BOMA ANNUAL REPORT 2008

THE INNOVATIVE APPROACH THE STORY

BOMA’s mission is to actively BOMA is incorporated as a with BOMA represent its members on not-for-profit entity under International, headquar- issues and matters affecting the Societies Act of tered in Washington, the ownership, management . D.C. This 19,000 mem- and operation of office and ber organization repre- BOMA is a member-driven, industrial properties and to sents building industry committee-run organization promote and enhance the groups around the that is locally autonomous commercial real estate world. and independent. BOMA is industry. affiliated with BOMA BOMA Calgary strives to Established in 1959, BOMA is Canada, a body that provide opportunities an industry association that represents the industry for its members in the promotes the professional nationally, and is federated areas of Education, standards of commercial with BOMA International. Information, Advocacy building ownership and and Networking. BOMA Canada is affiliated property management. Annual Report 2008 Building Owners and Managers Association of Calgary LEADERSHIP OFFICE OF THE PRESIDENT

Webster's Dictionary our best interests as and revamping the TOBY defines leadership as members are covered, (The Building of the “capacity to lead”. no matter what the Year) Awards. Indeed that capacity has issue. It is leadership such as been demonstrated by Leadership is one of this that makes our the leadership of the BOMA Calgary’s core association and our many volunteers that values. Looking back at volunteers stand out! make up BOMA Calgary. 2008, leadership is From the Board to the Our association is truly evident in the many members, our blessed to have some of issues that BOMA volunteers build the the most dedicated Calgary tackled such as foundation of a strong leaders who make time Business Tax organization. for association Harmonization, committees and ensure Assessment Appeal Fees

Leadership: Management is doing things right; leadership is doing the right things. Annual Report 2008 Building Owners and Managers Association of Calgary POWER IN NUMBERS

OFFICE OF THE EXECUTIVE VICE PRESIDENT

As we close out the 2008 BOMA and its members, and Estate Council of Alberta and its operating year for BOMA I am other industry associations Property Management Advisory pleased to note some significant which BOMA formed into a busi- Committee to assist in the milestones. BOMA Calgary mem- ness coalition, BOMA secured launch of the Property Manage- bership crossed the 500 thresh- Ministerial intervention by the ment module of the real estate old and totaled 521 at the end Province and rolled back the licensing program and in the of the year. This represents sig- ceiling on fees to $650. What an process elevating the standard nificant growth of nearly 100 enormous result to an enormous of industry member qualifica- members in 2008. effort. tion.

On the 12 BOMA committees In addition however, BOMA had BOMA volunteers re-visited and there were a total of 82 significant influence in re-worked the Awards program, members involved in a voluntary moderating proposals associated both for local and national capacity, a dedicated team of with planning and development, application and prepared the members focused on adding transportation and scene for the launch of a value to the industry through infrastructure, property and significantly enhanced program service to their industry business tax harmonization and and set of working tools for the organization. Elsewhere in this several other matters of industry. annual report, those volunteers importance to the industry. and their collective accomplish- In short, BOMA has delivered ments have been suitably recog- Education factors heavily into on its commitment to add nized. BOMA’s achievements in 2008. value to the industry and to The much-needed Building raise industry standards. But Without question, the most Operator Development Program the point is not merely to ad- significant achievement of these was launched and graduated dress these many achieve- volunteers comes in the form of nearly 40 Certified Operators, ments, it is to note that all of an advocacy success of sorts in and as many successfully these many things were the the matter of the Assessment completed the introductory collective result of the efforts Appeal Filing Fees for property program. For the first time in of an amazing team of commit- assessments. The City of Calgary years, there is industry-specific ted volunteers who saw some- proposed a schedule of fees training for operations thing worth doing and did it. amounting to, at first, 1% of the personnel through a program The Association is a product of previous year’s property taxes, that may serve as a model for its members. Our successes are before capping at a maximum of the entire country. testimony to their drive and $5,000 as compared with a $50 their commitment. It is fee in effect at the time. Likewise, BOMA Calgary worked indisputable evidence of the Through a concerted effort by very closely with the Real power in numbers.

