20_CHEV_Silverado_COV_en_US_84186886C_2020JAN30.ai 1 1/7/2020 12:21:50 PM
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Contents Introduction ...... 2 Keys, Doors, and Windows ...... 9 Seats and Restraints ...... 50 Storage ...... 110 Instruments and Controls ...... 115 Lighting ...... 162 Infotainment System ...... 173 Climate Controls ...... 174 Driving and Operating ...... 182 Vehicle Care ...... 323 Service and Maintenance . . . . . 435 Technical Data ...... 453 Customer Information ...... 458 Reporting Safety Defects ...... 468 OnStar ...... 472 Connected Services ...... 478 Index ...... 481 Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
2 Introduction Introduction This manual describes features that Canadian Vehicle Owners may or may not be on the vehicle because of optional equipment that A French language manual can be was not purchased on the vehicle, obtained from your dealer, at model variants, country www.helminc.com, or from: specifications, features/applications Propriétaires Canadiens that may not be available in your region, or changes subsequent to On peut obtenir un exemplaire de the printing of this owner’s manual. ce guide en français auprès du The names, logos, emblems, concessionnaire ou à l'adresse If the vehicle has the Duramax suivante: slogans, vehicle model names, and diesel engine, see the Duramax vehicle body designs appearing in diesel supplement for additional and Helm, Incorporated this manual including, but not limited specific information on this engine. Attention: Customer Service to, GM, the GM logo, CHEVROLET, 47911 Halyard Drive the CHEVROLET Emblem, Refer to the purchase Plymouth, MI 48170 SILVERADO, and Z71 are documentation relating to your USA trademarks and/or service marks of specific vehicle to confirm the General Motors LLC, its features. Using this Manual subsidiaries, affiliates, or licensors. Keep this manual in the vehicle for quick reference. To quickly locate information about For vehicles first sold in Canada, the vehicle, use the Index in the substitute the name “General back of the manual. It is an Motors of Canada Company” for alphabetical list of what is in the Chevrolet Motor Division wherever it manual and the page number where appears in this manual. it can be found.
Litho in U.S.A. Part No. 84186886 C Third Printing © 2020 General Motors LLC. All Rights Reserved. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Introduction 3 Danger, Warning, and 0 : Shown when there is more Caution information on another page — “see page.” Warning messages found on vehicle labels and in this manual describe Vehicle Symbol Chart hazards and what to do to avoid or Here are some additional symbols reduce them. A circle with a slash through it is a that may be found on the vehicle safety symbol which means “Do and what they mean. See the { Danger not,”“Do not do this,” or “Do not let features in this manual for this happen.” information. Danger indicates a hazard with a u : Air Conditioning System high level of risk which will result Symbols in serious injury or death. G : Air Conditioning Refrigerant Oil The vehicle has components and labels that use symbols instead of 9 : Airbag Readiness Light text. Symbols are shown along with ! : Antilock Brake System (ABS) { Warning the text describing the operation or information relating to a specific $ : Brake System Warning Light Warning indicates a hazard that component, control, message, could result in injury or death. gauge, or indicator. 9 : Dispose of Used Components Properly M : Shown when the owner’s manual has additional instructions P : Do Not Apply High Pressure Caution or information. Water * B : Engine Coolant Temperature Caution indicates a hazard that : Shown when the service manual has additional instructions could result in property or vehicle or information. _ : Flame/Fire Prohibited damage. H : Flammable [ : Forward Collision Alert Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
4 Introduction R : Fuse Block Cover Lock h : Stop/Start Location 7 : Tire Pressure Monitor + : Fuses d : Traction Control/StabiliTrak/ j : ISOFIX/LATCH System Child Electronic Stability Control (ESC) Restraints a : Under Pressure Q : Keep Fuse Block Covers Properly Installed V : Vehicle Ahead Indicator | : Lane Change Alert @ : Lane Departure Warning A : Lane Keep Assist * : Malfunction Indicator Lamp : : Oil Pressure X : Park Assist ~ : Pedestrian Ahead Indicator O : Power 7 : Rear Cross Traffic Alert I : Registered Technician / : Remote Vehicle Start > : Seat Belt Reminders I : Side Blind Zone Alert Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Introduction 5 Instrument Panel Overview Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
6 Introduction 1. Tow/Haul Mode (On Some 9. Climate Control Systems 0 174 5 Power Release Tailgate Models). See Driver Mode (If Equipped). (If Equipped). See Tailgate 0 Control 234. Dual Automatic Climate Control 0 29. Automatic Transfer Case System 0 176 (If Equipped). DC/AC Switch. See Power Control (If Equipped). See 10. Heated and Ventilated Front Outlets 0 118. Four-Wheel Drive 0 223. Seats 0 58 (If Equipped). h 0 Auto Stop Disable Switch (If Driver Mode Control 234 (If X Equipped). See Stop/Start Equipped). 11. Park Assist Switch (If Equipped). See Assistance System 0 210. 0 2. Air Vents 179. Systems for Parking or Backing L 0 Express Window Down 3. Turn Signal Lever. See Turn 253. Button (If Equipped). See and Lane-Change Signals g Traction Control/Electronic Power Windows 0 45. 0 167. Stability Control 0 231. Tow/Haul Mode 0 223 (On Windshield Wiper/Washer | Some Models). 0 117. Hazard Warning Flashers 0 166. Exhaust Brake (If Equipped). 4. Head-Up Display (HUD) 0 149 See Duramax Diesel (If Equipped). A Lane Keep Assist (LKA) 0 Supplement. 0 (1500 Series) 274 (If 5. Instrument Cluster 124. Equipped). Power Take-Off (PTO) (If 6. Shift Lever. See Automatic Equipped). See Duramax @ Lane Departure Warning Transmission 0 217. Diesel Supplement. (LDW) (2500/3500 Series) Range Selection Mode. See 0 272 (If Equipped). 12. Power Outlet (Alternating Manual Mode 0 220. Current) (If Equipped). See 5 Hill Descent Control Switch Power Outlets 0 118. 7. Light Sensor. See Automatic (If Equipped). See Hill Descent 0 13. Power Outlets 0 118. Headlamp System 165. Control (HDC) 0 233. 8. Infotainment 0 173. 14. USB Port. See the infotainment j Power Assist Steps 0 32 (If manual. Equipped). Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Introduction 7 15. Wireless Charging 0 121 (If Adaptive Cruise Control (1500 Equipped). Series) 0 242 (If Equipped). 16. Trailer Brake Control Panel (If Forward Collision Alert (FCA) Equipped). See “Integrated System 0 264 (If Equipped). Trailer Brake Control System” 23. Data Link Connector (DLC) under Towing Equipment 0 (Out of View). See Malfunction 292. Indicator Lamp (Check Engine 17. ENGINE START/STOP. See Light) 0 135. Ignition Positions (Keyless 24. Electric Parking Brake 0 229. Access) 0 205 or Ignition Positions (Key Access) 25. Fog Lamps 0 167 (If 0 207. Equipped). 18. Steering Wheel Controls (If Instrument Panel Illumination Equipped). See the Control 0 170. infotainment manual. Exterior Cargo Lamps 0 169. Driver Information Center (DIC) Exterior Lamp Controls 0 162. Controls. See Driver 0 Information Center (DIC) (Base Task Lighting 168 (If Level) 0 145 or Equipped). Driver Information Center (DIC) (Midlevel and Uplevel) 0 146. 19. Horn 0 117. 20. Hood Release. See Hood 0 326. 21. Steering Wheel Adjustment 0 116 (Out of View). 22. Cruise Control 0 239. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
8 Introduction 2 NOTES Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Keys, Doors, and Windows 9 Steering Column Lock ...... 35 Keys and Locks Keys, Doors, and Immobilizer ...... 35 Windows Immobilizer Operation ...... 35 Keys (Key Access) Exterior Mirrors Convex Mirrors ...... 37 Keys and Locks Manual Mirrors ...... 37 { Warning Keys (Key Access) ...... 9 Trailer-Tow Mirrors ...... 38 Leaving children in a vehicle with Keys (Keyless Access) ...... 12 Power Mirrors ...... 39 Remote Keyless Entry (RKE) the ignition key is dangerous and Folding Mirrors ...... 40 children or others could be System ...... 13 Heated Mirrors ...... 41 Remote Keyless Entry (RKE) seriously injured or killed. They Automatic Dimming Mirror . . . . . 41 could operate the power windows System Operation (Key Blind Spot Mirrors ...... 41 or other controls or make the Access) ...... 13 Reverse Tilt Mirrors ...... 42 Remote Keyless Entry (RKE) vehicle move. The windows will System Operation (Keyless Interior Mirrors function with the keys in the Access) ...... 16 Interior Rearview Mirrors ...... 42 ignition, and children or others Remote Vehicle Start ...... 24 Manual Rearview Mirror ...... 42 could be caught in the path of a Door Locks ...... 26 Automatic Dimming Rearview closing window. Do not leave Power Door Locks ...... 27 Mirror ...... 42 children in a vehicle with the Delayed Locking ...... 27 Rear Camera Mirror ...... 43 ignition key. Automatic Door Locks ...... 27 Lockout Protection ...... 27 Windows Safety Locks ...... 28 Windows ...... 45 Manual Windows ...... 45 Doors Power Windows ...... 45 Tailgate ...... 29 Rear Windows ...... 47 Power Assist Steps ...... 32 Sun Visors ...... 48 Vehicle Security Roof Vehicle Security ...... 34 Sunroof ...... 48 Vehicle Alarm System ...... 34 Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
10 Keys, Doors, and Windows reduce the risk of unintentionally Warning (Continued) moving the key out of the RUN position. Do not add any additional impacted, and airbags may not items to the ring attached to the deploy. To reduce the risk of ignition key. Attach additional items unintentional rotation of the only to the second ring, and limit ignition key, do not change the added items to a few essential keys way the ignition key and Remote or small, light items no larger than Keyless Entry (RKE) transmitter, an RKE transmitter. if equipped, are connected to the provided key rings.
The ignition key and key rings, and { Warning RKE transmitter, if equipped, are designed to work together as a If the key is unintentionally system to reduce the risk of rotated while the vehicle is unintentionally moving the key out running, the ignition could be of the RUN position. The ignition moved out of the RUN position. key has a small hole to allow This could be caused by heavy attachment of the provided key ring. items hanging from the key ring, It is important that any replacement or by large or long items attached ignition keys have a small hole. See to the key ring that could be your dealer if a replacement key is contacted by the driver or required. steering wheel. If the ignition The combination and size of the moves out of the RUN position, rings that came with your keys were the engine will shut off, braking specifically selected for your and steering power assist may be vehicle. The rings are connected to (Continued) the key like two links of a chain to Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Keys, Doors, and Windows 11 Programming with Two Programming without Recognized Keys Recognized Keys To program a new key: Program a new key to the vehicle 1. Insert the original, already when a recognized key is not programmed key in the ignition available. Canadian regulations and turn the ignition on. require that owners see their dealer. 2. Turn the ignition off, and If two currently recognized keys are remove the key. not available, follow this procedure to program the first key. 3. Quickly, within five seconds, insert the second original This procedure will take already programmed key in the approximately 30 minutes to Interference from radio-frequency ignition and turn the ignition on. complete for the first key. The identification (RFID) tags may vehicle must be off and all of the 4. Turn the ignition off, and keys you wish to program must be prevent the key from starting the remove the key. vehicle. Keep RFID tags away from with you. the key when starting the vehicle. 5. Insert the key to be 1. Insert the new vehicle key into programmed and turn the the ignition. The key is used for the ignition, all ignition on within five seconds. door locks, and the glove box. 2. Turn the ignition on. The 6. After a few seconds, the security light will come on. If equipped with memory seats, security light will turn off once keys 1 and 2 are linked to seating the key has been programmed. 3. Wait 10 minutes until the positions of memory 1 or 2. See security light turns off. Memory Seats 0 56. 7. Repeat Steps 1–5 if additional keys are to be programmed. 4. Turn the ignition off. Programming Keys If a key is lost or damaged, see your 5. Repeat Steps 2–4 two more Follow these procedures to program dealer to have a new key made. times. After the third time, turn up to eight keys to the vehicle. the ignition on; the key is Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
12 Keys, Doors, and Windows learned and all previously With an active OnStar or connected known keys will no longer work service plan, an OnStar Advisor with the vehicle. may remotely unlock the vehicle. 0 6. To learn a second key, turn the See OnStar Overview 472. ignition off, insert the second key to be learned, and turn the Keys (Keyless Access) ignition on. After two keys are learned, the { Warning remaining keys can be learned by Leaving children in a vehicle with following the procedure in an ignition key or Remote “Programming with Two Keyless Entry (RKE) transmitter is Recognized Keys.” dangerous and children or others If the vehicle has the Keyless The key has a bar-coded key tag could be seriously injured or Access system, the transmitter has that the dealer or qualified locksmith killed. They could operate the a button on the side of the can use to make new keys. Store power window or other controls or transmitter used to remove the key. this information in a safe place, not make the vehicle move. The in the vehicle. This key is used for the driver door windows will function with the key and glove box. See your dealer if a replacement in the ignition or with the RKE key or additional key is needed. transmitter in the vehicle, and If it becomes difficult to turn a key, children or others could be caught inspect the key blade for debris. in the path of a closing window. Periodically clean with a brush Do not leave children in a vehicle or pick. with the ignition key or an RKE If locked out of the vehicle, see transmitter. Roadside Assistance Program 0 462. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Keys, Doors, and Windows 13 If equipped with memory seats, RKE Remote Keyless Entry transmitters 1 and 2 are linked to seating positions of memory 1 or 2. (RKE) System Operation See Memory Seats 0 56. (Key Access) The RKE transmitter functions may Remote Keyless Entry work up to 60 m (197 ft) away from (RKE) System the vehicle. See Radio Frequency Statement Other conditions can affect the 0 468. performance of the transmitter. See Remote Keyless Entry (RKE) If there is a decrease in the Remote System 0 13. Keyless Entry (RKE) operating Press the button to remove the key. range: Never pull the key out without . Check the distance. The pressing the button. transmitter may be too far from See your dealer if a replacement the vehicle. key or additional key is needed. . Check the location. Other If it becomes difficult to turn a key, vehicles or objects may be inspect the key blade for debris. blocking the signal. Periodically clean with a brush . Check the transmitter's battery. or pick. See “Battery Replacement” later With an active OnStar or connected in this section. service plan, an OnStar Advisor . If the transmitter is still not may remotely unlock the vehicle. working correctly, see your See OnStar Overview 0 472. dealer or a qualified technician / : Press and release Q, then for service. If locked out of the vehicle, see immediately press and hold / until Roadside Assistance Program the turn signal lamps flash or for at 0 462. least four seconds. The engine may Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
14 Keys, Doors, and Windows be started from outside the vehicle If enabled, the turn signal lamps when the ignition is turned on or 7 using the RKE transmitter. See flash twice to indicate unlocking has is pressed again. The ignition must Remote Vehicle Start 0 24. occurred. If enabled, the exterior be off for the panic alarm to work. lamps may turn on. See Vehicle Q : Press to lock all doors. Personalization 0 153. Programming Transmitters to If enabled, the turn signal lamps the Vehicle Pressing K on the RKE transmitter may flash and/or the horn may Only RKE transmitters programmed sound on the second press to disarms the alarm system. See Vehicle Alarm System 0 34. to this vehicle will work. If a indicate locking has occurred. transmitter is lost or stolen, a If enabled, the horn chirps when Q If equipped with remote mirror replacement can be purchased and is pressed again within folding, pressing and holding K for programmed through your dealer. three seconds. See Vehicle one second will unfold the mirrors, Each vehicle can have up to Personalization 0 153. if enabled. See Vehicle eight transmitters programmed to it. Personalization 0 153. Pressing arms the alarm system. See your dealer for transmitter Q programming. See Vehicle Alarm System 0 34. Press and hold K to remotely open If equipped with remote mirror the windows, if enabled. See Battery Replacement Vehicle Personalization 0 153. folding, pressing and holding Q for one second will fold the mirrors, x : Press twice quickly to release { Warning if enabled. See Vehicle the tailgate, if equipped. Personalization 0 153. Never allow children to play with 7 : Press and release to initiate the the RKE transmitter. The K : Press once to unlock only the vehicle locator. The turn signal transmitter contains a small driver door. If K is pressed again lamps flash and the horn sounds battery, which can be a choking within three seconds, all remaining three times. hazard. If swallowed, internal doors unlock. The interior lamps Press and hold 7 for more than burns can occur, resulting in may come on and stay on for three seconds to activate the panic severe injury or death. Seek 20 seconds or until the ignition is alarm. The turn signal lamps flash medical attention immediately if a turned on. and the horn sounds repeatedly for battery is swallowed. 30 seconds. The alarm turns off Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Keys, Doors, and Windows 15 To replace the battery: { Warning Caution To avoid personal injury, do not Always replace the battery with touch metal surfaces on the RKE the correct type. Replacing the transmitter when it has been battery with an incorrect type exposed to extreme heat. These could potentially create a risk of surfaces can be hot to the touch battery explosion. Dispose of at temperatures above 59 °C used batteries according to (138 °F). instructions and local laws. Do not attempt to burn, crush, or cut the used battery, and avoid exposing the battery to Caution environments with extremely low air pressures or high When replacing the battery, do 1. Separate and remove the back not touch any of the circuitry on temperatures. cover of the transmitter with a the transmitter. Static from your flat, thin object, such as a coin. body could damage the Replace the battery in the transmitter. transmitter soon if the REPLACE BATTERY IN REMOTE KEY displays in the Driver Information Center (DIC). Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
16 Keys, Doors, and Windows Remote Keyless Entry (RKE) System Operation (Keyless Access) The Keyless Access system allows for vehicle entry when the transmitter is within 1 m (3 ft). See “Keyless Access Operation” later in this section. The RKE transmitter functions may work up to 60 m (197 ft) away from the vehicle. 2. Press and slide the battery Remove the key by pressing the down toward the pocket of the Other conditions can affect the button on the side of the RKE transmitter in the direction of performance of the transmitter. See transmitter near the bottom and pull Remote Keyless Entry (RKE) the key ring. Do not use a 0 the key out. Never pull the key out metal object System 13. without pressing the button. 3. Remove the battery. The key that is part of the RKE See your dealer if a new transmitter transmitter can be used for all locks. 4. Insert the new battery, positive is needed. side facing up. Replace with a CR2032 or equivalent battery. 5. Push together the transmitter back cover top side first, and then the bottom toward the key ring. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Keys, Doors, and Windows 17 chirps when Q is pressed again If enabled, the turn signal lamps within three seconds. See Vehicle flash twice to indicate unlocking has Personalization 0 153. occurred. If enabled, the exterior lamps may turn on. See Vehicle If the driver door is open when Q is Personalization 0 153. pressed, all doors will lock and then the driver door will immediately Pressing K on the RKE transmitter unlock, if enabled. See Vehicle disarms the alarm system. See Personalization 0 153. Vehicle Alarm System 0 34. If the passenger door is open when If equipped with remote mirror Q is pressed, all doors lock. folding, pressing and holding K for one second will unfold the mirrors, Pressing Q arms the alarm system. if enabled. See Vehicle 0 0 / : Press and release Q, then See Vehicle Alarm System 34. Personalization 153. immediately press and hold / until If equipped with remote mirror Press and hold K until the windows the turn signal lamps flash or for at folding, pressing and holding Q for fully open, if remote window least four seconds. The engine may one second will fold the mirrors, operation is enabled. See Vehicle be started from outside the vehicle if enabled. See Vehicle Personalization 0 153. using the RKE transmitter. See Personalization 0 153. Remote Vehicle Start 0 24. x : Press twice quickly to release K : Press once to unlock only the the tailgate, if equipped. Q : Press to lock all doors and the driver door. If K is pressed again 7 : Press and release to initiate tailgate, if equipped. within three seconds, all remaining vehicle locator. The turn signal doors and the tailgate unlock. The If enabled, the turn signal lamps lamps flash and the horn sounds interior lamps may come on and flash and/or the horn may sound on three times. the second press to indicate locking stay on for 20 seconds or until the has occurred. If enabled, the horn ignition is turned on. Press and hold 7 for more than three seconds to activate the panic alarm. The turn signal lamps flash and the horn sounds repeatedly for Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
18 Keys, Doors, and Windows 30 seconds. The alarm turns off Keyless Unlocking/Locking from Pressing the lock/unlock button will when the ignition is turned on or 7 the Driver Door cause all doors to lock if any of the is pressed again. The ignition must When the doors are locked and the following occur: be off for the panic alarm to work. RKE transmitter is within 1 m (3 ft) . It has been more than Keyless Access Operation of the door handle, pressing the five seconds since the first lock/ lock/unlock button on the driver door unlock button press. The Keyless Access system allows handle will unlock the driver door. Two lock/unlock button presses for doors and the tailgate to be . If the lock/unlock button is pressed were used to unlock all doors. accessed without pressing the RKE again within five seconds, all transmitter button. The RKE passenger doors and the tailgate . Any vehicle door has been transmitter must be within 1 m (3 ft) will unlock. opened and all doors are now of the tailgate or door being opened. closed. If the vehicle has this feature, there Keyless Unlocking/Locking from will be a button on the outside door the Passenger Doors handles. When the doors are locked and the Keyless Access can be RKE transmitter is within 1 m (3 ft) programmed to unlock all doors on of the door handle, pressing the the first lock/unlock press from the lock/unlock button on a passenger driver door. Keyless Unlocking can door handle, if equipped, will unlock also be turned off. See Vehicle all doors. Pressing the lock/unlock Personalization 0 153. button will cause all doors to lock if If equipped with memory seats, RKE any of the following occur: transmitters 1 and 2 are linked to seating positions of memory 1 or 2. . The lock/unlock button was used Driver Side Shown, Passenger to unlock all doors. See Memory Seats 0 56. Side Similar . Any vehicle door has been opened and all doors are now closed. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Keys, Doors, and Windows 19 Disable/Enable Keyless Unlocking Passive Locking locking will then remain disabled of Exterior Door Handles and This feature will lock the vehicle until Q on the interior door is Tailgate several seconds after all doors are pressed, or until the vehicle is If equipped, keyless unlocking of the closed, if the vehicle is off and at turned on. exterior door handles and tailgate least one RKE transmitter has been Remote Left in Vehicle Alert can be disabled and enabled. removed from the interior, or none remain in the interior. When the vehicle is turned off and Disabling Keyless Unlocking: an RKE transmitter is left in the With the vehicle off, press and hold If other electronic devices interfere vehicle, the horn will chirp three K with the RKE transmitter signal, the times after all doors are closed. To Q and on the RKE transmitter at vehicle may not detect the RKE the same time for approximately turn on or off see Vehicle transmitter inside the vehicle. Personalization 0 153. three seconds. The turn signal If passive locking is enabled, the lamps will flash four times quickly to doors may lock with the RKE Remote No Longer in Vehicle Alert indicate access is disabled. Using transmitter inside the vehicle. Do any exterior handle to unlock the If the vehicle is on with a door open not leave the RKE transmitter in an and then all doors are closed, the doors or open the tailgate will cause unattended vehicle. the turn signal lamps to flash four vehicle will check for RKE times quickly, indicating access is To customize the doors to transmitters inside. If an RKE disabled. If disabled, disarm the automatically lock when exiting the transmitter is not detected, the alarm system before starting the vehicle, see “Remote Lock, Unlock, Driver Information Center (DIC) will vehicle. Start” under Vehicle Personalization display NO REMOTE DETECTED 0 153. and the horn will chirp three times. Enabling Keyless Unlocking: This occurs only once each time the Temporary Disable of Passive With the vehicle off, press and hold vehicle is driven. To turn on or off Locking 0 Q and K on the RKE transmitter at see Vehicle Personalization 153. Temporarily disable passive locking the same time for approximately Key Access three seconds. The turn signal by pressing and holding K on the lamps will flash twice quickly to interior door switch with a door open To access a vehicle with a dead for at least four seconds, or until transmitter battery, see Door Locks indicate access is enabled. 0 three chimes are heard. Passive 26. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
20 Keys, Doors, and Windows Programming Transmitters to 3. Insert the vehicle key into the the Vehicle key lock cylinder on the driver door handle. Then turn the key Only RKE transmitters programmed counterclockwise, to the unlock to the vehicle will work. If a position, five times within transmitter is lost or stolen, a 10 seconds. replacement can be purchased and programmed through your dealer. The DIC displays READY FOR The vehicle can be reprogrammed REMOTE#3, 4, 5 ETC. so that lost or stolen transmitters no longer work. Each vehicle can have up to eight transmitters matched to it. Transmitter Pocket with Bucket Programming with Recognized Seats Transmitters A new transmitter can be programmed to the vehicle when 4. Place the new transmitter in there are two recognized the transmitter pocket/insert. transmitters. 5. Press ENGINE START/STOP. To program, the vehicle must be off When the transmitter is and all transmitters, both currently Transmitter Pocket without Bucket learned, the DIC display will show that it is ready to program recognized and new, must be Seats (Lower Compartment) with you. the next transmitter. 1. Remove the key from a recognized transmitter. 2. Place the two recognized transmitters in the cupholder or on the passenger seat. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Keys, Doors, and Windows 21 6. Remove the transmitter from 2. Insert the vehicle key into the the transmitter pocket and key lock cylinder on the driver press K or Q on the door handle; then turn the key transmitter. counterclockwise, to the unlock position, five times within To program additional 10 seconds. transmitters, repeat Steps 4–6. The DIC displays REMOTE When all additional transmitters LEARN PENDING, are programmed, press and PLEASE WAIT. hold ENGINE START/STOP for approximately 12 seconds to 3. Wait for 10 minutes until the exit programming mode. DIC displays PRESS ENGINE START BUTTON TO LEARN, 7. Return the key back into the then press ENGINE Transmitter Pocket without Bucket transmitter. START/STOP. Seats (Lower Compartment) Programming without Recognized The DIC will again display Transmitters REMOTE LEARN PENDING, If two currently recognized PLEASE WAIT. transmitters are not available, follow 4. Repeat Step 3 two additional this procedure to program up to times. After the third time all eight transmitters. This feature is previously known transmitters not available in Canada. This will no longer work with the procedure will take approximately vehicle. Remaining transmitters 30 minutes to complete. The vehicle can be relearned during the must be off and all transmitters to next steps. be programmed must be with you. The DIC should now display 1. Remove the vehicle key from READY FOR REMOTE # 1. the transmitter. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
22 Keys, Doors, and Windows To program additional To start the vehicle: transmitters, repeat Steps 5–7. When all additional transmitters are programmed, press and hold ENGINE START/STOP for approximately 12 seconds to exit programming mode. 8. Return the key back into the transmitter. Starting the Vehicle with a Low Transmitter Battery Transmitter Pocket with Bucket If the transmitter battery is weak or if Seats there is interference with the signal, Transmitter Pocket without Bucket the DIC may display NO REMOTE Seats (Lower Compartment) 5. Place the new transmitter in DETECTED or NO REMOTE KEY the transmitter pocket/insert. WAS DETECTED PLACE KEY IN TRANSMITTER POCKET THEN 6. Press ENGINE START/STOP. START YOUR VEHICLE when When the transmitter is starting the vehicle. learned, the DIC display will show that it is ready to program the next transmitter. 7. Remove the transmitter from the transmitter pocket/insert and press K or Q on the transmitter. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Keys, Doors, and Windows 23 Battery Replacement Caution { Warning When replacing the battery, do not touch any of the circuitry on Never allow children to play with the transmitter. Static from your the RKE transmitter. The body could damage the transmitter contains a small transmitter. battery, which can be a choking hazard. If swallowed, internal burns can occur, resulting in severe injury or death. Seek Caution medical attention immediately if a Transmitter Pocket with Bucket battery is swallowed. Always replace the battery with Seats the correct type. Replacing the battery with an incorrect type could potentially create a risk of 1. Place the transmitter in the { Warning battery explosion. Dispose of transmitter pocket/insert. used batteries according to To avoid personal injury, do not 2. With the vehicle in P (Park) or instructions and local laws. Do touch metal surfaces on the RKE N (Neutral) press the brake not attempt to burn, crush, or cut transmitter when it has been pedal and ENGINE the used battery, and avoid exposed to extreme heat. These START/STOP. exposing the battery to surfaces can be hot to the touch environments with extremely low Replace the transmitter battery at temperatures above 59 °C air pressures or high as soon as possible. (138 °F). temperatures. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
24 Keys, Doors, and Windows Replace the battery in the 3. Lift the battery with a flat transmitter soon if the DIC displays object. REPLACE BATTERY IN 4. Remove the battery. REMOTE KEY. 5. Insert the new battery, positive To replace the battery: side toward the back cover. Replace with a CR2032 or equivalent battery. 6. Push together the transmitter. 7. Insert the key back into the RKE transmitter. 2. Insert a flat, thin object in the Remote Vehicle Start center of the transmitter to separate and remove the back If equipped with the remote start cover. feature, the climate control system will come on when the vehicle is started remotely, depending on the outside temperature. 1. Press the button on the RKE transmitter to remove the key. The rear defog and heated and Never pull the key out without ventilated seats, if equipped, may pressing the button. also come on. See Heated and Ventilated Front Seats 0 58 and Vehicle Personalization 0 153. If equipped, the automatic heated steering wheel may also come on. See Heated Steering Wheel 0 117. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Keys, Doors, and Windows 25 Laws in some communities may The engine will turn off during a The engine will continue to run restrict the use of remote starters. remote vehicle start if: for 15 minutes. After Check local regulations for any . The coolant temperature gets 30 seconds, repeat requirements on remote starting of too high. Steps 1 and 2 for a 15-minute vehicles. time extension. . The oil pressure gets low. Do not use remote start if the Turn the ignition on to operate the vehicle is low on fuel. The vehicle The RKE transmitter range may be vehicle. may run out of fuel. reduced while the vehicle is running. Extending Engine Run Time The vehicle cannot be remote Other conditions can affect the started if: performance of the transmitter. See The engine run time can be Remote Keyless Entry (RKE) extended by 15 minutes, for a total . The RKE transmitter is inside System 0 13. of 30 minutes, if during the first the vehicle or if the key is in the 15 minutes Steps 1 and 2 are ignition. Starting the Engine Using Remote repeated while the engine is still . The hood is not closed. Start running. An extension can be requested 30 seconds after starting. . There is an emission control 1. Press and release Q. A maximum of two remote starts, system malfunction and the lamp 2. Immediately press and hold / is on. or a single start with an extension, until the turn signal lamps flash is allowed between ignition cycles. . The ignition is in any mode other or for at least four seconds. than off. The vehicle's ignition must be When the vehicle starts, the turned on and then back off to use . The hazard warning flashers parking lamps will turn on. The remote start again. are on. doors will be locked and the climate control system may Canceling a Remote Start . Two remote starts or a remote start with an extension have come on. To cancel a remote start, do one of been used. the following: . The vehicle is not in P (Park). . Press and hold / until the parking lamps turn off. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
26 Keys, Doors, and Windows . Turn on the hazard warning From inside, use the power door flashers. Warning (Continued) locks or the manual door locks. To . Turn the ignition on and then off. lock the door with the manual door . Young children who get into locks, push down on the manual unlocked vehicles may be lock knob. Door Locks unable to get out. A child can be overcome by From inside, pull the door handle extreme heat and can suffer once to unlock the door. Pull the { Warning permanent injuries or even handle again to open the door. Unlocked doors can be death from heat stroke. See Vehicle Alarm System 0 34. dangerous. Always lock the vehicle whenever leaving it. Free-Turning Locks . Passengers, especially The door key lock cylinder turns children, can easily open . Outsiders can easily enter freely when either the wrong key is the doors and fall out of a through an unlocked door used, or the correct key is not fully moving vehicle. The doors when you slow down or stop inserted. The free-turning door lock can be unlocked and the vehicle. Locking the feature prevents the lock from being opened while the vehicle is doors can help prevent this forced open. To reset the lock, turn moving. The chance of from happening. it to the vertical position with the being thrown out of the correct key fully inserted. Remove vehicle in a crash is There are several ways to lock and the key and insert it again. If this increased if the doors are unlock the vehicle. does not reset the lock, turn the key not locked. So, all halfway around in the cylinder and passengers should wear From outside: repeat the reset procedure. seat belts properly and the . Use the Remote Keyless Entry doors should be locked (RKE) transmitter. whenever the vehicle is . Use Keyless Access, driven. if equipped. (Continued) . Use the key in the driver door or the passenger door, if equipped. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Keys, Doors, and Windows 27 Power Door Locks When Q is pressed on the power removed from the brake or the door lock switch while the door is vehicle speed becomes faster than open, a chime will sound three 13 km/h (8 mph). times indicating delayed locking is To unlock the doors: active. . Press K on a power door lock The doors will lock automatically switch. five seconds after all doors are closed. If a door is reopened before . Shift the transmission into that time, the five-second timer will P (Park). reset when all doors are closed Automatic door locking cannot be again. disabled. Automatic door unlocking Press Q on the door lock switch can be programmed. See Vehicle Personalization 0 153. again or press Q on the RKE transmitter to lock the doors If equipped with power door locks. immediately. Lockout Protection Q : Press to lock the doors. This feature can be programmed. If equipped, the ignition is on or in See Vehicle Personalization 0 153. ACC/ACCESSORY and the power K : Press to unlock the doors. door lock switch is pressed with the Automatic Door Locks driver door open, all the doors will Delayed Locking lock and only the driver door will If equipped, the doors will lock If equipped, this feature delays the unlock. automatically when all doors are locking of the doors until If the vehicle is off and locking is closed, the ignition is on, and the five seconds after all doors are requested while a door is open, shift lever is moved out of P (Park). closed. when all doors are closed the If a vehicle door is unlocked and Delayed locking can only be turned vehicle will check to the Keyless then opened and closed, the doors on when the Open Door Access function (if equipped). If an will lock either when your foot is Anti-Lockout feature has been RKE transmitter is detected and the turned off. number of RKE transmitters inside Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
28 Keys, Doors, and Windows has not reduced, the driver door will To open a rear door when the safety unlock and the horn will chirp three lock is on: times. 1. Unlock the door by activating Lockout Protection can be manually the inside handle, by pressing overridden with the driver door open the power door unlock switch, by pressing and holding Q on the or by using the Remote power door lock switch. Keyless Entry (RKE) transmitter. Open Door Anti-Lockout 2. Open the door from the If equipped, the Open Door outside. Anti-Lockout is turned on and the vehicle is off, the driver door is When the safety lock is enabled, open, and locking is requested, all The safety lock is on the inside adults and older children will not be the doors will lock and the driver edge of the rear doors. To use the able to open the rear door from the door will unlock. The Open Door safety lock: inside. Cancel the safety locks to Anti-Lockout feature can be turned enable the doors to open from the 1. Move the lever down to the on or off. See Vehicle inside. lock position. Personalization 0 153. To cancel the safety lock: 2. Close the door. 1. Unlock the door and open it Safety Locks 3. Do the same for the other from the outside. rear door. The rear door safety locks prevent 2. Move the lever up to unlock. passengers from opening the rear Do the same for the other door. doors from inside the vehicle. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Keys, Doors, and Windows 29 Doors After closing the tailgate, pull it back In the case of a dead battery, the to be sure it is latched securely. tailgate can be opened manually. Tailgate Some tailgates have an electric Contact your dealer or Roadside latch. If the battery is disconnected Assistance. Manual Tailgate or has low voltage, the tailgate will If equipped, to lock or unlock the not open. The tailgate will resume tailgate, use the RKE transmitter or operation when the battery is the key. See Remote Keyless Entry { Warning reconnected or recharged. (RKE) System Operation (Key Access) 0 13 or It is extremely dangerous to ride Power Release Tailgate on the tailgate, even when the Remote Keyless Entry (RKE) vehicle is operated at low speeds. System Operation (Keyless Access) 0 People riding on the tailgate can { Warning 16. easily lose their balance and fall Make sure there is no one in the The vehicle must be in P (Park). in response to vehicle way of the power tailgate as it is To open the tailgate: maneuvers. Falling from a moving opening and closing, and keep . Press x twice quickly on the vehicle may result in serious hands away from the tailgate injuries or death. Do not allow RKE transmitter until the tailgate hinges when in use. You or others moves. people to ride on the tailgate. Be could be injured if caught in the sure everyone in your vehicle is in path of the power tailgate or a seat and using a seat belt tailgate hinges. properly.
Use the key to unlock the tailgate. Caution Open the tailgate by lifting up on its handle while pulling the To avoid damage to the tailgate, tailgate down. make sure the area behind the To shut the tailgate, firmly push it tailgate is clear before opening it. upward until it latches. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
30 Keys, Doors, and Windows . Press the touch pad on the tailgate handle after unlocking all Caution doors. Use the top of the tailgate to pull against if assistance is To avoid damage to the tailgate, required. If equipped with make sure the area behind the Keyless Access, a locked tailgate is clear before opening it. tailgate can be opened if the RKE transmitter is within If equipped with a power open/close 1 m (3 ft). tailgate, the tailgate can be opened To close the tailgate, firmly push it or closed in several ways. To open upward until it latches. Pull it back the tailgate, do one of the following: to be sure it is latched securely. . Press x twice quickly on the . Press 5 on the center stack. Power Tailgate RKE transmitter until the tailgate moves. See Remote Keyless Entry (RKE) System Operation { Warning (Key Access) 0 13 or Make sure there is no one in the Remote Keyless Entry (RKE) way of the power tailgate as it is System Operation (Keyless Access) 0 16. If equipped with opening and closing, and keep Keyless Access, a locked hands away from the tailgate tailgate can be opened if the hinges when in use. You or others RKE transmitter is within could be injured if caught in the 1 m (3 ft). path of the power tailgate or tailgate hinges. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Keys, Doors, and Windows 31 To close the tailgate, do one of the The power tailgate may be following: temporarily disabled after repeated x power cycling over a short period of . Press on the RKE transmitter time. If this occurs, the tailgate can once, then quickly press and still be operated manually. hold x until the tailgate x The vehicle must be in P (Park) to completely closes. If is operate the power tailgate. If the released prior to it being fully vehicle is shifted out of P (Park) closed, the tailgate will reopen. while the power function is in . Press and hold 5 on the progress, the tailgate will continue center stack until the tailgate is to completion. If the vehicle is fully closed. If 5 is released accelerated while the tailgate is still . Press 5 on the center stack. prior to the tailgate being fully closing, the tailgate may stop and closed, it will reopen. A chime reverse direction. Make sure the will sound when the tailgate is tailgate is closed and latched before fully closed. driving. . Press the touch pad on the tailgate handle. A chime sounds and the taillamps flash during the closing operation. If the warning chime is not functioning, the tailgate will not power close. Power opening is still enabled. See your dealer for service.
. Press the touch pad on the tailgate handle after unlocking all doors. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
32 Keys, Doors, and Windows Lift-to-Close Operation If the tailgate encounters an Power Assist Steps obstacle during the closing cycle, it will stop and reverse to full open. { Warning If the tailgate encounters multiple obstacles, the power function will To avoid personal injury or deactivate. After removing the property damage, before entering obstructions, manually close the or exiting the vehicle, be sure the tailgate to resume normal power power assist step is fully operation. extended. Do not step on the Manual Operation power assist step while it is moving. Never place hands or The tailgate can be manually closed other body parts between the from the full-open position when the extended power assist step and tailgate is lifted in a continuous the vehicle. To close the tailgate using the motion. If the tailgate motion is lift-to-close feature, lift the tailgate stopped between the full-open and from the full-open position to at least half-closed positions, the lift-to-close If equipped, the power assist steps, 10 cm (4 in) and hold it momentarily. feature can engage and power when enabled, will extend when the Then, the tailgate will start closing close the tailgate. If the touch pad is door is opened. They will retract automatically. If the tailgate is lifted pressed during power operation, the three seconds after the door is more than halfway between open tailgate will stop and allow manual closed or immediately if the vehicle and close, then it will not close operation. The tailgate must be held starts moving. automatically. after stopping, or it will continue Keep hands, children, pets, objects, to open. Obstacle Detection and clothing clear of the power assist steps when in motion. If the tailgate encounters an obstacle during a power open cycle, The steps will reverse direction if it will stop on the obstacle. After there is an obstruction. If possible, removing the obstruction, the carefully remove the obstruction, tailgate can be allowed to open. then open and close the door on the Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Keys, Doors, and Windows 33 same side to complete the motion. Center Stack Switch Enable/Disable If the obstruction is not cleared, the To enable or disable the power assist steps remain extended. assist steps, press and hold j for Slight movement of the steps while four seconds. A DIC message extended is normal. displays. Kick Switch Cleaning Clean the power assist steps regularly. For an automatic car wash, extend the steps while in N (Neutral) using the center stack switch. The steps will stow when shifting into D (Drive).
The power assist steps can be extended to the tire by pressing j. When extending the steps with j, the kick switch is disabled. The vehicle must be in P (Park) or 1. Place the vehicle in P (Park) N (Neutral). and unlock the doors. To extend the steps: 2. Kick the switch to extend the . Press j to extend both steps. power assist step to the tire. A DIC message displays. A Driver Information Center (DIC) message displays. . Press j again to extend to the 3. Kick the switch again to return tire. A DIC message displays. to normal operation. . Press j again to return to normal operation. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
34 Keys, Doors, and Windows Vehicle Security Fast Flash : Vehicle is unsecured. pre-alarm. If the vehicle is not A door or the hood is open. started, or the door is not unlocked This vehicle has theft-deterrent Slow Flash : Alarm system is by pressing K on the RKE features; however, they do not make armed. transmitter during the 10-second the vehicle impossible to steal. pre-alarm, the alarm will be Arming the Alarm System activated. Vehicle Alarm System 1. Turn off the vehicle. The alarm will also be activated if a 2. Lock the vehicle in one of passenger door or the hood is two ways: opened without first disarming the system. When the alarm is . Use the RKE transmitter. activated, the turn signals flash and . With a door open, press Q the horn sounds for about on the interior of the door. 30 seconds. The alarm system will then re-arm to monitor for the next 3. After 30 seconds, the alarm unauthorized event. system will arm and the indicator light will begin to Disarming the Alarm System slowly flash. Pressing Q on the To disarm the alarm system or turn RKE transmitter a second time off the alarm if it has been activated: will bypass the 30-second . Press K on the RKE transmitter. The indicator light, on the delay and immediately arm the instrument panel near the alarm system. . Start the vehicle. windshield, indicates the status of The vehicle alarm system will not To avoid setting off the alarm by the system. arm if the doors are locked with mistake: the key. Off : Alarm system is disarmed. . Lock the vehicle after all On Solid : Vehicle is secured If the driver door is opened without occupants have exited. during the delay to arm the system. first unlocking with the RKE transmitter, the horn will chirp and . Always unlock a door with the the lights will flash to indicate RKE transmitter. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Keys, Doors, and Windows 35 Unlocking the driver door with . A message to service the open the driver door to reset the the key will not disarm the steering column lock indicates system. Then turn the vehicle on system or turn off the alarm. that an issue has been detected and immediately turn the with the column lock feature and steering wheel side to side for How to Detect a Tamper the vehicle should be serviced. about 15 seconds. In some Condition . A message that the steering cases, it may take significant If K is pressed on the RKE column is locked indicates that force to unbind the column. transmitter and the horn chirps three the engine is running, but the To keep the steering column from times, an alarm occurred previously steering column is still locked. binding, straighten the front wheels while the alarm system was armed. It is normal for the column to be before turning off the vehicle. If the alarm has been activated, a locked during a remote start, but message will appear on the DIC. the column should unlock after Immobilizer the brake pedal is pressed and the vehicle is started. No See Radio Frequency Statement 0 Steering Column Lock message will display during a 468. If equipped, the steering column remote start. Immobilizer Operation lock is a theft-deterrent device. This . A message that the steering feature locks the steering column wheel must be turned and the when the vehicle is turned off and vehicle must be started again the driver door is opened, or when indicates that the column lock the driver door is opened and then mechanism is bound, the column the vehicle is turned off. The locking device was unable to steering column unlocks when the unlock the steering column, and vehicle is turned on. the vehicle did not start. If this The Driver Information Center (DIC) happens, immediately turn the This vehicle has a passive may display one of these steering wheel from side to side theft-deterrent system. messages: to unbind the column lock. If this The system does not have to be does not unlock the steering manually armed or disarmed. column, turn the vehicle off and Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
36 Keys, Doors, and Windows The vehicle is automatically If the vehicle will not change ignition It is possible for the immobilizer immobilized when the vehicle is modes (ACC/ACCESSORY, on, off), system to learn new or replacement turned off. and the RKE transmitter appears to RKE transmitters. Up to eight The system is automatically be undamaged, try another transmitters can be programmed for disarmed when the ignition is turned transmitter. Or, you may try placing the vehicle. To program additional from off to on. the transmitter in the transmitter transmitters, see "Programming pocket located in the center Transmitters to the Vehicle" under The security light, in the instrument console. See Remote Keyless Entry Remote Keyless Entry (RKE) cluster, comes on if there is a (RKE) System Operation (Key System Operation (Key Access) problem with arming or disarming Access) 0 13 or 0 13 or the theft-deterrent system. Remote Keyless Entry (RKE) Remote Keyless Entry (RKE) The system has one or more RKE System Operation (Keyless Access) System Operation (Keyless Access) 0 0 transmitters matched to an 16. 16 immobilizer control unit in your If the ignition mode will not change Do not leave the transmitter or vehicle. Only a correctly matched with the other transmitter or with the device that disarms or deactivates RKE transmitter will start the transmitter in the transmitter pocket, the vehicle theft system in the vehicle. If the transmitter is ever your vehicle needs service. If the vehicle. damaged, you may not be able to ignition does change modes, the start your vehicle. When equipped with a key, if the first transmitter may be faulty. See engine still does not start, and the When trying to start the vehicle, the your dealer who can service the key appears to be undamaged, try security light may come on briefly theft-deterrent system and have a another ignition key. It may be when the ignition is turned on. If the new RKE transmitter programmed to necessary to check the fuse. See engine does not start and the the vehicle. Fuses and Circuit Breakers 0 366. security light stays on, there is a If the engine still does not start with problem with the system. Turn the the other key, the vehicle needs ignition off and try again. service. If the vehicle does start, the Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Keys, Doors, and Windows 37 first key may be faulty. See your Exterior Mirrors Trailer-Tow Mirrors dealer. It is possible for the The upper portion of both the driver immobilizer system to learn new or and passenger mirrors is flat. replacement keys. Up to eight keys Convex Mirrors can be programmed for the vehicle. The lower portion of both the driver To program additional keys, see { Warning and passenger mirrors is convex. Keys (Key Access) 0 9 or A convex mirror’s surface is curved Keys (Keyless Access) 0 12. Do not A convex mirror can make things, so more can be seen from the driver leave the key or device that disarms like other vehicles, look farther seat. The lower portion is adjusted or deactivates the vehicle theft away than they really are. If you manually. system in the vehicle. cut too sharply into the right lane, See your dealer to get a new key you could hit a vehicle on the Manual Mirrors blank cut exactly as the ignition key right. Check the inside mirror or If equipped, adjust manual mirrors that operates the system. glance over your shoulder before by moving the mirror up and down changing lanes. or left to right to see a little of the side of the vehicle and to have a Standard Mirrors clear view behind the vehicle. The passenger side mirror is convex Using hood-mounted air deflectors shaped. A convex mirror's surface is and add-on convex mirror curved so more can be seen from attachments could decrease mirror the driver seat. performance. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
38 Keys, Doors, and Windows Trailer-Tow Mirrors Manual Extend : If equipped, grasp the mirror housing firmly and pull back in one motion, arching slightly toward the rear of the vehicle.
Extending Mirrors Trailer tow mirrors can extend out for better visibility when towing a To return the mirror to its original trailer. position, reverse the motion. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Keys, Doors, and Windows 39 If a popping noise from the mirror is Power Mirrors heard, this sound is normal as the manual detents are aligning after a manual extend/retract operation has occurred. Auxiliary Cargo Mirror Lamps If equipped, cargo mirror lamps face rearward to provide more light on the sides of the vehicle, if needed. See Exterior Cargo Lamps 0 169. Advanced Trailering Vision Power Extend : If equipped, press System Side Cameras the power extend button to fully extend the mirror. Press again to If equipped, the Advanced Trailering retract. Vision System side cameras are on To adjust each mirror: the bottom of the outside mirrors. j Resetting the Power Extend See “Surround Vision (360 1. Press or | to select the Mirrors Degrees)” under Assistance driver or passenger side mirror. The indicator light will Reset the power extend mirrors if: Systems for Parking or Backing 0 253. illuminate. . The mirrors are accidentally 2. Press the arrows on the control obstructed while extending/ pad to move the mirror in the retracting. desired direction. . The mirrors are accidentally 3. Adjust each outside mirror so manually extended/retracted. that a little of the vehicle and . The mirrors vibrate at normal the area behind it can be seen. driving speeds. 4. Press j or | again to deselect the mirror. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
40 Keys, Doors, and Windows Turn Signal Indicator Folding Mirrors 2. Press g again to fold the If equipped, the mirror has turn mirrors out to the driving signal indicator lights, which flash in Manual Folding Mirrors position. the direction of the turn or lane If equipped, push the mirror toward Resetting the Power Folding change. the vehicle to fold. Push the mirror Mirrors outward to return to its original Task Lighting position. Reset the power folding mirrors if: If equipped, task lighting projects Manually fold the mirrors inward to . The mirrors are accidentally light from the outside mirrors to the prevent damage when going obstructed while folding. sides of the vehicle. See Task through an automatic car wash. Lighting 0 168. . The mirrors are accidentally Power Folding Mirrors manually folded/unfolded. Puddle Lamps . The mirrors will not stay in the If equipped, puddle lamps project unfolded position. light from the bottom of the mirror to . The mirrors vibrate at normal the area of ground below the driver driving speeds. and passenger doors. See Entry Lighting 0 171 and Manually fold both mirrors if they Exit Lighting 0 171. are out of sync. Fold and unfold the mirrors three times using the mirror Memory Mirrors controls to reset them to their The vehicle may have memory normal position. A popping noise mirrors. See Memory Seats 0 56. may be heard. This sound is normal after a manual folding operation. Lane Change Alert (LCA) The vehicle may have LCA. See Remote Mirror Folding Lane Change Alert (LCA) (1500 If equipped with power folding mirrors: If equipped, press and hold Q on Series) 0 270. the RKE transmitter for 1. Press g to fold the mirrors in approximately one second to to the folded position. remotely fold the exterior mirrors. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Keys, Doors, and Windows 41 Press and hold K on the RKE Automatic Dimming Driving with the Blind Spot transmitter for approximately Mirror Mirror one second to unfold. See Remote Keyless Entry (RKE) System If equipped, the driver outside mirror Operation (Key Access) 0 13 or automatically adjusts for the glare of Remote Keyless Entry (RKE) the headlamps from behind. This System Operation (Keyless Access) feature comes on when the vehicle 0 16. is started. This feature can be turned on or off. See Vehicle Personalization 0 153. Blind Spot Mirrors If equipped, there is a small convex Heated Mirrors mirror built into the upper and outer corner of the driver outside mirror. 1 REAR : If equipped, the rear It can show objects that may be in window defogger also heats the the vehicle's blind zone. outside mirrors. W : If equipped, press to turn the heated outside mirrors on or off. See “Rear Window Defogger” under Climate Control Systems 0 174 or Dual Automatic Climate Control System 0 176.
Actual Mirror View Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
42 Keys, Doors, and Windows 1. When the approaching vehicle mirror for a vehicle in the blind Interior Mirrors is a long distance away, the zone. Then, glance over your image in the main mirror is shoulder to double check small and near the inboard before moving slowly into the Interior Rearview Mirrors edge of the mirror. adjacent lane. Adjust the rearview mirror for a clear 2. As the vehicle gets closer, the view of the area behind your image in the main mirror gets Reverse Tilt Mirrors vehicle. larger and moves outboard. If equipped with reverse tilt mirror Do not spray glass cleaner directly 3. As the vehicle enters the blind and memory seats, the passenger on the mirror. Use a soft towel zone, the image transitions and/or driver mirror tilts to a dampened with water. from the main mirror to the preselected position when the blind spot mirror. vehicle is in R (Reverse). This Manual Rearview Mirror allows the curb to be seen when 4. When the vehicle is in the blind parallel parking. If equipped, push the tab forward for zone, the image only appears daytime use and pull it rearward for in the blind spot mirror. The mirror(s) may move from their nighttime use to avoid glare from tilted position when: the headlamps from behind. Using the Outside Mirror with . The vehicle is shifted out of the Blind Spot Mirror R (Reverse), or remains in Automatic Dimming 1. Set the main mirror so that the R (Reverse) for about Rearview Mirror side of the vehicle can just be 30 seconds. If equipped, the mirror will seen and the blind spot mirror . The vehicle is turned off. has an unobstructed view. automatically reduce the glare of the . The vehicle is driven in headlamps from behind. The 2. When checking for traffic or R (Reverse) above a set speed. dimming feature comes on each before changing a lane, look at time the vehicle is started. the main driver/passenger side To turn this feature on or off, see mirror to observe traffic in the Vehicle Personalization 0 153. adjacent lane, behind your vehicle. Check the blind spot Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Keys, Doors, and Windows 43 Rear Camera Mirror If equipped, this automatic dimming mirror provides a wide angle camera view of the area behind the vehicle.
Press V to scroll through the . Brightness adjustment options. Press t and u to adjust the settings using the indicators on the mirror. The indicators will remain Pull the tab to turn on the display. visible for five seconds after the last Push the tab to turn it off. When off button activation, and the settings the mirror is automatic dimming. will remain saved. Adjust the mirror for a clear view of The adjustment options are: the area behind the vehicle while the display is off.
. Zoom Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
44 Keys, Doors, and Windows Troubleshooting { Warning The Rear Camera Mirror (RCM) has a limited view. Portions of the road, vehicles, and other objects may not be seen. Do not drive or park the vehicle using only this camera. Objects may appear closer than they are. Check the outside mirrors or glance over your shoulder when making lane changes or merging. Failure to . Tilt use proper care may result in injury, death, or vehicle damage. See your dealer for service if a blue screen and 3 are displayed in the mirror, and the display shuts off. Also, push the tab as indicated to return to the automatic dimming mode. The Rear Camera Mirror may not work properly or display a clear image if: . There is glare from the sun or headlamps. This may obstruct objects from view. If needed, push the tab to turn off the display. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Keys, Doors, and Windows 45 . Dirt, snow, or other debris blocks Windows The vehicle aerodynamics are the camera lens. Clean the lens designed to improve fuel economy with a soft damp cloth. performance. This may result in a pulsing sound when either rear . The camera’s mounting on the { Warning vehicle has been damaged, and/ window is down and the front Never leave a child, a helpless windows are up. To reduce the or the position or the mounting adult, or a pet alone in a vehicle, angle of the camera has sound, open either a front window especially with the windows or the sunroof, if equipped. changed. closed in warm or hot weather. They can be overcome by the Manual Windows extreme heat and suffer permanent injuries or even death If equipped, turn the hand crank on from heat stroke. each door to manually raise or lower the manual windows. Power Windows
{ Warning Children could be seriously injured or killed if caught in the path of a closing window. Never leave the Remote Keyless Entry (RKE) transmitter or keys in a vehicle with children. When there are children in the rear seat, use the window lockout button to (Continued) Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
46 Keys, Doors, and Windows The windows may be temporarily Windows Express Movement Warning (Continued) disabled if they are used repeatedly All windows can be opened without within a short time. prevent operation of the windows. holding the window switch. Press See Keys (Key Access) 0 9 or Window Lockout the switch down fully and quickly Keys (Keyless Access) 0 12. release to express open the window. If equipped, pull the window switch up fully and quickly release to express close the window. Briefly press or pull the window switch in the same direction to stop that window’s express movement. Express Window Down L: If equipped, this button will be on the center stack. With Power Folding Mirrors, Press and hold L to open all Without Similar windows. Release L to stop all This feature stops the rear door The power windows work when the movement. passenger window switches from ignition is on, in ACC/ACCESSORY, working except from the driver Use the power window switches to or when Retained Accessory Power position. close each window. (RAP) is active. See Retained Accessory Power (RAP) 0 213. Press 2 to engage the rear Window Automatic Reversal Using the window switch, press to window lockout feature. The System open or pull to close the window. indicator light is on when engaged. The express-close feature will Press 2 again to disengage. reverse window movement if it comes in contact with an object. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Keys, Doors, and Windows 47 Extreme cold or ice could cause the Programming the Power Rear Windows window to auto-reverse. The Windows window will operate normally after Power Sliding Rear Window the object or condition is removed. Programming may be necessary if the vehicle battery has been Automatic Reversal System disconnected or discharged. If the Override window is unable to express-up, program each express-close window: { Warning 1. Close all doors. If automatic reversal system 2. Turn the ignition on or to ACC/ override is active, the window will ACCESSORY. not reverse automatically. You or others could be injured and the 3. Partially open the window to be window could be damaged. programmed. Then close it and Before using automatic reversal continue to pull the switch system override, make sure that briefly after the window has fully closed. If equipped, the power sliding rear all people and obstructions are window works when the ignition has clear of the window path. 4. Open the window and continue been turned on or to ACC/ to press the switch briefly after ACCESSORY, or Retained the window has fully opened. When the engine is on, override the Accessory Power (RAP) must be automatic reversal system by pulling Remote Window Operation active. See Retained Accessory Power (RAP) 0 213. and holding the window switch if If equipped, this feature allows the conditions prevent it from closing. windows to be opened remotely. . Press the switch to open the If enabled in vehicle personalization, window. press and hold K on the RKE . Pull the switch to close the transmitter. See Vehicle window. Personalization 0 153. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
48 Keys, Doors, and Windows The power sliding rear window Roof Slide Switch cannot be operated manually. Express-Open/Express-Close : To Sunroof express-open the sunroof, fully Sun Visors press and release I (1). Press and release I (1) again to stop the movement. To express-close the sunroof, fully press and release K (1). Press and release K (1) again to stop the movement. Open/Close (Manual Mode) : To open the sunroof, press and hold I (1). Release I (1) to stop the movement. Press and hold K (1) Pull the sun visor down to block to close the sunroof. Release glare. If equipped, detach the sun K visor from the center mount to pivot (1) to stop the movement. to the side window or to extend 1. SLIDE Switch Tilt Switch along the rod. 2. TILT Switch Vent : From the closed position, If equipped, there is a lighted mirror If equipped, the sunroof operates press J (2) to vent the sunroof. on the sun visor. Lift the cover when the ignition is on or in ACC/ Press K (2) to close the vent. to open. ACCESSORY, or when Retained Accessory Power (RAP) is active. When the sunroof is opened, an air See Retained Accessory Power deflector will automatically raise. (RAP) 0 213. The air deflector will retract when the sunroof is closed. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Keys, Doors, and Windows 49 The sunroof also has a sunshade, Dirt and debris may collect on the which can be pulled forward to block sunroof seal or in the track. This sun rays. The sunshade must be could cause an issue with sunroof opened and closed manually. operation or noise. It could also plug the water drainage system. Automatic Reversal System Periodically open the sunroof and The sunroof has an automatic remove any obstacles or loose reversal system that is only active debris. Wipe the sunroof seal and when the sunroof is operated in roof sealing area using a clean express-close mode. cloth, mild soap, and water. Do not remove grease from the sunroof If an object is in the path while tracks. express-closing, the reversal system will detect an object, stop, and open If water is seen dripping into the the sunroof slightly. water drainage system, this is normal. If frost or other conditions prevent closing, override the feature by closing the sunroof in manual mode. To stop movement, release K (1). Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
50 Seats and Restraints Seat Belt Care ...... 68 Replacing LATCH System Seats and Replacing Seat Belt System Parts After a Crash ...... 102 Restraints Parts after a Crash ...... 69 Securing Child Restraints (With the Seat Belt in the Airbag System Rear Seat) ...... 102 Airbag System ...... 69 Securing Child Restraints (In Head Restraints Where Are the Airbags? ...... 71 Head Restraints ...... 51 the Center Front Seat) ...... 105 When Should an Airbag Securing Child Restraints (With Front Seats Inflate? ...... 73 the Seat Belt in the Front Seat Adjustment ...... 52 What Makes an Airbag Passenger Seat) ...... 106 Center Seat ...... 53 Inflate? ...... 73 Power Seat Adjustment ...... 53 How Does an Airbag Lumbar Adjustment ...... 54 Restrain? ...... 74 Reclining Seatbacks ...... 54 What Will You See after an Memory Seats ...... 56 Airbag Inflates? ...... 74 Heated and Ventilated Front Passenger Sensing System . . . 75 Seats ...... 58 Servicing the Airbag-Equipped Vehicle ...... 80 Rear Seats Adding Equipment to the Rear Seats ...... 60 Airbag-Equipped Vehicle . . . . . 80 Heated Rear Seats ...... 61 Airbag System Check ...... 81 Replacing Airbag System Parts Seat Belts after a Crash ...... 81 Seat Belts ...... 62 How to Wear Seat Belts Child Restraints Properly ...... 63 Older Children ...... 82 Lap-Shoulder Belt ...... 65 Infants and Young Children . . . . 84 Seat Belt Use During Child Restraint Systems ...... 86 Pregnancy ...... 67 Where to Put the Restraint . . . . . 88 Seat Belt Extender ...... 68 Lower Anchors and Tethers for Safety System Check ...... 68 Children (LATCH System) . . . . 89 Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Seats and Restraints 51 Head Restraints
{ Warning With head restraints that are not installed and adjusted properly, there is a greater chance that occupants will suffer a neck/ spinal injury in a crash. Do not drive until the head restraints for all occupants are installed and adjusted properly. Adjust the head restraint so that the To raise or lower the head restraint, top of the restraint is at the same press the button on the side of the Front Seats height as the top of the occupant's head restraint and pull up or push The vehicle's front seats have head. This position reduces the the head restraint down and release adjustable head restraints in the chance of a neck injury in a crash. the button. outboard seating positions. Pull and push on the head restraint after the button is released to make sure that it is locked in place. The front seat outboard head restraints are not removable. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
52 Seats and Restraints Rear Head Restraints When an occupant is in the seat, Front Seats always return the head restraint to The vehicle s rear seat has head ’ the upright position until it locks into restraints in the outboard seating place. Push and pull on the head Seat Adjustment positions that cannot be adjusted. restraint to make sure that it is locked. { Warning If you are installing a child restraint You can lose control of the in the rear seat, see Lower Anchors vehicle if you try to adjust a driver and Tethers for Children (LATCH System) 0 89. seat while the vehicle is moving. Adjust the driver seat only when Center Headrest the vehicle is not moving. The vehicle’s rear seat may be equipped with a headrest in the center seating position that cannot be adjusted. If you are installing a child restraint The head restraint can be folded in the rear seat, see Lower Anchors and Tethers for Children (LATCH forward to allow for better visibility 0 when the rear seat is unoccupied. System) 89. To fold the head restraint, press the button on the side of the head restraint.
To adjust a manual seat: 1. Pull the handle at the front of the seat. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Seats and Restraints 53 2. Slide the seat to the desired Power Seat Adjustment position and release the handle. 3. Try to move the seat back and forth to be sure it is locked in place. To adjust the seatback, see Reclining Seatbacks 0 54. To adjust the lumbar support, if equipped, see Lumbar Adjustment 0 54. Pull the strap on the side of the Center Seat center seatback to fold the center If equipped, the center front seatback. Do not use the center To adjust a power seat, if equipped: seatback doubles as an armrest and seatback as a seating position when Move the seat forward or cupholder/storage area for the driver the seatback is folded down. . rearward by sliding the control and passenger when the center To raise the seatback, push the forward or rearward. front seat is not used. seatback rearward until it locks in the upright position. Push and pull . Raise or lower the front part of on the seatback to make sure it is the seat cushion by moving the locked. front of the control up or down. . Raise or lower the seat by moving the rear of the control up or down. To adjust the seatback, see Reclining Seatbacks 0 54. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
54 Seats and Restraints To adjust the lumbar support, see To adjust the lumbar support, Lumbar Adjustment 0 54. if equipped: Warning (Continued) Some vehicles are equipped with a . Press and hold the control For proper protection when the feature that activates a vibrating forward to increase or rearward vehicle is in motion, have the pulse alert in the driver seat to help to decrease upper and lower seatback upright. Then sit well the driver avoid crashes. See Driver lumbar support at the same time. 0 back in the seat and wear the Assistance Systems 252. seat belt properly. Reclining Seatbacks Lumbar Adjustment Power Lumbar { Warning Sitting in a reclined position when the vehicle is in motion can be dangerous. Even when buckled up, the seat belts cannot do their job. The shoulder belt will not be against your body. Instead, it will be in front of you. In a crash, you could go into it, receiving neck or other injuries. Do not have a seatback reclined if The lap belt could go up over the vehicle is moving. your abdomen. The belt forces would be there, not at your pelvic bones. This could cause serious internal injuries. (Continued) Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Seats and Restraints 55 Manual Reclining Seatbacks To adjust a manual seatback: Power Reclining Seatbacks 1. Lift the lever. { Warning The seatback will automatically If either seatback is not locked, it fold forward. could move forward in a sudden 2. To recline, move the seatback stop or crash. That could cause rearward to the desired injury to the person sitting there. position, then release the lever Always push and pull on the to lock the seatback in place. seatbacks to be sure they are 3. Push and pull on the seatback locked. to make sure it is locked. To return the seatback to the upright position: 1. Lift the lever fully without To recline a power seatback, applying pressure to the if equipped: seatback, and the seatback will return to the upright position. . Tilt the top of the control rearward to recline. 2. Push and pull on the seatback to make sure it is locked. . Tilt the top of the control forward to raise. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
56 Seats and Restraints Memory Seats Then immediately press and hold 1, Vehicle Personalization Settings 2, or B (Exit) until two beeps . To have the Seat Entry Memory sound. To manually recall these movement begin when the positions, press and hold 1, 2, or B vehicle is started, select the until the saved position is reached. Settings menu, then Vehicle, Follow the instructions under then Seating Position, and then “Saving Memory Positions.” Seat Entry Memory. Select On or The vehicle identifies the current Off. See “Seat Entry Memory” later in this section. driver’s RKE transmitter number (1–8). See Remote Keyless Entry . To begin Seat Exit Memory (RKE) System Operation (Key movement when the vehicle is Access) 0 13 or turned off and the driver door is Remote Keyless Entry (RKE) opened, or when the vehicle is System Operation (Keyless Access) turned off with the driver door If equipped, memory seats allow two 0 16. Only RKE transmitters 1 and 2 already opened, select the drivers to save and recall their can be used for automatic memory Settings menu, then Vehicle, unique seat positions for driving the recalls. A Driver Information Center then Seating Position, and then vehicle, and a shared exit position (DIC) welcome message indicating Seat Exit Memory. Select On or for getting out of the vehicle. Other the transmitter number may display Off. See “Seat Exit Memory” feature positions may also be for the first few ignition cycles later in this section. following a transmitter change. For saved, such as power mirrors, . See Vehicle Personalization Seat Entry Memory to work properly, if equipped. Memory positions are 0 153 for additional setting save the positions to the memory linked to RKE transmitter 1 or 2 for information. automatic memory recalls. button (1 or 2) matching the RKE transmitter number displayed in the Identifying Driver Number Before saving, adjust all available DIC welcome message. Carry the To identify the driver number: memory feature positions. Turn the linked RKE transmitter when vehicle on and then press and entering the vehicle. 1. Move your RKE transmitter release SET; a beep will sound. away from the vehicle. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Seats and Restraints 57 2. Start the vehicle with another 4. Immediately press and hold the Manually Recalling Memory key or RKE transmitter. The 1 or 2 memory button matching Positions DIC should display the driver the above DIC welcome B number for the other RKE message until two beeps Press and hold 1, 2, or to recall transmitter. Turn the vehicle off sound. the previously saved memory positions if you are driver 1 or 2 and remove the key or RKE If too much time passes transmitter from the vehicle. identified in the DIC welcome between releasing SET and message. 3. Start the vehicle with the initial pressing 1, the memory key or RKE transmitter. The position will not be saved and To stop Manual Memory recall DIC should display the driver two beeps will not sound. movement, release 1, 2, or B or number of your RKE Repeat Steps 3 and 4. press any of the following controls: transmitter. 1 or 2 corresponds to the driver . Power seat Saving Memory Positions number. See “Identifying Driver . Memory SET Number” previously in this Read these instructions completely section. . Power mirror, with the driver or before saving memory positions. passenger side mirror selected 5. Repeat Steps 1–4 for a second To save preferred driving positions driver using 1 or 2. RKE Seat Entry Memory 1 and 2: transmitters 3–8 will not save The vehicle identifies the number of 1. Turn the vehicle on or to ACC/ memory positions. the current driver’s RKE transmitter ACCESSORY. To save the position for B and Seat (1–8). See Remote Keyless Entry A DIC welcome message may Exit Memory features, repeat (RKE) System Operation (Key Access) 0 13 or indicate driver number 1 or 2. Steps 1 4 using B. This saves the – Remote Keyless Entry (RKE) 2. Adjust all available memory position for getting out of the System Operation (Keyless Access) features to the desired driving vehicle. 0 16. If the RKE transmitter is 1 or position. Save preferred memory feature 2, and Seat Entry Memory is 3. Press and release SET; a beep positions to both 1 and 2 if you are enabled in vehicle personalization, will sound. the only driver. the positions saved to the same memory button number 1 or 2 are Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
58 Seats and Restraints automatically recalled when the button number that positions were . Power mirror, with the driver or vehicle is turned on, or turned from saved to. Try storing the position to passenger side mirror selected off to ACC/ACCESSORY. RKE the other memory button or try the Obstructions transmitters 3–8 will not provide other RKE transmitter. automatic memory recalls. If something has blocked the driver Seat Exit Memory To turn Seat Entry Memory on or off, seat while recalling a memory Seat Exit Memory is not linked to an position, the recall may stop. see “Vehicle Personalization RKE transmitter. The position saved Remove the obstruction and try the Settings” previously in this section and Vehicle Personalization 0 153. to B is used for all drivers. To turn recall again. If the memory position Seat Exit Memory on or off, see still does not recall, see your dealer. The shift lever must be in P (Park) "Vehicle Personalization Settings" to start Seat Entry Memory. Seat previously in this section and Heated and Ventilated Entry Memory recall will complete if Vehicle Personalization 0 153. the vehicle is shifted out of P (Park) Front Seats prior to reaching the saved memory If turned on, the position saved to position. B is automatically recalled when { Warning one of the following occurs: To stop Seat Entry Memory recall If temperature change or pain to movement, turn the vehicle off or . The vehicle is turned off and the the skin cannot be felt, the seat press any of the following controls: driver door is opened within a short time. heater may cause burns. To . Power seat reduce the risk of burns, use care . The vehicle is turned off with the . Memory SET, 1, 2, or B when using the seat heater, driver door open. especially for long periods of . Power mirror, with the driver or To stop Seat Exit Memory time. Do not place anything on passenger side mirror selected movement, press any of the the seat that insulates against If the saved memory seat position following memory controls: heat, such as a blanket, cushion, does not automatically recall or . Power seat cover, or similar item. This may recalls to the wrong positions, the cause the seat heater to . Memory SET, 1, 2, or B driver’s RKE transmitter number (Continued) (1 or 2) may not match the memory Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Seats and Restraints 59 Press I or + to heat the driver or on the center stack. Use the manual Warning (Continued) passenger seatback only. heated seat buttons on the center stack to turn auto heated seats off. overheat. An overheated seat Press J or z to heat the driver or If the passenger seat is unoccupied, heater may cause a burn or may passenger seat cushion and the auto heated seats feature will damage the seat. seatback. not activate that seat. The auto Press C or { to ventilate the driver heated seats feature can be programmed to always be enabled or passenger seat. when the vehicle is on. See Vehicle The indicator light on the button Personalization 0 153. comes on when this feature is on. Remote Start Heated and Press the button once for the Ventilated Seats highest setting. With each press of the button, the seat will change to If equipped, the heated seats will the next lower setting, and then to turn on automatically during a the off setting. The indicator lights remote start if it is cold outside and next to the buttons indicate three for the ventilated seats will turn on the highest setting and one for the automatically if it is hot outside. lowest. If the heated seats are on If equipped, the heated steering wheel will turn on automatically Heated and Ventilated Seat high for an extended time, their level may automatically be lowered. during a remote start if it is cold Buttons Shown, Heated Seat outside. The heated and ventilated Buttons Similar Auto Heated Seats seat indicators and heated steering If equipped, the buttons are on the When the vehicle is on, this feature wheel indicator may not come on center stack. To operate, the engine will automatically activate the during this operation. must be running. heated seats at the level required by the vehicle’s interior temperature. The active high, medium, low, or off heated seat level will be indicated by the manual heated seat buttons Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
60 Seats and Restraints The heated and ventilated seats Rear Seats the vehicle through the rear door and heated steering wheel may and left the vehicle without the cancel when the vehicle is started. Rear Seat Reminder vehicle being shut off. These features can be manually If equipped, the message REAR The feature can be turned on or off. selected after the ignition is See Vehicle Personalization 0 153. turned on. SEAT REMINDER LOOK IN REAR SEAT displays under certain Folding the Rear Seat Cushion The temperature performance of an conditions indicating there may be unoccupied seat may be reduced. an item or passenger in the rear Either side of the rear seat cushion This is normal. seat. Check before exiting the can be folded up for added cargo The heated or ventilated seats will vehicle. space. not turn on during a remote start This feature will activate when a unless they are enabled in vehicle second row door is opened while Caution personalization. See Remote the vehicle is on or up to 10 minutes Vehicle Start 0 24 and before the vehicle is turned on. Folding a rear seat with the seat Vehicle Personalization 0 153. There will be an alert when the belts still fastened may cause vehicle is turned off. The alert does damage to the seat or the seat not directly detect objects in the rear belts. Always unbuckle the seat seat; instead, under certain belts and return them to their conditions, it detects when a rear normal stowed position before door is opened and closed, folding a rear seat. indicating that there may be something in the rear seat. Make sure that nothing is on the The feature is active only once each seat cushion. time the vehicle is turned on and off, and will require reactivation by opening and closing the second row doors. There may be an alert even when there is nothing in the rear seat; for example, if a child entered Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Seats and Restraints 61
Warning (Continued)
sure that the seat belts are properly routed and attached, and are not twisted.
Heated Rear Seats
{ Warning If you cannot feel temperature To fold the seat, slowly pull the seat change or pain to the skin, the If available, the buttons are on the cushion up. seat heater may cause burns. rear of the center console. To operate, the engine must be See the Warning under Heated To return the seat to the normal running. seating position, slowly pull the seat and Ventilated Front Seats 0 58. cushion down. Press M or L to heat the left or right outboard seat cushion. An indicator on the climate control display { Warning appears when this feature is on. A seat belt that is improperly routed, not properly attached, or twisted will not provide the protection needed in a crash. The person wearing the belt could be seriously injured. After raising the rear seatback, always check to be (Continued) Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
62 Seats and Restraints This feature turns on at the highest Seat Belts setting. With each press of the Warning (Continued) button, the heated seat changes to This section describes how to use the next lower setting, and then the seat belts properly, and some things passengers to ride in any area of off setting. Three lights indicate the not to do. the vehicle that is not equipped highest setting, and one light with seats and seat belts. indicates the lowest. If the heated { Warning Always wear a seat belt, and seats are on high, the level may check that all passenger(s) are automatically be lowered after Do not let anyone ride where a restrained properly too. approximately 30 minutes. seat belt cannot be worn properly. In a crash, if you or your passenger(s) are not wearing This vehicle has indicators as a seat belts, injuries can be much reminder to buckle the seat belts. See Seat Belt Reminders 0 132. worse than if you are wearing seat belts. You can be seriously Why Seat Belts Work injured or killed by hitting things inside the vehicle harder or by being ejected from the vehicle. In addition, anyone who is not buckled up can strike other passengers in the vehicle. It is extremely dangerous to ride in a cargo area, inside or outside of a vehicle. In a collision, passengers riding in these areas are more likely to be seriously injured or killed. Do not allow (Continued) Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Seats and Restraints 63 When riding in a vehicle, you travel Q: If my vehicle has airbags, why It is very important for all occupants as fast as the vehicle does. If the should I have to wear seat to buckle up. Statistics show that vehicle stops suddenly, you keep belts? unbelted people are hurt more often going until something stops you. A: Airbags are supplemental in crashes than those who are It could be the windshield, the systems only. They work with wearing seat belts. instrument panel, or the seat belts! seat belts — not instead of them. There are important things to know When you wear a seat belt, you and Whether or not an airbag is about wearing a seat belt properly. the vehicle slow down together. provided, all occupants still have There is more time to stop because to buckle up to get the most you stop over a longer distance and, protection. when worn properly, your strongest Also, in nearly all states and in bones take the forces from the seat all Canadian provinces, the law belts. That is why wearing seat belts requires wearing seat belts. makes such good sense. Questions and Answers About How to Wear Seat Belts Seat Belts Properly Q: Will I be trapped in the vehicle Follow these rules for everyone's after a crash if I am wearing a protection. seat belt? There are additional things to know A: You could be — whether you are about seat belts and children, . Sit up straight and always keep wearing a seat belt or not. Your including smaller children and your feet on the floor in front of chance of being conscious infants. If a child will be riding in the you (if possible). during and after a crash, so you vehicle, see Older Children 0 82 or . Always use the correct buckle can unbuckle and get out, is Infants and Young Children 0 84. for your seating position. much greater if you are belted. Review and follow the rules for children in addition to the following . Wear the lap part of the belt low rules. and snug on the hips, just touching the thighs. In a crash, this applies force to the strong Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
64 Seats and Restraints pelvic bones and you would be less likely to slide under the lap belt. If you slid under it, the belt would apply force on your abdomen. This could cause serious or even fatal injuries. . Wear the shoulder belt over the shoulder and across the chest. These parts of the body are best able to take belt restraining forces. The shoulder belt locks if there is a sudden stop or crash.
{ Warning You can be seriously injured, or even killed, by not wearing your seat belt properly.
Never allow the lap or shoulder belt Never wear the shoulder belt under to become loose or twisted. both arms or behind your back. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Seats and Restraints 65
{ Warning The seat belt can be pinched if it is routed under plastic trim on the seat, such as trim around the rear seatback folding handle or side airbag. In a crash, pinched seat belts might not be able to provide adequate protection. Never allow seat belts to be routed under plastic trim pieces. Always use the correct buckle for 2. Pick up the latch plate and pull your seating position. Lap-Shoulder Belt the belt across you. Do not let it get twisted. All seating positions in the vehicle have a lap-shoulder belt. The lap-shoulder belt may lock if you pull the belt across you The following instructions explain very quickly. If this happens, let how to wear a lap-shoulder belt the belt go back slightly to properly. unlock it. Then pull the belt 1. Adjust the seat, if the seat is across you more slowly. adjustable, so you can sit up If the shoulder portion of a straight. To see how, see passenger belt is pulled out all “Seats” in the Index. the way, the child restraint locking feature may be engaged. See Child Restraint Systems 0 86. If this occurs, let Never route the lap or shoulder belt the belt go back all the way over an armrest. and start again. If the locking Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
66 Seats and Restraints feature stays engaged after If the webbing locks in the latch letting the belt go back to plate before it reaches the stowed position on the seat, buckle, tilt the latch plate flat to move the seat rearward or unlock. recline the seat until the shoulder belt retractor lock releases. Engaging the child restraint locking feature in the front outboard seating position may affect the passenger sensing system, if equipped. See Passenger Sensing System 4. To make the lap part tight, pull 0 75. up on the shoulder belt.
3. Push the latch plate into the buckle until it clicks. Pull up on the latch plate to make sure it is secure. If the belt is not long enough, see Seat Belt Extender 0 68. Position the release button on the buckle so that the seat belt could be quickly unbuckled if necessary. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Seats and Restraints 67 To unlatch the belt, push the button activation are met. Seat belt Comfort guides are available on the buckle. The belt should pretensioners can also help tighten through your dealer for the rear return to its stowed position. the seat belts in a side crash or outboard seating positions. Always stow the seat belt slowly. rollover event. Instructions are included with the If the seat belt webbing returns Pretensioners work only once. If the comfort guides. quickly to the stowed position, the pretensioners activate in a crash, retractor may lock and cannot be the pretensioners and probably Seat Belt Use During pulled out. If this happens, pull the other parts of the vehicle's seat belt Pregnancy seat belt straight out firmly to unlock system will need to be replaced. the webbing, and then release it. See Replacing Seat Belt System Seat belts work for everyone, If the webbing is still locked in the Parts after a Crash 0 69. including pregnant women. Like all retractor, see your dealer. occupants, they are more likely to Do not sit on the outboard seat belt be seriously injured if they do not Before a door is closed, be sure the while entering or exiting the vehicle wear seat belts. seat belt is out of the way. If a door or at any time while sitting in the is slammed against a seat belt, seat. Sitting on the seat belt can damage can occur to both the seat damage the webbing and hardware. belt and the vehicle. Rear Seat Belt Comfort Guides Seat Belt Pretensioners Rear seat belt comfort guides may This vehicle has seat belt provide added seat belt comfort for pretensioners for the front outboard older children who have outgrown occupants. Although the seat belt booster seats and for some adults. pretensioners cannot be seen, they When installed on a shoulder belt, are part of the seat belt assembly. the comfort guide positions the They can help tighten the seat belts shoulder belt away from the neck during the early stages of a and head. moderate to severe frontal, near frontal, or rear crash if the threshold conditions for pretensioner Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
68 Seats and Restraints A pregnant woman should wear a of seat belt extenders see the Keep seat belts clean and dry. See lap-shoulder belt, and the lap instruction sheet that comes with Seat Belt Care 0 68. portion should be worn as low as the extender. possible, below the rounding, Seat Belt Care throughout the pregnancy. Safety System Check Keep belts clean and dry. The best way to protect the fetus is Periodically check the seat belt to protect the mother. When a seat Seat belts should be properly cared reminder, seat belts, buckles, latch for and maintained. belt is worn properly, it is more likely plates, retractors, shoulder belt that the fetus will not be hurt in a height adjusters (if equipped), and Seat belt hardware should be kept crash. For pregnant women, as for seat belt anchorages to make sure dry and free of dust or debris. As anyone, the key to making seat they are all in working order. Look necessary, exterior hard surfaces belts effective is wearing them for any other loose or damaged seat and seat belt webbing may be lightly properly. belt system parts that might keep a cleaned with mild soap and water. seat belt system from performing Ensure there is not excessive dust Seat Belt Extender properly. See your dealer to have it or debris in the mechanism. If dust repaired. Torn, frayed, or twisted or debris exists in the system please If the vehicle's seat belt will fasten see the dealer. Parts may need to around you, you should use it. seat belts may not protect you in a crash. Torn or frayed seat belts can be replaced to ensure proper But if a seat belt is not long enough, rip apart under impact forces. If a functionality of the system. your dealer will order you an belt is torn or frayed, have it extender. When you go in to order it, replaced immediately. If a belt is { Warning take the heaviest coat you will wear, twisted, it may be possible to so the extender will be long enough untwist by reversing the latch plate Do not bleach or dye seat belt for you. To help avoid personal on the webbing. If the twist cannot webbing. It may severely weaken injury, do not let someone else use be corrected, ask your dealer to the webbing. In a crash, they it, and use it only for the seat it is fix it. might not be able to provide made to fit. The extender has been adequate protection. Clean and designed for adults. Never use it for Make sure the seat belt reminder light is working. See Seat Belt (Continued) securing child restraints. For more 0 information on the proper use and fit Reminders 132. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Seats and Restraints 69 After a minor crash, replacement of Airbag System Warning (Continued) seat belts may not be necessary. But the seat belt assemblies that The vehicle has the following rinse seat belt webbing only with were used during any crash may airbags: mild soap and lukewarm water. have been stressed or damaged. . A frontal airbag for the driver Allow the webbing to dry. See your dealer to have the seat belt assemblies inspected or . A frontal airbag for the front outboard passenger Replacing Seat Belt replaced. System Parts after a New parts and repairs may be . A seat-mounted side impact necessary even if the seat belt airbag for the driver Crash system was not being used at the . A seat-mounted side impact time of the crash. airbag for the front outboard { Warning Have the seat belt pretensioners passenger checked if the vehicle has been in a . A roof-rail airbag for the driver A crash can damage the seat belt crash, or if the airbag readiness light system in the vehicle. A damaged and the passenger seated stays on after you start the vehicle directly behind the driver seat belt system may not properly or while you are driving. See Airbag protect the person using it, Readiness Light 0 133. . A roof-rail airbag for the front resulting in serious injury or even outboard passenger and the death in a crash. To help make passenger seated directly sure the seat belt systems are behind the front outboard working properly after a crash, passenger have them inspected and any All vehicle airbags have the word necessary replacements made as AIRBAG on the trim or on a label soon as possible. near the deployment opening. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
70 Seats and Restraints For frontal airbags, the word AIRBAG is on the center of the Warning (Continued) Warning (Continued) steering wheel for the driver and on the instrument panel for the front work with seat belts, not replace seriously injured or killed. Do not outboard passenger. them. Also, airbags are not sit unnecessarily close to any designed to inflate in every crash. airbag, as you would be if sitting For seat-mounted side impact In some crashes seat belts are on the edge of the seat or leaning airbags, the word AIRBAG is on the the only restraint. See When forward. Seat belts help keep you side of the seatback or side of the Should an Airbag Inflate? 0 73. in position before and during a seat closest to the door. Wearing your seat belt during a crash. Always wear a seat belt, For roof-rail airbags, the word even with airbags. The driver AIRBAG is on the ceiling or trim. crash helps reduce your chance of hitting things inside the vehicle should sit as far back as possible Airbags are designed to supplement or being ejected from it. Airbags while still maintaining control of the protection provided by seat the vehicle. The seat belts and are “supplemental restraints” to belts. Even though today's airbags the seat belts. Everyone in the the front outboard passenger are also designed to help reduce vehicle should wear a seat belt airbags are most effective when the risk of injury from the force of an you are sitting well back and inflating bag, all airbags must inflate properly, whether or not there is an airbag for that person. upright in the seat with both feet very quickly to do their job. on the floor. Here are the most important things Occupants should not lean on or to know about the airbag system: sleep against the door or side { Warning windows in seating positions with { Warning Because airbags inflate with great seat-mounted side impact airbags and/or roof-rail airbags. You can be severely injured or force and faster than the blink of killed in a crash if you are not an eye, anyone who is up wearing your seat belt, even with against, or very close to, any airbags. Airbags are designed to airbag when it inflates can be (Continued) (Continued) Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Seats and Restraints 71 Where Are the Airbags? { Warning Children who are up against, or very close to, any airbag when it inflates can be seriously injured or killed. Always secure children properly in the vehicle. To read how, see Older Children 0 82 or Infants and Young Children 0 84.
