for Locker Hot Shower, Just turn Just at up between 4.30-5pm

N/A

www.facebook.com/maroochyneighbourhoodcentre facebook.com/maroochyneighbourhoodcentre 07 5443 6696 the rear of Neighbourhood Centre. the Maroochy Service days and time: Cost: Access and referral: a Tuesday evening, Outdoor phone charging station Outdoor phone charging evening, a Tuesday Orange Sky Laundry Service, Employment/Training SupportOrange Sky Laundry Service, Employment/Training Financial Counselling, 6 weeks on every Hairdressing homelessness, experiencing speaking backgrounds, aged persons. Service aged persons. provides: speaking backgrounds, Street- Doctor/Nurse Sunny Outreach Meals, Community QuIHN DrugMental Health Outreach, and Alcohol Outreach Service homelessness on people experiencing focuses in the disadvantage experience and other persons may that Strait Aboriginal and Torres children, families, community, from non-English people people with a disability, Islanders, S T Service description: 2 Fifth Avenue, Cotton Tree, Qld 4558 Cotton Tree, 2 Fifth Avenue, W SUNSHINE COAST SUNSHINE Program One Roof Centre Inc. Neighbourhood Maroochy PROGRAMS COMMUNITY COMMUNITY

Sunshine Coast Housing and Homelessness Directory 2021 42 COMMUNITY PROGRAMS 45

Mon-Fri (8.30am-4.30pm). Mon-Fri

Please phone.

N/A. Mobile case management supportingMobile case management old’s 16-24-year to obtain and sustain accommodation. www.vinnies.org.au www.vinnies.org.au [email protected] 0408 810 199 Cost: Access and referral: Service days and times: SUNSHINE COAST SUNSHINE Homelessness Youth Mobile Cornerstone de Paul Society St Vincent Shop 1-2, 1 Norval Qld 4558 Court, Maroochydore, W E T Service description: •

Self referral.

Every Fri from 6-7pm. Every Fri

N/A.

Anglican Church / Hall Anglican Church All welcome! Offeringburgers drinks to those in need and hot/cold held in the grounds of Night Feed Nambour Friday www.anglicannambour.com www.anglicannambour.com 07 5441 1018 Access and referral information: Service days and times: Cost: • • • T Service description Nambour Anglican Nambour Anglican Parish 4560 Qld 174-176 Currie Street, Nambour, W NAMBOUR Burgers Friday Night PROGRAMS COMMUNITY COMMUNITY

SunshineSunshine CoastCoast Council Housing Housing and Homelessness and Homelessness Directory Directory 2021 2020 44 COMMUNITY PROGRAMS 47

Monday and Wednesday and Wednesday Monday

Sunshine Coast.

Free. The Daily Bread provides a free three course a free three meal plus Bread provides Daily The tea/coffee children for and cold drink www.suncoastchristiancare.com.au 07 5441 4877 SUNSHINE COAST SUNSHINE The Daily Bread The Daily Care Suncoast Christian St, Nambour Qld 4560 Hall, 10 Sydney Lutheran Church W T Service description: • Cost: Service areas: Service days and times: 4pm to 6pm

Mon to Fri 8:30am- 4:30pm Mon to Fri

Sunshine Coast and Gympie regions.

N/A. The Coastal Supports Coastal The 1:1 community provides program based support mental with severe to people living goals their recovery illness to achieve serviceCoastal Supports delivery to aims to improve people whose mental health is affecting their day-to-day support and life, funding. NDIS those who for are ineligible www.openminds.org.au [email protected] 07 5348 9100 • Service description: • W E T National Psychosocial Program National Psychosocial Openminds 4558 QLD 1B – 30 Maud Street Maroochydore SUNSHINE COAST SUNSHINE Supports Coastal Service areas: Service days and times: Access and referral information: Please contact our office or email us on 07 5348 9100 a [email protected] for form. Cost: PROGRAMS COMMUNITY COMMUNITY

SunshineSunshine CoastCoast Council Housing Housing and Homelessness and Homelessness Directory Directory 2021 2020 46 COMMUNITY PROGRAMS 49

Mon to Fri 8.30am- 4.30pm. Mon to Fri Sunshine Coast and Gympie regions. Sunshine Coast and Gympie