Leadership is inspiring others to go in a direction they otherwise would not go. Annual Report 2008 Building Owners and Managers Association of Calgary Annual Report 2008 Building Owners and Managers Association of Calgary THE ADVOCATES THE STRATEGISTS BOMA ADVOCACY THE 2008 BOARD OF DIRECTORS The BOMA Board is a team the betterment of the (L-R) President Wendy Cardell, CPM, What does our advocacy effort defeat of the City’s effort to basis of a much more ; Vice President Guy mean to BOMA? It means that the harmonize these taxes as it was comprehensive advocacy of committed volunteers association and of the Priddle, BLJC; Second Vice President industry’s concerns are heard and unable to address the industry’s initiative with the City. whose goal it is to fulfill industry in the Calgary Peter MacHardy, GWL Realty Advisors; Secretary-Treasurer Tom Sullivan, GWL at a high level. It means that our specific concerns. the BOMA Mission. service area. This • Land Use Planning and Realty Advisors; Past President Terry leadership team devoted issues are brought forward and • Assessment Appeal Filing Transportation. BOMA made The Board met ten times Schmitt, NorthWest Healthcare Proper- explained to regulators in a very Fees. As a means of addressing a recommendations to various hundreds of hours to ties; Executive Vice President William in 2008 and initiated a G.R. Partridge, CAE; constructive way. It means that growing number of assessment Standing Policy Committees of benefit the industry and new strategic direction Directors: Randy Burke, DCS Daylight government initiatives that may appeals, the City sought to City Council on a number of its members, earning our establishing strategic Cleaning; Blair Carbert, LLB, Stones cause harm to the industry are effectively deny the right of matters including: gratitude and that of Carbert Waite; Don Fairgrieve-Park, priorities for the next Bentall LP; Chris Howard; Gerry Jobagy, moderated or defeated alto- appeal for property owners by ο Planit their employers. gether. It means BOMA saves you three to five years. They Hopewell Real Estate; Glen proposing punitive fees ο The Transportation Plan updated the Vision and Kitteringham, Brookfield Properties; money and avoids costs. amounting to 1% of the previous Domenic Mazzocchi, 20 Vic ο Land Use Bylaw Major Advocacy Items addressed year’s property tax. The upper Mission statements all for Management; Lee Thiessen, Altus Group ο in 2008 included: limit of the fee was eventually Permit processing ο • Business Harmonization. set at $5,000 versus the existing Parking BOMA’s support of the recom- $50 filing fee. In December ο Environmental regulation mendations of the Tax Review BOMA successfully intervened by ο Plus 15 Public Safety and Committee (Laycraft Report) convincing the Minister of Security Municipal Affairs to exercise his have remained constant. One of These advocacy efforts, and authority under the Municipal the outstanding recommenda- many others, are important as Government Act to cap fees. tions is Business Tax Harmoniza- a check on legislative or tion. This is distinct from • Transportation. BOMA regulatory matters that would elimination of the business tax, organized a Transportation Fo- hinder the commercial real but rather bundling the current rum comprised of various indus- estate sector. BOMA is a funds collected into property try organizations and aimed at mechanism for the voice to be taxes. However, the City has not developing a strategic vision for heard for commercial real been able to address some Calgary’s transportation net- estate in Calgary and Southern outstanding concerns around work as seen from the industry’s Alberta. linear property, buildings under perspective. The Forum set construction or partially down a number of strategies completed vacancy and gross seen as essential for the success leases. BOMA contributed of business in Calgary and its directly and significantly to the environs that will serve as the

The greatest challenge to any thinker is stating the problem in a way that will allow a solution. Leadership: A great leader’s courage to fulfill his vision comes from passion, not position. Annual Report 2008 Building Owners and Managers Association of Calgary Annual Report 2008 Building Owners and Managers Association of Calgary

DAVID MIDDLETON, GWL REALTY ADVI- MARK LUNNIN, SERVPRO SORS MICHAEL KEHOE, FAIRFIELD COMMER- DENISE SWAIN, TONKO REALTY CIAL REAL ESTATE

DENNIS VILLENEUVE, BARCLAY STREET MIKE TESLAK, ALBERTA INFRASTRUC- THE LEADERS REAL ESTATE TURE DION CHRAPKO, GWL REALTY ADVISORS MILES DURRIE, CALGARY HERALD