The front outboard passenger frontal airbag is in the passenger The driver frontal airbag is in the side instrument panel. center of the steering wheel.
There is an airbag readiness light on the instrument cluster, which shows the airbag symbol. The system checks the airbag electrical system for malfunctions. The light tells you if there is an electrical problem. See Airbag Readiness Light 0 133. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
72 Seats and Restraints
{ Warning If something is between an occupant and an airbag, the airbag might not inflate properly or it might force the object into that person causing severe injury or even death. The path of an inflating airbag must be kept clear. Do not put anything between an occupant and an Driver Side Shown, Passenger Driver Side Crew Cab Shown, airbag, and do not attach or put Side Similar Passenger Side Double and anything on the steering wheel Regular Cabs Similar hub or on or near any other The driver and front outboard airbag covering. passenger seat-mounted side The roof-rail airbags for the driver, impact airbags are in the side of the front outboard passenger, and Do not use seat accessories that seatbacks closest to the door. second row outboard passengers block the inflation path of a are in the ceiling above the side seat-mounted side impact airbag. windows. Never secure anything to the roof of a vehicle with roof-rail airbags by routing a rope or tie‐down through any door or window opening. If you do, the path of an inflating roof-rail airbag will be blocked. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Seats and Restraints 73 When Should an Airbag It depends on what is hit, the Roof-rail airbags are designed to direction of the impact, and how inflate in moderate to severe side Inflate? quickly the vehicle slows down. crashes depending on the location This vehicle is equipped with Frontal airbags may inflate at of the impact. In addition, these 0 airbags. See Airbag System 69. different crash speeds depending on roof-rail airbags are designed to Airbags are designed to inflate if the whether the vehicle hits an object inflate during a rollover or in a impact exceeds the specific airbag straight on or at an angle, and severe frontal impact. Roof-rail system's deployment threshold. whether the object is fixed or airbags are not designed to inflate in Deployment thresholds are used to moving, rigid or deformable, narrow rear impacts. Both roof-rail airbags predict how severe a crash is likely or wide. will inflate when either side of the to be in time for the airbags to vehicle is struck or if the sensing inflate and help restrain the Frontal airbags are not intended to system predicts that the vehicle is occupants. The vehicle has inflate during vehicle rollovers, rear about to roll over on its side, or in a electronic sensors that help the impacts, or many side impacts. severe frontal impact. airbag system determine the In addition, the vehicle has In any particular crash, no one can severity of the impact. Deployment advanced technology frontal say whether an airbag should have thresholds can vary with specific airbags. Advanced technology inflated simply because of the vehicle design. frontal airbags adjust the restraint vehicle damage or repair costs. Frontal airbags are designed to according to crash severity. inflate in moderate to severe frontal Seat-mounted side impact airbags What Makes an Airbag or near frontal crashes to help are designed to inflate in moderate Inflate? reduce the potential for severe to severe side crashes depending injuries, mainly to the driver's or on the location of the impact. In a deployment event, the sensing front outboard passenger's head Seat-mounted side impact airbags system sends an electrical signal and chest. are not designed to inflate in frontal triggering a release of gas from the inflator. Gas from the inflator fills the Whether the frontal airbags will or impacts, near frontal impacts, airbag causing the bag to break out should inflate is not based primarily rollovers, or rear impacts. of the cover. The inflator, the airbag, on how fast the vehicle is traveling. A seat-mounted side impact airbag is designed to inflate on the side of and related hardware are all part of the vehicle that is struck. the airbag module. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
74 Seats and Restraints For airbag locations, see Where Are But airbags would not help in many prevent the driver from seeing out of the Airbags? 0 71. types of collisions, primarily the windshield or being able to steer because the occupant's motion is the vehicle, nor does it prevent How Does an Airbag not toward those airbags. See When people from leaving the vehicle. Restrain? Should an Airbag Inflate? 0 73. Airbags should never be regarded { Warning In moderate to severe frontal or as anything more than a supplement near frontal collisions, even belted to seat belts. When an airbag inflates, there occupants can contact the steering may be dust in the air. This dust wheel or the instrument panel. In What Will You See after could cause breathing problems moderate to severe side collisions, for people with a history of even belted occupants can contact an Airbag Inflates? asthma or other breathing trouble. the inside of the vehicle. After frontal and seat-mounted side To avoid this, everyone in the Airbags supplement the protection impact airbags inflate, they quickly vehicle should get out as soon as provided by seat belts by deflate, so quickly that some people it is safe to do so. If you have distributing the force of the impact may not even realize the airbags breathing problems but cannot more evenly over the inflated. Roof-rail airbags may still get out of the vehicle after an occupant's body. be at least partially inflated for some airbag inflates, then get fresh air Rollover capable roof-rail airbags time after they inflate. Some by opening a window or a door. are designed to help contain the components of the airbag module If you experience breathing may be hot for several minutes. For head and chest of occupants in the problems following an airbag outboard seating positions in the location of the airbags, see Where Are the Airbags? 0 71. deployment, you should seek first and second rows. The rollover medical attention. capable roof-rail airbags are The parts of the airbag that come designed to help reduce the risk of into contact with you may be warm, full or partial ejection in rollover but not too hot to touch. There may The vehicle has a feature that may events, although no system can be some smoke and dust coming automatically unlock the doors, turn prevent all such ejections. from the vents in the deflated on the interior lamps and hazard airbags. Airbag inflation does not warning flashers, and shut off the fuel system after the airbags inflate. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Seats and Restraints 75 The feature may also activate, crash. See Vehicle Data without airbag inflation, after an Warning (Continued) Recording and Privacy 0 470 event that exceeds a predetermined and threshold. After turning the ignition Use caution if you should attempt Event Data Recorders 0 470. off and then on again, the fuel to restart the engine after a crash has occurred. . Let only qualified technicians system will return to normal work on the airbag systems. operation; the doors can be locked, Improper service can mean that the interior lamps can be turned off, In many crashes severe enough to an airbag system will not work and the hazard warning flashers can inflate the airbag, windshields are properly. See your dealer for be turned off using the controls for broken by vehicle deformation. service. those features. If any of these Additional windshield breakage may systems are damaged in the crash also occur from the front outboard they may not operate as normal. Passenger Sensing passenger airbag. System . Airbags are designed to inflate { Warning only once. After an airbag The vehicle has a passenger sensing system for the front A crash severe enough to inflate inflates, you will need some new parts for the airbag system. outboard passenger position. The the airbags may have also If you do not get them, the passenger airbag status indicator damaged important functions in airbag system will not be there will light on the overhead console the vehicle, such as the fuel to help protect you in another when the vehicle is started. system, brake and steering crash. A new system will include systems, etc. Even if the vehicle airbag modules and possibly appears to be drivable after a other parts. The service manual moderate crash, there may be for the vehicle covers the need concealed damage that could to replace other parts. make it difficult to safely operate . The vehicle has a crash sensing the vehicle. and diagnostic module which United States (Continued) records information after a Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
76 Seats and Restraints determine if the front outboard passenger frontal airbag should be Warning (Continued) allowed to inflate or not. passenger frontal airbag inflates According to accident statistics, and the passenger seat is in a children are safer when properly forward position. secured in a rear seat in the correct Canada child restraint for their weight Even if the passenger sensing and size. system has turned off the The words ON and OFF, or the passenger frontal airbag, no symbols for on and off, will be Whenever possible, children aged system is fail-safe. No one can visible during the system check. 12 and under should be secured in When the system check is a rear seating position. guarantee that an airbag will not complete, either the word ON or deploy under some unusual Never put a rear-facing child seat in circumstance, even though the OFF, or the symbol for on or off, will the front. This is because the risk to be visible. See Passenger Airbag airbag is turned off. 0 the rear-facing child is so great, Status Indicator 133. if the airbag inflates. Never put a rear-facing child The passenger sensing system restraint in the front seat, even if the airbag is off. If securing a turns off the front outboard { Warning passenger frontal airbag under forward-facing child restraint in certain conditions. No other airbag A child in a rear-facing child the front outboard passenger is affected by the passenger restraint can be seriously injured seat, always move the seat as far sensing system. or killed if the passenger frontal back as it will go. It is better to The passenger sensing system airbag inflates. This is because secure child restraints in the rear works with sensors that are part of the back of the rear-facing child seat. Consider using another the front outboard passenger seat restraint would be very close to vehicle to transport the child and seat belt. The sensors are the inflating airbag. A child in a when a rear seat is not available. designed to detect the presence of forward-facing child restraint can a properly seated occupant and be seriously injured or killed if the (Continued) Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Seats and Restraints 77 If the vehicle does not have a rear The passenger sensing system is seat that will accommodate a designed to turn on the front { Warning rear-facing child restraint, a outboard passenger frontal airbag rear-facing child restraint should not anytime the system senses that a If the airbag readiness light ever be installed in the vehicle, even if person of adult size is sitting comes on and stays on, it means the airbag is off. properly in the front outboard that something may be wrong passenger seat. with the airbag system. To help The passenger sensing system is avoid injury to yourself or others, designed to turn off the front When the passenger sensing have the vehicle serviced right outboard passenger frontal airbag if: system has allowed the airbag to be enabled, the ON indicator will light away. See Airbag Readiness . The front outboard passenger Light 0 133 for more information, seat is unoccupied. and stay lit as a reminder that the airbag is active. including important safety . The system determines an infant information. is present in a child restraint. For some children, including children in child restraints, and for . A front outboard passenger very small adults, the passenger If the On Indicator Is Lit for a takes his/her weight off of the sensing system may or may not turn Child Restraint seat for a period of time. off the front outboard passenger The passenger sensing system is frontal airbag, depending upon the . There is a critical problem with designed to turn off the front person's seating posture and body the airbag system or the outboard passenger frontal airbag if build. Everyone in the vehicle who passenger sensing system. the system determines that an infant has outgrown child restraints should is present in a child restraint. If a When the passenger sensing wear a seat belt properly whether — child restraint has been installed system has turned off the front or not there is an airbag for that and the ON indicator is lit: outboard passenger frontal airbag, person. the OFF indicator will light and stay 1. Turn the vehicle off. lit as a reminder that the airbag is off. See Passenger Airbag Status 2. Remove the child restraint from Indicator 0 133. the vehicle. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
78 Seats and Restraints 3. Remove any additional items 5. If, after reinstalling the child If the Off Indicator Is Lit for an from the seat such as blankets, restraint and restarting the Adult-Sized Occupant cushions, seat covers, seat vehicle, the ON indicator is still heaters, or seat massagers. lit, turn the vehicle off. Then 4. Reinstall the child restraint slightly recline the vehicle following the directions seatback and adjust the seat provided by the child restraint cushion, if adjustable, to make manufacturer and refer to sure that the vehicle seatback Securing Child Restraints (In is not pushing the child the Center Front Seat) 0 105 or restraint into the seat cushion. Securing Child Restraints (With Also make sure the child the Seat Belt in the Rear Seat) restraint is not trapped under 0 102 or the vehicle head restraint. Securing Child Restraints (With If this happens, adjust the head the Seat Belt in the Front restraint. See Head Restraints Passenger Seat) 0 106. 0 51. If a person of adult size is sitting in Make sure the seat belt 6. Restart the vehicle. the front outboard passenger seat, retractor is locked by pulling The passenger sensing system may but the OFF indicator is lit, it could the shoulder belt all the way or may not turn off the airbag for a be because that person is not sitting out of the retractor when child in a child restraint depending properly in the seat or that the child installing the child restraint, upon the child’s size. It is better to restraint locking feature is engaged. even if the child restraint is secure child restraints in the rear Use the following steps to allow the equipped with a seat belt lock seat. Consider using another system to detect that person and off. When the retractor lock is vehicle to transport the child when a enable the front outboard passenger set, the belt can be tightened rear seat is not available. Never put frontal airbag: but not pulled out of the a rear-facing child restraint in the 1. Turn the vehicle off. retractor. front seat, even if the ON indicator is not lit. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Seats and Restraints 79 2. Remove any additional material A thick layer of additional material, from the seat, such as { Warning such as a blanket or cushion, blankets, cushions, seat or aftermarket equipment such as covers, seat heaters, or seat If the front outboard passenger seat covers, seat heaters, and seat massagers. airbag is turned off for an massagers can affect how well the adult-sized occupant, the airbag passenger sensing system 3. Place the seatback in the fully will not be able to inflate and help upright position. operates. We recommend that you protect that person in a crash, not use seat covers or other 4. Have the person sit upright in resulting in an increased risk of aftermarket equipment except when the seat, centered on the seat serious injury or even death. An approved by GM for your specific cushion, with legs comfortably adult-sized occupant should not vehicle. See Adding Equipment to extended. ride in the front outboard the Airbag-Equipped Vehicle 0 80 5. If the shoulder portion of the passenger seat, if the passenger for more information about belt is pulled out all the way, airbag OFF indicator is lit. modifications that can affect how the child restraint locking the system operates. feature will be engaged. This The ON indicator may be lit if an may unintentionally cause the Additional Factors Affecting System Operation object, such as a briefcase, passenger sensing system to handbag, grocery bag, laptop, turn the airbag off for some Seat belts help keep the passenger or other electronic device, is put on adult-sized occupants. If this in position on the seat during an unoccupied seat. If this is not happens, unbuckle the belt, let vehicle maneuvers and braking, desired, remove the object from the belt go back all the way, which helps the passenger sensing the seat. and then buckle the belt again system maintain the passenger without pulling the belt out all airbag status. See Seat Belts and “ ” { Warning the way. “Child Restraints” in the Index for 6. Restart the vehicle and have additional information about the Stowing articles under the the person remain in this importance of proper restraint use. passenger seat or between the position for two to three minutes passenger seat cushion and after the ON indicator is lit. (Continued) Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
80 Seats and Restraints . Front seats, including stitching, Warning (Continued) Warning (Continued) seams, or zippers seatback may interfere with the are close to an airbag when it . Seat belts proper operation of the passenger inflates. Avoid yellow connectors. . Steering wheel, instrument sensing system. They are probably part of the panel, overhead console, ceiling airbag system. Be sure to follow trim, or pillar garnish trim Servicing the proper service procedures, and . Inner door seals, including make sure the person performing speakers Airbag-Equipped Vehicle work for you is qualified to do so. Your dealer and the service manual Airbags affect how the vehicle have information about the location should be serviced. There are parts Adding Equipment to the of the airbag modules and sensors, of the airbag system in several Airbag-Equipped Vehicle sensing and diagnostic module, and places around the vehicle. Your airbag wiring along with the proper dealer and the service manual have Adding accessories that change the replacement procedures. information about servicing the vehicle's frame, bumper system, In addition, the vehicle has a vehicle and the airbag system. To height, front end, or side sheet passenger sensing system for the purchase a service manual, see metal, may keep the airbag system front outboard passenger position, Publication Ordering Information from working properly. 0 467. which includes sensors that are part The operation of the airbag system of the passenger seat. The can also be affected by changing, passenger sensing system may not { Warning including improperly repairing or operate properly if the original seat replacing, any parts of the following: For up to 10 seconds after the trim is replaced with non-GM vehicle is turned off and the . Airbag system, including airbag covers, upholstery, or trim; or with GM covers, upholstery, or trim battery is disconnected, an airbag modules, front or side impact designed for a different vehicle. Any can still inflate during improper sensors, sensing and diagnostic module, or airbag wiring object, such as an aftermarket seat service. You can be injured if you heater or a comfort-enhancing pad (Continued) or device, installed under or on top Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Seats and Restraints 81 of the seat fabric, could also If the vehicle must be modified interfere with the operation of the because you have a disability and Caution (Continued) passenger sensing system. This have questions about whether the could either prevent proper modifications will affect the vehicle's covering and/or airbag module deployment of the passenger airbag system, or if you have replaced. For the location of the airbag(s) or prevent the passenger questions about whether the airbag airbags, see Where Are the sensing system from properly system will be affected if the vehicle Airbags? 0 71. See your dealer turning off the passenger airbag(s). is modified for any other reason, call for service. See Passenger Sensing System Customer Assistance. See 0 0 75. Customer Assistance Offices 460. Replacing Airbag System If the vehicle has rollover roof-rail airbags, see Different Size Tires Airbag System Check Parts after a Crash and Wheels 0 397 for additional The airbag system does not need important information. regularly scheduled maintenance or { Warning replacement. Make sure the airbag If a snow plow is added to the A crash can damage the airbag readiness light is working. See vehicle, the airbags should still work systems in the vehicle. properly. The airbag systems were Airbag Readiness Light 0 133. A damaged airbag system may designed to work properly under a not properly protect you and your wide range of conditions, including Caution snow plowing with vehicles that passenger(s) in a crash, resulting have the optional snow plow prep If an airbag covering is damaged, in serious injury or even death. To package (RPO VYU). Do not opened, or broken, the airbag help make sure the airbag change or defeat the snow plow's may not work properly. Do not systems are working properly “tripping mechanism.” If you do, it open or break the airbag after a crash, have them can damage the snow plow and the coverings. If there are any inspected and any necessary vehicle, and may cause an airbag opened or broken airbag replacements made as soon as deployment. coverings, have the airbag possible. (Continued) Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
82 Seats and Restraints If an airbag inflates, you will need to Child Restraints . Sit all the way back on the seat. replace airbag system parts. See Do the knees bend at the seat your dealer for service. Older Children edge? If yes, continue. If no, If the airbag readiness light stays on return to the booster seat. after the vehicle is started or comes . Buckle the lap-shoulder belt. on when you are driving, the airbag Does the shoulder belt rest on system may not work properly. Have the shoulder? If yes, continue. the vehicle serviced right away. See If no, try using the rear seat belt Airbag Readiness Light 0 133. comfort guide, if available. See “Rear Seat Belt Comfort Guides” under Lap-Shoulder Belt 0 65. If a comfort guide is not available, or if the shoulder belt still does not rest on the shoulder, then return to the booster seat. . Does the lap belt fit low and Older children who have outgrown snug on the hips, touching the booster seats should wear the thighs? If yes, continue. If no, vehicle’s seat belts. return to the booster seat. The manufacturer instructions that . Can proper seat belt fit be come with the booster seat state the maintained for the length of the weight and height limitations for that trip? If yes, continue. If no, booster. Use a booster seat with a return to the booster seat. lap-shoulder belt until the child passes the fit test below: Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Seats and Restraints 83 Q: What is the proper way to wear seat belts? { Warning { Warning A: An older child should wear a Never allow more than one child Never allow a child to wear the lap-shoulder belt and get the to wear the same seat belt. The seat belt with the shoulder belt additional restraint a shoulder seat belt cannot properly spread behind their back. A child can be belt can provide. The shoulder the impact forces. In a crash, they seriously injured by not wearing belt should not cross the face or can be crushed together and the lap-shoulder belt properly. In a neck. The lap belt should fit seriously injured. A seat belt must crash, the child would not be snugly below the hips, just touching the top of the thighs. be used by only one person at restrained by the shoulder belt. This applies belt force to the a time. The child could move too far child's pelvic bones in a crash. forward increasing the chance of It should never be worn over the head and neck injury. The child abdomen, which could cause might also slide under the lap severe or even fatal internal belt. The belt force would then be injuries in a crash. applied right on the abdomen. That could cause serious or fatal Also see “Rear Seat Belt Comfort injuries. The shoulder belt should Guides” under Lap-Shoulder Belt 0 65. go over the shoulder and across the chest. According to accident statistics, children are safer when properly restrained in a rear seating position. In a crash, children who are not buckled up can strike other people who are buckled up, or can be thrown out of the vehicle. Older children need to use seat belts properly. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
84 Seats and Restraints appropriate child restraints. Neither { Warning the vehicle's seat belt system nor its airbag system is designed for them. Children can be seriously injured or strangled if a shoulder belt is Children who are not restrained wrapped around their neck. The properly can strike other people, shoulder belt can tighten but or can be thrown out of the vehicle. cannot be loosened if it is locked. The shoulder belt locks when it is { Warning pulled all the way out of the Never hold an infant or a child retractor. It unlocks when the while riding in a vehicle. Due to shoulder belt is allowed to go all crash forces, an infant or a child the way back into the retractor, will become so heavy it is not Infants and Young but it cannot do this if it is possible to hold it during a crash. wrapped around a child’s neck. Children For example, in a crash at only If the shoulder belt is locked and Everyone in a vehicle needs 40 km/h (25 mph), a 5.5 kg (12 lb) tightened around a child’s neck, protection! This includes infants and infant will suddenly become a the only way to loosen the belt is all other children. Neither the 110 kg (240 lb) force on a person's to cut it. distance traveled nor the age and arms. An infant or child should be size of the traveler changes the Never leave children unattended secured in an appropriate child need, for everyone, to use safety in a vehicle and never allow restraint. restraints. In fact, the law in every children to play with the seat state in the United States and in belts. every Canadian province says children up to some age must be restrained while in a vehicle. Every time infants and young children ride in vehicles, they should have the protection provided by Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Seats and Restraints 85 For each type of child restraint, there are many different models available. When purchasing a child restraint, be sure it is designed to be used in a motor vehicle. If it is, the child restraint will have a label saying that it meets federal motor vehicle safety standards. The instruction manual that is provided with the child restraint states the weight and height limitations for that particular child Child restraints are devices used to restraint. In addition, there are many { Warning restrain, seat, or position children in kinds of child restraints available for children with special needs. Children who are up against, the vehicle and are sometimes called child seats or car seats. or very close to, any airbag when it inflates can be seriously injured There are three basic types of { Warning or killed. Never put a rear-facing child restraints: To reduce the risk of neck and child restraint in the front . Forward-facing child restraints head injury in a crash, infants and outboard seat. Secure a toddlers should be secured in a . Rear-facing child restraints rear-facing child restraint in a rear rear-facing child restraint until age seat. It is also better to secure a . Belt-positioning booster seats two, or until they reach the forward-facing child restraint in a The proper child restraint for your maximum height and weight limits rear seat. If you must secure a child depends on their size, weight, of their child restraint. forward-facing child restraint in and age, and also on whether the the front outboard seat, always child restraint is compatible with the move the front passenger seat as vehicle in which it will be used. far back as it will go. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
86 Seats and Restraints Child Restraint Systems { Warning A young child's hip bones are still so small that the vehicle seat belt may not remain low on the hip bones, as it should. Instead, it may settle up around the child's abdomen. In a crash, the belt would apply force on a body area that is unprotected by any bony structure. This alone could cause serious or fatal injuries. To reduce Forward-Facing Child Restraint the risk of serious or fatal injuries during a crash, young children Rear-Facing Infant Restraint A forward-facing child restraint should always be secured in an provides restraint for the child's A rear-facing child restraint provides body with the harness. appropriate child restraint. restraint with the seating surface against the back of the infant. The harness system holds the infant in place and, in a crash, acts to keep the infant positioned in the restraint. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Seats and Restraints 87 Securing an Add-On Child When securing an add-on child Restraint in the Vehicle restraint, refer to the following: 1. Instruction labels provided on { Warning the child restraint 2. Instruction manual provided A child can be seriously injured or with the child restraint killed in a crash if the child restraint is not properly secured in 3. This vehicle owner's manual the vehicle. Secure the child The child restraint instructions are restraint properly in the vehicle important, so if they are not using the vehicle seat belt or available, obtain a replacement LATCH system, following the copy from the manufacturer. Booster Seats instructions that came with that Keep in mind that an unsecured A belt-positioning booster seat is child restraint and the instructions child restraint can move around in a used for children who have in this manual. collision or sudden stop and injure outgrown their forward-facing child people in the vehicle. Be sure to restraint. Boosters are designed to To help reduce the chance of injury, properly secure any child restraint in improve the fit of the vehicle's seat the child restraint must be secured the vehicle — even when no child is belt system until the child is large in the vehicle. Child restraints must in it. enough for the vehicle seat belts to be secured in vehicle seats by lap fit properly without a booster seat. In some areas Certified Child belts or the lap belt portion of a See the seat belt fit test in Older Passenger Safety Technicians lap-shoulder belt, or by the LATCH Children 0 82. (CPSTs) are available to inspect system. See Lower Anchors and and demonstrate how to correctly Tethers for Children (LATCH use and install child restraints. In System) 0 89 for more information. the U.S., refer to the National Children can be endangered in a Highway Traffic Safety crash if the child restraint is not Administration (NHTSA) website to properly secured in the vehicle. locate the nearest child safety seat inspection station. For CPST Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
88 Seats and Restraints availability in Canada, check with Never put a rear-facing child Transport Canada or the Provincial restraint in the front. This is because Warning (Continued) Ministry of Transportation office. the risk to the rear-facing child is so great if the airbag deploys. Secure rear-facing child restraints Securing the Child Within the in a rear seat, even if the airbag Child Restraint is off. If you secure a { Warning forward-facing child restraint in { Warning A child in a rear-facing child the front seat, always move the restraint can be seriously injured front passenger seat as far back A child can be seriously injured or or killed if the front passenger as it will go. It is better to secure killed in a crash if the child is not airbag inflates. This is because the child restraint in a rear seat. properly secured in the child the back of the rear-facing child See Passenger Sensing System restraint. Secure the child restraint would be very close to 0 75 for additional information. properly following the instructions the inflating airbag. A child in a that came with that child restraint. forward-facing child restraint can be seriously injured or killed if the Where to Put the front passenger airbag inflates { Warning and the passenger seat is in a A child in a child restraint in the Restraint forward position. center front seat can be badly According to accident statistics, Even if the passenger sensing injured or killed by the frontal children and infants are safer when system has turned off the front properly restrained in an appropriate airbags if they inflate. Never child restraint secured in a rear passenger frontal airbag, no secure a child restraint in the seating position. system is fail-safe. No one can center front seat. It is always guarantee that an airbag will not better to secure a child restraint in Whenever possible, children aged deploy under some unusual a rear seat. 12 and under should be secured in circumstance, even though it is a rear seating position. turned off. Do not use child restraints in the (Continued) center front seat position. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Seats and Restraints 89 If the vehicle does not have a rear Wherever a child restraint is In order to use the LATCH system in seat that will accommodate a installed, be sure to follow the your vehicle, you need a child rear-facing child restraint, a instructions that came with the child restraint that has LATCH rear-facing child restraint should not restraint and secure the child attachments. LATCH-compatible be installed in the vehicle, even if restraint properly. rear-facing and forward-facing child the airbag is off. Keep in mind that an unsecured seats can be properly installed When securing a child restraint with child restraint can move around in a using either the LATCH anchors or the seat belts in a rear seat position, collision or sudden stop and injure the vehicle’s seat belts. Do not use study the instructions that came with people in the vehicle. Be sure to both the seat belts and the LATCH the child restraint to make sure it is properly secure any child restraint in anchorage system to secure a rear-facing or forward-facing compatible with this vehicle. the vehicle — even when no child is child seat. Child restraints and booster seats in it. vary considerably in size, and some Booster seats use the vehicle’s seat may fit in certain seating positions Lower Anchors and belts to secure the child and the better than others. booster seat. If the manufacturer Tethers for Children recommends that the booster seat Depending on where you place the (LATCH System) be secured with the LATCH system, child restraint and the size of the The LATCH system secures a child this can be done as long as the child restraint, you may not be able restraint during driving or in a crash. booster seat can be positioned to access adjacent seat belts or LATCH attachments on the child properly and there is no interference LATCH anchors for additional restraint are used to attach the child with the proper positioning of the passengers or child restraints. restraint to the anchors in the lap-shoulder belt on the child. Adjacent seating positions should vehicle. This system is designed to not be used if the child restraint Make sure to follow the instructions make installation of a child restraint prevents access to or interferes with that came with the child restraint, easier. the routing of the seat belt. and also the instructions in this manual. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
90 Seats and Restraints When installing a child restraint with a top tether, you must also use either the lower anchors or the seat belts to properly secure the child restraint. A child restraint must never be installed using only the top tether. For a forward-facing 5-pt harness child restraint where the combined weight of the child and restraint are up to 29.5 kg (65 lb), use either the lower LATCH anchorages with the top tether anchorage, or the seat belt with the top tether anchorage. Where the combined weight of the child and restraint are greater than 29.5 kg (65 lb), use the seat belt with the top tether anchorage only. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Seats and Restraints 91 Recommended Methods for Attaching Child Restraints Restraint Type Combined Use Only Approved Attachment Methods Shown with an X Weight of the LATCH Lower Seat Belt Only LATCH Lower Seat Belt and Child + Child – – Anchors Only Anchors and Top Top Tether Restraint Tether Anchor Anchor Rear-Facing Up to XX Child Restraint 29.5 kg (65 lb) Rear-Facing Greater than X Child Restraint 29.5 kg (65 lb) Forward-Facing Up to XX Child Restraint 29.5 kg (65 lb) Forward-Facing Greater than X Child Restraint 29.5 kg (65 lb)
See Securing Child Restraints (In Child restraints built after March tether where available) to secure the Center Front Seat) 0 105 or 2014 will be labeled with the the child restraint. See Securing Securing Child Restraints (With the specific child weight up to which the Child Restraints (In the Center Front Seat Belt in the Rear Seat) 0 102 or LATCH system can be used to Seat) 0 105 or Securing Child Restraints (With the install the restraint. Securing Child Restraints (With the Seat Belt in the Front Passenger Seat Belt in the Rear Seat) 0 102 or 0 The following explains how to attach Seat) 106. a child restraint with these Securing Child Restraints (With the attachments in the vehicle. Seat Belt in the Front Passenger Seat) 0 106. Not all vehicle seating positions have lower anchors. In this case, the seat belt must be used (with top Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
92 Seats and Restraints Lower Anchors Top Tether Anchor Some child restraints that have a top tether are designed for use with or without the top tether being attached. Others require the top tether always to be attached. In Canada, the law requires that forward-facing child restraints have a top tether, and that the tether be attached. Be sure to read and follow the instructions for your child restraint. Lower Anchor and Top Tether Anchor Locations
Lower anchors (1) are metal bars A top tether (3, 4) is used to secure built into the vehicle. There are two the top of the child restraint to the lower anchors for each LATCH vehicle. A top tether anchor is built seating position that will into the vehicle. The top tether accommodate a child restraint with attachment hook (2) on the child lower attachments (2). restraint connects to the top tether anchor in the vehicle in order to reduce the forward movement and rotation of the child restraint during driving or in a crash. The child restraint may have a single tether (3) or a dual tether (4). Regular Cab — Bucket Seat Only Either will have a single attachment hook (2) to secure the top tether to the anchor. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Seats and Restraints 93 lower anchors has two labels near the crease between the seatback and the seat cushion.
For regular cab models, there are top tether anchor symbols to assist Regular Cab — Three-Passenger Double and Crew Cab Rear Seat you in locating the top tether Front Seat anchors. I : Seating positions with top I : Seating positions with tether anchors. Do not install a child restraint in the top tether anchors. center seating position. See H : Seating positions with two lower Securing Child Restraints (In the Do not install a child restraint in the anchors. Center Front Seat) 0 105 or center front seating position. See Securing Child Restraints (With the Securing Child Restraints (In the Seat Belt in the Rear Seat) 0 102 or Center Front Seat) 0 105 or Securing Child Restraints (With the Securing Child Restraints (With the Seat Belt in the Front Passenger Seat Belt in the Rear Seat) 0 102 or Seat) 0 106 for more information. Securing Child Restraints (With the Seat Belt in the Front Passenger Seat) 0 106 for more information. To assist in locating the lower anchors on double and crew cab models, each seating position with Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
94 Seats and Restraints
Regular Cab Driver Side Anchor and Loop Center Anchor and Loop (Double For regular cab models, the top (Double and Crew Cab) and Crew Cab) tether anchors are on the back panel behind the passenger seat(s) or center seat. Be sure to use an anchor directly behind the seating position where the child restraint will be placed. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Seats and Restraints 95 that the top tether be attached, or if the instructions that come with the { Warning child restraint say that the top tether must be attached. Do not attach more than one child restraint to a single anchor, According to accident statistics, except for the center top tether children and infants are safer when anchors in the crew cab models. properly restrained in a child Attaching more than one child restraint system or infant restraint restraint to a single anchor could system secured in a rear seating position. See Where to Put the cause the anchor or attachment Restraint 0 88 for additional to come loose or even break information. during a crash. A child or others Passenger Side Loop (Double and could be injured. To reduce the Securing a Child Restraint Crew Cab) risk of serious or fatal injuries Designed for the LATCH during a crash, attach only one For double and crew cab models, System child restraint per anchor. the top tether is routed through loops (2) to the top tether anchors (1). Be sure to use the { Warning correct anchor for the seating A child could be seriously injured { Warning position where the child restraint will or killed in a crash if the child be placed. Children can be seriously injured restraint is not properly attached or strangled if a shoulder belt is Be sure to read the following to the vehicle using either the wrapped around their neck. The instructions to properly install a child LATCH anchors or the vehicle shoulder belt can tighten but restraint using these loops and seat belt. Follow the instructions cannot be loosened if it is locked. anchors. that came with the child restraint The shoulder belt locks when it is Do not secure a child restraint in a and the instructions in this pulled all the way out of the position without a top tether anchor manual. if a national or local law requires (Continued) Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
96 Seats and Restraints belts and a top tether. See Warning (Continued) Caution Securing Child Restraints (In the Center Front Seat) 0 105 or retractor. It unlocks when the Do not let the LATCH Securing Child Restraints (With shoulder belt is allowed to go all attachments rub against the the Seat Belt in the Rear Seat) the way back into the retractor, vehicle’s seat belts. This may 0 102 or but it cannot do this if it is damage these parts. If necessary, Securing Child Restraints (With wrapped around a child’s neck. move buckled seat belts to avoid the Seat Belt in the Front If the shoulder belt is locked and rubbing the LATCH attachments. Passenger Seat) 0 106. tightened around a child’s neck, Do not fold the rear seat cushion If the child restraint the only way to loosen the belt is when the seat is occupied. Do not manufacturer recommends that to cut it. fold the empty rear seat with a the top tether be attached, Buckle any unused seat belts seat belt buckled. This could attach and tighten the top behind the child restraint so damage the seat belt or the seat. tether to the top tether anchor, children cannot reach them. Pull Unbuckle and return the seat belt if your vehicle has one. Refer the shoulder belt all the way out to its stowed position, before to the child restraint of the retractor to set the lock, folding the seat. instructions and the following steps: and tighten the belt behind the 1.1. Find the top tether child restraint after the child If you need to secure more than one anchor. restraint has been installed. child restraint in the rear seat, see Where to Put the Restraint 0 88. 1.2. Route, attach, and tighten the top tether according Regular Cab Models to your child restraint 1. For models without a rear seat, instructions and the forward-facing child restraints following instructions: should only be installed in the right front seating position with Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Seats and Restraints 97 and route the tether Double and Crew Cab Models under the head restraint 1. Attach and tighten the lower and in between the head attachments to the lower restraint posts. anchors. If the child restraint 2. Make sure the child restraint does not have lower top tether hook is completely attachments or the desired closed and secured to the top seating position does not have tether anchor. lower anchors, secure the child restraint with the top tether and If the position you are 3. Secure the child restraint in the right front seating position with the seat belt. Refer to the child using has an adjustable restraint manufacturer head restraint and you the vehicle belts. See Securing Child Restraints (In the Center instructions and the are using a dual tether, 0 instructions in this manual. route the tether around Front Seat) 105 or the head restraint. Securing Child Restraints (With 1.1. Find the lower anchors the Seat Belt in the Rear Seat) for the desired seating 0 102 or position. Securing Child Restraints (With 1.2. Put the child restraint on the Seat Belt in the Front the seat. Passenger Seat) 0 106. 1.3. Attach and tighten the 4. Before placing a child in the lower attachments on the child restraint, make sure it is child restraint to the lower securely held in place. To anchors. check, grasp the child restraint at the belt path and attempt to 2. For forward-facing child If the position you are move it side to side and back restraints, attach and tighten using has an adjustable and forth. There should be no the top tether to the top tether head restraint and you more than 2.5 cm (1 in) of anchor, if your vehicle has one. are using a single tether, movement for proper Follow the child restraint raise the head restraint installation. instructions and the vehicle Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
98 Seats and Restraints LATCH anchor weight limits described at the beginning of this section, and the following steps:
Rear Driver Side Position 2.1.2. For first time use, remove and discard the rubber 2.1. For a top tether in the band from the top rear driver side position: Rear Driver Side Position tether loop (2). 2.1.1. Remove the driver 2.1.3. Route the top side head restraint tether (3) through and center the loop (2). headrest. See “Head Restraint or 2.1.4. Attach the top Headrest Removal tether (3) to the and Reinstallation” driver side of the later in this center top tether section. metal anchor (1). Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Seats and Restraints 99 2.1.5. Make sure the 2.2.2. Route the top child restraint top tether (3) through tether hook is the loop (2). completely closed 2.2.3. Attach the top and secured to the tether (3) to the top tether anchor. passenger side of the center top tether metal anchor (1). 2.2.4. Make sure the child restraint top tether hook is Rear Passenger Side Position completely closed and secured to the top tether anchor. 2.2. For a top tether in the rear passenger side position: Rear Passenger Side Position 2.2.1. Remove the passenger side head restraint and center headrest. See “Head Restraint or Headrest Removal and Reinstallation” later in this section. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
100 Seats and Restraints 2.3. For a top tether in the 3. Tighten the top tether per the rear center position: child restraint manufacturer's 2.3.1. Remove the driver instructions. side head restraint When the top tether is properly and center tightened, the loop may bend. headrest. See This is normal and will not “Head Restraint or damage the vehicle. Headrest Removal If child restraints are installed and Reinstallation” in both outboard positions, both later in this top tethers can be attached to section. the center anchor. Top tethers 2.3.2. Route the top can be attached for child Rear Center Position tether (1) through restraints in all three rear the center loop (2). seating positions at the same 2.3.3. Attach the top time, following the routing tether (1) to the instructions above. driver side top 4. Before placing a child in the tether metal child restraint, make sure it is anchor (3). securely held in place. To 2.3.4. Make sure the check, grasp the child restraint child restraint top at the LATCH path and attempt tether hook is to move it side to side and completely closed back and forth. There should and secured to the be no more than 2.5 cm (1 in) top tether anchor. of movement for proper Rear Center Position installation. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Seats and Restraints 101 Head Restraint or Headrest 2. Store the head restraint or To reinstall the head restraint or Removal and Reinstallation headrest in a secure place. headrest: The second row outboard head 3. When the child restraint is restraints or center headrest can be removed, reinstall the head removed if they interfere with the restraint or headrest before the proper installation of the child seating position is used. restraint. To remove the second row head { Warning restraints or center headrest: With head restraints that are not installed and adjusted properly, there is a greater chance that occupants will suffer a neck/ spinal injury in a crash. Do not drive until the head restraints for all occupants are installed and 1. Insert the head restraint or adjusted properly. headrest posts into the holes in the top of the seatback. The notches on the posts must face the driver side of the vehicle. 2. Push the head restraint or headrest down. 1. Press both buttons on the head 3. Try to move the head restraint restraint or headrest posts at or headrest to make sure that it the same time, and pull up on is locked in place. the head restraint or headrest. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
102 Seats and Restraints Replacing LATCH System Securing Child Restraints In Canada, the law requires that forward-facing child restraints have Parts After a Crash (With the Seat Belt in the a top tether, and that the tether be Rear Seat) attached. { Warning When securing a child restraint with If the child restraint or vehicle seat A crash can damage the LATCH the seat belts in a rear seat position, position does not have the LATCH system in the vehicle. A damaged study the instructions that came with system, you will be using the seat the child restraint to make sure it is belt to secure the child restraint. Be LATCH system may not properly compatible with this vehicle. sure to follow the instructions that secure the child restraint, came with the child restraint. resulting in serious injury or even If the child restraint has the LATCH death in a crash. To help make system, see Lower Anchors and If more than one child restraint sure the LATCH system is Tethers for Children (LATCH needs to be installed in the rear 0 working properly after a crash, System) 89 for how and where to seat, be sure to read Where to Put 0 see your dealer to have the install the child restraint using the Restraint 88. LATCH. If a child restraint is secured system inspected and any in the vehicle using a seat belt and Double Cab necessary replacements made as it uses a top tether, see Lower 1. Remove the head restraint or soon as possible. Anchors and Tethers for Children headrest prior to installing a (LATCH System) 0 89 for top tether forward-facing child restraint in If the vehicle has the LATCH system anchor locations. an outboard rear seating and it was being used during a Do not secure a child seat in a position. See “Head Restraint crash, new LATCH system parts position without a top tether anchor or Headrest Removal and may be needed. if a national or local law requires Reinstallation” under Lower that the top tether be anchored, or if Anchors and Tethers for New parts and repairs may be 0 necessary even if the LATCH the instructions that come with the Children (LATCH System) 89. system was not being used at the child restraint say that the top tether 2. Put the child restraint on time of the crash. must be anchored. the seat. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Seats and Restraints 103 3. Pick up the latch plate, and run the lap and shoulder portions of the vehicle seat belt through or around the child restraint. The child restraint instructions will show you how.
5. Pull the shoulder belt all the 6. To tighten the belt, push down way out of the retractor to set on the child restraint, pull the the lock. When the retractor shoulder portion of the belt to lock is set, the belt can be tighten the lap portion of the tightened but not pulled out of belt, and feed the shoulder belt the retractor. back into the retractor. When installing a forward-facing child 4. Push the latch plate into the restraint, it may be helpful to buckle until it clicks. use your knee to push down on the child restraint as you Position the release button on tighten the belt. the buckle, away from the child restraint, so that the seat belt Try to pull the belt out of the could be quickly unbuckled if retractor to make sure the necessary. retractor is locked. If the retractor is not locked, repeat Steps 5 and 6. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
104 Seats and Restraints 7. For forward-facing child Reinstallation” under Lower Anchors 3. Push the latch plate into the restraints, attach and tighten and Tethers for Children (LATCH buckle until it clicks. 0 the top tether to the top tether System) 89 for additional Position the release button on anchor (loop). Refer to the child information on installing the the buckle, away from the child restraint instructions, the headrest properly. restraint, so that the seat belt vehicle LATCH anchor weight Crew Cab could be quickly unbuckled if limits, and instructions listed in necessary. Lower Anchors and Tethers for 1. Put the child restraint on Children (LATCH System) 0 89. the seat. 8. Before placing a child in the 2. Pick up the latch plate, and run child restraint, make sure it is the lap and shoulder portions securely held in place. To of the vehicle seat belt through check, grasp the child restraint or around the child restraint. at the seat belt path and The child restraint instructions attempt to move it side to side will show you how. and back and forth. When the child restraint is properly installed, there should be no more than 2.5 cm (1 in) of movement. To remove the child restraint, 4. Pull the shoulder belt all the unbuckle the vehicle seat belt and way out of the retractor to set let it return to the stowed position. the lock. When the retractor If the top tether is attached to a top lock is set, the belt can be tether anchor, disconnect it. tightened but not pulled out of Reinstall the head restraint or the retractor. headrest before the seating position is used. See “Head Restraint or Headrest Removal and Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Seats and Restraints 105 6. If the child restraint has a top may be removed. See your dealer tether, follow the child restraint for assistance with removal, and manufacturer's instructions store the removed head restraint in regarding the use of the top a secure place. When the child tether. See Lower Anchors and restraint is removed, reinstall the Tethers for Children (LATCH head restraint before the seating System) 0 89 for more position is used. For reinstallation information on using the top instructions, see “Head Restraint or tether anchors. Headrest Removal and 7. Before placing a child in the Reinstallation” under Lower Anchors and Tethers for Children (LATCH child restraint, make sure it is 0 securely held in place. To System) 89. check, grasp the child restraint 5. To tighten the belt, push down Securing Child Restraints on the child restraint, pull the at the seat belt path and shoulder portion of the belt to attempt to move it side to side (In the Center Front Seat) tighten the lap portion of the and back and forth. When the child restraint is properly belt, and feed the shoulder belt { Warning back into the retractor. When installed, there should be no installing a forward-facing child more than 2.5 cm (1 in) of A child in a child restraint in the restraint, it may be helpful to movement. center front seat can be badly use your knee to push down on To remove the child restraint, injured or killed by the frontal the child restraint as you unbuckle the vehicle seat belt and airbags if they inflate. Never tighten the belt. let it return to the stowed position. secure a child restraint in the Try to pull the belt out of the If the top tether is attached to a top center front seat. It is always retractor to make sure the tether anchor, disconnect it. better to secure a child restraint in retractor is locked. If the For outboard rear seating positions, a rear seat. retractor is not locked, repeat if the child restraint cannot be Steps 4 and 5. installed properly with the head Do not use child restraints in the restraint in place, the head restraint center front seat position. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
106 Seats and Restraints Securing Child Restraints Warning (Continued) (With the Seat Belt in the { Warning Front Passenger Seat) A child in a rear-facing child forward-facing child restraint in restraint can be seriously injured the front outboard passenger This vehicle has airbags. A rear or killed if the front outboard seat, always move the seat as far seat is a safer place to secure a passenger frontal airbag inflates. back as it will go. It is better to forward-facing child restraint. See This is because the back of the secure the child restraint in a Where to Put the Restraint 0 88. rear-facing child restraint would rear seat. In addition, the vehicle has a be very close to the inflating passenger sensing system which is See Passenger Sensing System airbag. A child in a forward-facing 0 75 for additional information. designed to turn off the front child restraint can be seriously outboard passenger frontal airbag injured or killed if the front under certain conditions. See outboard passenger frontal airbag If the vehicle does not have a rear Passenger Sensing System 0 75 inflates and the passenger seat is seat that will accommodate a and in a forward position. rear-facing child restraint, a Passenger Airbag Status Indicator rear-facing child restraint should not 0 133 for more information, Even if the passenger sensing be installed in the vehicle, even if including important safety system has turned off the front the airbag is off. information. outboard passenger frontal If the child restraint uses a top Never put a rear-facing child airbag, no system is fail-safe. No tether, see Lower Anchors and restraint in the front. This is because one can guarantee that an airbag Tethers for Children (LATCH the risk to the rear-facing child is so will not deploy under some System) 0 89 for top tether anchor great, if the airbag deploys. unusual circumstance, even locations. though it is turned off. Do not secure a child seat in a Secure rear-facing child restraints position without a top tether anchor in a rear seat, even if the airbag if a national or local law requires is off. If you secure a that the top tether be anchored, or if (Continued) Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Seats and Restraints 107 the instructions that come with the 2. Put the child restraint on child restraint say that the top tether the seat. must be anchored. 3. Pick up the latch plate, and run In Canada, the law requires that the lap and shoulder portions forward-facing child restraints have of the vehicle seat belt through a top tether, and that the tether be or around the child restraint. attached. The child restraint instructions When using the lap-shoulder belt to will show you how. secure the child restraint in this position, follow the instructions that came with the child restraint and the following instructions: 4. Push the latch plate into the 1. Move the seat as far back as it buckle until it clicks. will go before securing the forward-facing child restraint. Position the release button on Move the seat upward or the the buckle, away from the child seatback to an upright position, restraint, so that the seat belt if needed, to get a tight could be quickly unbuckled if installation of the child necessary. restraint. When the passenger sensing Tilt the latch plate to adjust the system has turned off the front belt if needed. outboard passenger frontal airbag, the OFF indicator on the passenger airbag status indicator should light and stay lit when you start the vehicle. See Passenger Airbag Status Indicator 0 133. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
108 Seats and Restraints 7. If the vehicle does not have a rear seat and the child restraint manufacturer recommends using a top tether anchor, attach the top tether to the top tether anchor. Refer to the instructions that came with the child restraint and to Lower Anchors and Tethers for Children (LATCH System) 0 89. 8. Before placing a child in the child restraint, make sure it is 5. Pull the shoulder belt all the 6. To tighten the belt, push down securely held in place. To way out of the retractor to set on the child restraint, pull the check, grasp the child restraint the lock. When the retractor shoulder portion of the belt to at the seat belt path and lock is set, the belt can be tighten the lap portion of the attempt to move it side to side tightened but not pulled out of belt, and feed the shoulder belt and back and forth. When the the retractor. back into the retractor. When child restraint is properly installing a forward-facing child installed, there should be no restraint, it may be helpful to more than 2.5 cm (1 in) of use your knee to push down on movement. the child restraint as you If the airbag is off, the OFF indicator tighten the belt. in the passenger airbag status Try to pull the belt out of the indicator will come on and stay on retractor to make sure the when the vehicle is started. retractor is locked. If the retractor is not locked, repeat Steps 5 and 6. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Seats and Restraints 109 If a child restraint has been installed and the ON indicator is lit, see “If the On Indicator Is Lit for a Child Restraint” under Passenger Sensing System 0 75. To remove the child restraint, unbuckle the vehicle seat belt and let it return to the stowed position. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
110 Storage Storage To access the lower glove box, Storage unlock with the key and pull down Compartments on the handle. Storage Compartments Storage Compartments ...... 110 { Warning Cupholders Glove Box ...... 110 Front Cupholders ...... 110 Do not store heavy or sharp Underseat Storage ...... 111 objects in storage compartments. There may be cupholders on the Rear Storage ...... 111 In a crash, these objects may center front seat console armrest. cause the cover to open and Center Console Storage ...... 111 Rear Floor Console Storage ...... 112 could result in injury. Additional Storage Features Cargo Tie-Downs ...... 113 Glove Box
If equipped, pull the rear seat armrest down to access the cupholders. To access the upper glove box, pull up on the handle. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Storage 111 Underseat Storage Rear Storage Center Console Storage
Bench Seat There may be storage under the There may be storage in the rear Pull the strap on the side of the rear passenger seat. Lift up on the seat. Pull the tab to access. center seatback to access the seat bench to access. Push the seat Push the storage door to close. The storage area and cupholders. Do bench toward the floor to close. storage door must be closed before not use the center seatback as a installing child restraints. seating position when the seatback is folded down. To raise the seatback, push the seatback rearward until it locks in the upright position. Push and pull on the seatback to make sure it is locked. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
112 Storage Floor Console Storage
Bench Seat Bucket Seat If equipped with storage, press the Press the latch and lift to open. latch and lift to open. If equipped with front center seat storage, unlock with the ignition key, press the latch, and lift to open. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Storage 113 Additional Storage Any of the 12 locations inside the truck bed can be used. The Caution Features maximum load per corner is 227 kg (500 lb). The truck bed walls will collapse if the tie-downs are overloaded. Cargo Tie-Downs Accessory Tie-Downs
Additional Accessory Tie-Down This vehicle is equipped with 12 Points To install: fixed cargo tie-downs. Any of the nine holes inside the 1. Insert a tie-down loop Caution truck bed can be used for tie-downs. assembly until it is flush with The maximum load is 113 kg the truck bed wall. The truck bed walls will collapse if (250 lb) per tie-down. 2. Turn the tie-down loop the tie-downs are overloaded. clockwise to tighten. The tie-down will be hard to turn until the toggle moves past the installation point on the toggle guide. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
114 Storage 3. Fasten the tie-down firmly by hand only. Do not use tools. To remove: 1. Remove the tie-down loop completely by turning counterclockwise while holding the backing plate against the truck bed wall. 2. Pull the backing plate away from the truck bed wall until a click is heard. This locks the toggle into position on the toggle guide. 3. Push the backing plate against the truck bed wall. This allows the toggle nut to spin. 4. Remove the backing plate, toggle guide, and toggle nut from the truck bed wall completely. 5. Reinstall the tie-down loop through the backing plate into the toggle nut for reuse. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Instruments and Controls 115 Voltmeter Gauge ...... 132 Electronic Stability Control Instruments and Seat Belt Reminders ...... 132 (ESC) Off Light ...... 141 Controls Airbag Readiness Light ...... 133 Engine Coolant Temperature Passenger Airbag Status Warning Light ...... 141 Indicator ...... 133 Driver Mode Control Light . . . . 142 Controls Charging System Light ...... 134 Tire Pressure Light ...... 142 Steering Wheel Adjustment . . . 116 Malfunction Indicator Lamp Engine Oil Pressure Light Steering Wheel Controls ...... 117 (Check Engine Light) ...... 135 (Uplevel Cluster) ...... 143 Heated Steering Wheel ...... 117 Brake System Warning Low Fuel Warning Light ...... 143 Horn ...... 117 Light ...... 137 Security Light ...... 143 Windshield Wiper/Washer . . . . 117 Electric Parking Brake High-Beam On Light ...... 143 Compass ...... 118 Light ...... 137 Front Fog Lamp Light ...... 144 Clock ...... 118 Service Electric Parking Brake Lamps On Reminder ...... 144 Power Outlets ...... 118 Light ...... 138 Cruise Control Light ...... 144 Wireless Charging ...... 121 Antilock Brake System (ABS) Door Ajar Light ...... 144 Warning Light ...... 138 Warning Lights, Gauges, and Four-Wheel-Drive Light ...... 138 Information Displays Indicators Tow/Haul Mode Light ...... 139 Driver Information Center (DIC) Warning Lights, Gauges, and Hill Descent Control Light . . . . 139 (Base Level) ...... 145 Indicators ...... 123 Lane Departure Warning Driver Information Center (DIC) Instrument Cluster ...... 124 (LDW) Light (2500/3500 (Midlevel and Uplevel) ...... 146 Speedometer ...... 128 Series) ...... 139 Head-Up Display (HUD) ...... 149 Odometer ...... 128 Lane Keep Assist (LKA) Light Vehicle Messages Trip Odometer ...... 129 (1500 Series) ...... 139 Vehicle Messages ...... 152 Tachometer ...... 129 Vehicle Ahead Indicator ...... 140 Engine Power Messages . . . . . 153 Fuel Gauge ...... 129 Pedestrian Ahead Indicator . . . 140 Vehicle Speed Messages . . . . . 153 Engine Oil Pressure Traction Off Light ...... 140 Gauge ...... 130 Traction Control System (TCS)/ Vehicle Personalization Engine Coolant Temperature Electronic Stability Control Vehicle Personalization ...... 153 Gauge ...... 131 Light ...... 140 Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
116 Instruments and Controls Universal Remote System Controls Tilt and Telescoping Wheel Universal Remote System . . . . 158 Universal Remote System Programming ...... 158 Steering Wheel Universal Remote System Adjustment Operation ...... 160
To adjust the tilt and telescoping steering wheel, if equipped: 1. Pull the lever down. To adjust the steering wheel: 2. Move the steering wheel up or down. 1. Pull the lever down. 3. Pull or push the steering wheel 2. Move the steering wheel up closer or away from you. or down. 4. Pull the lever up to lock the 3. Pull the lever up to lock the steering wheel in place. steering wheel in place. Do not adjust the steering wheel while driving. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Instruments and Controls 117 Steering Wheel Controls Remote Start Heated Steering The windshield wiper control is on Wheel the turn signal lever. The infotainment system can be operated by using the steering If equipped with remote start, the The windshield wipers are controlled wheel controls. See “Steering Wheel heated steering wheel will turn on by turning the band with N on it. automatically during a remote start Controls” in the infotainment With the ignition on or in ACC/ manual. along with the heated seats when it is cold outside. The heated steering ACCESSORY, turn the N band to Heated Steering Wheel wheel indicator light may not select the wiper speed. come on. HI : Use for fast wipes. See Heated and Ventilated Front LO : Use for slow wipes. Seats 0 58. 3 : Turn the band up for more Horn frequent intermittent wipes or down for less frequent intermittent wipes. To sound the horn, press a on the OFF : Use to turn the wipers off. steering wheel. 1x : For a single wipe, briefly turn Windshield Wiper/Washer the N band down. For several wipes, hold the band down. L : Press L on the windshield wiper control to spray windshield washer fluid and activate the wipers. ( : If equipped, press to turn it on or The wipers will continue until L is off. A light next to the button released or the maximum wash time displays when the feature is is reached. When L is released, turned on. additional wipes may occur The steering wheel takes about depending on how long the three minutes to start heating. windshield washer had been Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
118 Instruments and Controls activated. See Washer Fluid 0 350 System (GPS) antenna, Electronic for information on filling the Warning (Continued) Stability Control (ESC), and vehicle windshield washer fluid reservoir. speed information. windows. Reduced visibility from Clear snow and ice from the wiper snow and ice buildup could lead The compass system is designed to blades before using them. If frozen to a crash. operate for a certain number of to the windshield, carefully loosen or miles or degrees of turn before thaw them. Damaged blades should needing a signal from the GPS be replaced. See Wiper Blade Wipe Parking satellites. When the compass 0 Replacement 360. If the ignition is turned off while the display shows CAL, drive the Heavy snow or ice can overload the wipers are on LO, HI, or 3, they vehicle for a short distance in an open area where it can receive a wiper motor. will immediately stop. GPS signal. The compass system If the windshield wiper control is ON will automatically determine when a { Warning then moved to OFF before the driver GPS signal is restored and provide door is opened or within 10 minutes, a heading again. In freezing weather, do not use the wipers will restart and move to the washer until the windshield is the base of the windshield. Clock warmed. Otherwise the washer fluid can form ice on the If the ignition is turned off while the The time and date for the clock can wipers are performing wipes due to windshield, blocking your vision. be set using the infotainment windshield washing, the wipers system. See “Time/Date” in continue to run until they reach the “System” under “Settings” in the base of the windshield. infotainment manual. { Warning Compass Power Outlets Before driving the vehicle, always The vehicle may have a compass clear snow and ice from the hood, Accessory power outlets can be display on the Driver Information windshield, roof, and rear of the used to plug in electrical equipment, Center (DIC). The compass receives such as a cell phone or MP3 player. vehicle, including all lamps and its heading and other information (Continued) from the Global Positioning Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Instruments and Controls 119 When adding electrical equipment, { Warning be sure to follow the proper installation instructions included with Power is always supplied to the the equipment. See Add-On outlets. Do not leave electrical Electrical Equipment 0 318. equipment plugged in when the vehicle is not in use because the Caution vehicle could catch fire and cause injury or death. Hanging heavy equipment from the power outlet can cause damage not covered by the Caution vehicle warranty. The power Rear of Front Center Console outlets are designed for accessory power plugs only, such The vehicle has one accessory Leaving electrical equipment power outlet under the climate plugged in for an extended period as cell phone charge cords. control system and one accessory of time while the vehicle is off will power outlet on the rear of the drain the battery. Always unplug Power Outlet 110/120-Volt center console, if equipped, or on electrical equipment when not in Alternating Current the rear of the bench seat, use and do not plug in equipment if equipped. that exceeds the maximum If equipped, the vehicle has two alternating current power outlets. Lift the cover to access and replace 15 amp rating. when not in use. Certain power accessory plugs may not be compatible with the accessory power outlet and could overload vehicle or adapter fuses. If a problem is experienced, see your dealer. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
120 Instruments and Controls after 10 seconds, during which the indicator light on the switch will flash. An indicator light on the outlet illuminates when power is provided to the outlet and no system fault is detected. The outlets will not operate when the ignition is off, the DC/AC switch is not pressed, or the plug is not fully seated into the outlet. If equipment is connected using In Cab Power Outlet and DC/AC Truck Bed Power Outlet more than 400 watts or a system Switch When the ignition is on, power is fault is detected, a protection circuit supplied to the outlets after the shuts off the power supply and the DC/AC switch is pressed. A green indicator light turns off. indicator light on the DC/AC switch Do not use a power outlet with a indicates when the DC/AC operation missing or damaged cover. is active. One power outlet can be used with electrical equipment that The power outlet is not designed for uses a maximum of 400 watts. the following, and may not work If both outlets are being used, properly if they are plugged in: 400 watts will be shared between . Equipment with high initial peak the outlets. Ensure that all wattage, such as connected devices do not exceed compressor-driven refrigerators 400 watts. and electric power tools The power outlet can be turned off . Other equipment requiring an by pressing the DC/AC switch. The extremely stable power supply, power outlet can be turned back on such as Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Instruments and Controls 121 microcomputer-controlled The vehicle must be on, in ACC/ electric blankets and touch ACCESSORY, or Retained Warning (Continued) sensor lamps Accessory Power (RAP) must be smartphone and allow the object . Medical equipment active. The wireless charging feature may not correctly indicate to cool before removing it from charging when the vehicle is in RAP. the charging pad, to prevent Wireless Charging See Retained Accessory Power burns. The vehicle may have wireless (RAP) 0 213. charging on the center console in The operating temperature is −20 °C front of the cupholders. The system (−4 °F) to 60 °C (140 °F) for the operates at 145 kHz and wirelessly charging system and 0 °C (32 °F) to charges one Qi compatible 35 °C (95 °F) for the smartphone. smartphone. The power output of the system is capable of charging at a rate up to 3 amp (19.5 W) as { Warning requested by the compatible Remove all objects from the smartphone. See Radio Frequency charging pad before charging Statement 0 468. your compatible smartphone. Objects, such as coins, keys, { Warning rings, paper clips, or cards, between the smartphone and Wireless charging can affect the To charge a compatible smartphone: operation of an implanted charging pad will become very pacemaker or other medical hot. On the rare occasion that the 1. Remove all objects from the devices. If you have one, it is charging system does not detect charging pad. The system may recommended to consult with an object, and the object gets not charge if there are any objects between the your doctor before using the wedged between the smartphone smartphone and charging pad. wireless charging system. and charger, remove the (Continued) Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
122 Instruments and Controls 2. Place the smartphone face up 4. If } turns yellow, ensure that referred license terms, warranty on the @ symbol on the the charging pad is clear of any disclaimers and copyright notices charging pad. objects and that the are available for download. LG smartphone is capable of Electronics will also provide open To maximize the charge rate, source code to you on CD-ROM for ensure the smartphone is fully wireless charging before re-positioning it. If } does not a charge covering the cost of seated and centered in the performing such distribution (such holder with nothing under it. illuminate, the smartphone may need to re-positioned. as the cost of media, shipping, and A thick smartphone case may handling) upon email request to prevent the wireless charger The smartphone may become [email protected]. This offer is from working, or may reduce warm during charging. This is valid for three (3) years from the the charging performance. See normal. In warmer date on which you purchased the your dealer for additional temperatures, the speed of product. information. charging may be reduced. Freescale-WCT library 3. A green } will appear on the Software Acknowledgements Copyright (c) 2012-2014 Freescale V on the infotainment display. Certain Wireless Charging Module Semiconductor, Inc.. All rights This indicates that the product from LG Electronics, Inc. reserved. smartphone is properly ("LGE") contains the open source positioned and charging. If a software detailed below. Refer to 1. Redistributions of source code smartphone is placed on the the indicated open source licenses must retain the above copyright charging pad and } does not (as are included following this notice, this list of conditions display, remove the notice) for the terms and conditions and the following disclaimer. smartphone from the pad, turn of their use. 2. Redistributions in binary form it 180 degrees, and wait must reproduce the above three seconds before placing/ OSS Notice Information copyright notice, this list of aligning the smartphone on the To obtain the source code that is conditions and the following pad again. contained in this product, please disclaimer in the visit http://opensource.lge.com. In addition to the source code, all Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Instruments and Controls 123 documentation and/or other INCIDENTAL, SPECIAL, Warning Lights, materials provided with the EXEMPLARY, OR distribution. CONSEQUENTIAL DAMAGES Gauges, and 3. Neither the name of the (INCLUDING, BUT NOT LIMITED Indicators copyright holder nor the names TO, PROCUREMENT OF of its contributors may be used SUBSTITUTE GOODS OR Warning lights and gauges can to endorse or promote products SERVICES; LOSS OF USE, DATA, signal that something is wrong derived from this software OR PROFITS; OR BUSINESS before it becomes serious enough without specific prior written INTERRUPTION) HOWEVER to cause an expensive repair or permission. CAUSED AND ON ANY THEORY replacement. Paying attention to the OF LIABILITY, WHETHER IN warning lights and gauges could THIS SOFTWARE IS PROVIDED CONTRACT, STRICT LIABILITY, prevent injury. BY THE COPYRIGHT HOLDERS OR TORT (INCLUDING Some warning lights come on briefly AND CONTRIBUTORS "AS IS" NEGLIGENCE OR OTHERWISE) when the engine is started to AND ANY EXPRESS OR IMPLIED ARISING IN ANY WAY OUT OF indicate they are working. When WARRANTIES, INCLUDING, BUT THE USE OF THIS SOFTWARE, one of the warning lights comes on NOT LIMITED TO, THE IMPLIED EVEN IF ADVISED OF THE and stays on while driving, or when WARRANTIES OF POSSIBILITY OF SUCH DAMAGE. MERCHANTABILITY AND FITNESS one of the gauges shows there may FOR A PARTICULAR PURPOSE be a problem, check the section that ARE DISCLAIMED. IN NO EVENT explains what to do. Waiting to do SHALL THE COPYRIGHT HOLDER repairs can be costly and even OR CONTRIBUTORS BE LIABLE dangerous. FOR ANY DIRECT, INDIRECT, Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
124 Instruments and Controls Instrument Cluster
1500 Series Base Cluster English Shown, 2500/3500 Series and Metric Similar Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Instruments and Controls 125
Midlevel Cluster English Shown, Metric Similar Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
126 Instruments and Controls
1500 Series Uplevel Cluster English Standard Shown, 2500/3500 Series and Metric Similar Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Instruments and Controls 127 Cluster Menu (Midlevel and . Home Fuel Range : Displays the Uplevel) . Info App. This is where the approximate distance the vehicle can be driven without refueling. The There is an interactive display area selected Driver Information Center (DIC) displays can be fuel range estimate is based on an in the center of the instrument average of the vehicle s fuel viewed. See “Driver Information ’ cluster. economy over recent driving history Center (DIC) (Uplevel)” in the Index. and the amount of fuel remaining in the fuel tank. Fuel range cannot be . Audio reset. . Navigation Audio . Phone In the Audio menu, use the . Options thumbwheel to scroll through options, browse for music, select Home from favorites, or change the audio Information displayed here can be source. In the main view, scroll to customized from the Options menu. change the station or go to the next or previous track. Speedometer : Displays how fast the vehicle is moving in either Navigation Use the right steering wheel control kilometers per hour (km/h) or miles In the Navigation menu, if there is to open and scroll through the per hour (mph). different items and displays. no active route, a compass will be Speed Sign : Shows sign displayed. If there is an active route, Press S or T to access the cluster information, which comes from a press the thumbwheel to cancel or applications. Use the thumbwheel to roadway database in the onboard resume route guidance, mute or scroll through the list of available navigation, if equipped. unmute voice guidance, or access features. Press the thumbwheel to Time : Displays the current time. Recents or Favorites. select. Not all applications will be available on all vehicles. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
128 Instruments and Controls Phone Units : Press the thumbwheel while thumbwheel on the main view to set In the Phone menu, if there is no Units is displayed to enter the Units the speed value. Scroll to adjust the active phone call, view recent calls, menu. Choose US or metric units by value. Press the thumbwheel to set scroll through contacts, select from pressing the thumbwheel while the the speed. Once the speed is set, the favorites, or change the phone desired item is highlighted. this feature can be turned off by source. If there is an active call, A selected mark will be displayed pressing the thumbwheel while mute the phone or switch to handset next to the selected item. viewing this page. If the selected operation. Info Page Options : Press the speed limit is exceeded, a pop-up thumbwheel while Info Page warning is displayed with a chime. Options Options is displayed to enter and Software Information : Press the Use the thumbwheel to scroll select the items to be displayed in thumbwheel while Software through items in the Options menu. the Info app. A selected mark will be Information is highlighted to display Head-up Display (HUD) : displayed next to the selected item. open source software information. If equipped, this feature allows for Home : Press the thumbwheel to adjusting the angle of the HUD select the available elements to Speedometer image and changing or turning off display. Not all elements will be The speedometer shows the the Speed Limit Sign. available on all vehicles: vehicle's speed in either kilometers HUD Rotation: Press the Speedometer, Speed Sign, Time, per hour (km/h) or miles per thumbwheel while Adjust Rotation is and Fuel Range. hour (mph). highlighted to enter Adjust Mode. Display (Uplevel) : Press the Scroll to adjust the angle of the thumbwheel to enter the Display Odometer HUD display. Press the thumbwheel menu. Select to turn on or off the The odometer shows how far the to confirm and save the setting. This compass or speed sign. vehicle has been driven, in either feature may only be available in Speed Warning : The Speed kilometers or miles. P (Park). Warning display allows the driver to Speed Limit Style: Press the set a speed that they do not want to thumbwheel while Speed Limit Style exceed. To set the Speed Warning, is highlighted to change the speed press the thumbwheel when Speed sign style or to turn it off. Warning is displayed, or press the Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Instruments and Controls 129 Trip Odometer When the engine is on, the tachometer will indicate the engine’s The trip odometer shows how far revolutions per minute (rpm). The the vehicle has been driven since tachometer may vary by several the trip odometer was last reset. hundred rpm’s, during Auto Stop The trip odometer is accessed and mode, when the engine is shutting reset through the Driver Information off and restarting. Center (DIC). See Driver Information Center (DIC) (Base Fuel Gauge Level) 0 145 or Driver Information Center (DIC) (Midlevel and Uplevel) 0 146. Uplevel English Fuel Gauge Tachometer Shown, Base Level and Midlevel The tachometer displays the engine Fuel Gauge Similar speed in revolutions per When the ignition is on, the fuel minute (rpm). gauge indicates about how much For vehicles with the Stop/Start fuel is left in the tank. system, when the ignition is on, the There is an arrow near the fuel tachometer indicates the vehicle gauge pointing to the side of the status. When pointing to AUTO vehicle the fuel door is on. STOP, the engine is off but the Uplevel Metric Fuel Gauge Shown, vehicle is on and can move. The Base Level and Midlevel Fuel When the indicator nears empty, the engine could auto start at any time. Gauge Similar low fuel light comes on. There still is When the indicator points to OFF, a little fuel left, but the vehicle the vehicle is off. should be refueled soon. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
130 Instruments and Controls Here are four things that some Engine Oil Pressure owners ask about. None of these show a problem with the fuel gauge: Gauge . At the service station, the fuel pump shuts off before the gauge reads full. . It takes a little more or less fuel to fill up than the gauge indicated. For example, the gauge may have indicated the tank was half full, but it actually took a little more or less than half the tank's capacity to fill Uplevel English Shown, Base the tank. Level and Midlevel Similar The engine oil pressure gauge . The gauge moves a little while Uplevel Metric Shown, Base Level turning a corner or speeding up. shows the engine oil pressure and Midlevel Similar in kPa (kilopascals) or psi (pounds . The gauge takes a few seconds per square inch) when the engine is to stabilize after the ignition is running. turned on, and goes back to empty when the ignition is Oil pressure can vary with engine turned off. speed, outside temperature, coolant temperature, and oil viscosity. On some models, the oil pump will vary engine oil pressure according to engine needs. Oil pressure may change quickly as the engine speed or load varies. This is normal. If the oil pressure warning light or Driver Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Instruments and Controls 131 Information Center (DIC) message Engine Coolant indicates oil pressure outside the normal operating range, check the Temperature Gauge vehicle's oil as soon as possible. See Engine Oil 0 335.
Caution
Lack of proper engine oil maintenance can damage the engine. Driving with the engine oil low can also damage the engine. The repairs would not be covered Uplevel English Shown, Base by the vehicle warranty. Check Level and Midlevel Similar the oil level as soon as possible. This gauge measures the Uplevel Metric Shown, Base Level Add oil if required, but if the oil temperature of the vehicle's engine and Midlevel Similar level is within the operating range coolant. and the oil pressure is still low, While driving under normal have the vehicle serviced. Always operating conditions, if the needle follow the maintenance schedule moves into the red warning area, for changing engine oil. the engine is too hot. Pull off the road, stop the vehicle, and turn off If the vehicle has a diesel engine, the engine as soon as possible. see the Duramax diesel supplement. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
132 Instruments and Controls Voltmeter Gauge The voltmeter gauge may also read Seat Belt Reminders lower when in fuel economy mode. This is normal. Driver Seat Belt Reminder Readings outside the normal Light operating range can also occur There is a driver seat belt reminder when a large number of electrical light on the instrument cluster. accessories are operating in the vehicle and the engine is left idling for an extended period. This condition is normal since the charging system is not able to provide full power at engine idle. As engine speeds are increased, this condition should correct itself as Uplevel Shown, Base Level and higher engine speeds allow the When the vehicle is started, this Midlevel Similar charging system to create maximum light flashes and a chime may come power. on to remind the driver to fasten When the ignition is on, this gauge their seat belt. Then the light stays indicates the battery voltage. The vehicle can only be driven for a on solid until the belt is buckled. When the engine is running, this short time with the readings outside This cycle may continue several gauge shows the condition of the the normal operating range. If the times if the driver remains or charging system. The gauge can vehicle must be driven, turn off all becomes unbuckled while the transition from a higher to lower or a accessories, such as the radio and vehicle is moving. air conditioner. lower to higher reading. This is If the driver seat belt is buckled, normal. If the vehicle is operating Readings outside the normal neither the light nor the chime outside the normal operating range, operating range indicate a possible comes on. the charging system light comes on. problem in the electrical system. See Charging System Light 0 134. Have the vehicle serviced as soon as possible. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Instruments and Controls 133 Passenger Seat Belt Reminder The front passenger seat belt The airbag readiness light comes on Light reminder light and chime may turn for several seconds when the on if an object is put on the seat vehicle is started. If the light does There may be a passenger seat belt such as a briefcase, handbag, not come on then, have it fixed reminder light near the passenger grocery bag, laptop, or other immediately. airbag status indicator. See electronic device. To turn off the 0 Passenger Sensing System 75. reminder light and/or chime, remove the object from the seat or buckle { Warning the seat belt. If the airbag readiness light stays on after the vehicle is started or Airbag Readiness Light comes on while driving, it means This light shows if there is an the airbag system might not be electrical problem with the airbag working properly. The airbags in system. The system check includes the vehicle might not inflate in a For vehicles equipped with the crash, or they could even inflate passenger seat belt reminder light, the airbag sensor(s), the passenger without a crash. To help avoid when the vehicle is started this light sensing system, the pretensioners, injury, have the vehicle serviced flashes and a chime may come on the airbag modules, the wiring, and to remind passengers to fasten their the crash sensing and diagnostic right away. seat belt. Then the light stays on module. For more information on the airbag system, see Airbag System solid until the belt is buckled. This If there is a problem with the airbag 0 69. cycle continues several times if the system, a Driver Information Center passenger remains or becomes (DIC) message may also come on. unbuckled while the vehicle is moving. Passenger Airbag Status If the passenger seat belt is Indicator buckled, neither the chime nor the light comes on. The vehicle has a passenger sensing system. See Passenger Sensing System 0 75 for important Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
134 Instruments and Controls safety information. The overhead If the word ON or the on symbol is console has a passenger airbag lit on the passenger airbag status Warning (Continued) status indicator. indicator, it means that the front outboard passenger frontal airbag is away. See Airbag Readiness 0 allowed to inflate. Light 133 for more information, including important safety If the word OFF or the off symbol is information. lit on the passenger airbag status indicator, it means that the passenger sensing system has Charging System Light United States turned off the front outboard passenger frontal airbag. If, after several seconds, both status indicator lights remain on, or if there are no lights at all, there may be a problem with the lights or the passenger sensing system. See your dealer for service. The charging system light comes on Canada briefly when the ignition is turned When the vehicle is started, the { Warning on, but the engine is not running, as passenger airbag status indicator a check to show the light is working. will light ON and OFF, or the If the airbag readiness light ever It should go out when the engine is symbols for on and off, for several comes on and stays on, it means started. seconds as a system check. Then, that something may be wrong If the light stays on, or comes on after several more seconds, the with the airbag system. To help while driving, there may be a status indicator will light either ON avoid injury to yourself or others, problem with the electrical charging or OFF, or either the on or off have the vehicle serviced right system. Have it checked by your symbol, to let you know the status of (Continued) dealer. Driving while this light is on the front outboard passenger frontal could drain the battery. airbag. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Instruments and Controls 135 When this light comes on, or is flashing, the Driver Information Caution Center (DIC) also displays a message. Modifications to the engine, transmission, exhaust, intake, If a short distance must be driven or fuel system, or the use of with the light on, be sure to turn off replacement tires that do not Malfunctions are often indicated by all accessories, such as the radio meet the original tire and air conditioner. the system before any problem is noticeable. Being aware of the light specifications, can cause this light Malfunction Indicator and seeking service promptly when to come on. This could lead to it comes on may prevent damage. costly repairs not covered by the Lamp (Check Engine vehicle warranty. This could also Light) Caution affect the vehicle’s ability to pass an Emissions Inspection/ This light is part of the vehicle s ’ Maintenance test. See emission control on-board If the vehicle is driven continually diagnostic system. If this light is on with this light on, the emission Accessories and Modifications 0 while the engine is running, a control system may not work as 325. malfunction has been detected and well, the fuel economy may be the vehicle may require service. The lower, and the vehicle may not If the light is flashing : A light should come on to show that it run smoothly. This could lead to malfunction has been detected that is working when the ignition is on costly repairs that might not be could damage the emission control and the engine is not running. See covered by the vehicle warranty. system and increase vehicle Ignition Positions (Keyless Access) emissions. Diagnosis and service 0 205 or may be required. Ignition Positions (Key Access) 0 207. To help prevent damage, reduce vehicle speed and avoid hard accelerations and uphill grades. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
136 Instruments and Controls If towing a trailer, reduce the A few driving trips with the amount of cargo being hauled as adapter removed may turn off soon as possible. the light. If the light continues to flash, find a . Poor fuel quality can cause safe place to park. Turn the vehicle inefficient engine operation and off and wait at least 10 seconds poor driveability, which may go before restarting the engine. If the away once the engine is warmed The DLC is under the instrument light is still flashing, follow the up. If this occurs, change the panel to the left of the steering previous guidelines and see your fuel brand. It may require at wheel. Connecting devices that are dealer for service as soon as least one full tank of the proper not used to perform an Emissions possible. fuel to turn the light off. See Inspection/Maintenance test or to Recommended Fuel (Except service the vehicle may affect If the light is on steady : A 0 malfunction has been detected. 6.2L V8 Engine) 276 or vehicle operation. See Add-On Recommended Fuel (6.2L Electrical Equipment 0 318. See Diagnosis and service may be 0 required. V8 Engine) 277. your dealer if assistance is needed. Check the following: If the light remains on, see your The vehicle may not pass dealer. inspection if: . If fuel has been added to the vehicle using the capless funnel Emissions Inspection and . The light is on when the engine adapter, make sure that it has Maintenance Programs is running. been removed. See “Filling the If the vehicle requires an Emissions . The light does not come on Tank with a Portable Gas Can” Inspection/Maintenance test, the when the ignition is on while the under Filling the Tank (Pickup test equipment will likely connect to engine is off. Model) 0 279 or the vehicle's Data Link . Critical emission control systems Filling the Tank (Chassis Cab Connector (DLC). Model) 0 281. The diagnostic have not been completely system can detect if the adapter diagnosed. If this happens, the has been left installed in the vehicle would not be ready for vehicle, allowing fuel to inspection and might require evaporate into the atmosphere. several days of routine driving Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Instruments and Controls 137 before the system is ready for If the light comes on while driving, Electric Parking Brake inspection. This can happen if pull off the road and stop carefully. the 12-volt battery has recently If equipped with electric brake Light been replaced or run down, or if boost, vehicle speed may be limited the vehicle has been recently when the brake system warning serviced. light comes on. The brake pedal See your dealer if the vehicle will might be harder to push, or the not pass or cannot be made ready brake pedal may go closer to the for the test. floor. It could take longer to stop. If the light is still on, have the Metric English vehicle towed for service. See Brake System Warning Towing the Vehicle 0 419. This light comes on when the Light parking brake is applied. If the light continues flashing after the parking { Warning brake is released, or while driving, there is a problem with the Electric The brake system might not be Parking Brake system. A message working properly if the brake may also display in the Driver system warning light is on. Information Center (DIC). Driving with the brake system Metric English warning light on can lead to a If the light does not come on, crash. If the light is still on after or remains flashing, see your dealer. This light should come on briefly the vehicle has been pulled off when the vehicle is turned on. If it does not come on then, have it fixed the road and carefully stopped, so it will be ready to warn you if have the vehicle towed for there is a problem. service. If the light comes on and stays on at start up, there is a brake problem. Have the brake system inspected right away. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
138 Instruments and Controls Service Electric Parking Antilock Brake System If both the ABS warning light and the brake system warning light are Brake Light (ABS) Warning Light on, ABS is not functioning and there is a problem with the regular brakes. See your dealer for service. See Brake System Warning Light 0 137. Four-Wheel-Drive Light This light should come on briefly This warning light should come on when starting the vehicle. If it does briefly when the vehicle is turned not come on, have it fixed so it will on. If the light does not come on, be ready to warn if there is a have it fixed so it will be ready to problem. warn if there is a problem. If this light stays on, take the vehicle If the light comes on while driving, to your dealer as soon as possible. safely stop as soon as it is possible Auto Mode Shown, Other Modes See the information for the Electric and turn off the vehicle. Then turn Similar Parking Brake under Electric on the vehicle again to reset the If equipped, the four-wheel-drive Parking Brake 0 229. A message system. light displays what mode the vehicle may also display in the Driver If the ABS warning light stays on, is in. The light will show each mode: Information Center (DIC). or comes on again while driving, the 2WD, 4HI, AUTO (all transfer vehicle needs service. A chime may cases); 4LOW and N (two-speed also sound when the light stays on. transfer case only). If the ABS warning light is the only The light will flash when a shift is in light on, the vehicle has regular progress. Once the shift is complete brakes, but ABS is not functioning. the light will be steady. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Instruments and Controls 139 If the light turns amber, there may If equipped, the Hill Descent Control Lane Keep Assist (LKA) be a malfunction with the light comes on when the system is four-wheel-drive system. See your ready for use. When the light Light (1500 Series) dealer. flashes, the system is active. See Four-Wheel Drive 0 223. See Hill Descent Control (HDC) 0 233. Tow/Haul Mode Light Lane Departure Warning (LDW) Light (2500/3500 Series) After the vehicle is started, this light turns off and stays off if LKA has not been turned on or is unavailable. If equipped, this light is white if LKA is turned on, but not ready to assist. For vehicles with the Tow/Haul This light is green if LKA is turned Mode feature, this light comes on on and is ready to assist. when the Tow/Haul Mode has been activated. LKA may assist by gently turning This light is green if LDW is on and 0 the steering wheel if the vehicle See Tow/Haul Mode 223. ready to operate. approaches a detected lane This light changes to amber and marking. The LKA light is amber Hill Descent Control Light flashes to indicate that the lane when assisting. marking has been crossed without This light flashes amber as a Lane using a turn signal in that direction. Departure Warning (LDW) alert, to See Lane Departure Warning (LDW) indicate that the lane marking has (2500/3500 Series) 0 272. been crossed. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
140 Instruments and Controls LKA will not assist or alert if the turn Pedestrian Ahead dealer. If the system is working signal is active in the direction of normally, the indicator light then lane departure, or if LKA detects Indicator turns off. that you are accelerating, braking, The traction off light comes on when or actively steering. the Traction Control System (TCS) See Lane Keep Assist (LKA) (1500 has been turned off by pressing and Series) 0 274. releasing the TCS/ESC button. This light and the Electronic Stability Vehicle Ahead Indicator Control (ESC) OFF light come on If equipped, this indicator will when ESC is turned off. display amber when a nearby If the TCS is off, wheel spin is not pedestrian is detected in front of the limited. Adjust driving accordingly. vehicle. See Traction Control/Electronic See Front Pedestrian Braking (FPB) Stability Control 0 231. System (1500 Series) 0 268. Traction Control System If equipped, this indicator will Traction Off Light display green when a vehicle is (TCS)/Electronic Stability detected ahead and amber when Control Light you are following a vehicle ahead much too closely. See Forward Collision Alert (FCA) System 0 264.
