GrainTerminals ACaseStudy WrittenbyPaulCabaj,CanadianCentreforCommunityRenewal MikeGismondi,AthabascaUniversity RichardStringham,CommunityandCooperativeAssociation DarrenWood,CooperativeIntern,KeepOriginal Sponsors

TheauthorswouldliketothanktheBoard,DirectorsandStaffofWestlockTerminals(NGC)Ltd. forgenerouslyofferingtheirtimeandinsightinthedevelopmentofthisstudy.Yourworkand dedicationareaninspiringexampletoruralcommunitiesacrossthecountry. FinancialsupportfortheprojectwasprovidedbyAthabascaUniversityandtheCanadianCo operativeDevelopmentInitiative,withoutwhoseassistance,thiscasestudywouldnothavebeen possible.

BoardMembers:(BackRowLR)WaynePeyre,GilDubrule,RichardKrikke,SteveMiller,BrianTrueblood,Lonnie Brown(FrontRowLR)HarryDeWindt,DrAlanWatt,DenisRivard,LarryArndt WestlockTerminals(NGC)LTD WestlockTerminals(NGC)LtdisanexcitingnewgraincompanyincorporatedonAugust23,2002and beganacceptinggrainonDecember5,2002.WestlockTerminalsisanindependentlyoperatedgrain terminallocatedinthetownofWestlockatthecrossroadsofhighway44andhighway18,situatedona CNRailwaymainline. WestlockTerminalsLtdisownedbyover230shareholdersthatareablendoffarmersandbusiness peoplefromthedrawareasurroundingtheterminal.WestlockTerminalsprovidesregularreturnsto shareholdersthroughthedividendyieldsoftheClass“C”sharesaswellastheincentiveyieldsofthe Class“D”shares. WestlockTerminalshasutilizedcapitalinvestmentfromthecommunitytomaintainaprofitable operation.Thiscommitmentwillfacilitatetheviabilityoflocalinfrastructureinadditiontoproviding investorsapositivereturnontheirinvestment.Thiscommitmentisevidentintheorganization’s “MissionStatement”and“VisionStatement”nowandforthefuture. MissionStatement "Todevelopaviablebroadspectrumgrainbusiness,impactingcommunitygrowth,promotingquality serviceandproductivity." Vision "YourGrainLinkToTheFuture"

WestlockGrainTerminal:ACaseStudy 1 TheWestlockGrainTerminalsisaverysuccessfulNewGenerationCooperativelocatedinWestlock, Alberta.In2002,whenthecommunityfoundoutthattheirgrainterminalwasgoingtobesold,they ralliedtogethertoraisemorethan$1.2milliontopurchasetheterminalasacommunityownedventure. Sincethen,theCoophaspaidhealthydividend,onitssharestomembersandinvestorseveryyearand arefollowingthroughonplanstocontinuallyexpandtheirgrainhandlingcapacity.Itssuccesswasa resultofthevisionanddedicationofasmallgroupoffarmers,withthesupportofsomekeyindividuals, and,aswithanynewventure,alittlebitofluck.TheexperienceofWestlockTerminalshaslessonsto offertoanycommunityfacedwiththelossofamajoreconomicasset. WestlockTerminalsandtheAlbertaFarmCrisis TheWestlockTerminalstoryisencouragingatatimewheninspirationishardtofindintheruralAlberta countryside.IncontrasttonationalimpressionsofAlbertaasanoilrichpetroleumstate,ruralsociologist RogerEppclaimsthatthereareinfact2Albertas–onerichandonestruggling–andthatsince1996 thesetwoAlbertashavedemonstrated“divergentspatialgeographiesandprospects.”ThefirstAlberta, anoilrichandranchingprovincewidelyknownacross“concentratedintheHighway2corridor linkingandEdmonton,andalsoincludingthenorthernresourceboomtownsofFortMcMurray andGrandePrairie.”ThesecondAlberta,apoorerand“spatiallyouterAlberta,”hedescribesasrural, agricultural,andoutsidethe“Albertaadvantage”..ItisthislatterAlbertawhereEppfindsanever deepeningthefarmcrisis.AsEppexplains: Thefarmcrisisisaboutdisintegratingruralcommunities.Raillinesareabandonedandgrainelevators camedown.Taxbasesshrink.Populationshaveagedanddeclined.Retailstoresandgovernment serviceslikehospitals,schoolsandpostofficesareconsolidatedinlargercenters.People,whohave givenvolunteerenergy,wearoutormoveaway. Thefarmcrisisisalsoaboutthelackofleadershipthatcanrepresentafracturedagricultural community.Itisaboutcomingtotermswiththenationalpoliticalirrelevanceoftheprairiefarm vote,andwithurbanruraltensionsripeforpoliticalmanipulation.Farmpeopleoncewere romanticizedasthebackboneofthecountry;nowtheyareperceivedasparasitesonthepublicpurse andfeelpowerlesstochangethatperception. Thefarmcrisisisaboutfearsforthefutureofwhatisgoodworkworkthatfeedspeople,engages parentsmeaningfullywiththeirchildren,andrequiresmultipleskills.Nowfarmpeopletalkaboutthe prospectofbecoming'bioserfs'undercontracttooneofahandfulofseedchemicalconglomerates. Theyworkgreatdistancesoffthefarmtosubsidizetheiroperations(invulnerableruralprofessionslike nursing),andfaceRevenueCanadareclassificationashobbyistsfortheirtrouble.Theyconstitute perhapstheoldestoccupationalgroupinthecountry.Manyofthemareeatingupwhatoughttobe retirementequity,postponingwhateventuallywillbeamakeorbreakperiodofgenerationaltransfer. Inthatsense,too,thecrisisisabouttheimmensepsychologicalburdenofkeepingathirdorfourth generationfamilyfarmthatisnotmerelyabusiness,butaphysicalanchorofhomeandidentity. Finally,thefarmcrisisisaboutanacutesenseofgovernmentabandonment. SeRogerEpp,TheFarmCrisis.2002.http://ualberta.ca/~parkland/post/VolIVNo1/03epp.html In2002,againstthiscontextofcrisis,thefarmersandcommunitiesoftheWestlockregionfounda creativecooperativesolutiontosaveWestlockTerminals.Facingthefarmcrisismakestheir achievementallthemoreimpressive.

