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CATV of ELIZABETH O.C.T.V NO.2-Cable Television MONTHLY

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CATV of ELIZABETH O.C.T.V NO.2-Cable Television MONTHLY CATV OF ELIZABETH Page No. 15 O.C.T.V NO.2-Cable Television MONTHLY EQUIPMENT CHARGES Standard Converter $ .74 Panasonic Converter $1.4~ Addressable Converter $2.43 Addressable Remote Control $ .08 Panasonic Remote Control $ .25 COST TO REPLACE LOST, STOLEN OR DAMAGED EQUIPMENT The cost charged to replace lost or stolen converters or other auxiliary equipment shall be in an amount not to exceed the actual cost or the replacement cost, whichever is greater, of the equipment at the time the equipment was installed in the customer's home. Date of Issue: August 27, 1993 Effective: August 31, 1993 Issued by: Darren Belick General Manager TKR Cable Company of Elizabeth 536 North Broad Street Elizabeth, New Jersey 07207 ( '-:,i k f· Ll \'\ hr IIC H -c, ,. '-J 1".... ' N~ 00 I ~ "'j"u,1 ~ oU)W ~~ DlSCOUtII6 FOR I .•,.. ;/ ~~~ j~ ~d~2I~ ~~~f&~ QUALIFYING INDIVIDUALS a:a:cn a:a: c..U::::::l ~M: A$3 discount is available for basic service to C> age AND income qualified customers. It is liJ~o.~eCom~ available upon request and must be re-applied for on ayearly basis. It is based on the New ~ec:itWM'"aJf'~eo,.y~OO;y Jersey Board of Public Utilities Regulation of Cable Television Rule 14:18-7.11. You must be Long Beach Island lil~ age 62 or older, the Long Beach Island home Customer Service Guarantee must be your primary residence and you must Cable Company meet the income levels of a single annual =m~ income of $16,171 or a married combined promises all installations will be given 1 ~ eawllfM/~ eOl(l(ulidl( annual income of $19,828 or below or legally a 2 12 hour timed appointment. If the '"g missed~ equal opportunity employer disabled. appointment is one free month of cable ~~'" service will be awarded. ,,2w _ To apply for the discount, bring a PAAD card and 2415 Bay Avenue ~-5 Spray Beach, NJ DBDDB "'w>-'" one form of identification to our office. Call us if <D<D ~~ you have any additional questions. Rates and =m~ ..,. = promises all reconnections and ~<J) qualifications subject to change and no other premium additions will be completed within five 492·2749 discounts apply. business days 7 If not, one free month of cable service will be awarded. BILLING AND PAYMENT PROCEDURES HOURS: Customers are billed in advance, on a monthly April 1 thru Sept. 3D =m~ MON. -SAl 8 AM to 5 PM basis. Statements mailed by the first of the promises all repair calls on primary ld~Ca~e month are due by the 15th, statements mailed outlets received by 12:00 noon will be responded October 1 thru March 31 Company MON.-FRI. 8:30 AM to 4:30 PM by the 15th of the month are due by the 30th of to that day. If repairs are not responded to the ~eOM"hY«K/i?'eoJ'(J'(eeab/( the month. same day7 one free month of cable service will be awarded. If you believe an error has been made, please notify us within 30 days from the receipt of your The management of TKR Cable is confident you bill. All correspondence must be sent directly will enjoy the advantages of these programs and to the Long Beach Island Office. Please do not guarantees. We are equally sure, as always, you NOTE: To better serve you the TKR write on the face of your bill. Pay any portion are going to continue to like all the warm smiles not in dispute. We will notify you of the result of Cable Company business office will and friendly, helpful service we have pledged to cable-tv our findings within twenty working days. be moving this winter. Our new give you! Keep your eyes open for more service location will be in Ship Bottom. When checks are returned for insufficient funds, enhancements from us in the future! Watch for grand opening information. information there will be a $15 fee imposed plus bank on the charges. Replacement in either cash or money 'Under normal operatmg conditions and weather. NOTE: Saturday appointments for installation and repair are available, however service order must be made immediately. guarantees do not apply. 1992 Cable Television Please pay your cable bill upon receipt. Consumer Protection Act. IIwhafs !: ~ing on?1I If an agreerr is not reached by October 6, Q: All of this sound~--- pensive and Questions A J..