This light comes on briefly while starting the engine. If it does not, have the vehicle serviced by your Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Instruments and Controls 141 If equipped, the Electronic Stability This light will flash when Trailer Engine Coolant Control (ESC) or TCS indicator/ Sway Control is active. See Trailer warning light comes on briefly when Sway Control (TSC) 0 304. Temperature Warning the engine is started. Light If the light does not come on, have Electronic Stability the vehicle serviced by your dealer. Control (ESC) Off Light If the system is working normally, the indicator light turns off. If the light is on and not flashing, the TCS, and potentially the ESC system have been disabled. This light comes on briefly while If the indicator/warning light is on starting the vehicle. and flashing, the TCS and/or the ESC system is actively working. This light comes on briefly while If it does not, have the vehicle starting the engine. If it does not, serviced by your dealer. If the See Traction Control/Electronic have the vehicle serviced by your system is working normally the 0 Stability Control 231. dealer. indicator light goes off. Trailer Sway Control Light This light comes on when the ESC (Uplevel Cluster) system is turned off. If ESC is off, Caution the Traction Control System (TCS) is also off. The engine coolant temperature warning light indicates that the If the ESC and TCS are off, the vehicle has overheated. Driving system does not assist in controlling with this light on can damage the the vehicle. Turn on the TCS and engine and it may not be covered the ESC systems and the warning by the vehicle warranty. See light turns off. Engine Overheating 0 347. See Traction Control/Electronic Stability Control 0 231. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
142 Instruments and Controls The engine coolant temperature For vehicles with the Tire Pressure warning light comes on when the Monitor System (TPMS), this light engine has overheated. comes on briefly when the engine is If this happens, pull over and turn started. It provides information off the engine as soon as possible. about tire pressures and the TPMS. See Engine Overheating 0 347. When the Light Is On Steady This light comes on when Terrain Mode is selected (1500 Series). This indicates that one or more of Driver Mode Control Light the tires are significantly underinflated. A Driver Information Center (DIC) tire pressure message may also display. Stop as soon as possible, and inflate the tires to the pressure value shown on the Tire and This light comes on when Off-Road Loading Information label. See Tire This light comes on when Sport Pressure 0 383. Mode is selected (1500 Series). Mode is selected. When the Light Flashes First and Tire Pressure Light Then Is On Steady If the light flashes for about a minute and then stays on, there may be a problem with the TPMS. If the problem is not corrected, the light will come on at every ignition cycle. This light comes on when Snow/Ice See Tire Pressure Monitor Mode is selected. Operation 0 386. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Instruments and Controls 143 Engine Oil Pressure Light This light should come on briefly as Security Light the engine is started. If it does not (Uplevel Cluster) come on, have the vehicle serviced by your dealer. Caution If the light comes on and stays on, it Lack of proper engine oil means that oil is not flowing through maintenance can damage the the engine properly. The vehicle could be low on oil and might have engine. Driving with the engine oil some other system problem. See low can also damage the engine. The security light should come on your dealer. The repairs would not be covered briefly as the engine is started. If it does not come on, have the vehicle by the vehicle warranty. Check Low Fuel Warning Light the oil level as soon as possible. serviced by your dealer. If the system is working normally, the Add oil if required, but if the oil indicator light turns off. level is within the operating range and the oil pressure is still low, If the light stays on and the engine have the vehicle serviced. Always does not start, there could be a follow the maintenance schedule problem with the theft-deterrent for changing engine oil. system. See Immobilizer Operation 0 35. This light is near the fuel gauge and comes on briefly when the ignition is High-Beam On Light turned on as a check to show it is working. It also comes on when the fuel tank is low on fuel. The light turns off when fuel is added. If it does not, have the vehicle serviced. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
144 Instruments and Controls This light comes on when the The light goes out when the fog For vehicles with cruise control, the high-beam headlamps are in use. lamps are turned off. See Fog cruise control light is white when the See Headlamp High/Low-Beam Lamps 0 167. cruise control is on and ready, and Changer 0 164. turns green when the cruise control is set and active. IntelliBeam Light Lamps On Reminder The light turns off when the cruise control is turned off. See Cruise Control 0 239. Door Ajar Light
This light comes on when the This light comes on when the IntelliBeam system, if equipped, is exterior lamps are in use, except enabled. See Exterior Lamp when only the Daytime Running Controls 0 162. Lamps (DRL) are active. See Exterior Lamp Controls 0 162. Front Fog Lamp Light This light comes on when a door is Cruise Control Light open or not securely latched. Before driving, check that all doors are properly closed.
For vehicles with fog lamps, this light comes on when the fog lamps are on. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Instruments and Controls 145 Information Displays . Air Filter Life recent driving history and the . Brake Pad Life amount of fuel remaining in the fuel tank. Fuel range cannot be reset. Driver Information Center Digital Speedometer Tire Pressure (DIC) (Base Level) The speedometer shows how fast Turn the trip odometer reset stem The DIC displays are shown in the the vehicle is moving in either until a vehicle with the approximate center of the instrument cluster. The kilometers per hour (km/h) or miles pressures of all four tires displays. displays show the status of many per hour (mph). The speedometer Tire pressure is displayed in either vehicle systems. The trip odometer cannot be reset. kilopascal (kPa) or in pounds per reset stem in the instrument cluster Trip 1 or 2 and Average Fuel square inch (psi). is used to access the DIC menu Economy items. See Tire Pressure Monitor System Turn the trip odometer reset stem 0 385 and If the vehicle has a diesel engine, until TRIP 1 or TRIP 2 displays. The Tire Pressure Monitor Operation see the Duramax diesel supplement current distance traveled, in either 0 386. for more information. kilometers (km) or miles (mi), since Remaining Oil Life DIC Menu Items the last reset for the trip odometer is shown, as well as the average fuel Turn the trip odometer reset stem Turn the trip odometer reset stem to economy. The trip odometer and the until REMAINING OIL LIFE scroll through the following menu average fuel economy can be reset displays. An estimate of the oil's items: by pressing and holding the trip remaining useful life is shown. . Digital Speedometer odometer reset stem. REMAINING OIL LIFE 99% means 99% of the current oil life remains. . Trip 1/2 Fuel Range When the remaining oil life is low, . Fuel Range This display shows the approximate the CHANGE ENGINE OIL SOON . Tire Pressure distance the vehicle can be driven message will appear on the display. without refueling. The fuel range . Remaining Oil Life The oil should be changed as soon estimate is based on an average of as possible. See Engine Oil 0 335. the vehicle's fuel economy over In addition to the engine oil life Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
146 Instruments and Controls system monitoring the oil life, When the REPLACE SOON If the vehicle has a diesel engine, additional maintenance is message displays, the engine air see the Duramax diesel recommended. See Maintenance filter should be replaced at the supplement. Schedule 0 437. earliest convenience. The Oil Life display must be reset The Air Filter Life display must be after each oil change. It will not reset after the engine air filter reset itself. Do not reset the Oil Life replacement. To reset, see Engine display at any time other than when Air Filter Life System 0 339. the oil has just been changed. It cannot be reset accurately until Brake Pad Life the next oil change. To reset the This displays an estimate of the engine oil life system, see Engine remaining life of the front and rear Oil Life System 0 337. brake pads. Messages will display based on brake pad wear and the Air Filter Life state of the system. Reset the Brake Turn the trip odometer reset stem Pad Life display after replacing the until AIR FILTER LIFE displays. brake pads. See Brake Pad Life This displays an estimate of the System 0 352. S or T : Press to move left or right engine air filter’s remaining useful between the interactive display life and the state of the system. Driver Information Center zones in the cluster. Press the Engine Air Filter Life 95% means thumbwheel to select. 95% of the current air filter life (DIC) (Midlevel and remains. Messages will display Uplevel) y or z : Use the thumbwheel to scroll up or down in a list. Press the based on the engine air filter life and The DIC displays are shown in the thumbwheel to select. the state of the system. center of the instrument cluster in When the REPLACE AT NEXT OIL the Info app. See Instrument Cluster Info Page Options CHANGE message displays, the 0 124. The displays show the status The info pages on the DIC can be engine air filter should be replaced of many vehicle systems. turned on or off through the at the time of the next oil change. Options menu. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Instruments and Controls 147 1. Press T to scroll to the Options settings by pressing and holding K was reset. This number reflects only application. on the left steering wheel controls the approximate average fuel and the thumbwheel on the right economy that the vehicle has right 2. Scroll y or z to choose Info steering wheel controls at the now, and will change as driving pages and press the same time. conditions change. thumbwheel. Speed : Shows the vehicle speed in Press the thumbwheel while this 3. Scroll y or z to move through either kilometers per hour (km/h) or display is active to reset the trip the list of possible information miles per hour (mph). The vehicle odometer and the average fuel displays. odometer is also shown on this economy. 4. Press the thumbwheel while an page. If equipped, press the Fuel Range : Shows the item is highlighted to select or thumbwheel to open the menu and approximate distance the vehicle deselect that item. select to display speed limit signs. can be driven without refueling. LOW will be displayed when the The info pages can also be turned Speed limit signs in your vehicle vehicle is low on fuel. The fuel on or off through the DIC page Info display may vary from actual road range estimate is based on an Page Options. speed depending on the version of your current navigation map. average of the vehicle's fuel Info Pages economy over recent driving history Trip 1 or Trip 2, and Average Fuel and the amount of fuel remaining in The following is the list of all Economy : Shows the current the fuel tank. possible DIC info page displays. distance traveled, in either Some may not be available for your kilometers (km) or miles (mi), since Timer : This display can be used as particular vehicle. Some items may the trip odometer was last reset. a timer. To start the timer, press the not be turned on by default but can thumbwheel while this display is The Average Fuel Economy display be turned on through the Options active. The display will show the shows the approximate average app. See Info Page Options earlier amount of time that has passed “ ” liters per 100 kilometers (L/100 km) in this section. since the timer was last reset. To or miles per gallon (mpg). This stop the timer, press the While in the Info Page Options number is calculated based on the thumbwheel briefly while this display menu, the info pages can be number of L/100 km (mpg) recorded is active and the timer is running. restored to the default factory since the last time this menu item Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
148 Instruments and Controls Press the thumbwheel while this Tire Pressure : Shows the The Air Filter Life display must be display is active to reset the timer. approximate pressures of all four reset after the engine air filter tires. Tire pressure is displayed in replacement. To reset, see Engine Oil Life : Shows an estimate of the 0 oil's remaining useful life. either kilopascal (kPa) or in pounds Air Filter Life System 339. If REMAINING OIL LIFE 99% is per square inch (psi). If the pressure Brake Pad Life : This displays an displayed, that means 99% of the is low, the value for that tire is estimate of the remaining life of the current oil life remains. shown in amber. See Tire Pressure front and rear brake pads. Monitor System 0 385 and When the remaining oil life is low, Messages will display based on Tire Pressure Monitor Operation brake pad wear and the state of the the CHANGE ENGINE OIL SOON 0 386. message will appear on the display. system. Reset the Brake Pad Life The oil should be changed as soon Air Filter Life : Shows an estimate display after replacing the brake 0 of the engine air filter’s remaining pads. See Brake Pad Life System as possible. See Engine Oil 335. 0 In addition to the engine oil life useful life and the state of the 352. system monitoring the oil life, system. Engine Air Filter Life 95% Fuel Economy : Displays average additional maintenance is means 95% of the current air filter fuel economy, the best fuel recommended. See Maintenance life remains. Messages will display economy over the selected Schedule 0 437. based on the engine air filter life and distance, and a bar graph showing the state of the system. When the instantaneous fuel economy. The Oil Life display must be reset REPLACE AT NEXT OIL CHANGE after each oil change. It will not message displays, the engine air Press the thumbwheel to change reset itself. Do not reset the Oil Life filter should be replaced at the time the selected distance. Press and display at any time other than when of the next oil change. When the hold the thumbwheel while this the oil has just been changed. REPLACE SOON message display is active to reset the best It cannot be reset accurately until displays, the engine air filter should fuel economy and average fuel the next oil change. To reset the be replaced at the earliest economy. This display can also be engine oil life system, press the convenience. reset by selecting reset in the menu. thumbwheel while the Oil Life Engine Hours (Hourmeter) : display is active. See Engine Oil 0 Shows the total number of hours the Life System 337. engine has run. This display also shows the engine idle hours. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Instruments and Controls 149 Transmission Fluid Follow Distance : If equipped, the If equipped with HUD, some Temperature : Shows the current follow time to the vehicle information about the operation of temperature of the automatic ahead is displayed as a time value the vehicle is projected onto the transmission fluid in either degrees on this page. windshield. The image is projected Celsius (°C) or degrees Driver Assistance : If equipped, through the HUD lens on top of the Fahrenheit (°F). shows information for Lane Keep instrument panel. The information Trailer Brake : On vehicles with the Assist (LKA) and Forward Collision appears as an image focused out Integrated Trailer Brake Control Alert (FCA). toward the front of the vehicle. (ITBC) system, the trailer brake Info Page Options : Scroll to Caution display appears in the DIC. choose which info pages appear on TRAILER GAIN shows the trailer the DIC. Press the thumbwheel to If you try to use the HUD image gain setting. This setting can be select or deselect. as a parking aid, you may adjusted from 0.0 to 10.0 with either Blank Page : Shows no misjudge the distance and a trailer connected or disconnected. information. damage your vehicle. Do not use TRAILER OUTPUT shows the the HUD image as a parking aid. power output to the trailer any time Head-Up Display (HUD) a trailer with electric brakes is connected. Output is displayed as a The HUD information can be bar graph. Dotted lines may appear { Warning displayed in various languages. The speedometer reading and other in the OUTPUT display if a trailer is If the HUD image is too bright or not connected. numerical values can be displayed too high in your field of view, it in either English or metric units. Off Road : Displays vehicle pitch may take you more time to see The language selection is changed and roll information, road wheel things you need to see when it is through the radio, and the units of angle, and four-wheel drive (4WD) dark outside. Be sure to keep the status. measurement is changed through HUD image dim and placed low in the instrument cluster. See your field of view. “Settings” in the infotainment manual and “Options” under Instrument Cluster 0 124. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
150 Instruments and Controls Some vehicle messages or alerts ! : Press to select the display displayed in the HUD may be view. Each press will change the cleared by using the steering wheel display view. controls. D : Pull and hold to brighten the display. Press and hold to dim the display. Continue to hold to turn the display off. The HUD image will automatically dim and brighten to compensate for outside lighting. Use D to adjust as needed. HUD Display on the Windshield The HUD image can temporarily light up depending on the angle and Depending on how the vehicle is The HUD control is to the left of the position of sunlight on the HUD equipped, the HUD may display steering wheel. some of the following vehicle display. This is normal. To adjust the HUD image: information and vehicle messages Polarized sunglasses could make or alerts: 1. Adjust the driver seat. the HUD image harder to see. . Speed 2. Start the engine. Head-Up Display (HUD) Rotation . Audio 3. Use the following settings to Option . Phone adjust the HUD. If equipped, this feature under the . Navigation $ : Press or pull to center the HUD Options menu of the instrument image. The HUD image can only be cluster allows for adjusting the angle . Driver Assistance Features adjusted up and down, not side of the HUD image and changing or . Vehicle Messages to side. turning off the Speed Limit Sign. HUD Rotation: Press the thumbwheel while Adjust Rotation is highlighted to enter Adjust Mode. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Instruments and Controls 151 Scroll to adjust the angle of the Driver assistance graphics show HUD display. Press the thumbwheel your vehicle, vehicle ahead, gap to confirm and save the setting. This setting, and lane status information. feature may only be available in In addition to driver assistance P (Park). graphics, pedestrian advisory and trailer sway indicators will be Speed Limit Style Adjustment displayed. If equipped, the speed limit style can be changed to a speed limit bar or speed limit sign from the Options English Shown, Metric Similar menu in the instrument cluster. Speed View : This displays the Press the thumbwheel while Speed speedometer reading in English or Limit Style is highlighted to change metric units, and speed limit. Some the speed sign style or to turn it off. information only appears on HUD Views vehicles that have these features, and when they are active. There are four views in the HUD. English Shown, Metric Similar Some vehicle information and vehicle messages or alerts may be Navigation/Active OnStar View : displayed in any view. This displays the speed view along with indicators for vehicle ahead, Lane Departure Warning/Lane Keep Assist, trailer sway, and pedestrian advisory. Turn-by-Turn navigation information is shown during active route. The compass heading is English Shown, Metric Similar displayed when navigation routing is not active. Active Safety View : This displays the speed view along with a driver assistance graphic on the left. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
152 Instruments and Controls Navigation Turn-by-Turn Alerts Clean the HUD lens with a soft cloth Vehicle Messages shown in the instrument cluster may sprayed with glass cleaner. Wipe also be displayed in any HUD view. the lens gently, then dry it. Messages displayed on the Driver Information Center (DIC) indicate HUD Troubleshooting the status of the vehicle or some Check that: action that may be needed to correct a condition. Multiple . Nothing is covering the messages may appear one after HUD lens. another. . The HUD brightness setting is The messages that do not require not too dim or too bright. immediate action can be . The HUD is adjusted to the acknowledged and cleared by English Shown, Metric Similar proper height. pressing the thumbwheel. The messages that require immediate Off Road View : This displays the . Polarized sunglasses are action cannot be cleared until that speed view along with indicators for not worn. action is performed. vehicle ahead, Lane Departure . The windshield and HUD lens All messages should be taken Warning/Lane Keep Assist, trailer are clean. sway, four-wheel drive status, and seriously; clearing the message pedestrian advisory. Off-road If the HUD image is not correct, does not correct the problem. contact your dealer. information such as pitch angle, If a SERVICE message appears, steering angle, and rolling angle is The windshield is part of the HUD see your dealer. also shown. system. See Windshield Follow the instructions given in the Replacement 0 361. Care of the HUD messages. The system displays Clean the inside of the windshield to messages regarding the following remove any dirt or film that could topics: reduce the sharpness or clarity of . Service Messages the HUD image. . Fluid Levels Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Instruments and Controls 153 . Vehicle Security in performance, proceed to your Vehicle . Brakes destination. The performance may be reduced the next time the vehicle Personalization . Steering is driven. The vehicle may be driven The following are all possible while this message is on, but . Ride Control Systems vehicle personalization features. maximum acceleration and speed Depending on the vehicle, some . Driver Assistance Systems may be reduced. Anytime this may not be available. . Cruise Control message stays on, or displays repeatedly, the vehicle should be For System, Apps, and Personal . Lighting and Bulb Replacement taken to your dealer for service as features and functions, see . Wiper/Washer Systems soon as possible. “Settings” in the infotainment manual. . Doors and Windows Under certain operating conditions, propulsion will be disabled. Try To access the vehicle . Seat Belts restarting after the vehicle has been personalization menu: . Airbag Systems off for 30 seconds. 1. Touch the Settings icon on the . Engine and Transmission Home Page of the infotainment Vehicle Speed Messages . Tire Pressure display. . Battery SPEED LIMITED TO 2. Touch Vehicle to display a list XXX KM/H (MPH) of available options. Engine Power Messages This message shows that the 3. Touch to select the desired vehicle speed has been limited to feature setting. ENGINE POWER IS REDUCED the speed displayed. The limited 4. Touch 9 or R to turn a feature This message displays when the speed is a protection for various off or on. vehicle's propulsion power is propulsion and vehicle systems, reduced. A reduction in propulsion such as lubrication, thermal, brakes, 5. Touch z to go to the top level power can affect the vehicle's ability suspension, Teen Driver if of the Settings menu. to accelerate. If this message is on, equipped, or tires. but there is no observed reduction Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
154 Instruments and Controls The menu may contain the Touch Off or On. Touch Beeps or Safety Alert Seat. following: Auto Rear Defog Forward Collision System Rear Seat Reminder This setting automatically turns the This setting controls the vehicle This allows for a chime and a rear defogger on based on response when detecting a vehicle message when the rear door has temperature and humidity ahead of you. The Off setting been opened before or during conditions. disables all FCA and AEB functions. operation of the vehicle. Touch Off or On. With the Alert and Brake setting, both FCA and AEB are available. Touch Off or On. Collision/Detection Systems The Alert setting disables AEB. See Climate and Air Quality Automatic Emergency Braking Touch and the following may (AEB) 0 266. Touch and the following may display: Touch Off, Alert, or Alert and Brake. display: . Alert Type . Auto Fan Speed . Forward Collision System Front Pedestrian Detection . Auto Defog . Front Pedestrian Detection This feature may help avoid or reduce the harm caused by . Auto Rear Defog . Adaptive Cruise Go Notifier front-end crashes with nearby Auto Fan Speed . Lane Change Alert pedestrians. See Front Pedestrian Braking (FPB) System (1500 Series) This setting specifies the amount of . Park Assist 0 268. airflow when the climate control fan setting is Auto Fan. . Rear Camera Park Assist Touch Off, Alert, or Alert and Brake. Symbols Touch Low, Medium, or High. Adaptive Cruise Go Notifier . Rear Cross Traffic Alert Auto Defog This setting determines if an alert Alert Type will appear when Adaptive Cruise This setting automatically directs air Control brings the vehicle to a to the windshield to assist in This feature sets the type of alert complete stop and the vehicle defogging, based on temperature from the driver assistance systems and humidity conditions. to help avoid crashes. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Instruments and Controls 155 ahead of you starts moving again. Touch Off or On. Remote Mirror Folding See Adaptive Cruise Control (1500 0 Comfort and Convenience When on, the outside mirrors will Series) 242. remotely fold or unfold when the Touch Off or On. Touch and the following may Remote Keyless Entry (RKE) display: K Lane Change Alert transmitter Q or button is pressed . Chime Volume and held. See Folding Mirrors 0 40. This allows the feature to be turned on or off. See Lane Change Alert . Reverse Tilt Mirror Touch Off or On. (LCA) (1500 Series) 0 270. . Remote Mirror Folding Lighting Touch Off or On. Chime Volume Touch and the following may Park Assist This determines the chime volume display: This allows the feature to be turned level. . Vehicle Locator Lights on or off. See Assistance Systems Touch the controls on the . Exit Lighting for Parking or Backing 0 253. infotainment display to adjust the Vehicle Locator Lights Select Off, On, or On with Towbar. volume. Reverse Tilt Mirror This setting flashes the vehicle’s Rear Camera Park Assist Symbols headlamps when K is pressed on This setting enables the Rear This allows the feature to be turned the Remote Keyless Entry (RKE) on or off. See Reverse Tilt Mirrors Camera Park Assist Symbols. See transmitter. 0 42. Assistance Systems for Parking or Touch Off or On. Backing 0 253. Touch Off, On - Driver and Passenger, On - Driver, or On - Exit Lighting Touch Off or On. Passenger. This setting specifies how long the Rear Cross Traffic Alert headlamps stay on after the vehicle This allows the Rear Cross Traffic is turned off and exited. Alert feature to be turned on or off. Touch Off, 30 Seconds, 60 Seconds, See Assistance Systems for Parking or 120 Seconds. or Backing 0 253. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
156 Instruments and Controls Power Door Locks Remote Lock, Unlock, Start Remote Door Unlock Touch and the following may Touch and the following may This setting specifies whether all display: display: doors, or just the driver door, unlock K . Open Door Anti Lock Out . Remote Unlock Light Feedback when pressing on the RKE transmitter. . Auto Door Unlock . Remote Lock Feedback Touch All Doors or Driver Door. . Delayed Door Lock . Remote Door Unlock Remote Start Auto Cool Seats Open Door Anti Lock Out . Remote Start Auto Cool Seats If equipped and turned on, this This setting prevents the driver door . Remote Start Auto Heat Seats feature will turn on the ventilated from locking when the door is open. . Remote Window Operation seats when using remote start on If this setting is on, the Delayed warm days. See Heated and . Passive Door Unlock Door Lock menu will not be Ventilated Front Seats 0 58 and available. . Passive Door Lock Remote Vehicle Start 0 24. Touch Off or On. . Remote Left in Vehicle Alert Touch Off or On. Auto Door Unlock Remote Unlock Light Feedback Remote Start Auto Heat Seats This setting allows selection of This setting flashes the exterior If equipped and turned on, this which doors will automatically lamps when the vehicle is unlocked feature will turn on the heated seats unlock when the vehicle is shifted with the RKE transmitter. when using remote start on into P (Park). Touch Off or Flash Lights. cold days. See Heated and Touch Off, All Doors, or Driver Door. Ventilated Front Seats 0 58 and Remote Lock Feedback Remote Vehicle Start 0 24. Delayed Door Lock This setting specifies how the If equipped with Auto Heated This setting delays the locking of vehicle responds when the vehicle Steering Wheel, this feature will turn the vehicle’s doors. is locked with the RKE transmitter. on when the Remote Start Auto Touch Off or On. Touch Off, Lights and Horn, Lights Heated Seats turn on. Only, or Horn Only. Touch Off or On. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Instruments and Controls 157 Remote Window Operation Touch Off, On with Horn Seat Exit Memory If equipped, this feature enables Chirp, or On. This feature automatically recalls remote operation of the windows Remote Left in Vehicle Alert the previously stored exit button with the RKE transmitter. See positions when the ignition is Remote Keyless Entry (RKE) This feature sounds an alert when changed from on or ACC/ System Operation (Key Access) the RKE transmitter is left in the ACCESSORY to off if the driver 0 13 or vehicle. This menu also enables door is open or opened. See Remote Keyless Entry (RKE) Remote No Longer In Vehicle Alert. Memory Seats 0 56. System Operation (Keyless Access) Touch Off or On. Touch Off or On. 0 16. Seating Position Touch Off or On. Trailering Touch and the following may Passive Door Unlock Touch and the following may display: display: This allows the selection of what . Seat Entry Memory doors will unlock when using the . Side Trailer Camera button on the driver door to unlock . Seat Exit Memory . Bed View Camera Lighting the vehicle. Seat Entry Memory Side Trailer Camera Touch Off, All Doors, or Driver This feature automatically recalls Door Only. This feature specifies if using the the previously stored 1 or 2 button turn signal during a lane change will Passive Door Lock positions when the ignition is also display an applicable side view changed from off to on or ACC/ of the trailer and vehicle. See This allows passive locking to be ACCESSORY. See Memory Seats Assistance Systems for Parking or turned on or off and selects 0 56. Backing 0 253. feedback. See Remote Keyless Entry (RKE) System Operation (Key Touch Off or On. Touch Off or On. Access) 0 13 or Remote Keyless Entry (RKE) System Operation (Keyless Access) 0 16. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
158 Instruments and Controls Bed View Camera Lighting Universal Remote instructions refer to a garage door This feature specifies if the truck opener, but can be used for other bed rail lights are turned on when System devices. the Bed View Camera is active. See See Radio Frequency Statement Do not use the Universal Remote Assistance Systems for Parking or 0 468. system with any garage door opener Backing 0 253. that does not have the stop and Touch Off or On. Universal Remote System reverse feature. This includes any garage door opener model Teen Driver Programming manufactured before April 1, 1982. See “Teen Driver” under “Settings” Read the instructions completely in the infotainment manual. before programming the Universal Remote system. It may help to have Valet Mode another person assist with the This will lock the infotainment programming process. system and steering wheel controls. Keep the original hand-held It may also limit access to vehicle transmitter for use in other vehicles storage locations, if equipped. as well as for future programming. To enable valet mode: Erase the programming when vehicle ownership is terminated. 1. Enter a four-digit code on the See “Erasing Universal Remote keypad. System Buttons” later in this section. 2. Select Enter to go to the If equipped, these buttons are in the confirmation screen. overhead console. To program a garage door opener, park outside directly in line with and 3. Re-enter the four-digit code. This system can replace up to three facing the garage door opener Touch Lock or Unlock to lock or remote control transmitters used to receiver. Clear all people and unlock the system. Touch Back to activate devices such as garage objects near the garage door. go back to the previous menu. door openers, security systems, and home automation devices. These Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Instruments and Controls 159 Make sure the hand-held transmitter 2. At the same time, press and . If the indicator light does has a new battery for quick and hold both the hand-held not come on or the garage accurate transmission of the transmitter button and one of door does not move, a radio-frequency signal. the three Universal Remote second button press may system buttons to be used to be required. For a second Programming the Universal operate the garage door. Do time, press and hold the Remote System not release either button until newly programmed button For questions or programming help, the indicator light goes from a for five seconds. If the light see www.homelink.com/gm or call slow to a rapid flashing light. stays on or the garage door 1-800-355-3515. For calls placed Then release both buttons. moves, programming is outside the U.S., Canada, or Puerto Some garage door openers complete. Rico, international rates will apply may require substitution of . If the indicator light blinks and may differ based on landline or Step 2 with the procedure rapidly for two seconds, mobile phone. under “Radio Signals for Some then changes to a solid light Programming involves Gate Operators” later in this and the garage door does time-sensitive actions, and may time section. not move, continue with out causing the procedure to be 3. Press and hold the newly programming Steps 4–6. repeated. programmed Universal Remote To program up to three devices: system button for five seconds while watching the indicator 1. Hold the end of the hand-held light and garage door transmitter about 3 to 8 cm (1 activation. to 3 in) away from the Universal Remote system . If the indicator light stays on buttons with the indicator light continuously or the garage in view. The hand-held door moves when the button is pressed, then transmitter was supplied by the Learn or Smart Button manufacturer of the garage programming is complete. door opener receiver. There is no need to complete Steps 4–6. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
160 Instruments and Controls 4. After completing Steps 1–3, The Universal Remote system Press and hold the Universal locate the Learn or Smart should now activate the Remote system button while button inside the garage on the garage door. pressing and releasing the garage door opener receiver. Repeat the process for hand-held transmitter button every The name and color of the programming the two remaining two seconds until the signal has button may vary by buttons. been successfully accepted by the manufacturer. Universal Remote system. The 5. Press and release the Learn or Radio Signals for Some Gate Universal Remote system indicator Smart button. Step 6 must be Operators light will flash slowly at first and then rapidly. Proceed with Step 3 under completed within 30 seconds of For questions or programming help, pressing this button. “Programming the Universal Remote see www.homelink.com/gm or call System” to complete. 6. Inside the vehicle, press and 1-800-355-3515. For calls placed hold the newly programmed outside the U.S., Canada, or Puerto Universal Remote System Universal Remote system Rico, international rates will apply button for two seconds and and may differ based on landline or Operation mobile phone. then release it. If the garage Using the Universal Remote door does not move or the Some radio–frequency laws and System lamp on the garage door gate operators require transmitter opener receiver does not flash, signals to time out or quit after Press and hold the appropriate press and hold the same several seconds of transmission. Universal Remote system button for button a second time for This may not be long enough for the at least one-half second. The two seconds, then release it. Universal Remote system to pick up indicator light will come on while the Again, if the door does not the signal during programming. signal is being transmitted. move or the garage door lamp does not flash, press and hold If the programming did not work, the same button a third time for replace Step 2 under “Programming two seconds, then release it. the Universal Remote System” with the following: Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Instruments and Controls 161 Erasing Universal Remote System Buttons Erase all programmed buttons when vehicle ownership is terminated. To erase: 1. Press and hold the two outside buttons until the indicator light begins to flash. This should take about 10 seconds. 2. Release both buttons. Reprogramming a Single Universal Remote System Button To reprogram any of the system buttons: 1. Press and hold any one of the buttons. Do not release the button. 2. The indicator light will begin to flash after 20 seconds. Without releasing the button, proceed with Step 1 under “Programming the Universal Remote System.” Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
162 Lighting Lighting Features Exterior Lighting Lighting Entry Lighting ...... 171 Exit Lighting ...... 171 Exterior Lamp Controls Exterior Lighting Battery Load Management . . . 171 Battery Power Protection . . . . . 172 Exterior Lamp Controls ...... 162 Exterior Lighting Battery Exterior Lamps Off Saver ...... 172 Reminder ...... 164 Headlamp High/Low-Beam Changer ...... 164 Flash-to-Pass ...... 165 Daytime Running Lamps (DRL) ...... 165 Automatic Headlamp System ...... 165 Hazard Warning Flashers . . . . . 166 Turn and Lane-Change Signals ...... 167 Fog Lamps ...... 167 The exterior lamp control is on the Task Lighting ...... 168 instrument panel to the left of the Auxiliary steering wheel. Roof-Mounted Lamp ...... 168 O Exterior Cargo Lamps ...... 169 : Turns off the automatic headlamps and Daytime Running Interior Lighting Lamps (DRL). Turn the headlamp Instrument Panel Illumination control to O again to turn the Control ...... 170 automatic headlamps or DRL Dome Lamps ...... 170 back on. Reading Lamps ...... 170 For vehicles first sold in Canada, off will only work when the vehicle is in P (Park). Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Lighting 163 AUTO : Automatically turns on the prevent the battery from being Turning On and Enabling headlamps, parking lamps, drained. Turn the headlamp control IntelliBeam taillamps, instrument panel lights, off and then back to the headlamp roof marker lamps (if equipped), on position to make the headlamps front/rear sidemarker lamps, and stay on for an additional 10 minutes. license plate lamps. To keep the lamps on for more than ; 10 minutes, the ignition must be on : Turns on the parking lamps or in ACC/ACCESSORY. including all lamps, except the headlamps and fog lamps, K : If equipped, turns on the task if equipped. lighting. See Task Lighting 0 168. For some trim levels and series of IntelliBeam System trucks first sold in Canada, the If equipped, this system turns the To enable the IntelliBeam system, headlamps may turn on with the press b on the turn signal lever parking lamps. vehicle's high-beam headlamps on and off according to surrounding when it is dark outside and the 2 : Turns on the headlamps traffic conditions. exterior lamp control is in AUTO together with the parking lamps, or 2. The system turns the high-beam taillamps, instrument panel lights, headlamps on when it is dark roof marker lamps (if equipped), Driving with IntelliBeam enough and there is no other traffic front/rear sidemarker lamps, and present. The system only activates the high license plate lamps. beams when driving over 40 km/h When the headlamps are turned on This light b comes on in the (25 mph). while the vehicle is on, the instrument cluster when the The blue high-beam on light headlamps turn off automatically IntelliBeam system is enabled. appears on the instrument cluster 10 minutes after the ignition is when the high beams are on. turned off. When the headlamps are There is a sensor near the top turned on while the vehicle is off, center of the windshield that the headlamps will stay on for automatically controls the system. 10 minutes before turning off to Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
164 Lighting Keep this area of the windshield instrument cluster light will come . Driving on winding or hilly roads. clear of debris to allow for best on to indicate the IntelliBeam The automatic high-beam system performance. system is reactivated. headlamps may need to be disabled The high-beam headlamps remain The high beams may not turn off if any of the above conditions exist. on, under the automatic control, automatically if the system cannot until one of the following situations detect another vehicle's lamps Exterior Lamps Off occurs: because of any of the following: Reminder . The system detects an . The other vehicle's lamps are approaching vehicle's missing, damaged, obstructed A reminder chime sounds when the headlamps. from view, or otherwise headlamps or parking lamps are undetected. manually turned on, the ignition is . The system detects a preceding off, and a door is open. To disable vehicle's taillamps. . The other vehicle's lamps are the chime, turn the lamps off. . The outside light is bright covered with dirt, snow, and/or enough that high-beam road spray. Headlamp High/ headlamps are not required. . The other vehicle's lamps cannot Low-Beam Changer be detected due to dense . The vehicle's speed drops below Push the turn signal lever toward 20 km/h (12 mph). exhaust, smoke, fog, snow, road spray, mist, or other airborne the instrument panel to change the . The IntelliBeam system is obstructions. headlamps from low to high beam. disabled by the button on the Pull or push the turn signal lever to turn signal lever. If this happens, . The vehicle's windshield is dirty, cracked, or obstructed by return to low-beam headlamps. press b on the turn signal something that blocks the view lever when the exterior lamp of the light sensor. control is in the AUTO or 2 position to reactivate the . The vehicle is loaded such that IntelliBeam system. The the front end points upward, causing the light sensor to aim high and not detect headlamps and taillamps. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Lighting 165 When the high-beam headlamps are Daytime Running To turn off the DRL, turn the exterior on, this indicator light on the Lamps (DRL) lamp control to O and then release. instrument cluster will also be on. For vehicles first sold in Canada, off DRL can make it easier for others to will only work when the vehicle is Flash-to-Pass see the front of the vehicle during parked. the day. Fully functional DRL are This feature lets you use the required on all vehicles first sold in Automatic Headlamp high-beam headlamps to signal a Canada. driver in front of you that you want System to pass. It works even if the The DRL system comes on when When the exterior lamp control is headlamps are in the automatic the following conditions are met: set to AUTO and it is dark enough position. . The ignition is on. outside, the headlamps come on To use it, pull the turn signal lever . The exterior lamp control is automatically. toward you, then release it. in AUTO. If the headlamps are in the . The transmission is not in automatic position or on low beam, P (Park). the high-beam headlamps will turn on. Depending on the type of . The light sensor determines it is headlamp, they will either turn off daytime. after a short duration or stay on as When the DRL system is on, only long as you hold the lever toward the DRL are on. The taillamps, you. The high-beam indicator on the sidemarker lamps, instrument panel instrument cluster will come on. lights, and other lamps will not Release the lever to return to be on. normal operation. When it begins to get dark, the automatic headlamp system switches from DRL to the headlamps. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
166 Lighting There is a light sensor on top of the The automatic headlamp system Hazard Warning Flashers instrument panel. Do not cover the turns off when the exterior lamp sensor, otherwise the headlamps control is turned to O or the ignition will come on when they are not is off. needed. Lights On with Wipers The system may also turn on the headlamps when driving through a If the windshield wipers are parking garage or tunnel. activated in daylight with the engine on, and the exterior lamp control is If the vehicle is started in a dark in AUTO, the headlamps, parking garage, the automatic headlamp lamps, and other exterior lamps system comes on immediately. If it come on. The transition time for the is light outside when the vehicle lamps coming on varies based on leaves the garage, there is a slight wiper speed. When the wipers are delay before the automatic not operating, these lamps turn off. headlamp system changes to the Move the exterior lamp control to O Daytime Running Lamps (DRL). | : Press this button to make the During that delay, the instrument or ; to disable this feature. front and rear turn signal lamps cluster may not be as bright as flash on and off. Press again to turn usual. Make sure the instrument the flashers off. panel illumination control is in the When the hazard warning flashers full bright position. See Instrument are on, the vehicle's turn signals will Panel Illumination Control 0 170. not work. When it is bright enough outside, the headlamps will turn off or may change to DRL. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Lighting 167 Turn and Lane-Change The lever returns to its starting Fog Lamps Signals position whenever it is released. If after signaling a turn or a lane change the arrows flash rapidly or do not come on, a signal bulb could be burned out. If equipped with LED turn signals, see your dealer. Replace any burned out bulbs. If a bulb is not burned out, check the fuse. See Fuses and Circuit Breakers 0 366. Turn Signal On Chime An arrow on the instrument cluster flashes in the direction of the turn or If the turn signal is left on for more lane change. than 1.2 km (0.75 mi), a chime If equipped, the fog lamp control is sounds at each flash of the turn Move the turn signal lever all the near the exterior lamp control to the signal. A message may appear in way up or down to signal a turn. left of the steering column. the Driver Information Center (DIC). Partially raise or lower the lever for See Vehicle Messages 0 152. To The ignition must be on for the fog less than one second until the arrow turn the chime and message off, lamps to come on. starts to flash to signal a lane move the turn signal lever to the off # : Press to turn the fog lamps on change. This causes the turn position. or off. A light will come on in the signals to automatically flash three instrument cluster. times. It will flash six times if Tow/ Haul Mode is active. Holding the When the fog lamps are turned on, turn signal lever for more than the parking lamps automatically one second will cause the turn turn on. signals to flash until the lever is released. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
168 Lighting When the headlamps are changed While the vehicle is parked, press to high beam, the fog lamps also go K to select one of the following off. When the high-beam headlamps options: are turned off, the fog lamps will come on again. . Left and Right Task Lights Illuminated Some localities have laws that require the headlamps to be on with . Left Task Light Illuminated the fog lamps. . Right Task Light Illuminated Task Lighting . Left and Right Task Lights Off This button is on the overhead If the vehicle leaves a parked console. position, the lights will immediately When the wiring is connected to an turn off. auxiliary roof-mounted lamp, If the vehicle is off, the lights will pressing the bottom of the button stay on for approximately will activate the lamp and illuminate 10 minutes. an indicator light at the bottom of this button. Pressing the top of the If any Task lights are on, if the button will turn off the roof-mounted button has not been pressed after lamp and indicator. approximately 5 seconds, pressing it again will turn off all Task Lights. The emergency roof lamp circuit is fused at 30 amps, so the total Auxiliary current draw of the attached lamps Roof-Mounted Lamp should be less than this value. The If equipped, task lighting projects attachment points for the roof lamp light from the outside mirrors away If equipped, this button includes circuits are two blunt cut wires from the vehicle. wiring provisions for a dealer or a above the overhead console: a dark qualified service center to install an green with blue stripe switched auxiliary roof lamp. power wire and a black ground wire. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Lighting 169 For information on roof-mounted The cargo lamps provide more light - Next Press: emergency lamp installation, see in the cargo area or on the sides of - CHMSL/Cargo Bed Lights - Off www.gmupfitter.com or contact your the vehicle, if needed. The lamps dealer. inside the pickup box, in the tailgate - Cargo Mirror Lights - Off If the vehicle has this button, the handle, for the hitch, and/or the - Cargo Switch Indicator (if vehicle may have the snow plow cargo mirror lamps also turn on, equipped) - Off if equipped. prep package. See Add-On Become familiar with and follow all 0 Electrical Equipment 318. If the vehicle is in P (Park), state and local laws that apply to R (Reverse), or N (Neutral) the cargo lamp operation. Exterior Cargo Lamps Cargo Lamp Switch causes the lights to cycle through the following states for each button press: - Initial Press: - CHMSL/Cargo Bed Lights - On - Cargo Mirror Lights - On - Cargo Switch Indicator (if equipped) - On - Next Press: (if with in 5 seconds of the previous button press): - CHMSL/Cargo Bed Lights - On - Cargo Mirror Lights - Off - Cargo Switch Indicator (if equipped) - On Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
170 Lighting Interior Lighting Dome Lamps + ON/OFF : Press to turn the dome lamps on manually. Press again to Instrument Panel turn the dome lamps off. Illumination Control Reading Lamps There are reading lamps on the overhead console and over the rear seats. These lamps come on when any door is opened.
The dome lamp controls are in the overhead console. To operate, press the following This feature controls the brightness buttons: of the steering wheel and instrument j OFF : Press to turn off the panel lights. The instrument panel dome lamps when a door is open. illumination control is next to the An indicator light on the button will Front Reading Lamps exterior lamp control. turn on when the dome lamp The front reading lamps are in the D : Press D + to brighten or D − override is activated. Press j overhead console. to dim the lights. OFF again to deactivate this feature and the indicator light will turn off. Press the lamp lenses to turn the The dome lamps will come on when front reading lamps on or off. doors are opened. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Lighting 171 Lighting Features The exterior lamps and dome lamp remain on for a set amount of time, Entry Lighting then automatically turn off. The exterior lamps turn off Some exterior lamps and the interior immediately by turning the exterior lamps turn on briefly at night, or in lamp control off. areas with limited lighting, when K This feature can be changed. See is pressed on the Remote Keyless Vehicle Personalization 0 153. Entry (RKE) transmitter. When a Rear Reading Lamps door is opened, the interior lamps The rear reading lamps are over the come on. After about 30 seconds Battery Load rear seats. the exterior lamps turn off. Entry Management lighting can be disabled manually by Press the lamp lens to turn the rear The vehicle has Electric Power changing the ignition out of the OFF reading lamps on or off. Management (EPM), which position, or by pressing the RKE estimates the battery's temperature transmitter Q button. and state of charge. It then adjusts This feature can be changed. See the voltage for best performance “Vehicle Locator Lights” under and extended life of the battery. 0 Vehicle Personalization 153. When the battery's state of charge is low, the voltage is raised slightly Exit Lighting to quickly bring the charge back up. Some exterior lamps and interior When the state of charge is high, lights come on at night, or in areas the voltage is lowered slightly to with limited lighting, when the driver prevent overcharging. The voltmeter door is opened after the ignition is gauge or the voltage display on the turned off. The dome lamp comes Driver Information Center (DIC), on after the ignition is turned off. if equipped, may show the voltage Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
172 Lighting moving up or down. This is normal. Normally, these actions occur in Exterior Lighting Battery If there is a problem, an alert will be steps or levels, without being displayed. noticeable. In rare cases at the Saver The battery can be discharged at highest levels of corrective action, The exterior lamps turn off about idle if the electrical loads are very this action may be noticeable to the 10 minutes after the ignition is high. This is true for all vehicles. driver. If so, a DIC message might turned off, if the parking lamps or This is because the generator be displayed and it is recommended headlamps have been manually left (alternator) may not be spinning fast that the driver reduce the electrical on. This protects against draining enough at idle to produce all the loads as much as possible. the battery. To restart the 10-minute power that is needed for very high timer, turn the exterior lamp control electrical loads. Battery Power Protection to the O position and then back to ; 2 A high electrical load occurs when This feature shuts off the dome and the or position. several of the following are on, such reading lamps, if they are left on for To keep the lamps on for more than as: headlamps, high beams, fog more than 10 minutes after the 10 minutes, the ignition must be on lamps, rear window defogger, ignition is turned off. The cargo or in ACC/ACCESSORY. climate control fan at high speed, lamp shuts off after 20 minutes. This heated seats, engine cooling fans, prevents the battery from trailer loads, and loads plugged into running down. accessory power outlets. EPM works to prevent excessive discharge of the battery. It does this by balancing the generator's output and the vehicle's electrical needs. It can increase engine idle speed to generate more power, whenever needed. It can temporarily reduce the power demands of some accessories. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Infotainment System 173 Infotainment Introduction System Infotainment See the infotainment manual for Introduction information on the radio, audio Infotainment ...... 173 players, phone, navigation system, and voice or speech recognition. It also includes information on settings. Active Noise Cancellation (ANC) If equipped, ANC reduces engine noise in the vehicle’s interior. ANC requires the factory-installed audio system, radio, speakers, amplifier (if equipped), induction system, and exhaust system to work properly. Deactivation is required by your dealer if related aftermarket equipment is installed. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
174 Climate Controls Climate Controls Climate Control Systems
The heating, cooling, and ventilation in the vehicle can be controlled with this Climate Control Systems system. Climate Control Systems . . . . . 174 Dual Automatic Climate Control System ...... 176 Air Vents Air Vents ...... 179 Maintenance Passenger Compartment Air Filter ...... 180 Service ...... 181
1. Fan Control 9 : Turn clockwise or 2. MAX Defrost counterclockwise to increase or decrease the fan speed. Turn the 3. Air Delivery Mode Controls knob all the way counterclockwise 4. A/C (Air Conditioning) to turn the fan off. 5. TEMP (Temperature Control) TEMP : Turn clockwise or counterclockwise to increase or 6. Recirculation decrease the temperature inside the 7. Rear Window Defogger (If vehicle. Equipped) or Heated Mirrors (If Equipped) Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Climate Controls 175 Air Delivery Mode Controls : the control is pressed again, the Rear Window Defogger Press z, Y, or [ to change the system returns to the previous mode 1 REAR : If equipped, press to direction of the airflow. Any setting and fan speed. turn the rear window defogger on or combination of the three controls For best results, clear all snow and off. An indicator light on the button can be selected. An indicator light ice from the windshield before comes on to show that the rear comes on in the selected mode defrosting. window defogger is on. button. @ : Press to turn on recirculation. The rear window defogger only To change the current mode, select An indicator light comes on. Air is works when the engine is running. one or more of the following. An recirculated to quickly cool the The defogger turns off if the ignition indicator light will illuminate: inside of the vehicle. It can also be is turned off or to ACC/ z : Air is directed to the windshield, used to help reduce outside air and ACCESSORY. odors that enter the vehicle. outboard a/c outlets, and side If equipped with heated outside window outlets. Avoid using recirculation for long mirrors, press f to turn them on or Y : Air is directed to the a/c outlets. periods of time in cold or damp off. See Heated Mirrors 0 41. conditions. Using recirculation in [ : Air is directed to the floor cold or damp conditions can result outlets, with some air directed to the in window fogging. Caution windshield, outboard a/c outlets, A/C : Press to turn the air Using a razor blade or sharp and side window outlets. conditioning on or off. An indicator object to clear the inside rear 0 MAX : Air is directed to the light comes on to show that the air window can damage the rear windshield and the fan runs at a conditioning is enabled. If the fan is window defogger. Repairs would higher speed if not already above a turned off, the air conditioner will not not be covered by the vehicle medium fan speed. This mode run. The A/C light will stay on even warranty. Do not clear the inside overrides the previous mode if the outside temperatures are rear window with sharp objects. selected and clears fog or frost from below freezing. the windshield more quickly. When Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
176 Climate Controls Dual Automatic Climate Control System Climate Control Display The heating, cooling, and ventilation in the vehicle can be controlled with this system.
1. Driver and Passenger Temperature Settings 1. Driver and Passenger 6. Recirculation 2. Fan Control Temperature Controls 7. Power Button 3. Driver and Passenger Temperature Controls 2. MAX Defrost 8. Fan Control 3. Air Delivery Mode Controls 4. Sync (Synchronized 9. Rear Window Defogger (If Temperature) 4. A/C (Air Conditioning) Equipped) or Heated Mirrors (If 5. Recirculation 5. SYNC (Synchronized Equipped) Temperature) 10. AUTO (Automatic Operation) 6. Air Delivery Mode Controls 7. Auto (Automatic Operation) 8. A/C (Air Conditioning) 9. On/Off (Power) Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Climate Controls 177 The fan, air delivery mode, air Automatic Operation The recirculation light will not come conditioning, driver and passenger The system automatically controls on when automatically controlled. temperatures, and Sync settings the fan speed, air delivery, air See @ under “Manual Operation” can be controlled by touching conditioning, and recirculation in for more details. CLIMATE on the infotainment Home order to heat or cool the vehicle to Manual Operation Page or the climate button in the the desired temperature. climate control display application : Turn clockwise or tray. A selection can then be made When AUTO is lit, all four functions 9 counterclockwise to increase or on the front climate control page operate automatically. Each function decrease the fan speed. Press the displayed. See the infotainment can also be manually set and the knob to turn the fan off. When off is manual. selected setting is displayed. Functions not manually set will selected, a small amount of air may Climate Control Status Display continue to be automatically still come out of the outlets controlled, even if the AUTO depending on vehicle speed. If any indicator is not lit. buttons are pressed or knobs are turned, the climate control system For automatic operation: will turn on and operate at the 1. Press AUTO. current setting. 2. Set the temperature. Allow the Press AUTO to return to automatic system time to stabilize. Adjust operation. the temperature as needed for Driver and Passenger best comfort. Temperature Control : The To improve fuel efficiency and to temperature can be adjusted cool the vehicle faster, recirculation separately for the driver and may be automatically selected in passenger. warm weather. Turn the knob clockwise or The climate control status display counterclockwise to increase or appears briefly when the center decrease the driver or passenger stack climate controls are adjusted. temperature setting. The driver side Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
178 Climate Controls or passenger side temperature [ : Air is directed to the floor A/C : Press to turn the air display shows the temperature outlets, with some air directed to the conditioning on or off. An indicator setting increasing or decreasing. windshield, outboard a/c outlets, light comes on to show that the air SYNC : Press to link the passenger and side window outlets. conditioning is enabled. If the fan is temperature setting to the driver turned off, the air conditioner will not 0 MAX : Air is directed to the run. The A/C light will stay on even setting. The SYNC indicator light will windshield and the fan runs at a turn on. When the passenger setting if the outside temperatures are higher speed if not already above a below freezing. is adjusted, the SYNC indicator light medium fan speed. This mode will turn off. overrides the previous mode Rear Window Defogger selected and clears fog or frost from Air Delivery Mode Control : Press 1 REAR : If equipped, press to the windshield more quickly. When z, Y, or [ to change the direction turn the rear window defogger on or the control is pressed again, the of the airflow. Any combination of off. An indicator light on the button system returns to the previous mode the three controls can be selected. comes on to show that the rear setting and fan speed. An indicator light comes on in the window defogger is on. selected mode button. For best results, clear all snow and The rear window defogger only ice from the windshield before Changing the mode cancels the works when the engine is running. defrosting. automatic operation and the system The defogger turns off if the ignition goes into manual mode. Press @ : Press to turn on recirculation. is turned off or to ACC/ AUTO to return to automatic An indicator light comes on. Air is ACCESSORY. operation. recirculated to quickly cool the If equipped with heated outside inside of the vehicle. It can also be To change the current mode, select mirrors, press f to turn them on or one or more of the following: used to help reduce outside air and 0 odors that enter the vehicle. off. See Heated Mirrors 41. z : Air is directed to the windshield, outboard a/c outlets, and side Avoid using recirculation for long window outlets. periods of time in cold or damp conditions. Using recirculation in Y : Air is directed to the a/c outlets. cold or damp conditions can result in window fogging. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Climate Controls 179 Sensors Caution Air Vents Use the sliding knobs on the center Using a razor blade or sharp and side air vents to change the object to clear the inside rear direction of the airflow. window can damage the rear window defogger. Repairs would Air vents blow warm air on the side windows in cold weather. If Floor, not be covered by the vehicle Defog, or Defrost modes are warranty. Do not clear the inside selected, a small amount of air will rear window with sharp objects. come from the vents close to the window. Remote Start Climate Control The solar sensor, on top of the To close the front a/c vents, move Operation : If equipped with remote instrument panel near the the sliding knobs to the full down start, the climate control system windshield, monitors the solar heat. position. may run when the vehicle is started The climate control system uses the To close the rear a/c vents, move remotely. If equipped with heated or sensor information to adjust the ventilated seats or a heated steering the sliding knobs to the full inboard temperature, fan speed, position. wheel, these features may come on recirculation, and air delivery mode during a remote start. See Remote for best comfort. Operation Tips Vehicle Start 0 24, Heated and Ventilated Front Seats 0 58, and Do not cover the sensor; otherwise . Clear away any ice, snow, Heated Steering Wheel 0 117. the automatic climate control system or leaves from air inlets at the may not work properly. base of the windshield that could block the flow of air into the vehicle. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
180 Climate Controls . Clear snow off the hood to Maintenance 1. Open the lower glove box door improve visibility and help completely. decrease moisture drawn into the vehicle. Passenger Compartment . Keep the path under the front Air Filter seats clear of objects to help The filter reduces the dust, pollen, circulate the air inside of the and other airborne irritants from vehicle more effectively. outside air that is pulled into the . Use of non-GM approved hood vehicle. deflectors can adversely affect The filter should be replaced as part the performance of the system. of routine scheduled maintenance. Check with your dealer before See Maintenance Schedule 0 437. adding equipment to the outside To find out what type of filter to use, of the vehicle. see Maintenance Replacement Parts 0 450. 2. Push the dampener arm to the left until it releases the glovebox. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Climate Controls 181 4. Pull lever on left side of the During service, all refrigerants filter door and slide left, then should be reclaimed with proper remove the door. Remove the equipment. Venting refrigerants old filter. directly to the atmosphere is harmful 5. Install the new air filter. to the environment and may also create unsafe conditions based on 6. Reinstall the filter door. inhalation, combustion, frostbite, 7. Reverse the steps to reinstall or other health-based concerns. the glove box. The air conditioning system requires See your dealer if additional periodic maintenance. See 0 assistance is needed. Maintenance Schedule 437. 3. Press the sides of the glove Service box door inward and rotate the door downward to remove. All vehicles have a label underhood that identifies the refrigerant used in the vehicle. The refrigerant system should only be serviced by trained and certified technicians. The air conditioning evaporator should never be repaired or replaced by one from a salvage vehicle. It should only be replaced by a new evaporator to ensure proper and safe operation. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
182 Driving and Operating Ignition Positions (Key Brake Assist ...... 230 Driving and Access) ...... 207 Hill Start Assist (HSA) ...... 231 Operating Starting the Engine ...... 209 Stop/Start System ...... 210 Ride Control Systems Engine Heater ...... 211 Traction Control/Electronic Stability Control ...... 231 Driving Information Retained Accessory Power (RAP) ...... 213 Hill Descent Control (HDC) . . . 233 Driving for Better Fuel Driver Mode Control ...... 234 Economy ...... 183 Shifting Into Park ...... 213 Shifting out of Park ...... 215 Limited-Slip Differential ...... 239 Distracted Driving ...... 184 Locking Rear Axle ...... 239 Defensive Driving ...... 184 Parking over Things Drunk Driving ...... 185 That Burn ...... 215 Cruise Control Control of a Vehicle ...... 185 Active Fuel Management . . . . . 215 Cruise Control ...... 239 Braking ...... 185 Extended Parking ...... 216 Adaptive Cruise Control (1500 Steering ...... 185 Engine Exhaust Series) ...... 242 Off-Road Recovery ...... 187 Engine Exhaust ...... 216 Loss of Control ...... 187 Driver Assistance Systems Running the Vehicle While Driver Assistance Systems . . . 252 Off-Road Driving ...... 188 Parked ...... 217 Driving on Wet Roads ...... 193 Assistance Systems for Hill and Mountain Roads . . . . . 194 Automatic Transmission Parking or Backing ...... 253 Winter Driving ...... 194 Automatic Transmission ...... 217 Assistance Systems for If the Vehicle Is Stuck ...... 196 Manual Mode ...... 220 Driving ...... 264 Vehicle Load Limits ...... 197 Tow/Haul Mode ...... 223 Forward Collision Alert (FCA) Truck-Camper Loading System ...... 264 Information ...... 202 Drive Systems Automatic Emergency Four-Wheel Drive ...... 223 Braking (AEB) ...... 266 Starting and Operating Front Pedestrian Braking New Vehicle Break-In ...... 204 Brakes (FPB) System (1500 Ignition Positions (Keyless Electric Brake Boost ...... 228 Series) ...... 268 Access) ...... 205 Antilock Brake Side Blind Zone System (ABS) ...... 228 Alert (SBZA) ...... 270 Electric Parking Brake ...... 229 Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Driving and Operating 183 Lane Change Alert (LCA) Towing Equipment ...... 292 Driving Information (1500 Series) ...... 270 Trailer Sway Control (TSC) . . . 304 Lane Departure Warning Trailering App ...... 306 (LDW) (2500/3500 Driving for Better Fuel Series) ...... 272 Conversions and Add-Ons Economy Lane Keep Assist (LKA) (1500 Add-On Electrical Driving habits can affect fuel Series) ...... 274 Equipment ...... 318 Adding a Snow Plow or Similar mileage. Here are some driving tips Fuel Equipment ...... 319 to get the best fuel economy Top Tier Fuel ...... 276 Pickup Conversion to possible: Recommended Fuel (Except Chassis Cab ...... 322 . Set the climate controls to the 6.2L V8 Engine) ...... 276 desired temperature after the Recommended Fuel (6.2L engine is started, or turn them V8 Engine) ...... 277 off when not required. Prohibited Fuels ...... 277 Fuels in Foreign Countries . . . 277 . Avoid fast starts and accelerate Fuel Additives ...... 278 smoothly. E85 or FlexFuel ...... 278 . Brake gradually and avoid Filling the Tank (Pickup abrupt stops. Model) ...... 279 Filling the Tank (Chassis Cab . Avoid idling the engine for long Model) ...... 281 periods of time. Filling a Portable Fuel . When road and weather Container ...... 282 conditions are appropriate, use cruise control. Trailer Towing General Towing . Always follow posted speed Information ...... 283 limits or drive more slowly when Driving Characteristics and conditions require. Towing Tips ...... 283 . Keep vehicle tires properly Trailer Towing ...... 288 inflated. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
184 Driving and Operating . Combine several trips into a . Do not use a phone in . Avoid stressful conversations single trip. demanding driving situations. while driving, whether with a . Replace the vehicle's tires with Use a hands-free method to passenger or on a cell phone. the same TPC Spec number place or receive necessary phone calls. molded into the tire's sidewall { Warning near the size. . Watch the road. Do not read, take notes, or look up Taking your eyes off the road too . Follow recommended scheduled long or too often could cause a maintenance. information on phones or other electronic devices. crash resulting in injury or death. Focus your attention on driving. Distracted Driving . Designate a front seat passenger to handle potential Distraction comes in many forms distractions. Refer to the infotainment manual for and can take your focus from the more information on using that . Become familiar with vehicle task of driving. Exercise good system and the navigation system, judgment and do not let other features before driving, such as programming favorite radio if equipped, including pairing and activities divert your attention away using a cell phone. from the road. Many local stations and adjusting climate control and seat settings. governments have enacted laws Defensive Driving regarding driver distraction. Become Program all trip information into familiar with the local laws in any navigation device prior to Defensive driving means “always your area. driving. expect the unexpected.” The first step in driving defensively is to wear To avoid distracted driving, keep . Wait until the vehicle is parked the seat belt. See Seat Belts 0 62. your eyes on the road, keep your to retrieve items that have fallen hands on the steering wheel, and to the floor. . Assume that other road users focus your attention on driving. . Stop or park the vehicle to tend (pedestrians, bicyclists, and to children. other drivers) are going to be careless and make mistakes. . Keep pets in an appropriate Anticipate what they may do and carrier or restraint. be ready. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Driving and Operating 185 . Allow enough following distance Control of a Vehicle If the engine ever stops or a brake between you and the driver in fault occurs, the brakes may lose front of you. Braking, steering, and accelerating power assist. More effort will be are important factors in helping to . Focus on the task of driving. required to stop the vehicle. It may control a vehicle while driving. take longer to stop. Drunk Driving Braking Steering Death and injury associated with Braking action involves perception drinking and driving is a global time and reaction time. Deciding to Caution tragedy. push the brake pedal is perception time. Actually doing it is To avoid damage to the steering { Warning reaction time. system, do not drive over curbs, parking barriers, or similar objects Drinking and then driving is very Average driver reaction time is about three-quarters of a second. In at speeds greater than 3 km/h dangerous. Your reflexes, that time, a vehicle moving at (1 mph). Use care when driving perceptions, attentiveness, and 100 km/h (60 mph) travels 20 m over other objects such as lane judgment can be affected by even (66 ft), which could be a lot of dividers and speed bumps. a small amount of alcohol. You distance in an emergency. Damage caused by misuse of the can have a serious — or even Helpful braking tips to keep in mind vehicle is not covered by the fatal — collision if you drive after vehicle warranty. drinking. include: Do not drink and drive or ride with . Keep enough distance between you and the vehicle in front a driver who has been drinking. of you. Ride home in a cab; or if you are with a group, designate a driver . Avoid needless heavy braking. who will not drink. . Keep pace with traffic. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
186 Driving and Operating If the steering wheel is turned until it (2500/3500 Series - Double Cab/ reaches the end of its travel, and is Crew Cab with Digital Steer held in that position for an extended Assist) period of time, power steering assist The vehicle has a Digital Steer may be reduced. Assist power steering system that Normal use of the power steering varies the amount of effort required assist should return when the to steer the vehicle. Less steering system cools down. effort is required at slower speeds. See your dealer if there is a At faster speeds, the required problem. steering effort increases. The system helps the steering wheel Power Steering (2500/3500 return to center at low speeds. Electric Power Steering (1500 Series) Pressing the Tow/Haul button Series) adjusts steering effort for driving (2500/3500 Series - All Regular conditions described in Tow/Haul This vehicle has electric power Cab, Double Cab/Crew Cab Mode 0 223. steering. It does not have power without Digital Steer Assist) The power steering system may steering fluid. Regular maintenance The power steering system may is not required. require maintenance. See Power require maintenance. See Power Steering Fluid 0 350. If power steering assist is lost due Steering Fluid 0 350. to a system malfunction, the vehicle If power steering assist is lost If power steering assist is lost because the engine stops or the can be steered, but may require because the engine stops or the increased effort. system malfunctions, the vehicle system malfunctions, the vehicle can be steered but may require See your dealer if there is a can be steered but may require increased effort. See your dealer. problem. increased effort. See your dealer. If the steering assist is used for an extended period of time while the vehicle is not moving, power assist may be reduced. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Driving and Operating 187 Steering in Emergencies The vehicle's right wheels can drop Caution off the edge of a road onto the There are some situations when . shoulder while driving. Follow steering around a problem may Do not hold the steering wheel at these tips: full rotation for more than be more effective than braking. 1. Ease off the accelerator and 15 seconds and/or at an elevated Holding both sides of the . then, if there is nothing in the RPM. Damage may occur to the steering wheel allows you to turn way, steer the vehicle so that it power steering system and there 180 degrees without removing straddles the edge of the may be loss of power steering a hand. pavement. assist. Antilock Brake System (ABS) . 2. Turn the steering wheel about allows steering while braking. one-eighth of a turn, until the Curve Tips Off-Road Recovery right front tire contacts the . Take curves at a reasonable pavement edge. speed. 3. Turn the steering wheel to go . Reduce speed before entering a straight down the roadway. curve. . Maintain a reasonable steady Loss of Control speed through the curve. Skidding . Wait until the vehicle is out of There are three types of skids that the curve before accelerating correspond to the vehicle's three gently into the straightaway. control systems: . Braking Skid — wheels are not rolling. . Steering or Cornering Skid — too much speed or steering in a curve causes tires to slip and lose cornering force. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
188 Driving and Operating . Acceleration Skid — too much . Try to avoid sudden steering, throttle causes the driving acceleration, or braking, { Warning wheels to spin. including reducing vehicle speed by shifting to a lower gear. Any When driving off-road, bouncing Defensive drivers avoid most skids and quick changes in direction by taking reasonable care suited to sudden changes could cause the tires to slide. can easily throw you out of existing conditions, and by not position. This could cause you to overdriving those conditions. But Remember: Antilock brakes help lose control and crash. You and skids are always possible. avoid only the braking skid. your passengers should always If the vehicle starts to slide, follow wear seat belts. these suggestions: Off-Road Driving . Ease your foot off the Four-wheel-drive vehicles can be Before Driving Off-Road accelerator pedal and steer the used for off-road driving. Vehicles way you want the vehicle to go. without four-wheel drive and . Have all necessary maintenance The vehicle may straighten out. vehicles not equipped with All and service work completed. Be ready for a second skid if it Terrain (AT) or On-Off Road (OOR) . Fuel the vehicle, fill fluid levels, occurs. tires must not be driven off-road and check inflation pressure in except on a level, solid surface. For . Slow down and adjust your all tires, including the spare, contact information about the if equipped. driving according to weather original equipment tires, see the conditions. Stopping distance warranty manual. . Read all the information about can be longer and vehicle four-wheel-drive vehicles in this control can be affected when One of the best ways for successful manual. traction is reduced by water, off-road driving is to control the snow, ice, gravel, or other speed. . Remove any underbody air material on the road. Learn to deflector, if equipped. Re-attach the air deflector after off-road recognize warning clues — such as enough water, ice, or packed driving. snow on the road to make a . Know the local laws that apply to mirrored surface — and slow off-road driving. down when you have any doubt. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Driving and Operating 189 To gain more ground clearance if Environmental Concerns needed, it may be necessary to Warning (Continued) Always use established trails, remove the front fascia lower air . roads, and areas that have been dam, if equipped. However, driving passengers can be struck set aside for public off-road without the air dam reduces fuel by flying objects. Secure the recreational driving and obey all economy. cargo properly. posted regulations. . Keep cargo in the cargo Caution area as far forward and as . Do not damage shrubs, flowers, low as possible. The trees, or grasses or disturb Operating the vehicle for heaviest things should be wildlife. extended periods without the front on the floor, forward of the . Do not park over things that fascia lower air dam installed can rear axle. burn. See Parking over Things cause improper airflow to the . Heavy loads on the roof That Burn 0 215. engine. Reattach the front fascia raise the vehicle's center of air dam after off-road driving. gravity, making it more likely Driving on Hills to roll over. You can be Driving safely on hills requires good seriously or fatally injured if Loading the Vehicle for judgment and an understanding of the vehicle rolls over. Put what the vehicle can and cannot do. Off-Road Driving heavy loads inside the cargo area, not on the roof. { Warning { Warning For more information about loading Many hills are simply too steep . Unsecured cargo on the for any vehicle. Driving up hills load floor can be tossed the vehicle, see Vehicle Load Limits 0 can cause the vehicle to stall. about when driving over 197 and 0 rough terrain. You or your Tires 375. Driving down hills can cause loss of control. Driving across hills can (Continued) cause a rollover. You could be injured or killed. Do not drive on steep hills. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
190 Driving and Operating Before driving on a hill, assess the . Never go downhill forward or brakes to slow the vehicle and steepness, traction, and backward with either the help keep the vehicle under obstructions. If the terrain ahead transmission or transfer case in control. cannot be seen, get out of the N (Neutral). The brakes could vehicle and walk the hill before overheat and you could lose driving further. control. { Warning When driving on hills: Heavy braking when going down { Warning a hill can cause your brakes to . Use a low gear and keep a firm overheat and fade. This could grip on the steering wheel. If the vehicle has the two-speed cause loss of control and you or . Maintain a slow speed. automatic transfer case, shifting others could be injured or killed. the transfer case to N (Neutral) . When possible, drive straight up Apply the brakes lightly when or down the hill. can cause your vehicle to roll descending a hill and use a low even if the transmission is in gear to keep vehicle speed under . Slow down when approaching P (Park). This is because the control. the top of the hill. N (Neutral) position on the . Use headlamps even during the transfer case overrides the If a brake fade condition is detected, day to make the vehicle more transmission. You or someone visible. a DIC warning message is else could be injured. If leaving displayed. Adjust brake pedal use the vehicle, set the parking brake and shift to a lower transmission { Warning and shift the transmission to gear to reduce braking. P (Park). Shift the transfer case to Driving to the top of a hill at high any position but N (Neutral). If the brakes continue to fade to a speed can cause a crash. There severe condition, additional DIC could be a drop-off, embankment, messages are displayed. The brake When driving down a hill, keep cliff, or even another vehicle. You . system warning light will illuminate, the vehicle headed straight could be seriously injured or and the vehicle speed may be down. Use a low gear because limited. See Brake System Warning killed. As you near the top of a the engine will work with the Light 0 137. hill, slow down and stay alert. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Driving and Operating 191 If the vehicle stalls on a hill: . If driving downhill when the downhill. If the vehicle slips 1. Apply the brakes to stop the vehicle stalls, shift to a sideways, it can hit something vehicle, and then apply the lower gear, release the that will trip it — a rock, a rut, parking brake. parking brake, and drive etc. — and roll over. straight down the hill. 2. Shift into P (Park) and then . Hidden obstacles can make the restart the engine. 3. If the vehicle cannot be steepness of the incline more restarted after stalling, set the severe. If a rock is driven across . If driving uphill when the parking brake, shift into with the uphill wheels, or if the vehicle stalls, shift to P (Park), and turn the downhill wheels drop into a rut R (Reverse), release the vehicle off. or depression, the vehicle can tilt parking brake, and back even more. straight down. 3.1. Leave the vehicle and seek help. . If an incline must be driven . Never try to turn the vehicle 3.2. Stay clear of the path the across, and the vehicle starts to around. If the hill is steep slide, turn downhill. This should enough to stall the vehicle, vehicle would take if it rolled downhill. help straighten out the vehicle it is steep enough to cause and prevent the side slipping. it to roll over. . Avoid turns that take the vehicle across the incline of the hill. . If you cannot make it up the { Warning hill, back straight down A hill that can be driven straight the hill. up or down might be too steep to Getting out of the vehicle on the drive across. Driving across an downhill side when stopped . Never back down a hill in incline puts more weight on the across an incline is dangerous. N (Neutral) using only the downhill wheels, which could If the vehicle rolls over, you could brake. The vehicle can roll cause a downhill slide or a be crushed or killed. Always get backward quickly and you rollover. could lose control. out on the uphill side of the . Surface conditions can be a vehicle and stay well clear of the problem. Loose gravel, muddy rollover path. spots, or even wet grass can cause the tires to slip sideways, Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
192 Driving and Operating Driving in Mud, Sand, Snow, or Ice Warning (Continued) Caution Use a low gear when driving in mud you and your passengers could Do not drive through standing — the deeper the mud, the lower drown. Drive your vehicle on safe water if it is deep enough to cover the gear. Keep the vehicle moving surfaces only. the wheel hubs, axles, or exhaust to avoid getting stuck. pipe. Deep water can damage the Traction changes when driving on Driving in Water axle and other vehicle parts. sand. On loose sand, such as on beaches or sand dunes, the tires If the standing water is not too deep, tend to sink into the sand. This { Warning drive through it slowly. At faster affects steering, accelerating, and Driving through rushing water can speeds, water can get into the braking. Drive at a reduced speed be dangerous. Deep water can engine and cause it to stall. Stalling and avoid sharp turns or abrupt can occur if the exhaust pipe is maneuvers. sweep your vehicle downstream and you and your passengers under water. Do not turn off the Traction is reduced on hard packed could drown. If it is only shallow ignition when driving through water. snow and ice and it is easy to lose water, it can still wash away the If the exhaust pipe is under water, the engine will not start. When going control. Reduce vehicle speed when ground from under your tires. through water, the brakes get wet driving on hard packed snow Traction could be lost, and the and ice. and it may take longer to stop. See vehicle could roll over. Do not “Driving on Wet Roads” later in this drive through rushing water. section. { Warning After Off-Road Driving Driving on frozen lakes, ponds, or rivers can be dangerous. Ice Remove any brush or debris that conditions vary greatly and the has collected on the underbody or vehicle could fall through the ice; chassis, or under the hood. These accumulations can be a fire hazard. (Continued) Re-install underbody air deflector and air dam if removed. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Driving and Operating 193 After operation in mud or sand, Hydroplaning have the brake linings cleaned and { Warning Hydroplaning is dangerous. Water checked. These substances can can build up under the vehicle's cause glazing and uneven braking. Wet brakes can cause crashes. tires so they actually ride on the Check the body structure, driveline, They might not work as well in a water. This can happen if the road is steering, suspension, wheels, tires, quick stop and could cause wet enough and you are going fast and exhaust system for damage and pulling to one side. You could enough. When the vehicle is check the fuel lines and cooling lose control of the vehicle. hydroplaning, it has little or no system for any leakage. After driving through a large contact with the road. More frequent maintenance service puddle of water or a car/vehicle There is no hard and fast rule about is required. See the Maintenance wash, lightly apply the brake hydroplaning. The best advice is to Schedule 0 437. pedal until the brakes work slow down when the road is wet. normally. Driving on Wet Roads Flowing or rushing water creates Other Rainy Weather Tips Rain and wet roads can reduce strong forces. Driving through Besides slowing down, other wet vehicle traction and affect your flowing water could cause the weather driving tips include: ability to stop and accelerate. vehicle to be carried away. If this . Allow extra following distance. Always drive slower in these types happens, you and other vehicle Pass with caution. of driving conditions and avoid occupants could drown. Do not . driving through large puddles and ignore police warnings and be . Keep windshield wiping deep-standing or flowing water. very cautious about trying to drive equipment in good shape. through flowing water. . Keep the windshield washer fluid reservoir filled. . Have good tires with proper tread depth. See Tires 0 375. . Turn off cruise control. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
194 Driving and Operating Hill and Mountain Roads Winter Driving { Warning Driving on steep hills or through Driving on Snow or Ice mountains is different than driving Coasting downhill in N (Neutral) on flat or rolling terrain. Tips include: or with the ignition off is Snow or ice between the tires and dangerous. This can cause the road creates less traction or . Keep the vehicle serviced and in grip, so drive carefully. Wet ice can good shape. overheating of the brakes and loss of steering assist. Always occur at about 0 °C (32 °F) when freezing rain begins to fall. Avoid . Check all fluid levels and brakes, have the engine running and the driving on wet ice or in freezing rain tires, cooling system, and vehicle in gear. transmission. until roads can be treated. . Shift to a lower gear when going For Slippery Road Driving: . Drive at speeds that keep the down steep or long hills. vehicle in its own lane. Do not . Accelerate gently. Accelerating swing wide or cross the too quickly causes the wheels to { Warning center line. spin and makes the surface under the tires slick. Using the brakes to slow the . Be alert on top of hills; vehicle on a long downhill slope something could be in your lane . Turn on Traction Control. See can cause brake overheating, can (e.g., stalled car, crash). Traction Control/Electronic Stability Control 0 231. reduce brake performance, and . Pay attention to special road could result in a loss of braking. signs (e.g., falling rocks area, . The Antilock Brake System Shift the transmission to a lower winding roads, long grades, (ABS) improves vehicle stability gear to let the engine assist the passing or no-passing zones) during hard stops, but the brakes on a steep downhill slope. and take appropriate action. brakes should be applied sooner than when on dry pavement. See Antilock Brake System (ABS) 0 228. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Driving and Operating 195 . Allow greater following distance and watch for slippery spots. Icy { Warning Warning (Continued) patches can occur on otherwise clear roads in shaded areas. Snow can trap engine exhaust the fan speed to the highest The surface of a curve or an under the vehicle. This may setting. See “Climate overpass can remain icy when cause exhaust gases to get Control Systems.” the surrounding roads are clear. inside. Engine exhaust contains For more information about CO, Avoid sudden steering carbon monoxide (CO), which see Engine Exhaust 0 216. maneuvers and braking while cannot be seen or smelled. It can on ice. cause unconsciousness and even death. To save fuel, run the engine for . Turn off cruise control. short periods to warm the vehicle If the vehicle is stuck in snow: Blizzard Conditions and then shut the engine off and . Clear snow from the base of partially close the window. Moving Stop the vehicle in a safe place and the vehicle, especially any about to keep warm also helps. signal for help. Stay with the vehicle blocking the exhaust pipe. If it takes time for help to arrive, unless there is help nearby. when running the engine, push the If possible, use Roadside . Open a window about 5 cm accelerator pedal slightly so the Assistance. See Roadside (2 in) on the vehicle side engine runs faster than the idle Assistance Program 0 462. To get that is away from the wind, speed. This keeps the battery help and keep everyone in the to bring in fresh air. charged to restart the vehicle and to vehicle safe: . Fully open the air outlets on signal for help with the headlamps. . Turn on the hazard warning or under the instrument Do this as little as possible, to flashers. panel. save fuel. . Tie a red cloth to an outside . Adjust the climate control mirror. system to circulate the air inside the vehicle and set (Continued) Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
196 Driving and Operating If the Vehicle Is Stuck Rocking the Vehicle to Get Slowly spinning the wheels in the It Out forward and reverse directions Slowly and cautiously spin the causes a rocking motion that could wheels to free the vehicle when Caution free the vehicle. If that does not get stuck in sand, mud, ice, or snow. the vehicle out after a few tries, it See “Rocking the Vehicle to Get It Do not hold the steering wheel at might need to be towed out. See Out” later in this section. 0 full rotation for more than Towing the Vehicle 419. Recovery hooks can be used, if the vehicle The Traction Control/Electronic 15 seconds and/or at an elevated has them. Stability Control can often help to RPM. Damage may occur to the free a stuck vehicle. See Traction power steering system and there Recovery Hooks Control/Electronic Stability Control may be loss of power steering 0 231. If TC/ESC cannot free the assist. vehicle, see “Rocking the Vehicle to { Warning Get it Out” following. Turn the steering wheel left and Never pull on recovery hooks from the side. The hooks could { Warning right to clear the area around the front wheels. Then make sure the break and you and others could If the vehicle's tires spin at high wheels are pointed straight ahead. be injured. When using recovery speed, they can explode, and you For four-wheel-drive vehicles, shift hooks, always pull the vehicle or others could be injured. The into Four-Wheel Drive High. Turn from the front. vehicle can overheat, causing an the TCS off. Shift back and forth engine compartment fire or other between R (Reverse) and a forward damage. Spin the wheels as little gear, spinning the wheels as little as as possible and avoid going possible. To prevent transmission wear, wait until the wheels stop above 56 km/h (35 mph). spinning before shifting gears.