2 WestlockGrainTerminal:ACaseStudy Background TheprairiegrainelevatorterminalisaniconicsymbolofwesternCanada’sagricultureroots,a communitylandmarkwhoseheightwaschallengedonlybythechurchsteeple.VirtuallyeveryAlberta communityofmorethanafewhundredpeoplehadagrainelevator.Grainelevatorswerecrucialforthe survivaloffarmingcommunitiesacrosstheprairies,actingastheonlymarketaccesspointfortheir harvesteveryyear.Theterminalswouldbuygrainfromfarmers,eitherforcashoratacontractedprice, andthensellthegrainagainforinternationalbuyersoronthecommodityfuturesmarket.Toavoidthe temptationofpricegougingbytheterminalowner,manyofthesemanygrainelevatorswereoperated byfarmerownedcooperatives,rangingfromsmallcommunitybasedcooperativestohundredsowned bytheAlbertaWheatPool,Canada’sfirstevergraincooperative. Overtime,astransportation,primarilytractortrailerdeliveryimprovedandasgrainpricesrecededin comparisontoothercommodities,larger,morecentralizedterminalswerebuiltandaseriesofgrain handlingcompanyamalgamationstookplace.TheAlbertaWheatPoolamalgamatedwithManitoba WheatPooltoformAgricoreCooperative.Finallyin2001,UnitedGrainGrowersLimited(foundedin 1906)andAgricoreCooperativeLtd.amalgamatedtobecomeAgricoreUnited(”Agricore”).Sincethen, smalltowngrainterminalclosures,coupledwiththeshutdownofarangeofshortlinerailwaysacross theprovince,hasresultedinageneralservicedecline.Farmershavebeengraduallypushedfurther afieldtodelivertheirgrain. Withover1000farmsinWestlockCountyanddirectaccesstoapproximatelytwicethatnumberin surroundingcounties,WestlockTerminalsislocatedintheheartofoneofthemostproductivegrain growingregionsonthecontinent.Thecountyenjoysfertilesoilsandgoodbalanceofrainandsun. However,despiteitsproximity,bytheendofthecenturymanyofthefarmersintheregionwereselling theirgrainatsurroundingterminals.

WestlockGrainTerminal:ACaseStudy 3 Atthetime,thethennamedWestlock“Agricore”elevatorwashandlingapproximately85,000tonnesof grainannuallyataprofit.Forthecompany,however,thesereturnswerenotsufficientparticularlyin lightofitsheftycapitalinvestmentinupgradingtheterminal’santiquatedwoodconstruction.Agricore wasmovingtoclosedowntheoperationsandtodivertthemajorityofitscustomerstoEdmonton terminalssome100kmaway. WhentheclosureoftheWestlock“Agricore”elevatorwasannounced,acomplaint(which,aswithall suchcomplaints,hasbeenkeptanonymous)wenttotheCompetitionBureau(CB)Canada http://competitionbureau.gc.ca/eic/site/cbbc.nsf/eng/home).Thecomplainantraisedconcernsthatthe AgricoremergerhadreducedthecompetitivenessofgrainhandlingintheEdmontonandPeaceRiver Regions.Uponfurtherreview,CBagreedwiththecomplainantandbegantalkswithAgricoretoresolve theissue.Agricoreagreedtodivest,ratherthansimplyclosedowngrainelevatorsinthe Edmonton/PeaceRiverregion,includingelevatorsinthecommunitiesof:Gaudin,Killam,Westlock, Bawlf,RycroftandFalher.AgricorewasgivenuntilAugustof2002tofinalizethesaleoftheterminals. GrainproducersintheWestlockareaaffectedbythisdecisionoftheCBAheldameetingtodecidetheir nextsteps.Thegroupofapproximately35individualscreatedathreepersoncommittee(DaveFelstad, RandyGabel,andJohannVonRennenkampff)tofindaprivatebuyer.Thecommitteespenttwomonths contactinglargegraincompaniesinWesternCanadawhomightbeinterestedinpurchasingthefacility. TheproducersunderstoodthattheterminalhadbeenprofitableforAgricore.Theyalsorealizedthe facilityhadtwodrawbacks: 1. Therehadnotbeensubstantialinvestmentsfordecades 2. Itwaslocatedintown,whereasmostnewterminalsarelocatedoutsidetowncentersto accommodatetransportandgrowth. Unfortunately,manyprivatebuyersthoughtthattheterminalsweresimplytoooldanddilapidatedfor investmentpurposes.Slightlydisheartened,thecommitteerealizedthatapersonoragroupofpeoplein thecommunityweregoingtohavetopurchasetheterminals.Theyhadoneyeartosolvethedilemma. Theydiscussedcreatingajointventurebetweenfiveproducers,basedonmodelstheyhadseeninother communities.However,thesejointventurestendedtofocusonthegrainhandlingneedsofthe partners,ratherthanthewiderfarmingcommunity.Theythusconcludedthatthisshouldbea communityinitiative. DaveFelstadpresentedtheirsituationtotheWestlockRotaryClubinanattempttosparktheinterestof thelocalbusinesscommunity.TherehewasintroducedtoMarieGallantoftheTawatinawCommunity FuturesDevelopmentCorporation(anotforprofitorganizationcommittedtoruraleconomic developmentwww.cfna.ca).Intriguedbythesituationandunderstandingtheimportanceofthe terminalsfortheentirecommunity,MarierequestedameetingwithDaveandtheotherCommittee memberstotalkabouthowshecouldhelp. Attheirinitialmeeting,thecommitteestressedthatlosingtheelevatorwouldhavesignificanteconomic andsocialimpactsonthecommunity.Mariecouldtellthattheywereveryknowledgeableaboutthe agriculturebusiness,butlackedthenecessarybusinessplanningexperience.Theydecidedtobrainstorm differentorganizationalformstheycouldcreateandthestepsrequiredtomakethemareality.They