Free. Assistance to develop daily independent living skills living skills independent daily to develop Assistance cooking. as shopping and such Support transport to access public to confidently independence. facilitate goals and needs. recovery Support to achieve SUNSHINE COAST SUNSHINE • • • Cost: Access and referral information: Referrals Hospital and be from Sunshine Coast must Health Services, Health and Addiction Services. Mental Service areas: Service days and times:

to support activities to meet participants’ needs. Support accommodation. to access suitable Supporting and education. to employment pathways Health and wellness support, maintaining including living. healthy Delivers non–clinical psychosocial support psychosocial non–clinical Delivers on a one-on-one basis. experiencing individuals aged 18 years over and For mental illness. severe including Connects individuals to their community 12 months. group based peer support over program designed Is a wrap-around, non-clinical The Individual Recovery Support Recovery Individual The Program (IRSP) support individual provides people living with for a mental health condition. www.stepsgroup.com.au www.stepsgroup.com.au 07 5409 9000 Types ofTypes support offered IRSP include: by • • • • • • • T Service description: • 78 Duporth Avenue, Maroochydore Qld 4558 Maroochydore 78 Duporth Avenue, W SUNSHINE COAST SUNSHINE Program Recovery Support Individual Services Steps Community PROGRAMS COMMUNITY COMMUNITY

SunshineSunshine CoastCoast Council Housing Housing and Homelessness and Homelessness Directory Directory 2021 2020 48

COMMUNITY PROGRAMS Sunshine Coast COMMUNITY PROGRAMS Sunshine Coast Council SUNSHINE COAST SUNSHINE COAST School Pantry Community Breakfast Suncoast Christian Care HTK Church

Housing and Homelessness Directory 2021 24-32 Howard St, Nambour Qld 4560 11 Meridian Street, Bokarina Qld 4575

W www.suncoastchristiancare.com.au W www.htkchurch.com

Housing and Homelessness Directory T 07 5441 4877 T 07 5493 4774 M 0419 709 918 Service description: • Provision of ingredients to local schools for students Service description: who arrive without food. • A full breakfast is available to all, no questions asked.

Cost: Free. Cost: Free. Access and referral information: Access and referral information: School representative to contact Suncoast Christian Care N/A for details. Service areas: Sunshine Coast

2020 Service areas: Sunshine Coast. Service days and times: Tuesday 8-10am

Service days and times: Deliveries to schools usually on Wednesday during term time

50 51 COMMUNITY PROGRAMS 53

For up to date service up to date schedules For

Self referral, service agency. Sunshine Coast. the community. Our volunteers are not social workers Our volunteers the community. or experts are empathetic homelessness – they on listeners conversationalists. and great Orange Sky Australia provides a platform for every every a platform for provides Orange Sky Australia through a regular laundry to connect Australians day a safe, is on creating and shower service. focus The people who for supportive and environment positive are too often ignored or who disconnected from feel www.orangesky.org.au [email protected] [email protected] 07 3067 5800 Access and referral: Service areas: Service days and times: visit: www.orangesky.org.au/locations Eligibility: Individuals who are experiencing homelessness, Eligibility: Individuals who homelessness, are experiencing surfing. sleeping rough or couch SUNSHINE COAST SUNSHINE Conversation Service and Free Laundry Orange Sky Australia 274, Hamilton Central, Qld 4007 PO Box W E T Service description: •

Mon-Fri (8am and 4.30pm. After (8am and Mon-Fri Referrals can be made by Referrals can be made by

Sunshine Coast.

The service The free of is provided Medicare for charge

www.health.qld.gov.au/sunshinecoast/mhas 07 5319 4800 or Mental Health Access Service: 07 5319 4800 or Mental hours calls diverted to 1300 MH CALL (1300 64 22 55) service the HHOT. calling by providers Service areas: Service days and times: Cost: individuals eligible Access and referral: general practitioners other and family, carers, individuals, individuals. who are experiencing mental illness. The service The who aims mental illness. are experiencing ofto minimise the health problems people experiencing Assertive and Outreach also provide We homelessness. Service whenCollaborative Responses working with The Homeless Health Outreach team (HHOT) provides provides team (HHOT) Health Outreach Homeless The clinical and coordination assessment, care comprehensive persons homeless intervention for in the community T 64 22 55) 1300 MH CALL (1300 Service description: C-Square, 62-64 CurrieC-Square, Street, Qld 4560 Nambour, W SUNSHINE COAST SUNSHINE team (HHOT) Health Outreach Homeless PROGRAMS COMMUNITY COMMUNITY

SunshineSunshine CoastCoast Council Housing Housing and Homelessness and Homelessness Directory Directory 2021 2020 52 COMMUNITY PROGRAMS 55