BOMA MEMBERS & VOLUNTEERS DOMENIC MAZZOCCHI, 20 VIC MANAGE- PAMELA KENNEDY, CADILLAC FAIRVIEW MENT At the core of our association and to our organization. Truly committees. AARON COFFEY, ASPEN PROPERTIES PATRICIA MAH, OXFORD PROPERTIES DON FAIRGRIEVE-PARK, BENTALL LP are the members. They are they are our raison d'être! ALAN HOCKING, JACQUES WHITFORD PAUL GAUTHIER, FUJITEC CANADA instrumental in making BOMA LTD DON SCHAAB, JOHNSON CONTROLS PETER MACHARDY, GWL REALTY ADVI- The 12 BOMA Committees are Special mentions: a success. ALVIN LAW, ALBERTA INFRASTRUTURE DOUG SLATER, TRANSCANADA PIPELINES SORS made up of members and liai- ERIC TOKER, TOKER & ASSOCIATES RANDY BORISENKO, MORGUARD Their input is invaluable. We sons from other organizations. GWL Realty Advisors for ANDREW BAXTER, EDCOMBE PROPERTY strive to listen more then They inform and direct the providing space for the BOMA MANAGEMENT FRED EDWARDS, SERVPRO RANDY BROWN, FAHRENHEIT 451 FIRE & SECURITY talk, to hear what our various programs and events Calgary Board BARRY MACDONALD, CB RICHARD ELLIS GABBY FRANCO, STANDARD LIFE members are saying about at BOMA. BARRY THATCHER, GE WATER TECH- GERRY JOBAGY, HOPEWELL RANDY BURKE, DCS DAYLIGHT CLEAN- ING SYSTEMS their industry, their needs and Realex Property Management NOLOGIES GLEN KITTERINGHAM, BROOKFIELD We would like to thank all RANDY DRAGE, BGE SERVICE & SUPPLY their interests. for providing the space for BERT RITCHIE, EMANS SMITH ANDERSEN PROPERTIES those who have served on the the Building Operator BILL EVANS, BROWNING PROJECTS GRAHAM KERSLAKE, ALTUS GROUP RAY MCPHEE, GWL REALTY ADVISORS We have found our industry following committees over the program courses. ROB FETTER, HOPEWELL members are committed—to past year! Look for their BLAIR CARBERT, STONES CARBERT GUY PRIDDLE, BLJC professional development, to names on the next page! WAITE LLP HAL CURRIE, ENMAX ROBERT BRAZZELL, ALTUS GROUP industry standards, to a BRUCE MACKENZIE, MACKENZIE MAN- JAMES SANFORD, STEBNICKI + PARTNERS ROD DUFRESNE, CAON SERVICES Awards AGEMENT CONSULTING challenging and fulfilling work JAN GORSEHT SAM QUIRING, ENCANA environment. Codes & Regulations CARMEL SMETSCHKA, H & R PROPERTY JENNY TYLER, INNOVATIVE AIR QUALITY SARAH BEGG, CLEAN CALGARY Communications MANAGEMENT Each member applies their JIM HARVIE, TELUS CONVENTION CEN- STEVE RICKARD, RICKARD REALTY Education CAROL LEWIS, CALGARY HERALD interests and knowledge to TRE ADVISORS Energy, Environmental, the issues that affect them CHAD MOORE, CALGARY HERALD STEVE WALTON, OXFORD PROPER- Occupational Health & Safety JIM UTTLEY, REALEX the most. In turn BOMA CHERYL VANDEGRAFT, MRC CONTINUING TIES Executive JOHN HARDER, RJC receives this information from EDUCATION TERRY SCHMITT, NORTHWEST JORDAN HYSHKA, PHH ARC ENVIRON- its members in order to guide Golf CHRIS HOWARD HEALTCARE PROPERTIES MENTAL the direction of the Government Affairs CHRIS LOVE, HALSALL ASSOCIATES TOM SULLIVAN, GWL REALTY ADVI- JOSH CAINES, ENCANA organization. Membership CHRISTOPHER BECKS, UTILITY SOURCE SORS KAREN HERMESTON, CB RICHARD ELLIS Public Safety INC VJ TUKKIMAKI, JJ BARNICKE Our members are also KEN THIESSEN, CANEM dedicated to meeting and Supporting Member Council CHUCK PERRY, CITY OF CALGARY WAYNE BROWN, CITY OF CALGARY KERRIE NAULT, ICM REALTY GROUP engaging others through Tax CINDY MOORE, WATTS MECHANICAL WAYNE SALTER, SKYLINE ROOFING KEVIN DELAHUNT, BGE SERVICE & SUP- networking events and CLIVE MILL, RESMAN MANAGEMENT WENDY CARDELL, CADILLAC FAIR- PLY especially through committee A special thank you those DANIEL POPESCU, CADILLAC FAIRVIEW VIEW and board work. LEE THIESSEN, ALTUS GROUP member companies who DARRYL BUNZ, BLJC WOJTEK KOWLCZEWSKI, YOURHERE provided space for meetings LILA KEITH, DOME BRITANNIA INC Those dedicated volunteers DARRYL KNITTLE, MULVEY & BANANI for the board and LORNE MILZ, ALBERTA INFRASTRUCTURE are a tribute to this industry DAVID HOLMES, MEASURE MASTERS