4 WestlockGrainTerminal:ACaseStudy indentifiedseveralbusinessmodelsthatmightworkanddecidedtoconductadditionalresearchto evaluatetheirviability. BasedonsomeofthesupportprovidedbyMarieGallant,thesteeringcommitteewasabletoconvince boththeTownandtheCountyofWestlocktocontribute$5,000eachtowardsthecostsofstartinganew organizationtoownandmanagetheterminals.Thesefundswereusedprimarilytosupportthe prefeasibilityworkontheterminal,includingtripstovisitothercommunityterminals,particularlyin Saskatchewan.TripstoSaskatchewanwereatthepersonalexpenseofthethreefoundingDirectors. ThegroupdrewuponexperiencesgenerouslysharedbythebuyersofTerminal22atBalcarres, Saskatchewan.Terminal22,foundedin1998,isamodernstateoftheartgrainhandlingfacilitythatis “50/50jointventuregraincompanycomprisedoflocalareafarmersandCargillLimited.”(The SaskatchewanEncyclopedia)TheWestlockgroupmetwithTerminal22’sChairandSecretaryTreasurerin April2002todiscussapproachesforraisingcapital.Theyofferedthefollowingcouncil:  Keepsharepriceslowenoughtoencourageinvestmentfromallmembersofthecommunity,buthigh enoughtoraisesufficientinvestmentcapital.  Setashorttimeframeforpeopletoinvest(approximatelysixweeks)becausethemajorityof investorswillwaituntilthelastweek(orday)topurchaseshares.Ifthetimeframeistoolong, investorsmayloseinterest.  Talktothesurroundingcommunitiesbecausetheyhaveastrongvestedinterestinthisventure.  Donothireasalesmantoselltheshares.Thisistheworkoftheprojectleadership.Thepeopleofthe communitywillbemorelikelytotrustsomeonetheyknowandrespect. ThecommitteereturnedtoWestlockinspiredandwithrenewedideasfordevelopingasuccessful communityownedterminal. BuildingonthemodelofTerminal22,thecommitteemetwithafewdifferentlawyersabouthowto structureapublicallyheldcompanythatcouldsellsharestothecommunity.Theywerestruckbythe amountoftimeandmoneyneededtocreatealimitedliabilitycompany,andparticularlyformeetingthe AlbertaSecurityCommissionsdisclosureprocessforissuingshares.Theynotedthatcostsofthismodel werequitehighandthisencouragedthemtolookatothermodels,whichiswhentheyencountered BrianKalielandMerleGood. BrianKalielhadbeenoneofthefewlawyersintheprovincewithexpertiseinthecoopmodel.Merle GoodwasataxspecialistwithAlbertaAgricultureandRuralDevelopmentwhohadworkedwitha numberofagriculturecoopsintheprovincethroughhisextensionrole.BrianandMerlewereamong thekeyauthorsbehindtherevisiontheAlbertaCooperativeAct.Theyhadpushedforchangesbasedon theirexperienceworkingtogetherontheformationofanumberofcoops.Theypushedparticularlyhard onwhattheysawwerelimitationsforcooperativestoraisecapital.Basedontheirexperience,they championedtheinclusionofmultistakeholdercooperatives(theActhadpreviouslylimitedcoopsto onetypeofmembership)andtheinclusionofnonmemberinvestmentshares,aswellastheconceptof theNewGenerationCooperative(NGC).1NewGenerationCoopsaresometimesdescribedashybrids 1TheAlbertaCooperativesActcanbeaccessedontheQueen’sPrinterwebsite: http://www.qp.alberta.ca/574.cfm?page=C28P1.cfm&leg_type=Acts&isbncln=9780779740185

WestlockGrainTerminal:ACaseStudy 5 oftraditionalcoopsstructureandlimitedcompany.ForacomprehensivereviewoftheNewGeneration Coopmodel,pleaseSeeAppendixIII:“NewGenerationCoops:Alberta’sNewestOptionforAgriculture Business”. Inmanyways,theWestlockTerminalProjectwasanidealprojectforBrianandMerle.Itencapsulated allthepowersofthenewlyrevisedAct.Togetherandseparately,BrianandMerleheldanumberof planningsessionswiththeWestlockcommitteetocraftthecoop’sstructure.In2002,Westlock TerminalsNGCbecamethefirstcooperativetoberegisteredunderthenewAlbertaCooperativeAct. ThoughentitledWestlockTerminals(NGC)Ltd.,WestlockTerminalsalsocontainselementsofthemulti stakeholdercoop.Principalamongtheseisitsabilitytoissuecommunitymembershares.Thisabilityto issuevariousclassesofsharesprovedtobecrucialinitscapitalcampaign.Foundingmemberswereable togenerateconsiderablecommunityengagementbecausethecommunitylocalswouldbetheowners, allowingthemtogeneratesignificantequitysomethingwellnighimpossibleforajointventure.In addition,shareissuesforcooperativesarenotasonerousastheyareforpubliccompanies(i.e.,anoffer ofmemorandumisusedandaprospectusisnotrequired).Consequently,sharescanbeplacedforsale quicklyandforlessexpensethansharesforpubliclytradedcorporations.Foramoredetaileddiscussion oftheWestlockTerminalsShareStructure,seeAppendixI. Havingsortedouttheirlegalstructure,thegrouphiredabusinessconsultantfromEdmonton,Serecon Consulting,tocreateabusinessplan.Whiletheproducerswereabletocapablyestimatethefinancials regardingthereceiptofgrain,theyhadlittleexperiencewiththeshippingside,whichwaskeytotheco op’sprofitability.Aswell,thecommitteedrewupontheexpertiseofanAgricoreexecutivewhodrafted aninterimbudget(freeofcharge!)thatincludedbestcaseandworstcasescenariosfortheterminal. Thesescenariosindicatedthattheterminalwouldbeaverylucrativeinvestmentiftheyhadagoodyear, andthattheywouldremainintheblackeveninbadyears.Thenumberswereproofenoughthatthe committeewastalkingaboutapromisingventure,notanidledream. FormingaBoardofDirectorswasthenextmajorhurdle.ThecommitteeheldameetinginWestlockto updateinterestedpartiesonthestatusoftheinitiativeandtorecruitmoreBoardmembers.Aftersome coercingandalittlebitofhumility,theywereabletofind10individualstomakeaBoard–twoofwhom wereprofessionalsfromthebusinesscommunity.Anevengreaterchallengeforthefounderswasto fashiona“suite”ofshareissuesthatcouldconnectthebusinessinterestswitharangeoflocalresidents farmers,professionals,thewelloff,andthenotsowelloff–inordertomaximizepublicbuyin. Thecommittee,workingwithadvisorsBrianKaliel,MerleGoodandMarieGallant,spentasignificant amountoftimediscussingtheshareprocess.Theycameupwiththefollowing: ClassAShares:Membershipshareforallmembers ClassBShares:Ahigherriskinvestmentsharethatcanbesoldtomembersandnonmembersalike withaninitialpriceof$2000 ClassCShares:Investmentsharesthatcanbesoldtobothmembersandnonmemberswithpriority redemptionvalueandafixedreturnof7%. ClassDShares:Investmentsharethatprovidesaddedreturnstofarmingmemberswhodelivergrain ClassEShares:Shareclassforfoundingmembersusedforinitialcoopdevelopmentcosts.