For information about using tire chains on the vehicle, see Tire Chains 0 400. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Driving and Operating 197 Vehicle Load Limits Warning (Continued) It is very important to know how much weight the vehicle can cause loss of control and a carry. This weight is called the crash. Overloading can also vehicle capacity weight and reduce stopping distance, includes the weight of all damage the tires, and shorten occupants, cargo, and all the life of the vehicle. nonfactory-installed options. Two labels on the vehicle may Tire and Loading Information show how much weight it was Label designed to carry: the Tire and Caution Loading Information label and the Certification/Tire label. Never use recovery hooks to tow the vehicle. The vehicle could be { Warning damaged, and the repairs would not be covered by the vehicle Do not load the vehicle any warranty. heavier than the Gross Vehicle Weight Rating If equipped, there are recovery (GVWR), or either the hooks at the front of the vehicle. maximum front or rear Gross Use them if the vehicle is stuck Axle Weight Rating (GAWR). off-road and needs to be pulled This can cause systems to Label Example some place to continue driving. break and change the way the A vehicle-specific Tire and vehicle handles. This could Loading Information label is (Continued) attached to the center pillar (B-pillar). The Tire and Loading Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
198 Driving and Operating Information label shows the “Steps for Determining Correct load capacity is 650 lbs. number of occupant seating Load Limit– (1400-750 (5 x 150) = positions (1), and the maximum 1. Locate the statement "The 650 lbs.) vehicle capacity weight (2) in combined weight of 5. Determine the combined kilograms and pounds. occupants and cargo should weight of luggage and cargo The Tire and Loading never exceed XXX kg or being loaded on the vehicle. Information label also shows the XXX lbs." on your vehicle’s That weight may not safely size of the original equipment placard. exceed the available cargo tires (3) and the recommended 2. Determine the combined and luggage load capacity cold tire inflation pressures (4). weight of the driver and calculated in Step 4. For more information on tires passengers that will be 0 6. If your vehicle will be towing and inflation see Tires 375 riding in your vehicle. a trailer, load from your and trailer will be transferred to Tire Pressure 0 383. 3. Subtract the combined weight of the driver and your vehicle. Consult this There is also important loading passengers from XXX kg or manual to determine how information on the vehicle XXX lbs. this reduces the available Certification/Tire label. It may cargo and luggage load 4. The resulting figure equals show the Gross Vehicle Weight capacity of your vehicle.” Rating (GVWR) and the Gross the available amount of cargo and luggage load See Trailer Towing 0 288 for Axle Weight Rating (GAWR) for important information on towing the front and rear axles. See capacity. For example, if the "XXX" amount equals a trailer, towing safety rules, and “Certification/Tire Label” later in trailering tips. this section. 1400 lbs. and there will be five 150 lb passengers in your vehicle, the amount of available cargo and luggage Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Driving and Operating 199
Example 1 Example 2 Example 3
1. Vehicle Capacity Weight for 1. Vehicle Capacity Weight for 1. Vehicle Capacity Weight for Example 1 = (453 kg) Example 2 = 453 kg Example 3 = 453 kg (1,000 lb) (1,000 lb) (1,000 lb) 2. Subtract Occupant Weight 2. Subtract Occupant Weight 2. Subtract Occupant Weight @ 68 kg (150 lb) × 2 = @ 68 kg (150 lb) × 5 = @ 91 kg (200 lb) × 5 = 136 kg (300 lb) 340 kg (750 lb) 453 kg (1,000 lb) 3. Available Occupant and 3. Available Cargo Weight = 3. Available Cargo Weight = Cargo Weight = 317 kg 113 kg (250 lb) 0 kg (0 lb) (700 lb) Refer to the Tire and Loading Information label for specific information about the vehicle's capacity weight and seating positions. The combined weight Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
200 Driving and Operating of the driver, passengers, and includes the weight of the cargo should never exceed the vehicle, all occupants, fuel, and { Warning vehicle's capacity weight. cargo. In the case of a sudden stop Certification/Tire Label The Certification/Tire label also or collision, things carried in may show the maximum weights the bed of your truck could for the front and rear axles, shift forward and come into called Gross Axle Weight the passenger area, injuring Rating (GAWR). To determine you and others. If you put the actual loads on the front and things in the bed of your truck, rear axles, weigh the vehicle at you should make sure they a weigh station. Your dealer can are properly secured. help with this. Be sure to spread the load equally on both sides of the centerline. Caution The Certification/Tire label also contains important information Overloading the vehicle may A vehicle-specific Certification/ about the Front Axle Reserve cause damage. Repairs would not Tire label is label is attached to Capacity. See Adding a Snow be covered by the vehicle the center pillar (B-pillar). The Plow or Similar Equipment warranty. Do not overload the vehicle. label may show the size of the 0 319. vehicle's original tires and the inflation pressures needed to Using heavier suspension obtain the gross weight capacity components to get added of the vehicle. This is called durability might not change the Gross Vehicle Weight weight ratings. Ask your dealer Rating (GVWR). The GVWR to help load the vehicle the right way. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Driving and Operating 201 There is also important loading well. The center of gravity height { Warning information for off-road driving in must not extend above the top Things you put inside the this manual. See “Loading the of the pickup box flareboard. vehicle can strike and injure Vehicle for Off-Road Driving“ 0 Any load that extends beyond people in a sudden stop or under Off-Road Driving 188. the vehicle's taillamp area must turn, or in a crash. Two-Tiered Loading be properly marked according to local laws and regulations. . Put things in the cargo Depending on the model of the area of the vehicle. Try to pickup, an upper load platform Remember not to exceed the spread the weight evenly. can be created by positioning Gross Axle Weight . Never stack heavier three or four 5 cm (2 in) by Rating (GAWR) of the front or things, like suitcases, 15 cm (6 in) wooden planks rear axle. inside the vehicle so that across the width of the pickup Add-On Equipment some of them are above box. The planks must be When carrying removable items, the tops of the seats. inserted in the pickup box depressions. a limit on how many people . Do not leave an carried inside the vehicle may unsecured child restraint When using this upper load be necessary. Be sure to weigh in the vehicle. platform, be sure the load is the vehicle before buying and securely tied down to prevent it installing the new equipment. . When you carry from shifting. The load's center something inside the of gravity should be positioned vehicle, secure it in a zone over the rear axle. The whenever you can. zone is located in the area . Do not leave a seat between the front of each wheel folded down unless you well and the rear of each wheel need to. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
202 Driving and Operating Loading Points equipment. See www.gmupfitter.com Caution for additional pickup box load bearing structural information. Overloading the vehicle may cause damage. Repairs would not Truck-Camper Loading be covered by the vehicle warranty. Do not overload the Information vehicle. A vehicle-specific Truck-Camper Loading Information label is Remember not to exceed the attached to the inside of the Gross Axle Weight vehicle's glove box. This label Rating (GAWR) of the front or indicates if a slide-in camper rear axle. can be carried, how much of a load the vehicle can carry, and Maximum how to correctly spread out the * Equipment Weight 1. Primary Load Points 2. Secondary Load Areas load. It will help to match the Ladder Rack 340 kg (750 lb) 3. GM Approved Accessory right slide-in camper to the and Cargo Mounting Points vehicle. Cross Toolbox 181 kg (400 lb) Structural members (1) and (2) are Your dealer can help make a and Cargo included in the pickup box design. good vehicle-camper match and Additional accessories should use help determine the Cargo Side Boxes 113 kg per these load points. Depending on the and Cargo side (250 lb accessory design, use a spacer Weight Rating (CWR). per side) under the accessory at the load When installing and loading a points to remove gap. The holes for * The combined weight for all slide-in camper, check the GM approved accessories (3) are manufacturer's instructions. rail-mounted equipment should not intended for aftermarket not exceed 454 kg (1,000 lb). Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Driving and Operating 203 When carrying a slide-in camper, the total cargo load of the vehicle is the weight of the camper plus: . Everything added to the camper after it left the factory. . Everything in the camper. Use the rear edge of the load . All the people inside. floor for measurement purposes. The CWR is the maximum The recommended location for weight of the load the vehicle the cargo center of gravity is in 1. Camper Center of can carry. It does not include the zone C for the CWR. It is the Gravity weight of the people inside. But, point where the mass of a body 2. Recommended Center of use about 68 kg (150 lb) for is concentrated and, Gravity Location Zone each seat. if suspended at that point, would balance the front and rear. When the truck is used to carry The total cargo load must not be a slide-in camper, the total cargo more than the vehicle's CWR. Here is an example of proper load of the truck consists of the truck and camper match: Refer to the Truck-Camper manufacturer's camper weight Loading Information label in the figure, the weight of installed glove box for dimensions A and additional camper equipment not B as shown in the following included in the manufacturer's illustration. camper weight figure, the weight of camper cargo, and the weight of passengers in the camper. The total cargo load should not Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
204 Driving and Operating exceed the truck's cargo weight gross axle weight ratings Starting and rating, and the camper's center (GAWR). The total axle of gravity (1) should fall within loads should not exceed the Operating the truck's recommended center vehicle's gross vehicle weight of gravity zone (2) when rating (GVWR). These ratings New Vehicle Break-In installed. are given on the Certification/ Caution Any accessories or other Tire label attached to the equipment that are added to the B-pillar. See “Certification/Tire Label under Vehicle Load The vehicle does not need an vehicle must be weighed. Then, ” elaborate break-in. But it will Limits 0 197. If weight ratings subtract this extra weight from perform better in the long run if the CWR. This extra weight may are exceeded, move or remove you follow these guidelines: shorten the center of gravity items to bring all weights below the ratings. . Keep the vehicle speed at zone of the vehicle. 88 km/h (55 mph) or less for If the slide-in camper and its See your dealer for more the first 805 km (500 mi). load weighs less than the CWR, information on curb weights, . Do not drive at any one the center of gravity zone for the cargo weights, Cargo Weight constant speed, fast or slow, vehicle may be larger. Rating, and the correct center of for the first 805 km (500 mi). gravity zone. Do not make full-throttle Secure loose items to prevent starts. Avoid downshifting to weight shifts that could affect the brake or slow the vehicle. balance of the vehicle. When the . Avoid making hard stops for truck-camper is loaded, drive to the first 322 km (200 mi) or a scale and weigh on the front so. During this time the new and on the rear wheels brake linings are not yet separately to determine axle broken in. Hard stops with loads. Individual axle loads new linings can mean should not exceed either of the (Continued) Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Driving and Operating 205 Ignition Positions antenna signal causing interference Caution (Continued) to the Keyless Access system. See (Keyless Access) Remote Keyless Entry (RKE) premature wear and earlier System Operation (Key Access) replacement. Follow this 0 13 or breaking-in guideline every Remote Keyless Entry (RKE) time you get new brake System Operation (Keyless Access) linings. 0 16. . Do not tow a trailer during To shift out of P (Park), the ignition break-in. See Trailer Towing 0 must be on or in Service Mode, and 288 for the trailer towing the brake pedal must be applied. capabilities of the vehicle and more information. { Warning Following break-in, engine speed and load can be gradually Turning off the vehicle while increased. moving may cause loss of power Vehicles equipped with Keyless assist in the brake and steering Access have pushbutton starting. systems and disable the airbags. The Remote Keyless Entry (RKE) While driving, only shut the transmitter must be in the vehicle for vehicle off in an emergency. the system to operate. If the pushbutton start is not working, the vehicle may be near a strong radio Stopping the Engine/LOCK/ OFF (No Indicator Lights) : When the vehicle is stopped, press ENGINE START/STOP once to turn the engine off. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
206 Driving and Operating If the vehicle is in P (Park), the power assist in the brake and 5. Set the parking brake. See ignition will turn off, and Retained steering systems and disable the Electric Parking Brake 0 229. Accessory Power (RAP) will remain airbags. active. See Retained Accessory 0 If the vehicle must be shut off in an { Warning Power (RAP) 213. emergency: Turning off the vehicle while If the vehicle is not in P (Park), the 1. If the vehicle cannot be pulled ignition will return to ACC/ moving may cause loss of power over, and must be shut off assist in the brake and steering ACCESSORY and display the while driving, press and hold systems and disable the airbags. message SHIFT TO PARK in the ENGINE START/STOP button While driving, only shut the Driver Information Center (DIC). for longer than two seconds, When the vehicle is shifted into or press twice in five seconds. vehicle off in an emergency. P (Park), the ignition system will turn off. 2. Brake using a firm and steady pressure. Do not pump the ACC/ACCESSORY (Amber The vehicle may have an electric brakes repeatedly. This may Indicator Light) : This mode allows steering column lock. The lock is deplete power assist, requiring some electrical accessories to be activated when the ignition is turned increased brake pedal force. used when the engine is off. off and driver door is opened. With the ignition off, pressing the A sound may be heard as the lock 3. Shift the vehicle to N (Neutral). ENGINE START/STOP button one actuates or releases. The steering This can be done while the time without the brake pedal applied column lock may not release with vehicle is moving. After shifting will place the ignition system in the wheels turned off center. If this to N (Neutral), firmly apply the ACC/ACCESSORY. happens, the vehicle may not start. brakes and steer the vehicle to Move the steering wheel from left to a safe location. The ignition will switch from ACC/ right while attempting to start the 4. Come to a complete stop, shift ACCESSORY to off after vehicle. If this does not work, the to P (Park), and make sure five minutes to prevent battery vehicle needs service. engine is off. The shift lever rundown. Unless an emergency exists, do not must be in P (Park) to turn the ON/RUN/START (Green Indicator turn the engine off when the vehicle ignition off. Light) : This mode is for driving and is moving. This will cause a loss of starting. With the ignition off, and Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Driving and Operating 207 the brake pedal applied, pressing Ignition Positions (Key 0 (Stopping the Engine/LOCK/ ENGINE START/STOP button once OFF) : This position turns off the will turn the ignition on. Once engine Access) vehicle. It also locks the ignition, the cranking begins, release the button. transmission, and the steering Engine cranking will continue until column, if equipped with a locking the engine starts. See Starting the steering column. Engine 0 209. Service Mode This power mode is available for service and diagnostics, and to verify the proper operation of the malfunction indicator lamp as may be required for emission inspection purposes. With the vehicle off, and the brake pedal not applied, pressing and holding the ENGINE 0. Stopping the Engine/LOCK/OFF START/STOP button for more than five seconds will place the vehicle in 1. ACC/ACCESSORY Service Mode. The instruments and 2. ON/RUN To turn off the vehicle: audio systems will operate as they do when the ignition is on, but the 3. START 1. Make sure that the vehicle is vehicle will not be able to be driven. The ignition switch has four stopped. The engine will not start in Service positions. 2. Shift to P (Park). Mode. Press the ENGINE START/ STOP button again to turn the To shift out of P (Park), the ignition 3. Continue to hold the brake ignition off. must be ON/RUN and the brake pedal, then set the parking pedal must be applied. brake. See Electric Parking Brake 0 229. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
208 Driving and Operating 4. Push the key all the way in 5. Shift to P (Park). toward the steering column, { Warning 6. Push the key all the way in then turn the key to toward the steering column (1), LOCK/OFF. Turning off the vehicle while moving may cause loss of power then turn the ignition to 5. Remove the key. assist in the brake and steering LOCK/OFF (2). 6. Release the brake pedal. systems and disable the airbags. 7. Set the parking brake. See 0 See your dealer if the key can be While driving, turn off the vehicle Electric Parking Brake 229. removed in any other position. only in an emergency. 8. Remove the key. Retained Accessory Power (RAP) 9. Release the brake pedal. will remain active. See Retained In an emergency, if the vehicle Accessory Power (RAP) 0 213. cannot be pulled over and must be turned off while driving: Caution A warning chime will sound when the driver door is opened and the 1. Push the key all the way in Use the correct key, make sure it key is in the ignition. toward the steering column, is all the way in — or pushed all then turn the key to ACC/ the way in toward the steering If equipped with a locking steering ACCESSORY. column when turning off the column, the steering can bind with vehicle and turn it only with the front wheels turned off center, 2. Brake using firm and steady — which may prevent key rotation out pressure. Do not pump the your hand. of LOCK/OFF. If this happens, move brakes repeatedly. This may the steering wheel from right to left deplete power assist, requiring 1 (ACC/ACCESSORY) : This while turning the key to ACC/ increased brake pedal force. position allows features such as the ACCESSORY. If this does not work, 3. Shift the vehicle to N (Neutral). infotainment system to operate then the vehicle needs service. This can be done while the while the vehicle is off. It also vehicle is moving. Continue unlocks the steering column, braking and steer the vehicle to if equipped with a locking steering a safe location. column. Use this position if the 4. Come to a complete stop. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Driving and Operating 209 vehicle must be pushed or towed. If the key is left in ON/RUN with the See Retained Accessory Power engine off, the battery could drain Caution (RAP) 0 213. and the vehicle may not start. Do not try to shift to P (Park) if the From ON/RUN, push the key all the 3 (START) : This is the position that vehicle is moving. If you do, you way in toward the steering column, starts the engine. When the engine could damage the transmission. then turn the key to ACC/ starts, release the key. The ignition Shift to P (Park) only when the ACCESSORY. returns to ON/RUN for driving. vehicle is stopped. If the key is left in ACC/ ACCESSORY with the engine off, Starting the Engine Starting Procedure the battery could drain and the If the vehicle has a diesel engine, vehicle may not start. see the Duramax diesel 1. For Key Access vehicles, turn A warning chime will sound when supplement. the ignition key to Start. When the driver door is opened and the the engine starts, let go of the key is in the ignition. Caution key. For Keyless Access vehicles, the RKE transmitter 2 (ON/RUN) : This position can be If you add electrical parts or must be in the vehicle. Press used to operate the electrical ENGINE START/STOP with the accessories and to display some accessories, you could change the way the engine operates. Any brake pedal applied. When the instrument cluster warning and engine begins cranking, let go resulting damage would not be indicator lights. This position can of the button. also be used for service and covered by the vehicle warranty. diagnostics, and to verify the proper See Add-On Electrical Equipment The driver may observe a operation of the malfunction 0 318. minor, and temporary, brake indicator lamp as may be required pedal kickback when starting the vehicle. This is normal. for emission inspection purposes. Move the shift lever to P (Park) or The switch stays in this position N (Neutral). To restart the engine The idle speed will go down as when the engine is running. The when the vehicle is already moving, the engine gets warm. Do not transmission is also unlocked in this use N (Neutral) only. race the engine immediately position. after starting it. Operate the Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
210 Driving and Operating engine and transmission gently accelerator pedal all the way to to allow the oil to warm up and the floor and holding it there { Warning lubricate all moving parts. while holding the key in START The automatic engine Stop/Start When the low fuel warning light or ENGINE START/STOP for up to a maximum of feature causes the engine to shut is on and the FUEL LEVEL off while the vehicle is still on. Do LOW message is displayed in 15 seconds. Wait at least 15 seconds between each try, not exit the vehicle before shifting the Driver Information Center to P (Park). The vehicle may (DIC), hold the ignition switch to allow the cranking motor to restart and move unexpectedly. in the START position to cool down. When the engine continue engine cranking. starts, let go of the key or Always shift to P (Park), and then button and accelerator. If the turn the ignition off before exiting vehicle starts briefly but then the vehicle. Caution stops again, do the same thing. This clears the extra gasoline Cranking the engine for long from the engine. Do not race Auto Engine Stop/Start periods of time, by returning the the engine immediately after When the brakes are applied and ignition to the START position starting it. Operate the engine the vehicle is at a complete stop, immediately after cranking has and transmission gently until the engine may turn off. When ended, can overheat and damage the oil warms up and lubricates stopped, the tachometer displays the cranking motor, and drain the all moving parts. AUTO STOP. See Tachometer battery. Wait at least 15 seconds 0 129. When the brake pedal is between each try, to let the Stop/Start System released or the accelerator pedal is cranking motor cool down. pressed, the engine will restart. If equipped, the Stop/Start system will shut off the engine to help To maintain vehicle performance, 2. If the engine does not start conserve fuel. It has components other conditions may cause the after five to 10 seconds, designed for the increased number engine to automatically restart especially in very cold weather of starts. before the brake pedal is released. (below −18 °C or 0 °F), it could be flooded with too much gasoline. Try pushing the Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Driving and Operating 211 Auto Stops may not occur and/or . The driver door has been When h is illuminated, the system Auto Starts may occur because: opened or the driver seat belt is enabled. . The climate control settings has been unbuckled. require the engine to be running . The hood has been opened. Engine Heater to cool or heat the vehicle . The Auto Stop has reached the If equipped, the engine heater can interior. maximum allowed time. provide easier starting and better . The vehicle battery charge fuel economy during engine is low. Auto Stop Disable Switch warm-up in cold weather conditions . The vehicle battery has recently at or below −18 °C (0 °F). Vehicles been disconnected. with an engine heater should be plugged in at least four hours before . Minimum vehicle speed has not starting. An internal thermostat in been reached since the last the plug-end of the cord may exist, Auto Stop. which will prevent engine heater . The accelerator pedal is operation at temperatures above pressed. −18 °C (0 °F). . The engine or transmission is not at the required operating { Warning temperature. Do not plug in the engine block . The outside temperature is not heater while the vehicle is parked in the required operating range. If equipped, the automatic engine in a garage or under a carport. . The vehicle is in any gear other Stop/Start feature can be disabled Property damage or personal than D (Drive). and enabled by pressing the switch injury may result. Always park the with the h symbol. Auto Stop is vehicle in a clear open area away . Tow/Haul Mode or other driver enabled each time you start the from buildings or structures. modes have been selected. vehicle. . The vehicle is on a steep hill or grade. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
212 Driving and Operating To Use the Engine Heater Warning (Continued) 1. Turn off the engine. 2. Check the heater cord for function. An ungrounded damage. If it is damaged, do outlet could cause an not use it. See your dealer for electric shock. a replacement. Inspect the . Use a weatherproof, cord for damage yearly. heavy-duty, 15 amp-rated 3. Plug the heater cord into the extension cord if needed. connector on the vehicle. Failure to use the recommended extension 4. Plug the cord into a grounded cord in good operating 110-volt AC outlet that is condition, or using a 1500 protected by a ground fault damaged heater or detection function. extension cord, could make it overheat and cause a fire, { Warning property damage, electric shock, and injury. Improper use of the heater cord . Do not operate the vehicle or an extension cord can damage with the heater cord the cord and may result in permanently attached to the overheating and fire. (Continued) . Plug the cord into a three-prong electrical utility receptacle that is protected by a ground fault detection 2500/3500 (Continued) Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Driving and Operating 213 Retained Accessory Shifting Into Park Warning (Continued) Power (RAP) vehicle. Possible heater When the ignition is turned from on { Warning cord and thermostat to off, the following features (if damage could occur. It can be dangerous to get out of equipped) will continue to function the vehicle if the shift lever is not . While in use, do not let the for up to 10 minutes, or until the fully in P (Park) with the parking heater cord touch vehicle driver door is opened. These parts or sharp edges. Never features will also work when the brake firmly set. The vehicle can close the hood on the ignition is in RUN or ACC/ roll. If you have left the engine heater cord. ACCESSORY: running, the vehicle can move suddenly. You or others could be . Before starting the vehicle, . Infotainment System injured. To be sure the vehicle will unplug the cord, reattach . Power Windows (during RAP not move, even when you are on the cover to the plug, and this functionality will be lost securely fasten the cord. fairly level ground, use the steps when any door is opened) Keep the cord away from that follow. With four-wheel drive, any moving parts. . Sunroof (during RAP this if the transfer case is in functionality will be lost when N (Neutral), the vehicle will be any door is opened) free to roll, even if the shift lever 5. Before starting the engine, be is in P (Park). Be sure the transfer . Auxiliary Power Outlet sure to unplug and store case is in a drive gear. If towing a the cord. . Audio System trailer, see Driving Characteristics The length of time the heater should . OnStar System and Towing Tips 0 283. remain plugged in depends on several factors. Ask a dealer in the area where you will be parking the 1. Hold the brake pedal down, vehicle for the best advice on this. then set the parking brake. See Electric Parking Brake 0 229. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
214 Driving and Operating 2. Move the shift lever into Leaving the Vehicle with the If you have to leave the vehicle with P (Park) by pulling the shift Engine Running the engine running, be sure the lever toward you and moving it vehicle is in P (Park) and the up as far as it will go. parking brake is firmly set before { Warning 3. Be sure the transfer case, you leave it. After moving the shift if equipped, is in a drive gear, It can be dangerous to leave the lever into P (Park), hold the regular not in N (Neutral). vehicle with the engine running. brake pedal down. Then, see if you can move the shift lever away from The vehicle could move suddenly 4. Turn the ignition off. For Key P (Park) without first pulling it toward if the shift lever is not fully in Access, push the ignition key you. If you can, it means that the in, toward the steering column, P (Park) with the parking brake shift lever was not fully locked into and then turn the ignition off. firmly set. P (Park). 5. For Key Access, remove the If you have four-wheel drive and Torque Lock key and take it with you. If you the transfer case is in N (Neutral), can leave the vehicle with the the vehicle will be free to roll, If you are parking on a hill and you ignition key in your hand, the even if the shift lever is in do not shift the transmission into vehicle is in P (Park). P (Park). So be sure the transfer P (Park) properly, the weight of the vehicle may put too much force on For Keyless Access, take the case is in a drive gear – not in N (Neutral). the parking pawl in the Remote Keyless Entry (RKE) transmission. You may find it difficult transmitter with you. And, if you leave the vehicle with to pull the shift lever out of P (Park). the engine running, it could This is called torque lock. To overheat and even catch fire. You prevent torque lock, set the parking or others could be injured. Do not brake and then shift into P (Park) leave the vehicle with the engine properly before you leave the running unless you have to. driver seat. When you are ready to drive, move the shift lever out of P (Park) before you release the parking brake. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Driving and Operating 215 If torque lock does occur, you may To shift out of P (Park): Parking over Things need to have another vehicle push 1. Apply the brake pedal. yours a little uphill to take some of That Burn the pressure from the parking pawl 2. Release the parking brake if it in the transmission. You will then be is applied. See Electric Parking { Warning able to pull the shift lever out of Brake 0 229. Things that can burn could touch P (Park). 3. Pull the shift lever toward you, then move it to the desired hot exhaust parts under the Shifting out of Park position, and release. vehicle and ignite. Do not park over papers, leaves, dry grass, This vehicle is equipped with an If the vehicle still cannot be shifted or other things that can burn. electronic shift lock release system. out of P (Park): The system is designed to prevent 1. Ease the pressure on, movement of the shift lever out of or release the shift lever. Active Fuel Management P (Park), unless the brake pedal is applied and the ignition is on or in 2. While holding the brake pedal, If equipped, Active Fuel Service Mode. push the shift lever all the way Management allows the gasoline into P (Park). engine to operate on either all of its The shift lock release is always cylinders, or a reduced number of functional except in the case of an 3. Pull the shift lever toward you, cylinders, depending on the driving uncharged or low voltage – less then move it to the desired conditions. When less power is than 9 volt – battery. position, and release. required, such as cruising at a If the vehicle has an uncharged or If there is still a problem shifting, constant vehicle speed, the system low voltage battery, try charging or have the vehicle serviced soon. will enable reduced cylinder jump starting the battery. See Jump operation, allowing the vehicle to Starting - North America 0 415. achieve better fuel economy. When greater power is required, such as accelerating from a stop, passing, or merging onto a freeway, the system will maintain full-cylinder operation. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
216 Driving and Operating Dynamic Fuel Management If the vehicle is left parked and Engine Exhaust If equipped, Dynamic Fuel running with the RKE transmitter Management calculates the number outside the vehicle, it will continue of cylinders needed to maximize to run for up to half an hour. { Warning fuel economy and meet the driving If the vehicle is left parked and Engine exhaust contains carbon demands. Dynamic Fuel running with the RKE transmitter monoxide (CO), which cannot be Management allows the engine to inside the vehicle, it will continue to seen or smelled. Exposure to CO operate in multiple possible run for up to an hour. can cause unconsciousness and configurations ranging from The vehicle could turn off sooner if it even death. 1-cylinder up to the full 8-cylinder is parked on a hill, due to lack of Exhaust may enter the vehicle if: operation. available fuel. . The vehicle idles in areas Extended Parking The timer will reset if the vehicle is taken out of P (Park) while it is with poor ventilation It is best not to park with the vehicle running. (parking garages, tunnels, running. If the vehicle is left running, deep snow that may block be sure it will not move and there is underbody airflow or tail adequate ventilation. pipes). See Shifting Into Park 0 213 and . The exhaust smells or Engine Exhaust 0 216. sounds strange or different. . The exhaust system leaks due to corrosion or damage. . The vehicle exhaust system has been modified, damaged, or improperly repaired. (Continued) Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Driving and Operating 217 Running the Vehicle Warning (Continued) Automatic While Parked Transmission . There are holes or openings It is better not to park with the in the vehicle body from If equipped, there is an electronic engine running. damage or aftermarket shift lever position indicator within modifications that are not If the vehicle is left with the engine the instrument cluster. This display completely sealed. running, follow the proper steps to comes on when the ignition is in be sure the vehicle will not move. ACC/ACCESSORY, on or If unusual fumes are detected or See Shifting Into Park 0 213 and service mode. if it is suspected that exhaust is Engine Exhaust 0 216. coming into the vehicle: There are several different positions If parking on a hill and pulling a for the shift lever. . Drive it only with the trailer, see Driving Characteristics windows completely down. and Towing Tips 0 283. . Have the vehicle repaired immediately. Never park the vehicle with the engine running in an enclosed area such as a garage or a building that has no fresh air See Driver Mode Control 0 234 and ventilation. “Range Selection Mode” under Manual Mode 0 220. P: This position locks the rear wheels. Use P (Park) when starting the engine because the vehicle cannot move easily. When parked on a hill, especially when the vehicle has a heavy load, you might notice an increase in the Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
218 Driving and Operating effort to shift out of P (Park). See To rock the vehicle back and forth to “Torque Lock” under Shifting Into { Warning get out of snow, ice, or sand without Park 0 213. damaging the transmission, see If If equipped with four-wheel drive, the Vehicle Is Stuck 0 196. the vehicle will be free to roll if the { Warning transfer case is in N (Neutral), N: In this position, the engine does not connect with the wheels. To It is dangerous to get out of the even when the shift lever is in P (Park). You or someone else restart the engine when the vehicle vehicle if the shift lever is not fully is already moving, use could be seriously injured. Be in P (Park) with the parking brake N (Neutral) only. firmly set. The vehicle can roll. sure the transfer case is in a drive gear — 2 m, 4 m, or 4 n — or set the Also, use N (Neutral) when the Do not leave the vehicle when the vehicle is being towed. parking brake before placing the engine is running. If you have left transfer case in N (Neutral). See the engine running, the vehicle Four-Wheel Drive 0 223. { Warning can move suddenly. You or others could be injured. To be sure the Shifting into a drive gear while the vehicle will not move, even when R: Use this gear to back up. engine is running at high speed is you are on fairly level ground, dangerous. Unless your foot is always set the parking brake and Caution firmly on the brake pedal, the move the shift lever to P (Park). vehicle could move very rapidly. See Shifting Into Park 0 213 and Shifting to R (Reverse) while the You could lose control and hit Driving Characteristics and vehicle is moving forward could people or objects. Do not shift Towing Tips 0 283. damage the transmission. The into a drive gear while the engine repairs would not be covered by is running at high speed. the vehicle warranty. Shift to R (Reverse) only after the vehicle is stopped. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Driving and Operating 219 D: This position is for normal The vehicle has a shift stabilization Caution driving. It provides the best fuel feature that adjusts the transmission economy. If more power is needed shifting to the current driving Shifting out of P (Park) or for passing, press the accelerator conditions in order to reduce rapid N (Neutral) with the engine pedal down. upshifts and downshifts. This shift running at high speed may . When going less than about stabilization feature is designed to damage the transmission. The determine, before making an repairs would not be covered by 55 km/h (35 mph), push the accelerator pedal about upshift, if the engine is able to the vehicle warranty. Be sure the halfway down. maintain vehicle speed by analyzing engine is not running at high things such as vehicle speed, speed when shifting the vehicle. . When going about 55 km/h throttle position, and vehicle load. (35 mph) or more, push the If the shift stabilization feature accelerator all the way down. determines that a current vehicle By doing this, the vehicle shifts speed cannot be maintained, the Caution down to the next gear and has transmission does not upshift and more power. instead holds the current gear. A transmission or engine oil hot In some cases, this could appear to message may display if the Use D (Drive) and Tow/Haul Mode be a delayed shift, however the automatic transmission fluid or when towing a trailer, carrying a transmission is operating normally. engine oil is too hot. Driving heavy load, driving on steep hills, If the engine or transmission detects under this condition can damage or driving off-road. Shift the an impending hot fluid condition, the the vehicle. Stop and idle the transmission to a lower gear if the transmission shifts too often. transmission may upshift to limit engine to cool the engine oil or temperatures. Downshifts may also automatic transmission fluid. Downshifting the transmission in be prevented. Normal operation These messages will clear when slippery road conditions could result may continue unless the display the engine oil or transmission in skidding. See “Skidding” under indicates there is a hot condition 0 fluid has cooled sufficiently. Loss of Control 187. and engine should be idled. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
220 Driving and Operating The transmission uses adaptive L: This position allows selection of Manual Mode shift controls. The adaptive shift a range of gears appropriate for control process continually current driving conditions. Range Selection Mode compares key shift parameters to If equipped, see “Range Selection pre-programmed ideal shifts stored Mode” under Manual Mode 0 220. in the transmission’s computer. The transmission constantly makes Caution adjustments to improve vehicle performance according to how the Spinning the tires or holding the vehicle is being used, such as with vehicle in one place on a hill a heavy load or when the using only the accelerator pedal Range Selection Mode helps control temperature changes. During this may damage the transmission. adaptive shift control process, the vehicle's transmission and The repair will not be covered by vehicle speed while driving downhill shifting might feel different as the the vehicle warranty. If the vehicle transmission determines the best or towing a trailer by letting you is stuck, do not spin the tires. settings. select a desired range of gears. When stopping on a hill, use the To use this feature: When temperatures are very cold, brakes to hold the vehicle in the transmission's gear shifting place. 1. Move the shift lever to could be delayed providing more L (Manual Mode). stable shifts until the engine warms up. Shifts could be more noticeable 2. Press the plus/minus buttons with a cold transmission. This on the shift lever to select the difference in shifting is normal. desired range of gears for current driving conditions. If equipped with the 2.7L L4 engine, engine speeds may be increased When the shift lever is moved from while driving at highway speeds D (Drive) to L (Manual Mode), a while the engine is still warming up. number displays next to the L, indicating the current transmission range. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Driving and Operating 221 This number is the highest gear that 6-Speed Automatic Transmission the transmission will command while Gear before shifting from operating in L (Manual Mode). All 6th 5th 4th 3rd 2nd 1st gears below that number are D (Drive) to L (Manual Mode) available. As driving conditions Range after shifting from L4 L4 L3 L2 L2 L1 change, the transmission can D (Drive) to L (Manual Mode) automatically shift to lower gears. For example, when L5 is selected, 1 (First) through 5 (Fifth) gears are 8-Speed Automatic Transmission automatically shifted by the transmission, but 6 (Sixth) cannot be Gear before used until the plus/minus button on shifting from 8th 7th 6th 5th 4th 3rd 2nd 1st the shift lever is used to change to D (Drive) to the range. L (Manual Mode) When the shift lever is moved from Range after D (Drive) to L (Manual Mode), a shifting from downshift may occur. The gear that D (Drive) to L6 L6 L5 L4 L3 L3 L2 L1 the transmission is operating in L (Manual Mode) – when the shift lever is moved from Tow/Haul not D (Drive) to L (Manual Mode) engaged determines if a downshift occurs. Range after See the following charts. shifting from D (Drive) to L6 L5 L4 L3 L3 L3 L2 L1 L (Manual Mode) – Tow/Haul engaged Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
222 Driving and Operating 10-Speed Automatic Transmission
Gear before shifting from D (Drive) to 10th 9th 8th 7th 6th 5th 4th 3rd 2nd 1st L (Manual Mode) Range after shifting from D (Drive) to L7 L7 L7 L6 L5 L4 L3 L3 L2 L1 L (Manual Mode) - Tow/Haul not engaged Range after shifting from D (Drive) to L7 L7 L6 L5 L4 L3 L3 L3 L2 L1 L (Manual Mode) - Tow/Haul engaged
Grade Braking is not available when Low Traction Mode Range Selection Mode is active. Caution See Tow/Haul Mode 0 223. If equipped, Low Traction Mode Spinning the tires or holding the assists in vehicle acceleration when While using Range Selection Mode, vehicle in one place on a hill road conditions are slippery, such cruise control and the Tow/Haul using only the accelerator pedal as with ice or snow. While the Mode can be used. may damage the transmission. vehicle is at a stop, select L2 using If the vehicle has an exhaust brake, The repair will not be covered by Range Selection Mode. This will it can also be used, but will not the vehicle warranty. If the vehicle limit torque to the wheels and help automatically downshift the is stuck, do not spin the tires. prevent the tires from spinning. transmission. See “Exhaust Brake” When stopping on a hill, use the in the Duramax diesel supplement. brakes to hold the vehicle in place. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Driving and Operating 223 Tow/Haul Mode If equipped, the Stop/Start system Drive Systems will become unavailable when Tow/ The Tow/Haul Mode adjusts the Haul Mode is active. transmission shift pattern to reduce Four-Wheel Drive Tow/Haul Mode Grade Braking shift cycling. This provides If equipped, four-wheel drive increased performance, vehicle Tow/Haul Mode Grade Braking is engages the front axle for extra control, and enhanced transmission only enabled while the Tow/Haul traction. and engine cooling when driving Mode is selected and the vehicle is Read the appropriate section for down steep hills or mountain not in the Range Selection Mode. transfer case operation before grades, when towing, or when See Manual Mode 0 220. Tow/Haul hauling heavy loads. See Driver using. 0 Mode Grade Braking assists in Mode Control 234 to activate Tow/ maintaining desired vehicle speeds Haul Mode. when driving on downhill grades by Caution using the engine and transmission to slow the vehicle. Do not drive on clean, dry pavement in 4 m and 4 n (if See Towing Equipment 0 292. equipped) for an extended period of time. These conditions may cause premature wear on the vehicle’s powertrain.
Driving on clean, dry pavement in 4 m or 4 n may: . Cause a vibration to be felt in the steering system. For vehicles without Driver Mode . Cause tires to wear faster. Control, press the Tow/Haul button on the center stack. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
224 Driving and Operating Shifting into 4 n will turn Traction shift is in progress. The graphic { Warning Control and StabiliTrak/Electronic displayed will change to indicate the setting requested. If equipped with four-wheel drive, Stability Control (ESC) off. See Traction Control/Electronic Stability the vehicle will be free to roll if the When the shift is complete the Control 0 231. transfer case is in N (Neutral), graphic will stop flashing. The DIC even when the shift lever is in Automatic Transfer Case message turns off once the shift is P (Park). You or someone else complete. If the transfer case Two-Speed Transfer Case cannot complete a shift request, it could be seriously injured. Be will go back to its last chosen sure the transfer case is in a drive setting. gear — 2 m, 4 m, or 4 n — or set the The settings are: parking brake before placing the transfer case in N (Neutral). See N (Neutral) : Use only when the Shifting Into Park 0 213. vehicle needs to be towed. See Recreational Vehicle Towing 0 420 or Towing the Vehicle 0 419. Caution 2 m (Two-Wheel Drive High) : Use Extended high-speed operation in for driving on most streets and 4 n may damage or shorten the highways. The front axle is not engaged. This setting provides the life of the drivetrain. If equipped, the transfer case best fuel economy. controls are used to shift into and AUTO (Automatic Four-Wheel An engagement noise and bump is out of four-wheel drive. Drive) : Use when road surface normal when shifting between 4 n To shift the transfer case, press the conditions are variable. When and 4 m or N (Neutral), with the desired button. The graphic in the driving in AUTO, the front axle is engine running. instrument cluster will flash while a engaged, and the vehicle's power is sent to the front and rear wheels Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Driving and Operating 225 automatically based on driving The actual 4x4 shift request is only Shifting Into 4 n conditions. This setting provides made after the button is released. 1. The ignition must be on and slightly lower fuel economy than 2 m. The 4x4 graphic will remain flashing until the shift request has the vehicle must be stopped or 4 m (Four-Wheel Drive High) : Use completed. A DIC message displays moving less than 5 km/h this setting when extra traction is to indicate that the 4x4 transfer case (3 mph) with the transmission needed, such as when driving on has been requested to shift to the in N (Neutral). It is best for the snowy or icy roads, when new desired state. vehicle to be moving off-roading, or when plowing snow. 1.6 to 3.2 km/h (1 to 2 mph). Once the 4x4 shift has completed, 4 n (Four-Wheel Drive Low) : This the DIC message disappears, the 2. Press 4 n. The actual 4x4 shift setting engages the front axle and 4x4 graphic stops flashing, and the request is only made after the delivers extra torque. Choose 4 n current setting is indicated. button is released. The 4x4 when driving off-road in deep sand, graphic will remain flashing When a shift to 2 m is completed until the shift request has deep mud, or deep snow, and while successfully while in P (Park), the climbing or descending steep hills. completed. A DIC message parking brake will engage. To displays to indicate that the 4x4 While driving in 4 n, keep vehicle resume driving, shift the transfer case has been speed below 72 km/h (45 mph). transmission to the desired gear requested to shift to the new Shifting into 4 n will turn Traction and manually release the parking desired state. brake or press the accelerator pedal Control and StabiliTrak/ESC off. Once the 4x4 shift has See Traction Control/Electronic to begin driving. See Electric Parking Brake 0 229. completed, the DIC message Stability Control 0 231. disappears, the 4x4 graphic If equipped, use 4 n, AUTO, or 4 m to stops flashing and the current Shifts between 2 , 4 , and AUTO m m provide additional traction when setting is indicated. Any of these shifts can be made at parking on a steep grade with poor If vehicle speed is higher when shift normal driving speed. traction such as ice, snow, mud, request occurs, a DIC message or gravel. displays. Reduce vehicle speed. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
226 Driving and Operating If the transmission is not in Shifting Out of 4 n If the transmission is not in N (Neutral) when shift request N (Neutral) when shift request occurs, a DIC message displays. 1. The vehicle must be stopped or occurs, DIC messages will display. The vehicle will allow 20 seconds moving less than 5 km/h The vehicle will allow 20 seconds for the shift to occur. After this time, (3 mph) with the transmission for this shift to occur. After this time, a graphic in the instrument cluster in N (Neutral) and the ignition a graphic in the instrument cluster will indicate that the transfer case is on. It is best for the vehicle to will indicate that the transfer case is be moving in 4 . in 4 . n 1.6 to 3.2 km/h (1 to 2 mph). n Caution 2. Press 4 m, AUTO, or 2 m. The Caution actual 4x4 shift request is only Shifting the transmission into gear made after the button is Shifting the transmission into gear before the requested mode released. The 4x4 graphic will before the requested mode indicator light has stopped remain flashing until the shift indicator light has stopped flashing could damage the request has completed. A DIC flashing could damage the transfer case. message displays to indicate transfer case. the state of the request.
If the transmission is not shifted into Once the 4x4 shift has If the transmission is not shifted into N (Neutral) or the vehicle has not completed, the DIC message N (Neutral) or the vehicle has not slowed to 5 km/h (3 mph) within disappears, the 4x4 graphic slowed to 5 km/h (3 mph) within 20 seconds, the transfer case will stops flashing, and the current 20 seconds, the transfer case will remain in its original state. This will setting is indicated. remain in its original state. This will be indicated in the instrument If vehicle speed is higher when be indicated in the instrument cluster. shift request occurs, a DIC cluster. With the vehicle moving less than message displays. Reduce With the vehicle moving less than 5 km/h (3 mph) and the transmission vehicle speed. 5 km/h (3 mph), and the in N (Neutral), attempt the shift transmission in N (Neutral), attempt again. the shift again. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Driving and Operating 227 Shifting Into N (Neutral) Shifting Out of N (Neutral) Single Speed Transfer Case To shift into N (Neutral): To shift out of N (Neutral): 1. Start the vehicle. 1. Turn the ignition on with the 2. Shift the transmission to engine off. See Ignition N (Neutral). Positions (Keyless Access) 0 205 or 3. Shift the transfer case to 2 m. Ignition Positions (Key Access) 0 207. 4. Apply the parking brake and/or brake pedal. 2. Set the parking brake. See Electric Parking Brake 0 229. 5. Press 2 m five times in 10 seconds until the N (Neutral) 3. Shift the transmission to graphic starts flashing in the N (Neutral). instrument cluster. When the 4. Shift the transfer case to 2 m. shift is complete, the graphic If equipped, the transfer case Transfer case shifts out of controls are used to shift into and stops flashing. If the parking N (Neutral) can only be made brake and/or brake pedal is not out of four-wheel drive. into 2 . When the shift to 2 is applied within 20 seconds, the m m complete, the graphic in the To shift the transfer case, press the transfer case will remain in the desired button. The graphic in the original state. instrument cluster will stop flashing. If the transfer case instrument cluster will flash while a 6. If the transmission is not cannot complete a shift, the shift is in progress. The graphic shifted into N (Neutral) or the graphic will return to the displayed will change to indicate the vehicle has not slowed to previously selected setting. setting requested. 5 km/h (3 mph) within When the shift is complete the 20 seconds, the transfer case graphic will stop flashing. The DIC will remain in its original state. message turns off once the shift is This will be indicated in the complete. If the transfer case instrument cluster. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
228 Driving and Operating cannot complete a shift request, it Shifts between 2 m, 4 m, and AUTO Brakes will go back to its last chosen setting. Any of these shifts can be made at normal driving speed. Electric Brake Boost The settings are: The actual 4x4 shift request is only Vehicles equipped with electric 2 m (Two-Wheel Drive High) : Use made after the button is released. brake boost have hydraulic brake for driving on most streets and The 4x4 graphic will remain flashing circuits that are electronically highways. The front axle is not until the shift request has controlled when the brake pedal is engaged. This setting provides the completed. A DIC message applied during normal operation. best fuel economy. displays. The system performs routine tests and turns off within a few minutes 4 (Four-Wheel Drive High) : Use Once the 4x4 shift has completed, m after the vehicle is shutdown. Noise this setting when extra traction is the DIC message disappears, the may be heard during this time. If the needed, such as when driving on 4x4 graphic stops flashing, and the brake pedal is pressed during the snowy or icy roads, when current setting is indicated. tests or when the electric brake off-roading, or when plowing snow. The actual 4x4 shift request is only boost system is off, a noticeable AUTO (Automatic Four-Wheel made after the button is released. change in pedal force and travel Drive) The 4x4 graphic will remain flashing may be felt. This is normal. until the shift request has Use when road surface conditions completed. are variable. When driving in AUTO, Antilock Brake the front axle is engaged, and the A DIC message displays. Once the System (ABS) vehicle's power is sent to the front 4x4 shift has completed, the DIC The Antilock Brake System (ABS) and rear wheels automatically message disappears, the 4x4 helps prevent a braking skid and based on driving conditions. This graphic stops flashing, and the maintain steering while setting provides slightly lower fuel current setting is indicated. braking hard. economy than 2 m. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Driving and Operating 229 ABS performs a system check when Using ABS off. To prevent draining the battery, the vehicle is first driven. avoid repeated cycles of the EPB Do not pump the brakes. Just hold A momentary motor or clicking noise when the engine is not running. the brake pedal down firmly. may be heard while this test is going Hearing or feeling ABS operate is Y on, and the brake pedal may move The system has a or PARK normal. slightly. This is normal. Electric Parking Brake light, and a 8 Braking in Emergencies Service Parking Brake light. See Electric Parking Brake Light 0 137 ABS allows steering and braking at and the same time. In many Service Electric Parking Brake Light emergencies, steering can help 0 138. There are also parking even more than braking. brake-related Driver Information Center (DIC) messages. Electric Parking Brake If there is a problem with ABS, this Before leaving the vehicle, check for warning light stays on. See Antilock the Y or PARK light to ensure that Brake System (ABS) Warning Light the parking brake is applied. 0 138. EPB Apply ABS does not change the time needed to get a foot on the brake To apply the EPB: pedal and does not always 1. Be sure the vehicle is at a decrease stopping distance. If you complete stop. get too close to the vehicle ahead, there will not be enough time to 2. Press the EPB switch apply the brakes if that vehicle momentarily. suddenly slows or stops. Always The Y or PARK light will flash and leave enough room ahead to stop, then stay on once the EPB is fully even with ABS. Y The vehicle has an Electric Parking applied. If the or PARK light Brake (EPB). The EPB can always flashes continuously, then the EPB be activated, even if the ignition is is only partially applied or there is a Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
230 Driving and Operating problem with the EPB. A DIC If the EPB fails to apply, block the message will display. Release the rear wheels to prevent vehicle Caution EPB and try to apply it again. If the movement. light does not come on, or keeps Driving with the parking brake on flashing, have the vehicle serviced. EPB Release can overheat the brake system Do not drive the vehicle if the Y or To release the EPB: and cause premature wear or PARK light is flashing. See your damage to brake system parts. 1. Turn the ignition on or to ACC/ Make sure that the parking brake dealer. See Electric Parking Brake ACCESSORY. Light 0 137. is fully released and the brake 2. Apply and hold the brake warning light is off before driving. If the 8 light is on, press the EPB pedal. switch and hold it. Continue to hold Y 3. Press the EPB switch Automatic EPB Release the switch until the or PARK light momentarily. remains on. If the 8 light remains The EPB will automatically release if on, see your dealer. The EPB is released when the Y the vehicle is running, placed into or PARK light is off. gear, and an attempt is made to If the EPB is applied while the 8 drive away. Avoid rapid acceleration vehicle is moving, the vehicle will If the light is on, release the EPB when the EPB is applied, to decelerate as long as the switch is by pressing and holding the EPB preserve parking brake lining life. pressed. If the switch is pressed switch. Continue to hold the switch until the vehicle comes to a stop, until the Y or PARK light is off. Brake Assist the EPB will remain applied. If either light stays on after release The vehicle may automatically apply is attempted, see your dealer. Brake Assist detects rapid brake the EPB in some situations when pedal applications due to the vehicle is not moving. This is emergency braking situations and normal, and is done to periodically provides additional braking to check the correct operation of the activate the Antilock Brake System EPB system. (ABS) if the brake pedal is not pushed hard enough to activate ABS normally. Minor noise, brake pedal pulsation, and/or pedal Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Driving and Operating 231 movement during this time may When the vehicle is stopped on a Ride Control Systems occur. Continue to apply the brake grade, Hill Start Assist (HSA) pedal as the driving situation prevents the vehicle from rolling in dictates. Brake Assist disengages an unintended direction during the Traction Control/ when the brake pedal is released. transition from brake pedal release Electronic Stability to accelerator pedal apply. The Control Hill Start Assist (HSA) brakes release when the accelerator pedal is applied. If the accelerator System Operation pedal is not applied within a few The vehicle has a Traction Control { Warning minutes, the Electric Parking Brake System (TCS) and StabiliTrak/ will apply. The brakes may also Do not rely on the HSA feature. Electronic Stability Control (ESC) release under other conditions. Do HSA does not replace the need to system. These systems help limit not rely on HSA to hold the vehicle. pay attention and drive safely. wheel spin and assist the driver in You may not hear or feel alerts or HSA is available when the vehicle is maintaining control, especially on warnings provided by this system. facing uphill in a forward gear, slippery road conditions. or when facing downhill in Failure to use proper care when TCS activates if it senses any of the R (Reverse). The vehicle must driving may result in injury, death, drive wheels are spinning or come to a complete stop on a grade or vehicle damage. See beginning to lose traction. When this for HSA to activate. Defensive Driving 0 184. happens, TCS applies the brakes to the spinning wheels and reduces engine power to limit wheel spin. StabiliTrak/ESC activates when the vehicle senses a difference between the intended path and the direction the vehicle is actually traveling. StabiliTrak/ESC selectively applies braking pressure to any one of the vehicle wheel brakes to assist the driver in keeping the vehicle on the Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
232 Driving and Operating intended path. Trailer Sway Control disabled, g comes on, and the maintaining control. The vehicle is (TSC) is also on automatically when appropriate message will appear on safe to drive, but driving should be the vehicle is started. See Trailer the Driver Information Center (DIC). adjusted accordingly. Sway Control (TSC) 0 304. Both traction control and StabiliTrak/ If d comes on and stays on: If cruise control is being used and ESC are automatically disabled in traction control or StabiliTrak/ESC this condition. 1. Stop the vehicle. begins to limit wheel spin, cruise 2. Turn the engine off and wait control will disengage. Cruise 15 seconds. control may be turned back on when 3. Start the engine. road conditions allow. d Both systems come on Drive the vehicle. If comes on and automatically when the vehicle is stays on, the vehicle may need started and begins to move. The more time to diagnose the problem. systems may be heard or felt while The indicator light for both systems If the condition persists, see your they are operating or while is in the instrument cluster. This dealer. light will: performing diagnostic checks. This Turning the Systems Off is normal and does not mean there . Flash when TCS is limiting and On is a problem with the vehicle. wheel spin. It is recommended to leave both . Flash when StabiliTrak/ESC is systems on for normal driving activated. conditions, but it may be necessary to turn TCS off if the vehicle gets . Turn on and stay on when either stuck in sand, mud, ice, or snow. system is not working. See If the Vehicle Is Stuck 0 196 If either system fails to turn on or to and Turning the Systems Off and “ activate, a message displays in the The button for TCS and StabiliTrak/ On later in this section. ” Driver Information Center (DIC), and ESC is on the center stack. When the transfer case (if equipped) d comes on and stays on to is in Four-Wheel Drive Low, the indicate that the system is inactive stability system is automatically and is not assisting the driver in Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Driving and Operating 233 To turn TCS and StabiliTrak/ESC on Press 5 to enable or disable HDC. Caution again, press and release g. The Vehicle speed must be below Do not repeatedly brake or traction off light i and the 50 km/h (31 mph). accelerate heavily when TCS is StabiliTrak/ESC OFF light g in the off. The vehicle driveline could be instrument cluster turn off. damaged. StabiliTrak/ESC will automatically turn on if the vehicle exceeds To turn off only TCS, press and 56 km/h (35 mph). Traction control release g. The traction off light i will remain off. displays in the instrument cluster. The vehicle has a Trailer Sway When enabled, the HDC light The appropriate message will Control (TSC) feature and a Hill displays on the instrument cluster. display in the DIC. To turn TCS on Start Assist (HSA) feature. See A blinking HDC light indicates the again, press and release g. The Trailer Sway Control (TSC) 0 304 or Hill Start Assist (HSA) 0 231. system is actively applying the traction off light i displayed in the brakes to maintain vehicle speed. instrument cluster will turn off. Adding accessories can affect the HDC can maintain vehicle speeds vehicle performance. See If TCS is limiting wheel spin when between 1 and 22 km/h (1 and g Accessories and Modifications 14 mph) on grades greater than or is pressed, the system will not turn 0 325. equal to 10%. off until the wheels stop spinning. If HDC is to be used for more than To turn off both TCS and StabiliTrak/ Hill Descent three minutes or on grades steeper ESC, press and hold g until the Control (HDC) than 25%, the transfer case should traction off light i and the If equipped, Hill Descent Control be put into Four-Wheel Drive Low StabiliTrak/ESC OFF light g come (HDC) sets and maintains vehicle (4 n) to reduce the possibility of on and stay on in the instrument speed while driving down steep brake overheating. cluster, then release. The grades in a forward or reverse gear. Noise from the Electronic Brake appropriate message will display in The HDC switch is on the center Control Module (EBCM) is normal the DIC. stack, below the climate controls. when HDC is active. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
234 Driving and Operating When HDC is activated, the initial Driver Mode Control Mode Activation HDC speed is set to the current driving speed. It can be increased or This feature adds a sportier feel, decreased by pressing +RES or provides a more comfortable ride, SET- on the steering wheel, or by or assists in different weather applying the accelerator or brake conditions or terrain. Depending on pedal. This adjusted speed the option package, available becomes the new set speed. features, and mode selected; the suspension, steering, and HDC will remain enabled between powertrain will change settings to 30 and 60 km/h (19 and 37 mph); achieve the desired mode however, vehicle speed cannot be characteristics. If the vehicle is set or maintained in this range. HDC equipped with magnetic ride control, will automatically disable if the selecting the various Driver Modes vehicle speed is above 80 km/h enhances the ride performance for (50 mph) or above 60 km/h the road conditions and the To activate and deactivate Tow/Haul (37 mph) for at least 30 seconds. selected mode. turn the Drive Mode knob to the left. 5 must be pressed again to Mode availability is dependent upon For activation of modes other than re-enable HDC. HDC may disable vehicle trim level, region, and Tow/Haul, turn the Drive Mode knob after an extended period of use. optional features. to the right. If this happens, HDC will require time to cool down. The length of Not all drive modes are available on time HDC remains active depends all models. 1500 series vehicles on road conditions, grade, set may have Normal, Sport, Snow/Ice, speed, vehicle loading, and outside Off Road, Terrain, and Tow Haul. temperature. 2500/3500 series vehicles may have Normal, Off Road, Snow/Ice, When enabled, if the vehicle speed and Tow/Haul. is above 30 km/h (19 mph) and below 60 km/h (37 mph), a DIC message will display. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Driving and Operating 235 When you enter this mode you will immediately feel a down shift. In this mode, the vehicle also monitors driving behaviors and automatically enables Performance Shift Features when spirited driving is detected. These features maintain lower transmission gears to increase available engine braking and improve acceleration response. The vehicle will exit these features and return to normal operation after a short period when no spirited driving Vehicles with the MODE graphic on If equipped, select Terrain Mode by is detected. The steering will the knob will have a menu selection pressing the g below the 4 m change to provide more precise screen in the instrument cluster to transfer case button. control. If the vehicle has Magnetic select the desired mode. When the Ride Control, the suspension will Drive Mode knob is turned to the Modes: change to provide better cornering right, the mode list will display and Normal Mode : Use for normal city performance. activate the next available mode. and highway driving to provide a When selected, the Sport Mode light smooth, soft ride. This mode displays in the instrument cluster. provides a balanced setting between comfort and handling. This 6 Snow/Ice Mode : Snow/Ice is the standard mode and when Mode is used for slippery surfaces selected, there is no indicator in the to help control wheel speed. Snow instrument cluster. Mode will adjust acceleration to optimize traction on a slippery 8 Sport Mode : Use where road surface. The accelerator pedal will conditions or personal preference reduce engine torque at small pedal demand a more controlled response. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
236 Driving and Operating inputs. This feature is not intended _ Tow/Haul Mode : This feature transmission driving characteristics, for use when the vehicle is stuck in assists when pulling a heavy trailer heavy or light steering, and reduced sand, mud, ice, snow, or gravel. or a heavy load. See Tow/Haul fuel economy. 0 If the vehicle becomes stuck, see If Mode 223. When selected, the Tow/Haul Mode the Vehicle Is Stuck 0 196. Tow/Haul Mode is designed to be light will display in the instrument Snow/Ice Mode is only available on most effective when the vehicle and cluster. two-wheel-drive vehicles. When trailer combined weight is at least If the vehicle is turned off with Tow/ selected, the Snow/Ice Mode light 75% of the vehicle’s Gross Haul Mode active and then restarted displays in the instrument cluster. Combined Weight Rating (GCWR). within four hours or less, Tow/Haul See “Weight of the Trailer” under will remain active. Otherwise the 0 7 Off-Road Mode : Use to Trailer Towing 288. vehicle will start in Normal Mode. improve driving at moderate speeds, on grass, gravel, dirt, unpaved Tow/Haul Mode is most useful when g Terrain Mode : Use for finer roads, or snow-covered roads that pulling a heavy trailer or a heavy control during low speed, off-road have not been groomed or plowed. load under the following conditions: driving. When using this mode it will The accelerator pedal will be more . Through rolling terrain mimic the characteristics of sensitive to provide finer control of . In stop-and-go traffic four-wheel-drive low (4 n) without the torque capabilities. the torque at the wheels. . In busy parking lots where StabiliTrak/Electronic Stability improved low speed control of Use when: Control (ESC), the Antilock Brake the vehicle is desired System (ABS), and the Traction . Traveling on very rough roads at Control System (TCS) will change Operating the vehicle in Tow/Haul very low speeds, such as a for optimal off-road performance. Mode when lightly loaded or with no two-track or heavily rutted road. Use this mode for public off-road trailer at all will not cause damage. . Traveling slowly in grassy fields. recreational driving. See Off-Road However, there is no benefit to . Pulling a boat out of the water Driving 0 188. selecting Tow/Haul Mode when the vehicle is unloaded. Such a on a trailer. When selected, the Off-Road Mode selection when unloaded may result indicator light displays in the in unpleasant engine and instrument cluster. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Driving and Operating 237 . Using the vehicle for public Active Braking During Lift Throttle: off-road recreational driving. See . Automatically applies light Off-Road Driving 0 188 and 0 braking, similar to heavy engine Hill and Mountain Roads 194. braking of four-wheel-drive low. When in Terrain Mode, the vehicle . Applies light braking in D (Drive) will shift automatically but may hold until the vehicle is at idle a lower gear longer to maximize speeds. In Manual L1 and engine torque. The steering will Manual L2, moderate braking change to provide more precise may stop the vehicle. control. A unique pedal map, transmission shift pattern, and rpm . Reduces trailer braking. control are utilized to give better control at lower speeds and over rough terrain. When the vehicle comes to a stop, Vehicle Hold is engaged. TCS will be optimized for maximum torque transfer across axles, and Active Braking During Lift Throttle will be engaged. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
238 Driving and Operating
Terrain Mode accelerator pedal. The vehicle Drive Select Expected Vehicle Behavior Ideal Terrain will also creep forward on flat ground. Minor deceleration when off Grassy fields, . If the driver seat belt is removed throttle and mild ability to mild two tracks, and the driver door is opened Drive (L3-Lx) modulate throttle; mimics rutted roads, while the vehicle is being held, performance of 4 without n large rolling hills, EPB will be engaged. torque multiplication. . EPB will engage if the vehicle is Moderate deceleration when held for an extended period. off throttle and moderate Mild rock crawling, L2 ability to modulate throttle; heavy ruts, Terrain Mode is only available on will bring vehicle to a stop in short, steeper grades, vehicles equipped with the single most cases. speed transfer case. Significant deceleration when Terrain Mode can only be off throttle and significant active when: L1 ability to modulate throttle; Rock crawling downhill . Vehicle speed is less than will bring vehicle to a stop in 80 km/h (50 mph). most cases. . The transfer case is in 4 m. Frequent use of this mode may Active Braking During Lift Throttle grade in reverse gear, Vehicle cause brake wear due to the light will reduce the back and forth Hold is engaged until the braking. between the accelerator and brake accelerator pedal is pressed. pedals. The vehicle will automatically exit . When the vehicle is in forward the mode if the brakes get too hot. Vehicle Hold Features: gear on a decline, the vehicle is Terrain Mode can be turned back on . When the vehicle comes to a allowed to creep down the hill after the brakes have cooled. stop on an incline grade in when the brake pedal is forward gear or on a decline released without pressing the Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Driving and Operating 239 When Terrain Mode is selected: Locking Rear Axle Cruise Control . Auto Engine Start/Stop will be Vehicles with a locking rear axle can disabled. give more traction on snow, mud, { Warning . The Terrain Mode indicator ice, sand, or gravel. It works like a displays on the instrument standard axle most of the time, but Cruise control can be dangerous cluster. when traction is low, this feature will where you cannot drive safely at allow the rear wheel with the most a steady speed. Do not use Limited-Slip Differential traction to move the vehicle. cruise control on winding roads or in heavy traffic. If equipped, the limited-slip differential can give more traction on Cruise control can be dangerous snow, mud, ice, sand, or gravel. on slippery roads. On such roads, It works like a standard axle most of fast changes in tire traction can the time, but when traction is low, cause excessive wheel slip, and this feature allows the drive wheel you could lose control. Do not use with the most traction to move the cruise control on slippery roads. vehicle. For vehicles with the limited-slip differential, driven under severe conditions, the rear axle fluid If equipped with cruise control, a should be changed. See speed of about 40 km/h (25 mph) or Maintenance Schedule 0 437. more can be maintained without keeping your foot on the accelerator. Cruise control does not work at speeds below about 40 km/h (25 mph). If the cruise control is being used and the Traction Control System (TCS) or StabiliTrak/Electronic Stability Control (ESC) begins to limit wheel spin, the cruise control Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
240 Driving and Operating will automatically disengage. See 5 : Press to turn cruise control on 4. Remove your foot from the Traction Control/Electronic Stability or off. A white indicator comes on or accelerator. 0 Control 231. If a collision alert off in the instrument cluster. The cruise control indicator on the occurs when cruise control is +RES : If there is a set speed in instrument cluster turns green after activated, cruise control is cruise control has been set to the disengaged. See Forward Collision memory, press the control up briefly 0 to resume to that speed or press desired speed. See Instrument Alert (FCA) System 264. When Cluster 0 124. road conditions allow you to safely and hold to accelerate. If cruise use it again, cruise control can be control is already engaged, use to Resuming a Set Speed increase vehicle speed. turned back on. If the cruise control is set at a Turning off the TCS or StabiliTrak/ SET− : Press the control down desired speed and then the brakes briefly to set the speed and activate ESC system will disengage the are applied or * is pressed, the cruise control. cruise control. If cruise control is already engaged, use to decrease cruise control is disengaged without If the brakes are applied, cruise vehicle speed. erasing the set speed from memory. control disengages. * Once the vehicle reaches about : Press to disengage cruise 40 km/h (25 mph) or more, press control without erasing the set RES+ up briefly. The vehicle returns speed from memory. to the previously set speed. Setting Cruise Control Increasing Speed While Using If 5 is on when not in use, SET− or Cruise Control +RES could get pressed and go into Do one of the following: cruise when not desired. Keep 5 off . Press and hold +RES up until when cruise is not being used. the desired speed is reached, 1. Press 5 to turn the cruise then release it. system on. 2. Get up to the desired speed. 3. Press and release SET−. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Driving and Operating 241 . To increase vehicle speed in Passing Another Vehicle While It assists in maintaining driver small increments, press +RES Using Cruise Control selected speed when driving on up briefly. For each press, the Use the accelerator pedal to downhill grades by using the engine vehicle goes about 1 km/h increase the vehicle speed. When and transmission to slow the (1 mph) faster. you take your foot off the pedal, the vehicle. The speedometer reading can be vehicle will slow down to the For other forms of descent control, displayed in either English or metric previously set cruise speed. While see Hill Descent Control (HDC) units. See Instrument Cluster 0 124. pressing the accelerator pedal or 0 233, Automatic Transmission The increment value used depends shortly following the release to 0 217, and Tow/Haul Mode 0 223. on the units displayed. override cruise control, briefly Ending Cruise Control pressing SET– will result in cruise Reducing Speed While Using control set to the current vehicle There are four ways to end cruise Cruise Control speed. control: Do one of the following: Using Cruise Control on Hills . Step lightly on the brake pedal. . Press and hold SET– down until * the desired lower speed is How well the cruise control works . Press . on hills depends on the vehicle reached, then release it. . Shift the transmission to speed, the load, and the steepness N (Neutral). . To slow down in small of the hills. When going up steep increments, press SET– down hills, pressing the accelerator pedal . To turn off cruise control, briefly. For each press, the may be necessary to maintain press 5. vehicle goes about 1 km/h vehicle speed. (1 mph) slower. Erasing Speed Memory While going downhill, cruise braking The speedometer reading can be helps maintain driver selected The cruise control set speed is displayed in either English or metric speed. erased from memory if 5 is pressed units. See Instrument Cluster 0 124. or the ignition is turned off. The increment value used depends Cruise Grade Braking is enabled on the units displayed. when the vehicle is started and cruise control is active. It is not enabled in Range Selection Mode. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
242 Driving and Operating Adaptive Cruise Control used, ACC can be turned back on. Disabling the TCS or StabiliTrak/ { Warning (1500 Series) ESC system will disengage and If equipped, Adaptive Cruise Control prevent engagement of ACC. ACC will not detect or brake for (ACC) allows the cruise control set children, pedestrians, animals, ACC can reduce the need for you to or other objects. speed and following gap to be frequently brake and accelerate, selected. Read this entire section especially when used on Do not use ACC when: before using this system. The expressways, freeways, and following gap is the following time . On winding and hilly roads interstate highways. When used on or when the camera sensor between your vehicle and a vehicle other roads, you may need to take detected directly ahead in your path, is blocked by snow, ice, over the control of braking or or dirt. The system may not moving in the same direction. If no acceleration more often. vehicle is detected in your path, detect a vehicle ahead. ACC works like regular cruise Keep the windshield and control. ACC uses a windshield { Warning headlamps clean. mounted front camera sensor. ACC has limited braking ability . When visibility is poor due to rain, snow, fog, dirt, If a vehicle is detected in your path, and may not have time to slow ACC can apply acceleration or insect residue, or dust; the vehicle down enough to avoid when other foreign objects limited, moderate braking to a collision with another vehicle obscure the camera’s view; maintain the selected following gap. you are following. This can occur To disengage ACC, apply the brake. or when the vehicle in front when vehicles suddenly slow or or oncoming traffic causes If ACC is controlling the vehicle stop ahead, or enter your lane. speed when the Traction Control additional environmental Also see Alerting the Driver later System (TCS) or StabiliTrak/ “ ” obstructions, such as road Electronic Stability Control (ESC) in this section. Complete attention spray. ACC performance is system activates, ACC may is always required while driving limited under these automatically disengage. See and you should be ready to take conditions. Traction Control/Electronic Stability action and apply the brakes. See (Continued) Control 0 231. When road Defensive Driving 0 184. conditions allow ACC to be safely Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Driving and Operating 243 J : Press to turn the system on or The speedometer reading can be Warning (Continued) off. The indicator turns white on the displayed in either English or metric units. See Instrument Cluster 0 124. . On slippery roads where instrument cluster when ACC is turned on. The increment value used depends fast changes in tire traction on the units displayed. can cause excessive RES+ : Press briefly to resume the wheel slip previous set speed or to increase Switching Between ACC and Regular Cruise Control . With extremely heavy cargo vehicle speed if ACC is already loaded in the cargo area or activated. To increase speed by To switch between ACC and regular rear seat about 1 km/h (1 mph), press RES+ * briefly. To increase speed to the cruise control, press and hold . . When towing a trailer next 5 km/h (5 mph) mark on the A Driver Information Display (DIC) speedometer, hold RES+. message displays. See Vehicle Messages 0 152. SET– : Press briefly to set the speed and activate ACC or to decrease vehicle speed if ACC is already activated. To decrease speed by about 1 km/h (1 mph), press SET– briefly. To decrease speed to the next 5 km/h (5 mph) ACC Indicator Regular Cruise mark on the speedometer, Control Indicator hold SET–. * : Press to disengage ACC When ACC is engaged, a green o without erasing the selected set indicator will be lit on the instrument speed. cluster and the following gap will be displayed. When the regular cruise [ : Press to select a following gap control is engaged, a green J setting for ACC of Far, Medium, indicator will be lit on the instrument or Near. cluster; the following gap will not display. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
244 Driving and Operating When the vehicle is turned on, the Select the set speed desired for cruise control mode will be set to ACC. This is the vehicle speed the last mode used before the when no vehicle is detected in vehicle was turned off. your path. While the vehicle is moving, ACC { Warning will not set at a speed less than 25 km/h (15 mph), although it can be The ACC indicator displays on the Always check the cruise control resumed when driving at lower instrument cluster. When ACC is indicator on the instrument cluster speeds. turned on, the indicator will be lit to determine which mode cruise white. To set ACC while moving: control is in before using the Be mindful of speed limits, feature. If ACC is not active, the 1. Press J. surrounding traffic speeds, and vehicle will not automatically 2. Get up to the desired speed. weather conditions when selecting brake for other vehicles, which the set speed. could cause a crash if the brakes 3. Press and release SET–. are not applied manually. You and 4. Remove foot from the Resuming a Set Speed others could be seriously injured accelerator. If the ACC is set at a desired speed or killed. After ACC is set, it may immediately and then the brakes are applied, apply the brakes if a vehicle ahead ACC is disengaged without erasing Setting Adaptive Cruise Control is detected closer than the selected the set speed from memory. following gap. To begin using ACC again, press If J is on when not in use, SET–/ RES+ briefly while moving more RES+ could be pressed by mistake ACC can also be set while the vehicle is stopped if ACC is on and than 5 km/h (5 mph). The vehicle and engage ACC when not desired. returns to the previous set speed. Keep J off when cruise is not the brake pedal is applied. being used. A green ACC indicator and the set speed display on the instrument cluster. The vehicle ahead indicator may be flashing if a vehicle ahead Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Driving and Operating 245 was present and moved. See . To increase vehicle speed in Reducing Speed While ACC Is at a “Approaching and Following a smaller increments, press RES+ Set Speed Vehicle” later in this section. briefly. For each press, the If ACC is already activated, do one Once ACC has resumed, if there is vehicle goes about 1 km/h of the following: (1 mph) faster. no vehicle ahead, if the vehicle . Use the brake to get to the ahead is beyond the selected . To increase vehicle speed in desired lower speed. Release following gap, or if the vehicle has larger increments, hold RES+. the brake and press SET–. The exited a sharp curve, then the While holding RES+, the vehicle vehicle will now cruise at the vehicle speed will increase to the speed increases to the next lower speed. set speed. 5 km/h (5 mph) step, then continues to increase by 5 km/h . Press and hold SET– until the Increasing Speed While ACC Is at (5 mph) at a time. desired lower speed is reached, a Set Speed then release it. The set speed can also be If ACC is already activated, do one increased while the vehicle is . To decrease the vehicle speed in of the following: stopped. smaller increments, press SET− briefly. For each press, the . Use the accelerator to get to the . If stopped with the brake pedal higher speed. Press SET–. vehicle goes about 1 km/h applied, press RES+ until the (1 mph) slower. Release SET– and the desired set speed is displayed. accelerator pedal. The vehicle . To decrease the vehicle speed in will now cruise at the higher . Pressing RES+ when there is no larger increments, hold SET−. speed. longer a vehicle ahead or the While holding SET−, the vehicle vehicle ahead is pulling away When the accelerator pedal is speed decreases to the next and the brake is not applied with 5 km/h (5 mph) step, then pressed, ACC will not brake cause the ACC to resume. because it is overridden. The continues to decrease by 5 km/h ACC indicator will turn blue on When it is determined that there is (5 mph) at a time. the instrument cluster. no vehicle ahead or the vehicle The set speed can also be ahead is beyond the selected . Press and hold RES+ until the decreased while the vehicle is following gap, then the vehicle stopped. desired set speed is displayed, speed will increase to the set speed. then release it. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
246 Driving and Operating . If stopped with the brake selecting the following gap. The applied, press or hold SET− until range of selectable gaps may not be the desired set speed is appropriate for all drivers and displayed. driving conditions. Selecting the Follow Distance Gap Changing the gap setting automatically changes the alert When a slower moving vehicle is timing sensitivity (Far, Medium, Without Head-Up Display detected ahead within the selected or Near) for the Forward Collision If ACC is engaged, driver action following gap, ACC will adjust the Alert (FCA) feature. See Forward may be required when ACC cannot vehicle's speed and attempt to Collision Alert (FCA) System 0 264. maintain the follow distance gap apply sufficient braking because of selected. Alerting the Driver approaching a vehicle too rapidly. Press [ on the steering wheel to When this condition occurs, six red adjust the following gap. Each press lights will flash on the windshield. cycles the gap button through three Either eight beeps will sound from settings: Far, Medium, or Near. the front, or both sides of the Safety Alert Seat will pulse five times. See When pressed, the current gap “Collision/Detection Systems” under setting displays briefly on the Vehicle Personalization 0 153. instrument cluster. The gap setting With Head-Up Display 0 will be maintained until it is See Defensive Driving 184. changed. Approaching and Following a Since each gap setting corresponds Vehicle to a following time (Far, Medium, or Near), the following distance will vary based on vehicle speed. The faster the vehicle speed, the further back your vehicle will follow a vehicle detected ahead. Consider traffic and weather conditions when Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Driving and Operating 247 The vehicle ahead indicator is in the Stationary or Very Slow-Moving . An empty truck or trailer that has instrument cluster. It only displays Objects no cargo in the cargo bed when a vehicle is detected in your . Vehicles with cargo extending vehicle’s path moving in the same from the back end direction. If this symbol is not { Warning displaying, ACC will not respond to ACC may not detect and react to . Non-standard shaped vehicles, or brake for vehicles ahead. stopped or slow-moving vehicles such as vehicle transport, ahead of you. For example, the vehicles with a side car fitted, ACC automatically slows the vehicle or horse carriages down and adjusts vehicle speed to system may not brake for a follow a detected vehicle ahead at vehicle it has never detected . Vehicles that are low to the road the selected following gap. The moving. This can occur in surface vehicle speed increases or stop-and-go traffic or when a . Objects that are close to the decreases to follow a detected vehicle suddenly appears due to front of your vehicle vehicle in front of your vehicle when a vehicle ahead changing lanes. . Vehicles on which extremely that vehicle is traveling slower than Your vehicle may not stop and your vehicle set speed. It may apply heavy cargo is loaded in the could cause a crash. Use caution cargo area or rear seat limited braking, if necessary. When when using ACC. Your complete braking is active, the brake lamps attention is always required while will come on. The automatic braking driving and you should be ready may feel or sound different than if the brakes were applied manually. to take action and apply the This is normal. brakes.
Irregular Objects Affecting ACC ACC may have difficulty detecting the following objects: . Vehicles in front of your vehicle that have a rear aspect that is low, small, or irregular Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
248 Driving and Operating ACC Automatically Disengages Notification to Resume ACC A DIC warning message may ACC may automatically disengage ACC will maintain a follow gap display indicating to shift to P (Park) before exiting the vehicle. See and the driver will need to manually behind a detected vehicle and slow 0 apply the brakes to slow the your vehicle to a stop behind that Vehicle Messages 152. vehicle if: vehicle. . The front camera is blocked or If the stopped vehicle ahead has { Warning visibility is reduced. driven away and ACC has not If ACC has stopped the vehicle, . The Traction Control System resumed, the vehicle ahead and if ACC is disengaged, turned (TCS) or StabiliTrak/ESC system indicator will flash as a reminder to off, or canceled, the vehicle will check traffic ahead before has activated or been disabled. no longer be held at a stop. The proceeding. In addition, the left and vehicle can move. When ACC is . There is a fault in the system. right sides of the Safety Alert Seat will pulse three times, or three holding the vehicle at a stop, . A DIC message displays to always be prepared to manually beeps will sound. See ”Alert Type” indicate that ACC is temporarily apply the brakes. unavailable. and “Adaptive Cruise Go Notifier” in “Collision/Detection Systems” under The ACC indicator will turn white Vehicle Personalization 0 153. when ACC is no longer active. When the vehicle ahead drives { Warning In some cases, when ACC is away, press RES+ or the temporarily unavailable, regular accelerator pedal to resume ACC. Leaving the vehicle without cruise control may be used. See If stopped for more than placing it in P (Park) can be “Switching Between ACC and two minutes or if the driver door is dangerous. Do not leave the Regular Cruise Control” previously opened and the driver seat belt is vehicle while it is being held at a in this section. Always consider unbuckled, the ACC automatically stop by ACC. Always place the driving conditions before using applies the Electric Parking Brake vehicle in P (Park) and turn off either cruise control system. (EPB) to hold the vehicle. The EPB the ignition before leaving the status light will turn on. See Electric vehicle. Parking Brake 0 229. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Driving and Operating 249 ACC Override Warning (Continued) If using the accelerator pedal while ACC is active, the ACC indicator ramps. You could lose control of turns blue on the instrument cluster the vehicle or crash. Do not use indicating ACC braking will not ACC while driving on an entrance occur. ACC will resume operation or exit ramp. Always be ready to when the accelerator pedal is not use the brakes if necessary. being pressed.
