Broadband Director Lehi, Lehi’s Broadband Director position offers candidates the opportunity to further their career in a vibrant, dynamic community located in the heart of one of the fastest growing areas in the country.

The Community Located at the heart of the , Lehi is just 23 Despite its rapid growth, Lehi continues to be one of the miles south of and 12 miles north of Provo. safest cities in America. Lehi maintains a low crime rate of Lehi covers a large geographic area, 26.6 square miles. As approximately 16 crimes per 1,000 population and was one of the fastest growing cities in the country, the City is recently recognized by the National Council for Home Safety currently home to over 73,000 residents, with a population and Security as the 12th safest city in Utah. that has grown 286 percent since 2000, and an average annual increase of 3,500 residents per year. At the heart of the Wasatch Front, Lehi City contains a variety of housing types. Lehi is just a short 25 minute drive from Lehi is a beautiful place to live and work. Utah Lake is downtown Salt Lake City, which provides a dynamic urban located just to the south, with the picturesque Jordan setting. There are also multiple rural properties along with River running through the City on its way to emptying into large-lot and small-lot single family homes in and around the Great Salt Lake. Lehi is surrounded by the Wasatch the Lehi area. At its core, Lehi is a suburban community with Mountains on the east and the White Mountains and Oquirrh scores of beautiful, new homes. With multiple public parks, Mountains on the west, providing easy access to many a full-service public recreation center, indoor and outdoor outdoor activities including hiking, mountain biking, fishing, public pools, ten elementary schools, two junior high camping, skiing, and hunting. schools, and two high schools, Lehi is an ideal place to raise a family. In addition to its incredible outdoor opportunities, Lehi is also home to Thanksgiving Point, a unique destination providing entertainment options, botanical gardens, and The Organization family activities. Lehi is a part of the Salt Lake City and Lehi City has a six-member council form of government, Provo metropolitan areas, providing a close vicinity to high- with the elected leadership consisting of a mayor and five end cultural activities, professional and collegiate sports, council members. The City Council is responsible for policy shopping, and restaurants. making and is vested with legislative authority. The Mayor is the chief executive officer of the City. An appointed City Lehi has quickly become one of the premier locations for Administrator is in charge of the day-to-day operations of primary employers in the intermountain west. As part of the City. Utah’s “Silicon Slopes,” Lehi is home to Adobe, , IM Flash, SirsiDynix, , Xactware, Blender Bottle, Oracle, and The City has approximately 480 Full Time Equivalents (FTE), several other major companies. The City also has a diverse and a total municipal budget of over $198 million. The selection of retailers and restaurants, including Cabela’s and City provides a full range of services, including police and the Outlets at Traverse Mountain (home to over 50 high-end fire/EMS, streets and park maintenance, commercial and retailers). residential permitting and building inspection, and power. Lehi also provides a wide variety of recreational and cultural programs including a library, senior center, recreation center, aquatics, museum, and a literacy center. THE POSITION QUALIFICATIONS As a member of the City’s senior executive staff, the Broadband Qualified candidates must have graduated from an accredited Director is responsible for planning, organizing, directing, and college or university with a bachelor’s degree in a related field, coordinating a new city-wide open-access broadband network. master’s degree preferred. In addition, qualified candidates must In particular, the City is seeking a broadband professional with have ten (10) years of experience in the broadband industry with proven ability to manage the design, implementation, and exposure to network engineering, outside plant fiber construction, management of an open access network including engineering, network operations, sales, marketing, provisioning, new market permitting, procurements, outside plant construction, equipment development, wholesale or carrier’s carrier services, of which integration, testing, certification and launch of services. As a five (5) years of experience as a broadband general manager or senior executive in the City, the Broadband Director will be equivalent for a competitive ISP, cable or telecommunications expected to give regular advice as a subject matter expert to City company or municipal/utility broadband provider. An equivalent Administration and the City Council. combination of education and experience will be considered.

The City is seeking a person with demonstrated ability in Additionally, qualified candidates must have thorough knowledge, broadband. Broadband network design, implementation, and skills, and abilities in the following areas: management experience are vital as the new Broadband Director • Business principles and practices required to manage will be charged with the launch of a new broadband network a wholesale fiber network; including but not limited to and department. The Broadband Director will manage and direct engineering, sales, operations, project management, operations and activities of the open network, to include hiring construction management, customer service, communication, and managing employees, preparing reports, establishing budgets, and process development.; comparing and analyzing options, reviewing and executing vendor • Budgeting, general accounting, and fiscal management contracts, maintaining public relations, marketing services, and practices; office procedures; and business operating systems; managing assets. • Appropriate methods and means of dealing with human behavior situations in a variety of business circumstances; The position is responsible for recruiting, negotiating, and • Creating, modifying, and implementing an open access establishing wholesale ISP agreements. Also, the Broadband network and ongoing business operations; including but Director is expected to plan, direct, and oversee all wholesale not limited to establishing and implementing policies, services and ensures service level agreements are met with ISPs. procedures, organizational structures, staffing, processes, and The position also represents the City with regulatory agencies, management reporting and controls; legislative bodies, and industry associations. • Interpersonal communication skills, creative problem solving processes, and facilitation skills; The Broadband Director is expected to provide services to all • Understanding the interrelationship between various types customers and ISPs on the network as well as provide 24x7 of local government and agencies, state government, and the network operation, management, monitoring, and maintenance. private sector; • Understanding and the ability to interpret contracts, The new Broadband Director will design and manage systems agreements, and administrative policies to properly that monitor customer satisfaction and implement solutions to apply provisions to supervising and directing the work of assure quality customer service and system performance. Key subordinates as appropriate, and to build and lead a team Performance Indicator (KPI) reports are also expected monthly, successfully; quarterly, and annually. • Understanding the concept of providing quality services to clients and their customers and agrees to maintain a The Broadband Director is also expected to establish and continuing commitment to superior client service; implement goals within guidelines established by the City and • Preparation and presentation of technical reports; ensure operations comply with applicable federal, state, and local • Establishing and maintaining effective relationships with regulations. They will also work closely with Lehi City personnel to coworkers, other government entities, the public, and elected ensure overall success of the open access network. officials. COMPENSATION HOW TO APPLY The starting annual salary for this position is $107,353 to Apply online at www.lehi-ut.gov/departments/hr/ $161,029, depending on the qualifications of the selected employment. Applications are due by Monday, June 28, candidate. The City also provides competitive employee 2021 (6:00 PM MST). benefits including:

• Payment into the Utah Retirement System (or in a 457 A complete list of essential functions and minimum deferred compensation plan, if eligible for exempt status requirements of this position, as wells as required from URS); application forms, may be obtained from Human Resources • Insurance coverage for employee and dependents, by emailing [email protected] or on the City’s website including medical, dental, and vision (City currently pays (www.lehi-ut.gov). 100 percent of premiums); • Employee group life insurance; • 12 paid holidays; The City will provide reasonable accommodations for any • Vacation and sick leave; applicant during the examination and selection process. • 4/10 work week. Applicants with special needs may call (385) 201-2265. Lehi City is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, gender, religion, age, or disability.

153 NORTH 100 EAST, LEHI, UT 84043 | 385.201.1000 | WWW.LEHI-UT.GOV