6 WestlockGrainTerminal:ACaseStudy Class‘E’shareswereofferedforsaletothefoundingmemberstocoverthelegalandconsultingfees beforeafullshareissuecouldbeconducted.Theseshareswerehighrisk.Iftheorganizationdidn’tstart, theywouldlosetheirinitialinvestment.Iftheywereabletogetthecompanyupandrunning,class“E” shareswereeligibletobeconvertedintodividendpayingsharesattwotoone,recognizingtheriskof venturecapital. TheWeslockTerminalscommitteeestimatedthattheywouldhavetoraiseatleast$1milliontogetthe terminalsupandrunning.Preferred,nonvotingshareswhichwereissuedtothepublicwere$5000 each,withanannualdividendof7%.Producerscouldpurchasesharesfor$2,000formembershiprights. TheyalsohadaccesstoClass‘D’Shareswhichwere$2,000eachandincludedpatronagedividendsand profitsgeneratedfromgrainhandling. Thecoopmadeastrategicdecisionthatitwouldbeopentoanydelivery,whetherornotthefarmerwas amemberofthecoop.Inthiswaytheyhopedtocaptureasmuchofthegrainmarketintheregionas possible.Limitingservicetocoopmemberswouldlikelydetermanyfarmersfromusingtheterminal. However,farmerswhowantedtoreceivepatronagereturns(profitsharingbasedonthepercentageof businessconductedwiththecoop)wouldberequiredtopurchaseaClassAmembershipShare.ClassD DeliveryRightsSharewerealsomadeavailable,soClassAmemberscouldreceivegreaterpatronage returnsinproportiontothevolumestheysoldtotheterminal. Again,drawingonthesageadvicefromtheexperienceofTerminal22,theBoarddecidedtheirinitial shareofferingwouldbeavailableforonly6weeksfromJuly,2002toAugust,2002.Theyknewitwas goingtobeanuphillbattle.Localinvestors’confidencehadrecentlybeenshakenbyotherfailed agriculturalinitiativesintheregion.Forexample,anumberoffarmfamilieshadlostmoneywhena swinecooperativefailedinnearbyBarrhead.Aswell,adroughtthatsameyeardeterredmany producersfrominvestingintheproject.Asaconsequence,theBoardfocusedmoreofitsattentionon raisingcapitalfromthenonfarmingcommunity. Manybelievethatmanyinitialcommunityinvestorsbasedtheirdecisiontopurchasesharesonthe reputationandleadershipofthecoopBoardwhosememberswererespected,successfulfarmersand localbusinesspeople.Forothers,theriskoftheinitialinvestmentwasoffsetbytheirdesiretoretainan importantbusinessinthecommunity.Theserangedfromdoctorsandlawyerswhosawthecentralrole thegrainterminalplayedinthecommunity,totheownerofthefarmimplementsstoreandtireshop, whosebusinesseswouldsufferfromtheclosureoftheterminal. Clearly,theterminalwouldprovidebenefitstothesurroundingcommunities.So,thecommitteedrew upanagendalistingallthesurroundingtownstheyweregoingtovisitoverthesixweeks,finishingin Westlock.Theymadesuretoinformallthecommunitynewspapersoftheirintentionsandtospreadthe word.Bythistime,thecommitteewasalreadygeneratingpositiveprintandradiomediaattention.The greaterWestlockcommunitywaswellversedintheproject’srationaleandleadership.Tothisday,the foundersattributemuchoftheirsuccesstothecrucialrolethemediaplayedinsupportingtheproject anditscapitalcampaign. Overthesixweeks,theBoardmemberspulledoutallthestops.Theyheldoneononemeetingswith communitymembers,goingoverthebusinessplanandmemorandumofofferingtimeandtimeagain.

WestlockGrainTerminal:ACaseStudy 7 TheypresentedtheirbusinesscasetotheChamberofCommerceandtotheRotaryClub.Theyputadsin thepaperpromotingthesharesandheldinvestorregistrationmeetingsineachofthesurrounding communities. Despitetheseefforts,withoneweekremaininginthecapitalcampaign,only60%ofthecapitalhadbeen raised.Nervesandtensionswerehigh.Afteralmostafullyearofeffort,itwasn’tuntiltheverylast weekofcampaigningthatinvestorsstartedtosignup.Theteamwasabletoraise$200,000inthelast weekand$200,000onthelastdayofthecapitaldrive.Thisbroughttheirtotalequityupto$1.2million, exceedingexpectationsbyover$200,000.(Thefoundersbelievethathavingadefinedrateofreturnof 7%wasimportanttothesuccessofthepreferredinvestment.) Afterthisimpressivemembershipdrive,theywereabletoincorporateonAugust23,2002andpurchase theterminal.Initially,Agricoretriedtoselltheelevatorfor$1million.Butwiththedeadline approaching,AgricoreagreedtoselltheelevatortoWTLfor$200,000. Despiteraisingthenecessaryamountofcapital,WTLstillhadadifficulttimesecuringaloanwitha financialinstitution.With$1.2millioninequity,thegroupsoughta$400,000loantocovertheentire workingcapitalitwouldneedforinitialoperations.Severalattemptstoaccessaloanfromthelarge bankswereunsuccessful.Eventually,basedonthestrengthandreputationofitsBoard,WTLwasableto doadealwithAlbertaTreasuryBranch(ATB).(Atfirsttwolendershadcomeforward:theAlbertaFarm ServicesCorporation(AFSC)andATB.However,duetocontinuedwranglingbetweenthetwo institutionsoverwhohadprioritypaybackrights,theATBassumedthewholeoftheloan.Dealingwith onefinancierprovedmucheasierthanworkingwithtwo.) Duringtheinvestmentdrive,DaveFelstadwasinconstantcontactwiththegeneralmanager,BobHeck, fromPrairieWestTerminal.BobwaslookingforachangeandmovingtoWestlockbroughthimcloserto hisdaughterandgrandchildren.InSeptember2002hemovedtoWestlock,bringingwithhiman immenseamountofleadershipandexperiencenottomentionpastexperiencewithacommunityrun terminal.Bobunderstoodtheimportanceofhavingstrongfinancialleadershipandplanningfromthe beginning,sohehiredStephaneGervais,aregisteredaccountant,whobroughttoWTLtheessential skillssetofacontroller. AfterWTL’sfirstyearofoperations,investorsreceivedadividendof7%.Communityshareholderswere verypleasantlysurprised.ManyconfessedtotheBoardthattheyhadviewedtheirshareinvestmentasa writeoff:“Isawitisagranttoaproject,Ineverexpectedtoseeanythingback.”Sincethedividendwas issuedjustwhenholdersofstockmarketshares,mutualfundsandRRSPssufferedterriblelosses,the BoardhadlessdifficultyissuingasecondshareoffertofinanceWTL‘sexpansion,includinganexpansion ofitsrailline,anewsteelterminal,andanadditionalsteelbinaswellascleaningcapacity.Allofthese upgradeswouldimproveefficienciesandenhancethevalueofthegrain.Thisisthethirdoffour expansionplansandwillbecompletedbythelatefallorearlywinterofthe20092010cropyear.Afinal infrastructureexpansionphaseisplannedtobeginin2012. Currently,WTLisownedby239shareholders,ablendoffarmersandbusinesspeople,predominately fromtheareasurroundingtheterminal.WestlockTerminalsprovidesregularreturnstoshareholders throughthedividendyieldsoftheClass“C”sharesaswellastheincentiveyieldsoftheClass“D”shares.