When following a vehicle and { Warning entering a curve, ACC may not { Warning The ACC will not automatically detect the vehicle ahead and apply the brakes if your foot is On curves, ACC may respond to accelerate to the set speed. When resting on the accelerator pedal. a vehicle in another lane, or may this happens, the vehicle ahead indicator will not appear. You could crash into a vehicle not have time to react to a vehicle ahead of you. in your lane. You could crash into a vehicle ahead of you, or lose control of your vehicle. Give extra Curves in the Road attention in curves and be ready to use the brakes if necessary. { Warning Select an appropriate speed while On curves, ACC may not detect a driving in curves. vehicle ahead in your lane. You could be startled if the vehicle ACC may operate differently in a accelerates up to the set speed, sharp curve. It may reduce the ACC may detect a vehicle that is especially when following a vehicle speed if the curve is too not in your lane and apply the vehicle exiting or entering exit sharp. brakes. (Continued) Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
250 Driving and Operating ACC may occasionally provide an Objects Not Directly in Front of Do not use ACC when driving on alert and/or braking that is Your Vehicle steep hills or when towing a trailer. considered unnecessary. It could The detection of objects in front of ACC will not detect a vehicle in the respond to vehicles in different the vehicle may not be possible if: lane while driving on steep hills. lanes or stationary objects when If the brakes are applied, ACC entering or exiting a curve. This is . The vehicle or object ahead is disengages. normal operation. The vehicle does not within your lane. Disengaging ACC not need service. . The vehicle ahead is shifted, not There are three ways to Other Vehicle Lane Changes centered, or is shifted to one side of the lane. disengage ACC: Driving in Narrow Lanes . Step lightly on the brake pedal. Vehicles in adjacent traffic lanes or . Press *. roadside objects may be incorrectly . Press J. detected when located along the roadway. Erasing Speed Memory Do Not Use ACC on Hills and The ACC set speed is erased from When Towing a Trailer memory if J is pressed or if the ignition is turned off. ACC will not detect a vehicle ahead until it is completely in the lane. The Weather Conditions Affecting ACC brakes may need to be manually If the interior temperature is applied. extremely high, the instrument cluster may indicate that ACC is temporarily unavailable. This can be caused by extreme hot weather conditions with direct sunlight on the Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Driving and Operating 251 front camera. ACC will return to . There are multiple changes in Cleaning the Sensing System normal operation once the cabin brightness or shadows along the The camera sensor on the temperature is lower. vehicle roadway. windshield behind the rearview Conditions that are associated with . In a tunnel without the mirror can become blocked by low visibility, such as fog, rain, headlamps on, or in a tunnel snow, ice, dirt, mud, or debris. This snow, or road spray, may limit ACC when there is a vehicle in front area needs to be cleaned for ACC performance. Water droplets from that does not have its to operate properly. rain or snow that remain on the taillamps on. The vehicle headlamps may need to windshield may also limit ACC’s . Subjected to strong light from be cleaned due to dirt, snow, or ice. ability to detect objects. opposing lane traffic in the front Objects that are not illuminated Lighting Conditions Affecting ACC of the vehicle, such as correctly may be difficult to detect. high-beam headlamps from If ACC will not operate, regular The ACC front camera can be oncoming traffic. affected by poor lighting conditions, cruise control may be available. See and ACC may have limited Accessory Installations and “Switching Between ACC and performance when: Vehicle Modifications Regular Cruise Control” previously in this section. Always consider . There are changes in brightness, Do not install or place any object driving conditions before using such as entering and exiting around the front camera windshield either cruise control system. tunnels, bridges, and area that would obstruct the front overpasses. camera view. For cleaning instructions, see “Washing the Vehicle” under . Low sun angles cause the Do not install objects on top of the Exterior Care 0 424. camera to not detect objects, vehicle that overhang and obstruct or it is more difficult to detect the front camera, such as a canoe, objects in the same traffic lane. kayak, or other items that can be . Lighting is poor in the evening or transported on the vehicle roof. early morning Do not modify the hood, headlamps, or fog lamps, as this may limit the camera’s ability to detect an object. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
252 Driving and Operating
Driver Assistance Warning (Continued) Warning (Continued) Systems . Detect children, Complete attention is always This vehicle may have features that pedestrians, bicyclists, required while driving, and you work together to help avoid crashes or animals. should be ready to take action or reduce crash damage while . Detect vehicles or objects and apply the brakes and/or steer driving, backing, and parking. Read outside the area monitored the vehicle to avoid crashes. this entire section before using by the system. these systems. . Work at all driving speeds. Audible or Safety Alert Seat { Warning . Warn you or provide you Some driver assistance features with enough time to avoid a alert the driver of obstacles by Do not rely on the Driver crash. beeping. To change the volume of Assistance Systems. These the warning chime, see Comfort . Work under poor visibility or “ systems do not replace the need and Convenience under Vehicle bad weather conditions. ” for paying attention and driving Personalization 0 153. . Work if the detection sensor safely. You may not hear or feel If equipped with the Safety Alert is not cleaned or is covered alerts or warnings provided by Seat, the driver seat cushion may by ice, snow, mud, or dirt. these systems. Failure to use provide a vibrating pulse alert proper care when driving may . Work if the detection sensor instead of beeping. To change this, result in injury, death, or vehicle is covered up, such as with see “Collision/Detection Systems” damage. See Defensive Driving a sticker, magnet, or metal under Vehicle Personalization 0 184. plate. 0 153. Under many conditions, these . Work if the area surrounding Cleaning systems will not: the detection sensor is damaged or not properly Depending on vehicle options, keep (Continued) repaired. these areas of the vehicle clean to ensure the best driver assistance (Continued) feature performance. Driver Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Driving and Operating 253 Information Center (DIC) messages . Front and rear bumpers and the avoid objects. Always check around may display when the systems are area below the bumpers the vehicle when parking or unavailable or blocked. . Front grille and headlamps backing. . Front camera lens in the front The RVC, RPA, and Surround grille or near the front emblem Vision will not work properly if the tailgate is down. If the tailgate is . Front side and rear side panels down, do not use these systems. . Outside of the windshield in front Rear Vision Camera (RVC) of the rearview mirror When the vehicle is shifted into . Side camera lens on the bottom R (Reverse), the RVC displays an of the outside mirrors image of the area behind the vehicle . Rear side corner bumpers in the infotainment display. The previous screen displays when the . Rear Vision Camera in the vehicle is shifted out of R (Reverse) tailgate handle after a short delay. To return to the . Rear Camera Mirror and Cargo previous screen sooner, press any View Camera in the Center button on the infotainment system, High-Mounted Stoplamp shift into P (Park), or, while in D (Drive), reach a vehicle speed of Assistance Systems for approximately 12 km/h (8 mph). The Parking or Backing rear vision camera is in the tailgate handle. If equipped, the Rear Vision Camera (RVC), Surround Vision, Rear Park Assist (RPA), Front Park Assist (FPA), and Rear Cross Traffic Alert (RCTA) may help the driver park or Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
254 Driving and Operating Displayed images may be farther or closer than they appear. The area { Warning displayed is limited and objects that are close to either corner of the The Surround Vision cameras bumper or under the bumper do not have blind spots and will not display. display all objects near the corners of the vehicle. Folding A warning triangle may display to outside mirrors that are out of show that Rear Park Assist (RPA) position may not display surround has detected an object. This triangle changes from amber to red and view correctly. Always check increases in size the closer the around the vehicle when parking object. or backing. 1. View Displayed by the Rear If equipped with Hitch View, see Vision Camera “Surround Vision” following. Surround Vision If equipped the Surround Vision system can display various views surrounding the vehicle in the infotainment display. See below for camera view descriptions and more information. 1. Views Displayed by the Surround Vision Cameras 1. View Displayed by the Rear 2. Area Not Shown Vision Camera 2. Corners of the Rear Bumper Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Driving and Operating 255 Displays an image of the Warning (Continued) area in front or behind the vehicle. To select, touch vehicle before driving. Failure to Front/Rear Standard View use proper care may result in on the infotainment display injury, death, or vehicle damage. when a camera view is active. Touch the button to Camera Views toggle between front and rear camera views. 1. Views Displayed by the When the hitch guidance is Surround Vision Cameras selected, Rear Standard 2. Area Not Shown View will remain visible across gear changes, otherwise the view will { Warning toggle between Front and The camera(s) do not display Rear Standard View based children, pedestrians, bicyclists, on gear position. crossing traffic, animals, or any If equipped, the front view other object outside of the camera also displays when cameras’ field of view, below the the Park Assist system bumper, or under the vehicle. detects an object within Shown distances may be different Touch the camera view buttons 30 cm (12 in). from actual distances. Do not along the bottom of the infotainment 2. Front/Rear Overhead View drive or park the vehicle using display to access each view (if equipped): Displays a front or rear only these camera(s). Always overhead view of the check behind and around the 1. Front/Rear Standard View vehicle. To select, touch (Continued) Front/Rear Top-Down View on the infotainment display when a camera view is Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
256 Driving and Operating active. Touch the button to The Turn Signal Activated Surround View on the toggle between front and View works with Rear Side infotainment display when rear camera views. View to provide a rearward the camera view is active. 3. Rear Bowl View view of the left or right side 6. Guidance Lines/Hitch of the vehicle and trailer. Displays a perspective view Guidance Views are provided based of the vehicle from the front Guidance Lines displays on turn signal activation looking rearward. To select, available guidelines, with the right-side view touch Rear Bowl View on including Standard and being shown when the right the infotainment display Hitch Guidance. turn signal is active and the when a camera view is A grayed-out icon indicates left side view being shown active. Park Assist and that guidelines are not when the left turn signal is Rear Cross Traffic Alert available. To enable, touch active. The feature is (RCTA) overlays are not Guidance Lines on the available when a trailer is available when bowl view is infotainment display when a connected. The feature can active. camera view is active. be enabled or disabled. Touching the button 4. Front/Rear side View See Vehicle Personalization multiple times will toggle Displays a view that shows 0 153. Touch X to exit. through Standard objects next to the front or 5. Surround View Guidelines, Hitch Guidance rear sides of the vehicle. To Displays an image of the and no guidelines. select, touch Front/Rear area surrounding the Standard guidelines are Side View on the vehicle. Surround View is available in Front/Rear infotainment display when a available as part of the Standard Views, Front/Rear camera view is active. Front/Rear Standard Views, Top-Down Views and Touch the button to toggle the Front/Rear Top-Down Surround View. between front and rear Views and the Front/Rear camera views. Park Assist Hitch Guidance displays a Side Views. In these views and RCTA overlays are not single centered guideline Surround View can be available when Front/Rear on the infotainment display enabled by touching Side View is active. to assist with aligning the Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Driving and Operating 257 vehicle’s hitch ball with a 7. Interior Trailer View 8. Hitch View trailer coupler. Touch the Provides a view of the Assists with connecting to a Hitch Guidance icon, then interior of the trailer. The trailer by providing a align the trailer guidance feature is available when a zoomed-in view of the hitch line over the trailer coupler. trailer is connected. The to help align the vehicle’s Continuously steer the feature requires user hitch ball with the trailer vehicle to keep the installation of an accessory coupler, or to monitor the guideline centered on the trailer camera on the trailer connection. To select, coupler when backing. Park interior of the trailer per the touch Hitch View on the Assist overlays will not accessory trailer camera infotainment display when a display when the trailer installation instructions (see camera view is active. To guidance line is active. your dealer for accessory access this view when in a Hitch Guidance is available trailer camera(s) and forward gear above 12 km/h in Rear Standard View. information). To select, (8 mph), touch CAMERA on touch Interior Trailer View the infotainment display { Warning on the infotainment display and touch the Cargo Bed when a camera view is View icon. The view will Use Hitch Guidance only to help active. To access this view close after 8 seconds and back the vehicle to a trailer hitch when in a forward gear can be closed early by or, when traveling above 12 km/h above 12 km/h (8 mph), touching X. Shifting into (8 mph), to briefly check the touch CAMERA on the P (Park) while in this view status of your trailer. Do not use infotainment display and will automatically engage for any other purpose, such as touch the Interior Trailer the Electric Parking making lane change decisions. View icon. The view will Brake (EPB). Before making a lane change, close after 8 seconds and 9. Bed View can be closed early by always check the mirrors and Provides a view of the truck touching X. glance over your shoulder. bed and the area behind Improper use could result in the vehicle to assist in serious injury to you or others. cargo or hitch monitoring or Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
258 Driving and Operating hitching to a fifth wheel or dealer for accessory trailer left or right. When the gooseneck trailer. To select, camera(s) and information). system is not calibrated or touch Bed View on the To select, touch trailer position is not known infotainment display when a Transparent Trailer View on the Transparent Trailer camera view is active. To the infotainment display Picture-in-Picture View will access this view when in a when a camera view is be shown. forward gear above 12 km/h active. To access this view 11. Rear Trailer View/Rear Side (8 mph), touch CAMERA on when in a forward gear View with Available the infotainment display above 12 km/h (8 mph), Articulation Functionality/ and touch the Bed View touch CAMERA on the Picture-in-Picture Side View icon. The view will close infotainment display and . Rear Trailer View after 8 seconds and can be touch the Transparent provides a view of the closed early by touching X. Trailer View icon. Touch X area behind the trailer. to exit. 10. Transparent Trailer View the feature is available Provides a view that allows When the system is when a trailer is the driver to virtually “see calibrated and the trailer connected. The feature through” the trailer. The position is known, one of requires user installation feature is available when a three views will be shown; of an accessory trailer compatible trailer is Transparent Trailer View, camera on the rear connected and a profile is Left Transparent Trailer exterior surface of the configured and selected via View or Right Transparent trailer per the accessory the Trailering App. See Trailer View. The trailer camera Trailering App 0 306. The Transparent Trailer View is installation instructions feature requires user shown when the position of (see your dealer for installation of an accessory the trailer is relatively accessory trailer trailer camera on the rear straight behind the vehicle. camera(s) and exterior surface of the The Left or Right information). To select, trailer per the accessory Transparent Trailer View is touch Rear Trailer View/ trailer camera installation shown when the position of Rear Side View with instructions (see your the trailer is too far to the Available Articulation Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Driving and Operating 259 Functionality/ the view well Functionality/ Picture-in-Pictue Side automatically pan to Picture-in-Picture Side View on the show more of the left or icon. Touch X to exit. infotainment display right side based on the . Provides a rearward when a camera view is position of the trailer. split view of the left and active. Each touch will The feature is available right sides of the vehicle toggle through the Rear when a trailer is and trailer with an Trailer View, Trailer Tow connected. To select, overlay view of the area Mirror View and Combo touch Rear trailer View/ behind the trailer. The View. To access this Rear Side View with feature is available view when in a forward Available Articulation when a trailer is gear above 12 km/h Functionality/ connected. the feature (8 mph), touch Picture-in-Picture Side requires user installation CAMERA on the View on the of an accessory trailer infotainment display and infotainment display camera on the rear touch the Interior Rear when a camera view is exterior surface of the Trailer View/Rear Side active. Each touch will trailer per the accessory View with Available toggle through the Rear trailer camera Articulation Trailer View, trailer tow installation instructions Functionality/ Mirror view and Combo (see your dealer for Picture-in-Picture Side View. To access this accessory trailer View icon. Touch X view when in a forward camera(s) and to exit. gear above 12 km/h information). To select, . Rear Side View with (8 mph), Touch touch Rear Trailer View/ Available Articulation CAMERA on the Rear Side View with Functionality provides a infotainment display and Available Articulation rearward split view of touch the Rear Trailer Functionality/ the left and right sides View/Rear Side View Picture-in-Picture Side of the vehicle and trailer. with Available view on the infotainment When in a forward gear Articulation display when a camera Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
260 Driving and Operating view is active. Each camera is in the grille under the . Rear Side view with a available press of the button will front emblem, the side cameras are articulation functionality toggle through the Rear on the bottom of the outside mirrors, . Picture-in-Picture Side View Trailer View, Trailer Tow the rear camera is in the tailgate mirror View and Combo handle and the bed camera is . Interior Trailer View View. To access this mounted on the rear of the cab. . Transparent trailer View view when in a forward Additionally, up to two accessory gear above 12 km/h cameras can be mounted to the rear . Surround View (8 mph), touch and/or interior of the trailer. See . Guidance Lines CAMERA on the your dealer for accessory trailer infotainment display and cameras. To access, touch . Hitch Guidance touch the Rear Trailer CAMERA on the infotainment Surround Vision (360 Degrees) View/Rear Side View display or shift to R (Reverse). To with Available return to the previous screen when If equipped, the Surround Vision Articulation not in reverse, touch the Home or system can display various views Functionality/ Back buttons on the infotainment surrounding the vehicle in the Picture-in-Picture Side display. infotainment display using four cameras mounted around the View icon. Touch X Available camera views: to exit. vehicle. The front camera is in the . Front/Rear Standard View grille under the front emblem, the HD Surround Vision with Trailer side cameras are on the bottom of Camera Provisions . Front/Rear Top-Down View the outside mirrors, and the rear If equipped, this feature provides . Rear Bowl View camera is in the tailgate handle. additional views to aid in trailering/ . Front/Rear Side View The Surround Vision system can be towing. The system shows multiple accessed by selecting CAMERA in views in the infotainment display . Hitch View the infotainment display or when the using five cameras mounted around . Bed View vehicle is shifted into R (Reverse). the vehicle and up to two additional . Rear trailer View To return to the previous screen accessory cameras that can be sooner, when not in R (Reverse), mounted on or in a trailer. The front press the Home or Back button on Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Driving and Operating 261 the infotainment system, shift into the cab. Up to two accessory Troubleshooting P (Park), or, while in D (Drive), cameras can be mounted to the rear The Transparent Trailer calibration reach a vehicle speed of and/or interior of the trailer. See may take longer than expected or approximately 12 km/h (8 mph). your dealer for these accessory not calibrate if: cameras. Available camera views: . The vehicle is driven too fast The system can be accessed by . Front/Rear Standard View during calibration. Speed should selecting CAMERA in the be maintained below 50 km/h . Front/Rear Top-Down View infotainment display or when the (31 mph). . Rear Bowl View vehicle is shifted into R (Reverse). To return to the previous screen . The vehicle is not driven straight . Front/Rear Side View sooner, when not in R (Reverse), during calibration. Steering . Hitch View press the Home or Back button on should be maintained as straight the infotainment system or shift into as possible, excessive steering . Surround View P (Park). during calibration may extend calibration time. . Guidance Lines Available camera views: . Hitch Guidance . The calibration is attempted in . Rear Standard View low light. Calibration should be Surround Vision . Hitch View attempted when there is enough If equipped, this feature provides, . Bed View light. additional views to aid in trailering/ . Rear Trailer View . The calibration is attempted towing. The Front Vision Camera during adverse weather and Surround Vision cameras are . Interior Trailer View conditions. Calibration during not supported. The system can . Guidance Lines conditions such as snow or show various views in the heavy rain should be avoided. infotainment display using cameras . Hitch Guidance mounted in and around the vehicle . The road surface is not ideal for and trailer. The rear camera is in the calibration. Calibration should be tailgate handle and the cargo bed attempted on an alternate road camera is mounted on the rear of surface. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
262 Driving and Operating . The accessory trailer cameras . The accessory rear trailer . The accessory trailer cameras are swapped at the hitch camera is not connected or are swapped at the hitch connector. Ensure that the connected to the incorrect input. connector. Ensure that the camera mounted to the rear of The preview may not be provided or accessory camera(s) are the trailer is connected to the the wrong preview may be connected to the correct camera rear trailer camera input. provided if: input. . The accessory trailer camera is . The accessory cameras are not A view may switch automatically if: mounted, angled or rotated recognized. Ensure that the . The vehicle is shifted to outside of the defined mounting accessory camera(s) are another gear. location (see camera installation connected and power cycle the instructions). vehicle. Park Assist Distortion may be observed in the . The accessory trailer cameras With Front and Rear Park Assist, as calibrated Transparent Trailer are swapped at the hitch the vehicle moves at speeds of less View if: connector. Ensure that the than 8 km/h (5 mph) the sensors on . The accessory trailer camera is accessory camera(s) are the bumpers may detect objects up mounted, angled or rotated connected to the correct input. to 1.2 m (4 ft) in front and 2.5 m (8 ft) outside of the defined mounting behind the vehicle within a zone . The accessory trailer camera(s) 25 cm (10 in) high off the ground location (see camera installation are connected to the correct instructions). and below bumper level. These camera input. detection distances may be shorter The Transparent Trailer icon may . The accessory trailer camera(s) during warmer or humid weather. appear grayed out if: are not installed according to the Blocked sensors will not detect . A compatible trailer profile is not installation instructions. objects and can also cause false detections. Keep the sensors clean configured or a non-compatible A feature may be unavailable or not trailer profile is selected. of mud, dirt, snow, ice, and slush; activating as expected if: and clean sensors after a car wash . The vehicle is in R (Reverse). . The customization is disabled. in freezing temperatures. . The trailer is not connected. Check the customization settings where applicable. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Driving and Operating 263 location information for the Front beeps sound from the left or right or { Warning and Rear Park Assist system. As three Safety Alert Seat pulses occur the object gets closer, more bars on the left or right side, depending The Park Assist system does not light up and the bars change color on the direction of the detected detect children, pedestrians, from yellow to amber to red. vehicle. bicyclists, animals, or objects located below the bumper or that When an object is first detected in Use caution while backing up when are too close or too far from the the rear, one beep will be heard towing a trailer, as the RCTA from the rear, or both sides of the detection zones that extend out vehicle. It is not available at Safety Alert Seat will pulse two from the back of the vehicle do not speeds greater than 8 km/h times. When an object is very close move further back when a trailer is (5 mph). To prevent injury, death, — <0.4 m (1.5 ft) in the vehicle rear towed. or vehicle damage, even with or <0.3 m (1 ft) in the vehicle front — Park Assist, always check the RCTA is disabled when the trailer a continuous beep will sound from connection status is displayed. area around the vehicle and the rear or front depending on check all mirrors before moving object location, or both sides of the RCTA can be turned off. See forward or backing. Safety Alert Seat will pulse five “Collision/Detection Systems” under times. Beeps for FPA are higher Vehicle Personalization 0 153. pitched than for RPA. Turning the Features On or Off Rear Cross Traffic Alert (RCTA) If equipped, when the vehicle is shifted into R (Reverse), RCTA shows a red warning triangle with a left or right pointing arrow on the infotainment display to warn of traffic coming from the left or right. This system detects objects coming Press X on the center stack to The instrument cluster may have a from up to 20 m (65 ft) from the left turn on or off the Front and Rear Park Assist display with bars that or right side of the vehicle. When an Park Assist. The indicator light next show “distance to object” and object object is detected, either three Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
264 Driving and Operating to the button comes on when the Departure Warning (LDW), Lane features are on and turns off when Keep Assist (LKA), Side Blind Zone { Warning the features have been disabled. Alert (SBZA), Lane Change Alert (LCA), Automatic Emergency FCA is a warning system and Front and Rear Park Assist can be does not apply the brakes. When turned Off, On, or On with Towbar. Braking (AEB), and/or the Front Pedestrian Braking (FPB) System approaching a slower-moving or See “Park Assist” under Vehicle 0 can help to avoid a crash or reduce stopped vehicle ahead too rapidly, Personalization 153. If Park Assist or when following a vehicle too is turned off through vehicle crash damage. closely, FCA may not provide a personalization, the Park Assist button will be disabled. To turn Park Forward Collision Alert warning with enough time to help Assist on again, select On in vehicle (FCA) System avoid a crash. It also may not personalization. The On with Towbar provide any warning at all. FCA setting allows Park Assist to work If equipped, the FCA system may does not warn of pedestrians, properly with a trailer hitch. Some help to avoid or reduce the harm animals, signs, guardrails, larger trailer hitches may not be caused by front-end crashes. When bridges, construction barrels, compatible. approaching a vehicle ahead too or other objects. Be ready to take quickly, FCA provides a red flashing action and apply the brakes. See Turn off Park Assist when towing a alert on the windshield and rapidly Defensive Driving 0 184. trailer. beeps or pulses the driver seat. To turn the RPA symbols on or off, FCA also lights an amber visual see “Rear Camera Park Assist alert if following another vehicle FCA can be disabled through Symbols” under Vehicle much too closely. vehicle personalization. See Personalization 0 153. “Collision/Detection Systems” under FCA detects vehicles within a 0 distance of approximately 60 m Vehicle Personalization 153. Assistance Systems for (197 ft) and operates at speeds Driving above 8 km/h (5 mph). If equipped, when driving the vehicle in a forward gear, Forward Collision Alert (FCA), Lane Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Driving and Operating 265 Detecting the Vehicle Ahead Warning (Continued)
or ice, or if the windshield is damaged. It may also not detect a vehicle on winding or hilly roads, or in conditions that can limit visibility such as fog, rain, Without Head-Up Display or snow, or if the headlamps or When your vehicle approaches FCA warnings will not occur unless windshield are not cleaned or in another detected vehicle too rapidly, the FCA system detects a vehicle proper condition. Keep the the red FCA display will flash on the ahead. When a vehicle is detected, windshield. Also, eight rapid the vehicle ahead indicator will windshield, headlamps, and FCA sensors clean and in good repair. high-pitched beeps will sound from display green. Vehicles may not be the front, or both sides of the Safety detected on curves, highway exit Alert Seat will pulse five times. ramps, or hills, due to poor visibility; Collision Alert When this Collision Alert occurs, the or if a vehicle ahead is partially brake system may prepare for driver blocked by pedestrians or other braking to occur more rapidly which objects. FCA will not detect another can cause a brief, mild deceleration. vehicle ahead until it is completely Continue to apply the brake pedal in the driving lane. as needed. Cruise control may be disengaged when the Collision Alert occurs. { Warning With Head-Up Display FCA does not provide a warning to help avoid a crash, unless it detects a vehicle. FCA may not detect a vehicle ahead if the FCA sensor is blocked by dirt, snow, (Continued) Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
266 Driving and Operating Tailgating Alert timing. The range of selectable alert Cleaning the System timings may not be appropriate for If the FCA system does not seem to all drivers and driving conditions. operate properly, this may correct If your vehicle is equipped with the issue: Adaptive Cruise Control (ACC), Clean the outside of the changing the FCA timing setting . windshield in front of the automatically changes the following rearview mirror. gap setting (Far, Medium, or Near). The vehicle ahead indicator will . Clean the entire front of the display amber when you are Following Distance Indicator vehicle. following a vehicle ahead much too The following distance to a moving . Clean the headlamps. closely. vehicle ahead in your path is Selecting the Alert Timing indicated in following time in Automatic Emergency seconds on the Driver Information The Collision Alert control is on the Center (DIC). The minimum Braking (AEB) steering wheel. Press [ to set the following time is 0.5 seconds away. If the vehicle has Forward Collision FCA timing to Far, Medium, or Near. If there is no vehicle detected Alert (FCA), it also has AEB (1500 The first button press shows the ahead, or the vehicle ahead is out of series only), which includes current setting on the DIC. sensor range, dashes will be Intelligent Brake Assist (IBA). When Additional button presses will displayed. the system detects a vehicle ahead change this setting. The chosen Unnecessary Alerts in your path that is traveling in the setting will remain until it is changed same direction that you may be and will affect the timing of both the FCA may provide unnecessary about to crash into, it can provide a Collision Alert and the Tailgating alerts for turning vehicles, vehicles boost to braking or automatically Alert features. The timing of both in other lanes, objects that are not brake the vehicle. This can help alerts will vary based on vehicle vehicles, or shadows. These alerts avoid or lessen the severity of speed. The faster the vehicle speed, are normal operation and the crashes when driving in a forward the farther away the alert will occur. vehicle does not need service. gear. Depending on the situation, Consider traffic and weather the vehicle may automatically brake conditions when selecting the alert Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Driving and Operating 267 moderately or hard. This automatic emergency braking can only occur if Warning (Continued) { Warning a vehicle is detected. This is shown by the FCA vehicle ahead indicator . Detect all vehicles, AEB may automatically brake the being lit. See Forward Collision Alert especially vehicles with a vehicle suddenly in situations (FCA) System 0 264. trailer, tractors, muddy where it is unexpected and vehicles, etc. undesired. It could respond to a The system works when driving in a turning vehicle ahead, guardrails, forward gear between 8 km/h . Detect a vehicle when signs, and other non-moving (5 mph) and 80 km/h (50 mph). weather limits visibility, such It can detect vehicles up to as in fog, rain, or snow. objects. To override AEB, firmly approximately 60 m (197 ft). . Detect a vehicle ahead if it press the accelerator pedal, if it is is partially blocked by safe to do so. pedestrians or other objects. { Warning Complete attention is always Intelligent Brake Assist (IBA) AEB is an emergency crash required while driving, and you preparation feature and is not IBA may activate when the brake should be ready to take action pedal is applied quickly by providing designed to avoid crashes. Do and apply the brakes and/or steer a boost to braking based on the not rely on AEB to brake the the vehicle to avoid crashes. speed of approach and distance to vehicle. AEB will not brake a vehicle ahead. outside of its operating speed range and only responds to AEB may slow the vehicle to a Minor brake pedal pulsations or detected vehicles. complete stop to try to avoid a pedal movement during this time is potential crash. If this happens, AEB normal and the brake pedal should AEB may not: may engage the Electric Parking continue to be applied as needed. . Detect a vehicle ahead on Brake (EPB) to hold the vehicle at a IBA will automatically disengage winding or hilly roads. stop. Release the EPB or firmly only when the brake pedal is press the accelerator pedal. released. (Continued) Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
268 Driving and Operating . There is a problem with the The FPB system can detect and { Warning StabiliTrak/Electronic Stability alert to pedestrians in a forward Control (ESC) system. gear at speeds between 8 km/h IBA may increase vehicle braking (5 mph) and 80 km/h (50 mph). in situations when it may not be The AEB system does not need service. During daytime driving, the system necessary. You could block the detects pedestrians up to a distance flow of traffic. If this occurs, take of approximately 40 m (131 ft). your foot off the brake pedal and Front Pedestrian Braking During nighttime driving, system then apply the brakes as needed. (FPB) System (1500 performance is very limited. Series) AEB and IBA can be disabled. See If equipped, the FPB system may { Warning “Collision/Detection Systems” under help avoid or reduce the harm Vehicle Personalization 0 153. FPB does not provide an alert or caused by front-end crashes with automatically brake the vehicle, nearby pedestrians when driving in unless it detects a pedestrian. a forward gear. FPB displays an { Warning FPB may not detect pedestrians, amber indicator, ~, when a nearby including children: Using AEB or IBA while towing a pedestrian is detected ahead. When trailer could cause you to lose approaching a detected pedestrian . When the pedestrian is not control of the vehicle and crash. too quickly, FPB provides a red directly ahead, fully visible, Turn the system to Alert or Off flashing alert on the windshield and or standing upright, or when when towing a trailer. rapidly beeps or pulses the driver part of a group. seat. FPB can provide a boost to . Due to poor visibility, A system unavailable message may braking or automatically brake the including nighttime display if: vehicle. This system includes conditions, fog, rain, Intelligent Brake Assist (IBA), and or snow. . The front of the vehicle or the Automatic Emergency Braking windshield is not clean. (AEB) system may also respond to . If the FPB sensor is blocked by dirt, snow, or ice. . Heavy rain or snow is interfering pedestrians. See Automatic with object detection. Emergency Braking (AEB) 0 266. (Continued) Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Driving and Operating 269 FPB alerts and automatic braking When this Pedestrian Alert occurs, Warning (Continued) will not occur unless the FPB the brake system may prepare for system detects a pedestrian. When driver braking to occur more rapidly . If the headlamps or a nearby pedestrian is detected in which can cause a brief, mild windshield are not cleaned front of the vehicle, the pedestrian deceleration. Continue to apply the or in proper condition. ahead indicator will display amber. brake pedal as needed. Cruise Be ready to take action and apply control may be disengaged when the brakes. For more information, Front Pedestrian Alert the Front Pedestrian Alert occurs. 0 see Defensive Driving 184. Automatic Braking Keep the windshield, headlamps, and FPB sensor clean and in If FPB detects it is about to crash good repair. into a pedestrian directly ahead, and the brakes have not been applied, FPB may automatically brake FPB can be set to Off, Alert, or Alert With Head-Up Display moderately or brake hard. This can and Brake through vehicle help to avoid some very low speed personalization. See “Collision/ pedestrian crashes or reduce Detection Systems” under Vehicle pedestrian injury. FPB can Personalization 0 153. automatically brake to detected Detecting the Pedestrian pedestrians between 8 km/h (5 mph) and 80 km/h (50 mph). Automatic Ahead braking levels may be reduced Without Head-Up Display under certain conditions, such as higher speeds. When the vehicle approaches a pedestrian ahead too rapidly, the If this happens, Automatic Braking red FPB alert display will flash on may engage the Electric Parking the windshield. Eight rapid Brake (EPB) to hold the vehicle at a high-pitched beeps will sound from stop. Release the EPB. A firm press the front, or both sides of the Safety Alert Seat will pulse five times. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
270 Driving and Operating of the accelerator pedal will also and a vehicle is also detected on release Automatic Braking and { Warning the same side, the display will flash the EPB. as an extra warning not to change Using the Front Pedestrian lanes. Since this system is part of Braking system while towing a the Lane Change Alert (LCA) { Warning trailer could cause you to lose system, read the entire LCA section FPB may alert or automatically control of the vehicle and crash. before using this feature. brake the vehicle suddenly in Turn the system to Alert or Off situations where it is unexpected when towing a trailer. Lane Change Alert (LCA) and undesired. It could falsely (1500 Series) alert or brake for objects similar in Cleaning the System shape or size to pedestrians, If equipped, the LCA system is a If FPB does not seem to operate lane-changing aid that assists including shadows. This is normal properly, cleaning the outside of the drivers with avoiding lane change operation and the vehicle does windshield in front of the rearview crashes that occur with moving not need service. To override mirror may correct the issue. vehicles in the side blind zone (or Automatic Braking, firmly press spot) areas or with vehicles rapidly the accelerator pedal, if it is safe Side Blind Zone approaching these areas from to do so. Alert (SBZA) behind. The LCA warning display will light up in the corresponding Automatic Braking can be disabled If equipped, the SBZA system is a outside side mirror and will flash if through vehicle personalization. See lane-changing aid that assists the turn signal is on. “Front Pedestrian Detection” in drivers with avoiding crashes that occur with moving vehicles in the “Collision/Detection Systems” under { Warning Vehicle Personalization 0 153. side blind zone (or spot) areas. When the vehicle is in a forward LCA does not alert the driver to gear, the left or right side mirror vehicles outside of the system display will light up if a moving detection zones, pedestrians, vehicle is detected in that blind zone. If the turn signal is activated (Continued) Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Driving and Operating 271 The LCA sensor covers a zone of Warning (Continued) approximately one lane over from both sides of the vehicle, or 3.5 m bicyclists, or animals. It may not (11 ft). The height of the zone is provide alerts when changing approximately between 0.5 m (1.5 ft) lanes under all driving conditions. and 2 m (6 ft) off the ground. The Failure to use proper care when Side Blind Zone Alert (SBZA) Left Side Mirror Right Side Mirror changing lanes may result in warning area starts at approximately Display Display injury, death, or vehicle damage. the middle of the vehicle and goes Before making a lane change, back 5 m (16 ft). Drivers are also When the vehicle is started, both always check mirrors, glance over warned of vehicles rapidly outside mirror LCA displays will your shoulder, and use the turn approaching from up to 25 m (82 ft) briefly come on to indicate the signals. behind the vehicle. system is operating. When the vehicle is in a forward gear, the left How the System Works or right side mirror display will light LCA Detection Zones The LCA symbol lights up in the up if a moving vehicle is detected in side mirrors when the system the next lane over in that blind zone detects a moving vehicle in the next or rapidly approaching that zone. lane over that is in the side blind If the turn signal is activated in the zone or rapidly approaching that same direction as a detected zone from behind. A lit LCA symbol vehicle, this display will flash as an indicates it may be unsafe to extra warning not to change lanes. change lanes. Before making a lane LCA is disabled when the trailer change, check the LCA display, connection status is displayed. check mirrors, glance over your A DIC message may display. The shoulder, and use the turn signals. SBZA system still operates. 1. SBZA Detection Zone 2. LCA Detection Zone LCA can be disabled through vehicle personalization. When you disable LCA, SBZA is also disabled. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
272 Driving and Operating See Vehicle Personalization 0 153. Attached objects may also interfere If the LCA displays do not light up If LCA is disabled by the driver, the with the detection of vehicles. This when moving vehicles are in the LCA mirror displays will not light up. is normal system operation; the side blind zone or are rapidly vehicle does not need service. approaching this zone and the When the System Does Not system is clean, the system may Seem to Work Properly LCA may not always alert the driver to vehicles in the next lane over, need service. Take the vehicle to The LCA system requires some especially in wet conditions or when your dealer. driving for the system to calibrate to driving on sharp curves. The system Radio Frequency Information maximum performance. This does not need to be serviced. The calibration may occur more quickly if system may light up due to See Radio Frequency Statement 0 the vehicle is driving on a straight guardrails, signs, trees, shrubs, and 468. highway road with traffic and other non-moving objects. This is roadside objects (e.g., guardrails, normal system operation; the Lane Departure Warning barriers). vehicle does not need service. (LDW) (2500/3500 Series) LCA displays may not come on LCA may not operate when the LCA If equipped, LDW may help avoid when passing a vehicle quickly, for sensors in the left or right corners of crashes due to unintentional lane a stopped vehicle, or when towing a the rear bumper are covered with departures. LDW uses a camera trailer. The LCA detection zones mud, dirt, snow, ice, or slush, or in sensor to detect the lane markings that extend back from the side of heavy rainstorms. For cleaning at speeds of 56 km/h (35 mph) or the vehicle do not move further back instructions, see "Washing the greater. It may provide an alert if the when a trailer is towed. Use caution Vehicle" under Exterior Care 0 424. vehicle is crossing a lane without while changing lanes when towing a If the DIC still displays the system using a turn signal in that direction. trailer. LCA may alert to objects unavailable message after cleaning LDW light will not alert if the turn attached to the vehicle, such as a both sides of the vehicle toward the signal is active in the direction of trailer, bicycle, or object extending rear corners of the vehicle, see your lane departure, or if LDW detects out to either side of the vehicle. dealer. that you are accelerating, braking or actively steering. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
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{ Warning Warning (Continued) The LDW system does not steer attention on the road and the vehicle. The LDW system maintain proper vehicle position may not: within the lane, or vehicle damage, injury, or death could . Provide enough time to When LDW is on, @ is green if LDW avoid a crash. occur. Always keep the windshield, headlamps, and is available to warn of a lane . Detect lane markings under camera sensors clean and in departure. If the vehicle crosses a detected lane marking without using poor weather or visibility good repair. Do not use LDW in conditions. This can occur if @ bad weather conditions. the turn signal in that direction, the windshield or changes to amber and flashes. headlamps are blocked by Additionally, there will be three dirt, snow, or ice; if they are How the System Works beeps, on the right or left, not in proper condition; or if LDW utilizes a camera sensor depending on the lane departure the sun shines directly into direction. LDW will not alert if the the camera. installed on the windshield ahead of the rearview mirror to detect lane turn signal is active in the direction . Detect road edges. markings. of lane departure or if LDA detects that you are accelerating, braking or . Detect lanes on winding or To turn LDW on and off, press @ on actively steering. hilly roads. the instrument panel to the left of When the System Does Not If LDW only detects lane the steering wheel. The control markings on one side of the road, indicator will light when LDW is on. Seem to Work Properly it will only warn you when The system may not detect lanes as departing the lane on the side well when there are: where it has detected a lane . Close vehicles ahead. marking. Always keep your . Sudden lighting changes, such (Continued) as when driving through tunnels. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
274 Driving and Operating . Banked roads. overridden by turning the steering Warning (Continued) If the LDW system is not functioning wheel. This system is not intended properly when lane markings are to keep the vehicle centered in the lane. LKA will not assist and alert if dirt, snow, or ice; if they are clearly visible, cleaning the not in proper condition; or if windshield may help. the turn signal is active in the direction of lane departure, or if it the sun shines directly into LDW alerts may occur due to tar detects that you are accelerating, the camera. marks, shadows, cracks in the road, braking or actively steering. . Detect road edges. temporary or construction lane markings, or other road . Detect lanes on winding or imperfections. This is normal system { Warning hilly roads. operation; the vehicle does not need The LKA system does not If LKA only detects lane markings service. Turn LDW off if these continuously steer the vehicle. on one side of the road, it will conditions continue. It may not keep the vehicle in the only assist or provide an LDW lane or give a Lane Departure alert when approaching the lane Lane Keep Assist (LKA) Warning (LDW) alert, even if a on the side where it has detected (1500 Series) lane marking is detected. a lane marking. Even with LKA and LDW, you must steer the If equipped, LKA may help avoid The LKA and LDW systems vehicle. Always keep your crashes due to unintentional lane may not: attention on the road and departures. This system uses a camera to detect lane markings . Provide an alert or enough maintain proper vehicle position between 60 km/h (37 mph) and steering assist to avoid a within the lane, or vehicle 180 km/h (112 mph). It may assist lane departure or crash. damage, injury, or death could by gently turning the steering wheel . Detect lane markings under occur. Always keep the if the vehicle approaches a detected poor weather or visibility windshield, headlamps, and lane marking. It may also provide a conditions. This can occur if camera sensors clean and in Lane Departure Warning (LDW) the windshield or good repair. Do not use LKA in alert if the vehicle crosses a headlamps are blocked by (Continued) detected lane marking. LKA can be (Continued) Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Driving and Operating 275 To turn LKA on and off, press A Take Steering Warning (Continued) on the center stack. If equipped, the The LKA system does not bad weather conditions or on indicator light on the button comes continuously steer the vehicle. on when LKA is on and turns off roads with unclear lane markings, If LKA does not detect active driver when LKA is disabled. such as construction zones. steering, an alert and chime may be When on, A is white, if equipped, provided. Steer the vehicle to indicating that the system is not dismiss. LKA may become A temporarily unavailable after ready to assist. is green if LKA repeated take steering alerts. { Warning is ready to assist. LKA may assist Using LKA while towing a trailer by gently turning the steering wheel When the System Does Not or on slippery roads could cause if the vehicle approaches a detected Seem to Work Properly lane marking. A is amber when loss of control of the vehicle and The system performance may be a crash. Turn the system off. assisting. It may also provide a affected by: Lane Departure Warning (LDW) alert by flashing A amber if the . Close vehicles ahead. How the System Works vehicle crosses a detected lane . Sudden lighting changes, such LKA uses a camera sensor installed marking. Additionally, there may be as when driving through tunnels. three beeps, or the driver seat may on the windshield ahead of the . Banked roads. rearview mirror to detect lane pulse three times, on the right or markings. It may provide brief left, depending on the lane . Roads with poor lane markings, steering assist if it detects an departure direction. such as two-lane roads. unintended lane departure. It may If the LKA system is not functioning further provide an audible alert or properly when lane markings are the driver seat may pulse indicating clearly visible, cleaning the that a lane marking has been windshield may help. crossed. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
276 Driving and Operating A camera blocked message may Fuel Recommended Fuel display if the camera is blocked. Some driver assistance systems (Except 6.2L V8 Engine) may have reduced performance or Top Tier Fuel For diesel engine vehicles, see not work at all. An LKA or LDW GM recommends the use of TOP “Fuel for Diesel Engines” in the unavailable message may display if TIER Detergent Gasoline to keep Duramax diesel supplement. the systems are temporarily the engine clean, reduce engine unavailable. This message could be deposits, and maintain optimal due to a blocked camera. The LKA vehicle performance. Look for the system does not need service. TOP TIER Logo or see Clean the outside of the windshield www.toptiergas.com for a list of TOP behind the rearview mirror. TIER Detergent Gasoline marketers LKA assistance and/or LDW alerts and applicable countries. may occur due to tar marks, If the vehicle has a yellow fuel cap shadows, cracks in the road, or a yellow sticker on the fuel door, temporary or construction lane E85 or FlexFuel can be used. If the markings, or other road vehicle does not have a yellow fuel imperfections. This is normal system cap or yellow sticker, do not use operation; the vehicle does not need gasoline with ethanol levels greater service. Turn LKA off if these than 15% by volume. See E85 or conditions continue. FlexFuel 0 278. Use regular unleaded gasoline meeting ASTM specification D4814 with a posted octane rating of 87 — (R+M)/2 — or higher. Do not use gasoline with a posted octane rating of less than 87, as this may cause engine knock and will lower fuel economy. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Driving and Operating 277 Recommended Fuel (6.2L Do not use any fuel labeled E85 or FlexFuel. Do not use gasoline with Caution (Continued) V8 Engine) ethanol levels greater than 15% by volume. . Fuel containing metals such as methylcyclopentadienyl manganese tricarbonyl Prohibited Fuels (MMT), which can damage the emissions control Caution system and spark plugs. Do not use fuels with any of the . Fuel with a posted octane Premium unleaded gasoline following conditions; doing so rating of less than the recommended fuel. Using meeting ASTM specification D4814 may damage the vehicle and void with a posted octane rating of 93 this fuel will lower fuel — its warranty: (R+M)/2 — is highly recommended economy and performance, for best performance and fuel . For vehicles that are not and may decrease the life of economy. Unleaded gasoline with FlexFuel, fuel labeled the emissions catalyst. an octane rated as low as 87 can be greater than 15% ethanol by used. Using unleaded gasoline volume, such as mid-level rated below 93 octane, however, will ethanol blends (16–50% Fuels in Foreign lead to reduced acceleration and ethanol), E85, or FlexFuel. Countries fuel economy. If knocking occurs, . Fuel with any amount of The U.S., Canada, and Mexico post use a gasoline rated at 93 octane methanol, methylal, fuel octane ratings in anti-knock as soon as possible, otherwise, the ferrocene, and aniline. index (AKI). For fuel not to use in a engine could be damaged. If heavy These fuels can corrode foreign country, see Prohibited knocking is heard when using metal fuel system parts or Fuels 0 277. gasoline with a 93 octane rating, the damage plastic and rubber engine needs service. parts. (Continued) Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
278 Driving and Operating Fuel Additives The use of E85 or FlexFuel is refilled more often. See Filling the encouraged when the vehicle is Tank (Pickup Model) 0 279 or TOP TIER Detergent Gasoline is designed to use it. E85 or FlexFuel Filling the Tank (Chassis Cab highly recommended for use with is made from renewable sources. Model) 0 281. your vehicle. If your country does not have TOP TIER Detergent To help locate fuel stations that The only GM approved aftermarket Gasoline, add ACDelco Fuel carry E85 or FlexFuel, the U.S. additive is ACDelco Fuel System System Treatment Plus−Gasoline to Department of Energy has an Treatment Plus-FlexFuel. Follow the the vehicle’s gasoline fuel tank at alternative fuel website. See instructions on the bottle for proper every oil change or 15 000 km www.afdc.energy.gov/afdc/locator/ use. This product is available at (9,000 mi), whichever occurs first. stations. your GM dealer. TOP TIER Detergent Gasoline and E85 or FlexFuel should meet ASTM ACDelco Fuel System Treatment Specification D 5798 or CAN/ Caution Plus−Gasoline will help keep your CGSB–3.512 in Canada. Do not use vehicle’s engine fuel deposit free the fuel if the ethanol content is Some additives are not and performing optimally. greater than 85%. Fuel mixtures that compatible with E85 or FlexFuel do not meet ASTM or CGSB and can harm the vehicle's fuel E85 or FlexFuel specifications can affect driveability system. Use only additives and could cause the malfunction approved by GM for E85 or Vehicles with a yellow fuel sticker indicator lamp to come on. FlexFuel vehicles. Damage on the fuel door can use either caused by unapproved additives unleaded gasoline or fuel containing The starting characteristics of E85 up to 85% ethanol (E85). All other or FlexFuel make it unsuitable for would not be covered by the vehicles should use only the use when temperatures fall below vehicle warranty. unleaded gasoline as described in −18 °C (0 °F). Use gasoline or add Recommended Fuel (Except 6.2L gasoline to the E85 or FlexFuel. 0 V8 Engine) 276 or Because E85 or FlexFuel has less Recommended Fuel (6.2L energy per liter (gallon) than 0 V8 Engine) 277. gasoline, the vehicle will need to be Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
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Caution { Warning Warning (Continued) Do not use fuel containing Fuel vapors and fuel fires burn . Before touching the fill methanol. It can corrode metal violently and can cause injury or nozzle, touch a metallic parts in the fuel system and also death. object to discharge static electricity from your body. damage plastic and rubber parts. Follow these guidelines to help That damage would not be avoid injuries to you and others: . Fuel can spray out if the fill covered under the vehicle nozzle is inserted too warranty. . Read and follow all the quickly. This spray can instructions on the fuel happen if the tank is nearly pump island. full, and is more likely in hot To help keep the engine running weather. Insert the fill nozzle efficiently, fill the tank with gasoline, . Turn off the engine when slowly and wait for any hiss up to E15, after filling the tank with refueling. noise to stop before E85 one or two times. . Keep sparks, flames, and beginning to flow fuel. smoking materials away Filling the Tank (Pickup from fuel. Model) . Do not leave the fuel pump unattended. If the vehicle has a diesel engine, see the Duramax diesel . Avoid using electronic supplement. devices while refueling. An arrow on the fuel gauge . Do not re-enter the vehicle indicates which side of the vehicle while pumping fuel. the fuel door is on. See Fuel Gauge 0 . Keep children away from 129. the fuel pump and never let children pump fuel. (Continued) Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
280 Driving and Operating Be careful not to spill fuel. Wait five seconds after you have finished pumping before removing the fill nozzle. Clean fuel from painted surfaces as soon as possible. See Exterior Care 0 424. Push the fuel door closed. 1. Locate the capless funnel adapter. { Warning 2. Insert and latch the funnel into If a fire starts while you are the capless fuel system. refueling, do not remove the fill The capless refueling system does nozzle. Shut off the flow of fuel by { Warning shutting off the pump or by not have a fuel cap. Fully insert and Attempting to refuel from a latch the fill nozzle, begin fueling. notifying the station attendant. Leave the area immediately. portable fuel container without using the funnel adapter may { Warning cause fuel spillage and damage Filling the Tank with a Portable the capless fuel system. This Overfilling the fuel tank by more Fuel Container could cause a fire. You or others than three clicks of a standard fill If the vehicle runs out of fuel and could be badly burned and the nozzle may cause: must be filled from a portable fuel vehicle could be damaged. . Vehicle performance issues, container: including engine stalling and 3. Remove and clean the funnel damage to the fuel system. adapter and return it to the . Fuel spills. storage location. . Under certain conditions, fuel fires. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Driving and Operating 281 Filling the Tank (Chassis Turn the fuel cap counterclockwise Warning (Continued) to remove. Fully insert and latch the Cab Model) fill nozzle, begin fueling. If the . Do not leave the fuel pump If the vehicle has a diesel engine, vehicle is a dual fuel tank chassis unattended. see the Duramax diesel cab model, and it runs out of fuel, supplement. . Avoid using electronic refuel the front fuel tank first to devices while refueling. ensure a quick restart. An arrow on the fuel gauge indicates which side of the vehicle . Do not re-enter the vehicle the fuel door is on. See Fuel Gauge while pumping fuel. { Warning 0 129. . Keep children away from Overfilling the fuel tank by more the fuel pump and never let than three clicks of a standard fill { Warning children pump fuel. nozzle may cause: Fuel vapors and fuel fires burn . Before touching the fill . Vehicle performance issues, violently and can cause injury or nozzle, touch a metallic including engine stalling and object to discharge static death. damage to the fuel system. electricity from your body. Follow these guidelines to help . Fuel spills. . Fuel can spray out if the fuel avoid injuries to you and others: cap is opened too quickly. . Under certain conditions, . Read and follow all the This spray can happen if the fuel fires. instructions on the fuel tank is nearly full, and is pump island. more likely in hot weather. Be careful not to spill fuel. Wait Open the fuel cap slowly . Turn off the engine when five seconds after you have finished and wait for any hiss noise refueling. pumping before removing the fill to stop, then unscrew the nozzle. Clean fuel from painted . Keep sparks, flames, and cap all the way. surfaces as soon as possible. See smoking materials away Exterior Care 0 424. Reinstall the from fuel. cap by turning it clockwise until it (Continued) clicks. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
282 Driving and Operating Filling a Portable Fuel Warning (Continued) { Warning Container If a fire starts while you are . Keep sparks, flames, and smoking materials away refueling, do not remove the fill { Warning nozzle. Shut off the flow of fuel by from fuel. shutting off the pump or by Never fill a portable fuel container . Do not use electronic notifying the station attendant. while it is in the vehicle. Static devices while pumping fuel. Leave the area immediately. electricity discharge from the container can ignite the fuel vapor. You or others could be badly burned and the vehicle Caution could be damaged. To help avoid If a new fuel cap is needed, get injury to you and others: the right type of cap from your . Dispense fuel only into dealer. The wrong type of fuel cap approved containers. may not fit properly, may turn on . Do not fill a container while the malfunction indicator lamp, it is inside a vehicle, in a and could damage the fuel vehicle's trunk, in a pickup system and emissions system. bed, or on any surface other See Malfunction Indicator Lamp than the ground. 0 (Check Engine Light) 135. . Bring the fill nozzle in contact with the inside of the fill opening before operating the nozzle. Maintain contact until filling is complete. (Continued) Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Driving and Operating 283 Trailer Towing important for your safety and that of Warning (Continued) your passengers. Read this section carefully before pulling a trailer. General Towing trailer brakes are inadequate for Information the load, the vehicle may not stop When towing a trailer: as expected. You and others . Become familiar with and follow Only use towing equipment that has could be seriously injured. The all state and local laws that been designed for the vehicle. vehicle may also be damaged, apply to trailer towing. These Contact your dealer or trailering and the repairs would not be requirements vary from state to dealer for assistance with preparing covered by the vehicle warranty. state. the vehicle to tow a trailer. Read the Pull a trailer only if all the steps in entire section before towing a trailer. . State laws may require the use this section have been followed. of extended side view mirrors. To tow a disabled vehicle, see Ask your dealer for advice and Even if not required, you should 0 Towing the Vehicle 419. To tow information about towing a trailer install extended side view the vehicle behind another vehicle with the vehicle. mirrors if your visibility is limited such as a motor home, see or restricted while towing. Recreational Vehicle Towing 0 420. Driving with a Trailer . Do not tow a trailer during the Driving Characteristics first 800 km (500 mi) of vehicle Trailering is different than just use to prevent damage to the and Towing Tips driving the vehicle by itself. engine, axle, or other parts. Trailering means changes in handling, acceleration, braking, . It is recommended to perform { Warning durability, and fuel economy. the first oil change before heavy towing. You can lose control when towing Successful, safe trailering takes a trailer if the correct equipment is correct equipment, and it has to be . During the first 800 km (500 mi) not used or the vehicle is not used properly. of trailer towing, do not drive driven properly. For example, The following information has many over 80 km/h (50 mph) and do if the trailer is too heavy or the time-tested, important trailering tips not make starts at full throttle. (Continued) and safety rules. Many of these are Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
284 Driving and Operating . Vehicles can tow in D (Drive). If equipped with Lane Change Alert Tow/Haul Mode is recommended (LCA), the LCA detection zones that Warning (Continued) for heavier trailers. See Tow/ extend back from the side of the Haul Mode 0 223. If the vehicle do not move further back . Adjust the climate control transmission downshifts too when a trailer is towed. Use caution system to a setting that often, a lower gear may be while changing lanes when towing a brings in only outside air. selected using Manual Mode. trailer. See “Climate Control 0 Systems” in the Index. See Manual Mode 220. If equipped with Rear Cross Traffic If equipped, the following driver Alert (RCTA), use caution while For more information about assistance features should be backing up when towing a trailer, as carbon monoxide, see Engine turned off when towing a trailer: the RCTA detection zones that Exhaust 0 216. . Adaptive Cruise Control (ACC) extend out from the back of the vehicle do not move further back Towing a trailer requires experience. . Super Cruise Control when a trailer is towed. The combination of the vehicle and . Lane Keep Assist (LKA) trailer is longer and not as responsive as the vehicle itself. Get . Park Assist { Warning used to the handling and braking of . Automatic Parking Assist (APA) To prevent serious injury or death the combination by driving on a . Reverse Automatic from carbon monoxide (CO), level road surface before driving on Braking (RAB) when towing a trailer: public roads. If equipped, the following driver . Do not drive with the The trailer structure, the tires, and assistance features should be liftgate, trunk/hatch, the brakes must all be rated to carry turned to alert or off when towing a or rear-most window open. the intended cargo. Inadequate trailer: . Fully open the air outlets on trailer equipment can cause the combination to operate in an . Automatic Emergency or under the instrument panel. unexpected or unsafe manner. Braking (AEB) Before driving, inspect all trailer . Intelligent Brake Assist (IBA) (Continued) hitch parts and attachments, safety chains, electrical connectors, lamps, . Front Pedestrian Braking (FPB) Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Driving and Operating 285 tires, and mirrors. See Towing Passing Making Turns Equipment 0 292. If the trailer has More passing distance is needed electric brakes, start the when towing a trailer. The Caution combination moving and then combination of the vehicle and manually apply the trailer brake trailer will not accelerate as quickly Turn more slowly and make wider controller to check that the trailer and is much longer than the vehicle arcs when towing a trailer to brakes work. During the trip, alone. It is necessary to go much prevent damage to your vehicle. occasionally check that the cargo farther beyond the passed vehicle Making very sharp turns could and trailer are secure and that the before returning to the lane. Pass cause the trailer to contact the lamps and any trailer brakes are on level roadways. Avoid passing working. vehicle. on hills if possible. Towing with a Stability Control Backing Up Make wider turns than normal when System towing, so the trailer will not go over Hold the bottom of the steering When towing, the stability control soft shoulders, over curbs, or strike wheel with one hand. To move the road signs, trees, or other objects. system might be heard. The system trailer to the left, move that hand to reacts to vehicle movement caused Always signal turns well in advance. the left. To move the trailer to the Do not steer or brake suddenly. by the trailer, which mainly occurs right, move that hand to the right. during cornering. This is normal Always back up slowly and, Driving on Grades when towing heavier trailers. if possible, have someone Reduce speed and shift to a lower guide you. Following Distance gear before starting down a long or Stay at least twice as far behind the steep downhill grade. If the vehicle ahead as you would when transmission is not shifted down, the driving without a trailer. This can brakes may overheat and result in help to avoid heavy braking and reduced braking efficiency. sudden turns. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
286 Driving and Operating The vehicle can tow in D (Drive). Parking on Hills Leaving After Parking on a Hill Shift the transmission to a lower 1. Apply and hold the brake gear if the transmission shifts too pedal. often under heavy loads and/or hilly { Warning conditions. To prevent serious injury or death, . Start the engine. When towing at higher altitudes, always park your vehicle and . Shift into a gear. trailer on a level surface when engine coolant will boil at a lower . Release the parking brake. temperature than at lower altitudes. possible. If the engine is turned off 2. Let up on the brake pedal. immediately after towing at high When parking your vehicle and your 3. Drive slowly until the trailer is altitude on steep uphill grades, the trailer on a hill: clear of the chocks. vehicle could show signs similar to engine overheating. To avoid this, 1. Press the brake pedal, but do 4. Stop and have someone pick let the engine run, preferably on not shift into P (Park) yet. Turn up and store the chocks. level ground, with the transmission the wheels into the curb if Launching and Retrieving in P (Park) for a few minutes before facing downhill or into traffic if a Boat turning the engine off. If the facing uphill. overheat warning comes on, see Backing the Trailer into the Water 0 2. Have someone place chocks Engine Overheating 347. under the trailer wheels. Viewing Systems 3. Gradually release the brake { Warning If equipped, the viewing systems on pedal to allow the chocks to . Have all passengers get out the vehicle can improve visibility absorb the load of the trailer. of the vehicle before while hitching, backing, and driving 4. Reapply the brake pedal. Then backing onto the sloped part with a trailer. See Driver Assistance apply the parking brake and of the ramp. Lower the Systems 0 252. shift into P (Park). driver and passenger side windows before backing 5. Release the brake pedal. onto the ramp. This will (Continued) Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Driving and Operating 287 Disconnect the wiring to the trailer 6. Reapply the brake pedal. Then Warning (Continued) before backing the trailer into the apply the parking brake and water to prevent damage to the shift into P (Park). provide a means of escape electrical circuits on the trailer. 7. Release the brake pedal. in the unlikely event the Reconnect the wiring to the trailer vehicle slides into the water. after removing the trailer from the Pulling the Trailer from the Water . If the boat launch surface is water. If the trailer has electric To pull the trailer out of the water: slippery, have the driver brakes that can function when the remain in the vehicle with trailer is submerged, it might help to 1. Press and hold the brake the brake pedal applied leave the electrical trailer connector pedal. while the boat is being attached to maintain trailer brake 2. Start the engine and shift launched. The boat launch functionality while on the boat ramp. into gear. can be especially slippery at To back the trailer into the water: low tide when part of the 3. Release the parking brake. ramp was previously 1. If equipped, place the vehicle 4. Let up on the brake pedal. submerged at high tide. Do in four-wheel-drive high. not back onto the ramp to 5. Drive slowly until the tires are 2. Slowly back down the boat clear of the chocks. launch the boat if you are ramp until the boat is floating, not sure the vehicle can but no further than necessary. 6. Stop and have someone pick maintain traction. up and store the chocks. 3. Press and hold the brake . Do not move the vehicle if pedal, but do not shift into 7. Slowly pull the trailer from the someone is in the path of P (Park) yet. water. the trailer. Some parts of the 4. Have someone place chocks 8. Once the vehicle and trailer trailer might be underwater have been driven from the and not visible to people under the front wheels of the vehicle. sloped part of the boat ramp, who are assisting in the vehicle can be shifted from launching the boat. 5. Gradually release the brake four-wheel-drive high. Shift into pedal to allow the chocks to absorb the load of the trailer. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
288 Driving and Operating the drive mode that is Engine Cooling When Trailer Successful, safe trailering takes appropriate for the road Towing correct equipment, and it has to be conditions. used properly. The cooling system may temporarily overheat during severe operating The following information has many Caution conditions. See Engine Overheating time-tested, important trailering tips 0 347. and safety rules. Many of these are If the vehicle tires begin to spin important for your safety and that of and the vehicle begins to slide Trailer Towing your passengers. Read this section toward the water, remove your carefully before pulling a trailer. foot from the accelerator pedal If equipped with a diesel engine, and apply the brake pedal. Seek see the Duramax diesel Trailer Weight help to have the vehicle towed up supplement. the ramp. { Warning Caution Never exceed the towing capacity Maintenance when Trailer Towing a trailer improperly can for your vehicle. Towing damage the vehicle and result in The vehicle needs service more costly repairs not covered by the Safe trailering requires monitoring often when used to tow trailers. See vehicle warranty. To tow a trailer the weight, speed, altitude, road Maintenance Schedule 0 437. It is correctly, follow the directions in grades, outside temperature, and especially important to check the this section and see your dealer how frequently the vehicle is used to engine oil, axle lubricant, belts, for important information about tow a trailer. cooling system, and brake system towing a trailer with the vehicle. before and during each trip. Trailer Weight Ratings Check periodically to see that all Trailering is different than just When towing a trailer, the combined nuts and bolts on the trailer hitch driving the vehicle by itself. weight of the vehicle, vehicle are tight. Trailering means changes in contents, trailer, and trailer contents handling, acceleration, braking, durability, and fuel economy. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Driving and Operating 289 must be below all of the maximum A trailering information label on the To check that the weight of the weight ratings for the vehicle, B-pillar shows tow rating information vehicle and trailer are within the including: for the vehicle. GCWR for the vehicle, follow these . GCWR: Gross Combined Weight steps: Rating { Warning 1. Start with the "curb weight" . GVWR: Gross Vehicle Weight from the Trailering Information You and others could be seriously Label. Rating injured or killed if the trailer is too . Maximum Trailer Weight Rating heavy or the trailer brakes are 2. Add the weight of the trailer loaded with cargo and ready inadequate for the load. The . GAWR-RR: Gross Axle Weight for the trip. Rating-Rear vehicle may be damaged, and the repairs would not be covered by 3. Add the weight of all . Maximum Trailer Tongue Weight the vehicle warranty. passengers. Rating Only tow a trailer if all the steps in 4. Add the weight of all cargo in See Weight-Distributing Hitch and “ this section have been followed. the vehicle. Adjustment under Towing ” Ask your dealer for advice and Equipment 0 292 to determine if 5. Add the weight of hitch equalizer bars are required to obtain information about towing a trailer. hardware such as a draw bar, the maximum trailer weight rating. ball, load equalizer bars, or sway bars. See “Trailer Brakes” under Towing Gross Combined Weight Equipment 0 292 to determine if Rating (GCWR) 6. Add the weight of any accessories or aftermarket brakes are required based on your GCWR is the total allowable weight trailer's weight. equipment added to the of the completely loaded vehicle vehicle. The only way to be sure the weight and trailer including any fuel, is not exceeding any of these passengers, cargo, equipment, and The resulting weight cannot exceed ratings is to weigh the tow vehicle accessories. Do not exceed the the GCWR value on the Trailering and trailer combination, fully loaded GCWR for your vehicle. The GCWR Information Label. for the trip, getting individual for the vehicle is on the Trailering weights for each of these items. Information Label. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
290 Driving and Operating The gross combined weight can Maximum Trailer Weight or cargo in the tow vehicle. To also be confirmed by weighing the determine the maximum trailer The maximum trailer weight rating is truck and trailer on a public scale. weight rating: calculated assuming the tow vehicle The truck and trailer should be has a driver, a front seat passenger, 1. Find the Gross Combined loaded for the trip with passengers and all required trailering Weight Rating for the vehicle and cargo. equipment. This value represents as shown on the Trailering the heaviest trailer the vehicle can Information Label. tow, but it may be necessary to 2. Subtract the following: reduce the trailer weight to stay within the GCWR, GVWR, maximum . Vehicle curb weight as trailer tongue load, or GAWR-RR for shown on the Trailering the vehicle. Information Label Use the Tow Rating Guide . Weight of the driver and (my.chevrolet.com/learn) to passengers determine how much the trailer can . Weight of cargo in the tow weigh, based on the vehicle model vehicle and options. . Hitch hardware weight Weights listed apply for including the draw bar, and Gross Vehicle Weight conventional trailers unless equalizer bars otherwise noted. Rating (GVWR) . Weight of accessories For information about the vehicle's The weight of the trailer, including added to the vehicle maximum load capacity, see Vehicle the trailer and all cargo in the trailer, cannot exceed the maximum trailer A step bumper trailer hitch can only Load Limits 0 197. When calculating support a total trailer weight up to the GVWR with a trailer attached, weight rating for the vehicle. The allowable trailer weight might be 2 271 kg (5,000 lb). If a trailer hitch the trailer tongue weight must be ball is added to the step bumper, included as part of the weight the reduced by the weight of the vehicle options, accessories, passengers, check the hitch ball rating to be sure vehicle is carrying. it is higher than the total trailer weight. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Driving and Operating 291 Maximum Trailer Tongue The Maximum Trailer Tongue Weight Rating Weight Rating for a conventional trailer hitch is shown on the The Maximum Trailer Tongue Trailering Information Label. Weight Rating is the allowable trailer tongue weight that the vehicle Do not exceed a maximum trailer can support using a conventional tongue weight of 567 kg (1,250 lb) trailer hitch. It may be necessary to for a conventional trailer hitch. reduce the overall trailer weight to The trailer tongue weight contributes stay within the maximum trailer to the Gross Vehicle Weight (GVW). tongue weight rating while still GVW includes the curb weight of maintaining the correct trailer load your vehicle, any passengers, balance. cargo, equipment, and the trailer tongue weight. Vehicle options, The trailer tongue weight (1) should passengers, cargo, and equipment be 10–15% of the total loaded trailer reduce the maximum allowable weight (2). Some specific trailer tongue weight the vehicle can carry, types, such as boat trailers, fall which also reduces the maximum outside of this range. Always refer allowable trailer weight. to the trailer owner’s manual for the recommended trailer tongue weight Trailer Load Balance for each trailer. Never exceed the The correct trailer load balance maximum loads for the vehicle, must be maintained to ensure trailer hitch, and trailer. stability. Incorrect load balance is a The trailer load balance percentage leading cause of trailer sway. is calculated as: weight (1) divided by weight (2) times 100. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
292 Driving and Operating After loading the trailer, separately If a cargo carrier is used in the weigh the trailer and then the trailer trailer hitch receiver, choose a tongue and calculate the trailer load carrier that positions the load as balance percentage to see if the close to the vehicle as possible. weights and distribution are Make sure the total weight, appropriate for your vehicle. If the including the carrier, is no more than trailer weight is too high, it may be half of the maximum allowable possible to transfer some of the tongue weight for the vehicle or cargo into your vehicle. If the trailer 227 kg (500 lb), whichever is less. tongue weight is too high or too low, it may be possible to rearrange Rear Gross Axle Weight Rating some of the cargo inside of the (GAWR-RR) trailer. The GAWR-RR is the total weight The GAWR-RR for the vehicle is on that can be supported by the rear Do not exceed the maximum the Trailering Information Label. allowable tongue weight for the axle of the vehicle. Do not exceed vehicle. Use the shortest hitch the GAWR-RR for the vehicle, with Ask your dealer for trailering extension that will position the hitch the tow vehicle and trailer fully information or assistance. ball closest to the vehicle. This will loaded for the trip including the help reduce the effect of trailer weight of the trailer tongue. If using Towing Equipment tongue weight on the trailer hitch a weight-distributing hitch, do not and rear axle. exceed the GAWR-RR before Hitches applying the weight distribution Conventional Hitch spring bars. A conventional hitch is bolted to the frame or cross member of the tow vehicle, and is generally rated Class 2, 3, or 4. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Driving and Operating 293 Gooseneck Hitch Proper hitch equipment for your Consider using mechanical sway A gooseneck hitch is designed to be vehicle helps maintain control of the controls with any trailer. Ask a coupled to a special hitch leveraging vehicle-trailer combination. Many trailering professional about sway a hitch ball, and is mounted over the trailers can be towed using a controls or refer to the trailer rear axle in the truck bed. weight-carrying hitch which has a manufacturer's recommendations coupler latched to the hitch ball, or a and instructions. Fifth-Wheel Hitch tow eye latched to a pintle hook. Other trailers may require a Weight-Distributing Hitch and A fifth-wheel hitch is mounted over Adjustment the rear axle in the truck bed, and weight-distributing hitch that uses spring bars to distribute the trailer leverages a hinged plate — the A weight-distributing hitch may be same type of hitch leveraged by tongue weight between your vehicle useful with some trailers. Use the semi trucks. Generally, fifth-wheel and trailer axles. Fifth-wheel and following guidelines to determine if a hitches accommodate large trailers gooseneck hitches may also be weight-distributing hitch should used. See “Maximum Trailer Tongue be used. with as many as one, two, or three 0 axles. Weight” under Trailer Towing 288 for weight limits with various hitch Always use the correct hitch types. equipment for your vehicle. Crosswinds, large trucks going by, Avoid sharp turns when using a and rough roads can affect the step-bumper hitch to prevent trailer and the hitch. damage. Make wider turns to prevent contact between your trailer and your bumper. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
294 Driving and Operating
Weight-Distributing Hitch Vehicle Series Trailer Weight Usage Hitch Distribution 1500 Up to 3 175 kg (7,000 lb) Not Required 50% 1500 Over 3 175 kg (7,000 lb) Required 50% 2500/3500 Up to 9 080 kg (20,000 lb) Not Required 25%
Towing with Model 1500 Trucks 5. Install and adjust the tension in 1. Position the truck so that the the weight-distributing bars per trailer is ready to connect. the manufacturers’ Keep the trailer detached. recommendations so that the height of the front fender is 2. Measure the height of the top approximately H2−[(H2−H1)/2] of the front wheel opening at (halfway between the two the fender to the ground (H1). measured ride heights). 3. Attach the vehicle to the trailer. 6. Visually inspect the trailer and Do not attach weight weight-distributing hitch to distribution bars at this time. ensure that the manufacturers’ 4. Measure the height of the top recommendations have of the front wheel opening on been met. 1. Front of Vehicle the fender to the ground (H2). 2. H1/H2 Body to Ground Distance Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Driving and Operating 295
Measurement Height Example 1500 (mm) H1 1 000 H2 1 050 H2−H1 50 (H2−H1)/2 25 H2−[(H2−H1)/2] 1 025
Towing with Model 2500/3500 4. Measure the height of the top 6. Visually inspect the trailer and Trucks of the front wheel opening on weight-distributing hitch to 1. Position the truck so that the the fender to the ground (H2). ensure that the manufacturers’ trailer is ready to connect. 5. Install and adjust the tension in recommendations have Keep the trailer detached. the weight-distributing bars per been met. 2. Measure the height of the top the manufacturers’ of the front wheel opening at recommendations so that the the fender to the ground (H1). height of the front fender is approximately H2−[(H2−H1)/4] 3. Attach the vehicle to the trailer. (1/4 the difference between the Do not attach weight two measured ride heights, distribution bars at this time. below the secondary ride height {H2}). Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
296 Driving and Operating
Measurement Height Example 2500/3500 (mm) H1 1 040 H2 1 080 H2−H1 40 (H2−H1)/4 10 H2−[(H2−H1)/4] 1 070
Tires sure this weight does not cause the between the top of the pickup box vehicle to exceed GAWR or GVWR. and the bottom of the trailer shelf . Do not tow a trailer while using a Fifth-wheel or gooseneck kingpin that extends over the box. compact spare tire on the weight should be 15 25% of the vehicle. – Make sure the hitch is attached to trailer weight up to the maximum the tow vehicle frame rails. Do not . Tires must be properly inflated to amount specified in the trailering use the pickup box for support. support loads while towing a chart for the vehicle. See “Trailer trailer. See Tires 0 375 for Weight" under Trailer Towing 0 288. Safety Chains instructions on proper tire The hitch should be in the pickup inflation. Always attach safety chains bed so that its centerline is over or between the vehicle and the trailer. Fifth-Wheel and Gooseneck slightly in front of the rear axle. Take Instructions about safety chains Trailering care that it is not so far forward that may be provided by the hitch it will contact the back of the cab in manufacturer or by the trailer Fifth-wheel and gooseneck trailers sharp turns. This is especially manufacturer. can be used with many pickup important for short box pickups. models. These trailers place a Trailer pin box extensions and If the trailer being towed weighs up larger percentage of the weight sliding fifth-wheel hitch assemblies to 2 271 kg (5,000 lb) with a (kingpin weight) on the tow vehicle may be used. There should be at factory-installed step bumper, safety than conventional trailers. Make least 15 cm (6 in) of clearance chains may be attached to the Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Driving and Operating 297 attaching points on the bumper; maintained properly. Never attempt otherwise, safety chains should be to tap into your vehicle's hydraulic Caution (Continued) attached to holes on the trailer hitch. brake system. If you do, both the may exceed the Cross the safety chains under the vehicle antilock brakes and the trailer brakes may not function, maximum amperage rating of tongue of the trailer to help prevent 30 amps. the tongue from contacting the road which could result in a crash. if it becomes separated from the Auxiliary Battery hitch. Always leave enough slack in Trailer Wiring Harness the safety chains to allow the If equipped, the vehicle's auxiliary Basic Trailer Wiring combination to turn. Never allow battery can be used to supply safety chains to drag on the ground. electrical power to additional If the vehicle is not equipped with a equipment that may be added, such trailer connector on the rear bumper, Trailer Brakes as a slide-in camper. a 7-wire trailering harness is tied to Loaded trailers over 900 kg Locate the auxiliary battery the vehicles frame. The harness (2,000 lb) must be equipped with connector under the hood on the requires the installation of a trailer brake systems and with brakes for driver side of the vehicle, next to the connector, which is available each axle. Trailer braking equipment engine compartment fuse block. through your dealer. conforming to Canadian Standards Follow the proper installation Use only a round, seven-wire Association (CSA) requirement instructions included with any connector with flat blade terminals CAN3-D313, or its equivalent, is electrical equipment that is installed. meeting SAE J2863 specifications recommended. for proper electrical connectivity. State or local regulations may Caution The seven-wire harness contains require trailers to have their own the following trailer circuits: braking system if the loaded weight To prevent draining the auxiliary Stop/Turn of the trailer exceeds certain battery, always turn off electrical Yellow/Blue minimums that can vary from state equipment when not in use and Signal Left to state. Read and follow the do not use any equipment that Stop/Turn Green/Violet instructions for the trailer brakes so (Continued) Signal Right they are installed, adjusted, and Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
298 Driving and Operating
Tail/Parking The trailer connectors contain the Gray/Brown Lamps following circuits. Reverse Lamps White/Green Battery Feed Red/Green Ground White Electric Trailer Blue Brake
Heavy-Duty Trailer Wiring Harness Package If equipped, the trailer wiring 1. Left Turn/Brake harness, with a 7-pin connector and 2. Tail Lamps a 4-pin connector, is mounted on 3. Reverse Lamps the vehicle's rear bumper. 1. Ground 2. Tail Lamps 4. Battery Feed 3. Left Turn/Brake 5. Right Turn/Brake 4. Right Turn/Brake 6. Electric Brakes 7. Ground If equipped, trailering camera connectors are available in the bumper trailer receptacle in place of the four pin connector. The inside trailer auxiliary camera should be installed on the top left hand Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Driving and Operating 299 side (A) and the rear trailer auxiliary The harness contains the following camera (B) should be installed on camper/trailer circuits: the top right hand side. Stop/Turn Yellow/Blue Signal Left Stop/Turn Green/Violet Signal Right Tail/Parking Gray/Brown Lamps Reverse Lamps White/Green Battery Feed Red/Green Camper/Fifth-Wheel Trailer Wiring Ground White Package Electric Trailer Blue For vehicles without the fifth wheel/ Brake gooseneck trailer package, the If equipped with the fifth wheel/ seven-wire camper harness is under If equipped with the heavy-duty gooseneck trailer package, the the rear bumper, attached to the harness connector is mounted on trailering option, see “Heavy-Duty frame near the rear crossmember. Trailer Wiring Harness Package” the inside of the pickup bed behind A connector must be added to the the rear wheel. earlier in this section. When the wiring harness that connects to the camper-wiring harness is ordered camper. without the heavy-duty trailering package, a seven-wire harness with a seven-pin connector is at the rear of the vehicle and is tied to the vehicle's frame. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
300 Driving and Operating Trailer Lamps Tow/Haul Mode transmission driving characteristics, heavy or light steering efforts, and Always check that all trailer lamps For instructions on how to enter reduced fuel economy. are working at the beginning of each Tow/Haul Mode, see Driver Mode trip, and periodically on longer trips. Control 0 234. Integrated Trailer Brake If equipped, the Trailering App will Tow/Haul assists when pulling a Control System monitor the RH turn/brake lamp heavy trailer or a large or heavy The vehicle may have an Integrated circuit, LH turn/brake lamp circuit, load. See Tow/Haul Mode 0 223. Trailer Brake Control (ITBC) system running lamp circuit, and reverse Tow/Haul Mode is designed to be for use with electric trailer brakes or lamp circuits on the trailer. DIC most effective when the vehicle and most electric over hydraulic trailer messages and Trailering App alerts trailer combined weight is at least brake systems. These instructions may be displayed if lighting circuit 75% of the vehicle's Gross apply to both types of electric trailer issues are detected on the trailer. Combined Weight Rating (GCWR). brakes. Pressing START LIGHT TEST in the See “Trailer Weight” under Trailer Trailering App automatically Towing 0 288. activates the trailer lamps. The Tow/Haul Mode is most useful when Trailering App is not a substitute for towing a heavy trailer or carrying a manually inspecting your trailer large or heavy load: lamps. See Trailering App 0 306. . Through rolling terrain. Turn Signals When Towing a Trailer . In stop-and-go traffic. This symbol is on the Trailer Brake Control Panel on vehicles with an . In busy parking lots. When properly connected, the trailer ITBC system. The power output to turn signals will illuminate to indicate Operating the vehicle in Tow/Haul the trailer brakes is proportional to the vehicle is turning, changing Mode when lightly loaded or not the amount of vehicle braking. This lanes, or stopping. When towing a towing will not cause damage; available power output to the trailer trailer, the arrows on the instrument however, it is not recommended and brakes can be adjusted to a wide cluster will illuminate even if the may result in unpleasant engine and range of trailering situations. trailer is not properly connected or the bulbs are burned out. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Driving and Operating 301 The ITBC system is integrated with 1. Manual Trailer Brake Apply the vehicle’s brake, antilock brake, { Warning Lever and StabiliTrak/Electronic Stability 2. Trailer Symbol Connecting a trailer that has an Control (ESC) systems. In trailering 3. Trailer Gain Adjustment conditions that cause the vehicle’s air brake system may result in Buttons antilock brake or StabiliTrak/ESC reduced or complete loss of trailer systems to activate, power sent to braking, including increased The trailer symbol on the control the trailer's brakes will be stopping distance or trailer panel will light amber when a trailer automatically adjusted to minimize instability which could result in with electric brakes is connected. trailer wheel lock-up. This does not serious injury, death, or property The ITBC control panel is on the imply that the trailer has damage. Only use the ITBC center stack. See Instrument Panel StabiliTrak/ESC. system with electric or electric Overview 0 5. The control panel allows adjustment to the amount of If the vehicle’s brake, antilock brake, over hydraulic trailer brake or StabiliTrak/ESC systems are not systems. output, referred to as Trailer Gain, functioning properly, the ITBC available to the trailer brakes and allows manual application of the system may not function fully or at Trailer Brake Control Panel all. Make sure all of these systems trailer brakes. Use the ITBC control are fully operational to allow the panel and the DIC trailer brake ITBC system to function properly. display page to adjust and display power output to the trailer brakes. The ITBC system is powered through the vehicle's electrical Trailer Brake DIC Display Page system. Turning the ignition off will The ITBC display page indicates: also turn off the ITBC system. The ITBC system is fully functional only . Trailer Gain setting when the ignition is in on. . Output to the trailer brakes . Trailer connection . System operational status Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
302 Driving and Operating To display: The Trailer Output will indicate “--- circumstances, this lever can also . Scroll through the DIC menu ---” on the Trailer Brake Display be used to apply additional trailer pages Page whenever the following occur: braking. The trailer and vehicle . No trailer is connected. brake lamps will come on when . Press a Trailer Gain (+) or (−) either the vehicle brakes or trailer button . A trailer without electric brakes brakes are applied and properly . Activate the Manual Trailer is connected. No DIC message connected. displays. Brake Apply Lever Trailer Gain Adjustment TRAILER GAIN: Press a Trailer . A trailer with electric brakes has Procedure Gain button to recall the current become disconnected. Trailer Gain should be set for a Trailer Gain setting. Each press and A CHECK TRAILER WIRING specific trailering condition and it release of the gain buttons will then message displays on the DIC. must be readjusted anytime vehicle change the Trailer Gain setting. . There is a fault present in the loading, trailer loading, or road Press the Trailer Gain (+) or (-) to wiring to the trailer brakes. surface conditions change. adjust. Press and hold to A CHECK TRAILER WIRING continuously adjust the Trailer Gain. message displays on the DIC. To turn the output to the trailer off, . The ITBC system is not working { Warning adjust the Trailer Gain setting to 0.0. due to a fault. A SERVICE This setting can be adjusted from Trailer brakes that are TRAILER BRAKE SYSTEM over-gained or under-gained may 0.0 to 10.0 with a trailer connected message displays in the DIC. or disconnected. not stop the vehicle and the trailer as intended and can result in a TRAILER OUTPUT: This displays Manual Trailer Brake Apply crash. Always follow the anytime a trailer with electric brakes Lever instructions to set the Trailer Gain is connected. Output to the trailer Slide this lever right to apply the brakes is based on the amount of for the proper trailer stopping trailer’s electric brakes independent performance. vehicle braking present and relative of the vehicle’s brakes. Use this to the Trailer Gain setting. Output is lever to adjust the Trailer Gain to displayed from 0 to 100% for each achieve proper power output to the gain setting. trailer brakes. Under certain Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Driving and Operating 303 To adjust Trailer Gain for each 3. Readjust Trailer Gain anytime message will also turn off if it is towing condition: vehicle loading, trailer loading, acknowledged or if the trailer 1. Drive the vehicle with the trailer or road surface conditions harness is reconnected. attached on a level road change or if trailer wheel If the disconnect occurs while surface representative of the lock-up is noticed at any time the vehicle is moving, this towing condition and free of while towing. message will continue until the traffic at about 32–40 km/h Other ITBC-Related DIC ignition is turned off. This (20–25 mph) and fully apply Messages message will also turn off if it is the Manual Trailer Brake Apply acknowledged or if the trailer Lever. TRAILER CONNECTED: This harness is reconnected. message will briefly display when a Adjusting Trailer Gain at trailer with electric brakes is first . There is an electrical fault in the speeds lower than 32–40 km/h connected to the vehicle. This wiring to the trailer brakes. This (20–25 mph) may result in an message will automatically turn off message will continue as long incorrect gain setting. in about 10 seconds. This message as there is an electrical fault in 2. Adjust the Trailer Gain, using can be acknowledged before it the trailer wiring. This message the Trailer Gain (+) or (−) automatically turns off. will also turn off if it is acknowledged. adjustment buttons, to just CHECK TRAILER WIRING: This below the point of trailer wheel message will display if: To determine whether the electrical lock-up, indicated by trailer fault is on the vehicle side or trailer wheel squeal or tire smoke . The ITBC system first side of the trailer wiring harness when a trailer wheel locks. determines connection to a connection: trailer with electric brakes and Trailer wheel lock-up may not then the trailer harness becomes 1. Disconnect the trailer wiring occur if towing a heavily loaded disconnected from the vehicle. harness from the vehicle. trailer. Adjust the Trailer Gain 2. Turn the ignition off. to the highest allowable setting If the disconnect occurs while for the towing condition. the vehicle is stationary, this 3. Wait 10 seconds, then turn the message will automatically turn ignition back to RUN. off in about 30 seconds. This Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
304 Driving and Operating 4. If the CHECK TRAILER A GM dealer may be able to WIRING message reappears, diagnose and repair problems with the electrical fault is on the the trailer. However, any diagnosis vehicle side. and repair of the trailer is not If the CHECK TRAILER WIRING covered under the vehicle warranty. message only reappears when Contact your trailer dealer for connecting the trailer wiring harness assistance with trailer repairs and to the vehicle, the electrical fault is trailer warranty information. on the trailer side. Trailer Sway SERVICE TRAILER BRAKE SYSTEM: This message will display Control (TSC) when there is a problem with the Vehicles with StabiliTrak/Electronic ITBC system. If this message Stability Control (ESC) have a If TSC is enabled, the Traction continues over multiple ignition Trailer Sway Control (TSC) feature. Control System (TCS)/StabiliTrak/ cycles, have the vehicle serviced. Trailer sway is unintended ESC warning light will flash on the If either the CHECK TRAILER side-to-side motion of a trailer while instrument cluster. Reduce vehicle WIRING or SERVICE TRAILER towing. If the vehicle is towing a speed by gradually removing your BRAKE SYSTEM message displays trailer and the TSC detects that foot from the accelerator. If trailer while driving, the ITBC system may sway is increasing, the vehicle sway continues, StabiliTrak/ESC not be fully functional or may not brakes are selectively applied at can reduce engine torque to help function at all. When traffic each wheel, to help reduce slow the vehicle. TSC will not conditions allow, carefully pull the excessive trailer sway. If equipped function if StabiliTrak/ESC is turned vehicle over to the side of the road with the Integrated Trailer Brake off. See Traction Control/Electronic and turn the ignition off. Check the Control (ITBC) system, and the Stability Control 0 231. wiring connection to the trailer and trailer has an electric brake system, turn the ignition back on. If either of StabiliTrak/ESC may also apply the these messages continues, either trailer brakes. the vehicle or trailer needs service. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Driving and Operating 305 Aftermarket equipment { Warning manufacturers also offer similar Warning (Continued) devices that connect to the wiring Trailer sway can result in a crash between the trailer and the vehicle. . Ask the device or trailer and in serious injury or death, These devices may interfere with manufacturer if the device has been thoroughly tested even if the vehicle is equipped the vehicle’s trailer brake or other with TSC. systems, including integrated for compatibility with the make, model, and year of If the trailer begins to sway, anti-sway systems, if equipped. Messages related to trailer your vehicle and any reduce vehicle speed by optional equipment installed gradually removing your foot from connections or trailer brakes could appear on the DIC. The effects of on your vehicle. the accelerator. Then pull over to these aftermarket devices may have . Before driving, check the check the trailer and vehicle to on vehicle handling or trailer brake trailer brakes are working help correct possible causes, performance is not known. properly, if equipped. Drive including an improperly or the vehicle with the trailer overloaded trailer, unrestrained attached on a level road cargo, improper trailer hitch { Warning surface that is free of traffic configuration, or improperly Use of aftermarket electronic at about 32-40 km/h inflated or incorrect vehicle or trailer sway control devices could (20-25 mph) and fully apply trailer tires. See Towing result in reduced trailer brake the manual trailer brake 0 Equipment 292 for trailer ratings performance, loss of trailer apply lever. Also, check the and hitch setup brakes, or other malfunctions, and trailer brake lamps and recommendations. result in a crash. You or others other lamps are functioning correctly. could be seriously injured or Aftermarket Electronic Trailer killed. Before using one of these . If the trailer brakes are not Sway Control Devices devices: operating properly at any time, or if a DIC message (Continued) Some trailers may come equipped indicates problems with the with an electronic device designed (Continued) to reduce or control trailer sway. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
306 Driving and Operating Trailer tires deteriorate over time. Touch Start to cycle the trailer lamps Warning (Continued) The trailer tire sidewall will show the on and off to determine if they are week and year the tire was working. The test follows this trailer connections or trailer manufactured. Many trailer tire sequence: brakes, carefully pull the manufacturers recommend vehicle over to the side of 1. The running lights turn on first replacing tires more than six and remain on throughout the the road when traffic years old. conditions allow. sequence. Overloading is another leading 2. The brake lights turn on for cause of trailer tire blow-outs. Never about two seconds. Trailer Tires load your trailer with more weight Special Trailer (ST) tires differ from than the tires are designed to 3. The left turn signal light flashes vehicle tires. Trailer tires are support. The load rating is located three times. designed with stiff sidewalls to help on the trailer tire sidewall. 4. The right turn signal light prevent sway and to support heavy Always know the maximum speed flashes three times. loads. These features can make it rating for the trailer tires before 5. The reverse lights turn on for difficult to determine if the trailer tire driving. This may be significantly about two seconds. pressures are low only based on a lower than the vehicle tire speed visual inspection. rating. The speed rating may be on 6. Steps 2–5 repeat for approximately one minute and Always check all trailer tire the trailer tire sidewall. If the speed 45 seconds, or until the test pressures before each trip when the rating is not shown, the default deactivates. tires are cool. Low trailer tire trailer tire speed rating is 105 km/h pressure is a leading cause of trailer (65 mph). Touch Stop to stop the test. The test tire blow-outs. will automatically end after one minute and 45 seconds. If the vehicle is equipped with a Trailering App trailer tire pressure monitoring Trailer Light App The sequence also deactivates system, see the trailer tire pressure when any of the following occur: If equipped, the Trailer Lights App is monitoring system description and . The ignition is turned off. the trailering app. on the Home Page of the infotainment display. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Driving and Operating 307 . The transmission is shifted out display and touching that will turn off 3. Select the hitch type. of P (Park). the trailer detection pop-up. To turn A checklist profile will be . The brake pedal is pressed. the Trailer Detection Alert on, select created based on the type ON in the Settings tab. selected. . The turn signal is activated. When a trailer is electrically 4. Select the trailer type. . The hazard warning lights are connected and after a Trailer Profile activated. A pop-up will indicate the setup is has been created, the trailer complete. Touch DONE to complete Trailering App detection pop-up will appear with a the process or touch TRAILER list of all of the custom Trailer FEATURE SETUP to set up the If equipped, the Trailering App is on Profiles made on the vehicle. To Tow/Haul Mode reminder, Trailer the Home Page of the infotainment load an existing Trailer Profile, Tire Pressure Monitoring System, display. select one of the Trailer Profiles if equipped, maintenance reminders, If equipped this feature allows listed, or load the Guest Trailer or towing assistance, if equipped. profiles for connected trailers to be Profile by selecting GUEST created to view status, to store and TRAILER. Touching Cancel, Import a Trailer Profile track trailer usage information, and Accessory/No trailer, or shifting the A trailer profile saved to an OnStar to set up towing assistance vehicle from P (Park), will select account can be imported to the features. Accessory/No trailer as the active vehicle. Trailer Profile and will dismiss the The Trailering App Preview will pop- up. 1. Touch Import Profile on the appear when the Trailering App is pop-up. Create a Trailer Profile opened for the first time from the 2. Select a trailer profile from Home Page. Touch GET STARTED 1. Touch Create Profile on the the list. in the Trailering App to go into pop-up or touch + Add Trailer the app. in the Trailering App. 3. Touch IMPORT. When a trailer is electrically 2. Create a name for the trailer. A pop-up will indicate the import connected, there will be an option to was successful. Touch OK to return create a profile, use a guest profile, to the trailer list and select the trailer or cancel. After Cancel is selected a profile. The Tow/Haul Mode third time, Don’t Remind Me will Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
308 Driving and Operating reminder, Brake Gain Setting and Each sensor has a minimum of Manual Method: Without the tool, Trailer Tire Pressure sensor two minutes to learn, shown by a the air pressure can be increased or learning, if equipped, do not import. timer. After a sensor is learned, a decreased in each tire for checkmark appears next to the tire, 10 seconds. Do not exceed the Trailer Feature Setup the vehicle horn will sound, the maximum inflation pressure found Tow/Haul Mode Reminder vehicle’s brake lamps will flash, and on the tire sidewalls. Make sure to all working trailer lamps will flash. re-adjust tire pressure to the To turn the Tow/Haul Mode It then moves to the next sensor. recommended level when the Reminder setting on, touch Yes. To process is complete. turn it off, touch No. To cancel the process touch Stop. Sensor Learning Steps Trailer Tire Pressure Setup The recommended tire pressure must be entered for the trailer tires. To complete the sensor-to-vehicle If the Trailer Tire Pressure This allows the vehicle to alert when learn process: Monitoring System (TTPMS) is the tire pressure is high or low. detected, touch the Tire Pressure 1. Touch Start on the Learn Monitoring icon to set up tire TTPMS must learn the location of Sensors screen. The horn pressure monitoring.Touch Yes to the installed tire sensors to show chirps twice and the Learning set up the sensors or touch No to correct air pressure and Active screen appears on the return to the previous screen. temperature for each tire. To set up, infotainment display. use one of the following options or A trailer must be electrically see a tire or trailer dealer for 2. Start with the driver side front connected to the vehicle before service. The learning process must trailer tire. starting the sensor-to-vehicle learn be repeated when the trailer tires 3. Activate the tool near the valve process. are rotated or replaced. See “Editing stem or adjust the air pressure After selecting Start from the Learn a Trailer Profile” later in this section of this tire until the horn chirps Sensors screen, use the Tool for tire pressure sensor relearn and all working vehicle and Method or the Manual Method information. trailer lights flash. (described below) to learn each tire Tool Method: A TTPMS activation The process stops without sensor, during which the current tire tool can be purchased separately to saving the sensor locations if number will be highlighted. learn the sensor locations. this step takes more than two minutes. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Driving and Operating 309 4. Move to the next tire and before transparent trailer feature . Hitching Point Length: repeat Step 3 for each sensor. can be used. See Assistance 180 cm (70.8 in) – 970 cm The horn chirps twice when all Systems for Parking or Backing (381.8 in). Measure from sensors are completed. 0 253. center of coupler to middle 5. Return to the vehicle to Trailer dimensions must be in range of tires. complete the setup. and transparent trailer must be . Trailer Tongue Length: calibrated prior to use. 50 cm (119.6 in) – 220 cm Maintenance Reminders (86.6 in). Measure from To set up maintenance reminders, Transparent Trailer Setup center of coupler to trailer touch the Trailer Maintenance icon. To complete setup for transparent front wall. Select Yes to set up the trailer: . Vehicle Hitch Height: 10 cm maintenance reminders for the 1. Select the number of axles on (3.9 in) – 100 cm (39.3 in). Trailer Profile. Follow the on-screen the trailer. Measure from ground to top prompts. The maximum number of of coupler. reminders is 50. Select No to return 2. Enter trailer dimensions . Vehicle Hitch Length: 10 cm to the previous screen. . Trailer Length: 300 cm (3.9 in) – 100 cm (39.3 in). Towing Assistance (118.1 in) – 970 cm Measure from hitch receiver (381.8 in). Measure from to center of ball. If the Transparent Trailer feature is center of coupler to furthest available, touch the Towing rear point on the trailer. 3. If trailer dimensions are out of Assistance icon to set up range, this feature will be transparent trailer. . Trailer Width: 120 cm unavailable. Select OK to (47.2 in) – 260 cm return. Touch Yes to begin set up or touch (102.3 in). Measure from No to return to the previous screen. left edge to right edge. 4. Ensure rear trailer camera is connected. Follow the on-screen instructions. . Trailer Height: 1 cm A rear trailer camera must be (0.39 in) – 450 cm 5. Follow instructions to drive mounted on the trailer and (177.1 in). Measure from forward to complete calibration. electrically connected to the vehicle ground to tallest point. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
310 Driving and Operating 6. Return to the vehicle to Truck Transmission Temperature complete the setup. View the temperature of the Status View transmission fluid by looking at the graphic. The graphic will indicate a The Status view shows: dangerous level if the temperature . Truck is at 130 °C–150 °C (270 °F–300 °F). . Connections Connections . Trailer . Maintenance . Cameras Upon entry, the most recent items will be shown. Select MORE to view all options. 1. Transmission Fluid Temperature 2. Average Fuel Economy with Trailer Profile Average Fuel Economy Touch to view the average fuel economy of the vehicle while the 1. Light Test Start Button Trailer Profile is active. 2. Trailer Electrical Diagnostics Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Driving and Operating 311 Connections OK Any connector pin that failed will be 3. The left turn signal light flashes If all of the trailer connections are amber color, and the location of the three times. detected (Running Lights, Left Turn corresponding connection will be 4. The right turn signal light Signal Light, Right Turn Signal highlighted on the graphic of the flashes three times. back of the trailer. Light, Reverse Lights, and Electric 5. The reverse lights turn on for Brakes, if equipped), the view will The Running Lights connection may about two seconds. display OK. not detect partial outages. Activate the light test to check all trailer 6. Steps 2–5 repeat for Connection Problem lamps. See “Light Test” following. approximately one minute and If any of the trailer connections are 45 seconds, or until the test If the trailer is not equipped with deactivates. not detected, a message about the reverse lights or electric brakes and connection issue will appear on the you are receiving failure messages Touch Stop to stop the test. The test Driver Information Center (DIC). The in the DIC or on this view, turn off will automatically end after infotainment display will also show the Reverse Lights Alert or the one minute and 45 seconds. the connection issue in the Electric Brakes Alert setting in the Connection Status view. The sequence also deactivates trailer’s profile page. when any of the following occur: Diagnose View Light Test . The ignition is turned off. Touch Diagnose to see more Touch Start Light Test to cycle the information about the connection . The transmission is shifted out trailer lights on and off to determine of P (Park). problem. if they are working. The test follows This view will display the names of this sequence: . The brake pedal is pressed. the trailer connector pins, a graphic 1. The running lights turn on first . The turn signal is activated. of the trailer connector, and a and remain on throughout the . The hazard warning lights are graphic of the back of the trailer. sequence. activated. 2. The brake lights turn on for about two seconds. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
312 Driving and Operating Trailer Trailer Profile. If a tire’s pressure is The Maintenance Status view low or high, the color of the displays reminders. Touch a pressure value will be amber. If a reminder to edit. sensor malfunctions, the values are Touch + New Maintenance dashed lines. If the screen displays Reminder to go to the Select New “Service Tire Pressure Monitoring Reminder view. System”, the vehicle needs to be taken to a dealer for service. The progress bar turns yellow when the maintenance item reaches 90% Maintenance complete. The progress bar turns red when the maintenance item reaches 100% complete. Maintenance Notifications 1. Trailer Tire Pressure/ . Touch Service Complete to reset Temperature the maintenance reminder. 2. Mileage of Trailer . Touch Remind Me Later to delay Mileage the reminder. The mileage accumulated while this . Touch X next to Upcoming Alerts Trailer Profile is active will display. (90%) to dismiss the alert. It will Touch mileage to edit. not appear again. Tire Pressure and Temperature 1. List of Maintenance . Touch X next to Maintenance Reminders Due (100%) to delay the alert to If the TTPMS sensor-to-vehicle the next ignition cycle. learn process was completed, the 2. Add a New Maintenance status view will display the current Reminder Always follow all of the maintenance tire pressure and temperature of the instructions that came with your trailer tires related to the active trailer. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Driving and Operating 313 Cameras Guest Trailer Status View Touch p to access a detailed Touch the Guest Trailer Profile for view of each step. Within each the status views. detailed view, touch Next and Previous to navigate between steps. The Guest Trailer Profile Status view shows: Touch Clear All to clear the completed statuses from all items in . Truck the current checklist. . Trailer The checklist is unique to the Trailer . Connections Profile based on hitch type; for example, the steps involve different . Cameras, if equipped details between conventional, The Trailer Status view displays gooseneck, and fifth-wheel hitch mileage information. Touch to edit, types. and follow the on-screen prompts. 1. Rear Trailer Not Connected/ Mileage and fuel economy will reset Custom Checklist Items Preview, if equipped after the trailer disconnects. The For each of the Trailer Profile 2. Interior Trailer Not Cameras Status view displays checklists, there is an option to Connected/Preview, status of trailer cameras. Touch a create custom items to view in the if equipped connected camera to preview the checklist. The custom item will 3. Transparent Trailer Not Set camera image. appear at the bottom of the Up/Preview, if equipped checklist. Checklist View The Cameras Status view displays Guest Trailer and No Trailer status of trailer cameras. This view shows the recommended steps to take before towing a trailer. Connected Touch a connected camera to If Guest Trailer Profile is active or if preview the camera image. Touch the box next to each item if that step has been completed. no trailer is connected, the checklist Touch the Transparent Trailer option will show all of the checklists to enter Transparent Trailer Setup if setup is not complete. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
314 Driving and Operating associated with Custom Trailer track total mileage or fuel economy, If a Trailer Profile is already active Profiles in addition to default but the system will track trip mileage and the brake gain setting had been checklists. and fuel economy if the Guest set for that Trailer Profile, the quick Trailer Profile is active. The Trailer notice will trigger whenever the Trailers View Tire Pressure Monitoring System or ignition is turned on. Touch the Trailers tab to view, maintenance reminders cannot be If there was an error in setting the activate, create, edit, or delete set up for a Guest Trailer Profile. brake gain for a Trailer Profile, there Trailer Profiles. The Guest Trailer Profile cannot be will be a notification. This pop-up edited. If a trailer is connected, touch the will not appear if the Guest Trailer Trailer Profile name to activate a Touch p to learn more about the Profile is active or if there is no Trailer Profile. Guest Trailer option. trailer connected. There can be up to five Custom No Trailer Connected Trailer brake gain should be set for Trailer Profiles on the vehicle. a specific trailering condition and When there is no trailer connected, must be adjusted anytime vehicle The Custom Trailer Profiles and Trailer Profiles cannot be activated loading, trailer loading, or road Guest Trailer are in order of the but most options can be edited. surface conditions change. most frequently used. Trailer Brake Gain Memory All personalization features are Editing a Trailer Profile The system can memorize the brake based on the settings for each Trailer Profile View driver in vehicle personalization. gain setting of a Trailer Profile or a The list of Trailer Profiles is based Guest Trailer Profile. When a Trailer Touch to edit any of the following on vehicle personalization settings. Profile or Guest Trailer Profile is options in the Trailer Profile view: selected, and a brake gain setting is . Trailer Name Guest Trailer set for that Trailer Profile, a quick If the Guest Trailer Profile is the notice will appear to indicate that . Towing Assistance Setup active Trailer Profile, trailer the system has recalled that . Tire Pressure Setup profile’s brake gain setting. detection, connections status, theft, . Trailer Maintenance and the Tow/Haul reminder alerts can be sent. The system will not . Mileage Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Driving and Operating 315 . Average Fuel Economy on the setup. Also, touch Tire relearning process. See “Trailer Tire . Reverse Lights Alert Pressure Setup if the trailer tires Pressure Setup” previously in this were rotated or if the tire pressure section. . Electric Brakes Alert sensors in the tires were replaced On the Learn Sensors screen, touch Touch Save to save the new value for this Trailer Profile. The vehicle Next to go to the Edit to the Trailer Profile. Touching Back will need to relearn the tire sensors Recommended Tire Pressure will still save the previously entered and their locations. screen. information. If TTPMS had been set up On the Edit Recommended Tire Trailer Name previously, the Select Number of Pressure screen, touch a number on Sensors screen will appear after the keypad to change the Touch to edit the Trailer Profile’s touching Tire Pressure Setup. If the name. Use at least one character number of sensors has changed, Recommended Tire Pressure for the and no spaces. Touch Save. select the number and touch Next. trailer’s tires. This will change the number at which the vehicle Towing Assistance Setup If a new number of sensors is displays alerts related to trailer tire A trailer should be connected to selected, the Relearn Sensors pop-up will appear. Touch Cancel to pressure. Touch Done to return to complete this portion of profile the Trailer Profile view. setup. go back or touch Relearn to overwrite the current sensors and Touch to set up the Transparent begin the relearning process. See Trailer Maintenance Trailer feature for the Trailer Profile. “Trailer Tire Pressure Setup” Touch to view a list of maintenance See "Transparent Trailer Setup" previously in this section. reminders for the Trailer Profile. under "Towing Assistance" for Touch a reminder to view, reset, details on the setup. If number of sensors has not changed, touch Next and the Learn delete, or edit it. Tire Pressure Setup sensors screen will appear. Reset Reminder Touch to set up the Trailer Tire On the Learn Sensors screen. Touch Maintenance Complete in the Pressure Monitoring System Touch Relearn to overwrite the reminder view to reset the reminder. (TTPMS) for the Trailer Profile. See current sensors and begin the On the pop-up, touch Reset to reset Trailer Tire Pressure Setup “ ” the time and mileage values for the previously in this section for details Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
316 Driving and Operating reminder. Touch Cancel to return to Mileage Electric Brakes Alert the previous view and nothing will Touch to edit the Trailer Profile’s Turn on to receive failure messages change. mileage. about the electric trailer brakes. Edit Reminder Turn off to not receive failure Effect on Maintenance Reminders messages about the electric trailer Touch to edit the mileage or time If the mileage is reset or changed, brakes, unless they are later settings for the reminder. Touch and mileage has already detected. This setting cannot be Save to save the new settings to the accumulated, any maintenance edited when the Trailer Profile is Trailer Profile. reminders that have been set up will inactive or when the trailer is Delete Reminder be adjusted accordingly. disconnected. Touch to delete the maintenance Average Fuel Economy Delete Trailer reminder. On the pop-up, touch Touch to reset the average fuel Touch to delete the Trailer Profile Delete to delete the reminder or economy for the Trailer Profile. and all of its settings. touch Cancel to return to the Touch Reset to change, or touch On the pop-up, touch Delete to previous view and nothing will Cancel to go back to the change. delete the Trailer Profile. Touch previous view. Cancel to dismiss the pop-up and New Maintenance Reminder Reverse Lights Alert return to the previous view. Touch + New Maintenance Turn on to receive failure messages Settings View Reminder to set up a new reminder. about the reverse lights. Turn off to Within the Trailering App, touch the Suggested reminders that were not receive failure messages about Settings tab to modify the following previously set will have checkmarks the reverse lights, unless they are settings: next to them. Suggested reminders later detected. This setting cannot that have not been set will have be edited when the Trailer Profile is . Trailer Detection Alert empty boxes next to them. The inactive or when the trailer is . Maintenance Alerts maximum number of reminders disconnected. is 50. . Theft Alert . Tow/Haul Mode Reminder Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Driving and Operating 317 Trailer Detection Alert The setting will be on by default for A smartphone will receive a each profile. All Maintenance Alerts notification that the trailer related to The Trailer Detection Alert setting for that active Trailer Profile will be the selected Trailer Profile is will be on by default. Turn it off to received. disconnected from the vehicle, if the disable the Trailer Detection pop-up setting is on for the active Trailer from displaying when a trailer is Turn a setting off to not receive any Profile, the vehicle has an OnStar or connected. The Guest Trailer Profile of the Maintenance Alerts when that connected service plan and the will become the active Trailer Trailer Profile is active. smartphone number has been Profile, unless another Trailer Profile added to the account for this is selected manually through the Theft Alert notification. Trailering App. If this setting is A theft alert can be set if a trailer is disabled while a Custom Trailer connected and the alert is enabled. If the setting is turned off for a given Profile is active, that Trailer Profile When the trailer is disconnected Trailer Profile, the smartphone will will remain the active profile until the and the vehicle is off, an alarm will not receive this security notification trailer is disconnected. sound. even if the Trailer Profile is active. Maintenance Alerts Touch Theft Alert in Settings to view Tow/Haul Mode Reminder the Theft Alert settings page. These Touch Maintenance Alerts to view alerts are based on the Trailer This is a reminder to turn on the the Maintenance Alerts settings Tow/Haul Mode when towing a Profile, so the settings for each 0 page. These alerts are based on the Trailer Profile must be turned on or trailer. See Tow/Haul Mode 223. Trailer Profile, so the settings for off. Touch a profile to view more Touch Tow/Haul Mode Reminder in each Trailer Profile must be turned information or adjust the setting for Settings to view the Tow/Haul Mode on or off. Touch a profile to view that profile. Reminder settings page. These more information or adjust the alerts are based on the Trailer setting for that profile. This setting will be off by default for each Trailer Profile, including the Profile, so the settings for each Guest Trailer Profile. Trailer Profile must be turned on or off. Touch a profile to view more information or to adjust the setting for that profile. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
318 Driving and Operating This setting will default to OFF for Conversions and each Trailer Profile, including the Caution Guest Trailer Profile. Add-Ons Some electrical equipment can If Tow/Haul Mode is off and this Add-On Electrical damage the vehicle or cause setting is on for a Trailer Profile, components to not work and each time the ignition is turned on a Equipment would not be covered by the reminder will appear to turn on Tow/ vehicle warranty. Always check Haul Mode when the Trailer Profile with your dealer before adding is active. { Warning electrical equipment. If Tow/Haul Mode is on and this The Data Link Connector (DLC) setting is on for a Trailer Profile, the is used for vehicle service and reminder will not appear when the Emission Inspection/ Add-on equipment can drain the vehicle's 12-volt battery, even if the Trailer Profile is active. Maintenance testing. See vehicle is not operating. Malfunction Indicator Lamp (Check Engine Light) 0 135. The vehicle has an airbag system. A device connected to the DLC — Before attempting to add anything such as an aftermarket fleet or electrical to the vehicle, see driver-behavior tracking device Servicing the Airbag-Equipped — 0 may interfere with vehicle Vehicle 80 and systems. This could affect vehicle Adding Equipment to the Airbag-Equipped Vehicle 0 80. operation and cause a crash. Such devices may also access For information on wiring auxiliary information stored in the vehicle’s switches, see www.gmupfitter.com systems. or contact your dealer. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Driving and Operating 319 Adding a Snow Plow or much if there is other equipment Caution (Continued) already adding to the weight of the Similar Equipment vehicle. installed. The vehicle can be Caution damaged if either the front or rear To safely carry a snow plow on the axle ratings or the Gross Vehicle vehicle: Do not exceed 72 km/h (45 mph) Weight Rating (GVWR) are . Follow all aftermarket snow plow with a snow plow mounted to the exceeded. manufacturer’s instructions for vehicle. The vehicle could the operation and transportation of the snow plow. overheat and be damaged. The plow the vehicle can carry depends on many things, such as: . With a snow plow attached, the engine coolant temperature Before installing a snow plow on the The options the vehicle came . gauge may show a higher vehicle, follow these guidelines: with, and the weight of those temperature than while driving options. Caution without one. The snow plow . The weight and number of could block the airflow to the If the vehicle does not have the passengers to be carried. radiator. This could be more snow plow prep package, RPO . The weight of items added to the noticeable as vehicle speed increases. At speeds above VYU, adding a plow can damage vehicle, like a tool box or 72 km (45 mph), this may cause the vehicle, and the repairs would truck cap. the engine coolant to overheat. not be covered by the vehicle . The total weight of any warranty. Unless the vehicle was additional cargo to be carried. . To increase the airflow, move the built to carry a snow plow, do not snow plow blade postion. For example, if the snow plow add one to the vehicle. If the weighs 318 kg (700 lb), the total . If driving more than 24 km vehicle has RPO VYU, then the weight of all occupants and cargo (15 mi), angle the plow blade payload the vehicle can carry will inside the cab should not exceed position. be reduced when a snow plow is 135 kg (300 lb). This means that you . Make sure the weight on the (Continued) may only be able to carry one front and rear axles does not passenger. Even this may be too exceed the axle rating for each. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
320 Driving and Operating . For the front axle, if more cargo Front axle reserve capacity is the or passengers must be carried, difference between the Gross Axle appropriate counter ballast must Weight Rating (GAWR) and the front be installed rear of the rear axle. axle weight of the vehicle with full Counter ballast must be properly fuel and passengers. This is the secured so it will not move amount of weight that can be added during driving. to the front axle before reaching the . Rear ballast may be required to front GAWR. ensure a proper front and rear weight distribution ratio, even though the actual weight at the front axle may be less than the front axle rating. Canada . The snow plow manufacturer or The front axle reserve capacity for installer can assist in the vehicle is in the lower right determining the amount of rear corner of the Certification/Tire label. ballast required, to help make sure the snow plow/vehicle combination does not exceed the GVW rating, the front and rear axle ratings, and the front United States and rear weight distribution ratio. . The total vehicle must not exceed the GVW rating. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Driving and Operating 321 To calculate the amount of weight For example, adding a 318 kg any front accessory, such as a snow (700 lb) snow plow actually adds { Warning plow, is adding to the front axle, use more than 318 kg (700 lb) to the this formula: front axle. Using the formula, if the On some vehicles that have snow plow is 122 cm (4 ft) in front of certain front mounted equipment, the front axle and the wheelbase is such as a snow plow, it may be 305 cm (10 ft), then: possible to load the front axle to W = 318 kg (700 lb) the front Gross Axle Weight A = 122 cm (4 ft) Rating (GAWR) but not have W.B. = 305 cm (10 ft) enough weight on the rear axle to (W x (A + W.B.)/W.B. = have proper braking performance. (318 x (122 + 305))/305 = 445 kg If the brakes cannot work (980 lb) properly, the vehice could crash. Always follow the snow plow This means if the front axle reserve manufacturer or installer's capacity is more than 445 kg recommendation for rear ballast (980 lb), the snow plow could be added without exceeding the to ensure a proper front and rear (W x (A + W.B.)) /W.B.= Weight the front GAWR. weight distribution ratio. accessory is adding to the Maintaining a proper front and Heavier equipment can be added on front axle. rear weight distribution ratio is the front of the vehicle if less cargo necessary to provide proper Where: or fewer passengers are carried, braking performance. W = Weight of added accessory or by positioning cargo toward the A = Distance that the accessory rear. This reduces the load on the is in front of the front axle front. However, the front GAWR, Total vehicle reserve capacity is the W.B. = Vehicle Wheelbase rear GAWR, and Gross Vehicle difference between the GVWR and Weight Rating (GVWR) must never the weight of the truck with full fuel be exceeded. and passengers. It is the amount of weight that can be added to the vehicle before reaching the GVWR. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
322 Driving and Operating Reserve capacity numbers are Pickup Conversion to intended as a guide when selecting the amount of equipment or cargo Chassis Cab the truck can carry. If unsure of the We are aware that some vehicle vehicle's front, rear, or total weight, owners might consider having the go to a weigh station and weigh the pickup box removed and a vehicle. Your dealer can also help commercial or recreational body with this. installed. Owners should be aware The total vehicle reserve capacity that, as manufactured, there are for the vehicle is in the lower right differences between a chassis cab corner of the Certification/Tire label and a pickup with the box removed as shown previously. which could affect vehicle safety. The components necessary to adapt See your dealer for additional a pickup to permit its safe use with advice and information about using a specialized body should be a snow plow on the vehicle. Also, installed by the body builder. see Vehicle Load Limits 0 197. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Vehicle Care 323 Power Steering Fluid ...... 350 Headlamps, Front Turn Signal, Vehicle Care Washer Fluid ...... 350 Sidemarker, and Parking Brakes ...... 351 Lamps ...... 363 Brake Pad Life System ...... 352 Taillamps, Turn Signal, General Information Brake Fluid ...... 353 Stoplamps, and Back-Up General Information ...... 324 Battery - North America ...... 354 Lamps ...... 364 California Proposition Four-Wheel Drive ...... 356 Center High-Mounted 65 Warning ...... 325 Front Axle ...... 357 Stoplamp (CHMSL) and California Perchlorate Rear Axle ...... 357 Cargo Lamp ...... 365 Materials Requirements . . . . . 325 Noise Control System ...... 357 License Plate Lamp ...... 366 Accessories and Starter Switch Check ...... 358 Modifications ...... 325 Automatic Transmission Shift Electrical System Lock Control Function Electrical System Overload . . . 366 Vehicle Checks Fuses and Circuit Breakers . . . 366 Doing Your Own Check ...... 359 Ignition Transmission Lock Engine Compartment Fuse Service Work ...... 326 Block ...... 367 Hood ...... 326 Check ...... 359 Park Brake and P (Park) Instrument Panel Fuse Engine Compartment Block (Left) ...... 370 Overview ...... 328 Mechanism Check ...... 359 Wiper Blade Replacement . . . . 360 Instrument Panel Fuse Block Engine Oil ...... 335 (Right) ...... 372 Engine Oil Life System ...... 337 Glass Replacement ...... 361 Automatic Transmission Windshield Replacement . . . . . 361 Wheels and Tires Fluid ...... 339 Gas Strut(s) ...... 361 Tires ...... 375 Engine Air Filter Life Headlamp Aiming All-Season Tires ...... 375 System ...... 339 Front Headlamp Aiming ...... 362 Winter Tires ...... 376 Engine Air Cleaner/Filter ...... 340 Low-Profile Tires ...... 376 Cooling System ...... 342 Bulb Replacement All-Terrain Tires ...... 377 Engine Overheating ...... 347 Bulb Replacement ...... 362 Tire Sidewall Labeling ...... 377 Overheated Engine Protection Halogen Bulbs ...... 362 Tire Designations ...... 379 Operating Mode ...... 348 LED Lighting ...... 363 Tire Terminology and Engine Fan ...... 349 Definitions ...... 381 Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
324 Vehicle Care Tire Pressure ...... 383 Towing the Vehicle General Information Tire Pressure for High-Speed Towing the Vehicle ...... 419 Operation ...... 385 Recreational Vehicle For service and parts needs, visit Tire Pressure Monitor Towing ...... 420 your dealer. You will receive System ...... 385 genuine GM parts and GM-trained Tire Pressure Monitor Appearance Care and supported service people. Operation ...... 386 Exterior Care ...... 424 Interior Care ...... 430 Genuine GM parts have one of Tire Inspection ...... 392 these marks: Tire Rotation ...... 392 Floor Mats ...... 433 When It Is Time for New Tires ...... 394 Buying New Tires ...... 395 Different Size Tires and Wheels ...... 397 Uniform Tire Quality Grading ...... 397 Wheel Alignment and Tire Balance ...... 399 Wheel Replacement ...... 399 Tire Chains ...... 400 If a Tire Goes Flat ...... 401 Tire Changing ...... 402 Full-Size Spare Tire ...... 414 Jump Starting Jump Starting - North America ...... 415 Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Vehicle Care 325 California Proposition California Perchlorate Damage to suspension components caused by modifying vehicle height 65 Warning Materials Requirements outside of factory settings will not be Certain types of automotive covered by the vehicle warranty. { Warning applications, such as airbag Damage to vehicle components initiators, seat belt pretensioners, resulting from modifications or the Most motor vehicles, including and lithium batteries contained in this one, as well as many of its installation or use of non-GM electronic keys, may contain certified parts, including control service parts and fluids, contain perchlorate materials. Perchlorate module or software modifications, is and/or emit chemicals known to Material – special handling may not covered under the terms of the the State of California to cause apply. See www.dtsc.ca.gov/ vehicle warranty and may affect cancer and birth defects or other hazardouswaste/perchlorate. remaining warranty coverage for reproductive harm. Engine affected parts. exhaust, many parts and Accessories and systems, many fluids, and some GM Accessories are designed to Modifications complement and function with other component wear by-products systems on the vehicle. See your contain and/or emit these Adding non-dealer accessories or making modifications to the vehicle dealer to accessorize the vehicle chemicals. For more information using genuine GM Accessories go to www.P65Warnings.ca.gov/ can affect vehicle performance and safety, including such things as installed by a dealer technician. passenger-vehicle. airbags, braking, stability, ride and Also, see Adding Equipment to the handling, emissions systems, Airbag-Equipped Vehicle 0 80. See Battery - North America 0 354 aerodynamics, durability, and and electronic systems like antilock Jump Starting - North America brakes, traction control, and stability 0 415 and the back cover. control. These accessories or modifications could even cause malfunction or damage not covered by the vehicle warranty. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
326 Vehicle Care Vehicle Checks If equipped with remote vehicle start, open the hood before Warning (Continued) performing any service work to Doing Your Own prevent remote starting the vehicle vehicle is on, the engine will start Service Work accidentally. See Remote Vehicle when the hood is opened. You or Start 0 24. others could be injured. { Warning Keep a record with all parts receipts and list the mileage and the date of It can be dangerous to work on any service work performed. See { Warning your vehicle if you do not have Maintenance Records 0 452. the proper knowledge, service Components under the hood can manual, tools, or parts. Always Caution get hot from running the engine. follow owner’s manual procedures To help avoid the risk of burning and consult the service manual Even small amounts of unprotected skin, never touch for your vehicle before doing any contamination can cause damage these components until they have service work. to vehicle systems. Do not allow cooled, and always use a glove or contaminants to contact the fluids, towel to avoid direct skin contact. If doing some of your own service reservoir caps, or dipsticks. work, use the proper service Clear any snow from the hood manual. It tells you much more Hood before opening. about how to service the vehicle than this manual can. To order the To open the hood: proper service manual, see { Warning 1. Pull the hood release lever with Publication Ordering Information the i symbol. It is on the 0 467. For vehicles with auto engine stop/start, turn the vehicle off lower left side of the instrument This vehicle has an airbag system. before opening the hood. If the panel. Before attempting to do your own service work, see Servicing the (Continued) Airbag-Equipped Vehicle 0 80. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Vehicle Care 327 2. Pull the hood down until the strut system is no longer holding up the hood. 3. Allow the hood to fall. Check to make sure the hood is latched completely. Repeat this process with additional force if necessary.