Strength: Each time we face our fear, we gain strength, courage, and confidence in Strength does not come from physical capacity. It comes from an indomitable will. Annual Report 2008 Building Owners and Managers Association of Calgary Annual Report 2008 Building Owners and Managers Association of Calgary

1122 Fourth Street SW Dalhousie Station Lethbridge Provincial Building 4800/4900 52 Street SE Deerfoot Atria North Atrium CHAMPIONS OF THE 635 8 Avenue SW Deerfoot Atria South Atrium Manulife House 707 10 Avenue SW Didsbury Provincial Building 736 6 Avenue SW Douglasdale McDougall Centre NEW SCHOOL 840 7 Avenue SW East Foothills Industrial (9 Bldgs) Medicine Hat Provincial Building 999 8 Street SW Eau Claire Place 1 Medicine Hat Regional Hospital Encor Place Mount Royal Place Alastair Ross Technology Centre GO GREEN TO BOMA BESt Energy and Utilities Board Building Altalink Building There are many ‘bests’ in longer an endpoint, but an nearly 900 commercial Energy Plaza Old Provincial Building, Olds the world. The best evolution. For buildings, buildings. In the BOMA Altius Centre athletes are celebrated that ‘best’ is the BOMA Calgary service area of Ernst & Young Tower Park Place Shopping Centre, Bankers Hall at the Olympics and Building Environmental southern Alberta there Fifth & Fifth Lethbridge become our champions Standards program (BESt); are now 114 certified Barlow Centre and our heroes. But when a non-commercialized, buildings, including many Fifth Avenue Petro-Canada Centre it comes to the environ- national, industry-driven firsts for Canada and Blairmore Place Pincher Creek Provincial Building ment, real champions program that requires Alberta; the first UNESCO Provincial First Canadian Plaza 1000 need only have the best building-specific perform- World Heritage site at Building tools to achieve Olympic ance data, independently Head-Smashed-In Buffalo Centre Rangewinds Business Park (4 Bldgs) results. audited, before it may be Jump, near Fort Macleod; and the first hospital in Alberta, BP Centre environmentally certified. first shopping mall in Foothills North Red Deer Court House the Medicine Hat Regional. Britannia This sets the BOMA southern Alberta, Park Industrial Park The tools needed for program apart and Place Shopping Centre in Building (3 Bldgs) Red Deer Provincial Building taking our environmental In 2008 we reached and Lethbridge; largest efforts from better to arguably above, all others. exceeded our goal of 100 build- Brooks Rocky Mountain House New Provin- shopping centre to be best are a set of ings with Plaza 1000, managed Provincial cial Building practices implemented Since its inception in BOMA BESt 4 (Go Green by Tonko Realty Advisors, as our Building and measured. Best is no 2005, BOMA has certified Plus), ; th Royal Bank Data Centre 100 BOMA BESt building! Frank Slide Interpretive Centre Calgary Eaton Centre Royal Tyrrell Museum, Drumheller Franklin Building Calgary House Gulf Canada Square Calgary International Airport Sierra Building Harry Hays Building Calgary Real Estate Board Building South Foothills (3 Bldgs) Head-Smashed-In Buffalo Jump Calgary TELUS Convention Centre Southern Alberta Jubilee Hopewell Business Park A—E (5 Canada Place Bldgs) Stock Exchange Tower IBM Building Sun Life Plaza Cardston Provincial Building 100 Joffre Place TD Square CBC Radio Canada, Calgary Kensington House Trimac House Centrium Place Lacombe Agricultural Building Watermark Tower Century Park Place Lancaster Building Western Canadian Place Chinook Place Lethbridge Courthouse Yellow Pages Building Commerce Centre Lethbridge Administration Building Country Hills Towne Centre