8 WestlockGrainTerminal:ACaseStudy WTL’scurrentgrowthstandsatabout15%peryear:asignificantturnaroundforaterminalthatwas deemedsubstandardandonlymarginallyprofitableunderAgricore’scontrol. TheBoardisalmostasdiverseasthemembership,comprisingindividualswithabroadrangeof backgrounds.Theyagreethatitisinthebestinterestofallstakeholderstoensurethebusinessis profitable,progressiveandgivesbacktothemembers.Unlikeprivatecorporationsinwhichoneortwo individualsdrivetheprocess,thecooperativeBoardneedsexcellentleadershipanda“reasonably coherent”BoardofDirectors.TheBoardgoestogreatlengthstonominatenewBoardmemberswho havegoodstrongleadershipandadiverseskillsetincludingbusinessplanning,accounting,investment, farmmanagement,andgrainshipping. WTLhasutilizedcapitalinvestmentfromthecommunitytomaintainaprofitableoperationinWestlock andtoevenupgradeandexpandoperationsandfacilities.Thiscommitmentfacilitatedtheviabilityof localinfrastructure,ensuredcontinuedrailconnections,andinadditionprovidedinvestorsapositive returnontheirinvestment.Theirrapidgrowthcontrastssharplywiththeexperienceofothergrain terminalsacrosstheprairies. TheCompetitionBureauhadrequiredthatAgricoresell,notclose,sixterminalsintheprairieregions, includingtheWestlockterminal.Unfortunately,theterminalsinRycroftandFalher,whilesoldinitiallyto farmergroups,havesinceshutdown.TheBawlfelevatorhasbeenpurchasedbyConAgraandisfocused exclusivelyonmaltbarleys.GuadinandKillamcontinuetooperateunderlocallyowned,limitedliability companies:inKillam,GreatNorthernGrains,andinGaudin,ProvidenceGrain.Afuturecomparative studyontheadvantagesanddisadvantagesofthecooperativeandthelimitedliabilitycompany,in threecommunitieswithrelativelysimilarcontexts,wouldbeveryrevealing. Roleofintermediaries TheWestlockgroupbenefitedfromthesupportofMarieGallant,thethenExecutiveDirectorofthe CommunityFuturesoffice.Marieplayedseveralkeyroles: Helpedwithbrainstorminganddevelopingthebusinessconcept. Believeditwasaviableventureandofferedencouragementwheneverpossible. HelpedconstructtheBoard. Assistedindealingwithlawyers,insurancecompaniesandfinancialinstitutionsandMarie’s backgroundincommercialbankinghelpedsecurefinancing. Keptthemedia,RotaryClubandChamberofCommerceinvolvedatallstages. Offeredadministrativesupport,suchameetingroomandphotocopyingservices. KnewtostepoutwhentheyorganizedacompetentBoardandgeneralmanager. WestlockTerminalsalsobenefittedsignificantlyfromthesupportofMerleGood,ataxspecialistfrom AlbertaAgricultureandRuralDevelopmentandBrianKaliel,agovernmentagriculturetaxspecialistand corporatelawyerwithexpertiseinthecooperativemodel.Asmentioned,MerleandBrianhadworked closelytogetherinhelpingtodrafttheAlbertaCooplegislationwhichprovidedforNewGenerationCo ops.Workingwiththesteeringcommitteetogetherandsingularly,theyhelpedguideWTLtobecome thefirstexampleofaNewGenerationCoopunderthenewAlbertalegislation.

WestlockGrainTerminal:ACaseStudy 9 SOMECOMPARATIVEISSUES TheExperienceofBeiseker,Alberta ThesituationofthecommunityofBeiseker,AlbertaissimilartothatofWestlockinmanyrespects. Viterra,alarge,diversifiedCanadiangrainhandlerthatoriginatedinthemergeroftheSaskatchewan WheatPoolandAgricoreUnited,closeddowntheterminalinBeiseker.Thisobligedproducerstotravel toothertownstodelivergrain.Thecurrentterminalisingoodshapeandlocalfarmerswouldliketobuy it,butViterraisunwillingtosell.ItwillbeinterestingtowatchhowBeisekerovercomesitschallenges. TherearealsosomeveryinterestingdifferencesbetweenWestlockandBeiseker.ForBeiseker: Pros Cons  Goodgrainmixandtonnage,with  Viterradoesnothavetosellthefacility,as productiontonnagesimilartothoseofthe AgricorewasobligedtoselltheWestlock Westlockarea.Beisekerisoneofperhaps elevatorbytheCB. onlytwoorthreeareasinAlbertawhere  Thereareseveraloptions:theycantryto anindependentlyownedgrainterminal purchaseterminalagain,buildanother likeWestlock’swouldbeviable. terminal,orcreateaproducercardelivery  Significantgapinservicetotheeastof system. Beiseker.  Thereisnosettimeline,reducingthe  Currentfacilityisgoodshape,mostlysteel senseofurgencythatdrovedevelopments bins. inWestlock.  Goodaccesstoraillines.  Smallercorecommunity.WhileWestlock  Motivatedgroupofproducerswith, drewitsmembershipfromsurrounding interestingly,asurprisingnumberof smallercommunities,thecoreofits youngerfarmerswhencomparedto membershipisfromtheimmediate Westlock. Westlockarea.Beisekermayhavetodraw membersfromawiderarea