Mon-Fri (9am-4pm). Mon-Fri Self Referral only via website Sunshine Coast region. Cost for security documents (Blue card or National documents (Blue card or National security Cost for people together who are interested in house sharing, can reap the benefits of they so that housing a shared situation. A platform for single women over 55 years old who live 55 years old who live over single women A platform for sharing in order to reduce the alone to consider house rising cost of the risk of living and social isolation. links housing but program does not provide The www.bettertogetherhousing.com.au www.bettertogetherhousing.com.au [email protected] Cost: if Check) one Police do not already have you Access and referral: Service areas: Service days and times: SUNSHINE COAST SUNSHINE Better Together Housing Better Together Housing Group Sundale and Coast2Bay 2, 55 4, Tower Level Business Centre, Kon-tiki QLD 4558 Maroochydore Plaza Parade, W E Service description: • •

Please see our website for up to for Please see our website

N/A.

Happy Valley, Bulcock Beach, Felicity Park, Park, Felicity Beach, Bulcock Valley, Happy

N/A. Sharing friendship with a cuppa and a bite to eat. a cuppa and a bite to eat. Sharing friendship with www.rosies.org.au [email protected] 07 3396 4267 Service days and times: servicedate schedules Cost: Access and referral: Service areas: Street, Caloundra Bulcock Service description: • W E T Rosies Friends on the Street Rosies Friends on Head Office,109 QLD 4178 NorthWest Wynnum Road, Qld 4178 908, Wynnum, PO Box CALOUNDRA Street Outreach PROGRAMS COMMUNITY COMMUNITY

SunshineSunshine CoastCoast Council Housing Housing and Homelessness and Homelessness Directory Directory 2021 2020 54 COMMUNITY PROGRAMS 57

Mon-Fri by appointment only. by Mon-Fri

Self-referral or referral from another

07 5441 6522

A current sustainable tenancy. A current tenancy. sustainable of risk Be at becoming homeless. a current lease. Must have Must not be currently homeless. Access and referral: consent). (with client organisation Service areas: Nambour: 07 5443 9847 Maroochydore: Gympie: 0419 300 932 Caloundra: 07 5437 2307 Caboolture: 07 5432 3119 07 3204 2368 Deception Bay: Service days and times: Eligibility: Individuals and families must have: must and families Eligibility: Individuals • • • • SUNSHINE COAST SUNSHINE

with Department Housing, real estate agents, private with Department private agents, real estate Housing, Referral landlords and social housing organisations. to other services health services, Centrelink, as, such and RTA rent connect, Q-Stars, financial counselling, to information in relation KEIHS also provide QCAT. sustaining a tenancy. KEIHS is a voluntary service early provides that intervention to support individuals and families who are risk ofat their current becoming homeless to sustain Sustainment). (Tenancy tenancy Support from a strengths based and case is provided management framework. support KEIHS case workers provide advocacy through, [email protected] 07 5441 3837 (Head Office) 07 5441 3837 (Head SUNSHINE COAST SUNSHINE • • Service description: • Qld 4560 T E Kyabra Community Association Nambour, 5218, SCMC, PO Box KEIHS Administration, Keys to Early Intervention Early Intervention Keys to Service (KEIHS) in Homelessness PROGRAMS COMMUNITY COMMUNITY

SunshineSunshine CoastCoast Council Housing Housing and Homelessness and Homelessness Directory Directory 2021 2020 56 COMMUNITY PROGRAMS 59

Self-referral Mon – Fri (9am-5pm) Mon – Fri

Free www.dva.gov.au assist you support with information on any you Provide payments you to available to Services support you (Centrelink) for Refer Australia Connect you with DVA support services with DVA Connect you to other support you Refer services local area in your to a network ofConnect you can that organisations

1800 838 372

• • Eligibility: Current and former members of the Australian Force Defence Cost: Access and referral information: Service days and times: Homelessness Support Services Support Homelessness Affairs Department of Veterans’ W: T: Service description get the support assistance and to can you need, For you contact the Department of on 1800 Affairs (DVA) Veterans’ will DVA VETERAN (1800 838 372). • • • SUNSHINE COAST SUNSHINE

Mon-Fri (8.30am-4pm). Mon-Fri

Online referral on the Ozcare website, Online referral website, on the Ozcare Sunshine Coast region,