Courage is what it takes to stand up and speak; courage is also what it takes to sit down and listen. Courage: Be brave. Take risks. Nothing can substitute experience. Annual Report 2008 Building Owners and Managers Association of Calgary Annual Report 2008 Building Owners and Managers Association of Calgary THE INNOVATORS THE EDUCATORS BOMA AWARDS: THE REVIEW PROJECT BOMA EDUCATION At BOMEX, the National continues to further develop and contact with electrical panels or As the founder of the platform is the winners the change to Conference for the Industry, a evolve this program. Enquiries devices in the course of their panel of senior national have come from around the duties. This online training BOMA Awards more than Certificate of Excellence compete at these levels. executives commented repeat- world as professionals seek out affords all employers with 25 years ago, BOMA Awards in May 2009. edly on a common theme: the these unique certifications. liability protection. industry is threatened by a BOMA suggests that industry • Calgary continues its While there is still effort BOMA partnered with the City shortage of trained workers. members specify this certifica- of Calgary, Building Regulations long history of industry The recipients of these required to bring BOMA Calgary’s Education and tion in their hiring decisions as to provide an online tool to leadership. In 2007, awards are acknowl- together all the different Licensing Committee not only they will be assured that the better understand the develop- got this message long before the measurement professional they BOMA Calgary announced edged by the commercial aspects of a new ment permit process with conference; it has consis- specific emphasis on work it would take the lead in real estate industry as recognition platform, it tently been one of the related to tenant improve- designing and developing providing the highest is a challenge worth tak- loudest and most persistent ments and renovations. The a new awards program. BOMA standards of ing on, for the voices within the program is available to mem- industry. And the BOMA bers at no cost. This new platform will be building management, development of the Committee has taken action. • BOMA continued to offer a benchmarking tool and operations, environ- industry. • Implementation of the several BOMI RPA and FMA a way to recognize those mental and emergency Building Operator Develop- programs both on its own and ment Program, or BODP, who are helping to ele- management, community in partnership with Mount provides aspiring or existing Royal College. vate industry standards. impact, tenant building operators with • BOMA works very closely satisfaction and building industry specific training with the Real Estate Council that satisfies the ABSA First class of the Building Operator Level 2, of Alberta (RECA) on licens- Program development personnel training. (5th Class Power Engineering) licensing requirements in ing and regulatory matters through 2008 has moved These awards will be in Alberta, but goes further to and was instrumental in the hire has been thoroughly tested line with the National provide competency certifica- introduction of the Property the program forward and and certified whether they are tion which assures employers Management module to the the next step on the way and International an architect, a designer, a that an individual can do what REAP program. BOMA con- awards, allowing local surveyor or other measurement to adopting this online they say they can do and have tinues to advocate specialty professional. BOMA has been independently certified as licensing which we believe is established a new high level of competent. This program is a more appropriate and rele- competency. model for training operators vant to our constitu- • BOMA partnered with ESPI to nation-wide. ency. RECA approved spe- • Floor Measurement provide members with advance cialty education, which is a Certification. BOMA Calgary has Electrical Safety Training for further step towards specialty taken the bold step of certifying their maintenance or service licensing. measurement professionals, and personnel who may come into

Innovation is the ability to see change as an opportunity—not a threat. Leadership and learning are indispensable to each other. Annual Report 2008 Building Owners and Managers Association of Calgary Annual Report 2008 Building Owners and Managers Association of Calgary

Education and information are THE COMMUNICATORS key pillars of BOMA Calgary. BOMA MONTHLY LUNCHEONS Monthly luncheons provide the opportunity for guest speakers WEB ENEWS BOMA NEWS BBG to present on matters of interest to the industry.