TheWestlockCoopBoardModel TheWestlockTerminalBoardmodelhasbeencriticizedbysomeothercooperativeboardsbecauseit doesnotpaycompensationtoitsboardmembers.ManyWTLBoardmembersbelievethatavoluntary Boardisveryimportanttothecoop’ssuccess.Theyfeelthatindividualscommittedtothecooponly requiresmallyearlyperdiems,paidonlyiftheorganizationisfinanciallysuccessfuloverthefiscalyear. RepresentationfromallsharetypesisincludedontheWTBoardtomaintainequalrepresentation.A minimumofsixmembersoftheBoardareelectedbytheproducerswhodelivergraintotheelevators (Class‘A’Shareholders).Inaddition,40%oftheBoardmustbeelectedand/orappointedbycommunity investorswhodonotholdvotingpower(Class‘B’and‘C’Shareholders).Asaresult,theBoardismade upofprofessionalsandfarmersfromthecommunity.

10 WestlockGrainTerminal:ACaseStudy BoardmemberscansitontheBoardforamaximumofsixyears(threefullterms).ElectiontotheBoard isstaggeredsotherearealwaysnewandoldmembers.Theyrecognizethatsixyearsisashorttimetosit ontheBoardbutbelievehavingnewDirectorshelpstheBoard,itsmembersandemployeesstay focused. Opportunitiesandchallengesforreplication Thereisaclearcontradictioninattemptingtoreplicateacoop–itisimpossibletoreplicatetheexact economicandsocialconditionsandcontextthatgaverisetoWTL.Therewereseveralimportant milestonesthatmakesWTLauniqueexampleanddifficulttoreplicate.Oneofthemostimportantwas thatCompetitionBureauCanadarequiredAgricoretosellthegrainelevator(Seeoriginaldecisionhere http://www.competitionbureau.gc.ca/eic/site/cbbc.nsf/eng/00387.html).Asaresult,WTLwasableto purchasetheelevatorforafractionoftheaskingprice.Also,organizerswereabletosecurealoanwith ATBbecauseofthestrengthandreputationoftheinitialBoardmembers.Lastly,theBoard’sabilityto raisecapitalintheinitialshareissueisindicativeofthestrongcommunitysupportthecoopenjoyed. WhatWorkedForWestlock WhileWTLmaynotbereplicable,therearesometransferablelessons: a. Tenaciousleadershipisneeded.Identifyleadersandgivethemasmuchsupportaspossible. b. Makecertainthefoundingmembershavethecommunitysupportnecessarytoraisesufficient capital. c. Determinehowmuchyouwantthiscoop.Willthesignificantsacrificebeworththeeffort? d. Identifywhatyouknowand,moreimportantly,whatyoudon’tknowaboutyourbusiness.Ifthereis anareayouareunsureof,findanexpertwithinthecommunityandgethim/herinvolvedinthe decisionmakingprocess. e. Examinealltheoptionsforraisingcapital.Willbusinesses,municipalities,and/orindividualsinvest? Ifthereareonlyafewmajorinvestors,thecooperativemodelmaynotbethebestoption. f. Examineopportunitiesforallianceswithotherbusinessesandcooperativesifitbuildsthebusiness case. g. Seekseedcapitalfrommunicipalandcountygovernments. h. Tourothercommunityownedinitiatives. i. Getanindependentpartytoevaluatethebusinessopportunity. j. Setareasonabletimeline. k. Boardshouldsellsharestogaincommunitysupport. l. GetmediaandbusinessgroupsliketheRotaryandChamberofCommerceinvolvedintheearly stages.Keeptheminformedthroughouttheentireprocess. m. Identifybusinessesinthecommunitythatwillbeimpactedbythesuccessorfailureofyour organization,andgettheminvolved. n. Beastuteoflegaladviceaboutcoops.Notalllawyersunderstandpotentialcooperativestructures thoroughly.Findalawyerwithcoopexperience. o. InitialBoardmembersmustbelieveinthecoopandbewillingtopurchasesomeofthefirstshare offeringtocoverstartupcosts. p. Hirecompetent,experienced,andmotivatedmanagement(includinganoperationsmanagerand financialcontroller).