N/A

Support and to understand obligations financial access to loans Assist with relocation Locate suitable accommodation suitable Locate transportationProvide to view potential accommodation a tenancy for Assist with paperwork to apply www.ozcare.org.au 1800 692 273 Service days and times: Access and referral: health and medical accepts referral from all community, services. Service areas: Cost: • • • needs to support them to: • • accommodation and link them with appropriate care with appropriate and link them accommodation services community. remain living in their may they so that teams meet with seniors their to assess ACHA Ozcare’s Service description: seniors risk Assistance for who or at are homeless, of affordable secure, to find safe, homelessness, Currimundi Marketplace, Nicklin Way, Currimundi, Qld 4551 Way, Nicklin Currimundi Marketplace, W T SUNSHINE COAST SUNSHINE Aged (ACHA) Housing for the Care and PROGRAMS COMMUNITY COMMUNITY

SunshineSunshine CoastCoast Council Housing Housing and Homelessness and Homelessness Directory Directory 2021 2020 58 COMMUNITY PROGRAMS Sunshine Coast COMMUNITY PROGRAMS

SUNSHINE COAST • Crisis accommodation support • Referrals to other services or specialist treatment Veterans and Families Counselling programs as needed Open Arms • Information, education, and self-help resources on the Open Arms website.

Housing and Homelessness Directory 2021 W: www.openarms.gov.au T: 1800 011 046 Eligibility: Open Arms provides free and confidential Service description mental health services to anyone who has served at • 24/7 counselling support through a dedicated support least one day in the Australian Defence Force, and their line 1800 011 046 families. • Face-to-face and video counselling for individuals, couples and families • Care coordination for clients with multiple and/or Cost: Free complex needs Access and referral information: Self Referral • Peer support and veteran community engagement by Service days and times: 24/7 counselling support those with lived experience of ADF service and mental through phone line with offices open between Mon-Fri health recovery, as either a veteran or family member (9am to 5pm) • Online and face-to-face group treatment programs to develop skills and enhance support for individuals and couples • Suicide prevention and intervention workshops and online training • Mental health training programs

60 61 COMMUNITY AND NEIGHBOURHOOD CENTRES 63 Settlement

Mon-Fri (9am-3pm). Mon-Fri

Self referral. Nambour and surrounds.

N/A. Thriving Families parenting support Families Thriving program; Community a Multicultural Society (CAMS); Action for Support (SETS) migrant and Transition Engagement support program. A variety ofA variety opportunities, social support volunteer programs, information referral and services. to appropriate Document support; one-on-one computer access, printing and internet access. area, free tea & coffee, drop-in Communal laundry, Thursday. every lunch community shower and WIFI, with www.nambourcc.org [email protected] 07 5441 4724 Programs: • Nambour Community Centre Nambour 4560 Qld 2 Shearer Street, Nambour, W E T Service description: • • • Cost: Access and referral: Service areas: Service days and times: NAMBOUR

Mon-Fri (9am-12pm) Mon-Fri

Self referral. Glass House Mountains and surrounds

N/A.

bills required along with a currentbills required along with Centrelink Income Referrals. Statement through the Centre booked counselling Free through the Centre Computer mentoring booked Emergency relief Emergency to singles & families in is available Proof bills. financial distress who to pay are unable of [email protected] 07 5438 7000 Service areas: Service days and times: Cost: Access and referral: • • • T Service description: Neighbourhood Centre Neighbourhood 4518 Qld Mountains, Street, Glass House 4 Ryan E GLASS HOUSE GLASS Mountains Glass House CENTRES COMMUNITY AND COMMUNITY NEIGHBOURHOOD

SunshineSunshine CoastCoast Council Housing Housing and Homelessness and Homelessness Directory Directory 2021 2020 62 COMMUNITY AND NEIGHBOURHOOD CENTRES 65

Family support limited

Mon-Fri (9am-3pm). Mon-Fri

Self referral. Caloundra and surrounds.

N/A. opportunities, information seniors and referral, programs, reliefNILS (no interest loans) and emergency program. Family SupportFamily support which Program provides to parents of up to 18 years of children and age, and playgroups, parenting education, also includes opportunities activities. Dad’s for Hinterland areas. to Caloundra and Caloundra social supportOther programs include: groups, and employment program, training multicultural www.calcomm.org.au 07 5491 4000 Cost: Access and referral: Service areas: Service days and times: Eligibility: Sunshine Coast community members. Eligibility: Sunshine Coast community Caloundra Community Centre Caloundra Qld 4551 58A Queen Street, Caloundra, W T Service description: • • CALOUNDRA