~swers 1993 with any of the following channels, TKR complicated, Who wM pay for this process, an explanation of Cable, Long Beach Island, will not be permitted review and the ongoing overseeing of these the new cable regulations on the new rates and regulations to carry these stations rUlings? I Last November, Congress passed The Cable Q: What is "must carry" and how will it affect • WKYW - Channel 3 Phila. • WCBS - Channel 2 NY A: Every taxpayer in the United States. It is Teleyision and Consumer Protection Act of my cable service? • WPVI - Channel 6 Phila. • WNBC - Channel 4 NY also possible that cable customers will be 1992. This set into motion new restrictions • WCAU - Channel 10 Phila. • WNYW - Channel 5 NY affected directly. Let us explain. Taxpayers A: The new federal law allows any "local' fund the FCC. This government agency has which are still being reviewed and interpreted. • WPHL - Channel 17 Phila. • WABC - Channel 7 NY commercial broadcast station to demand to be an annual budget of $129.9 million. An While TKR will comply fully with this new law, • WTXF - Channel 29 Phila. • WPIX - Channel 11 NY carried by the cable company. Cable systems approximation of 12 million has been we are deeply concerned for our customers, must devote up to 1/3 of their line up to "local" requested to begin the implementation of the our company and our industry. Present and commercial broadcast stations such as ABC, Q: Willi continue to receive FM channels? 1992 Cable Act. James Quello, the acting FCC future interpretations of the Act will be NBC, CBS and FOX. Additionally, non­ A: As of October 6, 1993, FM Services will no Chairman, has also proposed a Cable User overseen and enforced by the FCC (Federal commercial stations such as PBS - Channel 12 Fee of $16 million to cover regulatory costs. Communications Commission). It is an and the New Jersey Network must be carried. longer be available. However, there is a new enormous and costly responsibility. As you can see, this will take up a lot of our service we are looking to possibly introduce in It has been estimated by the FCC that 1994 called DMX (Digital Music Express), which Ultimately, we all as taxpayers, cable channel space. 'Local' broadcast stations have regulation will cost between $20 and $50 the right to tell us they must be carried and on brings to your home or place of business 24 million every year. Cable caseloads could customers or not, will together bear this new hours of individually formatted CD quality music financial burden. what channel on our line-up. This could mean exceed those of all 50 Public Utility we have to delete or move popular cable channels. There will be a monthly fee for this Commissions combined. The FCC will need There are many changes which have been set networks. service. If you are interested in receiving this approXimately 240 new employees, including into motion. We will try to keep you service, please contact us. attorneys, accountants and economists. All In the Long Beach Island system the only to administer this new cable act process. completely informed during this process and broadcast station that has requested "must Q: Will my rates change under the new law? we sincerely regret any inconveniences you carry" is WWOR - Channel9/New York, which we may experience. presently carry. The FCC is currently reconsidering A: It is a misconception that your cable bill will numerous areas of these rules, Anumber automatically be reduced. This claim was made Some of the changes which you will see are: NOTE: The legality of "MUST CARRY" is still of the rules are also presently being • The channel line-up. without full consideration for the actual challenged in the courts. The results under review in the Supreme Court. It is subject operating costs. In May 1993, the FCC issued a • The channels and programming carried. to possible change. could lead to more changes. TIR will ruling which set "benchmarks' for determining keep you fully Informed on new • Rates for basic cable service. cable rates and equipment. A"benchmark' is • Rates for equipment and installation. Q: What is "retransmission consenf' and how defined as a per-channel FCC formula. TKR will developments. These are further explained on the following will it affect my cable service? adjust your basic cable rates to the "benchmark" The new federal cable law is transforming pages. A: "Retransmission consent" means TKR Cable effective August 31, 1993. The new rates are the way we conduct business. While contained in the rate schedule section of this TKR has always been dedicated to providing must obtain written consent from stations. The complying with the new law, we are new federal law states commercial broadcast brochure. you with quality cable service. Our customer working hard to minimize any stations had the option to choose either 'must Inconvenience to you. We thank you for guarantees and our community carry" (guaranteed carriage) or "retransmission Q: What is the charge for additional outlets? your continued patronage. Please be involvement attest to our consent". The majority of these broadcast assured that we are dedicated to ongoing concern for our stations have chosen "retransmission consent".
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