WestlockGrainTerminal:ACaseStudy 11 APPENDIXI:COMPARISONOFSHARECLASSES UnderthenewAlbertaCooperativesActof2001,differentclassesofsharesbecamepossible.WTL establishedasharestructurethatenabledittoaccessinvestmentcapitalfromthebroadernonfarming community.AsWTLwasthefirstcooperativetousedifferentshareclassesunderthenewlegislation, thegrouphadtoforgenewground.Fivecategoriesofshareswerecreated.Eachclasshasimplications fortheothers.Itwasachallengedeterminingtheclassesandtheirstructure.SeeAlbertaCooperatives Actathttp://www.acca.coop/ABCooperatives.pdf Sharepricingrequiresknowinghowmuchcapitalneedstoberaisedandunderstandingtheaudience thatisexpectedtobuy.AsafoundingBoardmembernoted,“Youdon’twanttosetthepricetoohigh. Youneedconfidencethatyouarenotgettingtoomuchmoneybutonlywhatisneeded....Youneedto determinehowmuchcapitalisneededandhowmanypeopletherearetodrawfrom.” Anotherissuetoaddressistherightsofshareholdersintheeventofthecooperative’sdissolution. Whenstarting,peoplearemostconcernedastowhathappensifyoufail.Buttheyshouldalsobe concernedaboutwhathappensiftheorganizationsucceeds.(BoardMemberInterview) Asynopsisofthesharestructurefollows.AlsoseeAppendixIII:ComparisonofShareClasses. Class‘A’Shares Onlyholdersofthesesharesaremembersofthecooperativewiththebenefitsthatattachtoco operativemembership(i.e.,onemember,onevote;eligibletostandforelectionontheBoard;the member’sshareofprofitsisbaseduponthevalueofgraindeliveredtotheterminaloverthefiscalyear). Furthermore,deliverycontractsareonlyavailabletothosewithClass‘A’Shares(althoughnonmembers mayalsodeliverwithouttheaforementionedmemberrights).Consequently,membersaregrain producers.ClassAsharessetat$2000andamembercanholdonly1Class‘A’Share.Memberswho wishashareofprofitsbasedondeliveryofgrainareofferedClassDSharesforthispurpose. Class‘D’Shares OnlythosewhoholdorareapprovedtoholdClass‘A’SharesmaypurchaseClass‘D’(orDelivery)Shares. IftheBoardsodirects,theremayalsobearequirementthattheClass‘D’shareholdershaveenteredinto deliveryrightscontractswiththecoop. InWTL,deliveryrightsandobligationswerenotattachedtoshares(asisthecaseinsomenew generationcooperatives).However,theabilitytorealizepatronagerefunds2onlargervolumesofgrain deliverytothecooperativeisenhancedbytheownershipofadditionalClass‘D’shares.Toaccomplish this,theholdersofClass‘D’sharesareentitledtoreceiveasurplusinproportiontotheirshareof businesswiththecooponcetheClass‘C’shareholders(seebelow)havereceivedtheirdividends.More Class‘D’sharesentitletheshareholdertosurplusonlargertotaldeliveriestothecooperative.WTLis limitedtopayapatronagedividendupto25%oforiginalinvestmentoftheClass“D”shareholders. 2Patronagerefundsincooperativesareashareofthesurplusthecooperativerealizesattheendofthefiscal year.Theyaredistributedbacktomembersinproportiontoeachmember’sindividualuseofthecooperative.

12 WestlockGrainTerminal:ACaseStudy Class‘E’Shares Shareswereissuedtoraisefundsfordevelopmentofthecooperative(e.g.,feesforlegalcounsel,initial costsofhiringageneralmanager).Thebudgetforthesedevelopmentcostswas$120,000.120shares wereofferedat$1,000pershare. AstheClass‘E’sharesweresoldwhenthecooperativeconceptwasjustbeingdeveloped,theBoard determinedthatalaterconversion(withinoneyearofregistrationofthecoop)wouldprovidea2for1 valueforthesesharesinrecognitionoftheassociatedrisk.Inotherwords, OneClass‘E’sharecouldbeconvertedtooneClass‘B’share(@$2,000pershare);or OneClass‘E’sharecouldbeconvertedtooneClass‘D’share(@$2,000pershare;theshareholder mustbequalifiedtoholdClass‘D’Shares);or FiveClass‘E’sharescouldbeconvertedtotwoClass‘C’shares(@$5,000pershare).

AlongwithClass‘C’shares,theClass“E”shareswouldhavepriorityintheeventofthecoop’s dissolution.However,allclass‘E’shareshavesincebeenconvertedtoeitherClass‘B’or‘C’sharesas outlinedabove.AsClass‘E’shareswereusedtoraisetheveryhighriskcapitalusedforthestartupof thecoop,thereisnointenttoissuethesesharesagain. Class‘C”Shares TheBoardrecognizedthatitwasimportanttohavepreferredsharestoraisecapitalastheywillattract moreinvestorsthancommonshares.Accordingly,intheeventofthedissolutionofthecooperative, followingthepaymentofprimarydebt,Class‘C’shareswouldhaveprioritypayoutstatus. Settingthevalueofthesharesrequiredunderstandinghowmuchcommunitypeoplewouldpay.Shares wereissuedat$5,000each.“Somepeopleboughtone‘C’shareandhopedthatthecooperativewould besuccessful.Buttheywerepreparedtotaketherisk[thatitwouldn’t].Otherslookedatthepeople behinditandbelievedthattheyknewwhattheyweredoing.”Withaninitialtargetof$1million,200 parvaluevotingClass‘C’series‘I’wereofferedandsold. Settingthedividendrateforthepreferredshareswaschallenging.(Deliberationsrequiredthree meetingstosettherateanddetermineifthereturnshouldbecumulativeornoncumulative.)TheBoard determinedthat7%wasareasonablerateofreturnfortheriskinvolved.Alowerratewouldnotattract investors;whileahigherratewouldbeonerousforthecoop.AsoneBoardmemberputit:“At7%, moneyleavesthestockmarkettogointobanks;atlessthan7%,moneygoesintothestockmarket.”This wastheBoard’sassessmentin2002.Withlowercurrent(2009)interestrates,theinvestmentwouldlook evenmoreattractive. TheBoardmaydecidenottopayoutadividendoraportionofadividendforClass‘CI’sharesinany givenyear.However,iftheentiredividendisnotdeclared,shareholdersaccumulatetherighttothe outstandingamountofdividendsdue.Suchamountsshallnotcompounduntildeclared.Ifdividends werenotpaidwithinthefirstfiveyearsofthecooperative’sregistration,holdersof70%oftheClass‘CI’ sharescouldhavecalledforaretractionoftheClass‘CI’sharesorforthecooptoacquirethesharesat theparvalueplusdeclaredbutunpaiddividends.

WestlockGrainTerminal:ACaseStudy 13 Theseshareswereavailabletomembersandnonmembers. InaccordancewiththeAlbertaCooperativesAct,Class‘C’shareholdersmayelect20%oftheBoardof Directors.OthervotingprivilegesofClass‘C’shareholdersalongwithotherinvestmentshareholdersare restrictedtospecificcircumstances,asdefinedintheCooperativesAct,suchasthoserequiringoneor morechangesintheWTLArticlesofIncorporation. Class‘B’Shares Thesegrowthsharesaretightlytiedtothecooperative’ssuccess.Theythereforeproducethehighest returnandhavelowerprioritythandoClass‘C’intheeventofdissolution.AsoneofthefoundingBoard membersnoted,“’B’Sharesmakethemostmoney;but...youcan’tcashin.”Theytradeatmarketvalue. Theseshareswereavailabletomembersandnonmembers. TheinitialSeries‘I’ofClass‘B’shareswereissuedat$2,000each.Dividendsaredeterminedbythe BoardofDirectorsandmayvaryfromyeartoyear.Initially,therateofreturnondividendswasmade equivalentpersharewithClass‘A’shares.However,thearticlestyingClass‘B’sharestoClass‘A’shares wereeliminatedsubsequentlybytheBoard.Itreasonedthatmemberswhowanttoparticipateinthe growthofWTLshouldpurchaseClass‘B’shares. ‘B’shareswerethemostdifficulttovalue.Aformulaforvaluationwouldhavebeenveryhelpful.