Mon, Wed & Fri 7.00am-2.00pm) & Fri Mon, Wed

Sunshine Coast focus on the Hinterland. Sunshine Coast focus

Donations are welcome Donations Sunny Street Outreach Sunny HHOT Orange Sky Laundry Drop in centre, providing life essentials in the form life providing Drop in centre, of and referrals. some clothing showers, meals, www.theshackcommunitycentre.com.au 07 5441 5928 • in need ofEligibility: Anyone support. Visiting servicesVisiting include: • • Service description: • 19 Price Street, Nambour, Qld 4560 19 Price Street, Nambour, W T SUNSHINE COAST SUNSHINE Community Centre The Shack Tues & Thurs (7am-8.30am) Quota Park Breakfast. Closed all & Thurs (7am-8.30am) Quota Park Tues holidays. public Self referral inquiries via phone. during opening times and Service areas: Service days and times: Cost: Access and referral: CENTRES COMMUNITY AND COMMUNITY NEIGHBOURHOOD

SunshineSunshine CoastCoast Council Housing Housing and Homelessness and Homelessness Directory Directory 2021 2020 64 COMMUNITY AND NEIGHBOURHOOD CENTRES Sunshine Coast COMMUNITY AND NEIGHBOURHOOD CENTRES Sunshine Coast Council MALENY MAROOCHYDORE Maleny Neighbourhood Centre Maroochy Neighbourhood Centre 17 Bicentenary Lane, Maleny, Qld 4552 2 Fifth Avenue, Cotton Tree, Qld 4558

W www.maroochync.org.au Housing and Homelessness Directory 2021 W www.malenync.org.au E [email protected] FB: www.facebook.com/maroochyneighbourhoodcentre T 07 5499 9345 T 07 5443 6696

Housing and Homelessness Directory Service description: Service description: • Maroochy Neighbourhood Centre Inc. provides people in The Maleny Neighbourhood Centre provides various the community with the opportunity to access and utilise youth and family services, as well as emergency food centre facilities and services. Programs include a variety relief, transitional accommodation for women, along-with of social support programs i.e. family support, play group, information and referrals for people wanting access to homework club, community development, and One Roof human services in the Caloundra and Hinterland areas. program, information, and referral to other appropriate Food, Telstra, and petrol vouchers are available through our services. document support, Phone support & printing. Emergency Relief Program (conditions apply). • Programs and services focus on families, children, people with a disability, people from non-English Shower and washing machine facilities are also available. speaking backgrounds, aged persons, Aboriginal and The Centre stocks street swags, sleeping bags, small tents, Torres Strait Islanders and other persons that may blankets, linen, cooking utensils, baby needs and more. experience disadvantage in the community.

Cost: N/A.

2020 Cost: N/A.

Access and referral: Self referral. Access and referral: Self referral. Service areas: Maroochydore and surrounding areas Service areas: Maleny and Hinterland. Service days and times: Tues-Thurs (9am-3pm), Service days and times: Mon-Fri (9am-3pm). Fri (9am-1pm). Closed Mondays. 66 67 COMMUNITY AND NEIGHBOURHOOD CENTRES Sunshine Coast COMMUNITY AND NEIGHBOURHOOD CENTRES Sunshine Coast Council MOOLOOLAH LANDSBOROUGH Mooloolah Valley Community Centre Morris House Neighbourhood Centre & Op Shop 478 Old Landsborough Road, Landsborough, Qld 4550

Housing and Homelessness Directory 2021 42 Bray Road, Mooloolah, Qld 4553 E [email protected] W www.mooloolahcommunitycentre.org T 07 5494 1255 T 07 5494 7822 (leave message if Centre is closed)

Housing and Homelessness Directory Service description: Service description: • We provide emergency relief (ER) Monday and Friday • Providing services and programs to the local from 9.30am-1pm. Tuesday, Wednesday and Thursday community, free of charge, including support for 9.30am-4pm. No appointment necessary financially disadvantaged persons/families. • Free counselling each Thursday 9.30am-4pm. No • Two Community Support Volunteers attend the Centre appointment necessary on Mondays & Fridays, for assistance or referrals to • JP service each Wednesday other welfare services. Eligibility: Sunshine Coast community members. Eligibility: Sunshine Coast community members.