{ Warning Do not drive the vehicle if the 2. Go to the front of the vehicle hood is not latched completely. and locate the secondary The hood could open fully, block release lever under the front your vision, and cause a crash. center of the hood. Push the You or others could be injured. secondary hood release lever Always close the hood completely to the right to release. before driving. 3. After you have partially lifted the hood, the gas strut system The Driver Information Center (DIC) will automatically lift the hood will display a message if the hood is and hold it in the fully open not fully closed, and the vehicle is position. moving. Stop and turn off the To close the hood: vehicle, check the hood for obstructions, and close the hood 1. Before closing the hood, be again. Check to see if the message sure all filler caps are on still appears on the DIC. properly, and all tools are removed. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
328 Vehicle Care Engine Compartment Overview
2.7L L4 Engine (L3B) Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Vehicle Care 329 1. Remote Negative (–) Location. 11. Windshield Washer Fluid See Jump Starting - North Reservoir. See “Adding Washer America 0 415. Fluid” under Washer Fluid 0 2. Positive (+) Terminal (Under 350. Cover). See Jump Starting - North America 0 415. 3. Battery - North America 0 354. 4. Engine Compartment Fuse Block 0 367. 5. Engine Cooling Fans (Out of View). See Cooling System 0 342. 6. Engine Oil Fill Cap. See “When to Add Engine Oil” under Engine Oil 0 335. 7. Engine Oil Dipstick. See “Checking Engine Oil” under Engine Oil 0 335. 8. Coolant Surge Tank and Pressure Cap. See Cooling System 0 342. 9. Engine Air Cleaner/Filter 0 340. 10. Brake Fluid Reservoir. See Brake Fluid 0 353. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
330 Vehicle Care
4.3L V6 Engine (LV3) Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Vehicle Care 331 1. Remote Negative (–) Location. 11. Windshield Washer Fluid See Jump Starting - North Reservoir. See “Adding Washer America 0 415. Fluid” under Washer Fluid 0 2. Positive (+) Terminal (Under 350. Cover). See Jump Starting - North America 0 415. 3. Battery - North America 0 354. 4. Engine Compartment Fuse Block 0 367. 5. Engine Cooling Fans (Out of View). See Cooling System 0 342. 6. Engine Oil Dipstick. See “Checking Engine Oil” under Engine Oil 0 335. 7. Engine Oil Fill Cap. See “When to Add Engine Oil” under Engine Oil 0 335. 8. Coolant Surge Tank and Pressure Cap. See Cooling System 0 342. 9. Engine Air Cleaner/Filter 0 340. 10. Brake Fluid Reservoir. See Brake Fluid 0 353. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
332 Vehicle Care
5.3L V8 Engine (L84) Shown, 5.3L V8 Engine (L82) and 6.2L V8 Engine (L87) Similar Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Vehicle Care 333 1. Remote Negative (–) Location. 11. Windshield Washer Fluid See Jump Starting - North Reservoir. See “Adding Washer America 0 415. Fluid” under Washer Fluid 0 2. Positive (+) Terminal (Under 350. Cover). See Jump Starting - North America 0 415. 3. Battery - North America 0 354. 4. Engine Compartment Fuse Block 0 367. 5. Engine Oil Dipstick. See “Checking Engine Oil” under Engine Oil 0 335. 6. Engine Cooling Fans (Out of View). See Cooling System 0 342. 7. Engine Oil Fill Cap. See “When to Add Engine Oil” under Engine Oil 0 335. 8. Coolant Surge Tank and Pressure Cap. See Cooling System 0 342. 9. Engine Air Cleaner/Filter 0 340. 10. Brake Fluid Reservoir. See Brake Fluid 0 353. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
334 Vehicle Care
6.6L V8 Engine (L8T) Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Vehicle Care 335 1. Remote Negative (–) Location. 12. Coolant Surge Tank and . Check the engine oil level See Jump Starting - North Pressure Cap. See Cooling regularly and maintain the America 0 415. System 0 342. proper oil level. See “Checking 2. Positive (+) Terminal (Under 13. Windshield Washer Fluid Engine Oil” and “When to Add Engine Oil in this section. Cover). See Jump Starting - Reservoir. See “Adding Washer ” North America 0 415. Fluid” under Washer Fluid . Change the engine oil at the 0 3. Battery - North America 0 354. 350. appropriate time. See Engine Oil Life System 0 337. 4. Engine Air Cleaner/Filter 0 340. If the vehicle has a diesel engine, see the Duramax diesel . Always dispose of engine oil 5. Engine Oil Dipstick. See supplement. properly. See “What to Do with “Checking Engine Oil” under Used Oil” in this section. Engine Oil 0 335. Engine Oil Checking Engine Oil 6. Engine Cooling Fan (Out of For diesel engine vehicles, see View). See Cooling System Check the engine oil level regularly, “Engine Oil” in the Duramax diesel 0 342. every 650 km (400 mi), especially supplement. prior to a long trip. The engine oil 7. Power Steering Fluid To ensure proper engine dipstick handle is a loop. See Reservoir. See Power Steering 0 performance and long life, careful Engine Compartment Overview Fluid 350. attention must be paid to engine oil. 0 328 for the location. 8. Engine Oil Fill Cap. See “When Following these simple, but important steps will help protect to Add Engine Oil” under { Warning Engine Oil 0 335. your investment: 9. Auxiliary Battery. Battery - . Use engine oil approved to the The engine oil dipstick handle North America 0 354. proper specification and of the may be hot; it could burn you. proper viscosity grade. See Use a towel or glove to touch the 10. Brake Fluid Reservoir. See Selecting the Right Engine Oil dipstick handle. Brake Fluid 0 353. “ ” in this section. 11. Engine Compartment Fuse Block 0 367. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
336 Vehicle Care If a low oil Driver Information Center When to Add Engine Oil (DIC) message displays, check the Caution (Continued) oil level. above the operating range (i.e., Follow these guidelines: the engine has so much oil that . To get an accurate reading, park the oil level gets above the the vehicle on level ground. cross-hatched area that shows Check the engine oil level after the proper operating range), the the engine has been off for at engine could be damaged. Drain least two hours. Checking the If the oil is below the cross-hatched the excess oil or limit driving of engine oil level on steep grades area at the tip of the dipstick and the vehicle, and seek a service or too soon after engine shutoff the engine has been off for at least professional to remove the can result in incorrect readings. 15 minutes, add 1 L (1 qt) of the excess oil. Accuracy improves when recommended oil and then recheck checking a cold engine prior to the level. See “Selecting the Right starting. Remove the dipstick Engine Oil” later in this section for See Engine Compartment Overview and check the level. an explanation of what kind of oil to 0 328 for the location of the engine use. For engine oil crankcase oil fill cap. . If unable to wait two hours, the capacity, see Capacities and engine must be off for at least Add enough oil to put the level Specifications 0 454. 15 minutes if the engine is somewhere in the proper operating warm, or at least 30 minutes if range. Push the dipstick all the way the engine is not warm. Pull out Caution back in when through. the dipstick, wipe it with a clean Selecting the Right Engine Oil paper towel or cloth, then push it Do not add too much oil. Oil back in all the way. Remove it levels above or below the Selecting the right engine oil again, keeping the tip down, and acceptable operating range depends on both the proper oil check the level. shown on the dipstick are harmful specification and viscosity grade. to the engine. If the oil level is See Recommended Fluids and 0 (Continued) Lubricants 448. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Vehicle Care 337 Specification Use SAE 5W-30 viscosity grade What to Do with Used Oil engine oil for the 2.7L L4, 4.3L Use full synthetic engine oils that Used engine oil contains certain V6 and 6.6L V8 engines. Cold meet the dexos1 specification. elements that can be unhealthy for Temperature Operation: In an area Engine oils that have been your skin and could even cause of extreme cold, where the approved by GM as meeting the cancer. Do not let used oil stay on temperature falls below −29 °C dexos1 specification are marked your skin for very long. Clean your (−20 °F), use SAE 0W-30 oil. An oil with the dexos1 approved logo. skin and nails with soap and water, of this viscosity grade will provide or a good hand cleaner. Wash or easier cold starting for the engine at properly dispose of clothing or rags extremely low temperatures. containing used engine oil. See the When selecting an oil of the manufacturer's warnings about the appropriate viscosity grade, it is use and disposal of oil products. recommended to select an oil of the Used oil can be a threat to the correct specification. See environment. If you change your Specification earlier in this section. “ ” own oil, be sure to drain all the oil Caution Engine Oil Additives/Engine from the filter before disposal. Never Oil Flushes dispose of oil by putting it in the Failure to use the recommended trash or pouring it on the ground, engine oil or equivalent can result Do not add anything to the oil. The into sewers, or into streams or in engine damage not covered by recommended oils meeting the bodies of water. Recycle it by taking the vehicle warranty. dexos1 specification are all that is it to a place that collects used oil. needed for good performance and engine protection. Viscosity Grade Engine Oil Life System Engine oil system flushes are not Use SAE 0W-20 viscosity grade recommended and could cause When to Change Engine Oil engine oil for the 5.3L and 6.2L engine damage not covered by the V8 engines. This vehicle has a computer system vehicle warranty. that indicates when to change the engine oil and filter. This is based on a combination of factors which Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
338 Vehicle Care include engine revolutions, engine the oil regularly over the course of controls, for several seconds. temperature, and miles driven. an oil drain interval and keep it at When the confirmation Based on driving conditions, the the proper level. message displays, select YES. mileage at which an oil change is If the system is ever reset The oil life will change indicated can vary considerably. For accidentally, the oil must be to 100%. the oil life system to work properly, changed at 5 000 km (3,000 mi) The oil life system can also be reset the system must be reset every time since the last oil change. as follows: the oil is changed. Remember to reset the oil life 1. Display the oil life percentage On some vehicles, when the system system whenever the oil is changed. on the DIC. See Driver has calculated that oil life has been Information Center (DIC) (Base diminished, a CHANGE ENGINE How to Reset the Engine Oil Life System Level) 0 145 or OIL SOON message comes on to Driver Information Center (DIC) indicate that an oil change is Reset the system whenever the (Midlevel and Uplevel) 0 146. necessary. Change the oil as soon engine oil is changed so that the as possible within the next 1 000 km system can calculate the next 2. Fully press the accelerator (600 mi). It is possible that, if driving engine oil change. Always reset the pedal slowly three times within under the best conditions, the oil life engine oil life to 100% after every oil five seconds. system might indicate that an oil change. It will not reset itself. To 3. If the display changes to 100%, change is not necessary for up to a reset the engine oil life system: the system is reset. year. The engine oil and filter must be changed at least once a year 1. Display the oil life percentage If the vehicle has a CHANGE and, at this time, the system must on the DIC. See Driver ENGINE OIL SOON message and it be reset. For vehicles without the Information Center (DIC) (Base comes back on when the vehicle is 0 CHANGE ENGINE OIL SOON Level) 145 or started and/or the oil life percentage message, an oil change is needed Driver Information Center (DIC) is near 0%, the engine oil life 0 when the REMAINING OIL LIFE (Midlevel and Uplevel) 146. system has not been reset. Repeat percentage is near 0%. Your dealer 2. Press the thumbwheel on the the procedure. has trained service people who will steering wheel, or the trip perform this work and reset the odometer reset stem if the system. It is also important to check vehicle does not have DIC Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Vehicle Care 339 Automatic Transmission Engine Air Filter Life Caution Fluid System Use of the incorrect automatic If equipped, this feature provides When to Check and Change transmission fluid may damage Automatic Transmission Fluid the engine air filter’s remaining life the vehicle, and the damage may and best timing for a change. The It is usually not necessary to check not be covered by the vehicle timing to change an engine air filter the transmission fluid level. The only warranty. Always use the correct depends on driving and reason for fluid loss is a automatic transmission fluid. See environmental conditions. transmission leak or overheated Recommended Fluids and transmission. This vehicle is not Lubricants 0 448. When to Change the Engine equipped with a transmission fluid Air Filter level dipstick. There is a special When the Driver Information Center procedure for checking and Change the fluid and filter at the scheduled maintenance intervals (DIC) displays a message to replace changing the transmission fluid in the engine air filter at the next oil these vehicles. Because this listed in Maintenance Schedule 0 change, follow this timing. procedure is difficult, this should be 437. Be sure to use the done at the dealer. Contact the transmission fluid listed in When the DIC displays a message dealer for additional information or Recommended Fluids and to replace the engine air filter soon, 0 the procedure can be found in the Lubricants 448. replace the engine air filter at the service manual. See Publication earliest convenience. 0 Ordering Information 467. The system must be reset after the engine air filter is changed. If the DIC displays a message to check the engine air filter system, see your dealer. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
340 Vehicle Care How to Reset the Engine Air Engine Air Cleaner/Filter To inspect or replace the engine air Filter Life System cleaner/filter: The engine air cleaner/filter is on To reset: the driver side of the engine 1. Place the vehicle in P (Park). compartment. See Engine Compartment Overview 0 328. 2. Display the Air Filter Life on the DIC. See Driver Information When to Inspect the Engine Air Center (DIC) (Base Level) Cleaner/Filter 0 145 or If the vehicle is not equipped with Driver Information Center (DIC) the engine air filter life system see (Midlevel and Uplevel) 0 146. Maintenance Schedule 0 437 for 3. Press T on the steering wheel, intervals on inspecting and or press the trip odometer reset replacing the engine air cleaner stem if the vehicle does not filter. 5.3L V8 Engine (L84) Shown, 2.7L have DIC controls, to move to How to Inspect/Replace the the Reset/Disable display area. L4 Engine (L3B), 4.3L V6 Engine Select Reset then press the Engine Air Cleaner/Filter (LV3), 5.3L V8 Engine (L82), and thumbwheel or press the reset Do not start the engine or have the 6.2L V8 Engine (L87) Similar stem for several seconds. engine running with the engine air 1. Air Duct Clamp 4. Press the thumbwheel or the cleaner/filter housing open. Before 2. Electrical Harness reset stem to confirm the reset. removing the engine air cleaner/ filter, make sure that the engine air Connector cleaner/filter housing and nearby 3. Screws components are free of dirt and 1. Locate the air cleaner/filter debris. Do not clean the engine air assembly. See Engine cleaner/filter or components with Compartment Overview 0 328. water or compressed air. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Vehicle Care 341 2. Disconnect the outlet duct by 6. Reverse Steps 2–4 to reinstall loosening the air duct the filter cover housing. clamp (1). 7. If equipped, reset the engine 3. Disconnect the electrical air filter life system after harness connector (2) from the replacing the engine air filter. cover. see Engine Air Filter Life 0 4. Remove the three screws on System 339. top of the cover of the housing, then slide and lift the cover. { Warning 5. Lift and remove the engine air Operating the engine with the air cleaner/filter. cleaner/filter off can cause you or 6. Lightly tap and shake the 6.6L V8 Engine (L8T) others to be burned. Use caution engine air cleaner/filter, away 1. Locate the air cleaner/filter when working on the engine. Do from the vehicle, to release assembly. See Engine not start the engine or drive the loose dust and dirt. Replace Compartment Overview 0 328. vehicle with the air cleaner/filter the engine air filter if damaged. 2. Remove the eight screws on off, as flames may be present if 7. Reverse steps 2–5 to reinstall top of the cover of the housing, the engine backfires. the engine air cleaner/filter then lift the cover. cover housing. 3. Remove the engine air cleaner/ 8. If equipped, reset the engine filter from the housing. Take Caution air filter life system after care to dislodge as little dirt as replacing the engine air filter. possible. If the air cleaner/filter is off, dirt See Engine Air Filter Life can easily get into the engine, System 0 339. 4. Clean the engine air cleaner/ filter sealing surfaces and the which could damage it. Always housing. have the air cleaner/filter in place when driving. 5. Inspect or replace the engine air cleaner/filter. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
342 Vehicle Care Cooling System If the vehicle has the Duramax diesel engine, see the Duramax diesel supplement. The cooling system allows the engine to maintain the correct working temperature.
4.3L V6 Engine (LV3) 5.3L V8 Engine (L84) Shown, 5.3L V8 Engine (L82) and 6.2L V8 Engine (L87) Similar
1. Engine Electric Cooling Fans (Out of View) 2. Coolant Surge Tank and Pressure Cap 2.7L L4 Engine (L3B) { Warning An underhood electric fan can start up even when the engine is not running and can cause injury. Keep hands, clothing, and tools away from any underhood electric fan. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Vehicle Care 343
Warning (Continued) Warning (Continued)
cause an engine fire and can plain water or the wrong mixture, burn you. Fix any leak before the engine could get too hot but driving the vehicle. there would not be an overheat warning. The engine could catch Engine Coolant fire and you or others could be burned. The cooling system in the vehicle is filled with DEX-COOL engine coolant. This coolant is designed to Use a 50/50 mixture of clean, remain in the vehicle for 5 years or drinkable water and DEX-COOL 6.6L V8 Engine (L8T) 240 000 km (150,000 mi), whichever coolant. This mixture: occurs first. . Gives freezing protection down 1. Engine Cooling Fan (Out to −37 °C (−34 °F), outside of View) The following explains the cooling temperature. 2. Coolant Surge Tank and system and how to check and add Pressure Cap coolant when it is low. If there is a . Gives boiling protection up to problem with engine overheating, 129 °C (265 °F), engine see Engine Overheating 0 347. temperature. { Warning What to Use . Protects against rust and Do not touch heater, radiator, a/c corrosion. pipes or hoses, or other engine . Will not damage aluminum parts. parts. They can be very hot and { Warning Helps keep the proper engine can burn you. Do not run the Plain water, or other liquids such . temperature. engine if there is a leak; all as alcohol, can boil before the coolant could leak out. That could proper coolant mixture will. With (Continued) (Continued) Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
344 Vehicle Care Checking Coolant Caution The coolant surge tank is in the Do not use anything other than a engine compartment on the driver mix of DEX-COOL coolant that side of the vehicle. See Engine meets GM Standard Compartment Overview 0 328. GMW3420 and clean, drinkable The vehicle must be on a level water. Anything else can cause surface when checking the coolant damage to the engine cooling level. system and the vehicle, which would not be covered by the vehicle warranty. 6.6L V8 (L8T) Engine Only Never dispose of engine coolant by Check to see if coolant is visible in putting it in the trash, or by pouring the coolant surge tank. If the coolant it on the ground, or into sewers, inside the coolant surge tank is streams, or bodies of water. Have boiling, wait until it cools down. The the coolant changed by an coolant level should be at or above authorized service center, familiar the indicated mark. If it is not, there with legal requirements regarding may be a leak in the cooling used coolant disposal. This will help system. protect the environment and your All Engines Except 6.6L V8 (L8T) If coolant is visible but the coolant health. Engine level is not at or above the indicated mark, see the following sections on how to add coolant to the coolant surge tank following. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Vehicle Care 345 Automatic Coolant Service Fill 6. Set the parking brake. How to Add Coolant to the Instructions (L3B Engine) 7. At the same time, press the Coolant Surge Tank for See 3.0L Duramax Diesel accelerator and the brake for Gasoline Engines Except L3B supplement for the diesel engine automatic transmission If the vehicle has a diesel engine, procedure. vehicles for two seconds, then see “Cooling System” in the release. If equipped, this feature assists in Duramax diesel supplement for the filling and removing air from the At the end of the cycle, check the proper coolant fill procedure. cooling system after service of coolant level in the surge tank and components or when coolant is add coolant if it is low. Turn off the { Warning added after being too low. vehicle, allow the Electronic Control Module (ECM) to go to sleep, about Spilling coolant on hot engine To activate the fill and air removal two minutes, and repeat Steps 3–7. parts can burn you. Coolant process: Listen for pump activation and contains ethylene glycol and it will 1. With a cold system, add movement of the control valves burn if the engine parts are hot coolant to the indicated mark while watching the level of the enough. on the surge tank. coolant in the surge tank. If the tank 2. Replace the cap on the empties, turn the ignition off, surge tank. carefully remove the surge tank cap, refill to the indicated mark, and { Warning 3. Connect the vehicle to a repeat Steps 3 6. The fill and air battery charger. – Plain water, or other liquids such removal process will run for 4. Set the ignition to Service or approximately 10 minutes. as alcohol, can boil before the Accessory Mode. See Ignition proper coolant mixture will. With Positions (Keyless Access) plain water or the wrong mixture, 0 205 or the engine could get too hot but Ignition Positions (Key Access) there would not be an overheat 0 207. (Continued) 5. Turn off the air conditioning. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
346 Vehicle Care 3. Fill the coolant surge tank with Warning (Continued) Caution (Continued) the proper mixture to the full cold mark. warning. The engine could catch cause system damage. If coolant fire and you or others could be is not visible in the surge tank, 4. With the coolant surge tank burned. contact your dealer. pressure cap off, start the engine and let it run until the engine coolant temperature If no coolant is visible in the surge gauge indicates approximately tank, add coolant. { Warning 90 °C (195 °F). By this time, the coolant level Steam and scalding liquids from a inside the coolant surge tank hot cooling system are under may be lower. If the level is pressure. Turning the pressure lower, add more of the proper cap, even a little, can cause them mixture to the coolant surge to come out at high speed and tank until the level reaches the you could be burned. Never turn indicated mark. the cap when the cooling system, 1. Remove the coolant surge tank 5. Replace the pressure cap including the pressure cap, is hot. pressure cap when the cooling system, including the coolant tightly. Wait for the cooling system and surge tank pressure cap and pressure cap to cool. 6. Verify coolant level after the upper radiator hose, is no engine is shut off and the longer hot. coolant is cold. If necessary, Turn the pressure cap slowly repeat coolant fill procedure Caution counterclockwise about one full Steps 1–6. turn. If a hiss is heard, wait for Failure to follow the specific that to stop. A hiss means coolant fill procedure could cause there is still some pressure left. the engine to overheat and could 2. Keep turning the pressure cap (Continued) slowly, and remove it. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Vehicle Care 347 There is a coolant temperature If the engine or transmission detects Caution gauge in the vehicle's instrument an impending hot fluid condition, cluster. See Engine Coolant then the transmission may force If the pressure cap is not tightly Temperature Gauge 0 131. upshifts to limit temperatures. installed, coolant loss and engine Downshifts may also be prevented damage may occur. Be sure the In addition, there are ENGINE OVERHEATED STOP ENGINE, in this instance. Normal operation cap is properly and tightly may continue unless the display secured. ENGINE OVERHEATED IDLE ENGINE, and ENGINE POWER IS indicates there is a hot condition REDUCED messages in the Driver and engine should be idled. Engine Overheating Information Center (DIC). If Steam is Coming from the If the vehicle has the Duramax If the decision is made not to lift the Engine Compartment diesel engine, see the Duramax hood when this warning appears, diesel supplement. get service help right away. See { Warning Roadside Assistance Program 0 462. Caution Steam and scalding liquids from a If the decision is made to lift the hot cooling system are under Do not run the engine if there is a hood, make sure the vehicle is pressure. Turning the pressure leak in the engine cooling system. parked on a level surface. cap, even a little, can cause them This can cause a loss of all to come out at high speed and 2.7L L4, 4.3L V6, 5.3L V8, and 6.2L you could be burned. Never turn coolant and can damage the V8 Engines system and vehicle. Have any the cap when the cooling system, leaks fixed right away. Check to see if the engine cooling including the pressure cap, is hot. fans are running. If the engine is Wait for the cooling system and overheating, the fans should be pressure cap to cool. The vehicle has several indicators running. If they are not, do not to warn of engine overheating. continue to run the engine and have the vehicle serviced. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
348 Vehicle Care If No Steam is Coming from If the ENGINE OVERHEATED If there is still no sign of steam and the Engine Compartment STOP ENGINE or the ENGINE the vehicle is equipped with an OVERHEATED IDLE ENGINE engine driven cooling fan, push The ENGINE OVERHEATED STOP message appears with no sign of down the accelerator until the ENGINE or the ENGINE steam, try this for a minute or so: engine speed is about twice as fast OVERHEATED IDLE ENGINE 1. Turn the air conditioning off. as normal idle speed for at least message, along with a low coolant five minutes while the vehicle is condition, can indicate a serious 2. Turn the heater on to the parked. If the warning is still there, problem. highest temperature and to the turn off the engine and get everyone The 2.7L L4 engine will shut down highest fan speed. Open the out of the vehicle until it cools down. windows as necessary. automatically if the ENGINE If there is no sign of steam, idle the OVERHEATED STOP ENGINE 3. When it is safe to do so, pull off engine for five minutes while message displays. the road, shift to P (Park) or parked. If the warning is still If there is an engine overheat N (Neutral) and let the displayed, turn off the engine until it warning, but no steam is seen or engine idle. cools down. heard, the problem may not be too If the temperature overheat gauge is serious. Sometimes the engine can no longer in the overheat zone or an Overheated Engine get a little too hot when the vehicle: overheat warning no longer Protection . Climbs a long hill on a hot day. displays, the vehicle can be driven. Continue to drive the vehicle slowly Operating Mode . Stops after high-speed driving. for about 10 minutes. Keep a safe If an overheated engine condition . Idles for long periods in traffic. vehicle distance from the vehicle in exists and the ENGINE POWER IS front. If the warning does not come REDUCED message displays, an . Tows a trailer; see Trailer Towing back on, continue to drive normally overheat protection mode which 0 288. and have the cooling system alternates firing groups of cylinders checked for proper fill and function. helps to prevent engine damage. In If the warning continues, pull over, this mode, a loss in power and stop, and park the vehicle engine performance will be noticed. right away. This operating mode allows the vehicle to be driven to a safe place Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Vehicle Care 349 in an emergency. Driving extended Engine Fan 6.6L V8 Engine (L8T) Only distances and/or towing a trailer in The vehicle has a clutched engine the overheat protection mode If the vehicle has the Duramax cooling fan. When the clutch is should be avoided. diesel engine, see the Duramax diesel supplement. engaged, the fan spins faster to If the engine or transmission detects provide more air to cool the engine. an impending hot fluid condition, All Engines Except 6.6L In most everyday driving conditions, then the transmission may force V8 Engine (L8T) the fan is spinning slower and the upshifts to limit temperatures. The vehicle has electric cooling clutch is not fully engaged. This Downshifts may also be prevented fan(s). The fans may be heard improves fuel economy and reduces in this instance. Normal operation spinning at low speed during most fan noise. Under heavy vehicle may continue unless the display everyday driving. The fans may turn loading, trailer towing, and/or high indicates there is a hot condition off if no cooling is required. Under outside temperatures, the fan speed and engine should be idled. heavy vehicle loading, trailer towing, increases as the clutch more fully high outside temperatures, engages, so an increase in fan Caution or operation of the air conditioning noise may be heard. This is normal system, the fans may change to and should not be mistaken as the After driving in the overheated high speed and an increase in fan transmission slipping or making engine protection operating noise may be heard. This is normal extra shifts. It is merely the cooling mode, the engine oil will be and indicates that the cooling system functioning properly. The fan severely degraded. Any repairs system is functioning properly. The will slow down when additional performed before the engine is fans will change to low speed when cooling is not required and the cool may cause engine damage. additional cooling is no longer clutch partially disengages. Allow the engine to cool before required. This fan noise may be heard when attempting any repair. Repair the The electric engine cooling fans starting the engine. It will go away cause of coolant loss, change the may run after the engine has been as the fan clutch partially oil, and reset the oil life system. turned off. This is normal and no disengages. See Engine Oil 0 335. service is required. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
350 Vehicle Care Power Steering Fluid How to Check Power Steering What to Use Fluid To check the power steering fluid: Caution 1. Set the ignition off and let the Use of the incorrect fluid may engine compartment damage the vehicle and the cool down. damages may not be covered by 2. Wipe the cap and the top of the the vehicle warranty. Always use The power steering fluid reservoir is reservoir clean. the correct fluid listed in in the engine compartment on the 3. Unscrew the cap and wipe the Recommended Fluids and 0 driver side of the vehicle. See dipstick with a clean rag. Lubricants 448. Engine Compartment Overview 0 328 for reservoir location. 4. Replace the cap and completely tighten it. To determine what kind of fluid to When to Check Power Steering use, see Recommended Fluids and 5. Remove the cap again and 0 Fluid Lubricants 448. Always use the look at the fluid level on the proper fluid. Failure to use the It is not necessary to regularly dipstick. proper fluid can cause leaks and check power steering fluid unless The level should be between the damage hoses and seals. there is a leak suspected in the ADD and FULL marks. If necessary, system or an unusual noise is add only enough fluid to bring the Washer Fluid heard. A fluid loss in this system level up to the hashed area between could indicate a problem. Have the the ADD and FULL marks. What to Use system inspected and repaired. To prevent contamination of brake When windshield washer fluid needs fluid, never check or fill the power to be added, be sure to read the steering reservoir with the brake manufacturer's instructions before master cylinder cover off. use. Use a fluid that has sufficient protection against freezing in an area where the temperature may fall below freezing. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Vehicle Care 351 Adding Washer Fluid Caution Caution (Continued) The vehicle has a low washer fluid message on the DIC that comes on . Do not use washer fluid that for fluid expansion if when the washer fluid is low. The contains any type of water freezing occurs, which could message is displayed for repellent coating. This can damage the tank if it is 15 seconds at the start of each cause the wiper blades to completely full. ignition cycle. When the WASHER chatter or skip. FLUID LOW ADD FLUID message . Do not use engine coolant displays, washer fluid will need to Brakes (antifreeze) in the be added to the windshield washer windshield washer. It can Disc brake pads have built-in wear fluid reservoir. damage the windshield indicators that make a high-pitched washer system and paint. warning sound when the brake pads are worn and new pads are needed. . Do not mix water with The sound can come and go or be ready-to-use washer fluid. heard all the time the vehicle is Water can cause the moving, except when applying the solution to freeze and brake pedal firmly. damage the washer fluid tank and other parts of the Open the cap with the washer washer system. { Warning symbol on it. Add washer fluid until the tank is full. See Engine . When using concentrated The brake wear warning sound Compartment Overview 0 328 for washer fluid, follow the means that soon the brakes will reservoir location. manufacturer instructions for not work well. That could lead to adding water. a crash. When the brake wear . Fill the washer fluid tank warning sound is heard, have the only three-quarters full when vehicle serviced. it is very cold. This allows (Continued) Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
352 Vehicle Care Replacing Brake System Parts How to Reset the Brake Pad Caution Always replace brake system parts Life System Continuing to drive with worn-out with new, approved replacement The system will automatically detect brake pads could result in costly parts. If this is not done, the brakes when significantly worn brake pads brake repair. may not work properly. The braking are replaced. When the ignition is performance expected can change turned on after new pads and wear in many other ways if the wrong sensors are installed, a message Some driving conditions or climates replacement brake parts are will display. Follow the prompts to can cause a brake squeal when the installed or parts are improperly reset the system. brakes are first applied or lightly installed. applied. This does not mean The brake pad life system can also something is wrong with the brakes. Brake Pad Life System be manually reset: Properly torqued wheel nuts are 1. Display Brake Pad Life on the necessary to help prevent brake When to Change Brake Pads DIC. See Driver Information pulsation. When tires are rotated, Center (DIC) (Base Level) This vehicle has a system that 0 inspect brake pads for wear and estimates the remaining life of the 145 or evenly tighten wheel nuts in the Driver Information Center (DIC) front and rear brake pads. Brake 0 proper sequence to torque pad life is displayed in the Driver (Midlevel and Uplevel) 146. specifications in Capacities and Information Center (DIC), along with 2. Press the thumbwheel or the Specifications 0 454. a percentage for each axle. The trip odometer reset stem if the Brake linings should always be system must be reset every time the vehicle does not have DIC replaced as complete axle sets. brake pads are changed. buttons. Select front or rear pads as appropriate. Brake Pedal Travel When the system has determined that the brake pads need to be 3. Select YES on the confirmation See your dealer if the brake pedal replaced, a message will display, message, or press the trip does not return to normal height, which may include mileage odometer reset stem on a base or if there is a rapid increase in remaining. level DIC. Repeat for pads on pedal travel. This could be a sign Brake pads should always be the other axle if they were also that brake service may be required. replaced as complete axle sets. replaced. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Vehicle Care 353 How to Disable the Brake Pad Brake Fluid . A fluid leak in the brake Life System hydraulic system. Have the brake hydraulic system fixed. The brake pad life system can be With a leak, the brakes will not turned off. This may be necessary if work well. aftermarket brake pads without wear sensors are installed. When the Always clean the brake fluid system is turned off, the front and reservoir cap and the area around rear brake pad life percentages will the cap before removing it. not display. However, the built-in The brake master cylinder reservoir Do not top off the brake fluid. wear indicators that make a is filled with GM approved DOT 4 Adding fluid does not correct a leak. high-pitched warning sound when (1500) or DOT 3 (2500/3500) brake If fluid is added when the linings are the brake pads are worn can still fluid as indicated on the reservoir worn, there will be too much fluid determine when the pads should be cap. See Engine Compartment when new brake linings are replaced. See Brakes 0 351. Overview 0 328 for the location of installed. Add or remove fluid, as To turn off the brake pad life system: the reservoir. necessary, only when work is done on the brake hydraulic system. 1. Display Brake Pad Life on the Checking Brake Fluid DIC. See Driver Information With the vehicle in P (Park) on a Center (DIC) (Base Level) level surface, the brake fluid level { Warning 0 145 or should be between the minimum If too much brake fluid is added, it Driver Information Center (DIC) and maximum marks on the brake (Midlevel and Uplevel) 0 146. can spill on the engine and burn, fluid reservoir. if the engine is hot enough. You 2. Select DISABLE. There are only two reasons why the or others could be burned, and To turn the brake pad life system brake fluid level in the reservoir may the vehicle could be damaged. back on, follow the above steps but go down: Add brake fluid only when work is select ENABLE in Step 2. . Normal brake lining wear. When done on the brake hydraulic new linings are installed, the system. fluid level goes back up. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
354 Vehicle Care When the brake fluid falls to a low Vehicles with the Stop/Start system level, the brake warning light comes Caution have an Absorbed Glass Mat (AGM) on. See Brake System Warning 12-volt battery. Installation of a Light 0 137. If brake fluid is spilled on the standard 12-volt battery will result in vehicle's painted surfaces, the reduced 12-volt battery life. When Brake fluid absorbs water over time paint finish can be damaged. which degrades the effectiveness of using a 12-volt battery charger on Immediately wash off any painted the 12-volt AGM battery, some the brake fluid. Replace brake fluid surface. at the specified intervals to prevent chargers have an AGM battery increased stopping distance. See setting on the charger. If available, Maintenance Schedule 0 437. use the AGM setting on the charger Battery - North America to limit charge voltage to 14.8 volts. What to Add The original equipment battery is Follow the charger manufacturer’s Use only GM approved DOT 3 or maintenance free. Do not remove instructions. DOT 4 brake fluid, as indicated on the cap and do not add fluid. the reservoir cap, from a clean, Refer to the replacement number { Warning sealed container. See shown on the original battery label Recommended Fluids and when a new battery is needed. See WARNING: Battery posts, Lubricants 0 448. Engine Compartment Overview terminals, and related 0 328 for battery location. accessories contain lead and lead compounds, chemicals known to { Warning Stop/Start System the State of California to cause The wrong or contaminated brake Vehicles equipped with a 2.7L L3B, cancer and birth defects or other fluid could result in damage to the 3.0L LM2, 5.3L L84 or 6.2L L87 are reproductive harm. Batteries also brake system. This could result in equipped with a Stop/Start system contain other chemicals known to the loss of braking leading to a to shut off the engine to help the State of California to cause possible injury. Always use the conserve fuel. See Stop/Start cancer. WASH HANDS AFTER 0 proper GM approved brake fluid. System 210. HANDLING. For more information go to www.P65Warnings.ca.gov/ passenger-vehicle. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Vehicle Care 355 See California Proposition Negative Battery Cable For vehicles equipped with the Stop/ 65 Warning 0 325 and the back Disconnection Start system: cover. Vehicle Storage { Warning Before disconnecting the negative { Warning battery cable, turn off all features, Batteries have acid that can burn turn the ignition off, and remove you and gas that can explode. the key, if equipped, from the You can be badly hurt if you are vehicle. If this is not done, you or not careful. See Jump Starting - others could be injured, and the North America 0 415 for tips on vehicle could be damaged. working around a battery without getting hurt. Caution 1. Loosen and remove the Infrequent Usage: Remove the negative battery cable nut (1) black, negative (−) cable from the If the battery is disconnected with at the battery sensor battery to keep the battery from the ignition on or the vehicle in connection. running down. Retained Accessory Power 2. Remove the negative battery (RAP), the OnStar back-up Extended Storage: Remove the cable (2) from the battery battery will be permanently black, negative (−) cable from the sensor stud. discharged and will need to be battery or use a battery trickle replaced. 3. Cover the negative battery charger. cable terminal, battery sensor stud, and negative battery post 1. Make sure the lamps, features, with a non-conductive material and accessories are turned off. to prevent any contact with the 2. Turn the ignition off and negative battery cable. remove the key, if equipped. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
356 Vehicle Care For vehicles not equipped with the Negative Battery Cable For vehicles equipped with the Stop/ Stop/Start system: Reconnection Start system: 1. Install the negative battery Caution cable to the battery sensor stud. When reconnecting the battery: 2. Install the negative battery . Use the original nut from the cable nut to the battery sensor vehicle to secure the stud and tighten. negative battery cable. Do 3. Turn the ignition on. not use a different nut. If you need a replacement For vehicles not equipped with the nut, see your dealer. Stop/Start system: . Tighten the nut with a hand 1. Install the negative battery tool. Do not use an impact cable clamp to the negative 1. Loosen the negative battery wrench or power tools to battery post. cable nut (1). tighten the nut. 2. Tighten the negative battery 2. Remove the negative battery The vehicle could be damaged if cable nut. cable clamp (2) from the these guidelines are not followed. 3. Turn the ignition on. negative battery post. 3. Cover the negative battery Four-Wheel Drive cable clamp, and negative Caution battery post with a Transfer Case non-conductive material to Do not use paints, lubricants, When to Check Lubricant prevent any contact with the or corrosion inhibitors on the nut negative battery cable. Refer to Maintenance Schedule that secures the negative battery 0 437 to determine when to check cable to the vehicle. This could the lubricant. damage the vehicle. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Vehicle Care 357 When to Change Lubricant Rear Axle Refer to Maintenance Schedule When to Check Lubricant 0 437 to determine how often to change the lubricant. It is not necessary to regularly check the rear axle fluid unless a What to Use leak is suspected or an unusual Refer to Recommended Fluids and noise is heard. A fluid loss could Lubricants 0 448 to determine what indicate a problem. Have it kind of lubricant to use. inspected and repaired. This service can be complex. See your dealer. Front Axle Do not directly power wash the transfer case and/or front/rear axle When to Check Lubricant 1. Fill Plug output seals. High pressure water 2. Drain Plug It is not necessary to regularly can overcome the seals and check the front axle fluid unless a contaminate the fluid. Contaminated To get an accurate reading, the leak is suspected or an unusual fluid will decrease the life of the vehicle should be on a level noise is heard. A fluid loss could transfer case and/or drive axles and surface. indicate a problem. Have it should be replaced. If the level is below the bottom of inspected and repaired. This service the fill plug (1) hole, located on the can be complex. See your dealer. Noise Control System transfer case, some lubricant will Do not directly power wash the need to be added. Add enough transfer case and/or front/rear axle NOISE EMISSIONS lubricant to raise the level to the output seals. High pressure water WARRANTY bottom of the fill plug (1) hole. Use can overcome the seals and General Motors LLC, warrants to the care not to overtighten the plug. contaminate the fluid. Contaminated first person who purchases this fluid will decrease the life of the vehicle for purposes other than transfer case and/or drive axles and resale and to each subsequent should be replaced. purchaser that this vehicle as Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
358 Vehicle Care manufactured by General Motors maintenance, repair, Fan and Drive: LLC, was designed, built and or replacement, of any device . Removal of fan clutch or equipped to conform at the time it or element of design rendering clutch inoperative. left General Motors LLC’s control incorporated into any new with all applicable U.S. EPA Noise vehicle for the purpose of noise . Removal of the fan shroud. Control Regulations. This warranty control prior to its sale or Air Intake: covers this vehicle as designed, delivery to the ultimate built and equipped by General purchaser or while it is in . Removal of air cleaner silencer. Motors LLC, and is not limited to use; or . Reversing air cleaner cover. any particular part, component or 2. the use of the vehicle after Exhaust: system of the vehicle manufactured such device or element of by General Motors LLC. Defects in design has been removed or . Removal of muffler, catalytic design, assembly or in any part, rendered inoperative by any converter, and/or resonator. component or system of the vehicle person. as manufactured by General Motors . Removal of exhaust pipes and LLC, which, at the time it left Among those acts presumed to exhaust pipe clamps. General Motors LLC’s control, constitute tampering are the acts caused noise emissions to exceed listed below. Starter Switch Check Federal standards, are covered by Insulation: this warranty for the life of the { vehicle. Removal of the noise shields or any Warning undercab insulation. When you are doing this TAMPERING WITH NOISE Engine: inspection, the vehicle could CONTROL SYSTEM move suddenly. If the vehicle PROHIBITED Removal or rendering engine speed moves, you or others could be governor, if so equipped, inoperative Federal law prohibits the following injured. so as to allow engine speed to acts or the causing thereof: exceed manufacturer specifications. 1. The removal or rendering Modification of the engine control inoperative by any person, system or calibration. other than for purposes of Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Vehicle Care 359 1. Before starting this check, be 1. Before starting this check, be The ignition key should come out sure there is enough room sure there is enough room only when the ignition is off. Contact around the vehicle. around the vehicle. It should be your dealer if service is required. 2. Apply both the parking brake parked on a level surface. and the regular brake. 2. Apply the parking brake. Be Park Brake and P (Park) Do not use the accelerator ready to apply the regular Mechanism Check pedal, and be ready to turn off brake immediately if the vehicle begins to move. the engine immediately if it { Warning starts. 3. With the engine off, turn the When you are doing this check, 3. Try to start the engine in each ignition on, but do not start the the vehicle could begin to move. gear. The vehicle should start engine. Without applying the You or others could be injured only in P (Park) or N (Neutral). regular brake, try to move the If the vehicle starts in any other shift lever out of P (Park) with and property could be damaged. position, contact your dealer for normal effort. If the shift lever Make sure there is room in front service. moves out of P (Park), contact of the vehicle in case it begins to your dealer for service. roll. Be ready to apply the regular Automatic Transmission brake at once should the vehicle Ignition Transmission begin to move. Shift Lock Control Lock Check Function Check If equipped with Key Access Park on a fairly steep hill, with the ignition, while parked, and with the vehicle facing downhill. Keeping { Warning parking brake set, try to turn the your foot on the regular brake, set ignition off in each shift lever the parking brake. When you are doing this position. The ignition should turn to inspection, the vehicle could . To check the parking brake's off only when the shift lever is in holding ability: With the engine move suddenly. If the vehicle P (Park). moves, you or others could be running and the transmission in injured. N (Neutral), slowly remove foot Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
360 Vehicle Care pressure from the regular brake pedal. Do this until the vehicle is Caution held by the parking brake only. Allowing the wiper arm to touch . To check the P (Park) the windshield when no wiper mechanism's holding ability: blade is installed could damage With the engine running, shift to the windshield. Any damage that P (Park). Then release the occurs would not be covered by parking brake followed by the the vehicle warranty. Do not allow regular brake. the wiper arm to touch the Contact your dealer if service is windshield. required. Wiper Blade Replacement Front Wiper Blade 2. Lift up on the latch in the Replacement middle of the wiper blade Windshield wiper blades should be where the wiper arm attaches. replaced periodically. See To replace the wiper blade: 3. With the latch open, pull the Maintenance Schedule 0 437. 1. Pull the wiper assembly away wiper blade down toward the from the windshield. Replacement blades come in windshield far enough to different types and are removed in release it from the J-hooked different ways. For proper type and end of the wiper arm. length, see Maintenance Replacement Parts 0 450. 4. Remove the wiper blade. 5. Reverse Steps 1–3 for wiper blade replacement. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Vehicle Care 361 Glass Replacement Gas Strut(s) Caution If the windshield or front side glass This vehicle is equipped with gas must be replaced, see your dealer strut(s) to provide assistance in Do not apply tape or hang any to determine the correct lifting and holding open the hood/ objects from gas struts. Also do replacement glass. trunk/liftgate system in full open not push down or pull on gas position. struts. This may cause damage to Windshield Replacement the vehicle. Driver Assistance Systems { Warning See Maintenance Schedule 0 437. If the windshield needs to be If the gas struts that hold open replaced and the vehicle is the hood, trunk, and/or liftgate fail, equipped with a front camera sensor you or others could be seriously for the Driver Assistance Systems, a injured. Take the vehicle to your GM replacement windshield is dealer for service immediately. recommended. The replacement Visually inspect the gas struts for windshield must be installed signs of wear, cracks, or other according to GM specifications for damage periodically. Check to proper alignment. If it is not, these make sure the hood/trunk/liftgate systems may not work properly, they is held open with enough force. may display messages, or they may If struts are failing to hold the not work at all. See your dealer for hood/trunk/liftgate, do not proper windshield replacement. operate. Have the vehicle serviced. Hood Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
362 Vehicle Care Headlamp Aiming Bulb Replacement For the proper type of replacement Front Headlamp Aiming bulbs, or any bulb changing Headlamp aim has been preset and procedure not listed in this section, should need no further adjustment. contact your dealer. If the vehicle is damaged in a crash, the headlamp aim may be affected. Caution If adjustment to the headlamps is Do not replace incandescent necessary, see your dealer. bulbs with aftermarket LED replacement bulbs. This can Trunk cause damage to the vehicle electrical system.
Halogen Bulbs
{ Warning Halogen bulbs have pressurized gas inside and can burst if you drop or scratch the bulb. You or others could be injured. Be sure to read and follow the instructions on the bulb package. Liftgate Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Vehicle Care 363 LED Lighting Midlevel Headlamp Assembly 5. Replace the bulb and reverse Steps 1–4 to reinstall. This vehicle has several LED lamps. For replacement of any LED lighting Midlevel and Uplevel assembly, contact your dealer. See your dealer for headlamp replacement. Headlamps, Front Turn Signal, Sidemarker, and Uplevel See your dealer for turn signal Parking Lamps replacement. Base Level Headlamp Turn Signal Lamp Assembly Replacement 1. Open the hood. 1. Turn Signal Lamps 2. Turn the bulb socket counterclockwise to remove it Headlamp Replacement from the headlamp assembly and pull it straight out. Base Level 3. Remove the bulb by pulling it 1. Open the hood. straight out of the bulb socket. 2. Remove the headlamp bulb 4. Replace the bulb and reverse cover. Steps 1–3 to reinstall. 3. Turn the bulb socket counterclockwise to remove it from the headlamp assembly. 1. Sidemarker lamp 2. Low-Beam Headlamp 4. Unplug the electrical connector from the bulb by releasing the 3. High-Beam Headlamp clip on the connector. 4. Turn Signal/Park Lamps Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
364 Vehicle Care Taillamps, Turn Signal, Uplevel Taillamp Assembly Stoplamps, and Back-Up Lamps Base Level Taillamp Assembly
2. Remove the two rear lamp 1500 shown 2500/3500 similar assembly screws. 3. Pull the rear lamp assembly 1. Back-Up Lamp outward and rearward away It is recommended to replace the from the box side to remove it grommets when replacing a bulb. from the vehicle. 1. Stoplamp/Taillamp/Turn See your dealer. Signal Lamp To replace one of these bulbs: 2. Back-Up Lamp 1. Open the tailgate. 3. Side Marker Lamp Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Vehicle Care 365 Center High-Mounted To replace one of these bulbs: Stoplamp (CHMSL) and Cargo Lamp This procedure is for the regular cab only. For crew cab and double cab see your dealer.
4. Turn the bulb socket counterclockwise. 5. Pull the bulb straight out from 1. Remove the two screws and lift the socket. off the lamp assembly. 6. Replace the bulb and reverse 2. Turn the bulb socket Steps 1–5 to reinstall. counterclockwise and pull it straight out. 3. Pull the bulb straight out from 1. Cargo Lamp Bulbs the socket. 2. Center High-Mounted Stoplamp (CHMSL) Bulb Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
366 Vehicle Care License Plate Lamp Electrical System Windshield Wipers To replace the bulb: If the wiper motor overheats due to heavy snow or ice, the windshield 1. Reach behind the rear bumper Electrical System Overload wipers will stop until the motor cools and locate the bulb. and will then restart. 2. Turn the bulb socket The vehicle has fuses to protect Although the circuit is protected counterclockwise and pull the against an electrical system from electrical overload, overload bulb straight out of the socket. overload. Fuses also protect power due to heavy snow or ice may devices in the vehicle. cause wiper linkage damage. Replace a bad fuse with a new one Always clear ice and heavy snow of the identical size and rating. from the windshield before using the If there is a problem on the road and windshield wipers. a fuse needs to be replaced, there If the overload is caused by an are some spare fuses and a fuse electrical problem and not snow or puller in the left instrument panel ice, be sure to get it fixed. fuse block. The same amperage fuse can also be borrowed. Choose Fuses and Circuit some feature of the vehicle that is not needed to use and replace it as Breakers soon as possible. The wiring circuits in the vehicle are protected from short circuits by a 3. Replace the bulb and reverse Headlamp Wiring combination of fuses and circuit Step 2 to reinstall. An electrical overload may cause breakers. This greatly reduces the the lamps to go on and off, or in chance of damage caused by some cases to remain off. Have the electrical problems. headlamp wiring checked right away if the lamps go on and off or remain off. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Vehicle Care 367 Engine Compartment Caution { Danger Fuse Block Fuses and circuit breakers are If the vehicle has a diesel engine, Spilling liquid on any electrical marked with their ampere rating. see the Duramax diesel component on the vehicle may Do not exceed the supplement. damage it. Always keep the specified amperage rating when covers on any electrical replacing fuses and circuit The engine compartment fuse block component. breakers. Use of an oversized is in the engine compartment, on the passenger side of the vehicle for fuse or circuit breaker can result 1500 and driver side of vehicle for A fuse puller is available in the left in a vehicle fire. You and others 2500/3500. instrument panel end cap. could be seriously injured or killed. The vehicle may not be equipped with all of the fuses, relays, and features shown. To check a fuse, look at the silver-colored band inside the fuse. If the band is broken or melted, replace the fuse. Be sure to replace a bad fuse with a new one of the identical size and rating. Fuses of the same amperage can be temporarily borrowed from another fuse location, if a fuse goes out. Replace the fuse as soon as possible. Lift the cover to access the fuse block. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
368 Vehicle Care
Fuses Usage 6 TIM 7 – 8 Fog lamp 9 VKM 10 – 11 Police upfitter 12 – 13 Washer front 14 Washer rear 15 MSB driver 16 – 17 IECL 1 19 DC/AC inverter 20 IECR 2 (LD) / EBCM2 (HD) 21 MSB pass 22 IECL 2 Fuses Usage 24 EBCM 1 Fuses Usage 3 Headlamp left 25 REC 1 High-beam left 4 Headlamp right 26 – 2 High-beam right Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
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Fuses Usage Fuses Usage Fuses Usage 27 Horn 47 Transmission 61 VES control module 28 – 62 Integrated chassis ignition control 29 – 48 – module/CVS 30 – 49 Transmission 63 Trailer battery 31 – control module 65 Auxiliary 32 Rear window 50 A/C clutch underhood defogger 51 Transfer case electrical center 33 Heated mirror control module 66 Cooling fan 34 Parking lamp left 52 Front wiper motor left 37 Euro trailer 53 Center 67 Active fuel management 2 38 TIM high-mounted stop lamp 68 – 39 – 54 Trailer 69 Starter Pinion (LD) 40 Misc ignition reverse lamp / Starter Motor 41 Trailer 55 Trailer (HD Gas) parking lamp back-up lamp 71 Cooling fan 42 Park lamp right 56 SADS 72 Cooling fan right 44 – 57 TTPM 73 Trailer stop/turn 45 Second fuel pump 58 Starter motor (LD & lamp left 46 Engine control HD DSL) 74 TIM module ignition 60 Active fuel 75 DEFC management 1 76 Electric RNG BDS Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
370 Vehicle Care
Fuses Usage Relays Usage Instrument Panel Fuse 78 Engine control 5 Headlamp Block (Left) module 18 DC/AC inverter 79 Auxiliary battery 23 Rear window 80 Cabin defogger cooling pump 35 Parking lamp 81 Trailer stop/turn 36 Run/Crank lamp right 43 Second fuel pump 82 TIM 59 A/C clutch 83 FTZM 64 Starter Motor (LD & 84 Trailer brake HD DSL) / Cool 85 ENG Fan Clutch (HD Gas) 86 Engine control The left instrument panel fuse block module 70 Starter Pinion (LD) access door is on the driver side 87 Injector B even / Starter Motor edge of the instrument panel. (HD Gas) 88 O2 B sensor The vehicle may not be equipped 77 Powertrain with all of the fuses, relays, and 89 O2 A sensor features shown. 90 Injector A odd Pull off the cover to access the fuse 91 Engine control block. A fuse puller is available in module throttle the left instrument panel end cap. control 92 Cool fan clutch Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Vehicle Care 371
Fuses Usage Fuses Usage F1 Rear heated seats F17 MFEG left/right F18 – F3 Euro trailer F20 Endgate F4 – F22 Rear sliding window F5 Front Bolster F23 – F6 Heated and ventilated F24 – seats left/right F25 – F8 Rear seat entertainment/Theft F26 – deterrent F27 – F9 Passive entry/Passive start/Driver seat Circuit Usage module Breakers F10 – CB1 – F11 Sunshade F12 Passenger power seat Relays Usage F13 Export power take off/ K1 Rear sliding Special equipment window open option 1 K2 Rear sliding window close The vehicle may not be equipped F14 – with all of the fuses, relays, and K3 MFEG major 1 features shown. F15 – F16 AMP K4 MFEG minor 1 K5 MFEG minor 2 Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
372 Vehicle Care
Relays Usage K6 MFEG major 2 K7 Anti-theft K8 – Instrument Panel Fuse Block (Right)
1. Push the tab at the top of fuse block down. 2. Pull the top of the fuse block outward. 3. Reverse Steps 1–2 to reinstall.