14 WestlockGrainTerminal:ACaseStudy APPENDIXII:COMPARISONOFSHARECLASSES ClassAShares3 ClassBShares ClassCShares ClassDShares ClassEShares Purpose Determineswho Investmentshares Investmentshares Investmentsharesthat Investmentsharesthat hasmembership provideaddedreturnsfor fundedcostsofco andwhohas delivery operativedevelopment deliveryrights. Availableto Membersonly.Only Aseriesmaybe Aseriesmaybeissuedto Membersonly(mustholdor No membersonly, oneshareper issuedtomembers, members,nonmembers,or beapprovedtoholdClass‘A’ nonmembers, member. nonmembers,or both. sharesandmayrequireentry orboth? both. intodeliveryrightscontracts) ParorNonpar Parvalue Nonparvalue Parvaluefor‘CI’Shares Parvalue Nonparvalue value? Issueprice $2,000 $2,000forinitial $5,000forinitialseries‘CI’ $2,000 $1,000 series‘BI’shares shares Maximum UnlimitedinClass‘B’. UnlimitedinClass‘C’,but‘CI’ Unlimitednumberofshares Maximumof120shares numberof Directorsmayfixa serieslimitedtomaximumof200 Sharesissued numberwithinseries subsequenttothe‘B I’series. Transferable? Transferable Transferable Returns Shareequivalent Dividendsasmaybe For‘CI’series:7%ofprice. Participateinsurplusofgoods Nonaccumulativedividends Class‘B’shares. declaredbythe Dividendpaidifdeclaredby andservicessoldby asdeclaredbyBoardfrom Boardfromtimeto Board.Ifnotdeclaredornotfully shareholdertocoopafter timetotime time.Shares declared,rightstooutstanding paymentofdividendsto equivalentwithClass annualdividendaccumulates,but holdersofClass‘C’ ‘A’shares. notatacompoundedrate Ratefor Atparvalue At$2,000orhigher At$5,000plusallunpaid Atpricepaidtherefore,plusall redemption/ asmaybe declareddividendsandall unpaidpatronagedividends acquisitionof determinedbythe undeclaredaccumulated declaredthereon. sharesbycoop Boardfromtimeto dividends. time,plusallunpaid declareddividends.

3Noinformationprovidedon“InvestmentShareCapital”document.

WestlockGrainTerminal:ACaseStudy 15 ClassAShares3 ClassBShares ClassCShares ClassDShares ClassEShares Limitationsof Redeemedbycoop Onlyafterfiveyears Onlyaftertenyearselapsedsince Anunlimitednumberof ConvertedintoB,CorD redemption/ac withinoneyearof elapsedsince issuanceoriftherehavebeenno $2,000parvaluenonvoting withinayearofthecoop’s quisitionof revocationof issuance. dividendspaidonsharesinfirst5 Class“D”Sharesissuedonlyto incorporation sharesbycoop membership Noobligationto years. membersanddesignatedas acquiremorethan10 Ifnodividendshavebeenpaid, classofinvestmentshares Class‘B’shares within5yearsofcoop pursuanttoSection427ofthe annually. incorporation,avoteof70%of CooperativesAct(Alberta) Class‘CI’shareholdersmay (theClass“D”Shares)Ifany requirecooptoretractor Class“D”sharesare acquiresharesanddeclaredbut redeemed,theyshallbe unpaiddividends. redeemableattheparvalue Ifdividendspaidwithin5years, plusallunpaidpatronage norightofredemptionor dividendsdeclaredthereon. retractionuntil10yearsafter registrationdate,atwhichtime, thereisnoobligationforcoopto acquiremorethan10Class‘CI’ Sharesannually. Votingrights Voting Limitedvoting Limitedvoting Nonvoting Nonvoting Board ElectallBoard Class‘B’shareholders Class‘C’asawholehastheright None None representation exceptthose asawholehavethe toelect20%ofDirectors representing righttoelect20%of Classes‘B’and‘C’ Directors shareholderswhen applicable. Intheeventof PaidoutrateablywithClass‘E’ PaidoutrateablywithClasses PaidoutrateablywithClass dissolution sharesandinprioritytoClasses ‘A’and‘B’sharesafterClasses ‘C’sharesandinpriorityto ‘A’,‘B’,and‘D’shares ‘C’and‘E’shares Class‘A’,‘B,’and‘D’shares Others Convertiblewithinone yearofCoop’sregistration to: ClassBat1:1 ClassDat1:14 ClassCat5:2

4ProvidedshareholderhasaClassAshareandotherwisequalifiesforClassDshares

16 WestlockGrainTerminal:ACaseStudy AppendixIII:NewGenerationCoops: Alberta’sNewestOptionforAgricultureBusiness

WestlockGrainTerminal:ACaseStudy 17

Resources ChristopherD.MerrettM.,HolmesJ.,EggertB.,DirectoryofClosedMembershipProducerCo operatives:NewGenerationCooperativesandLimitedLiabilityCompaniesintheUnitedStatesand Canada,IllinoisInstituteforRuralAffairs,June2007. Epp,R–“TwoAlbertas:RuralandUrbanTrajectories,”AlbertaFormedAlbertaTransformed.Edited. MichaelPayne,DonaldWetherell,CatherineCavanaugh.Edmonton:UniversityofAlbertaPress.2006. Epp,R.WeareAllTreatyPeople.UniversityofAlbertaPress.2008.Pp.165186. PublishedbyIllinoisInstituteforRuralAffairsStipesHall518WesternIllinoisUniversity1University CircleMacomb,IL614551390Email:cd[email protected]:www.iira.organdwww.value added.org Quotingfromthesematerialsfornoncommercialpurposesispermittedprovidedpropercreditisgiven. FirstPrinting:April2003 SecondPrinting:June2007 Printedonrecycledpaper http://www.iira.org/pubs/publications/IVARDC_Reports_578.pdf

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