Cost: FREE Cost: N/A. Access and referral: Self referral. Access and referral: Self referral. 2020

Service areas: Mooloolah and surrounding areas. Service areas: Landsborough. Service days and times: TMon-Sat (9am-1pm) Service days and times: Open hours as above for ER hours

68 69 HEALTHCARE 71

Self-referral Mon – Fri (9am-5pm) Mon – Fri

Bulk billing applies www.sunnystreet.org (07) 5313 7778 Cost: Access and referral information: Service days and times: Sunny Street Maroochydore Centre Maroochydore Sunny Street Qld 4558 Maroochydore, 4/54 Baden Bowell St. W T Service description: Centre is a bulk Street Maroochydore Sunny The friendly, provides based that billing medical practice to people experiencing non-judgemental healthcare vulnerability. and complex poverty, homelessness, SUNSHINE COAST SUNSHINE

Mon-Fri. Mon-Fri.

Self referral. details. for See website

N/A.

A mobile doctor and nurse led outreach clinic providing providing A mobile doctor and nurse clinic led outreach and families experiencing healthcare to individuals Sunshine homelessness and/or vulnerability across the Coast, Gympie and Brisbane regions. www.sunnystreet.org 0433 392 549 See website for an accurate schedule of schedule an accurate for See website times. Cost: Access and referral: Service days and times: Eligibility: Sunshine Coast community members. Eligibility: Sunshine Coast community Service description: • Dr Nova Evans (Co-Founder and Medical Director) and (Co-Founder Evans Dr Nova and Nursing Director). and Sonia Goodwin (Co-Founder PO Box 806, Buderim Qld 4556 PO Box W T SUNSHINE COAST SUNSHINE Outreach Sunny Street HEALTHCARE

SunshineSunshine CoastCoast Council Housing Housing and Homelessness and Homelessness Directory Directory 2021 2020 70 ONLINE SUPPORT Sunshine Coast ONLINE SUPPORT Sunshine Coast Council ASK IZZY SERVICES DIRECTORY Ask Izzy OnePlace Community Services Directory W www.askizzy.org.au W www.oneplace.org.au E [email protected] Housing and Homelessness Directory 2021 Service description: Service description: • Oneplace is an an online community service directory

Housing and Homelessness Directory • Ask Izzy is called the A to Z directory of homeless help. for Queensland parents, families and professionals Ask Izzy helps people who are homeless or at risk of looking to find support. becoming homeless to find the services they need, right now and nearby. The site lists over 350,000 services across Australia. 2020

72 73 EMERGENCY MENTAL HEALTH CONTACT LIST Sunshine Coast EMERGENCY MENTAL HEALTH CONTACT LIST CONTACT LIST CONTACT LIST Headspace Mensline Australia www.mensline.org.au W www.headspace.org.au/eheadspace W 03 9027 0100 Headspace National Office T 1300 78 99 78 (24 hours / 7 days a week) Housing and Homelessness Directory 2021 T Service description: Service description: Headspace provides free online and telephone support Australia-wide counselling service for men specialising in and counselling to young people 12-25 and their families relationships, domestic violence, mental health, wellbeing and friends. and discussion forums.

Kids Helpline Relationships Australia W www.kidshelpline.com.au W www.raq.org.au T 1800 55 1800 (24 hours / 7 days a week) T 1300 364 277 Service description: Service description: Australia-wide counselling for children, teens, Relationship and victim counselling for those in need. young adults, parents and carers.

Queensland Health Mental Health Contacts Beyond Blue and Resources W www.beyondblue.org.au T 1300 22 4636 W www.qld.gov.au/health/mental-health/help-lines/services Service description:

Australia-wide counselling service for those affected by depression and anxiety.

74 75 EMERGENCY MENTAL HEALTH CONTACT LIST Sunshine Coast EMERGENCY MENTAL HEALTH CONTACT LIST CONTACT LIST Emergency Assistance If you are in an emergency situation or need immediate assistance, contact mental health services or emergency Housing and Homelessness Directory 2021 services on 000.

Lifeline

W www.lifeline.org.au T 13 11 14 (24 hours / 7 days a week)

Service description: Australia-wide 24 hour telephone crisis support and counselling for those in crisis or need of support.

Suicide Call Back Service

W www.suicidecallbackservice.org.au T 1300 659 467 (24 hours / 7 days a week)

Service description: Australia-wide 24 hour telephone councelling for anyone

affected by suicide.

76 77 NOTES Sunshine Coast Council Housing and Homelessness Directory 2021

78 79 www.sunshinecoast.qld.gov.au [email protected] T 07 5475 7272 Locked Bag 72 Sunshine Coast Mail Centre Qld 4560 210048B 07/2021. Printed on environmentally responsible paper. responsible 210048B 07/2021. Printed on environmentally