The right instrument panel fuse block access door is on the passenger side edge of the To access the back of the fuse instrument panel. block: Pull off the cover to access the front of the fuse block. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Vehicle Care 373
The vehicle may not be equipped Fuses Usage with all of the fuses, relays, and features shown. F19 DLIS Fuses Usage F20 Ventilated seats F1 Right doors F21 NOT R/C F2 Left doors F22 Heated steering wheel F3 Universal remote F23 MISC R/C system F24 Instrument panel F4 – cluster ignition/ Overhead F5 – F25 Heating, ventilation, F6 Front blower and air conditioning F8 Lumbar switch ignition/Heating, F10 Body control ventilation, and air module 6/Body control conditioning auxiliary module 7 F26 USB ports/Special F11 Seat/CLM equipment option retained accessory F12 Body control power module 3/Body control module 5 F27 Accessory power outlet/retained F14 Mirrors/Windows Back accessory power module F28 Accessory power F17 Steering wheel outlet/Battery controls F18 VPM/OBS DET Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
374 Vehicle Care
Fuses Usage Fuses Usage Relays Usage F30 Sensing and F49 Body control module 1 K1 Run/Crank diagnostic module/ F50 – K2 Retained accessory Parking brake F51 Battery 1 power/Accessory 1 F31 Body control module 4 F52 Battery 2 K4 Retained accessory F32 Special equipment power/Accessory 2 option/Data link F53 – K5 – connection F54 Sunroof F33 Body control module 8 F55 Driver power seat F34 Cargo lamp F56 DC DC TRANS 1 F40 CGM F57 DC DC TRANS 2 F41 Infotainment 1 F58 Infotainment 2 F42 TCP F43 – Circuit Usage Breakers F44 AVM 1 Accessory power F45 Body control module 2 outlet 2 F46 Heating, ventilation, 2 Accessory power and air conditioning/ outlet 1/Cigarette Battery 1 Lighter F47 Instrument panel 3 Accessory power cluster/Battery outlet 3 F48 Transmission control 4 Accessory power module outlet 4 Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Vehicle Care 375
Wheels and Tires Warning (Continued) Warning (Continued) Tires . Underinflated tires pose . Replace any tires that Every new GM vehicle has the same danger as have been damaged by high-quality tires made by a overloaded tires. The impacts with potholes, leading tire manufacturer. See resulting crash could curbs, etc. the warranty manual for cause serious injury. . Improperly repaired tires information regarding the tire Check all tires frequently can cause a crash. Only warranty and where to get to maintain the the dealer or an service. For additional recommended pressure. authorized tire service information refer to the tire Tire pressure should be center should repair, manufacturer. checked when the tires replace, dismount, and are cold. mount the tires. { Warning . Overinflated tires are . Do not spin the tires in more likely to be cut, . Poorly maintained and excess of 56 km/h punctured, or broken by (35 mph) on slippery improperly used tires are a sudden impact — such dangerous. surfaces such as snow, as when hitting a pothole. mud, ice, etc. Excessive . Overloading the tires can Keep tires at the spinning may cause the cause overheating as a recommended pressure. tires to explode. result of too much . Worn or old tires can flexing. There could be a cause a crash. If the All-Season Tires blowout and a serious tread is badly worn, crash. See Vehicle Load replace them. This vehicle may come with 0 all-season tires. These tires are Limits 197. (Continued) (Continued) designed to provide good overall performance on most road surfaces Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
376 Vehicle Care and weather conditions. Original for details regarding winter tire Low-Profile Tires equipment tires designed to GM's availability and proper tire selection. specific tire performance criteria Also, see Buying New Tires 0 395. If the vehicle has 275/60R20 or 275/50R22 size tires, they are have a TPC specification code With winter tires, there may be molded onto the sidewall. Original decreased dry road traction, classified as low-profile tires. equipment all-season tires can be increased road noise, and shorter identified by the last two characters tread life. After changing to winter Caution of this TPC code, which will tires, be alert for changes in vehicle be “MS.” handling and braking. Low-profile tires are more susceptible to damage from road Consider installing winter tires on If using winter tires: the vehicle if frequent driving on hazards or curb impact than snow or ice-covered roads is . Use tires of the same brand and standard profile tires. Tire and/or expected. All-season tires provide tread type on all four wheel wheel assembly damage can adequate performance for most positions. occur when coming into contact winter driving conditions, but they . Use only radial ply tires of the with road hazards like potholes, may not offer the same level of same size, load range, and or sharp edged objects, or when traction or performance as winter speed rating as the original sliding into a curb. The warranty tires on snow or ice-covered roads. equipment tires. does not cover this type of See Winter Tires 0 376. Winter tires with the same speed damage. Keep tires set to the correct inflation pressure and Winter Tires rating as the original equipment tires may not be available for H, V, W, Y, when possible, avoid contact with This vehicle was not originally and ZR speed rated tires. If winter curbs, potholes, and other road equipped with winter tires. Winter tires with a lower speed rating are hazards. tires are designed for increased chosen, never exceed the tire's traction on snow and ice-covered maximum speed capability. roads. Consider installing winter tires on the vehicle if frequent driving on ice or snow covered roads is expected. See your dealer Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Vehicle Care 377 All-Terrain Tires code molded onto the sidewall. GM's TPC specifications meet or This vehicle may have all-terrain tires. These tires provide good exceed all federal safety performance on most road surfaces, guidelines. weather conditions, and for off-road (3) DOT (Department of 0 driving. See Off-Road Driving 188. Transportation) : The The tread pattern on these tires may Department of Transportation wear more unevenly than other (DOT) code indicates that the tires. Consider rotating the tires tire is in compliance with the more frequently than at 12 000 km U.S. Department of (7,500 mi) intervals if irregular wear Transportation Motor Vehicle is noted when the tires are Passenger (P-Metric)/Spare Tire inspected. See Tire Inspection Safety Standards. 0 392. (1) Tire Size : The tire size code DOT Tire Date of is a combination of letters and Manufacture : The last four Tire Sidewall Labeling numbers used to define a digits of the TIN indicate the tire particular tire's width, height, Useful information about a tire is manufactured date. The first two aspect ratio, construction type, molded into the sidewall. The digits represent the week and service description. See the examples show a typical (01-52) and the last two digits, Tire Size illustration later in this passenger and light truck tire “ ” the year. For example, the third section. sidewall. week of the year 2010 would (2) TPC Spec (Tire have a four-digit DOT date Performance Criteria of 0310. Specification) : Original (4) Tire Identification Number equipment tires designed to (TIN) : The letters and numbers GM's specific tire performance following the DOT code are the criteria have a TPC specification Tire Identification Number (TIN). Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
378 Vehicle Care The TIN shows the (7) Maximum Cold Inflation manufacturer and plant code, Load Limit : Maximum load that tire size, and date the tire was can be carried and the manufactured. The TIN is maximum pressure needed to molded onto both sides of the support that load. For tire, although only one side may information on recommended have the date of manufacture. tire pressure see Tire Pressure 0 383 and (5) Tire Ply Material : The type 0 of cord and number of plies in Vehicle Load Limits 197. the sidewall and under the tread. (8) Temporary Use Only : Only use a temporary spare tire until (6) Uniform Tire Quality Light Truck (LT-Metric) Tire Grading (UTQG) : Tire the road tire is repaired and manufacturers are required to replaced. This spare tire should (1) Tire Size : The tire size code grade tires based on three not be driven on over 112 km/h is a combination of letters and performance factors: treadwear, (70 mph), or 88 km/h (55 mph) numbers used to define a traction, and temperature when pulling a trailer, with the particular tire's width, height, proper inflation pressure. See aspect ratio, construction type, resistance. For more 0 information, see Uniform Tire Full-Size Spare Tire 414. and service description. See the Quality Grading 0 397. “Tire Size” illustration later in this section for more detail. (2) TPC Spec (Tire Performance Criteria Specification) : Original equipment tires designed to GM's specific tire performance criteria have a TPC specification Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Vehicle Care 379 code molded onto the sidewall. week (01-52) and the last two load when used as a single. For GM's TPC specifications meet or digits, the year. For example, the information on recommended exceed all federal safety third week of the year 2010 tire pressure see Tire Pressure guidelines. would have a four-digit DOT 0 383 and 0 (3) Dual Tire Maximum Load : date of 0310. Vehicle Load Limits 197. Maximum load that can be (5) Tire Identification Number carried and the maximum (TIN) : The letters and numbers Tire Designations pressure needed to support that following the DOT code are the Tire Size load when used in a dual Tire Identification Number (TIN). The examples show a typical configuration. For information on The TIN shows the passenger vehicle and light recommended tire pressure see manufacturer and plant code, truck tire size. Tire Pressure 0 383 and tire size, and date the tire was Vehicle Load Limits 0 197. manufactured. The TIN is (4) DOT (Department of molded onto both sides of the Transportation) : The tire, although only one side may Department of Transportation have the date of manufacture. (DOT) code indicates that the (6) Tire Ply Material : The type tire is in compliance with the of cord and number of plies in Passenger (P-Metric) Tire U.S. Department of the sidewall and under the tread. (1) Passenger (P-Metric) Tire : Transportation Motor Vehicle (7) Single Tire Maximum Safety Standards. The United States version of a Load : Maximum load that can metric tire sizing system. The DOT Tire Date of be carried and the maximum letter P as the first character in Manufacture : The last four pressure needed to support that the tire size means a passenger digits of the TIN indicate the vehicle tire engineered to tire manufactured date. The standards set by the U.S. Tire first two digits represent the and Rim Association. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
380 Vehicle Care (2) Tire Width : The three-digit the load carrying capacity a tire For example, if the tire size number indicates the tire section is certified to carry. The speed aspect ratio is 75, as shown in width in millimeters from rating is the maximum speed a item 3 of the light truck sidewall to sidewall. tire is certified to carry a load. (LT-Metric) tire illustration, it (3) Aspect Ratio : A two-digit would mean that the tire's number that indicates the tire sidewall is 75 percent as high as height-to-width measurements. it is wide. For example, if the tire size (4) Construction Code : A letter aspect ratio is 75, as shown in code is used to indicate the type item C of the tire illustration, it of ply construction in the tire. would mean that the tire's Light Truck (LT-Metric) Tire The letter R means radial ply sidewall is 75 percent as high as (1) Light Truck (LT-Metric) construction; the letter D means it is wide. Tire : The United States version diagonal or bias ply (4) Construction Code : A letter of a metric tire sizing system. construction. code is used to indicate the type The letters LT as the first two (5) Rim Diameter : Diameter of of ply construction in the tire. characters in the tire size mean the wheel in inches. a light truck tire engineered to The letter R means radial ply (6) Load Range : Load Range. construction; the letter D means standards set by the U.S. Tire diagonal or bias ply and Rim Association. (7) Service Description : The construction. (2) Tire Width : The three-digit service description indicates the number indicates the tire section load index and speed rating of a (5) Rim Diameter : Diameter of tire. If two numbers are given as the wheel in inches. width in millimeters from sidewall to sidewall. in the example, 120/116, then (6) Service Description : These this represents the load index for characters represent the load (3) Aspect Ratio : A two-digit single versus dual wheel usage index and speed rating of the number that indicates the tire tire. The load index represents height-to-width measurements. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Vehicle Care 381 (single/dual). The speed rating is Belt : A rubber coated layer of maximum capacity of fuel, oil, the maximum speed a tire is cords between the plies and the and coolant, but without certified to carry a load. tread. Cords may be made from passengers and cargo. steel or other reinforcing DOT Markings : A code molded Tire Terminology and materials. into the sidewall of a tire Definitions Bead : The tire bead contains signifying that the tire is in Air Pressure : The amount of steel wires wrapped by steel compliance with the U.S. air inside the tire pressing cords that hold the tire onto Department of Transportation outward on each square inch of the rim. (DOT) Motor Vehicle Safety the tire. Air pressure is Bias Ply Tire : A pneumatic tire Standards. The DOT code expressed in kPa (kilopascal) in which the plies are laid at includes the Tire Identification or psi (pounds per square inch). alternate angles less than Number (TIN), an alphanumeric designator which can also Accessory Weight : The 90 degrees to the centerline of the tread. identify the tire manufacturer, combined weight of optional production plant, brand, and accessories. Some examples of Cold Tire Pressure : The date of production. optional accessories are amount of air pressure in a tire, automatic transmission, power measured in kPa (kilopascal) GVWR : Gross Vehicle Weight windows, power seats, and air Rating. See Vehicle Load Limits or psi (pounds per square inch) 0 conditioning. before a tire has built up heat 197. Aspect Ratio : The relationship from driving. See Tire Pressure GAWR FRT : Gross Axle Weight of a tire's height to its width. 0 383. Rating for the front axle. See 0 Curb Weight : The weight of a Vehicle Load Limits 197. motor vehicle with standard and GAWR RR : Gross Axle Weight optional equipment including the Rating for the rear axle. See Vehicle Load Limits 0 197. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
382 Vehicle Care Intended Outboard Sidewall : Maximum Loaded Vehicle Passenger (P-Metric) Tire : A The side of an asymmetrical tire Weight : The sum of curb tire used on passenger cars and that must always face outward weight, accessory weight, some light duty trucks and when mounted on a vehicle. vehicle capacity weight, and multipurpose vehicles. Kilopascal (kPa) : The metric production options weight. Recommended Inflation unit for air pressure. Normal Occupant Weight : The Pressure : Vehicle Light Truck (LT-Metric) Tire : A number of occupants a vehicle manufacturer's recommended tire used on light duty trucks and is designed to seat multiplied by tire inflation pressure as shown 68 kg (150 lb). See Vehicle Load on the tire placard. See Tire some multipurpose passenger 0 0 vehicles. Limits 197. Pressure 383 and Vehicle Load Limits 0 197. Load Index : An assigned Occupant Distribution : number ranging from 1 to 279 Designated seating positions. Radial Ply Tire : A pneumatic that corresponds to the load Outward Facing Sidewall : The tire in which the ply cords that carrying capacity of a tire. side of an asymmetrical tire that extend to the beads are laid at has a particular side that faces 90 degrees to the centerline of Maximum Inflation Pressure : the tread. The maximum air pressure to outward when mounted on a which a cold tire can be inflated. vehicle. The side of the tire that Rim : A metal support for a tire The maximum air pressure is contains a whitewall, bears and upon which the tire beads molded onto the sidewall. white lettering, or bears are seated. manufacturer, brand, and/or Maximum Load Rating : The Sidewall : The portion of a tire model name molding that is between the tread and the bead. load rating for a tire at the higher or deeper than the same maximum permissible inflation moldings on the other sidewall pressure for that tire. of the tire. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Vehicle Care 383 Speed Rating : An government testing procedures. Tire Pressure alphanumeric code assigned to The ratings are molded into the a tire indicating the maximum sidewall of the tire. See Uniform Tires need the correct amount of speed at which a tire can Tire Quality Grading 0 397. air pressure to operate effectively. operate. Vehicle Capacity Weight : The Traction : The friction between number of designated seating { Warning the tire and the road surface. positions multiplied by The amount of grip provided. 68 kg (150 lb) plus the rated Neither tire underinflation nor cargo load. See Vehicle Load overinflation is good. Tread : The portion of a tire that 0 comes into contact with Limits 197. Underinflated tires, or tires the road. Vehicle Maximum Load on the that do not have enough air, can result in: Treadwear Indicators : Narrow Tire : Load on an individual tire bands, sometimes called wear due to curb weight, accessory . Tire overloading and bars, that show across the tread weight, occupant weight, and overheating, which could of a tire when only 1.6 mm cargo weight. lead to a blowout. (1/16 in) of tread remains. See Vehicle Placard : A label . Premature or When It Is Time for New Tires permanently attached to a irregular wear. 0 394. vehicle showing the vehicle . Poor handling. capacity weight and the original UTQGS (Uniform Tire Quality . Reduced fuel economy. Grading Standards) : A tire equipment tire size and information system that provides recommended inflation pressure. Overinflated tires, or tires that consumers with ratings for a See “Tire and Loading have too much air, can tire's traction, temperature, and Information Label” under Vehicle result in: Load Limits 0 197. treadwear. Ratings are . Unusual wear. determined by tire (Continued) manufacturers using Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
384 Vehicle Care load the vehicle with more matches the recommended Warning (Continued) weight than it was designed to pressure on the Tire and . Poor handling. carry. Loading Information label, no further adjustment is necessary. When to Check . Rough ride. If the inflation pressure is low, . Needless damage from Check the pressure of the tires add air until the recommended road hazards. once a month or more. pressure is reached. If the Do not forget the spare tire, inflation pressure is high, press on the metal stem in the center The Tire and Loading if the vehicle has one. See of the tire valve to release air. Information label on the vehicle Full-Size Spare Tire 0 414 for indicates the original equipment additional information. Re-check the tire pressure with tires and the correct cold tire How to Check the tire gauge. inflation pressures. The Use a good quality pocket-type Put the valve caps back on the recommended pressure is the valve stems to keep out dirt and minimum air pressure needed to gauge to check tire pressure. Proper tire inflation cannot be moisture and prevent leaks. Use support the vehicle's maximum only valve caps designed for the load carrying capacity. determined by looking at the tire. Check the tire inflation pressure vehicle by GM. TPMS sensors For additional information when the tires are cold, meaning could be damaged and would regarding how much weight the the vehicle has not been driven not be covered by the vehicle vehicle can carry, and an for at least three hours or no warranty. example of the Tire and Loading more than 1.6 km (1 mi). Information label, see Vehicle Load Limits 0 197. How the Remove the valve cap from the vehicle is loaded affects vehicle tire valve stem. Press the tire handling and ride comfort. Never gauge firmly onto the valve to get a pressure measurement. If the cold tire inflation pressure Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Vehicle Care 385 Tire Pressure for Tire Pressure Monitor Accordingly, when the low tire pressure telltale illuminates, you High-Speed Operation System should stop and check your tires as The Tire Pressure Monitor System soon as possible, and inflate them { Warning (TPMS) uses radio and sensor to the proper pressure. Driving on a technology to check tire pressure significantly under-inflated tire Driving at high speeds, 160 km/h levels. The TPMS sensors monitor causes the tire to overheat and can (100 mph) or higher, puts the air pressure in your tires and lead to tire failure. Under-inflation additional strain on tires. transmit tire pressure readings to a also reduces fuel efficiency and tire Sustained high-speed driving receiver located in the vehicle. tread life, and may affect the causes excessive heat buildup vehicle's handling and stopping Each tire, including the spare (if ability. and can cause sudden tire failure. provided), should be checked This could cause a crash, and monthly when cold and inflated to Please note that the TPMS is not a you or others could be killed. the inflation pressure recommended substitute for proper tire Some high-speed rated tires by the vehicle manufacturer on the maintenance, and it is the driver's require inflation pressure vehicle placard or tire inflation responsibility to maintain correct tire adjustment for high-speed pressure label. (If your vehicle has pressure, even if under-inflation has operation. When speed limits and tires of a different size than the size not reached the level to trigger road conditions allow the vehicle indicated on the vehicle placard or illumination of the TPMS low tire to be driven at high speeds, make tire inflation pressure label, you pressure telltale. sure the tires are rated for should determine the proper tire Your vehicle has also been high-speed operation, are in inflation pressure for those tires.) equipped with a TPMS malfunction excellent condition, and are set to As an added safety feature, your indicator to indicate when the the correct cold tire inflation vehicle has been equipped with a system is not operating properly. pressure for the vehicle load. tire pressure monitoring system The TPMS malfunction indicator is (TPMS) that illuminates a low tire combined with the low tire pressure pressure telltale when one or more telltale. When the system detects a of your tires is significantly malfunction, the telltale will flash for under-inflated. approximately one minute and then Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
386 Vehicle Care remain continuously illuminated. Tire Pressure Monitor shown on the Tire and Loading This sequence will continue upon Information label. See Vehicle Load subsequent vehicle start-ups as Operation Limits 0 197. long as the malfunction exists. This vehicle may have a Tire A message to check the pressure in When the malfunction indicator is Pressure Monitor System (TPMS). a specific tire displays in the Driver illuminated, the system may not be The TPMS is designed to warn the Information Center (DIC). The low able to detect or signal low tire driver when a low tire pressure tire pressure warning light and the pressure as intended. TPMS condition exists. TPMS sensors are DIC warning message come on at malfunctions may occur for a variety mounted onto each tire and wheel each ignition cycle until the tires are of reasons, including the installation assembly, excluding the spare tire inflated to the correct inflation of replacement or alternate tires or and wheel assembly. The TPMS pressure. If the vehicle has DIC wheels on the vehicle that prevent sensors monitor the air pressure in buttons, tire pressure levels can be the TPMS from functioning properly. the tires and transmit the tire viewed. For additional information Always check the TPMS malfunction pressure readings to a receiver and details about the DIC operation telltale after replacing one or more located in the vehicle. and displays, see Driver Information tires or wheels on your vehicle to Center (DIC) (Base Level) 0 145 or ensure that the replacement or Driver Information Center (DIC) alternate tires and wheels allow the (Midlevel and Uplevel) 0 146. TPMS to continue to function The low tire pressure warning light properly. may come on in cool weather when See Tire Pressure Monitor the vehicle is first started, and then Operation 0 386. turn off as the vehicle is driven. This When a low tire pressure condition could be an early indicator that the See Radio Frequency Statement is detected, the TPMS illuminates 0 468. air pressure is getting low and the low tire pressure warning light needs to be inflated to the proper located on the instrument cluster. pressure. If the warning light comes on, stop as soon as possible and inflate the A Tire and Loading Information label tires to the recommended pressure shows the size of the original equipment tires and the correct Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Vehicle Care 387 inflation pressure for the tires when TPMS Malfunction Light and . The TPMS sensor matching they are cold. See Vehicle Load Message process was not done or not Limits 0 197, for an example of the completed successfully after Tire and Loading Information label The TPMS will not function properly rotating the tires. The and its location. Also see Tire if one or more of the TPMS sensors malfunction light and the DIC Pressure 0 383. are missing or inoperable. When the message should go off after system detects a malfunction, the The TPMS can warn about a low successfully completing the low tire pressure warning light sensor matching process. See tire pressure condition but it does flashes for about one minute and not replace normal tire "TPMS Sensor Matching then stays on for the remainder of Process" later in this section. maintenance. See Tire Inspection the ignition cycle. A DIC warning 0 392, Tire Rotation 0 392 and message also displays. The . One or more TPMS sensors are Tires 0 375. malfunction light and DIC warning missing or damaged. The message come on at each ignition malfunction light and the DIC Caution cycle until the problem is corrected. message should go off when the Some of the conditions that can TPMS sensors are installed and Tire sealant materials are not all cause these to come on are: the sensor matching process is the same. A non-approved tire performed successfully. See . One of the road tires has been your dealer for service. sealant could damage the TPMS replaced with the spare tire. The sensors. TPMS sensor damage spare tire does not have a . Replacement tires or wheels do caused by using an incorrect tire TPMS sensor. The malfunction not match the original equipment sealant is not covered by the light and the DIC message tires or wheels. Tires and wheels vehicle warranty. Always use only should go off after the road tire other than those recommended the GM approved tire sealant is replaced and the sensor could prevent the TPMS from available through your dealer or matching process is performed functioning properly. See Buying included in the vehicle. successfully. See "TPMS Sensor New Tires 0 395. Matching Process" later in this section. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
388 Vehicle Care . Operating electronic devices or When the recommended the valve stem. When the being near facilities using radio pressure is reached, the horn recommended pressure is reached, wave frequencies similar to the sounds once and the turn the horn sounds once. TPMS could cause the TPMS signal lamp will stop flashing If the turn signal lamp does not flash sensors to malfunction. and briefly turn solid. within 15 seconds after starting to If the TPMS is not functioning Repeat these steps for all inflate the tire, the tire fill alert has properly, it cannot detect or signal a underinflated tires that have not been activated or is not working. low tire pressure condition. See illuminated the low tire pressure If the hazard warning flashers are your dealer for service if the TPMS warning light. on, the tire fill alert visual feedback malfunction light and DIC message will not work properly. come on and stay on. { Warning The TPMS will not activate the tire Tire Fill Alert (If Equipped) Overinflating a tire could cause fill alert properly under the following This feature provides visual and the tire to rupture and you or conditions: audible alerts outside the vehicle to others could be injured. Do not . There is interference from an help when inflating an underinflated exceed the maximum pressure external device or transmitter. tire to the recommended cold tire listed on the tire sidewall. See . The air pressure from the pressure. 0 Tire Sidewall Labeling 377 and inflation device is not sufficient When the low tire pressure warning Vehicle Load Limits 0 197. to inflate the tire. light comes on: . There is a malfunction in 1. Park the vehicle in a safe, level If the tire is overinflated by more the TPMS. place. than 35 kPa (5 psi), the horn will . There is a malfunction in the 2. Set the parking brake firmly. sound multiple times and the turn signal lamp will continue to flash for horn or turn signal lamps. 3. Place the vehicle in P (Park). several seconds after filling stops. . The identification code of the 4. Add air to the tire that is To release and correct the pressure, TPMS sensor is not registered to underinflated. The turn signal while the turn signal lamp is still the system. lamp will flash. flashing, briefly press the center of Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Vehicle Care 389 . The battery of the TPMS sensor purchase a relearn tool. A TPMS 4. If the vehicle has an uplevel is low. relearn tool can also be purchased. DIC, use the DIC controls on If the tire fill alert does not operate See Tire Pressure Monitor the right side of the steering due to TPMS interference, move the Sensor Activation Tool at wheel to scroll to the Tire vehicle about 1 m (3 ft) back or www.gmtoolsandequipment.com or Pressure screen under the DIC forward and try again. If the tire fill call 1-800-GM TOOLS info page. alert feature is not working, use a (1-800-468-6657). If the vehicle has a base level tire pressure gauge. There are two minutes to match the DIC, use the trip odometer first tire/wheel position, and reset stem to scroll to the Tire TPMS Sensor Matching five minutes overall to match all four Pressure screen. Process tire/wheel positions. If it takes 5. If the vehicle has an uplevel Each TPMS sensor has a unique longer, the matching process stops DIC, press and hold the identification code. The identification and must be restarted. thumbwheel located in the code needs to be matched to a new The TPMS sensor matching center of the DIC controls on tire/wheel position after rotating the process is: the right side of the steering vehicle’s tires or replacing one or wheel. more of the TPMS sensors. Also, 1. Set the parking brake. the TPMS sensor matching process 2. Turn the ignition on without If the vehicle has a base level should be performed after replacing starting the vehicle. DIC, press and hold the trip a spare tire with a road tire odometer reset stem for about 3. Uplevel DIC Only: Make sure containing the TPMS sensor. The five seconds. A message the Tire Pressure info page malfunction light and the DIC asking if the process should option is turned on. The info message should go off at the next begin should appear. Select pages on the DIC can be ignition cycle. The sensors are yes and press the trip turned on and off through the matched to the tire/wheel positions, odometer reset stem to confirm Options menu. See Driver using a TPMS relearn tool, in the the selection. Information Center (DIC) (Base following order: driver side front tire, Level) 0 145 or passenger side front tire, passenger Driver Information Center (DIC) side rear tire, and driver side rear. (Midlevel and Uplevel) 0 146. See your dealer for service or to Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
390 Vehicle Care The horn sounds twice to matching process is no longer signal the receiver is in relearn active. The TIRE LEARNING mode and the TIRE ACTIVE message on the DIC LEARNING ACTIVE message display screen goes off. displays on the DIC screen. 11. Turn the vehicle off. 6. Start with the driver side 12. Set all four tires to the front tire. recommended air pressure 7. Place the relearn tool against level as indicated on the Tire the tire sidewall, near the valve and Loading Information label. stem. Then press the button to activate the TPMS sensor. Trailer Tire Pressure A horn chirp confirms that the Monitoring Operation sensor identification code has If equipped, the Trailer Tire Contact your trailer service center or been matched to this tire and Pressure Monitoring System tire service center to have the wheel position. (TTPMS) is designed to monitor the pressure sensors installed inside the trailer tires. The technician 8. Proceed to the passenger side pressure of the trailer tires and warn the driver when a low pressure should insert the sensor stem front tire, and repeat the through the hole in the trailer wheel. procedure in Step 7. condition exists. TTPMS sensors for four tires are provided. The system When the sensor is correctly 9. Proceed to the passenger side can accommodate a trailer with up positioned, the nut on the sensor rear tire, and repeat the to six tires if additional sensors are stem should be tightened to 8 Y procedure in Step 7. purchased from the dealer. Also, the (6 lb ft). When mounting the trailer 10. Proceed to the driver side rear system can be paired with up to five tire onto the trailer wheel be careful tire, and repeat the procedure individual trailers. not to damage the sensor. in Step 7. The horn sounds two Prior to use, the vehicle must learn The Trailering App can be used to times to indicate the sensor the sensors by following the view the tire pressures after the identification code has been learning process. See Trailering App recommended trailer tire pressures matched to the driver side rear 0 306. have been entered. Refer to the tire, and the TPMS sensor Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Vehicle Care 391 trailer tire placard on the trailer or causes for high trailer tire successfully completing the the trailer tire sidewall for the temperature are underinflation, sensor learning process. See recommended tire pressure. overloading, or tire damage. "TTPMS Sensor Learning Process" under Trailering App The system is compatible with TTPMS Malfunction Message 0 trailer tires that have placard 306. pressure values from 103 - 689 kpa The TTPMS will not function . One or more TTPMS sensors (15 - 100 psi). The hole in the wheel properly if one or more of the trailer are missing or damaged. The for the tire stem must be 11.43 mm tire sensors are missing or DIC message should go off (0.453 in) in diameter. Use of the inoperable. If the system detects a when the TTPMS sensors are pressure sensors on a wheel with a malfunction, a DIC message installed and the sensor learning different stem hole size could result indicates that the system requires process is performed in loss of air from the tire. service. Some of the conditions that successfully. See "TTPMS can cause the service message to Sensor Learning Process" under If a low trailer tire pressure condition occur are: 0 is detected, the TTPMS displays a Trailering App 306. warning message on the DIC. If the . One of the trailer tires has been . Operating electronic devices or warning message is displayed, stop replaced with the spare tire being near facilities using radio as soon as possible and inflate the which does not have a learned wave frequencies similar to the tires to the recommended pressure TTPMS sensor. The DIC TTPMS could cause interference shown on the tire placard on the message should turn off after the to the TTPMS which could trailer. pressure sensor is installed in cause loss of signal reception the tire, and the learning process from the sensor. In addition, the TTPMS monitors the is performed successfully. See temperature of the trailer tires. If the "TTPMS Sensor Learning . If the system does not receive system detects a high temperature Process" under Trailering App the signal from an individual on one or more of the trailer tires, a 0 306. sensor, an error message may warning message will be displayed not occur until the vehicle has on the DIC. If this warning message . The TTPMS sensor learning been driver for a period of time. process was not done or not is displayed, stop as soon as If the TTPMS is not functioning possible, and inspect the completed successfully. The DIC message should go off after properly, it cannot detect or signal a overheated trailer tire. Common low tire condition. See your dealer Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
392 Vehicle Care for service if the DIC message . The tire has a puncture, cut, comes on and stays on when the or other damage that cannot trailer tire pressures have been be repaired well because of checked and determined to be the size or location of the correct. damage. Tire Inspection Tire Rotation We recommend that the tires, Tires should be rotated every including the spare tire, if the 12 000 km (7,500 mi). See vehicle has one, be inspected Maintenance Schedule 0 437. for signs of wear or damage at least once a month. Tires are rotated to achieve a more uniform wear for all tires. Use this rotation pattern when Replace the tire if: The first rotation is the most rotating the tires if the vehicle . The indicators at three or important. has single rear wheels. more places around the tire Anytime unusual wear is Dual Tire Rotation can be seen. noticed, rotate the tires as soon When the vehicle is new, . There is cord or fabric as possible, check for proper tire or whenever a wheel, wheel showing through the tire's inflation pressure, and check for bolt, or wheel nut is replaced or rubber. damaged tires or wheels. If the serviced, check the wheel nut . The tread or sidewall is unusual wear continues after the torque after 160, 1 600, and cracked, cut, or snagged rotation, check the wheel 10 000 km (100, 1,000, and deep enough to show cord or alignment. See When It Is Time 6,000 mi) of driving. For proper 0 fabric. for New Tires 394 and torque and wheel nut tightening Wheel Replacement 0 399. . The tire has a bump, bulge, or split. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Vehicle Care 393 information, see “Removing the See Tire Pressure 0 383, for to another position, however, Flat Tire and Installing the Spare information on proper tire they can be rotated from left to Tire” under Tire Changing 0 402 inflation. right to the same position. and “Wheel Nut Torque” under Capacities and Specifications 0 454 and “Removing the Flat Tire and Installing the Spare Tire” under Tire Changing 0 402. The outer tire on a dual wheel setup generally wears faster than the inner tire. Tires last longer and wear more evenly if they are rotated. See Tire Inspection 0 392 and Tire Rotation 0 392. Also see Maintenance Schedule 0 437. Use this rotation pattern when Use this rotation pattern when rotating the tires if the vehicle rotating the tires if the vehicle { Warning has dual rear wheels (except has polished forged aluminum polished forged aluminum dual rear wheels. The spare If the vehicle is operated with a wheels). wheel can be used in any tire that is underinflated, the tire position in the event of a flat tire, can overheat. An overheated tire Vehicles with polished forged aluminum dual wheels have and can be rotated with the rear can lose air suddenly or catch inner wheels. After the flat tire is fire. You or others could be three unique wheels; a front, a rear outer and a rear inner. repaired, if the spare is not on injured. Properly inflate all tires, one of the inner rear positions, it including the spare. These wheels cannot be rotated Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
394 Vehicle Care must be replaced by the correct Reset the Tire Pressure Monitor wheel in the front or rear outer { Warning System (TPMS), if the vehicle positions. Rust or dirt on a wheel, or on has one. See Tire Pressure 0 When installing dual wheels, the parts to which it is Monitor Operation 386. check that the vent holes in the fastened, can make wheel If the full-size tire is part of the inner and outer wheels on each nuts become loose after time. tire rotation, make sure the tire side are lined up. The wheel could come off and rotated into the spare position is Adjust the front and rear tires to cause a crash. When stored securely. Push, pull, and the recommended inflation changing a wheel, remove any then try to rotate or turn the tire. pressure on the Tire and rust or dirt from places where If it moves, use the wheel the wheel attaches to the wrench/hoist shaft to tighten the Loading Information label after 0 the tires have been rotated. See vehicle. In an emergency, a cable. See Tire Changing 402. Tire Pressure 0 383 and cloth or a paper towel can be Vehicle Load Limits 0 197. used; however, use a scraper When It Is Time for New or wire brush later to remove Tires Check that all wheel nuts are all rust or dirt. properly tightened. See “Wheel Factors, such as maintenance, Nut Torque under Capacities temperatures, driving speeds, ” Lightly coat the inner diameter of and Specifications 0 454, and vehicle loading, and road conditions the wheel hub opening with affect the wear rate of the tires. Removing the Flat Tire and “ wheel bearing grease after a Installing the Spare Tire under ” wheel change or tire rotation to Tire Changing 0 402. prevent corrosion or rust build-up. Do not get grease on the flat wheel mounting surface or on the wheel nuts or bolts. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Vehicle Care 395 takes place. GM recommends that at least a month, remove the tires or tires, including the spare if raise the vehicle to reduce the equipped, be replaced after six weight from the tires. years, regardless of tread wear. To identify the age of a tire, use the tire Buying New Tires manufacture date which is the last four digits of the DOT Tire GM has developed and matched Identification Number (TIN) which is specific tires for the vehicle. The molded into one side of the tire original equipment tires installed sidewall. The first two digits were designed to meet General represent the week (01-52) and the Motors Tire Performance Criteria last two digits, the year. For Specification (TPC Spec) example, the third week of the year system rating. When Treadwear indicators are one way to 2010 would have a four-digit DOT tell when it is time for new tires. date of 0310. replacement tires are needed, Treadwear indicators appear when GM strongly recommends the tires have only 1.6 mm (1/16 in) Vehicle Storage buying tires with the same TPC or less of tread remaining. Some Tires age when stored normally Spec rating. commercial truck tires may not have mounted on a parked vehicle. Park GM's exclusive TPC Spec treadwear indicators. See Tire a vehicle that will be stored for at Inspection 0 392 and system considers over a dozen 0 least a month in a cool, dry, clean critical specifications that impact Tire Rotation 392 for additional area away from direct sunlight to information. slow aging. This area should be free the overall performance of the The rubber in tires ages over time. of grease, gasoline, or other vehicle, including brake system This also applies to the spare tire, substances that can deteriorate performance, ride and handling, if the vehicle has one, even if it is rubber. traction control, and tire never used. Multiple factors Parking for an extended period can pressure monitoring including temperatures, loading cause flat spots on the tires that performance. GM's TPC Spec conditions, and inflation pressure may result in vibrations while number is molded onto the tire's maintenance affect how fast aging driving. When storing a vehicle for sidewall near the tire size. If the Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
396 Vehicle Care tires have an all-season tread design, the TPC Spec number { Warning Warning (Continued) will be followed by MS for mud Tires could explode during vehicle included a spare tire and snow. See Tire Sidewall improper service. Attempting and wheel assembly with a 0 Labeling 377 for additional to mount or dismount a tire similar overall diameter as the information. could cause injury or death. road tires and wheels, so it is GM recommends replacing worn Only your dealer or authorized all right to drive on it. The tires in complete sets of four (six tire service center should spare tire was developed for for dual rear wheels). Uniform mount or dismount the tires. use on this vehicle and will not tread depth on all tires will help affect vehicle handling. to maintain the performance of the vehicle. Braking and handling performance may be { Warning { Warning adversely affected if all the tires Mixing tires of different sizes, are not replaced at the same tread patterns, or types on the Using bias-ply tires on the time. If proper rotation and same axle may cause loss of vehicle may cause the wheel maintenance have been done, control of the vehicle, resulting rim flanges to develop cracks all four tires (six for dual rear in a crash or other vehicle after many miles of driving. wheels) should wear out at damage. Use the same size, A tire and/or wheel could fail about the same time. See Tire load range, and type of tires suddenly and cause a crash. Rotation 0 392 for information as the original tires. Use only radial-ply tires with on proper tire rotation. However, This vehicle may have a the wheels on the vehicle. if it is necessary to replace only different size spare than the one axle set of worn tires, place road tires originally installed Winter tires with the same speed the new tires on the rear axle on the vehicle. When new, the rating as the original equipment (two for single rear wheels, four tires may not be available for for dual rear wheels). (Continued) Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Vehicle Care 397 H, V, W, Y and ZR speed rated Different Size Tires and Warning (Continued) tires. Never exceed the winter Wheels tires’ maximum speed capability If wheels or tires are installed that developed for the vehicle, and when using winter tires with a have them properly installed by a lower speed rating. are a different size than the original equipment wheels and tires, vehicle GM certified technician. If the vehicle tires must be performance, including its braking, replaced with a tire that does not ride and handling characteristics, See Buying New Tires 0 395 and have a TPC Spec number, make stability, and resistance to rollover Accessories and Modifications sure they are the same size, may be affected. If the vehicle has 0 325. load range, speed rating, and electronic systems such as antilock brakes, rollover airbags, traction Uniform Tire Quality construction (radial) as the control, electronic stability control, original tires. or All-Wheel Drive, the performance Grading Vehicles that have a tire of these systems can also be The following information relates pressure monitoring system affected. to the system developed by the could give an inaccurate United States National Highway low-pressure warning if non-TPC { Warning Traffic Safety Administration Spec rated tires are installed. If different sized wheels are used, (NHTSA), which grades tires by See Tire Pressure Monitor treadwear, traction, and 0 there may not be an acceptable System 385. level of performance and safety if temperature performance. This The Tire and Loading tires not recommended for those applies only to vehicles sold in Information label indicates the wheels are selected. This the United States. The grades original equipment tires on the increases the chance of a crash are molded on the sidewalls of vehicle. See Vehicle Load Limits and serious injury. Only use GM most passenger car tires. The 0 197 for the label location and specific wheel and tire systems Uniform Tire Quality Grading more information about the Tire (Continued) (UTQG) system does not apply and Loading Information label. to deep tread, winter tires, Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
398 Vehicle Care compact spare tires, tires with Treadwear specified government test nominal rim diameters of The treadwear grade is a surfaces of asphalt and 10 to 12 inches (25 to 30 cm), comparative rating based on the concrete. A tire marked C may or to some limited-production wear rate of the tire when tested have poor traction performance. tires. under controlled conditions on a Warning: The traction grade While the tires available on specified government test assigned to this tire is based on General Motors passenger cars course. For example, a tire straight-ahead braking traction and light trucks may vary with graded 150 would wear one and tests, and does not include respect to these grades, they one-half (1½) times as well on acceleration, cornering, must also conform to federal the government course as a tire hydroplaning, or peak traction safety requirements and graded 100. The relative characteristics. additional General Motors Tire performance of tires depends Temperature Performance Criteria (TPC) upon the actual conditions of The temperature grades are A standards. their use, however, and may (the highest), B, and C, depart significantly from the Quality grades can be found representing the tire's resistance norm due to variations in driving where applicable on the tire to the generation of heat and its habits, service practices and sidewall between tread shoulder ability to dissipate heat when differences in road and maximum section width. For tested under controlled characteristics and climate. example: conditions on a specified indoor Treadwear 200 Traction AA Traction laboratory test wheel. Sustained Temperature A The traction grades, from high temperature can cause the highest to lowest, are AA, A, B, material of the tire to degenerate All Passenger Car Tires Must and reduce tire life, and Conform to Federal Safety and C. Those grades represent the tire's ability to stop on wet excessive temperature can lead Requirements In Addition To to sudden tire failure. The grade These Grades. pavement as measured under controlled conditions on C corresponds to a level of Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Vehicle Care 399 performance which all side or the other. Some slight pull to Replace wheels, wheel bolts, wheel passenger car tires must meet the left or right, depending on the nuts, or Tire Pressure Monitor under the Federal Motor Safety crown of the road and/or other road System (TPMS) sensors with new Standard No. 109. Grades B and surface variations such as troughs GM original equipment parts. A represent higher levels of or ruts, is normal. If the vehicle is vibrating when driving on a smooth performance on the laboratory road, the tires and wheels may need { Warning test wheel than the minimum to be rebalanced. See your dealer Using the wrong replacement required by law. Warning: The for proper diagnosis. wheels, wheel bolts, or wheel temperature grade for this tire is nuts can be dangerous. It could established for a tire that is Wheel Replacement affect the braking and handling of properly inflated and not Replace any wheel that is bent, the vehicle. Tires can lose air, overloaded. Excessive speed, cracked, or badly rusted or and cause loss of control, causing underinflation, or excessive corroded. If wheel nuts keep coming a crash. Always use the correct loading, either separately or in loose, the wheel, wheel bolts and wheel, wheel bolts, and wheel combination, can cause heat wheel nuts should be replaced. nuts for replacement. buildup and possible tire failure. If the wheel leaks air, replace it. Some aluminum wheels can be repaired. See your dealer if any of Wheel Alignment and Tire Caution Balance these conditions exist. Your dealer will know the kind of The wrong wheel can also cause The tires and wheels were aligned wheel that is needed. and balanced at the factory to problems with bearing life, brake provide the longest tire life and best Each new wheel should have the cooling, speedometer or overall performance. Adjustments to same load-carrying capacity, odometer calibration, headlamp wheel alignment and tire balancing diameter, width, offset and be aim, bumper height, vehicle are not necessary on a regular mounted the same way as the one it ground clearance, and tire or tire basis. Consider an alignment check replaces. chain clearance to the body and if there is unusual tire wear or the chassis. vehicle is significantly pulling to one Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
400 Vehicle Care Whenever a wheel, wheel bolt, Tire Chains or wheel nut is replaced on a dual Warning (Continued) wheel setup, check the wheel nut torque after 160,1 600, and { Warning manufacturer's instructions. To help avoid damage to the vehicle, 10 000 km (100,1,000, and If the vehicle has LT275/65R18, 6,000 mi) of driving. For proper drive slowly, readjust, or remove 275/60R20, LT275/65R20, torque, see “Wheel Nut Torque” the device if it is contacting the under Capacities and Specifications or 275/50R22 size tires, do not vehicle, and do not spin the 0 454. use tire chains. If the vehicle is a vehicle's wheels. 1500 Series with LT265/70R17 0 See If a Tire Goes Flat 401 for size tires, do not use tire chains. If you do find traction devices that more information. They can damage the vehicle will fit, install them on the rear tires. Used Replacement Wheels because there is not enough clearance. Tire chains used on a vehicle without the proper amount { Warning of clearance can cause damage Caution Replacing a wheel with a used to the brakes, suspension, one is dangerous. How it has or other vehicle parts. The area Use tire chains only where legal been used or how far it has been damaged by the tire chains could and only when necessary. Use driven may be unknown. It could cause you to lose control of the chains that are the proper size fail suddenly and cause a crash. vehicle, and you or others may be for the tires. If the vehicle has When replacing wheels, use a injured in a crash. 265/70R17 or 265/65R18 size new GM original equipment Use another type of traction tires, they may be installed on the wheel. device only if its manufacturer tires of the rear axle only. If the recommends it for use on the vehicle is a dual rear wheel model vehicle's tire size combination and has LT235/80R17 tires, and road conditions. Follow that chains may be installed on the tires of the rear axle only. If the (Continued) (Continued) Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Vehicle Care 401 leak out slowly. But if there ever is a Caution (Continued) blowout, here are a few tips about Warning (Continued) what to expect and what to do: vehicle has 255/70R17, underinflated or flat may cause a LT245/75R17, or LT275/70R18 If a front tire fails, the flat tire blowout and a serious crash. size tires, they may be installed creates a drag that pulls the vehicle Never attempt to re-inflate a tire on the tires of the front and rear toward that side. Take your foot off that has been driven on while axle. If the vehicle is a 2500 the accelerator pedal and grip the severely underinflated or flat. steering wheel firmly. Steer to Series with LT265/70R17 size Have your dealer or an authorized maintain lane position, and then tires, chains may be installed on gently brake to a stop, well off the tire service center repair or the tires of both the front and rear road, if possible. replace the flat tire as soon as axle. Tighten them as tightly as possible. possible with the ends securely A rear blowout, particularly on a fastened. Drive slowly and follow curve, acts much like a skid and the chain manufacturer's may require the same correction as used in a skid. Stop pressing the instructions. If you can hear the { Warning accelerator pedal and steer to chains contacting the vehicle, straighten the vehicle. It may be Lifting a vehicle and getting under stop and retighten them. If the very bumpy and noisy. Gently brake it to do maintenance or repairs is contact continues, slow down to a stop, well off the road, dangerous without the until it stops. Driving too fast or if possible. appropriate safety equipment and spinning the wheels with chains training. If a jack is provided with on will damage the vehicle. { Warning the vehicle, it is designed only for changing a flat tire. If it is used for If a Tire Goes Flat Driving on a flat tire will cause anything else, you or others could permanent damage to the tire. be badly injured or killed if the It is unusual for a tire to blowout Re-inflating a tire after it has been vehicle slips off the jack. If a jack while driving, especially if the tires driven on while severely is provided with the vehicle, only are maintained properly. If air goes (Continued) use it for changing a flat tire. out of a tire, it is much more likely to Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
402 Vehicle Care If a tire goes flat, avoid further tire 1. Wheel Block (If Equipped) and wheel damage by driving slowly Warning (Continued) 2. Flat Tire to a level place, well off the road, The following information explains if possible. Turn on the hazard 4. Turn off the engine and do how to use the jack and change warning flashers. See Hazard not restart while the vehicle a tire. Warning Flashers 0 166. is raised. 5. Do not allow passengers to remain in the vehicle. Tire Changing { Warning 6. Place wheel blocks, Removing the Spare Tire and Changing a tire can be if equipped, on both sides of Tools dangerous. The vehicle can slip the tire at the opposite off the jack and roll over or fall corner of the tire being causing injury or death. Find a changed. level place to change the tire. To help prevent the vehicle from When the vehicle has a flat tire (2), moving: use the following example as a 1. Set the parking brake firmly. guide to assist in the placement of 2. Put the shift lever in the wheel blocks (1), if equipped. P (Park). 3. For vehicles with four-wheel drive with an N (Neutral) transfer case position, be sure the transfer case is in a 1. Jack drive gear — not in N (Neutral). 2. Jack Knob 3. Tool Kit (Continued) 4. Wing Nut Retaining Tool Kit Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Vehicle Care 403 5. Wheel Blocks 1. Open the spare tire lock cover 6. Wing Nut Retaining Wheel on the bumper and use the Blocks ignition key to remove the spare tire lock (8). To remove The equipment is under the second the spare tire lock, insert the row seats, if equipped, or behind the ignition key, turn, and pull front row seats on regular cab straight out. models. 1. Turn the knob on the jack counterclockwise to lower the jack head to release the jack from its holder. 2. Turn the wing nut 1. Spare Tire (Valve Stem counterclockwise to remove the Pointed Down) wheel blocks and the wheel block retainer. 2. Tire/Wheel Retainer 3. Hoist Cable 3. Turn the wing nut used to 4. Hoist Assembly 2. Assemble the wheel wrench (7) retain the storage bag and 5. Hoist Shaft and the two jack handle tools counterclockwise to 6. Jack Handle Extensions extensions (6), as shown. remove it. 7. Wheel Wrench Use the jack handle extensions and 8. Spare Tire Lock (If the wheel wrench to remove the Equipped) underbody-mounted spare tire. 9. Hoist Shaft Access Hole 10. Hoist End of Extension Tool Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
404 Vehicle Care 4. Insert the hoist end (open end) (10) of the extension through the hole (9) in the rear bumper. Do not use the chiseled end of the wheel wrench. Be sure the hoist end of the extension (10) connects to the hoist shaft. The ribbed square 7. Tilt the tire toward the vehicle end of the extension is used to with some slack in the cable to lower the spare tire. access the tire/wheel retainer. Spare Tire Cable (If Equipped) 5. Turn the wheel wrench counterclockwise to lower the spare tire to the ground. 3. If the vehicle is equipped with a Continue to turn the wheel spare tire cable disconnect the wrench until the spare tire can cable from the attachment on be pulled out from under the the frame by unclipping it from vehicle. the frame attachment bracket. 6. Pull the spare tire out from under the vehicle. 1500 Models Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Vehicle Care 405
All Other Models
Tilt the retainer and pull it through the center of the wheel 9. If equipped with a spare tire 1. Jack along with the cable and cable remove the cable from 2. Wheel Blocks spring. the spare tire by passing the 3. Jack Handle clip through the looped end of 4. Jack Handle Extensions 8. Put the spare tire near the the cable. flat tire. 5. Wheel Wrench Removing the Flat Tire and The tools you will be using include Installing the Spare Tire the jack (1), the wheel blocks (2), Use the following pictures and the jack handle (3), the jack handle instructions to remove the flat tire extensions (4), and the wheel and raise the vehicle. wrench (5). 1. Do a safety check before proceeding. See If a Tire Goes Flat 0 401. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
406 Vehicle Care
If the wheel has a smooth center cap, concealing access to the wheel nuts, place the 2. If the vehicle has wheel nut chisel end of the wheel wrench 3. Use the wheel wrench and turn caps, loosen them by turning in the slot on the wheel, and it counterclockwise to loosen the wheel wrench gently pry it out. the wheel nuts. Do not remove counterclockwise. If the wheel’s center cap does the wheel nuts yet. If the vehicle has a center cap not conceal the wheel nuts, the center cap may remain during with wheel nut caps, the wheel { Warning nut caps are designed to stay wheel removal. If the removed with the center cap after they wheel is to be stowed in the To avoid personal injury and are loosened. Remove the hoist, the cap needs to be vehicle damage, disable the entire center cap. detached from the wheel. power assist steps before using a Access the wheel from the jack or placing an object under back side, and use a jack the vehicle. See Power Assist handle extension to push out Steps 0 32. the center cap. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Vehicle Care 407 4. If the flat tire is on the front of the vehicle, position the jack under the bracket attached to the vehicle's frame, behind the flat tire, as shown.
Front Position — 1500 Models Rear Position All Other Models
For all other models, position the jack under the rear axle between the spring anchor and Rear Position 1500 Models — the shock absorber bracket. If a snow plow has been added 5. If the flat tire is on the rear, to the front of the vehicle, lower position the jack under the rear the snow plow fully before axle about 5 cm (2 in) inboard raising the vehicle. of the shock absorber bracket. Make sure that the jack head is positioned so that the rear axle Front Position — All Other Models is resting securely between the grooves that are on the jack head. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
408 Vehicle Care
{ Warning Warning (Continued) Getting under a vehicle when it is cloth or a paper towel can be lifted on a jack is dangerous. used; however, use a scraper If the vehicle slips off the jack, or wire brush later to remove you could be badly injured or all rust or dirt. killed. Never get under a vehicle when it is supported only by a jack.
{ Warning 7. Remove all the wheel nuts and take off the flat tire. Raising the vehicle with the jack improperly positioned can { Warning damage the vehicle and even make the vehicle fall. To help Rust or dirt on a wheel, or on avoid personal injury and vehicle the parts to which it is damage, be sure to fit the jack lift fastened, can make wheel head into the proper location nuts become loose after time. before raising the vehicle. The wheel could come off and 8. Remove any rust or dirt from the wheel bolts, mounting cause a crash. When surfaces, and spare wheel. 6. Turn the wheel wrench changing a wheel, remove any clockwise to raise the vehicle. rust or dirt from places where 9. Install the spare tire. Raise the vehicle far enough the wheel attaches to the off the ground so there is vehicle. In an emergency, a enough room for the spare tire to fit under the wheel well. (Continued) Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Vehicle Care 409
{ Warning Warning (Continued) { Warning Never use oil or grease on bolts If any stud is damaged because Wheel nuts that are improperly or or nuts because the nuts might of a loose-running wheel, it could incorrectly tightened can cause come loose. The vehicle's wheel be that all of the studs are the wheels to become loose or could fall off, causing a crash. damaged. To be sure, replace all come off. The wheel nuts should studs on the wheel. If the stud be tightened with a torque wrench 10. Put the wheel nuts back on holes in a wheel have become to the proper torque specification with the rounded end of the larger, the wheel could collapse in after replacing. Follow the torque nuts toward the wheel. operation. Replace any wheel if specification supplied by the its stud holes have become larger aftermarket manufacturer when 11. Tighten each wheel nut by or distorted in any way. Inspect using accessory locking wheel hand. Then use the wheel hubs and hub piloted wheels for nuts. See Capacities and wrench to tighten the nuts until ‐ damage. Because of loose Specifications 0 454 for original the wheel is held against the hub. running wheels, piloting pad equipment wheel nut torque damage may occur and require specifications. 12. Turn the wheel wrench replacement of the entire hub, for counterclockwise to lower the proper centering of the wheels. vehicle. Lower the jack When replacing studs, hubs, completely. wheel nuts or wheels, be sure to Caution use GM original equipment parts. Improperly tightened wheel nuts { Warning can lead to brake pulsation and If wheel studs are damaged, they rotor damage. To avoid expensive can break. If all the studs on a brake repairs, evenly tighten the wheel broke, the wheel could wheel nuts in the proper come off and cause a crash. sequence and to the proper (Continued) (Continued) Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
410 Vehicle Care have a tire removed or serviced. Caution (Continued) See Capacities and Specifications Warning (Continued) 0 454. torque specification. See collision, loose equipment could Capacities and Specifications When reinstalling the regular wheel strike someone. Store all these in 0 454 for the wheel nut torque and tire, also reinstall either the the proper place. specification. center cap, or bolt-on hub cap, depending on what the vehicle is equipped with. For center caps, place the cap on the wheel and tap { Warning it into place until it seats flush with the wheel. The cap only goes on Failure to follow these tire storage one way. Be sure to line up the tab instructions carefully could result on the center cap with the in personal injury or property indentation on the wheel. For damage if the hoist cable fails or bolt-on hub caps, align the plastic if the tire comes loose. Make sure nut caps with the wheel nuts and the tire is stored securely before then tighten by hand. Then use the driving. wheel wrench to tighten. 13. Tighten the nuts firmly in a crisscross sequence, as Storing a Flat or Spare Tire shown, by turning the wheel and Tools Caution wrench clockwise. For vehicles with dual wheels, have { Warning Storing an aluminum wheel with a a technician check the wheel nut flat tire under your vehicle for an tightness of all wheels with a torque Storing a jack, a tire, or other extended period of time or with wrench after the first 160, 1 600 and equipment in the passenger the valve stem pointing up can 10 000 km (100, 1,000 and 6,000 mi). compartment of the vehicle could damage the wheel. Always stow Repeat this service whenever you cause injury. In a sudden stop or the wheel with the valve stem (Continued) (Continued) Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Vehicle Care 411 Store the tire under the rear of the Caution (Continued) vehicle in the spare tire carrier. pointing down and have the wheel/tire repaired as soon as possible.
Caution
The tire hoist can be damaged if there is no tension on the cable when using it. To have the 11. Spare Tire Cable (If Equipped) necessary tension, the spare or road tire and wheel assembly must be installed on the tire hoist 1. Spare Tire (Valve Stem to use it. Pointed Down) 2. Tire/Wheel Retainer 3. Hoist Cable 4. Hoist Assembly { Warning 5. Hoist Shaft An improperly stored spare tire 6. Jack Handle Extensions could come loose and cause a 7. Wheel Wrench crash. To avoid personal injury or 8. Spare Tire Lock (If property damage, always store Equipped) the spare tire when the vehicle is 9. Hoist Shaft Access Hole parked on a level surface. 10. Hoist End of Extension Tool Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
412 Vehicle Care 1. If equipped with a spare tire cable, reinstall the cable to the spare wheel by looping the cable around a wheel vent window then pass the clip end of the cable through the looped end. The excess cable wire should be on the valve stem side of the spare tire. 2. Put the tire on the ground at 4. Attach the wheel wrench (7) 5. Insert the hoist end (10) the rear of the vehicle with the and extensions (6) together, as through the hole (9) in the rear valve stem pointed down, and shown. bumper and onto the hoist to the rear. shaft. 3. Pull the cable and spring Caution Do not use the chiseled end of through the center of the the wheel wrench. Use of an air wrench or other wheel. Tilt the wheel retainer 6. Raise the tire part way upward. plate down and through the power tools with the hoist mechanism is not recommended Make sure the retainer is center wheel. seated in the wheel opening. and could damage the system. Make sure the retainer is fully Use only the tools supplied with seated across the underside of the hoist mechanism. the wheel. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Vehicle Care 413
7. If equipped with a spare tire 9. Make sure the tire is stored If equipped with a spare tire cable, orient the cable by securely. Push, pull, and then cable, reattach the clip to the rotating the spare tire so that try to turn the tire. If the tire frame attachment bracket. Note the cable is by the frame moves, use the wheel wrench that there may be slack in the attachment location. to tighten the cable. cable. 8. Raise the tire fully against the Repeat this tightness check underside of the vehicle by procedure when checking the turning the wheel wrench spare tire pressure according clockwise until you hear two to the scheduled maintenance clicks or feel it skip twice. You information or any time the cannot overtighten the cable. spare tire is handled due to service of other components. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
414 Vehicle Care If equipped with a temporary use full-size spare tire, it is indicated on the tire sidewall. See Tire Sidewall Labeling 0 377. This spare tire should not be driven on over 112 km/h (70 mph), or 88 km/h (55 mph) when pulling a trailer, at the proper inflation pressure. Repair and replace the road tire as soon as Return the jack and tools to their it is convenient, and stow the spare original location in the vehicle. See tire for future use. “Removing the Spare Tire and Correctly Stored Tools.” Caution Full-Size Spare Tire If the vehicle has four-wheel drive and a different size spare tire is If this vehicle came with a full-size installed, do not drive in spare tire, it was fully inflated when four-wheel drive until the flat tire new, however, it can lose air over is repaired and/or replaced. The time. Check the inflation pressure vehicle could be damaged and regularly. See Tire Pressure 0 383 and the repairs would not be covered Vehicle Load Limits 0 197. For by the warranty. Never use instructions on how to remove, four-wheel drive when a different install, or store a spare tire, see Tire size spare tire is installed on the Changing 0 402. vehicle. Incorrectly Stored 10. Reinstall the spare tire lock, if the vehicle has one. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Vehicle Care 415 The vehicle may have a different Jump Starting size spare tire than the road tires Warning (Continued) originally installed on the vehicle. This spare tire was developed for Jump Starting - North HANDLING. For more information use on this vehicle, so it is all right America go to www.P65Warnings.ca.gov/ to drive on it. If the vehicle has passenger-vehicle. For more information about the four-wheel drive and a different size vehicle battery, see Battery - North spare tire is installed, drive only in America 0 354. See California Proposition two-wheel drive. 65 Warning 0 325 and the back If the vehicle's battery (or batteries) After installing the spare tire on the cover. has run down, you may want to use vehicle, stop as soon as possible another vehicle and some jumper and check that the spare tire is cables to start your vehicle. Be sure { Warning correctly inflated. to use the following steps to do it Batteries can hurt you. They can Have the damaged or flat road tire safely. repaired or replaced and installed be dangerous because: back onto the vehicle as soon as . They contain acid that can possible so the spare tire will be { Warning burn you. available in case it is needed again. WARNING: Battery posts, . They contain gas that can Do not mix tires and wheels of terminals, and related explode or ignite. different sizes, because they will not accessories contain lead and lead . They contain enough fit. Keep your spare tire and its compounds, chemicals known to electricity to burn you. wheel together. If the vehicle has a the State of California to cause spare tire that does not match the cancer and birth defects or other If you do not follow these steps original road tires and wheels in size reproductive harm. Batteries also exactly, some or all of these and type, do not include the spare in contain other chemicals known to things can hurt you. the tire rotation. the State of California to cause cancer. WASH HANDS AFTER (Continued) Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
416 Vehicle Care 1. Good Battery Positive Caution Terminal 2. Good Battery Negative Ignoring these steps could result Terminal in costly damage to the vehicle 3. Discharged Battery Remote that would not be covered by the Negative Terminal vehicle warranty. Trying to start 4. Discharged Battery Remote the vehicle by pushing or pulling it Positive Terminal will not work, and it could damage the vehicle. The jump start positive post (1) and negative post (2) are on the battery of the vehicle providing the jump start. 6.6L V8 Engine (L8T) Only The jump start positive post (4) and the negative grounding point (3) for 1. Good Battery Positive the discharged battery are on the Terminal passenger side of the vehicle. 2. Good Battery Negative The positive jump start connection Terminal for the discharged battery is under a 3. Discharged Battery Remote cover. Slide the cover to expose the Positive Terminal terminal. 4. Discharged Battery Remote Negative Terminal The jump start positive post (1) and All Engines Except 6.6L negative post (2) are on the battery V8 Engine (L8T) of the vehicle providing the jump start. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Vehicle Care 417 The jump start positive post (3) and another vehicle to start your vehicle, be sure the transfer the negative grounding point (4) for diesel engine. If your vehicle case is in a drive gear, not in the discharged battery are on the has more than one battery, N (Neutral). passenger side of the vehicle. using the battery that is closer The positive jump start connection to the starter will reduce Caution for the discharged battery is under a electrical resistance. This is cover. Slide the cover to expose the located on the passenger side, If any accessories are left on or terminal. in the rear of the engine plugged in during the jump compartment. starting procedure, they could be 1. Check the other vehicle. damaged. The repairs would not It must have a 12-volt battery 3. Get the vehicles close enough be covered by the vehicle with a negative ground system. so the jumper cables can reach, but be sure the vehicles warranty. Whenever possible, turn are not touching each other. off or unplug all accessories on Caution If they are, it could cause an either vehicle when jump starting. unwanted ground connection. If the other vehicle does not have You would not be able to start a 12-volt system with a negative your vehicle, and the bad 4. Turn the ignition off on both ground, both vehicles can be grounding could damage the vehicles. Unplug unnecessary damaged. Only use a vehicle that electrical systems. accessories plugged into the has a 12-volt system with a accessory power outlets. Turn negative ground for jump starting. To avoid the possibility of the off the radio and all the lamps vehicles rolling, set the parking that are not needed. This will brake firmly on both vehicles avoid sparks and help save 2. If you have a vehicle with a involved in the jump start both batteries. And it could diesel engine with two procedure. Put the automatic save the radio! batteries, you should know transmission in P (Park) before before you begin that, setting the parking brake. If you 5. Open the hood on the other especially in cold weather, you have a four-wheel-drive vehicle and locate the may not be able to get enough positive (+) and negative (−) power from a single battery in terminal locations on that vehicle. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
418 Vehicle Care The positive (+) terminal is Before you connect the cables, under a red plastic cover at the Warning (Continued) here are some basic things you positive battery post. To should know. Positive (+) will uncover the positive (+) and some have been blinded. go to positive (+) or to a remote terminal, open the red plastic Use a flashlight if you need more positive (+) terminal if the cover. light. vehicle has one. Negative (−) For more information on the Battery fluid contains acid that will go to a heavy, unpainted location of the remote can burn you. Do not get it on metal engine part or to a positive (+) and remote you. If you accidentally get it in remote negative (−) terminal if negative (−) terminals, see your eyes or on your skin, flush the vehicle has one. Engine Compartment Overview the place with water and get Do not connect positive (+) to 0 328. medical help immediately. negative (−) or you will get a short that would damage the battery and maybe other parts { Warning too. And do not connect the An electric fan can start up even { Warning negative (−) cable to the when the engine is not running negative (−) terminal on the Fans or other moving engine and can injure you. Keep hands, dead battery because this can parts can injure you badly. Keep clothing, and tools away from any cause sparks. your hands away from moving underhood electric fan. 7. Connect one end of the red parts once the engine is running. positive (+) cable to the remote positive (+) terminal of the 6. Check that the jumper cables vehicle with the discharged { Warning do not have loose or missing battery. insulation. If they do, you could Using a match near a battery can 8. Do not let the other end touch get a shock. The vehicles metal. Connect it to the cause battery gas to explode. could be damaged too. People have been hurt doing this, positive (+) terminal of the (Continued) Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Vehicle Care 419 good battery. Use a remote Towing the Vehicle positive (+) terminal if the Caution vehicle has one. If the jumper cables are Caution 9. Connect one end of the black connected or removed in the negative (−) cable to the wrong order, electrical shorting Incorrectly towing a disabled negative (−) terminal of the may occur and damage the vehicle may cause damage. The good battery. Use a remote vehicle. The repairs would not be damage would not be covered by negative (−) terminal if the covered by the vehicle warranty. the vehicle warranty. Do not lash vehicle has one. Always connect and remove the or hook to suspension Do not let the other end touch jumper cables in the correct order, components. Use the proper anything until the next step. making sure that the cables do straps around the tires to secure 10. Connect the other end of the not touch each other or other the vehicle. Do not drag a locked negative (−) cable to the metal. wheel/tire. Use tire skates or remote negative (−) terminal to dollies under any locked wheel/ the discharged battery. tire while loading the vehicle. Do Jumper Cable Removal 11. Start the vehicle with the good not use a sling type lift to tow the Reverse the sequence exactly when battery and run the engine for a vehicle. This could damage the removing the jumper cables. while. vehicle. After starting the disabled vehicle 12. Try to start the vehicle that had and removing the jumper cables, the dead battery. If it will not allow it to idle for several minutes. start after a few tries, it Caution probably needs service. If the vehicle cannot be shifted into Neutral (N), do not use the tow eye to tow the vehicle. Vehicle damage may occur. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
420 Vehicle Care GM recommends a flatbed tow truck Recreational Vehicle to transport a disabled vehicle. Use ramps to help reduce approach Towing angles, if necessary. A towed Recreational vehicle towing means vehicle should have its drive wheels towing the vehicle behind another off the ground. Contact Roadside vehicle, such as a motor home. The Assistance or a professional towing two most common types of service if the disabled vehicle must recreational vehicle towing are be towed. dinghy and dolly towing. Dinghy towing is towing the vehicle with all Front Attachment Points four wheels on the ground. Dolly towing is towing the vehicle with two 2500/3500 wheels on the ground and two wheels on a dolly. The vehicle is equipped with specific attachment points to be Here are some important things to used to pull the vehicle onto a consider before recreational vehicle flatbed car carrier from a flat road towing: surface. Do not use these . Before towing the vehicle, attachment points to pull the vehicle become familiar with the local from snow, mud or sand. laws that apply to recreational vehicle towing. These laws may vary by region. 1500 . The towing capacity of the towing vehicle. Read the tow vehicle manufacturer's recommendations. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Vehicle Care 421 . How far the vehicle can be Dinghy Towing Two-wheel-drive vehicles and towed. Some vehicles have (Two-Wheel-Drive Vehicles and vehicles with a single-speed transfer restrictions on how far and how Vehicles with a Single-Speed case should not be towed with all long the vehicle can be towed. Transfer Case) four wheels on the ground. . Whether the vehicle has the Dinghy Towing (Vehicles with a proper towing equipment. See Two-Speed Transfer Case) your dealer or trailering professional for additional advice and equipment recommendations. . Whether the vehicle is ready to be towed. Just as preparing the vehicle for a long trip, make sure the vehicle is prepared to be towed. Follow the tow vehicle manufacturer’s instructions. Caution Caution If a vehicle with two-wheel drive Only dinghy tow four-wheel-drive Use of a shield mounted in front or a single-speed transfer case is vehicles with a two-speed transfer of the vehicle grille could restrict towed with all four wheels on the case that have an N (Neutral) and a airflow and cause damage to the ground, the drivetrain 4 n (Four-Wheel Drive Low) setting. transmission. The repairs would components could be damaged. not be covered by the vehicle The repairs would not be covered warranty. If using a shield, only by the vehicle warranty. use one that attaches to the towing vehicle. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
422 Vehicle Care 5. With the engine running, { Warning release the parking brake and Warning (Continued) verify that the transfer case is Shifting a four-wheel-drive in N (Neutral) by shifting the negative battery cable and cover vehicle's transfer case into transmission to D (Drive) and the negative battery post and N (Neutral) can allow the vehicle then to R (Reverse). There cable with a non-conductive to move even if the transmission should be no movement while material. If the battery is left is in P (Park). You or others could shifting the transmission. connected or the battery cable be injured. Set the parking brake contacts the post, the Electric 6. Shift the transmission to D and use wheel blocks before (Drive). Parking Brake may activate shifting the transfer case to during towing, which could cause N (Neutral). 7. If equipped with an ignition key, a crash. turn the ignition to ACC/ ACCESSORY. If equipped with To dinghy tow: Keyless Access, turn the 8. Disconnect the negative (–) 1. Position the vehicle being engine off. Disregard the Shift battery cable. See “Negative towed behind the tow vehicle, to P (Park) DIC message. See Battery Cable Disconnection” Ignition Positions (Keyless in Battery - North America facing forward and on a level 0 surface. Access) 0 205 or 354. Ignition Positions (Key Access) 9. Shift the transmission to 2. Securely attach the vehicle 0 207. being towed to the tow vehicle. P (Park). 3. Start the engine. { Warning Caution 4. Shift the transfer case to To avoid death, serious injury, N (Neutral). See “Shifting into If the steering column is locked, N (Neutral)” under Four-Wheel or property damage, before vehicle damage may occur. Drive 0 223. dinghy towing the vehicle, always disconnect and secure the 10. Move the steering wheel to (Continued) make sure the steering column is unlocked. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Vehicle Care 423 11. If the vehicle has an ignition five seconds until the green 9. Shift the transmission to key, keep it in the towed light comes on in the button. P (Park) and turn off the vehicle in ACC/ACCESSORY See Ignition Positions (Keyless ignition. 0 to prevent the steering column Access) 205 or 10. Release the parking brake and from locking. If the vehicle is Ignition Positions (Key Access) remove the wheel blocks. equipped with Keyless Access, 0 207. 11. Reset any lost presets. keep the RKE transmitter 4. Set the parking brake. See outside of the vehicle and Electric Parking Brake 0 229. The outside temperature manually lock the doors. display will default to 0 °C Access the vehicle by using 5. Disconnect from the tow (32 °F) but will reset with the key in the door lock. See vehicle. normal usage. 0 Door Locks 26. 6. Shift the transmission to Dolly Towing Disconnecting the Towed Vehicle N (Neutral). Before disconnecting from the tow 7. Shift the transfer case to 2 m vehicle: (Two-Wheel Drive High). When 1. Park on a level surface. Secure the shift to 2 m (Two-Wheel the vehicle with wheel blocks. Drive High) is complete, the light in the instrument cluster 2. Re-connect the negative (–) will stop flashing and stay lit. battery. See Battery - North See Four-Wheel-Drive Light America 0 354. 0 138. 3. Turn on the ignition with the 8. Start the engine. Check that engine off. For vehicles with a the vehicle is in 2 m (Two-Wheel key, turn the ignition to ON/ Drive High) by starting the RUN with the engine off. If the engine and shifting the vehicle is equipped with transmission to D (Drive) and Keyless Access, with your foot then to R (Reverse). There off the brake pedal, press and should be movement of the hold ENGINE START/STOP for vehicle while shifting. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
424 Vehicle Care
Appearance Care Caution Exterior Care Do not use petroleum-based, acidic, or abrasive cleaning Locks agents as they can damage the Locks are lubricated at the factory. vehicle's paint, metal, or plastic Use a de-icing agent only when parts. If damage occurs, it would absolutely necessary, and have the not be covered by the vehicle locks greased after using. See warranty. Approved cleaning Recommended Fluids and products can be obtained from Lubricants 0 448. your dealer. Follow all Washing the Vehicle manufacturer directions regarding Caution correct product usage, necessary To preserve the vehicle's finish, safety precautions, and Do not tow this vehicle with two wash it often and out of direct appropriate disposal of any wheels on the ground, or vehicle sunlight. vehicle care product. damage could occur. This damage would not be covered by { Warning the vehicle warranty. Do not power wash any part of Caution the vehicle’s interior, including the Dolly towing this vehicle is not vinyl floor covering. This could Avoid using high-pressure allowed with either the front or the damage safety and other systems washes closer than 30 cm (12 in) rear tires on the ground for in the vehicle, which would not be to the surface of the vehicle. Use two-wheel drive or four-wheel drive, covered by the vehicle warranty. of power washers exceeding regardless of transfer case. 8 274 kPa (1,200 psi) can result in damage or removal of paint and decals. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Vehicle Care 425 Automatic Car Wash must be turned off. Remove any Caution accessories that may be damaged Caution or interfere with the car wash Do not power wash any equipment. component under the hood that Some automatic car washes can See Power Assist Steps 0 32 for has this e symbol. cause damage to the vehicle, cleaning information. wheels and ground effects. This could cause damage that Rinse the vehicle well, before Automatic car washes are not would not be covered by the washing and after, to remove all recommended, due to lack of vehicle warranty. cleaning agents completely. If they clearance for the undercarriage are allowed to dry on the surface, and/or wide rear tires and wheels. Underhood Component they could stain. Power Wash Dry the finish with a soft, clean If power washing underhood chamois or an all-cotton towel to components, do not exceed these Caution avoid surface scratches and water limits: spotting. Automatic car washes can cause . Fluid pressures of 110 bar damage to the vehicle, wheels, Finish Care (1600 psi) ground effects, and convertible Application of aftermarket clearcoat . Fluid temperatures of 25°C top (if equipped). sealant/wax materials is not (77° F) Do not use automatic car washes recommended. If painted surfaces are damaged, see your dealer to . Nozzle must remain 30 cm due to lack of clearance for the have the damage assessed and (12 in) or farther from undercarriage, wide rear tires, components repaired. Foreign materials such as and wheels. calcium chloride and other salts, ice melting agents, road oil and tar, tree If using an automatic car wash, sap, bird droppings, chemicals from follow with the car wash industrial chimneys, etc., can instructions. The windshield wiper damage the vehicle's finish if they and rear window wiper, if equipped, remain on painted surfaces. Wash Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
426 Vehicle Care the vehicle as soon as possible. To keep the paint finish looking new, . Always dilute a concentrated If necessary, use non-abrasive keep the vehicle garaged or cleaner according to the cleaners that are marked safe for covered whenever possible. manufacturer’s instructions. painted surfaces to remove foreign . Do not use cleaners that are not matter. Protecting Exterior Bright Metal Moldings intended for automotive use. Occasional hand waxing or mild . Use a nonabrasive wax on the polishing should be done to remove Caution vehicle after washing to protect residue from the paint finish. See and extend the molding finish. your dealer for approved cleaning Failure to clean and protect the products. bright metal moldings can result Spray-In Bedliner Care Do not apply waxes or polishes to in a hazy white finish or pitting. A spray-in bedliner is a permanent uncoated plastic, vinyl, rubber, This damage would not be coating that bonds to the truck bed decals, simulated wood, or flat paint covered by the vehicle warranty. and cannot be removed. Promptly as damage can occur. rinse the bedliner surface following a chemical spill to avoid permanent The bright metal moldings on the damage. Caution vehicle are aluminum, chrome or stainless steel. To prevent damage Spray-in bedliners can fade from Machine compounding or always follow these cleaning oxidation, road dirt, heavy-duty aggressive polishing on a instructions: hauling, and hard water stains. basecoat/clearcoat paint finish Clean it periodically by washing off may damage it. Use only . Be sure the molding is cool to the loose dirt and using a mild non-abrasive waxes and polishes the touch before applying any detergent. To restore the original that are made for a basecoat/ cleaning solution. appearance, apply the bedliner clearcoat paint finish on the . Use only approved cleaning conditioner available through your vehicle. solutions for aluminum, chrome dealer. or stainless steel. Some cleaners are highly acidic or contain alkaline substances and can damage the moldings. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Vehicle Care 427 . Washer fluids and other cleaning Caution agents in higher concentrations Caution (Continued) than suggested by the Using silicone-based products manufacturer. non-uniform finish. Clean low may damage the bedliner, reduce gloss stripes with soap and the slip-resistant texture, and . Solvents, alcohols, fuels, water only. attract dirt. or other harsh cleaners. . Ice scrapers or other hard items. Air Intakes . Aftermarket appearance caps or Cleaning Exterior Lamps/ Clear debris from the air intakes, covers while the lamps are Lenses, Emblems, Decals and between the hood and windshield, illuminated, due to excessive Stripes when washing the vehicle. heat generated. Use only lukewarm or cold water, a Shutter System soft cloth, and a car washing soap Caution to clean exterior lamps, lenses, emblems, decals and stripes. Follow Failure to clean lamps properly instructions under "Washing the can cause damage to the lamp Vehicle" previously in this section. cover that would not be covered Lamp covers are made of plastic, by the vehicle warranty. and some have a UV protective coating. Do not clean or wipe them while they are dry. Caution Do not use any of the following on lamp covers: Using wax on low gloss black . Abrasive or caustic agents. finish stripes can increase the gloss level and create a (Continued) Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
428 Vehicle Care The vehicle may have a shutter require more frequent application. system designed to help increase Black marks from rubber material on Caution fuel economy. Keep the shutter painted surfaces can be removed by system clean for proper operation. rubbing with a clean cloth. See Chrome wheels and chrome Recommended Fluids and wheel trim may be damaged if the Windshield and Wiper Blades Lubricants 0 448. vehicle is not washed after driving Clean the outside of the windshield on roads that have been sprayed with glass cleaner. Tires with magnesium chloride or Use a stiff brush with tire cleaner to calcium chloride. These are used Clean rubber blades using a lint-free on roads for conditions such as cloth or paper towel soaked with clean the tires. dust and ice. Always wash the windshield washer fluid or a mild detergent. Wash the windshield Caution chrome with soap and water after thoroughly when cleaning the exposure. blades. Bugs, road grime, sap, and Using petroleum-based tire a buildup of vehicle wash/wax dressing products on the vehicle may damage the paint finish and/ treatments may cause wiper Caution streaking. or tires. When applying a tire dressing, always wipe off any Replace the wiper blades if they are To avoid surface damage on worn or damaged. Damage can be overspray from all painted wheels and wheel trim, do not caused by extreme dusty surfaces on the vehicle. use strong soaps, chemicals, conditions, sand, salt, heat, sun, abrasive polishes, cleaners, snow, and ice. Wheels and Wheel Trim or brushes. Use only GM approved cleaners. Do not drive Weatherstrips Use a soft, clean cloth with mild the vehicle through an automatic Apply weatherstrip lubricant on soap and water to clean the wheels. After rinsing thoroughly with clean car wash that uses silicon carbide weatherstrips to make them last tire/wheel cleaning brushes. longer, seal better, and not stick or water, dry with a soft, clean towel. (Continued) squeak. Lubricate weatherstrips A wax may then be applied. once a year. Hot, dry climates may Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Vehicle Care 429 2500/3500 Series vehicles, at least with a clean cloth will make them Caution (Continued) every engine oil change lubricate last longer, seal better, and not stick the upper and lower control arm ball or squeak. Damage could occur and the joints. Control arm ball joints on repairs would not be covered by 1500 series vehicles are Underbody Maintenance the vehicle warranty. maintenance-free. At least twice a year, spring and fall, 2500/3500 Series vehicles equipped use plain water to flush any Brake System with steering linkage, at least every corrosive materials from the underbody. Take care to thoroughly Visually inspect brake lines and engine oil change lubricate the tie rod ball joints, idler arm pivot shaft clean any areas where mud and hoses for proper hook-up, binding, other debris can collect. If equipped leaks, cracks, chafing, etc. Inspect bearings, idler arm socket, and pitman arm socket. with power assist steps, extend disc brake pads for wear and rotors them and then use a high pressure for surface condition. Inspect drum wash to clean all joints and gaps. brake linings/shoes for wear or Caution cracks. Inspect all other brake parts. Do not directly power wash the Lubrication of applicable transfer case and/or front/rear axle Steering, Suspension, and suspension points should not be output seals. High pressure water Chassis Components done unless the temperature is can overcome the seals and contaminate the fluid. Contaminated Visually inspect steering, −12 °C (10 °F) or higher, fluid will decrease the life of the suspension, and chassis or damage could result. transfer case and/or axles and components for damaged, loose, should be replaced. or missing parts or signs of wear at Body Component Lubrication least once a year. Sheet Metal Damage Lubricate all key lock cylinders, Inspect power steering for proper hood hinges, liftgate hinges, and the If the vehicle is damaged and attachment, connections, binding, steel fuel door hinge unless the requires sheet metal repair or cracks, chafing, etc. components are plastic. Applying replacement, make sure the body Visually check constant velocity joint silicone grease on weatherstrips repair shop applies anti-corrosion boots and axle seals for leaks. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
430 Vehicle Care material to parts repaired or Interior Care To prevent damage, do not clean replaced to restore corrosion the interior using the following protection. To prevent dirt particle abrasions, cleaners or techniques: regularly clean the vehicle's interior. Original manufacturer replacement Immediately remove any soils. . Never use a razor or any other parts will provide the corrosion Newspapers or dark garments can sharp object to remove soil from protection while maintaining the transfer color to the vehicle’s any interior surface. vehicle warranty. interior. . Never use a brush with stiff Finish Damage Use a soft bristle brush to remove bristles. Quickly repair minor chips and dust from knobs and crevices on the . Never rub any surface scratches with touch-up materials instrument cluster. Using a mild aggressively or with too much available from your dealer to avoid soap solution, immediately remove pressure. hand lotions, sunscreen, and insect corrosion. Larger areas of finish . Do not use laundry detergents or damage can be corrected in your repellent from all interior surfaces or permanent damage may result. dishwashing soaps with dealer's body and paint shop. degreasers. For liquid cleaners, Use cleaners specifically designed Chemical Paint Spotting use approximately 20 drops per for the surfaces being cleaned to 3.8 L (1 gal) of water. Airborne pollutants can fall upon prevent permanent damage. Apply A concentrated soap solution will and attack painted vehicle surfaces cleaners directly to the cleaning create streaks and attract dirt. causing blotchy, ring-shaped cloth. Do not spray cleaners on any Do not use solutions that contain discolorations, and small, irregular switches or controls. Remove strong or caustic soap. dark spots etched into the paint cleaners quickly. . Do not heavily saturate the surface. Refer to Finish Care “ ” Before using cleaners, read and upholstery when cleaning. previously in this section. follow all safety instructions on the label. While cleaning the interior, . Do not use solvents or cleaners open the doors and windows to get containing solvents. proper ventilation. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Vehicle Care 431 Interior Glass Coated Moldings 2. Remove excess moisture by gently wringing until water does To clean, use a terry cloth fabric Coated moldings should be cleaned. not drip from the cleaning cloth. dampened with water. Wipe droplets When lightly soiled, wipe with a . 3. Start on the outside edge of the left behind with a clean dry cloth. sponge or soft, lint-free cloth soil and gently rub toward the If necessary, use a commercial dampened with water. glass cleaner after cleaning with center. Fold the cleaning cloth plain water. . When heavily soiled, use warm to a clean area frequently to soapy water. prevent forcing the soil in to the fabric. Caution Fabric/Carpet/Suede 4. Continue gently rubbing the To prevent scratching, never use Start by vacuuming the surface soiled area until there is no abrasive cleaners on automotive using a soft brush attachment. If a longer any color transfer from glass. Abrasive cleaners or rotating vacuum brush attachment is the soil to the cleaning cloth. being used, only use it on the floor aggressive cleaning may damage 5. If the soil is not completely the rear window defogger. carpet. Before cleaning, gently remove as much of the soil as removed, use a mild soap possible: solution followed only by plain Cleaning the windshield with water water. . Gently blot liquids with a paper during the first three to six months towel. Continue blotting until no If the soil is not completely of ownership will reduce tendency more soil can be removed. removed, it may be necessary to to fog. use a commercial upholstery . For solid soils, remove as much Speaker Covers cleaner or spot lifter. Test a small as possible prior to vacuuming. hidden area for colorfastness before Vacuum around a speaker cover To clean: using a commercial upholstery gently, so that the speaker will not cleaner or spot lifter. If ring 1. Saturate a clean, lint-free be damaged. Clean spots with water formation occurs, clean the entire colorfast cloth with water. and mild soap. fabric or carpet. Microfiber cloth is recommended to prevent lint After cleaning use a paper towel to transfer to the fabric or carpet. blot excess moisture. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
432 Vehicle Care Cleaning High Gloss Surfaces Instrument Panel, Leather, and Vehicle Information and Vinyl, Other Plastic Surfaces, Caution (Continued) Radio Displays Low Gloss Paint Surfaces and the appearance and feel of Use a microfiber cloth on high gloss Natural Open Pore Wood leather or soft trim, and are not surfaces or vehicle displays. First, Surfaces recommended. use a soft bristle brush to remove Use a soft microfiber cloth dirt that can scratch the surface. dampened with water to remove Do not use cleaners that increase Then gently clean by rubbing with a dust and loose dirt. For a more gloss, especially on the instrument microfiber cloth. Never use window thorough cleaning, use a soft panel. Reflected glare can decrease cleaners or solvents. Periodically microfiber cloth dampened with a visibility through the windshield hand wash the microfiber cloth mild soap solution. under certain conditions. separately, using mild soap. Do not use bleach or fabric softener. Rinse Caution thoroughly and air dry before Caution next use. Soaking or saturating leather, Use of air fresheners may cause especially perforated leather, as permanent damage to plastics Caution well as other interior surfaces, and painted surfaces. If an air may cause permanent damage. Do not attach a device with a freshener comes in contact with Wipe excess moisture from these suction cup to the display. This any plastic or painted surface in surfaces after cleaning and allow may cause damage and would the vehicle, blot immediately and them to dry naturally. Never use not be covered by the vehicle clean with a soft cloth dampened heat, steam, or spot removers. Do warranty. with a mild soap solution. not use cleaners that contain Damage caused by air fresheners silicone or wax-based products. would not be covered by the Cleaners containing these vehicle warranty. solvents can permanently change (Continued) Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Vehicle Care 433 Care of Seat Belts . Use the floor mat with the Warning (Continued) correct side up. Do not turn Keep belts clean and dry. it over. and injury. Make sure the floor . Do not place anything on top of { Warning mat does not interfere with the pedals. the driver side floor mat. Do not bleach or dye seat belt . Use only a single floor mat on webbing. It may severely weaken Use the following guidelines for the driver side. the webbing. In a crash, they proper floor mat usage: . Do not place one floor mat on might not be able to provide top of another. adequate protection. Clean and . The original equipment floor rinse seat belt webbing only with mats were designed for your Removing and Replacing the mild soap and lukewarm water. vehicle. If the floor mats need Floor Mats Allow the webbing to dry. replacing, it is recommended that GM certified floor mats be Pull up on the rear of the driver side purchased. Non-GM floor mats floor mat to unlock each retainer Floor Mats may not fit properly and may and remove. interfere with the pedals. Always check that the floor mats do not { Warning interfere with the pedals. If a floor mat is the wrong size or . Do not use a floor mat if the is not properly installed, it can vehicle is not equipped with a interfere with the pedals. floor mat retainer on the driver Interference with the pedals can side floor. cause unintended acceleration and/or increased stopping distance which can cause a crash (Continued) Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
434 Vehicle Care Reinstall by lining up the floor mat retainer openings over the carpet retainers and snapping into position. Make sure the floor mat is properly secured in place. Verify the floor mat does not interfere with the pedals. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Service and Maintenance 435 General Information Your dealer recognizes the Service and importance of providing Maintenance This maintenance section applies to competitively priced maintenance vehicles with a gasoline engine. For and repair services. With trained diesel engine vehicles, see technicians, the dealer is the place General Information "Maintenance Schedule" in the for routine maintenance such as oil General Information ...... 435 Duramax diesel supplement. changes and tire rotations and Your vehicle is an important additional maintenance items like Maintenance Schedule investment. This section describes tires, brakes, batteries, and wiper Maintenance Schedule ...... 437 the required maintenance for the blades. Special Application Services vehicle. Follow this schedule to help Special Application protect against major repair Caution Services ...... 445 expenses resulting from neglect or inadequate maintenance. It may Damage caused by improper Additional Maintenance also help to maintain the value of maintenance can lead to costly and Care the vehicle if it is sold. It is the repairs and may not be covered Additional Maintenance responsibility of the owner to have by the vehicle warranty. and Care ...... 445 all required maintenance performed. Maintenance intervals, checks, Your dealer has trained technicians inspections, recommended fluids, Recommended Fluids, and lubricants are important to Lubricants, and Parts who can perform required maintenance using genuine keep the vehicle in good working Recommended Fluids and replacement parts. They have condition. Lubricants ...... 448 up-to-date tools and equipment for Maintenance Replacement Do not have chemical flushes that fast and accurate diagnostics. Many Parts ...... 450 are not approved by GM dealers have extended evening and performed on the vehicle. The Saturday hours, courtesy Maintenance Records use of flushes, solvents, cleaners, Maintenance Records ...... 452 transportation, and online scheduling to assist with service or lubricants that are not needs. (Continued) Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
436 Service and Maintenance . Are driven on reasonable road Caution (Continued) surfaces within legal driving { Warning limits. approved by GM could damage Performing maintenance work can the vehicle, requiring expensive . Use the recommended fuel. See be dangerous and can cause repairs that are not covered by Recommended Fuel (Except serious injury. Perform 0 the vehicle warranty. 6.2L V8 Engine) 276 or maintenance work only if the Recommended Fuel (6.2L required information, proper tools, V8 Engine) 0 277. The Tire Rotation and Required and equipment are available. Refer to the information in the Services are the responsibility of the If they are not, see your dealer to Maintenance Schedule Additional vehicle owner. It is recommended to have a trained technician do the Required Services - Normal chart. have your dealer perform these work. See Doing Your Own services every 12 000 km/7,500 mi. The Additional Required Services - Service Work 0 326. Proper vehicle maintenance helps to Severe are for vehicles that are: keep the vehicle in good working . Mainly driven in heavy city traffic condition, improves fuel economy, in hot weather and reduces vehicle emissions. . Mainly driven in hilly or Because of the way people use mountainous terrain vehicles, maintenance needs vary. There may need to be more . Frequently towing a trailer frequent checks and services. The . Used for high speed or Additional Required Services - competitive driving Normal are for vehicles that: . Used for taxi, police, or delivery . Carry passengers and cargo service within recommended limits on the Tire and Loading Information Refer to the information in the label. See Vehicle Load Limits Maintenance Schedule Additional 0 197. Required Services - Severe chart. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Service and Maintenance 437 Maintenance a year and the oil life system must of routine scheduled maintenance. be reset. Your trained dealer Inspect the passenger compartment Schedule technician can perform this work. air filter every 36 000 km/ If the engine oil life system is reset 22,500 miles or two years, Owner Checks and Services accidentally, service the vehicle whichever comes first. Replace if At Each Fuel Stop within 5 000 km/3,000 mi since the necessary. More frequent last service. Reset the oil life replacement may be needed if the . Check the engine oil level. See system when the oil is changed. vehicle is driven in areas with heavy Engine Oil 0 335. See Engine Oil Life System 0 337. traffic, areas with poor air quality, Once a Month or areas with high dust levels. Engine Air Filter Change Replacement may also be needed if . Check the tire inflation When the REPLACE AT NEXT OIL there is a reduction in air flow, pressures, including the spare. CHANGE message displays, the excessive window fogging, or odors. 0 See Tire Pressure 383. engine air filter should be replaced Power Take Off (PTO) and . Inspect the tires for wear. See at the next engine oil change. When Tire Inspection 0 392. the REPLACE ENGINE AIR FILTER Extended Idle Use SOON message displays, the . Check the windshield washer When the vehicle is used with the engine air filter should be replaced fluid level. See Washer Fluid PTO equipment or used in a way at the earliest convenience. Reset 0 350. that requires extended idle time, the engine air filter life system after one hour of use shall be deemed Engine Oil Change the engine air filter is replaced. See the same as 53 km (33 mi). See Engine Air Filter Life System 0 339. Driver Information Center (DIC) When the CHANGE ENGINE OIL (Base Level) 0 145 or SOON message displays, have the Passenger Compartment Air Driver Information Center (DIC) engine oil and filter changed within Filter (Midlevel and Uplevel) 0 146 for the next 1 000 km/600 mi. If driven hourmeter, if equipped. under the best conditions, the The passenger compartment air engine oil life system may not filter removes dust, pollen, and indicate the need for vehicle service other airborne irritants from outside for up to a year. The engine oil and air that is pulled into the vehicle. filter must be changed at least once The filter should be replaced as part Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
438 Service and Maintenance Air Conditioning Desiccant filter life system. See Engine Air fittings, lubricate the suspension (Replace Every Seven Years) Filter Life System 0 339. If the and steering components every vehicle is not equipped with the other oil change for normal The air conditioning system requires engine air filter life system, usage and every oil change for maintenance every seven years. inspect the engine air cleaner severe usage. This service requires replacement of filter. See Engine Air Cleaner/ . Inspect power steering for the desiccant to help the longevity Filter 0 340. and efficient operation of the air proper attachment, connections, conditioning system. This service . Check engine coolant level. See binding, leaks, cracks, can be complex. See your dealer. Cooling System 0 342. chafing, etc. Tire Rotation and Required . Check windshield washer fluid . Visually inspect drive shafts for level. See Washer Fluid 0 350. excessive wear, lubricant leaks Services Every 12 000 km/ or damage including: tube dents, 7,500 mi . Check tire inflation pressures, including the spare. See Tire cracks, constant velocity joint or Rotate the tires, if recommended for Pressure 0 383. universal joint looseness, the vehicle, and perform the cracked or missing boots, loose following services. See Tire . Inspect tire wear. See Tire or missing boot clamps, center 0 Rotation 0 392. Inspection 392. bearing excessive looseness, missing or loose fasteners. . Check engine oil level and oil . Visually check for fluid leaks. life percentage. If needed, . Inspect brake system. See . Check restraint system change engine oil and filter, and Exterior Care 0 424. components. See Safety System reset oil life system. See Engine Check 0 68. 0 . Visually inspect steering, Oil 335 and . Visually inspect fuel system for Engine Oil Life System 0 337. suspension, and chassis components for damage, damage or leaks. . If equipped with the engine air including cracks or tears in the . Visually inspect exhaust system filter life system, check the air rubber boots, loose or missing and nearby heat shields for filter life percentage. parts, or signs of wear at least loose or damaged parts. If necessary, replace the engine once a year. See Exterior Care air filter and reset the engine air 0 424. If equipped with grease . Lubricate body components. See Exterior Care 0 424. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Service and Maintenance 439 . Check starter switch. See Starter . Verify spare tire key lock Switch Check 0 358. operation and lubricate as needed. See Tire Changing . Check automatic transmission 0 shift lock control function. See 402. Automatic Transmission Shift . Visually inspect the spare tire to Lock Control Function Check ensure that it is tightly stowed 0 359. under the vehicle. Push, pull, . Check ignition transmission lock. and try to turn the tire. If the See Ignition Transmission Lock spare tire moves, tighten as Check 0 359. necessary. See Tire Changing 0 402. . Check parking brake and automatic transmission park mechanism. See Park Brake and P (Park) Mechanism Check 0 359. . Check accelerator pedal for damage, high effort, or binding. Replace if needed. . Visually inspect gas strut for signs of wear, cracks, or other damage. Check the hold open ability of the strut. If the hold open is low, service the gas strut. See Gas Strut(s) 0 361. . Inspect sunroof track and seal, if equipped. See Sunroof 0 48. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
440 Service and Maintenance Additional Required Services
Maintenance Schedule
Additional Required 12 000 km/7,500 mi 24 000 km/15,000 mi 36 000 km/22,500 mi 48 000 km/30,000 mi 60 000 km/37,500 mi 72 000 km/45,000 mi 84 000 km/52,500 mi 96 000 km/60,000 mi 108 000 km/67,500 mi 120 000 km/75,000 mi 132 000 km/82,500 mi 144 000 km/90,000 mi 156 000 km/97,500 mi 180 000 km/112,500 mi Services - Normal 168 000 km/105,000 mi 192 000 km/120,000 mi 204 000 km/127,500 mi 216 000 km/135,000 mi 228 000 km/142,500 mi 240 000 km/150,000 mi
Rotate tires and perform Required Services. Check engine oil level and oil life percentage. Change engine oil and filter, if needed. Check @@@@@@@@@@@@@@@@@@@@ engine air filter life percentage and status. Change engine air filter, if needed. Replace passenger compartment air filter. (1) @ @ @ @ @ @ If the vehicle is not equipped with the engine air filter life system, replace engine air cleaner @ @ @ filter. (2) Inspect evaporative control system. (3) @ @ @ Replace spark plugs. Inspect spark plug wires. @ (Except 2.7L L4 Turbo Engine) Replace spark plugs. Inspect spark plug wires. @ @ (2.7L L4 Turbo Engine Only) For GVW under 3 900 kg (8,600 lb), change @ transfer case fluid, if equipped with 4WD. (4) For GVW over 3 900 kg (8,600 lb), change @ @ @ transfer case fluid, if equipped with 4WD. (4) Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Service and Maintenance 441
Maintenance Schedule
Additional Required 12 000 km/7,500 mi 24 000 km/15,000 mi 36 000 km/22,500 mi 48 000 km/30,000 mi 60 000 km/37,500 mi 72 000 km/45,000 mi 84 000 km/52,500 mi 96 000 km/60,000 mi 108 000 km/67,500 mi 120 000 km/75,000 mi 132 000 km/82,500 mi 144 000 km/90,000 mi 156 000 km/97,500 mi 180 000 km/112,500 mi Services - Normal 168 000 km/105,000 mi 192 000 km/120,000 mi 204 000 km/127,500 mi 216 000 km/135,000 mi 228 000 km/142,500 mi 240 000 km/150,000 mi
Drain and fill engine cooling system. (5) @ Visually inspect accessory drive belts. (6) @ Replace brake fluid. (7) Replace windshield wiper blades. (8) @@@@@@@@@@ Replace hood gas struts and tailgate @ @ dampener. (9) Replace air conditioning desiccant. (10)
Footnotes — Maintenance Service location can help you (4) Do not directly power wash the Schedule Additional Required determine when it is the right time to transfer case and/or front/rear axle Services - Normal replace your filter. output seals. High pressure water (1) Or every two years, whichever (2) Or every four years, whichever can overcome the seals and comes first. More frequent comes first. If driving in dusty contaminate the fluid. Contaminated replacement may be needed if the conditions, inspect the filter at each fluid will decrease the life of the vehicle is driven in areas with heavy oil change or more often as needed. transfer case and/or drive axles and traffic, poor air quality, areas with See Engine Air Cleaner/Filter 0 340. should be replaced. high dust levels or are sensitive to (3) Visually check all fuel and vapor (5) Or every five years, whichever environmental allergens. Filter comes first. See Cooling System lines and hoses for proper 0 replacement may also be needed if attachment, connection, routing, and 342. you notice reduced airflow, windows condition. fogging up, or odors. Your local GM Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
442 Service and Maintenance (6) Or every 10 years, whichever comes first. Inspect for fraying, excessive cracking, or damage; replace, if needed. (7) Replace brake fluid every five years. See Brake Fluid 0 353. (8) Or every 12 months, whichever comes first. See Wiper Blade Replacement 0 360. (9) Or every 10 years, whichever comes first. See Gas Strut(s) 0 361. (10) Replace air conditioning desiccant every seven years. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Service and Maintenance 443
Maintenance Schedule
Additional Required 12 000 km/7,500 mi 24 000 km/15,000 mi 36 000 km/22,500 mi 48 000 km/30,000 mi 60 000 km/37,500 mi 72 000 km/45,000 mi 84 000 km/52,500 mi 96 000 km/60,000 mi 108 000 km/67,500 mi 120 000 km/75,000 mi 132 000 km/82,500 mi 144 000 km/90,000 mi 156 000 km/97,500 mi 180 000 km/112,500 mi Services - Severe 168 000 km/105,000 mi 192 000 km/120,000 mi 204 000 km/127,500 mi 216 000 km/135,000 mi 228 000 km/142,500 mi 240 000 km/150,000 mi
Rotate tires and perform Required Services. Check engine oil level and oil life percentage. Change engine oil and filter, if needed. Check @@@@@@@@@@@@@@@@@@@@ engine air filter life percentage and status. Change engine air filter, if needed. Replace passenger compartment air filter. (1) @ @ @ @ @ @ If the vehicle is not equipped with the engine air filter life system, replace engine air cleaner @ @ @ filter. (2) Inspect evaporative control system. (3) @ @ @ Replace spark plugs. Inspect spark plug wires. @ (Except 2.7L L4 Turbo Engine) Replace spark plugs. Inspect spark plug wires. @ @ (2.7L L4 Turbo Engine Only) Change automatic transmission fluid and filter. @ @ @ For GVW under 3 900 kg (8,600 lb), change @ @ @ transfer case fluid, if equipped with 4WD. (4) For GVW over 3 900 kg (8,600 lb), change @ @ @ @ @ @ transfer case fluid, if equipped with 4WD. (4) Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
444 Service and Maintenance
Maintenance Schedule
Additional Required 12 000 km/7,500 mi 24 000 km/15,000 mi 36 000 km/22,500 mi 48 000 km/30,000 mi 60 000 km/37,500 mi 72 000 km/45,000 mi 84 000 km/52,500 mi 96 000 km/60,000 mi 108 000 km/67,500 mi 120 000 km/75,000 mi 132 000 km/82,500 mi 144 000 km/90,000 mi 156 000 km/97,500 mi 180 000 km/112,500 mi Services - Severe 168 000 km/105,000 mi 192 000 km/120,000 mi 204 000 km/127,500 mi 216 000 km/135,000 mi 228 000 km/142,500 mi 240 000 km/150,000 mi
Drain and fill engine cooling system. (5) @ Visually inspect accessory drive belts. (6) @ Replace brake fluid. (7) Replace windshield wiper blades. (8) @@@@@@@@@@ Replace hood gas struts and tailgate @ @ dampener. (9) Replace air conditioning desiccant. (10)
Footnotes — Maintenance Service location can help you (4) Do not directly power wash the Schedule Additional Required determine when it is the right time to transfer case and/or front/rear axle Services - Severe replace your filter. output seals. High pressure water (1) Or every two years, whichever (2) Or every four years, whichever can overcome the seals and comes first. More frequent comes first. If driving in dusty contaminate the fluid. Contaminated replacement may be needed if the conditions, inspect the filter at each fluid will decrease the life of the vehicle is driven in areas with heavy oil change or more often as needed. transfer case and/or drive axles and traffic, poor air quality, areas with See Engine Air Cleaner/Filter 0 340. should be replaced. high dust levels or are sensitive to (3) Visually check all fuel and vapor (5) Or every five years, whichever environmental allergens. Filter comes first. See Cooling System lines and hoses for proper 0 replacement may also be needed if attachment, connection, routing, and 342. you notice reduced airflow, windows condition. fogging up, or odors. Your local GM Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Service and Maintenance 445 (6) Or every 10 years, whichever Special Application Additional comes first. Inspect for fraying, excessive cracking, or damage; Services Maintenance and Care replace, if needed. . Vehicles with Dual Wheels: Your vehicle is an important (7) Replace brake fluid every five Check dual wheel nut torque at investment and caring for it properly years. See Brake Fluid 0 353. 160, 1 600, and 10 000 km (100, may help to avoid future costly (8) Or every 12 months, whichever 1,000, and 6,000 mi) of driving. repairs. To maintain vehicle comes first. See Wiper Blade Repeat this service whenever a performance, additional Replacement 0 360. tire/wheel is serviced or maintenance services may be removed. required. (9) Or every 10 years, whichever comes first. See Gas Strut(s) 0 361. . Severe Commercial Use It is recommended that your dealer Vehicles Only: Lubricate chassis perform these services — their (10) Replace air conditioning components every oil change. trained dealer technicians know desiccant every seven years. . Have underbody flushing service your vehicle best. Your dealer can also perform a thorough performed. See “Underbody assessment with a multi-point Maintenance” in Exterior Care 0 424. inspection to recommend when your vehicle may need attention. The following list is intended to explain the services and conditions to look for that may indicate services are required. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
446 Service and Maintenance Battery . Signs of brake wear may include With a multi-point inspection, your The 12-volt battery supplies power chirping, grinding, or squealing dealer can inspect the hoses and to start the engine and operate any noises, or difficulty stopping. advise if replacement is needed. additional electrical accessories. . Trained dealer technicians have Lamps . To avoid break-down or failure to access to tools and equipment to inspect the brakes and Properly working headlamps, start the vehicle, maintain a taillamps, and brake lamps are battery with full cranking power. recommend quality parts engineered for the vehicle. important to see and be seen on . Trained dealer technicians have the road. the diagnostic equipment to test Fluids . Signs that the headlamps need the battery and ensure that the Proper fluid levels and approved attention include dimming, failure connections and cables are fluids protect the vehicle’s systems to light, cracking, or damage. corrosion-free. and components. See The brake lamps need to be Belts Recommended Fluids and checked periodically to ensure Lubricants 0 448 for GM approved that they light when braking. . Belts may need replacing if they fluids. squeak or show signs of . With a multi-point inspection, cracking or splitting. . Engine oil and windshield your dealer can check the lamps washer fluid levels should be and note any concerns. . Trained dealer technicians have checked at every fuel fill. access to tools and equipment Shocks and Struts to inspect the belts and . Instrument cluster lights may come on to indicate that fluids Shocks and struts help aid in control recommend adjustment or for a smoother ride. replacement when necessary. may be low and need to be filled. . Signs of wear may include Brakes steering wheel vibration, bounce/ Hoses Brakes stop the vehicle and are sway while braking, longer crucial to safe driving. Hoses transport fluids and should stopping distance, or uneven be regularly inspected to ensure tire wear. that there are no cracks or leaks. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Service and Maintenance 447 . As part of the multi-point Vehicle Care . Trained dealer technicians can inspection, trained dealer To help keep the vehicle looking like inspect the windshield and technicians can visually inspect new, vehicle care products are recommend proper replacement the shocks and struts for signs available from your dealer. For if needed. of leaking, blown seals, information on how to clean and or damage, and can advise Wiper Blades protect the vehicle’s interior and when service is needed. exterior, see Interior Care 0 430 and Wiper blades need to be cleaned Exterior Care 0 424. and kept in good condition to Tires provide a clear view. Tires need to be properly inflated, Wheel Alignment . Signs of wear include streaking, rotated, and balanced. Maintaining Wheel alignment is critical for skipping across the windshield, the tires can save money and fuel, ensuring that the tires deliver and worn or split rubber. and can reduce the risk of tire optimal wear and performance. failure. . Trained dealer technicians can . Signs that the alignment may check the wiper blades and . Signs that the tires need to be need to be adjusted include replace them when needed. replaced include three or more pulling, improper vehicle visible treadwear indicators; cord handling, or unusual tire wear. or fabric showing through the rubber; cracks or cuts in the . Your dealer has the required tread or sidewall; or a bulge or equipment to ensure proper split in the tire. wheel alignment. . Trained dealer technicians can Windshield inspect and recommend the right For safety, appearance, and the tires. Your dealer can also best viewing, keep the windshield provide tire/wheel balancing clean and clear. services to ensure smooth vehicle operation at all speeds. . Signs of damage include Your dealer sells and services scratches, cracks, and chips. name brand tires. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
448 Service and Maintenance Recommended Fluids, Lubricants, and Parts Recommended Fluids and Lubricants This maintenance section applies to vehicles with a gasoline engine. If the vehicle has a diesel engine, see “Recommended Fluids and Lubricants” in the Duramax diesel supplement. Fluids and lubricants identified below by name, part number, or specification can be obtained from your dealer. Usage Fluid/Lubricant Automatic Transmission (6-Speed DEXRON-VI Automatic Transmission Fluid. Transmission) Automatic Transmission (8-Speed DEXRON-HP Automatic Transmission Fluid. Transmission) Automatic Transmission (10-Speed DEXRON ULV Automatic Transmission Fluid. Transmission) Chassis Lubrication Chassis Lubricant (GM Part No. 12377985, in Canada 88901242) or lubricant meeting requirements of NLGI #2, Category LB or GC-LB. Engine Coolant 50/50 mixture of clean, drinkable water and use only DEX-COOL coolant. See Cooling System 0 342. Engine Oil Engine oil meeting the dexos1 specification of the proper SAE viscosity grade. ACDelco dexos1 full synthetic is recommended. See Engine Oil 0 335. Front and Rear Axle Driveshaft Spline Lubricant, Special Lubricant (GM Part No. 19257121, in Splines Canada 19257122). Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Service and Maintenance 449
Usage Fluid/Lubricant Front Axle (Four-Wheel Drive) and See your dealer. Rear Axle Hydraulic Brake System (Vehicles DOT 3 Hydraulic Brake Fluid (GM Part No. 19353126, in with DOT 3 brake fluid) Canada 19353127). See Brake Fluid 0 353. Hydraulic Brake System (Vehicles DOT 4 Hydraulic Brake Fluid (GM Part No. 19299570, in with DOT 4 brake fluid) Canada 19299571). See Brake Fluid 0 353. Hydraulic Power Steering System GM Power Steering Fluid (GM Part No. 19329450, in Canada 19329451). (2500/3500 Series Only) Key Lock Cylinders, Hood Hinges, Multi-Purpose Lubricant, Superlube (GM Part No. 12346241, in Body Door Hinge Pins, Tailgate Canada 10953474). Hinge and Linkage, Fuel Door Hinge, Tailgate Handle Pivot Points, Hinges, Latch Bolt, and Linkage Transfer Case (Four-Wheel Drive) DEXRON-VI Automatic Transmission Fluid. Weatherstrip Conditioning Weatherstrip Lubricant. See your dealer. Weatherstrip Squeaks Synthetic Grease with Teflon, Superlube (GM Part No. 12371287). Windshield Washer Automotive windshield washer fluid that meets regional freeze protection requirements. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
450 Service and Maintenance Maintenance Replacement Parts Replacement parts identified below by name, part number, or specification can be obtained from your dealer. If the vehicle has a diesel engine, see the Duramax diesel supplement. Part GM Part Number ACDelco Part Number Engine Air Cleaner/Filter With high capacity air cleaner 84121219 A3244C Without high capacity air cleaner 84121217 A3246C Oil Filter 2.7L L4 55495106 PF66 4.3L V6 12690385 PF63E 5.3L V8 12690385 PF63E 6.2L V8 12690385 PF63E 6.6L V8 12690385 PF63E Passenger Compartment Air Filter 13508023 CF185 Spark Plugs 2.7L L4 12688094 41-106-IP 4.3L V6 12622441 41-114 5.3L V8 12622441 41-114 6.2L V8 12622441 41-114 Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Service and Maintenance 451
Part GM Part Number ACDelco Part Number 6.6L V8 12622441 41-114 Wiper Blades Driver Side – 55 cm (21.7 in) 84578275 — Passenger Side – 55 cm (21.7 in) 84578275 — Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
452 Service and Maintenance Maintenance Records After the scheduled services are performed, record the date, odometer reading, who performed the service, and the type of services performed in the boxes provided. Retain all maintenance receipts. Odometer Date Serviced By Services Performed Reading Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Technical Data 453 Technical Data Vehicle Identification Engine Identification The eighth character in the VIN is Vehicle Identification the engine code. This code Vehicle Identification Number (VIN) identifies the vehicle's engine, Vehicle Identification specifications, and replacement Number (VIN) ...... 453 parts. See “Engine Specifications” Service Parts Identification . . . 453 under Capacities and Specifications 0 454 for the vehicle's engine code. Vehicle Data Capacities and Service Parts Specifications ...... 454 Engine Drive Belt Routing . . . . 457 Identification This legal identifier is in the front There may be a large barcode on corner of the instrument panel, on the certification label on the center the driver side of the vehicle. It can pillar that you can scan for the be seen through the windshield from following information: outside. The Vehicle Identification . Vehicle Identification Number (VIN) also appears on the Number (VIN) Vehicle Certification and Service Parts labels and certificates of title . Model designation and registration. . Paint information . Production options If there is not a large barcode on this label, then you will find this same information on a label inside of the glove box. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
454 Technical Data Vehicle Data Capacities and Specifications The following approximate capacities are given in metric and English conversions. See Recommended Fluids and Lubricants 0 448. If the vehicle has a diesel engine, see the Duramax diesel supplement. Capacities Application Metric English Air Conditioning Refrigerant For the air conditioning system refrigerant type and charge amount, see the refrigerant label under the hood. See your dealer for more information. Engine Cooling System* 2.7L L4 Engine – 1500 Series 11.8 L 12.4 qt 4.3L V6 Engine – 1500 Series 11.5 L 12.2 qt 5.3L V8 Engine – 1500 Series (L82) 12.8 L 13.5 qt 5.3L V8 Engine – 1500 Series (L84) 13.1 L 13.8 qt 6.2L V8 Engine – 1500 Series 12.6 L 13.3 qt 6.6L V8 Gas Engine – 2500 Series and 3500 Series (L8T) 15.1 L 15.9 qt Engine Oil with Filter 2.7L L4 Engine – 1500 Series 5.7 L 6.0 qt 4.3L V6 Engine – 1500 Series 5.7 L 6.0 qt Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Technical Data 455
Capacities Application Metric English 5.3L V8 Engine – 1500 Series (L84) 7.6 L 8.0 qt 6.2L V8 Engine – 1500 Series 7.6 L 8.0 qt 6.6L V8 Gas Engine – 2500 Series and 3500 Series 7.6 L 8.0 qt Fuel Tank 1500 Series Standard and Short Box (4WD Gas and 90.8 L 24.0 gal Diesel) 1500 Series Standard and Short Box (2WD Diesel) 83.3 L 22.0 gal 1500 Series Long Box 106.0 L 28.0 gal 2500 Series and 3500 Series Standard Box (Except 136.3 L 36.0 gal Double Cab Diesel) 2500 Series and 3500 Series Standard Box (Double Cab 111.3 L 29.4 gal Diesel) 2500 Series and 3500 Series Long Box (Except Regular 136.3 L 36.0 gal Cab Diesel) 2500 Series and 3500 Series Long Box (Regular Cab 106.0 L 28.0 gal Diesel) 3500 Series Chassis Cab – Front Tank 89.0 L 23.5 gal 3500 Series Chassis Cab – Rear Tank 151.4 L 40.0 gal Transfer Case Fluid (1500 Series Only) 1.5 L 1.6 qt Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
456 Technical Data
Capacities Application Metric English Transfer Case Fluid (2500 and 3500 Series Only) 2.3 L 2.4 qt Wheel Nut Torque 190 Y 140 lb ft All capacities are approximate. When adding, be sure to fill to the approximate level, as recommended in this manual. Recheck fluid level after filling. *Engine cooling system capacity values are based on the entire cooling system and its components.