The internet has changed The BOMA eNews goes out tion. It provides a building This year BOMA Calgary was how we do business, but to all members on the first directory for the city, as well fortunate to have a talented there is stillroom for paper, day of each week— as information on ownership group of individuals who spoke no matter how many desire typically Monday. It holds and square footage. General on topics such as technology, to go paperless. As a visual snapshots of events, infor- interest articles provide a the economy, upcoming society, we still look out for mation and opportunities look at the changing forces of construction projects, and the Clockwise from top right: Todd Hirsh; Chris magazines and newspapers, for members with links pro- the market. Yes, change is environment. Turner; David Day; Adam Legge; John Scott; after all, too many hours on vided in order to pursue inevitable, so all updates are Casey Vander Ploeg a computer seems to make topics of interest or con- made on a quarterly basis Thank you to the speakers, who for tired eyes. cern. It is a great to way to and refreshed through the gave their time and expertise keep informed while saving online version of the BBG Where does that leave com- to educate our members. time. available on the BOMA Cal- munication for BOMA Cal- gary website. gary? Accessing each point The BOMA News is printed • Rick Huijbregts, PhD., of communication we can quarterly in the Business In Communication, in any form, Director, Real Estate, Cisco without completely inundat- Calgary magazine, which is crucial to the operation of ing our members with excess first partnered with BOMA any organization. Evaluation Systems, US & Canada information. Calgary in 2007. Topics are is a necessity and each year • Dean Slater, Planning & of general interest to BOMA our communication strategies Through the website, BOMA Capital Development, Senior members as well as the improve Construction Consultant, Calgary seeks to inform greater business commu- about membership and re- nity. Calgary Health Region sources for further research and learning. The BOMA Building Guide • Todd Hirsh, Senior (BBG) is the annual publica- Economist, ATB Financial

• Adam Legge, Director, Research and Business Environmental Information, Calgary Protection, The City of Economic Development Calgary

• John R. Scott, Vice • Casey Vander Ploeg, President Development, Senior Policy Analyst, Ivanhoe Cambridge Canada West Foundation

• David L. Day, MSc, Director, • Chris Turner, Author, Environmental & Safety The Geography of Hope Management, Utilities &

Innovation: Don’t confuse the art of the possible with the art of the profitable. Information is the seed for an idea, and only grows when it’s watered. Annual Report 2008 Building Owners and Managers Association of Calgary Annual Report 2008 Building Owners and Managers Association of Calgary THE CELEBRATORY ENMAX BOMA GOLF CLASSSIC

Now in its 27th year, the ENMAX The hard workers of this event are $7,674.20 was raised for the BOMA Golf Classic is the highlight the members of the Golf Calgary Interfaith Food bank! event of the year for BOMA Committee! Kevin Delahunt and Calgary. 288 golfers Kerrie Nault run the show Absolutely the descend on best golf tourna- as Co-Chairs, with Pam Kananaskis Country Golf“ ment going on in Kennedy, Don Schaab, Hal Course, occupying both Calgary! Congratu- Currie, Carmel lations to courses for one day. everyone who Smetschka, Steve Walton Kananaskis does an organized this and Fred Edwards excellent job of great event. ” assisting in a myriad of organizing and preparing roles. This is a team who for this event and hosts a huge delivered an incredible day with or dinner as part of the package. without the cooperation of the weather!

Network: The way of the world is meeting people through other people. Annual Report 2008 Building Owners and Managers Association of Calgary

THE CELEBRATORY BOMA SKI DAY

BOMA SOCIALS

Cinco de Mayo Oktoberfest Cinco de Mayo Oktoberfest

Influence may be the highest level of human skills.. Annual Report 2008 Building Owners and Managers Association of Calgary

FIN

OPPORTUNITY Life pulls us from all Being involved with BOMA directions and it is with Calgary is an excellent way great skill and less sleep to contribute time and gain that we accomplish what experience and training. It we feel is necessary to be is volunteering with a happy and successful. purpose focusing on career and personal development. Interests and goals will determine where an With committees focusing individual will spend their on various parts of the time. As well, one’s industry, there is ample commitment to their opportunity to grow and career and professional learn. development certainly play Where will BOMA take you? a role.

BOMA CALGARY

SUITE 120 4954 RICHARD RD SW

CALGARY, ALBERTA T3E 6L1

403.237.0559 [email protected]

www.boma.ca