Engine Specifications Engine VIN Code Spark Plug Gap 2.7L L4 (L3B) K 0.65–0.75 mm (0.026–0.030 in) 4.3L V6 (LV3) H 0.95–1.10 mm (0.037–0.043 in) 5.3L V8 (L82) F 0.95–1.10 mm (0.037–0.043 in) 5.3L V8 (L84) D 0.95–1.10 mm (0.037–0.043 in) 6.2L V8 (L87) L 0.95–1.10 mm (0.037–0.043 in) 6.6L V8 (L8T) 7 0.95–1.10 mm (0.037–0.043 in) Spark plug gaps are preset by the manufacturer. Re-gapping the spark plug is not recommended and can damage the spark plug. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Technical Data 457 Engine Drive Belt Routing If the vehicle has a diesel engine, see the Duramax diesel supplement.
4.3L, 5.3L, and 6.2L Engines 6.6L Engine (Dual Generator)
2.7L Engine
6.6L Engine (Single Generator) Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
458 Customer Information Reporting Safety Defects Customer Information Customer Reporting Safety Defects to Information the United States Government ...... 468 Customer Satisfaction Reporting Safety Defects to Procedure Customer Information the Canadian Your satisfaction and goodwill are Customer Satisfaction Government ...... 469 important to your dealer and to Procedure ...... 458 Reporting Safety Defects to Chevrolet. Normally, any concerns Customer Assistance General Motors ...... 469 with the sales transaction or the Offices ...... 460 Vehicle Data Recording and operation of the vehicle will be Customer Assistance for Text resolved by your dealer's sales or Telephone (TTY) Users . . . . . 461 Privacy Vehicle Data Recording and service departments. Sometimes, Online Owner Center ...... 461 however, despite the best intentions GM Mobility Reimbursement Privacy ...... 470 Cybersecurity ...... 470 of all concerned, misunderstandings Program ...... 462 can occur. If your concern has not Roadside Assistance Event Data Recorders ...... 470 OnStar ...... 471 been resolved to your satisfaction, Program ...... 462 the following steps should be taken: Scheduling Service Infotainment System ...... 471 Appointments ...... 464 STEP ONE : Discuss your concern Courtesy Transportation with a member of dealership Program ...... 464 management. Normally, concerns Collision Damage Repair . . . . . 465 can be quickly resolved at that level. Publication Ordering If the matter has already been Information ...... 467 reviewed with the sales, service, Radio Frequency or parts manager, contact the owner Statement ...... 468 of your dealership or the general manager. STEP TWO : If after contacting a member of dealership management, it appears your concern cannot be Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Customer Information 459 resolved by your dealership without STEP THREE — U.S. Owners : You may contact the BBB Auto Line further help, in the U.S., call the Both General Motors and your Program using the toll-free Chevrolet Customer Assistance dealer are committed to making telephone number or write them at Center at 1-800-222-1020. In sure you are completely satisfied the following address: Canada, call General Motors of with your new vehicle. However, BBB Auto Line Program Canada Customer Care Centre at if you continue to remain unsatisfied BBB National Programs, Inc. 1-800-263-3777 (English), after following the procedure 3033 Wilson Boulevard or 1-800-263-7854 (French). outlined in Steps One and Two, you Suite 600 We encourage you to call the can file with the Better Business Arlington, VA 22201 toll-free number in order to give your Bureau (BBB) Auto Line Program to enforce your rights. Telephone: 1-800-955-5100 inquiry prompt attention. Have the http://www.bbb.org/council/ following information available to The BBB Auto Line Program is an programs-services/ give the Customer Assistance out-of-court program administered dispute-handling-and-resolution/ representative: by BBB National Programs, Inc. to bbb-auto-line settle automotive disputes regarding . Vehicle Identification This program is available in all Number (VIN). This is available vehicle repairs or the interpretation of the New Vehicle Limited 50 states and the District of from the vehicle registration or Columbia. Eligibility is limited by title, or the plate at the top left of Warranty. Although you may be required to resort to this informal vehicle age, mileage, and other the instrument panel and visible factors. General Motors reserves through the windshield. dispute resolution program prior to filing a court action, use of the the right to change eligibility . Dealership name and location. program is free of charge and your limitations and/or discontinue its . Vehicle delivery date and case will generally be heard within participation in this program. present mileage. 40 days. If you do not agree with the decision given in your case, you When contacting Chevrolet, may reject it and proceed with any remember that your concern will other venue for relief available likely be resolved at a dealer's to you. facility. That is why we suggest following Step One first. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
460 Customer Information STEP THREE — Canadian For further information concerning United States and Puerto Rico Owners : In the event that you do eligibility in the Canadian Motor Chevrolet Motor Division not feel your concerns have been Vehicle Arbitration Plan (CAMVAP), Chevrolet Customer Assistance addressed after following the call toll-free 1-800-207-0685, or call Center procedure outlined in Steps One the General Motors Customer Care P.O. Box 33170 and Two, General Motors of Canada Centre, 1-800-263-3777 (English), Detroit, MI 48232-5170 Company wants you to be aware of 1-800-263-7854 (French), www.Chevrolet.com its participation in a no-charge or write to: 1-800-222-1020 Mediation/Arbitration Program. The Mediation/Arbitration Program 1-800-833-2438 (For Text General Motors of Canada c/o Customer Care Centre Telephone Devices (TTYs)) Company has committed to binding General Motors of Canada Roadside Assistance: arbitration of owner disputes Company 1-800-243-8872 involving factory-related vehicle Mail Code: CA1-163-005 service claims. The program 1908 Colonel Sam Drive From U.S. Virgin Islands: provides for the review of the facts Oshawa, Ontario L1H 8P7 involved by an impartial third party 1-800-496-9994 Your inquiry should be accompanied arbiter, and may include an informal Canada hearing before the arbiter. The by the Vehicle Identification program is designed so that the Number (VIN). General Motors of Canada entire dispute settlement process, Company from the time you file your complaint Customer Assistance Customer Care Centre, Mail Code: to the final decision, should be Offices CA1-163-005 completed in about 70 days. We 1908 Colonel Sam Drive believe our impartial program offers Chevrolet encourages customers to Oshawa, Ontario L1H 8P7 advantages over courts in most call the toll-free number for www.gm.ca assistance. However, if a customer jurisdictions because it is informal, 1-800-263-3777 (English) wishes to write or e-mail Chevrolet, quick, and free of charge. 1-800-263-7854 (French) the letter should be addressed to: 1-800-263-3830 (For Text Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Customer Information 461 Telephone devices (TTYs)) Online Owner Center D : Select a preferred dealer and Roadside Assistance: view locations, maps, phone 1-800-268-6800 Online Owner Experience numbers, and hours. (U.S.) my.chevrolet.com Overseas r : Track your vehicle’s warranty The Chevrolet online owner information. Please contact the local General experience allows access to videos, Motors Business Unit. articles, and vehicle health specific J : View active recalls by Vehicle to your Chevrolet as well as your Identification Number (VIN). See Customer Assistance for OnStar Account information all in Vehicle Identification Number (VIN) Text Telephone (TTY) one place. 0 453. Users Membership Benefits H : Compare and shop for Chevrolet and OnStar plans and To assist customers who are deaf, E : Download owner’s manuals services. View GM Card and hard of hearing, or speech-impaired and view vehicle-specific how-to SiriusXM information (if equipped). and who use Text Telephones videos. (TTYs), Chevrolet has TTY F : Chat with online help equipment available at its Customer G : View maintenance schedules, representatives. Assistance Center. Any TTY user in alerts, and Vehicle Diagnostic See my.chevrolet.com to register the U.S. can communicate with Information. Schedule service your vehicle. Chevrolet by dialing: appointments. 1-800-833-2438. TTY users in I : View and print dealer-recorded Chevrolet Owner Centre Canada can dial 1-800-263-3830. service records and self-recorded (Canada) mychevrolet.ca service records. Visit the Chevrolet Owner Centre at mychevrolet.ca (English) or my.chevrolet.ca (French) to access similar benefits to the U.S. site. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
462 Customer Information GM Mobility Roadside Assistance Coverage Reimbursement Program Program Services are provided for the duration of the vehicle s powertrain For U.S.-purchased vehicles, call ’ warranty. 1-800-243-8872. (Text Telephone (TTY): 1-888-889-2438.) In the U.S., anyone driving the vehicle is covered. In Canada, a For Canadian-purchased vehicles, person driving the vehicle without call 1-800-268-6800. permission from the owner is not Service is available 24 hours a day, covered. 365 days a year. This program is available to Roadside Assistance is not a part of qualified applicants for cost Calling for Assistance the New Vehicle Limited Warranty. reimbursement, up to certain limits, General Motors North America and of eligible aftermarket adaptive When calling Roadside Assistance, Chevrolet reserve the right to make equipment required for the vehicle, have the following information any changes or discontinue the such as hand controls or a ready: Roadside Assistance program at wheelchair/scooter lift for the . Your name, home address, and any time without notification. vehicle. home telephone number General Motors North America and To learn about the GM Mobility . Telephone number of your Chevrolet reserve the right to limit program, see www.gmmobility.com location services or payment to an owner or or call the GM Mobility Assistance driver if they decide the claims are . Location of the vehicle Center at 1-800-323-9935. Text made too often, or the same type of Telephone (TTY) users, call . Model, year, color, and license claim is made many times. 1-800-833-9935. plate number of the vehicle Services Provided General Motors of Canada also has . Odometer reading, Vehicle a Mobility program. See www.gm.ca Identification Number (VIN), and . Emergency Fuel Delivery: or call 1-800-GM-DRIVE delivery date of the vehicle Delivery of enough fuel for the vehicle to get to the nearest (800-463-7483) for details. TTY . Description of the problem users call 1-800-263-3830. service station. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Customer Information 463 . Lock-Out Service: Service to . Trip Interruption Benefits and Services Specific to unlock the vehicle if you are Assistance: If your trip is Canadian-Purchased Vehicles locked out. A remote unlock may interrupted due to a warranty be available if you have OnStar. event, incidental expenses may . Fuel Delivery: Reimbursement For security reasons, the driver be reimbursed within the is up to 7 liters. If available, must present identification Powertrain warranty period. diesel fuel delivery may be before this service is given. Items considered are reasonable restricted. Propane and other and customary hotel, meals, fuels are not provided through . Emergency Tow from a Public this service. Road or Highway: Tow to the rental car, or a vehicle being nearest Chevrolet dealer for delivered back to the customer, . Lock-Out Service: Vehicle warranty service, or if the vehicle up to 500 miles. registration is required. was in a crash and cannot be Services Not Included in . Trip Interruption Benefits and driven. Assistance is not given Roadside Assistance Assistance: Must be over when the vehicle is stuck in the 150 km from where your trip was sand, mud, or snow. . Impound towing caused by started to qualify. violation of any laws . Flat Tire Change: Service to Pre-authorization, original change a flat tire with the spare . Legal fines detailed receipts, and a copy of the repair orders are required. tire. The spare tire, if equipped, . Mounting, dismounting, must be in good condition and Once authorization has been or changing of snow tires, received, the Roadside properly inflated. It is the owner's chains, or other traction devices responsibility for the repair or Assistance advisor will help to replacement of the tire if it is not Service is not provided if a vehicle make arrangements and explain covered by the warranty. is in an area that is not accessible how to receive payment. to the service vehicle or is not a . Alternative Service: If . Battery Jump Start: Service to regularly traveled or maintained jump start a dead battery. assistance cannot be provided public road, which includes ice and right away, the Roadside winter roads. Off-road use is not Assistance advisor may give covered. permission to get local emergency road service. You will Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
464 Customer Information receive payment, up to $100, If your dealer requests you to bring furnished with each new vehicle after sending the original receipt the vehicle for service, you are provides detailed warranty coverage to Roadside Assistance. urged to do so as early in the work information. Mechanical failures may be day as possible to allow for covered, however any cost for same-day repair. Transportation Options parts and labor for repairs not Warranty service can generally be covered by the warranty are the Courtesy Transportation completed while you wait. However, owner responsibility. Program if you are unable to do so, your dealer may offer the following Scheduling Service To enhance your ownership transportation options: experience, we and our participating Appointments dealers are proud to offer Courtesy Shuttle Service When the vehicle requires warranty Transportation, a customer support This includes one-way or round-trip service, contact your dealer and program for vehicles with the shuttle service within reasonable request an appointment. By Bumper-to-Bumper (Base Warranty time and distance parameters of scheduling a service appointment Coverage period in Canada), your dealer's area. and advising the service consultant extended powertrain, and/or of your transportation needs, your hybrid-specific warranties in both Public Transportation or Fuel dealer can help minimize your the U.S. and Canada. Reimbursement inconvenience. Several Courtesy Transportation If overnight warranty repairs are If the vehicle cannot be scheduled options are available to assist in needed, and public transportation is into the service department reducing inconvenience when used, the expense must be immediately, keep driving it until it warranty repairs are required. supported by original receipts and within the maximum amount allowed can be scheduled for service, Courtesy Transportation is not a unless, of course, the problem is by GM. If U.S. customers arrange part of the New Vehicle Limited their own transportation, limited safety related. If it is, please call Warranty. A separate manual your dealership, let them know this, reimbursement for reasonable fuel entitled “Limited Warranty and and ask for instructions. expenses may be available. Claim Owner Assistance Information” amounts should reflect actual costs Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Customer Information 465 and be supported by original Additional Program Collision Parts receipts. See your dealer for Information Genuine GM Collision parts are new information. All program options, such as shuttle parts made with the same materials Courtesy Rental Vehicle service, may not be available at and construction methods as the parts with which the vehicle was For an overnight warranty repair, the every dealer. Contact your dealer originally built. Genuine GM dealer may provide an available for specific availability. Collision parts are the best choice to courtesy rental vehicle or provide for General Motors reserves the right to ensure that the vehicle's designed reimbursement of a rental vehicle. unilaterally modify, change, appearance, durability, and safety Reimbursement is limited and must or discontinue Courtesy are preserved. The use of Genuine be supported by original receipts as Transportation at any time and to GM parts can help maintain the GM well as a signed and completed resolve all questions of claim New Vehicle Limited Warranty. rental agreement and meet state/ eligibility pursuant to the terms and provincial, local, and rental vehicle conditions described herein at its Recycled original equipment parts provider requirements. sole discretion. may also be used for repair. These Requirements vary and may include parts are typically removed from minimum age requirements, Collision Damage Repair vehicles that were total losses in insurance coverage, credit card, etc. prior crashes. In most cases, the Additional fees such as fuel, rental If the vehicle is involved in a parts being recycled are from vehicle insurance, taxes, levies, collision and it is damaged, have the undamaged sections of the vehicle. usage fees, excessive mileage, damage repaired by a qualified A recycled original equipment GM or rental usage beyond the technician using the proper part may be an acceptable choice to completion of the repair are also equipment and quality replacement maintain the vehicle's originally your responsibility. parts. Poorly performed collision designed appearance and safety repairs diminish the vehicle resale performance; however, the history of It may not be possible to provide a value, and safety performance can these parts is not known. Such parts like vehicle as a courtesy rental. be compromised in subsequent are not covered by the GM New collisions. Vehicle Limited Warranty, and any related failures are not covered by that warranty. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
466 Customer Information Aftermarket collision parts are also Insuring the Vehicle parts. Read the lease carefully, as available. These are made by you may be charged at the end of Protect your investment in the GM companies other than GM and may the lease for poor quality repairs. vehicle with comprehensive and not have been tested for the vehicle. collision insurance coverage. There As a result, these parts may fit If a Crash Occurs are significant differences in the poorly, exhibit premature durability/ quality of coverage afforded by If there has been an injury, call corrosion problems, and may not various insurance policy terms. emergency services for help. Do not perform properly in subsequent Many insurance policies provide leave the scene of a crash until all collisions. Aftermarket parts are not reduced protection to the GM matters have been taken care of. covered by the GM New Vehicle vehicle by limiting compensation for Move the vehicle only if its position Limited Warranty, and any vehicle damage repairs through the use of puts you in danger, or you are failure related to such parts is not aftermarket collision parts. Some instructed to move it by a police covered by that warranty. insurance companies will not officer. Repair Facility specify aftermarket collision parts. Give only the necessary information When purchasing insurance, we to police and other parties involved GM also recommends that you recommend that you ensure that the in the crash. choose a collision repair facility that vehicle will be repaired with GM For emergency towing see meets your needs before you ever original equipment collision parts. need collision repairs. Your dealer Roadside Assistance Program If such insurance coverage is not 0 462. may have a collision repair center available from your current with GM-trained technicians and insurance carrier, consider switching Gather the following information: state-of-the-art equipment, or be to another insurance carrier. able to recommend a collision repair . Driver name, address, and center that has GM-trained If the vehicle is leased, the leasing telephone number technicians and comparable company may require you to have . Driver license number equipment. insurance that ensures repairs with Genuine GM Original Equipment . Owner name, address, and Manufacturer (OEM) parts or telephone number Genuine Manufacturer replacement . Vehicle license plate number Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Customer Information 467 . Vehicle make, model, and original GM parts. Remember, Publication Ordering model year recycled parts will not be covered by Information . Vehicle Identification the GM vehicle warranty. Number (VIN) Insurance pays the bill for the repair, Service Manuals . Insurance company and policy but you must live with the repair. Service manuals have the diagnosis number Depending on your policy limits, and repair information on the your insurance company may engine, transmission, axle, General description of the . initially value the repair using suspension, brakes, electrical damage to the other vehicle aftermarket parts. Discuss this with system, steering system, body, etc. Choose a reputable repair facility the repair professional, and insist on that uses quality replacement parts. Genuine GM parts. Remember, Customer Literature if the vehicle is leased, you may be See “Collision Parts” earlier in this Owner’s manuals are written section. obligated to have the vehicle specifically for owners and are repaired with Genuine GM parts, If the airbag has inflated, see What intended to provide basic even if your insurance coverage operational information about the Will You See after an Airbag does not pay the full cost. Inflates? 0 74. vehicle. The owner’s manual If another party's insurance includes the Maintenance Schedule Managing the Vehicle Damage company is paying for the repairs, for all models. Repair Process you are not obligated to accept a Customer literature publications repair valuation based on that In the event that the vehicle requires available for purchase include insurance company's collision policy damage repairs, GM recommends owner s manuals, warranty repair limits, as you have no ’ that you take an active role in its manuals, infotainment manuals, and contractual limits with that company. repair. If you have a pre-determined portfolios. Portfolios include an In such cases, you can have control repair facility of choice, take the owner s manual, warranty manual, of the repair and parts choices as ’ vehicle there, or have it towed there. infotainment manual, if applicable, long as the cost stays within Specify to the facility that any and zip lock bag or pouch. reasonable limits. required replacement collision parts be original equipment parts, either new Genuine GM parts or recycled Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
468 Customer Information Current and Past Models Radio Frequency Reporting Safety Service manuals and customer Statement Defects literature are available for many This vehicle has systems that current and past model year GM operate on a radio frequency that vehicles. Reporting Safety Defects complies with Part 15/Part 18 of the To order, call 1-800-551-4123 Federal Communications to the United States Monday–Friday, 8:00 a.m.–6:00 p.m. Commission (FCC) rules and with Government eastern time Innovation, Science and Economic If you believe that your vehicle For credit card orders only (VISA, Development (ISED) Canada's RSP-100 / ICES-GEN. has a defect which could cause MasterCard, or Discover), see a crash or could cause injury or Helm, Inc. at: www.helminc.com. Operation is subject to the following death, you should immediately To order by mail, write to: two conditions: inform the National Highway Helm, Incorporated 1. The device may not cause Traffic Safety Administration Attention: Customer Service harmful interference. (NHTSA) in addition to notifying 47911 Halyard Drive 2. The device must accept any General Motors. Plymouth, MI 48170 interference received, including If NHTSA receives similar Make checks payable in U.S. funds. interference that may cause undesired operation of the complaints, it may open an device. investigation, and if it finds that a safety defect exists in a group Changes or modifications to any of of vehicles, it may order a recall these systems by other than an authorized service facility could void and remedy campaign. authorization to use this equipment. However, NHTSA cannot become involved in individual problems between you, your dealer, or General Motors. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Customer Information 469 To contact NHTSA, you may call go to: In Canada, call 1-800-263-3777 (English) or 1-800-263-7854 the Vehicle Safety Hotline www.tc.gc.ca/recalls (English) toll-free at 1-888-327-4236 (French), or write: www.tc.gc.ca/rappels (French) (TTY: 1-800-424-9153); go to General Motors of Canada http://www.safercar.gov; or or write to: Company write to: Transport Canada Customer Care Centre, Mail Code: CA1-163-005 Administrator, NHTSA Motor Vehicle Safety Directorate 1908 Colonel Sam Drive 1200 New Jersey Avenue, S.E. Defect Investigations and Oshawa, Ontario L1H 8P7 Washington, D.C. 20590 Recalls Division 80 Noel Street In Mexico, call 01-800-466-0811 or You can also obtain other 01-800-508-0000. Gatineau, QC J8Z 0A1 information about motor In other Central America and vehicle safety from Reporting Safety Defects Caribbean Countries, call http://www.safercar.gov. to General Motors 52-722-236-0680. Reporting Safety Defects In addition to notifying NHTSA (or to the Canadian Transport Canada) in a situation like Government this, notify General Motors. In the U.S., call 1-800-222-1020, If you live in Canada, and you or write: believe that the vehicle has a Chevrolet Motor Division safety defect, notify Transport Chevrolet Customer Assistance Canada immediately, and notify Center General Motors of Canada P.O. Box 33170 Company. Call Transport Detroit, MI 48232-5170 Canada at 1-800-333-0510; Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
470 Customer Information Vehicle Data Cybersecurity untrusted networks (such as Bluetooth, WIFI or similar Recording and GM collects information about the technology). In the event you use of your vehicle including suspect any security incident Privacy operational and safety related impacting your data or the safe The vehicle has a number of information. We collect this operation of your vehicle, please computers that record information information to provide, evaluate, stop operating your vehicle and about the vehicle’s performance and improve, and troubleshoot our contact your dealer. how it is driven or used. For products and services and to example, the vehicle uses computer develop new products and services. Event Data Recorders modules to monitor and control The protection of vehicle electronics engine and transmission systems and customer data from This vehicle is equipped with an performance, to monitor the unauthorized outside electronic event data recorder (EDR). The conditions for airbag deployment access or control is important to main purpose of an EDR is to and deploy them in a crash, and, GM. GM maintains appropriate record, in certain crash or near if equipped, to provide antilock security standards, practices, crash-like situations, such as an air braking to help the driver control the guidelines and controls aimed at bag deployment or hitting a road vehicle. These modules may store defending the vehicle and the obstacle, data that will assist in data to help the dealer technician vehicle service ecosystem against understanding how a vehicle’s service the vehicle or to help GM unauthorized electronic access, systems performed. The EDR is improve safety or features. Some detecting possible malicious activity designed to record data related to modules may also store data about in related networks, and responding vehicle dynamics and safety how the vehicle is operated, such as to suspected cybersecurity incidents systems for a short period of time, rate of fuel consumption or average in a timely, coordinated and effective typically 30 seconds or less. The speed. These modules may retain manner. Security incidents could EDR in this vehicle is designed to personal preferences, such as radio impact your safety or compromise record such data as: presets, seat positions, and your private data. To minimize . How various systems in your temperature settings. security risks, please do not connect vehicle were operating; your vehicle electronic systems to unauthorized devices or connect your vehicle to any unknown or Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Customer Information 471 . Whether or not the driver and To read data recorded by an EDR, OnStar passenger safety belts were special equipment is required, and buckled/fastened; access to the vehicle or the EDR is If the vehicle is equipped with OnStar and has an active service . How far (if at all) the driver was needed. In addition to the vehicle manufacturer, other parties, such as plan, additional data may be depressing the accelerator and/ collected and transmitted through or brake pedal; and, law enforcement, that have the special equipment, can read the the OnStar system. This includes . How fast the vehicle was information if they have access to information about the vehicle’s traveling. the vehicle or the EDR. operation; collisions involving the vehicle; the use of the vehicle and These data can help provide a GM will not access these data or its features, including infotainment; better understanding of the share it with others except: with the and the location and approximate circumstances in which crashes and consent of the vehicle owner or, GPS speed of the vehicle. Refer to injuries occur. if the vehicle is leased, with the the OnStar Terms and Conditions Note consent of the lessee; in response and Privacy Statement on the EDR data are recorded by your to an official request by police or OnStar website. vehicle only if a non-trivial crash similar government office; as part of GM's defense of litigation through See OnStar Additional Information situation occurs; no data are 0 474. recorded by the EDR under normal the discovery process; or, as required by law. Data that GM driving conditions and no personal Infotainment System data (e.g., name, gender, age, and collects or receives may also be crash location) are recorded. used for GM research needs or may If the vehicle is equipped with a However, other parties, such as law be made available to others for navigation system as part of the enforcement, could combine the research purposes, where a need is infotainment system, use of the EDR data with the type of shown and the data is not tied to a system may result in the storage of personally identifying data routinely specific vehicle or vehicle owner. destinations, addresses, telephone acquired during a crash numbers, and other trip information. investigation. See the infotainment manual for information on stored data and for deletion instructions. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
472 OnStar OnStar Overview information. See OnStar User OnStar Terms, Privacy Statement, and Software Terms for more details including system limitations at OnStar Overview www.onstar.com (U.S.) or OnStar Overview ...... 472 www.onstar.ca (Canada). OnStar Services The OnStar system status light is Emergency ...... 473 next to the OnStar buttons. If the Security ...... 474 status light is: = Voice Command Button OnStar Additional Information . Solid Green: System is ready. OnStar Additional Q Blue OnStar Button . Flashing Green: On a call. Information ...... 474 > Red Emergency Button . Red: Indicates a problem. This vehicle may be equipped with a . Off: System is off. Press Q twice comprehensive, in-vehicle system to speak with an OnStar Advisor. that can connect to an OnStar Advisor for Emergency, Security, Press Q or call 1-888-4ONSTAR Navigation, Connections, and (1-888-466-7827) to speak to an Diagnostics Services. OnStar Advisor. services may require a paid service Functionality of the Voice Command plan and data plan. OnStar requires button may vary by vehicle and the vehicle battery and electrical region. system, cellular service, and GPS satellite signals to be available and operating. OnStar acts as a link to existing emergency service providers. OnStar may collect information about you and your vehicle, including location Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
OnStar 473 Press = to: . Receive Roadside Assistance. OnStar Services . Open the OnStar app on the . Manage Wi-Fi Settings, infotainment display. See the if equipped. Emergency infotainment manual for Press > to get a priority connection Emergency Services require an information on how to use the to an OnStar Advisor available 24/ OnStar app. active safety and security plan. With 7 to: Automatic Crash Response, built-in Or . Get help for an emergency. sensors can automatically alert a specially trained OnStar Advisor . Give OnStar Turn-by-Turn . Be a Good Samaritan or Navigation voice commands. who is immediately connected in to respond to an AMBER Alert. the vehicle to help. . Obtain and customize the Wi-Fi . Get assistance in severe Press > for a priority connection to hotspot name or SSID and weather or other crisis situations an OnStar Advisor who can contact password, if equipped. and find evacuation routes. emergency service providers, direct Press Q to connect to an them to your exact location, and Advisor to: relay important information. . Verify account information or With OnStar Crisis Assist, specially update contact information. trained Advisors are available . Get driving directions. 24 hours a day, 7 days a week, to provide a central point of contact, . Receive a Diagnostic check of assistance, and information during a the vehicle's key operating crisis. systems. With Roadside Assistance, Advisors can locate a nearby service provider to help with a flat tire, a battery jump, or an empty gas tank. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
474 OnStar Security OnStar Additional Reactivation for Subsequent Owners If equipped, OnStar provides these Information services: Press Q and follow the prompts to . With Stolen Vehicle Assistance, In-Vehicle Audio Messages speak to an Advisor as soon as OnStar Advisors can use GPS to Audio messages may play important possible. The Advisor will update pinpoint the vehicle and help information at the following times: vehicle records and explain OnStar authorities quickly recover it. or connected service options. . Prior to vehicle purchase. Press . With Remote Ignition Block, Q to set up an account. How OnStar Service Works if equipped, OnStar can block Automatic Crash Response, the engine from being restarted. . After change in ownership and at 90 days. Emergency Services, Crisis Assist, . With Stolen Vehicle Slowdown, Stolen Vehicle Assistance, Remote if equipped, OnStar can work Transferring Service Services, and Roadside Assistance with law enforcement to Q are available on most vehicles. Not gradually slow the vehicle down. Press to request account transfer all OnStar services are available eligibility information. The Advisor everywhere or on all vehicles. For Theft Alarm Notification can cancel or change account more information, a full description information. If equipped, if the doors are locked of OnStar services, system and the vehicle alarm sounds, a Selling/Transferring the limitations, and OnStar User Terms, notification by text, e-mail, or phone Vehicle Privacy Statement, and Software call will be sent. If the vehicle is Terms: Call 1-888-4ONSTAR stolen, an OnStar Advisor can work . Call 1-888-4ONSTAR (1-888-466-7827) immediately to with authorities to recover the (1-888-466-7827). vehicle. terminate your OnStar or connected services if the vehicle is disposed . See www.onstar.com (U.S.). of, sold, transferred, or if the . See www.onstar.ca (Canada). lease ends. . Call TTY 1-877-248-2080. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
OnStar 475 . Press Q to speak with an to the vehicle in a crash, or wireless access to all OnStar services, Advisor. phone network congestion or except Virtual Advisor and OnStar jamming — may prevent service. Turn-by-Turn Navigation. OnStar or connected services cannot work unless the vehicle is in See Radio Frequency Statement If equipped, TTY mode can be a place where OnStar has an 0 468. turned on or off by touching Settings, then Apps, and then agreement with a wireless service Services for People with provider for service in that area. The Phone. When TTY mode is on, wireless service provider must also Disabilities phone calls can be made or have coverage, network capacity, Advisors provide services to help received with OnStar using the reception, and technology with physical disabilities and infotainment display. compatible with OnStar or medical conditions. OnStar Personal Identification connected services. Service Q involving location information about Press to help: Number (PIN) the vehicle cannot work unless GPS . Locate a gas station with an A PIN is needed to access some signals are available, unobstructed, attendant to pump gas. OnStar services. The PIN will need and compatible with the OnStar to be changed the first time when . Find a hotel, restaurant, etc., hardware. OnStar or connected speaking with an Advisor. To that meets accessibility needs. services may not work if the OnStar change the OnStar PIN, contact an equipment is not properly installed . Provide directions to the closest OnStar Advisor by pressing Q or or it has not been properly hospital or pharmacy in urgent calling 1-888-4ONSTAR. maintained. If equipment or software situations. is added, connected, or modified, Warranty TTY Users OnStar or connected services may OnStar equipment may be not work. Other problems beyond OnStar has the ability to warranted as part of the vehicle the control of OnStar — such as communicate to deaf, warranty. hills, tall buildings, tunnels, weather, hard-of-hearing, or speech-impaired electrical system design and customers while in the vehicle. The architecture of the vehicle, damage available dealer-installed TTY system can provide in-vehicle Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
476 OnStar Languages call OnStar. However, OnStar Unable to Connect to OnStar could have difficulty identifying The vehicle can be programmed to Message the exact location. respond in multiple languages. If there is limited cellular coverage Press Q and ask for an Advisor. . In emergency situations, OnStar or the cellular network has reached Advisors are available in English, can use the last stored GPS maximum capacity, this message Spanish, and French. Available location to send to emergency may come on. Press Q to try the languages may vary by country. responders. call again or try again after driving a A temporary loss of GPS can cause few miles into another cellular area. Potential Issues loss of the ability to send a OnStar cannot perform Remote Turn-by-Turn Navigation route. The Vehicle and Power Issues Door Unlock or Stolen Vehicle Advisor may give a verbal route or OnStar services require a vehicle Assistance after the vehicle has may ask for a call back after the electrical system, wireless service, been off continuously for 10 days vehicle is driven into an open area. and GPS satellite technologies to be without an ignition cycle. If the available and operating for features vehicle has not been started for Cellular and GPS Antennas to function properly. These systems 10 days, OnStar can contact Cellular reception is required for may not operate if the battery is Roadside Assistance or a locksmith OnStar to send remote signals to discharged or disconnected. to help gain access to the vehicle. the vehicle. Do not place items over or near the antenna to prevent Add-on Electrical Equipment Global Positioning blocking cellular and GPS signal The OnStar system is integrated System (GPS) reception. into the electrical architecture of the . Obstruction of the GPS can vehicle. Do not add any electrical occur in a large city with tall equipment. See Add-On Electrical buildings; in parking garages; Equipment 0 318. Added electrical around airports; in tunnels and equipment may interfere with the underpasses; or in an area with operation of the OnStar system and very dense trees. If GPS signals cause it to not operate. are not available, the OnStar system should still operate to Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
OnStar 477 Vehicle Software Updates or deliver updates or changes. An OnStar - Software active OnStar agreement constitutes OnStar or GM may remotely deliver Acknowledgements consent to these software updates software updates or changes to the or changes and agreement that To obtain the source code under vehicle without further notice or either OnStar or GM may remotely GPL, LGPL, MPL, and other open consent. These updates or changes deliver them to the vehicle. source licenses, that is contained may enhance or maintain safety, in this product, please visit security, or the operation of the Privacy http://opensource.lge.com. In vehicle or the vehicle systems. addition to the source code, all The complete OnStar Privacy Software updates or changes may referred license terms, warranty Statement may be found at affect or erase data or settings that disclaimers, and copyright notices www.onstar.com (U.S.), are stored in the vehicle, such as are available for download. This or www.onstar.ca (Canada). We saved navigation destinations or offer is valid for a period of three recommend that you review it. If you pre-set radio stations. Neither years after our last shipment of this have any questions, call OnStar nor GM is responsible for product. This offer is valid to anyone 1-888-4ONSTAR (1-888-466-7827) any affected or erased data or in receipt of this information. settings. These updates or changes or press Q to speak with an may also collect personal Advisor. Users of wireless *Provided through LG Electronics Inc., who is solely responsible for information. Such collection is communications are cautioned that provisions of related OSS described in the OnStar privacy the privacy of any information sent compliance. statement or separately disclosed at via wireless cellular communications the time of installation. These cannot be assured. Third parties updates or changes may also cause may unlawfully intercept or access a system to automatically transmissions and private communicate with GM servers to communications without consent. collect information about vehicle system status, identify whether updates or changes are available, Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
478 Connected Services Connected Connected Services Cancel Route 1. Press =. System responds: Services Navigation “OnStar ready,” then a tone. Navigation requires a specific 2. Say “Cancel route.” System Connected Services OnStar or connected service plan. responds: “Do you want to cancel directions?” Navigation ...... 478 Press Q to receive Turn-by-Turn Connections ...... 479 directions or have them sent to the 3. Say “Yes.” System responds: Diagnostics ...... 480 vehicle’s navigation screen, “OK, request completed, thank if equipped. you, goodbye.” Turn-by-Turn Navigation Route Preview = 1. Press Q to connect to an 1. Press . System responds: Advisor. “OnStar ready,” then a tone. 2. Request directions to be 2. Say “Route preview.” System downloaded to the vehicle. responds with the next three maneuvers. 3. Follow the voice-guided commands. Repeat Using Voice Commands 1. Press =. System responds: During a Planned Route “OnStar ready,” then a tone. 2. Say Repeat. System Functionality of the Voice Command “ ” responds with the last direction button, if equipped, may vary by given, then responds with vehicle and region. For some “OnStar ready,” then a tone. vehicles, press = to open the OnStar app on the infotainment display. For other vehicles press = as follows. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Connected Services 479 Get My Destination Connections devices can be connected. A data = plan is required. Use the in-vehicle 1. Press . System responds: The following services help with controls only when it is safe to “OnStar ready,” then a tone. staying connected. do so. 2. Say “Get my destination.” For coverage maps, see 1. To retrieve Wi-Fi hotspot System responds with the www.onstar.com (U.S.) or information, press = to open address and distance to the www.onstar.ca (Canada). destination, then responds with the OnStar app on the infotainment display, then “OnStar ready,” then a tone. Ensuring Security select Wi-Fi Hotspot. On some Change the default passwords Send Destination to Vehicle . vehicles, touch Wi-Fi or Wi-Fi for the Wi-Fi hotspot and Settings on the screen. Directions can be sent to the myChevrolet mobile application. vehicle’s navigation screen, Make these passwords different 2. The Wi-Fi settings will display if equipped. from each other and use a the Wi-Fi hotspot name (SSID), combination of letters and password, and on some Press Q, then ask the Advisor to numbers to increase the vehicles, the connection type download directions to the vehicle s ’ security. (no Internet connection, 3G, navigation system, if equipped. After 4G, 4G LTE), and signal quality Change the default name of the the call ends, the navigation screen . (poor, good, excellent). The SSID (Service Set Identifier). will provide prompts to begin driving LTE icon shows connection to This is your network s name that directions. Routes that are sent to ’ Wi-Fi. It is possible that the is visible to other wireless the navigation screen can only be icon may not illuminate even devices. Choose a unique name canceled through the navigation though the vehicle has an and avoid family names or system. active connection. vehicle descriptions. See www.onstar.com (U.S.) or 3. To change the SSID or www.onstar.ca (Canada). Wi-Fi Hotspot (If Equipped) password, press Q or call The vehicle may have a built-in 1-888-4ONSTAR to connect Wi-Fi hotspot that provides access with an Advisor. On some to the Internet and web content at 4G LTE speed. Up to seven mobile Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
480 Connected Services vehicles, the SSID and . Check the vehicle’s fuel level, oil factory-installed remote start, and password can be changed in life, or tire pressure, power locks are required. Data rates the Wi-Fi Hotspot menu. if factory-equipped with the Tire apply. See www.onstar.com for Pressure Monitor System. details and system limitations. After initial set-up, your vehicle’s Wi-Fi hotspot will connect . Send destinations to the vehicle. Remote Services automatically to your mobile . Locate the vehicle on a map Contact an OnStar Advisor to devices. Manage data usage by (U.S. market only). turning Wi-Fi on or off on your unlock the doors or sound the horn mobile device, using the . Turn the vehicle's Wi-Fi hotspot and flash the lamps. myChevrolet mobile app, or by on/off, manage settings, and Marketplace contacting an OnStar Advisor. On monitor data consumption, some vehicles, Wi-Fi can also be if equipped. OnStar Advisors can provide offers from restaurants and retailers on managed from the Wi-Fi . Locate a dealer and schedule your route, help locate hotels, Hotspot menu. service. or book a room. These services MyChevrolet Mobile App (If . Request roadside assistance. vary by market. Available) . Set a parking reminder with pin Download the myChevrolet mobile drop, take a photo, make a note, Diagnostics app to compatible Apple and and set a timer. By monitoring and reporting on the Android smartphones. Chevrolet vehicle's key systems, OnStar users can access the following . Connect with Chevrolet on social Advanced Diagnostics, if equipped, services from a smartphone: media. provides a way to keep up on Features are subject to change. For . Remotely start/stop the vehicle, maintenance. Capabilities vary by myChevrolet mobile app information if factory-equipped. model. See www.onstar.com for and compatibility, see details and system limitations. . Lock/unlock doors, if equipped my.chevrolet.com. with automatic locks. Features are subject to change. For An active OnStar or connected updates on feature capabilities, see . Activate the horn and lamps. service plan may be required. my.chevrolet.com. Message and A compatible device, data rates may apply. Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Index 481 Index A Airbag System (cont'd) Accessories and What Makes an Airbag Modifications ...... 325 Inflate? ...... 73 Accessory Power ...... 213 What Will You See after an Active Fuel Management ...... 215 Airbag Inflates? ...... 74 Adaptive Cruise Control ...... 242 When Should an Airbag Add-On Electrical Equipment . . . 318 Inflate? ...... 73 Adding a Snow Plow or Where Are the Airbags? ...... 71 Similar Equipment ...... 319 Airbags Additional Information Adding Equipment to the OnStar ...... 474 Vehicle ...... 80 Additional Maintenance Passenger Status Indicator . . . 133 and Care ...... 445 Readiness Light ...... 133 Adjustments Servicing Airbag-Equipped Lumbar, Front Seats ...... 54 Vehicles ...... 80 Air Cleaner/Filter, Engine ...... 340 System Check ...... 69 Air Conditioning ...... 174, 176 Alarm Air Filter Vehicle Security ...... 34 Life System ...... 339 Alert Air Filter, Passenger Lane Change ...... 270 Compartment ...... 180 Side Blind Zone (SBZA) ...... 270 Air Vents ...... 179 All-Season Tires ...... 375 Airbag System All-Terrain Tires ...... 377 Check ...... 81 Antilock Brake System (ABS) . . . 228 How Does an Airbag Warning Light ...... 138 Restrain? ...... 74 Passenger Sensing System . . . .75 Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
482 Index Appearance Care B Bulb Replacement Exterior ...... 424 Battery Center High-Mounted Interior ...... 430 Exterior Lighting Battery Stoplamp (CHMSL) and Assistance Program, Saver ...... 172 Cargo Lamp ...... 365 Roadside ...... 462 Load Management ...... 171 Halogen Bulbs ...... 362 Assistance Systems for Power Protection ...... 172 Headlamp Aiming ...... 362 Driving ...... 264 Battery - North America . . . .354, 415 Headlamps ...... 362 Assistance Systems for Blade Replacement, Wiper . . . . . 360 Headlamps, Front Turn Parking and Backing ...... 253 Blind Spot Mirrors ...... 41 Signal, Sidemarker, and Auto Stop Brake Parking Lamps ...... 363 Stop/Start System ...... 210 Electric Boost ...... 228 License Plate Lamps ...... 366 Automatic Parking, Electric ...... 229 Taillamps, Turn Signal, Dimming Mirrors ...... 41 System Warning Light ...... 137 Stoplamps, and Back-up Door Locks ...... 27 Brake Pad Life System ...... 352 Lamps ...... 364 Emergency Braking (AEB) . . . . 266 Brakes ...... 351 Buying New Tires ...... 395 Headlamp System ...... 165 Antilock ...... 228 C Transmission ...... 217 Assist ...... 230 Calibration ...... 118 Transmission Fluid ...... 339 Fluid ...... 353 California Automatic Transmission Pad Life System ...... 352 Perchlorate Materials Manual Mode ...... 220 Braking ...... 185 Requirements ...... 325 Shift Lock Control Function Automatic California Check ...... 359 Emergency (AEB) ...... 266 Proposition Auxiliary Braking System 65 Warning ...... 325,354, 415, Roof Mounted Lamp ...... 168 Front Pedestrian (FPB) ...... 268 Back Cover Axle, Front ...... 357 Break-In, New Vehicle ...... 204 Canadian Vehicle Owners ...... 2 Axle, Rear ...... 357 Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Index 483 Capacities and Child Restraints (cont'd) Control of a Vehicle ...... 185 Specifications ...... 454 Systems ...... 86 Convex Mirrors ...... 37 Carbon Monoxide Circuit Breakers ...... 366 Coolant Engine Exhaust ...... 216 Cleaning Engine Temperature Gauge . . 131 Tailgate ...... 29 Exterior Care ...... 424 Engine Temperature Winter Driving ...... 194 Interior Care ...... 430 Warning Light ...... 141 Cargo Climate Control Systems ...... 174 Cooling ...... 174, 176 Tie-Downs ...... 113 Air Conditioning ...... 174 Cooling System ...... 342 Caution, Danger, and Warning . . . . 3 Dual Automatic ...... 176 Courtesy Transportation Center Console Storage ...... 111 Heating ...... 174 Program ...... 464 Center High-Mounted Clock ...... 118 Cruise Control ...... 239 Stoplamp (CHMSL) and Cluster, Instrument ...... 124 Light ...... 144 Cargo Lamp ...... 365 Collision Damage Repair ...... 465 Cruise Control, Adaptive ...... 242 Center Seat ...... 53 Compartments Cupholders ...... 110 Chains, Tire ...... 400 Storage ...... 110 Customer Assistance ...... 461 Charging Compass ...... 118 Offices ...... 460 Wireless ...... 121 Connected Services Text Telephone (TTY) Charging System Light ...... 134 Connections ...... 479 Users ...... 461 Check Diagnostics ...... 480 Customer Information Engine Light (Malfunction Navigation ...... 478 Publications Ordering Indicator) ...... 135 Connections Information ...... 467 Ignition Transmission Lock . . . 359 Connected Services ...... 479 Customer Satisfaction Child Restraints Control Procedure ...... 458 Infants and Young Children . . . . .84 Hill Descent ...... 233 Cybersecurity ...... 470 Traction and Electronic Lower Anchors and Tethers D for Children ...... 89 Stability ...... 231 Damage Repair, Collision ...... 465 Older Children ...... 82 Control Light Danger, Warning, and Caution . . . . 3 Securing ...... 102, 105, 106 Hill Descent ...... 139 Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
484 Index Data Collection Driving (cont'd) Electrical System (cont'd) Infotainment System ...... 471 Characteristics and Instrument Panel Fuse OnStar ...... 471 Towing Tips ...... 283 Block ...... 370, 372 Data Recorders, Event ...... 470 Defensive ...... 184 Overload ...... 366 Daytime Running Drunk ...... 185 Electronic Stability Control Lamps (DRL) ...... 165 Hill and Mountain Roads ...... 194 (ESC) Off Light ...... 141 Defensive Driving ...... 184 If the Vehicle is Stuck ...... 196 Emergency Delayed Locking ...... 27 Loss of Control ...... 187 OnStar ...... 473 Diagnostics Off-Road ...... 188 Engine Connected Services ...... 480 Off-Road Recovery ...... 187 Air Cleaner/Filter ...... 340 Differential, Limited-Slip ...... 239 Vehicle Load Limits ...... 197 Check Light (Malfunction Distracted Driving ...... 184 Wet Roads ...... 193 Indicator) ...... 135 Dome Lamps ...... 170 Winter ...... 194 Compartment Overview ...... 328 Door Dual Automatic Climate Coolant Temperature Ajar Light ...... 144 Control System ...... 176 Gauge ...... 131 Delayed Locking ...... 27 E Coolant Temperature Locks ...... 26 Warning Light ...... 141 E85 or FlexFuel ...... 278 Power Locks ...... 27 Cooling System ...... 342 Electric Brake Boost ...... 228 Drive Belt Routing, Engine ...... 457 Drive Belt Routing ...... 457 Electric Parking Brake ...... 229 Driver Assistance Systems . . . . . 252 Exhaust ...... 216 Electric Parking Brake Light . . . . 137 Driver Information Fan ...... 349 Electrical Equipment, Center (DIC) ...... 145, 146 Heater ...... 211 Add-On ...... 318 Driver Mode Control ...... 234 Oil Life System ...... 337 Electrical System Driver Mode Control Light ...... 142 Oil Pressure Gauge ...... 130 Engine Compartment Fuse Driving Oil Pressure Light ...... 143 Block ...... 367 Assistance Systems ...... 264 Overheated Protection Fuses and Circuit Breakers . . . 366 Better Fuel Economy ...... 183 Operating Mode ...... 348 Overheating ...... 347 Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Index 485 Engine (cont'd) Floor Console Storage ...... 112 Fuel (cont'd) Power Messages ...... 153 Floor Mats ...... 433 Filling a Portable Fuel Running While Parked ...... 217 Fluid Container ...... 282 Starting ...... 209 Automatic Transmission ...... 339 Filling the Tank ...... 279, 281 Engine Air Filter Life System . . . . 339 Brakes ...... 353 Foreign Countries ...... 277 Entry Lighting ...... 171 Four-Wheel Drive Gauge ...... 129 Equipment, Towing ...... 292 Transfer Case ...... 223 Low Fuel Warning Light ...... 143 Event Data Recorders ...... 470 Power Steering ...... 350 Management, Active ...... 215 Exit Lighting ...... 171 Washer ...... 350 Prohibited Fuels ...... 277 Extended Parking ...... 216 Fog Lamps ...... 167 Recommended ...... 276, 277 Extender, Seat Belt ...... 68 Folding Mirrors ...... 40 Top Tier ...... 276 Exterior Cargo Lamps ...... 169 Forward Collision Alert Full-Size Spare Tire ...... 414 Exterior Lamp Controls ...... 162 (FCA) System ...... 264 Fuses Exterior Lamps Off Reminder . . . 164 Four-Wheel Drive ...... 223, 356 Engine Compartment Fuse Exterior Lighting Battery Four-Wheel-Drive Light ...... 138 Block ...... 367 Saver ...... 172 Frequency Statement Fuses and Circuit Breakers . . . 366 F Radio ...... 468 Instrument Panel Fuse Front Axle ...... 357 Block ...... 370, 372 Fan Front Fog Lamp Engine ...... 349 G Light ...... 144 Filter, Garage Door Opener ...... 158 Front Pedestrian Braking Engine Air Cleaner ...... 340 Programming ...... 158 (FPB) System ...... 268 Flash-to-Pass ...... 165 Gas Strut(s) ...... 361 Front Seats Flashers, Hazard Warning ...... 166 Gauges Adjustment ...... 52 Flat Tire ...... 401 Engine Coolant Heated and Ventilated ...... 58 Changing ...... 402 Temperature ...... 131 Fuel FlexFuel Engine Oil Pressure ...... 130 Additives ...... 278 E85 ...... 278 Fuel ...... 129 Economy, Driving for Better . . . 183 Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
486 Index Gauges (cont'd) Headlamps (cont'd) I Odometer ...... 128 Flash-to-Pass ...... 165 Ignition Positions ...... 205, 207 Speedometer ...... 128 Headlamps, Front Turn Ignition Transmission Lock Tachometer ...... 129 Signal, Sidemarker, and Check ...... 359 Trip Odometer ...... 129 Parking Lamps ...... 363 Immobilizer ...... 35 Voltmeter ...... 132 High-Beam On Light ...... 143 Indicator Warning Lights and High/Low Beam Changer . . . . . 164 Pedestrian Ahead ...... 140 Indicators ...... 123 Lamps On Reminder ...... 144 Vehicle Ahead ...... 140 General Information Heated Infants and Young Children, Service and Maintenance . . . . . 435 Rear Seats ...... 61 Restraints ...... 84 Towing ...... 283 Steering Wheel ...... 117 Information Vehicle Care ...... 324 Heated and Ventilated Front Publication Ordering ...... 467 Glass Replacement ...... 361 Seats ...... 58 Infotainment ...... 173 Glove Box ...... 110 Heated Mirrors ...... 41 Infotainment System ...... 471 GM Mobility Reimbursement Heater Instrument Cluster ...... 124 Program ...... 462 Engine ...... 211 Instrument Panel Overview ...... 5 H Heating ...... 174, 176 Interior Rearview Mirrors ...... 42 High-Beam On Light ...... 143 Halogen Bulbs ...... 362 Introduction ...... 2 High-Speed Operation ...... 385 Hazard Warning Flashers ...... 166 J Hill and Mountain Roads ...... 194 Head Restraints ...... 51 Jump Starting - North Hill Descent Control (HDC) . . . . . 233 Head-up Display ...... 149 America ...... 415 Hill Descent Control Light ...... 139 Headlamps Hill Start Assist (HSA) ...... 231 K Aiming ...... 362 Hood ...... 326 Keyless Entry Automatic ...... 165 Horn ...... 117 Remote (RKE) System . . . . . 13, 16 Bulb Replacement ...... 362 How to Wear Seat Belts Keys ...... 9, 12 Daytime Running Properly ...... 63 Lamps (DRL) ...... 165 HVAC ...... 174, 176 Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Index 487 L LATCH System Lights (cont'd) Labeling, Tire Sidewall ...... 377 Replacing Parts after a Engine Oil Pressure ...... 143 Lamps Crash ...... 102 Flash-to-Pass ...... 165 Auxiliary Roof LATCH, Lower Anchors and Four-Wheel-Drive ...... 138 Mounted Lamp ...... 168 Tethers for Children ...... 89 Front Fog Lamp ...... 144 Daytime Running (DRL) ...... 165 LED Lighting ...... 363 High-Beam On ...... 143 Dome ...... 170 Lighting High/Low Beam Changer . . . . . 164 Exterior Cargo ...... 169 Entry ...... 171 Hill Descent Control ...... 139 Exterior Controls ...... 162 Exit ...... 171 Lane Departure Warning ...... 139 Exterior Lamps Off Illumination Control ...... 170 Lane Keep Assist ...... 139 Reminder ...... 164 LED ...... 363 Low Fuel Warning ...... 143 Exterior Lighting Battery Task ...... 168 Seat Belt Reminders ...... 132 Saver ...... 172 Lights Security ...... 143 License Plate ...... 366 Airbag Readiness ...... 133 Service Electric Parking Malfunction Indicator Antilock Brake System Brake ...... 138 (Check Engine) ...... 135 (ABS) Warning ...... 138 Tire Pressure ...... 142 On Reminder ...... 144 Brake System Warning ...... 137 Tow/Haul Mode ...... 139 Reading ...... 170 Charging System ...... 134 Traction Off ...... 140 Lane Change Alert (LCA) ...... 270 Check Engine (Malfunction Limited-Slip Differential ...... 239 Lane Departure Indicator) ...... 135 Lock Warning (LDW) ...... 272 Cruise Control ...... 144 Steering Column ...... 35 Lane Departure Warning Door Ajar ...... 144 Locking Rear Axle ...... 239 Light ...... 139 Driver Mode Control ...... 142 Locks Lane Keep Assist (LKA) ...... 274 Electric Parking Brake ...... 137 Automatic Door ...... 27 Lane Keep Assist Light ...... 139 Electronic Stability Control Delayed Locking ...... 27 Lap-Shoulder Belt ...... 65 (ESC), Off ...... 141 Door ...... 26 Engine Coolant Lockout Protection ...... 27 Temperature Warning ...... 141 Power Door ...... 27 Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
488 Index Locks (cont'd) Messages (cont'd) O Safety ...... 28 Vehicle Speed ...... 153 Odometer ...... 128 Loss of Control ...... 187 Mirror Trip ...... 129 Low Fuel Warning Light ...... 143 Rear Camera ...... 43 Off-Road ...... 188 Low-Profile Tires ...... 376 Mirrors Driving ...... 188 Lower Anchors and Tethers Automatic Dimming ...... 41 Recovery ...... 187 for Children (LATCH Automatic Dimming Oil System) ...... 89 Rearview ...... 42 Engine ...... 335 Lumbar Adjustment ...... 54 Blind Spot ...... 41 Engine Oil Life System ...... 337 Front Seats ...... 54 Convex ...... 37 Engine Oil Pressure Gauge . . . 130 M Folding ...... 40 Pressure Light ...... 143 Heated ...... 41 Maintenance Older Children, Restraints ...... 82 Manual ...... 37 Records ...... 452 Online Owner Center ...... 461 Manual Rearview ...... 42 Maintenance and Care OnStar ...... 471 Power ...... 39 Additional ...... 445 OnStar Additional Tilt in Reverse ...... 42 Maintenance Schedule ...... 437 Information ...... 474 Trailer Tow ...... 38 Recommended Fluids and OnStar Emergency ...... 473 Mirrors, Interior Rearview ...... 42 Lubricants ...... 448 OnStar Overview ...... 472 Mode ...... 234 Transfer Case ...... 223 OnStar Security ...... 474 Driver Control ...... 234 Malfunction Indicator Lamp . . . . . 135 Operating Mode Monitor System, Tire Manual Mirrors ...... 37 Overheated Engine Pressure ...... 385 Manual Mode ...... 220 Protection ...... 348 Manual Windows ...... 45 N Operation Memory Seats ...... 56 Navigation Fog Lamps ...... 167 Messages Connected Services ...... 478 Outlets Engine Power ...... 153 New Vehicle Break-In ...... 204 Power ...... 118 Vehicle ...... 152 Noise Control System ...... 357 Overheated Engine Protection Operating Mode . . . . 348 Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Index 489 Overheating, Engine ...... 347 Power Rear Axle (cont'd) Overview Door Locks ...... 27 Locking ...... 239 Instrument Panel ...... 5 Mirrors ...... 39 Rear Camera Mirror ...... 43 Rear Seats ...... 60 P Outlets ...... 118 Protection, Battery ...... 172 Heated ...... 61 Park Retained Accessory (RAP) . . . 213 Rear Storage ...... 111 Shifting Out of ...... 215 Seat Adjustment ...... 53 Rear Vision Camera (RVC) . . . . . 253 Park Assist ...... 253 Steering Fluid ...... 350 Rear Windows ...... 47 Parking Windows ...... 45 Rearview Mirrors ...... 42 Brake and P (Park) Power Assist Steps ...... 32 Automatic Dimming ...... 42 Mechanism Check ...... 359 Pregnancy, Using Seat Belts . . . . 67 Reclining Seatbacks ...... 54 Extended ...... 216 Privacy Recommended Over Things That Burn ...... 215 Vehicle Data Recording ...... 470 Fuel ...... 276, 277 Parking or Backing Program Recommended Fluids and Assistance Systems ...... 253 Courtesy Transportation ...... 464 Lubricants ...... 448 Passenger Airbag Status Prohibited Fuels ...... 277 Records Indicator ...... 133 Proposition Maintenance ...... 452 Passenger Compartment Air 65 Warning, Recreational Vehicle Towing . . . . 420 Filter ...... 180 California ...... 325,354, 415, Reimbursement Program, Passenger Sensing System . . . . . 75 Back Cover GM Mobility ...... 462 Pedestrian Ahead Indicator . . . . . 140 Publication Ordering Remote Keyless Entry Perchlorate Materials Information ...... 467 (RKE) System ...... 13, 16 Requirements, California ...... 325 Remote Vehicle Start ...... 24 Personalization R Replacement Vehicle ...... 153 Radio Frequency Statement . . . . 468 Glass ...... 361 Pickup Conversion to Reading Lamps ...... 170 Replacement Parts Chassis Cab ...... 322 Rear Axle ...... 357 Airbags ...... 81 Maintenance ...... 450 Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
490 Index Replacing Airbag System ...... 81 S Seats (cont'd) Replacing LATCH System Safety Defects Reporting Underseat Storage ...... 111 Parts after a Crash ...... 102 Canadian Government ...... 469 Securing Child Replacing Seat Belt System General Motors ...... 469 Restraints ...... 102, 105, 106 Parts after a Crash ...... 69 U.S. Government ...... 468 Security Reporting Safety Defects Safety Locks ...... 28 Light ...... 143 Canadian Government ...... 469 Safety System Check ...... 68 OnStar ...... 474 General Motors ...... 469 Scheduling Appointments ...... 464 Vehicle ...... 34 U.S. Government ...... 468 Seat Belts ...... 62 Vehicle Alarm ...... 34 Restraints Care ...... 68 Service ...... 181 Where to Put ...... 88 Extender ...... 68 Accessories and Retained Accessory How to Wear Seat Belts Modifications ...... 325 Power (RAP) ...... 213 Properly ...... 63 Climate Control System ...... 174 Reverse Tilt Mirrors ...... 42 Lap-Shoulder Belt ...... 65 Doing Your Own Work ...... 326 Ride Control Systems Reminders ...... 132 Maintenance Records ...... 452 Enhanced Traction Replacing after a Crash ...... 69 Maintenance, General System (ETS) ...... 239 Use During Pregnancy ...... 67 Information ...... 435 Roads Seats Parts Identification ...... 453 Driving, Wet ...... 193 Adjustment, Front ...... 52 Scheduling Appointments . . . . . 464 Roadside Assistance Center Seat ...... 53 Service Electric Parking Program ...... 462 Head Restraints ...... 51 Brake Light ...... 138 Roof Heated and Ventilated Front . . . .58 Services Sunroof ...... 48 Heated, Rear ...... 61 Special Application ...... 445 Rotation, Tires ...... 392 Lumbar Adjustment, Front ...... 54 Servicing the Airbag ...... 80 Routing, Engine Drive Belt ...... 457 Memory ...... 56 Shift Lock Control Function Running the Vehicle While Power Adjustment, Front ...... 53 Check, Automatic Parked ...... 217 Rear ...... 60 Transmission ...... 359 Reclining Seatbacks ...... 54 Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Index 491 Shifting Storage Areas Text Telephone (TTY) Users . . . . 461 Into Park ...... 213 Center Console ...... 111 Theft-Deterrent Systems ...... 35 Out of Park ...... 215 Floor Console ...... 112 Immobilizer ...... 35 Side Blind Zone Alert (SBZA) . . . 270 Glove Box ...... 110 Time ...... 118 Signals, Turn and Underseat ...... 111 Tires ...... 375 Lane-Change ...... 167 Storage Compartments ...... 110 All-Season ...... 375 Snow Plow ...... 319 Struts All-Terrain ...... 377 Special Application Services . . . . 445 Gas ...... 361 Buying New Tires ...... 395 Specifications and Stuck Vehicle ...... 196 Chains ...... 400 Capacities ...... 454 Sun Visors ...... 48 Changing ...... 402 Speedometer ...... 128 Sunroof ...... 48 Designations ...... 379 Start Assist, Hill ...... 231 Symbols ...... 3 Different Size ...... 397 Start Vehicle, Remote ...... 24 System Full-Size Spare ...... 414 Starter Switch Check ...... 358 Brake Pad Life ...... 352 If a Tire Goes Flat ...... 401 Starting the Engine ...... 209 Engine Air Filter Life ...... 339 Inspection ...... 392 Steering ...... 185 Forward Collision Low Profile ...... 376 Fluid, Power ...... 350 Alert (FCA) ...... 264 Pressure ...... 383, 385 Heated Wheel ...... 117 Infotainment ...... 173, 471 Pressure Light ...... 142 Wheel Adjustment ...... 116 Noise Control ...... 357 Pressure Monitor Operation . . 386 Wheel Controls ...... 117 Systems Pressure Monitor System . . . . . 385 Steering Column Lock ...... 35 Driver Assistance ...... 252 Rotation ...... 392 Steps T Sidewall Labeling ...... 377 Power Assist ...... 32 Terminology and Definitions . . 381 Tachometer ...... 129 Stop/Start System ...... 210 Uniform Tire Quality Tailgate ...... 29 Stoplamps and Back-up Lamps Grading ...... 397 Taillamps Bulb Replacement ...... 364 Wheel Alignment and Tire Bulb Replacement ...... 364 Storage Balance ...... 399 Task Lighting ...... 168 Rear ...... 111 Wheel Replacement ...... 399 Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
492 Index Tires (cont'd) Transmission Vehicle (cont'd) When It Is Time for New Automatic ...... 217 Personalization ...... 153 Tires ...... 394 Fluid, Automatic ...... 339 Remote Start ...... 24 Winter ...... 376 Transportation Program, Security ...... 34 Top Tier Fuel ...... 276 Courtesy ...... 464 Speed Messages ...... 153 Tow/Haul Mode ...... 223 Trip Odometer ...... 129 Towing ...... 419 Tow/Haul Mode Light ...... 139 Truck-Camper Loading Vehicle Ahead Indicator ...... 140 Towing Information ...... 202 Vehicle Care Driving Characteristics ...... 283 Turn and Lane-Change Tire Pressure ...... 383 Equipment ...... 292 Signals ...... 167 Vehicle Data Recording and General Information ...... 283 Turn Signal Privacy ...... 470 Recreational Vehicle ...... 420 Bulb Replacement ...... 364 Vehicle Security Trailer ...... 288 Steering Column Lock ...... 35 U Trailer Sway Control (TSC) . . . 304 Ventilation, Air ...... 179 Underseat Storage ...... 111 Vehicle ...... 419 Visors ...... 48 Uniform Tire Quality Grading . . . 397 Traction Voltmeter Gauge ...... 132 Universal Remote System ...... 158 Limited-Slip Differential ...... 239 Operation ...... 160 W Off Light ...... 140 Programming ...... 158 Warning Traction Control/Electronic Using This Manual ...... 2 Brake System Light ...... 137 Stability Control ...... 231 Caution and Danger ...... 3 Trailer V Lane Departure (LDW) ...... 272 Sway Control (TSC) ...... 304 Vehicle Warning Lights, Gauges, and Tow Mirrors ...... 38 Alarm System ...... 34 Indicators ...... 123 Towing ...... 288 Canadian Owners ...... 2 Warnings Trailer Towing Control ...... 185 Hazard Flashers ...... 166 App ...... 306 Identification Number (VIN) . . . 453 Washer Fluid ...... 350 Trailering App ...... 306 Load Limits ...... 197 Transfer Case ...... 223 Messages ...... 152 Chevrolet Silverado Owner Manual (GMNA-Localizing-U.S./Canada/Mexico- 13337620) - 2020 - CTC - 1/27/20
Index 493 Wheels Alignment and Tire Balance . . 399 Different Size ...... 397 Replacement ...... 399 When It Is Time for New Tires ...... 394 Where to Put the Restraint ...... 88 Windows ...... 45 Manual ...... 45 Power ...... 45 Rear ...... 47 Windshield Replacement ...... 361 Wiper/Washer ...... 117 Winter Driving ...... 194 Winter Tires ...... 376 Wiper Blade Replacement ...... 360 Wireless Charging ...... 121 20_CHEV_Silverado_COV_en_US_84186886C_2020JAN30.ai 1 1/7/2020 12:21:50 PM
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